Hotelier & Hospitality Design - March 2022 by Jet Digital Media Ltd

March 2022: Industry News, Openings & Refurbishments, Technology, Recommended Suppliers...

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Contents March 2022

Publication Manager 01843 570940 dan@hotelierandhospitality.com

Jodie Little

www.hotelierandhospitality.com

YOU TUR N O N

SO BRI L L IA

REFLECTS W IT E 3895 Hotelier and Hospitality AW.indd 1

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Anthony Field

Editor anthony@hotelierandhoteldesign.com 01843 570940

ISTAN FOR R B C

ME RO H

Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas.

Publishing Director 01843 595818 jodie@jetdigitalmedia.co.uk

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Industry News

Riwaz by Atul Kochhar to open in Beaconsfield for fourth Bucks restaurant

wice Michelin-starred chef Atul Kochhar has announced the opening of his new restaurant in the historic market town of Beaconsfield in Buckinghamshire. Riwaz – meaning ‘tradition’ – opens its doors on 16th February 2022. Since the restaurant’s conception in April 2021, it’s been Atul Kochhar’s dream to champion the traditional cuisines of India with a menu inspired by history and cultural stories and practices. Atul Kochhar commented: “Now that our Industry has re-opened, it’s a prime time to explore new opportunities, and it’s in the Chiltern Hills’ pretty town of Beaconsfield that we’re opening this new gourmet destination. Our intention is to make Riwaz the place to go for an exhilarating Indian meal that is adventurous and yet remains true to tradition. At Riwaz, we will follow tradition but also remember that traditions get upgraded with time. The team can’t wait for the doors to fly open in Buckinghamshire.”

Hotelier & Hospitality Design

Kochhar’s inspiration for Riwaz comes from his experiences growing up in different parts of India - Bihar, Jharkhand, Uttar Pradesh, Punjab, Tamil Nadu, West Bengali and Orissa among many other regions.

He continues: “I moved to the UK with my well grafted traditions of various parts of India. After almost three decades here, my traditions have embraced ingredients, habits, practices and of course, traditions of the land as well. So, my cooking will be a nod to British Indian traditions – and I am proud of it. “Riwaz celebrates the rustic beauty and charm that I remember from

a young age and that are typical of many Indian regions. There are dishes I am especially excited to prepare for the first time – like Hare Masale Ki Machhi (a Parsi fish dish of john dory with spinach crisps and Neelgiri korma); Rogan Boti (from northern India, a plate of Lake District lamb rump with classic Rogan gravy); and Hiran Ka Keema Salli (using local ingredients, an iconic meal of New Forest Muntjac keema masala with crisp potatoes).” With a menu featuring dishes created and cooked by Kochhar’s grandmother, Riwaz will initially open from Wednesday to Sunday on the former Zizzi site in Beaconsfield. Lunch will showcase a set lunch menu and the Jugalbandi for two to share (£35pp), which includes a spiced potato appetiser of Dilli Ki Aloo Kachloo Chaat and Malai Chandi Tikka grilled supreme of chicken. The evening A La Carte menu (average £60 per head) offers time-

honoured starters (such as Chowk Ki Bhalla Papri Chaat - yoghurt with crisp poori and lentil dumplings with date, served with tamarind, yoghurt and mint chutneys) and characteristic main courses (such as Kali Mirch Aur Adraki Jungli Murg - guinea fowl curry with ginger and black pepper), along with classic vegetables, rice, breads and accompaniments. In addition to the Jugalbandi, a 7-course Tasting Menu (£65 pp) will be available in the evening (Sunday to Thursday). Highlights include Jalpari of Tandoor seared Scottish scallops with lentil salad and spiced broccoli puree, and Malai Chandi Tikka grilled chicken in a cream marinade with silver leaf and bull’s blood leaf salad. The Riwaz bar will offer a great selection of wines, cocktails and customary Indian drinks and there is additional seating outdoors for al fresco dining. Riwaz @home takeaway experience will commence after opening.

Industry News

eren, a collection of high-quality hospitality venues by the sea in South West Wales, has successfully paid off a £600,000 loan it secured at the beginning of the Coronavirus pandemic. In a statement to the press, Seren Collection announced it had paid off the loan, which was secured through the Coronavirus Business Interruption Loan Scheme (CBILS) with Barclays at the beginning of the Covid crisis. The business secured over £600,000 from CBILS in the spring of 2020, and had used the funding to keep the business running, as well as being put towards protecting staff jobs and paying creditors and suppliers. The collection said that repayment of the loan comes with sincere gratitude to the government, and to the financial team at Barclays for their reassuring support throughout an undoubtedly challenging time. The company says the loan and other government support were ‘instrumental’ in allowing Seren to

successfully navigate its way through the crisis and reopen all its venues successfully. Neil Kedward, Managing Director, commented: “Whilst it’s horrible that some hospitality businesses were unable to survive, and many are still impacted, the loan scheme was crucial to our survival during incredibly uncertain times. “All the team at Seren very much respect how government support allowed us to emerge largely unscathed from the crisis, for which we are extremely grateful. Repaying our CBILS loan feels like an important and necessary step to put this crisis behind us. We are now ready to continue our journey.” The hospitality group currently operates four venues around the south west of Wales, most of which are restaurants, however the group’s portfolio does include the Grove of Narbeth hotel in Pembrokeshire. Otherwise, Seren Collection operates the Coast restaurant in Saundersfoot, the Beach House restaurant in Oxwich and the Kiosk Café found at Copett Hall Beach.

