Enterprise IT World August Issue 2017

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AUGUST 2017

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EDITOR’S LETTER

another contribution to the growing India.

Starting with lunch, the ChangeAgents 200 Summit & Awards would extend to days where there will be panel discussion, case study presentation and presentation from various corporate houses. We are also roped in a Yoga Guru who will put them under a stress bursting activity of Yoga on 9th morning. We do have other sessions too in those two days apart from networking with each other.

I hope this will be very interesting to watch out for

ON OUR WAY TO CREATE CIO200 Privileged to Profile 200 IT leaders

Finally, the ambitious project of profiling 200 CIOs is over with this issue. But, it is a fun knowing about these highprofile IT leaders individually and knowing their contributions to their respective organizations and to the economy of the country. To my understanding these people whom we have chosen to be Change Agents are really change agents who have brought in new ideas to bolster their core infrastructure to enable the business growth. These people have indirectly donned the hats of ‘businessenabler’ apart from being the technology heads.

This has helped us to organize ChangeAgents 200 Summit & Awards in September 8th 2017. The objective of bringing all these IT leaders together is to recognize their efforts and contribution to the industry. I am assuming that these IT decision makers help to churn Rs. 25,000 crore business in India, which is a big number. Along with this, these people enable employment generation of 20% skilled labours in India too, which is

NEXT MONTH SPECIAL

S A N J AY M O H A PAT R A S A N J AY @ A C C E N T I N F O M E D I A . C O M

COVER STORY

SUPPLEMENT

Enterprise Security

IT in Healthcare

In 2017, cybersecurity has been the biigest issue for enterprises with new and improved malwares and ransomware ensuring a constant headache for CIOs and CISOs across organizations. The issue analyzes latest attacks like WannaCry and Petya, at the same time observing where affected organizations have been lacking and advices how the ITDMs can ensure the best protection going forward.

The story observes how digital transformation and technologies like IoT, SMAC and Robotics have been driving stakeholders in the domestic market towards making healthcare easily accessible and efficient for the billion strong population of India.

PLUS

Interviews and Case Studies

Catch interviews, guest articles and case studies of recent applications from the Industry stakeholders, IT/ITES Vendors and CIOs from the Enterprise IT World Community.

Send in your inputs to sanjay@accentinfomedia.com

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ENTERPRISE IT WORLD AUGUST 2017

CONTENTS VOLUME 02 | ISSUE 06 | AUGUST 2017 | W W W. E N T E R P R I S E I T W O R L D . C O M

CHANGE AGENTS

Publisher: Sanjib Mohapatra Editor: Sanjay Mohapatra Associate Editor: Chitresh Sehgal Designer: Ajay Arya Web Designer: Vijay Bakshi Technical Writer: Manas Ranjan Lead Visualizer: DPR Choudhary Visualizer: Ravish MARKETING Marketing Manager: Kajal Sharma kajal@accentinfomedia.com SALES CONTACTS Delhi 6/102, Kaushalya Park, Hauz Khas New Delhi-110016

COVER STORY

Phone: 91-11-41055458 E-mail: info@accentinfomedia.com

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EDITORIAL OFFICE

CHANGE AGENTS 200

With Digital being the key word synonymous with growth today, enterprises have understood the importance of ICT as a business differentiator giving a competitive edge in the market, giving CIOs and IT Heads the center stage and their due place as true business leaders for their organizations.

NEWS /08 Cisco

Cisco intros intent-based ‘intuitive’ networking

MORE INSIDE Editorial~ ~~~~~~~~~~~~~~~~~~~~~~~~~ 04 News~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 06

10

12

NEWS

NEWS

IBM

Genpact

IBM, Hortonworks partner to drive data-driven decision making

Delhi: 6/103, (GF) Kaushalya Park, New Delhi-110016, Phone: 91-11-41657670 / 46151993 info@accentinfomedia.com

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All rights reserved. No part of this publication can be reproduced without the prior written permission from the publisher.

Subscription: Rs.200 (12 issues) All payments favouring: Accent Info Media Pvt. Ltd.

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Genpact unleashes AI-based self-learning platform ‘Cora’ AUGUST 2017 ENTERPRISE IT WORLD

5

ITWORLD

ROUND UP

APeJ IT & Biz Services to reach USD 105 billion in 2017

B Y S A N J AY @ A C C E N T I N FO M E D I A . C O M

According to the latest forecast from the IDC APeJ Semiannual Services Tracker, IT Services spending across the Asia Pacific excluding Japan (APeJ) region is expected to exceed US$95 billion by 2021.

Overall APeJ Services spending, which includes IT and Business services, is anticipated to reach almost US$140 billion in 2021, from an estimated US$105 billion in 2017.

Vendors such as IBM and Accenture are some of the leading vendors in the cloud, analytics, mobility and security (CAMS) services space tracked by IDC, whose strength are backed up by their robust digital capabilities. They have also continued to bolster their capabilities in the digital space through acquisitions of digital agencies. Meanwhile in 6

ENTERPRISE IT WORLD AUGUST 2017

2017, DXC Technology – the merged entity of CSC and HPE’s Enterprise division – will be a strong contender, banking on the expertise from both of its predecessors, expansive global partner network and strong technology offerings.

China and Australia, the two largest markets in APeJ which accounts for half of the region’s Services market size, have also seen similar developments.

Enterprises now prefer to bundle cloud services with traditional capabilities as part of a single outsourced managed services engagement.

Cloud-related services spending in the APeJ region is expected to reach more than $10 billion by the end of 2017, with a CAGR growth of 18.2% for the 2017-2021period.

D ATA BRIEFING

US 10 Bn Expected cloud-related services spending in the APeJ region by the end of 2017 with a CAGR of 18.2%

ITWORLD // NEWS BRIEF

HPE, Wipro bring consumptionbased IT for customers

Cisco intros intent-based ‘intuitive’ networking Cisco unveiled intent-based networking solutions that represent one of the most significant breakthroughs in enterprise networking. The introduction is the culmination of Cisco’s vision to create an intuitive system that anticipates actions, stops security threats in their tracks, and continues to evolve and learn. It will help businesses to unlock new opportunities and solve previously unsolvable challenges in an era of increasing connectivity and distributed technology.

