Online Study and Distance Learning Courses in Business and Management
Courses for high flyers.
New Skills New Horizons New Vision Newcastle College
Newcastle College
Welcome
First Floor, Room 502.
Newcastle College is one of the UK’s largest and most successful providers of flexible
Choose when and where you study with distance and e-learning courses with Newcastle College.
100,000 students acquire new skills and nationally accredited qualifications. Following
distance learning and e-learning programmes. Since 1993 we have helped over
a recent government inspection, we have been awarded Beacon Status by DfES and as a Beacon College we are regarded across the sector as a model of excellence.
Modern lifestyles mean we all
existing commitments and not be
juggle the demands of home, work,
adversely disrupted by the unexpected.
interests, friends and family - no
Your study time can simply be re-
wonder many find it hard to fit in
scheduled to the next evening, day,
college as a way to continue their
weekend or whenever is convenient.
Contents Coaching People through Change
Page
1
Positive Impact Coaching
Page
2
With both study options you are
Knowledge Management
Page
3
But there is a solution: Distance
supported by a dedicated, qualified and
Process Excellence
Page
4
and e-learning courses. They enable
experienced team of learning support
Change Management
Page
5
you to achieve your goals without the
officers and assessors. The team are
Management
Page
6
restrictions of having to attend college
only a phone call or email away
Performance Management
Page
7
on fixed days and times. You benefit
for guidance, support and information.
Customer Service
Page
8
Business and Administration
Page
9
People Excellence
Page 10
personal and career development.
from the flexibility of choosing when and where you study to meet your course deadlines. This means you can
Your Questions Answered
Page 11& 12
complete your coursework around your
Register NOW
www.flexible-elearning.com
+44(0) 1670 700836/813
Register NOW
www.flexible-elearning.com
+44(0) 1670 700836/813
Study Method: Online
Study Method: Online or Distance Learning
NCFE Certificate in Coaching People through Change
NCFE Diploma in Performance Coaching
Coaching People through Change
Positive Impact Coaching
Be an outstanding facilitator of change.
Be a Performance Coach and help people reach their highest level of performance.
Course Overview This course is designed to equip you with the coaching knowledge and skills to assist people through a period of change or a changing environment. It aims to develop you into an outstanding facilitator of change - an asset in any organisation. Coaching can play an instrumental part in engaging the workforce in times of change in an organisation: • it helps people come to terms with change and in time, accept it • it helps people see change as an opportunity as opposed to a threat • it encourages a spirit of empowerment, increases staff morale and can create a more flexible, cohesive, positive and open-minded workforce
Benefits to you and your Organisation
Enrol to:
What is Performance Coaching?
Student Benefits
By the end of the course you will be able to:
• gain the knowledge and coaching skills to help individuals through a period of change
Performance coaching is the application of coaching in a working environment.
• develop highly sought after performance coaching skills and techniques
• define NLP coaching, its core principles and benefits
• sharpen your communication and interpersonal skills
Course Overview
• sharpen your people management skills
• understand the process of change
• gain a fascinating insight into NLP, coaching and change management
• plan, structure and carry out a coaching session
Performance coaching is one of the most effective tools to use in the workplace to improve performance. It is a wonderful technique to use to bring out the best in staff in terms of positive attitude, motivation, confidence and efficiency. It maximises staff performance, engenders trust, encourages loyalty and empowers individuals to solve problems and think outside the box.
• use rational analysis, positive listing, affirmations, timeline, reframing, visualisation, detachment - coaching techniques to help people cope with change
This course aims to develop you into an outstanding performance coach and is co-written by internationally acclaimed coach and best-selling author Angus McLeod PhD and Newcastle College.
• understand how different individuals react to change and how to handle them • understand what type of coaching is appropriate to each person and situation
Modules: • The Change Process and your People’s Reaction to it • NLP Coaching • Coaching in Practice
• gain an accredited and recognised award in coaching
Module 2: Choices and Change • Conscious perception • Goals and well formed outcomes • Models of goal setting
Key Benefits to Employers
Module 3: Unleashing Conscious Perception • External conflicts • Internal conflicts • Clean and reflective language
Incorporating performance coaching into the workplace is a cost-effective and efficient way to develop people and leads to:
Module 4: Tools for Change 1 • Limiting and empowering beliefs • Logical levels • Competency cycle
• improved staff productivity
Module 5: Tools for Change 2 • Pattern breaking • Timelines • Emotions and committed goals
• progress your career and gain a competitive edge
• greater staff morale • reduced staff turnover • improved absence management
Masterclass available – ask us for more details
Module 6: Assured Performance • Language and goals • Language signposts • The authentic coach/The performance coach
Course Structure & Content
Your course deadlines are set so you can complete the course in three months. To complete the practical assessments you will need a minimum of two clients in place at the start of the course. (It is not always necessary to work in a team environment to complete this course.)
