ITILA Service Design Diploma - Visio Learning

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5/30/2018

ITIL® Service Design Diploma - Visio Learning

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ITIL® Service Design Diploma ( 9 REVIEWS ) 

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498 STUDENTS

CURRICULUM

REVIEWS

IT Service Design is the design of a changed or new service and getting it ready for the introduction into the live environment. The ITIL® Service Design Diploma course provides the management principles and core concepts that are required to design new or modify existing IT services. The ITIL® Service Design Diploma course covers the main processes of ITIL stage Service Design including design coordination, Service catalogue management, service level management, risk management, capacity management, availability management, IT service continuity management, Information security management, compliance management, architecture management and supplier management. The purpose of these design process is to help you to design new IT service. After completing the course, you will be able to design new IT services and ready to re-design or change and improve the existing one.

Course Highlights https://www.visiolearning.co.uk/course/itil-service-design-diploma/

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ITIL® Service Design Diploma - Visio Learning

Internationally recognised accredited certi cation on successful completion Free accredited e-certi cate Study at your own pace, anytime and anywhere Access to all courses with a monthly membership plan of £29 High quality video and text course materials E cient exam system, assessment and instant results Improve your chance of gaining professional skills and better earning potential Eligibility for NUS Extra card which gives you a discount from thousands of retailers

Requirements There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certi cation You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certi cate. PDF and hard copy certi cates can be ordered for an additional fee.

Tutor Support With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path Completing this course will help you to increase your knowledge and improve your skills and instil in you the con dence to progress. You will also be able to add your quali cation to your CV, enhance your career and become more competitive within your chosen industry.

COURSE CURRICULUM

Course Introduction

Course Organization

00:09:00

Course Conventions & Agenda

00:05:00

Service Design https://www.visiolearning.co.uk/course/itil-service-design-diploma/

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ITIL® Service Design Diploma - Visio Learning

Introduction to Service Design

00:18:00

Service Design Principles

00:35:00

Service Design Summary

00:03:00

Service Design Activities

Introduction to Design Activities

00:03:00

Aspects of Service Design

00:33:00

Subsequent Design Activities

00:06:00

Service Design Activities Summary

00:03:00

Service Design Processes

Design Coordination

00:36:00

Service Catalog Management

00:23:00

Service Level Management

00:38:00

Availability Management

00:48:00

Capacity Management

00:33:00

T Service Continuity Management

00:30:00

Information Security Management

00:31:00

Supplier Management

00:27:00

Service Design Processes Summary

00:07:00

https://www.visiolearning.co.uk/course/itil-service-design-diploma/

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ITIL® Service Design Diploma - Visio Learning

Technology, Organization & Implementation

Technology-Related Activities

00:27:00

Organizing for Service Design

00:24:00

Implementing Service Design

00:08:00

Technology, Organization & Implementation Summary

00:08:00

Mock Exam Final Exam

COURSE REVIEWS

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https://www.visiolearning.co.uk/course/itil-service-design-diploma/

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ITIL® Service Design Diploma - Visio Learning

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0

NUMBER OF QUIZZES

7 HOURS, 35 MINUTES

Instructors ALEX GARY

498 STUDENTS ENROLLED

APPROVED COURSE CENTRE

https://www.visiolearning.co.uk/course/itil-service-design-diploma/

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ITIL® Service Design Diploma - Visio Learning

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OUR STUDENTS SAY.. Course content are awesome! Greatest course I had this time.

Ginny Student

An extremely helpful and informative Great Course Content! Learn f course, especially in conjunction with quiz anywhere using personal devic and video tutorial. Video is a good way to learn.

Mike

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Student, Finance

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