“Network has never been more critical to business success, but it’s also never been under more pressure,” said Chuck Robbins, chief executive officer for Cisco.

“By building a more intuitive network, we are creating an intelligent platform with unmatched security for today and for the future that propels businesses forward and

creates new opportunities for people and organizations everywhere.”

Companies are managing their networks through traditional IT processes that are not sustainable in this new age. Cisco’s approach creates an intuitive system that constantly learns, adapts, automates and protects, to optimize network operations and defend against evolving threat landscape. With vast majority of the world’s internet traffic running on Cisco networks, the company has used its unique position to capture and analyze this valuable data by providing IT with insights to spot anomalies and issues in real time, without compromising privacy. By automating edge of the network, embedding machine learning and analytics, Cisco is making the unmanageable manageable allowing IT to focus on strategic business needs.

GLOBEL

EVENTS

15 – 19 JULY 2017

Leipzig, Germany Conf. brings together machine learning and data mining researchers to discuss the recent status of the research...

INT. CONF. ON MACHINE LEARNING AND DATA MINING (MLDM)

8

ENTERPRISE IT WORLD AUGUST 2017

HPE and Wipro announced a new global go-tomarket agreement to provide joint customers with on-premises IT infrastructure at flexible consumption-based pricing. This collaboration will leverage HPE’s Flexible Capacity and Wipro’s infrastructure-as-a-service offerings to address the increasing customer demand for consumption based IT. Some enterprises have turned to the public cloud to fulfill these new demands, attracted by the IT-as-aservice model that allows customers to pay as they go only for the technology resources that they use. While some workloads may be right for the public cloud, others – which may require higher security, compliance and service levels – are best kept on-premises.

Through the new HPE and Wipro partnership, customers can take advantage of an on-premises solution that provides these benefits, along with the affordability of a pay-per-use model.

“Businesses need an agile IT foundation that can scale up quickly to accommodate growth and power new initiatives,” said Rajesh Dhar, Senior Director, Pointnext, HPE India.

19 – 20 JULY 2017

27 JULY – 1 AUG 2017

20 – 21 SEPT. 2017

INT. CONF. ON FUTURE NETWORKS AND DISTRIBUTED SYSTEMS

2ND INT. CONF. OF DATA MINING AND BIG DATA

DATAWORKS SUMMIT ‘17

Cambridge, UK Conf. aims at addressing advances in research on distributed systems and future networks, enabling technologies...

Fukuoka, Japan Conf. serves as an international forum for researchers and practitioners to exchange latest advantages....

Sydney, Australia DataWorks Summit/ Hadoop Summit is the industry’s premier big data community event where peers and industry experts learn..

ITWORLD // NEWS BRIEF

IBM, Hortonworks partner to drive data-driven decision making

S/HE SAID IT

RAVID CIRCUS,

VP PRODUCTS, SKYBOX SECURITY

“While Petya fits in the new echelon of global, distributed ransomware, it preys on classic cybersecurity weaknesses — known vulnerabilities with known exploits,”

“There is no silver bullet in security.

IBM and Hortonworks announced an expansion to their relationship focused on extending data science and machine learning to more developers and across the Apache Hadoop ecosystem. The companies are combining Hortonworks Data Platform (HDP) with IBM Data Science Experience and IBM Big SQL into new integrated solutions designed to help everyone from data scientists to business leaders better analyze and manage their mounting data volumes and accelerate data-driven decision-making.

“The combination of IBM’s data science and Hortonworks’ open and connected data platforms will benefit not only our respective clients, but also the Apache open source community because of our combined investment and collaboration,” said Rob Bearden, CEO, Hortonworks.

“This partnership will provide an integrated and open data science and machine learning platform that lets teams easily collaborate and operationalize data science,” said Rob Thomas, General Manager, IBM Analytics. “Incorporating advanced machine learning and deep learning capabilities, the combination of Hortonworks Data Platform with IBM’s Data Science Experience and the IBM Machine Learning platform can help clients achieve improved analytic results faster and at scale.”

In addition to the companies’ numerous product collaborations, IBM and Hortonworks are also founding members of the Open Data Platform Initiative (ODPi).

The expanded partnership also builds on an existing partnership and joint solutions including HortonWorks Data Platform (HDP) for IBM’s Power Systems and Spectrum Scale Storage.

Customers can benefit from fast access to data and a cost-effective platform for running their big data and cognitive workloads.

QUICK BYTE ON

FINANCIAL

10 ENTERPRISE IT WORLD AUGUST 2017

We must build programs that have many layers of protection, taking into consideration international implications for data privacy like GDPR. ” M E E R A H R A J AV E L , C I O , FO R C E P O I N T

Infosys results for Q ended June 30, 2017: Q1 rev up by 3.2% in USD terms; 2.7% in cc terms Q1 rev in INR terms down 0.2%; grew 1.8% y-o-y Q1 operating margin at 24.1%, flat as compared to Q1 17 Utilization excl. trainees up by 2% to 84% FY 18 revenue guidance retained at 6.5%8.5% in cc.

NEWS BRIEF // IT WORLD

HCL,Parablu to offer enterprisegrade cloud data protection

Equinix ties up with Alibaba Cloud to optimize cloud connectivity Equinix announced a collaboration with Alibaba Cloud, the cloud computing arm of Alibaba Group, to provide enterprises with direct, scalable access to Alibaba Cloud via the Equinix Cloud Exchange in the company’s Hong Kong, Silicon Valley, Sydney, and Washington, D.C., International Business Exchange Cloud computing market continues to grow rapidly in Asia, and specifically China. The Chinese cloud market is expected to grow at 40% per year through 2020, reaching $20 billion. Access to Alibaba Cloud is critical for multinational customers looking to expand their cloudbased applications into this growing region in a secure and high-performing manner.

EXECUTIVE

By providing multi-national enterprise customers with secure and direct access to Alibaba Cloud, Equinix delivers connectivity to the full suite of Alibaba cloud services to enterprises. Alibaba Cloud Express Connect enables companies to leverage the extensive network in mainland China.

