ISSUE 027 VOICE THINK. CREATE. DO
WHAT’S ON MAR - APR 2014
INTERVIEW JAMIE OLIVER
The fresh new online resource for creative business in Dorset.
Make a date in your business diary with our monthly events.
The hardest worker in the business (possibly the world!).
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A SELECTION OF PROPERTIES SALE AGREED THIS YEAR 96% OF THE ASKING PRICE ACHIEVED
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WHY CHOOSE HEARNES TO MARKET YOUR HOME? • Bournemouth town centre office with interactive touch screen marketing our properties 24/7 • Advertising in 5 publications • Upgraded advertising on Rightmove, Prime Location and Zoopla increasing the chance of our properties being viewed by 44% • Bespoke photography and professionally printed glossy brochures • Professional, experienced, local staff who provide personal email addresses and mobile numbers • Independent honest estate agency with strong values
Sally Gravener Owner
Lyndon Le Boutillier Owner
Lynda Le Boutillier Owner
James Evans
Valuation Manager
Gaynor Somerville Valuation Consultant
Natasha Charon Sales Manager
Johnathan Marsh Property Consultant
HEARNES – WHERE SERVICE COUNTS
Leanne Grey
Branch Administrator
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Contents Issue 27 of BH Business features... Welcome to the new BH Business magazine. The BCTC membership magazine that reflects the work and variety of events and activity that Bournemouth Chamber engages in over the course of the year.
07 Real Business Consulting
12 Interview: Jamie Oliver
32 Simonis Florist
08 Interview: Martin Lewis
11 Cyclevox Documentaries
16 Cherries Award Nomination
18 Think. Create. Do.
24 Business Trading
28 Health & Wellbeing
36 The Jon Egging Trust
23 Honeybells tent hire
42 Faces in Places
All rights reserved. Reproduction in whole or in part is forbidden except with the express permission of the publisher. The views expressed in BH Business are those of the contributors and are not necessarily shared by the BCTC, the publishing company, magazine or it’s staff. EMCH / Parent / BCTC except no responsibility for content and / or advertising copy supplied by third parties. BH Business is printed on sustainable fibre supplied through certified schemes. Both our paper mills have ISO14001 and EMAS. Please recycle this magazine when you have finished with this copy.
Presidential Thoughts
Presidential Thoughts Mandy Payne, President, BCTC Welcome to the new BH Business magazine; the BCTC membership magazine that reflects the work and variety of events and activity that Bournemouth Chamber engages in over the course of the year. Have a great March! With the digital world upon us, it is so easy to rely on the typed electronic word to communicate. Press the keys, save the document, press send and then move on to the next item. With social media, it’s the sharper and smarter use of fewer words to update your status or post news. E-shots are built and sent to keep you informed of events, activities, current affairs and offers, but I do sometimes wonder if they are read in the same way as you would take time to sit and read a hard copy magazine or newspaper. Of course we have analytics to show clickthroughs, pages read, by whom and when, which is all very fascinating, and we certainly cannot do that with hard copy – yet. What we, as those managing BCTC, can do is bring you this hard copy magazine produced by new publishers, Parent. We apologise for the long wait, but now full service is resumed, as they say. Six copies a year will be available for you to see updated Bournemouth Chamber news, events, opportunities and offers. It’s a great way for you to advertise your product, service or give us news of your charity work or expansion. BH Business magazine will be available to pick up from our regular events, some through the post and as a digital view on the Chamber’s website with a link to view it being sent through our organised e-shot system. As time goes by, we are going to ensure it is available to pick up on our high streets in town , in our trading areas and shopping centres, ensuring your business message or advertisement goes further to help your business grow. Communication is key; we all know that. It’s why our regular networking events are so well attended and enjoyed by so many. We enjoy our historical relationship with Beales, ensuring access to the department store every month to be able to host Beales Breakfast. All kinds of businesses attend including hotels, training companies, retailers, accountants, solicitors, manufacturers, printers, designers, website builders; you name it. They come and business is done in a relaxed, social, business atmosphere, comfortable for new and older
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morning or evening events and ensures a wide variety of businesses attending.
members alike. BH Banter, held at the lovely Hotel Miramar on the first Monday of every month, is vibrant and always well attended. We first set up this event years ago when a few executives fancied a natter and a little glass of the red stuff after work. It has grown organically since then and we now have a great turn out, but have still kept that relaxing feel that you have just popped in to have a catch up with business colleagues on your way home from work. The truth is that business happens here because there is no pressure and no intensity to sell. If you go to a networking event with a firm commitment to immediately sell your service or product in mind, then you will be a little disappointed as it rarely happens that way. However, if you go to make and grow business relationships, to listen to what others have to say as well as promoting yourself, then you will find that business happens because people very often ‘buy’ people and will tell others about what you do on your behalf. Last year we started our first lunchtime networking events working with the great team at Basepoint Business Centre on Bournemouth International Airport’s business park. This ‘On The Go’ event is going from strength to strength and really suits business representatives who cannot attend early
In the near future, we are looking forward to the BCTC AGM at the end of March, which is free and open to all members to attend. This will be followed by the Presidents Dinner with a great key speaker. We are then looking to our next events which will include our traditional Barons of Beef in June as the launch event for the Bournemouth Food and Drink Festival. Going forward, we are looking at the Air Festival, Wheels Festival and much more. Working with Bournemouth University, we are soon to send out a survey to all members asking for your views on the membership offer and what events and activities you would like to see as part of our yearly offer. Please take a few minutes to fill in and return it as it really does help and guide us with our internal planning. Coming up to the end of my first year as President, I would like to take this opportunity to welcome our new Patrons, Darren Northeast PR and Lovett Estate Agents. As a team, we look forward to working with them over the year ahead and, also, thank our current Patrons for continuing to support us. I would like to thank the Vice-Presidents, the Executive Board and the Executive Officer for their great support this last year; it’s been a wonderful experience. We have achieved so much by working together to support the membership. Our next task? To start planning the 2016 ‘100 years of BCTC’ celebrations, of course! The roller coaster that is BCTC never stops.
Credits BH Business is designed and published by Parent / EMCH on behalf of the Bournemouth Chamber of Trade and Commerce.
Contact
Contact Ross or Emma on 01202 200920 to discuss featuring your business in editorial or advertising in the next issue of BH Business.
t 01202 372437 www.bournemouthchamber.org.uk
Faces in Places Photographs by Louise Jolley & Sally Celmick
News
Mayor gives thanks for business support
Photography by Louise Jolley
Mayor, Cllr Rod Cooper and Mayoress, Mrs Elaine Cooper, recently held a reception in the Mayor’s Parlour for trade group leaders, patrons and executives from the Bournemouth Chamber of Trade & Commerce. Attendees were delighted to receive a tour of both the Mayor and Mayoress’s parlours with detailed points of historical interest and amusing anecdotes regarding the paintings, furniture, artefacts and the building itself. The Mayor thanked all those present for their support of the town’s business community and said that he looked forward to a positive future for the town.
Ward Goodman Financial Services adviser receives national recognition for client reviews
Business backing for housing charity Business Wessex which includes the Wessex network of the Chartered Management Institute (CMI) has adopted local housing charity BCHA as their chosen charity for 2014. Their support, which includes a mix of management, financial, business marketing and networking peer and professional support, highlights how fundamental the support of the business community is to charities like the BCHA. Lorna Trent, BCHA’s Fundraising Manager, said: “We are thrilled and grateful to have the support of an organisation with such clout like that of Business Wessex and their management network. Their generous support means that BCHA will be able to help more people off the streets, out of abuse, over skills barriers and onto employment.”
Ward Goodman Financial Services would like to congratulate Matthew Issacs on being named in The Saturday Times as one of the top rated financial advisers in the UK on the popular Independent Financial Adviser (IFA) review website VouchedFor.
With a score of 4.8 out of 5 from over 20 reviews, Matthew has been rated as one of the top 143 advisers in the UK and continues to receive positive reviews for the services he provides for clients as part of Ward Goodman Financial Services.
VouchedFor is an independent website which allows Financial Advisers working in the UK to setup a profile promoting what services they specialise in. Clients of these IFA’s are able to rate their adviser on advice, service and value using a 5 star system and can also leave written feedback on the adviser and the service provided.
Speaking about receiving national recognition for his positive client reviews, Matthew said, “It is pleasing to have such positive feedback from my clients. It gives me a real sense of personal achievement that my clients feel comfortable with my friendly yet professional approach to financial advice.”
Visitors to the site are able to search for IFA’s based on their needs and location and can view these reviews and recommendations from others to ensure they find an adviser who is best suited to them.
Contact
Contact
t 01202 875900 mitch.wood@wardgoodman.co.uk www.wardgoodman.co.uk
t 01202 676762 www.bcha.org.uk www.businesswessex.org.uk
Daniel Carey, chairman of the Chartered Management Institute’s Wessex network and a founder member of Business Wessex itself, said: “We are delighted to be supporting the important work done by BCHA. People who find themselves on the streets can come from any part of society, including the business sector. Whilst we are in a position to help, we wanted to do so.”
For further information
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Real Business Consulting Kevin Sheldrake Meet Kevin Sheldrake, Business Mentor and Certified Management Consultant, on a mission to bring the best of strategy and marketing consulting, and make it useful and accessible for real-world businesses.
I love what I do. I love combining creativity and analytics to reach understanding and find solutions. Consulting allows me to meet some amazing people who are equally passionate about what they do, and to work on a diverse range of challenges and innovations
Kevin brings a unique mix of: Over 20 years’ hands-on experience in change and consulting; Professional credentials backed by the Institute of Consulting; and, crucially, a passion for driving positive change and creating tangible value with the local business community.
Testimonials DW Accountancy & Financial Services Ltd “Kevin challenges you with a concise mentoring programme personally designed with you, and for your business, to obtain clear objectives & values. This has already had its benefits by enhancing my customer relationships and increasing personal drive & clarity. Kevin’s personable approach and sense of humour makes our face to face sessions enjoyable, with proven results.” Denise Ward, Director, www.dwaccountancy.com
Broadstone Link incorporating Corfe Mullen & Kinson Link Magazines “Kevin has guided us through a difficult period by introducing a number of simple but highly effective ways to assess how and what we needed to do to manage our business. Very quickly we implemented some of the procedures and tasks Kevin recommended to help manage our day to day workload, which has already produced some great results. Kevin is great to work with and has very quickly grasped a thorough understanding of our business needs.” Karen & Paul Foreman, Directors www.broadstonelink.co.uk
Real Business Consulting Who it’s for: Business owners and executive teams who want to: – Take more control of their business with greater clarity and direction. – Improve the impact of their marketing efforts, including breaking into new markets or developing new channels.
