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In this issue: • Smart Energy GB: challenges facing smart meter roll-out and how to engage customers • Installation of smart meters and how it can benefit gas safety • How ErP is benefitting installers • Everything you need to know about BIM
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Welcome
Camden House Mee Meeting eting ting gR Rooms ooms – K Kenilworth, Kenilw enillw worth, orth War Warwickshire Warrwickshir wicckshirre
to this issue of OUTPUT This issue is all about numbers, and as our President Ian Hughes says in his column, who doesn’t love stats? We know members are particularly keen on numbers, so we thought we should bring you a whole host of them, look out for stats and figures throughout the issue. Also, our economist Graeme Reeves presents some fascinating facts. He takes us through demand and consumption of fuels, gas production and demand, gas usage as well as renewable electricity generation. Turn to page 15 to see our infographic.
EUA HQ in Kenilwor Kenilworth th (W (Warwickshire) arwickshire) has excellent meeting room room facilities with capacities ranging from from our smallest rroom oom for 1 to 8 people to our largest room room which can hold up to 60 people theatre theatre style. EUA members rreceive eceive a 25% discount on our standard standard rates. This includes Fairtrade Fairtrade tea, coffee coffee and biscuits as well as use of our A/V equipment.
‘Camden House is an eexcellent xcellent ellen place place ffor or off off-site f-sit -site mee meetings’ etings tings’ (National Grid)
Smart meters are still high on the agenda, and with mass roll-out fast approaching we hear from Dennis Palmer about the challenges facing the rollout and how Smart Energy GB is engaging consumers. DNV GL also discuss their new smart meter test centre which is due to open imminently. The opportunity the installation of smart meters will bring with regards to home gas safety is huge, says Gemserv. Engineers will be visiting homes in massive numbers and so will have the chance to engage in discussions about gas safety. It’s a once-in-a-generation opportunity that shouldn’t be missed, but will it be?
ICOM
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Following HWA’s successful #ShowUsYourTank campaign, where the wonderful and varied uses for hot water cylinders were highlighted, we are pleased to announce the winner, Sarah Scott. See her winning airing cupboard on page 9. We hope you are enjoying the £200 worth of Lakeland vouchers, Sarah! And we hope you all enjoy this issue.
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Hollie Franklin, Editor, OUTPUT EUA President Ian Hughes (Kingspan Hot Water Storage)
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Contents
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HHIC Director Stewart Clements ICOM Director Ross Anderson
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Features
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News from the divisions: Utility Networks
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The ABC of ErP
5
HHIC
13
Everything you need to know about BIM
8
ICOM
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Joined-up thinking on smart meter roll-out offers gas safety opportunity
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HWA
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Fascinating facts
10
MARC
19
Biogas makes perfect sense: we just need to join the dots…
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President’s Column
20
DNV GL lab opening
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Leading Voice Dennis Palmer
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New Members
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UTILITY NETWORKS NEWS
WINTER 2015/16
Asset Management
Utility Networks News
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Very good and very interesting day. It’s great to see that the industry is optimistic and thinking long term. Rob Nickerson, National Grid
” Building on last year’s highly successful Asset Management seminar, the 2015 event focused on how leading edge asset management practices are helping water, electricity and gas network companies meet and beat their regulatory targets to deliver superior returns to customers and shareholders.
Gas 2015 Enthusiasm was high as key figures from the gas world gathered at the Williams F1 Conference Centre in Grove, Oxfordshire for EUA’s Gas 2015 event on the 4th November 2015. Upon entry to the building exhibitors, speakers and delegates alike were greeted by an F1 car hanging from the ceiling.
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Session one discussed the reevaluation of the energy trilemma, with EUA’s Chief Executive Mike Foster opening proceedings by asking: is the future bright for gas? This was followed by talks from Peter Rose of INEOS Shale, Steve Edwards of Wales and West Utilities and David Parkin of National Grid.
The future of the network is key for our members, and so session two provided informative presentations from Tony Green of DNV GL on smartening up the gas network, Dan Sadler of Northern Gas Networks on the hydrogen economy, Nick Riley from Carboniferous Ltd on the shale gas connection and National Grid’s Stuart Donaldson talked about the London Medium Pressure project. Session three highlighted forthcoming innovation and technology. Mick Watson from Ofgem looked at networks innovation stimulus, and SGN’s Richard Mason talked about the work they have been doing in Oban, Scotland. Wez Little of Synthotech
brought the day to a close with a presentation on innovation in action through robotics.
The day’s Q&A sessions proved exceptionally lively, with the importance of communications, and both the industry’s messages to policymakers as well as to the public, being highlighted. The day concluded with a tour of the Williams F1 Grand Prix Collection, featuring cars driven by Nigel Mansell, Damon Hill and Jenson Button. Why not join us next year on 10th November for what is guaranteed to be a great event at Lord’s Cricket Ground.
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Fantastic venue with informative and well presented topics. Peter Scott, ALH Systems
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Over 80 delegates joined exhibitors at PwC in Birmingham where Neil Tansley, from DNV GL began the day addressing the Regulatory Challenge for Asset Management. Jo Harrison, of United Utilities, looked at delivering for water customers in AMP6, with Andrew Musgrave from SGN highlighting what has been learned from RIIO-GD1. The session was closed by Jonathan Chapman of Balfour Beatty Power T&D and Trigvie Robbins-Jones of PwC who spoke on the power sector and asset lifecycle management, respectively.
The second session --Condition is Everything --was chaired by PwC’s Trigvie Robbins-Jones and commenced with a presentation on using pattern recognition to aid utility asset management given by Tom Jackson of Cybula, followed by Paul Barnfather from EA Technology discussing measuring asset condition. Tony Green of DNV GL talked about what
could be learned from upstream applications with Andrew Hunt of WRc plc closing the session with an imaginative presentation called ‘Don’t Drop the Ball’. Over lunch delegates were able to visit the exhibition and there was a real buzz around what had been discussed in the morning sessions with lots of sharing of ideas.
The afternoon kicked off with Chair Jonathan Chapman of Balfour Beatty talking through data, analytics and emerging solutions with James Bateman of 1Spatial addressing issues associated with delivering better customer experiences. DNO common network asset indices methodology and decoding the enigma of data analytics were discussed by Richard Wakelen of UKPN and Mark Penny of Business Modelling Associates UK. The day’s sessions were closed by Caroline Davies from the Met Office and Stefan Sadnicki from Copperleaf who talked about weather intelligence and optimising portfolio value, respectively A lively Q&A session concluded the day with delegates offering topics of interest for next year’s event. 3
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UTILITY NETWORKS NEWS
Utility Networks Roger Webb, Director HHIC... News A smart 12 month journey for Centinel Metering
Centinel Metering, a division of Cerro EMS (part of the Marmon Group – a Berkshire Hathaway company), launched their latest innovation 12 months ago at the EUA Utility Metering Seminar. Supporting the event again in 2015, we take a look back at their 12 month journey.
“Since the launch of Centinel Metering in 2014 the team have moved at an accelerated pace keeping up with market demands and a constantly evolving environment. As engagement and demand from major players within the Gas Distribution Network, including Meter Asset Managers (MAMS) and Gas Industry Registered (GIRS) suppliers, continues to grow, we have focused on maintaining our ‘trusted partner status’ within the sector,” says Mark Jones, Centinel’s Sales Operations Director Manager, Chris O’Sullivan.
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He continued, “As the deadline for the smart meter roll-out approaches we recognise that pressure is being felt at every stage in the supply chain, from the manufacturers of the smart meters and installation kits to the installers on the ground. For the deadline to be met it’s essential that everyone in the supply chain works together, ensuring the roll-out is as effective as possible without compromising on the quality of products and services. In preparation for the roll-out organisations are starting to look at how they can consolidate and simplify their supply chain process, investigating areas such as supplier diversity and flexibility, product quality, ease of installation and the certainty of large volume supply as well as logistics and delivery. At Centinel we have been working on a
We know high quality kits and components make for easier installations and fewer maintenance revisits.
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complete endto-end smart gas metering solution which includes superior smart meter kits, fully certified, low and medium pressure, domestic commercial and bespoke gas meter kits, asset tracking delivering full traceability with every kit being tracked from dispatch to installation. Distribution and stock management from multiple stock locations nationwide ensuring delivery when and wherever our partners need it, easy installation with optimised meter kits and components to make installations easier with fewer revisits and finally, responsible sourcing and delivery, our ‘green agenda’ drives cost management at every stage of the process even down to the recycling of old/redundant meter kits.” April 2015 saw a key milestone in their journey with major investment made in a 'state of the art' assembly and pressure testing facility. The new facility was specifically designed to handle the high volume production of fully assembled gas meter kits, all 100 per cent pressure tested, whilst still ensuring complete control of product quality and reliability to customers. As the Centinel journey continues so does the need to continuously improve, reflected in attainment of the ISO standards in Environmental Management Systems (14001 OSH 18001) and Occupational Health and Safety Systems (BS OH SAS 18001) in September 2015. Whatever happens going forward, one thing that won’t change is Centinel’s ongoing commitment to Utility Networks.
HHIC NEWS
WINTER 2015/16
HHIC News
HHIC Conservative Party Conference fringe event: what is the role of gas in a low carbon energy future?
from solar, wind and nuclear with heating demand also met by electric.