“The global reach of Equinix Cloud Exchange makes it simple for Alibaba Cloud to access new markets. We are pleased to provide greater value and bring our services closer to enterprises by leveraging Equinix’s powerful, on-demand cloud connectivity, and in particular to provide greater connectivity to the Chinese market,” said Yeming Wang, deputy general manager of Alibaba Cloud Global.

Under the partnership, HCL Infosystems will offer Parablu’s products and solutions including BluVault, a powerful data backup solution that protects on-premise data by backing it up to the Cloud. This technology enables enterprises to store business assets in the cloud while maintaining privacy, security and confidentiality of data.

This partnership is in line with HCL Infosystems’ focus on the Enterprise space and strengthening competencies in digital technologies such as Cloud, IOT and Analytics, to help its clients attain competitive advantage in today’s dynamic business landscape.

Bimal Das, Joint President- Enterprise Distribution, HCL Infosystems commented “This partnership is a natural fit for us in terms offering digital technologies to clients for strategic business advantage. The new age cloud data protection solutions for digital enterprise offered

by Parablu will expand our portfolio of enterprise products and solutions. The solution offers 100% defense from ransomware and other malicious attacks.”

MOVEMENT GoDaddy ropes in Nikhil Arora to head India operations. Nikhil will lead corporate strategy, business development and customer experience for GoDaddy in India.

TechnoBind ropes in Govardhan G.N as VP for India Cloud Business.

Govardhan to work

with TechnoBind’s enterprise partners to leverage Cloud opportunities.

Autodesk gets Andrew Anagnost as President, CEO. He will also join Autodesk’s board of directors.

Catalyst announces Arun Kumar Jain as chair of India advisory board.

He was unanimously elected by current members of the Catalyst India Advisory Board.

Citrix appoints Rahul Arora as Director – Cloud & Networking, India & SAARC. AUGUST 2017 ENTERPRISE IT WORLD

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ITWORLD // NEWS BRIEF

Genpact unleashes AI-based selflearning platform ‘Cora’

Genpact unveiled Cora – an artificial intelligence (AI)-based platform that accelerates digital transformation for enterprises. Genpact Cora is a modular, interconnected mesh of flexible digital technologies that hones in on specific operational business challenges and tackles them from beginning to end, helping large global companies reframe and solve their most pressing real world business issues.

“In an environment being disrupted by new technologies and increasing competition, clients want to buy business outcomes, not just tools and products,” said Peter Bendor-Samuel, founder and chief executive officer, Everest Group, a leading analyst firm. “Genpact Cora is timely for an industry seeking digital transformation.”

“Achieving enterprise impact from digital transformation is challenging with so many disparate, disconnected technologies in the market,” said NV ‘Tiger’ Tyagarajan, president and chief executive officer, Genpact.

The Genpact Cora platform is the foundation for Genpact products and consulting services already in the market, with more than 1 million users processing over 1.1 billion transactions annually, providing unparalleled practical predictive insights and learnings on how to make transformation real and sustainable.

“Cora allows our clients to deploy leading digital technologies using a modular and scalable platform built on an open architecture that drives flexibility, agility, and long-term investment protection,” said Sanjay Srivastava, senior vice president and chief digital officer, Genpact.

“And Genpact Cora reduces risks around errant robots and misapplied AI spinning out of control, through an integrated command and control hub that delivers the much-needed governance that business processes require.”

AI-powered CRM to realize 800,000 new jobs by 2021: Salesforce Salesforce announced new research from IDC detailing the economic impact of artificial intelligence (AI) on CRM. AI-powered CRM activities will drive new efficiencies in how companies sell, service, and market, ultimately expected to create more than $1.1 trillion in new GDP impact worldwide and 800,000 net-new jobs by 2021—surpassing those lost to automation.

Salesforce customers are estimated to account for $293 billion of this revenue and more than 155,000 of the net-new jobs by 2021. The global market for AI in CRM is estimated to jump from $7.9 billion in 2016 to $46.3 billion by 2021.

According to the new IDC White Paper, commissioned by Salesforce, 2018 will be a landmark year for AI adoption. More than 40 percent of companies said they will adopt AI within the next two years.

INTERESTING

TWEET

Western Railways is surging ahead towards Digital India. 524 POS machines installed, plan to install 433 more such machines # Digital India @sureshpprabhu – Western Railway @westernrly Shows the opportunity in public sector and how the projects are gaining momentum.

Source: https://twitter.com/drharshvardhan

12 ENTERPRISE IT WORLD AUGUST 2017

In fact, by 2018, IDC forecasts that 75 percent of enterprise and ISV development will include AI or machine-learning functionality in at least one application.

AI-powered CRM activities will cover a large spectrum of use cases and touch almost all facets of an enterprise, including accelerating sales cycles, improving lead generation and qualification, personalizing marketing campaigns and lowering costs of support calls.

“AI is impacting all sectors of the economy and every business. For the CRM market—the fastest-growing category in enterprise software—the impact of AI will be profound, ushering in new levels of productivity for employees and empowering companies to drive even better experiences for their customers,” said Keith Block, vice chairman, president and COO, Salesforce.

NEWS BRIEF // IT WORLD

Finesse brings Blockchain to Contract Lifecycle Management

Finesse launched Prime-CONTRACT, world’s first Blockchain powered Contract Lifecycle Management System in Middle East. Organizations and Government agencies enter into hundreds of contracts with their vendors, partners, customers and employees. Contracts have huge legal and financial implications and hence it is essential for all companies to have a robust paper-less contract management system. To solve these pain-points for its customers, Finesse through its partner Primechain Technologies, a global blockchain company, has launched Primechain-CONTRACT, a blockchain solution for Contract Lifecycle Management – storage, tracking, searching, and reporting in Middle East.

Speaking about the solution, Shinam Arora, CEO of Primechain Technologies, said that “Conventional digital signatures require additional tools, and require purchase of digital signature certificates. Moreover,

revoking a conventional digital signature certificate invalidates all previously signed documents”. In PrimechainCONTRACT, the contracts are stored in a permissioned blockchain to ensure provable immutability and data integrity.

