PRICE LIST 2012
Matter is a New York City based gallery, showroom, and manufacturer representing a refined selection of national and international contemporary design. Our in-house collection of furniture and lighting, MatterMade, draws inspiration from America’s rich history of craft and design to facilitate aesthetic innovation, as well as material and functional experimentation. Working with both established designers and rising talent, the brand is a laboratory for creating a unique dialogue within the design community. Matter is a resource for designer and architects to access the products necessary to developing thoughtful and creative interior spaces.
REFERENCE
E
INFORMATION Dimensions: L = Length, W = Width, H = Height, Diam. = Diameter Lead Time: Time it takes for product to ship out to client. If ‘TBD’, please contact Matter for lead time. Price: All prices are in USD. If TBD, please contact Matter for pricing information. Materials: Standard materials used. Options: Standard options regarding color, finish, material, etc. Custom Options: Non-standard options available for a product, which may alter price, and lead time. Bulb: Bulb specification. Drop Length: Standard drop length for a fixture and other details (i.e. field adjustable, specify during order, etc). Cord Length: Cord length of a table or floor light. Notes: Additional information outside of the above categories. For example, “one of a kind” or part of an edition, etc.
LIGHTING A–SHADES Bec Brittain, 2011 PRODUCT
DIMENSIONS
LEAD TIME
PRICE
A1
Diam. 5.25 x H 8.9”
Contact Matter
1,010
A3
Diam. 12.4” x H 8.25”
Contact Matter
1,210
A4
Diam. 27.6” x H 9.25”
Contact Matter
3,660
MATERIALS
copper, leather rope
BULB + DROP LENGTH
A1: 40 watt max, A3, A4: 60 watt max, drop length specified at time of order (up to 9 ft. standard, greater than 9 ft. custom fees apply)
CUSTOM OPTIONS
metal finish, leather color
COPPERHEAD Bec Brittain, 2012 DIMENSIONS
LEAD TIME
PRICE
Diam. 5.25” x H 8.9”
8 – 10 weeks
1,210
MATERIALS
copper, leather rope
BULB + CORD LENGTH 40 watt max, 6 ft. cord
F/K/A TABLE LAMP Jonah Takagi, 2010 PRODUCT
DIMENSIONS
LEAD TIME
PRICE
Standard
Diam. 14” x H 15.4”
Contact Matter
1,410
Brass Base
Diam. 14” x H 15.4”
Contact Matter
2,010
MATERIALS
powder coated or plated steel, acid etched glass diffusor, LED bulb, fabric wrapped cord
OPTIONS
color combinations: white shade w/ white base, white shade w/ orange base, nougat shade w/ teal base, mint shade w/ burgundy base
BULB + CORD LENGTH LED bulb, 8 ft. cord
6
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
LIGHTING HALO Piet Houtenbos, 2010 DIMENSIONS
LEAD TIME
PRICE
Diam. 16”
Contact Matter
TBD
PRODUCT
DIMENSIONS
LEAD TIME
PRICE
Suspended
Diam. 15.3” x H 15.2”
Contact Matter
TBD
Table
Diam. 15.3” x H 15.2 “
Contact Matter
TBD
DIMENSIONS
LEAD TIME
PRICE
Candles: Diam. 1” x H [various heights] Tray: L 18” x W 5” x D .5”
Contact Matter
1,200
MATERIALS
stoneware ceramic, brass, fiberglass wick
DROP LENGTH
specificied at time of order
NOTES
use only paraffin lamp oil
LANTERN Stephen Burks, 2010
MATERIALS glass, brass
OPTIONS
glass finish: clear, smoked, rose, milk
BULB + DROP LENGTH + CORD LENGTH
75 watt max edison style bulb, Suspended: drop length specified at time of order, Table: 9 ft. cord
NOTES
EDITION OF 10 FOR EACH GLASS COLOR
NICK AND THE CANDLESTICK Lindsey Adelman, 2010 MATERIALS
brass, walnut tray
NOTES
set of 9 candlesticks and tray
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
7
LIGHTING TRUNCHEON FLOOR LIGHT CMMNWLTH, 2010 DIMENSIONS
LEAD TIME
PRICE
Diam. 3.5” x L 55”
Contact Matter
TBD
DIMENSIONS
LEAD TIME
PRICE
Diam. 3.5” x L 55”
Contact Matter
2,650
DIMENSIONS
LEAD TIME
PRICE
Body: L 26.75” x Diam. 3.5” Base: H 19” x Diam. 7.5”
Contact Matter
TBD
MATERIALS
solid wood (see options), fabric wrapped word
OPTIONS
wood type: maple, black walnut cord color:
BULB + CORD LENGTH LED bulb, 9 ft. cord
TRUNCHEON SUSPENDED LIGHT CMMNWLTH, 2010 MATERIALS
solid wood (see options), fabric wrapped cord
OPTIONS
wood type: maple, black walnut cord color:
BULB + DROP LENGTH
led bulb, 9 ft. field adjustable (greater than 9 ft. custom fees apply)
TRUNCHEON TASK LIGHT CMMNWLTH, 2010 MATERIALS
maple, lime stone composite, fabric wrapped cord
OPTIONS
cord color:
BULB + CORD LENGTH LED bulb, 9 ft. cord
8
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
LIGHTING CERES LIMITED Lindsey Adelman, 2010
A
B
F
G
C
CHANDELIER
D
E
H SCONCE
I+M
J
K
L
N
O
Fixture information can be found on page 10.
