ZUID-AFRIKAANS HOSPITAL
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ZUID-AFRIKAANS HOSPITAL A Century of
Quality Healthcare PRODUCTION: Eleanor Sarbutt-King
Who could have predicted that, from humble beginnings in 1904 as a six-bed nursing facility, Zuid-Afrikaans Hospital would burgeon into a facility boasting 181 hospital beds, more than 430 employees staffed exclusively by top specialists. MD Robert Jordaan talks Enterprise Africa through years of exceptional growth in all departments, where the utmost in care, efficiency and service are prescribed as standard.
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While the physical appearance and facade of the hospital may have changed over its near 120-year lifetime, what Zuid-Afrikaans Hospital has never deviated from is the level of service and peerless standards that generations of families have grown to know and trust. Zuid-Afrikaans Hospital has gained a wide-reaching reputation
for the state-of-the-art equipment it deploys, and cutting-edge theatres, all combined with the very best nursing care. Patients enjoy additional restorative benefits in its unique healing environment which boasts beautiful outdoor gardens and verandas. A private, independent and not for profit organisation, ZuidAfrikaans Hospital maintains a
staunch commitment to providing superior patient-centric care, whilst making continual advancements towards world-class clinical innovation. “Our top-class doctors provide expert care and are actively involved with their patients,” relays MD Robert Jordaan, “and we remain a hospital of choice for our patients that offers the highest level of patient-centred treatment.”
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INDUSTRY FOCUS: HEALTHCARE
NURTURING GROWTH AND DEVELOPMENT One key recent development at Zuid-Afrikaans Hospital was a quite remarkable extension to its physical capacity, as it stands today proudly able to accommodate some 181 patients in a first-class facility. “Our recent addition of 42 new beds was a rather extraordinary allocation on the part of the Department of Health, which regulates the total number of
beds we can offer,” Jordaan outlines. “An increase on this scale is far from an everyday occurrence,” he adds, speaking of an excellent working relationship between the two parties. “From a growth point of view, and compared to the position we were in two years ago prior to the advent of Covid, this represents an increase of at least 30% and is a key avenue of development for Zuid-Afrikaans Hospital,” Jordaan summates.
When it comes to hospital choice, of course, everything depends on the quality of care and the overall healing culture offered to their well-respected patients. Jordaan details some of the key services and procedures which the hospital’s array of expert practisers deliver. “Our core business takes in key focuses on cardiology and cardiothoracic, spinal, orthopaedic, general and ENT surgeries,
KARL STORZ ENDOSCOPY SOUTH AFRICA: WORLD-CLASS TECH SUPPORTS SA HEALTHCARE Supporting clinical processes through the application of advanced technology, KARL STORZ Endoscopy South Africa is a preferred partner of leading healthcare facilities across South Africa. Bringing its well-known and widely respected brand of creativity, flexibility, and excellence to the South African market, KARL STORZ Endoscopy South Africa serves clients in human medicine, veterinary medicine, and industrial endoscopy with a globally-backed, world-leading portfolio of products that improve the operations of clinicians, medical personnel, and other users, refining end results for patients and clients. The company has been working alongside leading organisations in South Africa for decades, with quality at the heart of everything it does. Building deep and mutually beneficial relationships with businesses across different sectors, KARL STORZ Endoscopy South Africa is recognised as a partner that helps drive service excellence. The focus for Zuid Afrikaans Hospital is to be a magnet for the region, known for offering world-class service, exceeding the expectations of patients. Its surgeons are some of the world’s finest, and subsequently opt for the best tools in theatre. KARL STORZ Endoscopy South Africa has been a partner to this impressive hospital for many years. “We have a strong and healthy relationship with Zuid Afrikaans Hospital, in being a service provider of capital equipment,” says Managing Director, Marion Burgess. “Our work at Zuid Afrikaans Hospital is an ongoing daily occurrence where we work alongside all stakeholders in minimally invasive surgery. Our endoscopic equipment is used in all spheres of minimally invasive surgery and training at the hospital.” Aiming for country and continent-leading status in cardiac care, Zuid Afrikaans must choose partners with proven ability and KARL STORZ delivers international standards. “Resolution is one of the key factors enabling the identification of fine details in endoscopic images,” says Burgess. “The primary goal of any surgeon is to achieve optimal surgical results. To meet this objective, the visualisation and display of significant and critical structures is of crucial importance to the surgical workflow. The rapid development of camera technology has led to even greater insights in the surgical field as well as increasingly broader range of treatments in minimally invasive surgery and, ultimately, to a potentially better outcome for the patient.” Working together, the two companies have created a situation where surgeons and patients feel confident, and the result is service excellence that is not achieved elsewhere. “Guiding surgeons to better outcomes, and improving patient satisfaction is our priority,” says Burgess.
