www.eua.org.uk
In this issue we look at security of supply and the transition to a low carbon energy system
WELCOME
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Welcome to this issue
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We all know that we have carbon reduction targets to meet, so our challenge is to create the right energy mix to achieve security of supply whilst moving towards a low carbon energy system. This issue hears what key industry leaders have to say about security of supply. Roddy Monroe, Chair of the Gas Storage Operators Group, discusses the role gas storage will play in meeting our security needs, and Francis Egan of Cuadrilla discusses shale gas and if it really will help meet our gas supply needs in the future.
Energy Association
SMART. ROBUST. COMPACT. EDMI’s gas meters are based on proven ultrasonic measurement technology and offer an extended temperature range from -25°C to 55°C. The G6000 meter (U6 and U10) is designed for residential and small commercial properties whilst the G10U (U10 and U16) meter measures larger flow rates for commercial use.
SMART METERING SOLUTIONS SMART COMMUNICATIONS
Features include: I Compact for ease of installation I Simple, user-friendly 5 step commissioning process I Zone 0 certified I IP67 certified ensuring protection from dust and water I Communications and battery are exchangeable in the field I Suitable for SMETS1, AMR, ZigBee and GSM communications I Single device installation with Integrated communications unit I Suitable for dual fuel and single fuel network architectures
www.edmi-meters.co.uk
As the new editor of OUTPUT I’d be delighted to hear from any of you who would like to contribute to future editions. Many thanks to all at EUA for helping me settle in and a special thanks to all contributors for making my first issue a success! We hope you enjoy it.
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Regulars
News from the divisions: Utility Networks HHIC ICOM HWA, MARC President’s Column Leading Voice Francis Egan New Members
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Energy Association
Hollie Franklin Editor, OUTPUT
Contents
Design and Publishing: www.mhgraphics.net
Introducing our new residential and commercial meters
Do you use Twitter, Facebook and LinkedIn? Digital Marketing Consultant Andrew Lloyd Gordon recently delivered two well received seminars, here at Camden House. We know many members were disappointed to miss
out on these seminars so in this issue we revisit some of the social media basics covered.
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Features
Treating new and existing systems: the differences Social Media 101 Special feature: Security of Supply Device assurance in a smarter world
EUA President Ian Hughes (Kingspan Hot Water Storage) Bob Murray EUA Vice President/Treasurer Chief Executive Mike Foster HHIC Director Stewart Clements ICOM Director Ross Anderson ………………………….................... Editor/enquiries Hollie Franklin hollie@eua.org.uk Energy & Utilities Alliance (EUA) Camden House Warwick Road Kenilworth Warwickshire CV8 1TH
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UTILITY NETWORKS NEWS
Utility Networks News
AUTUMN 2015
‘SMART’ folk attend Utility
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It is great to have the opportunity to talk directly to National Grid and understand their innovation requirements – thank you. Radius
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Metering 2015 “
One for all and all for one Over 70 people, representing 33 Network Engineering and Equipment Group (NEEG) member companies stepped away from their offices on Tuesday 7th July to take part in the ground breaking Innovation and Best Practice Day, which was jointly organised by National Grid Gas Distribution and the Energy and Utilities Alliance (EUA).
innovation, procurement process and legal policies of doing business with National Grid. Sixteen individual companies also exhibited their products and services with National Grid inviting NEEG members to promote their innovative products and services on a one-toone basis.
The event was opened by Richard Court, Head of Stake Holder Relations from National Grid together with Mike Foster, Chief Executive of EUA, and saw presentations given throughout the day by National Grid staff, each one aiming to improve NEEG members’ understanding of the 2
These were just some of the issues discussed at the Utility Metering event which took place on 10th September at the Heart of England Conference Centre.
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The day was also organised to benefit National Grid Gas Distribution who under RIIO wish to expand their innovation footprint. This event brought together the new and the best innovative products and solutions within the current market place. NEEG Chair, Andy Vine said “We have had an excellent turnout, I am really pleased that so many NEEG members took part. Having peers, suppliers and customers all in one room together was invaluable. It would take many months to get to see all of these people.”
Over 100 delegates from right across the supply chain came together to discuss the metering calendar, post-election policy, and to hear about the latest on testing of critical communications and data management systems. In addition, design, through manufacture, installation and meter recycling was discussed to understand the part each would play in this major consumer programme.
This event provides a unique opportunity to network across the wider energy industry; our customers are customers of National Grid. Teddington Group
The event, which was an unprecedented success, saw the coming together of NEEG members with representatives from across National Grid’s Gas Distribution business including procurement, legal and operational teams. Andrea Gysin from Enzen Global said "I was really pleased to be part of the Innovation Showcase. It offered an opportunity to put forward existing ideas and understand how we as a business can meet the challenges of the energy sector. The day offered us a unique opportunity to promote our business to the National Grid Gas Distribution business."
There are 1.5 million smart meters already installed in UK homes but as we power towards the country wide roll-out, questions still need answering: we need to install 900,000 meters a month by 2018 – can we achieve this? And, if indeed we have the product, technology, installers and logistics – will the consumer be on board?
Peter Day, EUA Manager for NEEG said “This event delivered a win–win for all parties, and not only attracted key decision makers from within National Grid but innovation teams from other gas distribution networks. They came to see how the day was constructed and if it could be repeated within their own organisations.”
Gas Storage Operators Group – read the article on page 14 by Roddy Monroe
Presentations came from leading industry experts and started with DECC’s Seamus Gallagher who provided an update on the Smart Metering Implementation Programme. This was followed by Dennis Palmer from Smart Energy GB who posed the question: are consumers ready for smart meters? This was an exceptionally lively An excellent and informative event, the presentation by presentation; as the key to DECC was extremely informative the success particularly the overview of of this where we are with the roll-out programme programme. will be how
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consumers understand and embrace this new technology, particularly as smart meters aren’t mandatory. Conall Bolger, from Gemserv, the SMDA scheme operator, took the audience through equipment assurance, with CGI UK’s Richard Hampshire asking: what have we learned from the foundation phase for testing and assurance in readiness for mass roll-out? Operational readiness, high powered HANs and alternative HANs were three key topics covered by Dave Broady from Smart DCC, Michael Somersmith of EDMI and Rachel Eyres from Silver Spring Networks UK before the morning sessions concluded. Over lunch delegates were able to attend the exhibition that showcased products, technologies and services aligned to the industry. Centinel Smart Gas Metering exhibited for the second time, as last year they launched their company at the same event. The company supplies components used in the installation of smart meters.
The event covers a wide range of topics in an area that is usually uncovered, so it’s great to have people stand up and talk about it.
The afternoon sessions kicked off with Tom Woolley from Meter Provida addressing the Lucinda Dann, logistics involved in Utility Week managing and moving smart meters. He was followed by Brian Stratton from UK Power Networks who talked about effective electricity network integration and getting ready for DCC service. Morrison Utility Service’s Tim Sargent then took the audience through the challenges of installing smart meters. Stuart Lacey from ElectraLink asked how industry data analytics could facilitate the Smart Meter Implementation programme, highlighting the MAP & MOP perspective.
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As the afternoon drew to a close Mick Young from Dragon Recycling talked about the challenges and costs involved with recycling old meters once they had been removed and Dave Wright of AMO reviewed best practice to date.
Mark Jones, Operations Director of Centinel said "I can’t believe it’s been 12 months since we launched. We have met lots of key people thanks to EUA and so there was no question as to exhibiting here again this year.”
Co-operative Energy’s Duncan Carter offered a wider industry perspective sharing both the difficulties and opportunities experienced from an independent energy supplier’s view and finally, Patrick Caiger-Smith of Green Energy Options who talked about IHDs.
Sibel Yuzudik from Cambridge Energy Data Lab, first time exhibitors, said “This was a wonderful event and provided our company with the opportunity to network with major contacts from right across the industry – all in one place, all on the same day.”
Delegates left the event having been guided through all aspects of the smart metering programme, questions were answered, issues were raised, challenges discussed, best practice shared – the over-riding view of the event – roll on next year!
Chris Dwyer, Head of Commercial at Elster Metering
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HHIC NEWS
HHIC News Roger Webb, Director HHIC...
Future gas – biomethane and beyond
Stewart Clements
Stewart Clements, Director of the Heating and Hotwater Industry Council (HHIC)
How will the UK source its gas in 2050? That’s a question receiving much focus in the industry today. With concerns over natural gas supply, coupled with aggressive targets set by both the UK and the EU on carbon reduction, energy efficiency and the use of renewable fuel sources to be met.
However, it is not an easy one to answer as there are so many scenarios to be investigated. Firstly, we need to identify the role that gas will play in the energy mix of 2050. Critics argue that continuing to use gas as an energy source undermines carbon reduction targets. They see it as a dirty fuel and nothing more, but the fact remains that gas currently meets around 80 per cent of the energy required to heat UK homes, which accounts for nearly half of all energy consumed. Whether that will change depends on several as yet unknowns, such as commercial developments, policy and regulatory decisions, and technological advances. I suspect, given that mains gas remains the cheapest way of heating 4
homes and is cleaner than coal and oil, it will remain a dominant energy source. However, change in how we source it is on the horizon.
The changing nature of gas supplies to the UK since 2000 provides an indication of how future supply patterns may develop. Up until 2003/04 the UK was a net exporter of gas; since then the level of imports has progressively increased as UK Continental Shelf (UKCS) supplies have declined. Besides the need for increased imports, recent history has provided a further understanding of how the future of gas could potentially look. In its search for secure, sustainable and affordable supplies of energy, the world is turning its attention to unconventional energy resources.
