BH Business | Issue 36 by PPD&A

ISSUE 036 TALKING BUSINESS WITH THE BEST

WHAT’S ON SEPT - NOV 2015

FACES IN PLACES BH BANTER

Sit down with BH Magazine and discover the local success stories

Make a date in your business diary with our monthly events.

Check out the recent success of the BH Banter events.

THE OFFICIAL MAGAZINE FOR BOURNEMOUTH CHAMBER OF TRADE & COMMERCE MEMBERS

George Clarke talks Architecture and TV Presenting

WWW.BOURNEMOUTHCHAMBER.ORG.UK

Commercial Insurance

Coleman Insurance Brokers have a wealth of experience in arranging all aspects of business insurance across a broad range of businesses and industries.

Insurance Brokers

Our business has been built on individuality and by doing things differently. We take time to get to know you and your business, and the risks you face. We look in detail at your existing covers, analyse your claims history and put together a solution specific to your business requirements.

Contents Issue 36 of BH Business Features Welcome to BH Business magazine. The BCTC membership magazine that reflects the work and variety of events and activity that Bournemouth Chamber engages in over the course of the year.

11 14 16 18

Youth Cancer Trust Talking with Simone Thomas The Prince's Trust MiG-15UTI Fighter Trainer

23 26 29 30

Busking Brothers Win Westbourne Prize Five Minutes with George Clarke Jalara Cafde & Bar Review Talking with That Property Group

33 34 39 46

Bluefin Insurance Brokers Start-up Britain on Tour Faces in Places What's on September to November

Marine & Yacht Insurance Coleman Marine Insurance is the company’s highly specialised marine division, providing bespoke solutions for all aspects of yacht, motorboat, superyacht, commercial craft and marine trade insurance. Like all areas of Coleman Insurance Brokers, the Marine Division prides itself on the provision of thoughtful, personal advice from highly knowledgeable experts in their given field.

Private Client Insurance Your unique lifestyle demands an insurance policy to match. As specialist, private client insurance brokers, Coleman provide bespoke solutions to fulfill your insurance needs. Whether it’s your home, yacht, aircraft, antique and jewellery collections or cherished vintage car, we will take care of it for you. Through our understanding of your lifestyle requirements, we provide expert advice and a traditional, client focused service.

Credits BH Business is designed and published by Parent / PPD&A on behalf of the Bournemouth Chamber of Trade and Commerce.

For more information on the services we provide please contact

+44(0)1202 647 400 | thecolemangroup.co.uk Coleman Insurance Brokers is a trading style of E Coleman & Co Ltd which is authorised and regulated by the Financial Conduct Authority

Contact Ross Stallion on 01202 200920 to discuss featuring your business in editorial or advertising in the next issue of BH Business. All rights reserved. Reproduction in whole or in part is forbidden except with the express permission of the publisher. The views expressed in BH Business are those of the contributors and are not necessarily shared by the BCTC, the publishing company, magazine or it’s staff. PPD&A / Parent / BCTC except no responsibility for content and / or advertising copy supplied by third parties. BH Business is printed on sustainable fibre supplied through certified schemes. Both our paper mills have ISO14001 and EMAS. Please recycle this magazine when you have finished with this copy.

PRESIDENTIAL THOUGHTS

Presidential Thoughts Peter Matthews, President BCTC

In early autumn we will hold the first meeting of town centre businesses under our banner. There are already over 200 chamber members based in the town centre.

The BCTC Executive Board

ARE YOU A LOCAL CHARITY? Contact us for the opportunity to advertise in BH Business Magazine for FREE!

carriage way will be completely closed with a 40 mph contraflow on the other side which will inevitably cause delays and congestion at peak periods. With little choice of alternative routes, it’s recommended that commuters alter their start and finish times to avoid the congestion. No doubt in the next issue we will have “Tales from the A338!” Yet another summer of successful Chamber events has flown by. The Barons Of Beef event at the Cumberland Hotel was very well attended; the “Beef in Yorkshire” was really out of the County! The Presidents Cocktail Club, held at Southbourne’s Cliff House Hotel, where great weather combined with great company ensured that this event went with a twist! The guys behind the bar producing superb cocktails with just a little bit of panache. Both events were a superb way to mix business with pleasure, Bournemouth style. As the summer breeze fades in our memories, and autumnal winds herald the onset of winter, I don’t feel too bad mentioning the Chamber’s Christmas Event our “Masquerade Ball” to be held at the Marsham Court Hotel on the 10th December. It will inevitably be a sell out so please book early to be part of something special. We continue to work on our four principal objectives for this year. The Website Team have now scrutinised and interviewed our potential providers; no easy task as the competition was tough. The Chamber has awarded the contract to design, construct and manage the new BCTC website to Rubix Digital. They will have already

started work with the aim to have the bulk of the work finished by the end of 2015, with a launch in 2016. Later in the autumn we will announce exactly what functionality will be delivered by the new platform.

By the time you read this the summer holidays will have flown by, and also the Bournemouth Air Festival. I look forward to meeting you at forthcoming Chamber events including Banter at The Miramar, Beales Breakfast or BH on the go!

Peter Matthews Chamber President

Gordon Long Vice President

Martin Davies Vice President

Mandy Payne Immediate Past President

Bill Riddle Chairman

Dorothy Brown Chamber Director, Treasurer

Jacqui Rock Chamber Director

Heather Martyn Chamber Director

Roger Smith Chamber Director

Fiona McArthur Chamber Director

Tim Seward Chamber Director

Efe Ohwofasa Chamber Director

For more information contact: Louise Berkhauer execoﬃcer@bournemouthchamber.org.uk GIVING BACK TO CHARITIES

The Town Centre Business Forum is well underway with the foundations laid. In early autumn we will hold the first meeting of town centre businesses under our banner. There are already over 200 chamber members based in the town centre. I hope that many will join the forum to help shape our town’s future, enhancing it as a better place in which to do business. Only a short walk from the Centre is pier approach which offers a fine example of how our interaction with the council has created a better environment for all. It’s a brilliant start to returning the whole coastline to “world class” status. Whilst there, do take the opportunity to visit the new Penguin facility at the Oceanarium Penguins in Bournemouth…..YES! Finally may I remind all fellow “A338ers”, that the 8km stretch of the spur road between Ashley Heath and the Blackwater Junction will be severely disrupted from the 6th September 2015 to the end of May 2016. One side of the

We continue to welcome new members to the BCTC community and would ask that you consider inviting potential new members to attend some of our events so they too can get see what we as a Chamber do to encourage businesses in Bournemouth to flourish. Fore!

Mark Gracey Chamber Director

Lucy Lester Chamber Director

Emma Farrell Chamber Director

Samantha Everard Chamber Director

For more information contact: Peter Matthews - BCTC President president@bournemouthchamber.org.uk Louise Berkhauer - Executive Oﬃcer execoﬃcer@bournemouthchamber.org.uk

Paul Thompson Chamber Director

TRADE GROUPS

Trade Groups

Specialist Networks Green Knowledge Network Lynda Sparks Lynda.Sparks@saveenergygroup.co.uk

The Bournemouth Chamber of Trade and Commerce encourages and supports local traders across Bournemouth to come together to share knowledge and information to help build a better business community across the town. Our trade group branch details can be found below:

The Charities Forum Louise Berkhauer execoﬃcer@bournemouthchamber.org.uk BCTC Golf Society Bill Perkins golf@bournemouthchamber.org.uk BAHA – Bournemouth Accommodation and Hotel Association Jackie Edwards info@bhhotels.co.uk

Boscombe Business Association

Charminster Traders Association

Kinson Business Forum

Moordown Traders Association

Pokesdown Collective

Southbourne on Sea Westbourne Business Association Traders Association

Winton Traders Association

With a wide variety of local traders, Boscombe has become a vibrant shopping area frequented by local residents and visitors alike. The Boscombe Business Association (BBA) is a trading group focused on keeping its members up to date with current affairs and legislation that may affect their business in Boscombe. The BBA holds regular monthly meetings which enable all businesses to bring their group voice to the attention of the Council to form a better business community.

Charminster Traders Association (CTA) is an enthusiastic group of business owners ranging from independent retailers, service providers, and eating establishments, who are focused on improving the trading environment and raising the business profile of the Charminster area. A variety of issues are discussed which are affecting the local business community alongside plans for marketing and promotional activities that may be of benefit to local traders in the Charminster area.

The Kinson Business Forum is led by Bob Wright, owner of Poppies Florist. The group was established to assist business development and investigate ways to give the local trading area a collective voice to help resolve local issues and develop working relationships with the Council. The Kinson Business Forum is going from strength to strength with new traders bringing their experience to the table year on year to continue to develop Kinson as a successful business community.

The MTA was formed in March 2010. We are an enthusiastic group of business owners from the Moordown Community that have come together to promote local trade and raise the profile of Moordown as a shopping and business destination. One of the aims of the MTA is to ensure our members are kept up to date with local funding and business support available to them to improve their business.