In 2013 Kevin made the decision to leave the comforts of a large and well-established employer to create a truly independent business mentoring and consulting practice, that could work more closely with local business owners and executives on their opportunities and challenges. “I founded this new initiative on my own professional values of: – Practical delivery and tangible value, – Relentless attention to the customer experience, – Professional excellence and integrity.”
– Resolve operational difficulties (e.g. employee engagement, internal bottlenecks and skill gaps)
The result is Real Business Consulting.
– ‘Take their business to the next level’: Raise performance, increasing client income and repeat business, optimising costs.
Want to talk through a business challenge, or find out more about Real Business Consulting? Contact t 07519 628940 kevin@rebuco.co.uk www.rebuco.co.uk
@rebucouk kevin Sheldrake
Interview
Interview Martin Lewis Journalist and TV presenter Martin Lewis, 41, is back with a new series of ITV’s The Martin Lewis Money Show. He talks about coping with the recession, why one size doesn’t fit all and why he doesn’t preach about making money What we can expect from the new series of the Martin Lewis Money Show? Well, it’s the first time I’ve done the series in January, and January is money month. It coincides with when everyone is sorting their money out, when everyone gets their credit cards bills. We’ll be focusing very hard one what I like to call ‘The big and the easy’; the big: savings, mortgage, gas and electricity, credit card, debt; the easy: we’ve got hints on selling your gold, holiday haggling - because lots of people book holidays in January, and gas and electricity again, which I categorise as both big and easy. The idea is to save as much as possible. In effect, it’s the programme that pays you to watch. You’re readdressing a case for the first time in the episode one Yes, I’m doing a revisit of a money makeover I did nine years ago. The reason I wanted to do this one is because it is perhaps the most difficult money makeover I’ve ever been involved in. They were a family who were in terrible, terrible trouble. I had to cancel their Christmas. I had to tell them they had to sell their house - they’d run up £150,000 on the credit cards. It’s easy to go back three months later and say, ‘Oh yes, they’ve started to improve,’ but nine years on... did it work? After five years of one of the darkest recessions ever, how long do you think it’ll be before we show signs of recovery? Well I tend not to look at the economy, I look at individuals, and I think it’s wrong to say, ‘This is the darkest time that anybody has faced’. We have a split economy. For those people working for private sector companies that tended to do rather well, and they have tracker rate mortgages, times have not been that bad at all. For those working in the public sector or on benefits and have seen pay cuts, or those who have lost their jobs, who were seeing rents go up, even when incomes weren’t, who were seeing gas and electric bills rise, it’s been hellish.
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I tend not to believe there’s any sort of ‘one size fits all’ problem that’s out there; it’s different for everybody.
I’m about providing information for consumers and fighting for consumer rights. I’m not about setting businesses up. I got lucky.
I imagine there’s a lag between the recession and its effects on people. Yes, the most number of bankruptcies tend to be 18 months after the time the recession ends. Certainly I think we’re going to be having problems at least for the next couple of years. Let’s remember we’re still in this ridiculously low interest rate environment, far and away below historic levels for a long time. It looks like things are starting to improve; we can cross our fingers, but we are still far from getting back to where we were before it all went bad. Finally, can you give us a potted history of how you made your millions? No because that’s never what I intended to do. I certainly don’t preach about how to make money. That’s not really my thing or my passion, to be honest. I was very lucky is the answer. I set up a website I believed in, and it originally had no way of making money. I still don’t consider myself to be an entrepreneur. I’m somebody who set up a website, and I consider myself to be a journalist and consumer campaigner. Because the website got so big I needed a way to fund my servers, so I came up with the most ethical way I could think of to fund the site, and it did a lot better than I thought it would. I don’t ever talk about that because I don’t really think that’s what I did. I’m about providing information for consumers and fighting for consumer rights. I’m not about setting businesses up, and I think there are far more qualified people than me to talk about how to do that. I got lucky. The Martin Lewis Money Show can be seen Friday nights on ITV.
News
BID spring campaign launched at London travel shows The new Bournemouth branded P1 Powerboat attracted plenty of attention at the “Destinations” holiday show in London, so much so we had to take the pictures after everyone had gone home, so you can see the boat! Bournemouth’s Coastal Business Improvement District (BID) funded exhibition stands at this year’s “Destinations” and Outdoor Adventure & Travel Shows over two weekends in February. The stands are part of the BID’s commitment, as Festival Partner, to support the first ever Bournemouth Wheels Festival later this year. The Coastal BID’s spring promotion encourages people to book direct with local hotels and take a break in Bournemouth between now and the end of April. Based on the “Colour Your Life” theme, the campaign highlights over 200 events and activities on offer in Bournemouth this spring. Guests booking with participating hotels then have a chance to win a four night VIP break to the 2014 Wheels Festival (24-26 May).
Appearing in public for the first time, the new Bournemouth branded boat helped to underline the Coastal BID’s claim that Bournemouth is England’s most eventful coastal resort. The P1 Powerboats will be in Bournemouth for the weekend of 31 May/1 June. Alun Williams, Coastal BID Manager, said, “The shows were a real success. Working alongside Tourism representatives we were able to talk directly with potential visitors and bring them right up to date on what Bournemouth has to offer, especially this spring with our “Colour Your Life” promotion, plus the Wheels Festival and P1 Powerboat events in May.”
The shows were a real success. Working alongside Tourism representatives we were able to talk directly with potential visitors and bring them right up to date on what Bournemouth has to offer
For further information Contact t 01202 291200 alun@coastalbid.co.uk Alun Williams Manger, Bournemouth Coastal BID
New Business Development Manager Fowler Penfold Newbury Office Insurance in Ferndown is delighted to welcome a New Business Development Manager for their Newbury operation. Chris Clacy will be working for Fowler Penfold, part of the A-One Insurance Group, to expand their already flourishing office in Newbury. Chris brings with him many years’ experience and previously was the Regional Development Executive for Zurich, looking after 130 brokers across the South of England. He said, “Although I did really enjoy the role with my previous company, in my opinion you can’t beat broking which is why I was delighted to be offered the role within the enormous and well renowned A-One Group, working for Fowler Penfold.” Chris built up his commercial knowledge working for an insurance broker in Wokingham, where he specialised in the motor trade and covered insurance solutions for a brief spell.
Chris started his career with a well-known high street insurance broker and during his time there was responsible for all car clubs including Mustang Owners Club of Great Britain, BMW Land and Scoobynet; the latter being two of the largest specialist enthusiast forums on the internet. In his spare time Chris enjoys golf and currently has achieved an enviable handicap of just 7. However, he also enjoys running as well as supporting Fulham FC – although neither of these last two activities are proving very satisfying for him at the moment.
A spokesman for Fowler Penfold said; “We are thrilled with Chris’s appointment and already 2014 is proving to be a good year for him – and us. He has started the year with a new job and a new baby although he may need to revisit his recreational sport and his football team choices!”
For further information
One gives you excruciating pain and tires you out completely. The other is running
Contact t 0844 880 7778 www.fowlerpenfoldproperty.co.uk Chris Clacy, Business Development Manager
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Cyclevox documentaries for Open University The bicycle has come a long way since its introduction to Europe in the 19th century. From a wooden contraption without pedals, gears or brakes, to the light, high-tech, streamline machine of today; the story behind the design is a fascinating one. Commentary, PR and production company Cyclevox has produced a series of short documentaries, Design Behind The Bike, for Open University’s free OpenLearn programme. Five films cover all aspects of bicycle design including history, aesthetics, wheels, frame and materials. The series is already proving incredibly popular, receiving over 11,000 YouTube views in its first week. Design Behind The Bike interviews a number of cycling legends including five times Tour
De France winner Bernard Hinault, cycling commentator Phil Liggett MBE, and former pro cyclist Roger Hammond. The creative teams behind such leading brands as Raleigh, Rapha, Condor, Genesis and Mavic also share insights into bike design and manufacturing. The series is the sequel to the Science Behind The Bike programmes Cyclevox produced for Open University in 2012, which has had nearly 70,000 YouTube views and became the number one global download on iTunes U for several weeks. Cyclevox has produced cycling programmes for ITV4, Sky, Eurosport, Supersport and online channels. Founder of Cyclevox, Anthony McCrossan, says: “We want to produce programmes and features that are factual and interesting, yet also inspire others
to join this exciting and everchanging industry. With this new series, Cyclevox has produced a fascinating analysis of the industry. We are proud of the project and success is evident in the immediate popularity of the programmes. We have a genuine passion for cycling and it has been a pleasure conveying the broad subject of design into film. The production team couldn’t believe their luck when I told them they were travelling to France to interview Bernard Hinault!” For further information OpenLearn offers free access to programmes, course materials and expert opinion on topical issues. People are developing their passions, enrolling on courses, and entering the industries they love.
Contact t 079777 714 787 jo.oconnell@cyclevox.com www.cyclevox.com
Interview
Interview Oliver’s new twist Jamie Oliver has teamed up with boyhood pal Jimmy Doherty for yet another new TV show. The hardest worker in the business (possibly the world!) tells us about snake food, why he loved growing up in a village and the importance of a family Sunday lunch. Say what you like about Jamie Oliver, naked chef extraordinaire, he has certainly achieved a lot in his 38 years. He’s forced the government to think about making school dinners healthier (following his ‘Feed Me Better’ campaign, launched in 2005), turned countless unemployed youths into chefs with his Fifteen apprenticeship programme, set up restaurants around the world and had more books and TV shows than it’s possible to count. All this from a man who, by his own admission, did pretty badly at school. “I didn’t do well in the traditional sense,” says Oliver, who’s previously spoken of his dyslexia. Luckily this Essex boy had a saving grace food. “I never got depressed about being crap because I always knew I could cook - I knew that by about 13.” In fact, Oliver’s been working in the kitchen since the tender age of 10, when his dad, Trevor, gave him a job in the family pub - The Cricketers, in Clavering. Trevor had reasons for being a taskmaster, it kept the young Oliver out of trouble and taught him the value of money. It wasn’t just Oliver who was dished out work. His best pal Jimmy Doherty, of Jimmy’s Farm fame, was on washing-up duties. When they weren’t working in the pub, Oliver says the pair had quite a Huckleberry Finnesque childhood. “We were quite free. We’d leave early, come back late and no one worried much.” They lived in a nice village, with a nice community and nice kids, Oliver recalls. “I’m very thankful for that - to this day I’m still very close to lots of my best mates from school, and probably still in contact with 90% of them.” The young pals spent a lot of their time experimenting with food, creating unusual desserts and new crisp flavours.