HHIC, together with Policy Exchange, hosted a fringe event at the Conservative Party Conference to look at the role of gas in a low carbon energy future. The event, held on Monday 5th October, welcomed former Energy Minister Charles Hendry as keynote speaker, with Neil Schofield of Worcester Bosch, Richard Howard of Policy Exchange, Mike Foster of EUA and Ben Caldecott of Smith School of Enterprise and the Environment, also joining the panel. Mr Hendry opened the event by outlining his concerns over the lack of gas storage in the UK and concluding that through legislation, gas companies should be required to increase the amount of gas they store. Neil Schofield argued that the ‘future of gas’ had been a topic of discussion when he first joined the industry 20 plus years ago, but it was still a massive market heating the majority of UK homes. Ben Caldecott talked of the need to phase out coal for power generation by 2020 and bring forward construction of new gas power plants. Reviewing the future of gas, Mike Foster, EUA’s Chief Executive said “The Coalition Government responded to the energy trilemma – affordability, security of supply and climate change obligations -- by publishing their ‘all electric’ scenario. In this, power (electricity) would be derived
However, as the UK is in the northern hemisphere, closer to the North Pole than the equator, solar isn’t as efficient; the wind doesn’t always blow and to provide secure supplies our forecasting of weather patterns isn’t that reliable. We will need a backup source of energy to deliver intermittent power generation and gas will offer the answer as it is cleaner than coal. Aside from this challenge, UK heat demand is seasonal; it varies by month, by day, by hour. To meet peak demand the UK would have to have generational capacity to meet the extreme demand from say a cold, dark, still January evening. National Grid has estimated that the UK requires the equivalent of an extra 30 nuclear power stations over and above the existing replacement programme. Existing electric distribution infrastructure couldn’t cope with demand so new substations, transmissions and wiring in homes would all need upgrading too. In the home, air source heat pumps would be needed, costing approximately £7k compared to £3k for a condensing boiler, plus radiators would need resizing, possibly new ones fitted and insulation would have to be of the highest standard possible. Solid wall insulation may also be needed in some properties costing up to £18k according to the Energy Savings Trust (EST). A unit of electricity costs three times that of gas, even after adjusting for efficiency
Mike Foster
differences in appliances based on an average home, according to the EST, a heat pump costs £140 per annum more than a modern condensing gas boiler and that is before the costs of the electricity infrastructure investment required has been added to bills. All of this suggests that gas has a very important role to play in the future. The existing grid caters for the distribution to 85 per cent of homes in the UK and is a secure and cost effective method of delivering energy into the home. CO2 reductions have taken place since 2005 largely thanks to condensing boilers being fitted which are up to 30 per cent more efficient, but there are still approximately 10 million homes with old boilers. New forms of heating controls can reduce demand further whilst still maintaining comfort in the home, figures suggest another 4 per cent saving is possible. Green gas, biomethane or bio SNG injected directly into the grid can replace 30 per cent of the current supply and off gas grid users will soon be able to buy biopropane LPG. And crucially there is still plenty of gas available, estimated at well over 200 years’ worth worldwide, and shale in Bowland offers the UK an additional 80 years. We need to be realistic; there is no single solution to solve the energy trilemma -that is why the ‘all electric’ scenario was flawed. Keeping gas in the mix, allows the UK to provide secure supplies to the home; provides affordability and will continue to contribute to tackling green house gas emissions.” 5
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HHIC NEWS
HHICtechnical team update
Steve Sutton Representing the heating and hot water industry has taken HHIC’s technical manager, Steve, as far as Budapest in recent months for the TC62 Gas Fired Local Space Heaters Working Group committee. Steve attended as Convener. The focus of the group is to update European standards but also on the agenda was the issue of the 130mg/kW NOx level that is a requirement of Lot 20. Following the meeting, technical members of the European group together with an HHIC member gave a presentation to the Convener of Lot 20 detailing the issues that this low NOx level creates. Steve is now secretary of EHI Department 6, micro Combined Heat and Power (CHP), taking over from Stewart Clements. Recent meetings have focused on the strategy for lobbying MEPs in Europe and the messaging that would be promoted by EHI. As part of HHIC’s commitment to support the development of new technologies, Steve has been heavily involved in the work of the Micro-CHP Working Group. Two recent priorities for the group were: • To submit a comprehensive response to the Government’s Feed-in Tariff review. HHIC wrote to Andrea Leadsom, Minister of State at DECC in October 2015, advising that the Feed-in Tariff should remain for micro-CHP. HHIC were encouraged by the response received, which stated that they do not propose any changes to the micro-CHP tariff. However, they welcomed any views and evidence on the micro-CHP tariff in response to the consultation. • To progress the development of micro-CHP as an ‘add on’ unit. This includes reviewing the route to SAP and MCS accreditation for these products. 6
Steve along with Neil Macdonald has also recently met with CIBSE to discuss their fuelcell project, specifically fuel-cell technology, in relation to micro-CHP. The purpose of the meeting was to see if there was any synergy between CIBSE’s project and our members’ activities in this area. There was a good exchange of information and the potential barriers to market for domestic products were discussed. As a result a CIBSE representative was invited to the next Micro-CHP Group meeting to further discuss the mutual benefits of working more closely together.
the UK voted on PrEN 16726 (H gas quality). This standard (now voted for by majority – UK voted against) is a notable development as it is hoped by the commission to pave the way for future harmonisation of the Wobbe index. Neil will provide any notable updates as and when they are received.
Our newest member of the HHIC technical team, Neil, hasn’t been as far as Budapest but he has certainly been representing the industry far and wide. From ErP presentations at the Heating and Renewables Roadshows and PHEX, to meeting with DECC in Whitehall. Neil is also leading on an industry consultation on the ENA ‘low pressure’ proposal, following the recent Installer Service & Training meeting. A meeting took place in early November to ensure a proper stakeholder consultation is held, and any implications for downstream industry and the consumer are fully examined. DNV GL are undertaking a project to assess the long-term effects of siloxanes on appliance safety and performance and Neil has been leading on behalf of HHIC. Siloxanes are organic compounds that can form as silica during the combustion process and deposit on appliance surfaces, such as the heat exchanger. The project aims to use a variety of appliance types, burner technologies and heat exchanger materials for testing. Members of HHIC have been invited to take part in the project. We will update members on the outcomes once known. And finally for Neil is gas quality. Neil was acting secretary at the GSE/-/4 meeting where
Sales for the gas fire market are expected to be up by more than 10 per cent for 2015. This is obviously good news for the industry. What is most interesting is that much of the growth appears to be driven by a fashion change. Larger higher end Continental style log fires are fuelling sales and overtaking the ‘traditional’ gas fire.
Stewart, alongside quite a number of DECC and DCLG officials, attended the Fuel Industry Association meeting within the DCLG offices in September 2015. The idea of the meeting was to give the devolved administrations an opportunity to meet and share potential changes in things such as building regulations. England, Wales, Northern Ireland and Scotland were all represented and we can report that no major changes are foreseen in the near future; however, due to European regulation, DCLG must revisit/review building regulations in 2018. From discussions HHIC has been having with both DCLG and DECC regarding ‘boiler plus’ in recent months, we can report that the momentum is continuing, as this has been a major topic of discussion between DCLG, DECC and the devolved administrations. The name has now been updated to the ‘HeatWise’ policy, and Stewart has also been told that the discussions have reached ministerial level and further talks involving industry and what ‘HeatWise’ may look like may not be far away. ErP is still high on the industry’s agenda, HHIC have been invited to present at key events over recent months culminating with Stewart’s presentation to the gas industry at the Institution of Gas Engineers (IGEM) conference – Gas Utilisation 2015. The presentation was received well with one delegate taking to twitter to say “Stewart Clements from @HHIC is delivering his ErP talk to #GU2015 label this one as excellent”.
Gas fire market reaps the benefits of consumer aspirations
HHIC member Bill Jenrick, Chairman, Charlton and Jenrick Ltd, gives us his take on the market: “Gas fires have undergone something of a renaissance in the last decade or so. In line with people's aspirations to create beautiful and unique homes that match their taste and lifestyle, the gas fire has not been forgotten. Indeed, options in material, colour and design have meant it has become something of a work of art in itself.
