Enterprise IT World December Issue 2018

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RS 20 | PAGES 68 | VOLUME 03 | ISSUE 10

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FOR THE CIOs. BY THE CIOs. DECEMBER 2018

SPECIAL EDITION FOR CIOs

EXCLUSIVE INTERVIEW

SRIDHAR PINNAPUREDDY FOUNDER AND CEO CTRLS DATACENTERS P.16

EXCLUSIVE COVERAGE

PERFORMANCE 2018

30TH NOVEMBER

GURUGRAM

SOPHOS..................................................... P56 ESDS............................................................ P58 SALESFORCE........................................... P59 NETAPP...................................................... P60 SONICWALL............................................. P61 COMMVAULT.......................................... P62 INSTASAFE............................................... P63 FIREEYE...................................................... P64 ZENDESK................................................... P65 GURUCUL................................................. P66

CTRLS CONGRATULATES THE WINNERS OF CIO 200 AND VALUES THEIR CONTRIBUTION TO THE INDIAN ECONOMY AND INDUSTRY

EXCLUSIVE COVERAGE FROM PAGE 20

EDITOR’S LETTER

CHANGEAGENTS 200 WAS NEED OF THE HOUR Finally, the biggest CIO event in India

ChangeAgents 200 or CIO200 got over on 30th November and 1st December. CIOs from across India and some from Middle East, APAC and Europe exchanged their view points on various topics starting from digital transformation to security to Block Chain and Big Data.

Not only they exchanged their view points with each other but also played cricket and Golf with other. The uniqueness was these people were in various age groups and various vertical industries and they mingled and extended their camaraderie.

Some of these people had also visited CTRLs DC based out of Noida.

The point here is that the more these people mingle with each other and talk to each other the easier it is to deal with the complexity of technology. One must admit that the industry dynamics is changing very fast and requires different set of technologies and skill sets. Everything is becoming very targeted and result oriented. Millennials are playing major role in the decision making. The CEOs are becoming worried as to how they can keep their organizations nimble in order to adapt to the customers’ requirements. And the CIOs are becoming cogwheels of change. Their decision of right technology

COVER STORY

NEXT MONTH SPECIAL

TECHNOLOGY IN 2019 THAT CIOS SHOULD WATCH OUT FOR

The next issue’s main feature observe the technological landscape for 2019 and what technologies will be the biggest influencers in CIO plans. The story will shed light on questions like trends that will reach maturity in 2019, new adoption trends in Indian Enterprises, the approach of CIOs and the role of technology partners, digital transformation aspirations, IT budget for 2019 and adding value through projects. The fields that will be observed are Datacenter Space, Enterprise Mobility, Industry 4.0, Enterprise Security, Cloud Computing, Machine Learning and BI.

adoption is changing the future course of their organization.

But at the same time, they are also falling pray to the exorbitant finance allocation on the technology acquisition which is not going well with the CFOs and CEOs. In this situation, it becomes necessary that they learn from each other and adopt the latest technologies.

Today, technologies including IOT, robotics, AI, Block Chain are absolutely required but the complexity and right sizing is a real challenge. Without understanding the complexity and making the right major of technology can entail an unnecessary investment which neither the CFO nor the CEO stand to.

So, this kind of events help the CIOs exchange their thoughts.

We know there are various online platforms where they also talk to each other on these aspects, but a one on one environment does not have any comparison. Therefore, our effort was to bring the whose and who of the CIO community and create an environment where they share with each other under one roof. We try to become innovative every year. This year we tried some games with the serious discussion. Next year, we will also add certain elements which will be very interesting for the CIOs. Until then keep yourself informed about this event and be in touch with us.

S A N J AY M O H A PAT R A S A N J AY @ A C C E N T I N F O M E D I A . C O M

SUPPLEMENT

SCOPE for DIGITAL TRANSFORMATION IN GOVERNMENT SECTOR

We will delve deep into the sector and observe were the Indian organizations in goverment sector have reached in their digital journey. Topics will include how digital transformation projects fared in 2018, factors affecting government technology adoption, challenges faced, plans and projects in pipeline, and focus on security in 2019.

PLUS

Interviews and Case Studies

Catch interviews, guest articles and case studies of recent applications from the Industry stakeholders, IT/ITES Vendors and IT leaders and CIOs from the Enterprise IT World CIO Community.

Send in your inputs to sanjay@accentinfomedia.com DECEMBER 2018 ENTERPRISE IT WORLD

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CONTENTS V O L U M E 0 3 | I S S U E 1 0 | DECEMBER 2 0 1 8 | W W W . E N T E R P R I S E I T W O R L D . C O M

FOR THE CIOs. BY THE CIOs.

Publisher: Sanjib Mohapatra Chief Editor: Sanjay Mohapatra Senior Editor: Chitresh Sehgal Associate Editor: Deepak Singh Designer: Ajay Arya Assistant Designer: Rahul Arya, Deepak kumar Web Designer: Vijay Bakshi, Sangeet Technical Writer: Manas Ranjan Lead Visualizer: DPR Choudhary MARKETING Marketing Manager: Nidhi Shail nidhi@accentinfomedia.com SALES CONTACTS Delhi 6/102, Kaushalya Park, Hauz

EVENT COVERAGE

Khas

BIGGEST CIO SUMMIT 20 INDIA’S WRAPS UP ANOTHER SUCCESSFUL SHOW

A major milestone in the Indian IT Industry, ChangeAgents (CIO200 ) Summit & Awards hosted India’s top IT Leaders in a premium residential Summit spread over 2 days...

CTRLS / 16

Taking The Next Step In Becoming The Choice Of Cios Globally

MORE INSIDE Editorial~ ~~~~~~~~~~~~~~~~~~~~~~~~~ 03 News~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 06 INTERVIEW CTRLS~ ~~~~~~~~~~~~~~~~ 64

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52 EVENT COVERAGE

CIO RETREAT

“CIOs SHOWCASE SKILLS IN GOLF AND CRICKET AT CIO RETREAT”

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ENTERPRISE IT WORLD DECEMBER 2018

PERFORMANCE 2018

SOPHOS

“We have Reached a Turning Poiny in Enterprise Security”

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PERFORMANCE 2018

PERFORMANCE 2018

“The Next Phase Of Customer success”

“Enabling Secure Cloud Transformation For Enterprises”

SALESFORCE INDIA

INSTASAFE

ITWORLD

ROUND UP

Intelligent Enterprises in APAC grow tenfold from 2017 B Y S A N J AY @ A C C E N T I N FO M E D I A . C O M

Zebra Technologies Corporation announced the results of its second annual “Intelligent Enterprise Index” and, introduced Zebra Savanna – the Data Intelligence Platform, in India. The Index is a survey that measures where companies are on the journey to becoming an “intelligent enterprise”. An intelligent enterprise is the one that connects the physical and digital worlds to drive innovation through real-time guidance, data-powered environments and collaborative mobile workflows.

By scoring more than 75 points on the overall Index, the number of companies globally defined

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ENTERPRISE IT WORLD DECEMBER 2018

as an “intelligent enterprise” doubled to 10 percent in 2018. In Asia-Pacific, there was a spike in the number of companies that were rated as truly “intelligent” – moving up 20 percent to 22 percent this year.

The average Asia-Pacific score increased from 49 points in 2017 to 63 points in 2018, underscoring the rapid adoption of Internet of Things (IoT) solutions in the region. The Index measures to what extent companies today are meeting the criteria that define today’s Intelligent Enterprise.

D ATA BRIEFING

USD 10.3 Million

Economic loss incurred by largesized organization in India from cyberattacks Source: Frost & Sullivan study commissioned by Microsoft

ITWORLD // NEWS BRIEF

Atos backs Indian government in its National Supercomputing Mission

Atos has unveiled a major 3-year contract with the C-DAC (Centre for Development of Advanced Computing), an organization within the MeitY (Ministry of Electronics & Information Technology, India) to supply its BullSequana supercomputers. This contract is part of the NSM (National Supercomputing Mission), a 7-year plan of INR 4500 crores led by the Government of India which aims to create a network of over 70 high-performance supercomputing facilities for various academic and research institutions across India.

“We are honored to be given this opportunity by the Indian Authorities to be part of the NSM initiative and to become the technology partner of C-DAC for HPC-related platforms. We’re proud to be supporting India as one of the major markets with its strong growth expectations. The choice of the Indian government is testament to our experience and

CIO

expertise in high-performance supercomputing and I am delighted that our BullSequana, with its unique Direct Liquid Cooling platform, will be enabling Indian academic and research institutions to accelerate their research” said Pierre Barnabé, Chief Operating Officer, Big Data & Security at Atos.

“We would like to thank the Hon’ble Minister MEIT, Secretary MEIT and the Director General of C-DAC Dr. Hemant Darbari for giving this opportunity to participate in a such a prestigious program. We are very excited and looking forward to this unique technology partnership with C-DAC. Besides delivery of the Make in India Supercomputers, the partnership will bring to bear cooperation in many emerging areas, including exascale computing, artificial intelligence and quantum computing,” said Arvind Bajaj, Vice President and Head Big Data & Security at Atos in India.

EVENTS

18 DEC 2018

Mumbai Conference aims to bring together leading Cyber Security experts & CXOs for an interaction on preparedness to overcome future cyber threats.

INTERNATIONAL CYBER SECURITY

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ENTERPRISE IT WORLD DECEMBER 2018

17 – 18 JAN 2019

Tech Mahindra and H2O.ai provide AI and ML Solutions

Tech Mahindra and H2O.ai established a Center of Excellence to provide AI and Machine Learning solutions to enterprise customers. The partnership aims to combine H2O.ai’s enterprisescale automatic machine learning platform, H2O Driverless AI, with Tech Mahindra’s domain expertise across multiple industries and verticals, in order to bring next generation AI and machine learning solutions to enterprise customers around the world.

H2O Driverless AI empowers data scientists or data analysts to work on projects faster and more efficiently by using automation and state-of-the-art computing power. By delivering automatic feature engineering, model validation, model tuning, model selection and deployment, machine learning interpretability, time-series, NLP, and automatic pipeline generation for model scoring, H2O Driverless AI will provide Tech Mahindra customers with a data science platform that addresses the needs of a variety of use cases for every enterprise.

18 JAN

19-20 JAN

New Delhi India Digital Summit will cover areas like value added services, m-commerce, payment and networking, crucial issues relevant to the use and application of various digital media.

Bengaluru India Digital Summit will cover areas like value added services, m-commerce, payment and networking, crucial issues relevant to the use and application of various digital media.

INDIA DIGITAL SUMMIT

SMART TECH HEALTHCARE SUMMIT

INTERNATIONAL CONFERENCE ON NETWORKS & COMMUNICATIONS

Chennai Conference looks for significant contributions to the Computer Networks, Communications, wireless and mobile computing for wired and wireless networks

NEWS BRIEF // IT WORLD

India’s CISO Dr. Gulshan Rai flags off InfoSec Global 2018

S/HE SAID IT

ASHOK PAMIDI,

CEO, NASSCOM FOUNDATION

“With Industry 4.0, we are at the threshold of what could be history in the making. We plan to use funds to skill people on new technologies like AI, ML, Blockchain, Robotics, etc. and bridge the skills gap.”

InfoSec foundation, a non-profit platform dedicated to cyber security hosted the InfoSec Global Summit 2018 at The Park Hotel, Kolkata on the 16th of November 2018. The foundation with such events works on a collaborative framework to blend users, manufacturers, police, government, providers, policy makers, law and law enforcement, prosecution and other respective stakeholders.

The primary is creation of an environment conducive to Cyber Security and the impending need of bringing all Industry verticals together to further this initiative.

Under this banner a series of Cyber Security Conference in India have taken place. “InfoSec Global in 2017 witnessed some path breaking developments in

QUICK BYTE ON

the domain. The event had experienced national and international speakers, delegates across industry verticals including Chief Guest Dr. Gulshan Rai, Chief Cyber Security, PMO, Govt. of India, Shyamal Datta, IPS (Retd.), Former Director – IB, Former Governor of Nagaland, Debasish Sen, IAS, Additional Chief Secretary, Information Technology & Electronics, Govt. of West Bengal, Hari Kusumakar, IPS, Secy Co-ordination, Home & Hill Affairs and State Cyber Crime Coordinator, West Bengal, Sushobhan Mukherjee, Chairman, InfoSec Foundation and CEO, Prime Infoserv and Sanjay Mahapatra, Chief Editor Enterprise IT World who performed keynote duties at the inauguration of the 2018 event.

“It is critical for enterprise organizations to have an edge strategy to unify, edge to cloud connectivity, to rapidly build IoT applications, and to provide real-time analytics closer to where the data is generated,” ASHISH NADKARNI, G R O U P V I C E P R E S I D E N T , I N F R A S T R U CT U R E SY S T E M S , P L AT FO R M S A N D T E C H N O LO G I E S , I D C .

SECURITY

100 million of Quora users hit by a cyber data breach as

Hackers gained personal data of users of the world famous question and answer website: Quora. CEO Adam D’Angelo said in a blog post that one of their systems had been “hacked by a malicious third party”. The information was compromised includes user names, email addresses and encrypted passwords as well as data from Facebook and Twitter integrations on their website if people chose them to login to Quora.

DECEMBER 2018 ENTERPRISE IT WORLD

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ITWORLD // NEWS BRIEF

Nutanix Xi IoT Brings Intelligence to the Edge

Siemens, Aruba form strategic partnership for integrated networks Siemens and Aruba announced a strategic partnership focused on bridging the Operational Technology (OT) and Information Technology (IT) worlds. Based on the complementary portfolios, Siemens and Aruba are able to support customers with highly reliable, secure and insightful data networks enabling high plant and network availability.

Customers benefit from integrated networks with proven interoperability from factory floors to corporate offices based on Siemens’ expertise as a leading provider of industrial Ethernet network components and Aruba’s as a leader in wired and wireless LAN infrastructure.

EXECUTIVE

Digitalization, Industrie 4.0 and Industrial IoT are raising new challenges because now data increasingly must traverse the boundary separating IT and OT. Typically, deterministic, industrial OT networks are not coupled tightly with enterprise IT networks. This results in gaps in data and device visibility, application assurance, availability, and security. Bridging that divide requires deep expertise in both worlds and knowledge of the respective operational and security requirements. In the IT world, cybersecurity and trustworthy data are top priorities, whereas in the OT world, plant availability and manufacturing output targets are most important.