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Fact file - Jamie Oliver His first TV show, The Naked Chef, aired in 1999 In the decade and a half since, he’s had more than 20 programmes, including Jamie’s School Dinners, Jamie At Home and Jamie’s 30 Minute Meals, and countless accompanying books. He married his long-term partner Jools, a former model, in 2000. Jamie And Jimmy’s Friday Night Feast is on Fridays on Channel 4
Doherty’s real passion, though, was animals. “He’s always kept hundreds of animals, from tarantulas to lizards. I’d go around to his on a Friday night at the age of 14 and he’d be dissecting roadkill - it would stink, but he’d be as happy as Larry,” Oliver recalls. Doherty’s parents weren’t so pleased. “His mum used to have fish fingers, which back in the day was quite posh,” the chef explains. “She’d go to get them from the freezer and would find hundreds of frozen chicks for the snakes.” More than 20 years on and Jamie and Jimmy - now grown men - are still great friends. And following on from Jamie And Jimmy’s Food Fight Club last year, where they pitted the best of British food against Europe’s finest fodder, they’ve since returned to our screens with another joint project - Jamie And Jimmy’s Friday Night Feast. The series is all about cooking dishes to impress friends and family on the weekend, from the perfect roast potatoes to delicious meals prepared inside a dustbin. It also features a number of celebrities, including Sienna Miller and Usain Bolt, learning to cook their favourite dishes. Bolt was a particularly keen student and when asked if there was anything he wanted to learn, the answer was simple. “He went: ‘Dude, I just got to learn how to chop fast like a chef.’ Typical Usain - he wants to chop and he wants to chop fast.” Oliver obliged and taught the Olympic medallist the secrets of speedy slicing - then challenged him to a chopping race. Oliver won. “He’s naturally competitive, so he wasn’t too pleased about that,” the chef admits. The show also sees Oliver and Doherty travel around the country (in their pimped-out Ford Capri, featuring fetching leopard print seats) trying to bring back a traditional, regional delicacy that is dying out. On one of these trips, the multi-talented Oliver
ends up showing off his drumming skills. He has been a drummer since he was 11, he says, and was in a band - Scarlet Division - until he was about 24. “We had a single once,” he recalls. “It was important for us, because we lived in the country and the bus only came through once a bloomin’ week, so because we were a bit stuck we’d just make noise in the shed at the top of the garden.” The chef still owns a drum kit and has tried, and failed, to teach his young son, Buddy. As well as nurturing their musical skills, Oliver also, of course, likes to teach his kids (alongide Buddy, he and wife Jools have three daughters, Poppy, Daisy and Petal) cooking techniques. He’s known for being a workaholic and, in the past, much media attention’s been paid to how much time he’s spent away from his family as a result, but he says he always tries to get the family to sit down together for a meal on Sunday. “With four kids it’s quite comical at times, but it is important - family dinners are there to be laughed over and cried over.” And just like his father, Oliver’s keen to make sure his children learn the value of money and hard work. “My kids are no different to most out there,” he says. But, they are probably exposed to a wider variety and calibre of food than most kids, surely? “I test a lot of my food at home before I take it to the restaurants,” Oliver admits. And though he might have spent a large part of his career teaching people around the world how to cook healthy meals, through his TV shows like Jamie’s Ministry Of Food, he notes that you cannot always be good. “It’s not about perfection - if food was all healthy it would be incredibly depressing,” he says. Yes, healthy food is important, but it’s all about balance. And as Oliver says: “For the love of God you’ve got to have a bit of cake.”
News
Dorset Children’s Foundation
Amuzo awarded £50k to begin development on ‘Project Greener Grass’
The Dorset Childrens Foundation is a small UK, independent charity, set up with the sole purpose of helping local sick and disabled children. Our two successful charity shops more than cover all our overheads so ALL donated money goes directly to our causes. We opened in mid march 2013 and since then have donated over 20,000 to local children. £1000.00 to Highcliffe School, for pupils with special educational needs; £5300.00 towards a life changing operation for Skye Cowan, from Parkstone, who has cerebal palsy; £1250.00 for a specialist trike for Lucas; £2200.00 for a wheelchair for Stanley from Wimborne; We donate to both individuals and institutions and support the Bournemouth food bank and both The Springbourne and Southbourne Family Centres , at a cost of over £4000.00. Please see our web site thenationalchildrensfoundation.org for details of others we have helped. We want to keep on giving, but this is only possible with your support. We always need your unwanted goods for our shops, volunteers, fund raisers, and event hoasters. If you or your company are able to offer us financial support you can donate via our web site or by texting TNCF13 [any amount] to 70070, every penny is gratefully received. Please contact us directly ; 695-697 Christchurch rd. Boscombe, BH7 6AF, or 938-942 Christchurch rd, Pokesdown. BH7 6DL For further information Contact t 01202 390011 patsyhallmey@aol.com
Amuzo, Bournemouth’s very own award-winning computer games company, have been awarded funding of £50,000, from Creative England’s one million pound GamesLab programme. Creative England’s GamesLab aims to sustain and aid the growth of the most innovative games companies in the South West of England by providing grants as well as expertise. Head of Production here at Amuzo, Adrian Smith, is delighted with the prospect of once more creating a unique brand. “Launching Tomb Raider with Core Design was one of the highlights of my career to date. Publishing something you create from the ground up is a thrilling experience; one I can’t wait to share with the team here in Bournemouth.” We aim to create something brand new, that is not only uniquely British and great fun to play, with this boost of support from Creative England‘s GamesLab and hope it reflects the innovative work being created by games studios here in the South West. 2013 was a busy year for us as we ported titles to seven platforms, monetising virtual content on each one. Our Business Development
Director, Mike Hawkyard, added “We’re really proud of our accomplishments to date. This grant has come at the best possible time for us, allowing us to leverage our team, technology, and contacts from a position of great success.” Set initially in a quintessentially British village, our latest IP, running under the code name title of ‘Project Greener Grass‘ will feature crazy cosmic cows locked in an intergalactic battle against flocks of mutinous mutton. It’s going to be an action-packed arcade-style adventure that will leave players wanting mower… Creative England GamesLab is funded by the European Regional Development Fund (ERDF), supported by the Government’s Regional Growth Fund (RGF) and led by Creative England.
For further information Contact t 01202 767300 studio@amuzo.com www.amuzo.com
LOCAL PROPERTIES
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News
Cherries engage fans to earn Football League award nomination AFC Bournemouth has been nominated under the best digital content and audience growth category for this year’s Football League Awards. Ian Harte’s Left-Foot Free-Kick Challenge has been highlighted after achieving more than 20,000 views to date on the club’s YouTube channel. The competition, which was run at the end of October, encouraged supporters to film their best efforts imitating Harte’s set-pieces on their smartphones and submit them by email for the man himself to judge. The former Leeds United and Republic of Ireland full-back was impressed by the standard of entries and selected two winners, who received a pair of signed boots and tickets to the home fixture against Bolton Wanderers. Derby County, Queens Park Rangers, Oxford United and Coventry City have also been nominated for the category, with the winners announced at The Brewery in London on Sunday 16th March. “I am absolutely thrilled that the club has been recognised for such a prestigious award,” head of media and communications Max Fitzgerald said. “Our digital content is something we have been trying to improve, and when you consider that there is another 71 clubs vying for a nomination from the Football League, to be in the top five is fantastic. “The media and communications team at AFC Bournemouth have been working hard to improve the club’s day-to-day content, and also ensure the level of engagement with our everincreasing fan base steadily improves as we aim to become an established Championship side both on and off the field.
“Ian Harte’s Left-Foot Free-Kick Challenge was a perfect example of us doing this, and it escalated beyond our initial expectations, capturing the imagination of not only football supporters, but those beyond as well. “I’d like to thank all the supporters who have engaged with us online and taken the time to consume the new media that we’ve been creating.” New for 2014, the best digital content and audience growth award aims to recognise the clubs that can best demonstrate results they achieved during the previous year in developing content to grow audience to their websites and channels.
The winning club will be selected based on how well it can demonstrate how exciting and engaging content has significantly increased audience to their website and/or mobile sites, and will have also used social media, search engine optimisation, video, emails, analytics and innovative partnerships to help achieve this. The judges will be considering the following aspects: clearly defined objectives, innovation and originality, quality of execution and a demonstration of results achieved - in particular using analytics of audience behaviour.
For further information Contact t 01202 726358 alex.smith@afcb.co.uk www.afcb.co.uk
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McKinlays Estate and Letting Agents
Bowls trophy settles in Bournemouth The Bournemouth Bowls Association trophy now has its own resting place in the Mayor’s Parlour. As the association nears its centenary, Bournemouth Chamber of Trade has recognised the importance of this popular sport to community and visitor tourism. In 1923, the Chamber spent £75 on a magnificent solid silver trophy cup complete with an execution in enamelled silver of the Bournemouth coat of arms, displayed on the front. Coveted by clubs around the country, the cup, estimated eight years ago to be worth £10,000, has been officially retired and now resides in The Mayor’s Parlour in Bournemouth Town Hall. The winners take another trophy back to their own club for display for the year. In 2013, The Chamber granted a lump sum to the Bournemouth Festival of Bowls organising committee to assist it in its work attracting competitors to the town for the annual tournament and the event has the Bournemouth Accommodation and Hospitality Association’s support. The bowling community is hoping that the Bournemouth Parks Department will plan a Centenary celebration display which could make their entry at Chelsea Flower Show in 2017. The Bournemouth Council’s support for the sport of bowls over the last hundred years ensures some of the finest and most numerous playing surfaces and facilities in the country and this important festival contributes to the boost to tourism, directly affecting local businesses in the summer months. Mandy Payne, President, stated that she was very happy that the Mayor has taken it into the town Hall for safekeeping. “Our history is as important as our todays and tomorrows. We need to ensure these precious items are kept safe for future generations to understand and enjoy.”
Mckinlays are an independent Estate Agent based in Southbourne who have been operating locally for the last 12 years, they have also recently incorporated Wicksons Estate Agents a long standing well established Independent agent. They are dedicated to providing all potential vendors and purchasers with a real & honest experience when selling or purchasing a property. Mckinlays aim is to help understand and assist through the sale & purchase process. Information for Landlords: McKinlays Lettings prides itself on offering a unique and personal approach to letting your property. With a dedicated property manager who is personally familiar with you, your property and your tenant we feel that we are able to offer Landlords what they really are looking for: peace of mind that their valuable asset is in the hands of someone who actually cares. We offer a fully managed, bespoke service for 10% no vat and a tenant find service of 50% of the first months rent subject to a £250 minimum charge.
Information for Tenants: “All properties are let on an Assured Shorthold Tenancy. Prior to the commencement of the tenancy references on all tenants must be undertaken for which an administration fee of £200 for the first applicant and £50 for each additional applicant/guarantor is required. This fee must be paid before any references are carried out. In the event of the applicant withdrawing from the tenancy after references have been completed this fee will be NON refundable. All rental figures are exclusive of council tax, water rates and any other utilities unless otherwise stated within the property details.”