Hotelier & Hospitality Design

Seren Collection pays off £600k Covid loan

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OiLChef™ is revolutionizing the food service industry by using this eco-friendly device in deep fryers. It saves operators 50% on oil costs, reduces carbon footprint and improves profit.

The food service and hospitality industry have suffered since the shutdowns started in 2019, while the cost of food has risen greatly. One food group – cooking oil – has more than doubled in price and is set to rise even further.

the thermal conductivity in the oil, enabling a faster heat recovery action in the oil, and allowing you to cook food quicker and at a lower temperature.

One reason is weather related which has reduced crop yield and another reason is economics. Supply chains have been hit with rising costs of fuel and distribution.

A 3 second self-installation virtually maintenance free, and only needs replacing every 3 years, OiLChef™ is a dream come true for professional kitchens that operate deep fryers. OiLChef™ is in thousands of deep fryers around the World and comes with a full 3-year warranty.

How can the food service and hospitality industry protect against these risings costs? The award-winning OiLChef™ accessory makes cooking oil last longer. In fact, OiLChef™, a catalytic convertor for deep fryers is doing just that ! It keeps the cooking oil in a fresher condition, by slowing down oxidation, stopping polymerizations of the oil molecules and by retarding the buildup of free fatty acids, peroxides, total polar materials and most importantly of all the carcinogenic acrylamides in frying oil. The OiLChef™ device is not a filter, it adds nothing to the oil, and takes nothing out of the oil, it is an inorganic device that keep your oil alive for longer. The technology increases

Virtually maintenance free, the OiLChef™ device lasts for 3 years.

Using OiLChef™ in your fryer oil will have a positive impact on fried food quality. Food will cook quicker and crispier at a lower temperature and more importantly, the food will absorb less oil, which in turn keeps the food crispier for longer, tasting better with less of the oil or fat it is being fried in. For more information, go to their web site at www.OiLChef.com Strategic Distribution, Sales and Corporate contact their CEO direct: sean.farry@oilchef.com

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Pictured above left: Tarya Ceiling Rectangle £985, right: Tarya Wall Light £375

Gong lights the way for stylish refurbishment of renowned French restaurant, L’Oasis Nestled in the heart of the small fishing village of La Napoule, L’Oasis is an historic address for French Riviera gastronomy. In 2020 the current owners decided it was time for a reinvention of this legendary establishment, and the stunning new interiors feature beautiful timeless designs from Gong, helping to set the perfect ambience for diners.

he past 18 months have presented a number of challenges for the hospitality industry however, Michelin-starred restaurant L’Oasis took the opportunity as a chance to reinvent and refresh their celebrated restaurant, creating a new, immersive experience for diners.

Hotelier & Hospitality Design

Situated in the bay of Cannes, L’Oasis dates back to 1954 when Louis Outhier set out to create a prestigious dining institution, quickly notching up three Michelin stars. Today, this legendary restaurant is run by Nicolas Decherchi, a chef able to distil an array of gourmet emotions with the changing seasons.

Dedicated to nourishing the senses as well as delighting the taste buds, Cenk Mikailoglu of Studio Ravn in Paris, was commissioned to re-imagine the restaurant interiors, giving it a new lease of life. His vision was to plunge guests into an intimate universe where contemporary and Provençal inspirations, noble and natural materials, works of art and the bewitching scents of the garden blend together seamlessly and the results did not disappoint. Bold contemporary artwork and soft green foliage provide the perfect setting for diners to enjoy the innovative cuisine at a leisurely pace for maximum pleasure. Pictured Above: Tarya Ceiling Rectangle £985

Pictured above: Tarya Wall Lights £375

When it came to the lighting, Cenk turned to Jo Plismy at Gong. Lighting from Gong’s Brass & Metal Collection was selected for it’s beautiful lattice work and majestic golden interior, which diffuses an elegant soft light, perfect for dining. Large Tarya Ceiling Rectangles make a bold contemporary statement over sparkling glass cabinets oozing with delicious delicacies, while

Pictured above: L’Oasis Restaurant Dining Room

matching wall lights set the perfect ambience for relaxing after the meal. Jo Plismy, designer and owner of Gong comments “L’Oasis is an exceptional restaurant with a fascinating culinary history and we were delighted to be part of it’s reinvention. Cenk has done an outstanding job with the new interiors and our Tarya lights fit beautifully alongside the stunning contemporary works of art and wonderful sculptures, which contrast with the neoclassical style of the house itself.” Jo continues “Lighting is great for creating varying atmospheres and in a restaurant for example, a very different feel for the breakfast and lunchtime sittings may be desired, as opposed to the evening service. Having dimmers can help with this and it’s important to consider the amount of natural light in the room and how it changes throughout the day. From an interior design aspect, lights can also be viewed as pieces of art in their own right and bold designs, tactile textiles and sculptural shapes will provide interest to an interior design scheme, even when the light is turned off.”