The Pokesdown Collective is a working group of local business people whose aim is to promote Pokesdown as Bournemouth’s Vintage Quarter and continue to develop and build on Pokesdown’s historic business community. With a thriving following of local residents and traders, Pokesdown is a growing business area with a real community feel and focus. Local businesses come together as a group to discuss current affairs and developments that affect the local business community.

SoSBA are a local branch of Bournemouth Chamber of Trade and Commerce, run completely by volunteers working to bring the local business community together for mutual benefit. The traders association is open to anyone who runs a business within the BH6 area irrespective of their business operation, high street or otherwise. Regular meetings are held to discuss current affairs and events which are of benefit to local business owners.

The Westbourne Traders Association has been established for many years and is made up of local traders and business owners in Westbourne. Supported by the Bournemouth Chamber of Trade and Commerce, the group regularly meets to discuss and deal with relevant issues faced by business owners and customers using their services. Each year a map & business directory for the area is produced for residents and tourists visiting the area.

Winton Traders Association is organised by local business people for local traders wishing to develop their own business within the local area and beyond. The association provides traders in the Winton area an opportunity to share knowledge and raise relevant issues so that the appropriate agencies can be contacted to assist in supporting Winton businesses. Proudly supported by the Bournemouth Chamber, the group holds regular meetings to discuss current affairs that matter to the local Winton trading community.

Joining the Forum: All businesses are welcome to join, please contact Rob Logue. sugarandspicebar@outlook.com

Joining the Forum: All businesses are welcome to join, please contact James Constable. info@experiencecharminster.info

Joining the Forum: All businesses are welcome to join, please contact Bob Wright. poppies_florist@hotmail.co.uk

Joining the Forum: All businesses are welcome to join, please contact Roger Ede. roger.eede@ntlworld.com

Joining the Forum: All businesses are welcome to join, please contact Lynne McCarty. pokesdown.cf@gmail.com

Joining the Forum: All businesses are welcome to join, please contact Fiona McArthur. FionaMcArthur@steeleraymond.co.uk

Joining the Forum: All businesses are welcome to join, please contact Steve Taylor. wta@discoverwestbourne.co.uk

Joining the Forum: All businesses are welcome to join, please contact John Slade. john.slade@fjswinton.co.uk

HOW TO JOIN

Save the Dates BCTC Social Events 2015/2016

How to Join The Bournemouth Chamber To become a member you can join and pay online at www.bournemouthchamber.org.uk or complete this form, detach and send with your payment to: Bournemouth Chamber of Trade and Commerce, Argyll House, 158 Richmond Park Road, BH8 8TW. For more details please contact: execoﬃcer@bournemouthchamber.org.uk

Join Now Select Your Membership (Fees are based on the number of your employees)

£75

1-5 Members

£95

6 - 25 Members

£135 26 - 99 Members

£195 100+ Members

Trading name of applicant: Contact name: Description of business: Address:

Telephone: Email: Website: Number of employees:

Signature:

Date:

I / We apply for membership of the Bournemouth Chamber of Trade and Commerce and, if elected, agree to be bound the Rules and Constitution of the Chamber. I/We enclose payment for the total amount of £

made payable to BCTC, for membership of the Bournemouth Chamber. By becoming

a member you agree to share your contact details with other members, only for the purpose of informing you about their business and any offers they might make you. Addresses and contact details are never passed to non-members and never sold.

Thursday 22/10/2015

Thursday 10/12/2015

Presidents Cocktail Club Free Admission Cliﬀ House Hotel, Southbourne 7:00pm Members and their guests are invited to join us for an evening of cocktails and conversation.

BCTC Christmas Masquerade Ball £25/person Marsham Court Hotel 7:00pm – 1:00am Join us for a sparkling evening of great entertainment, great food and great company at the BCTC Masquerade Ball.

Thursday 11/02/2016

Thursday 10/03/2016

Presidents Cocktail Club Free Admission Cliﬀ House Hotel, Southbourne 7:00pm Members and their guests are invited to join us for an evening of cocktails and conversation.

Chamber AGM & 100th Celebration TBC Venue TBC TBC For our 100th celebration we're holding a formal black tie event to include a variety special entertainment, Gala Dinner and more.

Never Turn Away Another Teen or Young Adult with Cancer

Thursday 10 December 2015 7pm-1am

Bournemouth based charity, Youth Cancer Trust, which provides support for teenagers and young adults, aged 14 to 30, with cancer every year, needs help now more than ever.

MARSHAM COURT HOTEL 3 Russell Cotes Road, Bournemouth BH1 3AB

We receive an incredible amount of positive feedback about the peer support holidays we provide for young people living with and beyond cancer. These therapeutic breaks not only improve well-being, but also give youngsters the chance to restore and re-build confidence, try new activities and make new friends.

Masquerade Ball Christmas

Join us for a sparkling evening of great entertainment, great food and great company at the BCTC Christmas Masquerade Ball!

• Welcome drink and canapés on arrival • 5 course dinner including glass of Bucks Fizz, tea and coffee • Charity Raffle-fantastic prizes not to be missed! • Prizes for best mask on the night • Photo booth to mark the memory • Disco dancing until late

Limited ticket numbers-book early via: www.bournemouthchamber.org.uk/events Email:execofficer@bournemouthchamber.org.uk for more details or call 01202 372437

Thanks to our Sponsors

Dress code: Ball or Cocktail dress for ladies, Tuxedo or lounge suit for men – and of course the most important part, your best mask!

25 Ticket pr

ice:

“Many teenagers and young adults need support outside of their treatment and we give them something to look forward to. We receive an incredible amount of positive feedback about the peer support holidays we provide for young people living with and beyond cancer. These therapeutic breaks not only improve well-being, but also give youngsters the chance to restore and re-build confidence, try new activities and make new friends. Siblings or friends who can come as companions also get the chance to share their experience of supporting a loved one with cancer whilst gaining support from others going through a similar experience.” Says Brenda Clark, Founder. The Trust was founded in 1997 and has supported thousands of young cancer patients over the years. It was formed by Brenda Clark, who lost her only daughter, Tracy Ann, to cancer when Tracy was 21. During Tracy’s illness there was nowhere she could go to be with other young people who had cancer. After Tracy passed away, Brenda was determined that no other young person with cancer should feel isolated and thus set up the Youth Cancer Trust.

“We currently have room for 250 young people, along with their siblings, each year but are very oversubscribed, especially during the school holidays. Before the recession we launched an appeal to raise funds to buy a larger property with more in-house amenities, so we never have to turn away a young person due to lack of space. Unfortunately our general donations decreased during the recession, as people had to tighten their purse strings so we have had to focus on our core services over the last few years.”

The Trust is hosting a White Christmas Ball on Saturday 5th December at the Pavilion Ballroom in Bournemouth. Tickets are £50 each or you can purchase a table of 10 for £450. To purchase tickets, visit the events section of the website: youthcancertrust.org or contact: derek@yct.org.uk.

The Trust has recently re-branded to ‘Youth Cancer Trust forward’ to launch them in to a new and exciting phase of their evolution and is re-launching the appeal to buy a new property and asks the local community if it can please help by either donating via their website: youthcancertrust.org or by running their own local fundraising event. “Running an event is not only helpful in raising funds for the Trust but by also raising awareness of adolescent cancer.” Says Brenda.

Youth Cancer Trust facebook.com/YouthCancerTrustYCT admin@yct.org.uk 01202 763 591

TALKING BUSINESS

Talking Business with Coleman Insurance Brokers We've been operating locally for over 100 years since 1903, growing our family from just 6 to 96 members. Proud to continue to call Poole our home, we maintain our reputation for high quality service and specialist knowledge of our individual clients’ needs.

FREE WiFi now available at

Castlepoint Shopping Park

Tom Guilfoyle – Apprentice & Amy Houldsworth ‘Student of the Year’

We believe that the very best service incorporates some fundamental personal traits such as being polite, ethical and, when you say you are going to do something, doing it.

As one of the UK’s longest established independent brokers, what has been your greatest achievement to date? Recently our staff member being selected for the prestigious ‘Student of the Year Award’ by the Insurance Institute of Bournemouth and the success of our apprentice scheme, which has seen some fantastic young staff join the company. We've also had the provision of support and fundraising for the successful ‘Home Safely’ Dementia Bracelet scheme; and have been nominated finalists in the 2015 ‘Best Companies to Work for in Insurance Broking’.

playing to our strengths, but our commitment to client service remains the basis for all that we do. To support this, we have been working on our internal infrastructure, including the implementation of technological improvements to enhance our service proposition.

As a result, we now operate four offices, with our HQ being in Poole and branches at Poole Quayside, Exeter and Southampton.