Contact t 01202 646964 sales.bournemouth@mckinlays.co.uk www.mckinlays.co.uk
Business profile
Local creatives Think.Create.Do In recent weeks Bournemouth has seen the launch of a new online resource to help grow the regions often talked about creative and digital sector. ThinkCreateDo is a directory, newsfeed, jobs board and events calendar It not only provides a focal point for the industry and it also enables anyone wanting to engage the services of a creative or digital expert, to find the right person or business for their needs. “Bournemouth, Dorset and Poole has a wealth of small, agile businesses who are working with some great clients” said local creative economy consultant and ThinkCreateDo founder, Matt Desmier, “But because they have their heads down just getting on with the work, their achievements are some of the areas best kept secrets – ThinkCreateDo will change that.” The newsfeed operates rather like a Reutersstyle news agency. “It’s a repository that any company can upload relevant news stories too. Then, using our network of journalists, editors and PR professionals, ThinkCreateDo will share these stories locally, regionally and nationally. It’s time to shine a light on Bournemouth” Matt said. Funded via generous grants from Bournemouth Borough Council and Bournemouth University, within three days of launching, ThinkCreateDo already had over 30 jobs listed, clearly demonstrating there’s a need for such a resource. “By putting all of the jobs in the sector alongside a directory of all of the agencies, along with all of the good news being generated and being more than the sum of its parts, ThinkCreateDo is telling a BIG story that everyone benefits from.” “And the best part,” Matt added, “most of the service is free!” Anyone can upload news, post events and have a basic listing in the directory completely free of charge. Enhanced directory listings and posting jobs carry a small charge, but as Matt says “ThinkCreateDo is entirely not-for-profit. Any revenues it generates are ploughed back into the service, making as many people aware of the good news as possible.”
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Matt Desmier Founder
With over 20 years experience with the creative economy, working both agency and client-side and with big and small businesses, has given Matt enviable exposure to the industry. He’s also worked extensively with the public sector and has an in-depth experience of that sometimes strange beast too. “The skills I’ve developed as a designer, a design manager or a facilitator; leading a creative business incubator, acting as a mentor or working as a digital innovation consultant; have equipped me with a wide-ranging skillset. ThinkCreateDo allows me to use them.”
Want find out more about Thinkcreatedo?
Contact t 07846263263 matt@thinkcreatedo.co.uk www.thinkcreatedo.co.uk
@ThinkCreateDo Matt Desmier
The Mayor’s Walkabout
The Mayor’s Walkabout Charminster Undeterred by February’s wind and heavy rain, the Mayor of Bournemouth, Cllr Rod Cooper, recently toured the trading district of Charminster.
The tour started at Paul Watts estate agency, where Margaret Annable, owner introduced the Mayor & Mandy to her colleagues, Penny Shaw and Leigh Nash.
Antiques & Furnishings is a family business run by brother and sister team, Philip Neath and Christine Newry. Offer an eclectic mix of antique and new furnishings.
Roxy’s bistro opened two years ago and specialises in European cuisine. Owner, Roxana Ardelean from Romania. She is pictured with her assistant Alexandra Virtopeanu.
The Charminster branch of Ellis Jones has 50 members of staff over four floors of the building. Pictured with the group is Nigel Smith, a managing partner.
Lesley Stephenson welcomed the group to Head2Toe Security and Workwear, a business she set up seven years ago alongside her national training company.
Coles Miller Solicitors has been in Charminster for 18 years. The Mayor, Mandy and Margaret are pictured with Chris Whittle and Pam Coniam.
Anthony, Joyce and Yisaac Yuen welcomed the group on Chinese New Year’s Day to Wonderful Kitchen and Lounge with a refreshing cup of tea.
Accountancy firm, Martin & Co look after around 300 local businesses. Mike Golden and Gordon Long (who is also BCTC Vice-President) entertain the Mayor.
Preparing for Valentine’s Day, Sarah Patient and Sammy-Jo Stanley stopped for a minute to tell their visitors how they would be donating 10p per Valentine’s rose sold to the British Heart Foundation.
Maggie Barnaby from Barnaby’s opticians believes they give their customers the best of both worlds as their frames are fashion led, with over 30 design brands available plus their dispenser, David, was voted one of the top three in the country last year.
Landlord of The Richmond Arms, Lee Hazell has plenty of ideas for the pub from 80’s evenings and quizzes to curry nights and rock and roll. The Mayor’s tour finished here and he was presented with a hamper of Dorset food.
Next Mayors walkabout If you would like the Mayor to visit your local trading district please get in touch and tell us why...
Photography by Sally Chelmick
Escorted by BCTC president, Mandy Payne and accompanied by Margaret Annable, immediate Past Chair of the Charminster Traders’ Association. Cllr Cooper was interested to hear about the successes, such as the award for ‘It’s Your Neighbourhood’ - Bournemouth In Bloom, and the issues, such as parking, facing the area.
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News
Meridian sponsor sell out Sportsman’s Dinner dinner
Clipper Ventures choose Salad
The eagerly anticipated Sportsman’s Dinner at AFC Bournemouth is just around the corner and as with last year’s dinner with guest speak Lewis Moody, the event is again a sell-out. England rugby star Austin Healey and exEngland cricketer Shaun Udal will join Eddie Howe on an all-star panel in the ‘Question of Sport’ themed event on Thursday 27th February 2014. Healey made over 50 appearances for the English rugby team and also appeared in BBC’s Strictly Come Dancing, whilst former cricketer Udal took over 700 first class wickets for Hampshire and spun his country to a famous victory against India in 2006. This unique event will be held from 6.30-11pm and will involve the sporting trio competing for points in question, video and activity rounds on a range of sporting topics, whilst also telling tales from their careers in front of a packed house. The event is being sponsored by local company Meridian Lifts and Andy Tomlin, MD, said: “My wife, Jo and I with our children regularly attend games at AFC Bournemouth and really enjoy the atmosphere so when we were approached to sponsor the Sportsman’s Dinner we didn’t hesitate. We are always keen to play a supportive role within the community as currently we support Poole Town F C and are also regular sponsors of Poole Speedway. Showing our support for AFC Bournemouth with the forthcoming sell out dinner seemed another great opportunity for us to do our bit within the local area.’
In addition to a superb 3 course dinner, guests can sit back and listen to these three major sporting names as they recount various individual tales and also put their knowledge of sport to the test at one of the football club’s biggest social events of the year.
For further information
Poole-based Salad Creative are delighted to have been chosen by Clipper Ventures, owners of the prestigious Clipper Round the World Yacht Race, to be their digital partner. Clipper had had an extremely difficult experience with a large, well known digital agency and needed an agency that could take on an incomplete website, get it finished before the start of the second leg and be on hand to offer continual support.
Contact t 01202 773332 enquiries@meridianlifts.co.uk www.meridianlifts.co.uk
Salad Director and Head of Digital, Adam Morland, comments, “We’re loving working with the race team so far, and look forward to future developments of both brand and digital in the coming year.” Clipper Ventures Marketing Brand Manager, Terri Clarke, said: “Salad Creative has been a great find. Having had a difficult experience with a previous agency, we scoured high and low to get our race website back on track, and within an already overspent budget. Salad turned the brief around quickly, met tight deadlines and was proactive in liaising with our partners to get the site delivered. The team has picked up a difficult project with ease and has been a total pleasure to work with.”
Contact t 01202 330000 ideas@saladcreative.com www.saladcreative.com
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Honeybells tent hire grows ten-fold in 2013 2013 has proven to be a successful year for glamping (glamorous camping) company Honeybells. The Dorset-based firm has increased the number of canvas bell tents for hire by ten-fold, from ten to over one hundred. Honeybells can now host up to 500 guests, almost beating the London Ritz in capacity. Key contracts for 2014 events include Glastonbury, F1 Grand Prix and Moto GP at Silverstone, the 24 Heure and Classic races at Le Mans, CLA Game Fair and Tour de France’s Yorkshire-based Velofest. Established in 2010 with just one tent and a simple website, demand for Honeybells’ tent villages has since increased at an unprecedented rate. The luxurious customer experience and high level of personal service owners Sam Gater and Ross McBay provide is renowned throughout the wedding, festival and corporate events sectors.
Sam and Ross have continuously reinvested in the business and now manage nine part-time staff and four vehicles across the UK. Collaborative partnerships with established suppliers such as ZooLoos and Stunning Tents have proven successful in growing their portfolio of clients. Honeybells owner, Samantha Gater says: “It was only a few years ago that we purchased our first bell tent. Weddings and hen parties were our core business for several years, but now we’re supplying tent villages to some of Europe’s largest events. We’re successful because stick to our core values; always deliver on promises, offer unbeatable personal service and be as flexible as possible.” Glamping guests can relax with home comforts such as real double mattresses, sheepskin rugs, fairy lights, carpets, mirrors,
indoor and outdoor lighting and breakfast each morning. New for 2014 is the ‘Pamper Tent’ which hosts mirrors, hairdryers, phone and hair-straightener power points. Earlier this year Honeybells launched sister venture, Campeazy, which supplies pre-pitched tents to events and organisers across the UK. In addition, Honeybells can also provide a reception tent and staff, 24/7 assistance and security, a Moroccan chill-out tent, daily maid service, hot tubs, check in/ out service including luggage delivery, changing room and pamper tent, children’s play tent/ crèche, daily newspapers, vintage sweet cart, fire pits and hay bales, luxury showers and toilets and mobile bar.
For further information Contact t 07817672502 sam@honeybells.co.uk www.honeybells.co.uk
Feature
Business Trading Doing Business in the 21st Century Bartering was the first type of payment system and has been used through the centuries on small and large scales. Even most of the top Fortune 500 companies have their own barter facilities of some kind One to one direct barter has its challenges. For example, how do you establish value if you want to trade a laptop for some desks and chairs? Equally there is a question of timing. You might want the desks now and the chairs later. Also, how can each transaction be controlled? Technology has allowed this form of exchange to take on new heights and with companies such as Bartercard, the process of finding goods and services to swap with your own offering becomes even more attractive. The concept was developed in 1991 in Australia so that small and medium sized businesses could benefit from bartering in the same way the bigger companies, with their own resources to manage the process, do. Today it is a global business with more than 55,000 cardholders offering an array of products and services which can be purchased through ‘trade pounds’ - the Bartercard currency. By acting as a third party record keeper, the concept allows businesses to trade with each other easily. For example if a restaurant owner wants a menu printed rather than pay the £500 or so in cash to do so, he can exchange the equivalent value in food and drink. One of the advantages of this is the food and drink provided will cost less than the sale price. So he not only saves the £500 cash in terms of paying for the menu, but the real cost to him will be trade costs of the products and services he puts into the Bartercard system. And in a time of strict lending, Bartercard is one of the few businesses to offer a line of credit, allowing new customers to trade immediately - in exchange for a small monthly fee and commission on all sales and purchases. A further benefit of adopting a barter approach to running a business is that it provides an opportunity to generate new customers. Whatever you have to offer will be promoted to all other members so that they know who you are and what you do.