Additionally, strong encryption is used to ensure confidentiality. The solution also features automated alerts & notifications, interactive dashboards, rich meta-data, and automated processes for signing of standard documents by thousands of users.

Speaking about this latest joint offering, Ajay Alex, Head- BFSI Practise at Finesse LLC said that Primechain-CONTRACT can reduce regulatory risks for organizations, enable senior management to take better decisions, automate workflows and streamline vendor management. It can enable organizations to improve the eDiscovery process, instantly disseminate updated policies and procedures and allow key personnel to access contracts anywhere, anytime using mobile devices. Finesse powered PrimechainCONTRACT is available in cloud-hosted as well as on-premise version for Middle East Customers.

Cadyce’s expands security portfolio across sectors High-profile security breaches damage the reputation of stores, creating long-term repercussions for brands that are negatively affected.

Cadyce looks at providing long term solutions for problems in this genre.

Cadyce offers wide range of IP cameras which includes Day/Night vision, Wireless, PoE, PTZ, Outdoor cameras.

The advanced features of the camera make it ideal for outdoor surveillance.

Its features incluse H.264, and MJPEG encoder, 1280x1024 / 1280*720 resolution, max 30fps, IR LED and ICR for day and night surveillance, built-in Power over Ethernet.

Cadyce NVRs allows you to view record and control IP Cameras connected in your network with the help of one centralized interface. These NVRs can also be accessed remotely over the Internet. Cadyce provides 4/9/16 channel NVR’s depending upon the customers ‘ requirements.

Cadyce’s PoE switches are IEEE 802.3af compliant and specially designed for powering network devices. With these PoE switches, power can be provided over the Ethernet cables to the network devices such as IP cameras, wireless access points, IP phones, and other PoE enabled devices where electric cabling is not feasible.

Matrix unveils In-house Biz Experience Center Matrix created a dedicated Experience Center for showcasing cutting-edge Telecom and Security solutions under a single roof.

Matrix Experience Center is crafted to project next generation technologies, test

proof of concepts with diversified solutions and applications delivered by our products. It is the best way to give our customers a first-hand look and feel of our group of solutions. In Telecom domain, next generation solutions

– UC, Multi-location Collaboration, Mobility, Hybrid Communication, Fixed Media Gateway, Universal Media Gateway and Data-Voice Messaging Convergence.

In Security domain, Matrix will exhibit its entire portfolio of Video

Surveillance solutions including VRs, IP Cams and Enterprise Video Management Software.

VMS offers centralized management and monitoring of up to 1L cameras across various locations. Further, Matrix will demonstrate

its range of biometric solutions including Time-Attendance, Access Control, Visitor Management, Cafeteria Management, Employee Self Service and Contract Workers Management.

AUGUST 2017 ENTERPRISE IT WORLD

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ITWORLD // NEWS BRIEF

BOOK

SHELF

Precision: Principles, Practices and Solutions for the IoT

GLOBAL UPDATE

Big businesses falling short on customer expectations

AUTHOR

TIMOTHY CHOU

PRICE

RS. 2,599 (PAPERBACK) AVAILABLE AT

AMAZON.IN

About The Book

Capgemini has announced the findings of “The Disconnected Customer: What digital customer experience leaders teach us about reconnecting with customers,” The research reveals a gap between how businesses and consumers perceive the quality of their customer experience.

While 75% of organizations believe themselves to be customer-centric, only 30% of consumers agree. Nearly 31% say they face a challenge in keeping up with the rapidly evolving technology landscape and consumers’ digital expectations. Only

three in ten of the 125 organizations identified in the study are matching customers’ expectations. For remaining 70%, rewards for delivering a better experience are high as 81%. indicate that they are willing to spend more with an organization for a better cust xp, and 9% consumers would inc. spend by more than a half. Consumers in India (98%) and China (95%) are most likely to reward good experiences with increased spend, while those in Germany (61%) and The Netherlands (72%) are least likely.

Precision technology powering an industrial IoT has the potential to reshape the planet. To help clarify, Dr. Timothy Chou has created Precision to introduce us to the basics of the IIoT.

Key Features Case studies discussed span a number of industries such as power, water, healthcare, transportation, oil & gas, construction, agriculture, gene sequencers, mining and race cars.

Krishnapatnam becomes India’s first ‘paperless’ port with e-Xpressway Krishnapatnam Port, one of the country’s largest all-weather; deep water port on the east-coast of India is all set to go paperless by implementing “e-Xpressway” for its container operations. A first-ofits-kind cloud based electronic platform; e-Xpressway has been developed by Gateway Media, a

knowledge management company which is into publication, conferences and market research for the last one decade in the shipping industry to speedup container terminal operations by digitizing the end-to-end documentation processes related to containers. It provides a first-of-its-kind service

14 ENTERPRISE IT WORLD AUGUST 2017

by digitizing the end-to-end documentation processes involving all the stakeholders of the maritime trade for export and import containers moving by both road or by rail.

While shipping industry has an excellent infrastructure for smooth movement of shipping

containers, it lacks facilities for the seamless movement of container documentation from source to delivery. Several man-hours are spent in physically transmitting an estimated 200 documents for shipment of a single container from source to destination making industry extremely unreliable.

NEWS BRIEF // IT WORLD

MANAGEMENT

MANTRA

“I wouldn’t ask anyone to do something I wouldn’t do myself.”

– INDRA NOOYI, CEO, PEPSICO.

Veeam, Nutanix drive transformation for Always-On Enterprise Veeam Software announced an expanded partnership with Nutanix in which Veeam becomes the Premier Availability solution provider for Nutanix virtualized environments. In addition, Veeam adds support of Nutanix AHV in its flagship Veeam Availability Suite, allowing joint Nutanix and Veeam customers to benefit from an enterprise-class Availability solution, and therefore help dramatically accelerate enterprises’ Digital Transformation strategies knowing that they can deliver on user expectations for a seamless digital experience.

Peter McKay, Co-CEO and President at Veeam said, “As we continue to make greater inroads in the hybrid-cloud segment, we understand that our customers now require solutions that span both their on-premises and cloud IT environments.