Jo Plismy works with architects, interior designers, hotels, restaurants and decoration shops throughout the world. Passionate about timeless designs, combined with high quality materials and expert craftsmanship, Gong’s focus is style with atmosphere. Custom orders are accepted.

Pictured above: Tarya Ceiling Rectangle £985

Images courtesy of Cenk Mikailoglu of Studio Ravn, www.studioravn.com and L’Oasis Restaurant, www.domainedebarbossi.fr/les-restaurants

Hotelier & Hospitality Design

Gong’s beautiful Tarya lights used at L’Oasis are handcrafted from antique brass and matt black metal. Also available in the Tarya Collection are matching table lamps, floor lamps, and square or round pendants, making it easy to create a beautiful, seamless lighting scheme.

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MODA ANNOUNCES THE RETURN OF ITS TREND-LED CATWALK SHOWS AND LINE-UP OF NEW AND SUSTAINABLE BRANDS

ne of the UK’s longest standing fashion trade shows and the ultimate fashion destination at Spring Fair, Moda, opens its doors this Sunday 6th until 9th February at NEC Birmingham, and has announced the return of its inspiring trend-led Catwalk Shows and programme of insightful and useful talks, alongside hundreds of new season’s collections and must-have looks from womenswear, accessory, jewellery, and footwear designers and brands. As well as becoming a 4-day show, Moda, which is located in Hall 2, now offers retailers the most diverse fashion buying destination.

Hotelier & Hospitality Design

Visitors to the Moda Catwalk, which kicks off every day at 11am and runs three times a day, will see collections brought to life in carefully curated fashion shows edited into inspiring scenes providing an essential overview of the season. Throughout the four-day show, the Moda stage will also host a packed schedule of talks covering topics including how to build relationships with customers to develop an active and engaged social media community, how identity can help a brand stand out from the crowd, doing the right things to build an online business fast, how to influence in the right way, and tips to help make content work harder.

Buyers looking for the latest fashion, accessories, jewellery & watch, and footwear collections will be delighted to discover brands including Hukka, Jayley, Pretty You London, Henriette Steffensen Copenhagen, Lighthouse Clothing, Soyaconcept, Alice Collins, Gomaye, Lily & Me, Alpe, Camper, Shellys, One Hundred Stars, Sebago, CAT, Fly London, Nomads, Scream Pretty, Lido Pearls, Caprice, InventSports, Georgia Wang, Sea Gems, Leslie Donn, and many more. Ready to wear Turkish brand Hukka produces chic, yet functional attire championing unique design above all else. With a simultaneously understated and impressive aesthetic, Hukka collections are

Showcasing its beautiful, ethical and sustainable clothing, accessories and homeware, One Hundred Stars joins the Moda line-up. As print designers they take inspiration from all over the world, whether it be from antique pottery to traditional woven rugs. Its focus is on delivering slow fashion items that are easy to wear and flattering to all. Visitors will also discover their new range of rich velvet cushions – forerunners to a new and extensive homeware offering. Isobella Snook, Sales and Marketing Manager, One Hundred Stars says; “The choice to show our latest collection at Moda this year was an easy decision to make. The timing is just perfect for One Hundred Stars like many brands now, we sell in season. The fusion between

Spring Fair and Moda effortlessly brings together fashion and lifestyle, which our customers are wanting more, and more of, as the traditional boutique has diversified so much in recent years.” Celebrating 30 years of fair trade, Nomads Clothing also joins the lineup of sustainable brands. Its unique prints and mindful design continue to incorporate the traditional artisan practices that shine through in its lifestyle pieces. Henriette Steffensen Copenhagen is a unique, Danish brand for women which also focuses on sustainability, sensuality & honest designs. All collections have a strong DNA from head designer Henriette Steffensen. Pretty You London are back at Moda and showcasing their new collection. A British company specialising in luxury and contemporary designs with sustainability in mind, Pretty You London’s story began with slippers and nightwear and more recently, loungewear. Think timeless styles that evoke feelings of elegance and comfort. Bamboo Lace is one of their new styles for SS22 incorporating the best-selling features of Bamboo textiles with delicate lace trims. Another unique and highly contemporary brand to add to

the Moda family at Spring Fair 2022 is NOEN, exhibiting on The Godske stand. NOEN is a Nordic contemporary timeless collection for women who seek a versatile wardrobe. Offering flattering silhouettes, beautiful prints and strong seasonal qualities, NOEN creates collections, that provide women with wardrobe choices that suit their lifestyle and celebrates all body types. See the full article here

Hotelier & Hospitality Design

made with the modern woman in mind, without ever compromising on quality. Leading womenswear brand Jayley offers a quintessential fusion of eastern heritage and western desire. Its comprehensive collection of elegant apparel from fine furs to exquisite devores, prêt-à-porter silk dresses, decadent beachwear and accessories are produced from premium fabrics such as cashmere, silk, ethically sourced furs and leathers.