This is just one of the list of membership benefits - and a very valuable one considering how costly it can be to reach even a small number of relevant prospects. Not only that, new customers are able to try your products and services at minimal financial risk. By paying in trade pounds the cash costs will be significantly less. As a buyer you may also be able to gain regular services on barter that relieve the cash costs of on-going costs such as accountancy, tax advice, sales support, printing, advertising, and so much more. There is an old saying for any business that ‘cash is king’ which why it make sense to preserve as much of it as possible. Barter helps do just that.
For further information Contact t 01202 720329 www.bartercard.co.uk
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Business Bootcamp Dorset’s business owners can boost profitability at free Business Bootcamp “If you want to get in shape, you probably won’t succeed if you set a vague goal such as ‘lose weight’. Instead, you need to set a trackable objective i.e. ‘lose 4 pounds by April’. Only then are you more likely to make it happen. The same is with business – think in objectives, track your progress towards your business targets and measure it successfully,” says Russell Payne, leading business development expert and leader of Business Bootcamp Dorset. Company owners across Dorset are being encouraged to attend a free business development session in Bournemouth on Thursday 20 March. A half-day Business Bootcamp, led by Russell Payne, is being hosted by Verwood-based Chartered accountancy firm Grant Sellers at the Village Hotel, Bournemouth. The free Business Bootcamps inspire company leaders to consider their priorities for the year ahead, challenge the way they think, and will offer effective strategies for boosting profitability, cost-efficiency and return on marketing spend.
Managing Director of Grant Sellers, Stephen Sellers, says: “Similar to physical training, our Business Bootcamps offer companies the techniques and tools to get efficient and strong. All good training plans, be it in the gym or workplace, is about putting achievable goals in place and having the right mindset to reach them. “As an accountancy firm, we want our clients’ businesses to thrive. The most successful companies are ones managed by people who constantly challenge themselves and the way they work. With these free Business Bootcamps, we want to help leaders focus on what is important to drive their business forward.” Nick Lumby from local company Fruishion attended a previous Bootcamp and says: “I was very impressed indeed. I enjoyed the session immensely and went away energised and ready to implement the ideas we talked about.”
People can register for the next free Business Bootcamp 9am-2pm 20 March 2014 being held at the Village Hotel, Bournemouth. t 01202 824500 webinfo@grantsellers.co.uk www.businessbootcampdorset.co.uk
Very impressed indeed, we enjoyed the session immensely and we go away energized and ready to implement the ideas talked about.
News
Council appoints business loan company Directors Bournemouth Borough Council announces appointment of business loan company Directors Three new directors have joined the companies which have been established as part of Bournemouth Borough Council’s Community Finance Initiative. Jonathan Rowland and David Coleman have joined the Board of Bournemouth Community Finance Company Limited, and Gordon Page CBE has joined the Board of Bournemouth Council Trading Company Limited. Both companies are wholly owned by Bournemouth Borough Council. Jonathan Rowland, has over 20 years’ experience in financial services, most recently with Citigroup and in his own consultancy, Tomorrow Partners. Educated in Corfe Mullen, he brings senior level international investment and business banking experience gained in the US and UK. Following a 32 year career with HSBC group, David Coleman is now a board level adviser specialising in digital banking with DAL Strategy Ltd. He also brings significant experience of leading global banking programmes from inception through launch to significant growth. He is an active supporter and member of Bournemouth Chamber of Trade and Commerce, Southborne on Sea Business Association and Silicon Beach Business Angels. Gordon Page CBE, who has a life-long interest in economic development, has been appointed to the Board of Bournemouth Council Trading Company Limited, which will in part oversee the Bournemouth Community Finance Company Limited Board. Mr Page is currently Chairman of Dorset’s Local Enterprise Partnership and brings a wealth of senior management experience.
Councillor John Beesley, Council Leader, Bournemouth Borough Council and Chairman of Bournemouth Community Finance Company Limited said, “The company boards are pleased to have attracted such committed practitioners with such a high level and varied, yet relevant, experience. They bring a level of expertise that will help us to operate with due diligence and best practice in the industry and innovate for our customers.” Liz Wilkinson, Executive Director for Finance, Bournemouth Borough Council, and Managing Director of Bournemouth Community Finance Company Limited said, “We’re delighted to announce the enhancement to the company boards that will allow us to progress the community finance initiative. With the additional, exceptional experience that Jonathan, David and Gordon bring, we are confident that Bournemouth Community Finance Company Limited can provide Bournemouth businesses and an additional service to the high street banks.” From 1st April regulation of Consumer Credit Licences, which Bournemouth Community Finance Company Limited has gained to provide business loans, transfers to the Financial Conduct Authority (FCA) with a changed compliance scheme. So Bournemouth Community Finance Company Limited expects to offer business loans after 1st April, subject to relevant FCA compliance. Bournemouth Borough Council expects to offer mortgages after 1st April as part of the Community Finance Initiative, which it is able to do under the Housing Act.
For further information Business loans will be offered by Bournemouth Community Finance Company Limited to small businesses subject to approval and meeting Bournemouth Community Finance Company Limited’s credit and underwriting criteria.
Contact t 01202 454668 Katrina Waters, Media & Communications Officer
& Invite you to their Charity Drinks Reception Thursday 20th March 2014 5.30 - 7.30pm
A free event to raise some funds for charity while having a drink with friends and colleagues. Also limited places to display your pull up banner so book early to avoid disappointment. To book your place or for more information Contact alexandraeaton@benningtongreen.co.uk
Bennington Green is a leading property consultancy specialising in the construction and civil engineering fields. We offer a wide range of services from design and project management to building surveying, quantity surveying and the resolution of multimillion pound international construction claims. Our head office is in Bournemouth with offices in Central London, Home Counties and The Bahamas and we operate right across the UK and overseas.
Prospects is one of the country’s leading education, employment and training companies. We work across all aspects of provision that support the teaching and achievement of learners at all ages. As an organisation, we estimate we help more than one million people each year, through all disciplines of learning, such as schools and academies, community learning centres and careers guidance services. We are also widely recognised for our expertise in event management, recruitment, community regeneration and educational resources.
PROCEEDS FROM THE RAFFLE TO
Feature
Health & wellbeing The big bonuses of personal health budgets Some people with long-term healthcare needs will soon be able to spend NHS money on buying a dog, a bike or even a night in a B&B Getting away from it all by the seaside, going for a long walk with the dog and singing have long been seen as wonderful for wellbeing, but hardly medicinal. Until now. In a few month’s time, some long-term sick and disabled people will be entitled to ask the NHS for money allocated to their ongoing care to be spent on improving their health in the way they see fit. With input from their health care clinicians, patients could choose to spend the money in these ‘personal health budgets’ on anything from the traditional care they’ve always had, to buying a dog for companionship and exercise, singing classes to help improve breathing problems, or even booking a quiet break away from the stresses of life. “The idea is that you can do anything with it that meets your health needs,” says Vidhya Alakeson, mental health lead for NHS England’s personal health budgets delivery programme, and author of the newly-published Delivering Personal Health Budgets. “You identify what your health goals are, and how you might meet them. “The guidelines have very few restrictions, so anything that’s legal and isn’t alcohol, cigarettes or whatever is allowed.” Alakeson also stresses that those entitled to their own personal health budgets will still use their GP, be prescribed medicines and be admitted to hospital as normal.
Successful examples include people with mental health conditions, who in the past had ended up in hospital, using their budgets to stay in B&B accommodation.
“It’s really important that people understand this is not saying we’re going to take all the money we would have spent on you in the NHS and tell you to get lost and sort it out for yourself.
“What they need is a place to go to when they’re feeling distressed, where they’ve got an agreement with a B&B owner and can have quiet and maybe walk on the beach, instead of using a hospital inpatient bed,” explains Alakeson.
“That’s a fear that people have about this. But personal health budgets are just the money that’s spent on people’s ongoing needs.” Pilot schemes of these budgets ran throughout the country from 2009 to 2012, and with very positive results.
“It’s much cheaper, and because people with mental health problems often don’t really want to be in hospital, the outcomes tend to be better too.”People can also use the money to join a gym or buy exercise equipment to
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Personal health budgets timeline
manage their weight - like a man with motor neurone disease who bought an adapted bike to help him remain active and slow his deterioration.
Around 56,000 long-term sick & disabled people with the highest level of health care needs, who have been assessed as needing NHS Continuing Healthcare, will have the right to ask for a personal health budget from this April.
Massage and alternative therapies like reiki can also be chosen to help manage pain, or to help people with mental health conditions relax.
By October they will get the right to actually have the budget, not just ask for it.
Music and singing was another popular option on the pilot schemes. A man who would previously have gone to a hospital-based rehabilitation programme for the long-term lung disease COPD chose to have singing lessons instead, to stabilise his breathing.
In 2015 many more people with long-term health conditions and care needs will be able to have personal health budgets, although it’s currently unclear exactly who will qualify.
“This also had the spin-off of being a lot more sociable, so rather than being lonely and isolated at home, the person was able to get involved with singing groups and develop friendships,” says Alakeson. “By breaking out of the hospital-based service you can get a lot more community connection for people, so it has a double positive.” Tina Warnock, a spokesperson for the British Association of Music Therapists (www.bamt. org), goes on to explain even more benefits of singing. As well as increasing the release of oxytocin, which promotes feelings of trust and emotional wellbeing, singing also helps improve breathing, which can aid relaxation. Singing has additionally been found to be beneficial for people with dementia, and mental health problems such as depression. “Singing has been increasingly recognised in recent years as being beneficial to both physical and mental health,” Warnock says. The benefits from owning a dog are equally championed by the Dogs Trust charity (www. dogstrust.org.uk), which has even compiled a Canine Charter for Human Health from research studies. Dogs Trust veterinary director Paula Boyden says research shows
that on top of reducing loneliness and depression by providing companionship, owning a dog can boost the immune system, reduce blood pressure and subsequently reduce the chance of having a stroke. “Dogs Trust has always promoted the health benefits of owning a dog,” she says. “It has been proven that dog owners make fewer visits to GPs too, so we’ve launched our Dog Prescription to encourage more GPs and health workers to prescribe a daily dose of dog.” Amid all the clear strengths of personal health budgets though, there is one negative - namely the fear that people may abuse the money they are given. But Alakeson is keen to point out the pilot schemes proved no need for such concerns, partly because there are many checks and balances, such as money not always being paid up front. Receipts also have to be provided when goods or services are bought with the personal health budget (which will usually be given in monthly or quarterly payments) “to reduce the risk that someone might take all the money up front and spend it on a trip to Vegas”. “People get this money because they have a condition that needs to be managed, and they have a strong incentive to use it well,” Alakeson argues. “Rather than frivolous expenditure, what you see is that people are much more prudent with the money than the system is, as they have a vested interest in spending it well, and often feel quite grateful for the opportunity to do something different with it.”