We are excited to be the premier Availability solution for supported Nutanix virtualized

environments.”

“HCI has become one of the fastest growing segments of the enterprise infrastructure market by enabling new levels of agility and operational efficiencies within key parts of the data center infrastructure market,” said Eric Sheppard, Research Director, IDC. “Veeam’s support for Nutanix AHV brings a proven availability platform to this growing market at a time when hyperconverged solutions are increasingly deployed to support mission critical business applications, and thus in need of just such a platform.”

Veeam provides an agentless solution for ensuring the highest levels of availability and data protection for all applications and data.

The combined offering helps organizations accelerate IT deployments and dramatically simplify IT management and create a more agile way to deploy new biz services.

World Retail Banking Report‘17 embraces Open banking through APIs The Open Banking evolution continues to unfold. Banks risk disintermediation if they do not carefully choose their customerinteraction business model role, and use application programming interfaces (APIs), according to the World Retail Banking Report 2017 (WRBR 2017) from Capgemini and Efma.

“FinTechs are now earning higher positive customer experience scores than traditional banks, and banks are openly seeking to collaborate with FinTechs. Open Banking offers banks an opportunity to retain and grow their customer base as they add the varied services of third parties to personalize and customize products and services.

WRBR 2017 details how APIs offer a pathway toward Open Banking, where FinTechs and financial institutions collaborate rather than compete to create customer-centric solutions. “The most successful banks will use open APIs to generate new customer insights and revenue streams, while also improving customer experience,” said Vincent Bastid, Secretary General, Efma.

“Many banks currently use APIs to improve information flow between legacy systems.

In fact, we are already seeing early adopter banks asserting their role in Open Banking by proactively making their systems and data available to third parties, creating new revenue streams.”

Axilspot’s Highperformance outdoor APs make MEA debut AXILSPOT unveiled its latest rugged, outdoor, long distance Access Point – AIP10 in the Middle East and Africa. The new AIP10 Access Point is capable of managing a variety of enterprise wireless networking workloads. This is a dual-frequency access point, using the latest IEEE 802.11 ac Wave2 Wi-Fi standard, supporting additional SFP interface with transmission speed of 1.2Gbps, and maximum of 400+ users, up to a range of 500M. “The AIP10 access-point is a highly versatile device, meant to support indoor and outdoor enterprise wireless networks.

With the fast pace of adoption of connectivity across all segments of business and consumer users, in emerging markets such as Middle East and Africa, providing seamless access both indoors and outdoors, is critical. The AIP10’s rugged outdoor capabilities and inbuilt features like MU-MIMO, Turbo RF, carrier grade security, help to provide this much-needed user experience,” said Nick Huang, Regional Sales Manager, AXILSPOT. “With growing interest in the productivity benefits of smart city applications by governments, as well increased emphasis on security and surveillance, by law enforcing agencies, AXILSPOT’s AIP10 exceptional, rugged, outdoor access point, can meet many of the use-case requirements. Its inbuilt Power over Ethernet and controller management capability, allow it to support the latest enterprise wireless network applications,” said August Chen, Director of Global Sales at AXILSPOT. AXILSPOT’s AIP10, provide range, speed and outdoor durability, making it well suited for enterprise network smart city. It meets the use case requirements of Middle East and African emerging markets, which are characterized by expansion of transit hubs like airports, and large visitor presence in conferences centers, retail malls and upmarket plazas. Turbo RF technology, another in-built feature, helps to provide high performance WLAN environment with intelligent load balancing, automatic frequency adjustment, and band steering.

AUGUST 2017 ENTERPRISE IT WORLD

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COVER STORY // CIO SPECIAL

CHANGE AGENTS

CIOs COVERED IN MARCH APRIL AND JUNE ISSUE

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E

CIO SPECIAL // COVER STORY

With Digital being the key word synonymous with growth today, enterprises have understood the importance of ICT as a business differentiator giving a competitive edge in the market, giving CIOs and IT Heads the center stage and their due place as true business leaders for their organizations.

BY CHITRESH SEHGAL CSEHGAL@ACCENTINFOMEDIA.COM

C

hange is the only constant in life. Arguably, no other phase can more aptly define the essence of Information Technology. Change has been a permanent in an age where innovations and new path breaking technologies have taken the center stage. From mainframes, and servers to Cloud and HCI, the IT industry has evolved at the speed of light. Long gone are the days when ICT was seen as just an enabler for better business, today IT has turned into business. IT has turned into one of the most important aspects of business today as organizations of all sizes going digital. The competition to be a better digitally enabled enterprise has become so vital that today these decisions are being taken in the board room with a new breed of C-Suite executives specializing in this art of enablement through technology took the center stage as Chief Information Officers.

In these five remarkable decades that have seen technologies revamp enterprises and reinvent the way of doing business constantly, arguably no other stakeholder has played a more vital role in this technological revolution that these ICT guardians of enterprises. CIOs, CDOs, IT Heads and Managers across organizations and verticals have been the pioneer of this change at the enterprise level. What sets them apart from their peers is not just their passion for technology but their vision and trust in the fact that new technologies are the real game changers in any enterprise.

As the technology evangelists who are digitizing enterprises and transforming the way they conduct their business form the core audience, Enterprise IT World came out with an initiative to give them due credit for their role in taking Indian IT industry to the skies where it is soaring today. We profiled 100 CIOs over three months in order to get a glimpse of their achievements and plans for future, their success mantras and how they go about transforming the infrastructure for their organizations. After a successful CIO story over March to May, we were surprised at the overwhelming response that we had from our community as responses and profiles kept flying in from CIOs and IT Head of enterprises across verticals.

As scalability and agility are two much sought after qualities in the IT domain, we scaled up our efforts and have now come back with a mind-boggling 100 profiles from enterprises across different verticals thus expanding our CIO initiative to ChangeAgents200 CIOs. These CIOs and IT Managers have been chosen on the basis of their industry experience, recent deployments, their understanding of IT and how well equipped are they with their technology plans for future. These CIOs will be honored at the Annual Enterprise IT World ChangeAgents200 Summit & Awards scheduled to be held on 8th of September in the New Delhi.

