We are working closely with Cruise Lines International Association (CLIA), local and international Government Health agencies, to ensure our protocols exceed the latest regulatory requirements. Our Health & Safety Steering Committee oversees all health and safety policies and training with Emerald Cruises, ensuring you can travel with complete confidence that your wellbeing and safety are taken care of
Pre-departure Do I need to be fully vaccinated to travel? Emerald Cruises will only accept fully vaccinated guests on board our river ships and yacht. We currently recognize the following vaccines for embarkation and will accept a combination of two different vaccines from this list: BioNTech & Pfizer - 2 doses Moderna - 2 doses AstraZeneca - 2 doses Johnson & Johnson - 1 dose Sputnik V - 2 doses Sinovac - 2 doses While Emerald Cruises can accept these vaccines, the guest and booking agents are responsible for ensuring that countries transited to and from the port of embarkation/disembarkation also accept these vaccines. Vaccinations must be current at time of travel. “Current” means a guest has received all recommended COVID-19 vaccines, including any booster dose(s) when eligible. When a booster dose is not mandatory by all countries visited, embarkation will be permitted with standard dose requirements. Should a guest be in receipt of a vaccination not listed above, but which is approved by their National Health Authority, Emerald Cruises will consider acceptance on a case-by-case basis.
Are there additional travel requirements for my journey? Guests are required to comply with any government requirements to enter countries on their itinerary at the time of travel. It will remain the responsibility of the guests to ensure they meet all necessary requirements including any necessary proof of vaccination, and/or negative COVID-19 test results and COVID-19 Travel Insurance policies should this apply at the time. For further information please visit: Canadian Government website
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COVID-19 – River & Yacht Cruising FAQ
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to the highest standard. In addition, we are implementing the most recent insights and technologies, with our Emerald Cruises team dedicated to exceeding the levels of cleanliness required in today’s travel climate. We are continuously updating our protocols to safeguard the health, safety and experience of our valued guests. You will be informed about these important procedures, well in advance of your journey departure.
Do I need to provide a negative PCR COVID-19 or RAT test prior to embarking my cruise? River Cruising: Guests are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. We do not require additional PCR or RAT tests when boarding our Europe river cruise Star-Ships.
Yacht Cruising: Guests joining our Superyacht, Emerald Azzurra in Europe may be required to take a Rapid Antigen test on embarkation (no additional cost). A negative test PCR/RAT result for COVID-19 should be submitted in-line with any airline or country entry requirements on your journey. If no test result is required, Emerald Cruises still highly recommends taking a test within 72hrs of departure to reduce the risk of disruptions to your travel after departing your home (own expense).
Do I need to complete a pre-cruise health questionnaire? Yes. To ensure all guests are safe and well before the commencement of their cruise, we will require the completion of a pre-departure medical health evaluation form. This form will be sent out with your final documentation, and you will need to ensure it is returned/ completed on embarkation.
Do I need to pack my own mask and hand sanitizer? We recommend that our guests travel with a supply of their own face masks and hand sanitizer, to be available in their hand luggage for connecting travel arrangements, which may include flights, hotels, and transfer arrangements.
Emerald Azzurra
On board What are the requirements for crew on board? Every Crew Member will be fully vaccinated prior to joining all our Star-Ships and Superyacht, and that they must have a negative COVID-19 PCR test, following 7 days of self-isolation in their home country prior to travel to the vessel. On arrival to the Star-Ships and Superyacht, all Crew Members, are further isolated for a period of 5 days, following a Rapid Antigen Test. All Crew Members will receive extensive instruction and training in COVID-19 safety, prior to travel, and prior to starting work on board. Crew Members are empowered to ensure all team members work safely within the strict protocols in a COVID-19 secure way.
Will there be enhanced cleaning? Our on board crew will be enhancing our already intensive, frequent and high standard cleaning protocols in public areas and cabins, ensuring all surfaces and spaces are kept clean. Additional care and attention will be paid to high contact zones, such as communal restrooms and dining facilities. Any touchscreens such as iPads will be thoroughly disinfected after each use and hand sanitisation stations will be placed throughout our Star-Ship or superyacht.
Do I need to wear a mask? Face masks may be required in public areas of the vessel when physical distancing is not possible. We will follow local government and health advisories which Emerald Cruises must adhere to. Your dedicated on board crew will keep you updated on requirements.
Will there be a health and safety briefing? Our on board team will host mandatory briefings and screenings on board. These sessions are designed to ensure all guests and crew are healthy and offer an opportunity to ask any questions you may have about our safety protocols.
Are there any changes to dining? All dining options on board our cruises are currently being delivered as per our brochure itineraries. We will follow any local requirements change or health advisory as necessary.