What makes your business stand out from your competitors? For us, the best way to stand out is to stick to the simple things and do them to the very best of our ability. These often seem to get forgotten, but the simple things that remain important to us are: • The Client always comes first • Taking the time to fully understand our client’s business and their needs • Providing well-informed, considered advice • Safeguarding our client’s best interests when arranging their insurance • Remaining accessible • Service, service and service

How have you seen the company develop in recent years? Continued success relies on adapting to the changing needs of our customers. For us it’s about looking at what we do well and

Each member of our staff forms an integral part of the Coleman team and this inclusive approach allows us to grow both financially and in terms of our foot print. As a result, we now operate four oﬃces, with our HQ being in Poole and branches at Poole Quayside, Exeter and Southampton.

Coleman have been shortlisted as one of the “Best Companies to Work for in Insurance Broking in 2015” – what makes you such a great place to work? The nomination is a result of our fantastic staff, simply the fact that we have a great team. This is very much assisted by the fact that many of our Management Team have been with Coleman for many years, working their way to senior positions. This gives them a deep rooted understanding of what Coleman stands for and how each member of our team should conduct their day to day professional lives.

Photo courtesy of NEXT

Our people are what make Coleman different.

www.castlepointshopping.com Coleman Insurance Brokers thecolemangroup.co.uk @ColemanGroupUK 01202 647 400

if you know what you want, get online facebook.com/CastlepointShoppingPark

twitter.com/Castlepointshop

NEWS

Simone Thomas awarded with Nominations for Two Local Business Awards

Working with: Bournemouth Water

Dorset businesswoman, Simone Thomas, has been recognised for her incredible business achievements by both the Blackmore Vale Business Awards and the Dorset Venus Awards.

At Bournemouth Water we aim to procure all our goods and services in a way that ensures we achieve the best value for money for the benefit of our customers and our shareholder.

We therefore encourage potential suppliers who are interested in working with us to access the Procurement portal and review these pages regularly to see what opportunities may be suitable for them.

Simone Thomas has won a string of awards, not least the national Venus Award for PR and Marketing in 2014.

own traumatic experiences to set up a business helping people suffering from hair loss, was chosen from a record 1301 nominations and 402 applications for the Dorset Venus Awards ‘Mouchel Entrepreneur of the Year Category’.

Simone Thomas, owner of the highly successful Simone Thomas Salon and Crowning Glory in Westbourne, is delighted to have been announced as a finalist for a phenomenal two separate awards - The Blackmore Vale Business Awards in the ‘Business Woman of the Year’ Category and The Dorset Venus Awards in the ‘Mouchel Entrepreneur of the Year Category’.

Dubbed the “working women's Oscars”, the Dorset Venus Awards acknowledge inspirational working women from across the region who excel in the world of business. The Blackmore Vale ‘Business Woman of the Year’ award recognises women who have made a significant personal contribution to the success of their businesses. The award also celebrates the positive impact that the Simone Thomas Salon and Crowning Glory has made on the local community.

The awards both go to highlight Simone Thomas’ achievements and her outstanding entrepreneurial skills. Simone, who drew on her

Simone Thomas has won a string of awards, not least the national Venus Award for PR and Marketing in 2014.

Simone Thomas has said: “I am thrilled to be announced as a finalist for not only the Entrepreneur of the Year category in the Dorset Venus Awards but also the respected Business Woman of the Year category in the Blackmore Vale Business Awards. When I started out my business to help those with hair loss, I wasn't thinking about awards, but to be recognised as an inspirational entrepreneur and business woman in Dorset is a true honour.” The Dorset Venus Awards ceremony will be held at the Lighthouse Poole, on the 18th September, whilst the fourth annual Blackmore Vale Business Awards will be held at the George Albert Hotel, Evershot, on the 17th of September. Both are set to be nights full of glamorous celebration honouring the best businesses in Dorset.

We are a regulated business and, as such, are bound by EU Procurement Legislation. We’ve been improving our procurement processes this past year and we now have a Procurement portal on our website at: www.bournemouthwater.co.uk. The Procurement portal provides information about how we conduct our procurement exercises and the processes businesses can follow to register as potential suppliers. It also provides details of current and upcoming projects for which we will require goods and/or services, along with information and guidance related to our supplier payment process.

For over 150 years and through successive ownership, we have served our community, providing drinking water at a fair price, all day, every day.

As the local water company, we are keen to engage with and work with local businesses. We therefore encourage potential suppliers who are interested in working with us to access the Procurement portal and review these pages regularly to see what opportunities may be suitable for them. The upcoming projects page is generally updated twice a month as we progress through our work plan, so it’s worth keeping an eye on. You can contact us via email at procurement@ bournemouthwater.co.uk if you require further information, or give us a call on 01202 591 111 if you’d prefer to talk to us.

NEWS

Have You Ever Considered Self-Employment?

Inspiring Young Lives

Imagine being your own boss: no-one telling you what to do, choosing your own hours and making your own money. Your success will be down to you. The Prince’s Trust’s Enterprise programme supports young people, aged 18-30, to set up their own business.

The Enterprise programme runs in Bournemouth and Poole and covers everything you need to know about running a business, from marketing and sales, to tax and pricing. Young people also receive support and advice from mentors throughout their journey, and may be eligible to apply for a loan of up to £4,000 to kick start their business.

sporting occasions to corporate days. We are able to edit, display and print on-site. I attended The Prince's Trust for guidance on setting up my business and that's exactly what I got. I turned my idea into a business, and can now provide three young people with part-time jobs and I am always on the look-out for freelance photographers.” Find out more at: www.ansphotography.co.uk or email andrew@ansphotography.co.uk

my business plan. You can now find my cards for sale in and around Bournemouth - including Waterstones in Bournemouth Arcade, and I already have a Christmas range available from www.biglovefrom.co.uk.”

Here’s some examples of talented young people from Dorset, who’ve successfully set up in business, with support from The Prince’s Trust:

JEMMA COOPER Jemma Cooper is an award-winning holistic therapist and long-time advocate of emotional well-being. Jemma started her own business, Hi Therapies Beauty Salon, in October 2011, at the age of 23. Her business won Venus Women of Dorset's New Business of the Year Award and Jemma was crowned National Young Entrepreneur of the Year in 2013 and won The Prince's Trust South West Enterprise Award. Jemma now also offers inspirational talks tailored to your needs. Contact Jemma at info@ hi-therapies.co.uk / www.hi-therapies.co.uk

ANS PHOTOGRAPHY Andrew Sims, 28 from Verwood, launched ANS PHOTOGRAPHY in February 2015. Andrew says: “We offer our services to a range of events from

DOM''s IT Dominic Richards, 25 from Poole, launched his IT company in 2013 and now has a growing list of clients. Dominic says: “We provide personalised computer support and maintenance for home and business users in Bournemouth and Poole. We come out to you at no extra charge with a fixed hourly rate or pre-priced services available to meet your needs". For more information, call 01202 242086 or visit: www.doms-it.co.uk

BIG LOVE FROM BOURNEMOUTH Set up by Adele Cleaver, 28 from Bournemouth, Big Love from Bournemouth grew from a birthday card made by Adele for her mum back in December 2014. Adele says: “I have always made my own greeting cards for my friends and family but never thought I could build a business out of it. I attended a four day Explore Enterprise course in February 2015 and it was packed with useful information. At the end of the course I was raring to go and dived into writing

HERE4YOU Alice Heaton, 21 from Poole, came up with the concept for her business Here4you after fortnightly visits to see her granddad, who lived a few hours away, showed he wasn’t coping as well as her family thought. Here4you provides family style support for seniors, including running errands and organising trips, shopping, home sitting and companionship. Alice says: “We offer a high quality, personalised service to senior independent individuals who would benefit from some friendly help with a day-to-day tasks, whilst also maintaining their independence and giving peace of mind to their loved ones.” To find out more contact: Alice Heaton on 07477 251715, email: aheaton@here4you.care or visit: here4you.care

HOMESTAY ANIMAL CARE Amelia Herbert, 24 from Poole, was in a cycle of jobs she didn’t enjoy. She had always wanted to work with animals and was a regular pet sitter for family and friends. It was at this point Amelia signed up to the Enterprise programme, and her business provides reliable pet and house-sitting

all over Dorset, catering for cats, dogs, small mammals, horses and reptiles. Amelia says: “The Prince's Trust taught me how to run my business, manage the finances and understand scary things like tax! They have supported me all through my first year and I have secured mentor support to see me through the next two years of trading.” Contact Amelia for a free quotation on: 07527270 045 / Homestayanimalcare@ hotmail.com

expressive colours and eye-catching original prints. Jane says: “We aim to embody the freedom and energy of punk and rave, the drama and sophistication of goth and the hard-asnails attitude of metal subculture. With a range spreading across casual street-wear, outlandish outerwear and awesome accessories, it is a dynamic and versatile brand that is sure to get you noticed.” Visit: janenevermore.com

Visit: www.dorsetherbals.co.uk to ﬁnd out more

DORSET HERBALS Have you ever had a Gin-Flavoured Tea? Since starting up in 2014, Dorset Herbals have been producing unique teas and herbal remedies. Started by two old school friends, Ed Snook and Ross Tapley, both 24 from Bournemouth, Dorset Herbals began by creating bespoke teas for Dorset. They have now extended into London and are retailing their own special brands through their website and in cafés, restaurants, businesses, and many local markets. Ed says: “As soon as we knew we had a good product, we needed to learn how to run the business. We now feel comfortable doing something that we love, while building a sustainable business.”