This issue carried hundred profiles and a look back at the 100 CIOs/ IT Heads that were covered between March and May. Cumulatively these form our 2017 ChangeAgents award winners. We believe it would be of much interest to delve deeper into the lives of their industry peers. On this note, we present the ChangeAgents200 final issue. Enjoy.

AUGUST 2017 ENTERPRISE IT WORLD

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COVER STORY // CIO SPECIAL

MUTHU KRISHNAN G, GENERAL MANAGER – IT, THE RAMCO CEMENTS

Industry Experience: 35 years Academic Excellence: Commerce Graduate and PGDCA

SUDIPTA BISWAS, VICE PRESIDENT & CISO, PRIME INFOSERV

Industry Experience: 35 years Academic Excellence: BE (Elec.), Diploma in Computer Application, Certified ISO 27001 Lead Auditor, CEH, CIISA, CISP Highlights regarding implementations in 2016: Implementation of Integrated Site Construction Management System, an Oracle Based Integrated Application, across the Organization consisting of 20 Manufacturing Units & 100 Project Locations, Key person in getting 22 Units of my company certified in Information Security Management System under ISO 27001 Framework Plans for 2017 from technology and projects’ point of view: Enhancing Cyber Security awareness amongst the people, Implementation of Security Framework across the Organization, helping Government in developing Cyber Security Centre of Excellence.

Your success mantra: Dedication & Commitment to work & Focused attention to Project Timeline & Delivery Favorite piece of personal technology: Cloud Favorite piece of personal technology:Insider Threat Analysis Tool (DLP) & Cyber Range Social network most active on: Facebook

Highlights 2016: SQL 2016 Always on replication, DR Shifting to Cloud and Dealer Portal application portal in Cloud Plans for 2017: BI and Mobility Favorite piece of personal technology: Smartphone Social network most active on: LinkedIn

RUPINDER GOEL, GLOBAL CIO & SR. VICE PRESIDENT - INFORMATION TECHNOLOGY, TATA COMMUNICATIONS

Industry Experience: 25 Years Academic Excellence: Masters degrees in Science and Philosophy from Delhi University and Executive MBA from Purdue University, USA.

Highlights 2016: Learning, experimenting and implementing the new technology stacks from Mobile apps like workforce management, analytics solutions, Cognitive analytics using Watson, experimenting with AI tools like Ignio and using machine learning for predictive termination model. Explored new trends like BLE, Digital Twin, and Containers. Tasted success with businesses accepting the business value that can be delivered by these digital initiatives.

Plans for 2017: Building out transformative solutions not only enabling digital in the organization but on delivering high business value adding solutions across the business units and empowering the customer experience. Move up the complexity and delivery value chain to deliver solutions based on Robotics automation and knowledge BOTS. Push for newer path breaking technologies like Blockchain across all the business units in the organization.

Success mantra: TEmpower Customer and Employees Favorite personal technology: iPhone Social Network Most Active on: LinkedIn

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CIO SPECIAL // COVER STORY

Industry Experience: 32 years Academic Excellence: M.B.A., CISA, CISM, CAIIB

Highlights 2016: : Implemented CBS, Rupay Issuance and ATM Network for 24 Banks with 750 branches in record time of 9 months and provided Mobile Banking and IMPS Services to Rural Cooperative Banks

SRINIVAS RAO MUPPANENI, GROUP CIO, THE AP STATE COOPERATIVE BANK AND TELANGANA STATE COOPERATIVE APEX BANK

Plans for 2017: Transforming all 24 Rural Cooperative Banks in the States of Telangana and Andhra Pradesh to Digital Banks with all Delivery Channels Success mantra: Motivating and inspiring the teams Favorite piece of personal technology: Digital Banking Social network most active on: LinkedIn

Industry Experience: 31 years Academic Excellence: B.Tech and MCM

Highlights regarding implementations in 2016: Cloud, Machine Learning and Analytics Plans for 2017: IoT, Advanced Analytics, Security Success mantra: Hard work with full sincerity

SANJEEV KUMAR, DIRECTOR AND CIO, APON INNOVATIVE SOLUTIONS

Favorite piece of personal technology: My laptop, my pad and my phone.

Social Network Most Active on: LinkedIn

Industry Experience: 30 years Academic Excellence: BSC, DCP

Highlights regarding implementations in 2016: SAP S4HANA and Large Scale FIORI based Apps deployment Plans for 2017: Business Analytics

ANIL SINGH, HEAD IT, INOX AIR PRODUCTS

Your success mantra: Deploy Business centric Technology solutions Your Favorite piece of personal technology: SAP and Mac Social network most active on: LinkedIn

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COVER STORY // CIO SPECIAL

VILAS PUJARI, CIO, ACG WORLDWIDE

Industry Experience: 30Years Academic Excellence: BE, MMS

RITU MADBHAVI, CIO, DRAFT FCB ULKA ADVERTING

Industry Experience:30 years Academic Excellence: Topped Delhi University in Statistics from LSR. In dean’s list with A+ in MSc. Applied Mathematics from Carleton University, Ottawa, Canada

Highlights 2016: Created Digital Transformation awareness, implemented RFID / IOT technology, GST readiness (including business impact study), overseas implementation, IT Excellence process including leadership development, IT process / policies creation, Application portfolio management.

Plans for 2017:SAP HANA implementation, GST stabilization, IT strategy and Digital strategy creation for ACG, Intranet / KMS implementation, Single portal for customers of ACG Success mantra: Be at IT. Perseverance is the key to bring subtle but sure change in organization Your Favorite piece of personal technology: WhatsApp Social Network Most Active on: LinkedIn

Highlights 2016: Project Eternity - a unique repository solution that uses a blend of On-premise and Cloud storage ensuring lightning fast data retrieval.

Hawkeye - a dashboard tool that visualizes sales data. Competrack which is a BI solution that lets our users to closely monitor and counter advertising strategies of our competitors.

Your plans for 2017: Artificial Intelligence - Implementation of Cognitive Intelligence. Implementing and leveraging chat-bots. Data Security Success mantra: Be passionate about your work and detail out all projects.