Nutanix announced the general availability of Xi IoT, a new edge computing service offered as part of the company’s Xi Cloud Services. Combining the simplified elegance of core Nutanix solutions with a streamlined approach, Xi IoT eliminates complexity, accelerates the speed of deployment and elevates developers to focus on the business logic powering IoT applications and services.

In 2017, 3 billion enterprise IoT edge devices generated up to 30 times more data (256 ZB) than the 30+ million nodes across public and private cloud data centers. But the current IoT model in which the massive amounts of data on edge devices is sent back to a centralized cloud for processing has severely limited the ability of customers to make real-time, actionable decisions from intelligence gained at the edge. For customers, deriving value from this massive amount of data is rife with latency issues, lack of scalability, lack of autonomy, and compliance and privacy issues.

Unlike traditional IoT models, the Xi IoT platform delivers local compute, machine inference, and data services to perform real-time processing at the edge. Xi IoT Data Pipelines can securely move intelligently analyzed data to a customer’s public (Azure, AWS or GCP) or private cloud platform of choice for long-term analysis. Edge and core cloud deployments all operate on the same data and management plane, so Xi IoT customers have seamless, simplified insight into their deployment.

MOVEMENT Manish Kumar Sinha joins Busch India as Global Application Manager SAP

Skybox Security Appoints Amrit Williams as Vice President of Products

Amit Jaokar joins Motilal Oswal Financial Services as Head of Technology

Endurance International Group ropes in Manish Dalal As Managing Director of Asia-Pacific

Tech Mahindra promotes Jagdish Mitra to drive growth for Enterprise Business

Knowlarity on boards telecom professional Yatish Mehrotra as its CEO

10 ENTERPRISE IT WORLD DECEMBER 2018

Sasken appoints Vinita Shrivastava as Chief People Officer

Amitabh Mishra joins Emcure Pharmaceuticals as Chief Technology Officer

Pankaj Mittal adds another hat to his portfolio as COO of Aurigraph.ai

ITWORLD // NEWS BRIEF

BOOK

SHELF

Transformation strategy for the Digital CIO

GLOBAL UPDATE

Cyberattacks cost Large Enterprise approx. US$10.3 Mn in Economic Losses

A Frost & Sullivan study commissioned by Microsoft reveals that a large-sized organization in India incurs an average of US$10.3 million of economic loss from cyberattacks whereas a mid-sized organization incurs an average of US$11K. The study, titled “Understanding the Cybersecurity Threat Landscape in Asia Pacific: Securing the Modern Enterprise in a Digital World”, aims to provide business and IT decision makers with insights on the economic cost of cybersecurity breaches in

the Asia-Pacific region identify the gaps in organizations’ cybersecurity strategies. The study involved a survey of 1,300 business and IT decision makers ranging from midsized organizations (250 to 499 employees) to large-sized organizations (>than 500 employees). The study reveals that more than three in five organizations (62%) surveyed in India have either experienced a cybersecurity incident (30%) or are not sure if they had one as they have not performed proper forensics or data breach assessment (32%).

“As companies embrace the opportunities presented by cloud and mobile computing to connect with customers and optimize operations, they take on new risks,” said Keshav Dhakad, Group Head & Assistant General Counsel, Corporate, External & Legal Affairs (CELA), Microsoft India “With traditional IT boundaries disappearing the adversaries now have many new targets to attack. Companies face the risk of significant financial loss, damage to customer satisfaction and market reputation—as is evident from high-profile breaches this year.”

BY

VIVEK VISHNU

PRICE

RS. 1530.00 (PAPERBACK) WHERE:

AMAZON.IN

About The Book This book would provide guidance for the new breed of technology leaders – The Digital CIO in powering Digital Transformation of organizations.

Key Feature This book is structured around the Digital Transformation methodology forged by the author in the real world environment of transformation initiatives.

TCS, SAP link up to build Intelligent Rail Digital Maintenance powered by Leonardo Tata Consultancy Services is partnering with SAP to build the Intelligent Rail Digital Maintenance (iRDM) solution, powered by SAP Leonardo, to help rail customers digitally transform their businesses. TCS’ iRDM Solution leverages cutting edge technologies including Internet of Things, machine learning, advanced analytics, big data, drones and mobility components of SAP Leonardo to carry out drone-based safety inspections, remote monitoring of the condition of all asset classes, including rolling 12 ENTERPRISE IT WORLD DECEMBER 2018

stock, tracks, structures and way side equipment, and perform predictive maintenance to prevent critical component failures. The Solution’s digital asset maintenance functionality integrates with customers’ enterprise asset management processes.

The new solution is expected to improve safety, reduce unplanned outages, enhance efficiency and reduce capital equipment investments by extending the useful life of assets.

NEWS BRIEF // IT WORLD

Indian companies share best practices ahead of the data protection law

First ‘Privacy Matters’ roundtable, Mozilla brought together the brightest minds from India’s leading and upcoming online businesses to discuss practical issues surrounding data privacy. It saw participation from a variety of companies - ranging from SMEs to large conglomerates, including Aditya Birla Group, Dunzo, Ibibo, Practo, Ola, Zeotap,

Zomato, among others.

The 5-hour long session was conducted using Mozilla’s Lean Data Practices framework that puts forth privacy principles and practical steps to implement them. With a mix of engineering, C-level, product and legal folks driving the discussions, the workshop focussed on the incentives for companies to stay “lean”, and minimize the personal data they collect and store; ways to build-in security features; and finally, effective ways to communicate with users and offer them more meaningful choices vis-à-vis their data.

Intel AI Opens Door to Mobility for Quadriplegic Community With HOOBOX Robotics’ Wheelie 7 kit powered by Intel AI technologies, people can control their motorized wheelchairs with simple facial expressions. There are more than 60 people in the United States testing the Wheelie 7 – most of whom are quadriplegics, people with amyotrophic lateral sclerosis or senior citizens. “it’s important to recognize the ways technology can help people regain mobility and control of their lives.

DIGEST PAYTM PARTNERS WITH LIC FOR SEAMLESS ONLINE PREMIUM PAYMENTS One97 Communications Limited, that owns the brand Paytm has announced a strategic partnership with the country’s largest insurance firm – Life Insurance Corporation of India (LIC). With this association, customers can now make LIC insurance premium payments seamlessly on the platform in under a minute.

The platform provides easy online insurance premium payment solutions for over 30 insurance companies including LIC, ICICI Prudential Life, Reliance Life, Max Life Insurance, HDFC Life, TATA AIA, SBI Life, Aditya Birla Sun Life, Canara HSBC Life Insurance, Shri Ram Life and Star Health among others.

Paytm is fast becoming the preferred platform to make online insurance premium payments among users and is projected to achieve a run rate of 30-40 million policies by end of the year.

India’s life insurance sector is the biggest in the world in terms of policy count with about 360 million policies. It is expected to increase at a Compound Annual Growth Rate (CAGR) of 12-15 percent over the next five years. The insurance market is also expected to quadruple over the next decade from its current size of US$ 50 billion. Paytm aims to tap into this market with its quick and convenient insurance premium payment service.

Era of 5G and IoT to transform India’s Satellite Communications Eco-system

Broadband India Forum held its Fourth International Annual Satcom Summit ‘India SatCom-2018’, in New Delhi. The event was inaugurated by the Chief Guest, Ms. Aruna Sundararajan, Telecom Secretary and Chair-

man, Digital Communications Commission, Govt. of India. Senior officials from Indian Space Research Organisation (ISRO) also graced the occasion. The event was attended by other leading Industry experts from India and abroad and other members of Satcom and Broadband fraternity The Summit delved on various issues including the sector’s efforts to deliver connectivity and Broadband to the remote and difficult to access parts of the country, satellite mobility, inflight connectivity, new technologies and innovations, etc. The Event was attended by senior Government dignitaries from the Telecom Regulatory Authority of India (TRAI), the Department

of Telecommunications (DoT), ISRO, Indian Council for Research on International Economic Relations (ICRIER), C-DOT, BSNL and other leading Government and Private Technology stakeholders.

Ms. Aruna Sundararajan, Telecom Secretary and Chairman, Telecom Commission, Govt of India said, “The National Digital Communications Policy (NDCP) 2018 seeks to enable the vision of Digital India and realizes the importance of Satcom sector in achieving the Digital dream. Satcom is expected to play an active role in providing high speed broadband access and affordable digital connectivity to the unserved and underserved.

DECEMBER 2018 ENTERPRISE IT WORLD

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ITWORLD // NEWS BRIEF

MANAGEMENT

MANTRA

“Management is nothing more than motivating other people” – Lee Iacocca, ex-CEO, Ford Motor Company and Chrysler Corporation

IBM and IIT Delhi collaborate to advance AI research in India

Cisco announces graduation of N/Core tech’s first cohort

N/Core and Cisco hosted a graduation and demo day for the eight non-profits of N/ Core tech’s inaugural cohort. This cohort, supported by Cisco CSR, was selected from over 700 applicants. The eight non-profit start-ups will demonstrate the solutions at Soiree, the graduation demo day to a diverse audience comprising business and CSR leaders, philanthropists, impact investors, and Cisco’s leadership in India.

One of the uniqueness of the inaugural cohort is its diversity and the varied experiences of each of the non-profits and its founders. 3 of the 8 organizations have been founded by women. One of the youngest founders of the cohort is

an engineering student at IIT Madras who founded Involve Learning Solutions Foundation last year, an innovative learning platform for over 1000 students.

Selected founders were also mentored by renowned leaders namely, Sanjay Purohit, ex-Chairman of Infosys Consulting; Maneesh Dhir, former MD of Apple India; K R Lakshminaraya, Chief Endowment Officer of Azim Premji Foundation; Ujwal Thakar, ex CEO of Pratham and GiveIndia; S K Jain, co-founder of WestBridge Capital; Madhav Chavan, founder of Pratham, and Kamakshi Rao, formerly Senior VP at Capital.

IBM and IIT Delhi will join the AI Horizons Network as part of a multi-year research collaboration on artificial intelligence (AI). The aim is to discover novel AI techniques which can help organizations take informed decisions by being able to logically reason with their AI systems. AI solutions will be trained to comprehend complex questions using natural language techniques and derive new insights using domain knowledge.

Today, an AI system is not trained to explain its decision making process. IBM researchers will partner with students and professors from the Department of Computer Science and Engineering at IIT Delhi to address this issue and conduct joint research to inculcate in AI systems some key traits like reasoning, comprehension and inferencing.

IIT Bombay and NEC sign MoU for joint R&D NEC Corporation’s subsidiary NEC Technologies India (NECTI) has entered into an agreement with the Indian Institute of Technology Bombay to explore joint research and development in the field of big data analytics, Internet of Things (IoT) and Artificial Intelligence (AI), with an aim to solve a broad range of social challenges in India.

Dr. Akihiko Iketani, Head of NECTI’s NEC Laboratories India (NLI) and Dr. Suhas Joshi, Dean of ‘Alumni &

14 ENTERPRISE IT WORLD DECEMBER 2018

Corporate Relations’ and ‘Rahul Bajaj Chair Professor’ at the Department of Mechanical Engineering, Indian Institute of Technology Bombay, signed a Memorandum of Understanding (MoU) in Mumbai, India, on joint R&D. Under this MoU, IIT Bombay and NECTI will jointly work on value creation for major Government initiatives across smart cities, as well as for the Logistics and Transportation domain, by leveraging advanced technologies.

NEWS BRIEF // IT WORLD

38% firms expect $10 million In ROI as a result of IT modernization

With the ideals of the digital economy quickly permeating into every industry and impacting every business, transforming a company’s IT infrastructure to bring products to market faster and

remain competitive has become inevitable. While Artificial Intelligence (AI) is still considered an emerging technology, it has already started delivering considerable business value.

The survey shows that enterprises are frantically working to test and launch Artificial Intelligence initiatives, and these initiatives are already delivering results.

“There is no doubt that AI is helping deliver revenue growth with better customer experiences, increasing innovation, and improving operational effectiveness. However, most firms are just getting started, and many are pursuing a broad array of uncoordinated AI initiatives.” Says Niladri Saha, Director- Modern

Data Center, Dell EMC, India,.

“Therefore, it is crucial for CIOs to take the helm, engage the lines of business on their AI initiatives, and ultimately drive the AI agenda to ensure successful outcomes and mitigate risks. There is a need to invest in new software applications, infrastructure as well as platforms necessary for AI. This will help modernize existing systems to better support the ever-increasing number of AI initiatives, ultimately leading to better business outcomes”.

Hitachi Systems Micro Clinic unveils its first SOC in India

Hitachi Systems Micro Clinic has launched its first Security Operations Centre (SOC) in Mumbai. Hitachi’s state-of-the-art SOC will bring world-class IT security expertise to India, enabling management of

security services round the clock to monitor customer environments, detect and mitigate threats, respond to security incidents and facilitate strict compliance requirements.

Tarun Seth, Managing Director, Hitachi Systems Micro Clinic said “Organizations today are rethinking their security requirements as they are becoming increasingly aware of protecting their most valuable asset – data. Our vision is to provide a holistic view to proactively monitor and tackle cyber security threats, before it even has a chance to penetrate organizations”. Core service elements of Hitachi Systems Micro Clinic’s SOC include 24×7 real-time threat monitoring, security reporting, 24×7 access to the Group’s cyber security platform.

IT complexity holding back digital transformation

Citrix has released its research into “The State of IT Complexity in India” that revealed Indian businesses are struggling with complexity.

Almost all Indian businesses (99%) have started their digital transformation journey,

but only 34% have reached maturity. This complexity and confusion about the IT environment, impacts an organization’s agility, insights and ability to digitally transform.

The rise in complexity is felt by organizations in India. Thirty-eight per cent of respondents from India expressed that their organization’s IT environment was more or significantly more complex than two years ago. The sheer volume of applications and data that need to be maintained and secured has risen in response to employee’s need to get work done anywhere at any time. This pressure is also fuelling Shadow IT, 98 per cent of the

respondents from India, stated that they use non-business approved applications to get work done. Meaning applications are running in the organization’s environment unknown and unsecured.