HHIC recently held a gas quality seminar for the energy industry. Presenting at the event was Severn Trent Water, who operate the UK’s largest biogas-to-grid plant in Minworth, Sutton Coldfield. The Minworth plant is capable of converting 1200 cubic metres of biogas an hour into 750 cubic metres of biomethane which will be injected into the national gas grid. At the time of the presentation the plant had been in operation for around 9 months, and had produced 40GWh of renewable gas for grid injection – that’s enough to heat around 2750 UK homes for a year.
Having heard about the quantities of gas possible, and the quality control the biogas goes through, I have become a firm biogas enthusiast. And it seems I am not alone; food giant Sainsbury’s announced in June 2014 that they would be powering their Cannock store using energy generated from the food waste of Sainsbury’s stores across the UK.
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makes it a renewable source of energy that can be produced worldwide. Renewable energies such as biomethane – and the wider biogas spectrum – are increasingly coming to the fore as the world strives for a more diversified and sustainable energy mix.
The Government acknowledged this when they included biomethane and biomass in the Renewable Heat Incentive (RHI), which supports biomethane injected into the gas grid by paying a specified flat rate of pence per kWh to all plants, irrespective of their scale. This support has seen the biomethane industry grow four fold over the past year, but following the recent tariff structure change and as a result of the RHI cost-control mechanism, activity is expected to slow.
With support and media coverage from a brand such as Sainsbury’s and five operational biomethane-to-grid plants now in the UK, the future of this naturally occurring gas is encouraging.
The RHI remains crucial to new biomethane project development, and the industry cannot expect any certainty about future budgets until the Chancellor’s imminent spending review. This could cause a real hiatus in gas-togrid project development.
Biomethane
Gas in the future
One of those naturally occurring gases is biomethane, which is produced by anaerobic digestion of organic matter such as dead animal and plant material, manure, sewage, organic waste, etc. It is identical to natural gas which is stored deep in the ground.
Gas enables us to stabilise and secure supply, whilst keeping energy prices low. Around 80 per cent of UK households are currently being heated by gas and we have a well trusted and valuable grid network. Sources of biogas such as biomethane, allow us to meet our gas demands whilst investment in carbon capture and storage will address our carbon reduction targets.
However, there are several important differences between biomethane and fossil fuel derived methane despite the fact that both are produced from organic matter.
Natural gas is classified as a fossil fuel, whereas biomethane is defined as a green source of energy. Like its name suggests, fossil fuel derived methane is produced from thousands or millions of years old fossil remains of organic matter that lies buried deep in the ground. Production of fossil fuel derived methane, however, depends exclusively on its natural reserves, which vary greatly from one country to another and are not available in limitless amounts. Biomethane, on the other hand, is produced from ‘fresh’ organic matter, which
With so much going on in the gas sector, I suspect the future is one where gas – and for off grid households; oil and LPG – will remain part of the energy mix of the future, combined with a focus on how gas is sourced and used in a low carbon world. To deny a future for gas in the UK would be madness of huge proportions. Seeing gas through the prism of a dirty fossil fuel ignores its true potential. That stance will do little to help the UK address the energy trilemma and risks our economic prosperity.
The ‘Internet of Things’
Coming to a business near you It has been widely predicted that the socalled ‘Internet of Things’ (IoT) will transform almost every aspect of 21st century life; from health, transport and energy to the connected home. Countless column inches have been devoted to fuelling IoT hype and consequently people expect much from this growing concept. But what is the IoT, and what does it mean for the heating and hot water industry? Gartner, Inc.; a world leading information technology research and advisory company have a useful definition: “the network of physical objects that contain embedded technology to communicate and sense or interact with their internal states or the external environment”. The IoT promises to help the UK deliver a more secure, reliable, cost-effective and low carbon energy system, helping the energy grid to become ‘smarter’ by enabling integration of renewable energy generation – both small and large scale, better matching demand with supply, and helping householders and industry to reduce their energy consumption. At this point it is common to include a selection of impressive, but inflated (and ultimately useless) predictions about the number of connected devices that will be in existence by 2030, or some other date in the near future. This is unhelpful because taken as a whole; the IoT is an incomprehensible prospect. However, there are insights to be gained from examining some of the high level ideas.
Smart meters and smart controls The forthcoming roll-out of smart meters will almost certainly lead the way for IoT and the connected home. It also offers opportunities for the heating and hot water industry. The capacity to connect smart devices such as smart meters and heating control units creates possibilities for an unprecedented degree of control over heating and other energy consumption, and is a topic high on the agenda of many of our members. No sooner have we had the first generation of ‘intelligent’ heating control systems than the next generation is already upon us, with new systems offering choice of colour and finish as well as features such as ‘holiday mode’. The IoT is the natural next step as we move to a more connected world. Talk of washing machines and boilers communicating with each other, with washing machines using heat from boilers instead of internal heating parts, has already made its way into our member meetings. That’s why HHIC have arranged an IoT event for HHIC members later in the year, to explore those opportunities, and also identify the potential risks. Do you have questions or opinions on IoT in the heating and hot water industry? I would be interested to hear from members on this subject. Drop me a line stewart@hhic.org.uk 5
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HHIC NEWS
AUTUMN 2015
ICOM NEWS
New technical support for HHIC members
Neil MacDonald
Reflecting the demands of the industry and the needs of our members, the Heating & Hotwater Industry Council (HHIC) has recently welcomed a new Technical Manager, Neil MacDonald, who will be working alongside Steve Sutton. Having spent the last 11 years with British Gas, Neil brings with him an abundance of industry knowledge, heaps of enthusiasm and some interesting aspirations.
What appealed to you about working for HHIC and what will you be bringing to your new role? It was the role itself that appealed initially. The move to work as a Technical Manager is one I’ve been looking to make in line with my career aspirations. I was aware of HHIC but in researching further ahead of my interviews I discovered some of the highprofile and ground-breaking work the organisation has been involved in. Projects like the Benchmark scheme and the campaign for mandatory flue gas analysis when commissioning new boilers to name but two.
skills and expertise I received during my own training. The small part I have played in the development of many engineers, who will hopefully go on to have long and successful careers in the industry, is something I take great pride in.
Having been in the industry for over 11 years, what do you think are our biggest challenges to 2020? The biggest challenge I see is for the industry to push on towards meeting our carbon-reduction targets. Using our existing technologies in the most efficient way possible whilst championing those of the future is a challenge for the industry as a whole. Initiatives like the ‘Pathways II’ document provide a coherent proposal as to how we can meet the challenge head-on.
What are your plans for the first 3 months in the job?
I will be bringing a passion for quality and driving improvement as well as a strong technical background. I believe HHIC share the same goals as myself in a desire to improve the industry at all levels to the benefit of our members and stakeholders.
Firstly, I would like to get to know the team and start to build productive relationships with our members. I will be learning from the expertise that already exists within the team and looking to get up to speed with the projects we are running and think about where we can improve.
Tell us about your career background to date, including a career highlight?
Importantly, I am keen to find out the real burning issues for our members and am looking to get to as many consultations as possible.
I joined the industry in 2004 as a British Gas apprentice engineer. After successful completion of my training I went on to work as a Technical Engineer; servicing, installing and maintaining a range of gas appliances and heating systems for a number of years. In 2011 I went to work as a Learning and Development Manager (formerly Training Officer) at the British Gas Training Academy in Thatcham. This allowed me to pass on my skills and knowledge to the next generation of British Gas engineers and to assist in their development, both technically and on a personal level. Prior to joining HHIC I have worked for the last 3 years as part of British Gas Technical Assurance. This has been a varied role, primarily focusing on ensuring engineer competence in the field and that British Gas internal procedures are sufficiently robust. It was here that I really became interested in standards and the chance to actively contribute to their development was a real driver for my move to HHIC. My career highlight would have to be the time I spent working at the Training Academy. This enabled me to repay some of the 6
What has surprised you most about the challenges facing the heating industry, since joining HHIC? I think the difficulties involved with harmonising newer technologies, e.g. renewables with industry mainstays such as the natural gas grid, has been a real eye-opener. The latter is a good example of existing infrastructure that is still fit for purpose in many ways. This gives me faith that the established technologies of today can coexist with those of tomorrow for some time yet. How to reconcile these to best effect is, however, an ongoing issue for us all.
What are the key messages that you would like to drive forward as a member of the HHIC team? Where would you like to see HHIC in 5 years? I think the need to work together is always key and one I keep coming back to. As a trade association our strength is through communication, enabling us to share a common voice wherever possible. It is this that will help us
influence the industry to the benefit of us all. In 5 years I would like to be able to look back and be able to chart the tangible impact HHIC has made on policy, standards and consumer behaviour. I believe we will have played an active role in driving down carbon emissions, remaining a valued and trusted ally for our members. As Technical Manager I would also like to think that we have built on our reputation for leading the industry in technical expertise.
What would you say to someone considering joining HHIC? It is early days for me but I do feel that this is an organisation ‘going places’. I have been struck by the passion and dedication of my colleagues for what they do and I am convinced that we will make a lasting impact towards a sustainable energy future. If it’s important to know that your work is really making a difference, then this is the place to be!
Social media or socialising? Socialising definitely. I would rather meet up with friends face-to-face than spend hours on Facebook.