Favorite piece of personal technology: My iPhone Social network most active on: Facebook

ZUZAR TINWALLA, CIO INDIA, STANDARD CHARTERED BANK

Industry Experience: 29 years Academic Excellence: : B.Com., University of Mumbai.

‘Great Manager’ in 2007 by the Global CEO of Standard Chartered Bank. Attended one year intense training program for CIO. ‘Impact Through Leadership’ program at the INSEAD School of Business.

Highlights regarding your work/ implementations in 2016: Piloted and rolled out advanced technologies like Robotics process automation. Launched our first electronic banking centre (EBC).

Post our launch in 2016, we have set up 2 more EBC’s in 2017. We developed a mobile banking application for the visually impaired which was a winner at the IDRBT Banking Application Contest (IBAC) 2016.

Your plans for 2017 from technology and projects’ point of view: Focus on further enhancing the customer experience or journey. We will continue to focus on advanced technologies, especially, IoT. Machine-tomachine connectivity exchange of information from sensors and objects to better track and analyze behavior. Make data actionable and leverage data analytics to make

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business decisions and explore cross border opportunities. Cyber security is a major focus area for us. Other than focusing on building a more secure perimeter, we are also focusing on deploying practical testing scenarios that focus inside the perimeter to ultimately make execution of an attack as difficult as possible.

Lastly, explore AI for chatbots and preventive fraud management.

Success mantra: One year equals 365 possibilities.

Favorite piece of personal technology: My favourite piece of personal technology is my Canon 1Dx camera as I have a passion for photography, especially wildlife photography Social network most active on: LinkedIn

CIO SPECIAL // COVER STORY

Industry Experience: 30 Years Academic Excellence: BE

Highlights 2016: One drive rollout to 20000 users, SIP telephony for 16000 users eliminating TDM phones.

Plans for 2017: O365 rollouts

AVINASH VELHAL, GROUP CIO – INDIA, MEA AND APAC, ATOS

Success mantra: People, Passion & Performance Favorite personal technology: Garmin Activity Tracker Social network: Twitter

Industry Experience: 28 years

Transformation certification – Cegos

Academic Excellence: : Institut polytechnique de Grenoble - Master, Physics, Digital

JACQUES GOUDET, CIO, ALE

Highlights regarding implementations in 2016: The beginning of 2016 actually marked the end of ALE’s carve-out of being spun-off from ALU/Nokia. Datacenter move completed. LAN and voice networks switched over to use ALE equipment managed by ALE and our partner NCR. At this same time ALE employees switched to new laptops, email server, collaboration tools, printing services, VPN service, travel and expense services, conferencing services, etc. New

digital quote-to-cash system.

Plans for 2017 from technology and projects’ point of view: Consolidated from two main ERPs system down to a single ERP. By reducing the number of applications and also the interfaces between them, ALE has reduced the maintenance and costs for ERP. Deployed our own Rainbow communication platform as a service provide IM, group chat, voice calling, video calling, and screen sharing for employees.

Your success mantra: Be prepared. This starts with very strong project management and a plan with very clear milestones and dependencies.

It also depends on the right people.

Your Favorite piece of personal technology: I’m not really a tech guy, but I like any gadget having to do with wine.

Social network most active on: LinkedIn

Industry Experience:30+ years Academic Excellence: Won NDTV awards as a best CIO DatacenterSummit & Awards

Highlights 2016: Digital Transformation Plans for 2017: Analytic-led Marketing, the proliferation of mobile devices & consumer behavior powered by analytics and emergence of Cloud.

VIVEK DHARIA, CIO, KNP SECURITIES

Mantra for Success: Value proposition for customers Favorite piece of personal technology: Innovation and growth Social Network Most Active on: LinkedIn

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COVER STORY // CIO SPECIAL

ARUN GOYAL, PRESIDENT & CIO, HCG ENTERPRISE

Industry Experience: 29 years Academic Excellence: B.Tech. (BITS, Pilani), IIMC

SRINIVAS ANAPPINDI, SVP & CIO, CSS CORP

Industry Experience: 29 years Academic Excellence: Bachelor of Computer Applications

Highlights regarding your work/ implementations in 2016: HIS, SAP, RIS PACS and working on EMR/EHR Your plans for 2017 from technology and projects’ point of view: Tele-ICU Success mantra: Simplify process, quick decisions, & everyday a new learning Favorite piece of personal technology: My iPhone Social network most active on: LinkedIn

Highlights 2016: Global implementation of ERP for the organization covering all business & support process completely on cloud at one go for nine countries.

Leveraged the benefits of cloud for roll out in record time and at low cost.

Received SAP ACE award for Success Factors implementation covering 8 HR Processes, reducing the cycle time for hiring and on boarding of skilled resources to deliver technology support services to our customers. Migrated the entire email & collaboration suit to Microsoft O365 cloud. Migrated several applications to Amazon & Microsoft cloud to set the ground for focusing on digitalization in 2017 Plans for 2017: Digitalization of processes to enable the organization with new business models. Focus on AI, ML, Analytics, and Automation to improve the productivity in the services we deliver to our clients.

Success mantra: Persistence, Perfection, Patience.

Favorite piece of personal technology: Apple Social Network Most Active on: LinkedIn

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SATISH B MAHAJAN, GENERAL MANAGER IT, VFS GLOBAL

Industry Experience: 28+ years Academic Excellence: B.Sc., MBA, ITIL, BS 7799

Highlights 2016: Successful Project implementation across South Asia and Africa region, Successful Management of Team and BAU Activities Plans for 2017: Looking for product which can give efficient outcome. Improving project time line with more collaboration with other project teams Success mantra: Work with Team Favorite piece of personal technology: Smart Phone Social network most active on: LinkedIn

CIO SPECIAL // COVER STORY

Industry Experience: 28 years Academic Excellence: MBA with proficiency in Management Consulting

RAJEEV KHADE, DGM - ASIA PLANT IT INFRASTRUCTURE, ADIENT INDIA

Highlights 2016: Systematic and user friendly method of monitoring IT Infrastructure across Asia, Bringing Plant IT Infrastructure to latest Industry standards, Virtual factory before implementation of any green field project.