Makarand Joshi, Area Vice President & Country Head, India Subcontinent, Citrix said; “The study found a strong correlation between the increasing levels of complexity felt within organizations, and the delay of digital transformation maturity.”

Joshi further added “The future has never looked more complex. IT leaders are being asked not only to deliver IT services, but also to improve business outcomes.

DECEMBER 2018 ENTERPRISE IT WORLD

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INTERVIEW // CTRLS

TAKING THE NEXT STEP IN BECOMING THE CHOICE OF CIOS GLOBALLY With a phenomenal growth in recent years and an ever-widening and satisfied customer base, CtrlS Datacenters is all set for the next phase of global expansion with rapid executive presence expansion, hoard of new solutions and massive plans of infrastructure expansion and Hyper Scale Datacenters in pipeline.

SRIDHAR PINNAPUREDDY, FOUNDER AND CEO, CTRLS DATACENTERS

“The CIOs struggle in managing complexity. We do not merely offer a cloud service but rather a solution to tackle this, so that they can put their energy into the business. We make sure that we are there as a partner in the customer success story.”

CtrlS Datacenters has been creating quite a buzz in the market in the last few years. Can you shed some light on the growth from the customer acquisition point of view in this time?

If you look at our growth in the last two years, 16 ENTERPRISE IT WORLD DECEMBER 2018

the numbers almost tripled between Cloud and Datacenter Services. Two years ago, both the companies put together, we were somewhere around INR 300 Crore. Today, we have crossed the INR 1000 Crore mark, becoming the number one player in India. But our primary goal is not

just to be Numero Uno in the country. We’ve been focusing on a number of answers. The biggest questions revolve around how to strengthen the quality of services, how to build a team that would allow us to scale the business, and which new markets we could go after. We’ve increased

CTRLS // INTERVIEW

the management team by almost 75 per cent. We have increased focus on net promoter score and reorganized into different category of customers and given different NPS targets for different divisions. In large enterprise category, we achieved an NPS of 55%. Only a few companies like Apple and Amazon have been able to achievethat kind of an NPS. This relentless focus on improving customer quality of services has given us good momentum.

Adding to that, we started intensive expansion in our infrastructure capabilities. We are increases the scale of Datacenters, with two new establishments after the Bengaluru DC which was launched in the start of 2018. Both of these projects are at the finishing stages. We’ll see the launch of a 12MW facility in Hyderabad which will be followed by a 15MW facility in Mumbai.

Further in our expansion plans, we have two more Datacenters in pipeline. Land is being acquired, plans are being drawn out, finances are being organized, and teams are being built to carry forward these projects. These will be Hyperscale (100 and 150 MW) and they’ll put us on the map globally as world’s No#1 Tier 4 Datacenter service provider. In terms of executive team expansion,we have tripled the number of VPs and above ranks. We have brought in personnel with specialties and specific skills like cloud security and so forth.

We’ve built a world class product with Cloud4C with top notch security and have built a number of such solutions for core banking technologies.

We’ve built our expertise on public cloud.A couple of years ago we had three or four of us spearheading the entire business. Today, we have a management and decision making team of 30 plus seasoned executives. The number of workforce is going up every day.

Can you tell us about your customer base? What is the percentage of return customers?

Our customers are giving us more business as the partnership keeps growing. If you see our growth, around 40% are new customers. The rest 60% are our existing customers giving us more business.

We’ve realized that with our DNA, our Tier 4 approach, investments into greater technology, resiliencyand with the quality of manpower, we offer greater value to large enterprises. We felt that the smaller clients are better served by the Hyper Clouds. So we encouraged few of such clients to join our Cloud platform. Cloud4C’s automated platform has to come in the picture and that’s where the SMBs are living today. It has about 250 large customers. Overall, there are 3000 plus customers in the ecosystem.

What are the value additions that you have been building upon that are your market differentiators?

The biggest value addition is that we are taking away the pain of managing applications from the CIOs. CIOs in the market are taking infrastructure services from Public Clouds and Datacenter services.They take applications from someone else, security from another vendor and application management from someone else.Traditionally, they have 7-8 vendors instead of a single SLA. For example, take the case of a Bank which has 40 different applications, multiplied by 7 different vendors. The CIOs struggle in managing this complexity. With us, they have an application level SLA that takes away all the pain. We do not offer a cloud service but rather a solution, so that the CIO can put his energy into the business. We take away the pain of app management and give them a single SLA and Application login, thus reducing the cost in the process and increasing the uptime. This takes away the management headache. That clicked for us and enabled us to put in a differentiated offering on the table that no other player is able to offer. The market will surely follow suit soon. Our biggest USP is that once a client comes in with us, we take total ownership.

We make sure that we are there as a partner in their success story.

Apart from the Banking Community Cloud, what are some of the other Community Clouds under your umbrella?

So we initially came up with the Banking and the SAP ERP community cloud. Both of them are world’s 1st Tier – 4 Community clouds. Next big thing we did was the Insurance Community Cloud. The fourth thing we did was the Government Community Cloud. Governmentsacross the world have unique needs. Their category of security is very different. Every country has a different philosophy but at the same time they have different clients. So we thought of addressing these needs and did it for the Australian Government, Singapore Government and of course Indian Government.Right now we are making it compatible and qualified for the US Federal System. In terms of future initiatives, there are a couple of more Community Clouds in the pipeline.

Although a big plus of such an offering is that the cost goes down, cost in itself is not a big factor for large enterprises. It is the quality of services and specific capabilities that the Community Cloud offers which directly cater to the needs of the vertical. Value proposition will get better

over a period of time. To give you a roadmap, right now Banking and ERP Clouds are in the second stage of maturity which means we are automating. We now have the volume to invest.

As a result of this automation, each and every project can have a surety of success and we can do them at one-fourth of the cost. Most importantly, human errors are eliminated, time to correct is automated.

With the EU GDPR and now the Indian DPR, compliance is coming to the space in a big way. How does it change the scheme of things for you?

Data privacy regulations are going to help us.

The core reason is that the cost of compliance for every individual company will be at least 5 times more than us. Secondly, the quality of manpower in a company to ensure compliance versus the man power we have is a huge plus. Our Compliance Head is the former Global Cybersecurity Head for one of India’s top-3 IT companies.

He has an equally qualified and experienced management team under him. It is not easy for any individual company to have such a team on its payroll.

Thirdly, processes and technologies that we can deploy with our resources, individual companies find doing it very hard. So, it’s a win-win for clients and us. To be compliant, going to a service provider who specializes in it will cut down the cost dramatically to as low as maybe one-fifth plus you get SLAs where the solution provider takes care of compliance with minimum effort from the customer’s end. The more the compliances, the more does the Community Cloud’s value goes up.

Adding to this, the depth over a period of time these Community Clouds are able to offerto a vertical will be phenomenal and at a different scale.

Can you shed some light on your international client base?

Right now we are operational in 20 countries with close to about 200 large clients globally. The growth is exclusively by word of mouth through references without any push from us. We are going to address each and every global market in due time. This involves building a successful team similar to India in each of those countries. That’s the next phase of our expansion plan. We’ll be entering China after sorting out compliance and policy processes. In Japan, we are already seeing good traction with two of the world’s largest conglomerate. We’ll be strengthening our base in the US and will be starting business in South America. Eastern Europe and Africa are in the pipeline and await the final steps.

DECEMBER 2018 ENTERPRISE IT WORLD

17

INDUSTRY INSIGHT

CLOUD - A CIO GROWTH ENABLER

CIOs have been playing a key role in their respective enterprises ever since the Industry worldwide embraced information technology to power businesses. Their roles have evolved from managing an MIS, electronic processing department (EDP) to managing core IT functions.

BY: B.S.RAO, Vice President (Marketing), CtrlS Datacenters

C

hief Information Officers (CIOs) are key to the economy as they ensure the business is enabled by information technology to deliver value to stakeholders by enhancing customer satisfaction, enhancing top line through rich analytical insights, implementing new digital strategies to provide competitive edge and secure the business by implementing robust security, risk, disaster management strategies.

The CIO is expected to be a Change Agent – one who ushers in digital transformation through competitive and sustainable IT strategies – this is key to the CIO’s career growth.

THE WORLD HAS CHANGED In the last ten decades, the world of technology has undergone rapid changes, from Mainframes

to Tablets, from basic phones to Skype and from sending communication through telex to conducting business on WhatsApp. From physical banking to digital banking, from transferring money through money order to transferring money through mobile apps such as PayTM the world has come a long way.

Information technologies too have witnessed rapid changes from adoption of personal computers to high-end servers, storage on floppy disks/ tapes to robust SAN/NAS technologies, from basic anti-virus to robust UTM devices and tools, from basic copper based connectivity to high speed fiber links, and from physical hardware to cloud computing. The world has changed completely – and this is posing constant challenges to the CIOs’ mind to ensure the business embraces rapid technology in line with the changes in the

Table: Representative financial benefits derived due to cloud implementation Capex

There is nil Capex cost as Cloud is anOpex Model

AMC

There is no annual maintenance cost (AMC) as cloud does not impose any annual maintenance fee

Software

Pay as you use model. No AMC

Administration cost

The internal cost of someone’s time to administer the application on an ongoing basis

People cost

As most of the Infrastructure is maintained by the Cloud Service Provider, this cost is eliminated significantly

Training cost

Some cost is involved in training internal resources to manage basic applications, as rest of the infrastructure is managed by the cloud service provider

18 ENTERPRISE IT WORLD DECEMBER 2018

technology world – leading to sleepless nights for majority of CIOs. In true sense, they are all worried a lot and stressed as they need to cope not only with the rapidly changing world of technology but also meet the demands of business. The role of CIO too has undergone a transformation from being an IT facilitator to an IT Strategist – Those who are not playing the role of an IT Strategist (or) the role of change agent are likely to be decimated in the War of Technology Change.

COST OF TECHNOLOGY IS DROPPING A laptop with basic configuration may have cost Rs. 100,000 a decade ago in India – today it costs one-fourth of that price. The cost of 64 Mbps bandwidth was seventy lac in the year 2000, today a 1 Gbps link would cost just a mere one percent of that cost. A mobile phone call would cost Rs. 16 (for outgoing and incoming), today it costs around 10p whereas incoming calls are free today.

AV Conferencing was very costly in early 1990s in India, but today we have new tools and technologies such as Skype, Zoom etc at a fraction of that cost. The CIOs are witnesses to this technology transformation.

Similarly, CIOs have been investing in capital expenditure for hardware, storage, network, security devices, software tools etc, but today cloud technologies are available at a fraction of the cost.

SaaS provides a software on a pay-as-you-use model without any upfront and annual mainte-

INDUSTRY INSIGHT

The Financial Benefits of Moving to Cloud Figures in $ Dollars (USD) Year #1

Year #2

Year #3

Year #4

Year #5

Initial Cost

Software (SaaS Model)

25,000

25,000

25,000

25,000

25,000

Hardware (IaaS Model)

50,000

62,500

77,500

95,000

1,20,000

Secuirty/DR as a Service

10,000

11,000

12,100

13,310

14,641

People Training (Internal)

7,500

7,500

7,500

7,500

7,500

3,500

3,780

4,082

4,409

4,762

Ongoing Costs Administration, Management Savings Capex Cost

B.S.RAO

Vice President (Marketing), CtrlS Datacenters 5,00,000

1,25,000

1,50,000

1,75,000

2,50,000

People Cost

15,000

19,500

25,350

32,955

42,842

Hardware AMC

50,000

12,500

15,000

17,500

25,000

Software AMC

25,000

25,000

25,000

25,000

25,000

Admin related Costs saved due to outsourcing

21,750

26,100

37,584

37,584

45,101

Benefits Gained Productivity

25,000

31,250

39,063

48,828

61,035

Other Benefits

10,000

12,500

16,250

21,938

30,713

Compliance, Non-Security Breach

25,000

32,500

42,250

54,925

71,403

Cumulative Benefits Gained

6,71,750

2,84,350

3,44,233

4,13,730

5,51,092

Cumulative Costs

96,000

1,09,780

1,26,182

1,45,219

1,71,903

Annual Savings

5,75,750

1,74,570

2,18,050

2,68,511

3,79,190

Annual ROI

600%

159%

173%

185%

221%

nance costs. Similarly, IaaS provides hardware, storage and security devices. Cloud in its various forms Public, Private, Community Cloud are providing the SaaS, IaaS, PaaS services. CIOs world over are deploying non-critical and some of the mission critical applications on cloud. In fact, it is reported that 60% of CIOs have deployed their non-mission critical applications on cloud, while 30% of them have deployed mission critical applications. Same is true with cloud technologies – the cost of technology is dropping here too in a significant manner. It is therefore imperative that CIOs adopt cloud to bring in organization efficiency, scalability at the speed of business, enhance efficiency, productivity, and gain cost savings and shift their focus on core business.

MAKING A FINANCIAL CASE TO ADOPT CLOUD The transformation or a shift is not possible unless the organization believes it can benefit

economically and strategically from deployment of any technology. A CIO is expected to perform a cost benefit analysis and estimate the ROI of embracing cloud technology. It is important for a CIO to obtain the buy-in from the CEO, CFO and Board in some cases based on the quantum of investment.

HOW DOES CLOUD HELP CIOS? Eliminate capital costs and turn IT into a profit center: CIOs can benefit from subscription pricing model available with cloud computing platforms. The pay-as-you-go model significantly reduces risk because projects can be scaled based on customer satisfaction. Also in cloud no upfront capital cost for purchase of hardware is needed, hence the capex saved can be reinvested in business.

Reduce operational cost: Since cloud offers multiple environments which benefit developers, testers, trainers and end users. All these environ-

About the Author B.S.Rao is an alumnus of Indian Institute of Management (IIM), Business Strategist, Author, Thought Leader, and Futurist ments are available as an integrated service which is ready to use. CIOs can make use of available services that include administration, centralized management and governance, etc. and significantly reduce project time and cost.

Eliminate in-house technical resources: The cloud service provider handles all resources needed to support applications and maintenance.

CIOs have the advantage of optimizing cloud resources for more business growth and reduce in-house people resources as much as possible and retain a lean team, saving cost.

Overcome challenges in integration: Integration is easy with cloud models as enterprise applications can be quickly deployed and made available. Existing legacy databases from major business categories such as SCM, HRM, ERP, etc. can be integrated easily with enterprise applications such as SAP, Oracle, etc.

