BH Business | Issue 35

ISSUE 035 TALKING BUSINESS WITH THE BEST

WHAT’S ON JULY - SEPTEMBER 2015

FACES IN PLACES BH BANTER

Sit down with BH Magazine and discover the local success stories

Make a date in your business diary with our monthly events.

Check out the recent success of the BH Banter events.

THE OFFICIAL MAGAZINE FOR BOURNEMOUTH CHAMBER OF TRADE & COMMERCE MEMBERS

2015 Bournemouth Air Festival Takes OFF!

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Contents Issue 35 of BH Business Features Welcome to BH Business magazine. The BCTC membership magazine that reflects the work and variety of events and activity that Bournemouth Chamber engages in over the course of the year.

10 Wessex Pensions 12 Partner4Change 17 Planit Mortgages 24 The Business of Retiring

27 28 29 30

Ward Goodman Amica Computer Engineers Kier takes to the Skies Bournemouth Air Festival

32 35 37 40

UK Health Insurance Have Phun!

Cat Whiskers Day Nursery Faces in Places

Credits BH Business is designed and published by Parent / PPD&A on behalf of the Bournemouth Chamber of Trade and Commerce.

Contact Ross Stallion on 01202 200920 to discuss featuring your business in editorial or advertising in the next issue of BH Business.

All rights reserved. Reproduction in whole or in part is forbidden except with the express permission of the publisher. The views expressed in BH Business are those of the contributors and are not necessarily shared by the BCTC, the publishing company, magazine or it’s staff. PPD&A / Parent / BCTC except no responsibility for content and / or advertising copy supplied by third parties. BH Business is printed on sustainable fibre supplied through certified schemes. Both our paper mills have ISO14001 and EMAS. Please recycle this magazine when you have finished with this copy.

NEWS

Presidential Thoughts Peter Matthews, President BCTC

...enjoy meeting and working with different business people for the betterment of Bournemouth. educationalists and businesses to look at what can be achieved to benefit the 16-19 age group prior to their leaving school and their arrival on the job market.

By the time you read this I’m confident that the annual Barons Of Beef event will have been enjoyed by many, I hope that you had the chance to attend.

First may I thank everyone for making me feel so welcome as your new President at the Chamber’s various regular events, Beales Breakfast, Banter at the Miramar, together with one of the most exciting events the Chamber has had the pleasure to be involved with – the Wheels Festival (Southbourne). We were pleased to sponsor a reception at the Ludo Lounge, where we were joined by Bournemouth’s new Mayor, Cllr John Adams and some superb eye catching cars with eye watering values!

Most of all it was pleasing to see a fringe event at the festival supported by 17,500 people in Southbourne. I would hope that next year we can encourage this again, and also add another of our trading districts into the mix.

Still on transport, I had the pleasure of attending the Yellow buses “Artists On the Bus” initiative where local artists created fantastic images of

what they saw, heard and felt as they travelled on the bus network. Much of their art has been transferred to the interior of a bus so it can be enjoyed and appreciated by passengers.

You will recall that we have four important objectives this year. The Town Centre Business forum is moving forward under the lead of Mandy Payne and Martin Davies, who are creating a business remit to engage our members and the Town Centre so that we can help influence what happens within Bournemouth and compliment what the BID already achieves.

Looking ahead at some dates to put in your diary; the Christmas party will be on the 10th December and on the 10th March we hold our 100 year celebration in conjunction with our AGM. However more immediately we have The Presidents Cocktail Club at the Cliff House Hotel in Southbourne on Thursday 16th July 6pm. All welcome, especially New Members to the Chamber and guests they may wish to accompany them.

Remember that the Chamber encourages our members to share their business experiences with other like-minded people, and create the opportunity to engage and enjoy meeting and working with different business people for the betterment of Bournemouth.

Fore!

We have put out to tender the design and creation of a new BCTC website and are now awaiting responses. Our aim is to have our new website live by the autumn.

For more information contact: Peter Matthews - BCTC President president@bournemouthchamber.org.uk

The Business and Education team lead by Lucy Lester has already set up meetings with

Louise Berkhauer - Executive Officer execofficer@bournemouthchamber.org.uk

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The BCTC Executive Board

ARE YOU A LOCAL CHARITY? Contact us for the opportunity to advertise in BH Business Magazine for FREE!

Peter Matthews Chamber President

Gordon Long Vice President

Martin Davies Vice President

Mandy Payne Immediate Past President

Bill Riddle Chairman

Dorothy Brown Chamber Director, Treasurer

Jacqui Rock Chamber Director

Heather Martyn Chamber Director

Roger Smith Chamber Director

Fiona McArthur Chamber Director

Tim Seward Chamber Director

Efe Ohwofasa Chamber Director

For more information contact: Louise Berkhauer execoďŹƒcer@bournemouthchamber.org.uk GIVING BACK TO CHARITIES

Mark Gracey Chamber Director

Lucy Lester Chamber Director

Emma Farrell Chamber Director

Samantha Everard Chamber Director

Paul Thompson Chamber Director

NEWS

Trade Groups The Bournemouth Chamber of Trade and Commerce encourages and supports local traders across Bournemouth to come together to share knowledge and information to help build a better business community across the town. Our trade group branch details can be found below:

Boscombe Business Association

Charminster Traders Association

Kinson Business Forum

Moordown Traders Association

With a wide variety of local traders, Boscombe has become a vibrant shopping area frequented by local residents and visitors alike. The Boscombe Business Association (BBA) is a trading group focused on keeping its members up to date with current affairs and legislation that may affect their business in Boscombe. The BBA holds regular monthly meetings which enable all businesses to bring their group voice to the attention of the Council to form a better business community.

Charminster Traders Association (CTA) is an enthusiastic group of business owners ranging from independent retailers, service providers, and eating establishments, who are focused on improving the trading environment and raising the business profile of the Charminster area. A variety of issues are discussed which are affecting the local business community alongside plans for marketing and promotional activities that may be of benefit to local traders in the Charminster area.

The Kinson Business Forum is led

by Bob Wright, owner of Poppies Florist. The group was established to assist business development and investigate ways to give the local trading area a collective voice to help resolve local issues and develop working relationships with the Council. The Kinson Business Forum is going from strength to strength with new traders bringing their experience to the table year on year to continue to develop Kinson as a successful business community.

The MTA was formed in March 2010. We are an enthusiastic group of business owners from the Moordown Community that have come together to promote local trade and raise the profile of Moordown as a shopping and business destination. One of the aims of the MTA is to ensure our members are kept up to date with local funding and business support available to them to improve their business.

Joining the Forum: All businesses are welcome to join, please contact Peter Ruscoe. peter@sovereignshoppingcentre.co.uk

Joining the Forum: All businesses are welcome to join, please contact James Constable. info@experiencecharminster.info

Joining the Forum: All businesses are welcome to join, please contact Bob Wright. poppies_florist@hotmail.co.uk

Joining the Forum: All businesses are welcome to join, please contact Roger Ede. roger.eede@ntlworld.com

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Specialist Networks Green Knowledge Network Lynda Sparks Lynda.Sparks@saveenergygroup.co.uk The Charities Forum Louise Berkhauer execofficer@bournemouthchamber.org.uk BCTC Golf Society Bill Perkins golf@bournemouthchamber.org.uk BAHA – Bournemouth Accommodation and Hotel Association Jackie Edwards info@bhhotels.co.uk

Pokesdown Collective

Southbourne on Sea Westbourne Business Association Traders Association

Winton Traders Association

The Pokesdown Collective is a working group of local business people whose aim is to promote Pokesdown as Bournemouth’s Vintage Quarter and continue to develop and build on Pokesdown’s historic business community.

With a thriving following of local residents and traders, Pokesdown is a growing business area with a real community feel and focus.

Local businesses come together as a group to discuss current affairs and developments that affect the local business community.

SoSBA are a local branch of Bournemouth Chamber of Trade and Commerce, run completely by volunteers working to bring the local business community together for mutual benefit. The traders association is open to anyone who runs a business within the BH6 area irrespective of their business operation, high street or otherwise. Regular meetings are held to discuss current affairs and events which are of benefit to local business owners.

The Westbourne Traders Association has been established for many years and is made up of local traders and business owners in Westbourne. Supported by the Bournemouth Chamber of Trade and Commerce, the group regularly meets to discuss and deal with relevant issues faced by business owners and customers using their services. Each year a map & business directory for the area is produced for residents and tourists visiting the area.

Winton Traders Association is organised by local business people for local traders wishing to develop their own business within the local area and beyond. The association provides traders in the Winton area an opportunity to share knowledge and raise relevant issues so that the appropriate agencies can be contacted to assist in supporting Winton businesses. Proudly supported by the Bournemouth Chamber, the group holds regular meetings to discuss current affairs that matter to the local Winton trading community.

