BH Business | Issue 30

ISSUE 030 BUSINESS OPPORTUNITIES

WHAT’S ON SEPT - OCT 2014

BOURNEMOUTH BEACH TAKE A BREAK

Keep your finger on the pulse of new approaches in doing business.

Make a date in your business diary with our monthly events.

‘On The Beach’ by West Beach Restaurant & Seventa Events take over west beach.

THE OFFICIAL MAGAZINE FOR BOURNEMOUTH CHAMBER OF TRADE & COMMERCE MEMBERS

Piers The Magic Dragon

WWW.BOURNEMOUTHCHAMBER.ORG.UK

Business Plans | Expert Witness/Forensic Accounting | Auditing | Preparation of Accounts | Inheritance Tax Planning Company Formations | Corporate, Partnership & Personal Taxation | Company Acquisitions & Disposals | Specialist Tax Advice Management Accounts | Capital Allowances | Raising Business Finance | New Businesses | Shareholder Disputes Family Businesses | Charities | Care Homes | Property Specialists

Registered to carry on audit work in the UK and Ireland and regulated for a range of investment business activities by the Institute of Chartered Accountants in England and Wales

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Contents Issue 30 of BH Business features...

Welcome to the new BH Business magazine.

The BCTC membership magazine that reflects the work and variety of events and activity that Bournemouth Chamber engages in over the course of the year.

09 ’On The Beach’ West Beach

10 Business Opportunities For Entrepreneurs

18 New MD appointed for leading Dorset Chartered Accountants & Financial Advisors

14 Bournemouth Arts by the Sea Festival secures £450,000

20 Tales from 35,000ft

23 WSX Enterprise linking in businesses

28 All-New Jeep Cherokee

32 Business essentials Six of the best travel gadgetsh

27 Bournemouth Chamber President makes a splash!

Credits BH Business is designed and published by Parent / EMCH on behalf of the Bournemouth Chamber of Trade and Commerce.

Contact Ross Stallion on 01202 200920 to discuss featuring your business in editorial or advertising in the next issue of BH Business.

34 Piers the magic Dragon

36 Business Owners from Southbourne Enjoyed an Open-Top Treat.

All rights reserved. Reproduction in whole or in part is forbidden except with the express permission of the publisher. The views expressed in BH Business are those of the contributors and are not necessarily shared by the BCTC, the publishing company, magazine or it’s staff. EMCH / Parent / BCTC except no responsibility for content and / or advertising copy supplied by third parties. BH Business is printed on sustainable fibre supplied through certified schemes. Both our paper mills have ISO14001 and EMAS. Please recycle this magazine when you have finished with this copy.

Presidential Thoughts

Presidential Thoughts Mandy Payne, President, BCTC Welcome to this month’s magazine. As we enter the exciting summer period that fuels business in our town, I thought it pertinent to highlight what causes we’re giving back to for the next year.

The summer sun has created its usual optimism in the local tourism sector. However what is wonderful to see is the resulting impact on most other sectors of our local economy. For the first time since 2008, businesses are once again reporting above-average growth, year on year.

Our chamber members have had a tough slog to get here, but it seems that we can now feel the glow of the proverbial light at the end of the tunnel. As such, we have decided to dedicate this issue of our magazine to celebrating business growth from our hundreds of member businesses.

I even took to the air in an aquatic jetpack, as a (slightly crazy) way of showing just how much we, as a Chamber, are feeling buoyantly robust as we march forward! Read all about it on pag 27.

We also wanted to acknowledge the incredibly significant importance of Business Tourism on our economy. Through local businesses, millions of Pounds have been injected into the local economy, which has meant that not just our excellent hotels and restaurants are benefitting, but indeed a more wide and varied distribution of expenditure.

Of course, by hosting exceptional events like the magnificent Bournemouth Air Festival, and supplementary events like Night Air, Bournemouth retains its crown as the quintessential summer destination on British shores.

So let’s toast the summer, as we bid it adieu until next year. The countdown to Christmas begins…

Contact t 01202 372437 www.bournemouthchamber.org.uk

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Who’s Who Name Job Title Company Name Role in Chamber

Mandy Payne Director Spotcheckers Ltd President BCTC

Gordon Long Chartered Accountant Martin & Company Vice President BCTC

Peter Matthews General Manager Castlepoint Shopping Park Vice President BCTC

David Coleman Director DAL Strategy Ltd Honourary Treasurer

Bill Riddle Operations Manager Castlepoint Shopping Park Chairman & Executive responsible for Membership

Martin Davies Rawlins Davy Solicitors Vice Chair

Hazel Hatch Business Development Manager Wessex Cancer Trust Events and Membership

Lynn Coleman Director DAL Strategy Ltd Events Manager

Sam Everard Enterprise Executive WSX Enterprise Training Events Manager

Jacqui Rock Owner Earn4ever Events Manager

Alex Wiggins Director TARA Business Limited Charities Forum Lead

Hannah Walker Business Connector Business In the Community Charities Forum Assistant Lead and Events Coordinator

Roger Smith Funeral Director/Owner W.Smith & Sons Ltd, Funeral Directors Honourary Secretary for Bournemouth & District Association of Funeral Directors, Chamber Executive for Winton Traders

Heather Martyn Business Development Manager Ammtek LTD Events Support

Louise Berkhauer Proprietor To-Do List Gone!

Freelance PA Executive Officer

News

Trade Groups Boscombe Business Association Boscombe Business Association has monthly meetings which enable all businesses to bring their voice to the attention of the Council, Councillors and other agencies, the Association enables all businesses to be aware of local and government legislation in advance to keep its traders in the know.

Joining the Forum All businesses are welcome to join, please contact: Peter Ruscoe Peter.Ruscoe@eu.jll.com

Charminster Traders Association Charminster Traders Association - CTA is an enthusiastic group of business owners ranging from independent retailers, service providers and eating establishments, who are focused on improving the trading environment and raising the business profile of the Charminster area. The members meet on the first Tuesday of every month, normally at Wonderful Kitchen 257 Charminster Road at 12 noon. Any alterations to the time or place of the meeting are displayed on the website. Meetings normally last for between 1 and 1 ½ hours but if members can only spare 20 or 30 minutes that’s fine. We discuss issues, which are affecting the business community and plan marketing and promotional activities to benefit businesses in the Charminster Area.

Joining the Forum All businesses are welcome to join, please contact: James Constable james@palmprint.com www.experiencecharminster.co.uk

Kinson Business Forum

Pokesdown Collective

Westbourne Traders Association

The Kinson Business Forum is lead by Ramesh Lal, owner of KC Opticians in Wimborne Road. The Kinson Business Forum group was established to help community development and investigate ways to give Kinson and the local area a lift.

The Pokesdown Collective is a working group of local business people whose aim is to promote Pokesdown as Bournemouth’s Vintage Quarter and continue to build on Pokesdowns historic business community.

The Westbourne Traders Association has been established for many years and is made up of local traders and business owners in Westbourne. Supported by the Bournemouth Chamber of Trade & Commerce the group regularly meets to discuss and deal with relevant issues faced by business owners and customers using their services. Each year a map & business directory for the area is produced for residents and tourists visiting the area.

Joining the Forum All businesses are welcome to join the group, please contact: Ramesh Lal ramesh_lal@hotmail.com

Joining the Forum All businesses are welcome to join, please contact: Lynne McCarty lmccarty@ christchurchandeastdorset.gov.uk

Moordown Traders Association Southbourne on Sea Business The MTA was formed in March Association 2010. We are an enthusiastic group of business owners from the Moordown community that have come together to promote local trade and raise the profile of Moordown as a shopping and business destination. We meet regularly, and work closely with the Bournemouth Chamber of Trade & Commerce (BCTC), Bournemouth Council, elected Members and local media to ensure that the Moordown trading district is represented in a positive light. We also strive to keep abreast of, and communicate to our members, any local / regional funding grants, business development opportunities and other initiatives that may benefit our trading community.

MTA Aims & Objectives Our number one aim as a trade association is the promotion and advertising of our local businesses to the general public, both in Moordown and the wider community. Second is to liaise closely with Bournemouth Chamber and Bournemouth Council to ensure we benefit from all available grants, help and advice Thirdly, to create a strong network amongst the members of MTA to help promote one another’s businesses to potential customers.

Please contact: sarah@more2moordown.com www.more2moordown.com

SOSBA are a local branch of Bournemouth Chamber of Trade and Commerce, run completely by volunteers working to bring the local business community together for mutual benefit. The traders association is open to anyone who runs a business within the BH6 area irrespective of whether they have a shop front along the high street. There are many businesses tucked away in peoples homes or small units.

Please contact: Samantha Acton hello@domestic-angels.com www.southbourne-on-sea.co.uk

Please contact: Lindsey Crosby lindseycrosby@hotmail.co.uk www.discoverwestbourne.co.uk

Winton Traders Association The Pokesdown Collective is a working group of local business people whose aim is to promote Pokesdown as Bournemouth’s Vintage Quarter and continue to build on Pokesdowns historic business community.

Joining the Forum All businesses are welcome to join, please contact: Lynne McCarty lmccarty@ christchurchandeastdorset.gov.uk

Specialist Networks Green Knowledge Network Lynda Sparks Lynda.Sparks@saveenergygroup.co.uk The Charities Forum Alex Wiggins alex@tara-business.co.uk BCTC Golf Society Bill Perkins Bill Perkins (bill@ifa.eu.com)

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Record Attendance at the Boardroom Network The Boardroom Network (Ltd), the exclusive Network for business professionals across Dorset has set a record attendance for their event at the Award-Winning Italian Villa.

Innovative business networking company, The Boardroom Network, has held their most successful event yet. Blessed with sunshine, close to a hundred Business professionals from across the South Coast gathered in the glorious gardens at Dorset’s most popular and prestigious venue, the Italian Villa.

