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APRIL 2017
A Special Edition For CIOs (Part-II)
WATCH OUT FOR
PART-III
EDITOR’S LETTER
zations if implemented rightly. CIOs are the cornerstones of technology implementations in every organization and they that utmost care to take the maximum benefit. One needs to understand that these are the new technologies and the scope evolution is very high. Therefore, there is a need of constant exchange of information among the community. However, the CIOs who have been empaneled by us are the experts in these domain areas. We have not asked or evaluated these CIOs about their experience or expertise on security because we understand that security is a given thing and embedded with organizational culture. However, from time to time, penetration testing or vulnerability testing are what the CIOs should look at or advise their respective companies. The other technology which we have not mentioned while interacting with the CIOs is IOT. We understand that IOT will become very big in this decade and the CIOs need to have correct strategy for this as it is not a single piece of technology or product. It is the entire infrastructure comprising software, hardware and networking. We will probably have a different issue dedicated to IOT and CIOs challenges. Continuation to this, May 2017 issue of Enterprise IT World would carry profiles of rest of 32 CIOs to complete the number – 100. I would urge you to mail me or my teammates your valuable suggestions as to how we can make it interesting and informative. I would wish you Happy Reading and keep connecting with.
TOWARDS CREATING A GROUP OF SPECIAL PEOPLE Who can be Torchbearers of Innovation Dear Friends, You will be happy to know that this is the second edition of the ChangeAgents100 (CIOs) and it has got 34 CIOs who have been empaneled for their hands-on experience in SMAC technologies. The purpose of bringing in 34 CIOs in each issue is that we can cover them in a better way with more space for the individuals. This age is about transformation of the organizations from the old technologies to the new technologies so that their grow become faster. The agents of the technology transformation are the CIOs and technologies which are going to catalyze the transformation must be this four-letter acronym - SMAC. Today, Social Media, Mobility, Analytics and Cloud are the requisite technologies for any growing organization. These technologies change the business outcome of every organi-
NEXT MONTH SPECIAL
S A N J AY M O H A PAT R A S A N J AY @ A C C E N T I N F O M E D I A . C O M
COVER STORY
FEATURE
ChangeAgents100 (CIOs) Vol. 3
DIGITIZATION
This issue would showcase the 3nd Volume of Top CIOs and their achievements. We will delve deep into the achievements of the CIOs and honor them with mementos. implementing Third Platform.
The digitization drive has gained traction with a number of smart city projects going from plan to action in 2016. The story will take a look at the deployments, talk to the stakeholders and map the progress of these initiatives.
PLUS
Opportunities in Healthcare
A number of vendors have been actively rolling out solutions in healthcare. We analyse the Indian Healthcare Market and how the sector will shape up in 2017.
Send in your inputs to sanjay@accentinfomedia.com
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APRIL 2017
CONTENTS VOLUME 02 | ISSUE 03 | APRIL 2017 | W W W. E N T E R P R I S E I T W O R L D . C O M
Publisher: Sanjib Mohapatra Editor: Sanjay Mohapatra Associate Editor: Chitresh Sehgal Designer: Ajay Arya Web Designer: Vijay Bakshi Technical Writer: Manas Ranjan Lead Visualizer: DPR Choudhary Visualizer: Ravish MARKETING Marketing Manager: Kajal Sharma kajal@accentinfomedia.com SALES CONTACTS
A Special Edition For CIOs (Part-II)
Delhi 6/102, Kaushalya Park, Hauz Khas New Delhi-110016
SPECIAL EDITION
Phone: 91-11-41055458 E-mail: info@accentinfomedia.com
16
EDITORIAL OFFICE
CHANGEAGENTS100:
Delhi: 6/103, (GF) Kaushalya Park, New Delhi-110016,
A Special Edition for CIOs (Part-II)
Phone: 91-11-41657670 / 46151993
As enterprises embrace digital technology like never before, these CIOs, CTOs, CISOs, IT Directors and IT Heads have become the transformation catalysts for organizations, driving businesses forward with futuristic technologies and new revenue models.
editor@accentinfomedia.com
Printed, Published and Owned by Sanjib Mohapatra Place of Publication: 6/101-102, Kaushalya Park, Hauz Khas New Delhi-110016
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HPE
“HPE launches new tech services arm Pointnext”
08
MeitY
“MeitY approves IESA backed Electronic Manufacturing in Aurangabad”
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APRIL 2017 ENTERPRISE IT WORLD
5
ITWORLD
ROUND UP
Indian CIOs prioritize business digitization as IT budgets boom B Y S A N J AY @ A C C E N T I N FO M E D I A . C O M
CIOs in India are prioritizing digitalization and rivaling global top performers when it comes to their commitment to digital business. Gartner’s annual global survey of CIOs found that average IT budgets in India are expected to grow 10.7 percent in 2017, nearly five times faster than the overall global average of a 2.2 percent increase. However, India is struggling with significant IT talent gaps. When asked how much their company’s revenue will grow in 2017, the Indian CIOs surveyed reported that they expected average revenue growth of 12.6 percent. This is much higher than the global average of a 4 percent rise in company revenue among respondents. The rapid growth in the IT budget poses an extra challenge for Indian 6
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APRIL 2017
CIOs, who will have to be even more creative than their peers elsewhere in finding the skills they need to pursue digital transformation. “Like their top-performing counterparts, Indian CIOs list digital business and growth or market share as their enterprises’ top strategic business priorities through 2017. In fact, Indian CIOs say it even more emphatically with 37 percent listing digital business as a top priority compared to 28 percent of global top performers and 21 percent of all respondents.” These business priorities have altered the focus of Indian IT organizations. Indian CIOs mirror global top performers when asked what their IT organizations emphasize. Almost 80 percent say they emphasize innovation over daily operations.
D ATA BRIEFING
9/10 Indian CIOs stress support for digital business over optimizing IT costs
ITWORLD // NEWS BRIEF
Microsoft Brings Pay-asYou-Use Hybrid Cloud to India
HPE launches new tech services arm Pointnext Hewlett Packard Enterprise announced the launch of Pointnext, a newly redefined technology services organization dedicated to helping companies accelerate their digital transformations and make desired business outcomes a reality. Pointnext draws on the expertise of more than 25,000 specialists in 80 countries covering 30 languages and spanning a range of disciplines -- from cloud consulting experts to operational services experts. These teams collaborate with businesses worldwide to speed their adoption of emerging technologies, including cloud computing and hybrid IT, big data and analytics, the Intelligent Edge and IoT. “Digital transformation is driving an incredible pace of change for our industry and our customers’ needs are evolving just as quickly,” said Som Satsangi, VP & GM,
Enterprise Group, MD India, Hewlett Packard Enterprise. “Services are at the core of our ability to be that strategic partner to our clients and help them on their transformation journey. In fact, its role in our business has never been more critical.” “Each customer journey is unique and requires a trusted advisor with deep capabilities, a strong partner ecosystem, and a proven record for demonstrating innovative approaches to solving challenges,” said Rajesh Dhar, Senior Director, Pointnext, Hewlett Packard Enterprise India. “Pointnext services will be the front lines of our engagement with customers – to quickly and nimbly design, integrate and optimize digital solutions critical to the success of enterprises of all sizes.”
GLOBEL
EVENTS
03-04 APR
06 APR
25-27 APR
28 APR
SMART DATA SUMMIT 2017
HOW TO USE WATSON TO GAIN BIZCHANGING RESULTS
CHIEF ANALYTICS OFFICER EUROPE
SOLIX EMPOWER
Dubai, United Arab Emirates Summit will explore benefits and evaluate business potential of using big data analytics in day-to-day business.
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ENTERPRISE IT WORLD
Microsoft has announced the availability of Azure Stack Technical Preview 3 (TP3). Microsoft Azure Stack is a hybrid-cloud solution that enables customers to run Azure cloud in on-premise environments with pay-as-you-use pricing. It is an extension of Microsoft Azure, bringing the agility and fast-paced innovation of cloud computing on premise. As with Azure, there are no upfront licensing fees for using Azure services in Azure Stack and customers only pay when they use the services. Azure services available on-premises: IaaS and PaaS services on-premises empowers organizations to adopt hybrid cloud computing based on their business and technical requirements. They have the flexibility to choose the right combination of public, service provider, and on-premises deployment models. Shortly after TP3, Azure Functions will be available to run on TP3, followed by Blockchain, Cloud Foundry, and Mesos templates. Continuous innovation will be delivered to Azure Stack. TP3 is the final planned major Technical Preview before Azure Stack integrated systems will be available for order in mid-CY17.
APRIL 2017
Chicago, United States Event will introduce discuss how data engineers, data scientists, and developers can make use of Watson to gain business-changing results.
London, United Kingdom CAO Eu Forum is premier event for senior analytics professionals, providing top-level strategic advice and discussion.
Bengaluru, India Conference for CIOs, CTOs, sr. execs, architects and developers to network with leading global big data experts & enterprise practitioners.
Everything you need to know to stop ransomware.
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ITWORLD // NEWS BRIEF
Telecom giants unite to standardize 5G norms
S/HE SAID IT
SANJAY MALIK,
HEAD OF INDIA MARKET, NOKIA
“Network expansion of 4G and 3G is fueling growth of mobile broadband. Indian operators will need to explore technologies like carrier aggregation, small cells, sectorization, and fiberization, to enhance overall efficiency and increase capacity to meet the growing demands.”
During World Mobile Congress in Barcelona, at Global 5G Test Summit, AT&T, China Mobile, NTT DOCOMO, Vodafone, Ericsson, Huawei, Intel, Keysight, MediaTek, Nokia, Qualcomm, Rohde & Schwarz, ZTE, Datang jointly declared a statement promoting unified, global 5G standards achieved through 5G testing, trials and cooperation between telecom operators, vendors and vertical industry partners to build a unified end-to-end (E2E) ecosystem. Hosted by four leading telecom operators and supported by ITU, GSMA, 3GPP, NGMN and GTI, all participants declared their commitment to the promotion of unified global 5G standards, a unified E2E ecosystem and a thriving 5G market. After standardization, testing and trials are vital to the success of 5G technologies, ecosystem development and cross-industry innovation. To achieve this goal, all participants committed to facilitating and ensuring a unified, high-quality and competitive 3GPP 5G specification by June 2018 for release 15 and December 2019 for release 16, building a unified 5G E2E ecosystem (including chipset, terminal, network, test instrument, etc.) for seamless global roaming, and enlarging the global market scale for low cost. Participants are starting the early trial and interoperability testing for a variety of use cases, including mobile broadband, for 3GPP Release 15 specifications to drive a mature 5G ecosystem and to ensure a quick and efficient time to market. They also appealed to inspire innovations on 5G key technology and to validate the smooth evolution capability of technologies towards 5G, including 3D-MIMO LTE, NB-IoT/eMTC, and C-V2X.
