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Wipro Develops Integrated Police Information System Wipro Infotech, the India and Middle East IT Business of Wipro Ltd and a leading provider of IT and business transformation services, has developed an integrated Police Information System. This end-to-end online application software developed by Wipro covers all the important activities related to the day-to-day functioning of the police departments including the back-end administrative processes of General Administration, Finance & Stores etc. The processes have been automated to ease the tasks of administration and record keeping, thereby bringing in operational efficiency throughout the police department. Currently the application is in a pilot stage. This is a path breaking application and will bring in a lot of efficiency and agility in the functioning between various units of the police department through real time information sharing thereby resulting in better service to the citizens. The application has been developed on a flexible software oriented architecture that allows it to be used in a centralized deployment mode as well as a de-centralized deployment mode. This architecture enables each police station to function independently and at the same time allows for data to flow to the divisional and Head Quarter levels at regular intervals, thereby achieving the benefits of a centralised system. The application also has a citizen interface through which complaints can be raised and the status of an already lodged FIR can be tracked. The user interface can display content both in English and the local language.
The application has several operational modules which will maintain records within the Police Stations and other police bodies pertaining to various activities of the police in areas like Crime, Law and Order, Wireless, Traffic, Intelligence and counter intelligence, etc. Each module has the search function to retrieve relevant data. A standard based information exchange gateway will make available the required crime and criminal information for access by other states. The information exchange will also retrieve the required information from other states enabling a seamless sharing of crime and criminal information across the country. Online Complaint Site by Maharashtra Police The Maharashtra Government has created an eComplaint system for citizens to e-mail their complaints to the police.Citizens can log on to the Maharashtra State Police online e-Complaint Registration Web site (http://gms. maharashtra.gov.in/CMS/). They will have to select the district and the police station name from a drop-down list and then lodge the complaint. Complainants will have to provide their mobile numbers and e-mail ids. The system will in real time send a verification code via SMS to the mobile number, which needs to be filled in by the complainant for authenticating the complaint. The verification code also helps the complainant track his complaint online. If the complaint remains unattended for long, it can be sent up to a higher officer.
Flip Side by Santulan Chaubey
egov
March 2010
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