For more information on personal health budget Contact www.personalhealthbudgets.england.nhs.uk
News
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Venus Business Women Awards Nominations are now open! The NatWest Venus Awards in association with Breeze Volkswagen were set up to recognise women in the Business Community and are open for nominations for Dorset until 8th March 2014. This is the fifth year the awards have launched in Dorset, the Venus Awards have gone from strength to strength in the past five years, launching in various regions across the country. Talking about the phenomenal growth of the Awards, Tara, herself a business woman and mother of four, commented; “It really is inspiring to see how much support and enthusiasm there is for the awards and what a difference they can make. I’ve even had past winners confess to me that the awards have changed their lives – that’s really powerful, and drives me forward to expand, and launch the awards in new regions to recognise more deserving women.”
The Awards, which celebrate the vital input of women in business, will this year see local business women competing in the following award categories;
– Stewarts Garden Centres Customer Service Award – Heart Radio Employee of the Year – Inspire Accountants Entrepreneur of the Year – EvenLines Professional of the Year – Gem Freeman Jewellery Home Based Business – Dutton Gregory LLP Small Business – Chantal Lockey Training Inspirational woman – Move on Rentails Lifetime Achievement Award – The Daily Echo Business Mother – NatWest New Businness – Bournemouthtown.co.uk New Media & Online Business – Green Business – Employer of the Year
This year New Categories Include: Customer Service Award: for the individual or business that goes that extra mile. Young Entrepreneur/Manager: recognising achieving women under 26.
simple as possible, for both those nominating and those finding themselves nominated,’ explained, Tara. “What better way to thank and celebrate the efforts of the women in your life? Not wanting the men to miss out the Employer of the year can also be won by a man so go for it guys!”
Influential Women of the Year: motivates others and makes a difference. The NatWest Venus Business Women Awards is pleased to support Dorset Women’s Aid as our lead charity. Using the simple online nomination process, you are encouraged to nominate a friend, relative, work colleague, your boss, employee, client, or anyone you feel worthy of an award.
To nominate your favourite working woman in Dorset you can go to
“We’ve invested a lot into the technology behind the Awards, to make it as quick and
t 01202 559039 tara@venusawards.co.uk dorset.venusawards.co.uk
Contact
Business profile
Local Business Simonis Florist With many years of experience in the floristry business, you can trust SimOnis Florists to provide quality flowers and quality service for all occasions and with our fully trained florists Services we provide
We are proud the business has been established 67 years and only changed hands once in that time, we look foward to many more successful years to come.
Simonis are an established Bournemouth florist and have been at 10 Sea Road, Boscombe for 67 years. This family-run business is David Shires. With many years of experience in the floristry business, you can trust SimOnis Florists to provide quality flowers and quality service for all occasions and with our fully trained florists, can produce beautiful arrangements in both traditional and contemporary design. We can personally deliver from our flower shop in Boscombe, Bournemouth to the local area. No order is too small or too large for us to provide. For sending flowers outside the Bournemouth area nationwide or worldwide, as members of the well known reputable relay service, INTERFLORA, we can fulfill all your requirements.
For further information Contact t 01202 394363 simonisflorist@fsmail.net www.simonisflorists.com
– All Flower Bouquets – Same Day Flower Delivery – Spring Flowers – International Flower Delivery – Free Delivery Flowers – Flowers & Plants from £19.99 – Birthday Flowers & Gifts – Funeral Flowers – Sympathy Flowers – Anniversary Flowers – Congratulations – New Baby – Romance Flowers & Gifts – Thank You Flowers – All Plants – Spring Plants – Food & Gift Hampers – Champagne, Wine & Spirits – Corsages – Fairtrade Flowers – Luxury Flowers – Presentation Bouquets – Wedding Flowers Collection – Create Your Own Bouquet – Vera Wang Collection – Colour Your Day – My Interflora Creation
10%
Discount
for all BCTC Members quote ref SM1 (excluding inter-flora deliveries)
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Business IT Support Mark Higgins All-encompassing IT support where we put as much emphasis on personal relationships as technical knowhow.
Offering IT support to customers of all shapes and sizes from our computer repair shop and office in the market town of Ringwood we hope to integrate into the community and business circles providing unmatched service and sound advice. If you have any IT issues or questions please contact us. We will be able help. Sense IT Support was setup in 2012 as a new IT support and services provider based in Ringwood supporting businesses in the Bournemouth, Southampton, Poole, Salisbury and Christchurch area. Armed with 14 years’ experience looking after SME networks of varying sizes and complexities we know all aspects of maintaining an SME network (SBS networks). We have both experience and up to date knowledge on all the topics on our website and if you call us regarding a IT topic we do not support we will be able to point you in the right direction. Many services are covered under our contract support which we bill per user and cover the user not the computer.
We put no restriction on how our clients communicate with us. Whether it’s by phone (landline or mobile), e-mail, helpdesk ticket or site visit we respond to all enquiries quickly.
We are keen to talk to local people and businesses to build relationships and help make using computers in 2014 easier for everyone. Need help fast, call into our newly opened computer repair shop. No appointment necessary. We are ready to help. Providing the correct IT solutions for our customers is imperative, as this is the foundation for a settled stress-free network. We have experience looking after a vast variety of networks in every business sector out there and we make our recommendations confident that they have worked before for similar companies to yours. Contact t 01425 480419 info@sensesupport.co.uk www.sensesupport.co.uk
@sensesupport Mark Higgins
News
Production company LoveLove Films gives new life to TeamJobs The animated promotional film for a leading Poole and Bournemouth Recruitment Company TeamJobs has now launched!
The film is one of the recent productions by the award winning Bournemouth based LoveLove Films, a multimedia production company specialising in Television Adverts, Promotional/ Corporate media, Viral Videos, Animation, Motion Graphics, Music Videos and more. LoveLove Films’ other recent successes include music videos for artists such as the multi-platinum selling Joss Stone, Television Adverts for the national furniture retailer Multiyork and the London Boat Show, and their Managing Director Georgina Hurcombe winning the Dorset Businesswoman of the Year Award at the Dorset Business Awards. By making the film TeamJobs have caught up with the latest user trends in online marketing. In the next few years it is predicted by sources such as Cisco that 80-90% of web traffic will be driven through various forms of video. Video now plays a vital role in selling and explaining a product online. The research company Mediapost, in 2013, stated that “almost two thirds of consumers say that videos make them more confident in a purchase.” This fact affects almost all forms of business, even companies that do not handle the majority of their commerce online. Mediapost also states “Online media influences more than 50% of in-store sales.” This figure is only going to rise in the future. It is not just media research companies that are acknowledging that this form of marketing is increasing sales and improving an overall brand’s performance. According to Emarketer, (the industry’s leading research firm) “over half of marketing professionals worldwide cite video as the type of content with the best Return on Investment.”
TeamJobs, “the agency with personality,” wanted something that addressed this rapidly growing demand with an animated film that would be interesting, fun and would push their brand message efficiently and effectively in a short timeframe. LoveLove Films came up with an animation that showcased Teamjobs’ personality in a number of ways. Their specialist recruitment areas of commercial, Industrial, Driving, Technical, Engineering, Catering and Hospitality jobs are visited and visualised uniquely. Most notably and innovatively it was decided that the TeamJobs’ staff members should star in the film, and appear as animated characters. When TeamJobs saw the visual design of the animated film they were so impressed they subsequently adapted their whole brand image and website to fit the animation’s stylisation. The new website was built by Dorset Company This Is Crowd. . The finished animation shall be utilised in many ways for TeamJobs. As well as being front and centre of their website, the film shall be used in events that TeamJobs hosts, in meetings to introduce the business to new contacts, at conventions and exhibitions, and more. Jason Gault Managing Director at TeamJobs
stated: “LoveLove Films really opened my eyes into the possibilities of how I could market TeamJobs in the digital landscape. Since commissioning Lovelove Films to make the animation they’ve shown me just how much more effectively I can promote and profile my company. The finished animation is incredible, and has already led to exciting new developments for us! Teamjobs really enjoyed working with Lovelove Films” See the animated film at www.teamjobs.co.uk If you’re interested in multimedia, be it a corporate video, TV/ Web Advert, animations or documentary, LoveLove Films can make your vision a reality. Contact t 01202 537858 info@lovelovefilms.com www.lovelovefilms.com
AN INDEPENDENT MULTIMEDIA PRODUCTION COMPANY
We’ve changed! Has your agency? It is exciting times at TeamJobs and we have been busy taking our company forward! We have invested in: New staff training
A complete internal restructure
All new mobile friendly website
Branded cars
A new social media strategy
Our very own movie!
A new Executive Search Division
A new Hospitality Sales Division
Employment Law seminars
HR forum
Most importantly we have looked at ourselves and what we can change to offer you an even better TeamJobs experience...
News
The Jon Egging Trust Helping young people from Bournemouth reach for the skies Blue Skies programmes being run by the Jon Egging Trust are making a real difference to the lives of young people living in Bournemouth. Two and half years on since Jon Egging’s death at the 2011 Bournemouth Air Festival, the charity set up in his name is making a positive change to the lives of young people living in the Ensbury Park area of Bournemouth. “The Blue Skies programme has been a real turning point for our students.” says Rachel Hesketh who is the Deputy Head of Glenmoor School and Winton College, “We are all very proud of them and grateful for this life changing opportunity.” The charity receives no government funding so it relies entirely on the generosity of donations from individuals and businesses. Each Blue Skies programme costs £4,500 so just £30 covers the cost of one young person a day, yet the results from such a small amount of money have been immense with one student commenting: “It proves you can do anything you set your mind to - you should go ahead and get what you want out of life.” This turn around in attitude was one example among many positive stories from the group of eleven young people from the school who took part in a Level 1 Teamwork programme which ran from February to June last year. The students visited the Empire Test Pilots’ School at MoD Boscombe Down where they were mentored by a test pilot and members of Southampton University Air Squadron. The group had a lesson on how an aeroplane flies and a once-in-a-lifetime tour of the Test Pilot School. They also learnt how to read maps in the New Forest and spent two days with Wessex Archaeology where they assisted an archaeological dig on Salisbury Plain alongside injured soldiers from The Rifles Regiment. In October 2013 six of these Blue Skies students made a trip to Derbyshire to join other Blue Skies graduates from schools around the country, their teachers and Trust mentors to hike up Kinder Scout Peak where they camped overnight. Many of them had never seen a mountain up close let alone walked up one before. As Jon’s wife and the Trust’s Chair Emma Egging says: “The experience required them to step out of their comfort zone and gave them the chance to put into action all of the skills they had learnt on the Blue Skies programme as well as showing their determination, focus and ability to work as a team.”
