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Feature Australian Made TWO Australia is Nationally Local
TWO Australia is more than just a leading manufacturer of interior and exterior shutters, interior blinds, and outdoor shades. It's a company that is passionately committed to providing their dealers with Australian-made products. Since launching in the early 2000s, TWO Australia has become a trusted name for high-quality products and exceptional service, and this is all thanks to their unwavering commitment to local manufacturing.
With three factories across Queensland, New South Wales, and Victoria, the company has doubled its capacity to manufacture a local product range. By investing in new machinery and production teams, TWO Australia can provide its customers with high-quality products that are made right here in Australia. Not only does this create jobs and support the local economy, but it also means that TWO Australia has greater control over the production process, ensuring that their products comply with Australian standards and regulations.
Managing Director Robert Blanch is proud of TWO Australia's commitment to local production, especially during the pandemic. "The pandemic has shown us how important it is to have a reliable and robust local manufacturing industry," he says. "By manufacturing our products locally, we can ensure that we can maintain our high standards of quality and service, even during difficult times." web www.two-australia.com
TWO Australia's commitment to local manufacturing has also positively impacted customer service. Les Grills, National Delivery and Warehouse Manager, says 98% of orders are handled and delivered nationally by TWO delivery teams. "Very little goes through third-party couriers. Our teams know how to handle the product, and being in control of the schedules means orders are delivered on time when expected by our dealers."
TWO Australia has also expanded its customer base to include flooring retailers. By offering a complete range of products, retailers can improve the customer experience and increase sales. It's all part of TWO Australia's commitment to providing the best possible service to their customers.
Despite the challenges presented by the pandemic, TWO Australia has managed to maintain its supply chain and delivery standards. By building strong relationships with suppliers and managing client expectations, the company has been able to handle delays caused by disruption to international and domestic freight.
TWO Australia's commitment to quality and service has earned them a loyal customer base and a reputation for excellent support. By continuing to invest in local manufacturing, delivery, and customer service, the company is poised for continued growth and success in the years ahead. With a passionate team dedicated to providing the best possible products and service, TWO Australia is more than just a manufacturer. It's a company that is proud to be nationally local.