T E C H N O LO G Y AT W O R K
The right technology improves the City’s ability to connect with you and do our jobs resourcefully In 2019, the City implemented several new Information Technology (IT) solutions and refined some of our existing tools. We also took a close look at how the City is equipped to respond to cybersecurity threats.
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Cybersecurity With an increase in malicious hacking attempts against local government networks nationwide, the City has implemented enhanced cybersecurity automation process to detect threats that could result in an outage that would impact customer service. Using a defense in depth (i.e. layers of security) approach, the City has joined forces with the federal Center for Internet Security Multi-State Information Sharing and Analysis Center (MS-ISAC) to detect and mitigate cyberthreats. This year, the City’s IT team also completed a citywide infrastructure overhaul to update hardware and software for cybersecurity purposes.