Formal yet relaxed, the event began with a delectable barbeque breakfast before getting down to business. Unlike other companies, the Boardroom Network delivers a little more structure, runs to a strictly commercial agenda and is committed to helping its members secure business and grow.

as table swaps and a guarantee to meet new professionals.

Following their most successful event yet, owner of the Boardroom Network, Jacqui Frampton commented: “I am absolutely thrilled with the success of our event this week. It was truly spectacular and filled with literally a hundred business opportunities for companies from across the region. I have to say a big thank you to Tony Beales of Beales Gourmet and the Italian Villa for hosting the event.

Simon Scarborough of Assured Hospitality, regular event host, added: “Sitting in their beautiful garden with the sun on our backs and eating delicious food was a remarkable experience – it felt like doing business abroad!”

With over ninety people in attendance, all were engaged in the network’s format - with more open networking, one-to-ones, as well

The friendly local face of IT solutions Contrary to their name, The Laptop Fixers are about a lot more than just “fixing laptops”. With two fully operational workshops and retail outlets in Poole, The Laptop Fixers are the local, independent IT experts, offering repairs on all types of gadget – along with an even wider range of Computer Services to help their extensive customers base. Though the primary service on offer is that of PC and laptop repair, there are many areas covered: From broken screens to overheating laptops, and of course dealing with those dreaded (yet ubiquitous) virus corruptions. The Laptop Fixers friendly and knowledgeable staff are on hand to help whatever the problem.

Paul Betteridge, Owner of The Laptop Fixers, says: “We’re here to prevent businesses losing productivity. Every hour that a computer doesn’t work, is wasted. One thing that sets us apart is that we won’t keep you waiting any longer than absolutely necessary – unlike some high street PC stores, who can hold your system for up to 6 weeks or longer in some cases!”

The Laptop Fixers also offer their mobile technician service – perfect for resolving IT

issues at your own premises. Every aspect covered, from networking issues, cloud computing solutions and even offer added training and tutorials. Another key area that The Laptop Fixers specialise in is Gadget repairs.

From iPhones to PlayStations & Xbox’s, from tablets to even the likes of GHD’s and high-tech coffee machines! Their specialist tech-engineers are able to troubleshoot just about anything – so don’t just let your broken device just sit there gathering dust… So with affordable fix prices and a strict “No fix, no Fee” zero risk policy, The Laptop Fixers are here to help = just ask their thousands of satisfied customers!

Call them on 01202 805 000 or visit www. thelaptopfixers.com for more information. Open 6 days a week for your complete peace of mind and convenience.

The Laptop Fixers & Gadget Repair Centre 348-352 Ringwood Road Poole BH14 0RY The Laptop Fixers Penn Hill 115 Penn Hill Ave Poole BH14 9LY

Based around breakfast, The Boardroom Network’s monthly events are fast becoming the number one business event for the South coast. For more information on how to join this exclusive network of professional and secure a place at next month’s event visit: www.theboardroomnetwork.com

Review

Into The Larder House - Southbourne

It is a true rarity to visit a restaurant that delivers a knock-out surprise after surprise – especially having written food reviews for over 3 years.

But my recent experience at this completely unassuming eatery situated on Southbourne’s reinvigorated high street provided just such an experience. From the outside, you’d be forgiven for thinking that The Larderhouse is a run of the mill pub or even coffee house. You’d be forgiven, but you’d be wrong.

From the minute we were greeted by manageress Simona and led through the busying dining room through to their charming garden terrace, we were looked after as if there were no other diner in the place. The customer really is king here, and service here is embedded into everything that they do – but not just service – incredible foodie and wine knowledge. A young chap (who couldn’t have been older than 18) called Harry brought us a summer cocktail to start – of his own creation – a delectable teaser of things to come. Throughout the evening, Harry stunned us with his frankly inimitable knowledge of wines from around the world, and paired each course with a perfect match – flavour matches that I don’t think I’ve ever had beaten anywhere else.

The chefs here are clearly influenced by the Iberian shores of Spain and Portugal, especially evident by the hanging legs of jamon de furel adorning the ceiling. My starter of local Lyme Bay scallops were soft and tender with a flavour punch coming from the accompanying chorizo, white bean puree and the ingenious carrot crisps (the latter of which I could have eaten for perpetuity). My colleague enjoyed his slow braised pig’s cheek – cleverly balanced sweet and savoury with a data and mango coulis and soused vegetable ribbons.

Also on offer are a range of sharing plates called “Suzannes” (not sure how my sister in law would feel about that!)

My next surprise was my mail course – it was 1 metre tall! Let me qualify that. It was an Espatada (kebab) draped with lapsang & orange flavoured monkfish, the most succulent octopus imaginable, and lemon & herb chicken.

With a knob of black pepper butter slowly melting its way down the metal spike, I tucked into the accompanying patatas bravas and wood roasted vegetables (it’s worth noting that EVERYTHING is wood roasted here, meaning a much fresher, natural taste from the oven). My colleague chose the wood-fired Iberico “Presa” steak, tender with a fino sherry, caper and shallot sauce and bravas dauphinoise to soak up that sauce. His plate was cleaned in record time! I confess I struggled with dessert, not because the flavours weren’t amazing, but more because I was fuller than a family of 4 after a Christmas dinner! I did manage a few delectable spoonful’s of my Tiramigingersu – yep, you guessed it – Tiramisu with ginger rather than coffee – a smart take on this Italian classic.

My final two surprises of the night came at the end of the night. First, from their coffees – rather than from a coffee machine, it came served like something out of a high school science experiment, complete with Bunsen burner, really making me smile. Second, I challenge you to take a trip to their upstairs “attic” bar, and not feel like you’re sitting in a 1950’s style New York bar.

Just genius.

If it’s a surprise you’re after, I can’t recommend a better place to visit. www.thelarderhouse.co.uk.

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‘On The Beach’ by WestBeach Restaurant & Seventa Events This is a fortnight long ‘pop up’ summer lounge & restaurant directly on Bournemouth Beach, less than 100 metres from the pier and is open now ‘til Sunday 31st August.

The set up is great with comfy sofas and great views out to sea, We all started with some rum iced slush cocktail from ‘The Iced Liquor Co’ which pretty much hit the spot, they also offer some amazing gourmet hot dogs along with some pretty dam good piella !

Make the most to the location and sun as it won’t be around for ever, you can also enjoy a Jimmys Iced Coffee and pastry for breakfast (open from 10:00am), a delightful Paella and iced slush cocktail from ‘The Iced Liquor Co’ for lunch, a lazy afternoon with a few Rekorderlig Ciders and gourmet hot dogs or a fun packed evening (open ‘til midnight) with entertainment, food and drink available all evening. Open every day and evening from Wednesday 20th August through ‘til Sunday 31st August. Some key dates are below. Bank Holiday weekend, Saturday 23rd and Sunday 24th August. Rekorderlig #spiritofsummer tour: Rekorderlig Cider will be bringing its UK-wide #spiritofsummer tour to the pop-up on 23 and 24 August, featuring

a series of Swedish-themed elements including a scent tunnel entrance, a threemetre kaleidoscope photobooth wall, a large illuminated maypole, Swedish food and Rekorderlig drinks. This will be a ticketed event, costing members of the public £10 each. Tickets available from: https://billetto.co.uk/events/ rekorderlig-bournemouth Thursday 28th, Friday 29th, Saturday 30th and Sunday 31st August. The Bournemouth Air Festival: The Bournemouth Air Festival is such an incredible for the town of Bournemouth, visitors and residents. With a packed entertainment roster, taking place from Thursday 28th all the way through ‘til Sunday 31st. To include the Red Arrows, Vulcan XH588, Battle of Britain Memorial flight, RAF typhoon, Arym Lynx Mk7 and much much more!

Come and enjoy the entertainment, views and delicious food and drinks at ‘On The Beach’.

Night air display also taking place from 19:15 each night!

For booking enquiries, please email info@seventa.co.uk or call 01202 237 433.

Feature

BCTC are going ‘On The Road’!

Business Opportunities for Keen Entrepreneurs

Bournemouth Chamber of Trade and Commerce are building on the success of BH Banter and coming out to the Trading Districts.

The format of the newly named ‘BCTC On the Road’ event will be for members and non-members to meet cross-trading group businesses in an informal early evening environment.

The event is to be used as an opportunity to mix with like-minded people, but also to give an opportunity to showcase your business, utilising your own promotional material in an area of the venue, for those businesses that wish to do so.

Mandy Payne, BCTC President comments “We at Bournemouth Chamber (BCTC) very much value the range and diversity of our member businesses in the trading areas surrounding Bournemouth. By going ‘On the Road’ with BCTC we feel this is a good way forward to increase business to business communications and economic opportunities amongst member trade groups. We look forward to seeing interactions between, Southbourne and Kinson, Charminster and Westbourne, Boscombe and Moordown – all kinds of doors can be opened when you encourage businesses to come together to see where business connections can be made. At the same time we will be able to communicate central information that may lead to funding, grants, training, business support and much more. We are very excited by this initiative and look forward to the events with great anticipation.”

Starting in September, we will be holding these bi-monthly events in all of our Business Districts; Kinson, Moordown, Southbourne, Boscombe, Pokesdown, Charminster, Westbourne and Winton. So watch this space for dates and locations for this upcoming BCTC on the Road event.

The Fluid Office

For the more entrepreneurially spirited business person, the digital age has offered a lot of interesting opportunities. From the rise of the digital currency Bitcoin, to the demise of the static office, business people are learning that is possible to work from almost any environment, providing you have a reliable internet connection. But what are the new opportunities to look out for? How can efficiency be increased and outgoings minimised? These are questions that will always keep businesses thriving and striving to improve how they operate. Innovation is the key to future success, and businesses are discovering more ingenious ways to operate every day.