Six modules and six accompanying assessments. You complete the assessments and return them to us for marking. To complete the practical assessments you will need at least three clients in place from the start of the course.
Duration
Your course deadlines are set so you can complete the course in six months.
Qualification
NCFE Certificate in Coaching People through Change.
Qualification
NCFE Diploma in Performance Coaching.
Who Should Apply?
HR professionals, managers, aspiring managers, team leaders, coaches or any key personnel responsible for the performance of others.
Who Should Apply?
HR professionals, managers, aspiring managers, team leaders, coaches or any key personnel responsible for the performance of others.
Course Structure & Content
Three modules and three accompanying assessments. You complete the assessments and return them to us for marking.
Duration
Register NOW
Register NOW 1
Module 1: Attitudes and Awareness • Attitudes for coaching • Mind and body connections • Preparation and the first coaching session
www.flexible-elearning.com
+44(0) 1670 700836/813
www.flexible-elearning.com
+44(0) 1670 700836/813
2
Study Method: Online
Study Method: Distance Learning
NCFE Certificate in Knowledge Management
NCFE Diploma in Process Excellence
Knowledge Management
Process Excellence
Learn how to capture, manage and utilise all the knowledge in your organisation or department. Imagine what you could achieve?
Are your operational processes as fast and intelligent as they could be? Learn how to improve procedures to achieve the ISO 9001:2000 Quality Standard.
Course Overview This course aims to equip you with the fundamental skills and abilities needed to manage knowledge. Knowledge Management is the method by which the organisation makes creative, effective and efficient use of all of the knowledge available to the organisation at all levels, both external and internal. Knowledge is one of the most important resources that an organisation can draw upon. To sustain a competitive advantage in the market place it is imperative that the organisation is able to fully understand, collect and utilise the knowledge that it possesses.
Benefits to you and your Organisation By the end of the course you will be able to: • define Knowledge Management, its core principles, importance and benefits • understand the Knowledge Management implementation model • implement a Knowledge Management strategy • understand the processes needed to make Knowledge Management work in practice • understand what knowledge is needed to achieve your organisational objectives • create information flow diagrams • undergo a Knowledge Management programme • use tools to assess and audit existing knowledge
• establish priority knowledge gaps and identify their root causes • implement solutions to address the knowledge gaps • measure, assess and review the impact and success of Knowledge Management Enrol to: • hold a nationally accredited qualification • implement a Knowledge Management strategy
Modules: • An Introduction to Knowledge Management • Developing a Knowledge Management Strategy • Knowledge Management and Corporate Culture • Understanding the Balance Between People and Technology • Measuring the Success of Knowledge Management
• understand the key steps an organisation has to go through in order to achieve the Standard
Course Overview ISO 9001:2000 is the highly reputed and well-established industry standard for quality. This course aims to prepare you in a step-by-step approach for the rigorous assessment involved in gaining ISO 9001:2000 quality standards. You will still have to apply for the ISO 9001 recognition, but having completed this course successfully you can be confident that you will have all the tools in place, including a clear action plan, to ensure your organisation is fully prepared for the assessment. Benefits to you and your Organisation By the end of the course you will be able to: • understand the fundamental concepts of quality • define quality, the ISO 9001:2000 standard, its core principles and benefits
• understand the procedures that need to be in place to ensure that processes are suitably controlled • refine processes and procedures to make them more efficient, predictable and to meet customer requirements
• gain knowledge and skills to prepare your organisation for ISO 9001:2000 assessment • hold a nationally accredited qualification • reduce consultancy fees when applying for ISO 9001:2000 standard • benchmark against best practice
• set up and implement an effective Quality Management system
• drive a culture towards a focus on excellence
• set up and implement a Continual Improvement framework
Modules: • An Introduction to Quality and a Commitment to Quality • Effective Processes and Implementation and Continuous Improvement
• communicate the benefits of Quality Management to senior management to gain commitment • communicate at all levels in the organisation to embed a culture of excellence
Course Structure & Content
Five modules and five accompanying assessments. You complete the assessments and return them to us for marking.
Course Structure & Content
Two self-study learning modules and four accompanying assessments. You complete the assessments and return them to us for marking.