QUICK BYTE ON
10 ENTERPRISE IT WORLD
FINANCIAL
APRIL 2017
“Indian CIOs are being given budgets to invest in digitalization but IT organizations remain immature and lack key resources. How CIOs deal with the challenges caused by rapid business change and opportunities will help determine the future success of their enterprises.” PA R T H A I Y E N GA R , V I C E P R E S I D E N T A N D GA R T N E R F E L LO W
NetApp Reports Q3 FY17 Results. Net Revenues $1.40Bn; Up 5% Q-o-Q and 1% Y-o-Y. All-flash array annualized net revenue run rate $1.40Bn, up 160% Y-o-Y. Nearly 300 petabytes flash shipped. $336Mn returned to shareholders in repurchases & cash dividend.
NEWS BRIEF // IT WORLD
Alibaba bets big on UCWeb in India
HP launches first Indian CoE HP unveiled its first Centre of Excellence (CoE) in India, a facility dedicated to demonstrating innovative solutions developed locally that have the potential to digitally transform the country. In alignment with the Government’s Digital India initiative, HP has built the facility to offer solutions that solve real life problems with technological innovations. Helmed by the company’s Digital India Business Unit, the 4,000 square-feet facility aims to showcase multiple solutions for sectors such as Education, Healthcare, BFSI, and Manufacturing. Developed in collaboration with over 25 system integrators that include top IT software companies, the CoE will be used as a platform to exhibit solutions relevant to Government and businesses. The Center of Excellence was inaugu-
EXECUTIVE
rated by P.P. Chaudhary, Union Minister of State for Ministry of Electronics and IT, GoI. “HP’s CoE is a perfect showcase of the Digital India vision. It will allow gov and non-gov stakeholders to have a practical understanding, making it easier for decision makers to move forward towards comprehensive digitisation” Richard Bailey, President, HP APJ, said “We recognise that India is at the threshold of a huge digital transformation. We will demonstrate solutions that enable and improve security, mobility, healthcare and education.” The CoE showcases futuristic technologies in security & surveillance through command & control center, mobility & healthcare with digital ICT labs, e-health centers and telemedicine and education with Digital classrooms.
Alibaba Group’s UCWeb has announced the launch of We-Media Reward Plan 2.0, a selfcreating content platform in India with an initial investment of 50 Million INR. The internet major is investing 2 Billion INR for driving content distribution in India over the next 2 years. Announcing the initiative on his visit to India, He Xiaopeng, Co-Founder UCWeb and President, Alibaba Mobile Business Group said, “Dominance of mobile and digital proliferation is leading to an increased adoption of mobile internet and is making India ‘Digitally Ready’. UCWeb is realising its vision of “Serve half the population of the planet”, and we are moving forward to the era of “GUF” (Google, UCWeband Facebook). The investment falls under Alibaba Digital Media and Entertainment Group’s targeted investment of $7.2 billion in content over the next three years.” UCWeb is upgrading its content, services portfolio by adding more short video-related content. Short Videos are the most popular form of content consumed in China today and UCWeb sees huge potential for this concept here in India as well.
MOVEMENT Alex Seton joins Digital Shadows as VP Business and Corporate Development Seton will drive global strategic partnering and corporate development efforts. VMware appoints Bruce Davie as Vice President APJ Davie brings over 25 years of International leadership experience and technical expertise.
Netgear names Marthesh Nagendra as Country Manager India & SAARC Marthesh will spearhead new growth initiatives, enhance customer service and retail presence.
developing company’s presence in India Julian Quinn joins Qlik as Regional Vice President APAC Quinn will be responsible for leading and expanding Qlik’s operations throughout the region.
Conduent ropes in Lokesh Prasad tto head India operations Prasad will be responsible for further APRIL 2017
ENTERPRISE IT WORLD
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ITWORLD // NEWS BRIEF
Tech Mahindra, Huawei align resources to propel global growth
Tech Mahindra and Huawei Enterprise Business Group (EBG) have signed a global partnership agreement. Basis this agreement, Tech Mahindra will market Huawei’s enterprise products and services across 44 countries including India. The alliance would also involve launching a joint go-to-market (GTM) strategy, thus giving a boost to the competitiveness of both companies in the global marketplace, by leveraging each other’s core strengths. “Huawei and Tech Mahindra share a vision for providing world-class solutions to customers around the world. This partnership enables us to implement our unique solutions along with Huawei’s innovations and latest ICT infrastructure to bring faster ROI for our customers,” said Manoj Chugh, President – Enterprise Business at Tech Mahindra. “Huawei and Tech Mahindra complement each other well, and, more importantly, we work towards the same goals,” said Derek Hao, President, Enterprise Business Group, Huawei India. “That is, to help our global enterprise customers be better positioned in their journey towards digital transformation. As specialists in our respective domain, we now work together to present competitive solutions for the global enterprise market that will empower our customers to achieve bigger success with their businesses.” Under this partnership, Tech Mahindra would take Huawei’s enterprise products and services, and build solutions around various platforms and solutions of Tech Mahindra. The platforms and solutions are in areas of Internet of Things such as Connect Care, Connected Car, Connected Factories and Fleet Management Solutions, and solutions in areas of Utilities such as Smart Cities, Smart Metering and Smart Grids.
Cadyce rolls out new Connectivity Solutions
Cadyce announces the availability of their finest USB-C accessories. After its premium range of MFi certified Apple accessories and computer peripherals, the company is strengthening its presence at the grassroots level across remote regions too. USB-C is the technology of the future and will be used widely to simplify your life. By using a single type of USB-C connector, wide range of devices can be connected such as VGA, Ethernet, HDMI and older versions of USB. All new USB-C port is half the width and one-third the height of a standard USB connector and only slightly larger than Apple’s Lightning or the micro-USB connectors. A USB-C port measures just 8.4mm by 2.6mm only.
INTERESTING
USB-C will soon be the new standard connector for both charging and data transfer. Last year, USB-C appeared as a port on a handful of systems, including the Apple MacBook (12’’ Retina), MacBook Pro 13” and 15” and Google’s new Chromebook Pixel. But now, we see a lot of phones and laptops that use the USB-C ports. With USB-C onboard, you can copy files at USB 3.1 speeds i.e. up to 10 gigabits per second and deliver enough power to charge a laptop, smart phone or tablets. Cadyce has launched new models in USB-C accessories including Multiport Adapters and a Hubs for USB-C enabled gadgets. These adapters/ Cables /converters help user to get friendlier with their USB-C devices.
TWEET
National Cyber Coordination Centre will be set up to address the issues related to #CyberSecurity
@rsprasad #DigitalIndia - Digital India@DigitalIndia
Source: https://twitter.com/drharshvardhan
12 ENTERPRISE IT WORLD APRIL 2017
NEWS BRIEF // IT WORLD
MeitY approves IESA backed Electronic Manufacturing in Aurangabad
Jio, Samsung to Redefine
Indian LTE Landscape Samsung announced its innovative “I&G (Infill & Growth) Project” for Reliance Jio Infocomm Ltd in India. This joint project was established to upgrade current LTE mobile communication services across India by expanding both the current network capacity as well as network coverage. The project sets a high benchmark for LTE services in India through wider coverage, in-building penetration and the highest speeds, regardless of the user’s location. It will enable seamless indoor and outdoor coverage in dense urban areas. The project will also extend Jio’s superiority in rural areas by expanding its reach to over 90% of the population. “I am excited to announce our new project with Samsung,” said Jyotindra Thacker, President of Reliance Jio Infocomm. “We successfully achieved 100
million subscribers in 170 days, making us the fastest-growing company in the world, and the numbers continue to rapidly grow. It was possible because we introduced a truly effective LTE service, Pan-India. We are committed to bringing game-changing digital experiences to India with superior ecosystems, mobile content, all-IP networks and ongoing process innovations.” “As Jio’s end-to-end LTE solutions partner, it is a great pleasure for Samsung to contribute to Jio’s tremendous success,” said Youngky Kim, President and Head of Networks Business at Samsung Electronics. “The massive deployment of over a million cells across India is especially remarkable. We will strive to create new paradigms for LTE-Advanced Pro and 5G by closely cooperating with Jio as a unified workforce.”
IT Ministry has given the final approval for setting up the first Brownfield Electronic Manufacturing Cluster (EMC) in Aurangabad, under the EMC scheme. India IESA is assisting the state in this. The Brownfield EMC cluster, located at Shendra Five star Industrial Area, Aurangabad district, Maharashtra, is expected to have a common facility centre which will include an Electronics Manufacturing Centre, Electronics Design & Test Lab, Modular Cabinet Manufacturing Centre and Skill Development/Training Centre. The centre will be spread across a total area of 50,647 sq. ft. and the aggregate cost of the project is estimated at ₹ 48.34 crores. “The Brownfield will pave the way for increase in employability and the setup will benefit people in innumerable ways. We would like to thank IESA for their all-around support in making this dream a reality,” said Suresh Todkar, Director, Deogiri Electronic Cluster Pvt. Ltd. (DECPL).
Maersk, IBM Leverage Blockchain to Digitize Global Trade IBM and Maersk announced a new collaboration to use blockchain technology to help transform the global, cross-border supply chain. The blockchain solution based on the Hyperledger Fabric and built by IBM and Maersk
will be made available to the shipping and logistics industry. The solution will help manage and track the paper trail of tens of millions of shipping containers across the world by digitizing the supply chain process from end-to-end to
enhance transparency and the highly secure sharing of information among trading partners. The solution is designed to help reduce fraud and errors, reduce the time products spend in the transit and shipping process.
APRIL 2017
ENTERPRISE IT WORLD
13
ITWORLD // NEWS BRIEF
BOOK
SHELF
The Digital Enterprise GLOBAL UPDATE
9 out of 10 businesses worldwide will leverage data analytics by 2020: Atos Study Atos commissioned a study conducted by Forrester Consulting to analyze the level of Data Analytics adoption across businesses worldwide. It reveals that 40% of businesses are already using data analytics in key business functions, such as sales, product development and marketing, with 23% planning to implement it within the next 12 months. This is despite a third of businesses stating several barriers to adoption. The commissioned study conducted by independent analysts Forrester Consulting on behalf of Atos surveyed a global sample of more than 580 business and IT decisionmakers from 11 industry sectors, across three continents. Forrester predicts that this trend for Data Analytics adoption will increase within the next 3 years to nearly 90% of companies using data-driven business insight by 2020. In terms of barriers, 44% of respondents see the increase in the variety of nonstructured data types as a significant challenge, while 35% are concerned about traditional siloed data practices and the lack of alignment between IT and business functions.