Joining the Forum: All businesses are welcome to join, please contact Lynne McCarty. pokesdown.cf@gmail.com

Joining the Forum: All businesses are welcome to join, please contact Samantha Acton. info@sosba.co.uk

Joining the Forum: All businesses are welcome to join, please contact Steve Taylor. wta@discoverwestbourne.co.uk

Joining the Forum: All businesses are welcome to join, please contact John Slade. john.slade@fjswinton.co.uk

NEWS

How to Join The Bournemouth Chamber To become a member you can join and pay online at www.bournemouthchamber.org.uk or complete this form, detach and send with your payment to: Bournemouth Chamber of Trade and Commerce, Argyll House, 158 Richmond Park Road, BH8 8TW. For more details please contact: execofficer@bournemouthchamber.org.uk

Join Now Select Your Membership (Fees are based on the number of your employees)

£75

1-5 Members

£95

6 - 25 Members

£135 26 - 99 Members

£195 100+ Members

Trading name of applicant: Contact name: Description of business: Address:

Telephone: Email: Website: Number of employees:

Signature:

Date:

I / We apply for membership of the Bournemouth Chamber of Trade and Commerce and, if elected, agree to be bound the Rules and Constitution of the Chamber. I/We enclose payment for the total amount of £

made payable to BCTC, for membership of the Bournemouth Chamber. By becoming

a member you agree to share your contact details with other members, only for the purpose of informing you about their business and any offers they might make you. Addresses and contact details are never passed to non-members and never sold.

9

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NEWS

New Pensions Company Launching in Wessex Wessex Pensions launches in July with the aim of helping individuals and companies understand and benefit from Auto Enrolment and other changes to the pension system.

"We aim to enable everyone - employers and employees alike - to take control over their finances and make informed choices. We are all living longer. We want those extra years to be happy and secure years."

The good news is that people are living longer.

The bad news is that millions of people are not saving enough for their retirement. The Government has introduced Auto Enrolment as a way of reducing people’s dependency on the state pension. The really good news is that Wessex Pensions is an innovative new company that aims to help individuals and small businesses make sense of it and implement it in their workplace. To help in the process, Wessex Pensions has produced a free booklet explaining exactly what Auto Enrolment is and the benefits and potential pitfalls associated with it. Auto Enrolment is only one of many changes in the pensions’ world. Many people are finding it difficult to understand what their options are and how they can prepare for their later years.

Keith Meredith, Co-Director of Wessex Pensions, said ‘Auto Enrolment represents a radical shake up to the pensions’ system and will encompass all employers by the middle of 2018. This is an exciting development but it can be confusing too.‘ Daniel Parkin, Co-Director at Wessex Pensions says ‘We aim to enable everyone - employers and employees alike - to take control over their

finances and make informed choices. We are all living longer. We want those extra years to be happy and secure years.’

Wessex Pensions operates within the rules of a Master Trust that is registered with HMRC and overseen by an independent Trustee Company.

Michelle Meredith, Co-Director, added ‘We set up Wessex Pensions as a direct result of helping people with their personal finance, over many years, with our sister company, Archway Financial Solutions. At Wessex Pensions, we aim to provide workplace solutions to small businesses in the region. As a small family business ourselves, we are ideally placed to understand their needs. Many people are happy and confident doing everything on-line but there are many others who prefer a more personal face-to-face service and someone local they can speak to. We are a locally-based small business set up to help and work with other locally-based small businesses.’

Wessex Pensions www.wessexpensions.co.uk 0333 449 660

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Family Hotel Offering New Local Businesses a Helping Hand The family behind Bournemouth's Marsham Court Hotel is helping new businesses and trainees get off to a better start with its innovative New 2 Business Networking.

The informal sessions are for newly-established business owners and trainees of larger businesses who are new to the networking scene and offer them the chance to meet experienced business owners, as well as other new business owners.

New 2 Business Networking takes place at the hotel in Russell Cotes Road, Bournemouth on a bi-monthly basis.

The Marsham Court Hotel has been owned and operated by Jennie Deavin and her family for 28 years. Jennie's daughter Rosie Wallace is a Director of the hotel. She said: "Networking is an essential part of any growing business and is a valuable business tool when utilised effectively."

"Our networking sessions began in January and I'm pleased to say they have become very

popular, with people already making valuable connections through them."

"The Marsham Court Hotel is a long standing ambassador in the hospitality industry and we want to do all we can to promote the continued economic success of the area as a whole."

New 2 Business Networking is free to attend and the next event is on Wednesday 15th July from 5pm -7pm. To register your interest, visit the Eventbrite page: bit.ly/1EV7p4q, follow the link on the Chamber Events page or contact Jane Swift on 01202 446 612.

Bonlife UK: Setup in March 2015 Having been involved with various thermal therapy treatments for the past 18 months, Cameron Hope and John Hawkins felt that they could offer something different and more appealing to the public. So after many hours of research and visiting potential suppliers here in the UK and in the Far East Bonlife UK was born.

We have a unique range of Far Infrared (medical) equipment which include our unique range of medical massage beds incorporate Far Infrared Rays, along with the semi-precious Jade stones and rollers. The world recognised brand of ‘Bonlife’ was founded in 1998, and is a professional manufacturer of FIR massaging equipment for healthcare, mainly manufacturing hi-tech FIR healthcare products including a series of medical massage beds, massage chairs, sauna, weight loss and migraine relief products.

Bonlife has been advertised globally and the beds are used in over 60 countries worldwide.

The benefits the Bonlife Medical Therapy bed provides are endless as they treat a multitude of minor ailments through to treating and going on to fully cure in some cases life threatening conditions. Testimonials from many worldwide users have experienced complete recovery from their condition, due to the unique beds that are seen in some countries as an essential medical tool by medical professionals.

Bonlife’ s first UK centre opened its doors on the 1st May 2015 and is run by Frank Townshend and John Hawkins who both have endless experience in this sector. Bonlife UK is offering a free induction to all new clients, from this they offer a tailored package that costs as little as £5.00 per 45 minute treatment. We can also offer a health check using our body composition analyser. Many of our clients have seen results after their first session, and continue to improve in their well-being.

Bonlife UK www.bonlifeuk.com 01202 911 924

319, Ashley Road, Parkstone, Poole BH14 0AP

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Talking Business with Partner4Change Partner4Change is the business acumen of Nick Maites a motivational, leadership consultant.

Beginning his business just this year Nick is passionate about helping others learn, develop and succeed. Exuding enthusiasm it was refreshing to hear Nick tell, “I’m not motivated by income, I’m motivated by helping individuals, teams and businesses to be the best they can be”.

Partner4Change links all solutions back to company goals, objectives and the bottom line; commercially aware and responsive means results can be measured. Partner4Change wants to make sure you get results, an impact is made, and demonstrate their worth.

“I’m not motivated by income, I’m motivated by helping individuals, teams and businesses to be the best they can be” At Partner4Change they focus on behaviour and cultural development to help employees overcome business challenges to become effective in their role, driving high performance in their team and the business.

Nick passion is to help individuals, teams and business to tackle obstacles that get in the way of business success. Working in partnership to deliver solutions to drive performance and business change with the intent of companies becoming self-sufficient. Its his job to aid not to extort and Nick carries these strong value at his core.

The opportunity to begin his own business arose recently and Nick has accumulated a wealth of experience and knowledge that he brings with him. Previously working in a variety of sectors from food retail, Insurance, travel and DIY retail, Nick has an extensive understanding of business leadership and driving business change. A confident personable person, having gained

skills in a variety of roles working in operational through to strategic focus; operating at all levels within a business. Nick has a real desire to develop and build great relationships with his clients. Transparent in his work, Nick explains that it is important he is the right person for the job and the right culture fit. After all Nick says “it is a true partnership”.

By choosing to work with Partner4Change, you are offering up the opportunity for your company to strive and excel in achieving its goals. Nick can aid you to work effectively and as cliché as it sounds, offers a fresh pair of eyes. Nick can provoke those awkward conversations that might often be avoided. Partner4Change provides a balanced level of support and challenge to you and your business to make a difference and make an impact through great learning and development solution’s.. Nick tells me “it is important to challenge peoples thinking to help them grow to be the best they can be”.

Nick passion is to help individuals, teams and business to tackle obstacles that get in the way of business success. Working in partnership to deliver solutions to drive performance and business change with the intent of companies becoming selfsufficient. Its his job to aid not to extort and Nick carries these strong value at his core.

With a focus on connecting teams to the business purpose, vision, strategy and bringing this to life so each individual knows the role they play.

Supporting people is now high on the agenda, and businesses are choosing to focus on their

Supporting people is now high on the agenda, and businesses are choosing to focus on their employees to create further engagement. A shift in culture means more companies are looking to invest into their staff and Nick offers honest educated advice that’s tangible, that makes an impact to individuals, teams and the business. employees to create further engagement. A shift in culture means more companies are looking to invest into their staff and Nick offers honest educated advice that’s tangible, that makes an impact to individuals, teams and the business.

Partner4Change partner4change.co 01202 397 686 07414 231 339 nick.maites@partner4change.co

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NEWS

Green Business Dorset Launch Environmental Management Workshops Dorset’s B2B Environmental Management e.magazine, Green Business Dorset, has launched a series of educational workshops to help Dorset businesses with ISO 14001, ESOS – the Energy Saving Opportunity Scheme - as well as one and three day courses on general Environmental Management and one to one or group sessions with product specific experts.

