Get readyChaletfor Hibou.
Let’s Get Planning.
Your Eleven Experience Team is here to help design the perfect adventure. This guide outlines what to expect during your stay and how to prepare for your upcoming trip. We look forward to meeting you at Chalet Hibou, but until then, let’s start making some plans.
Getting Here
A VALID PASSPORT IS REQUIRED FOR TRAVEL TO AND FROM FRANCE.
From the moment you book, the Experience Team can answer any questions you have about the details of your trip, including your travel options to Chalet Hibou.
Entry Requirements: By Plane:
Entry requirements for visitors differ slightly depending on place of birth, length of stay, and what items accompany the traveler. All persons entering France must travel with a passport that is three months or more from expiration beyond their planned date of departure from the Schengen Area. Travelers should also have in their possession a return or onward journey ticket and proof of funds to support the traveler during their visit. Tourist visas are not required for stays under 90 days.
The closest airport to Chalet Hibou is the Chambery Airport (CMF), which is about 1.5 hours away by car. This airport is serviced by Atlantic Airlines, British Airways, Scandinavian Airlines, and others. Guests may take a commercial flight to the Geneva Airport (GVA), or the Lyon Airport (LYS), both of which are about a 2.5-hour drive from Chalet Hibou. Commercial airlines that service these locations include Aer Lingus, Air Canada, Air France, British Airways, United Airlines, and Emirates, among others. Eleven is happy to coordinate airport transfers to and from these airports at an additional cost.
Those interested in flying by private or charter aircraft can land on the private airstrip at the Lyon, Geneva, Chambéry, Annecy and Albertville Airports. Helicopter transfers are also available from several commercial and private airports. Please inquire for exact pricing.
Alternatively, guests can arrive by train. The closest train station is Bourg St. Maurice, which is only 20 minutes from our front door. Another option is to arrive at the Chambery train station, which is a 1.5-hour drive away. An Eleven vehicle transfer from Bourg St. Maurice to the lodge is included, while the transfer from Chambery train stantion is available for an additional cost.
PRICING GUIDE
Adventures
Explore winter in the Alps with Eleven’s expert guides on your choice of the following adventures.
Adventures
ON-PISTE SKIING
Chalet Hibou offers quick access to seven of the globes’ best ski resorts, including Val d’Isère, Tignes, and Les Arcs. From beginner to expert-only runs, the terrain is extensive and the après scene is the best there is. The longest run in Europe—7 kilometers—faces the Chalets’ balconies.
OFF-PISTE SKIING
Head to the nearby resorts and hop on a ski lift to easily access backcountry routes like the forests of Sainte Foy, glacier runs in Tignes, and The Lost Valley in Val d’Isère. Our guides will be there to take you to the right spots based on your skill level.
HELI SKIING
Since Italy is right next door, heli-skiing from Chalet Hibou is a must. We’re located near three different heli-ski bases which access more than 40 descents. Our guides are local experts, and the runs average 1,000 meters.
SKI TOURING
The Tarentaise Valley offers diverse ski touring options, from high peak tours and forest routes to easy mountain climbing suitable for beginners. Your private guide will find appropriate terrain for each guest’s level and expectations.
SNOWSHOEING
Snowshoe into the wilderness directly from the chalet, or snowshoe from one of the local ski resorts in the vicinity. Options are plenty, including easy, 30-minute walks, full-day hikes, and challenging 1,200-meter climbs.
“TVB” TARENTAISE VALLÉE BLANCHE TOUR
Ski to Italy from the Tarentaise Valley for the ultimate ski safari. From the Pointe Helbronner cable car, ski 15 kilometers on the glacier of the legendary “Vallee Blanche” to Chamonix. After skiing Mont-Blanc massif, heli over the Mont Blanc summit back to the chalet.
BIATHLON
Race on cross-country skis, then shoot a target like the Olympians. Open to all, the biathlon promises fun for a family or group of friends who want to share a new winter experience. If not you’re not confident with cross-country skis, snowshoes work, too.
ICE CLIMBING
Learn to ice-climb on stalactites and frozen waterfalls with technical equipment and a skilled professional guide. Whether a seasoned climber or amateur, this adventure is spectacular in every sense.
