4/25/2018
Customer Service Diploma - Visio Learning
HOME / COURSE / CUSTOMER SERVICE / VIDEO COURSE / CUSTOMER SERVICE DIPLOMA
Customer Service Diploma ( 9 REVIEWS )
HOME
438 STUDENTS
CURRICULUM
REVIEWS
MEMBERS
ACTIVITY
ADMIN
EDIT COURSE
Everyone acknowledges the importance of customer service when you are in the business industry. It is important to have the right skills to have the right customer service. If you are aiming to offer the best customer service, then this Customer Service Diploma could help with that. Customer service might be stressful but this course will help you get through it to succeed in your industry. Understanding customers and how customer service works will be your solution to overcoming this dilemma. Taking this course will step up your game in customer service.
Course Highlights Internationally recognised accredited certi cation on successful completion Free accredited e-certi cate https://www.visiolearning.co.uk/course/customer-service-diploma/
1/12
4/25/2018
Customer Service Diploma - Visio Learning
Study at your own pace, anytime and anywhere Access to all courses with a monthly membership plan of £29 High quality video and text course materials E cient exam system, assessment and instant results Improve your chance of gaining professional skills and better earning potential Eligibility for NUS Extra card which gives you a discount from thousands of retailers
Requirements There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.
Assessment and Certi cation You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certi cate. PDF and hard copy certi cates can be ordered for an additional fee. PDF Certi cate – £9 Hardcopy by Post- £19 Both PDF and Hardcopy – £24
Tutor Support With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.
Course Compatibility All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.
Career Path Completing this course will help you to increase your knowledge and improve your skills and instil in you the con dence to progress. You will also be able to add your quali cation to your CV, enhance your career and become more competitive within your chosen industry.
COURSE CURRICULUM
Understanding Customer Service
Understanding Customer Service
00:17:00
Identifying Customer Expectations
00:06:00
https://www.visiolearning.co.uk/course/customer-service-diploma/
2/12
4/25/2018
Customer Service Diploma - Visio Learning
Providing Excellent Customer Service
00:07:00
00:08:00
00:08:00
00:12:00
00:13:00
00:20:00
00:20:00
Focusing on the Customer
Focusing on the Customer
Customer Service and the Telephone
Customer Service and the Telephone
Handling Complaints
Handling Complaints
Enduring Stress
Enduring Stress
Mock Exam
-
Mock Exam- Customer Service Diploma
Final Exam
-
Final Exam- Customer Service Diploma
COURSE REVIEWS
4.7 https://www.visiolearning.co.uk/course/customer-service-diploma/
3/12
4/25/2018
Customer Service Diploma - Visio Learning
9 ratings
5 STARS
0
4 STARS
0
3 STARS
0
2 STARS
0
1 STARS
0
NO REVIEWS FOUND FOR THIS COURSE.
RELATED COURSES
https://www.visiolearning.co.uk/course/customer-service-diploma/
4/12
4/25/2018
Customer Service Diploma - Visio Learning
Tarot Reading Level 3
£279.00 £29.00
478
WordPress E-commerce Management
£279.00 £29.00
https://www.visiolearning.co.uk/course/customer-service-diploma/
529
5/12
4/25/2018
Customer Service Diploma - Visio Learning
Nutritional Therapy Level 2
£275.00 £29.00 470
TAKE T H I S COURSE
£279.00 £29.00
1 YEAR LEVEL 3 - DIPLOMA COURSE BADGE COURSE CERTIFICATE NUMBER OF UNITS https://www.visiolearning.co.uk/course/customer-service-diploma/
7 6/12
4/25/2018
Customer Service Diploma - Visio Learning
UNITS COMPLETED
0
NUMBER OF QUIZZES
2
QUIZZES COMPLETED
0
1 HOUR, 51 MINUTES
Instructors GARY CARROLL
438 STUDENTS ENROLLED
APPROVED COURSE CENTRE
https://www.visiolearning.co.uk/course/customer-service-diploma/
7/12
4/25/2018
Customer Service Diploma - Visio Learning
î…˛ îƒś
OUR STUDENTS SAY.. Course content are awesome! Greatest course I had this time.
Ginny Student
An extremely helpful and informative Great Course Content! Learn f course, especially in conjunction with quiz anywhere using personal devic and video tutorial. Video is a good way to learn.
Mike
Kiara
Student, Finance
Student
https://www.visiolearning.co.uk/course/customer-service-diploma/
8/12
4/25/2018
Customer Service Diploma - Visio Learning
OUR COURSES PARTNERS
Registered with the UK Register of Learning Providers (UKRLP) UKPRN: 10063816
All Visio Learning students are entitled to apply for an NUS card
YOU MAY LEARN Windows Server 2008 Applications Infrastructure Training Diploma
https://www.visiolearning.co.uk/course/customer-service-diploma/
9/12
4/25/2018
Customer Service Diploma - Visio Learning
Windows Server 2008 Applications Infrastructure Training Diploma BY TAYLOR CHRISTOPHER
Con guring Windows Devices – 70-697 BY JAC WALSH
Accounting Skills Training Diploma BY JOHN ADAMS
Active Listening Training Diploma BY JOHN ADAMS
Administrative Assistant Skills Training BY ALVERT
Adobe After Effects CC 2017 Professional Training BY ANDREW JONES
https://www.visiolearning.co.uk/course/customer-service-diploma/
10/12
4/25/2018
Customer Service Diploma - Visio Learning
Adobe Illustrator Training Level 2 BY ROBIN WALKER
Adobe Premiere Pro CC Training Level 2 BY ALVERT
Adobe Premiere Pro CC Video Editing Training BY ANDREW JONES
Advanced Server Infrastructure Implementing Diploma BY JAC WALSH
ABOUT We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level. 11 Floor, 15 St Botolph Street, London EC3A 7BB 020 3743 0883 info@visiolearning.co.uk CERTIFICATE CODE Enter Certi cate Code
VALI DAT E https://www.visiolearning.co.uk/course/customer-service-diploma/
11/12
4/25/2018
Customer Service Diploma - Visio Learning
IMPORTANT LINKS About Us Blog FAQ Terms & Conditions Privacy Policy Cookie Policy Contact Us COMING SOON
© VISIO LEARNING.
https://www.visiolearning.co.uk/course/customer-service-diploma/
12/12