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
9
LIGHTING CERES LIMITED Lindsey Adelman, 2010 PRODUCT
DIMENSIONS
LEAD TIME
PRICE
Ceres A
W 25” x D 18” x H 63”
Contact Matter
6,700
Ceres B
W 28” x D 18” x H 90”
Contact Matter
10,900
Ceres C
W 26” x D 18” x H 84”
Contact Matter
6,700
Ceres D
W 36” x D 14” x H 82”
Contact Matter
7,200
Ceres E
W 25” x D 13” x H 68”
Contact Matter
6,700
Ceres F
W 24” x D 10” x H 68”
Contact Matter
6,700
Ceres G
W 83” x D 30” x H 18”
Contact Matter
9,100
Ceres H
W 132” x D 42” x H 40”
Contact Matter
11,400
Ceres I + M
W 1” x D 17” x H 11”
Contact Matter
2,300
Ceres J
W 13” x D 19” x H 6”
Contact Matter
2,500
Ceres K
W 6” x D 17” x H 6”
Contact Matter
2,100
Ceres L
W 23” x D 18” x H 5”
Contact Matter
2,300
Ceres N
W 8” x D 18” x H 13”
Contact Matter
2,300
Ceres O
W 20” x D 18” x H 19”
Contact Matter
2,300
DIMENSIONS
LEAD TIME
PRICE
W 84” x D 48” x H 42”
Contact Matter
2,650
MATERIALS
brushed and polished brass, mouth blown glass, walnut, fabric wrapped cord, bronze* *only E, F, G, H, I+M, K, L N, O
BULB + DROP LENGTH
0.3 watt LED bulb, drop length for chandelier fixtures specified at time of order
CERES UNLIMITED Lindsey Adelman, 2010 MATERIALS
brushed and polished brass, mouth blown glass, fabric wrapped cord
CUSTOM OPTIONS
fully customizable site specific installations available (please contact Matter)
BULB + DROP LENGTH
40 watt max incandescent tube, drop length specified at time of order
10
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
TABLES FARM TABLE Christopher Specce, 2010 PRODUCT
DIMENSIONS
LEAD TIME
PRICE
Maple Top
L 64” x W 32” x H 29.5”
8 – 10 weeks
4,200
Hard Marble Top
L 64” x W 32” x H 29.5”
8 –10 weeks
6,800
PRODUCT
DIMENSIONS
LEAD TIME
PRICE
Pedestal
L 18” x W 18” x H 34”
Contact Matter
15,200
Side Table
L 17” x W 17” x H 18”
Contact Matter
8,600
DIMENSIONS
LEAD TIME
PRICE
L 84” x W 36” x H 29”
Contact Matter
24,000
MATERIALS
maple, optional marble top
OPTIONS
top: maple, hard marble color: natural, white, black, blue, red
GLACIER Paul Loebach, 2011
MATERIALS solid poplar
METTE Marc Ganzglass, 2010 MATERIALS
black marquina marble, silicon bronze, aluminum honeycomb
NOTES
ONE OF A KIND
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
11
TABLES MOTHER ANN TABLE Paul Loebach, 2012 DIMENSIONS
LEAD TIME
PRICE
L 78” x W 32” x H 28.5”
8 – 10 weeks
TBD
DIMENSIONS
LEAD TIME
PRICE
L 33.75” x W 25.75” x H 17”
Contact Matter
6,750
MATERIALS
solid wood (see below for wood options)
OPTIONS
wood type: ash, maple finish: tinted ash, ebonized ash, pickled maple
RANGE LIFE Jonah Takagi, 2011 MATERIALS
green glass, corian, steel, pine, aluminum, concrete
NOTES
ONE OF A KIND
RANGE LIFE II Jonah Takagi, 2012 PRODUCT
DIMENSIONS
LEAD TIME
PRICE
Full Set
L 86” x W 91” x H 47.5”
10 – 12 weeks
TBD
Cog
Diam. 16” x H 12.5”
10 – 12 weeks
TBD
Glass Box
L 14” x W 24” x H 14”
10 – 12 weeks
TBD
Truss Table
L 18” x W 29” x H 17”
10 – 12 weeks
TBD
Pallet
L 38” x W 38” x H 4”
10 – 12 weeks
TBD
MATERIALS