If you could invite any three people to dinner, who would they be and why? Jose Mourinho – a great man, manager and motivator. He always gets his players working towards a common goal for the team and to give their all for him wherever he goes. I would love to be a fly on the wall at one of his prematch team-talks. Gordon Ramsey – I had an amazing meal in his restaurant a few years ago so obviously he would cook! I’m sure he would also have some great stories to tell from the Glasgow Rangers boot-room as he was an apprentice there before he became a chef. Renzo Piano (designed The Shard building in London) – slightly more cultured! The Shard is one of my favourite modern buildings in London. I’ve stayed in the hotel and seen the panoramic views across London from the top. I’m interested in buildings and architecture and it would be great to hear first-hand from the architect what his inspiration for the design was, as well as the challenges faced during construction.
Gas an overview Some of us in the industry will remember Town Gas which was manufactured and stored in those iconic gas holders. This was a very simple gas that was very easy to burn and, in many cases, a length of tube with some carefully sized holes was all that was needed. However, someone discovered ‘North Sea gas’ and our industry had to come to grips with the fact that this was the future, as it would make the UK a net exporter of gas, which ensured security of supply and was also a welcome boost for the economy. The problem was that the existing stock of gas fired appliances would not work on this new gas. Conversion of every appliance was required to ensure safety and acceptable performance. It should be remembered that in the 1960s, there were nowhere near the number of products using gas; however, it was still a mammoth task, executed with military precision. The process involved: surveying every property that had a gas connection; developing conversion kits; ordering and supplying kits; delivering them to the property. Then teams of engineers visited an area, turned off the Town Gas, carried out conversion of all the appliances, then purged the mains and re-commissioned every appliance. This process took a considerable amount of time, but was successful. Luckily, LPG specification did not change and therefore those properties off grid were not affected. The reason for the history lecture is to remind everyone, that to change the gas specification in the grid involves a large
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amount of time, effort and cost. So, with the Government having to reduce carbon emissions by 2050, there is a growing interest in ‘unconventional gases’ and this is where the problem lies. There are currently a number of suggestions as to gas specification and the way that these gases could be used. All of this is still speculation and nothing is finalised, however, with the targets for 2050, it is just a matter of time before we are going down the line of different gas specifications.
Ross Anderson
ICOM
Energy Association gas, whereas when the gas is being injected into the grid, the specification has to comply with the GS&MR. This involves a considerable plant to scrub components such as siloxanes out of the gas and in some cases propane is added before injection takes place.
The options The European Commission has mandated a new standard for natural gas EN16726 across Europe. The basis is that, by widening the specification of components and criteria, it will open up the European market to a wider range of gas specifications, which will give more open trading possibilities and allow gases from many different sources to be used in Europe. This is all well and good, but the UK has legislation under the Gas Supply and Management Regulations (GS&MR) that would possibly give yet another legal battle with Brussels. There has been a temporary respite with the removal of the Wobbe Index criteria, but the Commission is adamant that this will have to be addressed in the future. Then we can look at renewable sources. Biomethane is beginning to play its part with both independent point of use and injection into the national grid. The point of use option, where a digester is specifically supplying a gas fired appliance or process, can work with a local specification of the
Summary It is very early days for biomethane and other low carbon gases and it would be a travesty to ignore them especially as the gas networks are currently examining what role they could play. Further investigation is needed into the impact they may have on existing gas appliances, but as an industry we innovate daily, otherwise we would not survive, so this should not prove to be a barrier. The benefits low carbon gas could bring to the UK in helping tackle the energy trilemma are too important to be ignored.
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HWA NEWS
HWA News The fast paced heating and hot water industry requires the businesses that work within it to constantly re-evaluate. The rise of renewable energy products in recent years is a prime example of that. Their influence reaches far and wide, from how they interact with other heating and hot water products, to industry standards that help us ensure safety, efficiency, reliability and environmental care. Standards are part and parcel of modern-day living, installers and consumers expect the products we manufacture to meet the relevant standards, and they also expect the industry to provide installation and guidance standards.
Double celebration for HWA suitable partner cylinder for a heat pump based on more realistic data.
accredit themselves through unbiased third-party authority.
Whilst this does not yet constitute a UK or European standard, there is a precedent in the form of the HWA specification for thermal store cylinders that could allow the new standard to be referenced in future updates to building regulations. There is also a possibility that a future revision of EN12897 could allow for a separate annex for heat pump conditions.
Independent governance supports the Charter principle of being clear and honest; not only do members have to comply with the Charters’ standards, they also have to show an external accreditor how they do it.
Isaac Occhipinti, EUA, pictured with Geoff Egginton
Members of the Hot Water Association (HWA) recently identified the need for a new standard and method of testing for indirect cylinders designed for use with heat pumps, following a number of cases where cylinder sizing was not correctly calculated. There are existing standards for the testing of heat pump cylinders as part of a package with a heat pump sold by a single manufacturer. The reality of the UK industry, however, is that most heat pumps are not fitted with cylinders made by the same manufacturer. Installers generally select the cylinder of their choice; however, previously there was no suitable method of testing for standalone cylinders. The nearest standard was EN12897 for indirect cylinders designed for connection to boilers.
In detail Heat pump cylinders must have larger coils than boiler cylinders due to the lower primary temperatures produced by heat pumps. When a heat pump cylinder is tested according to EN12897 on a primary flow of 80°C, a coil rating of up to 30kW can be achieved, however, when the same cylinder is tested at heat pump temperatures, this rating can drop to between 12 and 15kW. The situation of a 12kW heat pump being connected to a cylinder with an official coil rating of up to 30kW was very confusing for the specifier and installer, and this was the primary driver behind the development of the HWA standard. HWA members believe that a creation of a test procedure that closely resembles the actual primary temperatures and flow rates found with heat pumps 8 will enable installers to select a
Geoff Egginton, Director, Advance Appliances, HWA Charter member said;
“The power of the third-party accredited quality mark is significant. Seals of approval are developing their own brand reputations, the Kitemark logo for instance, has made it into the Top 500 Business Superbrands list for the third year running. HWA Charter members are proud of their brand and what it stands for; our aim is to get every business involved in the manufacturing and supply chain of domestic hot water products, to become Charter members.”
Installer engagement HWA Charter celebrates its 1st birthday Recognising that today businesses need to go beyond what is ‘expected’; members of HWA developed an additional standards framework, The HWA Charter, which was launched in October 2014. The HWA Charter offers consumers quality assurance, product satisfaction and confidence in the manufacturer that they will deliver a service beyond just supplying the product. The HWA Charter Code of Practice requires that all members adhere to the following: • To supply fit for purpose products clearly and honestly described • To supply products that meet or exceed appropriate standards and building and water regulations • To provide pre- and post-sales technical support • To provide clear and concise warranty details to customers.
Independently audited Charter members are independently audited before the status of Charter member is awarded. Many can face rejection – unless they
The HWA study launched earlier this year; Investigation of Energy Savings from Replacement of Hot Water Cylinders, is progressing and members are confident that the subsequent report will trigger a change within the industry. The study will compare the effectiveness of insulation between a brand new cylinder and a cylinder in service. The service life may vary from 1 to 25 years. It will also investigate the effect of service life on a heat exchanger within hot water cylinders. This will primarily focus on coiled tube heat exchangers for indirect hot water cylinders. A secondary focus will be placed on the performance of immersion heaters within direct cylinders. By leading on a study of this nature, we hope to demonstrate how much money and energy can be saved from replacing an old hot water cylinder. Too much focus has been on replacing older inefficient boilers, and due to the lack of data, old hot water cylinders have been allowed to stay in people’s homes. HWA predicts that the study will demonstrate how much could be saved by buying and installing a modern insulated hot water cylinder. We will use the findings to encourage Government to include hot water storage in energy efficiency schemes. Incentive schemes should be encouraging cylinder replacement, and this report will add the data to support this.
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John Colling, Chair, MARC The installation of measures to help households cut their energy use has ‘crashed’ by 60 per cent in the last year, from 1.65 million to 661,000 (Energy Bill Revolution campaign). The English Housing Survey recently reported that only 10 per cent of homes had a SAP rating of 70 or more – which is equivalent to a Band C – and around 25 per cent of homes, have a rating equivalent to Bands E–G. Not exactly the outcome we expected from ‘the greenest Government ever’. So what does the Manufacturers’ Association of Radiators and Convectors (MARC) propose we do to bring UK housing stock up to scratch in the eyes of SAP?
Build more new homes but build them with the future in mind MARC would like to see home building at around 200,000 new homes a year. However, we
MARC NEWS MARC would like all private landlords to be required to ensure their homes reach a band D by 2018. This should include a new heating system and new radiators. This will help to reduce carbon emissions, ensure tenants have lower bills, and as a result reduce fuel poverty.
Communicate the benefits of renewable heating systems
MARC News
Converting to a renewable heating system could save homeowners up to 45 per cent on their bill, a study has claimed. The report, by Innasol, said the average UK household now spent a ‘staggering’ £816 on their annual heating bill, and that heating constituted about 78 per cent of UK consumers' energy consumption. The key point of difference between alternative heat source choices and traditional gas boilers is that the system temperature is often set at much lower temperatures. This can have significant impact on the suitability and performance of a heating system if the right supporting products are not used.
thermostatic valves; providing efficiency, comfort and versatility. Development also denotes that radiators no longer need to take up large areas of wall space; however, size is a factor when considering low temperature systems. Radiators for low temperature systems are physically and technically the same as traditional panel radiators, but, the same size of radiator will not produce the same heat output with a low temperature system as it will with a high temperature system. To achieve this you will generally need to fit radiators that have larger surface areas.