Maximising the potential of wastage, spare stock or 'down time' during slow periods is a problem that many businesses, whether service providers or goods dealers, face. However, new solutions are being provided by networks such as the Australian trade exchange Bartercard. Bartercard is a barter trading exchange that offers a clever solution to unsold stock or unbilled hours.

Whether you are a retailer, professional services provider, media business or printing and manufacturing supplier, the network of over 55,000 members, with over 72 offices worldwide, provides a new marketplace to advertise services and sell goods or events at a premium rate during quiet periods. The system works via a global membership scheme whereby wastage stock and downtime can be traded as a viable asset when using the Bartercard.

For many businesses, an overhead that can become crippling is the cost of rent. Many employees leave companies because of poor accommodation. With the advent of digital, a more fluid office space is possible. Many companies have registered addresses in London and work out of short-term lease rented office spaces. Alternatively, having excellent communications in place and a strong online presence can negate the need for an office altogether, as long as employees have a reliable internet connection. This means that, potentially, your staff could work from anywhere in the world. This does require a highly skilled and trustworthy workforce, and a business that is suitable to such operational innovation, but it is worth considering.

Many businesses based in London have a desk-share policy, due to limited space and extortionate rent, whereby employees book in the days they will come into the office and use a desk. It might be necessary to be there in person if you have a meeting, but if you have a day of administration ahead of you it can be more effective to work from home.

This is becoming a more common way of working, as property prices in the south increase. Business practices are constantly evolving as new technologies emerge to help drive efficiency, so always keep your finger on the pulse of new approaches in doing business.

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Supply Shack It’s good business

Profits go to good causes

An ethical place to get all of your Business Supplies You save, we give

Office supplies • Printed stationery and marketing • Signs and displays Promotional branded products • Design for print and digital www.supplyshack.co.uk

01202 331686

info@supplyshack.co.uk

www.Facebook.com/supplyshack

72 Basepoint Business Centre, Aviation Business Park. Enterprise Close, Christchurch, Dorset, BH23 6NX www.officeshack.co.uk • www.mygiftshack.co.uk • www.design-shack.co.uk • www.print-shack.com • www.sign-shack.co.uk

News

NOW OPEN

EAT

Thirteen Belle Vue Road, Southbourne, Bournemouth, Dorset BH6 3DA

DRINK

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01202 424701 reservations@cliffhouse-hotel.com www.cliffhouse-hotel.com @Cliffhse_hotel /CliffHouseHotel

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unique dual flexibility of only paying for the rounds you play and, you can decide on whether to play 10 or 18 holes (see reduced green fee rates below)

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full use of clubhouse & practice facilities

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10% discount on all bar & food purchases with members card

‘Flexi’ Club membership only £25 per month: payable in advance and on an annual pro-

Pay & Play—Reduced Green Fees: •

weekdays - £10 for 10 holes / £15 for 18 holes

•

weekends - £15 for 10 holes / £20 for 18 holes

For more information please contact the Manager, Reunert Bauser, on 01202 572633 or email him at manager@khgc.co.uk.

Knighton Heath Golf Club, Francis Avenue, Bournemouth BH11 8NX www.khgc.co.uk

News

Bournemouth Arts by the Sea Festival secures £450,000 funding from Arts Council England Bournemouth Borough Council have worked closely with Arts Council England to develop the successful Bournemouth Arts by the Sea Festival which has grown from an annual event to year-round engagement and participation across all communities. The Arts by the Sea Festival will be returning to Bournemouth this year from 26th September – 12th October promising to deliver the ecletic mixture of shows, exhibitions and activities that residents and visitors have grown to expect and love. This year visitors the festival can look forward to panoramic open air performances of The Roof and a fire spectacular by the Carabosse Company during the opening weekend as well as the debut of Robert Mitchell’s first large scale work ‘Invocation’.

Later in the festival there will be performances by the popular Dodge Brothers and Bournemouth Symphony Orchestra as well as fun shows for children such as Once in a Blue Moon by the Wiggle Dance Theatre Company and family friendly carbaret by Slightly Fat Features.

For more information visit www.artsbournemouth.org.uk/festival

Dorset Venue on Top of the World Dorset’s The Italian Villa have been voted 2nd most popular wedding venue in the world.

The Italian Villa at Compton Acres, Poole, has secured its place as one of the world’s top wedding venues, coming in a close second place for the “Most Popular All-Inclusive Venue” Award in the International Wedding Expert Awards.

The awards are the world’s top gongs for the Wedding Industry, working on a regional, national and international basis. The awards have a huge outreach and attract the finest wedding industry experts across the globe.

The Italian Villa, operated by Beales Gourmet Ltd, also won the “Most Popular All-Inclusive Venue Award” for the regional categories, once again proving themselves as the finest Wedding Venue in Dorset. The company has now won over 10 awards covering locally, nationally and internationally, over the past 18 months, including the recent Gold Awards for both Best Venue and Best Caterer at the Best for Weddings Awards.

The proud Chef-Proprietor & Managing Director of The Italian Villa, Tony Beales, commented on the company’s awards achievements:

“It feels fabulous to be recognised as one of the world’s most popular wedding venues.

The recent influx of awards is truly humbling and I have to thank everyone who works for both Beales Gourmet and the Italian Villa. It is through our team’s hard work and dedication that we have been able to secure these awards and gain recognition not only as Dorset’s finest Wedding Venue but also as one of the world’s most popular. Next year I am determined to push ourselves even further so that we are awarded as the world’s number one most popular venue.”

Sitting on top of the world, Beales Gourmet and The Italian Villa are one of the most exquisite and prestigious inclusive venues not only in Dorset but now England and beyond. For more information visit: www.the-italian-villa.co.uk.

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Impressive performance from expanding Marine Team at Coleman Coleman Insurance Brokers is leading the way as one of the top Independent Insurance Brokers in the UK, with a strong performance from its Marine Team.

Coleman’s Marine Team boasts an impressive line-up of staff, led by the new Head of Marine, Andrew Skinner, who brings with him in excess of 25 years marine insurance experience including underwriting roles in the Lloyds of London insurance market.

Andrew is ably supported by a growing team which includes Account Executive for Marine Trade and Yacht Shipping, Amy Houldsworth, and Account Executive for Marine Trade, Stephen Cooper.

Tony Pauffley heads up the Coleman Yacht Development Team and has worked in his field for many years. He is a well- known and respected figure in the sector, having previously sold yachts and motor boats, and enjoys some fantastically strong relationships with his loyal customers. Tony has his own personal affinity with boating and is still known to be racing on a regular basis, having recently competed in the 2014 Osprey Class National Championships in Porthpean, Cornwall.

Coleman has been experiencing significant and continued growth with its marine portfolio

in recent months, seeing growth across its marine specialisms which include marine trade, yacht and motorboat, Superyacht, commercial craft and yacht shipping insurance services, with particularly strong performance within the Superyacht and Yacht Shipping insurance environments.

Specialising in specific products for certain target markets, including Coleman’s established and popular Sunseeker Shield Policy. This is the only insurance policy endorsed by Sunseeker International Ltd for its comprehensive cover and excellent claims service provided to owners of these iconic motor yachts.

business relationships within the marine sector.

Our team attend throughout such shows and we have done so for a number of years – we know the marine sector as we live and breathe it day in day out’.

Coleman attends all the leading Boat Shows in the UK and overseas. Andrew Skinner, Head of Coleman Marine Team said, “We are really looking forward to meeting new and existing clients at the forthcoming Cannes, Scottish and Southampton Boat Shows.

Coleman Insurance Brokers is one of the largest independent insurance brokers in the UK, with roots stretching back to 1903.

Coleman has offices in Poole, Exeter and Southampton and deals with all types of insurance, with marine insurance being a key part of its insurance proposition. www. thecolemangroup.co.uk

Such shows provided a great shop window for our marine expertise and allows us to be on hand during the show to meet with Clients to discuss their needs and to develop new

Andrew Skinner added, “At Coleman we are enjoying riding on the crest of wave as our reputation continues to build as a result of all of our hard work. As a truly independent insurance broker we hold our Clients best interests at the very centre of all that we do.

This commitment to our customers ensures that our reputation is held in the highest regard.”

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17

Tax Investigations Martin & Company We are all at risk from an enquiry into our tax affairs by HM Revenue & Customs. It doesn’t matter whether you are an individual or a business. HMRC are under huge pressure to raise revenue and close the tax gap.

Some reasons you can be selected for enquiry are: –HMRC computer system could spot something odd on your tax return – HMRC may be undertaking a national or regional campaign against your industry sector/income profile – HMRC improving its computer system allowing databases to be mined for discrepancies (or apparent discrepancies) – HMRC may be acting on a 3rd party tip off or other intelligence – A random enquiry

The random enquiry is perhaps one of the most worrying. All taxpayers have a unique tax reference number (UTR). Your UTR can be selected at random by HMRC’s computer – a bit like winning the premium bonds but with somewhat different consequences. If you are selected by this method then the tax inspectors are required to investigate your affairs even if there is absolutely nothing wrong with them.

Where you use your accountant to handle the enquiry, the costs involved can be quite substantial in defending your position with HMRC and explaining all the minor intricacies of your accounting systems. These costs are an unwelcome additional expense and you will feel extremely aggrieved if they find nothing and no adjustments are made to your tax liabilities.

However, help is at hand. We run a Tax Investigation Service which is available to all of our clients for an additional annual modest fee.

Once you subscribe to the service, our fees (up to £100,000 per claim) are covered where

we defend you against any of the following: – F ull enquiry – an extensive enquiry by HMRC into your tax return – A spect enquiry – where HMRC enquire into one or more specific aspects of your tax return – VAT disputes & IR35 disputes – PAYE/NIC enquiries Where a partnership or limited company joins the service, it will normally cover the tax returns of the partners, directors and their spouses where we deal with their personal affairs as well. In addition, there is a Legal Helpline included if you need help on legal matters, employment issues and health & safety matters.