Stewart Clements
Neil Macdonald
WINTER 2015/16
The growth is also great news for the gas installer; typically the installed cost of the higher end gas fire might be £2,000–£5,000; a far cry from historic installations. The installation work is often a two man job and can extend over 2 or more days. It might also require some additional skills but it is potentially a rich source of future income for gas engineers. The secret for any gas engineer is to identify opportunities for growth. Understand the gas appliance market, look for ways to add value to their service and make sure they are putting themselves in a position to meet consumer demand. Four out of every five Gas Safe engineers have completed the HTR1 module, which means they are registered to work with gas fires and wall heaters, but only a small
percentage of those installed, replaced or commissioned a natural gas fire last year. Gas engineers that are not making the most of their gas fire qualification are missing out! When it comes to gas fires, opportunities are plentiful. Fitting, servicing and of course the added margin – a message that HHIC’s Gas Fires Working Group will continue to champion. In 2015 the Government published the ‘Energy Efficiency of English Housing 2013’. Sadly as the title states it omits Scotland, Wales and Northern Ireland. It does however give some useful analysis which probably applies to the whole of the UK. These statistics suggest the market should be a natural market for those engaged in central heating work. 14.6 million homes in England, and approximately 17 million in the UK, have both central heating and secondary heating. About 25 per cent of these have solid fuel or portable heaters, the rest being split more or less equally between gas and electricity. This suggests 6 million homes with both gas central heating and gas secondary heating. Even better, the report states:
• 52 per cent of homes with gas central heating have a gas fire. • The older the householder the more likely they are to have a gas fire. • Owner occupiers are much more likely to have a gas fire than those living in social housing who predominantly have electric. The above statistics broadly define the typical fireplace purchaser. It means that when engineers enter a home with gas central heating there is a 50/50 chance that they will also have a gas fire.” In addition to the opportunities gas fires present to engineers, they could be the answer to helping Britain keep warm this winter, with the added benefit of savings on energy bills. Providing instant, controllable, secure and affordable heat, a gas fire provides an excellent source of heating. As the cheapest fuel, a gas fire can be used inexpensively as a single source of heat. HHIC’s Gas Fires Working Group meet regularly to discuss how they as a collective can support the sustained growth of the industry. For more details please contact Steve Sutton: steve.sutton@hhic.org.uk; 01926 513 745.
The Future of Domestic Heat: HHIC conference and parliamentary reception
Conference sponsors: Baxi, National Grid, Fernox and the Energy Innovation Centre
Over 100 delegates from across the heating industry attended the HHIC Conference which was held at the IET venue at One Birdcage Walk in London. The Conference was followed by a parliamentary reception hosted by Lord Whitty at the House of Lords which was sponsored by Baxi and Worcester Bosch. ‘The only constant is change’ was the opening of the first presentation from speaker, Neil Rowley of National Grid at this year's Conference. Once again, the event attracted thought-leaders from across the heating industry who presented their views on what the future of domestic heating might look like. The big question of the day was whether the decarbonisation of heat is really achievable when it relies on millions of consumers making changes to their homes. Presenters and delegates alike concluded that the industry would have to cooperate to identify solutions and communicate the benefits to consumers effectively. In addition, a favourable long-term framework of policies to incentivise and legislate is required and therefore industry and Government will need to work more closely together. 7
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ICOM NEWS
An important point is how the size of the plant is defined. For example, each item (e.g. boiler) is classified as an item of plant – so the MCPD does not apply to cascades of smaller boilers that add up to over 1MW. However, when several items of plant over 1MW share a common flue these will be aggregated. So, for instance, six existing 1MW boilers sharing a common flue would be classified as ‘over 5MW’ and would therefore fall within the remit of the Directive in 2025 rather than 2030.
Cutting emissions for medium sized combustion plant Energy Association
The Medium Combustion Plant Directive will come into force in 2 years. Over the next 15 years it could have important implications for plant manufacturers and building owners.
In just under 2 years – on 1st January 2018 – the Medium Combustion Plant Directive (MCPD) will come into force for new equipment and be implemented through the Environmental Permitting (England) Regulations. The MCPD covers all plant with a net thermal input between 1MW and 50MW that combusts any fuel (gas, oil, biomass, waste etc.). As a result it applies to a wide range of equipment types, including boilers, CHP, diesel generators and incinerators. For new equipment the Directive will apply from 1st January 2018. For existing equipment above 5MW the deadline is 2025 and for equipment below 5MW it’s 2030. It has passed through the European Parliament and was submitted to the European Council of Members in December 2015. Then the details of how it will be implemented will be laid down by the Department for Environment, Food & Rural Affairs (Defra) in the UK. It is estimated that 90 per cent of the affected plant will fall into the 1–5MW range. Of these, around 80 per cent will be boilers, the remainder being made up of engines, gas turbines and other specialised equipment. 8
HWA NEWS
emissions and submitting them to the relevant body (which body is yet to be determined). For plant between 20MW and 50MW, testing will be an annual requirement.
ICOM News
ICOM
WINTER 2015/16
Focus on emissions The requirements of the MCPD are currently focused solely on emissions of sulphur dioxide, NOx and particulates, referred to as Emission Limit Values (ELVs). While most modern gas and oil combustion equipment will be able to meet the Directive’s ELV requirements, biomass boilers may require abatement and there will be implications for existing plant beyond 2025. There are a number of factors to be aware of in understanding the scope of the Directive. For example, in the past this plant has not been subject to monitoring but the MCPD will introduce a registration scheme that will include testing schedules. It is anticipated that this will build into a Europe-wide register/database as the Directive is rolled out across all EC members. At the moment the details of the registration procedure have not been fully determined. We know that building owners will have to register their plant within 4 months of a certain date, and that date is likely to be the time of handover, but this is still subject to confirmation. The testing schedules will vary for different sizes of plant. Plant from 1MW to 20MW will need to be monitored every 3 years by measuring
Any existing plant that fails the emissions test will need to undergo some form of rectification or, if this is not practical, it will need to be replaced. There will be penalties for the owners of any plant that does not comply, though what those penalties might be is also unclear at this stage.
Exceptions Ross Anderson
There are also some exceptions, including items of plant that are run for less than 500 hours per annum – such as many standby diesel generators. The Directive also makes allowance for exceptional circumstances by allowing this run-time to be averaged over a 3 year period. This means that if a major situation led to extended use of standby generators, in 1 year the plant would remain exempt if the total use of that year and the following 2 years did not exceed 1,500 hours. When the details of the MCPD were first mooted it would have been difficult for many existing plant designs to comply. However, subsequent discussions between various groups, including ICOM, have led to less onerous requirements so that most modern gas and oil fired products will comply relatively easily. In the case of particulates from biomass boilers, however, it is unlikely that many of the standard cyclone filters currently in use will enable compliance, so more efficient filtration methods will need to be introduced.
HWA News Isaac Occhipinti
UK homeowners love their airing cupboards 11.4 million homes in the UK have a hot water storage cylinder, according to The English Household Survey published in 2015. The love for the humble domestic cylinder, a source of comfort and hot bubble baths, is evident and clearly demonstrated by the recent Hot Water Association competition. #ShowUsYourTank photo competition ran from August to October 2015 and asked consumers to post pictures of their central heating hot water cylinder on either Twitter or Facebook. The best photograph was taken by Sarah Scott, who received a prize of Lakeland vouchers worth £200. The reason behind the campaign was simple; we know that airing cupboards, housing hot water cylinders, are used daily for an array of diverse uses including proving bread, germinating seedlings and even fermenting cider, and with many people mourning their loss if they switch their heating to a combi boiler we wanted to celebrate this most humble space. The campaign was a huge success and demonstrated a wide variety of uses for the household airing cupboard. There was a common theme of storing linen, towels and toilet roll. The temperature of many airing cupboards proved perfect for raising dough for bread and also an ideal snoozing spot for the family cat.
Whilst the principal requirements of the Directive are now fully understood there are a number of details, as highlighted in this article, that still need to be ironed out. We will provide regular updates as these issues are clarified.
Storage for shoes, bags, tools and wrapping paper was the preferred choice of use for many and we even saw one entrant store her boyfriend in her airing cupboard; at least we hope it was her boyfriend…
All in all the competition demonstrated that the hot water storage cylinder and surrounding airing cupboard is a very much loved part of the UK home, providing a wealth of uses for any household regardless of size. Hot water storage will remain a large part of UK homes into the future especially if we are to increase the installation of renewable heating solutions. Currently, hot water storage is the only practical solution for turning the energy produced by renewable technologies into something useful: hot water, and banking it for when it is needed. We know that there is an appetite for renewables within the UK, however, there is little understanding of what this means in practice; generating heat via renewable sources means having a hot water cylinder. Very few new homes are being designed and built with a hot water cylinder or even the space for one. That is why HWA will continue to lobby Government to regulate to ensure that all new build properties are renewable ready. We will also extend our lobbying activities to the architects and developers responsible for designing and constructing new build properties. We know they have a challenge when it comes to space; in fact new build homes are getting smaller. We have all seen the stories in the press and on TV about newly constructed garages not being large enough for a standard sized family car. Space is at a premium, but a need to future proof our homes and provide the functional much loved airing cupboard is something that cannot be ignored. Consideration to the appropriate joist support within the space must also be given.
The #ShowUsYourTank winning photo, submitted by Sarah Scott
There are a variety of different cylinder options available, capable of fulfilling the needs of the energy source and the household. It is also possible to have a hot water cylinder made to specification, there may be instances when an ‘off the shelf’ cylinder simply won’t fit due to space limitations or maybe hot water cylinders can become ‘designed products’ in their own right. Radiators have gone from being merely a method of supplying heat to a room to becoming part of the aesthetic of the room, available in a variety of colours and designs. Could the hot water cylinder follow suit? Hot water storage can take many shapes and sizes; square, rectangular or even triangular! How long will it be before we see an array of colours available with different finishes, baroque influenced or not. Whatever the requirement, there is a hot water cylinder that will meet the needs of homeowners now and in the future. The varying options available display how the hot water industry is evolving with demand and delivering the goods needed to support the UK’s carbon reduction targets. Our question now is why aren’t Government recognising the importance of hot water storage? We will continue to lobby Government for greater recognition of the role they play in future proofing domestic heating, and we ask that heating installers take this message to their customers.