A worrying recent statistic reported 73% of businesses that fall under the government’s ESOS Scheme are not ready to meet the December deadline The workshops will take place at different points across the county run by Dorset experts, or they can be carried out in-house to accommodate larger businesses. The one and three day courses can also be conducted in-house for delegates of twelve or more.

Editor of Green Business Dorset, Lynda Daniels explains: “The need for education on environmental management issues is vital for businesses today. A worrying recent statistic reported 73% of businesses that fall under the government’s ESOS Scheme are not ready

to meet the December deadline. Our aim is to provide a local platform from which they can take minimum time out to become better informed and protect against developing legislation, tendering questions for new business, customer demand or as a means of reducing business costs.”

expert for the manufacturing sector. The Green Business Dorset package also supports the Green Knowledge Network, a B2B networking group which has been running since 2010, for which Lynda is Vice Chair.

This e.magazine, e.newsletter, events, networking and training package launched in January 2015.

The aim of the package is to support businesses in Dorset and beyond with their Environmental Management and to connect them with local suppliers who can offer support, products and advice.

The magazine is managed by Lynda Daniels (formerly Sparks) and brought to Dorset by Make it Happen PR. Lynda’s background spans some five years working in the green sector, as well as 20 years as a roving global reporter and PR

Lynda Daniels of Green Business Dorset lynda@greenbusinessdorset.co.uk www.greenbusinessdorset.co.uk 01202 577 400

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A-One Insurance Random Acts of Kindness Launched by the Westbourne Trader's Association and supported by the Bournemouth Coastal BID, A-One Insurance goes all out on a month of random acts of kindness.

In the third week A One handed out 5,000 daffodils to members of the public, those driving and walking through the town, those boarding buses or parking their cars, as well as personally delivering the daffodils to other business owners to brighten up their day.

When A One Insurance, the Dorset based insurance firm heard about the, “Random Acts of Kindness Initiative,” being launched by The Westbourne Trader’s Association and supported by the Bournemouth Coastal BID, which was being used to encourage businesses and the local residential community to ‘do something nice for someone' and to help traders engage with other local businesses and their customers they decided they would go all out to be involved

as the initiative fits well with the A-One marketing strategy of working with the local business communities.

In the first week A One gave away gingerbread men and chocolate brownies to all businesses on the high street and to unsuspecting members of the public.

Says Lia Martin, A One Corporate Partnership Manager, “Our random acts of kindness worked really well, it was great to see people smiling in the rain and being nicely surprised, the opportunity has since helped us to establish ourselves as part of the business community in Westbourne and to show other businesses and the public what we do. It was our way of giving something back to the community we work in. As a result of our efforts and thanks to social media, we even had ITV's Good Morning Britain visit Westbourne and do a feature on Random Acts of Kindness and even BBC Radio 2 talked about us when a visiting holiday maker called them, to say she had been stopped and given one of our gingerbread men.”

In the second week A One walked into various eateries and paid unsuspecting diners bills at lunchtime.

In the third week A One handed out 5,000 daffodils to members of the public, those driving and walking through the town, as well as those boarding buses or parking their cars, as well as personally delivering the daffodils to other business owners to brighten up their day.

In the forth week A One purchased al of the Big Issue sellers stock of magazine, they gave them to our staff.

Finally in the last week they handed over more than 300 Cadburys Crème eggs to public and businesses.

A-One Insurance www.aoig.co.uk 0844 880 7778 info@aoig.co.uk

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17

Talking Business with Planit Mortgages

A lot of decisions at banks are made by computers. We have access to many lenders who are not on the high street and who will look at individuals. This has led to many new happy clients who have managed to buy property when they had previously been declined by banks.

How did the company ďŹ rst begin?

The company opened for business in April 2001 by proprietor Julie Hardman. Julie had been working for an IFA in London since 1991 and wanted to move to Dorset. With over 20 years experience and a large client bank, once she moved she found that a lot of clients followed her and she was able to take on staff and grow the business.

How have you seen the company develop over the years since beginning?

The company has been able to grow mainly through referrals. Customer service is essential to this business. In addition, having professional, hard working advisers who are good at communicating with customers is important.

Anthony Peters joined us in 2011 and has been instrumental in growing our client base.

Are there any goals you would like the company to achieve?

We would like to help more people achieve their dreams of owning their own property. In addition, we would like to help the business sector by helping businesses refinance and grow. Buy to let has shown large growth in the last 10 years and many of our clients are landlords and we have been able to help them grow their portfolios.

Have you always wanted to set up your own business?

Yes, it has been a challenge and there have been some tough times especially through the recession. Owning your own business means you can develop it in line with customer needs. It is also fulfilling to take on advisers and see them do well through training and development.

What were your decisions behind setting up Planit Mortgages?

I wanted to set up Planit Mortgages as many people were experiencing diďŹƒculties in obtaining mortgages. A lot of decisions at banks are made by computers. We have access to many lenders who are not on the high street and who will look at individuals. This has led to many new happy clients who have managed to buy property when they had previously been declined by banks.

How do you see the company growing?

We will continue to put customers first. By providing first class service we hope that more clients will come to us. In the coming year we would like to help more first time buyers purchase their first property, we would like to help our existing customers move on or help them with loans for extensions to properties.

We can also help ensure they are paying the lowest rates possible for their circumstances.

By re-mortgaging many clients can save money especially if they are paying a lenders standard variable rate. Rates for mortgages are now at an all time low and now is a fantastic time to see if clients can save money. We can also help landlords grow their portfolios through refinancing.

Buy to let has shown large growth in the last 10 years and many of our clients are landlords and we have been able to help them grow their portfolios.

With regards to small businesses there are many ways we can help them expand for example through asset financing or commercial lending.

In addition, we would also like to take on more advisers so that we can help more customers.

As a mortgage company, what makes Planit Mortgages unique in comparison to your competitors?

Every enquiry we take seriously, we will contact every lender to try and place a case. I would say that we are able to place over 90% of enquiries.

For those people who we cannot help we can show them what steps they need to take to improve their standing so they can apply at some time in the future. We are able to deal with clients on the phone, online through computers or face to face if required.

We understand that many people work during the week so our phone lines are open in the evenings and at weekends.

What is your most common question asked?

Can you help me get a mortgage? Yes we can.

Planit Mortgages planit-mortgages.co.uk info@planit-mortgages.co.uk 01202 233 660

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19

Talking Business with SPOCE Accredited Training Organisation for Project and Programme Management

Project and programme management training company SPOCE celebrate their 21st birthday this year. Having survived the recession, retaining their title as global leaders, this is an achievement SPOCE are incredibly proud of.

As market leaders with competitors sparse, the longevity of the business has served them well.

“I highly regard my staff, and I have them to thank for keeping the company afloat during harder times”

Set up in 1994 by Ken Bradley, the business has employed three generations, and is now managed by Paul Bradley. Having spoken with Paul he interestingly told “less than 10% of family run businesses go through a 3rd generation” which makes SPOCE that little bit special.

Located in the heart of Ashley Cross, as an established reputable company, SPOCE have achieved numerous firsts.

record has seen licensing Worldwide, with partners in the UK, Holland, Denmark, Poland, Italy, South Africa and Australia.

SPOCE’s proven record has seen licensing Worldwide, with partners in the UK, Holland, Denmark, Poland, Italy, South Africa and Australia.

Having been involved in creating the PRINCE2® method, SPOCE were first to register as a PRINCE2® training company. This project management structure, provides the necessary thought process required when project managing. Rather than providing a set of tools, PRINCE2® questions what and why? Now used extensively in government, you are reassured that by choosing SPOCE, Paul tells, “we do things properly”. For businesses that opt to use PRINCE2® it details a level of understanding that is often necessary.

One of the top 3 training companies available, SPOCE makes life a little easier when assessment and accreditation can be long. Offering courses covering as many as 10 topics that are split into various levels, provided and practiced across the globe, SPOCE pioneers. Running a licensing programme on a global basis, SPOCE’s proven

Up until 2009 SPOCE has always remained a healthy cash rich company, owning all their own assets. Between 2009-2010 the recession hit the company with changes in the market causing prices to deplete and interest deflating. A strong team, Paul tells “I highly regard my staff, and I have them to thank for keeping the company afloat during harder times”. Choosing to keep hold of each member of the team, not wanting to let anyone go, the staff were generous to the company and took pay cuts. This sacrifice Paul tells, “is evident that the staff value the company as much as we value them. The principle was to keep the team together to retain the knowledge and experience, so we were best prepared to maximise opportunity in the recovery”.

conditions. Putting their values above the desire to maximise profits, SPOCE set up ASPECT. A body to recognise a level of excellence and focus on what’s important, ASPECT enables others to sign up and be acknowledged as holding these values dear.

Paul tells me he firmly believes “competition is needed to stimulate markets”. During the recession, the struggles pushed competition to collaborate in selling each other’s courses in areas they wouldn’t usually tend to tap into. These joint ventures were coordinated

by SPOCE, and now in fact equates to 30% of SPOCE’s courses being sold by partners.