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KARL STORZ ENDOSK Since its beginning in 1945, the KARL STORZ family company has g instruments, and devices. Not a giant on an international scale b This guiding statement of company management is well known t istics that are at the root of the company’s success: Visionary id grated into a concept of sustainable entrepreneurship. With t Long-term, sustainable devel Finding even better technological solutions for endoscopy is w us while advances in medicine fascinate us. Our goal is to furth Made
KARL STORZ ENDOSKOPE - THE FAMILY COMPANY Since its beginning in 1945, the KARL STORZ family company has grown into a global manufacturer and distributor of endoscopes, medical instruments, and devices. Not a giant on an international scale but leaders in matters that count: Creativity, versatility and competence. This guiding statement of company management is well known to each and every KARL STORZ staff member. It stands for the characteristics that are at the root of the company’s success: Visionary ideas that are grounded by traditional precise workmanship and are integrated into a concept of sustainable entrepreneurship. With this recipe for success, the company confidently faces future challenges. Long-term, sustainable development is always our primary concern. Finding even better technological solutions for endoscopy is what drives us forward. Technological milestones from the past motivate us while advances in medicine fascinate us. Our goal is to further consolidate our technological leadership in the future. Innovation – Made by KARL STORZ.
Karl Storz Endoscopy SA (Pty) Ltd | Tel: 021 417 2600 | www.karlstorz.com
INDUSTRY FOCUS: HEALTHCARE
specialist physician and paediatric services,” Jordaan delineates. “Healthcare in South Africa is trending towards the treatment of same-day surgical patients in day clinic facilities, henceforth” he continues, explaining that Zuid-Afrikaans Hospital’s growth is not to be limited to within its current bounds. While already comprehensive, it is a portfolio to which developments and additions are constantly being proposed and made, too, he continues. “While we will remain centrally focussed on cardiology, a hugely important area for us at present and one that we are striving to evolve concerns our emergency department.”
establishment, “and our unbending aim is to offer the right services, at the right time and at the right calibre.” This translates in part to a constant bid to keep the patient in hospital for the absolute minimum time that is needed, he furthers. “We offer, to my mind, a superior service to our patients, as we allow them to leave with minimal delay or undue stress. This helps to negate the ever-looming menace of hospital-acquired infections but is also important when we consider the influence of our health funders.” Zuid-Afrikaans Hospital’s refusal to admit anything but the highestquality, world-class service has a holistic benefit, according to Jordaan.
SUPERIOR SERVICE BENEFITS EVERYONE “At Zuid-Afrikaans Hospital, we provide a healthcare service,” Jordaan recognises of the private, independent nature of the
// BEING A HOSPITAL OF CHOICE ENSURES ORGANIC GROWTH DUE TO THE HIGH LEVEL AND QUALITY CARE OUR PATIENTS EXPERIENCE //
General Intensive Care Unit (GICU)
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“It makes sure that patients are able to leave us as quickly as possible, having had the very best experience available to them and poised to recover in a fashion that would have been otherwise unattainable, which in turn creates the capacity to admit more patients to the hospital. “In our patient feedback, at least 90% of people testify to the level of service they experience here. Being a hospital of choice ensures organic growth due to the high level and quality care our patients experience.” It is a service and success which Jordaan is not averse to harnessing the power of technology to bring on further, he reveals. “We are
ZUID-AFRIKAANS HOSPITAL
always looking to utilise advanced technology, to develop a leading edge in our core clinical disciplines and business processes. The focus to become more digital will also increase the availability of our nursing staff to care for patients. “Continuing to build on a deeply rooted culture of care and excellence, provides a unique foundation for the future of the hospital” he beams. It is a blend that will prove crucial to Zuid-Afrikaans Hospital and its future successes, with no plans to stray from
the human, personal focus that has guided it to its current standing. “We have learned that it is impossible to do everything for everyone, which has inspired us to create this niche hospital,” Jordaan encapsulates. “Our philosophy is to concentrate on our core business, and do that to the absolute best of our ability, investing in world-class equipment and employing quality doctors and staff that are dedicated to the hospital. That is the Zuid-Afrikaans Hospital’s recipe for success.”
// CONTINUING TO BUILD ON A DEEPLY ROOTED CULTURE OF CARE AND EXCELLENCE, PROVIDES A UNIQUE FOUNDATION FOR THE FUTURE OF THE HOSPITAL // WWW.ZAH.CO.ZA
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April 2022
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ENTERPRISE AFRICA
APR IL 2022