Accelerates innovation: Cloud deployment significantly minimizes time, expertise and technology resources needed for innovation.

CIOs can quickly provision resources for experimentation cycles or innovation thus enhancing time to market, provide competitive advantage to business including enhanced top/ bottom-line.

Better customer engagement: Cloud systems have the ability to handle large data storage and perform analysis on them efficiently. CIOs can use this analysis to gain business insights easily from customer data and use it for improving business outcomes and introduce new product (or) service offerings such as mobile applications.

To read the full article, Pls. log on to: www.enterpriseitworld.com DECEMBER 2018 ENTERPRISE IT WORLD

19

CHANGE AGENTS 200

20 ENTERPRISE IT WORLD DECEMBER 2018

CHANGE AGENTS 200

CHIEF GUEST ADDRESS BY SHRI SURESH PRABHU, HON’BLE MINISTER FOR INDUSTRY AND COMMERCE, GOVERNMENT OF INDIA I’d like to congratulate Enterprise IT World for organizing this landmark event where India’s leading IT companies are participating and we are recognizing IT Leaders from India’s biggest organizations with awards. We in the government are working with all the stakeholders across the entire ecosystem. Recently we came up with e-Commerce policy, and are working on all facets to ensure that we eventually not only adopt IT but manufacture products in India. We aim to make hardware in India along with software, which we are really good at. If we are able to match both the aspects, we’ll be a significant IT power which can benefit our great employment potential in India. We at the Ministry of Commerce and Industry will support you fully in whatever manner necessary and are open to your ideas as to how can we contribute more to your success and we will see that we are there by your side to make sure that we accomplish our common mission.

INDIA’S BIGGEST CIO SUMMIT WRAPS UP ANOTHER SUCCESSFUL SHOW A major milestone in the Indian IT Industry, ChangeAgents (CIO200 ) Summit & Awards hosted India’s top IT Leaders in a premium residential Summit spread over 2 days which included an extensive knowledge session presided over by leading CIOs, Enterprise Technology Showcase, the prestigious ChangeAgents200 Awards and a first of its kind CIO Retreat featuring Cricket and Golf Challenges for the attendees.

W

With a convergence of over 200 of the brightest minds in Enterprise IT from across India, the CIO200 Summit & Awards successfully took place on the 30th of November 2018

at the Le Meridien Hotel in India’s burgeoning IT Hub of Gurugram. Spread over 2 Days the Summit’s agenda included Knowledge Sessions, CIO Recognition, Vendor Engagement and Exhibition on Day 1 followed by a CIO Retreat featuring recreational games of Cricket and Golf

on Day 2.

The Summit was inaugurated by Hon’ble Minister of Commerce and Industry Shri Suresh Prabhu, who addressed the gathering of top notch CIOs from India’s leading private and public sector enterprises through a video mesDECEMBER 2018 ENTERPRISE IT WORLD

21

CHANGE AGENTS 200

Enterprise IT World Chief Editor Sanjay Mohapatra sits downs with BS Rao, Vice President Marketing, CtrlS Datacenter for a Fireside Chat

BS Rao, Vice President Marketing, CtrlS Datacenter sage which wowed and motivated the CIOs in attendance through kind words and appreciation from one of the country’s most prominent visionary leaders.

Tailored with a specific focus on building up CIO knowledge and insight contribution, the Agenda consisted of Panel Discussions, Tech Talks and Presentations on various topics from the CIO and Vendor community. The event was partnered 22 ENTERPRISE IT WORLD DECEMBER 2018

Sunil Sharma, MD Sales, Sophos by leading organizations including CtrlS Datacenters, InstaSafe Technologies, Sophos, Tata Tele Business Services, Digisol, Progression, Finesse, Atempo and MyChatri.

Welcoming the guests, Sanjay Mohapatra, Chief Editor, SME Channels & Enterprise IT World said, “The effort has been to create a platform where senior CIOs can pass on their experience to the budding CIOs, which is the need of the hour;

Rajat Sahu, VP, Marketing and Alliances, InstaSafe because technology is changing at a very rapid pace one has to unlearn many things to learn new things. If India is growing at 7% plus GDP and trying to become third largest economy, CIOs have strong role in making that happen, because IT is going to drive every organization.”

The ChangeAgents200 Summit featured a power packed speaker line up of leading Enterprise IT Think Tanks ranging from CIOs, CTOs

CHANGE AGENTS 200

Panel Discussion on Bringing Value through Technology Transformation

Vivek Khare, Director IT & OT, GSN Games

Hemant Mathur, Product Head IoT & Platforms, Tata Tele Business Services

Pankaj Mittal, Chief Information Officer, 5AM Ventures

Sanjay Mishra, Chief Information Officer, L&T Construction

and Innovation Heads including Vipul Anand, Sr. VP IT, Hindware; Dr. JS Sodhi, CIO & VP, Amity Education Group; Sandip Shah, Senior Advisor, Deloitte; Vivek Khare, Director IT & OT, GSN Games; Sanjay Mishra, CIO, L&T Construction; Pankaj Mittal, CIO, 5AM Ventures; Arun Goyal, President and CIO, HCG Enterprise; Vikas Gupta, CIO and Head IT at H Energy; Mukesh Mehta, CTO, B&K Securities; Rajesh Pandita,

India Region Head - Group Processes & IT, thyssenkrupp; Kumar Prasoon, Group CIO, Al Safeer Group; RK Shastri, AVP IT, State Bank of India; Ravinder Arora, CISO, IRIS Software; Meheriar Patel, Group CIO, Jeena & Company; B S Rao, VP Marketing, CtrlS Datacenters; Hemant Mathur, Product Head IoT & Platforms, Tata Tele Business Services; Sunil Sharma, MD Sales, Sophos; and Rajat Sahu, VP, Marketing and Alliances,

Moderator Vipul Anand, Senior Vice President IT, Hindware InstaSafe. The topics included ‘Bringing Value to Technology Transformation’, ‘Cybersecurity Today and Future Approaches’, ‘Synchronized Security’; ‘Safeguarding your Digital Transformation’; and ‘Reinventing the role of CIOs’.

The highlight of the evening, the ChangeAgents 2018 Awards recognized the work of leading CIOs from across sectors for Excellence in tech deployment. The categories included Icons of the DECEMBER 2018 ENTERPRISE IT WORLD 23

CHANGE AGENTS 200

Panel Discussion on Inculcating the Digital Mindset in the Organization

Vikas Gupta, Chief Information Officer and Head IT at H Energy

Mukesh Mehta, Chief Technology Officer, B& K Securities

Rajesh Pandita, India Region Head - Group Processes & IT, thyssenkrupp

Arun Goyal, President and Chief Information Officer, Healthcare Global Enterprise

Industry 2018; Banking and Finance, Healthcare, Energy and Resources, Manufacturing; Retail; Government Services, Real Estate and Infrastructure, Education, Media and Entertainment, IT/ ITES, FMCG and Logistics.

With over 200 IT Leaders in attendance from organizations well known in Indian market, the Summit gave an unprecedented chance to connect with who’s who of CIO community and build links for future partnerships, and explore latest enterprise innovations with an aim to enable revolutionary tech deployments and ingenious approaches to digital transformations of Indian businesses.

Sanjib Mohapatra, Publisher, Accent Info Media Publications, added, “This event has become a landmark in the history of India as far 24 ENTERPRISE IT WORLD DECEMBER 2018

as CIOs congregation is concerned. I thank all the stakeholders who have made it possible by putting in tireless efforts for last many months. I also thank the partners of the event, without whose support the event wouldn’t have been such a huge success.

I commit to make 2019 ChangeAgents200 even better and bigger.”

THE SPONSORS CTRLS DATACENTERS Headquartered in Hyderabad, CtrlS is is Asia’s Largest and India’s Only Tier 4 Certified Datacenter with expertise in the areas of Datacenter Management, Colocation, Disaster Recovery, Dedicated Hosting, Virtual Hosting, Online Backup and Cloud Services.

Moderator Sandip Shah, Senior Advisor, Deloitte

INSTASAFE TECHNOLOGIES InstaSafe Technologies is a Cloud-based Security-as-a-Service solution provider delivering comprehensive and uncompromising protection to mobile and remote workers enabling them to safely and securely access enterprise apps, email, and web from anywhere on any network.

SOPHOS Sophos is a leader in IT security and data protection. They offer organizations complete protection and control — defending against known and unknown malware, spyware, intrusions, unwanted applications, spam, policy abuse and data leakage, and providing comprehensive network access control (NAC).

CHANGE AGENTS 200

Panel Discussion on Cybersecurity Today and Future Approaches

Ravinder Arora, Chief Information Security Officer, IRIS Software

RK Shastri, Associate Vice President IT, State Bank of India

Kumar Prasoon. Group Chief Information Officer, Al Safeer Group

Meheriar Patel, Group Chief Information Officer, Jeena & Company

TATA TELE BUSINESS SERVICES Tata Tele Business Services is the country’s leading enabler of connectivity and communication solutions for businesses, with services ranging from high-speed and dedicated bandwidth with reliable connectivity for businesses with cloud, security, IoT and marketing solutions.

DIGISOL First launched in 1993, DIGISOL caters Active Networking market with Quality Products, Pan India Distribution and excellent after Sales Service with producting include Broadband and ADSL Routers, 4G/3G Routers and USB Dongles, switches, IP Surveillance and

Moderator Dr. JS Sodhi, CIO & Vice President, Amity Group

GEPON, GPON.

business critical solutions and services.

PROGRESSION INFONET

ATEMPO

Progression is a prominent fixture in the Indian technology landscape as a leading IT infrastructure service provider and managed cloud services provider. Progression delivers a comprehensive range of cloud offerings, remote management services, managed hosting and DR services

Atempo is a leading independent Europeanbased software vendor with an established global presence providing solutions to protect, store, move and recover all mission-critical data.

FINESSE Finesse is a global system integration company with over 200 enterprise clients, driving digital transformation by encompassing business process re-engineering, digital design and architecture, deployment and maintenance of

MYCHATRI MyChatri is a company driven by a team of entrepreneurs with a diversified experience with mission inspire growth opportunities through innovative ideas as a mutual fit for the students, corporate/companies and trainers and provides a platform to access current & relevant information.

DECEMBER 2018 ENTERPRISE IT WORLD 25

CHANGE AGENTS 200

AWARD WINNERS 2018 Le Meridien, Gurugram 30th November 2018

ICONS OF THE INDUSTRY

SANJAY MOHAPATRA, EDITOR, ENTERPRISE IT WORLD GIVING AWAY THE ICONS OF THE INDUSTRY AWARD TO ANIL NAMA, CIO, CTRLS DATACENTERS (RECEIVED BY BS RAO, VP MARKETING, CTRLS)

BS RAO, VP MARKETING, CTRLS DATACENTERS GIVING AWAY THE ICONS OF THE INDUSTRY AWARD TO ASHOK KANNAN, VP IT, SINTEX INDUSTRIES

26 ENTERPRISE IT WORLD DECEMBER 2018

BSRAO,VPMARKETING,CTRLSDATACENTERSGIVINGAWAYTHEICONS OF THE INDUSTRY AWARD TO ARUN GOYAL, PRESIDENT AND CIO, HCG ENTERPRISE

BS RAO, VP MARKETING, CTRLS DATACENTERS GIVING AWAY THE ICONS OF THE INDUSTRY AWARD TO DR. JS SODHI, VP AND CIO, AMITY EDUCATION GROUP

CHANGE AGENTS 200

ICONS OF THE INDUSTRY

BSRAO,VPMARKETING,CTRLSDATACENTERSGIVINGAWAYTHEICONS OF THE INDUSTRY AWARD TO DR. SUNIL KUMAR GUPTA, GM IT AND CIO, MINISTRY OF STEEL - ERU

BS RAO, VP MARKETING, CTRLS DATACENTERS GIVING AWAY THE ICONS OF THE INDUSTRY AWARD TO DR. VISHAD RAHANGDALE, CIO, ELECTROTHERM

BSRAO,VPMARKETING,CTRLSDATACENTERSGIVINGAWAYTHEICONS OF THE INDUSTRY AWARD TO KUMAR PRASOON, GROUP CIO, AL SAFEER GROUP

BSRAO,VPMARKETING,CTRLSDATACENTERSGIVINGAWAYTHEICONS OF THE INDUSTRY AWARD TO MAN MOHAN GOYAL, ADVISOR IT AND CIO, TIDE WATER OIL COMPANY

BS RAO, VP MARKETING, CTRLS DATACENTERS GIVING AWAY THE ICONSOFTHEINDUSTRYAWARDTOMEHERIARPATEL,CIO,JEENAAND COMPANY

BSRAO,VPMARKETING,CTRLSDATACENTERSGIVINGAWAYTHEICONS OF THE INDUSTRY AWARD TO MOHAMMAD WASIM, VP IT, SAPIENT

DECEMBER 2018 ENTERPRISE IT WORLD 27

CHANGE AGENTS 200

ICONS OF THE INDUSTRY

BSRAO,VPMARKETING,CTRLSDATACENTERSGIVINGAWAYTHEICONS OF THE INDUSTRY AWARD TO PANKAJ MITTAL, CIO, 5AM VENTURES

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE ICONS OF THE INDUSTRY AWARD TO PARNA GHOSH, CIO, UNO MINDA GROUP

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE ICONS OF THE INDUSTRY AWARD TO PRAKASH KUMAR, HEAD IT, BMW GROUP INDIA

SANJIB MOHAPATRA, PUBLISHER, ENTERPRISE IT WORLD GIVING AWAYTHEICONSOFTHEINDUSTRYAWARD TOPRIYABRATASARANGI, GROUP CIO, EASTMAN AUTO & POWER

SANJIB MOHAPATRA, PUBLISHER, ENTERPRISE IT WORLD GIVING AWAY THE ICONS OF THE INDUSTRY AWARD TO RAJESH GARG, CIO & VP, ROLTA INDIA

28 ENTERPRISE IT WORLD DECEMBER 2018

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE ICONS OF THE INDUSTRY AWARD TO RAVINDER ARORA, CISO, IRIS SOFTWARE

