Let us take care of you

Book and cruise with confidence, you are in safe hands

The world may have changed, however, our commitment to our guests and crew, the guest experience and their health, safety and wellbeing remains our key priority. From the moment you book your holiday with us, we want you to feel the benefit of our award-winning service, and exceptional EmeraldVALUE. Rest assured; you are in safe hands when booking your next adventure with Emerald Cruises. We’ve created our book with confidence assurance to give you complete peace-of-mind when booking your next getaway with us.

CLICK HERE for more information on our book with confidence assurance With our Flexible Booking Policy, you can defer your travel plans and transfer to an alternative departure date or itinerary up to 60 days prior to your cruise commencing with no Emerald Cruises fees (third party fees may apply). This policy is available for new bookings across our 2022 European and Southeast Asia river cruises and our 2022 Yacht Cruising collection.

Complimentary Deposit Protection Plan

To allow flexibility for our guests, we are now offering a Deposit Protection Plan, this has been included free of charge for a limited time only for all new bookings across our 2022 European and Southeast Asia river cruises and 2022 Yacht Cruising collection, offering additional peace-of-mind when travelling with us.

Cruise with Confidence

We are working closely with Cruise Lines International Association (CLIA), local and international Government Health agencies, to ensure our protocols exceed the latest regulatory requirements. We are ensuring you can travel with complete confidence that your wellbeing and safety are taken care of to the highest standard. We are continuously updating our protocols to safeguard both the health, safety and the experience of our valued guests.

Relax and cruise with confidence

C RUISE WITH CONFIDENC E

The Small Ship Experts

Emerald Cruises are fully accredited by ATOL, ABTA and IATA, and this year we were delighted to gain a Feefo Platinum Trusted Service Award, presented only to brands that go above and beyond to deliver outstanding customer service.

Small Ship Experts

When travelling with Emerald Cruises, you’ll benefit from the small ship experience, enjoying the intimacy of small guest numbers paired with the spacious surrounds of our innovative Star-Ships and superyacht Emerald Azzurra. Every part of our award-winning cruises have been designed with you in mind. Our fleet of spacious, modern vessels cater from just 84 to a maximum of 180 guests, letting you meet like-minded travellers in a more intimate group, whilst allowing you to have plenty of room for yourself too.

Moselle River Discover Cologne, Germany Overlooking the Rhine in Cologne, Germany

Explore towns and cities Emerald Azzurra, Portofino