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MARC NEWS
Energy by numbers: who doesn’t love stats?
MARC launches an inspiring campaign The campaign called ‘Love your Rad’ is being led by EUA’s central communications team; it challenges the perceptions of the humble radiator and recognises the aspirations of today’s homeowner. From modern convector radiators being a prerequisite for new build properties and renovation projects, to radiators being the heart of any room, the messages are strong and clear. Isaac Occhipinti, Head of External Affairs, said: “Homeowners today aspire to create beautiful and unique homes that match their taste and lifestyle. A campaign like this is perfect for showcasing the modern day radiator as well as the variety of radiators available. Material, colour and design are just as important to members of MARC as functionality and effectiveness. We recognise that homeowners want something more than just a source of heat; they want a product that complements their home.
As this issue of OUTPUT magazine is focusing on energy by numbers I thought it would be a good opportunity to have a look at some facts and figures in regards to EUA and its membership. How much do you know about EUA as an organisation? Do you know who your fellow members are and what they do? Do you ever work with them? Or do you only ever come across them at EUA events? Why not flick to the back page to see the full list. It’s nice to know you are in good company!
The ‘Love your Rad’ campaign will show homeowners how far the industry has come in recent years and also how modern day radiators are perfect for modern day living.
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The campaign will utilise a variety of channels, including consumer participation in the form of social media hashtags.” The campaign, which launches in early 2016, will have four key messages: • Radiators are suitable for all types of heating installations and therefore part of the sustainability plan. • Radiators are always 100 per cent efficient. • Radiators are more cost competitive than their competition. On installation and maintenance. • We see them therefore we feel warmth. ‘Love your Rad’ will also provide an opportunity for the association to highlight the suitability of radiators for use with low water temperature systems, but this work goes beyond consumers and installers. MARC is engaging with architects, engineers, developers, designers, builders as well as those who inform them. With an ever increasing focus on environmental building design solutions, anyone involved in their construction or retrofit plays a crucial role in the delivery of carbon reduction. The need to educate the supply chain should not be overlooked. Hence MARC has taken the same
approach to its PR strategy that they would like architects to take when designing a heating system for UK homes – holistic and informed. Inspiring and influencing designers and architects to create places and spaces, which also function well environmentally, is not only a necessity; it also holds the potential to inspire homeowners and dispel misconceptions. As the long standing traditional choice of heat system for installers and designers, some misconceptions emerged when considering the radiator for use with newer non-traditional heating devices. In some cases designers assumed new heating technologies, such as heat pumps, had to be paired with more niche heat emitter technologies, such as underfloor heating. The reality, as we know, is quite different. Radiators can and do compete on all levels. No longer are they confined to the image of being a bulky necessity, but rather an essential and efficient heat emitter, that can adapt to its surroundings, the needs of the user, and can even conform to fit with their interior design desires. So with clearly defined messages and strategy, MARC will continue to give a voice to the radiator and convector industry, focusing on the specific needs of, and issues faced by, the industry.
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PRESIDENT’S COLUMN
PRESIDENT’S COLUMN
MARC News The Manufacturers’ Association of Radiators and Convectors (MARC) are set to launch their biggest PR campaign since joining EUA in January 2014. Being the leading trade association serving the radiators and convectors industry, they are perfectly positioned to illustrate the benefits of installing or updating radiators in the home.
WINTER 2015/16
For more information please contact Isaac Occhipinti at isaac@eua.org.uk
Did you know that our member companies employ approximately 252,200 people? And if you include those indirectly employed, our sector accounts for one in every 40 people in the UK today. But we cannot rest on our laurels; to remain competitive we must attract new talent to our industry, including more women. The Labour Force Survey reveals that nearly 800,000 women work in STEM occupations, which is 14.4 per cent of the overall UK STEM workforce and is 104,000 more than in 2014, but it’s still the worst figure for any country in Europe. Can we as members do more?
Our member companies employ approximately 252,200 people.
Founded in 1905 as SBGI, EUA works to shape future policy direction to the benefit of members and the wider community. The long term vision of EUA is that by 2020 we will be recognised as the number one organisation helping shape policy within the energy and utilities sector. As president of EUA, I have the privilege of presiding over 251 member companies across our five organisational divisions and I am in illustrious company. Since 1906 there have been 92 presidents with the first member meeting being attended by 36 companies.
Our current five divisions; Utility Networks (UN), Heating and Hotwater Industry Council (HHIC), Industrial and Commercial Energy Association (ICOM), Hot Water Association (HWA) and Manufacturers’ Association of Radiators and Convectors (MARC) all work side by side towards a common goal but all have quite different functions. Across all divisions we have a wide range of members, from those involved in fuel supply to the end user, covering all sectors of the economy, including world class manufacturing, research and development and leading services industries. The weekly EUA newsletter reaches 1466 member company employees each week and in 2015 we ran 13 events.
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Every home in the country has a product made, sold or fitted by our members. 91 per cent of homes now have central heating installed, but 12 million homes still have inefficient boilers. This is a shocking statistic considering that 83 per cent of your home energy use is for heating and hot water. This is something I know our members are keen to address. If we can encourage consumers to upgrade their boiler they could save money in the long run, improve the comfort of their home and reduce their carbon footprint. Turning down your thermostat by as little as one degree can reduce your heating bills by up to 10 per cent, and according to the Energy Saving Trust, a new, energy efficient boiler with a full set of heating controls could save you approximately £300 a year in heating costs. Another area close to EUA hearts is fuel poverty; according to recently revised official Government figures, there are currently 2.35 million households in fuel poverty in England alone, this is 10 per cent of all households in England. 40 per cent of vulnerable households face the choice of heating or eating. It is estimated that just 12 per cent of the lowest income consumers are on the cheapest energy tariffs, and that 74 per cent of this group have never switched. This compares with 70 per cent of the highest earners being
on the cheapest deals, and just 29 per cent in that group having never switched. What is the role of gas? Well, the current UK gas network delivers over 720TWh of energy to customers and there are over 150,000 new gas connections each year, 284km of pipe – enough to go round the world six times – and our members help serve 23.2 million UK gas customers. So, coupled with the developments of so-called green gases and shale it looks like gas will continue to be a major player in the energy market for years to come.
Ian Hughes, EUA President
Energy Secretary Amber Rudd in her speech to the Institution of Civil Engineers in November announced the Government’s commitment to replacing coal fired power stations with new gas fired stations, citing the positive impact this would have on the UK’s carbon emissions so finally it looks like we have a Government that recognises that gas is a fuel of the future.
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91 per cent of homes now have central heating installed, but 12 million homes still have inefficient boilers.
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And finally, what does the future hold for renewables? Currently 7 per cent of our energy comes from a range of renewable sources, so could renewables supply our energy in the future? It is more likely that to meet our future energy demands and to move towards a low carbon energy system we will need a mixture of energy sources. The question is, how much of each do we need? 11
ABCof
ErP
The new regulations place obligations on everyone in the supply chain including manufacturers, merchants and installers, and for the first time introduce the use of a package label.
producing any The survey also heating product. The reason for demonstrated how well introducing a the industry had package label is prepared for ErP; with to recognise that 94 per cent having the efficiency of a heating some knowledge of it system depends and 44 per cent felt not only on the they were fully heat generator, prepared. i.e. the boiler or heat pump, but also on other components such as controls. The package label is intended to make the customer more aware of the efficiency of the system and to encourage them to buy high efficiency packages and to have more information about overall system efficiencies.
Energy Labelling Regulations require that all of the related products will be sold with an energy label. These will be the familiar A–G labels and A+ and A++ categories will also be available for low carbon and renewable heating products.
It is the responsibility of installers to be aware about which combinations of products form a package and to calculate and provide the package label. They can use either the official EU Label Generator or another tool.
34 per cent of installers have already put their knowledge to use and produced a package label with 85 per cent of them finding it easy.
A bit about ErP
Installers can already see the opportunities presented by ErP 38 per cent of installers can already see that the Energy Related Products (ErP) directive provides them with an opportunity to upsell additional products such as heating controls, a survey conducted by BAXI, on behalf of HHIC has revealed.
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38 per cent of installers can already see that the Energy Related Products (ErP) directive provides them with an opportunity to upsell additional products.
The study reveals that installers are not only on board with ErP; they are positive about it and can see how it could benefit their business. A message that HHIC has been promoting since the directive was announced.