However, most businesses are taking action to remedy this with the majority of companies interviewed highlighting the following initiatives as critical priorities over the next 12 months: improve IT’s relationship with the business (71%) and reorganize IT to better align with the business (66%). Ursula Morgenstern, Atos ESVP for Business and Platform Solutions, observes, “The pace at which an organization benefits from data analytics is determined as much by business issues as by technology. That’s why at Atos we put the emphasis on a business-led approach with Atos Codex, our offering for business driven analytics that leverages the Atos expertise in IoT and cognitive solutions.” The research examined ambitions and priorities of eleven industry sectors. It revealed a clear emphasis on different market-specific priorities depending on sector. It provides insightful industry profiles for analytics attitudes and practices across multiple industry sectors including energy and utilities, finance, government, manufacturing, retail and telecommunications.
AUTHOR
KARL-HEINZ STREIBICH
PRICE
RS. 4,663 (HARDCOVER) AVAILABLE AT
WWW.AMAZON. IN
About The Book With this book you will encounter the vision of Industry 4.0 that is driving innovation across a wide spectrum of industries around the globe. Get ready to be inspired by some of the top companies in the world that are on the forefront of transforming into a Digital Enterprise.
Key Features With over 20 examples provided, you will read about GE’s vision of the Industrial Internet and how it will bring massive efficiencies to aviation, utilities, and many other industries.
Unisys brings agility to Cargo Process Management Unisys Corporation launched Digistics, a holistic and integrated cargo logistics solution that allows carriers to streamline freight management and improve their operational efficiencies. Digistics enables air carriers to choose from a comprehensive suite of offerings or select the specific cargo services they need, including inventory management, booking, invoicing, and 14 ENTERPRISE IT WORLD
accounting. The system features cross-platform analytics allowing carriers to view past, present and forecast data for enhanced operations.Digistics is a datadriven system that automatically records each transport and delivery checkpoint in the air cargo value chain. This provides airlines with real-time visibility of their shipments and gives carriers the ability to track and trace
APRIL 2017
high-value products quickly and efficiently for an improved end user experience. “Digistics is a business led solution for the air cargo industry that features a modern cloud-based architecture that allows any carrier to easily adapt the solution within their own enterprise system,” said Dheeraj Kohli, vice president and global head of Travel and Transporta-
tion for Unisys. “We are proud to be the first in this industry to offer catalogue-based cloud services. Carriers can now select and subscribe to the features they need for their business operations, while the advanced level analytics will allow carriers to identify the factors to help them sustain efficient routes, as well as improve processes on less efficient routes.”
NEWS BRIEF // IT WORLD
MANAGEMENT
MANTRA
“Put the customers first, the employees second, and the shareholders third.” —JACK MA, FOUNDER AND EXECUTIVE CHAIRMAN, ALIBABA GROUP
SBI Selects Trend Micro
All Cadyce products are built with most innovative technology. devices and a lot more. You can log on to www. cadyce.com to get detailed information about these products. How do the enterprise customers feel handicapped without these accessories? Cadyce These Accessories play a vital role of an interface between two devices. Networking will be simply impossible without these accessories. Every enterprise functions totally on networking devices and therefore these accessories are an integral part in daily functionality. Gautam Shah MD, Cadyce Briefly tell us about Cadyce? Brand Cadyce is a leading networking and lifestyle brand having a global presence. We offer a complete line of reliable end-to-end networking solutions for the most demanding business and mobile environments. Brand Cadyce stands on the three pillars of : Product Excellence, Innovation & Passion. Cadyce was started with the vision of launching range of innovative and cutting edge products targeted at the ever burgeoning Tablet and Smartphone market. “Your Network , Our passion” was coined on the philosophy of offering innovative range of Internet cameras, Networking / Streaming devices and USB and Apple accessories that would help you in your home or office computing needs. At Cadyce there is a continuing endeavor to improve, enhance and introduce robust products with the latest technology. What are the product lines being marketed by Cadyce? Cadyce offers a wide range of products in the networking genre.There are various categories that Cadyce offers such as Type C products, Apple Accessories,USB 3.0/2.0 range of accessories, Docking stations & Hubs,Wide range of Display Adapters,IP cameras,NVR systems, POE switches, Routers & range extenders, Presentation
Why Cadyce products are ideal for them vis-à-vis the others in the competition? All Cadyce products are of a premium quality built with the most innovative technology. All the products are plug and play and very easy to set up. The components used for product built-up are of a very high quality. Products have a unique aluminum design. Adding onto these, Cadyce also has a user-friendly customer support. These are some features that put Cadyce products a step above the rest. If you have own manufacturing, tell briefly about the facility? Yes, we do have our own Manufacturing /production facility in China/Taiwan. Our facility consists of state –of- the- art infrastructure and machinery with the latest technology which is managed by extremely skilled man power. What is the RMA and Warranty strategy of the company? We would like to start off by stating about Cadyce RMA rate being less than 0.25 %. There are a set of modules followed in case of RMA. The customer gets in touch with our service team via our toll free number, online chat or email. Post that, we pick up the product from the customers doorstep and get it back to our service centre to analyze the problem. The issue in the product is then either fixed or the product is replaced. The turnaround time for the products under warranty is 8 to 10 working days.
Trend Micro has deployed its’ Endpoint and server security solutions across more than 26000 branches of SBI in and outside India and over 275,000 endpoints. Trend Micro also secures 29,000 VM’s (Virtual Machines). This is a major milestone for Trend Micro that prides itself with having six among India’s 10 largest banks as their customer, using their flagship security products and with highest market share with the leading banks in India. “We not only protect customers who have already adopted the technology or who are already there on the high-end curve of the technology adoption, we also prepare customers to adopt those technologies faster. Five years back, we had done the initial deployment for SBI within record time of six months. The main pain area then was the large number of branch offices and the time lost in updating of signature AV patent file as there was little or slow connectivity of remote branches,” said Nilesh Jain, Country Manager – (India and SAARC), Trend Micro “We have partnered with Trend Micro for their Endpoint, Gateway and Data Centre Security solutions. To secure our ‘crown jewels’ that are going to be hosted on these virtualized servers, we are also in the process of securing Trend Micro’s Data Centre Security solution – Deep Security that provides host based security capabilities such as Virtual Patching that detects and patches vulnerabilities automatically across all OS and Applications on the fly,” said Mrutyunjay Mahapatra, DMD and CIO, SBI. APRIL 2017 ENTERPRISE IT WORLD
15
COVER STORY // CIO SPECIAL (PART -II)
CHANGE AGENTS 100 TRANSFORMATION CATALYSTS (CIOs) OF TOMORROW
As enterprises embrace digital technology like never before, these CIOs, CTOs, CISOs, IT Directors and IT Heads have become the transformation catalysts for organizations, driving businesses forward with futuristic technologies and new revenue models.
W
BY CHITRESH SEHGAL CSEHGAL@ACCENTINFOMEDIA.COM
ith strategic transformations the norm across businesses, CIOs have come to the fore as unquestionably the biggest assets for enterprises. With their affinity towards technology coupled with sound business sense, they have been orchestrating growth for their enterprises. Today, no boardroom decision is taken without consulting these tech evangelists. They have become the go-to problem solvers for MDs and CEOs. Known by different designations across organizations and sectors, they have become trump cards for their organizations, working as transformation catalysts for better top-line and bottom-line. Today, CIOs have been transforming businesses through embracing and implementing third platform technologies. They have enabled businesses to scale operations through cloud adoption. They have fortified marketing with digital campaigns and social media strategies. They have enabled better decision making across departments by consolidating vital extensive information and giving quantified results through Big Data analytics. They have been experimenting with futuristic technologies, enabling companies to step into the future with AI, cognitive computing and robotics. Such has been their influence on the organizations infrastructure and business landscape that today they are quickly becoming a part of every critical boardroom decision. These CIOs not only form a big chunk of the readership of Enterprise IT World, but are also our main focus when bringing business news to our readers. ‘ChangeAgents100’ is a special initiative which intends to shed light on these growth drivers in today’s business world. The profiles highlight their achievements from the past year and give us glimpses into their future plans. They showcase their professional ideologies, their interests and success mantras which have helped them manage personal and professional life ably while excelling in their careers. This issue features part 2 of the initiative with profiles of 34 CIOs ranging from the public sector, BFSI, manufacturing, FMCG, education, consumer technology, e-commerce and service industry among others. These CXOs specializing in optimizing businesses have shared interesting insights into their professional lives, some of which are indeed enlightening. 2016 was a landmark year for the digital. Going by the CIOs’ responses, we believe that 2017 is all set to be an action filled year for Enterprise India. On this note, I present to you this month’s ChangeAgents.
16 ENTERPRISE IT WORLD APRIL 2017
CIO SPECIAL (PART -II) // COVER STORY
CIOs COVERED IN LAST ISSUE LAVESH VERMA, Jamna Auto SATISH PAPNOI, Pathways School ABHIJIT TANNU, Seclore DARSHAN APPAYANNA, Happiest Minds MOHAMMD WASIM, Sapient MAKARAND VISHNU SAWANT, Deepak Fertilizers DHIREN SAVLA, Kuoni Group MANOJ KUMAR, Acme Group CHEKURI VENKAT VAMSIDHAR, Kony India KRC MURTY, Deutsche Bank RAJEEV PRADHAN, Arshiya International DR. SUNIL GUPTA, Min. of Steel - ERU KRISHNA KANT MISHRA, Everest Industries HARISH SHARMA CL, Toyota Fin Services PINKESH AMBAVAT, CRIF - Highmark ANIL SHARMA, Pepsico India JYOTI CHOPRA, Glaze Trading HEMAL SHAH, Dell Technologies MANDAR MARULKAR, KPIT Technologies PUNEET GUPTA, Brillio VINAY PRAKASH VERMA, Panasonic AVC networks PRADEEP GOVINDASWAMY, Cigniti SOUMA DAS, Qlik India MILIND VARERKAR, Saraswat Bank SURESH IYER, BlueStar BENNO ZOLLNER, Fujitsu NIKHIL PATHAK, Schneider Electric MANOHAR BHOI, Electronic Payment & Services BANWARI LAL VERMA, Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapeeth MURARI SRIDHARAN, BankBazaar.com SURESH KONDAMUDI, Clevertap VIRENDRA JEET, Newgen Software RAJENDRA CM, Talisma Corporation ANIL PORTER, Interglobe Technologies
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COVER STORY //
CIO SPECIAL (PART -II)
DHANANJAY PRASAD ,
PUNEET KAUR KOHLI,
Industry Experience: 22 years Academic Excellence: IB.Tech, M.B.A, Specialized in domains like networks, infrastructure,
GROUP EXECUTIVE VICE PRESIDENT IT & CTO, BAJAJ CAPITAL LIMITED
CIO, HERO BPO AND HERO MINDMINE
applications. Core skill sets is enabling successful mission critical applications.
