4/30/2018
ITIL® Managing Across the Lifecycle Diploma - Visio Learning
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ITIL® Managing Across the Lifecycle Diploma ( 9 REVIEWS )
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The ITIL® Managing Across the Lifecycle Diploma course is for the people who are working in the IT Service Management. The course covers a holistic picture of the critical learning points that an IT management staff requires to know. The ITIL® Managing Across the Lifecycle Diploma course focuses on business, management, and supervisory objectives, purposes, processes, functions, and activities. The course includes the vital organisational topics including governance structures, roles, functions, process dependencies, complementary frameworks, service assessments and the management of change issues related to the ITIL service lifecycle. The course will teach you to examine the interfaces and interactions between the processes covered in the Service Lifecycle.
https://www.visiolearning.co.uk/course/itil-managing-across-the-lifecycle-diploma/
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4/30/2018
ITIL® Managing Across the Lifecycle Diploma - Visio Learning
The purpose of the course is to help you to support your organisation’s service delivery by bridging the service lifecycle stages. After completing the course, you will be able to apply the strategic design, deployment and management in the full IT service lifecycle.
Course Highlights Internationally recognised accredited certi cation on successful completion Free accredited e-certi cate Study at your own pace, anytime and anywhere Access to all courses with a monthly membership plan of £29 High quality video and text course materials E cient exam system, assessment and instant results Improve your chance of gaining professional skills and better earning potential Eligibility for NUS Extra card which gives you a discount from thousands of retailers
Requirements There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.
Assessment and Certi cation You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certi cate. PDF and hard copy certi cates can be ordered for an additional fee.
Tutor Support With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.
Course Compatibility All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.
Career Path Completing this course will help you to increase your knowledge and improve your skills and instil in you the con dence to progress. You will also be able to add your quali cation to your CV, enhance your career and become more competitive within your chosen industry.
COURSE CURRICULUM
Course Introduction
Course Organization
https://www.visiolearning.co.uk/course/itil-managing-across-the-lifecycle-diploma/
00:11:00
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ITIL® Managing Across the Lifecycle Diploma - Visio Learning
Course Conventions & Agenda
00:11:00
Introduction to Managing Across the Lifecycle
The Practice of Service Management
00:19:00
Service Value Across the Lifecycle
00:21:00
Other Key Concepts
00:22:00
Introduction to MaLC Summary
00:47:00
Stakeholder Management & Communication
Stakeholder Management
00:21:00
Stakeholder Communication
00:17:00
Stakeholder Management & Communication Summary
00:15:00
Process Integration
Process Integration Across the Lifecycle
00:26:00
Service Strategy
00:28:00
Service Design
00:37:00
Service Transition
00:41:00
Service Operation
00:29:00
Continual Service Improvement
00:07:00
Process Integration Summary
00:14:00
https://www.visiolearning.co.uk/course/itil-managing-across-the-lifecycle-diploma/
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ITIL® Managing Across the Lifecycle Diploma - Visio Learning
Managing Services Across the Lifecycle
Stakeholder Needs
00:18:00
Managing Cross-Lifecycle Processes
00:11:00
Implementing & Improving Services
00:15:00
Challenges, CSFs & Risks
00:27:00
Managing Services Across
00:16:00
Governance
Governance
00:25:00
Organizational Structure
00:32:00
Service Provider Types
00:15:00
Governance Summary
00:13:00
Measurement
Measuring
00:23:00
Measurement Frameworks
00:26:00
Measurement Summary
00:11:00
Implement & Improving
Implementing Service Management
00:13:00
Assessing Service Management
00:35:00
https://www.visiolearning.co.uk/course/itil-managing-across-the-lifecycle-diploma/
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4/30/2018
ITIL® Managing Across the Lifecycle Diploma - Visio Learning
Improving Service Management
00:13:00
Key Considerations
00:30:00
Implementing & Improving Summary
00:17:00
Mock Exam Final Exam
COURSE REVIEWS
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https://www.visiolearning.co.uk/course/itil-managing-across-the-lifecycle-diploma/
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ITIL® Managing Across the Lifecycle Diploma - Visio Learning
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1 YEAR INTERMEDIATE COURSE BADGE COURSE CERTIFICATE NUMBER OF UNITS https://www.visiolearning.co.uk/course/itil-managing-across-the-lifecycle-diploma/
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ITIL® Managing Across the Lifecycle Diploma - Visio Learning
UNITS COMPLETED
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NUMBER OF QUIZZES
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QUIZZES COMPLETED
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11 HOURS, 46 MINUTES
Instructors MIKE ADAMS
485 STUDENTS ENROLLED
APPROVED COURSE CENTRE
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4/30/2018
ITIL® Managing Across the Lifecycle Diploma - Visio Learning
OUR STUDENTS SAY.. Course content are awesome! Greatest course I had this time.
Ginny Student
An extremely helpful and informative Great Course Content! Learn f course, especially in conjunction with quiz anywhere using personal devic and video tutorial. Video is a good way to learn.
Mike
Kiara
Student, Finance
Student
https://www.visiolearning.co.uk/course/itil-managing-across-the-lifecycle-diploma/
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ITIL® Managing Across the Lifecycle Diploma - Visio Learning
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ITIL® Managing Across the Lifecycle Diploma - Visio Learning
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