The survey also demonstrated how well the industry had prepared for ErP; with 94 per cent having some knowledge of it and 44 per cent felt they were fully prepared. HHIC and its members embarked on an extensive awareness campaign in the run up to 26th September when the directive came into force. 12
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Manufacturers now have to ensure that any products placed on the market meet the minimum performance requirements and have an energy label. They also have to make available a product fiche which gives details of performance. Dealers, merchants and installers must ensure that the label remains with the product, and that the energy rating of the product is specified in all quotations. It is illegal to sell any products that do not meet these requirements and manufacturers have to factor in the new requirements when
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Building
National Building Specification (NBS) carries out annual research into BIM adoption; their April 2015 survey of 1,000 UK construction professionals revealed that BIM adoption had increased from 13 per cent in 2010 to 48 per cent in 2014. So with BIM adoption increasing and level 2 BIM coming into force in 2016, OUTPUT takes a look at BIM. The Government Construction Strategy published in 2011, highlighted the construction sector as a major part of the UK economy, representing 7 per cent of GDP or £110 billion per annum – 40 per cent of this being in the public sector, with central Government being the industry’s biggest customer. In order to reduce costs, the UK Government has embarked, with industry, on a 4 year programme for sector modernisation with the key objective of reducing capital cost and the carbon burden from the construction and operation of the built environment by 20 per cent. Central to these ambitions is the adoption of information rich Building Information Modelling (BIM) technologies, processes and collaborative behaviours that will unlock new more efficient ways of working at all stages of the project lifecycle.
An opportunity? The regulations ultimately make it easier for installers to choose the most efficient products, helping to reduce the end user’s carbon emissions and costs. They also facilitate the upsell of additional products to improve the overall efficiency of the heating system. And it seems that this message is already getting across. HHIC and its members will of course continue to support the wider industry by communicating information as it is received, and also by continuing to be the voice of the industry at 34 per cent of ongoing meetings installers have already with relevant put their knowledge to Government bodies. HHIC must use and produced a do all it can to package label with ensure energy 85 per cent of them efficiency and any directive that helps finding it easy. to deliver that, whilst enabling installers to grow their business, can only be a good thing.
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To stay updated visit www.energylabelling.org.uk
BIM
Everything you need to know about...
By 2016 all publically procured construction projects will need to use level 2 BIM, and it’s likely that the concept will also be widely adopted in the private sector.
Richard Newman, commercial product manager at Heatrae Sadia, HWA member, explains what BIM is all about, and why, in the long run, it should benefit manufacturers: “BIM is a move away from traditional 2D CAD drawings to easily visualised, 3D designs to assist in the virtual design of buildings. It provides access to data-rich, intelligent 3D ‘objects’, which contain embedded asset data. An object can be a 3D image of a product, component or structure and can include detailed dimensions, material specifications, accreditations, thermal efficiencies, carbon content, maintenance schedules and performance.
BIM can therefore deliver real benefits to the project teams involved in the design and construction process as well as building owners. For example, architects can use BIM to digitally explore alternative options, optimise their designs and carry out value engineering. Meanwhile, contractors can use it to plan the construction schedule long before work starts on site. And for building owners, BIM can assist with planning maintenance and refurbishments, improving energy efficiency and calculating lifecycle costs.
However, BIM is about more than just clever software. Importantly, BIM ensures collaboration and greater coordination between architects, structural engineers, M&E consultants and contractors, and forges closer working relationships. Right from the start, everyone involved in the design, specification and construction process gains a clearer understanding of how a building will be constructed and how various stages of the project need to progress. Changes can be made at the early stages of a project – which is significantly less expensive than making them once construction has started. The better workforce coordination, collaboration and improved construction and project management that BIM brings will ultimately mean the smooth running of a build. The identification of which products need to be delivered and installed first enables any potential problems to be identified early in the design phase and resolved before construction begins, therefore significantly reducing on site clashes. On site clashes aren’t usually identified until very late in the day, when all trades are actually working on site. This causes frustration, inconvenience, reduced productivity and delays, and can be costly – it’s been calculated that on average each clash costs £3,000. BIM results in better data, more informed more reliable, higher-quality design, improved visualisation, better workforce coordination and collaboration, increased productivity and improved construction and project management. Ultimately, being prepared for the increased use of BIM and its impact on the industry will ensure that manufacturers can benefit too.”
F E AT U R E
Mod ellin g
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Recognising the level of attention the changes required, we, in collaboration with BEAMA and HWA created a dedicated energy labelling website www.energylabelling.org.uk where installers – or indeed consumers – can go to find information.
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Information
OUTPUT
FEATURE
Many designers have already started working in level 2 BIM and are using their own libraries of ‘generic’ products. However, only a tiny percentage of HVAC manufacturers currently offer BIM models. Manufacturers haven’t been as quick to adopt level 2 BIM due to the lack of scope on the contents required in product data files which are to be used throughout the lifecycle of a building.
Products in the HVAC sector are generally quite complex and ‘dynamic’ – descriptions can involve technical schedules rather than just textual specifications. The Chartered Institute of Building Services Engineers (CIBSE) have devised Product Data Templates (PDT) with the help of industry experts, architects, consultants, contractors, facility management companies and trade associations to allow this information to be presented in an industry standard format. A PDT will enable the user to automate their data operations and extract only the information they need at the various stages of a building’s lifecycle. Once a manufacturer completes a PDT, this then becomes a digital Product Data Sheet (PDS). The manufacturer owns the PDS and is responsible for ensuring that it remains accurate and up to date.
ICOM is working very closely with CIBSE to create the PDTs for the heating and hot water industry. Tahsina Khan, our in-house BIM expert, has been and will continue to attend member meetings of all divisions to talk more about BIM. However, for more information or if you have any questions about BIM, contact tahsina.khan@icom.org.uk 13
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FEATURE
While Whilesmart smartmeters metersoffer offersignificant significant benefits benefitsto toconsumers, consumers,the thescale scaleand and nature natureof ofthe theinstallation installationprogramme programmecould could also alsopresent presentother otheropportunities. opportunities. The Theroll-out roll-outwill willrepresent representthe thefirst firsttime timein in perhaps perhapsmore morethan than20 20years yearsthat thatthe the energy energyindustry industryhas hasvisited visitedhomes homeson onsuch such aascale scale(other (otherthan thanfor foraaquick quickmeter meterread read now nowand andagain). again). The Theinstallation installationprocess processalso alsomeans means engineers engineerswill willbe beon-site on-sitefor foraasignificant significant period periodof oftime. time.Where Whereaaproperty propertyisisdualdualfuel fuelsupplied, supplied,the theinstallation installationof ofmeters meterswill will mean meanqualified qualifiedgas gasand andelectricity electricity technicians technicianswill willbe beat atpremises premisesfor forat atleast least 45 45minutes minutesand andin insome somecases casesup upto totwo twoor or three threehours. hours.
The silent killer
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One Oneinteresting interestingopportunity opportunitycould couldbe be around aroundtackling tacklingcarbon carbonmonoxide monoxide poisoning poisoning(CO), (CO),an anissue issuewhich whichhas haslong long been beenaakey keyfocus focusfor forthose thoseconcerned concernedwith with gas gassafety. safety. CO COpoisoning, poisoning, along alongwith with leaks, leaks,fires firesand and explosions, explosions,isis one oneof ofthe the main mainrisks risksfrom from unsafe unsafegas gas appliances. appliances. Sometimes Sometimes referred referredto toas asthe the ‘silent ‘silentkiller’, killer’,ititisisresponsible responsiblefor foraround around50 50 deaths deathsaayear yearand andcan canalso alsocause causeserious serious long-term long-termhealth healthproblems problemssuch suchas asbrain brain damage. damage.The Theelderly, elderly,the thepregnant, pregnant,the the very veryyoung youngand andpeople peoplewith withrespiratory respiratory diseases diseasesare areparticularly particularlyvulnerable. vulnerable. Much Muchisisalready alreadybeing beingdone doneto toraise raise
Gas Gas Safe Safe Register’s Register’s own own inspections inspections of of over over 120,000 120,000 homes homes in in the the past past 44 years years found found unsafe unsafe gas gas appliances appliances in in one one in in six six homes. homes.
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Gas GasSafe SafeRegister’s Register’sown owninspections inspectionsof of over over120,000 120,000homes homesin inthe thepast past44years years found foundunsafe unsafegas gasappliances appliancesin inone onein insix six homes. homes.
Practical steps With Withqualified qualifiedengineers engineersvisiting visitingperhaps perhaps 15 15million millionhomes homesover overthe thenext next44years years there thereisisan anopportunity opportunityto tolook lookat athow howto to use usethe thesmart smartmeter meterroll-out roll-outto tofurther further highlight highlightthe theCO COmessage messageand andperhaps perhaps also alsotake takesome somequick quickpractical practicalsteps stepsto to check checkand andimprove improvesafety. safety. Obviously, Obviously,the themain maintask taskof ofthe theengineer engineer during duringtheir theirvisit visitisisto toinstall installsmart smartmeters; meters; but butthe thenature natureof ofthe theprocess processmeans meansthere there isislikely likelyto tobe besome some‘downtime’ ‘downtime’when whenthey they are arerunning runningset setup upprocedures proceduresor orwaiting waiting for forequipment equipmentto tosync syncwith withnetworks. networks. Perhaps Perhapsthat thattime timecould couldbe beused usedto tocarry carry out outaaspecific specificCO COgas gassafety safetycheck; check; handover handoverleaflets leafletsto toraise raiseawareness; awareness;or or encourage encourageaahouseholder householderto towatch watchaa laptop-based laptop-basedpresentation presentationabout about symptoms symptomsof ofpoisoning. poisoning.