Duration
Your course deadlines are set so you can complete the course in five months. You will need to complete up to five assessment activities per module, including questions and evidence of planned activities.
Duration
Your course deadlines are set so you can complete the course in five months.
Qualification
NCFE Certificate in Knowledge Management.
Qualification
NCFE Diploma in Process Excellence.
Who Should Apply?
HR professionals, managers, aspiring managers or any key personnel responsible for the performance of others.
Who Should Apply?
Quality Managers or any key personnel responsible for quality in their organisation.
Register NOW
Register NOW 3
Enrol to:
www.flexible-elearning.com www.flexible-elearning.com
+44(0) 1670 700836/813
www.flexible-elearning.com
+44(0) 1670 700836/813
4
Study Method: Online
Study Method: Online
NCFE Certificate in Change Management
EDI NVQ Level 3 in Management or EDI NVQ Level 4 in Management
Change Management
Management
Change is inevitable. Learn how to harness, control and manage it in your organisation.
Gain a nationally recognised qualification to prove your exceptional management and leadership skills and knowledge meet national standards.
Course Overview Every company, whatever the size, will have pressure to undergo change at some time during its lifespan. This change can be as a result of external and internal drivers. More often than not change is brought about by the need to remain competitive through improving performance and results. This course aims to equip you with a range of skills and abilities to plan, lead and implement change.
Benefits to you and your Organisation By the end of the course you will be able to: • define Change Management, its core principles, importance and benefits • understand the impact of change on people and how to cope with them • recognise the typical stages people go through when faced with change • develop approaches to help people through change • identify the real pressures for creating a change • understand the factors helping or hindering a change • use tools to set goals for change • measure progress towards those goals
• develop an effective change plan • develop a Responsibility Matrix to show who does what • monitor the implementation of your plan • communicate the changes you have made • review, learn and improve your approach to Change Management Enrol to: • be an effective instigator and facilitator of change in your organisation • hold a nationally accredited qualification • lessen the impact of change on staff
Course Overview These courses aim to cover the fundamental aspects of management and leadership as well as provide evidence of your competence, skills and knowledge. These nationally recognised qualifications measure your competence at work against national standards. It is often difficult to translate job tasks into tangible achievements but NVQs provide an ideal opportunity to gain a qualification for the tasks you already perform within your job role. Enrol on either level to boost your management skills, sharpen your awareness of best practice, enhance your overall performance as well as progress your career.
Modules: • What is Change Management? • The Impact of Change on People • Where Are You Starting From? • Where Are You Trying to Get to? • Creating and Managing Successful Change
Course Structure & Content
Five modules and five accompanying assessments. You complete the assessments and return them to us for marking.
Duration
Your course deadlines are set so you can complete the course in five months. You will need to complete up to five assessment activities per module, including questions and evidence of planned activities.
Qualification
NCFE Certificate in Change Management.
Who Should Apply?
HR professionals, managers, aspiring managers or any key personnel responsible for the performance of others.
Benefits to you and your Organisation By the end of the level 3 in Management, you will be able to prove your skills, competence and knowledge are up to national standards in the following areas: Mandatory Units (a selection): • providing leadership • allocating and monitoring the progress and quality of work Optional Units (a selection): • planning change • implementing change • recruiting, selecting and keeping colleagues • managing a budget • managing a project • monitoring and solving customer service problems Please contact us for a full list of course units.
www.flexible-elearning.com
+44(0) 1670 700836/813
By the end of the level 4 in Management, you will be able to prove your skills, competence and knowledge are up to national standards in the following areas: Mandatory Units (a selection): • developing and implementing operational plans • managing business processes Optional Units (a selection): • providing leadership • leading change • planning change • implementing change • recruiting, selecting and keeping colleagues • managing finance • managing a project Please contact us for a full list of course units. Enrol to: • sharpen your leadership and management skills, awareness and knowledge • study a work-based course based on your competence in the workplace • improve your motivation and personal performance
Course Structure & Content
Level 3: Four mandatory units plus three optional units. Level 4: Five mandatory units plus three optional units. At both levels, assessment is by an online portfolio of evidence, witness testimonies and online written assessments. You can access your portfolio via the internet to submit evidence, view progress, and receive assessor feedback as well as request guidance and support from your assessor.
Duration
We would normally expect you to complete within 8 to 9 months.
Qualification
EDI NVQ Level 3 in Management or EDI NVQ Level 4 in Management.
Who Should Apply?