Now offering E learning, scaling the cost of holding lectures down, SPOCE have fought through the recession and come out on the other side stronger and more influential than ever. With the support of the staff and the necessary cuts SPOCE’s 21st birthday marks a significant triumph. Now undergoing a re-brand to modernise and inject the excitement of new better times ahead, Paul would like me to thank his staff on his behalf. We look forward to hearing of greater successes from SPOCE in the future.

Making cuts without sacrificing quality of service, Paul saw competitors scrambling to fit too many people onto courses making for poor working

Putting their values above the desire to maximise profits, SPOCE set up ASPECT. A body to recognise a level of excellence and focus on what’s important, ASPECT enables others to sign up and be acknowledged as holding these values dear.

SPOCE www.spoce.com 01202 736373 twitter.com/spoce

NEWS

Talking Business with Taylor Made Designs With the growing season in full swing, now is the perfect time for the staff at Stewarts garden centres, to show off their bright new uniforms.

Supplying A Bright New Look The new uniforms have been supplied by local Christchurch company, Taylor Made Designs, who sourced the clothing especially to suit Stewarts requirements. The two companies share the same enthusiasm to ensure the perfect outcome.

James Taylor, Managing Director at Taylor Made Designs, worked with Terry Head, head of retail at Stewarts, to provide the perfect colours to match the Stewarts logo, which has been embroidered onto all the uniforms. The staff at both Stewarts Christchurch and Stewarts Broomhill have a mix and match choice of raspberry or green shirts with green sweatshirts and soft shell jackets.

Terry Head commented, “With the busy growing season upon us I wanted our staff to be totally prepared in every way. We want our staff to wear their uniform with pride and for customers to easily identify staff members with our corporate colours. We have enjoyed working with Taylor Made Designs and we are very pleased with the quality and the support they have provided.”

James Taylor was delighted to supply the uniforms to the family-run business, “We supply uniforms, promotional items and corporate gifts throughout the country.

Our unit is located in Christchurch and so it was a real pleasure to work with a local company that has been established since 1742, and has so much pride in their history and their staff.”

James Taylor from Taylor Made Designs with the staff at Stewarts

A word from TMD Taylor Made Designs UK Ltd specialise in the provision of high quality embroidered and printed uniforms and promotional products. We are a market leader in uniform and merchandise fulfilment and supply leisure and corporate uniforms to multi-site organisations throughout the UK, Europe, USA and Middle-East.

administration. We provide a dedicated account manager and support team who are always on call to look after you.

We hope that there will be an opportunity to work with you soon.

Our primary focus is customer care and building long-term relationships is fundamental to our business. Many clients have been with us for over 18 years! We embroider in-house which enables us to provide a fast, efficient service and in addition offer manufacturing facilities for bespoke larger volume orders.

Our automated ordering system is tried and tested and used by a large number of our corporate clients. Your own dedicated site can be set up and populated within days giving you an easy ordering facility, cost savings and less

Taylor Made Designs www.taylormadedesigns.co.uk hello@taylormadedesigns.co.uk 01202 473311

Our technology solutions will ensure you achieve maximum results.

MAX

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If technology is at the heart of your business growth, you need a Technical Consultant who will take it to the max! Here at Enhanced we understand the importance of getting to know our clients and how their business works. We listen to your needs and provide a personalised service that will help your business to run efficiently, productively and profitably and we’ll make sure you get the support you need to keep those results soaring.

For more information or to discuss your technical requirements, telephone 01202 308000 or visit enhanced.co.uk

Enhanced work with companies who believe that technology is now at the core of their business growth

Accounting & ERP | CRM | eCommerce | Consultancy Development & Integration Web | Infrastructure | Support

NEWS

Saffery Champness Continued Support for the Bournemouth Air Festival Saffery Champness Chartered Accountants in Bournemouth have pledged their loyal support for the Bournemouth Air Festival by becoming Patrons of the event for the fourth consecutive year.

We feel a huge loyalty for the Bournemouth Air Festival which has gained an amazing reputation Worldwide. At Saffery Champness we are delighted and honoured that we are playing our part to support it. The deserving charities that benefit include Royal Navy Royal Marines Charity, RAF Benevolent Fund and ABF The Soldiers Charity.

Partner, Andrew Alder, attended the recent Patron’s evening reception at the Cumberland Hotel where guest speaker Dr Robert Fleming, CEO of the ‘Vulcan to the Skies’ Trust, talked to

his audience about this year’s upcoming plans for the Vulcan XH558.

David Bailey, Ambassador for the Bournemouth Air Festival Patrons 100 Club enthused, “We are thrilled to welcome back Saffery Champness as Patrons for yet another year. We are incredibly grateful for their generous support and continued commitment for the Air Festival which allows us to successfully sponsor the twilight events at the Air Festival and also make substantial donations each year to nominated charities.”

Saffery Champness A pre-eminent adviser to entrepreneurs, private clients and their business interests, providing market-leading accountancy, tax, audit, business advisory, trust and fiduciary services. Founded in 1855 by Joseph John Saffery, the firm celebrates its 160th anniversary this year, and is currently the 12th largest accountancy firm by UK fee income.

Andrew added, “We feel a huge loyalty for the Bournemouth Air Festival which has gained an amazing reputation Worldwide. At Saffery Champness we are delighted and honoured that we are playing our part to support it. The deserving charities that benefit include Royal Navy Royal Marines Charity, RAF Benevolent Fund and ABF The Soldiers Charity.”

Anyone interested in learning more about becoming a Patron is asked to contact david@miramar-bournemouth.com

Saffery Champness: Chartered Accountants www.saffery.com 020 7841 4000 twitter.com/safferys

Pest control for businesses?

We can help you cut costs.

Bournemouth Borough Council Pest Controllers are an affordable and reliable way to help with pest control for your business. If you think you have a problem with pests like rats, cockroaches or bed bugs in your commercial premises, speak to us for professional advice. All of our technicians are experienced and have qualifications from the Royal Society of Health.

We offer tailored packages specifically for businesses to help you plan your costs and keep on top of any previous problems with preventative action and a friendly, proactive approach.

Fast response times We deal with rodents, cockroaches, squirrels, wasps, bed bugs, ants, fleas and more Dedicated, experienced technicians Discreet service for your business Call us today to find out how we can help you cut costs. t: 01202 451199 e: adminsr@bournemouth.gov.uk bournemouth.gov.uk/pestcontrol

NEWS

What Are You Looking Forward to When Your Career Comes to an End? Easing back a bit and taking a dream holiday? Or planning to throw yourself into a new, exciting business venture?

THE BUSINESS OF RETIRING Well, more and more of us may be doing the latter, according to new research, which suggests there could be a rise in older people becoming later-life entrepreneurs, partly as a result of the new pension freedoms which recently came into force.

A survey of 1,500 people aged over 55, found that 10% are considering drawing money from their pension to start a small business or go into consultancy. The new freedoms, which started on April 6, allow people aged 55 and over to take their pension money as they wish rather than being required to buy an income with it (called an annuity).

The findings show that far from putting their feet up, many people eligible for the new pension freedoms are seeing this as an opportunity to stay in work - and fulfil a lifelong dream of running their own business. People are considering trying their hand at all kinds of businesses, from tea shops to manufacturing businesses or alternative medicine, according to the findings.

One in 10 people approaching retirement are considering using their savings pots to become a later-life entrepreneur, according to pension investment specialist Axa Wealth.

take their pension money as they wish rather than being required to buy an income with it (called an annuity). More than one in three (35%) people planning to set up a new business said it had been a lifelong dream. One in four were inspired to turn something which had previously been a hobby into a venture which could earn them some money. And nearly one in five (19%) said they wanted to carry on using skills they had built up during their careers.

A survey of 1,500 people aged over 55, found that 10% are considering drawing money from their pension to start a small business or go into consultancy. The new freedoms, which started on April 6, allow people aged 55 and over to

So what could this new wave of 'silver startups' look like?

The research found that there were some regional variations in the types of businesses people planned to run. For example, plans for

Well, who better to ask than Margaret Mountford, who became well-known for giving her straight-to-the-point views to budding businessmen and businesswomen on the BBC's Apprentice series. tea shops were found to be particularly popular in the South West of England and manufacturing facilities were a common goal in the Midlands.

Businesses specialising in alternative medicine,

25

some may want to take advice or seek out a mentor, she says. For those considering setting up a business, Mountford suggests they should: "Formulate what your idea is and talk to people who have done it. Have you got any USPs (unique selling points)? Why are you going to succeed?"

On the plus side, she highlights the wealth of experience in the workplace that a later-life entrepreneur will be able to draw on, compared with a younger person who is just starting out.

As well of the benefits that keeping mentally and physically active that working for longer can bring, older entrepreneurs will be able to use the skills they have developed in dealing with people. They will know more about how the world works and may also have built up a list of contacts that they can draw on to help their new venture.

Mountford, who stepped down as Lord Sugar's aide in The Apprentice in 2009 to concentrate on academic studies, suggests that the desire to carry on working in some other form may also be due to the fact that many of us can now expect to spend around 25 or 30 years in retirement, thanks to longer life expectancies.

travel, accountancy, computer repairs and art galleries also featured highly, according to the findings.

