ITILA Foundation Training - Visio Learning

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5/10/2018

ITIL® Foundation Training - Visio Learning

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HOME / COURSE / TECHNOLOGY / VIDEO COURSE / ITIL® FOUNDATION TRAINING

ITIL® Foundation Training ( 9 REVIEWS ) 

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347 STUDENTS

CURRICULUM

REVIEWS

The ITIL® Foundation Training will introduce you with the fundamentals of IT Service Management as described in the IT Infrastructure Library and help you to prepare for the certi cation exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs. You will learn to communicate effectively in your company as well as with customers and decreases response time. In this course you will get key concepts of ITIL, important principles for improving it operations, vital processes and functions, practical guidance for applying ITIL to everyday it situations, control costs, and improve it service quality, strategies to balance it resources, and more. So, get this course to get all the basic knowledge about ITIL.

Course Highlights Internationally recognised accredited certi cation on successful completion Free accredited e-certi cate https://www.visiolearning.co.uk/course/itil-foundation-training/

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ITIL® Foundation Training - Visio Learning

Study at your own pace, anytime and anywhere Access to all courses with a monthly membership plan of £29 High quality video and text course materials E cient exam system, assessment and instant results Improve your chance of gaining professional skills and better earning potential Eligibility for NUS Extra card which gives you a discount from thousands of retailers

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Requirements There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certi cation You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certi cate. PDF and hard copy certi cates can be ordered for an additional fee.

Tutor Support With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path Completing this course will help you to increase your knowledge and improve your skills and instil in you the con dence to progress. You will also be able to add your quali cation to your CV, enhance your career and become more competitive within your chosen industry.

COURSE CURRICULUM

Course Introduction

Course Organization

00:10:00

Course Conventions

00:06:00

Introduction to ITSM

https://www.visiolearning.co.uk/course/itil-foundation-training/

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ITIL® Foundation Training - Visio Learning

ITSM as a Practice

LOGIN00:31:00

ITSM Lifecycle

00:14:00

ITSM Summary

00:10:00

Continual Service Improvement

CSI Introduction

00:23:00

Step Improvement Process

00:09:00

CSI Summary

00:06:00

Service Operation

Introduction to Service Operation

00:23:00

Service Operation Processes

01:01:00

Service Operation Functions

00:19:00

Service Operation Summary

00:12:00

Service Transition

Introduction to Service Transition

00:14:00

Service Transition Processes

00:56:00

Summary of Service Transition

00:10:00

00:12:00

Service Design

Service Design Introduction

https://www.visiolearning.co.uk/course/itil-foundation-training/

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ITIL® Foundation Training - Visio Learning

Service Design Processes

LOGIN01:20:00

Service Design Summary

00:10:00

Service Strategy

Service Strategy Introduction

00:30:00

Service Strategy Activities

00:20:00

Service Strategy Summary

00:12:00

00:20:00

00:20:00

Mock Exam

-

Mock Exam- ITIL® Foundation Training

Final Exam

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Final Exam- ITIL® Foundation Training

COURSE REVIEWS

4.8   9 ratings

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ITIL® Foundation Training - Visio Learning

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1 YEAR INTERMEDIATE COURSE BADGE COURSE CERTIFICATE NUMBER OF UNITS https://www.visiolearning.co.uk/course/itil-foundation-training/

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2

NUMBER OF QUIZZES 8 HOURS, 28 MINUTES

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Instructors ALEX GARY

347 STUDENTS ENROLLED

APPROVED COURSE CENTRE

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OUR STUDENTS SAY.. Course content are awesome! Greatest course I had this time.

Ginny Student

An extremely helpful and informative Great Course Content! Learn f course, especially in conjunction with quiz anywhere using personal devic and video tutorial. Video is a good way to learn.

Mike

Kiara

Student, Finance

Student

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ITIL® Foundation Training - Visio Learning

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