5/10/2018
ITIL® Foundation Training - Visio Learning
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ITIL® Foundation Training ( 9 REVIEWS )
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The ITIL® Foundation Training will introduce you with the fundamentals of IT Service Management as described in the IT Infrastructure Library and help you to prepare for the certi cation exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs. You will learn to communicate effectively in your company as well as with customers and decreases response time. In this course you will get key concepts of ITIL, important principles for improving it operations, vital processes and functions, practical guidance for applying ITIL to everyday it situations, control costs, and improve it service quality, strategies to balance it resources, and more. So, get this course to get all the basic knowledge about ITIL.
Course Highlights Internationally recognised accredited certi cation on successful completion Free accredited e-certi cate https://www.visiolearning.co.uk/course/itil-foundation-training/
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ITIL® Foundation Training - Visio Learning
Study at your own pace, anytime and anywhere Access to all courses with a monthly membership plan of £29 High quality video and text course materials E cient exam system, assessment and instant results Improve your chance of gaining professional skills and better earning potential Eligibility for NUS Extra card which gives you a discount from thousands of retailers
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Requirements There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.
Assessment and Certi cation You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certi cate. PDF and hard copy certi cates can be ordered for an additional fee.
Tutor Support With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.
Course Compatibility All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.
Career Path Completing this course will help you to increase your knowledge and improve your skills and instil in you the con dence to progress. You will also be able to add your quali cation to your CV, enhance your career and become more competitive within your chosen industry.
COURSE CURRICULUM
Course Introduction
Course Organization
00:10:00
Course Conventions
00:06:00
Introduction to ITSM
https://www.visiolearning.co.uk/course/itil-foundation-training/
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ITIL® Foundation Training - Visio Learning
ITSM as a Practice
LOGIN00:31:00
ITSM Lifecycle
00:14:00
ITSM Summary
00:10:00
Continual Service Improvement
CSI Introduction
00:23:00
Step Improvement Process
00:09:00
CSI Summary
00:06:00
Service Operation
Introduction to Service Operation
00:23:00
Service Operation Processes
01:01:00
Service Operation Functions
00:19:00
Service Operation Summary
00:12:00
Service Transition
Introduction to Service Transition
00:14:00
Service Transition Processes
00:56:00
Summary of Service Transition
00:10:00
00:12:00
Service Design
Service Design Introduction
https://www.visiolearning.co.uk/course/itil-foundation-training/
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ITIL® Foundation Training - Visio Learning
Service Design Processes
LOGIN01:20:00
Service Design Summary
00:10:00
Service Strategy
Service Strategy Introduction
00:30:00
Service Strategy Activities
00:20:00
Service Strategy Summary
00:12:00
00:20:00
00:20:00
Mock Exam
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Mock Exam- ITIL® Foundation Training
Final Exam
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Final Exam- ITIL® Foundation Training
COURSE REVIEWS
4.8 9 ratings
https://www.visiolearning.co.uk/course/itil-foundation-training/
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ITIL® Foundation Training - Visio Learning
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1 YEAR INTERMEDIATE COURSE BADGE COURSE CERTIFICATE NUMBER OF UNITS https://www.visiolearning.co.uk/course/itil-foundation-training/
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ITIL® Foundation Training - Visio Learning
2
NUMBER OF QUIZZES 8 HOURS, 28 MINUTES
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Instructors ALEX GARY
347 STUDENTS ENROLLED
APPROVED COURSE CENTRE
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ITIL® Foundation Training - Visio Learning
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OUR STUDENTS SAY.. Course content are awesome! Greatest course I had this time.
Ginny Student
An extremely helpful and informative Great Course Content! Learn f course, especially in conjunction with quiz anywhere using personal devic and video tutorial. Video is a good way to learn.
Mike
Kiara
Student, Finance
Student
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ITIL® Foundation Training - Visio Learning
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All Visio Learning students are entitled to apply for an NUS card
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ITIL® Foundation Training - Visio Learning
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