CHANGE AGENTS 200

ICONS OF THE INDUSTRY

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE ICONS OF THE INDUSTRY AWARD TO RITU MADBHAVI, CIO, FCB ULKA ADVERTISING

BSRAO,VPMARKETING,CTRLSDATACENTERSGIVINGAWAYTHEICONS OF THE INDUSTRY AWARD TO RUPESH NAIN, CIO, JCB INDIA

BS RAO, VP MARKETING, CTRLS DATACENTERS GIVING AWAY THE ICONS OF THE INDUSTRY AWARD TO RUPINDER GOEL, SR. ADVISOR & PARTNER, SMART HEAD CONSULTING

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE ICONS OF THE INDUSTRY AWARD TO SANDIP SHAH, SR. ADVISOR, DELOITTE

SANJIB MOHAPATRA, PUBLISHER, ENTERPRISE IT WORLD GIVING AWAY THE ICONS OF THE INDUSTRY AWARD TO SHREESH PATWARDHAN, VP IT, DYNAMIC LOGISTICS

30 ENTERPRISE IT WORLD DECEMBER 2018

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE ICONS OF THE INDUSTRY AWARD TO SRINIVASRAO MUPPANENI, GROUP CIO, TELANGANA STATE CO-OP BANK

CHANGE AGENTS 200

ICONS OF THE INDUSTRY

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE ICONS OF THE INDUSTRY AWARD TO SUBBARAO HEGDE, CIO, APON INNOVATIONS

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE ICONS OF THE INDUSTRY AWARD TO UPKAR SINGH, DIRECTOR IT, FIS

BSRAO,VPMARKETING,CTRLSDATACENTERSGIVINGAWAYTHEICONS OF THE INDUSTRY AWARD TO VIPUL ANAND, SVP IT, HINDWARE

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE ICONS OF THE INDUSTRY AWARDTO VIVEK KHARE, DIRECTOR IT & OT, GSN GAMES

BS RAO, VP MARKETING, CTRLS DATACENTERS GIVING AWAY THE ICONS OF THE INDUSTRY AWARD TO ZUZAR TINWALLA, CIO, STANDARD CHARTERED BANK

32 ENTERPRISE IT WORLD DECEMBER 2018

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE ICONS OF THE INDUSTRY AWARD TO SANJAY MISHRA, CIO, L&T CONSTRUCTION

CHANGE AGENTS 200

BANKING AND FINANCE

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO AMIT GHODEKAR, VP IT, MOTILAL OSWAL SECURITIES

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO AMIT JAOKAR, EVP IT, CHOICE INTERNATIONAL

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCEINBANKINGANDFINANCETOBALVINDERSINGHBANGA, CIO, SONATA FINANCE

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO DIPAK ROUT, HEAD IT, ARIHANT CAPITAL MARKETS

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO HARISH SHARMA CL, GROUP VP, TOYOTA FINANCIAL SERVICES

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCEINBANKINGANDFINANCETOMUKESHMEHTA,CTO,B&K SECURITIES

34 ENTERPRISE IT WORLD DECEMBER 2018

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BANKING AND FINANCE

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKINGANDFINANCE TOPINKESHAMBAVAT, CTO, CRIF HIGHMARK

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCEINBANKINGANDFINANCETORKSHASTRI,AVPIT,STATE BANK OF INDIA

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO SAYYAD SALIM, HEAD IT INFRA, BAJAJ FINANCE

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO SHALABH GARG, AVP IT, RELIGARE ENTERPRISES

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO VIKAS YADAV, AVP IT & SECURITY, MAX LIFE INSURANCE

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO VINEET LOVE, SR. MANAGER IT, BDO

DECEMBER 2018 ENTERPRISE IT WORLD 35

CHANGE AGENTS 200

BANKING AND FINANCE

EDUCATION

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO VISHAL ANAND GUPTA, CIO, RELIGARE HEALTH INSURANCE

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN EDUCATION TO ASHWANI CHOPRA, HEAD IT, ALL INDIA MANAGEMENT ASSOCIATION

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO VIVEK DHARIA, CIO, KNP SECURITIES

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN EDUCATION TO JP JAMINE, HEAD TECHNOLOGY, INFRA MANIPAL GLOBAL

SUNIL SHARMA, MD SALES, SOPHOS GIVING AWAY THE AWARD FOR EXCELLENCE IN BANKING AND FINANCE TO VISHAL SINHA, CIO, TRANZLEASE HOLDINGS

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN EDUCATION TO PARVEEN KUMAR SHARMA, CONSULTANT IT & CTO, ICAI

36 ENTERPRISE IT WORLD DECEMBER 2018

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EDUCATION

ENERGY AND RESOURCES

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAYTHEAWARDFOREXCELLENCEINEDUCATIONTOSATISHPAPNOI, CTO, PATHWAYS GROUP

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN ENERGY AND RESOURCESTO AMIT KAPIL, GROUP CTO, CAPARO (RECEIVED BY COLLEAGUE)

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN EDUCATION TO VISHWAJEET SINGH, DIRECTOR IT, APTECH

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN ENERGY AND RESOURCESTO ASHOK VERMA, CIO, TBEA ENERGY INDIA

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN ENERGY AND RESOURCES TO BOHITESH MISHRA, EX-VP IT & BI, SIMPA NETWORKS

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN ENERGY AND RESOURCESTO NAGENDER SINGH, JT. DIRECTOR, HPCL

DECEMBER 2018 ENTERPRISE IT WORLD 37

CHANGE AGENTS 200

ENERGY AND RESOURCES

FMCG

RAJATSAHU,VPMARKETINGANDALLIANCES,INSTASAFEGIVINGAWAY THEAWARDFOREXCELLENCEINENERGYANDRESOURCESTOSOURAV DAS, CIO, ESSEL MINING - ADITYA BIRLA GROUP

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN ENERGY AND RESOURCES TO YOGESH KUMAR, GM IT, LALITPUR POWER GENERATION COMPANY

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN ENERGY AND RESOURCES TO VIKAS GUPTA, CIO & HEAD IT, H ENERGY

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN FMCG TO ANAND RUHELA, HEAD IT, KWALITY

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN ENERGY AND RESOURCES TO YASK, CISO, IOCL

38 ENTERPRISE IT WORLD DECEMBER 2018

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN FMCG TO ARVIND KUMAR, DIRECTOR IT & INNOVATION, ELIOR INDIA

CHANGE AGENTS 200

FMCG

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN FMCG TO ARYAN PANCHAL, CDO, RAW PRESSERY

RAJAT SAHU, VP MARKETING AND ALLIANCES, INSTASAFE GIVING AWAY THE AWARD FOR EXCELLENCE IN FMCG TO ASHOK KUMAR MOHANTY, MANAGER IT, HALDIRAM GROUP

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THE AWARD FOR EXCELLENCE IN FMCG TO DHAVAL MANKAD, VP IT, HAVMOR ICE CREAM

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THE AWARD FOR EXCELLENCE IN FMCG TO MANISH GAUR, HEAD IT, PATANJALI AYURVED

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THE AWARD FOR EXCELLENCE IN FMCG TO MANOJ RANA, DGM IT, BIRA91

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THEAWARDFOREXCELLENCEINHEALTHCARETOMANISHMEDBALMI, GSK

DECEMBER 2018 ENTERPRISE IT WORLD 39

CHANGE AGENTS 200

HEALTHCARE

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THE AWARD FOR EXCELLENCE IN HEALTHCARE TO POOJA CHATRATH, VP, CRYOVIVA BIOTECH

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THEAWARDFOREXCELLENCEINHEALTHCARETOPRERAKSHAH,CIO, HEXAGON NUTRITION

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THE AWARD FOR EXCELLENCE IN HEALTHCARE TO PURSHOTTAM SOLANKI, HEAD IT & IS, VEXXA LIFESCIENCES

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THE AWARD FOR EXCELLENCE IN HEALTHCARE TO RAMESH RAJARAMAN, CIO, SUNDARAM MEDICAL FOUNDATION

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THE AWARD FOR EXCELLENCE IN HEALTHCARE TO RAMI REDDY P, CIO, DR. REDDY’S FOUNDATION

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THEAWARDFOREXCELLENCEINHEALTHCARETOSANJAYCHOWDHRY, CIO, HAMDARD LABS

40 ENTERPRISE IT WORLD DECEMBER 2018

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GOVERNMENT SERVICES

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THE AWARD FOR EXCELLENCE IN HEALTHCARE TO SHUVANKAR PRAMANICK, CIO, SIR GANGA RAM HOSPITAL

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THEAWARDFOREXCELLENCEINGOVERNMENTSERVICESTOBHARAT B ANAND, CHIEF OF TECHNOLOGY, NATGRID MHA

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THE AWARD FOR EXCELLENCE IN HEALTHCARE TO SUMIT SINGH, CIO, WOCKHARDT HOSPITALS

SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS GIVING AWAY THE AWARD FOR EXCELLENCE IN GOVERNMENT SERVICES TO KRISHNA DHUMAL, DY. DIRECTOR IT, THE GEM & JEWELLERY EXPORT PROMOTION COUNCIL

SCMITTAL,DIRECTOR&PROMOTER,BIZTEKADVISORSGIVINGAWAYTHE AWARD FOR EXCELLENCE IN GOVERNMENT SERVICES TO PRAMOD KR. RAJPUT, TECHNICAL DIRECTOR & ISO, NIC, MIN. OF COMM. & IT, GOI

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO ADITYA KHULLAR, TECH SECURITY LEADER, PAYTM

DECEMBER 2018 ENTERPRISE IT WORLD

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CHANGE AGENTS 200

IT-ITES

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO ANIL PORTER, CIO, INTERGLOBE TECHNOLOGY QUOTIENT (RECEIVED BY COLLEAGUE)

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO AVINASH VELHAL, CIO, ATOS

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAYTHEAWARDFOREXCELLENCEINIT/ITESTODEBASHISHSINGH, CIO, MPHASIS

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO DEEPAK KALAMBKAR, HEAD IT & CISO, MARVEL DATA SERVICES

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO GANAPATHY SUBRAMANIYAN, EVP IT, AEGIS GLOBAL

42 ENTERPRISE IT WORLD DECEMBER 2018

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO GANESH VISHWANATHAN, SVP & CISO, QUATTRO PROCESSING SERVICES

CHANGE AGENTS 200

IT-ITES

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO GREESH JAIRATH, HEAD IT, ITC INFOTECH

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO JYOTI CHOPRA, DIRECTOR IT, SAKSHEM IT SOLUTIONS

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO KRISHNAMURTHY RAJESH, CIO, LINK MY JOURNEY

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO MANISH SHARMA, AVP IT, PEOPLESTRONG

KLAUSINGELFINGER,GLOBALCIO,BUSCHGIVINGAWAYTHEAWARD FOR EXCELLENCE IN IT/ITES TO NAVEEN GULATI, CIO, FOURTH DIMENSION INDIA

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO PRADEEP CHANKARACHAN, DIRECTOR IT, HARMAN INTERNATIONAL

DECEMBER 2018 ENTERPRISE IT WORLD 43

CHANGE AGENTS 200

IT-ITES

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO R CHANDRAN, CIO, BAHWAN CYBERTEK

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO RAMESH MENON, HEAD INFOSEC, AEGIS CUSTOMER SUPPORT SERVICES

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAYTHEAWARDFOREXCELLENCEINIT/ITESTOROHITKUMAR,CEO, XIPHIAS SOFTWARE

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITESTO SANJEEV JAIN, CIO, INTEGREON MANAGED SOLUTIONS

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO SUBROTO PANDA, CIO, ANAND AND ANAND

44 ENTERPRISE IT WORLD DECEMBER 2018

RUPINDER GOEL, SR. ADVISOR, SMART HEAD CONSULTING GIVING AWAYTHEAWARDFOREXCELLENCEINIT/ITESTOSUDIPTABISWAS,VP & CISO, PRIME INFOSERV

CHANGE AGENTS 200

LOGISTICS

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN IT/ITES TO VIJAY ANAND, VP IT, VISIONARY RCM

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOREXCELLENCEINLOGISTICSTOAJAYYADAV,HEADIT(NORTH),ARIL

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOREXCELLENCEINLOGISTICSTOATULKUMARBANSAL,GROUPCIO, GATEWAY RAIL FREIGHT

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOREXCELLENCEINLOGISTICSTOKALPTARUBHATTACHARJEE,SVP& CIO, DLI

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN LOGISTICS TO RENENDRA DATTA, CTO, TERRAGO LOGISTICS

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO AJAY KUMAR AJMERA, HEAD IT, BANSWARA SYNTEX

DECEMBER 2018 ENTERPRISE IT WORLD 45

CHANGE AGENTS 200

MANUFACTURING

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOREXCELLENCEINMANUFACTURING TOARIJITDASGUPTA,HEADIT, RUPA & CO.