Utilising Battery Power to Maintain Cleanliness

ince the pandemic began, cleanliness has consistently been at the forefront for those working in the hospitality industry and for guests, who increasingly want to see cleaning in action. With trip hazards and risks involved, could battery power be the answer? Covid-19 continues to be top of mind for those in the hospitality sector as customer safety continues to dominate. Customer’s expectations of cleanliness have been heightened throughout the pandemic and it is important to cater for these growing demands to keep guests coming back time and again.

Hotelier & Hospitality Design

Whilst businesses have consistently sought to maintain high levels of cleanliness, there is an increased demand from guests to see cleaning in action.

Traditional machines would lead to wires strewn across the floor creating unwanted trip hazards that would render this unsuitable for popular thoroughfares. However, technological developments have given rise to a new range of battery-powered cleaning solutions that allow for cleaning at all times of the day due to their cordless design which eliminates trip hazards created by loose wires. Exceptional Cleaning Quality Customers expect quality when they enter hospitality venues, right from the moment they step in through the main door to where they will eat or sleep. Maintaining entrances and lobbies should be at the top of the agenda for making customers feel like they have walked on the “red carpet” each time they enter your premises.

Handheld battery powered devices such as the Vacuum Cleaner BVL 5/1 Bp Pack allow users to easily remove loose dirt to maintain the premises. Easily lifting dirt from carpeted flooring, the backpack vacuum cleaner can be easily used in a matter of seconds to whisk away dirt and maintain the luxury aesthetic. With its super-lightweight design, the BVL 5/1 Bp is worn by the user on their back enabling them to easily clean surfaces without the need for cables to be strewn across the area. Added attachments allow for it to be used on a multitude of surfaces from entrance mats to curtains to keep the lobby area pristine for guests. Perfecting Cleaning Quietness Those staying in hotel rooms or frequenting restaurants expect a high-level of cleanliness, however they do not want to be disturbed by loud cleaning appliances. Using battery powered machines can help to reduce noise levels without compromising on performance. Vacuum cleaners such as the T 9/1 Bp have a robust design and emit low-noise levels. The reduced noise output enables cleaners to use them in areas that are open to the public. This is perfect for cleaning corridors and passageways between rooms when dirt may have built up during hours when customers may be sleeping. Effective Cleaning Turnaround It is imperative within the hospitality sector to enable a quick turnaround that does not risk impacting the effectiveness of the clean. Moving to battery powered solutions can greatly increase time saved whilst cleaning as there is no longer the need to unwind and rewind cables to plug machines in. Instead, cleaning machines can be powered at the touch of a button, allowing users to easily get started on the task at hand. Opting to move to battery power can save up to 20% work time compared with corded models, offering more time for cleaners to spend making the final touches to the rooms to help deliver that added luxury.

Hard flooring, such as in bathrooms and open spaces, need to be cleaned effectively using a scrubber drier to mop up unwanted dirt and spills. Traditional manual floor cleaning with a mop and bucket can put areas of flooring out of action for long periods of time – not to mention the added hazard risk of wet flooring.

To help overcome this, cleaners can utilise the BR 30/1 C Bp Pack cordless scrubber drier from Kärcher. This handheld battery-operated scrubber drier is ideal for choice cleaning of hard flooring and tiles. Its microfibre roller technology achieves up to 20 % better cleaning results than manual floor cleaning and up to 60% quicker drying times, preventing the need to close off large areas for long periods of time. Summary Making the move to battery power is about more than pursuing a more sustainable outlook for your hospitality venue. Battery powered machines offer unique advantages that help to speed up cleaning times and maintain effective cleanliness throughout.

Hotelier & Hospitality Design

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ioarmor® can officially announce that their new formulation surface coating has now been tested (under ISO21702:2019) to be 99.9% efficient in reducing Human Coronavirus (Type 229E) – in addition to phi6 enveloped virus, E-coli, and MRSA. Bioarmor® products offer an effective added line of defence against surface viruses, bacteria and other ‘nasties’ – this ultra-thin antimicrobial surface protection remains effective for 90 days, ensuring an added level of protection in a COVID riddled world.

Hotelier & Hospitality Design

Bacterial transmission by hand is one of the most common ways in which common pathogens are spread in high-traffic, shared areas. Bioarmor® antimicrobial technology inhibits the growth of harmful microbes 24/7, helping to keep surfaces more hygienic and reducing the risk for bacteria/viruses to be transferred. The product works within a superthin, invisible coating that has an embedded antimicrobial additive that interferes with the virus’s cell structure and continually acts to reduce the surface activity of harmful microbes including Human Coronavirus 229E, Phi6, Staphylococcus aureus, MRSA & E-coli.