Economies of scale There Theremay mayeven evenbe bean anopportunity opportunityfor forCO CO detectors detectors––or orcombined combineddetectors detectorsand and smoke smokealarms alarms––to tobe befitted fittedfree freefor for vulnerable vulnerablegroups groupsor oreven evenall allgasgassupplied suppliedhouseholds. households. Economies Economiesof ofscale scalemeans meansthe thecosts costs could couldbe berelatively relativelysmall smalland, and,given giventhe the potential potentialbenefits, benefits,such suchaaprogramme programme may maybe beable ableto tosecure securefunding fundingfrom fromaa variety varietyof ofsources sourcessuch suchas aslocal localhealth health trusts, trusts,councils, councils,age-related age-relatedcharities charitiesand and student studentassociations. associations.
But Butthe therelatively relatively limited limitedadditional additional work workinvolved involvedin in what whatisisaahuge hugemeter installation meter installation programme programmecould could be befar faroutweighed outweighed by bythe thepotential potential benefits benefitsin interms termsof of improving improvinggas gas safety safetyacross across millions millionsof ofhomes. homes.
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After studying economics at Bristol University (BSc) and Birmingham University (MSc), Graeme became EUA’s in-house economist. For this issue of OUTPUT Graeme has put together some fascinating facts as well as explaining a little about his role as our economist.
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Meet Graeme Reeves, EUA’s Economist
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By By Victoria Victoria Goody, Goody, Principal Principal Consultant Consultant
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N G I T A F A N I C C T S S A F
Joined-up thinking on smart meter roll-out offers gas safety opportunity
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The main part of my job involves running the various stats schemes across four of our divisions (HHIC, ICOM, HWA and MARC). Every month I prepare and send out information about current economic conditions to all members – this covers the housing market, energy industry and wider economy. I also follow what is going on with various Government energy efficiency and renewable schemes and keep members updated on the impact of these schemes. Recent schemes that have been of particular interest are Green Deal, RHI and ECO. I also support EUA’s lobbying/external affairs by carrying out economic modelling to determine the likely costs/benefits of various policy measures. The part I enjoy most about my job is learning about all of the innovative technologies produced by our industry that will help the UK meet its carbon reduction targets in an affordable way. 15
OUTPUT
LEADING VOICE
strategy
Leading
voice
time
business
people
performance
background
personal
opinion
speak growth words
comment
viewpoint feedback
answers
With the smart meter mass roll-out gaining momentum, OUTPUT magazine hears from Dennis Palmer, Head of GB Smart Meter Programme Liaison, about the challenges facing the roll-out and how Smart Energy GB is engaging consumers. What do you do differently and bring to the organisation?
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Dennis Palmer is an expert on the smart meter roll-out in Great Britain and is able to speak about the technical aspects of the programme. After 33 years in the military, Dennis has also previously worked for the Department of Energy and Climate Change as a programme planner before taking up his role with Smart Energy GB.
Leaving the military, my first real job was working within the DECC Smart Metering Implementation Programme as the Plans, Risk and Change manager; a role that with a steep learning curve has given me an intimate understanding of the technical, policy and regulatory landscape of smart meters.
What does your career history allow you to bring to your current role?
How do you ensure that you stay current?
My first career as a soldier, for some 33 years, taught me a great number of lessons in both leadership and management that are surprisingly translatable outside of the military. Having led organisations, from my first section of eight men through to my final appointment as a Chief of Staff, responsible for some 2,500, I often find myself speaking with managers and leaders across the energy sector who are wrestling with many of the same issues that I have experienced in my previous career. That common ground opens doors and makes those conversations easier.
As a member of the Smart Metering Implementation Programme’s Implementation Managers Forum, an observer at the Smart Meter Installation Code of Practice and an attendee at the Operational Delivery Group, I regularly meet a broad cross section of the energy industry delivering smart meters. These three groups focused as they are on programme delivery, consumer protection and operational metering provide me with the ideal opportunity to engage widely on almost every aspect of the programme.
I have the pleasure of working with a group of talented and young, when compared to me, communications and marketing professionals. When planning and delivering their work, they offer a passion for consumer engagement, which is reinforced by a genuine belief across Smart Energy GB that we are part of a vital and significant national change programme. Delivering frequent learning sessions for the company on policy, regulation and the smart meter programme progress, I help bring wider operational awareness to their areas that plays a key part of keeping everything we do accurate and aligned to industry delivery.
What is the biggest challenge facing the smart meter roll-out? For myself, the biggest challenge will be bringing Britain’s 26 million households on the journey to a smarter meter world and the benefits it offers to each consumer. When applying for my current role, I stated then that I saw Smart Energy GB as being at the heart of that challenge, and that I wanted to play a part. This is going to be one of the last large transitions from analogue to digital.
The target is to install 54 million meters – how realistic do you think this is? The roll-out of smart meters is an ambitious programme, with an almost unprecedented
WINTER 2015/16 reach into every household There has been a lot of and microbusiness across negative press about Great Britain. Working at smart meters, why Smart Energy GB On average, have you not everybody recognises the responded? prepayment customers pay challenge, and it over £200 a year more for drives everything It’s absolutely right their energy than someone from the culture of that journalists the organisation to scrutinise how paying by direct debit due the desire of the staff quickly and how to the associated costs. to work there. When I efficiently their readers interviewed for my will be able to access the current role, that sense of new technology in their recognition of the challenge homes. However, as consumer and a willingness to address it was champions of the benefits that smart a key influence in my decision to take the meters can bring, our analysis shows that post. media coverage across a broad range of publications facing the consumer has What role are you playing in the overwhelmingly been positive. People want the transformation that smart meters will bring. smart meter roll-out?
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In my role as Head of GB Smart Meter Programme Liaison, I bring daily to the company a focused view of the regulatory and technical landscape across the energy industry that helps us all understand the complexity of the environment and ensures that we are accurate in all our work to support the roll-out; whether that be from marketing and media to public affairs.
Across the country we are seeing more and more publications looking to the positive benefits for consumers, picking up our core benefits message of the end to estimated billing and the opportunity to see real energy costs in pounds and pence, and seeking to inform their readers of the positive aspects of the programme and the benefits that smart meters can bring to their readers’ lives.
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Smart meters are one step on the journey towards 24 hour switching.
A core objective for Smart Energy GB is to identify benefits across the smart meter landscape and ensure that consumers are aware of what actions they can choose to take to realise these benefits in their own lives. This lies at the heart of the behavioural change work that we are undertaking right now, and is an area that we will lead as the roll-out moves forward. There are a number of quality of life issues as well, particularly for those in fuel poverty and their use of prepayment meters. Should we today require single parents or the elderly to have to make choices to go out late at night in the winter to top up credit, or to go to bed unsure that there will be heating or hot water available when they and their family get up the next day? Smart prepayment will provide a range of top up options with the potential to let them stay in their homes, going to bed certain that heating and hot water will be available when they get up; an improvement in the quality of their lives that most credit customers take for granted. That potential benefit that could improve lives is not something that
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The biggest challenge will be bringing Britain’s 26 million households on the journey to a smarter meter world and the benefits it offers to each consumer.
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” If you could get consumers to understand just three things about a smart meter what would they be? Personally, I think the three key areas that I would want consumers to take away from the smart meter roll-out programme are: • Smart meters finally bring an end to estimated bills – suppliers will be able to bill you accurately. • That smart meters are an essential upgrade to our national energy infrastructure and a key enabler of wider industry changes such as smart grids. • Smart meter displays provide visibility around individual household energy consumption which will mean everyone has the opportunity to bring their energy bills under control and exercise personal choices that could positively impact their and their family’s energy efficiency, for all our benefit.
How do you think smart meters might affect fuel poverty? Smart meters being installed will not solve fuel poverty, but they do arm consumers with one of the essential tools, the smart meter display, that I fully believe, they need to help them take the right actions to reduce their consumption where appropriate, which in turn will positively reduce their bills. I’m not suggesting that everyone will see large savings, they are entirely down to each individual consumer, but the visibility of cost can spur people on to making changes that will lower their bills. There’s another important element for people in fuel poverty: heating and cooking, even within a tight budget, without the fear of ‘billshock’. Smart meters can deliver the confidence to use more energy for people who are sometimes being stricter with themselves than they need to be.
we can readily cost, but is something that I think morally we can be proud of being a part of delivering.
Tell us a little about your marketing campaigns to date? Which have been the most well received? The campaign is already delivering fantastic results. Two in three people who see our campaign take action as a result – far higher than any comparable campaign. And our messages are landing very well, especially with people in fuel poverty. Our videos, including the hidden camera supermarket film, has been well received – not just by people viewing it on our YouTube channel, but it always raises laughs when we show it at conferences and events. To date it has over 370,000 views while our educational videos explaining the roll-out have topped a million.
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What is the thinking behind Gaz & Leccy and when and where will we start to see them? Gaz & Leccy are already out there – we have been running radio advertising for over 12 months, videos on YouTube are being well received and they appear on posters and billboards across the country. In 2016 they will hit our television screens as the roll-out programme moves into the main installation phase.
campaign posts have worked really well across Facebook and Twitter, gaining above average likes and shares. Gaz & Leccy seem to be particularly favourable with our audiences in Great Britain with posts including them being our most popular to date.