JANE NEVERMORE Jane Sullivan, 24 from Bournemouth, launched her alternative fashion label called Jane Nevermore last year, which specialises in bright,

COSY GUTTERING Jay Spetch, 26 from Bournemouth, set up Cosy Guttering in 2012, a commercial and residential gutter cleaning company based in his hometown. The company uses high-tech equipment that allows gutters to be vacuumed out from the ground level all the way up to five storeys high, with an installed video camera for accurate and swift assessments. Jay says: “After launching, I continued to receive regular and valuable business mentoring for 18 months. My company now employs additional staff and has extended its services further long the south coast.” Visit: www.cosyservices.co.uk

JENNY OAG Jenny Oag, 26 from Ferndown, has always loved singing and had a passion for music. With help from The Prince’s Trust she has turned her dream into a reality, by becoming a full-time performer.

princes-trust.org.uk

Jenny says: “I like to find different versions of songs and make them my own. I’m passionate about music and I want people to enjoy their special event and their favourite songs.” Find out more and make a booking at: jennyoag.co.uk

SHINKU ROSE Emily Braz, 26 from Poole, had always wanted to start her own business and after spending time working as a pattern cutter, she approached The Prince’s Trust with her idea of launching an alternative fashion brand.

"I’ve been on such an enjoyable journey and have loved working with everyone on the programme." Emily says: “I’ve been on such an enjoyable journey and have loved working with everyone on the programme. Being able to do what I love in fashion and being my own boss is amazing.” Emily’s brand, Shinku Rose makes made to measure clothing and specialises in millinery. Shinku Rose is currently offering a work experience opportunity. Contact Emily at: shinkurosedesigns@gmail.com

The Prince's Trust Programmes in Dorset start every 4-6 weeks For more information and how to apply visit: www.princes-trust.org.uk/enterprise Call: 0800-842842 or text ‘call me’ to: 07983 385418

NEWS

Highcliﬀ Marriott Proud Sponsor of the “RED 18” MiG-15UTI Fighter Trainer As the renowned Bournemouth Air Festival returns this month for its 8th year, the Bournemouth Highcliff Marriott Hotel is proud to sponsor the flight of the phenomenal fighter trainer MikoyanGurevich MiG-15UTI.

Reduce Showroom lighting costs by 43% with Led-Zip Lighting and Motabitz Led-Zip Lighting of Northbourne in Dorset has worked with vehicle, cycle and leisure parts supplier Motabitz to save an impressive 43% on their Ferndown showroom lighting costs.

"Bournemouth Air Festival is an outstanding and prestigious event that is eagerly anticipated by the town, our guests and our Associates. Welcoming over 7 million people to Bournemouth since its beginning, the Air Festival is a fantastic event for the town and here at the Bournemouth Highcliff Marriott Hotel we are excited and honoured to be able to support such a world-class event." Painted and marked with “RED 18”, the fighter trainer commemorates Yuri Gagarin, pilot and cosmonaut famous for being the first person to voyage into outer space. Built in 1952 and serving in the Polish Air Force, the “RED 18” MiG15 now takes flight as part of the Norwegian Air Force Historical Squadron and will be flying on the Saturday and Sunday of the Bournemouth Air Festival. With a wing span of 10.08 metres and reaching speeds up to 1075 kilometres per hour, the MiG-15 is one of the fastest planes flying at this year’s event. Taking place between Thursday 20th and Sunday 23rd August, the 2015 Bournemouth Air Festival is flying into town for four days of aviation action. In the skies, on the beaches and out at sea; Bournemouth becomes the stage for some of the world’s leading aerobatic display teams. Already titled the UK’s largest free aviation event, the 2015 festival is set to be bigger and better than ever before.

"The difference in the light quality of just four of the panels immediately blew me away. I was also impressed with the ease we were able to fit them. I was certainly convinced to invest in the rest. did, but again it was hard to know just how much more light these modern LEDs emit and I could have got away with less resulting in an even faster payback.”

A patron and sponsor of the award-winning Bournemouth Air Festival, the 4-star Bournemouth Highcliff Marriott Hotel is proud to have been involved since the Festival’s beginning. As Hugh Hodgins, General Manager of the Bournemouth Highcliff Marriott comments; “Bournemouth Air Festival is an outstanding and prestigious event that is eagerly anticipated by the town, our guests and our Associates. Welcoming over 7 million people to Bournemouth since its beginning, the Air Festival is a fantastic event for the town and here at the Bournemouth Highcliff Marriott Hotel we are excited and honoured to be able to support such a world-class event.” From its prime cliff-top location, the Bournemouth Highcliff Marriott Hotel offers uninterrupted views of Bournemouth Bay and the Air Festival action. Hosting a corporate hospitality day and the everpopular family barbecues in their private garden as well as a non-ticketed barbecue on their front lawn, the Bournemouth Highcliff Marriott is the perfect venue to sit back, relax and keep your eyes on the Bournemouth skies.

For more information on the Bournemouth Highcliff Marriott Hotel and its events throughout the Air Festival, please call 01202 557702 option 4 or visit BournemouthHighcliﬀ Marriott.co.uk. For further details on Bournemouth Air Festival, visit BournemouthAir.co.uk

Owner of Led-Zip Lighting, Nick Bainton, is a customer of the branch and felt he could not only improve the quality of light, and therefore the customer experience in the showroom – but also the cost of running such a large floor space. Leaving his business card and an invitation to visit their showroom, the message reached Managing Director Glenn Mason.

“The difference in the light quality of just four of the panels immediately blew me away,” said Glenn. “I was also impressed with the ease we were able to fit them. I was certainly convinced to invest in the rest, and calculated a payback period of some 22 months, which Nick steered me closer towards 24/25 months. It is clear the company is about facts not frills, and in fact it was suggested I purchase less modules than I

Although Glenn researched online options, in the end he felt that such an insignificant cost differential was far outweighed by the peace of mind of being to see - and talk through what he was buying. “The added benefit is a 50% increase in light levels in the store and therefore more clearly displayed products for the customer,” added Nick of Led-Zip Lighting. “And I understand the showroom team are delighted with the results too. Motabitz will benefit from a five year warranty on these products and at least 50,000 hours of use with no more than 20% degradation over that time-scale.”

The cost of lighting the showroom for year to March 2015 was £4,655.00, a figure any retailer would be pleased to reduce. “Following Led-Zip Lighting’s recommendation to consider LEDs I did some research online, although nothing beat visiting the Led-Zip Lighting showroom, seeing the products themselves and talking to an expert,” said Glenn.

Marriott Bournemouth Highcliﬀ BournemouthHighcliff Marriott.co.uk 01202 557702

The result was a trial of four 600mm x 600mm slim panel lights that slot directly in as a replacement ceiling tile. “Glenn really needed to see the lights in situ to experience the difference, so I suggested he take a box to try, said Nick Bainton of Led-Zip Lighting.”

LED-Zip Lighting www.led-zip.co.uk info@led-zip.co.uk 01202 577400

Motabitz www.a1motabitz.co.uk ferndown@motabitz.com 01202 894888

NEWS

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Local App Company Signs for AFC Bournemouth! It has already been a busy summer for AFC Bournemouth as they prepare for their first ever season in top flight football. The Cherries’ latest signing is a commercial relationship with local app company Tablish.

The company was founded in 2011 by directors Andy Anderson and Matt Satchell to develop apps on mobile devices. Andy was quoted as saying, “On reaching the Premier league demand for tickets is without doubt going to be high so this allows people who can’t get to the game the chance to be part of the match-day experience”. The latest offering from the Media Department at AFC Bournemouth is to give fans the world over, a chance to be part of the match-day experience by offering their home game programmes to download and read on smart-phones & tablets. Tablish develop bespoke apps for business and entrepreneurial individuals, as well as providing their digital publishing services for magazines, sports events and corporations. The company serves a wide range of clients in different sectors, including England Rugby Football Union, Odeon Entertainment and The Church of England. The company was founded in 2011 by directors Andy Anderson and Matt Satchell to develop apps on mobile devices. Andy was quoted as saying, “On reaching the Premier league demand for tickets is without doubt going to be high so this allows people who can’t get to the game the chance to be part of the match-day experience”. The AFC Bournemouth programmes with be available on iPhone, iPad and Android for every home game from Saturday 8th August. Fans will be able to download from the App Store or from Google Play.

Are proud to be an independent family run Funeral Directors Your personal wishes will be carried out with care, compassion and sympathetic consideration... Day or night from Trevor, Roger and Michael Smith we’re always here to help and advise on procedures and costs. • • • •

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Business waste to manage? We can help you cut costs.

Busking Brothers Win Westbourne Prize! A busking bonanza competition took place in Westbourne as part of its Summer Festival. There was a real musical vibe as 9 different buskers took turns to play in different ‘Busking Stops’ around the thriving urban village.