The surface protection coating packs come in retail options of shelf-ready packaging (SRPs) of x10 pieces and clip-strips of x10 pieces plus back to work specials. Business to business options come in bulk box ‘sachet’ dispensers (x100pcs) and spray bottles of 500ml and one litre. Bioarmor (via their UK distributor Bluechipworld Sales & Marketing) are actively seeking retail chains & independent stockists to get on board – please email sales@bioarmor.co.uk or sales@bluechipworld.biz for trade information. Visit www.bioarmor-nano.com to find out more.

Japandi goes dark for 2022

While Japandi will remain popular in 2022, design studio Bobbi Beck predicts it will take a step in a darker direction as the trend develops.

for the past 18 months. All trends develop and we’re predicting that Japandi’s natural next step is to head over to the dark side.”

Since 2019, Google searches for Japandi have risen 1600%. While the trend is likely to remain popular for at least another year, designers are anticipating how the aesthetic may develop.

The prediction correlates with forecasts from both Pinterest and Instagram who tipped Gothic and ‘Goblincore’ aesthetics to enter the mainstream in 2022.

James Mellan-Matulewicz, CEO & Creative Director at Bobbi Beck said: “While Japandi is a comforting aesthetic, it’s already feeling a little oversaturated with more-of-thesame. It’s dominated by neutral palettes and has been

Bobbi Beck is a design & print studio specialising in sustainably-made luxury wallpaper. Providing wallpaper for both homes and commercial spaces, the company is based in Cornwall UK and distributes its products globally at www.bobbibeck.com.

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that everyone deserves to have a great manager, regardless of where they’re based. The development of remote managers is too important to be left to chance. The Leading Remote Teams programme has been designed to upskill managers, developing their ability to stay connected and to deliver tangible benefits; from enhancing team effectiveness and productivity, to improving performance and results”.

ven though many of our team members still work in person, in one location, increasingly the reality is that more of our workforce are working from home and other locations, with teams spread across the country and even across different time zones. But managing team members from a distance, especially when we’re not on-site with them every week, let alone every day, can be tough. Working remotely can be challenging for team members too. It’s harder to understand goals, particularly as tasks evolve and

circumstances change. Working for hours or days with fewer human interactions is isolating, damages morale and reduces connection to colleagues. And there’s a host of new technologies and techniques to master to communicate and collaborate well. Mastering Multi-Units (MMU) wants to help and is launching the Leading Remote Teams programme (five weekly two-hour virtual modules) starting 22 February 2022. Lee Sheldon, Founder and Director of MMU explains: “We believe

Leading Virtually Model™

Lee continues: “As a recognised Blanchard Channel Partner, MMU has added to this powerful core content with two bonus modules, created alongside experts from Redefining Communications and Luminate”. The bonus modules are on the topics of: • Communication – reinforcing Blanchard’s Leading Virtually model with hybrid teams, helping participants better understand their communication style, how it impacts others and how to ensure they’re communicating effectively. • Wellbeing – understanding how stress may be affecting team members (and the remote leader) and learn strategies to ensure that stress is not turning into overwhelm or burnout. The Leading Remote Teams programme dates for the five modules can be viewed and booked via Eventbrite. MMU has created an early bird offer of £349 per participant (saving £50 on a standard participant ticket of £399. Prices exclude VAT and 1st class postage costs). This offer is available until 31 January 2022 and includes full access to five, two-hour live modules, alongside participant materials to embed learning.

Hotelier & Hospitality Design

Supercharge your ability to lead your team from a distance in 2022

Leading Remote Teams includes the complete Leading Virtually course, developed by The Ken Blanchard Companies, the global training organisation responsible for content such as The One-Minute Manager and SLII.

Hotelier & Hospitality Design

4SPACE designers and world-class mixologists create the extraordinary nine-bar dine and entertainment venue PAPA Dubai PAPA Dubai is an exciting 1,580 square metre entertainment destination in the vibrant Atrium complex, the dining and entertainment epicentre of riverside Al Habtoor City.

The last decade has seen 4SPACE blossom and be recognised as one of the finest interior design firms in the region. They are renowned across the GCC for intentionally disrupting interior design concepts and providing unique, well-considered and memorable entertainment spaces throughout Dubai, the rest of the United Arab Emirates and further afield in the Middle East. The latest extraordinary nine bar concept in the vast riverside Al Habtoor dining and entertainment complex is no different. 4SPACE was challenged with an extensive brief to create an urban playground that serves world-class cuisine and cocktails to irresistible beats. 4SPACE partnered with the world’s finest mixologists from Dubai and Moscow to create an exclusive transformational venue. PAPA’s seamlessly shifts from a sophisticated and immersive dining experience to a chic after-party venue with DJs and entertainment as the evening moves to night. Guests will enjoy the new sensory-driven experience as PAPA’s hosts some of the world’s most courageous bartenders vying to show off their avant-garde skills each day. PAPA’s vibe shifts throughout the evening as the energies rise from an after work chillout to an all-night party atmosphere. PAPA’s has nine very distinctive bars, each with different offerings. The total space is made up of little ‘boulevards’ including the Rum Station, Champagne Avenue, Gin Point and Vodka Lane, Tequila Road,