(Electrical Engineering), Executive Development Program @ Harvard
Past Organization: Motorola Group, Welcome Group ITC Hotels, Duncan Industries, BSES Ltd., Carrier Aircon Ltd., Bharti Airtel Ltd., Soma Networks, Motricity
Past Organization: HCL Infosystems, Global Telesystems, IBM Global Process Services, Keane Worldzen, Nexbits Technologies, Consilium Software
Industry Experience: 25+ years Academic Excellence: B.E.
Highlights 2016: We are going under a major enterprise level transformation and are coming a very big way in the online space and are going to hit the markets soon. It is across apps, customer360, CRM360, Partners360. Online will be a new revenue channel. We are going with an agile methodology, product by product. Ultimately, Bajaj Capital’s complete wealth management portfolio will come into online. Along with my IT heads and team, we are currently working as transformation agents of the company. Plans for 2017: In 2017, we will be setting industry benchmarks on our platform. CRM, HRMS, ERP, the dialer from the call center perspective, complete new UI/UX designing, technology platforms and upgradation, cloud at the bank end, BCPDR, single sign on architecture, everything is under transformation. Every week, we are adding new features to the online portfolio. A number of parallel projects are going on. IT is playing as a digital agent, enabling Bajaj Capital’s business to go online. Success Mantra: My energy. I have a very positive, can do attitude and a good personal-work life balance. I am a firm believer in the Almighty. Favorite piece of personal technology: My digital space Hobbies pursued in free time: Singing, playing golf and badminton. I love to cook. Travelling and knowing different people. Family: I have one son. Right now he is doing his bachelors and wants to come up in law. One good book read recently: I like the movies that are made on the books. Too Big to Fail: Inside the Battle to Save Wall Street, The man who saw tomorrow. Favorite holiday destination: I love Europe Social network most active on: Facebook and LinkedIn Preferred Cuisine of Choice: Persian, Chinese and Punjabi of course. Favorite Sport: Golf and badminton
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Highlights 2016: Sucessfully completed overall transformation of usage of multi-channel to cross-channel and finally omniChannel where our customer service agents act as brand ambassadors for an e-commerce customer. We implemented RPA for a process in e-commerce and chat environment that provided us with the ability of mapping business processes. Enhanced the platform by bringing back office processing to level with digital automation. Concept used was cognitive computing powered with machine learning techniques and natural language processing developed a powerful platform. Plans for 2017 : Expanding the RPA and omni-channel platform is key to expansion across other processes. Working towards IOT devices and support mechanism for IOT by way of training associates to manage any device and build consolidated application to maneuver rectification process and explore other areas to set up support model. Moving with converged infrastructure and cloud based model. Your success mantra: Learning is a great opportunity always and never-ending too. My global exposure gives me a great opportunity to enhance my knowledge and skills. Favorite piece of personal technology: Apple iPhone, intelligent car Hobbies pursued in free time: With artistic flavor have a good inclination to painting. Travelling and watching movies. Family: Wife: Working professional, Son: Product, Industrial, Automotive and Interaction designer One good book read recently: “The Lost Kingdom of Swastika” Favorite holiday destination: Austria and Holland. Social network most active on: LinkedIn Cuisine that you prefer all the time: Any English (light) or Chinese cuisine Favorite Sport: Cricket
CIO SPECIAL (PART -II) // COVER STORY
MANISH KUMAR SINHA, HEAD IT VECTUS INDUSTRIES LTD.
Industry Experience: 15 years Academic Excellence: MBA (IT & Systems) IMT Ghaziabad Past Organization: Heuristics Informatics, On Dot Couriers and Cargo, Amensys, Amtek Group
VIPIN KUMAR, CIO, ESCORTS LTD.
Industry Experience: 26 years Academic Excellence: Bachelor of Engineering, Computer Science & Technology Past Organization: N/A
Highlights 2016: Responsible for rirst Implementation of SAP S/4 HANA in Indian Plastic Industry as a Project Manager. The implementation has few other milestones as 1ST in Growth & Emerging Sectors, 3rd in APJ & World. Abroad Speaking Opportunities 1.Guest Speaker @ Asian Innovators Summit by SAP , August, 2016 @ Jakarta, Indonesia Indian Speaking Opportunities 1.INDUSInterview Audio- For Upcoming SAP Customers- Implementation Experience 2.Panelist Speaker at SAP Innovation Day- S/4HANA Customer Conversation with Vectus, October, 2016 3.Panelist Speaker at SAP Innovation Day- Webinar for Internal SAP Employees, October, 2016 4.Delivered Implementation Experience at SAP Led Events as a speaker and panelist (Around 10) April- June, 2016. 5.Global session for SAP India, Australia & Singapore Customers- June , 2016 6.HPE- SAP S/4 HANA Infrastructure Management Learning’s- July, 2016
to support Corporate Digitization IOT Pilot Projects for Manufacturing Machine Communication
Your plans for 2017 from technology and projects’ point of view: Mobile Apps
Preferred Cuisine of Choice: Biryani
Success mantra: It is literally true that you can succeed best and quickest by Industry Experience: 26 helping others to succeed. - Napoleon Hill years Favorite piece of personal technology: Academic Excellence: Laptop & Mobile Phone Bachelor of Engineering, Computer Science & Hobbies pursued inTechnology free time: Writing About the family: Wife Home Maker N/A PastisOrganization: and a Kid. One good book read recently: Getting it to Yes Favorite holiday destination: GOA, Love the charismatic view of beach sidewalks, clean air & clear sky. Social network most active on: Twitter
Highlights regarding implementations in 2016: Consolidation of Infrastructure and Applications through Virtualization; Automation in Shop floor Operations; Starting the CRM and PLM implementation roadmap; Testing Predictive Analytics; Sales related applications to improve efficiency and productivity of sales function; Implementation of Office 365 solution group wide
enabled business projects
Plans for 2017 from technology and projects’ point of view: Complete the implementation of CRM and PLM; Complete the rollout of Office365 group wide; Group wide Backup consolidation; Consolidation of Apps and Infra; Start implementation of Analytics; Establish High Performance Computing Lab
One good book read recently: The Agility Shift
Success mantra: Involve business teams from the start of project evaluation and allow business leaders to spearhead IT
Favorite piece of personal technology: VR devices Hobbies pursued in free time: Gardening; films and songs; spending time with family About the family: My wife and two beautiful daughters
Favorite holiday destination: Goa; I like the carefree atmosphere and fun all around Social network most active on: LinkedIn Preferred Cuisine of Choice: North Indian Favorite Sport: Cricket
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ENTERPRISE IT WORLD
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COVER STORY //
CIO SPECIAL (PART -II)
PUNEESH LAMBA,
NIRANJAN K RAMAKRISHNAN,
VP & GROUP CIO, CK BIRLA GROUP
CIO, SRI GANGA RAM HOSPITAL
Industry Experience: 20 years
Industry Experience: 24 years
Academic Excellence: Bachelor of Mathematics, Master in Hospital Administration and Advance Dip in Missile Electronics
Academic Excellence: B.E. - MDU, Mentorship Course - Harvard, Management Course - IIM Ahmedabad
Past Organization: Indian Air Force, Interactive1, Covansys, Altosys Software Technologies, Invest2care Technologies
Highlights regarding implementations in 2016: Implementation of World Class Intersystem HIS P2016, Building brand new Green Data Center, Implementing SMART OPD unique OPD automation, Designed and developed eProcurement Solution (HealthERP).
Past Organization: Escorts Ltd., Tata Consulancy Services, Genpact, Punj Lloyd Ltd., BILT
Highlights regarding implementations in 2016: Projects leveraging IOT, Augmented Reality, Business Intelligence, Document Management System, Mobility and IT Security
Plans for 2017 from technology and projects’ point of view: Implementing Evidence Based Clinical Decision Support System, Clinical Pathway Analysis, Activity Based Costing System in Healthcare, IOT & SMAC for Hospitals to improve the Quality of Patient Care in a 60 years old Charitable Hospital.
Plans for 2017 from technology and projects’ point of view: Cognitive intelligence, IOT, Condition Monitoring, HR solutions on cloud, group wide intranet & collaboration solution
Your success mantra: You can achieve anything in the world as long as you do not aim for the credit for it!
Success mantra: Leverage latest technology and be ahead of others. Perseverance while implementing projects
Your Favorite piece of personal technology: Building Health Information Exchange in India
Your Favorite piece of personal technology: IOT
Hobbies pursued in free time: Build a prototype that converts your ideas in to deliverable! Information about your family: Humble school teacher dad, strongly supported my home maker mom who created 5 cute kids and I stand 4th! Siblings are masters in education, married and working.
Hobbies pursued in free time: Singing and watching cricket Information about your family: Wife is doctor, son doing engineering, daughter studying in school One good book read recently: Managing Chaos by Ravi Venketesan
One good book read recently: Psychology by Dr. Nabhit Kapur & Dr. Prabhjeet Singh (My friends)
Favorite holiday destination: Singapore as it has something for everybody on family
Favorite holiday destination and why: My parents native place because of the royal treatment I get from my relatives!
Social network most active on: Twitter
Social network most active on: LinkedIn Cuisine that you prefer all the time: Milagu Rasam, Brinjal & Aloo Kari Favorite Sport: Cricket
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Cuisine that you prefer all the time: Continental Favorite Sport: Cricket
CIO SPECIAL (PART -II) // COVER STORY
PARVEEN KUMAR SHARMA, V.P. - I.T. AT VIANAAR GROUP
Industry Experience: 29+ years Academic Excellence: M.C.A. Past Organization: IBSS Ltd., Ansal Properties & Infrastructure, AerenR Enterprises, CISCE, TDI Infracorp, Amrapali Group
KHUSHRU BACHA, VICE PRESIDENT – IT, RUNWAL GROUP.
