It’s time for Healthcare Services to Move Online Technology has always influenced the way of living for individuals and the way of doing for businesses, and health care is no exception to this. In fact, the pharma industry has not been far behind in adopting the technology to optimize its operations. The digitization of medical facilities has ensured growth and ease. The rise of online pharmacy apps and telemedicine have narrowed the gap between patients and doctors. To safeguard the health of the patients and to ensure accessibility, the healthcare industry must move online. However, to meet the increased demand and to store the data of patients securely and discreetly, the industry needs to have a robust app architect that can ensure data privacy. Over the past years, technology - especially e-commerce platforms have become integral parts of our lives. Starting from the shopping for the nonessential items like clothing, sports products etc. to purchase the essential items like medical equipment and health products, the online shopping pattern of the consumers have evolved. And the situation of the COVID-19 has certainly boosted this surge towards online platforms, notably for the pharmacy domain. Why customers are choosing to purchase their medicines online? Today the customers are already purchasing other items online. So, it is not new for them to purchase medicines online. Also, ordering medicines from their phones allows them to have both - the luxury of not leaving their home and of course, the medicines. And many times they get a decent discount too. Putting these luxuries aside, people are hesitant to step out to purchase medicines online owing to the risks associated with coming in contact with patients suffering from infectious diseases.