Sake Alley, Whiskey Square and the VIP Lounge. It’s got a cohesive village feel, with archways in different finishings used throughout the expansive space to allow a unified design between each of the bars. The monochromatic colour approach allows a seamless transition between each distinctive bar. As the tempo picks up, the lighting transforms. 4SPACE designers seamlessly integrated the architectural and entertainment lighting with five distinctive ambient moods based on the time of day and desired experience. Each bar has its own distinctive vibe and personality and transforms daily from a chic restaurant where you can dine in style as the evening draws to a close. As nighttime falls over the city, the restaurant becomes an elegant party venue and after club-bar. Explore the feminine Champagne bar with its pretty pink décor, pink terrazzo bar, bubbly textures and organic patterns are featured on the archways and mouldings and printed on the banquette seating. Four classically styled chandelier lighting ensures a romantic vibe. The Rum Station is an eccentric tiki-style bar with impressive totem poles, bamboo accents and vibrant art that adorns the walls. Retro Gin Point and Vodka Lane’s entertainment is centred around an oversized disco ball that’s centred in the arched ceiling. Black and silky steel colours are throughout the bar with black and white terrazzo highlighted features. Bold UV graffiti has been painted on the mesh screens. To continue the slightly masculine feel is the whiskey bar has rich art deco styling, onyx accents and moody lighting. Enter this standalone bar through an imposing arched entry. The Japanese sake bar is cleverly designed around the ancient Japanese Kumiki joinery method which is accentuated with

brick fascias that are stabbed for texture and filled with plaster. The subtle lighting represents a peaceful zen garden and reflecs circular patterns on the floor. Striking artwork and graffiti lines the walls. The Wine Court is designed as a well-stocked wine cellar with four prominent arches and an oversized mirror that reflects the arches into nine. Terracotta, lines the walls and the floors whilst the statement arched ceiling is a mixture of bricks and mirrors. Tequila Road and Mezcal Street is designed to capture the spirit of South America with ‘day of the dead’ sugar skulls centred in the archway, brightly coloured terrazzo for the counter and graffiti artwork on the walls. The rather fun lighting is a nod to Mexican sombreros. The VIP Lounge is the final destination of the night; it’s eccentric, opulent and has an enormous arch with distinctive copper mesh walls, lavish black marble floors and lounge seating. The DJ booth has state-ofthe-art lighting and circular kinetic mirrors for party appeal. Even the toilets are Instagram-worthy with circular installations, stretched mannequin legs and fun house-style mirrors.

Hotelier & Hospitality Design

omfort and soul food are at the heart of the dining experience that takes visitors from evening to the early hours. World-respected bartending figures from Dubai and Moscow partnered with 4SPACE to create nine glorious bars and mixology concepts like no other.

SiteMinder, Hopper partner to fuse benefits of online commerce and travel fintech for hotels

Hopper’s appeal among younger travel consumers has been driven by the company’s unique use of data to help its users secure the best deals. The mobile-first travel app uses approximately one trillion price points per month, over eight years of historical data and trillions of archived prices to create several ‘travel fintech’ products that improve the customer journey. This wealth of data allows Hopper to offer its users algorithm-based tips on when to book a room versus when to wait,

as well as the opportunity to ‘freeze’ a room rate for a small deposit – two features in demand by what SiteMinder has identified as today’s ‘dynamic traveler’ who is driven by fresh experiences and the need to be more in control of their stay. To enable the latter feature, Hopper guarantees its users the ‘frozen’ rate and pays the difference if the rate goes up, and offers alternatives if the room becomes unavailable. Additionally, where online travel agencies commonly use search engines and metasearch to acquire users, Hopper optimizes its reach among younger travelers by almost exclusively using social media, especially newer platforms such as TikTok, Snapchat and Instagram. Hopper’s appeal among younger travel consumers has seen the company grow its revenues by over 300% year-on-year. Today’s partnership with SiteMinder forms Hopper’s first since its recent fundraise of US$175 million. James Bishop, Senior Director of Global Ecosystem at SiteMinder, says, “This partnership brings together two aligned visions for the opening up of every hotel’s access to the world of online commerce and

the transformation of travel through technology. We know through our research that today’s traveler is more tech-savvy than ever before and demands greater flexibility. Through Hopper’s innovative technology, we are pleased to be able to bring more of today’s dynamic travelers to the doorstep of hotels.” David Lewis, Head of Hotel Supply at Hopper, adds: “Our customers are young, app-first and brand agnostic, but they will become the corporate travelers of tomorrow which gives our hotel partners a great opportunity to establish brand loyalty now. In addition to our app business, we’re now seeing significant sales volume from our Hopper Cloud partnerships – a B2B initiative where other travel brands can seamlessly integrate and distribute Hopper’s fintech and travel agency content. Through these partnerships, Hopper is reaching new demographics such as older consumers with more discretionary spending. As we internationalize through 2022, partnering with a global leader like SiteMinder is a great asset.” For more information, visit siteminder.com. To find out more, visit hopper.com.