Will there be any impact to excursions on my journey? While we are planning to operate our scheduled onshore excursions, they will be conducted according to any local COVID-19 requirements. The following may apply: Opening times of venues may be changed Group sizes may be changed or adjusted on a daily basis There may be other amendments to excursions, due to possible closures, or routing changes
What happens if a guest or crew member tests positive to COVID-19 while on my cruise? Who Is defined as a close contact? In port: In the event a guest or crew member returns a positive COVID-19 test result during our medical screening process prior to embarkation, the guest and/or crew member will not be able to board the vessel. Emerald Cruises will follow the local government and health authorities’ advisories in this instance for their repatriation.
On board: In the event a guest or crew member returns a positive COVID-19 test result, following Local Health Department advisory, the guest/ crew member is immediately isolated in their cabin with their close contact (travel companion) and additional testing will be conducted, including a PCR test. Local health authorities will advise any isolation requirements relevant to the region. Isolation may require guests to be moved into hotel quarantine, at own expense, or in their cabin on board. This will be dependent on following local requirements, and where the vessel is sailing/located at the time. Our team in Europe will ensure to keep open communication with the guests and connect them with our customer care team to manage homeward travel on completion of isolation. We strongly recommend all guests take out COVID-19 Travel Insurance to be covered in this instance.
What happens if a positive case is detected on board? Guests who present with any COVID-19 symptoms will be required to immediately isolate within their cabin, alongside any travel companions sharing the cabin. A COVID-19 rapid antigen test will be conducted, followed by a PCR test. We will also be required to adhere to any local government quarantine and testing recommendations if a guest or crew member returns a positive COVID-19 PCR test result.
Travelling Home I need to be able to provide a negative PCR or RAT test to return home or for my onward journey, how will this be managed? River cruising: Emerald Cruises will assist guests in sourcing any COVID-19 testing for your onward journey (at guests own expense). Costs dependent on test required and country of testing range from 20€ to 40€ for Rapid Antigen testing. Please check the country entry requirements for your post cruise travel.
Yacht cruising: Due to the requirements of local authorities with respect to ocean cruising ports and international travel, Emerald Cruises will assist guests in sourcing any COVID-19 testing for their onward journey (at Emerald Cruises expense) until further notice.
Emerald Liberté
Travel Advice and Entry Requirements
Italy
Travel information is subject to change at short notice. It will remain the responsibility of each guest to ensure they meet all necessary requirements at the time of travel. Additional testing and COVID-19 travel insurance requirements may also apply.
Netherlands
Austria
Portugal
Austria’s Digital Government Agency Travel Advice Visit Austria Coronavirus: Entry Regulations to Austria
Belgium Visit Belgium Travel Advice Complete a compulsory Passenger Locator Form
Croatia Ministry of the interior Travel Advice Complete a compulsory Online Entry Form
Czech Republic Ministry of the interior Travel Advice Complete a compulsory Passenger Locator Form
England
Ministry of Health Travel Advice Complete a compulsory Online Entry Form
Government of Netherlands Entry Checklist Complete a compulsory Health Declaration Form
Visit Portugal Travel Advice Complete a compulsory Passenger Locator Card
Romania European Union Travel Advice
Spain Spain Travel Health Travel Advice Complete a compulsory Online Entry Form
Switzerland State Secretariat for Migration Travel Advice
Turkey Visas Turkey Travel Advice Complete a compulsory Online Entry Form
GOV.UK Travel Advice
France Ministry for Europe & Foreign Affairs Travel Advice *France requires a guests vaccinated with Johnson & Johnson (Janssen) at least 28 days prior
Germany Federal Foreign Office Travel Advice Federal Ministry of the Interior Travel Advice Complete a compulsory Digital Registration of Entry Mandatory FFP2 masks are required inside airports and transportation for Nuremberg and Munich
Returning Home Check the Canadian Government website to ensure you meet entry requirements Emerald Cruises is not liable for COVID-19 and other pandemic related issues such as quarantines, delays, lockdowns, repatriation expenses, loss of touring, loss of inclusions, border closures or location entry requirements or restrictions, etc. We strongly recommend guests obtain travel insurance to cover such costs and risks as well as any others resulting from Force Majeure Events.
Greece Ministry of Tourism Travel Advice Complete a mandatory Passenger Locator Form
Hungary Visit Hungary Travel Advice
Ireland Citizens Information Travel Advice
We are committed to continually reviewing and updating our protocols and guidelines as new information becomes available, to ensure that our guests can travel safely in the many destinations we operate in. For the latest policy updates visit emeraldcruises.ca/confidence