Managers at all levels or aspiring managers who manage a team and are responsible for its performance. Please note: to successfully complete this course you are expected to be working in one of the job roles outlined above and in a position to collect appropriate evidence.
Register NOW 5
You may be eligible for funding for this course
Register NOW
www.flexible-elearning.com
+44(0) 1670 700836/813
6
Study Method: Online
Study Method: Online
ASET Diploma in Performance Management
EDI NVQ Level 2 Customer Service or EDI NVQ Level 3 Customer Service
Performance Management
Customer Service
Be a Performance Manager to drive up performance, results and accountability.
Gain a nationally recognised qualification to prove your excellence in customer service meets national standards.
Course Overview This course aims to develop you into an outstanding Performance Manager. ‘How are we doing?’ is a fundamental and frequently asked question in the workplace and can refer to the performance of an individual, a team, projects, processes as well as the organisation itself. Enrol on this course to be able to accurately and effectively answer this question as well as continuously improve performance to increase efficiency and results. To be able to manage performance, you must be able to measure it Definition of performance management: The use of quantified information to direct/handle the activities within the organisation to achieve higher levels of performance from all people and processes
Benefits to you and your Organisation By the end of the course you will be able to: • define performance management, its core principles and benefits • understand the Performance Management Cycle (RADAR) • develop and manage an effective performance plan • write and implement SMARTI targets for teams and individuals • accurately measure, track and report progress (quantitatively) on the performance of projects, people and processes against quality, time and cost measures • manage and continuously improve performance of people, projects and processes to meet targets, plans and standards • overcome staff barriers, in particular reluctance or fear of being measured and held accountable
• build a data gathering plan, use a range of tools and techniques to gather, analyse and communicate the results of the data • engage people to be more performance focused • create a culturally and technically sound performance management system Enrol to: • be performance-focused and accountable • hold a nationally accredited qualification • increase commercial success, efficiency, results and profitability • create more focused, motivated and performance-driven staff Modules: • What is Performance Management? • Developing Effective Performance Plans • Data Handling and Display • Performance Management: Processes • Performance Management: People
Course Structure & Content
Five modules and five accompanying assessments. You complete the assessments and return them to us for marking.
Duration
Your course deadlines are set so you can complete the course in five months.
Qualification
ASET Diploma in Performance Management.
Who Should Apply?
Managers, aspiring managers or any key personnel responsible for the performance of others.
Course Overview Both of these courses aim to cover the fundamental aspects of customer service, as well as provide evidence of your competence, skills and knowledge. These nationally recognised qualifications measure your competence at work against national standards. It is often difficult to translate job tasks into tangible achievements, but NVQs provide an ideal opportunity to gain a qualification for the tasks you already perform within your job role. Enrol on either level to progress your career. Benefits to you and your Organisation By the end of level 2 in Customer Service, you will be able to prove your skills, competence and knowledge are up to national standards in the following areas: Mandatory Units: • giving customers a positive impression of yourself and your organisation
• delivering reliable customer service • developing customer relationships • resolving customer service problems Optional Units (a selection): • supporting customer service improvements • promoting additional products or services to customers • processing customer service information By the end of Level 3 in Customer Service, you will be able to prove that your skills, competence and knowledge are up to national standards in the following areas: Mandatory Units: • organising, delivering and maintaining reliable customer service • improving the customer relationship • working with others to improve customer service
www.flexible-elearning.com
+44(0) 1670 700836/813
• monitoring and solving customer service problems • promoting continuous improvement Optional Units: • developing your own and others’ customer service skills • organising and promoting products or services to customers • leading the work of teams and individuals to improve customer service Enrol to: • hold a nationally recognised qualification in customer service • prove your skills and knowledge in customer service meet national standards • study a work-based course based on your competence in the workplace • sharpen your skills in handling customer complaints • retain current customers, attract new ones and enhance customer loyalty • boost your career prospects and opportunities
Course Structure & Content
Level 2: Four mandatory units plus one optional unit. Level 3: Five mandatory units plus one optional unit. At both levels, assessment is by an online portfolio of evidence, witness testimonies and online written assessments.You can access your portfolio via the internet to submit evidence, view progress, and receive assessor feedback as well as request guidance and support from your assessor.
Duration
We would normally expect you to complete within 8 to 9 months.
Qualification
EDI NVQ Level 2 Customer Service or EDI NVQ Level 3 Customer Service.
Who Should Apply?
This course is ideal if you work in a customer services department or if customer service forms part of your job role. Please note: to successfully complete this course you are expected to be working in one of the job roles outlined above and in a position to collect appropriate evidence.