Hotelier & Hospitality Design

SiteMinder, the world’s leading open hotel commerce platform, and Hopper, the most downloaded travel booking app in North America, have partnered to bring together the benefits of online commerce and travel fintech at a scale never before seen for hotels. The partnership will see SiteMinder’s more than 33,000 hotels in 150 countries gain a newfound ability to reach modern travelers, by directly accessing Hopper’s 70 million users, 70 percent of whom classify as Generation Z and millennials.

Beat the winter blues by bringing in the jazz! No matter what your business you want it to run smoothly, be this assigning workloads, managing partnerships or setting out your budget. But running a successful business is about more than just your day to day operations. It’s about providing an excellent service for your customers or clients. It’s also about encouraging teamwork and supporting collaboration; but most of all, it’s about keeping your workforce focused whilst safeguarding their well-being. Many of us choose to listen to music in our day to day lives as it has the potential to make us feel more positive and upbeat. Listening to music at work could have a similar effect. Playing music in the workplace could help to create a more upbeat and energetic environment and could help to keep staff positive, engaged and support with mental health and well-being.

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And relax…

hat is it your guests love doing when they come to stay with you? As well as lazing in a cosy bed and enjoying an indulgent breakfast, relaxing in a luxurious bath or shower is probably also something they’re keen to do. With no chores or rushing about, relaxation is top of the list! Small wonder then, that baths, luxury showers and chilling out in a spa, pool or hot-tub are so important in helping your guests kick back.

thin, rough towel instantly lowers the mood. Keep guests feeling pampered with rich, fluffy Egyptian Cotton towels. Soak&Sleep’s Egyptian Cotton range of towels are an indulgent 700GSM, making them soft, super absorbent, and sure to be a winner. And as they’re available in a choice of sizes from hand towel all the way up to a supersized bath sheet, you can give your most exclusive guests a real treat.

By using well-chosen essentials, you can enhance your facilities and make guests feel pampered and cared for, ready to return at a future date or recommend you to other relaxationseekers.

Because you also have to consider practicality, it’s good to know these towels are made to last. Made from certified Egyptian Cotton, they are especially durable with doublestitched hems and twisted loop pile, helping to reduce snags. Your investment will stand the test of time, benefitting from a one-year guarantee.

Along with Soak&Sleep’s range of luxury bedlinen and bedding, their towels and robes are similarly luxurious. Well-made with high quality fabrics and finishes, they are available to trade customers at a discounted rate. Here is our pick of their finest products for enhancing your guests’ stay.

Luxurious soft towels It doesn’t matter how blissful the bath or shower, drying off with a

Soft yet sturdy bath mats En-suite and bathroom floors have a habit of getting pretty wet, which is why we’re a fan of a hardworking bath mat. The Soak&Sleep Egyptian Cotton range includes 900GSM bath mats. They’re soft on the feet and work hard, effortlessly absorbing splashes and puddles to keep your guest’s bathrooms luxurious and safe.

Chic pool towels If you’ve got a hot tub, pool or spa facility, dedicated towels make sure your bathroom towels stay where they belong and don’t go missing. Providing towels in another colour is an easy way to subtly indicate where a towel belongs, such as by the pool or in your spa. It’s also a great idea if you’re by the coast and want to provide guests with something to take to the beach. With a range of stylish colours to choose from such as smoky grey or nautical blue, our Egyptian Cotton towels are just as perfect on sun loungers or for drying off with after a dip in the pool or hot tub.

Snuggly bathrobes Show your guests they’re somewhere special by giving them a bathrobe to potter around in. Ideal for chilling out after a bath or shower, or for wearing while they walk to and from the spa, a bathrobe is the perfect blend of comfort and convenience. Soak&Sleep have a choice of robes to choose from. The Turkish cotton bathrobes are wonderfully warm with a classic spa vibe, while the terry lined waffle robes are lighter and have a more contemporary look. See the full range of Soak&Sleep towels, bath mats and robes at soakandsleep.com.

Hotelier & Hospitality Design

luxury bed and bathing essentials for the ultimate in rest and relaxation.

Mastering Multi-Units offers access to world-class leadership programmes With expertise in leadership development, Mastering Multi-Units is offering access to a comprehensive range of world-class programmes for the hotel and hospitality industry and beyond.

eaders face multiple challenges and that’s without taking the trials of the past few years into account. They need to draw on established tools to effectively manage their business and teams. Mastering Multi-Units is uniquely approved to deliver a range of leadership programmes from both the world-renowned The Ken Blanchard Companies and Franklin Covey. Offering these highly effective leadership development programmes for groups of six upwards makes them accessible to any size of hotel or hospitality business. Lee Sheldon, founder of Mastering Multi-Units explains: “No one doubts the pace of change that today’s managers and leaders must contend with and the development support they receive must adapt to changing circumstances too. Leaders within the hotel and hospitality sector have so much to juggle. From changing customer expectations, seasonal highs and lows, new technology, labour issues and staff turnover – it’s a lot! They need to develop a range of skills to keep everything running smoothly and efficiently. Until now, these businesses thought that accessing Blanchard and FranklinCovey content was reserved to large corporates and even larger budgets! Well, now we can help even the smallest team to become outstanding!”

