Trend: The Internet as primary media channel
Ready for tomorrow’s consumers? In future, consumers will use the Internet as their primary source of information when selecting media products. In fact, for certain age groups, the net has already overtaken more traditional media. Dennis Englund from Nordisk Film Interactive and Rasmus Steentoft from Nordisk Film\PLAY offer suggestions for how we can use the net to reach our target groups. Nanna Lindhardt / Nordisk Film / nanna.lindhardt@nordiskfilm.com
The Internet is an important sales showcase for media products in the Nordic region. Nordic consumers are Internet-savvy and confident about shopping on the net. But the net is also a gigantic social networking resource. Many people have now joined MySpace, YouTube, LinkedIn, Facebook and other interest groups that play a major role in Nordic consumers’ lives. These special interest forums influence the product choices of consumers because they can seek the information they want online and get recommendations from others with similar interests rather than having to sift through product ads or rely on newspaper reviews.
Jump on the bandwagon! This trend puts new demands on marketing and corporate branding. With traditional TV, radio, print and outdoor advertising, consumers are passive recipients of commercial messages. On the web, however, people are active on a different level. New consumers define themselves through their behavior on the net, forming personal opinions on their own terms. They decide what information they want to receive – and from whom – far more proactively. According to Dennis Englund, marketing director of Nordisk Film Interactive, there is no escaping this trend: “Consumers get bombarded with messages daily, and
HARDCOPY
the web will soon be the platform with the strongest impact. If we don’t embrace the new branding methods, we will find ourselves occupying an ever-diminishing place in consumer awareness. Right now the ratio between new and old media is roughly 50/50, but in a year or two this will likely change to 30/70 in favor of the new media. We are at a watershed. The traditional media have by no means outlived their role, but we cannot afford to fail to excel in this new area.”
Try it, try it! So how should a modern media company adapt to this reality? Above all, by getting to know the new media and its users. Net users are a critical breed, and to win their favor, companies must essentially woo them on their terms. For example, this means not simply re-using TV commercials on the net but rethinking them completely. Dennis Englund elaborates: “The trend on the net is clear: The new type of consumer demands respect. Consumers don’t want predefined messages stuffed down their throats. If we really want to reach them, we have to open up the brand and have the courage to put it to the user vote – for better or worse.” A new web trend that supports Dennis’ statement is the phenomenon known as “tryvertizing”, where companies
Nordisk Film\PLAY is tasked with producing brand channels for external customers. A brand channel is the company’s own online TV channel, a form of “moving-image” customer catalogue that also appeals to users’ need to participate.
Facts about consumer behavior on the net: n 89%
of Danes have access to the Internet (Source: Statistics Denmark). n A third of all web traffic today is attributable to moving images (Mediawatch, August 22, 2007). n In the first half of 2007 Internet advertising grew by 50-60% (Berlingske Business, August 14, 2007).
n The
Internet is the second most popular medium among the 13-18-year-old target group. If the trend continues at the present rate, by 2009 the Internet will be the platform on which young people spend most time (Nordisk Film Media & Analysis, Claus Solmer-Jørgensen). n YouTube shows 100 million videos a day (ComputerWorld, October 23, 2006).
JANUAR 2008