Industry Experience: 31 years Academic excellence: Post Graduation in Computer Science Past Organization: Colgate Palmolive, Kansai Nerolac Paints, Emerson Network Power, Marico Ltd, Kalpataru Ltd, Arshiya Ltd, Bombay Dyeing
Highlights regarding implementations in 2016: Successfully Implemented ERP at Vianaar Group covering HR, Accounts, CRM, Sales and Marketing, Purchase, Inventory, Engineering Departments. Improved ICT infrastructure of the organization, Improved ICT services to concerned stakeholders, Formulation and implementation of IT Policies and procedures, Measures related to IT Security, implementation of Google Apps G-Suite etc. Plans for 2017 from technology and projects’ point of view: Implementation of Enterprise content Management System, implementation of DR Site, MPLS/P2P connectivity between HO and Site offices. Success mantra: Think Big, Start Small and Scale Fast. Change Management
Favorite piece of personal technology: My smart phone Industry Experience: 26 Hobbies pursuedyears in free time: Music, Meditation and Yoga Academic Excellence: About the family:Bachelor Wife, 1 Son, 1 of Engineering, Daughter Computer Science & Technology One good book read recently:Life and Philosophy of Swami PastVivekananda Organization: N/A Favorite holiday destination: Shimla, I love hill stations Social network most active on: LinkedIn Preferred Cuisine of Choice: N/A Favorite Sport: Cricket
Highlights regarding implementations in 2016: Implemented SAP for the Bombay Dyeing group. Implemented Microsoft Dynamics POS solution for 300 retailers of Bombay Dyeing. Harmonized Processes for all businesses of Bombay Dyeing group. Implemented HRMS in Bombay Dyeing. Implemented SFDC for Sales force Automation for Runwal Group for Lead Management and CRM Complaint Management. Implemented Customer portal for all our customers in Runwal Group. Defined IT Policies and Streamlined IT Security by implementing ATP protection, IRMS, MDM and DLP solutions in Runwal Group.
ideas and work for it.
Plans for 2017 from technology and projects’ point of view: Business Intelligence (BI) solution. Digitisation. Mobility solution. SAP HANA implementation. Setting up Disaster Recovery Site.
Favorite holiday destination and why: Bali, love beaches.
Your success mantra: Don’t just wish for it, come out of your comfort zone, trust your
Favorite piece of personal technology: Home automation... Managing home appliances like TV, Set top box, AC, Curtains, Music system, Lighting and so forth using a single hand device like Tab or Handphone. Hobbies pursued in free time: Travelling and reading. About your family: Parents, Wife and 2 Daughters One good book read recently: 7 Habits of Highly effective people by Stephen Covey
Social network most active on: LinkedIn Cuisine that you prefer all the time: Fish especially Prawns. Favorite Sport: Cricket
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COVER STORY //
CIO SPECIAL (PART -II)
RAGHUNATH BAL,
AMITABH MISHRA,
HEAD IT, AHUJA CONSTRUCTIONS
CIO (SOUTH ASIA), GE AVIATION.
Industry Experience: 23 years Academic Excellence: MS in Computer Science from Texas A&M University, USA Past Organization: Tata Motors, Intel Corporation, SAP
Highlights 2016: 1. I set up the foundation and leadership of the GE Aviation (India) organization. 2. I led a cultural and organizational transformation of the GE Aviation (India) organization, growing by 250%, simplifying reporting structures and establishing agile practices. 2. My teams delivered the following: (a) Established a new technology platform on Linux/x86 which was 90% faster and which delivered $0.5MM/year savings. (b) 4 ERP releases impacting productivity, controllership, compliance and providing > $ 200MM business benefits. (c) About $8MM in cost savings from 25 new data/ analytics features. (d) Achieved operational stability, delivering about $2.5MM in cost savings from vendor consolidation. Plans for 2017: 1. Integration between ERPs and Data Lake. 2. $5MM cost out in operations. 3. Establish Predix as the analytical platform of choice in the MRO space. 4. Continue driving Agile transformation in organization. Success mantra: I stand for three things: (1) Excellence, (2) Learning and growing, and (3) Seeking feedback. Favorite piece of personal technology: Predix analytics from GE. Hobbies pursued in free time: I like to mentor executives, staying fit and achieving peace by reading spiritual literature. Family: My wife, Pallavi, is a director at a major healthcare company, and our son is a primary school student. One good book read recently: ‘Everyday Greatness - Inspiration for a Meaningful Life’ by David Hatch Favorite holiday destination: Ooty - because we can unwind and relax and chill (literally) Social network most active on: LinkedIn Preferred Cuisine of Choice: Thai Favorite Sport: Tennis
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Academic excellence: Exe. MBA from IIM-Calcutta, BCA, Prince 2 Industry Experience: 16+ Years, Past Organizations: Overseas Infrastructure, Bombay Realty, Arshiya International, K.Raheja Corp, Ericsson India
Past Organization: Carrier Corporation, Enercon GmbH, Ericsson, K.Raheja Corp, Arshiya Internations, Bombay Dyeing, Overseas Infrastructure Alliance
Highlights 2016: Successfully Migrations of on premise SAP ECC 6 EHP 5 & CRM (Dev/QA/PRD) system to AMAZON Cloud and DR on AMAZON Cloud. Re-engineering of SAP Project Systems/FICO /Materials Mgmt. Plans for 2017: Implementation of Digital Marketing & IoT for Township Projects and Building Information Model (BIM) integration with SAP Business Data. Success mantra: “One who fears failure limits his activities. Failure is only the opportunity to more intelligently begin again.” Favorite piece of personal technology: SAP Modules & Big Data Analysis Hobbies pursued in free time: Keep updating myself with Domestic & International Politics around the Nation/World. Family: Happy to go family of Parents,Two Younger Brothers,Sister, Lovely Wife & Ten months old Baby Boy. One good book read recently: Thankful for Being Late by Thomas L.Friedman Favorite holiday destination and why: Palaces in Rajasthan, known formerly by the name Rajputana or the land of the kings. Each individual kingdom of Rajasthan has a distinctive style of architecture and arts making it one of the most culturally diverse places in the world. Social network most active on: Facebook Cuisine you prefer all the time: Prawns Fish Curry & Bengali Sweets Favorite Sport: Cricket
CIO SPECIAL (PART -II) // COVER STORY
MAHANTHI PARTHA SARATHI, CIO, NISARGA IT SOLUTIONS.
Industry Experience: 11 Years Academic Excellence: Bachelor degree in electronics and communication engineering from JNTU Past Orgs: ICFAI B School, Sankhya Infotech, Voxai Solutions, Techwave Consulting
SHIBU V KURIAN, CIO & COO, 10KINFO DATA SOLUTIONS PVT LTD.
Industry Experience: 2 Decades Academic Excellence: Post Graduate (Computers) Past Organization: Aspect Technology, Capstone Securities Analysis, VisualSoft Technologies, Future Group
Highlights regarding your work/ implementations in 2016: 2016 was extremely good year, One of the Leading bank of India awarded us to take control of their E-learning project which was in serious issues from past three years. We stabilized their Infrastructure and existing application to give access for 3+ lac employees. E-learning was helpful for the employee career promotions. In 2016 all the employees were able to go through the Mandatory Tests and complete. We are proud to implement one the most prestigious and dream project of our honorable Prime Minister of India for Agriculture Market, We designed and implemented the multi level clustered infrastructure for 200+ mandis across India. Your plans for 2017 from technology and projects’ point of view: Application Development Services for eLearning, Internet of Things , Cloud implementations and RIM services
Highlights regarding implementations in 2016: Currently working on an “Econometric model”, covering businesses around the world over the last 3 decades. The term “Econometric” as definition, is application of statistical techniques to analyze economic data. We have brought together deep expertise in statistics, technology and international finance to develop this Econometric model. A model built around integration of finance, economics, probability, statistics, and applied mathematics. We have indexed, correlated and cross referenced data points during our investigations & interactive discovery process for analyzing usage patterns of company finances. The main goal of this discovery process is to enrich the customer to take informed decisions during investments. Plans for 2017 from technology and projects’ point of view: The drive to create a career around my passion never went away. I realized that “automobiles” was a deep, steady current that connected many phases of my life.
Success mantra: Tune Up Your Insight Favorite piece of personal technology: Linux Hobbies pursued in free time: Playing like a kid with my loving daughter Tanvi About the family: Father my role model Mr. Venkateswara Rao, mother Smt. Kalavati, my supportive wife Satya and my loving daughter Tanvi Favorite holiday destination and why: N/A Favorite holiday destination: Chanakya neeti Social network most active on: LinkedIn Preferred Cuisine of Choice: N/A Favorite Sport: Cricket
Success mantra: Human Creativity + Collaboration + Technology intrigue me, by design a communication evangelist, passionate gatekeeper between ideas and execution. Favorite piece of personal technology: To communicate, connecting with people. Hobbies pursued in free time: Cooking for near & dear of my life. About the family: Spice of my life -spouse Leena, 2 wonderful kids Kris & Kevin, both passionate about football. One good book read recently: N/A Favorite holiday destination: Dubai, a city of superlatives. Social network most active on: LinkedIn Preferred Cuisine of Choice: Spicy Indian Favorite Sport: Football
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COVER STORY //
CIO SPECIAL (PART -II)
KUMAR PRASOON, GROUP CIO , AL SAFEER GROUP
ABHIJIT CHATTERJEE, CIO, C-ZENTRIX (TOWARDS VISION TECHNOLOGIES PVT LTD)
Industry Experience: N/A Academic Excellence: Masters in IT from IIIT and Post Graduate in Business Administration from Manchester Business School
Industry Experience: 18+ years
Past Organization: Aequor Technologies, Birlasoft, ENOC, Dubai Media Inc, Arkan Building Materials
Past Organization: HFCL, iPolicy Networks, Towards Vision Technoliges
Highlights regarding implementations in 2016: • Made strong technology recommendations for the group’s executive management on the aspects of Fuzzy Analytics, Business Intelligence; BigData, IoT /IIoT, BlockChain, Cloud Computing, Enterprise 2.0, Integrated Systems Architecture and Virtualization ; and implemented 100 % successful Unique Oracle Retail Implementation in the hypermarkets and novelty sector. In short, the holistic vision was building Smart Retailing for Next Generation Retail Metamorphosis. • Enterprise Mobility Supply Chain Fully Automated – Totally Integrated Safeer Managed Inventory with usage of IoT, BigData, AI and Cloud Computing Plans for 2017 from technology and projects’ point of view: IoT/ IIoT , Customer Centric Innovations , BigData , Machine Learning , Artificial Intelligence Your success mantra: Innovation to Reality is with consistency, commitment and perseverance. Favorite piece of personal technology: IoT/ IIoT Hobbies pursued in free time: Relaxing and enjoying the beautiful nature, Long Drive About your family: Loving Parents in India. Dad is PHD (Mechanical Engineering), Ex Government official and currently Dean of a University. Mother is a homemaker. Elder Sister (in HR) in USA with two beautiful kids with charismatic IT Veteran Brother-in-Law. Currently single. One good book read recently: Seven Habits of Highly Effective People
Academic Excellence: ME Computers
Highlights 2016: Rolled out second release of C-Zentrix Cluster Telephony System that can handle more than 5000+ Agents simultaneously with all features of Load balance and Fail over across every node. C-Zentrix Cluster system can scale up customer in-premise as well as in cloud platform and ensure maximum productivity on hardware. It is one key reasons why we will be cost-wise and feature-wise successful in larger in-premise solution and Cloud. Also added Additional Channel of Chat and ChatBot on the same platform. Plans for 2017: 2017-18 will be challenging in terms of automation. Major projects will be focused on automation and Analytics around Automation. Success mantra: No shortcut even if the competition takes that route, eventually only those who are stable will be successful. Don’t burn money like paper, it’s better to remain frugal than to be jazzy. We keep things Simple and Stupid and we don’t allow the child inside us to die because of pressure. Favorite piece of personal technology: C-Programming. If nothing works, this surely works for me. Hobbies pursued in free time: Teaching Kids, better if they are from have-nots, so that I can expose then to areas of education that they never see. Going to the mountains, Himalayas keep calling me. About the family: I am single. Only family responsibility now I am left with is to take care of my ailing mom. She still scolds me the same way, and that is the only barometer that she is well.