"It’s been a busy week in Westbourne with so many events going on as part of the Summer Festival. We’ve had lots of people visiting Westbourne for the first time and many locals enjoying the packed programme too. It’s been great to get the Westbourne name out there and remind everyone what a great place it is to come and visit and relax with friends or shop."

Three different ‘Busking Stops’ were set up and buskers delighted shoppers with their singing and music as they performed a 20 minute set at each point. Ukeleles, double bases, guitars and some talented voices ensured that Westbourne shoppers were tapping their feet and enjoying the music in the sunshine.

Bournemouth Borough Council’s commercial waste services are tailor-made to meet the needs of your business, specifically designed to cut waste going to landfill and will cut your costs from the very first collection. General rubbish, recycling or food - we can manage your business waste cost-effectively and sustainably. No VAT or hidden charges - the price per collection is all you pay General waste and mixed recycling bins available without hire charge in various sizes Dedicated team Established and trusted operator with 30 years experience Collections 6 days a week, 52 weeks of the year

A range of judges were recruited including; local musician and music event organiser, Rich Baxter, Rosalind Fountain, a renowned judge for national competitions such as Open Mic UK and Theme Star as well as staff from local businesses Camden Bar, Mays Estate Agents and Fred Olsen Travel who assisted with the scoring.

Call us today to find out how we can help you cut costs.

The judge’s decision was announced in a reception at Camden Bar on Seamoor Road with a packed room of musicians and supporters.

t: 01202 451615 e: adminsr@bournemouth.gov.uk bournemouth.gov.uk/commercialwaste

Rich and Rosalind enthused, “It has been so much fun today. It was a diﬃcult decision to split

" It was a difficult decision to split the talent. The decision on the winning band was unanimous, however, with brother’s duo, ‘Choppers Children’ winning the competition and being awarded with a £100 gig at Camden Bar in Westbourne" the talent. The decision on the winning band was unanimous, however, with brother’s duo, ‘Choppers Children’ winning the competition and being awarded with a £100 gig at Camden Bar in Westbourne. Michael and Ben Poczapsky really impressed us with their originality and musical flair. They are deserving winners.”

In second place was 14 year old Calvin Glen who received some Monster Turbine Pro Gold ear phones. Joint third place was awarded to a four piece folk group called The Darwins and soloist E.J Evans who shared a £50 cash prize. The Westbourne Summer Festival has been funded by the Westbourne Coastal Business Improvement District (BID) Businesses. Westbourne Business Association Chairman, Steve Taylor concluded, “It’s been a busy week in Westbourne with so many events going on as part of the Summer Festival. We’ve had lots of people visiting Westbourne for the first time and many locals enjoying the packed programme too. It’s been great to get the Westbourne name out there and remind everyone what a great place it is to come and visit and relax with friends or shop.”

NEWS

Saﬀery Champness host Summer Budget Breakfast Seminar

Pest control for businesses? We can help you cut costs.

Saffery Champness Chartered Accountants hosted their annual post budget breakfast seminar and were delighted to welcome over 100 guests representing businesses and the professional communities of Bournemouth and Poole.

Jan Weekes Managing Director of Marley House Nursing Home added, “It has been good to clarify key budget facts and how they will affect our business. The minimum wage increase will impact hugely in the care sector which is slightly worrying for us.”

Saffery Partner Nick Fernyhough opened the event and confirmed that this had been the first Conservative Budget for 19 years. He gave an informative talk and described the Budget as having content that encompassed ideas from across the political spectrum.

Nick advised, “There are few clear winners in this Budget but increases in the minimum wage will please many. However, the inflationary impact of these changes will represent a major concern for businesses in sectors where pay is traditionally low.

“The economy will generally welcome the lighter touch on spending cuts but business owners will be concerned about the increases in tax on dividends.”

Roger Parsons, a retired investor added, “It’s been a complicated budget but today’s event has been excellent and very explicit.”

We offer tailored packages specifically for businesses to help you plan your costs and keep on top of any previous problems with preventative action and a friendly, proactive approach.

Following on from Nick, Partner Alex Simmons and Director David Chismon gave detailed insight in to the impact of changes to the personal tax allowances, dividend tax allowances, business taxation, inheritance tax, pensions and nondomiciled individuals’ taxation. Questions from the floor followed. Peter Moody, Director of Coleman Insurance Brokers attended the seminar and commented, “Saffery Champness are really on the ball, analysing and presenting the facts so succinctly.”

Bournemouth Borough Council Pest Controllers are an affordable and reliable way to help with pest control for your business. If you think you have a problem with pests like rats, cockroaches or bed bugs in your commercial premises, speak to us for professional advice. All of our technicians are experienced and have qualifications from the Royal Society of Health.

Fast response times We deal with rodents, cockroaches, squirrels, wasps, bed bugs, ants, fleas and more Dedicated, experienced technicians Discreet service for your business Saﬀery Champness: Chartered Accountants www.saffery.com 020 7841 4000 twitter.com/safferys

Call us today to find out how we can help you cut costs. t: 01202 451199 e: adminsr@bournemouth.gov.uk bournemouth.gov.uk/pestcontrol

COVER STORY

Five Minutes with... George Clarke We caught up with architect turned TV presenter George Clarke for a whistle stop chat about inspiration, TV work, and ideal home shows.

What inspired you to become an architect? I used to love drawing, my dad used to sketch and draw an awful lot. He wasn't trained, but he enjoyed it. My granddad was a builder and when I was 9, 10, 11 years old, I would spend a lot of my school holidays on building sites when he was there. I love the building game, I love seeing things being constructed and standing there for many years.

"She called me up a few days later and asked me if I'd be interested in telly. It took her a couple of days to persuade me. Even after I got offered the job, I didn't know if I wanted to do it. But I took the plunge and the rest is history really." How did the TV work come about? I had no ambition to be on TV at all. I was lecturing at the time at a number of universities, I had my practice and I was asked to write a book on architecture so I got a literary agent. She called me up a few days later and asked me if I'd be interested in telly. It took her a couple of days to persuade me. Even after I got offered the job, I didn't know if I wanted to do it. But I took the plunge and the rest is history really. You must have met some amazing people and been involved with some incredible projects because of it For me, architecture and building isn't a job, it's like a hobby, a genuine, real passion. You just have to look at people like Jamie Oliver, he's a brilliant TV presenter, but first and foremost he just loves being a chef. If his media empire ended tomorrow, he would still just love his job being a chef, and I'm the same really. To be able to travel all over the country - in fact all over the world with Amazing Spaces, I've been to Texas, Italy and we're just about to go to Germany this

year - and travel and see buildings and talk about them and be paid for it is just ridiculous really. I love it.

"For me, architecture and building isn't a job, it's like a hobby, a genuine, real passion. You just have to look at people like Jamie Oliver, he's a brilliant TV presenter, but first and foremost he just loves being a chef. If his media empire ended tomorrow, he would still just love his job being a chef, and I'm the same really." You were at Olympia for the Ideal Home Show - it's the ďŹ rst time it's been there for a while, isn't it? It's a nice coming home story. Personally, I felt quite proud of being part of Ideal Home Show at Earl's Court. It's been so inextricably linked to Earl's Court for the past 50 or 60 years, so for me to have been ambassador there for the past four or five years was fantastic. But Olympia is a great building.

"Make sure you've got lots of big, strong muscles in your arms because you will walk out with lots of bags! I'm not even joking, you will get gift bags, goodie bags, things you've bought... I shouldn't say it's a tiring day, but it's an exciting day."

What do you get up to? I think it's a case of what did I not get up to, to be honest! The main things of course are obviously the home village, which is a massive, massive part of the show. And I also did my seminar programme, doing lots of talks. And we had a Q&A when I'm on stage as well, which was really good. And just generally being an ambassador for the whole event. What tips do you have for ďŹ rst-time visitors? Make sure you've got lots of big, strong muscles in your arms because you will walk out with lots of bags! I'm not even joking, you will get gift bags, goodie bags, things you've bought... I shouldn't say it's a tiring day, but it's an exciting day. If you come first thing in the morning, you won't leave until 5pm, and you'll feel as if you've been on a good, exciting assault course by the end of it.

" When I was 17 or 18, my uncle worked for a garage door company, and I went down with him in his car to help set their stall up, but never in my wildest dreams did I think that I would be in the position I am today." Is being involved in something like this a dream come true for you? I would say it is a dream come true, yes. It's interesting that you said that because my connection with the Ideal Home Show actually goes back quite a long way. When I was 17 or 18, my uncle worked for a garage door company, and I went down with him in his car to help set their stall up, but never in my wildest dreams did I think that I would be in the position I am today. What else have you got coming up? I'm making series six and seven of Restoration Man; series six will be out later this year. Amazing

" Shed Of The Year was a national competition, that's coming back. It was an incredible success last year. We did that as a bit of fun, just three one-hour programmes, and it went mad. I'm also making another series with a working title of Ugly House To Lovely House, and the idea is that I take quite ugly post-war houses and make them look lovely again." Spaces series five this year, which will be out maybe in September. Shed Of The Year was a national competition, that's coming back. It was an incredible success last year. We did that as a bit of fun, just three one-hour programmes, and it went mad. I'm also making another series with a working title of Ugly House To Lovely House, and the idea is that I take quite ugly post-war houses and make them look lovely again. We do have some beautiful houses in Britain, but we do have some pretty ugly ones as well, and I always think that every house has the potential to be amazing. So I'm very busy. If your job is your hobby though, being busy isn't a problem Absolutely â&#x20AC;&#x201C; I'd be bored senseless otherwise! I'm happy to keep making lots of programmes as long as people keep watching them.