Yes we need more homes, but we need the right homes recognise that this may be difficult to begin with. So we would like to see building levels rapidly reach 150,000 and for the new Government to publish a comprehensive plan on how they could reach even higher numbers. This plan should be done in conjunction with industry, including the heating industry. With the low level of home building over the past 7 years, we are in desperate need to build more homes, both for the economy and energy efficiency. However, the recent announcement to scrap the zero carbon homes target signifies the Government’s intention to boost housebuilding, regardless of the cost.
Bring rental properties up to scratch Social housing providers have the best SAP rated homes of all tenure types, largely due to the decent homes programme. Unfortunately, private landlords are under no pressure to do the same. In 2015 the current Government passed legislation forcing landlords to improve their homes to a band E by 2018. However, the loop holes in that legislation will probably mean no landlord will actually be forced to improve the energy efficiency of the homes they own.
Radiators and renewable systems Historically there has been a misconception that radiators are less energy efficient than some other heat emitters when used with low water temperature systems. In fact modern high performance steel panel radiators work well with low water temperatures, making them an ideal choice for eco-conscious developers and homeowners. This has been driven by the introduction of modern insulation materials and standards, bringing significant reduction in heat losses and therefore it may no longer be necessary to heat water to 80°C in order to achieve a room temperature of 20°C. A property with a high efficiency heat source, panel radiators and water at 40–50°C uses less energy and will quickly achieve a room temperature of 20°C. Modern panel radiators need only small volumes of warm water to operate efficiently and so work well with all heat sources. They start performing as soon as the water in the system, and therefore the panel, becomes warmer than the surrounding space. Innovation in panel radiators means modern units use less steel, have lower water content, utilise convector fins and incorporate individual
Innovative developments in radiator design pack more surface area in a smaller wall space than ever before.
Take action against fuel poverty On the subject of fuel poverty, the current Government made the right noises by putting out legislation to ask for a reduction, however, it contained no actual measures or deliverables. The next Government need to put their money where their mouth is, to help reduce the bills of those who find themselves in fuel poverty; ensuring that their heating system, including radiators, is efficient and fit for purpose. The proposals by the National Institute for Health and Care Excellence (NICE) to allow doctors to refer those in fuel poverty to schemes which would enable them to have new heating systems installed were interesting. MARC would like to see a scheme of this kind explored properly. The message from MARC is simple; energy efficiency requires an inclusive approach. We need more homes, and they need to be built with the future in mind. Existing homes, be they rented or owned must be retrofitted to ensure they are energy efficient, and we mustn’t forget our duty to communicate the benefits of alternative heating systems, and also do more to tackle fuel poverty.
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PRESIDENT’S COLUMN
PRESIDENT’S COLUMN
Phase Change Materials: meeting our energy storage needs
Ian Hughes, EUA President
Can you recall a conversation about energy that didn’t include a discussion about carbon emissions? Not likely. As consumers we know we need to use less energy and reduce our carbon emissions and as an industry we know we need to help consumers to achieve this. So when a new product or technology comes along that can do just this it would be churlish and poor business to ignore them. Phase Change Materials (PCMs) are one of these ‘new’ technologies perfectly placed to aid energy storage.
heat storage option because they offer high-density energy storage and store heat within a narrow temperature range. Developments in heat storage have not occurred for a very long time, and PCMs present themselves as a low cost, sustainable material that can be used for our storage needs, but how can they be used in the home? Well, PCMs can improve the thermal performance of residential hot water tanks and can shift peak power demand. The improvement in thermal energy storage is proportional to the amount of PCMs used in the hot water tank.
As PCMs solidify,
PCM in solid state
Increase in temperature
These substances heat energy is released absorb and release thermal energy during the process of melting and freezing, much like a handwarmer. At certain temperatures, PCMs will change from one state to another, Photomicrograph of PCM capsules usually a solid to a liquid, and when PCMs melt like Decrease in this they absorb a large temperature amount of heat from the environment, and will hold on to that heat until it is needed again. When they freeze, PCMs PCM in liquid state release energy in the form of latent heat. PCMs are a particularly attractive
Highlighting the need for hot water tanks in the home was the recent #ShowUsYourTank campaign by the Hot Water Association (HWA), with £200 worth of Lakeland vouchers up for grabs. We had some fantastic images submitted showing the varied and wonderful uses for an airing cupboard. See the winning tank in the next issue.
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Here at Kingspan we are of course interested in the use of PCMs in hot water tanks. Any technology that will improve the efficiency and offer an improved product to our customers simply cannot be ignored. Watch this space for news from our research teams as it happens.
Having studied Mechanical Engineering at Cardiff University, Ian As PCMs melt, worked his way up to the heat energy position of Head of Product is absorbed Management at Kingspan Environmental, responsible for the development of new hot water storage products within the group’s companies. Ian is currently Chair of EUA’s Hot Water Association.
#ShowUsYourTank www.facebook.com/showusyourtank
Not only are hot water tanks fantastically useful for busy households, they are the perfect companion for renewable energy sources, which are often weather dependent (e.g. solar thermal). A hot water tank can heat the water when the renewable source is generating energy, store it, and allow it to be available as and when it is needed. If we improve the heat storage ability of our hot water tanks then who knows how much we could save on our energy bills and we can feel proud that we are contributing to a low carbon future. In addition, solar thermal and photovoltaic thermal systems can use PCMs to store excess thermal energy generated in the summer so that it can be used during the winter.
AUTUMN 2015
Treating new and existing systems:
FEATURE: FERNOX restricted access around the boiler. It is recommended for homeowners to specify a filter that utilises hydrocyclonic and magnetic action, to effectively remove and contain all system contaminant types. If installers want to further increase the effectiveness of filtration, they might also
in the fastest time. The cleaning process can be maximised by combining powerflushing with an effective cleaner. Dosing the system with a BuildCert and ESTR approved inhibitor shortly after the system has been powerflushed is crucial in helping to prevent against future corrosion and limescale deposition, as just a 1mm layer of limescale built-up on the heat exchanger can reduce energy efficiency by 7.5 per cent according to HHIC.
the differences
The domestic heating industry is no stranger to changes in building regulations and having constantly to refocus on how to maximise energy efficiency. For homeowners though it can often be difficult to keep on top of the options available when it comes to taking care of their central heating systems. Here, Francine Wickham, Global Marketing Director at Fernox explains how to lower environmental impact and reduce energy bills by utilising the latest chemical water treatments and filter technology.
New central heating systems In order to comply with Part L of the Building Regulations and the Domestic Heating Guide, for a system to be precommissioned it must be chemically cleaned, flushed and dosed with an inhibitor. As the system is new, installers will often perform a manual or powerflush using a tried and tested cleaner and inhibitor combination of chemical water treatments. This method can help homeowners maximise the energy efficiency of the system. It is also considered best practice by many boiler manufacturers to have a filter fitted onto the central heating circuit to help maintain the efficiency and reliability of the boiler and system. Filtration devices are now designed in a variety of sizes and can fit onto horizontal or vertical pipework to accommodate areas with
choose an inhibitor that has been specifically designed to work alongside a system filter. This will also help to maintain system efficiency for longer and extend the lifecycle of system components by preventing corrosion and scale build-up from taking place.
Existing central heating systems When water comes into contact with the metal that comprises central heating systems and is left untreated, the outcome is inevitable: corrosion will eventually occur, leading to a build-up of scale and sludge. This in turn has a detrimental effect on the system’s ability to heat rooms – increasing the energy consumption of the boiler as it is forced to work harder to reach the desired temperature. Additionally, without effectively removing debris and other system contaminants, there is also a high chance of internal damage to the system, which can lead to every homeowner’s worst nightmare – an unexpected breakdown. For heavily sludged systems, powerflushing is still widely accepted as the best practice approach by leading chemical water treatment manufacturers and Gas Safe Registered engineers. This is because powerflushing will forcibly remove the majority of sludge and debris
If homeowners ask installers to perform a powerflush and utilise a cleaner and inhibitor combination they can be sure the efficiency of their system will be restored and optimised. Additionally, for a thorough and complete approach to long-term boiler protection, a filtration device should also be installed.
Francine Wickham Global Marketing Director, Fernox
However, if a central heating system has been correctly pre-commissioned in the past – but perhaps not topped up with an inhibitor sufficiently – then there is the option of relying on a chemical water treatment that is designed to be used alongside an inline system filter. The installed filtration device will collect and contain the debris detected and loosened by the chemical water treatment, ensuring contaminants do not damage the heat exchanger or boiler. This method will treat and help safeguard a system and improve efficiency. Leading manufacturers continuously search for new ways to develop products and solutions for specifiers and installers that can help them achieve the best possible results, whilst simultaneously lowering energy usage and time spent on-site. It is crucial to remember the important role that chemical water treatment and filter technology play in keeping central heating systems clean and efficient, and the best practice principles for either precommissioning a new system or tackling an existing system that has become contaminated.
For more information visit www.fernox.com
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SOCIAL MEDIA
One out of every seven people on the planet used the social network, Facebook on Monday 24th August. Were you one of them?
Connect
On 21st April and 18th June, Digital Marketing Consultant Andrew Lloyd Gordon delivered two successful seminars on social media marketing for EUA members. Here we look at the three top tips to using social media and a guide to the main platforms.