What launches/campaigns does Smart Energy GB have planned for the future? We will be building on our digital presence over the coming weeks and months, building upon the estimation theme, that Gaz & Leccy are out of control in our
Biogas makes perfect sense:
By Mark Smith, CEO, WRc plc Here, at WRc, we like to solve problems in a collaborative fashion. We mobilise teams of experts with different skill sets and backgrounds from within WRc and externally to leverage their collective brainpower to develop innovative solutions. This is why our mantra is ‘innovation through collaboration’.
Overwhelmingly, when talking with consumers and stakeholders as we developed the campaign we found that there was real concern around control – we would be told, “I don’t feel in control of my energy use, I don’t understand how it is charged, or how to cut my costs”. From there, we had to decide whether to build on the frustration consumers were feeling, and where to direct it.
We are building up an excellent partnership programme to spread the word about smart meters, and we hope to be able to announce a number of strong links that will harness existing networks across communities to promote our aims.
(AD) owned and operated by the water and sewerage companies. The assets are ideal for the co-digestion of sludge with organic waste, with long established working digesters, on-site treatment for reject water, grid connections for electricity and excellent road access. Additionally, staff have the necessary training and expertise to meet the challenge of wider waste treatment. Back in 2011, Defra envisaged that the water industry would be at the hub of any national anaerobic digestion plan and sensitivity analysis suggests that codigestion economics are attractive even when gate fees come under pressure. Of the options for biogas use, the most economically viable option appears to be upgrading biogas for grid injection (biomethane).
Consumers told us that we needed to create an idea to highlight how ludicrous the current system is, use characters rather than people while doing something unusual to capture the consumer’s imagination. This resulted, after the usual tweaks to the final product, in the personification of gas and electricity as two cheeky, out of control agitators, Gaz & Leccy. By using Gaz & Leccy to highlight in a funny way that energy is running out of control around the home we could draw consumers to the conclusion that the smart meter roll-out is the solution.
There are a number of ambitions for what the programme will mean for consumers – smart meters are one step on the journey towards 24 hour switching, which means that if people find a better deal or tariff they can move onto it immediately rather than having to pay more for weeks while the switch takes place.
Tell us a little about your recently launched Twitter and Facebook accounts? How are they going?
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Our social media accounts are going very well. They were set up to extend the reach of our message, allow two-way conversations between media and partners and finally, to help answer consumer questions. So far our
What do you think the future holds for smart meters?
On average, prepayment customers pay over £200 a year more for their energy than someone paying by direct debit due to the associated costs. Smart meters, and their ability to switch from prepayment to direct debit remove these costs and it is expected that these savings will be passed on, levelling the playing field. The possibilities are endless, we already have smart thermostats, but there is nothing stopping smart meters being the hub that brings together the Internet of Things within the home as more companies develop smart appliances.
We need to better recover value from the waste we produce. Every person in England produces 403kg of waste a year, equating to over 26 million tonnes per year (Mt/yr) (Figure 1). Once we combine this with waste from industrial and commercial, mining and agriculture the scale of the waste treatment challenge begins to emerge. Landfill tax is now £82.60/tonne, so waste recovery is increasing, but what of the wet biodegradable fraction? WRAP reports that post-farm-gate food waste currently sits at 12Mt/yr. Population growth combined with different economic conditions (food prices and relative earnings) could lead to the generation of between an extra 0.2 and 2.0Mt/yr of organic waste. Even with successful interventions such as the ‘love food, hate waste’ campaign, it is estimated that the UK will continue to generate over 9.2Mt/yr of food waste. Biogas is produced through the digestion of organic waste. Currently almost all the wastewater sludge derived from domestic treatment is treated in anaerobic digesters
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The UK has an extensive and secure natural gas distribution system that supplies over 80 per cent of UK households.
we just need to join the dots…
We have recently been putting our thoughts to producing a more joined up solution to waste treatment and biogas production and delivery – an opportunity to bring the waste, water and energy sectors together.
homes while also educating people on the benefits of smart meters.
FEATURE
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Every person in England produces 403kg of waste a year, equating to over 26 million tonnes per year.
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As readers of this magazine will be well aware, the UK has an extensive and secure natural gas distribution system that supplies over 80 per cent of UK households. With North Sea gas resources declining, the UK imports an increasing proportion of its natural gas. In 2009, 45 per cent was imported and this is expected to rise to 69 per cent by 2019. This growing dependency on imports means that we must compete on the world market for supplies introducing uncertainty and volatility into the gas price. Because the capital costs of the existing gas network are already substantially depreciated, decommissioning the pipelines provides little scope for cost savings. Furthermore, with aggressive and legally binding targets set by the UK Government to reduce carbon emissions by 80 per cent in 2050, energy efficiency and the use of renewable fuel sources will be essential in the years to come. Future energy mix scenarios that feature greater use of gas offer a more costeffective solution for low carbon transition compared to those that require very high levels of electrification and also offer the opportunity to make better use of ‘home grown gas’.
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Figure 1. Local Authority collected waste management, England 2000/01 to 2013/14 3.5
30
Million tonnes
Our campaigns are currently focused on areas where we know energy suppliers are rolling out to their customers first, and will be nationwide next year to match the progress of the roll-out.
WINTER 2015/16
3
25
2.5
20
2
15
1.5 1
10
0.5
5 0
/01 /02 /03 /04 /05 /06 /07 /08 /09 /10 /11 /12 /13 /14 00 01 02 03 04 05 06 07 08 09 10 11 12 13 20 20 20 20 20 20 20 20 20 20 20 20 20 20
0
Cost of Local Authority waste management £ (bilion) net current expenditure
OOUUTTPPUUTT
LEADING VOICE
Landfill
Incineration with energy from waste
Other
Recycled/composted
Cost of Local Authority waste management including landfill tax
Cost of Local Authority waste management excluding landfill tax
Source: Defra. 2015. Digest of waste and resource statistics – 2015 edition. January 2015.
I recently chaired a session at the EUA So why hasn’t this happened already? The Gas 2015 event on ‘Our Future Network’ answer appears to sit with the red tape that where some really excellent thinking and seems to smother co-digestion initiatives. Water solutions around smart networks, shale company AD assets were built with regulated gas and the hydrogen economy were put money and thus come under the auspices of forward for discussion. What was Ofwat (Office for Water Service). In 2011, the missing from the agenda was the Office of Fair Trading concluded that role that biogas could play in there is greater scope for competition, Even with the picture. but that regulations prevent water successful interventions and sewerage companies Effective food waste (WASCs) from entering the such as the ‘love food, hate utilisation, mobilisation of organic waste business. The waste’ campaign, it is the capacity in existing Environment Agency would argue AD assets and what to do that there is a perfectly good estimated that the UK will with the gas networks in legislative regime in place in continue to generate over the future could all be part environmental permitting, as for of one solution. This is not a 9.2Mt/yr of food other waste producers. But permits, difficult technical problem, we which are site specific, represent a waste. just need to join the dots and financial and administrative burden for EUA is helping to lead the way. the water industry in comparison with the simplicity of current sludge to land regulations. WaSCs need more certainty and protection of current markets before investment and innovation will begin in earnest.
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For further information contact Mark Smith on 01793 865137 or mark.smith@wrcplc.co.uk 19
NEW MEMBERS
FEATURE
Lab
Opening By Matt Freeman, Head of Section, Operational Excellence, at DNV GL Energy As industry makes its final preparations for the mass roll-out of smart metering, a newly-opened laboratory in Peterborough will be playing a vital part. Recently acquired by DNV GL, and currently in the process of being fitted out, the 4,200 square foot facility will be a centre of excellence for both smart energy and cyber security testing expertise – and the first of its kind in the UK. In one sense, its mission is simply stated. The products under test in the new facility are destined for prolific deployment in an increasingly decentralised and interconnected smart energy system. And it’s important that they work reliably, securely and fulfil their design criteria. For example, smart meters must be interoperable. When customers change their energy supplier, there must be no loss of functionality or service. But whilst smart meters are a significant piece of the emerging landscape, there are a plethora of energy system and in-home technologies which require a similar level of scrutiny and independent testing. DNV GL’s Technical Assurance Laboratory (DTAL) will be operational in Peterborough from early 2016 to provide those assurances. Employing a highlyskilled specialist workforce, it will be offering best-in-class quality assurance and testing services for a whole range of smart energy products, including smart meters. DTAL’s role won’t be without its challenges. The energy system is getting smarter; and a continuing evolution in thinking is now playing out in the design of new smart energy products. From the industry’s
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perspective, these changes are both welcome and exciting. Much less welcome, however, are the cyber security risks. For, as a constant stream of headlines suggest, all systems are vulnerable to hackers and the energy system is no exception. So it’s vital that smart energy products are ‘secure by design’ and are independently assessed to check for any vulnerabilities. DTAL is gearing up to respond to this challenge. Recruited en bloc by DNV GL earlier this year, our security experts are the very best in class – and will hit the ground running when products begin arriving at the facility in early 2016. DTAL will be working to ISO 9001 and ISO 17025 methodologies as standard, but DNV GL’s clients will find that DTAL also offers a very different kind of testing from a more traditional test house: • We’ve invested in highly innovative test tools and test management systems to maximise the quality and efficiency of testing activities. • Our bespoke, risk-based testing processes allows defects to be identified and rectified earlier than with traditional test processes, thus minimising time to market. • Our testing process is participative, giving DNV GL’s clients full visibility into the testing process – a far cry from a traditional ‘pass’ or ‘fail’ approach. And finally, it’s an end-to-end test process that delivers a full compliance service, enabling DNV GL to manage the interdependencies between different assurance activities on behalf of manufacturers, user communities and investors. In short, it’s exciting – and it’s coming soon – so come and talk to us.