Favorite holiday destination and why: Axams - The Alps : Beautiful place for rejuvenation.
One good book read recently: Mind Reader by Lior Suchard
Social network most active on: LinkedIn
Favorite holiday destination: Mountains, Home town, Sea beaches, Waterfalls. I feel simple when I am there.
Cuisine that you prefer all the time: Chinese
Social network most active on: LinkedIn
Favorite Sport: Cricket 24 ENTERPRISE IT WORLD
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Cuisi
CIO SPECIAL (PART -II) // COVER STORY
Past Organization: Primus.ca, Wipro Infotech, APM Terminals, PCS Technology, Fullerton India Credit Company
A SHIJU RAWTHER, DVP & HEAD - IT INFRASTRUCTURE & SECURITY OPERATIONS, TRANSUNION CIBIL LIMITED.
Industry Experience: 16 years Academic Excellence: B.E. (Computer Science & Engineering), MIM (Masters in Information Management)
Highlights regarding implementations in 2016: Business Transformation, Innovations in Applications for improving Business Response Time, Adoption of new Information Security Solutions to enhance the security posture Plans for 2017 from technology and projects’ point of view: Hyperconverged Technologies, Cloud Computing, Success mantra: Keep eye on latest technologies and align the same with Business requirements to increase the productivity Continuous learning Favorite piece of personal technology: Apple iPhone
Industry Experience: 26 Hobbies pursued in free time: Playing years Football, Reading Technical Books Academic Excellence: About the family: Spouse - Aofleading Bachelor Engineering, Physician working as Assistant Professor Computer Science & in a well known Medical College Daughter Technology - 1 year old Past Organization: N/A One good book read recently: N/A Favorite holiday destination: Kerala Being Home Town Social network most active on: Facebook Preferred Cuisine of Choice: Chicken Dum Biryani Favorite Sport: Football
Highlights 2016: Focused on application performance and optimization and have achieved commendable milestones. A process which normally used to take 14-20 days is now being closed in just 2-4 days. We have also achieved higher accuracy levels.
VISHWAJEET SINGH, VP, APTECH LIMITED
Industry Experience: 17+ years Academic Excellence: Post Graduate in Computer Science and IIM K Past Organization: Modi Xerox, Innoserv Systems, Indiamart Intermesh, FCm Travel Solutions, Entertainment World Developers Limited, Epitome Travel Solutions
Plans for 2017: Our next big task was to address data security and we have already stared reaching to our milestones. We are handling over millions candidates data in real time and we are supposed to be delivering 100% full proof system without making our users life difficult. Success mantra: “Believe and nurture your team to start becoming responsible”. As a leader, i can’t succeed until i can make my team also understand my goals. I believe in giving freedom with responsibilities and it has always worked. Our work requirement needs 24 alertness and it is always a high pressure job. It is only my approach which is helping me in keeping such balance and I am not being forced to moderate anyone. Favorite piece of personal technology: Make your interface as easy as possible and
create your backend as complex as you can. Hobbies pursued in free time: Playing with my kids and listening good music Family: I am happily married for over 12 years now and my wife, Shivani is going to represent India in August 2017 in US for International Exquisite Pageant, apart from her regular full time job. We are blessed with 2 daughters, Saanvi - 9 years and Chaitanya - 4 years old. My parents are based out of my home town. One good book read recently: Rearming Hinduism by Vamsee Juluri Favorite holiday destination: I have always loved Switzerland because of the scenic beauty and for their hospitality. Social network most active on: LinkedIn Preferred Cuisine of Choice: North Indian food Favorite Sport: Cricket
APRIL 2017
Cuisine preferred all the time: Fish
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COVER STORY //
CIO SPECIAL (PART -II)
DHARMESH RATHOD, CISO, ADANI GROUP.
Industry Experience: 20 years 3 months Academic Excellence: Electronics &Telecom Engineer Past Organization: National Securities and Depository Ltd., Gujarat Gas Company Ltd, Essar Group, Aegis
SHALABH GARG, ASSOCIATE VICE PRESIDENT, RELIGARE ENTERPRISES LIMITED.
Industry Experience: 16 years Academic Excellence: BE, MBA Past Organization: Primenet Global, Cable & Wireless Communications, Honeywell Tech Solutions Lab, Religare Securities Australia
Highlights regarding implementations in 2016: Incubation of cloud computing, Analytics and Digital transformation Plans for 2017 from technology and projects’ point of view: Artificial Intelligence and Analytics advancement. Your success mantra: Smart work and agility Your Favorite piece of personal technology: Cloud computing and Analytics Hobbies pursued in free time: Play lawn tennis and traveling to new places and meet new people About your family: Happily married with beautiful 2 kids Happily married with beautiful 2 kids Favorite holiday destination and why: Australia Social network most active on: LinkedIn Cuisine that you prefer all the time: Multi Cuisine Favorite Sport: Tennis
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Highlights regarding implementations in 2016: Information Security - Perimeter Security, SIEM solution and ISO27001 Assessment and many more though. Plans for 2017 from technology and projects’ point of view: Advanced perimeter security, Threat Intelligence and Application Security.
About your family: With two kids, wife and parents ensure I justify work life balance. Favorite holiday destination: UK. It has history, landscapes, full of nature and enough urbanization. Social network most active on: LinkedIn
Success mantra: Work hard, have fun and make lives simpler.
Cuisine that Preferred all the time: Indian
Favorite piece of personal technology: AI
Favorite Sport: Cricket
Hobbies pursued in free time: Travel
SANDESH GOVALKAR, VP AND HEAD-TECHNOLOGY AT ING INVESTMENT MANAGEMENT
Industry Experience: 18 Years Academic Excellence: Commerce Past Organization: Geo-Chem Labs Ltd, Prolink Computers, Orient Technologies, WNS Global Services, Mirae Asset Global Investments Highlights 2016: Managed technology deliverables under a challenged environment of operating with legacy and obsolete systems with under invested technology. Implemented enterprise strategies to rationalize and improve technology stack. Deployed next gen industry standard voice logger for contact center and dealing rooms. Rolled out real-time replication between primary and DR servers for business critical apps and achieved less than 1 hr RPO than previously 24 hrs. Reoriented IT service mgmt methodologies to ensure improved focus on functional expertise and delivery of business critical services; Improved IT operational service levels in less than a year, achieving operational service efficiency with 30% reduced headcount during the same period.
Plans for 2017: AI, bots, digital transformation, blockchain Success mantra: Exceed the expectations Your Favorite piece of personal technology: My Apple devices Hobbies pursued in free time: Bike rides About your family: Loving wife with 7 year young boy Social network most active on: Facebook Favorite Sport: Biking
CIO SPECIAL (PART -II) // COVER STORY
Industry Experience: 25 years Academic Excellence: Graduate, GNIIT
Past Organization: Structural Waterproofing Co., ACE Overseas Ltd., Haldiram Foods, Nexus Infosystems, MH One TV Network
Highlights 2016: Integration Plans for 2017 from technology and projects’ point of view: Channel re-setup
TANMAY MUKHOPADHYAY, CHIEF TECHNICAL OFFICER, A2Z NEWS CHANNEL
Your success mantra: Set the gold standard in integrity Your Favorite piece of personal technology: The computer with the internet
Hobbies pursued in free time: Spend time with friends and family Information about your family: Father: retired Engineer and mother housewife. Wife is working in Darshan Academy, New Delhi. One good book read recently:
Industry Experience: 20 years
The Course of Love by Alain de Botton Favorite holiday destination: Shimla is my favorite summer holiday destination in India. It is our wonderful summer journey Social network most active on: Facebook Favorite Sport: Cricket
Past Organization: Polaris Software, Genpact, Gannon Dunkerley & Co.
Academic Excellence: MTech, MBA, PMP, ITIL
Highlights regarding implementations in 2016: ERP, Digital Transformation
PUNIT RASTOGI, HEAD-IT, TRANSPORT CORPORATION OF INDIA.
Plans for 2017: Data Analytics, IOT, AR/VR Success mantra: Hard work with due diligence Favorite piece of personal technology: ERP
Industry Experience: 12+ years
Hobbies pursued in free time: Cycling, reading books
Social network most active on: LinkedIn Cuisine that you prefer all the time: North India
Family: Spouse – dentist. One good book read recently: I am Mind
Favorite Sport: Tennis
Favorite holiday destination: Kerala. It’s a cool place
Past Organization: IIT Kharagpur, TCS, IBM
Academic Excellence: MBA
BIPRADAS BANDYOPADHYAY, IT-HEAD, ZUARI INFRAWORLD INDIA LIMITED
Highlights regarding implementations in 2016: Implemented Data Centre on Cloud for Backup and Disaster Recovery. Re-implementation of ERP to cover all depths. Implemented ISO & OHSAS certification across the company. Implemented Lead Management S/w and increased Digital Marketing ROI by reducing Cost per lead 2X times.