But is the idea of putting your retirement money into a business dream a wise investment?

Well, who better to ask than Margaret Mountford, who became well-known for giving her straightto-the-point views to budding businessmen and businesswomen on the BBC's Apprentice series.

Mountford says it's important to remember the hard work and stamina needed to set up a business, and also that many businesses fail.

People should consider whether they can afford to take risks with their retirement money, and

She describes the overall findings as "very interesting," adding: "We have heard a lot that older people would spend (their retirement money) on fast cars and holidays, disregarding the fact that these are people who have carefully saved up for their retirement."

Axa Wealth has created a guide for older entrepreneurs on its website at: www.axawealth.co.uk.

HOW CAN YOU PLAN A REALISTIC RETIREMENT? A new global study from HSBC, among more than 16,000 people, suggests that the idea of leaving a traditional inheritance after death appears to be in decline. Within the UK, half (50%) of retirees surveyed said they are "giving while living" -

"Formulate what your idea is and talk to people who have done it. Have you got any USPs (unique selling points)? Why are you going to succeed?" whether it be to younger relatives, a spouse or friends. But this could also be having an impact on the plans of those who have retired, with 53% of people saying they have been unable to achieve at least one of their dreams since retiring.

HSBC has the following tips for planning a realistic retirement: • Decide what kind of retirement you want and be honest with yourself about the cost.

• Consider at what age you can afford to fully retire and whether you may need to semiretire or work for longer.

• Include your family's financial needs as well as your own in your planning.

• Have a clear plan and don't bank on vague hopes of an inheritance to fund your retirement.

24 hour Auto & General Locksmithing

01202 580058

01202 238560

Two great companies working together, sharing technologies to give their customers solutions.

Have you ever considered the inconvenience & cost of losing your only car or van key?

First thing you think, phone the main Dealers, this is their response.

• • •

You will need to get your car/van to the main Dealer, recovery costs minimum £100.00.

They will then have to order your key, 3-­‐5 days minimum.

They will then have your car/van for a day to programme the key.

So at the end of the day you’re looking at a bill for around £300.00 + hassle.

Our companies offer a complete hassle free service:

• • •

We come to you with our mobile service, either a work or at home (day time or evenings).

We can normally do the key the same day (next day in some cases).

All done normally within an hour.

Auto Key Assist & Demob Locksmiths have put their knowledge base together to produce solution to most auto locksmith problems. Our services include: • • • • •

Spare vehicle keys or remotes.

Lost key or remote replacement.

Keys retrieved from locked vehicles (with no damage to locks).

Broken keys removed from door or ignition barrels.

Eeprom work carried out.

•

“New service just out” Mercedes & BMW keys now available.

www.autokeyassist.com 01202 580058 / 07436 582953

www.demoblocksmiths.co.uk 01202 238560 / 07432 050096

“Call us today for a quote” you’ve got nothing to lose & everything to gain.

27

Shaftesbury Welcomes Leading Accountants and Financial Advisers New office launched for Ward Goodman this month

Ian Rodd, Managing Director at Ward Goodman explained the need for the new office: “We had already been working with successful businesses and individuals across North Dorset from our Gillingham offices, however, the demand for quality advice in this region has lead us to strategically relocate to a new office to provide a broader reaching local service. We have built our team of talented advisers and our new office is now better located to deliver our full range of services to those based across the North Dorset region.”

The Shaftesbury office, run by Office Manager Teresa Hatcher and assisted by Emma Velacott, is now open, and can be found at First Floor, 34 High St, Shaftesbury, Dorset, SP7 8JG. The full service office will provide businesses and individuals with accountancy, tax, wealth management and independent financial advisory services.

Leading Dorset Chartered Accountancy and Financial Services business, Ward Goodman, have opened their latest office in Dorset – their fourth in total – continuing to build their growing client base and popular reputation in the region.

The latest office marks a strategic relocation of their North Dorset office, from Gillingham to the historic town of Shaftesbury. Through

the relocation, Ward Goodman plan to use the office to provide their accountancy and financial services to a wider reach of businesses and residents across North Dorset - geographically covering areas around Blandford, Sturminster Newton, Shaftesbury and Gillingham. Only 20 miles from Salisbury, the new North Dorset office is ideally located on the Shaftesbury High Street opposite the iconic Gold Hill.

Ward Goodman 01747 835 435 www.wardgoodman.co.uk enquiries@wardgoodman.co.uk

NEWS

Talking Business with Amica Technology

internet service is extremely reliable and robust, but very reasonably priced. We can beat all of the big names for any Leased Line, Ethernet first Mile and MPLS product. We have a procurement team which can source IT Hardware, such as laptops, desktops, servers etc. at brilliant prices.

How was Amica Technology born?

The Director, Chris Howard, has worked in many IT Companies previously, ranging from large corporate style companies in London, right down to friendly computer-shop style ones on the South coast.

He really enjoyed providing the professional corporate style support that the larger IT service providers offer, but realised that most small to medium enterprises can’t afford to have that service. So Chris built a package and pricing model that made high quality enterprise grade IT Support available to businesses of all shapes and sizes.

All of our engineers are very easy to talk to and work with, so they’ll never blind you with jargon.

What can Amica offer clients?

Amica offers a full suite of products and services relating to computers, telephony and internet.

Our clients love our service desk, and we are able to efficiently deal with over 95% of problems remotely. Our remote monitoring tools help us to spot problems way before they happen, which means that customers rarely see any downtime.

Vast savings can be made on your telephone lines and calls by using our Voice Over IP. Our

Next time you need something, let us quote for it so that you can compare our prices. Also, we have a team of in-house electricians, who specialise in network cabling, Wi-Fi and server room design and maintenance. In addition to the IT and electrical services, we have a team of web developers and graphic designers who can create an amazing web presence for your business.

Why is IT Outsourcing better?

By outsourcing your IT to us, you have access to a huge pool of knowledge and resources. 99 times out of 100 we have seen your exact problem before and therefore we can resolve it very quickly indeed. Between us we have hundreds of years of experience at your disposal. Also, by outsourcing to an IT provider you never have to worry about your in-house staff being on holiday, or leaving the company!

Did you know…

Amica are probably the only IT Company in the world with their own in-house electrical division! Our electricians are NICEIC approved, and have completed hundreds of Wi-Fi and server room installations over the south of England. web projects ranging from a UK based clothing company to a large metal company in New Zealand. Wow! Looking to the future, what’s next for Amica, and what do you hope to achieve?

Just to be even more awesome! We think it’s pretty cool that our clients love us so much, so all we want to do is get better and better. We constantly invest into our staff and platforms to make the service better, and most importantly we love what we do – we think that this makes all the difference.

How have you seen the company grow and flourish since first beginning?

By building robust systems, having a unique transparent pricing system and by being our clients’ favourite supplier it has helped us to flourish and grow at a manageable rate.

What makes Amica unique and special compared to competitors?

All of our engineers are very easy to talk to and work with, so they’ll never blind you with jargon.

We’ll always go out of our way to make sure you understand exactly what is going on.

What has been Amica’s greatest achievement yet?

Within our first year, we grew to 13 members of staff. Our service desk dealt with over 20,000 incidents and our web team completed 12 large

AMICA Computer Engineers amicatech.co.uk 01425 600 066 service@amicatech.co.uk

29

Kier takes to the skies as 2015 Bournemouth Air Festival sponsor

"It’s both challenging and enormously rewarding to put on one of the UK’s largest free family festivals and I can confidently say that the future and success of the festival wouldn’t be possible without the continued support of all of our sponsors, including Kier."

Jon Weaver, Bournemouth Air Festival Director said, “We’re delighted to have Kier on board for the Air Festival. On top of the fact that we celebrate our eighth year in August, the festival has just scooped the prestigious Tourism Event of the Year title at the VisitEngland Awards for Excellence 2015.

Already bringing wider economic benefits to the town through their partnership with Bournemouth Borough Council, Kier will be supporting the local community by sponsoring the town’s largest and greatest four-day event as official Bournemouth Air Festival partner sponsor.

us as a local business it meets our partnership commitment with Bournemouth Borough Council to help boost local economic growth.”

The Bournemouth Air Festival has recently been awarded ‘Gold’ in the Tourism Event of the Year category at the VisitEngland Awards for Excellence 2015. The awards recognise best practice, excellence in customer care and celebrate the very best in quality and innovation.

It has been estimated that the Air Festival creates 500 full-time jobs and brings £30million to the local economy. Dale added, “To be part of something that has changed the resort over the years and brought so much to the economy is fantastic. We hope more companies come on board and support the Festival whether as a sponsor or Patron – it’s an incredible event for us all to be part of.”

Dale Wood, Kier’s Partnership Director at Bournemouth said, “We are thrilled and proud to be sponsoring the 2015 Bournemouth Air Festival following their recent accolade. We recognise the huge importance and value it brings to both the town and its economy as well as local residents and visitors. Importantly for

Kier will not only be helping the local economy via their festival support but also sponsoring the display appearance of the RAF’s Red Arrows and Hawk Role Demo Team. Both display teams will be entertaining the crowds with their incredible aerobatics over the full four days of the Air Festival.