cog: ash glass box: uv bonded tempered glass truss table: powder coated steel pallet: maple
12
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
TABLES THE SECRETARY Jonathan Nesci, 2010 DIMENSIONS
LEAD TIME
PRICE
W 31.5” x D 18.25” x H 90.25”
Contact Matter
25,000
DIMENSIONS
LEAD TIME
PRICE
L 84” x D 34” x H 29.75”
8 –10 weeks
10,000
DIMENSIONS
LEAD TIME
PRICE
Diam. 30.6” x H (12” or 16”)
6 – 8 weeks
1,900
MATERIALS
aluminum, leather, steel
NOTES
EDITION OF 8 + 1AP
SHAKER DINING TABLE Studio MatterMade, 2009 MATERIALS
solid wood (see options)
OPTIONS
wood type: ash, walnut, maple finishes: natural ash, ebonized ash, claro walnut
SIMPLE MACHINES ROUND TABLE Jonah Takagi, 2010 MATERIALS
fsc american white ash, lacquer finish
OPTIONS
height: 12” or 16”
NOTES
Simple Machines series includes a square table, stool and bench (see pages 12 and 16)
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
13
TABLES SIMPLE MACHINES SQUARE TABLE Jonah Takagi, 2010 DIMENSIONS
LEAD TIME
PRICE
L 18.9” x D 18.9” x H (12” or 16”)
6 – 8 weeks
1,400
DIMENSIONS
LEAD TIME
PRICE
L 49.5” x W 16” x H 20.5”
Contact Matter
TBD
DIMENSIONS
LEAD TIME
PRICE
L 37” x W 9” x H 33.75”
Contact Matter
TBD
MATERIALS
fsc american white ash, lacquer finish
OPTIONS
height: 12” or 16”
NOTES
Simple Machines series includes a round table, bench, and stool (see pages 8 and 13)
SOMEBODY MADE COFFEE TABLE Andy Coolquitt, 2010 MATERIALS
solid wood (see options)
OPTIONS
wood type: black walnut, cherry, pecan, maple
SOMEBODY MADE CONSOLE TABLE Andy Coolquitt, 2012 MATERIALS
solid wood (see options)
OPTIONS
wood type: black walnut, cherry, pecan, maple
14
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
TABLES SOMEBODY MADE SIDE TABLE Andy Coolquitt, 2012 DIMENSIONS
LEAD TIME
PRICE
L 19.7” x W 17” x H 26.6”
Contact Matter
TBD
DIMENSIONS
LEAD TIME
PRICE
Table: L 78” x W 32” x H 28.5” Chairs: L 32” x W 32” x H 17” Benches: L 46” x W 14” H 17.5”
Contact Matter
TBD
MATERIALS
solid wood (see options)
OPTIONS
wood type: black walnut, cherry, pecan, maple
UNTITLED DINING ROOM SET Marc Ganzglass, 2012
MATERIALS
douglas fir, enamel, steel channeling
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
15
SEATING ADNA CHAISE David Weeks, 2011 DIMENSIONS
LEAD TIME
PRICE
L 63” x D 31” x H 28”
12 – 14 weeks
21,500
MATERIALS
maple, fiberglass, leather upholstery
NOTES
EDITION OF 8 +1AP
FILAMENT WOUND STOOL Moorhead & Moorhead, 2011 PRODUCT
DIMENSIONS
LEAD TIME
PRICE
7–Point
Diam. 13” x H 15”
Contact Matter
TBD
11–Point
Diam. 13” x H 15”
Contact Matter
TBD
27–Point
Diam. 13” x H 15”
Contact Matter
TBD
DIMENSIONS
LEAD TIME
PRICE
W 23” x D 24” x H 43”
14 – 16 weeks
26,500
MATERIALS
carbon fiber, epoxy
GREAT CAMP CHAIR — SET OF FOUR Paul Loebach, 2010 MATERIALS
solid ash, grass seat
OPTIONS
finish: natural, red, blue, yellow
NOTES
each color in an edition of 7 sets of 4 chairs, +1AP
16
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
SEATING MOTHER ANN CHAIR Paul Loebach, 2012 DIMENSIONS
LEAD TIME
PRICE
L 19” x W 20” x H 31”