Plans for 2017: Centralized Document System, BPM tool, and dashboard & analytics Your success mantra: Planning is critical for any execution PDCA Cycle Your Favorite piece of personal technology: Smartphone
Social network most active on: Facebook Cuisine that you prefer all the time: Indian Favorite Sport: Cricket
Information about your family: Married with no kids
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COVER STORY //
CIO SPECIAL (PART -II)
DEBASHIS SINGH, SENIOR VICE PRESIDENT AND CIO, MPHASIS LIMITED
Industry Experience: 24 Years Academic Excellence: Bachelor in Engineering and Global CIO Certification from ISB Past Organization: Zenith Computers, Microland Limited, SlashSupport Inc, Nipun Services Ltd, Satyan BPO Ltd.
ABHISHEK AGARWAL, SVP & CIO, BALMER LAWRIE & CO LTD.
Industry Experience: 21 years Academic Excellence: B.E. (Computer Science), M.S. (Software Systems) PMP, ITIL, OCP-DBA, CIQA, SCSA, SCNA, CCNA Past Organization: Hinduja TMT, Defence Research & Development Organization, Maruti Suzuki India, Bharti Airtel Ltd, Wipro Infotech, Vodafone India Highlights 2016: Completion of Large scale projects in Travel and Vacations vertical. End user backup software, Next Generation Firewall, Secure Web Gateway - Creation of Strong Foundation of Infrastructure, Managed Printing Solution
Highlights 2016: Revamp of Revenue Management System on Oracle EBS, Started “Could First” program with Learning Tool, Office 365 Roll out, Mobility enablement for Legacy Applications
Old Music
Plans for 2017: Digital Transformation by leveraging Cloud Technologies. Example: Travel, Human Capital Management Solution etc.
One good book read recently: Read many blogs, but did not manage time for a complete book
Success mantra: 1. Customer First 2. No Project a Technology initiative, it has to be a Business initiative.
About your family: Professionally - Part of larger IT Family Personally - My support system includes my Wife & Son
Favorite holiday destination: Any beach location in a comfortable beach resort Social network most active on: LinkedIn
Your Favorite piece of personal technology: My new Surface Pro
Cuisine that you prefer all the time: North Indian
Hobbies pursued in free time: Gardening &
Favorite Sport: Cricket
DHEERAJ CHAWLA, CIO, SHIB DASS AND SONS PVT LTD.
Your plans for 2017: Digitization is the key for success, GST will be largest project Success mantra: Use the technology which is required for organization not because it is available in market
Industry Experience: 12 years Academic Excellence: MBA Past Organization: N/A
About the family: I am married and have two sons and my wife works in defence as a senior scientist.
Highlights 2016: Converted work from man working to machines working.
Favorite holiday destination: Lakshdweep
Plans for 2017: To make my organization a more user friendly and safer work culture.
One good book read recently: How to win friends and influence people’ by Dale Carnegie
Social network most active on: Facebook
Mantra for Success: Be foolish and be grounded.
Favorite holiday destination: Pattaya...city never sleeps...specially the night life culture
Favorite piece of personal technology: No gadgets
Social network most active on: Facebook
Preferred Cuisine of Choice: North Indian, Rajasthani & Punjabi Food Favorite Sport: Cricket
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daughter, handsome son & a naughty dog.
Hobbies pursued in free time: Travelling
Preferred Cuisine of Choice: Indian, continental
Family: A sweet loving wife, beautiful cute
Favorite Sport: Cricket
CIO SPECIAL (PART -II) // COVER STORY
Industry Experience: 25 Years
Past Organization: Larsen & Toubro, Indian Railways
Academic Excellence: BBE/Elex, PGDFM
LOKESH VISHNOI,
Highlights regarding implementations in 2016: Commisioning of 3rd line between Urkura-MandharSilyari in the very busy section of Raipur-Bhatapara, probably India’s highest load carrying section, with all S&T gears.
and projects’ point of view:Implementing
technology: Puri Social network most active on: Facebook
Railway Electrification in the section Nagpur-Chhindwara. Mantra for Success: Wife and a daughter
Preferred Cuisine of Choice: Indian Favorite Sport: Cricket
Plans for 2017 from technology
Favorite piece of personal
Industry Experience: 26 years Past Organization: NTF Technik India Academic Excellence: B.E. (Computer Engineering) PGDMM, MBA Highlights regarding implementations in 2016: Barcode System Implementation for Inventory Control Plans for 2017 from technology and projects’ point of view: SAP GM IT CORP. AT NTF (INDIA) PVT. LTD. S/4 HANA Implementation
KANTI KUMAR,
Your success mantra: Hard Work with discipline
HEAD - IT SERVICES, SWAN SOLUTIONS PVT. LTD.
One good book read recently: LEADING by Dr. Kapil Dev Singh
Hobbies pursued in free time: Reading and taking training
Favorite holiday destination: Mumbai - A Beautiful place to enjoy
Information about your family: My Wife is homemaker, My daughter is in 12th standard and my son is in 10th standard
Social network most active on: LinkedIn Favorite Sport: Cricket
Industry Experience: 10+ years
revenue
Academic Excellence: Best contributor for
Past Organization: N/A
Highlights regarding your work/ implementations in 2016: Windows migration for 1500+ Locations
RAHIL SAYED,
Your Favorite piece of personal technology: Mobile
Your plans for 2017 from technology and projects’ point of view: Launch new services Success mantra: Dedication
Favorite piece of personal technology: Big Data
Ladakh… I find Peace.
Hobbies pursued in free time: Playing pool About the family: Dad retired One good book read recently: Uplift by Ron Kaufman
Social network most active on: LinkedIn Preferred Cuisine of Choice: Mutton Kichda Favorite Sport: Cricket
Favorite holiday destination:
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COVER STORY //
CIO SPECIAL (PART -II)
NAVEEN GULATI, SVP & CIO, LUCIDEUS TECH PVT LTD.
Industry Experience: 12+ years Academic Excellence: BCA, MCA, Prince 2 - Foundation & Practitioner, MCP. Past Organization: Software Technology Services, NIIT Technologies, Ricoh India, IL&FS Environmental Infrastructure & Services
SUBHASH GAITONDE, CIO, CAPITAWORLD
Industry Experience: 19 years Academic Excellence: MBA Past Organization: Shobha Renaissance, Manthan Software, Motive Communications, IBM, MindTree Ltd, Shanders, Plusway Ltd.
Highlights 2016: New Product in FinTech and EHS Plans for 2017: Integrations, Cloud and Mobility
Highlights regarding your work/ implementations in 2016: BI Implementation 600 employees across 22 locations across India. Process automation using Mobility, Security enhancements, Cloud hosting, & datacenter migration. Your plans for 2017 from technology and projects’ point of view: Cloud, HR & Sales process strengthening & automation (web + mobility) and IT Security. Success mantra: Work Hard but Smartly. There are no shortcuts to anything. Favorite piece of personal technology: iPhone
About the family: Blessed with a son & a caring wife, living with parents under their guidance & wisdom. One good book read recently: The Calling by Priya Kumar. Favorite holiday destination: Chandigarh, nice & relaxing drive from Delhi, one of the most friendly & cleanest cities in India. Social network most active on: LinkedIn Preferred Cuisine of Choice: Dal Makhani and Laccha Parantha. Favorite Sport: Badminton
Hobbies pursued in free time: Reading Success mantra: Devil is in the details and Success is in the exposure of details Favorite piece of personal technology: ML, AI, Predictive
IT HEAD, HYATT REGENCY DELHI
Hobbies pursued in free time: Reading, Swimming and Teaching Kids
Industry Experience: 19 years
RAMKRISHAN DHAUNDIYAL,
Academic Excellence: MCA
About the family: Married to a Software Professional with one son of 11
Past Organization: N/A
One good book read recently: Sensemaking - The Power of the Humanities Favorite holiday destination: Family Temple in Goa for obvious reasons Social network most active on: Facebook Preferred Cuisine of Choice: Open to anything vegetarian Favorite Sport: Cricket
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Highlights 2016: Increased awareness for paper & printing less environment Plans for 2017: Planning to change the workflow environment Success mantra: Work professionally About the family: Married
Favorite holiday destination: Hills Social network most active on: Facebook Preferred Cuisine of Choice: Traditional Favorite Sport: Cricket
CIO SPECIAL (PART -II) // COVER STORY
Industry Experience: 16+ Years Academic Excellence: Masters in Computers, DGTI from Harvard
MILAN KUMAR, VP / GLOBAL HEAD- DELIVERY & CIO, NIHILENT TECHNOLOGIES
Highlights 2016: Customer delight with enhanced delivery & customer centricity, Cloud migration, DWaaS, DataLabs, implementation of various Mircosoft, SAP and Amazon services Plans for 2017: Focus on Information and Data Security, Digital Transformation including Robot Process Automation,
Past Organization: SAP, T-Systems International GmbH, Electronic Data Systems, Volkswagen India Family: Father, Mother, Wife and a beautiful daughter
implementation of ChatBots, Data Sciences (Machine Learning, AI, Analytics )
Favorite holiday destination: Germany, my 2nd Home
Success mantra: NO shortcut and WORK efficiently
Social network most active on: LinkedIn
Favorite piece of personal technology: Open Source
Cuisine: German and Indian food
Hobbies pursued in free time: Playing Golf & Travelling.
Industry Experience: 12 years
Favorite Sport: Golf
Past Organization: DMMKA & Co., MG. Vaish Co., Tata Consultancy Services
Academic Excellence: Chartered Accountant
Highlights regarding your work/ implementations in 2016: SAP Implementation, GMail Implementation for Simpolo Group
NIRAJ PANDIT, IT HEAD, SIMPOLO GROUP.
Your plans for 2017 from technology and projects’ point of view: HR Implementation, CRM Implementation. Success mantra: Winners never Quit; Quitters never Win.
Industry Experience: 22 Years
Favorite holiday destination: Kerala
Favorite piece of personal technology: SAP Hobbies pursued in free time: Reading Novels & Playing Volleyball About the family: Joint family
Social network most active on: LinkedIn Preferred Cuisine of Choice: Gujarati Favorite Sport: Cricket and Volleyball
Favorite holiday destination and why: The Fountainhead
Past Organization: EMCO Limited
Academic Excellence: MBA - IT
Highlights 2016: UC Implementation with Skype for Business & Sangoma, SAP HANA in Real Estate, CRM.