Register NOW 7
You may be eligible for funding for this course
Register NOW
www.flexible-elearning.com
+44(0) 1670 700836/813
8
Study Method: Online
Study Method: Distance Learning
EDI NVQ Level 2 Business and Administration or EDI NVQ Level 3 Business and Administration
NCFE Diploma in People Excellence
Business and Administration Gain a nationally recognised qualification to prove your skills in business and administration meet national standards
Course Overview Both of these courses aim to cover the fundamental aspects of business and administration, as well as provide evidence of your competence, skills and knowledge. These nationally recognised qualifications measure your competence at work against national standards. It is often difficult to translate job tasks into tangible achievements, but NVQs provide an ideal opportunity to gain a qualification for the tasks you already perform within your job role. Enrol on either level to progress your career. Benefits to you and your Organisation By the end of the level 2 in Business and Administration, you will be able to prove your skills, competence and knowledge are up to national standards in the following areas (a selection): • managing customer relations • organising business travel and accommodation Course Structure & Content
• dealing with visitors • using word processing, spreadsheet, database, presentation and specialist/bespoke software • using a telephone system • operating office equipment • preparing text from notes, shorthand and recorded audio instruction • producing documents By the end of level 3 in Business and Administration, you will also be able to prove your skills, competence and knowledge are up to national standards in the following areas (a selection of the units only):
• supervising an office facility • procuring products and services • managing and evaluating customer relations • managing the payroll function • completing year-end procedures • running projects
You may be eligible for funding for this course
People Excellence What changes are needed in your organisation to achieve excellence? Learn how to prepare and develop your organisation’s people policy to achieve the Investors in people (IiP) Standard.
• making a presentation
Course Overview
• organising and coordinating events
IiP is a national standard that seeks to encourage organisations to lead, manage and develop all their people effectively.
• word processing, spreadsheet, website, artwork and imaging software • designing and producing documents • planning and implementing innovation and change • providing leadership for your team Please contact us for a full list of course units. Enrol to:
This course aims to provide you with a fundamental understanding of how to achieve the Investors in People (IiP) Standard. You will still have to apply for the IiP recognition through Investors in People UK, but having completed this course successfully you can be confident that you will have all the tools in place, including a clear action plan, to ensure your organisation is fully prepared for the assessment.
Benefits to you and your Organisation By the end of the course you will be able to: • define the Investors in People Standard (IiP), its core principles and benefits • understand the key steps an organisation has to go through in order to achieve the IiP Standard. • use a range of evaluation methods and improvement techniques • write effective personal learning and development objectives • understand what it takes to achieve IiP
• hold a nationally recognised qualification
• reduce consultancy fees when applying for IiP Standard • improve quality of staff development • reduce staff turnover • increase staff motivation and productivity • benchmark against best practice • drive culture towards a focus on people excellence Module 1, Part A: An Introduction to the Investors in People Standard
Module 2, Part A: Taking Action to Improve Performance Through People
• study a work-based course based on your competence in the workplace
Module 2, Part B: Evaluating the Impact of Investment in People
• boost your career prospects and opportunities
Course Structure & Content Duration
Two self-study learning modules and four accompanying assessments. You complete the assessments and return them to us for marking. Your course deadlines are set so you can complete the course in five months.
Duration
We would normally expect you to complete within 8 to 9 months. EDI NVQ Level 2 Business and Administration or EDI NVQ Level 3 Business and Administration.
Qualification
NCFE Diploma in People Excellence.
Qualification Who Should Apply?
This course is ideal for those individuals who work in an office environment. Please note: to successfully complete this course you are expected to be working in a Business and Administration role and in a position to collect appropriate evidence.
Who Should Apply?
Managers, particularly those in HR, in organisations committed to achieving the IiP standard or applying for re-accreditation or those wishing to implement good practice relating to people excellence.
Register NOW 9
• hold a nationally accredited qualification
Module 1, Part B: Planning to Achieve Organisational Aims Through People
• prove your skills and knowledge in business and administration meet national standards
Level 2&3: Two mandatory units plus three optional units per level. At both levels, assessment is by an online portfolio of evidence,witness testimonies and online written assessments. You log on to the course website to access your portfolio, submit evidence, view progress, receive assessor feedback as well as request guidance and support from your assessor.
Enrol to:
www.flexible-elearning.com
+44(0) 1670 700836/813
Register NOW
www.flexible-elearning.com
+44(0) 1670 700836/813
10
Your Questions Answered Who is NCFE?