TALKING BUSINESS

Talking business with Mark Liddle Mark Liddle Partnership

Food Review: Jalarra Cafe, Bar & Life Music There’s no two ways about it; there is a new place in town that on a Sunday is a wind down, stress free environment – with a laid back jazz vibe.

[...] the one reason why a business makes money is the same reason why a business looses money - focus. What has been your greatest achievement within your career to date? My greatest achievement was back in the early 90’s when I was instructed to do a buy out from a major PLC where my client was prepared to buy the company for £2 million and the PLC wanted £4 million for it. I managed to buy the company for 300k!

How did your business begin? I’ve been sorting out problems in companies for over 35 years. I set this company up in 2010 when I took on board two senior managers who between them have over 30 years experience in working in the insolvency world. Why did you choose to set up a company to help other businesses? As mentioned earlier, I’ve over 35 years experience in the corporate world. I wanted to help businesses with the experiences I’ve seen and help them survive and make money. Have you always been involved in this line of work? Yes, I’ve always been involved in sorting our corporate problems. How have you seen the company develop since ﬁrst beginning? The company has developed considerably as more and more people understand the totally unique service we offer to companies who are struggling financially. Our job is to help directors/ business owners and show them how to make money. Simple as that!

Are their any particular changes in the economy that have aﬀected your business? No, there are no changes in the economy apart from an increase in work. Why do you believe you are the person to approach if your business is on the brink of failure? Because of our considerable experience in helping companies survive and helping to change the thinking of directors to ensure they realise the prime reason for being in business is to make money. The buzz we get is helping companies survive, not just to close them down.

What one piece of advice would you give to those with businesses that are potentially on the brink? The one piece of advice I give to businesses struggling is: the one reason why a business makes money is the same reason why a business looses money - focus. Go into business and focus on your skill only, you’ll never make money, it’s never happened in the history of mankind. Go into business and focus on making profit and you’re skill is secondary, you’ll make money. That is the simple truth.

Where do you hope to take the company in the future? Just want to grow the practice as we all love the work we do. Want to help more and more companies grow and make money. Do you have any speciﬁc goals you wish to achieve? I want to help companies make money and I want to get the most powerful, most amazing lesson I’ve ever learnt and ever will learn out into the business world: “If you think you can or you think you can’t, you’re right”.

For more information contact: www.markliddle.com oﬃce@markliddle.com 01202 551193

"We were invited to try the ‘Tansy Brunch: The Black & Blue One’ – this is a menu specifically for Sunday lunch and is accompanied by a live low key, laid back jazz vibe. Music was provided by the very talented Harry Skinner and David Marchant, amongst a setting of eye-catching industrial décor."

Jalarra is a relatively new Café Bar and Live Music Venue located in Poole Hill opposite Koh Thai restaurant. Having only opened in April it’s already seeing a steady increase in popularity especially on Live Music Nights. Food and an extensive drinks selection is offered all day.

We were invited to try the ‘Tansy Brunch: The Black & Blue One’ – this is a menu specifically for Sunday lunch and is accompanied by a live low key, laid back jazz vibe. Music was provided by the very talented Harry Skinner and David Marchant, amongst a setting of eye-catching industrial décor. The menu offered on a Sunday is mainly vegetarian, but the all-important bacon for meat lovers can be added should you so wish! My companion chose Hueveros Rancheros – which is a crisp corn tortilla topped with black beans, poached eggs, salsa and melted cheese – served with fresh fruit salsa and avocado. I opted for the Green Eggs and Jam – which is a generous slice of sourdough toast topped with poached eggs, mushrooms (probably the best mushrooms I’ve ever tasted!), vine tomatoes, halloumi and served with a side of chilli jam. Both dishes were of a very generous portion and looked great on the plate – certainly enough for those with a healthy appetite. However, we were also tempted into ordering a side dish of Brioche with chips, Marmite and slaw – which

was gorgeous! A lovely combination and perfect as a side or as a quick snack. I personally absolutely loved my dish, it was very well presented with a great array of colours, tastes and a generous portion. My companion enjoyed her meal and vowed to return the following Sunday to try something different. Given it was a Sunday morning we also felt excused to have a “pick-me-up” Bloody Mary Cocktail - if you like it spicy, then you’ll love this. It’s certainly got a kick to get you going on a Sunday morning! If you’re looking for something a bit different and away from the Sunday Roast then you have to try Jalarra – it’s a million miles away from the traditional meat and two veg, and that’s why everyone should try it. You won’t regret it. Jalarra Cafe and Bar 45 Poole Hill,, The Triangle Bournemouth, BH2 5PW 01202 556113

Penthouse View

NEWS

Phenomenal success for Bournemouth based Platinum Skies

To Serve and Protect Blueﬁn Support Local Business

A Dorset based organisation is making a significant mark in the luxury retirement sector, outselling some of its main competitors. Platinum Skies, headquartered in Bournemouth, has experienced unprecedented demand for its age exclusive houses and apartments in the first six months of this year.

As one of the UK’s leading insurance brokers, Bluefin know a successful business is the result of hard work, personal sacrifice and commitment.

Unforeseeable risk events, manmade or natural can have a crippling affect on a business. Having appropriate business interruption insurance and a business continuity plan can help fund the recovery of your business.

"Our buyers all have one thing in common – they simply won’t compromise on the high standard of property and lifestyle that they have achieved..."

2 and 3 bed homes like this – but ones that come with adaptable, practical and stylish features, too. There are simply not enough properties of this size or calibre being built in the area”. Dorset is a prime location for the over 55s, with the lion’s share of specialist property developers like Churchill, Renaissance and McCarthy & Stone already established. This makes the Platinum Skies success in such a short time even more remarkable”.

HOMEFIELD PARK Properties at its Homefield Park development, set within the grounds of a former Georgian country residence, and latterly a private school, have almost sold out. Today, just 4 of the 28 brand new homes remain for sale; two thirds of which were snapped up between March and May, when the final phase was launched.

Mark Dunne, Head of Marketing at Platinum Skies said, “Our buyers all have one thing in common – they simply won’t compromise on the high standard of property and lifestyle that they have achieved, or become accustomed to. Most have outgrown their homes, and want something more suitable for their future needs."

Gregory Bryant, Head of New Homes at Countrywide plc/Andy Dennison said, “It’s no wonder that these homes were snapped up. Demand is extremely high for downsizers seeking large, luxury houses in Christchurch. Homefield Park is unique in that it offers beautiful

“We’ve had some amazing feedback. Purchasers tell us that we’ve got it right – in terms of luxury, spaciousness and future proofing. Our homes are designed for low maintenance and low costs – with a range of well thought out features - such as compact gardens, underfloor heating,

downstairs cloakrooms, larger than average rooms and plenty of storage space. Visitors immediately comment on the amount of natural light and space. And each home is discreetly adaptable, too.” Platinum Skies already has waiting lists for people who are interested in its forthcoming age exclusive homes in nearby Poole and Christchurch. For more information on Homefield Park, visit homeﬁeld-park.co.uk. Tel 01202 471461.

Part of our ethos is to ensure local businesses thrive and survive. Here we highlight the common risks faced by both small and large businesses and how we can help manage these risks, helping to protect you, your hard work and your company.

major assets so you need to make sure you are properly protected and the sum insured for your content is adequate. And don’t forget, if your business has expanded in the period since you last renewed your insurance then an independent review is a wise idea.

Keeping to the law If you have employees, even volunteers, part time or on a short term contract, you’re required to have employer’s liability insurance to protect you should an employee become ill or injured because of a negligent act during the course of their work. It is also advisable organisations should look to see if it could afford to defend itself against accusations of wrongful employment practices. If not there is an insurance solution called employment practices liability – it will protect your company against wrongful termination, discrimination (age, sex, race, disability etc.) or sexual harassment legal actions.

Business as usual. Unforeseeable risk events, manmade or natural can have a crippling affect on a business. Having appropriate business interruption insurance and a business continuity plan can help fund the recovery of your business.

What is it all worth? No matter the size of your organisation, your building and its contents (right down to the boring stuff like the bins) are one you’re your

Security Security Security. It’s not all about locking the windows and doors these days. Keeping your client, financial and company data secure is vital. It is vital to have policies and procedures in place to protect yourself, including training your employees to protect information. With an estimated liability of more than £100 per compromised record, the cost of a single data breach incident can be expensive for any business. Cyber liability insurance can help protect your business against damage from cyber attacks, data breaches and other internet-based exposures.