What is social media marketing? Social media marketing is the process of gaining website traffic through social media sites and usually centres on creating content that attracts attention and encourages readers to share it across their social networks.
AUTUMN 2015 fewer) including videos, images and links to web pages. Engaging content that is stimulating a two-way conversation or gets people to share your posts is key on this platform. People will use Twitter to talk publicly about your company, so show gratitude and share positive feedback so that others see you’re great at what you do. Turn any negative feedback into a positive by dealing with comments in a professional, courteous and diplomatic manner. Ever wondered what these hashtags are for? It’s basically a sorting tool; so if your tweet is all about the Gas Awards you might want to include #GasAwards, which then turns into a hyperlink people can click on. If they do they will find ALL tweets that include #GasAwards. People can also search directly for #GasAwards in the search box.
FEATURE: SOCIAL MEDIA the world to interact with you. Many companies, Government agencies, celebrities, fashion brands and charities are already using it… So watch this space!
Flickr, Pinterest and Instagram There are a number of platforms available, such as Flickr and Pinterest, which appeal to different people for different reasons. Instagram has the greatest potential for businesses as it is the most interactive and allows the use of hashtags, which enables you to target your audience more easily. It has also added the option to advertise recently.
Now you know the basics why not give it a try?
Social Media 101 by Andrew Lloyd Gordon Why is it important?
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Because it allows conversations to occur between people instantaneously. Meaning that your business can interact with your existing and potential customers, enabling you to build your brand and your reputation. It allows you to hear what people say about you and enables you to respond.
Three top tips for using social media:
Get Social
1. Be honest and authentic – people will know if you aren’t telling the truth! 2. Listen first, speak second. 3. Be compelling, useful, relevant and engaging.
Popular social media tools and platforms Facebook The world’s largest social network with more than 1.32 billion monthly active users (as of June 2014). Facebook is typically a ‘business to consumer (B2C)’ platform as people interact with pages via their personal profile. It’s a great platform to share images, videos, run competitions and carry out research. Essentially, the aim is for people to share your company’s updates as this will raise awareness of your brand beyond your typical audience.
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A social micro-blogging site where people post short messages (140 characters or
So if you want your tweets to be seen, make good use of hashtags. Make sure you always research a hashtag first though, only use ones that are relatively popular and don’t overdo it because #TooManyHashtagsAreReallyAnnoying. So, why not check out #GasAwards to see how they work?
#energyhour Why not practice your new social media skills by getting involved in #energyhour? Every Wednesday 12–1 EUA hosts a discussion on issues important to our industry. Recent topics covered include shale gas, hot water tanks and biofuel; we even had an ‘open mic’, opening the floor to discussion on the topics that matter the most to our members. To get involved go to @energyutilities and follow the conversation at #energyhour
LinkedIn This is very much a business platform and whilst it is often seen as no more than a ‘digital CV’, this platform has great potential for businesses through its company and group pages. Join a group and join the debate on subjects of interest to your target audience. Be seen to be a thought-leader and raise brand awareness. The three principles still apply though so don’t use it for a sales pitch.
YouTube, Vimeo and Periscope With over 4 billion videos watched on YouTube every day, this is a well-known platform for video content and many companies have used its potential to post product reviews and ‘how-to’ guides. It is owned by Google so YouTube videos are more likely to appear in search results. Vimeo is a chargeable platform with no adverts, which is great if you are directing people to your video via a direct link. Periscope is a relatively new platform owned by Twitter. It is a live-streaming video app that allows people from all over
Meet Anne Holland, EUA’s Brand & Digital Marketing Manager Anne is an experienced Marketing Manager with over 10 years’ experience. She looks after EUA’s branding and digital presence which includes various websites and social media accounts on Twitter, Facebook and LinkedIn. OUTPUT caught up with Anne to talk a bit more about the social media side of her role. Whilst we have a presence on Facebook and LinkedIn, Twitter really is our main platform. The press team generates
Meet Andrew Lloyd Gordon Digital Marketing Speaker, Trainer & Consultant Andrew started his digital marketing career by helping to develop and launch jobs.ac.uk. Whilst working at the University of Warwick, he eventually became MD of jobs.ac.uk and helped expand its presence across Higher Education (HE). Andrew is a qualified marketer and trainer with over 18 years’ experience in digital marketing/consulting. He is a member of CIM's Professional Advisory Board and has recently joined Google's 'We Are Squared' programme as a trainer: www.wearesquared.com/digitalmarketing-course Andrew trains with Econsultancy.com, Emarketeers, CIM and the IDM. In addition to his consultancy work, Andrew has spoken at several business schools across the UK on topics such as: • The future of digital marketing • Branding yourself online • How to use the web to build your career • Why we buy – the psychology of sales and marketing • Modern marketing analytics and insights Andrew has trained just about every type of organisation and has ready-to-go material in areas such as SEO, PPC, social media, email marketing and website analytics and conversion rate optimisation. Although he trains regularly, the majority of Andrew’s time is spent with clients – helping transform them into digital organisations. Tel: 07702 327508 Email: andrew@andrewlloydgordon.co.uk andrewlloydgordon.co.uk/services/training/ www.linkedin.com/in/andrewlloydgordon twitter.com/AndyLloydGordon press releases on a daily basis so I tweet them as they come in. In addition to that, I monitor each division’s members on Twitter using a tool called Tweetdeck. This enables me to see what is currently of interest to our members and to interact with them by replying, sharing or favouriting their tweets. In addition to that, I also monitor press accounts on Twitter, get involved in industry campaigns such as #GasSafetyWeek2015 or #HVNAwards, regularly tweet about our upcoming events and key messages important to our members. The part I enjoy most about my job is the interactive nature of social media; it’s a great way of getting to know our members.
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S P E C I A L F E AT U R E : S E C U R I T Y O F S U P P LY Recently I listened to Amber Rudd, the newly appointed Secretary of State for Energy and Climate Change, re-state the case for shale gas and making promises to fast-track the hydraulic fracturing planning process. This announcement followed Lancashire Council’s rejection of two planning applications from shale gas developer Cuadrilla, which in turn prompted the company to launch an appeal against the decision. The Energy and Climate Change Secretary said that she intended to write to planning authorities to make clear that there is a 'national need' for shale gas exploration, pointing out that "there is an urgent need to explore and develop our shale gas and oil resources in order to unlock their potential for secure energy supplies, economic growth and lower carbon emissions".
Roddy Monroe, Chair of the Gas Storage Operators Group
plans etc’ now springs to mind; we have already witnessed the failure of the very first milestone – the successful Cuadrilla planning approval in 2015! Given these unknowns, I believe that it would not be wise to overly rely on shale production to meet the Government’s objectives for secure energy supplies. If shale delivers then it will undoubtedly have a positive impact on the UK’s security of supply; but what if it doesn’t?
Worryingly, as Chair of the Gas Storage Operators Group, which represents almost all the active participants in the GB gas storage market, I have seen a significant deterioration in the profitability of storage facilities; this deterioration has been caused primarily by a decline in short term volatility and seasonal spreads since their highs in 2007. I do not see this situation improving, certainly not in the short term and I believe that there is a real risk that soon we will see storage operators exiting the market. This sorry state
Events, dear boy, events
However, I am not so sure about the extent to which we should rely on shale production to provide the UK’s secure energy supplies. My concern is that there are significant unknowns surrounding shale production, not least the length of time it will take to get the industry up and running, how much gas will be recoverable and how long will it last. National Grid, in its 2015 Future Energy Scenarios recognised this uncertainty and included a wide spread for possible production; from zero to a very impressive 32bcm by 2030. Helpfully, National Grid set out the key milestones which, if successfully achieved, would deliver this 32bcm together with the 100 operational sites that this would require. Unfortunately, the Robert Burns proverb ‘Best laid 14
Those who take an interest in energy markets will know only too well that the UK gas market is all too susceptible to shocks, which are mostly unforeseeable and frequently happen during the winter when firm demand is the highest. Recent history provides many examples of the struggles that the UK gas market has had in managing supply shocks. The UK has been threatened with supply risks from the East; in 2009, Russia’s dispute with Ukraine led to very strong UK exports, something that resonates with the current winter, and again in 2012 a cold Russian winter resulted in Gazprom not meeting European nominations. More recently, the UK has suffered from technical supply problems stemming from an unplanned interconnector outage, which caused prices to spike to 150p/th. This winter, the reduction of storage capacity at Rough and production constrains from the continent, particularly Groningen, means that the UK’s ability to withstand supply shocks or short term spikes in demand will be much more constrained than it has been historically. In addition, as the Ukraine is likely to be drawing on NW European supplies this winter; we face the very stark reality that the UK could have to be a net exporter to the Continent this winter. Looking beyond this winter, the situation from both Ukraine and Groningen is set to worsen. The cap on Groningen’s production will only head south, whilst Ukraine is already following up on plans to increase import capacity from Europe as Ukraine–Russia relations show no sign of improving. This threat will be far more severe beyond 2016 when the investment slump in the North Sea from low oil prices starts to impact UKCS production rates.
I tend to agree with Ms Rudd that the potential economic benefits at stake are too great to be ignored; urgent action is indeed warranted to remove unnecessary barriers that impede the exploration of these reserves. Shale production has unquestionably been a game changer in the USA and, if some of the estimates of recoverable gas prove correct, it will be a game changer here in the UK too. When compared to coal, gas is undoubtedly a relatively clean source of energy and so it is difficult to argue against its role in lowering carbon emissions.