In our view it’s a ‘no brainer’. With HMRC committed to bringing in extra revenue, it’s simply good risk management and cheaper than you think.

Contact t 01202 531015 www.martinandcompany.co.uk

FACE TO FACE We believe in building relationships first to ascertain how we can best help you

We are a Bournemouth based firm of Chartered Accountants & we like doing business with other local businesses.

Call us today on (01202) 531015 | info@martincompany.co.uk | www.martincompany.co.uk

News

New MD appointed for leading Dorset Chartered Accountants & Financial Advisors New Managing Director of Ward Goodman will be taking his dream to pursue rural business interests, and the vision of the company, to new heights.

The beginning of a new era has been marked for leading Dorset Chartered Accountancy and Financial Services business, Ward Goodman, as Ian Rodd takes the helm as the company’s Managing Director.

Since his school days, Ian had hopes of becoming an accountant. After graduating with a Bachelor of Science in Hospitality, he took on various job roles such as selling financial services, and later achieved his dream as he went on to work for two national accountancy firms. In 2007, Ian joined Ward Goodman as an Audit Director, and now, 7 years on, is set to lead the firm as Managing Director.

A fan of outdoor country pursuits, Ian’s new position will see him take on a pursuit of a different kind as he aims to steer Ward Goodman into the future.

Ian, who lives with his wife and two daughters in Shillingstone, asserts an importance in offering a holistic approach to business and finance and has an open management style.

Ward Goodman employs around 70 staff and offers every member of staff comprehensive training and development within the business.

Ian Rodd also expresses a firm desire to continue to promote Ward Goodman as one of the leading Chartered Accountancy and Financial Services businesses in Dorset, providing the best possible service to its clients;

“Having dreamt of being an accountant since my school days, I am immensely proud to have achieved the position of Managing Director at what I believe to be the best Chartered Accountancy and Financial Services business in Dorset. I hold Ward Goodman extremely dear to me and I have a lot of admiration for the business and every single person in our team. It is this passion I want to use to drive the business forward, developing a sustainable business for the next generation. For me, this means developing the team internally, so that those who want to grow within the company will feel a similar pride both in their own development and also in the company who helped them to do so.

With this passion and determination Ward Goodman will also strive to provide excellence beyond client services. As part of this I am thoroughly excited about new partnerships we will be starting which will give us the chance to offer other unique client services. With such additions, along with all our other services I am convinced Ward Goodman is going to be the best client services team in Dorset.”

Ward Goodman looks forward to what is promising to be prosperous future with Ian Rodd.

For more information, visit www.wardgoodman.co.uk.

BCTC Christmas Party 2014 “With a little imagination perhaps you can hear the distant sound of “Jingle Bells” in the distance and, with really good hearing, the echo of a “Ho,Ho,Ho”?

Although Christmas is not yet around the corner it’s not too soon to book what will be one of the key Christmas events. With only limited spaces available make sure you book the Bournemouth Chamber Christmas party in good time to avoid disappointment!”

19

Only

Chamber Christmas Party

£35 per ticket

at the Village

Friday 5th December 2014 Great location, great atmosphere, great food and great company!

Join fellow Chamber members and guests at our special Christmas Party night.

• Glass of sparkling wine on arrival and private cash bar • 3 Course Christmas dinner plus coffee, with half a bottle of House wine • Dancing till late • Plenty of free parking • 10% of bar takings donated to the President’s Charities Mark the date in your diary and please book early to avoid disappointment: www.bournemouthchamber.org.uk/events

BCTC Christmas Party sponsored by

Dress code: Cocktail Dresses for ladies and Lounge Suits for men.

The Village Hotel, Deansleigh Road, Bournemouth, BH7 7DZ Special overnight room rate: £60 for a dble room inc. breakfast and use of Leisure Club.

News

Tales from 35,000ft Ever wondered how to get upgraded on a flight, what the cabin crew actually do in the galley, or even how the rich and famous pass their time in first class?

Ex-Qantas flight attendant Owen Beddall has seen it all, having served the likes of Katy Perry and Russell Brand, Cate Blanchett and Lily Allen, among other high-profile names. He has travelled more than 40 countries on six continents and partied his way around major cities, staying in top class hotels.

“I chose to be in first class to be with the best of the best,” says Australian Beddall. “If you are going to do a job, you may as well be at the top end. I was a little nervous around them [celebrities], but I thought my job was always to make them feel comfortable.

“It’s a dichotomy with celebrities. A lot of them are quite insular, but to be around the calibre of celebrities I’ve been around has been amazing.” Most famous faces were well behaved, but the crew were apprehensive when Oasis brothers Liam and Noel Gallagher, who’d been banned from flying with a number of airlines because of their bad behaviour, were on the flight list. They were seated in business class, but during the flight, one of the female flight attendants from that section kept Beddall informed about what was going on.

“She whispered that one of the Gallagher brothers had offered the attendants £1,000 apiece to turn a blind eye while he smoked a joint in the toilet. What should she do?

“I was all for it,” he confesses. “’Get the money up front’, I suggested. ‘Let him smoke the joint it will set the smoke alarms off, and then maybe they’ll go to sleep and leave you alone.’”

As it turned out, the transaction never took place, and they all fell asleep soon afterwards.

“By the time I came down from the upper deck, they must have had their spliff and passed out,” Beddall jokes.

The celebrity who most stands out for him is Lily Allen, he reveals, whom he’d never heard of when she was a passenger on his flight in 2006 and had a number one hit in the UK at the time. “She exuded ‘celebrity’ from 100 seats away. She was in business class, I was in first, but I invited her up to the first class galley for a drink and a gossip. What a delight! Lily and I kept in touch.”

Beddall spills the beans in his new book, Confessions Of A Qantas Flight Attendant, charting the ups and downs of his 12-year high-flying career, including having to restrain passengers, being bitten by a snake in Bangkok and being caught up in a terrorist attack in Mumbai. Celebrities who travel first class don’t tend to be more demanding than other passengers, he reflects.

“They are travelling all the time and it’s work for them. It’s usually the people who are getting upgraded who want to flex their corporate muscle, or show how important they are, who are the painful ones.

“Those who travel a lot offer minimal fuss and have a routine,” he continues. “The newbies or the upgrades want to try everything. They will guzzle through the wines and the food and they will want an extra amenity kit or extra pyjamas. They want to experience it all.”

Those who try to share their upgraded seat with their travelling companion are likely to be given short shrift.

“Individuals would sit up and have the service and then go to ‘talk to their friend’ and swap seats.

“The friend would then settle in and want to start a full service too. Obviously, there wasn’t enough food for this to go on, and so when people wanted to swap seats to let their friend ‘rest’ we would say, ‘You must decide who is sitting in here once and for all, you can’t swap back’.”

Alcohol can be a big problem, he admits. “For every drink on the ground, it’s like three in the air. On top of that, people are taking sleeping tablets, with the invention of flat beds. When you put the combination together, it can be difficult.”

Passengers aren’t the only ones who take pills to help them through the journey. Cabin crew are also regular visitors to the pharmacists in a variety of countries, says Beddall, stocking up on uppers, downers, anything that will kill the jet lag and help them sleep when they need to.

“It was something I learned about very early on in the game,” he says. “Jet lag is such a painful thing.”

So, how do you get a free upgrade?

“Board last. Upgrades have to happen on the aircraft - unless they are being done through airline points - at the discretion of the crew, which is why you always need to engage your flight attendant.”

Confessions Of A Qantas Flight Attendant

by Owen Beddall with Libby Harkness is published by Ebury, priced £18.99.

Available now.

21

Creating big companies from small ideas.

If you think about it, all of the world’s most successful brands, the likes of Nike, Coca Cola, Virgin or Apple; they each started somewhere. They were companies started by someone. Someone with an idea and enough strength to make it happen. Eventually these businesses grew into instantly recognisable household names. Wouldn’t it be good to know how they did it?

“Every business needs to know their purpose and telling it to your audience is imperative.

Gone are the days of letting everyone know how fantastic your product is, we now live in an age where control is well and truly with the customer.”

On the afternoon of Wednesday 10th September, the founders of five such businesses will take to the stage to share their stories and the benefit of their experiences with an audience of Bournemouth based businesses, in an event called Once Upon A Time… (www.onceuponatime.today) Taking place at the iconic Shelley Theatre in Boscombe, part of the oldest secular building in Bournemouth - Shelley Manor, built in 1801 - and was once the home of Percy Florence Shelley, son of Mary Shelley, author of Frankenstein and Percy Bysshe Shelley, one of the Romantic Poets.

Small businesses, in particular, can benefit greatly from the event. It’s not uncommon for small firms and start-ups to do their own marketing and advertising; putting some good habits into place early on will prevent costly cock-ups further down the road.

Social media means customers are more accessible than ever; it’s important to talk with them, not at them, and use your ‘story’ to build customer confidence and brand loyalty.

“It’s time to put the corporate speak to one side and stop acting like robots; let’s be a bit more human and connect with others,” said Mark. With this in mind, the other organiser of the event, Matt Desmier, producer of the successful Silicon Beach series of conferences, has developed an interesting concept.

The founders of Jimmy’s Iced Coffee and Olives Et Al, and the Managing Director of Organix, all three brands found in supermarkets and delicatessen’s the breadth of the country; will be joined by the Head of Marketing from LV= and a fifth business yet to be announced.

“We’re dispensing with presentations and monologues for Once Upon A Time…” Matt said, “Mark is a terrific interviewer, so we’re going to have some good old conversations with the guests, live on stage.