Hotelier & Hospitality Design

Mastering Multi-Units is a Blanchard Partner Network channel partner. The company can draw on two of the world’s most widely used leadership frameworks, the SLII® model and The One Minute Manager, to deliver proven models that help leaders reach their goals.

Mastering Multi-Units is also accredited to deliver FranklinCovey personal effectiveness and leadership development solutions with access to the best tools, videos and self-assessments, including The 7 Habits of Highly Effective People. Find out more about how Mastering Multi-Units can deliver world-renowned training for teams of six and over to improve leadership effectiveness from The Ken Blanchard Companies and FranklinCovey.

make it count

we have all the thread counts you’ll ever need

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You only get one chance to impress, so make it count. With our wide range of high-quality bed linens in a variety of colours and thread counts, your customers will certainly be impressed. From 200 to 1000 thread count, we develop all our ranges to the highest quality. From production to product, we always offer the very best, for a price you can’t refuse.

Open online 24/7

Dedicated Account Manager

Free next day delivery

Exclusive wholesale prices

Soak&Sleep is the UK’s leading online Bed and Bath retailer, trusted by thousand of homes, interior designers and hotels to bring quality bedding for less and provide a great night’s sleep.

soakandsleep.com/wholesale

tried and tested Long, strong, Egyptian cotton fibres - feel the difference

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Open online 24/7

Dedicated Account Manager

Free next day delivery

Exclusive wholesale prices

Soak&Sleep is the UK’s leading online Bed and Bath retailer, trusted by thousand of homes, interior designers and hotels to bring quality bedding for less and provide a great night’s sleep.

soakandsleep.com/wholesale

TSPL acquires Polurrian on the Lizard

Hotelier & Hospitality Design

Travel Sector Property Limited (TSPL) has acquired Hotel Polurrian Limited, owner of the freehold interest in Polurrian on the Lizard at Mullion in Cornwall.

Polurrian on The Lizard first opened in 1912, sitting on 12 acres of ground and including part of the Pulurrian Cove beach. It features 41 bedrooms and underwent a refurbishment in 2019. Amenities comprise a lounge, bar, restaurant, games room, spa, gym and pool, along with six selfcatering villas. All employees at the Polurrian, including the general manager Grant Callaghan, will be retained. TSPL have also entered into a management agreement with Luxury Hotel Management Limited.

Andrew Long, principal director of TSPL, said: “We are delighted to have acquired the Polurrian, which has many happy memories for my family and I since first discovering this wonderful location some 32 years ago. We are proud to own this iconic hotel and to further endorse our Cornwall connections, with regular visits for business and pleasure each year.” Long has plans for further investment in the Polurrian to enhance the hotel’s existing facilities. Alongside his new role as owner, Long will continue to serve as CEO of Extra Motorway Services Areas Group, a company he co-founded and which is headquartered in Beaconsfield. Nigel Chapman, principal of Luxury Hotel Management, said: “We are delighted to be working jointly with Andrew and his team. It’s great to see the next chapter for the Polurrian successfully unfolding and to know that there will be a significant further investment into this muchloved hotel.”

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ENHANCE THE ENVIRONMENT Music could help set the tone, boost the mood and create a more upbeat atmosphere.

STAND OUT FROM THE COMPETITION

SUPPORT THE FUTURE OF MUSIC By purchasing TheMusicLicence, you are supporting the future of music by helping to ensure that its creators are fairly paid for their work.

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CUSTOMER ENGAGEMENT

EMPLOYEE ENGAGEMENT Music could help to engage your staff with your business, promote engagement and collaboration and improve morale.

CUSTOMER LOYALTY AND RETENTION

10 benefits music can have on your business You can discover our final four reasons on how music could benefit your start-up by visiting our website. Put the power of music into your business with TheMusicLicence. If you are going to introduce music, or if you are already using music in your business, you’ll usually need a music licence. By purchasing TheMusicLicence you are supporting the future of music by helping to ensure its creators are fairly rewarded for their work. TheMusicLicence covers virtually all commercially released music available – millions of songs & recordings, including the most popular & well-loved music, not just from the UK, but globally, allowing you to choose the music that reflects you and your customers in your new venture.

0808 134 8364 8am – 6pm, Monday – Friday

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Restore the Rhythm Music is a power, Music is a gift. Music stops the clock, it’s a change, a shift. Whether it’s up front and live. In the background inside. The music had been silenced but now it’s time to revive. It keeps you going on a long day. It can be the centre of your short day. It can fill that gap when there is nothing… more to say. Whether you’re the butchers, the bakers or the future innovators. If music is a drive. Makes you want to strive. Then surely, music helps bring your business to life.

Music could help your business get back to its best.

0800 0868 801 pplprs.co.uk/restore-the-rhythm