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By Roddy Monroe, Chair of the Gas Storage Operators Group Historically, the UK has depended upon a number of sources of flexible gas supplies to provide its energy security. These include indigenous UK Continental Shelf (UKCS) supplies, gas imports from pipelines and more recently LNG and gas storage; each of which carry different risks. As we know, the UKCS is in steep decline and the ability to respond to sudden shocks has been significantly reduced, pipeline and LNG imports are now essential components to supply security but their reliability is subject to global events and transportation risk. Gas storage is not exposed to these risks to the same extent and therefore, I believe, is the cornerstone in providing secure energy supplies.
of affairs is not unique to GB; we have seen a number of mainland European storage facilities close over the past couple of years and a number of storage operators making significant write-downs. I believe that the UK needs, and will continue to need, a sufficient level of gas storage to provide a secure buffer against supply shocks; both short term shocks and longer duration events. Whilst demand for gas has dropped off some 20 per cent from its peak, the UK is still heavily reliant on gas in the domestic, power and industrial sectors; this reliance is not forecast to decline in the near future.
Facing the reality of low domestic production and lack of support from the continent, the UK will find itself competing with the continent for supply from Norway and having an increased dependence on the very intermittent LNG supply, which faces competition from the other 28 LNG importing countries around the world. So, with this worrying outlook for the UK’s established sources of supply security and the uncertainty surrounding shale, where should the Energy Minister look for secure energy supplies? I believe that the answer has to be gas storage. Later on this year, the Gas Storage Operators Group intends to publish a document on gas storage that will highlight the many benefits it brings to the UK. I hope this will come to the attention of policymakers and they will recognise the vital role gas storage plays in meeting the Government’s objectives for secure energy supplies and, perhaps more importantly, the need to ensure that we do not see any of our existing storage facilities closing. Given the economic outlook, I believe that this will require policymakers to act, and to act fast.
Gas storage could be our insurance policy, so why don’t we store more of it? By Mike Foster, EUA Chief Executive Since North Sea oil and gas came on stream the UK has benefitted from secure supplies of energy. Indeed, in simplistic terms policymakers referred to the UKCS as one huge gas storage facility. That is no longer the case. Now the picture is very different. The UK’s dependence on imported gas is over 50 per cent; UK demand is one of the highest in Europe and yet the level of storage is one of the lowest. Relative to total UK demand, the level of storage capacity is around 6 per cent, compared to 28 per cent in France; 27 per cent in Germany and 35 per cent in the Netherlands. This level of storage represents less than 20 days of average UK winter demand. So why does it matter, and what are the options? Security of supply matters, it is not just about having gas available, but insecurity breeds price volatility. In the winter of 2012/13, for a variety of reasons gas supplies were down to just a few hours, resulting in huge spikes for consumers, in particular energy intensive industries. Because it affects future business investment and future jobs in the UK, security of supply matters. Following the decline in North Sea gas reserves, the UK has made inroads into making our gas supply more diverse, and that is a good thing. The UKCS, pipelines from Norway, LNG imports and potentially shale too. But the UK is growing ever more reliant upon gas, as a back up to the increasing amounts of renewable (and intermittent) power generation and for the 85 per cent of homes that rely on gas heating. So the question is, are we confident that market forces alone will safeguard affordable supplies of gas or do we need some form of safeguard? Now whilst I am a supporter of the need to explore the potential that UK shale gas offers, the reality is that if shale gas is going to
become a reality, it’s not going to be anytime soon. In the meantime the UK will continue to become more and more reliant upon imported gas in an increasingly insecure world. So how do we then insure against external shocks? As Roddy Monroe says in his article opposite, it is “events, dear boy, events”. I know there are some that argue the free market economics line – the market will solve the problem and Government intervention merely risks unintended consequences that are greater than the benefits. Indeed, this was the argument advocated by the previous Energy Minister when he examined the case for additional gas storage. Governments and regulators have been in the habit of ‘leaving it to the market’ when difficult decisions have to be made, to then only react when things go wrong. For instance; leaving energy pricing to the market, but then insisting only a limited number of tariffs are available. Sometimes strategic decisions need to be made. Gas storage, I would argue, is one such example. The market has not been able to deliver significant additional gas storage, despite planning permissions existing. This should send a signal that Government need to reconsider its policy. DECC commissioned research from 2013 which concluded that under three out of the four scenarios envisaged, net consumer welfare benefitted from additional gas storage provision. Adding probability factors to the scenarios merely strengthened the case for intervention. But the Minister, somewhat disingenuously, only quoted the one scenario that fitted his argument. Policymaking should be around fitting arguments to the evidence, not sifting for evidence to fit an argument! For consumers, domestic, industrial or generators, then the strategic case to reexamine policy is there. Consumers rely on affordable energy and business relies on the flexibility gas offers them. When the ‘lights go out’, or demand-side reduction closes down a production line or the viability of an industrial process with expensive or intermittent gas supply comes into question, I don’t want to be saying “I told you so” – much better to intervene now and insure against 15 an uncertain future.
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answers
As the shale gas industry continues to progress in the USA, what does the future hold for the industry on this side of the Atlantic? OUTPUT magazine hears from Francis Egan, CEO, Cuadrilla Resources, about what shale gas could mean for the UK and how it could contribute to security of supply.
Francis has over 30 years of diverse international experience working in engineering and management roles in the upstream oil and gas industry. Prior to joining Cuadrilla, Francis worked in Houston, Texas as President of Production for BHP Billiton Petroleum. He also held management roles for BHP in Algeria, Pakistan, UK and Australia. Prior to joining BHP Billiton, Francis spent 8 years with Marathon Oil in a variety of engineering and commercial roles. Francis was educated in Ireland obtaining a BE Civil Degree with First Class Honours and a Master of Engineering Science Degree. He spent time as a PhD Student and research assistant at the California Institute of Technology (Caltech) in Los Angeles and also holds a MBA from the University of Warwick.
About Cuadrilla Formed in 2007, the company is a privately owned British exploration and production company focussed on recovering natural resources.
Tell us a little about what exploration could mean for the UK and how it may differ from the USA? There is nothing new about producing hydrocarbons from the UK’s extensive shale deposits, as the history of the 19th century Scottish shale oil 16 industry shows. It petered out in the
1950s because it could no longer compete in the market. There was no commercial interest in shale gas or oil because there was no technology to exploit it effectively. The picture was transformed by the shale gas revolution in the USA and its spectacular success in producing abundant, cheap shale gas and oil by horizontal drilling and hydraulic fracturing. Shale gas development in the UK is likely in some ways to be similar to the US experience; however, there are also many differences in geography, experience, supply chain and regulation. Our approach for the two proposed exploration sites in the north of England has been to complete the most comprehensive Environmental Impact Assessments ever carried out for operations of this kind. These assessments are the product of thousands of hours of work from independent expert environmental scientists and other engineering specialists and they demonstrate beyond question that the operations can and will be conducted safely and without damage to people’s health or their environment. We continue to communicate the results of those assessments at a local and a national level. The UK and the EU has a strict regulatory framework for governing oil and gas exploration and production and we require many permissions and permits before any work can start. Finally, all relevant environmental parameters (noise, groundwater quality, air quality, seismicity, etc.) are being independently measured and publically reported on before, during and after operations.
Whilst we still need to understand the commercial viability of shale gas in the UK, simple supply and demand economics dictates that should full scale production commence, a greater locally sourced supply will reduce the need for expensive gas imports so the price of gas to consumers in the UK should decrease.
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S P E C I A L F E AT U R E : S E C U R I T Y O F S U P P LY
What are the biggest challenges facing the shale industry now and going forward? The UK is now, I believe, best placed to lead Europe in terms of development of a shale gas industry from geological, infrastructure, regulatory and political standpoints. While the process for the exploration stage is taking a good deal longer than we would like, we expect the pace to quicken as the industry develops. The main challenges now faced are: (1) moving from talking to action, by which I mean drilling and testing a relatively small number of horizontal shale gas wells and verifying the flow rates that we expect to see; (2) assuming success in the first challenge, moving at pace from exploration to production to help the UK onshore gas industry fill at least some of the deepening indigenous gas supply gap generated by the decline in North Sea production; and (3) ensuring (1) and (2) are carried out safely and in an environmentally responsible manner.
In your view, how can shale gas extraction play a credible role in the UK's low carbon economy? For example, do we need to develop a successful carbon capture and storage (CCS) programme in tandem? From the evidence it is apparent that renewables cannot meet the UK’s short term energy needs. Gas must play a role over the medium term. The relative climate impact of shale gas is similar to that of conventional gas and less than that of LNG. It is also much better than coal. Gas will be needed for several decades to come. The Task Force on Shale Gas has concluded there must be immediate progress in developing CCS for
gas-fired power stations and industrial plants. It has also recommended that the Government should deploy revenue derived from a developed shale gas industry to investment in R&D and innovation in CCS and low carbon energy generation, storage and distribution.