“Many businesses focus on collecting numbers and the pursuit of likes and shares with a slant towards to tactics rather than crafting a strategic story.” said Mark Masters of The ID Group and one of the event organisers.

“We want the audience to interact as much as possible. I know I’ve got 101 questions I’d like to ask Jim, Giles or Anna and I expect there will be loads of others who do too. So Mark is going to get the conversation going with each guest and then we’ll open it up to the floor. I’m really looking forward to it.”

“If you think that your business doesn’t have a story to tell, time to change that belief. Every company has a story to tell, dig deep and they are there. What these provide are the voice for your business and to stand out from your competition.

The event takes place at Shelley Theatre at 1pm on Wednesday 10th September.

Details and tickets can be found here: www.onceuponatime.today

Have You Ever Been in a Crowd and Heard Someone Call Out Your Name?

This is what it feels like when someone gets Personalised Direct Mail Mail and Print enable you to start a dialogue with your prospects and clients by taking your data and using it to change text, graphics, and images so that every item you send can be individually personalised. So you have a choice – you can either send out the usual generic mailing or you can personalise each one.

There is very little difference in cost but a dramatic increase in response rates. Up to 10 times more effective than generic mailings. Up to 25% increase in order value and repeat orders up by up to 50%.

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Design, copywriting, printing, mailing and fulfilment services available

For more information visit: www.mailandprint.co.uk

or call us now on: 0800 1300 960

23

WSX Enterprise linking in businesses A social media seminar attracted a host of people from small and new businesses keen to learn how digital techniques can help them.

1

It was held in Kinson, Bournemouth, and organised by WSX Enterprise’s ‘Driving Urban Enterprise’ project. Mandy Payne, President of the Bournemouth Chamber of Trade and Commerce, addressed the room before Carl Wilson from CW Marketing gave a talk.

He explained the latest trends in social media and touched upon Facebook, Twitter and Linked In amongst others.

The social media event is just one of many that are run by the ‘Driving Urban Enterprise’ project across Bournemouth, Poole, Weymouth and Portland.

The aim is to give practical help and advice to small businesses and people seeking to start businesses. Those who attended the seminar at the Kinson Conservative Club had a chance to network and discuss how social media can help them improve marketing.

WSX Enterprise’s Chris Darlow is the programme manager of the ‘Driving Urban Enterprise’ project, which is financed by the European Regional Development Fund.

He said:

Mandy Payne said:

“We were pleased to see so many people attend and learn something useful.”

“I was pleased to see so many businesses attend to learn about social media which is not going to go away. Communication is key.

“The trends in social media change so quickly that it is important to keep up to date.”

“We want to assist businesses wherever we can and getting them together to hear about how social media can improve marketing and sales was very worthwhile.”

“We will be holding a number of events covering a variety of areas of use to small businesses and those wanting to start their own business.

“We’d love people to get in touch to find out how we can help them.”

“People need to be engaged with it and events like this organised by WSX Enterprise really help.”

1. Chris Darlow from WSX Enterprise and Mandy Payne, President of the Bournemouth Chamber and Trade and Commerce.

Feature

Five minutes with...

Jamie Redknapp TELL US ABOUT THE BEKO/FA CUP CAMPAIGN I think with my family (Jamie is married to TV presenter Louise Redknapp and the couple have two sons), Beko thought I could help get kids involved with football. We all accept that we’re struggling at all levels to get the best athletes out there, so what they’re doing is trying to attract young people to play more and more sports, predominantly football, hence their involvement with the FA Cup. It’s something I’ve enjoyed doing actually.

DID YOU ALWAYS THINK YOU’D HAVE A MEDIA CAREER AFTER RETIRING? I didn’t have a clue to be honest. Some people I’ve spoken to have said they always knew they’d be a manager because they were students of the game. But I think it’s more difficult to be a manager now because of the money involved. Players care less about their clubs and more about the money and the moves. And that’s not an ex-player sounding bitter because I don’t begrudge the best players earning the money, they thoroughly deserve it, it’s just the players who do it for the money rather than for a love of it. I find that frustrating.

WHAT HAS THE PROJECT INVOLVED FOR YOU? I’m going to St George’s Park to do some coaching with kids, and I went to a school in Bristol. They won a six-a-side tournament so I went down there to do some coaching and they were lovely kids . It’s something I’m very passionate about doing. I love taking my little boys’ football teams, so it’s an extension of doing that really.

YOU TOOK THE FA CUP WITH YOU TO BRISTOL Yeah, that was great. They were more interested in seeing the FA Cup than me! They were lovely kids and I thoroughly enjoyed it. I remember growing up all I ever wanted to do was play football. I remember that if we ever had anybody that was even slightly famous come down to the school, it meant so much to everyone. It’s something that’s very close to my heart, kids and sport, so I’ve enjoyed it.

PUNDITS ALWAYS DESCRIBE THE FA CUP AS MAGIC. DO YOU STILL THINK IT’S SPECIAL? I do, yeah. I think Wigan winning this year has helped, because everybody expected Manchester City to win it easily and comfortably. It doesn’t seem to be as big a thing as it was a few years ago, and that’s probably down to the importance of the Premier League and the Champions League.

I would love to see the FA Cup get one of the four Champions League places, because then people would take it a lot more seriously.

IT IS A CHAMPIONS LEAGUE, SO IT SHOULD CONTAIN TEAMS THAT HAVE ACTUALLY WON SOMETHING Absolutely, and it would make teams put out their best sides for the FA Cup. But at the moment, we’re putting more importance on coming fourth in the league than we are on winning a trophy.

DOES THE CUP HAVE SPECIAL MEMORIES FOR YOU PERSONALLY? My dad (QPR manager, Harry Redknapp) won it. The year that Liverpool won it I was team captain, but I didn’t play, I was injured. I was actually looking at a photo of that earlier today; I lifted it as a non-playing captain. It was still a great occasion and I was proud to be involved.

DO YOU MISS PLAYING? It’s a good question. I do and I don’t. I loved it when I was playing, but the last couple of years, there was a lot of misery in terms of injuries and stuff like that, so I don’t miss that side of it. Of course I look back and wish I’d played longer; I retired at 31 and that’s not really a long enough career. But I can’t have too many complaints because since I’ve retired I’ve done A League of Their Own and the stuff for Sky. It’s filled a void in my life really. A lot of players retire and find it difficult to adjust, whereas it’s been pretty seamless for me. I’ve been really lucky.

YOU’VE ALSO SEEN THE OTHER SIDE OF IT, THE PRESSURE YOUR DAD HAS BEEN UNDER AT TIMES Yeah, that’s right. My dad said to me the other day: “You’ve got no grey hairs, what you got to worry about? You play golf, you’ve got a good life!”.

ARE YOU LOOKING FORWARD TO THE NEW FOOTBALL SEASON? I am, yeah. Don’t get me wrong, I think it’s important to have the break, and from a pundit’s point of view it’s good to have a rest, but you never take your eyes off it, you’re always looking at who’s bought who, so you make sure when you start the season, you know what you’re on about. And I love all that anyway, I’m always glued to Sky Sports News.

YOU’VE GOT A NEW SERIES FOR SKY SPORTS COMING UP HAVEN’T YOU? Yeah, I’m looking forward to that. It’s on a Saturday evening, with a live audience - Sky have never done that before. We go on at 5.30pm, there’s a presenter and myself, sometimes there’ll be a guest, sometimes there won’t, and we talk through the game. I like the interaction with the fans. At the end of the day, we’re all here because of football fans.

IS A LEAGUE OF THEIR OWN COMING BACK SOON? We’ve finished filming the series that comes on in August, I think. I’ve enjoyed A League of Their Own, I didn’t think I would when I started it, I thought I’d be completely out of my comfort zone.

IT ALWAYS LOOKS AS IF MAKING IT IS A LAUGH It is a good laugh. The people you work with, they’re some of the funniest people in the world. The only problem is that sometimes, they make you feel completely unfunny!

News

Health Autism If a new colleague seems unfriendly, sticks rigidly to a routine and doesn’t get your sarcastic jokes, don’t immediately dismiss them as weird. They may be autistic.

Around one in every 100 people is on the autistic spectrum and has difficulties in social situations, but loves order and routine, and yet the condition is still poorly understood.

World Autism Awareness Day (April 2) hopes to improve both the public and organisations’ understanding of autism, and highlight the fact that it’s not just a childhood problem. Carol Povey, director of the National Autistic Society’s (NAS) Centre for Autism, says: “Children with autism grow into adults with autism - it’s a lifelong condition.

recognise things like irony and sarcasm; often people with autism will take things literally.

“If people haven’t got someone in their family with autism, there will be a neighbour, someone in your child’s class, or one of your colleagues.”

“Autism is a spectrum condition and you will meet people with it in your daily life. You need to be able to understand it, listen to them and be supportive. It’s hidden, and that’s why it’s hard for people to understand.”

Autism is described as a spectrum disorder because, while everybody with it shares three main areas of difficulty - with social communication, social interaction and social imagination - the condition will affect them in very different ways and to varying degrees.

Some are able to live relatively normal lives, often trying to hide their difficulties, while others will need lifelong specialist support.

For instance, people with Asperger Syndrome, which is a form of autism, are often of average, or above average, intelligence and tend to have fewer problems with speaking than people with other forms. They don’t usually have the learning disabilities associated with autism, but may have specific learning difficulties, such as dyslexia and dyspraxia, or other conditions including attention deficit hyperactivity disorder (ADHD).