Contact Matter
TBD
DIMENSIONS
LEAD TIME
PRICE
L 72” x W 27.5” x H 19”
Contact Matter
12,000
DIMENSIONS
LEAD TIME
PRICE
L 18” x W 15.5” x 35.5”
8 – 10 weeks
TBD
MATERIALS
solid wood (see options)
OPTIONS
wood type: ash, maple finish: tinted ash, ebonized ash, pickled maple
PALLET Christopher Kurtz, 2010 MATERIALS
bleached maple, naturally tanned leather, horse hair, linen
NOTES
EDITION OF 12 +2AP
RABBIT Jonah Meyer, 2012 MATERIALS ash
OPTIONS
finish: yellow, natural, blue, ebonized
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
17
SEATING SHAKER CHAIR Studio MatterMade, 2009 DIMENSIONS
LEAD TIME
PRICE
W 19.5” x D 17.5” x H 32” Seat Height: 18”
4 – 6 weeks
1,540
MATERIALS
ash, woven cotton
OPTIONS
weave style: solid, diamond, “x” pattern, diagonal frame finish: ebonized ash, natural ash cotton tape color: beige, black, blue, butternut, cranberry, gray, lavender, natural, olive drab, raffia, red, rust, teal blue
CUSTOM OPTIONS
custom frame finishes & cotton tape colors available
NOTES
choose 1 color for solid weave style, and 2 colors for all other styles
SIMPLE MACHINES BENCH Jonah Takagi, 2010 DIMENSIONS
LEAD TIME
PRICE
L 49.5” x D. 11.75” x H (12” or 16”)
Contact Matter
1,700
DIMENSIONS
LEAD TIME
PRICE
Diam 11.75” x H (12” or 16”)
Contact Matter
1,700
MATERIALS
fsc american white ash, lacquer finish
OPTIONS
height: 12” or 16”
NOTES
Simple Machines series includes a square table, round table, and stool (see pages 11 and 12)
SIMPLE MACHINES STOOL Jonah Takagi, 2010 MATERIALS
fsc american white ash, lacquer finish
OPTIONS
height: 12” or 16”
NOTES
Simple Machines series includes a square table, round table, and bench (see pages 11 and 12)
18
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
SEATING VICTOR ARMCHAIR Paul Loebach, 2009 DIMENSIONS
LEAD TIME
PRICE
L 42” x W 38” x H 28.5”
Contact Matter
10,000
DIMENSIONS
LEAD TIME
PRICE
L 95” x W 38” x H 28.5”
10 –12 weeks
16,000
DIMENSIONS
LEAD TIME
PRICE
W 22” x D 19.5” x H 34”
8 – 10 weeks
590
MATERIALS
belgian linen, maple, down–filled upholstery
OPTIONS
contact Matter for linen options
CUSTOM OPTIONS
leather, COM, COL
VICTOR SOFA Paul Loebach, 2009 MATERIALS
belgian linen, maple, down–filled upholstery
OPTIONS
contact Matter for linen options
CUSTOM OPTIONS
leather, COM, COL
WINDSOR CHAIR Christopher Specce, 2009 MATERIALS hard maple
OPTIONS
finish: natural, black, white, blue, red
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
19
SEATING WINDSOR SETTEE Christopher Specce, 2011 DIMENSIONS*
LEAD TIME
PRICE
L 87” x D 23” x H 43”
6 – 8 weeks
8,000
MATERIALS hard maple
OPTIONS
finish: ebonized, natural, red, blue, white
CUSTOM OPTIONS
custom sizes available
20
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
STORAGE BOXER — DRESSER Studio MatterMade, 2012 DIMENSIONS
LEAD TIME
PRICE
W 34” x D 20” x H 54.75”
6 – 8 weeks
TBD
PRODUCT
DIMENSIONS
LEAD TIME
PRICE
1 shelf
L 8’ x D 1’ 2.5” x H 1’ 8.5”
Contact Matter
TBD
2 shelf
L 8’ x D 1’ 2.5” x H 3’ 4”
Contact Matter
TBD
3 shelf