“It’s both challenging and enormously rewarding to put on one of the UK’s largest free family festivals and I can confidently say that the future and success of the festival wouldn’t be possible without the continued support of all of our sponsors, including Kier.”

Kier Group www.kier.co.uk facebook.com/kierltd 01767 355 000

NEWS

2015 Bournemouth Air Festival Takes OFF! The award-winning Bournemouth Air Festival, supported by Kier, returns for its eighth year this August with a staggering amount of support from the Armed Forces and three exciting new Night Air music evenings.

As the only summer destination for the UK’s best aviation event, Bournemouth will be hosting four days of Red Arrows displays, alongside the mighty Typhoon and Hawk Role Demo - a first for the festival. Supported with a multitude of Royal Navy assets, Pier-to-Pier county show trading stalls and Wave105 staging three nights of music, including Proms on the Beach, the best chart acts and a celebration of dance music, the festival is more than just an airshow!

If last year was big, the presence of Admiral Sir George Michael Zambellas, First Sea Lord and Chief of the Naval Staff of the Royal Navy has confirmed the Navy’s ongoing commitment to the event with land, sea and air assets. Hugely taken by what he saw in 2014, the Royal Navy are planning to bring four warships, a large amphibious command ship complete with helicopters, Royal Marines and landing craft,

Royal Navy Wild Cats helicopter display team and Commando helicopters. With the famous amphibious beach assault demonstrations and beach front Royal Navy Village, all bolstered tremendously by world class music from the Royal Marines Band.

With a full allocation of RAF display aircraft, the resort is set to welcome back the Red Arrows on all four days of the Festival with the Battle of Britain Memorial Flight, Tutor, Hawk T2 Role Demo Team and the Typhoon displaying Friday, Saturday and Sunday.

The Naval Regional Commander, Commodore Jamie Miller said; “2015 will be the greatest ever concentration of Naval force yet seen off Bournemouth, needless to say I am keeping some surprises back - but rest assured this will be our best year yet!”

RAF Wing Commander Alf Garnett said; “The Air Festival is a high priority event for the RAF, in terms of audience numbers it’s perfect for showcasing our aircraft and offers a first class arena for engaging with the public and showing them what we do for them on a daily basis.”

The onshore interactive Forces village areas, the Royal Navy with the Army and Royal Marines, and the RAF located in the Waterfront at Pier Approach area, will give Festival goers a chance to find out more about each Force as well as talk to those with first-hand experience, check out displays, speak to the Careers teams, charities and have a chance to try out military equipment.

Councillor Lawrence Williams, Tourism Portfolio Holder said; “For us as a Festival - the organisers, teams of people behind the event and the hundreds of thousands of people who attend it really shows how far we have come to have

31

"...needless to say I am keeping some surprises back - but rest assured this will be our best year yet!"

Air music line-up featuring three different music nights with three very different musical genres – Thursday ‘Proms on the Beach’ with HM Band Collingwood, Friday welcomes the best chart acts and Saturday night’s celebration of dance music – something for everyone!”

Along with fantastic displays and themed music nights, the official brochure will be taking on a new challenge with the mission of raising £45,000 for the 2015 Air festival charities. Available from early August the Air Festival brochure will have an £8 cover price and include a double-sided souvenir aircraft poster with wristband and £2 donation to Air Festival charities. To help achieve this organisers are asking local hoteliers to include an Air Festival brochure and its cost in every room or hospitality booking. Added David Bailey; “It really couldn’t be easier or more effective - it’s something every hotelier can do to help and support the Air Festival and its future!”

With a packed programme of airborne antics and on-the-ground entertainment, as well as the Wave105 line-up, the 2015 Air Festival is set to be the event of the summer! such incredible continued Royal Navy and RAF support. This is our eighth Air Festival and with some great confirmations including the Red Arrows, the Typhoon, Hawk T2 Role Demo Team, superb Naval contingency and amazing Night Air entertainment, we hope this will keep us on top and reinforce us as the UK’s leading aviation event!”

Civilian aircraft is set to include SallyB, The Tigers Parachute Display Team, The Blades, Twister Duo and the mighty Vulcan taking to the skies for the last time on Sunday afternoon.

Setting Bournemouth Air Festival apart from the other air events is the stunning Night Air programme. Supported by the Patrons 100 Club members, and their Ambassador local hotelier David Bailey, they will again be funding three nights of evening air displays as well as supporting this year’s Air Festival charities, The Royal Navy Royal Marines Charity, (ABF) The Soldiers Charity and the RAF Benevolent Fund.

Jon Weaver, Air Festival Director added; “Entertainment doesn’t stop with the last aircraft, Wave105 will be staging an impressive Night

Bournemouth Air Festival bournemouthair.co.uk facebook.com/bournemouthairfestival twitter.com/bmthairfest

NEWS

Talking Business with Hooshiar Mires Co-Founder, UK Health Insurance

and in many cases we can even increase their level of benefits at the same time.

The acid test of any insurance plan is when a member needs to make a claim or when something goes wrong. Our teams can provide expert assistance with claims and can negotiate directly with insurers on behalf of our clients if required. We can also assist with handling claims administrative matters like chasing specialists’ reports, to make life as simple as possible for the member during what could be a very difficult time.

UK Health Insurance Sales Director, Adam Sherring (centre) with Senior Insurance Brokers, Kirstie Pruett & Lauren Collings

What does UK Health Insurance do?

We are a specialist private medical insurance (PMI) brokerage based in Branksome, Poole.

Our experienced team, headed up by Adam Sherring, helps local businesses protect their most valuable assets, their people, and we can advise companies on a range of individual and corporate health insurance plans and other employee benefits.

What level of service can we expect from UK Health Insurance?

UK Health Insurance is dedicated to providing a truly personal brokerage service. Our clients will usually speak to the same adviser every time they contact us. By understanding our clients’ issues and aspirations we can make actionable recommendations. For example, if a client is experiencing difficulties recruiting certain types of people, we can help introduce a suitable package of benefits to target the right calibre of employee.

What experience do you have to offer clients?

Our in-depth knowledge of the PMI marketplace, how pricing works and how insurance risk is analysed by insurers is used to ensure our clients are getting suitable products at competitive

premiums and not paying for cover they do not want. If clients or their employees are currently undergoing treatment or have made claims in the past which may have contributed to increased premiums and want to consider moving to a different insurer, we can help them by explaining all options available and recommending the best course of action.

What can you provide your clients that others can’t?

Our good relationships with insurers have enabled us to negotiate some special rates for our clients, and we even have a facility to provide totally unique schemes that no other broker can access. Unlike most PMI brokers, we offer a face to face service. We are always pleased to visit clients at their own premises or, if they prefer, they are welcome to come to our offices or simply liaise by phone or email.

Why should clients choose to use your services as an independent broker?

Our service is completely impartial and we don't charge a fee (as we are paid by the insurer if the client decides to take out a policy). We can advise on all health insurers’ products. We are often able to reduce our customers’ premiums

How have you seen the business flourish over the last year?

A little over a year ago we introduced a new trading name, UK Health Insurance, to focus on supporting local employers. UK Health Insurance has made significant investments in its teams and infrastructure over recent months and, with an ever-increasing stream of customer referrals, we are really starting to see the rewards.

What are your plans for future growth?

We are firmly focused on increasing our profile locally and supporting local businesses with their health insurance and other employee benefits needs and the UK Health Insurance team is looking forward to meeting more of our local business community.

UK Health

Insurance

by HEALTHNET SERVICES

UK Health Insurance www.ukhealthinsurance.com info@ukhealthinsurance.com 01202 756352 UK Health Insurance is a trading name of Healthnet Services Limited which is authorised and regulated by the Financial Conduct Authority.

UK Health Insurance Your LOCAL health insurance specialist Trusted advice, tailored to you Established in 2003, UK Health Insurance has a track record of helping businesses find the private medical insurance (PMI) plans that work for them and for their employees, often bringing the costs down and improving the level of cover. Like our many business customers who have been with us for many years, we think you will find our personal approach to doing business a refreshing change.

How to Find Suitable and Affordable PMI for You and Your Employees ü Review your policy every year

ü Tailor your policy to fit your needs

Many organisations take out cover then stay with the same insurer for years without checking that they have the most appropriate cover for their company’s changing circumstances.

You may be able to achieve lower premiums by removing cover that you don’t want. Look for flexible policies that allow you to select exactly the cover that suits your business.

ü Use the specialist broker services of UK Health Insurance

ü Don’t assume you can’t move from your existing insurer

Let us do all the hard work for you. We can access deals not readily available directly with insurers and use our expert knowledge to seek out the most suitable products for you.

Even if you or your employees have had treatment or made claims in the past, it doesn’t necessarily mean you can’t move your policy. You may be able to move to a different insurer on the same terms and could even get a lower premium without any loss of cover. But ALWAYS take advice before you act.