The NAS explains that people with autism say that, to them, the world is a mass of people, places and events which they struggle to make sense of, and which can make them very anxious. They may not understand the subtleties of the way people interact socially, or understand hierarchy, says Povey, and may not

That stress can be particularly acute at work - although having autism can, in itself, hinder employment prospects. According to the NAS, most of the 300,000-plus working-age adults with autism want to work, but are held back by a lack of understanding. As a result, only 15% are in full-time paid employment, and just 9% are working part-time . Of those who have worked, around a third have experienced bullying and feel they’ve received unfair treatment or discrimination. However, Povey says that once someone gets an autism diagnosis - something that can be a struggle, particularly as an adult - small changes at work, such as making tasks clearer, or taking breaks at a different time to colleagues, can make a major difference. “It can also help to make staff aware that if their colleague appears a little different, it’s because they’re autistic, not because they’re unfriendly,” she says.

They may need more structure than other people, and Povey explains: “They like to know exactly what they have to do, and may be very good at details, and less good at tasks where they’re reliant on social interaction.” People with autism can often contribute extremely well at jobs where a high level of precision, detail and the ability to focus over long periods of time is needed.”

“It’s things that are instinctive for people who don’t have autism, even to the extent of knowing what space to put between yourself and other people, that often has to be learned by people with autism,” says Povey. “That whole social milieu can be quite difficult and anxietyprovoking. A lot of people with autism report high levels of stress just to go through things that most people take for granted.”

World Autism Awareness Day coincides with the publication of a revised adult autism strategy by the Government, which is expected to recommend an autism awareness programme and improvements in training about autism across all public services. “One of the main things we’re hoping to see is around the training of professionals, and general understanding about autism, which is still quite patchy,” says Povey. “More understanding would make an enormous difference to the lives of people with autism, so they wouldn’t have to always be fighting to get themselves understood.” One of the main champions in the fight to help improve understanding is Temple Grandin.

27

Bournemouth Chamber President makes a splash!

Photos courtesy of Louise Jolley Photography.

Chamber President endures jetpack adventure to wave the flag for local businesses

Our Chamber President, Mandy Payne, has taken off from the water in a bid to highlight the buoyant state of local businesses – especially those that help to bring millions of tourist Pounds which are injected into the local economy.

Mandy – a Director of Spotcheckers accompanied by Justin Cohen of Darren Northeast PR, an active Chamber Patron, were each strapped to “Flyboard” jetpacks and elevated over 12ft above the Sandbanks sealine by gushing jets of water from beneath their feet – creating a hover board effect. Sandbanks Beach is the only coastal venue in the UK offering the exhilarating Aquatic Jetpacks (www. aquaticjetpacks.com).

Mandy commented: “This was a unique opportunity to do something a little unconventional, to really celebrate real business growth in the local area. Local businesses have worked incredibly hard to boost productivity, drive growth and lower unemployment. Our tourism sector, and business tourism in particular, is something that we can be particularly proud of in the conurbation.”

Justin added: “What the Chamber do in terms of helping local businesses to grow is just fantastic. This was just another great way for us to fly the Bournemouth business flag. I was honoured to take part – a massive thank you to Aquatic Jetpacks for this incredible opportunity!”

Review

All-New Jeep Cherokee As an owner of the 2005 Jeep Grand Cherokee, I was more than happy when I was offered the chance to test drive the All-New Jeep Cherokee Limited by the team at Meridien Majestic Jeep near Wallisdown.

Having driven the older model for the last year, I was excited to see just how the new model faired. At first glance it’s clear that the All-New Jeep Cherokee has had a complete redesign and looks fantastic, and with a new range of efficient engines and the option of a ninespeed automatic gearbox it clearly had lots to shout about.

The design of the new Cherokee is dominated by the ‘waterfall’ bonnet, with a large grille and compact LED daytime running lights. The interior has been improved with soft touch materials and a vinyl-wrapped and stitched instrument panel with chunky switches and a soft-touch dash. It also has a seven-inch colour instrument cluster and an 8.4-inch touchscreen infotainment screen in the centre console, which is straightforward and attractive and sufficiently intuitive that first-time users will have no difficulty in using, and not because it lacks a depth of ability. I was also immediately impressed with the rear-view camera which offers great visibility when reversing. Jeep has logically laid out the interior and the driving position is widely adjustable.

The interior has without doubt been improved to reflect its upmarket appeal and I understand that the seats have been ergonomically designed to support the contours of the body.

I found the the interior to be class-leading in many ways, with more soft touch plastics than you’ll find in the competition.

The All-New Jeep Cherokee has a brand-new all-wheel-drive system that is designed to be as fuel-efficient as possible while still providing all the durability and off-road prowess that Jeep is known for; a great plus for all of us 4x4 drivers. The 2.0-litre diesel which powers the All-New Jeep Cherokee Limited is available with 138bhp or 168bhp, and both offer the same 350Nm. The more powerful model has a nine-speed automatic gearbox.

The ride more than delivers; the suspension is soft enough to take the edge off bumps and gently cushions undulations in the road and it gives you the feeling of invincibility which results in on-road dynamics superior to many of the new Cherokee’s on-road-only alternatives.

These models are available in both 2 and 4 wheel drive options, ensuring benchmark off-road capabilities covering all driving conditions. In the boot you also have a rail of bag-hooks as standard, useful underfloor storage, and seats that fold completely flat, so while it may not be the largest boot in this class, it is one of the more practical.

- Cruise and climate controls - Rear parking sensors - A multifunction steering wheel, Bluetooth, USB-input, and a DAB digital radio.

- You also get seven airbags, including a driver’s knee airbag.

Prices start form £25,495

The all-New Jeep Cherokee has plenty going for it; it rides comfortably, is competitively priced compared to premium rivals for both private and company car buyers, and is very well equipped. Even the entry-level Longitude enjoys a high level of standard specification. In a nutshell, it’s light years ahead of the model it replaces and packs in serious value for money in top-spec guise.

I think it’s fair to say that the All-New Jeep Cherokee gives a strong insight into just where the Jeep brand is heading under new owner Fiat.

Don’t just take my word for it, get yourself down to Meridien Majestic Jeep and take one out for a rest drive yourself!

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OFFICIAL FUEL CONSUMPTION FIGURES FOR THE NEW JEEP® CHEROKEE DIESEL RANGE IN MPG (L/100KM): EXTRA URBAN 55.4 (5.1) – 61.4 (4.6), URBAN 39.8 (7.1) – 44.1 (6.4), COMBINED 48.7 (5.8) – 53.3 (5.3), CO2 EMISSIONS: 154 – 139 G/KM. Model shown Jeep® Cherokee 2.0 diesel Limited 140hp FWD at £31,195 on the road. *Promotion available on new Cherokee Limited models in Bright White, True Blue and Deep Cherry Red registered before 30th September 2014. With Jeep® Horizon you have the option to return the vehicle and not pay the final payment, subject to the vehicle not having exceeded an agreed annual mileage (a charge of 9p per mile for exceeding 10,000 miles per annum in this example) and being in good condition. Finance subject to status.

Guarantees may be required. Terms and Conditions apply. Jeep® Financial Services, PO BOX 4465, Slough, SL1 0RW. We work with a number of creditors including Jeep® Financial Services. New Cherokee models will benefit from complimentary servicing covering the car for three years or 30,000 miles, including protection for the first MoT on all qualifying retail sales. Prices and specifications correct at time of going to print (08/14). Jeep® is a registered trademark of Chrysler Group LLC.

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Gadgets

Business essentials Six of the best travel gadgets Digital delivery Drive

Light reading Kindle Paperwhite - from £109 amazon.co.uk Trying to stay within your weight limit isn’t easy if you start packing paperbacks, yet some eReaders can be rendered useless once the sun starts shining. Not so with the new Paperwhite.

The glare-free screen means you can read just about anywhere, adjusting its brightness to perform from dusk till dawn. The battery lasts an incredible eight weeks too, so that’s one less charger to take up precious flip flop space.

Seagate Wireless Plus 1TB Portable Hard Drive - £129.99 argos.co.uk No need to download films, music or other digital data on your travels, just load up this device with hundreds of films or thousands of tracks before you go and it’ll wirelessly deliver them all to your devices. The perfect pool-side entertainment centre.

Terminal velocity Steve Aoki Suitcase - £349.95 micro-scooters.co.uk The collaboration between DJ and scooter aficionados has resulted in this kick-board, suitcase and trolley hybrid that’ll get you from A to B in a flash, all while serenaded by the on-board Bluetooth speakers. There is also a more subtle version without the musical ability, which is a couple of budget airline tickets less.

Weigh to go Balanzza Luggage Scale - £14.99 lakeland.co.uk With restrictions on the amount of luggage you can carry in the hold becoming ever stricter, you’d be well advised to invest in a digital scale to check your baggage weight. Costs can quickly spiral if you even slightly nudge over the top limit, so this gadget will pay for itself several times over, especially if your the type (and who isn’t?) who likes to bring back trinkets from their travels.

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Business profile

Piers the magic Dragon The latest gadget, a smartphone and a tailored suit are all surely on the priority list of any entrepreneur wanting to strike it rich. Not so, for Dragons’ Den star Piers Linney.

“I didn’t own a suit - although I do have one now. I got invited to 10 Downing Street and it said ‘lounge suit’. I had to apologise because I don’t own a lounge suit,” he admits.

The 43-year-old, dressed in all-black by British brand Alexander McQueen, joined the BBC Two show in 2013, taking over from Theo Paphitis.

Working out his on-screen wardrobe proved to be his toughest challenge.

“For the first season, I thought, ‘I’m going to be a Dragon. What do I wear?’ It’s quite hard to work out - I want to be comfortable, but I also want to be smart and serious,” he continues. “ Last series, I wore jeans, brogues and a shirt.

It’s quite safe - it’s not really me. I don’t usually dress like that. This series, I am kitted out headto-toe in Alexander McQueen. That’s more me, so I feel much more comfortable in my own skin. They make you buy three of everything for consistency.”

