5/18/2018
ITIL® Orientation - Visio Learning
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ITIL® Orientation ( 10 REVIEWS )
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492 STUDENTS
CURRICULUM
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In this ITIL® Orientation you will learn everything about ITIL® Service Operation. You will learn about IT service lifecycle service operation, service operation processes and common service operation activities. You will also learn about service operation functions and technical considerations. You will get service management and the rule of service management place and supporting outcomes for customers, the ITIL box and how it support service management practices and provide you guidance how to use good processes, functions, rules to go carry out service management activities. You will be introduced with ve of the IT service management service lifecycle, service strategy, service design, service transition, service operations, and continuing service improvement. Get this course to improve your IT knowledge and skills.
Course Highlights Internationally recognised accredited certi cation on successful completion Free accredited e-certi cate https://www.visiolearning.co.uk/course/itil-orientation/
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ITIL® Orientation - Visio Learning
Study at your own pace, anytime and anywhere Access to all courses with a monthly membership plan of £29 High quality video and text course materials E cient exam system, assessment and instant results Improve your chance of gaining professional skills and better earning potential Eligibility for NUS Extra card which gives you a discount from thousands of retailers
Requirements There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.
Assessment and Certi cation You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certi cate. PDF and hard copy certi cates can be ordered for an additional fee.
Tutor Support With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.
Course Compatibility All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.
Career Path Completing this course will help you to increase your knowledge and improve your skills and instil in you the con dence to progress. You will also be able to add your quali cation to your CV, enhance your career and become more competitive within your chosen industry.
COURSE CURRICULUM
ITIL’s Lifecycle Approach to IT Service Management
Introduction to IT Service Management – The Continual Improvement of IT Services
00:27:00
Introduction to ITIL® – Guidance for the Planning, Design, Transition, Operation and Continual Improvement of IT Services
00:10:00
Service Strategy – Service Value Planned
00:26:00
https://www.visiolearning.co.uk/course/itil-orientation/
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ITIL® Orientation - Visio Learning
Service Design – Service Value Modeled
00:24:00
Service Transition – Service Value Implemented
00:14:00
Service Operation – Service Value Delivered & Supported
00:14:00
Continual Service Improvement – Sustaining Service Value
00:26:00
ITIL Orientation Summary
00:05:00
00:20:00
00:20:00
Mock Exam
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Mock Exam- ITIL® Orientation
Final Exam
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Final Exam- ITIL® Orientation
COURSE REVIEWS
4.8 10 ratings
https://www.visiolearning.co.uk/course/itil-orientation/
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ITIL® Orientation - Visio Learning
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1 YEAR BEGINNER COURSE BADGE COURSE CERTIFICATE NUMBER OF UNITS https://www.visiolearning.co.uk/course/itil-orientation/
8 6/12
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ITIL® Orientation - Visio Learning
2
NUMBER OF QUIZZES
3 HOURS, 6 MINUTES
Instructors ALEX GARY
492 STUDENTS ENROLLED
APPROVED COURSE CENTRE
https://www.visiolearning.co.uk/course/itil-orientation/
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ITIL® Orientation - Visio Learning
OUR STUDENTS SAY.. Course content are awesome! Greatest course I had this time.
Ginny Student
https://www.visiolearning.co.uk/course/itil-orientation/
An extremely helpful and informative Great Course Content! Learn f course, especially in conjunction with quiz anywhere using personal devic and video tutorial. Video is a good way to learn.
Mike
Kiara
Student, Finance
Student
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ITIL® Orientation - Visio Learning
OUR COURSES PARTNERS
Registered with the UK Register of Learning Providers (UKRLP) UKPRN: 10063816
All Visio Learning students are entitled to apply for an NUS card
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