February 2023 What’s Happening at Our Resorts! Read about all the exciting updates and events across Antigua, Barbados, Panama and The Grenadines. • 7 Must Try Dining Experiences in Antigua • Top 6 Cultural Experiences To Inspire Your Next Trip To Antigua Watch Pineapple Beach Club’s NEW Virtual Tour! Experience the Best in Laid-Back Luxury from home READ OUR LATEST BLOGS! ELITE CONNECT PUBLICATION – ISSUE 002
Elite Island Resorts is thrilled to commemorate the New Year with a new edition of Elite Connect.
As a cornerstone of luxury travel across the Caribbean and Panama, we strive to exceed the expectations of our guests, travel professionals and advertising partners.
While our work is never done, we are proud to take the time to recognize the efforts made by all to achieve our high standard of excellence in what is arguably one of the most competitive industries in the world.
In just four short months since our last edition of Elite Connect, we have welcomed and trained new staff members, built new partnerships, introduced new and exciting amenities across our resorts, as well as produced a myriad of social, print and advertising video content to better promote our impressive collection of properties.
There is much to celebrate and even more to look forward to.
Until next time,
The Elite Island Resorts Team
TABLE OF CONTENTS
PAGE 1
Hammock Cove Antigua
• Winner of Two GOLD Magellan Awards
• Most Totally Over the Top - 2023 Noble Beach Prize
• A New Era of Water Sports
PAGE 2
The Club Barbados, Antigua
• A New ‘Brand’ of Luxury
• Improved Tools to Help You Sell
• Transparent Water Sports
St. James’s Club & Villas, Antigua
• New Upgrades to Coco’s Beach
• Download Our New Fact Sheet
PAGE 3
Palm Island Resort & Spa, The Grenadines
• The Crown Jewel of The Grenadines - Travel + Leisure
• Best Private Island Resort in the Caribbean
• Accommodations & Amenities
PAGE 4
The Verandah Resort & Spa, Antigua
• Best Family Resort in the Caribbean
• Download Our New Fact Sheet
Pineapple Beach Club Antigua
• Watch Our NEW Virtual Tour
• New Restaurants Coming Soon
• Download Our New Fact Sheet
PAGE 5
Galley Bay Resort & Spa, Antigua
• Indulge Spa Wins GOLD Magellan Award
• Spectacular Upgrades & Amenities
• Download Our New Fact Sheet
Los Establos Boutique Resort, Boquete Panama
• Pickleball Has Arrived In Panama
PAGE 6
Elite Island Resorts
• NEW 2023 Travel Professionals’ Guide
• Read Our Latest Blogs
• YouTube Roundup
• Welcome New Sales Representatives
Winner of Two GOLD Magellan Awards
Hammock Cove Antigua recently won two of Travel Weekly’s 2022 GOLD Magellan Awards for:
• Best Overall Luxury Resort
• Luxury 5-Star Guest Room Design
The Magellan Awards honor the best in travel and salute the outstanding travel professionals behind it all. We are honored to be your preferred luxury escape destination in the Caribbean and hope to welcome you soon!
Most Totally Over the Top 2023 Noble Beach Prize Winner
Hammock Cove Antigua is proud to announce its recognition by Cheap Caribbean as the 2023 Noble Beach Prize winner for Most Totally Over-The-Top.
In addition to sharing this momentous achievement with its vast internal network of travel professionals and advertising partners, Cheap Caribbean will visit Hammock Cove later this year to collect content to further promote our 5-Star pillars of excellence: gastronomy, personalized service and uninterrupted luxury.
A New Era of Water Sports
Since our opening in December 2019, Hammock Cove Antigua has been known for “Introducing a New Era of Luxury” to the all-inclusive Caribbean resort market. Now, we have expanded upon that to bring you a new era of water sports. With new transparent kayaks and paddle boards, our valued guests can experience the absolute best of our stunning white-sand beach and aquamarine Caribbean Sea.
A New ‘Brand’ of Fun
As our premier 4-star resort in Barbados, The Club Barbados has officially dropped “resort & spa” from its name, earning it a new stand-alone title. This new branding is better aligned with our high standards in leisure and service, and is the first step towards new and exciting upgrades that are coming soon to this already impressive property.
Improved Tools To Help You Sell
In keeping with our new brand, we are proud to present our travel advisors with new and improved tools to help sell The Club Barbados to your clients. Among those is our fully redesigned fact sheet that serves as a comprehensive guide to all the restaurants, bars, activities and amenities available at the resort.
In addition, we have modernized our training presentations to provide better insight into our room categories, tours, excursions and travel advisor incentives. We have also refreshed our website with a new user-friendly navigation system, as well updated our theming to better suit our vision going forward.
and kayaks!
New Upgrades to Coco’s Beach
St. James’s Club is pleased to announce that Coco’s Beach has officially reopened as of February 1, 2023!
With new upgrades and luxuries designed to take our overall guest experience to the next level, we look forward to welcoming a large number of new and returning guests to St. James’s Club this year.
NEW ARRIVALS:
CLICK HERE to Download The New St. James’s Club Fact Sheet!
transparent paddle boards
The Crown Jewel of The Grenadines
Palm Island Resort & Spa is proud to have earned a new trademark in 2023 as the ‘Crown Jewel’ of The Grenadines by Travel + Leisure.
Selling the dream of a private island escape, the renowned travel publication described the luxe 135-acre resort as an oasis of unspoiled beaches lapped by crystal-clear waters that offer a “perfect blend of ‘Cast Away’ remoteness and the luxurious conveniences of a modern, five-star hotel.”