ARYAN PANCHAL, CIO, PRATHAM ENTERPRISES
Plans for 2017 from technology and projects’ point of view: Smart home, DMS, Customer Portal, Mobility, VR for walkthrough in Flats, SAP C4A – Analytics Success mantra: Simply then focus.
Favorite piece of personal technology: iPad Mini
Favorite holiday destination: Switzerland & Himachal, beautifully placed
Hobbies pursued in free time: Singing, watching classic movies, reading
Social network most active on: LinkedIn
About the family: Lovely family of four. One good book read recently: Tools of Titans
Preferred Cuisine of Choice: Indian Veg Favorite Sport: Tennis
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INTERVIEW // SYMANTEC
INDIA REMAINS A TOP SOURCE AS WELL AS DESTINATION OF CYBER-ATTACKS In today’s evolving cyber landscape whereattackers are well funded, moving faster, and attacks are getting more sophisticated, Symantec’s AtulAnchan talks about what CISOs need to do to secure networks and their protect data in the rapidly changing threat environment. How are tech trends like cloud, BYOD and IoT altering the approach to enterprise cybersecurity? The threat landscape is always changing, and malware can infiltrate the enterprise at any point in the attack chain. The reality is no single technology can stop all malware, all the time and multiple technologies are a fundamental requirement for the future of endpoint security. Today, businesses and their IT managers must balance the desire to give employees the freedom 32 ENTERPRISE IT WORLD
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to use a range of devices including personal devices (BYOD), to access company network resources that may harm the safety of the network and its data assets. Symantec has also been seeing enterprise customers move their IT workloads to hybrid cloud infrastructures at a remarkable pace. According to a report from McKinsey’s Silicon Valley, forty eight percent of large enterprises with off-premise workloads have handed off at least one workload to a hyperscale provider [Amazon, Google, Microsoft] in the last year, and
that number is expected to rise to roughly 80% by 2018. The survey also determined that security and compliance continue to be the top barriers to cloud adoption, especially for large enterprises. Not too surprising that cost is the third most important consideration – not the main driver for adoption. Where do Indian organizations lack in the face of repeated threats when compared to west?
SYMANTEC // INTERVIEW
ATUL ANCHAN,
DIRECTOR SYSTEMS ENGINEERING – INDIA, SYMANTEC
“IT managers must balance desire to give employees the freedom to use a range of personal devices (BYOD) to
access company network resources, that may harm the safety of the network and its data assets.”
Symantec’s Internet Security Threat Report 2016 highlighted that India remains to be a top source as well as the destination of cyber-attacks. The report also shows that Indian enterprises need to plan for repeated targeted attacks as they were the 6th most targeted in Asia, with targeted organizations on the receiving end of two attacks on an average. There is an organizational shift by cybercriminals as they are adopting corporate best practices and establishing professional businesses in order to increase the efficiency of their attacks against enterprises and consumers. This new class of professional cybercriminal spans the entire ecosystem of attackers, extending the reach of enterprise and consumer threats and fueling the growth of online crime. Thus, hackers have started attacking more often and with more damaging consequences. In this evolving cyber landscape, adversaries are well funded and moving faster, attacks are getting more sophisticated and time to detection is taking too long. Moreover, with security experts facing a rapidly changing threat environment Symantec is addressing the workforce skills gap in this area. Symantec announced a partnership with NASSCOM where we intended to train over 50,000 cyber security professionals over the next few years. It also intended to fund the scholarship for 1000 women undertaking cyber security certification by NASSCOM. These initiatives are an attempt to bridge the cyber security workforce gap that exists in the country; thus, building a secure ecosystem of the future. In 2015, Symantec reported more than 430 million new pieces of malware. What do you think is fueling this surge in malicious activities? The volume of malware proves that professional cybercriminals are leveraging their vast resources in attempt to overwhelm defenses and enter corporate networks. Many people believe that keeping to well-known, legitimate websites will keep them safe from online crime. However,
cybercriminals were found adopting corporate best practices and establishing professional businesses to increase the efficiency of their attacks against enterprises and consumers. This new class of professional cybercriminal spans the entire ecosystem of attackers, extending the reach of enterprise and consumer threats and fueling the growth of online crime. What makes small businesses increasingly vulnerable to attacks from cybercriminals? Symantec’s Internet Security Threat Report Vol. 21, observed a steady increase in attacks targeting businesses with less than 250 employees, with 43 percent of all attacks targeted at small businesses in 2015. It revealed that Indian enterprises need to plan for repeated attacks. It is no more a question of, if or when you will be attacked- but how often. The report highlighted that in 2015, Indian organizations were the sixth most targeted in the APJ region and faced two targeted attacks on an average. In fact, 1 in 2 attacks were aimed at small businesses in India. Small businesses have smaller IT budgets, and conse¬quently spend less on security than their large enterprise counterparts. However, this trend has continued for years, in spite evidence that shows a greater proportion of targeted spear-phishing attacks each year are intended for small busi¬nesses. In 2015, 43 percent of targeted spear-phishing blocked by Symantec was destined for small businesses, compared with 34 percent in 2014. One of the most difficult challenges is in knowing when your orga-nization is in the sights of cyber-attackers, particularly when most cybersecurity headlines focus on nation states vying for company secrets, and the tens of millions of credit card details and other personal data exposed in breaches. It’s all too easy to believe that a targeted attack only happens to other companies. However, no business is too small or too obscure to become a target.
How different is the approach to cyber-security for a small business when compared to a large enterprise? Small and medium-sized businesses often have less adequate security practices and resources, making them vulnerable to attack. Given the restriction in security infrastructure, small enterprises lack the expertise and awareness on the advanced and professional skills of cybercriminals. Attackers are increasingly targeting smaller businesses that have a relationship with a larger company. Once an SMB is compromised, it’s used as a stepping stone into larger networks that SMBs have access to. What is your advice to CIOs securing sensitive enterprise data between on-premises systems and cloud services? The technology pendulum is always swinging. A chief information security officer must be prepared to swing with it—or get clocked. Today, enterprises depend on data flowing across platforms used by employees, customers, partners and vendors in an environment that includes on premise, mobile and cloud. Now, as mobile and IOT devices continue to populate the enterprise at a rapid rate, the IT model is changing again—to the provisioning of information on a just-what’sneeded, just-in-time basis from centralized servers consolidated in the cloud. Everything that was known in a CIO world has really changed in the last five years and while there’s much excitement, the changes also present challenges as it relates to security and protecting that data as it traverses inside and outside the firewall. CIOs and IT professionals must be able provide that access – securely – to their employees. Employees want access to data and applications wherever they travel. Hence IT professionals have to enable employees to do their work wherever they are, whether in a coffee shop, at home, in the office or traveling globally. IT executives can safeguard their organizations by securing and authenticating the identity of the people who access corporate apps and information. They can also implement solutions and policies to govern the movement of sensitive information to prevent its relocation to insecure places where it can be leaked or stolen. With Symantec Endpoint Protection 14, new and established technologies can be combined in a single, lightweight agent to stop known and unknown threats across multiple vectors, going far beyond the reach and capability of point products. That same agent can also collect the data companies need to feed endpoint detection and response (EDR) via Symantec and third-party consoles. APRIL 2017
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INTERVIEW // UNISYS
UNISYS STEALTH HELP SORGANIZATIONS MITIGATE CYBER-ATTACKS FROM OUTSIDE OR WITHIN As enterprises shift towards analytics based cyber-security, Unisys India MD RavikumarSreedharan talks about India business, innovation, cyber security landscape in the country and what Unisys’ security portfolio has to offer for organizations.
“We have centers of excellence in different verticals like travel & transportation, security and digital transformation in India.”
Can you shed light on Unisys’ India Business? Unisys India is a microcosm of Unisys worldwide. We have a broad suite of services and technology solutions that are developed and delivered out of India for clients globally. We have centers of excellence in different verticals like travel & transportation, security and digital transformation in India. Unisys India caters to all the regions the company is active in, across service lines and our workforce in India accounts for 25 percent of ourglobal workforce. India is a significant contributor in the development and design of these products. We have also identified products based on our vertical strategy to invest in, depending on client demand and maturity of markets. Asignificant part of the development of these products is delivered out of Unisys India. We have been pursuing opportunities and chasing specific deals that are of strategic relevance to us. Our focus is to continue driving this momentum by enhancing our global delivery capabilities, driving cost efficiencies, and attracting and retaining top talent to ensure that Unisys India continues to play a key role in driving our growth globally. How is Unisys driving Innovation in the country? 34 ENTERPRISE IT WORLD
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Unisys’ largest engineering lab is based in India and we are actively involved in the development and design of all our core products.India counts for more than 20 per cent of all patents across service lines at the company level. In the last few years, Unisys India has also increasingly contributed to the development of the market, products as well as core software development. We also partner with the academia to nurture innovation among engineering students inIndia. One of our keyinitiatives,Unisys’ Cloud 20/20, has been running for the better part of a decade andis one of India’s largest annual technical project contests.Over the years, we have seen increasingly greater participation from leading universities and a steep incremental curve in the complexity and quality of submissions. How do you see the Indian security landscape shaping up? According to Data Security Council of India (DSCI), the cybersecurity market is expected to grow nine-fold to $35 billion by 2025. This growth is primarily due to increase in indigenous security products. India has an active Computer Emergency Response Team (CERT-In) to create awareness about cybersecurity.With an aim to fully secure the country’s cyberspace, the government has initiated the process to set up a National
RAVIKUMARSREEDHARAN,
MANAGING DIRECTOR, UNISYS INDIA AND GLOBAL DELIVERY NETWORK HEAD, UNISYS
Cyber Security Coordination Centre (NCCC). Organizations are making use of big data analytics to improve security and strengthen the BYOD policies that prevent local storage of secure corporate data on personal devices, and protect data-in-motion with encryption. What is the USP of Unisys’ Security Solution Portfolio? Unisys security solutions help commercial and government enterprises around the world protect their data and systems from both cyber and physical attacks and as well as accidental breaches. Unisys Stealth is a product that enables organizations to deploy this solution across extended networks with the touch of a button. Unisys Stealth helpsorganizations mitigate cyber-attacks from outside or within the organization by rendering devices, data and end users undetectable on networks. The solution establishes secure micro-segments where only authorized users can access information. Unauthorized users cannot access Stealth-protected endpoints or even see that they exist.We also recently launched a new set of cyber resilience services to help clients plan for crises related to cyberattacks by simulating real-world threats and using them to develop effective avoidance and response policies and procedures.
RNI NO: DEL ENG/ 2017/ 69906