L 8’ x D 1’ 2.5” x H 4’ 5.25”
Contact Matter
TBD
DIMENSIONS
LEAD TIME
PRICE
Diam. 24” x H 80”
14 – 16 weeks
5,500
MATERIALS plywood
CIRCUS Stephen Burks, 2010
MATERIALS
oak, powder coated steel
OPTIONS
cage finish: red, yellow, orange, blue, black, brass, nickel
NOTES
EACH SIZE IN AN EDITION OF 10 +1AP
GREAT CAMP COAT STAND Paul Loebach, 2010 MATERIALS solid ash
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
21
STORAGE GREAT CAMP CREDENZA Paul Loebach, 2010 DIMENSIONS
LEAD TIME
PRICE
L 57” x D 22” x H 27”
14 – 16 weeks
23,000
DIMENSIONS
LEAD TIME
PRICE
L 35” x D 23” x H 56”
14 – 16 weeks
27,000
MATERIALS solid ash
NOTES
EDITION OF 7 +1AP
GREAT CAMP DRESSER Paul Loebach, 2010 MATERIALS solid ash
NOTES
EDITION OF 7 +1AP
ORCHARD LADDERS Paul Loebach, 2009 PRODUCT
DIMENSIONS
LEAD TIME
PRICE
No. 1
L 18” x W 1.5” x H 78”
2 – 4 weeks
1,200
No. 2
L 19” x W 1.5” x H 130”
6 – 8 weeks
2,000
No. 3
L 44” x W 1.5” x H 61”
2 – 4 weeks
1,500
MATERIALS hard maple
22
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
STORAGE SHED Harry Allen, 2011 DIMENSIONS
LEAD TIME
PRICE
W 55” x D 28” x H 84.6”
Contact Matter
20,000
MATERIALS
cedar shake shingles, solid cedar, cedar plywood, brass hardware
NOTES
ONE OF A KIND
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
23
STORAGE HS-1 WALL Henry Julier, 2011 48” WIDE
PRICE H 29.375”
H 45.375”
H 61.375”
Maple 2 shelf: 1,270 3 shelf: 1,825 4 shelf: 2,380 Black Stained Oak 2 shelf: 1,650 3 shelf: 2,380 4 shelf: 3,115
60” WIDE H 29.375”
H 45.375”
H 61.375”
Maple 2 shelf: 1,445 3 shelf: 2,090 4 shelf: 2,730 Black Stained Oak 2 shelf: 1,915 3 shelf: 2,780 4 shelf: 3,650
84” WIDE H 29.375”
H 45.375”
H 61.375”
Maple 2 shelf: 2,315 3 shelf: 3,370 4 shelf: 4,385 Black Stained Oak 2 shelf: 2,985 3 shelf: 4,355 4 shelf: 5,610 H 29.375”
H 61.375”
H 45.375”
108” WIDE
Maple 2 shelf: 2,675 3 shelf: 3,910 4 shelf: 5,105 Black Stained Oak 2 shelf: 3,560 3 shelf: 5,160 4 shelf: 6,760
MATERIALS
solid wood (see options), powder coated steel
OPTIONS
wood type: FSC certified maple, black stained oak bracket color: white, black, blue, yellow
CUSTOM OPTIONS
fully customizable (height, width, depth, wood type, wood finish, bracket color, number of brackets) site specific installations available (please contact Matter)
24
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
OBJECTS DECOY Christopher Specce, 2012 DIMENSIONS
LEAD TIME
PRICE
L 10” x W 5” x H 7.5”
Contact Matter
850
DIMENSIONS
LEAD TIME
PRICE
L 96” x W 85” x H 2.5
6 – 8 weeks
7,000
PRODUCT
DIMENSIONS
LEAD TIME
PRICE
Ada
W 73” x H 83”
8 – 10 weeks
3,000
Harrah
W 73” x H 83”
Contact Matter
3,000
Spine
W 68” x H 80”
Contact Matter
1,525
MATERIALS
sapele wood, maple
MARIANNE Bree Nichols, 2012 MATERIALS
leather hide, cotton
QUILTS Meg Callahan, 2012
MATERIALS
Ada & Spine: digitally printed cotton fabric, cotton batting Harrah: cotton patchwork, cotton batting
NOTES
Harrah: ONE OF A KIND
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
25
FAQ What forms of payment are accepted?