Best Private Island Resort in the Caribbean
Adding to its already expansive list of awards, Palm Island Resort & Spa won ‘Best Private Island Resort in the Caribbean’ as part of the Caribbean Journal’s 2022 Travelers’ Choice Awards.
As the world’s foremost experts on Caribbean travel, Caribbean Journal readers travel to the Caribbean multiple times each year to scour the region for the newest and greatest in luxury travel. Only the best of the best receive Travelers’ Choice Awards.
As the largest community in the world of frequent travelers to the Caribbean, it is an honor to be recognized by such a distinguished group of travel professionals.
Accommodations & Amenities
In the last edition of Elite Connect, we welcomed the new addition of our 4,000 square-foot luxury Seahorse Villa. Since then, we have used the same level of luxury used to design our villa to inspire upgrades throughout the property.
Our newly renovated Island and Beachfront Lofts now offer an elevated experience with true island flare, and that’s just the beginning. Guests will love relaxing on our new floating water hammocks and exploring the Caribbean waters at their own pace with our transparent paddle boards and kayaks.
Best Family Resort in The Caribbean
The Verandah Resort & Spa recently won Caribbean Journal’s Best Family Resort in the Caribbean 2022 Travelers’ Choice Award.
We are honored to be your preferred family-friendly resort in Antigua and hope to welcome you to the Caribbean soon!
Download Our New Fact Sheet!
Watch Our NEW VIRTUAL TOUR
Transparent Paddle Boards and Kayaks!
NEW RESTAURANTS COMING SOON!
The first in a new series of virtual tours is here!
Join us for a virtual tour of Pineapple Beach Club Antigua and get a glimpse into the wonderful amenities and beautiful scenery that make our property the ‘best in laid-back luxury.’
Travel Advisors, be sure to share this exciting new video with your clients and inspire them to book their next paradise escape with you today. Remember, you can earn 20% Commission, a $100 AMEX Gift Card and Free Nights with every direct booking!
Download Our New Fact Sheet!
Our signature à la carte restaurant, Pineapple Grill, is officially reopening after an extensive renovation and redesign that is sure to offer guests an exquisite dining experience.
Open on select evenings for dinner reservations, this openair restaurant will allow guests to dine along our spectacular outdoor terrace and enjoy authentic and international cuisine.
Pineapple Grill will share its new footprint with a brand-new steakhouse restaurant. Similar to Nicole’s Restaurant at its sister resort, The Verandah Resort & Spa, this new surcharge restaurant will offer à la carte specialty dining for guests wishing to celebrate a special occasion.
NEW ARRIVALS
Transparent Paddle Boards and Kayaks!
NEW ARRIVALS
Indulge Spa Wins GOLD Magellan Award
Congratulations to Galley Bay’s Indulge Spa for winning Travel Weekly’s 2022 GOLD Magellan Award for Blissfully Indulgent Spa Design
Designed to connect guests with Galley Bay’s beautiful natural surroundings, our Indulge Spa is set in the heart of our tranquil gardens with open-air treatment rooms and a bespoke program of signature holistic treatments.
Travel Weekly’s Magellan Awards honor the best in travel and salute the outstanding travel professionals behind it all.
Spectacular Upgrades & Amenities
Guests now arriving at Galley Bay Resort & Spa will be among the first to experience the latest in spectacular upgrades and amenities, including our newly renovated coffee shop and expanded farm-totable herb and vegetable garden.
Our white-sand beach has also welcomed a new addition: new transparent kayaks and paddle boards. Creating the illusion of floating above the water, these luxurious water sports vessels offer our valued guests a more memorable experience from our stunning white-sand beach and aquamarine Caribbean Sea.
Pickleball Has Arrived!
Pickleball has arrived in Panama at Los Establos Boutique Resort in Boquete. As one of the fastest growing sports, we are pleased to offer guests the opportunity to try it for themselves.
CLICK HERE to Download The New Galley Bay Resort Fact Sheet!
Attention all Travel Advisors! Your new 2023 Travel Professionals’ Guide has arrived! As our most comprehensive sales guide ever, this new resource has all of the tools you need to sell and match your clients with the perfect allinclusive resorts in the Caribbean and Panama! Read Our Latest Blogs Welcome New Sales Representatives! NEW 2023 Travel Professionals’ Guide 7 Must Try Dining Experiences in Antigua Top 6 Cultural Experiences To Inspire Your Next Trip To Antigua YouTube Roundup Soothing Beach Sounds for Sleeping The Verandah Resort & Spa Calypso Cat Catamaran Cruise Experience Inquire at our tour desk! Relaxing Ocean Sounds to Sleep, Study and Chill Pineapple Beach Club A New Era of Luxury Hammock Cove Antigua
Jacqueline Stubbs Canada
Kelly Fontenelle Atlanta
Philip Holland New York
Larry Basham COO
lb@eliteislandresorts.com
Alex Bugallo
Director of Creative Services abugallo@eliteislandresorts.com
Jody DeLeon
Director, Travel Industry jdeleon@eliteislandresorts.com
Valerie Gordon
Director of Communications vgordon@eliteislandresortscom
Jessica Berman
Director of Travel Agent Sales jberman@eliteislandresorts.com
John Cather
Director of Sales jcather@eliteislandresorts.com
Sherrie Ault
Director of Product sault@eliteislandresorts.com
Cathy Londre
Director of Sales /Reservation Manager clondre@eliteislandresorts.com
Dayle Rae
Buyer and Design Coordinator drae@eliteislandresorts.com
Cheri Selfridge
Senior Director
cselfridge@eliteislandresorts.com
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