Your LOCAL health insurance specialist Call us for more information on:

01202 756 352

UK Health

Lines open 9am to 6pm, Monday to Friday Please quote BHB when you call

by HEALTHNET SERVICES

Insurance

Find out more and email us your questions at:

www.ukhealthinsurance.com info@ukhealthinsurance.com

Our friendly, expert team have extensive access to major health and protection insurance providers including:

UK Health Insurance is a trading name of Healthnet Services Limited which is authorised and regulated by the Financial Conduct Authority, registration number 312313.

Registered address: Healthnet Services Limited, Bourne Gate, 25 Bourne Valley Road, Poole BH12 1DY. Registered in England, no. 04620230.

BHB (7/15)

I LOST 8 STONES IN 7 MONTHS TO BECOME A PROUD FATHER OF THE BRIDE Peter Claridge ditched the pies and alcohol so he could walk down the isle with his Daughter on her BIG Day!!!

was in denial about my weight. My family hated my mood swings and my daughter was embarrassed by how unfit I was. On school Sports Day I was unable to take part in any of the events, this had to change!

I

Now I feel stronger every day with no heart palpations or joint problems.

My daughter has a father she can be Proud of and happy to be seen with in Public.

Before

After

My vices before The Slimming Rooms, ‘Chip butties, pork scratchings and Pies were the norm. I’d get home from work, sit on the sofa and just stuff my face. A lack of exercise didn’t help either. I got so ill from being overweight, I was forced to give up my job for awhile’.

I first saw the advert for The Slimming Rooms in the House Magazine, it looked like just the sort of treatment I needed to help get my weight under control and my dignity back. The support and advance given to me by the Head Consultant, ‘Terry Gayle’, was second to none. Apart from attending The Slimming Rooms for regular Fat Loss (Ultrasound Treatments), to remove the stubborn areas of FAT, I also followed all the life style advice given to me. The chip buttie’s and pies have been changed for a ‘Paleo’ eating regime, I attend Zumba Classes, go swimming regularly and take long walks. A far cry from the once paid up member of the ‘Couch Potato Club’!

I love the New Me! The before and after photo’s prove that ‘The Slimming Rooms’ can really help you as they’ve helped me! By the way; my family, friends and daughter, now say how great I look now, and IT’S ALL THANKS TO THE SLIMMING ROOMS!

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01202 922523 | www.theslimmingrooms.co.uk | info@theslimmingrooms.co.uk

35

Have Phun!

Empowering Entertainment Phundee.com is becoming recognised for being the most personable crowdfunding site in town.

Originally set up by Ashon Spooner, an East London born performer turned business owner and co founder Jack Gaskin, Phundee sets out to Empower Entertainment and Arts projects.

Although a new site, Phundee boasts a higher then average success rate of 70% in comparison to the industry standard of 30 to 40%.

Crowdfunding is a way for those with defined projects or businesses to raise money from a large amount of people contributing small individual funds via the internet. The term crowdfunding has been around for centuries but has found form over the internet in the last 6 years. Crowdfunding grossed over $5billion for projects globally last year and is projected to continue its meteoritic growth, the world bank estimating the global crowdfunding industry to be worth $360 billion within the next 10 years.

Having launched 5 months ago, Phundee have successfully raised funds for Film, Theatre, Music and Fashion projects. Typical projects on Phundee have been among the coolest within crowdfunding and include a film on the worlds most famous hairdresser ‘Cuts', fashion projects such as ’The Flow Show’ supporting young creatives and Burlesque theatricals like ‘Tell Michelle A Secret’.

Like all crowdfunding projects, the audience is incentivised to fund by offering rewards in return for their contributions. This can be in the form of memorabilia or an exclusive experience,

rewards can vary greatly from project to project.

The latest exciting project Shake and Stir is a Vintage festival near the Bournemouth seaside.

This festival is certainly unique – launching you straight back into the 50s to experience the music, dance and fashion, which made the time so prominent.

The Shake and Stir project is a great example of the varied rewards a fan can purchase in return for funding, for £10, a photo of a vintage performer, for £150, you can be a VIP guest at the Friday night launch party allowing you to name a cocktail for the duration of the event.

Although a new site, Phundee boasts a higher then average success rate of 70% in comparison to the industry standard of 30 to 40%. Phundee do more than crowdfund projects, they have a serious mentorship scheme via their Ambassador programme. Crowdfunders have the ability to connect with Phundee Ambassadors, industry figures that help guide projects through to success during and after their campaigns.

Jimmy Akingbola, famous for his stint on Holby City and West end shows such as Othello said: “It made complete sense to connect with Phundee as our TriForce mission is to bring the industry to the talent, help move careers forward and support talent through our numerous events.”

Jimmy added: “Being an ambassador for Phundee means a lot to me because I love giving back and care deeply about how artists navigate the industry. This is why I set up my company and working with Phundee enables me to help so many more artists and companies make their dreams a reality.”

Phundee are set to continue the trend and launch many more exciting projects in the next few months, including the Peoples Play ‘Hellsing’

by Colin Charles which is a new twist on the story of ‘Dracula’ and ‘Ada Ada Ada’ based on a woman who was the worlds first computer programmer. This is set to be an exciting year for Phundee, whilst we’re continuing to see a high volume of successful campaigns via the site; we

have begun to map out focus areas to entrench our community outreach and activity.

Bournemouth is extremely important to Phundee, Silicon South is on the rise and the entertainment and arts community is thriving. With that, we’re extremely proud of the new additions to the Phundee family as we welcomed Bournemouth’s own Lynn and David Coleman to the team.

Lynn Coleman says, “Bringing Phundee to Bournemouth was an important and exciting dynamic in our desire to join the Phundee family.

We are thrilled to be able to offer this fantastic opportunity to empower the extremely active Arts and Entertainment culture here in Bournemouth”.

Phundee will soon be in town, so lets get ready to Shake and Stir Bournemouth as we Empower Entertainment.

Phundee www.phundee.com www.facebook.com/havephun twitter.com/havephun

NEWS

Coleman Staff Enjoy the Buzz of the Quayside at the Poole Harbour Boat Show The first Poole Harbour Boat Show took place on 9th and 10th May and has been hailed as a huge success by the event organisers, Poole Harbour Commissioners and Poole Quay Boat Haven.

been really good to show the public a part of our world.”

Nick Edgington, MD of Hayling Island based Legend Yacht UK Ltd commented, “Turnout at the Show has been much better than we expected.

It has been incredibly positive and we’ve been really pleased to be able to showcase the Legend 37 in Poole – a yacht that we first launched at the Southampton Boat Show in 2014. Poole Harbour is a great location for the boat show and we hope that the organisers stick with it and repeat the event next year.”

This weekend has been really good to show the public a part of our world.

Poole Quay welcomed sailing vessels of all shapes and sizes with many top brands featuring at the free entry event which attracted not just marine enthusiasts but families keen to learn more about the marine industry. Among those present were Sunseeker, Fairline, Windy, Bayliner and Legend Yachts, including Poole based charity, RNLI. As well as boats and ships to view close-up, visitors were able to enjoy many ‘on the water’ activities, courtesy of the local yacht clubs, as well as live music and fireworks on the Saturday evening. The public were treated to exclusive access to tall ships TS Pelican and Stavros S Niarchos with the ships looking quite spectacular at their harbour-side location.

Coleman Insurance Brokers was one of several sponsors of the event and were keenly involved in its organisation.

Richard Lacey, chairman of Poole Harbour Commissioners officially launched the event and said, “A lot of people have worked extremely hard to pull this event together for the town and we thank them all for their efforts.”

Richard continued, "We are starting something this year which will ultimately put Poole very firmly on the maritime event map and we are committed to making it accessible to everyone.

A team of staff from Coleman were present throughout the Boat Show, manning a stand on the busy quayside, chatting with visitors and providing numerous quotes to boat owners.

Tony Pauffley, Yacht & Commercial Craft Development at Coleman enthused, “It is fantastic to have a boat show on the edge of Poole Harbour. We are proud to have been one of the sponsors at this event and to have been involved in the organisation. The support that we have received from the marine industry as a whole has been superb and allowed the Boat Show to be the success that it has been.”

Tony added, “Lots of us spend our lives working in and around the harbour. This weekend has

Richard Bates, MD of Poole based Bates Wharf which is the distributor for Fairline for the South Coast and London commented, “It has been really busy…surprisingly busy! There has been a good mix of visitors too. We have seen lots of new faces but also many of our existing customers. The confidence in the boat show is very inspiring!”

Steve Handy, Sales Executive at Sunseeker Poole added, “This has been a fantastic opportunity for Sunseeker to showcase itself to local people and enable them to see the product that is built locally. It has also been good to get lots of people who work at the Sunseeker factory to come along to the boat show and see the quality of our competition. It helps them to appreciate how hard we need to work to make our product as good as it is!”

Sealine Boats UK which is based on the Thames in London were also present and Sales Director, Chris Manners enthused, “This boutique boat show shows the way forward. It really is buzzing!

We have had so many conversations. Visitors might not be current boat owners but they could be in the future. We are selling the life style for future generations.” Sealine was displaying their S330 and F380.