Linney, the co-CEO of cloud-based IT business Outsourcery, reprises his role on the investors’ panel for the 12th series alongside “great friends” Kelly Hoppen (who made her debut alongside him in 2013), Peter Jones, Duncan Bannatyne and Deborah Meaden.

“We get on really well. What happens in the den stays in the den, so you might see us have the odd serious argument but [it’s forgotten] once we get to the green room,” he reveals.

“I’m getting into the flow of things now. The first season, you’re trying to work out the Dragons, their personalities and their tactics, so you probably see more of who I really am this time.

Also, last year, people didn’t really know who the new Dragons were, but now they do.”

While he remains tight-lipped about what deals he’s invested in, he reveals: “The other Dragons were saying that the quality is higher than ever in this series.

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“I’d like to see more technology in the den. Real deep technology can be hard to pitch in that environment, but you’re seeing more and more tech-related start-ups - e-commerce and online retailers.”

Linney, who launched his first business at the age of 13, had no d oubts about returning to the den.

“It’s a fantastic experience. You’re getting involved with entrepreneurs, making investments, spending time with them and working in new sectors,” he says. “I tend to do technology, media, telecomms, and now I’m in retail and various other sectors.

“The profile is quite good for business, it’s also good for my charitable interests as well. I did think about it, but it was the right decision to make. I’ve always been a fan, so to be on it is quite amazing.”

But the married father-of-two admits it took some persuasion from a well-known entrepreneur before he actually signed up for the show.

“When they approached me, it wasn’t an immediate yes. I had a long, hard think about getting involved, the time commitment and the profile - the downside is you become public property. I also had to talk to my board probably the only Dragon who has to talk to a board,” he recalls.

“I was away with Sir Richard Branson on his private game reserve Ulusaba when the producers called. I asked him what he thought, and he said, ‘Screw it, just do it’.”

Being on the programme has meant that Linney, who previously appeared in Channel 4’s The Secret Millionaire, is more recognised.

“It’s weird that people think they know you.

Being on TV never crossed my mind. The Secret Millionaire was quite personal, so people would stop me on the street and ask about my mother,” he says. “I get pitched to a lot. You get pitched to everywhere - by the pool on holiday and in bars.

“Cab drivers all watch Dragons’ Den. I haven’t met a cabbie yet that hasn’t pitched me a business idea. You’ll be having a great unconnected conversation and it’ll err down a certain path, and you can hear the pitch coming.

I think it’s good. Everybody has a business in them and I find it fascinating to hear what people think of doing.”

The most bizarre pitch he has heard is by the Bulgarian inventor, for a self-filled bath, in the 11th series: “Enough said! That will take some topping, but you’re going to have to watch this series to find out.”

Feature

Business Owners from Southbourne Enjoyed an Open-Top Treat.

Organised as a celebration of business in Southbourne, the event was a chance for business owners to experience the newly extended City Sightseeing Bus Route, and to find out more about the work of the Coastal Business Improvement District (BID) and Southbourne on Sea Business Association (SoSBA).

Investment from the Coastal BID has enabled the extension of the Bournemouth City Sightseeing Bus route which now makes stops in Boscombe, Southbourne, Tuckton and Hengistbury Head.

Jointly hosted by Discover Dorset who runs the City Sightseeing Bus, the Coastal BID and SoSBA, the event was attended by over thirty Southbourne traders who were joined

by Mayor Chris Mayne and Director of Tourism Mark Smith.

Mark Smith added: “The new tour service is a great way to see the attractions of Bournemouth. Southbourne businesses are amongst the most dynamic in Bournemouth and are to be congratulated along with the Coastal BID for this exciting new initiative.”

Mayor Chris Mayne added: “As a Southbourne residents and ward councillor, I greatly appreciate what SoSBA has achieved for the past four years, events like this are great for Southbourne in general.”

City Sight Seeing Bus tours run hourly every day throughout the summer. For more details visit www.citysightseeing-bournemouth.co.uk For more information about the Coastal BID contact Alun Williams on 01202 291200

LED MYTHS Don’t be left in the dark about LED lighting.

LEDs (Light Emitting Diodes) are becoming increasingly popular with good reason. Incandescent bulbs have already become obsolete with a ‘phase out’ period in place by government. But how much do we really know about LEDs? How are they revolutionising the lighting industry?

Bournemouth based company LEDlightGURU sheds some light on some of the biggest myths around LED lighting.

LED MYTHS - Don’t be left in the dark about LED lighting.

LEDs (Light Emitting Diodes) are becoming the lighting of choice. The much loved incandescent bulb has mostly become obsolete due to the EU ‘phase out’ period on inefficient lighting. The fragile low energy light bulbs we have become used to are really not liked, but so does LED lighting really offer significant benefits that reflect their higher cost?

Bournemouth based company LEDlightGURU sheds some light on some of the biggest myths around LED lighting.

MYTH 1 - LEDs are really expensive.

They certainly cost more to buy, but when you include running costs they offer significantly better value.

Four halogen spotlights in a kitchen could consume around £80 a year of electricity, LEDs around £10. Whilst the initial cost may be more expensive, LED can provide substantial savings often within a very short time period - as little as 6 months in high usage areas even after factoring in the initial purchase cost.

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As tempting as cheaper, traditional bulbs may be when shopping, LED outperforms traditional lighting right from the start. The upfront cost of a bulb is a small percentage of the cost when compared to the overall energy savings and time wasted through frequent bulb changes, as illustrated in our graphic below.

Thinking about it from a automotive perspective, there are fewer people buying cheap, second-hand 6 litre cars without understanding the additional long term expense in fuel.

CONTACT US NOW

CALL: 01202 960049

VISIT: www.ledlightguru.com

EMAIL: info@ledlightguru.com

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Join us

How to Join The Bournemouth Chamber To become a member you can join and pay online at www.bournemouthchamber.org.uk or complete this form, detach and send with your payment to: Bournemouth Chamber of Trade and Commerce, Argyll House, 158 Richmond Park Road, BH8 8TW.

Membership fees (Fees are based on the number of employees) 1-5 Members £75

6-25 Members £95

26-99 Members £135

100+ Members £195

Join Now Trading name of applicant Contact name Description of business Address Telephone Email Website Number of employees Signature of applicant Date I / We apply for membership of the Bournemouth Chamber of Trade and Commerce and, if elected, agree to be bound the Rules and Constitution of the Chamber. I/We enclose payment for the toal amount of £ made payable to BCTC, for membership of the Bournemouth Chamber

By becoming a member you agree to share your contact details with other members, only for the purpose of informing you about their business and any offers they might make you. Addresses and contact details are never passed to non-members and never sold.

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www.funeraldirectors-bournemouth.co.uk

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No VAT or hidden charges General waste and mixed recycling bins available free in various sizes Dedicated team Large fleet of modern vehicles Collections 6 days a week, 52 weeks of the year

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Linsar’s animated videos launch

AN INDEPENDENT MULTIMEDIA PRODUCTION COMPANY

Linsar is ready to present the first in a new series of exciting videos produced by LoveLove Films that will help increase brand awareness among consumers as well as promote their latest range of products.

Linsar are British independent technology experts who specialise in televisions with cutting edge features and have also recently added a range of Domestic Appliances to their product offering. Linsar’s products are available throughout the UK in over 600 independent retailers including John Lewis. Now firmly established as a key player within the industry they were recently shortlisted as a finalist for the ERT awards Brown Goods Supplier of the Year for the second year running.

The current series of videos help give insight into Linsar’s brand values and history, give a simple explanation of industry terms and technology, as well as promote their current range of televisions.

The first videos in this series recently premiered at their dealer event at the Sandbanks Hotel this August. Steff Platt, Marketing Coordinator at Linsar, said: “It is great for two leading British Dorset based companies to be working together. The videos LoveLove Films produced for Linsar are brilliant and it has been a real pleasure working with them on this project - we’re really excited to show them to our customers!”

Using the latest in 3D animation technology, LoveLove Films’ production team put together several engaging videos. Additionally, using animation combined with live action has allowed Linsar to have videos that are unique and also have a modern, innovative and cutting-edge quality to them.

The award-winning multimedia production company LoveLove Films previously worked for the brand earlier on in April 2014, producing a 4K video for their stand at the Euronics Showcase at the NEC. These videos are the latest in a hugely productive year for LoveLove Films, who have already created a wide array of diverse and innovative multimedia contents for both local, national and international clients, including adverts for Creditplus Car Finance and the Southampton Boat Show, promotional videos for the educational app Touch Surgery and retirement housing company McCarthy and

Stone, and many others.

Georgina Hurcombe, the Dorset Business Award winning Managing Director of LoveLove Films says of the Linsar videos “It’s really great to work with such an innovative company as Linsar. We’ve enjoyed making videos for the company, and look forward to working with them in the future.”

The videos are set to appear on Linsar’s brandnew website over the coming weeks and will additionally air on their retailer’s websites, in stores and on John Lewis online. Linsar will also make use of them during public events and meetings in order to further promote their brand and image.