DOG SLEDDING
Go dog sledding with a private guide at the beautiful Tignes Lake or Sainte Foy forest. This memorable experience is perfect for non-skiing guests who want to enjoy the alpine scenery, as well as for those who are wanting to learn how to drive the dog sled.
ICE DRIVING
Gear up for a rare opportunity to ice dive in Tignes with a special wetsuit, mask, and an oxygen tank. Guided by professionals, you’ll enter a world of silence and refracted light as you explore the water under the ice.
Wellness
Take relaxation to the next level by adding our renowned wellness treatments to your trip.
Massages & Treatments
All wellness offerings are priced separately.
SWEDISH
Slow, rhythmic strokes calm the nervous system and release stagnant toxins, creating balance and tranquility in the body, mind, and spirit.
60 minutes | 90 minutes
DEEP TISSUE
A targeted variety of therapeutic massage techniques restore blood flow and alleviate chronic pain, injuries, soreness, and fatigue.
60 minutes | 90 minutes
THAI YOGA MASSAGE
Revitalize and invigorate your body with our signature treatment, expertly designed to unlock your body’s natural energy pathways through gentle pressure points and soothing stretches.
90 minutes
PILATES
Lengthen and strengthen the entire physique with a focused sequence of balance, flexibility, and breathing exercises geared towards core strength and posture awareness.
60 minutes
YOGA
Offered as a private group class or individual session, this practice is adapted by our knowledgeable instructors to align with guests’ abilities, needs, and comfort levels.
60 minutes | 90 minutes
PRICING GUIDE
Integrated Ski Wellness Program
Learn about our Ski Wellness Program.
Start prepping for your trip four weeks in advance with our pre-season regimen, crafted to optimize performance, expedite recovery, and safeguard against injuries. Prep for your trip with our pre-season regimen, featuring expertly designed breathwork and physical training with illustrated exercises. Then, book the following sessions at Chalet Hibou.
POST-TRAVEL YOGA
Rejuvenate after your travels with a yoga class designed to shake off stiffness and tension from your mind and body. Through stretching, breathwork, and meditation, you’ll adapt to altitude, restore circulation, regain mobility, and transition seamlessly into vacation mode.
60 minutes
MORNING SKI STRETCH
Designed to optimize performance and prevent injuries, this class targets key ski muscles like the quads, calves, and hamstrings. Through gentle pre-ski exercises and focused stretching of the ACLs and hamstrings, you’ll feel limber and primed to ski.
30 minutes
RECOVERY MASSAGE
Infusing our therapists’ expertise with ski-focused recovery techniques, this deep tissue sports massage integrates advanced therapeutic approaches like lymphatic drainage, Theragun massage, and CBD application for optimal rejuvenation.
60 minutes
THERMAL HOT–COLD THERAPY
Replenish your energy, purge toxins, and promote mental wellbeing with this hot and cold immersion session, which employs modalities like hot stones, cold plunges, and saunas to trigger the body’s natural recovery mechanisms.
60 minutes
PRE–TRAVEL YOGA
Prepare for your travel day by cultivating a sense of ease as you rejuvenate the body and soothe the nervous system. This combination of targeted stretching, breathwork, and meditation releases lactic acid buildup and aligns your body, mind, and spirit.
60 minutes
Food & Drink
Enjoy a largely inclusive experience that focuses on locally sourced ingredients and French cuisine.
FOOD INCLUSIONS
Breakfast and après are included daily, and dinner is included every evening for up to six consecutive nights. We will also make your lunch reservations at a local restaurant, or can prepare field lunches for an additional cost.
Our in-house chef team is highly experienced and sources local produce whenever possible. Breakfast yogurts and milk come from the dairy farm located in the neighboring village. Local cheeses are a mainstay, with favorites like Beaufort, Tomme de Savoie, and fresh goat cheese. Dinner plates reflect the region’s age-old culinary traditions and are balanced with nutrient-forward dishes to fuel your adventures. We are happy to cater to dietary preferences and restrictions as noted on your guest preference form.
