ITILA Service Offerings & Agreements Training Diploma - Visio Learning

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5/9/2018

ITIL® Service Offerings & Agreements Training Diploma - Visio Learning

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ITIL® Service Offerings & Agreements Training Diploma ( 9 REVIEWS ) 

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CURRICULUM

339 STUDENTS

REVIEWS

The ITIL® Service Offerings & Agreements Training Diploma course teaches you the key ITIL processes that are needed to develop service offerings and agreements appropriate to an organisation. The course also prepares you to pass the ITIL Service Offerings and Agreements (SOA) exam. In the course, you will learn about the ITIL concepts, organisational structures, roles, functions and process activities including Service Offerings & Agreements, SOA Processes, and Organizing, Technology & Implementation of SOA process. The purpose of the course is to help you to learn the practical application of SOA practices so that you can achieve the operational excellence using the SOA activities and functions. You will also be able to measure the success of SOA by evaluating challenges, critical success factors, and risks. https://www.visiolearning.co.uk/course/itil-service-offerings-agreements-training-diploma/

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ITIL® Service Offerings & Agreements Training Diploma - Visio Learning

Course Highlights Internationally recognised accredited certi cation on successful completion Free accredited e-certi cate Study at your own pace, anytime and anywhere Access to all courses with a monthly membership plan of £29 High quality video and text course materials E cient exam system, assessment and instant results Improve your chance of gaining professional skills and better earning potential Eligibility for NUS Extra card which gives you a discount from thousands of retailers

Requirements There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certi cation You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certi cate. PDF and hard copy certi cates can be ordered for an additional fee.

Tutor Support With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path Completing this course will help you to increase your knowledge and improve your skills and instil in you the con dence to progress. You will also be able to add your quali cation to your CV, enhance your career and become more competitive within your chosen industry.

COURSE CURRICULUM

Course Introduction

Course Organization

00:06:00

Course Conventions & Agenda

00:07:00

https://www.visiolearning.co.uk/course/itil-service-offerings-agreements-training-diploma/

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ITIL® Service Offerings & Agreements Training Diploma - Visio Learning

Service Offerings & Agreements

Introduction to Service Offerings & Agreements

00:08:00

Service Offerings & Agreements Principles

00:21:00

Service Offerings & Agreements Context

00:08:00

Service Offerings & Agreements Summary

00:04:00

SOA Processes

Service Portfolio Management

00:37:00

Service Catalog Management

00:28:00

Service Level Management

00:39:00

Demand Management

00:36:00

Supplier Management

00:29:00

Financial Management

00:50:00

Business Relationship Management

00:25:00

SOA Processes Summary

00:05:00

Organizing, Technology & Implementation

Organizing for SOA

00:19:00

SOA Technology & Implementation

00:17:00

Organizing, Technology & Implementation Summary

00:03:00

https://www.visiolearning.co.uk/course/itil-service-offerings-agreements-training-diploma/

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ITIL® Service Offerings & Agreements Training Diploma - Visio Learning

Mock Exam

-

Mock Exam- ITIL® Service Offerings & Agreements Training Diploma

00:20:00

00:20:00

Final Exam

-

Final Exam- ITIL® Service Offerings & Agreements Training Diploma

COURSE REVIEWS

4.7   9 ratings

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https://www.visiolearning.co.uk/course/itil-service-offerings-agreements-training-diploma/

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ITIL® Service Offerings & Agreements Training Diploma - Visio Learning

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ITIL® Service Offerings & Agreements Training Diploma - Visio Learning

2

NUMBER OF QUIZZES

6 HOURS, 22 MINUTES

Instructors GILBERT MAURICE

339 STUDENTS ENROLLED

APPROVED COURSE CENTRE

https://www.visiolearning.co.uk/course/itil-service-offerings-agreements-training-diploma/

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ITIL® Service Offerings & Agreements Training Diploma - Visio Learning

 

OUR STUDENTS SAY.. Course content are awesome! Greatest course I had this time.

Ginny Student

An extremely helpful and informative Great Course Content! Learn f course, especially in conjunction with quiz anywhere using personal devic and video tutorial. Video is a good way to learn.

Mike

Kiara

Student, Finance

Student

https://www.visiolearning.co.uk/course/itil-service-offerings-agreements-training-diploma/

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ITIL® Service Offerings & Agreements Training Diploma - Visio Learning

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ITIL® Service Offerings & Agreements Training Diploma - Visio Learning

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