The Coleman Group www.thecolemangroup.co.uk +44 (0)1202 647 400

37

Talking Business with Cats Whiskers Day Nursery Situated near to Shelley Park close to the sea Cats Whiskers Day Nursery in Boscombe offers children a creative haven to thrive and learn.

their food. Breakfast, a hot lunch followed by dessert and teatime are all prepared at the nursery by the cook and follow a nutritious healthy balanced diet. Adaptations of the menu can be made to suit specific dietary requirements.

Going the extra mile is what it’s all about for Jacqui and Brian. From festive meals, nativity plays, visits from the library storyteller and local musicians, to charity events, and leaver’s celebrations for the children who begin their new journeys to school, at Cats Whiskers there is a sense of community and friendship. Families are integrated into the Nursery with an open door policy and continual communication and support.

Photo by Jerry Fenner Photgraphy

A family run business opened 15 years ago by Jacqui and Brian Pringle; the couple remains heavily involved, passionate about the provision of high quality childcare and early education.

Receiving a new early years award every year by various members of staff and for the performance of the nursery, Cats Whiskers have achieved ‘Outstanding’ in all areas for their latest Ofsted report. To quote Sir Michael Wilshaw Her Majesty’s Chief Inspector ‘The judgement of outstanding means that you are exceptional and significant elements of your work are exemplary.

I do not underestimate the considerable hard work, expertise and commitment it takes to achieve outstanding provider status’. This is a fantastic achievement and easily visible upon entering the nursery. Jacqui expressed of the whole team, “we are incredibly proud”.

Currently Jacqui and Brian employ 13 staff members several of whom have been part of the team since the beginning. June Byne has been key over the years as the nursery supervisor with expertise of working with young children for 45 years. It is integral to Cats Whiskers ethos that all staff whether working directly with the children or in an administrative way has the knowledge and understanding of how children learn. Providing continuous training and development the staff are qualified to a very high standard.

In the pre school where children are aged 3-5years there is an early years teacher on hand to assist the children with their learning through open ended play. Cats Whiskers offers a stimulating environment from which children and toddlers can learn and are provided with opportunities to try new experiences. At Cats Whiskers the ethos is to enrich children with opportunities that they can explore for themselves so that they become independent, confident, sociable learners, learning without even knowing.

As well as the older children the babies and toddlers love to explore the outside space. A large lawned garden complete with vegetable patch, bug hotel, Peter the rabbit, and a newly sunken rowing boat for hours of endless playtime, Cat Whiskers have created a natural sanctuary from which children can play safely. In the summertime they even have a tennis coach come by, turning the back garden into a tennis court.

In the kitchen a recent innovation was to form a large hatch between the kitchen and the children’s room with a low level bar so that the children can interact whilst cooking. Meal times are a wonderful opportunity where the children come together and sit around the table to enjoy

The Bournemouth Air Festival is soon approaching and Cats Whiskers have a prime viewing spot under the planes pathway. They are looking forward to taking the children outside to view the spectacular show. A wonderful Nursery for children to develop, providing them with the freedom to excel, Cats Whiskers Nursery could be referred to as a 5 star resort of fun and adventure.

A parent says “Going back to work was made so much easier with the help from everyone at Cats Whiskers. Our son loves it here and we couldn’t be happier... only problem is convincing him to come home after a fun day at nursery!!”

Cats Whiskers Day Nursery www.catswhiskersdaynursery.co.uk 01202 396 453 catswhiskers@btclick.com

Building brands that build businesses since 2003.

We help clients communicate with a strategic thoughtful approach to branding, print and digital design.

madebyparent.com

NEWS

Faces in Places Beales Breakfast – May

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Tracey O'Connell Law Point, John Gosling JGM Design Lynn Mitcham Sylvan Therapies and Dorothy Brown BCTC Executive

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Peter Lunn Cracking Media and Gary Junkuhn Brightnearly Harry Bidgood The Impressive Group, Andrea Piedot Bournemouth Hospital Charity

41

Faces in Places BH Banter – May

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Michelle Lewis & Wayne Lucas Harvest Fine Foods Paul Thompson BCTC Executive, Andy Whyte Inspiration Bureau, Mike Potter HJS Essentia, Nick Maites Partner4Change Elaine Sullman Cook, Denise Nicholson Domestic Angels

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Caroline Boyde & Richard Ayres Marie Curie, Stella Vargas Life Coach Social Media Scott Sinclair Deep South Media, Martyn Brown Marketing Bugle

NEWS

Faces in Places BH on the GO – May

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Des Day Supply Shack, Graham Foster Drawn In, Sarah Spargo Supply Shack Mandy Payne BCTC Immediate Past President, Karl Fuller Basepoint Centre Manager

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Justin Bartley & Ian Pitcher Action Coach and winnners of the card draw, Mandy Payne Jane Swift Marsham Court Hotel, Gary Buglass BIP Com Hannah Parsons Forest Home Hospice, Lia Martin A-One Insurance Group

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Faces in Places BH Banter – June

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Chrystina Whiteman & Emma Taylor Highly Commended Forever Green Florist Alun Williams Retiring Coastal Bid Manager, Peter Matthews BCTC President, Stefan Krauss New Coastal BID Manager Des Day Supply Shack, Rob Allen Green Wing UK

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Jason Bailey Highly Commended Mr Barbers Westover Gallery Judges Choice Runners Up Overall

NEWS

New Members See who is part of the chamber

April

May

Hannah Parsons Forest Holme Hospice 01202 442558 hannah@forestholmehospice.org.uk www.forestholmehospice.org.uk

Gary Buglass BIPCOM (Voice & Data Solutions) 07832 345937 gbuglass@bipcom.co.uk www.bipcom.co.uk

Richard Hanrahan Freedom Health Insurance 0808 250 7152 richard.freedomhealth@gmail.com www.freedomhealthinsurance.co.uk

Fredrik Domellof Alcatraz 01202 745656 fred@alcatraz.co.uk www.alcatraz.co.uk

Malcolm Davidge Futurewise Renewables 01202 826000 malcolm@futurewise-renewables.co.uk www.futurewise-renewables.co.uk

Gino Cirelli Website Internet Marketing Ltd 01425 200678 gino@webiml.co.uk websiteinternetmarketingltd.co.uk Gary & Angela Clarke Utility Warehouse 07730 548109 gclarke@utilitywarehouse.org.uk www.savemoneymoney.co.uk

Join Now

£75

1 - 5 Members

£95

6 - 25 Members

£135

26 - 99 Members

£195

100+ Members

To become a member you can join and pay online at www.bournemouthchamber.org.uk or complete the form, on page 8, detach and send with your payment to: Bournemouth Chamber of Trade and Commerce, Argyll House, 158 Richmond Park Road, BH8 8TW.

45

Chamber Patrons

Margaret, 75, living with cancer My day didn’t start too well.

Everything had got on top of me and I felt really low. When I called the Macmillan Support Line, I didn’t know where to start. But somehow they helped me find the words.

Just talking honestly about how I felt was such a relief. Now I don't have to cope with the bad days on my own.

For cancer support at home, over the phone, call the Macmillan Support Line free

0808 808 00 00 (Monday to Friday, 9am–8pm)

macmillan.org.uk Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604).

NEWS

What’s On Make a Date in Your Business Diary

Peter Westwood Best 4 Value, Stefan Krause Coastal BID Manager

July Monday 6th July BH Banter Call in for a drink on the way home and make the most of this informal monthly gathering.

Miramar Hotel 6:00pm – 8:00pm Free Wednesday 15th July AFC Bournemouth Business Breakfast With the last AFC Business breakfast being a sell out, this is sure to be another great networking opportunity.

Goldsands Stadium 7:30pm – 9:30pm £15/person Monday 16th July BCTC Members Cocktail Club Join the Bournemouth Chamber members for cocktails, chuckles and chatty networking.

Cliff House Hotel Southbourne from 7:00pm

Thursday 16th July Beales Breakfast Work the room with your business cards as much or as little as you like. You'll be surprised what contacts you can make.

Beales department store 7:30pm – 9:00pm Free Thursday 23rd July Green Knowledge Networking If you are a business offering green products or a company looking for help with your sustainability programme welcome to Green Knowledge Network Marsham Court Hotel 3:00pm – 5:00pm Free

Lisa Patrick & Malcolm Davidge Future Wise Energy

August

September

Monday 3rd August BH Banter Call in for a drink on the way home and make the most of this informal monthly gathering.

Location 6:00pm – 8:00pm Free

Wednesday 7th September BH Banter Call in for a drink on the way home and make the most of this informal monthly gathering.

Location 6:00pm – 8:00pm Free

Thursday 20th August Beales Breakfast Work the room with your business cards as much or as little as you like. You'll be surprised what contacts you can make.

Beales department store 7:30pm – 9:00pm Free

Friday 25 September Fawlty Towers – Dinner & Show Sit down to a mouth-watering three-course meal and enjoy the outstanding Laughlines as they perform the ever popular Fawlty Towers Dinner Show at The Cumberland Hotel.

The Cumberland Hotel 7:00pm £44.95/person

Thursday 27th August BH on the GO Join us for BH On the Go - the Networking Lunch Basepoint, Bournemouth 12:00pm – 2:00pm Free

FOR A FREE QUOTATION CALL

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