The system registers control input when you aren’t operating the controls, or the controls don’t seem to operate correctly.
The screen image does not match my movement, or moves when I’m not moving the system (for software that requires the system to be moved during game play).
• If you use excessive force to operate the Circle Pad, or you use the Circle Pad continuously for a long period of time, in very rare cases the Circle Pad may start registering incorrect input and need to be calibrated. Use the calibration procedure in System Settings to recalibrate the Circle Pad (see page 54).
The system’s built-in motion sensor may need to be recalibrated. This can be caused by sudden drastic temperature changes or by a strong impact to the system.
NOTE: You can also go directly to the Circle Pad calibration procedure by following this procedure. First turn the power off. Then hold down the L Button, R Button, and Y Button and turn the system on as shown below.
To recalibrate the motion sensor, follow these steps:
While holding, press
While the HOME Menu is displayed, press and hold and for three seconds.
The Touch Screen doesn’t seem to operate or respond correctly to stylus input. • The Touch Screen may need to be recalibrated. Use the calibration procedure in System Settings to recalibrate the Touch Screen (see page 54). NOTE: You can also go directly to the Touch Screen calibration procedure by following this procedure. First turn the power off. Then hold down the L Button, R Button, and X Button and turn the system on as shown below. While holding, press
When the Motion Sensor Calibration screen appears, lay the system on a flat horizontal surface such as a tabletop and tap either Calibrate or Revert to Default Settings.
NOTE: If you use the Calibrate option, the system will calibrate the motion sensor based on the system being located on a flat horizontal surface, rather than returning to the factory default settings.
There is no sound from the speaker. • Check to make sure there are no headphones plugged into the system, as the speaker does not operate when headphones are plugged into the audio jack. • Try adjusting the volume control to make sure the volume is not turned off.
Consumer Information
The microphone doesn’t seem to work or recognize sounds (including headset microphones). • If you have attached a screen protector (sold separately) incorrectly to the Touch Screen, try removing it and using the Touch Screen again. If it operates correctly, either try reattaching the screen protector, carefully following the instructions included with it, or avoid using one. (Please use screen protectors officially licensed by Nintendo.)
• Make sure the software you are using includes microphone features. • Confirm that the microphone is operating correctly by performing a microphone test in System Settings (see page 54). • Some voices may be difficult for the system to recognize. Try having a different person speak the same word or phrase to verify if this is the problem. • If you are using a headset microphone, try removing it and using the built-in system microphone.
The microphone seems to respond on its own, or there is feedback from the speaker (including headset microphones). Not aligned correctly
Dirt or air bubbles present
• The microphone may be responding either to ambient noise in the environment or to noise coming from the speaker. Try to remove the source of the noise or move to another location. You can also try lowering the speaker volume or use headphones. NOTE: If the speaker is emitting odd or high-pitched noises, this may be caused by feedback from the microphone. Lowering the volume should solve this problem. • If you are using a headset microphone, try removing it and using the built-in system microphone.
Consumer Information
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• Try adjusting the volume control to make sure the volume is not turned off. • Make sure the headphones are fully inserted all the way into the audio jack.
Troubleshooting
Troubleshooting
There is no sound from the headphones.
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