Quenching Målaga’s thirst through digitisation
EMASA
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Combining technology with purpose WRIT TEN BY
CATHERINE S TURM AN PRODUCED BY
LE WIS VAUGHAN
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Investing in new technologies in order to provide essential services to its citizens, EMASA remains a leader in the utilities market
O
ne of the first Spanish cities to have a company for the management of the water supply system in the 19th
century, Mรกlaga remains at the forefront of environmental innovation. Undertaking the 04
management of the integral water cycle in the city of Mรกlaga, Empresa Municipal Aguas de Mรกlaga (EMASA) treats water from detection of the necessary hydraulic resources from distribution, purification, sanitation, and supply, to the disposal of waste water or reuse of waste water. Once responsible for designing and implementing all the new information systems for the toll road between Mรกlaga and Marbella, Chief Information Officer, Pedro Galdรณn joined EMASA in a bid to unlock new opportunities and gain the ability to grow within a large public organisation. Responsible for 15 people, he explains that his role has evolved to one which is more focused on business, in order to drive further value through technology.
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€70mn Approximate revenue
1986
Year founded
425
Approximate number of employees
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“For more than seven years,EMASA has been developing,promoting and implanting an intelligent reading system in our city” — Pedro Galdón, Chief Information Officer
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“Technology is everywhere, but here
water. It is a treasure indispensable to
in EMASA it plays a key role. In fact,
all human activity,’ Galdón is keen to
we are the leading company in smart
stress the potential of new technologies,
metering in the Spanish water sector,”
where the company will gain the ability
he says. “For more than seven years,
to analyse big data and provide solutions
EMASA has been developing, promot-
to tackle global water shortages.
ing and implanting an intelligent reading
“We treat waste water in our facilities.
system in our city. Smart metering has
Purifying water, reusing it to irrigate
put us at the forefront of the sector at
and turn solid waste to solid fuel. The
a national level. We already have more
water we can’t reuse is pumped into
than 115,000 electronic meters installed
the city offshore. We are now starting
in Málaga.”
to use drones for inspection tasks,
Whilst the European Water Charter
where it is difficult for workers to reach
has stated that ‘there is no life without
or there is a high level of risk. I think in
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Pedro Galdón Name Here
E EX XE EC CU UT T II V VE EP PR R OF OF IL IL E E
A Computer Engineer by aut background, MBA and Approx 100 words quam aut eaturiwith sequianquiasit, qui PhD from Malaga University, Pedro Galdon has conem workedquo in the IT dolupta cusdand enistium acienimi, offici field since 1993. His previous role as ITSundant Manager Autopista blaudi occumqui cone laborep ratur? asatrempe de del Sol led to the design and implementation for all new voluptu ribus, sequo omnisitem laut a dolut occulparum Information Systems for the new Tollderes Roadaliandit betweenharit, Málaga hillant quibus mi, voloreprovit ende and Marbella. net, offic temperro con experat. Cum faccum quati officiet In 2005 at ISLANDA, an Open Source Development Company peresti ncitia in restrum faccum quo el illuptam dolupta sited at the Technological Park of Málaga, Galdon’s role as erempor alitaquo tem secae vellant. Ta quid qui veliqui CTO sawditi himatibusa advance the company’s surrounding nobitius consediossit evel strategy ius des qui con ped technical resources, and aepernam implementing new systems quam, sedit, totatustevaluating dis nonsequ fugiti conestoand infrastructures. EMASA in 2006 as Technical tas everes id ut autemHeetjoined moluptius. Igenis soloribus accate Head, 2014. sendit,becoming que nos etCIO queinebit et omnih.
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the near future all dangerous jobs will be undertaken by a robot or drone.” Previously, the company housed a traditional IT team suitable for the era in which its infrastructure was developed. However, upon bringing on board SAP technologies, EMASA faced a challenge in upgrading its outdated systems and looked towards gaining significant expertise. Working alongside Nutanix, the business has deployed a hyper-convergence system, but faced resistance from a number of large manufacturers. 10
“ We are now starting to use drones for inspection tasks, where it is difficult for workers to reach or there is a high level of risk” — Pedro Galdón, Chief Information Officer
CLICK TO WATCH : ‘YO GESTIONO MI AGUA NUEVA APP DE EMASA’ 11 “We still took this forward and embarked on this hyper-convergence adventure. Nutanix gave us an escalation in performance with a very simple management system. They put data as close as possible to where it is executed and I think that’s the key to improving traditional performance. It seems like a simple idea, but nobody had thought about it before.” Moving from traditional quality assurance to adopting lean methodologies, all parties have now become involved in EMASA’s new culture in eliminating waste and ensuring quality across every process designed, whilst enhancing the customer experience. All of its operations w w w.e m a s a . es
C OMPA N Y FA C T S
• Málaga was one of the first Spanish cities to have a company for the management of the water supply system in the 19th century 12
• EMASA treats water from detection of the necessary hydraulic resources from distribution, purification, sanitation, and supply, to the disposal of waste water or reuse of waste water • Working alongside Nutanix, the business has deployed a hyper-convergence system • As drought continues to be a key challenge in Málaga, EMASA has sought to raise awareness and create campaigns on the ways its citizens can reduce water usage
€
“ We are the leading company in smart metering in the Spanish water sector” — Pedro Galdón, Chief Information Officer
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will be further bolstered by the EMA-
In 2019, we are aiming to develop
SA’s Laboratories, which adhere to all
a new Virtual Office, which will
international standards.
become our flagship technology.”
Through the use of its support platform,
As drought continues to be a key
Virtual Office, customers have gained
challenge in Málaga, EMASA has
the ability to carry out a number of
sought to raise awareness and
processes 24 hours a day. It is also
create campaigns on the ways its
a key project which the company is
citizens can reduce water usage.
presently working to develop further.
However, Galdón notes that the
“For me, it is one of the most important
business should also further invest
things we can do for our customers.
in improving its present facilities. w w w.e m a s a . es
“ EMASA is an advanced environmental management company and we want to make the citizens the aware of the importance of the dangerous of water scarcity” 14
— Pedro Galdón, Chief Information Officer
“EMASA is an advanced environmental management company and we want to make the citizens the aware of the importance of the dangers of water scarcity. What also makes EMASA different is our promotion of scientific research, cultural activities and assisting with the preservation of the environment,” he adds. “We are transforming EMASA in a technology company. We are facing the fourth revolution with data sensors, drones, devices, applications and more. “We have to be able to take advantage of all of these technologies. If we do that, we will transform EMASA into a more efficient, environmentally friendly and customer-oriented, public company. We will be the kind of public water company you would want your children to have.”
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Plaza General Torrijos 2 Mรกlaga T +900777420 registro@emasa.es