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO ARINDAM SINGHA ROY, HEAD IT, EIUL

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURINGTO ARVIND KUMAR SHARMA, SM IT, CHAMBAL FERTILIZERS AND CHEMICALS

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO ASHOK TIWARI, HEAD IT, VARROC LIGHTING SYSTEMS

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO ATUL GOVIL, CIO, INDIA GLYCOLS

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO ATUL KIRANE, VP IT, ISMT

46 ENTERPRISE IT WORLD DECEMBER 2018

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MANUFACTURING

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO AUSTIN GOMES, HEAD IT INFRA, BLUE STAR

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO BIREN PARIKH, CIO, CERA SANITARYWARE

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOREXCELLENCEINMANUFACTURINGTODHIRAJCHAWLA,CIO,SHIB DASS & SONS

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO GOPAL SINGH, CIO AND HEAD IT, STIC PENS

SANJIB MOHAPATRA, PUBLISHER, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO JAGDIP KUMAR, HEAD IT, COSMO FILMS

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO LAVESH VERMA, HEAD IT, JAMNA AUTO

DECEMBER 2018 ENTERPRISE IT WORLD 47

CHANGE AGENTS 200

MANUFACTURING

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO MANISH SINHA, GLOBAL APPLICATION MANAGER SAP, BUSCH INDIA

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOREXCELLENCEINMANUFACTURINGTOMUTHUKRISHNANG,GMIT, THE RAMCO CEMENTS

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOREXCELLENCEINMANUFACTURING TOPRASHANTJADHAV,HEAD IT, FRANKE FABRE

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO RAJESH PANDITA, HEAD GROUP PROCESSES & IT, THYSSENKRUPP

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO SAURABH GUPTA, HEAD IT, GRASIM INDUSTRIES

48 ENTERPRISE IT WORLD DECEMBER 2018

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO SHIBIN MADANAN CHULLIPARAMBIL, HEAD IT, MAFATLAL INDUSTRIES

CHANGE AGENTS 200

MEDIA AND ENTERTAINMENT

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO SUNIL GUBRANI, HEAD IT, RAL GROUP

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN MEDIA & ENTERTAINMENT TO ABDUR RAFI, CIO, ABP

KLAUS INGELFINGER, GLOBAL CIO, BUSCH GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO HARISH JAIN, HEAD IT, SECURITY, CNH INDUSTRIAL GROUP

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN MEDIA & ENTERTAINMENT TO ALOKE MAJUMDAR, CIO, SVF ENTERTAINMENT

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN MEDIA & ENTERTAINMENT TO ANAND SINHA, SVP TECHNOLOGY, BARC INDIA

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN MEDIA & ENTERTAINMENT TO HARMIT MALHOTRA, GM IT, REPUBLIC TV

DECEMBER 2018 ENTERPRISE IT WORLD 49

CHANGE AGENTS 200

REAL ESTATE AND INFRASTRUCTURE

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN MEDIA & ENTERTAINMENTTOASHISHMATHUR,VP,VALUEFIRSTDIGITALMEDIA

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN MEDIA & ENTERTAINMENT TO BADAR AFAQ, CIO, ANTARA SENIOR LIVING

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN MEDIA & ENTERTAINMENT TO RAJIV MISHRA, HEAD IT, TIMES OOH

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE AWARD FOR EXCELLENCE IN REAL ESTATE & INFRA TO KHUSHRU BACHA, VP IT, OMKAR REALTORS AND DEVELOPERS

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN MANUFACTURING TO SUNIL TRIPATHY, AGM IT, JINDAL SAW

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN REAL ESTATE & INFRA TO SHAILENDRA CHOWDHARY, VP & HEAD IT, INTERARCH BUILDING PRODUCTS

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RETAIL

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN REAL ESTATE & INFRA TO SOURABH TIWARI, CIO, OIA

SANJIB MOHAPATRA & SANJAY MOHAPATRA, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN RETAIL TO ARUN KUMAR, DIRECTOR IT, BENETTON

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE AWARD FOR EXCELLENCE IN RETAIL TO ASHISH KHANNA, DY. VP CORPORATE IT, THE OBEROI GROUP

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE AWARD FOR EXCELLENCE IN RETAIL TO CHIRAG BOONLIA, CIO, VIRTUOUS RETAIL

SANJIB MOHAPATRA, PUBLISHER, ENTERPRISE IT WORLD GIVING AWAY THE AWARD FOR EXCELLENCE IN RETAIL TO PRASHANT BOKIL, HEAD IT, THE MANDHANA RETAIL VENTURES

SANJIBMOHAPATRA,PUBLISHER,ENTERPRISEITWORLDGIVINGAWAY THE AWARD FOR EXCELLENCE IN RETAIL TO SUSANT SAHU, HEAD IT, NUMERO UNO CLOTHING

DECEMBER 2018 ENTERPRISE IT WORLD

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CHANGE AGENTS 200

CIOS SHOWCASE SKILLS IN GOLF AND CRICKET AT CIO RETREAT On Day 2 of the Enterprise IT World ChangeAgents 200 Mega CIO Summit, the participating CIOs were treated with an opportunity to lock horns with peers and showcase their talents at cricket and golf at the inaugural CIO Retreat which took place at the lush green Karma Lakelands Luxury Resort in the suburbs of Gurugram.

BY CHITRESH SEHGAL CSEHGAL@ACCENTINFOMEDIA.COM

C

halked out to give the CIOs some time away from core technical business knowledge agenda, the ChangeAgents200 Summit 2018 featured a breakaway destination retreat at one of NCR’s premium golfing destinations. The day event was planned with the idea to help the CIO community distress, engage and network with peers in a casual environment. The day entertained CIOs with attractions like 9-hole Golf Tournament, Golf Clinic for the learning CIOs and a Box Cricket tournament which featured 6 teams consisting of over 40 CIOs play India’s most loved game.

The day featured a casual luncheon for the attendees overlooking the scenic golf course at Karma Lake-

52 ENTERPRISE IT WORLD DECEMBER 2018

CHANGE AGENTS 200

lands and also featured a small presentation and keynote address from Progression Infonet which partnered Enterprise IT

World in helping bring the CIO Retreat to reality. The Summit drew curtain with the conclusion of the CIO Retreat and a

small prize distribution ceremony for the outstanding CIO athletes in the competitions held on the day.

DECEMBER 2018    ENTERPRISE IT WORLD 53

PERFORMANCE 2018

TAPPING THE NEED TO STREAMLINE FIELD OPERATIONS Enterprises with significant amount of field workforce are always on the lookout for the perfect solution to manage them effectively and increase their productivity. In the Indian market, where such solutions are still in nascent stages, there is a clear requirement of a certain sense of discipline and streamlining of field operations.

“There are a large number of companies both big and small that have people on the field. There is a need to Track them and collaborate with them, India needs a cost-effective locally built

AMOD PHADKE,

DIRECTOR-SALES AND MARKETING, GCR

solution that is suited to local needs.”

What is the opportunity for field force management and asset tracking in the Indian enterprise market?

In the Indian market, there is a clear requirement of a certain sense of discipline and streamlining of field operations. This is one of the reasons why it is important to automate certain tasks within field personnel and operations which will ensure the increase in productivity in SME and Large enterprise customers.

There are a large number of companies both big and small that have people on the field. There is a need to Track them and collaborate with them. India needs a cost-effective locally built solution that is suited to local needs. Our Asset tracking solution provides offers Asset Trace Log on a periodic basis and Geo Fence breach alerts.

It also allows information to be converted into actionable insights in real-time which in turn will help drive operational efficiencies.

GCR’s Field Force Management solution comes with web-based access for Command Centre and Administration, and also a Smartphone based user-friendly application for field personnel. It is a perfect solution to manage field force effectively and increase their productivity.

With various authentication mechanisms such as 54 ENTERPRISE IT WORLD DECEMBER 2018

geo-tagging, location time and input validation, assigning task, expenses, approval process, and performance of the team can be measured on a real-time basis against pre-defined KPIs / KRAs. The software further helps in reducing errors in data gathering from remote sites.

What sectors will be the major consumers of such solutions?

GCR’s Field Force Management solution works well in every sector like Agriculture, Healthcare, Education (for Student Safety), Services Industry, Sales force organizations, Pharma and IT / ITES being a few of them.

Can you shed light on the USPs of field force management and asset tracking and its viability in today’s Indian enterprise landscape?

Our solution allows managers/administrators to track individual or team’s performance through numerous reports and dashboards available in the web application, enables a field employee to track his/her own performance through various reports, dashboards and assigned tasks status features available on the mobile app. It further keeps a record of all interactions and important data within a database, without having to manu-

ally go through sales receipts, complaint slips, and other such details. The software further helps in reducing errors in data gathering from GCR’s Field force management solution has an upper hand than its competitors since it offers just-right experience to the customer who has the most vital features as required for any vertical or industry as gauging the customer’s preferences continually is the crux to success. GCR’s field force tracking software will certainly create a wave in the market that will build an improved customer service experience along with a strong and collaborative alliance of MSPs/ISVs/SIs. What is your go-to-market strategy in India for the product line?

Which geographies, sectors are you looking to target initially?

GCR offers an ecosystem platform to market these products with the Large, Medium and small System Integrators across India, who can offer these solutions to their end customers and also offers managed services, this will enable us to extend our market presence. We are also looking at expanding in countries like Taiwan, Singapore, Indonesia, Russia, Africa, SE Asia and Australia in 2019 once we make this venture of our a success in India.

PERFORMANCE 2018

WE HAVE REACHED A TURNING POINT IN ENTERPRISE SECURITY With the rapid surge in threat landscape, the global cybersecurity market is at an all time high. Increased boardroom concern, growth in CIO budgets and a massive focus on security innovation by vendors like Sophos is setting the tone for a proactive and predictive approach to enterprise security.

SUNIL SHARMA,

MANAGING DIRECTOR – SALES, SOPHOS INDIA AND SAARC

“Security has reached a turning point and companies need to take an active, layered and predictive approach to security.

They must be diligent and proactive with best practices and deploy in-depth defenses that expect attacks and communicate with each other to stop threats.”

From an overall Cyber Security growth PoV, how was the calendar year 2018 from a global and India market perspective?

IThe global cybersecurity market is expected to grow from USD 152.71 billion in 2018 to USD 248.26 billion by 2023, at a CAGR of 10.2% during 2018–2023. Whereas India’s cyber security market for products and services will grow up 56 ENTERPRISE IT WORLD DECEMBER 2018

to $35 billion in 10 years from the present $4.5 billion.

Ransomware and high-profile data breaches continued to grab the headlines in 2018.Ransomware as a Service (“RaaS”) was big business on the dark web, where criminals sell kits that buyers can use to make and distribute their own ransomware.

A SophosLabs threat report revealed that hackers are looking beyond traditional ‘spray and pray’

style attacks that are automatically distributed through millions of emails, and turning to premeditated and targeted ransomware attacks.

These are more damaging than if delivered from a bot, as human attackers can find and stake out victims, think laterally, trouble shoot to overcome roadblocks, and wipe out backups so ransoms must be paid.

Elsewhere, we saw a rise in the volume of

PERFORMANCE 2018

malware payloads as hackers covertly infected computers with software to do the calculations needed to generate cryptocurrency and kept the proceeds for themselves. As the threat landscape continues to evolve and hackers find new ways to breach security, the reality is that organizations can no longer build strategies for “if ” they suffer a breach but “when”.

How was SOPHOS performance for this calendar year from global as well as India perspective?

In the fiscal year ending 3/31/2018, Sophos reported that billings grew by 22% to $769 million and revenue increased by 21% to $641 million. Overall, Sophos continues to see a robust demand environment, with a doubledigit increase in billings from new customers, and Sophos Central and Intercept X both continuing to establish momentum throughout the quarter.

What activities differentiated you from competition and helped increase market share?

Sophos continues to execute against its core mission: deliver innovative, simple, highly-effective cybersecurity solutions to IT professionals and the channel that serves them. Sophos is the only security vendor that affirms its loyalty to the channel community in its mission statement, a testament to the company’s unwavering dedication to its channel-best approach.

Sophos’ portfolio spans endpoint and network security, plus web, email, encryption, and mobile protection. Sophos is the only security vendor that maintains strength in both network and endpoint security, led by the growth of its most powerful next-generation products, InterceptX and XG Firewall. Sophos’ Synchronized Security and Sophos Central leverages the power of these products by allowing them to share information and respond automatically to attacks. In summary, our focused strategy and investment in nextgen products and technology has enabled Sophos to continue to grow our customer base in India and across the globe.

How was your customer acquisition growth? What were the customer engagement programs of the year and what was the outcome?

As we enter the 2019 financial year our total subscription base continues to grow and we now have more than 300,000 end customers and 100 million end users around the world protecting their businesses with Sophos’ comprehensive cybersecurity solutions. Our flagship event Sophos Inner circle, which aims to

build a community of technology specialists and cybersecurity practitioners in India, provides attendees the opportunity to network and relax, as well as participate in technical briefings and learning sessions.

Customers around the world are also engaging with Naked Security, Sophos’s awardwinning blog, giving you news, opinion, advice and research on cybersecurity issues and the latest internet threats. We continue to partner in marketing and promotional activities that help us engage with our target audiences in India throughout the year.

Which verticals embraced your solutions maximum and why?

Cybersecurity is becoming the number one priority for businesses of all sizes and across all sectors. Customers across BFSI, government & defense, education, manufacturing, healthcare, e-commerce, IT&ITES choose Sophos’ comprehensive security suite to better protect their businesses.

Name some of the best customers and why those were best?

At Sophos, we constantly work hard to innovate and deliver the best possible cyber protection to our customers. We have a wide range of customers in India across a growing number of vertical market sectors. We have been protecting Financial Institutions like AAVAS Financer Limited with Next-Gen Security. In Education we have been Simplifying Enduser and Network Security at institutions like Manipal University.

Point out some of CIO Challenges in 2018 and your experience in mitigating them?

Cybersecurity challenges that CIOs face are highlighted in our recently published threat report. To summarize it, 2018 was the year that targeted ransomware hit the headlines and we will likely see more copycat style attacks continue to hit businesses into next year. We also saw criminals make greater use of readily available system admin tools to access an IT network, move around and then steal sensitive data or drop ransomware into the network.

The reality is that cyberattacks of all kinds are happening constantly. Most organizations are set up for automatic attacks not human interactive attacks, and once cybercriminals get into a system, they will move around.

Security has reached a turning point and companies need to take an active, layered and predictive approach to security, meaning they must be diligent and proactive with best practices and deploy in-depth defenses that expect

attacks and communicate with each other to stop threats. Traditional security methods are no longer enough to prevent constant and changing cyberattacks.

Sophos recommends that businesses implement the following cybersecurity best practices to protect themselves from attacks: l Layered security that blocks attackers from all points of entry and from gaining access once inside a network l Rigorous and diligent patching l Server-specific security with Lockdown capabilities and anti-exploit protection, especially for un-patched systems l Security that synchronizes and shares intelligence to activate lockdowns l Endpoint and server security with credential theft protection l Hard to crack and unique IT admin passwords with multi-factor authentication l Improve password policies: Encourage employees to use secure password managers, longer passphrases and the non-reuse of passwords for multiple accounts - How to pick a proper password. l Improved account access controls: Enact sensible policies to secure idle accounts; automatically lock accounts and alert IT staff after a number of failed login attempts l Regular phishing tests and staff education about the perils of phishing What all products you rolled out in the year, what was the adoption rate of those new products?

Sophos is the only security vendor that maintains strength in both network and endpoint security and continued to expand its InterceptX and XG Firewall portfolios in 2018. Following the announcement of predictive protection to InterceptX in January, Sophos added Nextgen endpoint protection to its server product and also delivered Intercept X Advanced with EDR. Sophos’ Synchronized Security and Sophos Central leverage the power of these products by allowing them to share information and respond automatically to attacks.