Matter currently accepts Visa, Mastercard, and American Express.
Are credit card transactions secure?
Yes. All credit card information sent to mattermatters.com is encrypted for complete security. Once you begin your checkout process everything will go through our secure server.
Can I make a purchase if I do not want to use my credit card online?
Yes. We will be happy to take your order by phone, fax, email or US Post. Please provide us with your credit card number, the verification code on the back of your card and the zip code where the bill is received. Please also provide us with a shipping address. We cannot ship to a PO Box. Call us at (212)343- 2600 E-mail us at orders@mattermatters.com Fax us at (212)343-2610 Mail your order to the address below: Matter Attn: Order Department 405 Broome St New York, NY 10013 We also accept corporate checks.
Do you send a confirmation e-mail?
Yes. Once your order has been placed you will receive confirmation of your order by e-mail.
What is your return policy?
Product Returns will be accepted for all stock items within 14 days for store credit or exchange only. Damage claims on shipped items must be made within 24 hours of package arrival. Please inspect your purchases immediately upon receipt as no claims can be made after this time. It is the customer’s responsibility to inspect purchase(s) for damages within 24 hours. Matter will allow store credit and exchanges for items with receipt and, if applicable, in the original, intact packaging. All credited returns and exchanges must be in original, unused condition. Return shipping, payment for return shipping and any subsequent damages from return shipping are the responsibility of the purchaser. All special orders and items made to order are non-refundable. Many of our items are non-stock items. It is the customer’s responsibility to contact a Matter sales representative to check on stock and availability. Special orders and items made to order may be cancelled within 24 hours of receipt of payment--a 5% cancellation fee will apply. Returns to: Matter ATTN: Returns 405 Broome Street New York, NY 10013 Matter credit is valid for one year from the date of issue. Thereafter, unused credit is forfeited.
Can I cancel an order that I placed online?
26
Yes. There is a 24 hour period from the time that the original order was placed in which you may cancel your order.
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
FAQ Do you have a faster shipping service available?
Yes, your order can be shipped via expedited service, however there is an additional surcharge for this service. Please contact Matter for further details.
Does matter provide gift wrapping?
Yes, please specify that you would like gift wrap at the time you place your order. There is a box for special instructions provided.
What are your shipping and handling charges?
Shipping charges are calculated based on size, weight and ship-to location.
Can I have my online order sent to a different location other than my billing address?
Yes, If you provide us with an alternate shipping address in the US.
Can orders be shipped outside the U.S.?
Matter does not ship outside of the US for orders taken online. Please call us for details at (212) 343-2600.
How is sales tax calculated on orders?
We collect sales tax on all orders shipped to addresses in New York State. Residents in other states are responsible for complying with local state tax laws.
Can I purchase a gift certificate?
Yes. Though at this time gift certificates are not available online. Please call us for details.
How do I redeem a gift certificate?
A gift certificate is just like cash and may only be redeemed in the store.
What if I have another question?
We have done our best to answer most questions. If there is anything else you would like help with please contact us at info@mattermatters.com, or you can call us at (212) 343-2600 during store hours.
405 BROOME ST NEW YORK, NY 10013 TEL 212 343 2600 FAX 212 343 210 INFO@MATTERMATTERS.COM WWW.MATTERMATTERS.COM
27