Contact Matt at: Matt.Freeman@dnvgl.com or +44 (0)2073576080. Take a look at DNV GL’s new smart energy website: www.dnvgl.com/energy/details/smart-energy
Gridbee Communications S.A.S. is pleased to become a new member of the Energy and Utilities Alliance (EUA). Established in October 2014, Gridbee is an innovative hightechnology SME focused on becoming one of the most recognised wirelesscommunication solution providers for smart grid applications. To support its ambitions and swift development, the company raised 2M€ in a first round of venture funding. The start-up’s efforts to date were recognised when Gridbee was named a finalist in the National Concours i-LAB 2015 competition, which acknowledges the most innovative companies in France. In addition, Gridbee is an active member of the WiSUN Alliance as well as a member of several world-class technology clusters such as Secured Communications Solutions and CapEnergies. Gridbee strongly believes that the smart grid market has a need for reliable communication solutions that are standardized, interoperable, secured and autonomous while boosting performance, managing power savings and dramatically lowering the costs of the solutions’ production and use. The truly innovative Gridbee GDB1000 product provides real-time and bidirectional communication between the different nodes of the grid system within a mesh network, and is capable of handling either low or high datarate traffic over distances ranging from a few hundred meters to a few kilometres. The product has all of the necessary capabilities to run a very efficient and secure mesh network. It features a large amount of memory, a full set of standard interfaces (USB, SPI, I²C, UART, etc.) and hardware AES encryption with countermeasures. Overall, Gridbee GDB1000 offers the most scalable, adaptive, easy-to-use, integrated and cost-efficient solution for the smart grid market. This product will be the first autonomous, self-configuring and interoperable radio solution for <1 GHz mesh communication between objects within the electricity metering market. Gridbee’s solution, based on the IEEE Smart Utility Networks (SUN) standard made by utilities for utilities, is poised to become the solution of choice for the UK smart grid’s subGHz home area network (HAN) needs.
For more information, visit www.gridbeecom.com or contact Stéphane Laurent, CBDO and co-founder, stephane.laurent@gridbeecom.com
WINTER 2015/16
MEMBERS LIST ACV UK Ltd Advance Appliances Altecnic Ltd Ariston Thermo Group Bosch Thermotechnology Ltd Cotherm Ltd Danfoss Ltd Dimplex UK Limited
Gledhill Building Products Ltd Heatrae Sadia Heatrod Elements Limited Honeywell, ACS Control Products Joule UK Ltd Kingspan Hot Water Storage Mannley Cylinders Ltd McDonald Engineers
Newark Copper Cylinders Co Ltd OSO Hotwater (UK) Ltd Reliance Water Controls Ltd RM Cylinders Telford Copper Cylinders Ltd Vaillant Group UK Ltd Viessmann Ltd Worldheat Ltd
A O Smith Water Products Company BV ACV UK Ltd Adey Professional Heating Solutions Alpha Heating Innovation Andrews Water Heaters Babcock Wanson UK Ltd Bosch Commercial and Industrial Heating
Calor Gas Ltd Cochran Ltd Combat HVAC Ltd Ecoflam UK ELCO UK (MHS Boilers Ltd) Energy Technology & Control Ltd EOGB Energy Products Ltd Fernox Ferroli Ltd G P Burners (CIB) Ltd Hamworthy Heating Ltd Hoval Ltd
Ideal Boilers Ltd Johnson & Starley Ltd Lochinvar Ltd Mikrofill Systems Ltd Nortek Global HVAC (UK) Ltd (formerly AmbiRad Ltd) Nu-way (Enertech Ltd) Potterton Commercial Powrmatic Limited Remeha Commercial Riello Ltd Rinnai UK Ltd
Sabien Technology Ltd Schwank Ltd Sentinel Performance Solutions Ltd Space-Ray (UK) Ltd Spirotech UK Ltd Stokvis Industrial Boilers (International) Ltd Strebel Ltd Vaillant Group UK Ltd Viessmann Ltd Weishaupt (UK) Ltd
A.C.Wilgar Ltd Adey Professional Heating Solutions Alpha Heating Innovation Altecnic Ltd Anton Industrial Services Ariston Thermo UK Ltd Atag Heating Ltd Atmos Heating Systems Baxi Be Modern Group BEAMA Heating Controls BEAMA Water Treatment BFM Europe Limited Biasi UK Ltd Bosch Thermotechnology Ltd Bowbros Ltd British Gas BSI Assurance UK Ltd
Builders Merchant Federation Burley Appliances Ltd Calor Gas Ltd Carillion Energy Services Ceramic Fuel Cells Ltd Charlton & Jenrick Ltd Crosslee plc Crystal Fires Limited Daikin Airconditioning UK Ltd Danfoss Ltd Delta Energy & Environment Ltd Dimplex UK Limited Domestic & General Group plc Ecuity Consulting LLP EDF Energy Encore Energy Enertek International Ltd Fabdec Ltd Fernox Ferroli Limited Flowgroup plc Fondital Helpline UK Gas Contract Services Ltd Grafton Merchanting GB
Graham Plumbers Merchant Grant Engineering (UK) Ltd Ground Source Heat Pump Association Groupe Atlantic UK Division Grundfos Pumps A/S Harvey Water Softeners Ltd HETAS Ltd Honeywell, ACS Control Products Inspirit Energy Holdings plc InstaGroup Ltd Intergas Heating Ltd Johnson & Starley Limited Kamco Ltd Kane International Ltd KD Navien Ltd Kiwa GASTEC at CRE Ltd Lettergold Water Treatment Solutions LLP Logic Certification Magic Thermodynamic box Monarch Water Morgan Lambert Ltd NAPIT NIBE Energy Systems Limited Nirvana Energy Systems Inc
Nu-Flame OFTEC Pektron plc Pump House Pumps Ravenheat Rinnai UK Ltd Sentinel Performance Solutions Ltd Sime Ltd Solar Trade Association Spirotech UK Ltd Sunamp Ltd Sustainable Power Ltd Teddington Appliance Controls Ltd The Electric Heating Company Ltd Thermoserv Ltd Travis Perkins Group UK Heating Distribution Ltd UKLPG Vaillant Group Ltd Viessmann Ltd Vokera Limited Widney Leisure Ltd Wolseley UK Ltd
Ideal Stelrad Ltd Kudox Ltd
Myson Radiators QRL Radiator Group
Zehnder Group UK Ltd
DI UK Ltd DNV GL Dragon Recycling Solutions Ltd EDF Energy (Gas Storage Hole House) Ltd EDF Energy Customer Field Services EDMI Europe Ltd ElectraLink Ltd Elexon Elgin Elster Energy Assets Ltd Engage Consulting Enzen Fastflow Group Ltd Ferranti Computer Systems NV Fiorentini UK Limited Fulcrum Fusion Group Ltd Fusion Provida Ltd Future Energy Group G4S Utility & Outsourcing Services (UK) Ltd Gas Measurement Instruments Ltd. Gateway Storage Company Ltd Gemserv Ltd
George Fischer Sales Limited George Wilson Industries Limited GPS PE Pipe Systems Gridbee Communications GTC Halite Energy Group Harlaxton Engineering Services Ltd HP Humbly Grove Energy Ltd Inovyn Enterprises Limited Islandmagee Storage Ltd Itron Metering Solutions UK Ltd King Street Energy Landis+Gyr Lightsout Computer Services Ltd Lomax Training Services Lowri Beck Services Ltd LSC Group Ltd Meter Provida Ltd Metertech Ltd Mike Stratton & Associates Ltd Morland Utilities Ltd Morrison Utility Services National Grid plc Northern Gas Networks Ltd P N Daly Ltd
PLCS Limited Power Plus Communications AG Providor Ltd Radius Systems Ltd Sarco Stopper Ltd ScottishPower Secure Meters (UK) Ltd Sensus UK Siemens Silver Spring Networks UK & Ireland Skanska UK (Utilities) SSE Hornsea Ltd Storengy UK Ltd The Clancy Group The Murphy Group Tuffentech Services Ltd UK Smart Meter Installations Ltd Uniper Energy Storage Utility Innovations Solutions Ltd Utility Power Systems (UPS) Wales & West Utilities Ltd Wolseley UK Ltd WRc plc
ICOM
Energy Association
ALH Systems Ltd Amec Foster Wheeler Amey AVK UK Limited Balfour Beatty Burdens Bureau Veritas Buss Metering Services Ltd ByBox Calvin Capital Ltd Capita Carillion Utility Services Centrica Storage Ltd Cerro EMS CEVA Logistics Limited CNG Services Ltd ControlPoint Co-operative Energy Crane Building Services & Utilities Develop Training Ltd
Corporate
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ROAD AHEAD CLOSED
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Utility Street Works
New Approaches for Critical Infrastructure 16th March 2016
Cavendish Conference Centre, London
EUA, NJUG, UKSTT, PIG Members £275+VAT Non-Members £350+VAT
www.eua.org.uk/utility-street-works-0
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