What kind of revenue/ market share growth you achieved this year?

In the fiscal year ending 3/31/2018, Sophos reported that billings grew by 22% to $769 million and revenue increased by 21% to $641 million. Overall, Sophos continues to see a robust demand environment, with a doubledigit increase in billings from new customers, and continued technology innovation across our product portfolio.

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ENABLING CIOS TO DEPLOY, MANAGE AND MONITOR CLOUD THEIR WAY

Fuelled by product innovation and niche solutions though offerings like the Community Cloud and eNlight Cloud, Indian infrastructure player ESDS Software Solution has been vowing enterprise customers and vying for a greater CIO mindshare through innovative solutions that are elastic, scalable and secure.

“We are successfully mitigating CIO challenges by moving away from being a traditional CSP to providing digital services through high automation, self-service customer models and our patented auto scaling technology.”

From an overall Infrastructure PoV including DC and Cloud, how was the calendar year from a global and India market standpoint?

As Gartner recently reported, the DC spending in India was up by 2.6% YoY in comparison to the global growth of 4.5%. Cloud adoption is definitely on the rise and the Indian market for the calendar year grew to upwards of $1.8Bn at 30-35% CAGR. Global cloud markets grew to $186Billion with SaaS and IaaS driving the highest adoption.

How was ESDS’ performance from a global as well as India perspective?

ESDS’ growth is more than double the global % growth and from India’s perspective as well. This huge growth was driven by rapid increase in adoption of cloud technology by the government and banking sectors.

What activities did you initiate which differentiated you from the competition and helped you to increase market share?

Our product and service offerings were the key differentiators that helped us increase market 58 ENTERPRISE IT WORLD DECEMBER 2018

RANJIT METRANI,

EVP SALES & CHIEF REVENUE OFFICER, ESDS SOFTWARE SOLUTION

share. Our unique offering which is the Community Cloud, is especially created for customers in Enterprise, Government, BFSI, SAP and Start-ups.

We have introduced a first-of-its kind ‘Community Cloud’ concept, which is exclusively tailored to meet the requirements of a particular community/industry. The design of our cloud service is as per the industry’s norms and standards which effectively make it an ideal choice for niche and specific target groups. A Community Cloud is especially for those organizations and businesses which work on common lines, projects and applications and need a compatible cloud environment with suitable cloud infrastructure.

Which verticals embraced ESDS maximum and why?

Almost each and every vertical is capitalizing on their success because of our services and solutions.

Due to the Digital India initiative, the government projects are on a fast track since the past few years and ESDS being a MeitY empanelled CSP and the first to be STQC audited, took an early advantage for on boarding government organizations by encouraging them to adopt cloud technology and related services. We are also SAP certified CSP where we have created an innovative SAP/SAP HANA Community Cloud with HANA opera-

tional certification which has empowered us to win big enterprises from Manufacturing, Energy & Utilities, and Healthcare industry. Banking & Finance, Education, Agriculture, IT/ITES, Entertainment & Media, Travel & Tourism and Telecom are some of the verticals that we have been serving successfully. Similarly, a lot of start-ups and eCommerce companies are joining hands with us as they see huge advantage of eNlight Cloud’s unique vertical Auto scaling and pay-per-consumption feature for their business.

Can you point out some of CIO Challenges in 2018? What was the experience of ESDS to mitigate those challenges?

Some of the top CIO challenges in 2018 were improving business process, reducing cost without hampering efficiency, cybersecurity, enabling business/product innovation, simplifying IT infrastructure, developing digital imprint, adjusting IT operating models and data management.

We are successfully mitigating challenges through automation, self-service customer models and our patented auto scaling technology which enables businesses to shift their focus from IT projects towards creating newer and better digital projects.

PERFORMANCE 2018

THE NEXT PHASE OF CUSTOMER SUCCESS

Salesforce has doubled down and made it a key focus to empower organizations through initiatives like customer-centric digital transformation, vertical alignment, skilling programs and SMB market focus.

“As enterprises look to take advantage of the inherent value of digital,we are uniquely positioned to turn this objective into reality by helping customers customers in India

become disrupters by using Salesforce to put customers at the heart of their businesses.”

From an overall CRM growth point of view, how was the calendar year 2018 from a global and India market perspective?

The CRM industry has changed considerably over the past decade. Cloud services are now standard. Globally, CRM market potential is projected to be $82B by 2025 and growing at 12% annually (Seeking Alpha). Salesforce has been the #1 CRM provider for the fifth consecutive year by IDC. Salesforce grew its overall market share position and increased its revenue more than any other CRM vendor.

Today, every company wants to deliver connected customer experiences across channels and departments. Even SMB enterprises have realized the importance of customer relationships and that technology enables them to chart a more effective growth path. Therefore, companies are increasingly turning to Salesforce to accelerate their digital transformation journey to deliver intelligent and connected customer experiences across every touch point How was Salesforce performance for this calendar year from a global as well as India perspective?

In the enterprise software industry, we were the

SUNIL JOSE,

SENIOR AREA VICE PRESIDENT AND COUNTRY LEADER, SALESFORCE INDIA

fastest to achieve revenue of $10 billion. We are in a peak performance mode as each company that we’re dealing with is going through a huge digital transformation. Global Revenue growth in Q3FY19 grew 26% YOY in constant currency.

India is one of the fastest growing regions for the company and we’ve grown more than double year-on-year. India will continue to be a key market for us. We have been able to transform businesses of all sizes, across segments, leading them into their next phase of customer success.

What activities you did which differentiated you from competition and helped increase market share?

Our business in India has never been stronger.

India is home to some of the best technology talent in the world and is known for its incredible innovation. It has even recently surpassed the U.S. in largest amount of Internet users. This growth, speed and innovation made us want to double down and make India a key focus for the company.

Our focus areas through the year have been Customer-centric digital transformation to drive business value, growth and success for our customers, Vertical alignment to accelerate our focus on innovation across key industries, creat-

ing an ecosystem of trailblazers, Skilling through Trailhead with a combination of instructor-led offerings from Salesforce University and self-guided learning from Trailhead. By 2022 the Salesforce ecosystem alone will create 1.1 million direct and indirect jobs in India. We also have an SMB market focus with customized solution for the segment to empower SMBs to get started and tap into the power of Salesforce.

Can you point out some of CIO Challenges in 2018 from the CRM PoV? When a business is growing at breakneck speed, IT’s challenge is to efficiently support expanding day-to-day operations and a growing workforce while enabling continual innovation. CIOs must ensure both near-term and multiyear strategies are in place to deliver the underlying technology needed for foundational systems as well as the differentiating systems that create a competitive advantage. This requires building strong, collaborative relationships among the technology team, internal and external business partners, customers, and industry experts. Most importantly, it means spending time with our customers so we can better understand how to serve them, whether through our website, mobile apps, help

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PERFORMANCE 2018

OUR UNIQUE POSITION MAKES US THE DATA AUTHORITY IN HYBRID CLOUD WORLD Netapp’s strong position and unchallenged authority in Data Management, coupled with its Data Fabric strategy and large umbrella of Flash, HCI and hybrid cloud solutions is enabling them to help Indian customers meet business requirements and face challenges across their storage infrastructure

“Today’s CIOs are mainly concerned about whether to store their data in private/public/hybrid cloud and efficient data management; and NetApp with its data fabric strategy, is effectively helping customers manage their data across hybrid infrastructure.”

From an overall storage growth POV how was the calendar year 2018 from a global and India market perspective?

Global IT spending is continuously increasing. As per Gartner, India’s DC Infrastructure Hardware spending projected an increase of 2.6% when compared to 2017, totaling up to US$2.7 Bn in 2018. Companies are now consciously moving towards hybrid cloud infrastructure and AI-driven solutions to simplify management of applications in order to accelerate digital transformation.

We believe data is the lifeblood of an organization and in order to attain its true value, organizations must understand how to harness power of this data with its seamless movement across environments.

Through our solutions, we are enabling our existing customers, who have been using traditional storage solutions, to move into the application of flash arrays, hybrid cloud and hyper-converged infrastructures to handle mixed workloads.

How was NetApp’s performance for this year from a global as well as India perspective?

60 ENTERPRISE IT WORLD DECEMBER 2018

KAUSHAL VELURI,

DIRECTOR OF CHANNELS & ALLIANCES, NETAPP INDIA & SAARC

Globally, NetApp is transitioning to a data management company from a pure-play storage company. We have many new offerings ranging from flash solutions to hyper-converged infrastructures. India is emerging as a top hybrid cloud market with 30-40% enterprises adopting Hybrid cloud.

From NetApp perspective, India is a large market to be counted as one of the top five in Asia-Pacific and we see the region with increasing opportunity.

What activities did you undertake that differentiated you from your competitors and helped you increase market share?

NetApp is a cloud infrastructure technology solutions provider to enterprise customers on one hand and on the other, it also helps them set up hybrid cloud by working with cloud providers like Netmagic or Sify. We partnered with AWS, Azure and Google Cloud and we are today the only player to have partnered with all the leading hyperscalers in the world. The company has improved its position compared to the previous year.

Currently, there are several players who

are addressing the same geography and segments as us, yet we remain the only player who has identified data management as our core expertise. Our positioning is unique and focused making us the data authority in the Hybrid Cloud world.

Which verticals embraced your solutions maximum and why?

The year has seen some dramatic shifts as digital transformation has become a key criterion across industries. For NetApp, the drivers of growth in the enterprise segment have been the BFSI sector followed by IT/ ITeS, whilst growth in the government segment has been primarily driven by the partnerships to promote various Smart City initiatives.

We have given a consistent and strong performance over the years. This year’s Q2 results reflect the clear differentiation of our technology and the strength of our business model. Our net revenues grew 7% year-over-yearin Q2 2019. Our customers’ growing commitment to NetApp and value of our Data Fabric strategy are helping us deliver strong results in the industry.

PERFORMANCE 2018

DRIVING A PRO- ACTIVE SECURITY POSTURE Riding high on recent growth in customer acquisition growth and widen portfolio rollouts, SonicWall is highly focused on mitigating CIO challenges by delivering integrated cloud-scale management and true end-to-end security that protects networks, email, endpoints, mobile and remote users for enterprise customers

“The primary theme across our rollouts is to demonstrate enhanced security capabilities of the company’s automated real time breach detection and prevention platform”

From an overall Cyber Security growth PoV, how challenging was the year 2018 for global and India market?

SonicWall has made great strides this year and is not only one of the leaders in the SMB market, but is acquiring more mid-tier and large enterprise customers. SonicWall has proven enterprise-grade and cloud-based platform solutions that are appealing to businesses that are looking for end-to-end network protection and greater access to threat analytics and data that allows them to have visibility to drive a proactive security posture. We have seen major growth in India and have recorded growth in all verticals. SonicWall is experiencing strong financial performance, exceeding its objectives for eight straight quarters while also posting a world-class 90-plus percent customer renewal rate.

What activities you did differentiated you from competition and helped increase market share?

There have been numerous activities that have culminated in the current momentum and gain in market share, including enormous investment in R&D demonstrated in recent quarterly

DEBASISH MUKHERJEE,

COUNTRY DIRECTOR SONICWALL INDIA & SAARC

product and services roll-outs; targeted competitive displacement campaigns and promotions; continuous investment in the ecosystem and providing greater scope for partners to sell our wider portfolio and using GTM models that suit their needs and ability to grow their profitability.

How was customer acquisition growth? What were the customer engagement programs of the year and what was the outcome?

From a global perspective, we have well over half a million customers that have deployed SonicWall in their networks, across more than 215 countries and territories. We have also shipped more than 3.3 million firewalls, so these numbers are significant. Our customer retention rate remains high and our ability to cross- and up-sell has increased due the ease of management and deployment across our full solution stack and through the Capture Security Center.

Name some of the best customers and why those were best?

Wonder Cement, ITZ India, Rajasthan Patrika, T-Series India, NDTV India, Rayalaseema and Dr Lal Path Labs are just some of our high-profile

customers that use a number of different SonicWall solutions. They cross a number of different verticals including manufacturing, media, education and healthcare.

Point out some of CIO Challenges in 2018 from the Cyber Security PoV and your experience in mitigating them?

We have many conversations with customers and analysts, and profile these CIO challenges and find the common themes and pain points.

We then develop them into key use cases that are reflective across many organizations. Examples include Security management for hybrid and multi-cloud environments, as many organizations struggle with ensuring system resiliency, service reliability and regulatory conformance.

Another big CIO challenge is organizational mobility to ensure workers are not only are provided with high-speed access to resources over wired, wireless and mobile networks, but this access and information exchange is provided securely. Lastly, CIOs are concerned with realtime protection against advanced cyberattacks, including ransomware, encrypted threats and phishing, which continue to disrupt businesses DECEMBER 2018 ENTERPRISE IT WORLD

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REDEFINING BACKUP FOR PROGRESSIVE ENTERPRISES Commvault saw significant moves in the right directions with simplified product portfolio and enhanced customer engagement as it vies for greater market presence with innovation as the hallmark of product vision and leadership.

“We help companies worldwide manage, protect, activate and drive more value and business insights out of their data to transform modern data environments.”

HUZEFA MOTIWALA,

SENIOR DIRECTOR, SYSTEMS ENGINEERING APAC, COMMVAULT

From an overall back up POV including DC and Cloud, how was the year for global and India market?

The calendar year has surely been an interesting one globally and for India. Apart from facing more data than ever, data is also leaving the data center and recognized as one of the critical assets in an enterprise. A look into the secondary copy world, typically created by backup or archive operations, data has historically been retained to recover from data loss situations or disaster management and to satisfy legal and regulatory requirements. Cloud storage has increasingly become the answer to challenges in enterprise scalability and security. Today’s enterprise data is sprawling out into the digital stratosphere, finding a home on public cloud infrastructure with managed service providers and within SaaS solutions. Asia Pacific is anticipated to grow at the fastest CAGR owing to increasing awareness between industries to protect and backup their vital enterprise data, mainly in BFSI, IT & Telecom, Retail, and Healthcare verticals boosts the market growth in this region.