Which study method is more suitable for me?
NCFE is one of the UK’s oldest and fastest-growing awarding bodies. For further information log on to www.ncfe.org.uk
Please refer to individual course pages to see which study method is available for each course.
Distance Learning
Who is ASET? ASET is a national awarding body specialising in providing, quality assuring and certificating vocational learning programmes. For further information log on to www.aset.ac.uk
Who is EDI?
Distance Learning is a version of home study – you do not attend college as we liaise with you via mail. We mail you your course modules and assessment workbooks, you then complete these workbooks and mail them back to us for marking. Many of our courses are distance learning and this method of study is extremely popular. Choose this method if:
Education Development International plc (EDI) has a history going back over 100 years. It is one of the largest UK and international awarding bodies and is accredited by the Qualifications and Curriculum Authority (QCA), together with the regulatory authorities for Scotland, Wales and Northern Ireland for the purposes of assessment and the awarding of qualifications within the UK. Qualifications from EDI are internationally recognised standards of attainment and are highly regarded in the UK by professional bodies, employers and educational establishments worldwide.
Who is Angus McLeod?
• you would like to learn from first-class learning materials which have been written specifically to be as effective as face-to-face teaching • you prefer to have your course pack to hand, ready to pick up, read and work through at any time • you would prefer to post your assessments to us • you have limited access to a PC, printer or the internet
Online Study
Angus McLeod PhD co-wrote the Positive Impact Coaching course with Newcastle College. Angus is a renowned and well respected coach and author of ‘Performance Coaching - The Handbook for Managers, HR Professionals and Coaches’ (2003) and ‘Me, Myself, My Team’ (2000). He is regularly published in journals in the UK and USA, including: Anchor Point, Rapport, The Training Journal, Resource Magazine, Organisations & People and Effective Consulting. Angus continues to influence the coaching profession with books and articles, the on-line mentoring service ‘Ask Max’, leadership of The Coaching Foundation and his appearances at conferences internationally. For more information please log on to www.angusmcleod.com
Online study involves logging on to our course website with your personal log-in and password. This allows you to access your learning modules and assessment questions as well as submit your work online. Choose this method if: • you would like the flexibility to log in and have instant access to your course and study at any place there is an internet connection • you would prefer to submit your assessments online as opposed to posting them to us
Online Study – eNVQs
What course support will I receive? The course materials and the online interactive learning screens are specifically designed to be as effective as oneto-one teaching. You are supported by a dedicated Learner Support Team (via email and telephone). They are on hand for help, advice and clarification throughout your studies.
National Vocational Qualifications (NVQs) are developed from National Occupational Standards that are based on typical job responsibilities within an industry. Each Standard is an individual unit of competence. The unit describes an area of an individual’s job role and the industry standard that is required. eNVQs allow individuals to complete an NVQ online via a secure internet website. Evidence can be submitted, portfolios viewed on screen, feedback can be received and guidance can be sought - all from this course website.
How is my work assessed? A team of qualified and experienced assessors evaluate and mark your coursework. You also receive feedback to assist with your learning and development to help you successfully complete the course.
Choose this method if: • you would like to be able to access your course anytime and anywhere via an internet connection
When can I start the course?
• you would like to be predominantly assessed on your ability to do your job
Studying with us means you can start a distance learning or e-learning course at any time of the year. You can commence with your course as soon as we receive and process your application and payment, which we endeavour to do so as promptly as possible. Please do allow 28 days for delivery of your course materials for the distance learning option.
How can I register on a course? Please complete a course application form. A form should be supplied with this prospectus. If you would like any additional copies, please call us on 01670 700 836/813 or alternatively download a form from our website www.flexible-elearning.com
• you would prefer to be assessed via a portfolio of evidence • you would like to work at your own pace (with the aim of completing within 8 to 9 months)
If you would like to discuss whether a course is suitable for you and appropriate to your professional or personal development, please call us on 01670 700 836/813 or email: learnyourway@ncl-coll.ac.uk
Register NOW
Register NOW 11
www.flexible-elearning.com
+44(0) 1670 700836/813
www.flexible-elearning.com
+44(0) 1670 700836/813
12
Newcastle College Newcastle College Distance and E-Learning 2nd Floor Dudley Court Manor Walks Cramlington NE23 6QW ENGLAND Tel: +44 (0) 1670 700836/813 Fax: +44 (0) 1670 700817 www.flexible-elearning.com www.newcastlecollege.co.uk
BM/1006
New Skills New Horizons New Vision Newcastle College