Northern Río Arriba Electric Cooperative
Statement from NORA’s General Manager Regarding Recent Outages General Manager Anthony J. Mercure Address P.O. Box 217 • 1135 Camino Escondido Chama, NM 87520 Telephone 575-756-2181 Email nora@noraelectric.org Website www.noraelectric.org Winter Office Hours 7:00 a.m. – 3:30 p.m. (M-F) Board of Trustees President Steve Rendon Chama, District 2 Vice President Thomas G. Rivas Chama, District 2 Secretary Paul Cordova Tierra Amarilla, District 3 Treasurer Leroy Martinez Canjilon, District 4 Michael Gomez Lumberton, District 1 Debbie F. Manzanares Tierra Amarilla, District 3 David Martinez Canjilon, District 4 Board Meeting The Board of Trustees meets the fourth Tuesday of the month at 1:00 p.m. via Teleconference and Visual Conference, until further notice.
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orthern Rio Arriba Electric Cooperative’s Executive Vice President and General Manager, Anthony Mercure, would like to address the recent service area outages that occurred in the late summer and early fall. It has been brought to NORA’s attention that individuals have contacted New Mexico’s Public Regulation Commission (PRC) regarding these outages. Please be advised that any concerns regarding outages should be directly made with NORA’s office at 575-756-2181, and any complaints should be addressed with Anthony Mercure. When an outage occurs, and NORA is notified directly, the line crew, who is continuously on call 24 hours a day, seven days a week, will be dispatched immediately to cor-
our power lines and other infrastructure. Please also keep in mind the conditions that result from these storms are less than ideal for our line crew who endure mud, snow, and ice while diligently working in subfreezing temperatures. When storms like these happen, we ask our members to please be patient and report any outages immediately and directly to NORA. It is NORA’s priority to ensure the well-being and needs of ALL our members and nonmembers are met, and that power is restored as quickly as possible.
Any concerns regarding outages should be directly made with NORA’s office at 575-756-2181, and any complaints should be addressed with Anthony Mercure. rect the situation. The PRC is not responsible for addressing outages that occur within our service area or dispatching NORA’s line crew. It has been unfortunate that our area has experienced mixed season snowstorms in September and October that have been much wetter and heavier than normal snowfall that occurs in colder winter months. This heavy wet snow and ice can be very destructive to
16 December 2020 • enchantment.coop
Another issue that has come up this fall is the Village of Chama’s decision to disconnect several security lights placed throughout Chama. NORA was not responsible for making the decision to power down these lights. We simply followed the instructions from Village officials to disconnect the lights. Please direct any questions or concerns regarding these lights to the Village of Chama.
This institution is an equal opportunity provider and employer.