What is your view on the mixed and varied energy landscape of the future? What future challenges are highest on the agenda? At present in the UK we import approximately half of our gas needs from overseas and by 2030 this is forecast to increase to some 80 per cent. The annual cost of imports stands at about £8 billion at present. We also import significant quantities of coal from Russia and elsewhere to generate electricity. In the EU the situation is even more concerning with some 80 per cent of gas being imported, largely by pipeline from Russia. The fact that this coal is now finding a home in Europe (particularly in the UK) is, we believe, evidence of how much we need to develop our indigenous shale gas. If European countries with shale gas reserves can successfully extract gas on a commercial basis in a safe and environmentally responsible way, then we will have less need to use coal to generate electricity and import less gas from overseas. In the UK, two-thirds of the gas we use is for heating, cooking and fuelling UK industry, therefore, irrespective of how we generate electricity, we will be heavily reliant on gas for decades to come. The question is, do we import more and more gas from foreign countries, or do we look closer to home? For instance, it’s estimated that 1,300 trillion cubic feet of gas is contained within shale rock formations in northern England. If we can extract just 10 per cent of this gas, we would meet the UK’s current gas demand for more than 40 years.
Are you confident of Cuadrilla’s continued success in the future? I look ahead to next year optimistically, particularly with regards to our exploration potential in the UK. It has been a longer journey than we had envisaged; however, the need for the UK to explore its own onshore natural gas resources grows by the day. Natural gas supplies from the North Sea continue to rapidly decline and as a country we are becoming ever more reliant on overseas gas to heat our homes and offices, cook our food and power our electricity generators. I believe that as we continue to work constructively with local communities and other stakeholders, there is an ever growing understanding that shale gas exploration can and will be carried out safely, securely and in an environmentally responsible way, and we will do that. Assessing the commercial viability of shale gas production in the UK is a national imperative and at Cuadrilla we are proud to be at the forefront of that effort.
Please tell our readers about any upcoming projects for Cuadrilla. We submitted in May and June of 2014 planning applications to Lancashire County Council for the two proposed sites for shale gas exploration. Each planning application was accompanied by a detailed Environmental Impact Assessment. After several extensions to its original 16 week timetable, Lancashire County Council finally determined our planning applications in June of this year. Although three of the four applications had been recommended for approval by County Council Planning Officers, the County’s Development Control Committee decided to reject all bar one of the applications on grounds of noise, traffic and visual impact on the landscape. We remain committed and confident about our shale gas exploration prospects in the North West and have lodged appeals against these planning decisions which will result in a public inquiry likely to take place in the first 17 quarter of next year.
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FEATURE: GEMSERV
Device assurance in a smarter world By Matt Knight, Senior Business Development Manager – Smart, Gemserv The connected home is changing how householders interact with technology. According to the research company, Gartner, consumer applications are driving the number of connected devices, with 2.9 billion in use this year, forecast to grow to 13 billion by 2020. The increasing complexity and diversity of connected home devices creates significant interoperability and interconnectivity challenges for both vendors and consumers, which itself has not been helped by closed, unilateral solutions offered by early market entrants. The good news is that most vendors are fully aware of this problem and see the value of open systems that enable devices to interoperate; maximising accessibility and compatibility for consumers. From a GB energy perspective, the roll-out of smart meters (SM) will offer consumers a significant improvement in control over their energy use and a glimpse at the benefits of connected devices. The in-home display (IHD) will offer near real-time information on consumption and price, providing tailored insights on energy use within the home. Insights that are specific to a customer and their home have been found to drive consumer behaviour change, delivering increased energy efficiency and reduced bills. This in itself is a key tenet of DECC’s Smart Meter Implementation Programme (SMIP) impact assessment of domestic energy saving (£4.3 billion attributed to reduced consumption) and as a result, the IHD remains a mandated requirement of SMIP. Under the auspices of the Smart Energy Code (SEC) and Smart Meter Device Assurance (SMDA) scheme, considerable time and effort has been spent creating methodologies and standards that will mitigate the risk of stranded assets. SMDA was established as a collaboration between EUA, Energy UK, BEAMA and the Community of Meter Asset Providers to deliver a central assurance regime for smart meter equipment. Together, both ensure that smart metering equipment is interoperable and interchangeable. DECC announced in August, a consultation on amending smart meter IHD licence conditions to enable suppliers to test alternative IHD engagement tools as part of the smart meter 18
installation. The aim of the trial will be to gather evidence of savings generated from alternative IHDs; although it’s worth noting that DECC are clear that at present, the promotion of alternative engagement tools will be in addition to, not instead of, the existing IHD offer. The trial will also offer manufacturers and vendors the opportunity to work directly with suppliers and test their products in the field; gathering critical evidence on performance and savings. DECC’s trial is therefore timely, as there is evidence that consumers want firstly, the ability to access energy information online and secondly, to use innovative online services; both of which point to an increasing use of consumer access devices (CADs) within the SMIP. The role of CADs in the SMIP is to bridge the gap between the smart meter (SM HAN) and consumer (C HAN) home area networks, enabling online access and processing of near real-time energy data. CAD technology neatly separates out supplier and consumer responsibilities; driving innovation in energy services offerings and connected devices, which help support a vibrant and open energy market. As smart meters are installed and the energy market differentiates, the advent of half-hourly settlement and time of use tariffs will enable demand side response; which itself is a market driver for the development of connected home energy applications. CAD data bridging between the SM HAN and C HAN via the CAD will support the automated control of appliances, heating, cooling, lighting, microgeneration and EV charging. In essence, the CAD becomes a key enabler for the connected home.
AUTUMN 2015
NEW MEMBERS
Need a Room? Camden House Meeting Rooms – Kenilworth, Warwickshire EUA HQ in Kenilworth (Warwickshire) has some excellent meeting room facilities with capacities ranging from our smallest room for 1 – 8 people to our largest room which can hold up to 60 people theatre style. EUA members receive a 25% discount on our standard rates. This includes Fairtrade tea, coffee and biscuits as well as use of our A/V equipment.
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Tudor Room
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Capacity for 20 people; Minimum charge: 10 people
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Simple in theory, however there is one significant challenge that has to be overcome before CADs deliver the breadth of benefits previously mentioned – and that is interoperability. It is essential that CADs deployed during and after the SMIP are interoperable and interchangeable, in order to deal with device and supplier churn alongside potential system changes. If a consumer purchases a CAD which cannot pair with the SM HAN, then confidence in the wider system is questioned and consumer engagement potentially lost. As the market develops, vendors may need to decide whether there is a need for a CAD assurance framework which could deliver riskbased testing and product certification. Such a solution would enable CAD performance to be assured to agreed standards; driving confidence for both consumers and vendors wishing to access both the functional and commercial benefits of the connected home.
About Gemserv Gemserv makes markets work effectively, securely and with integrity. We work collaboratively with Government departments, regulators and industry, applying our deep knowledge of the utility, environmental and information security sectors to help design, implement, operate and evolve national transformational schemes. We transform policy into practice so complex markets work for everyone’s benefit.
To find out more about us or any of the issues raised in the article please contact us on: T: +44 (0)20 7090 1022 M: bd@gemserv.com W: www.gemserv.com
We are pleased to announce that Metertech have joined the UN division Communication, innovation and security underpin Metertech’s global strategic outlook and we are pleased to become a member of the Data & Communications Management group of EUA Utility Networks Metertech, part of the Metertech group of companies, is a UK-based technology firm that specialises in developing energy and renewable energy management solutions, as well as prepayment products for the global energy market. Our ground-breaking technologies are integral to the roll-out of smart meters, particularly the transfer of energy data to utilities and prepayment services to customers, whilst our renewable energy product is focused on providing customers with a sustainable source of energy through cost effective and easy to use solutions. Metertech has its head office in
London and an affiliate office in the US. The company is looking to expand globally, with future expansion in Asia and Africa planned in 2016, whilst continuing to invest in the UK and European markets. Born out of UK-based smart meter pioneer Secure Electrans Ltd, we have a long heritage in smart meter innovation. Metertech’s innovative Greengage product (platform) was developed to integrate smart meter and meter reading transfer solutions with secure payments to deliver customer convenience while simultaneously reducing utility costs and fraud. Our in-home payment technologies are designed to benefit the roll-out of (pre-paid) smart meters for energy customers with poor credit ratings; saving utilities money and removing the onus on customers having to travel to make payments. The Greengage technology platform is expected to become an essential solution to energy firms looking to roll-out a cost effective, user friendly and
secure smart meter communications platform. The company is active in water and energy recycling solutions through its acquisition of the Reaqua Systems Ltd products, designs and manufacturing specifications. Metertech is seeking to commercialise its smart meter technology assets through licensing arrangements with UK energy suppliers and their counterparts in other jurisdictions. This represents an enormous growth opportunity for Metertech and we are looking forward to working in partnership with leading energy firms across the globe in order to bring 19 the smart meter revolution to life.
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NEW MEMBERS
AUTUMN 2015
We are pleased to welcome two new members to ICOM, Spirotech and Fernox Spirotech has over 60 years’ experience in developing solutions to prevent and remove air and dirt from domestic, commercial and industrial heating and cooling systems. As the global leader in system water conditioning and analysis for HVAC and process systems, Spirotech supplies some of the UK’s leading universities, local authorities, housing associations, OEMs and many of London’s flagship building developments. Key to Spirotech’s offering is its development of tailored solutions for all heating and cooling systems, large and small, in both retrofit and new developments, designed to enhance and improve system efficiency and help remedy poor system fluid functionality; delivering proven energy efficiency savings and helping to reduce long term maintenance costs for building management teams.
Fernox, the UK’s leading chemical water treatment and filter manufacturer, has recently launched its revolutionary TF1 Delta Filter and will soon be adding more innovations to its commercial chemical product line.
