Acumen System Solutions Ltd Brochure

Acumen System Solutions Ltd

“

Uncompromised System Solutions I use Acumen to support my business critical financial system and my network. I am consistently impressed by the professionalism of the support team.

Heather Reeves, Finance Manager for Randall Orchard Construction, North Yorkshire

�

Acumen System Solutions Ltd | Moorwood House | Moorwood Drive | Oldham | OL8 2XD Registered Company in England & Wales 8111765 Email: enquiries@acumensystemsolutions.com Phone: +44 (0) 844 335 0772

Acumen System Solutions Ltd Uncompromised System Solutions

Acumen is an ICT Support Company with vast experience of the IT Sector. The company is owned and run by engineers, not sales people.

Our vast experience & exemplary customer service means that we have a special working relationship with our customers.

We know that fast response times, fault diagnosis & resolution are paramount to the way our customers assess our business.

Acumen are a friendly company; we can visit your offices or school, advise you and then let you make your decision. So why not contact us today to arrange a free site audit and informal ICT discussion to find out how we can improve your current setup and to discuss the support services that we offer.

We’ve got it covered!

Acumen is an experienced and cost effective provider of business and school ICT solutions and services, delivering innovative technology to improve productivity and efficiency within the school and business Fully experienced engineers will transform a lethargic ICT setup into a productive and impressive one.

At Acumen we look after our customers and we will work with them to resolve issues quickly and effectively.

“

I have in excess of 10 years’ service and commitment provided by the staff that makes up the Acumen support team. I would without any hesitation recommend them to look after and advise on any IT aspect for any business.

–Margaret Hawley, Finance Director for F Walther Electrics, Bredbury, Stockport, Cheshire

”

P

rofessionalism and excellent ICT Support services to keep your business critical systems online.

Professionalism, Experience and Exemplary Customer Service.

We have many years’ experience of dealing with business critical system faults.

All our ICT Technicians are dedicated, experienced and extremely friendly and are always happy to help.

Completely free of charge no obligation ICT site audit carried out by ICT Technicians, not sales people.

Acumen specialise in all aspects of ICT equipment for the office.

We install and support Servers, Networks including WIFI, Laptops, PCs and Laptops, Microsoft products including Microsoft Office and Microsoft Exchange Email Server, Active Directory, Security Software to keep virus’s away and keep your systems safe, Data Encryption Software and more.

The two owners of Acumen have worked together for many years and together they have a combined technical experience of working at customer sites of more than 37 years!

Acumen knows that your ICT issues need resolving quickly and effectively. We know how to deal with customers to make sure they get an excellent service and are always kept up to date on fault diagnosis and resolution times.

Acumen are extremely dedicated and customer focused. Once you join Acumen we do not want you to go anywhere else and we hope the feeling will be mutual.

Professional, Friendly, Responsive and Effective Services Server At Acumen we pride ourselves on our professional and friendly server installation service. We will assess your organisations requirements to make sure you get the server your organisation needs. We will build your server to a specification just right for your school or business. We will install the most cost effective Microsoft system for you and we will make sure your systems are safe and secure.

Click the box information.

to

view

further

Network Acumen engineers have been installing and support ICT Networks since the early 1990’s. We provide cost effective networks for your organisation which can help to increase productivity.There are lots of aspects to take into consideration when implementing a new network or upgrading an existing one. Acumen can provide you with a fully installed network with a centralised rack unit or we can supply a very simple small network. Click the box to view further

information.

Network Security Professional network security solutions installed and supported For any organisation it is absolutely essential to have the right security in place to protect your ICT infrastructure.

Without doubt you need to protect your network, your servers, your laptop and PCs and even your connected mobile devices. The ongoing threat of malicious software and virus invasion to your network is now a distinct probability instead of a distinct possibility.

Click the box to view further information.

Back Up Solutions Acumen provides complete peace of mind backup solutions Acumen knows how important your data is to your organisation.

Without doubt, your data is the most important and cherished part of your ICT setup. So why do so many organisations become unorganised when it comes to securing regular valid data backups?

Click the box to view further information.

PC, Laptop, Tablets & Print Whether your organisation is looking for a single PC, Laptop or Tablet or looking for fifty, we can help you to achieve your goal. Our installation and support services are excellent and we will work with you to make sure you get exactly what you need.We can source, supply, install, configure, implement and support all devices, we will install them to your current network (Wired or Wireless) so you can get on with using the devices straight away.Windows 95 through to the very latest Windows 8 version. Click the box to view

Cloud Services Cloud Acumen Provides Off-site Secure Backups For Your OrganisationWe provide cost effective off-site backup solutions using our ‘Cloud Acumen’ Service.Cloud Acumen provides peace of mind in the event of internal backup failure or system disaster where you are unable to restore your locally backed up data. Click the box to view further

information.

further information.

AV Solutions Audio Visual Solutions, Supplied, Installed & SupportedThe majority of organisations today use AV Technology. Whether it’s the boardroom, training room, classroom or staff leisure area, AV technology plays a vital role in today’s modern office and school environments. Acumen can assess and advise you on the different types of AV technology available which can play a vital role in your organisation.Acumen will listen to your requirements, source the relevant equipment and fully install and support the technology for you. Click the box to

view further information.

Annual Support Acumen are specialists in the field of annual maintenance and support contracts Acumen engineers have been dealing with annual support contracts for our customers for over 20 years. We know exactly how they work and we fully understand the importance of Acumen adhering to agreed SLA’s (Service Level Agreements).We provide different levels of support contracts to schools and business so that you can choose the most cost effective option for your organisation. Click

the box to view further information.

Any project with Acumen begins with understanding Acumen provides schools and business with detailed assessment and consultancy services.

Any engagement is based upon clear and measured view of your individual requirements.

We take time to understand what you want to achieve, assess the risks and benefits of any proposed solution and from this we take a clearly defined understanding on what we can achieve together.

Meet and Audit This is where we hope to start a long and meaningful working relationship with our customers. We will visit your organisation to carry out a full ICT Audit. This will enable us to make recommendations to you based on the information we have acquired. Our ICT Audits are completely free of charge with no obligation to purchase anything from us. ICT Audits can be carried out during the working day, evenings or weekends to suit your organisation.

Planning Any recommendations and discussions relating to any change or enhancement to your ICT System are dealt with on an individual basis. At Acumen we know that no two ICT sites are the same. We leave nothing to chance and plan any potential change to your ICT system meticulously.

Installation Our engineers have many years’ experience of installing Servers and Networks to customer sites around the UK. They not only have extensive knowledge of installation work but also have the correct customer service skills to make you feel at ease. Our installation engineers are friendly and will always try to accommodate your requests whilst on site.

Support Excellent customer relationships are key to our success as a company. We know that it will take time to gain your trust but we can assure you that we will do everything possible to do so.

Our customer support service offers excellent customer support meaning that you get a fast response, fault diagnosis and fix to any ICT issues logged with us. The support team is friendly; they understand that you may not know anything about ICT, that’s why they are there to take your calls.

Get in Touch with Acumen System Solutions Registered Office: Acumen System Solutions Ltd Moorwood House Moorwood Drive Oldham Lancashire OL8 2XD Registered Company in England & Wales: 8111765 Phone: 0844 335 0772 Email: enquiries@acumensystemsolutions.com