Your advice, your fault. Until recently professional advice was limited to services such as architects, accountants, surveyors, solicitors and engineers. Modern reliance for outside consultants has increased the scope of this term and a professional is now often regarded as any person who offers specialist advice or services. If part of your service is to provide professional advice, you are responsible for the outcome of this advice. Professional Indemnity insurance helps protect your business should a mistake happen. If you offer advice, design or consultancy, speak to your insurance advisor to ensure you have the right level of cover.

Blueﬁn www.bluefingroup.co.uk Bournemouth@bluefingroup.co.uk 01202 290 686

NEWS

Start Up Britain On Tour Inspire Local Entrepreneurs

Talking Business with Real Recruitment Solutions

BCTC were proud to support Start Up Britain as they visited Bournemouth on the 21st of July 2015 as part of their UK tour.

notoriously diﬃcult areas with widely reported talent and skills shortages. For Jacqueline this adds to the enjoyment and excitement of working in recruitment, “Businesses work with us because they know it makes sense. Trying to get the right people in place on your own can be costly, both in terms of time and money. When you are resourcing from a limited pool of candidates, you need professional expertise to help you land the right calibre of applicant.” Well-known faces on the Dorset and Hampshire networking circuit, Jacqueline and her team are confident that getting to know people is of paramount importance, and really impacts on their continued business growth and success.

Peter Matthews – BCTC-President, Mark Gracey & Sam Everard – BCTC-Executives, Matt-Smith-Start Up Britain Director, Chris Kelu – Bournemouth Council

Together with Start Up Britain, Bournemouth Chamber of Trade and Commerce provided support and inspiration to aspiring and early stage entrepreneurs all from the back of the “Start Up Britain On Tour” bus. As part of their work supporting local businesses and inspiring entrepreneurs in Bournemouth, BCTC constantly look for ways to help boost the number of start-ups in the area. Start Up Britain similarly aim to harness the expertise and passion of Britain's leading business people to celebrate, inspire and accelerate enterprise in the UK. Throughout the day, Bournemouth entrepreneurs were provided with a wealth of information and helpful guidance on starting and running a business. Experts provided advice on finance, accounting as well as general business tips. Give-aways, start-up packs and goodie bags were all available to those that attended. The experts also held 15 minute workshops for small

groups of 15; providing personalised advice on marketing and PR, developing business ideas and accessing finance.

President of Bournemouth Chamber of Trade and Commerce, Peter Matthews, who along with his colleagues took part in the day, has commented:

Representatives from the sponsor companies of Start Up Britain On Tour were also on hand during the day to impart their knowledge and advise entrepreneurs. Sponsors included Sage, Natwest as well as Start Up Loans and Upwork. Start Up Loans is a government-backed project that makes available loans of up to £2500 to any young person wanting to start a business.

“We were thrilled to see such a brilliant turn out for the Start Up Britain on Tour visit to Bournemouth. Bournemouth is full of businessminded people and we are fortunate at BCTC to be able to get involved and help them develop. We are always excited at BCTC to be involved in supporting fledgling businesses and look forward to seeing Bournemouth entrepreneurs flourish off the back of this event.”

Start Up Britain was founded in 2011 by eight entrepreneurs, with support from the Prime minister, Chancellor and HM Government, to celebrate, inspire and accelerate enterprise in the UK. Funded by private sector sponsors such as BT Business, Dell, Intel, Intuit, Iris and Paypal, Start Up Britain also work to help communicate better policies for entrepreneurs into Government.

Start Up Britain on Tour continues its journey visiting the majority of the UK with upcoming stops in Reading, Sheﬃeld, Carlisle and Edinburgh.

“These are exciting times” – the opening words from our interview with Jacqueline Entwistle, MD of the newly re-branded Real Recruitment Solutions. The company may have changed name – from the former Quantum Recruitment, but there is no change in the energy, drive and commitment to providing something very special and different to their clients and candidates.

"[...] but more than that – it’s our commitment to forging and maintaining professional relationships with all of our clients."

The re-brand has come about following Jacqueline’s buyout of her former silent business partner, leaving her solely at the helm. Established in 2010, initially to service the staﬃng requirements for the Quantum Group, the business soon expanded to become a specialist consultancy in the construction, commercial, hospitality and healthcare sectors looking after clients right across the UK.

It has to be said there is no shortage of recruitment agencies on the south coast, but with Real Recruitment Solutions there is a genuine desire to build relationships and really get to know exactly what employers are looking for, and truly understand which roles are best suited for job seekers.

Now, five years on and the company is thriving, working with some key businesses on a local and national level. Speaking of her optimism for the future, Jacqueline commented, “I am passionate about enhancing the already high standards of service we offer and I am really looking forward to seeing Real Recruitment Solutions grow.”

“People are our business. That is our company strap-line – but more than that – it’s our commitment to forging and maintaining professional relationships with all of our clients.” Much of the company’s success comes down to being selective and specialising in some key sectors. However, there are some notable challenges in most of their divisions, with construction, hospitality and healthcare being

“Recruitment is a highly competitive field, but as far as Real Recruitment Solutions goes, it’s not about recruiting for today and forgetting about tomorrow, for us it’s the long term business and building relationships and a reputation that means people recommend you and come back to you time and time again.” Good luck to the Real Recruitment Solutions team on the next part of their journey. We have a feeling we’ll be hearing more about them in the future!

Real Recruitment Solutions www.realrecruitmentsolutions.co.uk 01202 530770 enquiries@realrecruitmentsolutions.co.uk

NEWS

The Staying Power of Contactless Payment

Just Shutters Expanding An Exciting New Chapter

Contactless cards are increasingly becoming part of our daily spending routine, whether we're popping down to the shops for a few essentials, or jumping onto public transport.

Just Shutters has enjoyed great success since the company was founded in 2006. From the roots of a Southbourne home-oﬃce, this specialist shutter company has gone from strength to strength.

specialist knowledge and impeccable service. These ‘local’ business ethics have remained at its core as the company expanded into different territories across the South; taking franchisees that held true to the brand and very soon Just Shutters could be found in every county across the south.

of industries has taken him across the world, experience that stands him in great stead for this challenging role. He says, "I take great pride in assisting Companies achieve their strategic goals and meeting head on the challenges they face, I enjoy nothing better than being an integral part of a thriving, happy team."

2015 has heralded new bolder ambitions! The company is making the biggest leap yet, as the founders Chris and Helen Rocker have taken on business manager Simon Osterloh (pictured above) to oversee the day to day running of company operations. Simon’s business management background across a number

New franchisee Richard Hopper, pictured with his wife, is now proud owner of the Just Shutters Manchester and Cheshire franchise, expanding the company North – a push, which the company is keen to continue with the launch of new franchise website www.shutter-franchise.co.uk.

So how likely is it that someone will copy your details? Someone would have to be standing very close to copy your details without you knowing, and the card would probably have to be touched against a mobile card reading device too. The UK Cards Association says instances of fraud on contactless cards are "extremely rare", with losses of less than a penny for every £100 spent.

And if your card is used fraudulently, The UK Cards Association says consumers are fully protected against any fraud losses and will not be left out of pocket. Card providers should reimburse victims of contactless fraud, as long as they have taken reasonable steps to keep their card safe. And, if you're looking for another possible way to foil the fraudsters, the solution could be in your kitchen.

There are currently 58 million contactless cards in circulation, and they're fast becoming a handy alternative, when making a low-value payment, to trying to tease out that loose bit of change wedged in the bottom of your wallet. According to trade body, The UK Cards Association, more contactless transactions took place during the first nine months of 2014 than the previous six years combined: a record £2.32 billion. But there have been concerns about the security of contactless cards. Consumer group Which? acquired card reading technology to test how easy it is to remotely "steal" details from contactless cards, and managed to order a £3,000 television... The limit for a single contactless transaction will increase from £20 to £30 in September, despite one in eight Which? members saying they had had a problem paying with their contactless card in the past year, or had made an accidental payment.

Opening the doors to its flagship showroom in 2008, Just Shutters soon dominated the Dorset area, boasting the finest range of interior shutters on the market and coupling this with

GET THE PARTY STARTED THIS CHRISTMAS AT THE BOURNEMOUTH HIGHCLIFF MARRIOTT. Celebrate the festive season in style at the Bournemouth Highcliff Marriott Hotel with a dazzling variety of food and a sparkling mix of entertainment.

Christmas Joiner Party Nights - 11th, 12th, 18th & 19th December

So how can you protect your card? Well, if you have a few contactless cards, it's a good idea generally to take the one you want to pay with out of your wallet to pay, rather than just swiping the wallet on the reader. Just swiping the wallet could mean the reader takes the payment from a card you didn't intend to pay with.

The perfect event for smaller groups to join to make a grand festive celebration! From only £35.00 per person, enjoy an apéritif on arrival, three course festive dinner with tea or coffee and a disco.