For more info see: www.lovelovefilms.com www.linsar.com

Faces in Places

Faces in Places Beales Breakfast July 2014 1. Andea Beech Quostar Tim Bremner A-Plan Insurance Peter Thompson Southern Despatch 2. D enea Wright Freedom Families Martin Watts MJW Business Improvements Jane Williams Diane Avery Forever Living Products 3. Dorothy Brown Even Keel Finance Ian Duffy

Beales Breakfast July 2014 For more photos from this event visit www.bournemouthchamber.zenfolio.com 1

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6. John Barr-Richardson Letters Logos Mark Higgins Sense IT Supports Andrew Doggerall BAQUS Paul Day SIS Property Services 7. Malcolm Davidge Empower Energy Ltd Aaron Carnie Herbal Life

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CW 190x39 banners_v2.indd 1

4. Jane Willams Forever Living Products Chris Dicks Resolution Health Fitness Denea Wright Freedom Families 5. J ohn Barr-Richardson Letters Logos Jennifer Darnell Quostar Jacqui Phillipson P-PR Media Solutions Harry Bid

8. M arie Smith Successmith Ricci C Best Training 9. Simon Head Head Wheble Funeral Directors

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• CORPORATE EVENTS • WEDDINGS • FOOD • PRIVATE DINING • LIVE MUSIC

01202 405010

www.cottonwoodboutique.co.uk 25/04/2014 11:47

FOOD • PRIVATE DINING • WEDDINGS • CORPORATE EVENTS • LIVE MUSIC

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BH Banter BH Banter August 2014

1. Andy Edwards 953, Adam Dickson Author, Chris Dicks Revolution Health & Fitness 2. A ndy Ritchie Entrepenurs School, Laura McHarrie YKTO 3. Fiona Broom ESOL, Jon Wood Bmth & Poole College with Jess

For more photos from this event visit www.bournemouthchamber.zenfolio.com 1

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4. Ian Duffy Herbalife Charles Fynn Plato Video 5. J acqui Rock BCTC Executive Lynn Mitcham Sylvan Therapies 6. L orna Trent BCHA Laura McHarrie YTKO Fiona Wilson Yoga Bournemouth Beyond

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7. Mandy Payne BCTC President 8. M ark Higgins Sense IT Support Shaun White Chris Howard AMICA 9. Nigel Reed Smith Innovation Growth Specialist

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OCEAN VIEW H OT E L

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News

New Members See who is part of the Chamber Martin Watts MJW Business Improvement Ltd 07584 075162 www.leanenterpriseconsultancy.co.uk

Andre Van Heerden EWL Building Services Limited 01202 853300 www.ewlbuildingservices.com

Rob Tanner Kinson Link 07803 788066 www.broadstonelink.co.uk

Alex Davies-Moore Mapsum Ltd 01202 697 394 www.mapsum.com

Andy Edwards Motivational Speaker 01202 959791 www.andyedwards.biz

Tara Howard Venus Awards 01202 290550 www.venusawards.co.uk

Reunert Bauser Knighton Heath Golf Club 01202 572633 www.knightonheathgolfclub.co.uk

Zoe Bradley Outset & Get Set for Growth 0800 7560 811 / 0800 9179 881 www.outsetbournemouth.co.uk

Steve Haines Vogue Windows UK Ltd 01202 593236 www.voguewindowsuk.com

Namir Hassan Abbey Estates 01202 777704 www.abbey-estates.co.uk

Sian Hemming-Metcalfe The Metcalfe Partnership 01202 897 020 www.themetcalfepartnership.com

John Russ WPA Healthcare 07505 368871 www.wpa.org.uk/johnruss

Emma James Tasty Marketing 01202 656762 www.tastymarketing.co.uk

Rupert Holloway Conker Spirit 07956 431518 www.conkerspirit.co.uk

Erica Karouk Baqus Group Plc 01202 204888 www.baqus.co.uk

Rachael Hewitt Jon Egging Trust 07885 911187 www.joneggingtrust.org.uk

Chris Harman Parent Design 01202 200920 www.madebyparent.com

Rupert Holloway Yammayap Ltd 07868 257735 www.yammayap.com

Ian Rodd Ward Goodman 01202 875900 www.wardgoodman.co.uk

Phil Jones Yammayap Ltd 07868 257735 www.yammayap.com

Lindsay Gallagher Head Starts Day Nursery 01202 280430 www.headstartsltd.co.uk

Timothy Seward Cliff House Hotel 01202 424701 www.cliffhouse-hotel.com

Jacqui Pringle Cats Whiskers Day Nursery 01202 396453 www.catswhiskersdaynursery.co.uk

Mark Rowe Glenmore Consultants Ltd 01202 935012 www.hollywoodmarketing.co.uk

Lynn Mitcham Sylvan Therapies 01202 9979107 www.sylvan-therapies.co.uk

Chris Dicks Resolution Health & Fitness Personal Trainer 07535 622916

Tracy Sutton Root 07731 837287 www.root-innovation.com

Kate Shaw KTPR 07971 552224 www.ktpr.co.uk

Franklin Baeza Droplet Online Ltd 07939 585538 www.dropletpay.com

Graham Foster Drawn in Ltd 01202 247523 www.wearedrawnin.com

Hugh Lambert 360 Dorset 07979 237649 www.360dorset.com

Lloyd Greenfield Glowgreen Ltd 01202 390066 www.glowgreenltd.com

Karen Pennington Tilly’s Wonderful Gift Shop 01202 423130

Mike Stephenson H2 Eco Ltd 01202 918486 www.h2-eco.com

Gary Hansford Blackstone Estate Agents 01202 582222 www.blackstoneestateagents.com

Laura Bampton Castlemore Ltd 01202 486666 www.castlemore.org

Lorraine Squires Roman Press Ltd 01202 424222 www.theromangroup.co.uk

Andy James Preclarus Limited 07838 950912 www.preclarus.co.uk

Giles Vincent Kolab Digital 01202 332002 www.kolabdigital.com

Kath Goward Interior Painter & Graphic Designer 07771 711049

Rev’d Sue Gowling St Georges Methodist Church 01202 391220 www.stgeorgesboscombe.org

Justin Brandon Scape Interiors West Ltd 01202 760566 www.scape-west.co.uk

Sam Dyer Smallporate 01752 590360 www.smallporate.com

Jonathan Evans Freelance Voiceover 07771 711049 www.freelancevoiceovers.com

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Alex Davies-Moore Mapsum Ltd 01202 697 394 www.mapsum.com

National Children’s Foundation Childrens Charity 01202 390011 www.thenationalchildrensfoundation.org

Brendon Westwood Days Hotel Bournemouth 01202 552111 www.dayshotelbournemouth.co.uk

Karen Allen Mira Training Ltd 07841 076478 www.miratraining.co.uk

Silva Bala The Riviera Hotel 01202 763653 www.rivierabournemouth.co.uk

Alison Morrison SEDCAT (Castlepoint Shopmobility) 01202 399700 www.sedcat.org.uk

Chris Stearn Rancho Steakhouse 01202 971574 ranchosteakhousebournemouth.co.uk

Kim Healey Healey HR LLP 01202 762742 www.healeyhr.co.uk

MIchael Carlisle G E Bridge & Co Ltd 01202 204802 www.bi-medical.com

Keith Trickett H J Cole (Haulage) Ltd 01202 573356

Mark Cook M C Plan & Site Services 07791 023945 www.mcplanandsiteservices.co.uk

Chamber Patrons

Margaret, 75, living with cancer My day didn’t start too well.

Everything had got on top of me and I felt really low. When I called the Macmillan Support Line, I didn’t know where to start. But somehow they helped me find the words.

Just talking honestly about how I felt was such a relief. Now I don't have to cope with the bad days on my own.

For cancer support at home, over the phone, call the Macmillan Support Line free

0808 808 00 00 (Monday to Friday, 9am–8pm)

macmillan.org.uk Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604).

What’s on

What’s On Make a date in your business diary: BH Monthly Events

Monday September 1st

Thursday September 25th

Thursday October 23rd

Thursday October 16th

BH Banter

Ladies Night Out Fashion Show

Get Set For Growth- SME Leadership

AFC Business Directors’ Dinner

September Monday 1st NCTA Training Course - Welcome Bournemouth Host This is a successful and relevant accelerated learning process..

Central Bournemouth 11.00 - 3:00pm £40.00 Monday 1st BH Banter Call in for a drink and make the most of the monthly gathering.

The Hotel Miramar 6.00 - 8:00pm Free Monday 1st Charities Forum Meeting Meeting of the charities forum.

The Cottonwood Boutique Hotel 4.30 - 5.45pm Free Wednesday 3rd AFC Business September Breakfast Event Another great networking opportunity.

Goldsands Stadium 8.00 - 10:30am £15.00

October Tuesday 9th NCTA Training Course - Handling Conflict, Complaints and Customers Participative and engaging with maximum use of practical skills to demonstrate key behaviours.

Central Bournemouth 11.00 - 3.30pm £45.00

Wednesday 4th NCTA Training Course - Welcome Bournemouth Host An interactive and fun session that will use real life examples, get you thinking and learn from others in the group.

Central Bournemouth 11.00 - 3:00pm £40.00

Tuesday 9th Business Scene Bournemouth & Poole A powerful focus session which is not to be missed.

Cumberland Hotel 5.30pm £15.00

Monday 6th BH Banter Call in for a drink and make the most of the monthly gathering.

Central Bournemouth 6.00 - 8:00pm Free

Thursday 16th AFC Business Directors’ Dinner The Directors’ Dinner is one of the highlights of the AFC Business calendar and the latest event will be no exception AFC Bournemouth 6.30 - 11.00pm £37.50

Friday 10th Networking Hub Event at Basepoint Bournemouth The Networking Hub is a free B2B networking event hosted by Basepoint in our business centres across the country.

Basepoint Bournemouth 11.00 - 1.00pm Free

Thursday 23rd Get Set For Growth – SME Leadership Get Set for Growth offers fully funded training courses for people interested in growing their business 63 Darracott Road 10.00 - 4.00pm Free

Thursday 18th Beales Breakfast September sponsored by Rawlins Davy Call in for a drink and make the most of the monthly gathering.

Beales Department Store 7.30 - 9:00am Free Thursday 25th Ladies Night Out - Fashion Show Tribute act and strawberries and cream stalls to browse.

Wessex Hotel 7.30pm £15.00

Thursday 16th Beales Breakfast October sponsored by Rawlins Davy Call in for a drink and make the most of the monthly gathering.

Beales Department Store 7.30 - 9.00am Free