The Blue Skies programme is designed to continue to support these youngsters over a sustained period. Last year’s Level 1 students are about to embark on the Level 2 Leadership initiative. The hope is that they will eventually feel confident enough to go for jobs with key businesses in the Bournemouth area - and set their sights on careers which they never dreamed they would be able to go for. The charity’s origins are linked to the life of Red Arrows pilot Jon Egging. As well as being in the Reds, Jon was a flying instructor and had flown the Harrier on operations in Afghanistan but above all else he believed strongly in the importance of teamwork and used his abilities to help inspire others. Although many of the charity’s activities are closely connected to military aviation the charity is now looking for mentors and businesses outside the military to help support Blue Skies programmes. So far this year the Jon Egging Trust has secured support for Bournemouth’s students from QinetiQ, Cobham Aviation and from staff at the Swanwick air traffic control centre near Fareham. Thanks to the support of the general public and the hard work of Jon’s wife, family, friends and a dedicated team of trustees, volunteers
and staff, the charity is set to continue to grow from strength to strength in 2014. The Jon Egging Trust and the success of its Blue Skies youth engagement programme is a testament to Jon’s dream of helping young people be the best they can be. The charity couldn’t have done any of this work without the support of individuals and companies who have made donations, including a strong base of supporters from Bournemouth. If you would like to help fund a programme or could provide an opportunity you think would benefit young people please contact the Trust’s Fundraising Manager, Rachael Hewitt on 07885 911187 or by email at rachael@joneggingtrust.org.uk.
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Innovation Paul Kinvig
Paul’s processing tips
For most of us, we associate innovation with the “eureka” moment – that somehow indefinable coming together of situation, thought & experience.
Visualise - Creating a picture of what we want the outcome to be and developing a vision of the “should be” situation is really powerful. The key here is to be clear & specific – whether it’s an opportunity for improvement or a problem to be overcome Fact find - Obtain the facts about the situation, however painful or challenging they maybe. Often here we mistake our own views & wishes for facts. Research & open questions are key – who, what, when where etc. Opportunity find - Once we’ve sourced the facts, reframing the problem or opportunity gives us a real starting point – let’s not be judgemental here but go for creative input by asking “In What Ways Can We Improve/ Change/Alter/Deliver/ etc.” whatever the situation is. Idea finding - The best way to get a good idea is to get lots of ideas so the key here is to surround yourself with the right people and not be judgemental as to quality or personal preference on the ideas generated. Solution finding - This is where we now filter ideas based on objective criteria, majority rule or consensus. Whatever is chosen it shouldn’t be our personal predetermined solution
For most of us, we associate innovation with the “eureka” moment – that somehow indefinable coming together of situation, thought & experience where the answer to a problem or new idea miraculously drops into our heads. Or we consider it the role of specially gifted individuals whose intelligence we could never aspire to or match and thus we often stand back in amazement and mutter “Why didn’t I think of that?” But is that all innovation is, a mix of blessed intelligence & luck? Take Thomas Edison or the Wright Brothers – yes they had a vision of doing things differently but they built on the work of others AND attracted good people to them. Creativity births something from nothing whereas innovation builds on an existing idea.
At Microsoft there are lots of brilliant ideas but the image is that they all come from the top I’m afraid that’s not quite right. Bill Gates, Microsoft
Great innovators tap into the power of human potential. They accept that they alone don’t have all the answers, customer knowledge, and new ideas needed to move an organisation forward. However, they also know that there are clear steps that anyone in business, regardless of experience or company size & sector, can follow to innovate & change what they do and/ or how they do it. These are necessary to turn vision into reality & apply where innovation and better methods of doing things are needed. So what is that process that isn’t dependant on blind luck, innate intelligence or millions of pounds? In today’s business reality, we often are having to do more, faster and with less – delivering value to customers, motivation & vision to staff & coping with the increasing pace of change. In what areas are our businesses in need of innovation & change? Don’t wait for a “light bulb” moment or think you don’t have the capability to innovate, for as Dale Carnegie himself said “Inaction breeds doubt & fear, action breeds confidence & courage….. so get busy!”
Acceptance - Let’s gain the acceptance & cooperation of others. People will always support a world they helped create. Anticipate any objections by seeing it from their point of view Implementation - So many of us do all the hard work then fail to act. Unless we put the plan into action with time frames etc., those we have included and those who have contributed will be reticent to get involved again Follow up - Keeping things on track or knowing that the implementation needs alteration if there are significant changes is vital. Plan regular review meetings as fixed points Evaluation - Did things fall into place/go according to plan? Did you get the results you hoped for? Honesty, openness and focus on the desired outcome is the key to useful evaluation
Contact t 01202 892891 paul.kinvig@dalecarnegie.com www.dalecarnegie.co.uk
@DaleCarnegieUK Paul Kinvig
How to Join The Bournemouth Chamber To become a member you can join and pay online at www.bournemouthchamber.org.uk or complete this form, detach and send with your payment to: Bournemouth Chamber of Trade and Commerce, Rowland House, Hinton Road, Bournemouth Dorset BH1 2EG
Membership fees (Fees are based on the number of employees) 1-5 Members £75
6-25 Members £95
26-99 Members £135
100+ Members £195
Join Now Trading name of applicant Contact name Description of business Address Telephone Email Website Number of employees Signature of applicant Date I / We apply for membership of the Bournemouth Chamber of Trade and Commerce and, if elected, agree to be bound the Rules and Constitution of the Chamber. I/We enclose payment for the toal amount of £ made payable to BCTC, for membership of the Bournemouth Chamber
By becoming a member you agree to share your contact details with other members, only for the purpose of informing you about their business and any offers they might make you. Addresses and contact details are never passed to non-members and never sold.
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You name it – We’ll brand it It’s Epic Promotions We pride ourselves in our customer service and our attention to detail. All of our processes are done inhouse and our dedicated team are willing to listen and give you the best advice possible.
In April 2010 Its Epic was established. It was decided that we would open a shop in Bournemouth which saw the owner Derek return to his hometown. His aim was to provide a one stop shop for individuals and businesses to have their ideas put to items of their choice. He decided that there would be no minimum order or set up fee which would help to keep costs low for the customer, thus enabling the start up’s to have an identity for their business at minimal outlay. Our customers range from individuals looking for a personalised gift to companies wishing to outfit an entire team. But regardless to the size of order, we are committed to providing a superior service, with attention to detail and quality embroidery and printing that’s delivered on time, every time. The range of processes which It’s Epic use to add decoration to garments are; embroidery, dtg (direct to garment printing, using eco-friendly inks), transfer and vinyl. All of these processes can be added to garments such as t-shirts, polo shirts, hoodies, sweatshirts and fleeces, in fact are we able to supply over 2700 products across 115 brands. We also are able to offer sublimation, with this process your logo/image/text can be printed onto umbrellas, mugs, phone covers, badges, placemats etc.. Which make ideal corporate or individual unique gift.
For embroidery Angela uses the latest digitising software, which enables her to convert any image into stiches (within reason). This is then transferred to one of the latest digital embroidery machines, embroidering your logo onto garment(s) of your choice, which will make you and your company stand out from the crowd and offer that very professional touch. The printing is carried out by Nicole using a combination of Coral Draw, Photoshop and Illustrator this enables us to offer you logo design and ensure your chosen artwork is ready to print. We advise the position and colour choice to ensure your company logo is shown and noticed with maximum impact. Derek is always keeping abreast of the latest technology so the shop is never still and forever moving forward. We were one of the 1st in the country to buy the new “WOW” printer which produces our transfers. Why what is so different about this printer you might ask because transfers have been around for a long time… this one has WHITE ink which is very new. So in March last year we bought one. Derek is now looking to replace our DTG printer which is 3 years old now to the next generation of DTG printers which are able to print on all colours and not just white or light coloured items which is what we have at present. So remember with NO minimum order and a very fast turnaround (days rather than weeks), this makes Its Epic the first choice of most SME’s.
Contact t 01202 428676 sales@itsepic.co.uk www.itsepic.co.uk
Gadgets
Business essentials Four of the best laptops Anytime Anywhere Microsoft Surface Pro 2 £715.00 www.amazon.co.uk More impressive than the touchscreen devices that purport to be tablets and laptops, this one actually manages to retain the robustness of the latter yet the ultraportability of the former. Processing speeds are slick, memory size impressive and free cloud data space comes with purchases. You can also convert this to a desktop style device with speakers, full-sized keyboard and more.
Apple MacBook Pro With Retina 15-inch £1,699.00 www.store.apple.com/uk
HP Chromebook 11 £249.99 www.amazon.co.uk
Screen Saved Samsung ATIV Book 9 £579.95 www.johnlewis.com This Windows 8 loaded laptop offers ease of access using regular routes, but the touchscreen enables you to move around at hyper speed well, with some practice at least. An extraordinarily thin and lightweight machine with a seven hour(ish) battery life, processing speeds of note and 128GB of memory. A very decent everyday machine.
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Venator Recruitment How to get your CV noticed
Darren Northeast PR named Bournemouth Chamber’s PR Team Bournemouth’s Chamber of Trade and Commerce (BCTC) has selected local public relations firm Darren Northeast PR to look after their press and publicity over the next financial year. Helping its members with networking and business solutions, BCTC needed to boost its own profile and have selected the award-winning PR team to undertake its various communications projects on their behalf. President of Bournemouth Chamber, Mandy Payne, said, “We’ve had many interactions with Darren Northeast PR over the years and we are delighted to welcome their expertise in this area. With a high profile themselves in the local business community; we’ve come to know Darren’s team as committed and driven in their work. We look forward to an exciting working relationship.” Darren Northeast, principal of the agency, added, “We’re thrilled to be given this opportunity to work with Bournemouth Chamber. We are already heavily involved in a number of Chamber events and we’re honoured to have been entrusted with looking after the reputation of this organisation, which does so much for the local business community.” As part of the contract, Darren Northeast PR have become Patrons of the Chamber.