A Night With The Rat Pack - Wednesday 16th December

Wrapping a card in tin foil can prevent it from being read - so while it's by no means essential, lining your purse with foil could protect your card details.

Disco Diva Night - Thursday 10th December Dig out those dancing shoes and get ready to dance the night away to those classic disco tunes. Only £35.00 per person for an apéritif on arrival, three course festive dinner with tea or coffee and a complimentary photo booth!

Celebrate with an evening of glitz and glamour whilst listening to the smooth sounds of the nine piece live Rat Pack band. Only £48.00 per person, for a glass of fizz and canapés on arrival and three course festive dinner. To book or for more information, please call 01202 200813 or visit BournemouthHighcliffMarriott.co.uk/Christmas

BOURNEMOUTH HIGHCLIFF MARRIOTT HOTEL St. Michael’s Road, Bournemouth, BH2 5DU T. 01202 557702 | W. BournemouthHighcliffMarriott.co.uk Bournemouth Highcliff Marriott Hotel | @BmouthMarriott ©Marriott International 2015. Booking is essential and is subject to availability. DrinkAware.co.uk

Building brands that build businesses since 2003. We help clients communicate with a strategic thoughtful approach to branding, print and digital design.

Faces in Places Barons of Beef â&#x20AC;&#x201C; June

01. 02. 03.

madebyparent.com

The BCTC Group Shot The Brons of Beef Theo Iakimov, Jon Cullum, Margaret & Ian Burch, Brian Chapman

04. 05. 06.

Julia-Anne Houldey, Dep Mayor Cllr Chris Mayne, June Matthew Mike Vincent BCTC Hon Life Member, Roy Fraser, Silvia Atkinson, Doreen Fraser Christine & Perry Jeandreu

FACES IN PLACES

Faces in Places BCTC Golf Day – June

Faces in Places Cocktail Club – July

01. 02.

The Whitehall Hotel Team lead by owners Bernard & Sara Uzzell Bill Riddle, Sean Page

03. 04. 05.

Peter Mathews, BCTC President Castlepoint team; Gareth Dix, Peter Matthews, Sean Page, Bill Riddle Nigel Williams, Peter Matthews, Bill Perkins and Pierre Van Wyk from Real Recruitment Solutions

01. 02.

David Bailey Miramar Hotel, Lynn Coleman DAL Strategies, Andrew Gosling Cliff House Hotel Chris Renaut, Deb Smith Southbourne Cards, Jenifer Tingay Southbourne Ales, Diane Avery Forever Living Products

03. 04. 05.

Cllr Emma Williams, Karl Fuller Basepoint Manager, Michelle Jennings Attain Chris Howard, Lisa Weston & Shaun White Amica, Mandy Payne BCTC Past President Spotcheckers Ann Evans Ann Evans Recruitment, Sue Franklin Poole Together

FACES IN PLACES

Faces in Places BH Banter – July

Faces in Places Beales Breakfast – July

01. 02. 03.

Bill Riddle BCTC Executive, Mandy Payne BCTC Past President Efe Ohwafasa BCTC Executive, Cat Swatridge Hypnotherapy, Simon Tucker Profitable Conversation Harry Gadsby Full Turn Pictures, Gary Buglass BIPCOM. Peter Lunn

04. 05.

Lorna Trent Parrot, Katie Headley FJB Hotels, Jane Swift Ross McKenzie Codestone, Laurence Maisey Creativs

01. 02.

Danny Jones Barclays Corporate, Harry Fynn Plato Video Rob Sowden GCTC, Paul Dyer Lorica Insurance, Simon Tucker Profitable Conversation

03. 04.

Tracey Parsons Coles Miller Solicitors, Dorothy Brown BCTC Executive Kevin Sheldrake Boardroom Peer Board Mentoring, Emma Martineau Phones 4 Business

NEW MEMBERS

New Members See Who is Part of the Chamber June

July

Sheena Dayman YMCA Bournemouth 07824 333505 sheena.dayman@ bournemouthymca.org.uk www.bournemouthymca.org.uk

Wendy Staples Home Start SE Dorset 01202 574877 office@ homestartsoutheastdorset.org.uk homestartsoutheastdorset.org.uk

Garry Junkuhn Brightenearly Ltd 03331 234404 garry@brightenearly.com www.brightenearly.com

Astrid Saunders Forward Finishing 01202 251947 astrid@forwardfinishing.com www.forwardfinishing.com

Gerry Duggan Bournemouth Natural Science Society 01202 55 35 25 contact@bnss.org.uk www.bnss.org.uk

Judith Ward Worldwide Waste Wise Ltd 01202 848099 judithward@wastewise.expert www.worldwidewaste.org.uk

Simon Tucker Profitable Conversation 07790 484477 simon@profitableconversation.com simonjctucker.wordpress.com

Paul Dyer Lorica Insurance 0333 400 9903 pdyer@loricainsurance.com www.loricainsurance.com

Lia Martin A-One Insurance Group 0844 880 7778 lia.martin@aoig.co.uk www.aoig.co.uk

Simon Ward Mr Green Estate Agents 01202 387718 simon@mrgreenhomes.co.uk www.mrgreenhomes.co.uk

Chamber Patrons

Davi Curtis Cameo & Myu Bar 07725 146787 davic@davicmusic.co.uk www.davicmusic.co.uk

Samuel Adams Rubix Digital Limited 01202 618182 samuel@rubixdigital.com www.rubixdigital.com

Thomas Keeping The Trusted Word 01202 979080 talk@thinkingcubed.com www.thinkingcubed.com

Mitchell Stuart Inferno Media 07909 555888 Mitchell@Inferno.Media www.Inferno.Media

Julie Berti Hope Housing 01202 312231 julie@hopehts.com www.hopehts.com

Aaron Whiffen Webbed Feet UK Ltd 01202 237214 aaron@webbedfeet.uk www.webbedfeet.uk

Andrew Keen City IR aiminvestor@yahoo.co.uk www.cityir.com

Caroline Homer Cazcan cazcan121@gmail.com

Margaret, 75, living with cancer

Clare Chapmanlaw Table Top Treasure 01202 576613 info@tabletoptreasure.co.uk www.tabletoptreasure.co.uk

My day didn’t start too well. Everything had got on top of me and I felt really low. When I called the Macmillan Support Line, I didn’t know where to start. But somehow they helped me find the words. Just talking honestly about how I felt was such a relief. Now I don't have to cope with the bad days on my own.

Join Now

£75

1 - 5 Members

£95

6 - 25 Members

£135

26 - 99 Members

£195

100+ Members

To become a member you can join and pay online at www.bournemouthchamber.org.uk or complete the form, on page 8, detach and send with your payment to: Bournemouth Chamber of Trade and Commerce, Argyll House, 158 Richmond Park Road, BH8 8TW.

For cancer support at home, over the phone, call the Macmillan Support Line free

0808 808 00 00 (Monday to Friday, 9am–8pm)

macmillan.org.uk Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604).

WHAT'S ON

What’s On Make a Date in Your Business Diary

Bmth Airshow Festival Window Display

Karl & Jacey Butler, David & Lynn Coleman

September Monday 7th September BH Banter Join the Bournemouth Chamber members for cocktails, chuckles and chatty networking. Hotel Miramar 6:00pm Thursday 10th September Bank of England Update Off the Record Seminar - Bank of England Deputy Agent – Inflation Report Briefings Farnham Maltings, GU9 7QR 7:30pm Thursday 17th September Beales Breakfast Work the room with your business cards as much or as little as you like. You'll be surprised what contacts you can make. Beales department store 7:30pm – 9:00pm Free

October Friday 18th September Wessex Cancer Trust Golf Day With some great prizes and a two course dinner, you can be assured of a great day supporting the Wessex Cancer Trust. Dudsbury Golf Club £45/person Friday 25th September Fawlty Towers – Dinner & Show Sit down to a mouth-watering three-course meal and enjoy the outstanding Laughlines as they perform the ever popular Fawlty Towers Dinner Show at The Cumberland Hotel. The Cumberland Hotel 7:00pm £44.95/person

Monday 5th October BH Banter Call in for a drink on the way home and make the most of this informal monthly gathering. Hotel Miramar 6:00pm

Thursday 22nd October BCTC Cocktail Club Members and their guests are invited to join us for an evening of cocktails and conversation. Cliff House Hotel, Southbourne 7:00pm

Thursday 8th October AFC Directors Dinner With champagne, wine, coffee, dinner and the great explorer Alan Chambers guest speaking – this is an unmissable event. Vitality Stadium 6:00pm £65/person or £600 for table of 10

November

Thursday 15th October Beales Breakfast Work the room with your business cards as much or as little as you like. You'll be surprised what contacts you can make. Beales department store 7:30pm – 9:00pm Free

Monday 2nd November BH Banter Join the Bournemouth Chamber members for cocktails, chuckles and chatty networking. Hotel Miramar 6:00pm

FOR A FREE QUOTATION CALL

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