DRINK INCLUSIONS
Chalet Hibou offers a fine selection of liquor, beer, and wine included in your stay. Each evening, our team pulls wines to pair with your dinner and our onsite bartenders mix specialty French cocktails from our beverage menu. We also offer personalized wine tastings paired with local cheeses. If you have a special beer, wine, or liquor preference, please discuss this with your Experience Manager in the pre-trip planning process.
Preparing for Your Trip
Check out the essential information you need to know before you go.
Packing List
DON’T FORGET TO PACK:
Passport
Prescriptions and medications
Plug adapter
Camera and charger
Batteries/chargers for devices
Personal toiletries
CLOTHES YOU’LL BE GLAD
YOU PACKED:
Comfy clothes for relaxing around the lodge
Warm athletic layers, including a windbreaker and puffy
Warm hat and gloves
Sandals or comfortable lodge shoes
Athletic closed-toe shoes
Snow boots
Swimsuit
Polarized sunglasses
SKI GEAR:
Ski Helmet
Waterproof gloves
Beanie
Ski jacket and pants
Warm ski hat
Goggles (high and low-light lenses)
Ski boots (alpine or backcountry)
Ski socks
Gloves or mittens (heavy and lightweight)
Warm layers for top and bottom (capilene, wool, fleece)
Good to Know
CHECK-IN/CHECK OUT:
• Check-in time at Chalet Hibou is 3:00 pm and check out time is at 10:00 am.
• Please note: Access to the lodge outside these hours is not guaranteed. Please communicate with the Experience Team to coordinate any conflicts with check-in and checkout times.
CASH AND CREDIT CARDS:
• If you will be spending time abroad before or after Chalet Hibou, we suggest you take cash in the form of Euros for taxis, tips, and other items. It is also recommended that you notify your credit card companies that you will be traveling internationally.
• Visa and Mastercard are usually accepted at restaurants, hotels, and tourist attractions in France. Smaller shops and markets in the country sometimes only take cash. Amex is not accepted everywhere in France. Tips and gratuities are usually cash transactions.
• Note that Chalet Hibou is a cash-free property, meaning we only accept credit cards.
LOCAL TIME ZONE:
• Le Miroir adheres to the Central European Summer Time (CEST) zone.
CURRENCY EXCHANGE:
• As a member of the European Union, France uses the Euro as its sole form of currency. The US Dollar is not accepted in France.
GRATUITY:
• Gratuities for Eleven staff and guides are entirely discretionary and not expected. Should you wish to leave gratuity, it can be added to your final bill, which will be charged to your credit card upon checkout. Suggested options of 10%, 12%, or 15%, or the option to leave a custom amount of your choosing, will be offered on the final bill. Gratuity is distributed equitably among all staff who contributed to your stay. If you would like to leave an additional gratuity for a specific team member, you can note their name and the amount on the final bill at checkout.
• Tipping in France is not customary but is appreciated for exceptional service, especially in popular tourist areas. By law, French restaurants automatically include a 15% service charge. For a casual meal, leaving 1–2 euros per person or rounding up to the nearest euro for a drink is a nice gesture. In fine dining establishments, where the service is more attentive, a tip of 5–10% is a thoughtful way to show your appreciation.
CELLULAR SERVICES:
• Check with your cell phone provider before your trip to see if they provide international service in France. Some companies have inexpensive travel plans that will give you full cell phone service while traveling internationally, but you have to enroll before you leave.
TRAVEL INSURANCE:
• We highly recommend the purchase of trip cancellation insurance. The Eleven Team can help you arrange a policy prior to your trip. Please let us know if you would like us to connect you with our preferred insurance partner, Global Rescue, to provide you with a quote.
ELECTRICAL CURRENT:
• Electrical outlets in France and Chalet Hibou deliver power at 220–240 volts. This is much stronger than most North American sockets, which typically deliver 110–120 volts. Plugging a North American device into an outlet in France could result in damage to the item or a fire. While North American outlets typically use type A or B plugs, outlets in France require type E. We recommend bringing a power adapter for type E sockets to avoid any problems with powering your devices.
Chalet Hibou Experience Team: chaletexperienceteam@elevenexperience.com
+33(0)479416214 (8:30am - 5:30pm GMT, during operating season)