How was your customer acquisition growth? What were the customer engagement programs and what was the outcome?

Innovation remains the hallmark behind Com62 ENTERPRISE IT WORLD DECEMBER 2018

mvault’s product vision and leadership. Needless to say our continuous investment into our converged data management solution redefines what backup means for the progressive enterprise through solutions that protect, manage, and use their most critical asset – their data.

Which verticals embraced your solutions maximum and why?

The changing data landscape has put data at the core of every business. This data is getting bigger, more complicated, and more disparate every passing day. Today’s world of compliance, data breaches and disasters has put data protection on the business agenda, as organizations try to keep themselves “safe” and “compliant”. No industry verticals escape this changing data landscape.

Our converged data management solution redefines what backup means for the progressive enterprise through solutions that protect, manage, and use their most critical asset - their data. We help companies worldwide manage, protect, activate and drive more value and business insights out of their data and to transform modern data environments.

Point some of CIO Challenges in 2018 and your experience in mitigating them?

Some CIOs face the challenge of modernizing

their infrastructure to simultaneously protect their data and enable the business with datadriven decisions. We recommend a fresh way of thinking with five keys to successful infrastructure modernization. First is to know what you have and consolidate – despite the fact that businesses have access to so many new technologies, knowing where that data is, and how it’s used can be considerably difficult and identifying business data, and its location, through one solidified solution is the first step. CIOs should use a flexible and agile data infrastructure. To avoid backpedalling, businesses must ensure that they deploy flexible and agile data infrastructures, rather than being locked into specific infrastructures or vendors.

Organizations should simplify operations and automate everything. Increasingly, this is being achieved through the use of AI and machine learning embedded into software, easing the burden on IT admins and enabling them to focus on IT as part of their business strategy and development. Businesses need to scale out economically – in addition, businesses should be moving away from silos and toward more seamless, software-defined storage solutions and lastly as organizations move to consolidating their data, it’s important to have a clear and pragmatic path toward infrastructure modernization. Having consultants as partners during this process can make it a whole lot easier.

PERFORMANCE 2018

ENABLING SECURE CLOUD TRANSFORMATION FOR ENTERPRISES InstaSafe is advocating the cloud-first approach, and with deep focus on security as key value-add to business and customer success perspective.

“Cloud transformation is breaking the traditional perimeter-based security appliance oriented approach by eliminating the need for traditional on-prem security appliances, that are difficult to maintain and require

SANDIP KUMAR PANDA,

CEO & CO-FOUNDER, INSTASAFE

compromises between security, cost and user experience.”

From an overall Cyber Security growth POV, how challenging was the year for global and India market?

As we come to the end of 2018, this year globally can be summed up as a year of “More of everything”. 2018 witnessed public privacy concerns become mainstream, with the Facebook data privacy scandal splashed all across media. Europe GDPR compliance got enforced in May and numerous spectacular breaches occurred. 2018 reinforced that privacy and security are two sides of the same coin and the coming years will mark significant changes in our cybersecurity practices.

On the other hand, today’s cybersecurity investments made by typical organizations can best be described as “cyber hygiene”. Hence both globally & India, the growth rate of products & solutions, that made customers lives easier had ample opportunity for growth & will continue to do so.

How was InstaSafe performance for this calendar year?

InstaSafe posted strong revenue as we continue to experience rapid growth in our business with total revenue growing YTD 250% over the previous year. We believe these results demonstrate InstaSafe’s increased adoption in the market-

place as organizations embark on their digital transformation journey embracing the cloud.

This year also marked setting up of the InstaSafe’s US establishment.

Which verticals embraced your solutions maximum and why?

As innovation in payments rise, enabling users and consumers becomes primary for Financial Services & Fintech. Security plays a pivotal role and InstaSafe simple solutions assist customers to stay ahead of the curve in deployments, faster time to market with peace of mind. Other verticals include Retail, ITES, and Manufacturing.

Can you share a successful recent customer story?

I would like to highlight a few noteworthy wins here. A Startup Unicorn of India needed to securely connect different AWS & Azure regions and its data center into one easy-to-manage network that scales as new applications and cloud regions are added. They explored all choices & settled on InstaSafe, as with InstaSafe Secure Access, the end user does not need to know, where an application is hosted, nor does he have to worry about access issues. For the IT Admin, Granular policy-based access is used to connect only authenticated users to applications they are

entitled to access, allowing customers to keep their public cloud private.

Point out some of CIO Challenges in 2018 and your experience in mitigating those challenges?

Cloud transformation is breaking the traditional perimeter-based security appliance oriented approach. In the traditional architecture, organizations built the hub and spoke network to backhaul branch office traffic over dedicated wide area networks to the data center in order to apply security checks and access and ports. Then, they built a stack of security appliances that established a perimeter around the corporate network to secure the network. That’s why it is called network security.

In the cloud world, where the perimeter has disappeared and the internet is becoming a corporate network, where would you deploy security appliances? Our cloud platform eliminates the need for traditional on-prem security appliances that are difficult to maintain and require compromises between security, cost and user experience. InstaSafe security cloud is a cloud first, multi-tenant platform deployed across public data centers globally that secure access for users and devices to applications and services, irrespective of their locations.

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PERFORMANCE 2018

SHRIKANT SHITOLE,

Senior Director and Country Head India, FireEye

“In 2019, Indian organizations will invest in enhancing existing capabilities and accelerating adoption of tech, intelligence and

FACING FORWARD: CYBER SECURITY IN 2019 AND BEYOND FireEye has released its 2019 cyber security predictions report, “Facing Forward: Cyber Security in 2019 and Beyond.” Experts predict threats to the aviation industry, continuing nation-state activity, rise in supply chain attacks and the widening cyber security skills gap in India.

T

his year’s report includes a top-down view of the cyber security industry by FireEye senior leaders, including CEO Kevin Mandia, in addition to research-based insights from experts from the FireEye iSIGHT Intelligence, Mandiant Consulting, and FireEye Labs teams.

The IT and threat landscapes will continue to evolve in 2019, and this report is a look forward at what the cyber security industry needs to address and get right to stay ahead of the adversaries.

“We expect 2019 to arrive with ample new and existing challenges for Indian enterprises, from misuse of the social media to security vulnerabilities in the cloud,” said Shrikant Shitole, senior director and country head for India at FireEye. While more Indian enterprises are recognizing the threat that cyber attacks can pose to their organization and bottom-line, many are not sure

about the extent to which they need to be covered.

Shitole continued: “In 2019, we expect to see board level executives taking a significantly increased role in cyber risk management and threat hunting initiatives. We also hope Indian organizations will consider investing in enhancing their existing capabilities and accelerating the adoption of technology, intelligence and expertise necessary to move up in the cyber security maturity curve and go beyond SOC operations.”

Top discussion points from the FireEye 2019 cyber security predictions report include –

expertise necessary to move up in the cyber security maturity curve and go beyond SOC operations.”

SUPPLY CHAIN AS A WEAKNESS In 2019, an increase in both state sponsored and financially motivated supply chain attacks is expected. As organizations have improved their posture and built up their perimeter defenses, attackers will shift their focus to compromising third party vendors, customers or partners with the goal of gaining access to a target’s network.

THE RISE IN BREACHES DUE TO LACK OF ATTRIBUTION AND ACCOUNTABILITY Attribution and accountability are two of the biggest sticking points when it comes to winning the war in cyberspace. Without risks and repercussions for malicious activity carried out on the internet, attackers will keep attacking and organizations will keep getting breached.

ATTACKERS EYEING THE CLOUD

THE WIDENING SKILLS GAP AND LACK OF TRAINED EXPERTS TO FILL SECURITY ROLES

Adversaries go where the money is, and 2019 promises to offer an increasing number of opportunities for attackers in the cloud. With cloud, there’s a new, and often expanding attack surface that can be left undefended or without the proper safeguards in place to protect important data.

According to various industry estimates, there are at least two million cyber security jobs that will go unfilled by the year 2020. However, the critical meltdown point has not quite been hit yet, when it comes to staffing. The good news is that the thinking around this challenge is changing.

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PERFORMANCE 2018

TARGETED AND PERSONALIZED CUSTOMER EXPERIENCE

Businesses need to become trustworthy, transparent and prompt, and put customer experience at the centre of their strategies to help meet rising expectations. As a fall out, companies increasingly have to up their CRM game while building richer and better solutions.

CIOs were made to stand up to the test while documenting their actions This gave an opportunity for a lot of CIOs to take a hard look at their data, where they were storing it, and how they handled the information”

From an overall CRM growth POV, how was calendar year 2018 for global and India market?

When it comes to the growth of the overall CRM industry, we are seeing a couple of key trends that are shaping the industry. There are several companies that are engaged in conventional CRM but are in reality contact centers providing point-solutions that help deal with customer enquiries.

Another notable trend is the move to public cloud and the accelerating pace of digital transformation that we are witnessing across industries today. Companies are increasingly shifting from traditional ways of doing business to more modern platforms and processes.

How was Zendesk’s performance for this calendar year, from a global as well as India perspective?

Year on year, Zendesk is still maintaining approximately 40% growth, with India in our top 10 fastest growing countries. We are seeing growth in India as a result of the digital economy and the government’s exciting initiatives. A large percentage of the 1.3 Billion population is part of the digital economy and has greater access to the internet and mobile communications.

ADRIAN MCDERMOTT,

PRESIDENT OF PRODUCTS, ZENDESK

As a result, consumers are more willing to embrace technology in the new economy, and I think that is in turn helping drive business for Zendesk. We love to work with growing businesses, and India is a hotbed for incredible innovation. Interestingly, we not only work with new age companies in India, but are also with traditional businesses moving towards digital transformation.

How was your customer acquisition growth? What were the customer engagement programs of the year and what was the outcome?

We believe organic means of discovering customers is an incredibly important source of business and continues to drive our revenue. In fact, many companies are out there searching and trying to find better customer solutions and when they see other companies use our products it prompts them to sign up for Zendesk solutions.

At the same time, there are several large companies who are looking for a high touch experience and want to be guided through the process in a more personalized manner. This is what we define as the enterprise segment which is typically larger businesses. One of the strategic directions we set out following our IPO in 2014,

was to develop the enterprise capabilities of Zendesk to support such larger organizations.

Which are the verticals that have embraced your solutions maximum and why?

The vertical that remains the fastest growing are the digital-native disruptive businesses. It could be a food delivery brand or a transportation brand or an accommodation brand, and these businesses all over the globe turn to Zendesk.

Digital native disruptor-type business is where we got our start and these businesses are very dear to our heart.

Point out some of CIO challenges in 2018 and your experience in mitigating them?

Most CIOs today come face to face with an examination of their privacy policies with respect to data. In fact, the next big security breach is only a news report away, as the saying goes. I think it was visceral and real, and CIOs were given a hard deadline to deal with how to manage user data this year. CIOs were made to stand up to the test while documenting their actions. This gave an opportunity for a lot of CIOs to take a hard look at their data, where they were storing it, and how they handled the information.

DECEMBER 2018 ENTERPRISE IT WORLD 65

INTERVIEW

SANDEEP PURI,

Country Manager - India and SAARC, Gurucul

“In India we have one of the largest IT ITES company & large telco provider embracing Gurucul

solutions. People are really looking at it.”

IS BEHAVIOUR ANALYTICS A PANACEA TO SECURITY CHALLENGES Historic static security controls are not enough, and organizations need to change the way they assess risk. Automation of front end security controls is the key and future of security is in big data and data analytics. This is exactly the area where Gurucul is focused on and along with its channel partners, is gaining popularity among the customers.

A

s the threat is becoming more complex, the emergence of behaviour analytics as one of new powerful security control is attracting the limelight.

Security threat landscape is changing .The advent of IOT, mobile apps and growing connectivity has resulted in exponential data growth which is difficult to manage and beyond human analysis .. It is becoming borderless, and hackers are becoming sophisticated.

Organisations have to move at machine speeds to tackle the security threats. Here comes Gurucul as a panacea. Headquartered in the US, Gurucul delivers behaviour based security intelligence and analytics technology. “We work with enterprises and government in protecting their most important asset that is data. We provide AI & ML Based security analytics and fraud analytics platform. Our focus is on behaviour based 66 ENTERPRISE IT WORLD DECEMBER 2018

security intelligence,” says Sandeep Puri, Country Manager - India and SAARC, Gurucul.

Adoption rate of behaviour analytics in India is showing an increasing trend. The reason is not far to seek. Demand for machine learning is exploding.

The adoption rate in India is increasing in the last 18 months. Sandeep Puri, Country Manager - India and SAARC, Gurucul said, “Apart from doing lots of proof of concepts and closing lots of deal what we are experiencing is that Indian customers are knowledgeable. Added to this, India is a growing market.”

The gaining popularity of behaviour analytics in India has resulted in the creation of business opportunities. Machine learning is become a big thing. There has been a lot of awareness among CISOs. “We are a leader in behaviour analytics space. We are uniquely positioned as we give

open choice of big data and our 1000 plus machine learning models help detect unknown unknowns . We give the customers flexibility to build their own models. Needless to say we have big customer references. Last but not the least Gurucul is very focussed on customers’ success and customer satisfaction,” maintains Sandeep.

Behaviour analytics is now becoming an integral piece of the security. Several enterprise customers have made it mandatory as part of the security architecture.

“It has been a phenomenal journey till date both in India and globally. I have seen so many companies adopting Gurucul Solutions across the globe. In India we have seen one of the largest IT ITES companies and a large Telco provider embracing Gurucul solutions. Enterprises are really looking at it.”

With R&D Centerin Pune & Sales HQ in Delhi the company is on its way to expand its presence in the region infrastructure, sales and services staff.

FINALLY...

Gurucul is all set to revolutionise the way enterprises protect themselves against malicious IT-savvy insiders, account compromise and data exfiltration in both on-premises and cloud environments. The company’s user and entity behaviour analytics (UEBA) and identity analytics (IdA) technology uses machine learning and predictive anomaly detection algorithms to reduce the attack surface for accounts, eliminate unnecessary access rights and privileges, and identify, predict and prevent breaches.

RNI NO: DEL ENG/ 2017/ 69906 Postal Reg. No.: DL-SW-01 / 4200 / 17-19

Date of Publication: 28 of Every Month Date of Posting: 1 & 2 of Every Month

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