For more information Contact t 01202 676762 pr@darrennortheast.co.uk. www.darrennortheast.co.uk
As we make headway into 2014, employment rates have dropped to 7.1%; a figure that has not been seen since 2009. Reports also indicate that jobs are being created faster than economists and analysts have predicted. Established in 2006, Venator Recruitment is an IT, Marketing, Sales and Broadcast specialist based in Bournemouth. Across the board, we have seen a strong and steady demand for candidates locally, in the UK and on an international level. If you are thinking about starting your search for a new role, how do you make your CV stand out from the crowd? What information should you include to make prospective employers take notice? We have complied a snapshot of the fundamentals that should be on your CV as a starting point: Introduce your CV. it is worth while introducing your CV with a concise profile, summarising your core skills and experience and what you are hoping to achieve in your next role. Education & Professional Qualifications. Detail your education and professional qualifications. It may also be helpful for more specific / technical roles to detail the modules you studied in your Degree/ Masters and courses you have undertaken etc. Key Achievements. Highlight the achievements have you gained to show how you have progressed. Potential areas to draw attention to could be; team leadership/ mentoring, strategy (creative/ marketing/ business/ technical), project management, budget management, customer service, problem resolution.
Your Experience. Detail your professional experience and reinforce areas of your experience with things you have done and achieved. Try not to be vague and generalist as it is fairly common for resumes not to be specific to the individual. So, for example, rather than saying ‘provided excellent customer service’, employers will want to know how you achieved that. Social Media. If you do use social media, such as Linkedin for example, make sure your profile is complete at the time of starting your job search. It doesn’t have to be as detailed as your resume but if you do use it make sure it is a reflection of your current experience. Contact t 0207 193 4190 info@venator-rec.com www.venator-rec.com
Faces in Places
Faces in Places BH Banter & Beales breakfast BH Banter February 2014
1. Sean Phelps Sandbanks Chiropractic, Leo Gwizdala Aerial 2. L ouise Seager BCTC Executive, Sally Goodenough Lewis Manning Hospice 3. Justin Cohen Darren Northeast PR, Bill Perkins BCTC Executive
For more photos from this event visit www.bournemouthchamber.zenfolio.com
4. Harry Bidgood Chapter 2, Nick Love Princecroft Willis 5. E fe Ohwofasa Focus Guru 6. Darren Northeast & Natasha Newberry Darren Northeast PR, Peter Lunn Cracking Media
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Beales Breakfast January 2014
1. Mandy Payne BCTC President, Brendan Howard The Grove Hotel 2. A lison Shelton LV Streetwise, Paula Thompson Uneedus Business Solutions 3. James Constable Palm Print, Brian Thompson Uneedus Business Solutions
For more photos from this event visit www.bournemouthchamber.zenfolio.com
4. David Shires SimOnis Florist. Laura McHarrie Outset Bournemouth, Mark Chestney It’s Epic 5. C olin Dennis The Write Works, Tony Dymott AD Photography 6. Mandy Payne BCTC President
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Christmas Dinner & Dance Christmas Dinner & dance December 2013
Photography by Louise Jolley
For more photos from this event visit www.bournemouthchamber.zenfolio.com
News
New Members See who is part of the Chamber
Christina Pengelly Ware Street Market 07902 208936 www.warestreetmarket.com
Lee Bolson Hallways Office Furniture 01202 398327 www.hallways.co.uk
Mark Metcalfe Boss Barbering 01202 610769 www.bossbarbering.co.uk
Anna Stanger BOD Bournemouth 01202 420894 www.afash.co.uk
MIchele Whant The Wool Shop 01202 581044 www.bournemouthyarnshop.co.uk
Jon Jenkins Even Learning 01202 233293 www.evenlearning.com
Stella Whitcombe Bo Concept 07920 134033 www.boconcept.co.uk
Andy Cross Protective Coatings Dorset 07557 780330 www.protectivecoatingsdorset.com
Paul Kinvig Dale Carnegie Training 01202 891892 www.dalecarnegie.com
Jo Edom National Coastal Tourism Academy 01202 233293 www.coastaltourismacademy.co.uk
Alison Smith Red Sails Homecare Ltd 07835 295553 www.redsailshomecare.co.uk
Kevin Sheldrake Real Business Consulting 07519 628940 www.rebuco.co.uk
DIana Mawson The People Polishing Company 01202 496046 www.peoplepolishingcompany.co.uk
Steve Campbell Southern Despatch Couriers 01202 392155 www.southerndespatch.co.uk
Louise Singleton Westover Beauty 01202 291407 www.westoverbeauty.co.uk
Roger Allen Zeta 01202 237137 www.zeta.net
Kieran Gower-Smith Crystal Clear Telecom Ltd 01202 941040 www.crystalcleartelecom.co.uk
James Howes Homark Productions 01202 900954 www.homarkproductions.co.uk
Matt Reeds Frost Group 01202 830043 www.frostbr.co.uk
Hazel Hatch Wessex Cancer 07805 201032 www.wessexcancer.org.uk
Stephen Groves SWC10 Consulting 07738 567247
Stuart Walker Insango8 0333 577 7557 www.isango8.co.uk
Dorothy Brown Even Keel Financial Ltd 0845 450 3713 www.evenkeelfinancial.co.uk
Jan Spicer People In Flow 07837 365404 www.peopleinflow.com
Paul Carroll Bournemouth Photographic 01202 390012 www.dpi-online.co.uk
Max Wright Vistage International Ltd 01202 700025 www.vistage.co.uk
Chris Howard Amica Technology 01425 600066 www.amicatech.co.uk
Laura Bampton Castlemore Ltd 01202 486666 www.castlemore.org
Natasha Charon Hearnes Estate Agent 01202 317317 www.hearnes.com
Sarah Prieur Smart Websites 01202 509244 www.smart-websites.com
Alun Williams Coastal BID 01202 291200 www.coastalbid.co.uk
Kath Goward Interior Painter & Graphic Designer 07771 711049
Moses Opowe Pure Klass Cleaning 07783 260273 www.pureklasscleaning.com
Avril Meechan Pramacare 01202 574557 www.pramacare.co.uk
Debbie Clarke Debbie Clark Consulting 01202 821819 www.debbieclark-hr.co.uk
Jonathan Evans Freelance Voiceover 07771 711049 www.freelancevoiceovers.com
Amandine Desquartiers Wessex Hotel 01202 551911 www.forestdalehotels.com
Stuart Hill Smarter Development 07751 054854 www.smarterdevelopment.co.uk
Brent Campbell Bytes Ahead 01202 377355 www.bytesaheadltd.com Gregg Dunnett Town Centre BID 01202 296343 www.towncentrebid.co.uk
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Keith Trickett H J Cole (Haulage) Ltd 01202 573356 Brendon Westwood Days Hotel Bournemouth 01202 552111 www.dayshotelbournemouth.co.uk Silva Bala The Riviera Hotel 01202 763653 www.rivierabournemouth.co.uk Chris Stearn Rancho Steakhouse 01202 971574 ranchosteakhousebournemouth.co.uk MIchael Carlisle G E Bridge & Co Ltd 01202 204802 www.bi-medical.com Mark Cook M C Plan & Site Services 07791 023945 www.mcplanandsiteservices.co.uk
Kevin Cowlard Tandi Creative Media 01202 552926 www.tandi.co.uk Karen Allen Mira Training Ltd 07841 076478 www.miratraining.co.uk Alison Morrison SEDCAT (Castlepoint Shopmobility) 01202 399700 www.sedcat.org.uk Andy Edwards Motivational Speaker 01202 959791 www.andyedwards.biz Steve Haines Vogue Windows UK Ltd 01202 593236 www.voguewindowsuk.com Emma James Tasty Marketing 01202 656762 www.tastymarketing.co.uk
Margaret, 75, living with cancer
Stephen Sellers Grant Sellers 01202 824500 www.grantsellers.co.uk
My day didn’t start too well. Everything had got on top of me and I felt really low. When I called the Macmillan Support Line, I didn’t know where to start. But somehow they helped me find the words. Just talking honestly about how I felt was such a relief. Now I don't have to cope with the bad days on my own.
Edward Johns Swarm Events 07903 671411 www.swarmevents.co.uk
For cancer support at home, over the phone, call the Macmillan Support Line free
Kim Healey Healey HR LLP 01202 762742 www.healeyhr.co.uk
Antonio Zaccari A.Zaccari’s Private English Tutors 01202 535307
0808 808 00 00 (Monday to Friday, 9am–8pm)
macmillan.org.uk Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604).
What’s on
What’s On Make a date in your business diary: BH Monthly Events
Every Friday in March & April
Thursday 20th March
Wednesday 2nd April
Tuesday 8th April
Friday Fizz at the Norfolk
AGM & President’s Dinner
Eat. Drink. Donate.
Charity Golf Day
March Monday 3rd BH Banter Call in for a drink and make the most of the monthly gathering. Miramar Hotel 6:00 - 8:00pm Free
April Thursday 20th Beales Breakfast Network with other members over breakfast. Beales Department Store 7:30 - 9:00am Free
Tuesday 4th Free Inheritance Tax Seminar Introduction to wine service profession. Miramar Hotel 2:00 - 4:00pm Free
Thursday 20th AGM & President’s Dinner Three course dinner with guest speaker. Ocean View Hotel 6:00pm £30.00
Wednesday 5th AFC Business Breakfast Meet with other business men and women in a relaxed environment. Goldsands Stadium 8:00 - 10:30am £15.00
Sunday 23rd - Mon 24th 50+ Life Begins Show at BIC A major new exhibition specifically targeting the 50+ consumer. Bournemouth International Centre 8:00 - 5:00pm £8.80
Every Friday through March Friday Fizz at the Norfolk Celebrate the start of the weekend with Friday Fizz! Norfolk Royale Hotel 4:00 - 8:00pm Free
Monday 31st Workplace Pensions Free Seminar The first in a new series of ‘Pension Auto-enrolment’ seminars Miramar Hotel 9:30 - 12:00pm Free
Wednesday 2nd Big Brekkie - Eat. Drink. Donate. Host a Big Brekkie event to celebrate Autism Awareness Day. Your Workplace 8:30am Donations
Friday 11th NCTA Training Course Cost Control for Food & Beverage Operations. Central Bournemouth 11:00 - 3:30pm £30.00
Monday 7th BH Banter Call in for a drink and make the most of the monthly gathering. Miramar Hotel 6:00 - 8:00pm Free
Thursday 17 Beales Breakfast Network with other members over breakfast. Beales Department Store 07:30 - 09:00am Free
Monday 7th NCTA Training Course Welcome Bournemouth Host. Central Bournemouth 11:00 - 3:00pm £40.00
Thursday 24th - Friday 25th The “New in Business” Courses When you’re starting in business it’s important that you get it right. Lansdowne Campus 9:30 - 4:00pm £24.00 for both days
Tuesday 8th Remedy Oak Charity Golf Day Charity Golf Day in aid of Macmillan Cancer Support. Remedy Oak Golf Course 8am £450.00 per team of four players
Wednesday 23rd NCTA Training Course A practical guide to social media and how to use each effectively. Central Bournemouth 11:00 - 5:00pm £50.00
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