Fernox offers a comprehensive portfolio of products for domestic and commercial applications. With a strong focus on research and development, Fernox is prolific in providing plumbing and heating engineers with first-class innovations and services to help them prevent 20 system breakdown and combat the
The effects of dirt and air on commercial heating and cooling systems are well known and Spirotech is widely acknowledged as the market leader in the design and specification of air and dirt removal devices, delivered through a consultancy approach with clients and a focus on optimum water quality. Where Spirotech products have been fitted onto existing systems, energy savings have been achieved as a direct result of maximising air and dirt removal, both at the start and during the life of the system. In most instances, the product has helped to remove heavy contamination in pipework and improved flow rates and heat exchange. Having proven the energy efficiency and potential cost benefits of both deaeration and dirt separation products, and with a growing acceptance from the industry regarding the
negative effects of sludge and corrosion within heating systems. As such, Fernox is expanding its range of chemicals developed specifically for commercial and light commercial systems. Launched this year, the new 20 litre Fernox FC3 Cleaner and Fernox FC1 Inhibitor can remove harmful debris from the system and prevent future corrosion from taking place. The cleaner and inhibitor combination will also optimise the performance of the system and reduce carbon emissions – lowering energy usage and bills. For a belt-and-braces approach to system protection, Fernox has also developed an innovative commercial filter.
benefits, Spirotech is keen to make sure that only the highest standards are maintained, notably as there is no current benchmarking for ‘physical devices’ that purport to remove air, including dissolved gases and dirt contamination from the circulating fluid. It is for this reason that Spirotech is pushing for a New British Standard to be introduced within the HVAC industry to ensure benchmarking compliance for ‘product performance’, ‘build quality’ and ‘design and selection criteria’. This is especially pertinent where statements are made about performance, as it is imperative that these can be backed up with testing and historical evidence. Only then can the industry be assured that the ‘physical devices’ that they are installing, in the belief that they will enhance system water quality, are actually performing to the highest of standards. Spirotech considers ICOM a perfect platform to help improve the industry at the highest technical level, and will work alongside major organisations in pursuit of both upholding and raising standards.
The Fernox TF1 Delta Filter removes system contaminants that could otherwise cause damage to the boiler, heat exchanger and other vital components. For the ultimate system performance and protection, the device works by utilising three methods of filtration – magnetic, hydrocyclonic and automatic or manual air separation. Developed to work in combination with the TF1 Delta Filter, a further addition to its chemical range is the Fernox F1 Filter Fluid+ Protector. This product is designed to be permanently left in the system, and combining the proven inhibitor package with an active dispersant, it detects, lifts and delivers circulating system debris to a magnetic filter. With over 50 years of expertise and as the world’s first water treatment company, Fernox is a leading brand within the plumbing and heating market – driving innovation and best practice. As a member of ICOM, Fernox will apply its knowledge and experience to become a proactive and professional voice within the association.
MEMBERS LIST ACV UK Ltd Advance Appliances Altecnic Ltd Ariston Thermo Group Bosch Thermotechnology Ltd Cotherm Ltd Danfoss Ltd Dimplex UK Limited
Gledhill Building Products Ltd Heatrae Sadia Heatrod Elements Limited Honeywell, ACS Control Products Joule UK Ltd Kingspan Hot Water Storage Mannley Cylinders Ltd McDonald Engineers
Newark Copper Cylinders Co Ltd OSO Hotwater (UK) Ltd Reliance Water Controls Ltd RM Cylinders Telford Copper Cylinders Ltd Vaillant Group UK Ltd Viessmann Ltd Worldheat Ltd
A O Smith Water Products Company BV ACV UK Ltd Adey Professional Heating Solutions Alpha Heating Innovation AmbiRad Ltd Babcock Wanson UK Ltd Baxi Commercial
Bosch Thermotechnology UK Ltd Calor Gas Ltd Cochran Ltd Combat HVAC Ltd Ecoflam UK ELCO UK (MHS Boilers Ltd) Energy Technology & Control Ltd EOGB Energy Products Ltd Fernox Ferroli Ltd Gas Fired Products (UK) Ltd G P Burners (CIB) Ltd
Hamworthy Heating Ltd Hoval Ltd Ideal Boilers Ltd Johnson & Starley Ltd Lochinvar Ltd Mikrofill Systems Ltd Nu-way (Enertech Ltd) Powrmatic Limited Remeha Commercial Reznor (UK) Ltd Riello Ltd Rinnai UK Ltd
Sabien Technology Ltd Schwank Ltd Sentinel Performance Solutions Ltd Spirotech UK Ltd Stokvis Industrial Boilers (International) Ltd Strebel Ltd Vaillant Group UK Ltd Viessmann Ltd Weishaupt (UK) Ltd
A.C.Wilgar Ltd Adey Professional Heating Solutions Alpha Heating Innovation Altecnic Ltd Anton Industrial Services Ariston Thermo UK Ltd Atag Heating Ltd Atmos Heating Systems Baxi Be Modern Group BEAMA Heating Controls BEAMA Water Treatment BFM Europe Limited Biasi UK Ltd Bosch Thermotechnology Ltd Bowbros Ltd British Gas BSI Assurance UK Ltd Builders Merchant Federation
Burley Appliances Ltd Calor Gas Ltd Carillion Energy Services Ceramic Fuel Cells Ltd Charlton & Jenrick Ltd Crosslee plc Crystal Fires Limited Daikin Airconditioning UK Ltd Danfoss Ltd Delta Energy & Environment Ltd Dimplex UK Limited Domestic & General Group plc Ecuity Consulting LLP EDF Energy Encore Energy Enertek International Ltd Fabdec Ltd Fernox Ferroli Limited Flowgroup plc Fondital Helpline UK Gas Contract Services Ltd Giona UK Grafton Merchanting GB Graham Plumbers Merchant
Grant Engineering (UK) Ltd Ground Source Heat Pump Association Grundfos Pumps A/S Harvey Water Softeners Ltd HETAS Ltd Honeywell, ACS Control Products Ideal Boilers Inspirit Energy Holdings plc InstaGroup Ltd Intergas Heating Ltd Johnson & Starley Limited Kamco Ltd Kane International Ltd KD Navien Ltd Kiwa GASTEC at CRE Ltd Lettergold Water Treatment Solutions LLP Logic Certification Magic Thermodynamic box Monarch Water Morgan Lambert Ltd NAPIT NIBE Energy Systems Limited Nirvana Energy Systems Inc Nu-Flame OFTEC
Pektron plc Pump House Pumps Rangemaster Ravenheat Rinnai UK Ltd Sentinel Performance Solutions Ltd Sime Ltd Solar Trade Association Spirotech UK Ltd Sunamp Ltd Sustainable Power Ltd Teddington Appliance Controls Ltd The Electric Heating Company Ltd Thermoserv Ltd Travis Perkins Group UK Heating Distribution Ltd UKLPG Vaillant Group Ltd Viessmann Ltd Vokera Limited Widney Leisure Ltd Wolseley UK Ltd
Ideal Stelrad Ltd Kudox Ltd
Myson Radiators Quinn Radiators
Zehnder Group UK Ltd
DI UK Ltd DNV GL Dragon Recycling Solutions Ltd E.on Gas Storage UK Ltd EDF Energy (Gas Storage Hole House) Ltd EDF Energy Customer Field Services EDMI Europe Ltd ElectraLink Ltd Elexon Elgin Elster Energy Assets Ltd Engage Consulting Enzen Fastflow Group Ltd Ferranti Computer Systems NV Fiorentini UK Limited Fulcrum Fusion Group Ltd Fusion Provida Ltd Future Energy Group G4S Utility & Outsourcing Services (UK) Ltd
Gas Measurement Instruments Ltd. Gateway Storage Company Ltd Gemserv Ltd George Fischer Sales Limited George Wilson Industries Limited GPS PE Pipe Systems Gridbee Communications GTC Halite Energy Group Harlaxton Engineering Services Ltd HP Humbly Grove Energy Ltd Inovyn Enterprises Limited Islandmagee Storage Ltd Itron Metering Solutions UK Ltd J Murphy & Sons Limited King Street Energy Landis+Gyr Lightsout Computer Services Ltd Lomax Training Services Lowri Beck Services Ltd LSC Group Ltd Meter Provida Ltd Metertech Ltd Mike Stratton & Associates Ltd
Morland Utilities Ltd Morrison Utility Services National Grid plc Northern Gas Networks Ltd P N Daly Ltd PLCS Limited Power Plus Communications AG Providor Ltd Radius Systems Ltd Sarco Stopper Ltd ScottishPower Secure Meters (UK) Ltd Sensus UK Siemens Silver Spring Networks UK & Ireland Skanska UK (Utilities) SSE Hornsea Ltd Statoil (UK) Ltd Storengy UK Ltd Tuffentech Services Ltd UK Smart Meter Installations Ltd Utility Innovations Solutions Ltd Wales & West Utilities Ltd Wolseley UK Ltd WRc plc
ICOM
Energy Association
Amec Foster Wheeler Amey AVK UK Limited Balfour Beatty Burdens Utilities Bureau Veritas Buss Metering Services Ltd ByBox Calvin Capital Ltd Capita Carillion Utility Services Centrica Storage Ltd Cerro EMS CEVA Logistics Limited Clancy Docwra Limited CNG Services Ltd Co-operative Energy Crane Building Services & Utilities Develop Training Ltd
Corporate
Gemserv
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EUA member £180 +VAT Non-member £220 +VAT
www.eua.org.uk/eua-events For information contact Natalie Flay natalie@eua.org.uk 01926 513741