Digitalization, Industry 4.0, Shop floor automation thereby adding value to process/operational efficiency.

technology: Make the best use of latest technology to boost up the quality of life and add value to people around us.

Success mantra: Proactive working with value addition in whatever I do.

Social network most active on: Facebook

Plans for 2017: Bringing in IOT,

Favorite piece of personal

Industry Experience: 26.5 years Academic Excellence: M.Sc.

PARNA GHOSH, CIO, UNO MINDA GROUP

Highlights regarding your work/ implementations in 2016: Mobility for customer service transformation in construction equipment industry. Generating revenue through mobility channel and optimizing reach to customers and dealers. Better visibility in the market.

Your plans for 2017 from technology and projects’ point of view: S/4 HANA migration, digital transformation in the areas of manufacturing through IOT and software robotics automation for sap processes Success mantra: Knowledge is power. Transform or get

transformed.

Favorite piece of personal technology: Artificial Intelligence by Google in search engine Social network most active on: LinkedIn

Industry Experience: 25 Years Academic Excellence: Engineering + MBA

Highlights 2016: Success factors (SF), O365, Bi/Bo tool, Ariba, front end sales team Mobile APP (covers total activity of sales force) Plans for 2017: Towards Logistic automation (in the plants and outside the plants), Fund Management

D V SESHU KUMAR, ASSISTANT VICE PRESIDENT - IT HEAD, ORIENT CEMENT (CK BIRLA GROUP)

Success mantra: Team wor Social Network Most Active on: LinkedIn

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COVER STORY // CIO SPECIAL

SATYANARAYANA KASTURI, CIO, ESSAR PROJECTS

Industry Experience: 25 years Academic Excellence: M. Com, PGDCA

HIMANSHU RASTOGI, CIO, MEDIASSIST HEALTHCARE SERVICES

Industry Experience: 29 years

Highlights regarding your work/ implementations in 2016: Digitalized PTP, E- procurement solutions implemented with ROI more than 30 Cr

Academic Excellence: A technology specialist, in area of web, mobile and SOA based architecture. IIT graduate

Your plans for 2017 from technology and projects’ point of view: Automating entire billing processes, DR on cloud, GS Success mantra: Deliver the promise, Develop resources, team skill development

Highlights 2016: MediBuddy - awardwinning technology platform that transforms the health benefits industry at the very core. MediBuddy, with its diverse offerings for various stakeholders of the health benefits industry, makes the process of discovering, accessing, and utilizing and monitoring health benefits seamless, real-time and virtually paperless.

Plans for 2017: It would be on 3 major areas. In Core Applications, transformation of internal applications to align new process changes and increase productivity using automation.

Incorporation of Bots to replace human intervention on queries, biometric for identification /verification, document tracking using geo coordinates, strengthen BI platform to predict trends.

Aligning Infrastructure to handle the additional load, marrying cloud with on premise data center, to extend the extra load to cloud as and when needed and building a notion of infinite yet local storage. Lastly, Security devices to strengthen to take care of any upcoming cyber threats.

Favorite piece of personal technology: SAP, Mobility Social network most active on: LinkedIn

SHAILENDRA CHOUDHARY, AVP & HEAD IT, INTERARCH BUILDING PRODUCTS

Industry Experience: 25 Years Academic Excellence: Master’s Degree in IT (Delhi University)

Highlights 2016: Implementation RFQ (Request for Quotation) Plans for 2017: GST Success mantra: Managing risk against investment

Success mantra: With great power comes great responsibility. To achieve extraordinary milestones, stop seeking

Favorite piece of personal technology: Computer & Smartphone is perfect for me, and it provides incredible performance. Therefore I consider it my favorite piece of

permission Favorite piece of personal technology: Data Analytics Social Network Most Active on: Facebook, LinkedIn

technology.

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Social network most active on: Facebook

CIO SPECIAL // COVER STORY

Industry Experience: 25 years Academic Excellence: Executive Management Program in Strategic Innovation, Digital

BOHITESH MISRA, VICE PRESIDENT - IT & BI, SIMPA NETWORKS

Highlights 2016: Development of IoT solution for solar panels to provide tracking of power usage, payment, alerts and customer activation for Pay-as-you-Go (True Solar-As-A-Service).

Bluetooth Connectivity for Recharge, Balance and Monitoring, Consumption based metering, Energy Credit monitoring with some of the key features like GSM / GPRS module with an M2M embedded SIM to transmit information to the host central server, BLE chip for all calculation and processing, Flash memory to store information for backup, Temperature sensor to monitor the ambient temperature, Circuitry to sense the input voltage, current or reverse voltage and the IoT device is powered from the SPV input power. This has led to Simpa Networks launching India’s first PAYG solar television using advanced Smart Panel IoT

Industry Experience: 25 Years with Compaq, EDS, IBM Daksh, Intelenet Global Services and Serco

GANAPATHY SUBRAMANIYAN, SVP AND CIO, AEGIS

Highlights regarding your work/ implementations in 2016: While we continued the Digital journey through 2016, by implementing Omni-channel solution, BI, Analytics, Cloud solutions, we also worked on building a framework to bring IT close to Business. Created bandwidth for innovation by reducing the complexity of existing IT Infra, moved critical work load to cloud, consolidated and Centralized IT for Business

Marketing and Business Analytics, Department of Management Studies, IIT, Delhi, B. Tech.

(Computer Engineering) MBA, Project Management Professional from PMI, USA technology.

Plans for 2017: Effective use of Business Analytics for smart decision making. With collection of Big Data from IoT devices, we plan to use Business Analytics and dashboards for management for quick and effective decision making.

Success mantra: Always say YES to new adventures and if the plan for new adventures doesn’t work, review and change the plan but never the goal.

Favorite piece of personal technology: Business Intelligence and analytics and effective use of mobility for business applications Social network most active on: LinkedIn

Academic Excellence: BE - Electronics and Communication from NEC, Madurai Kamaraj University

delivery, implemented user selfservice options and Invested in Mobility solutions.

Your plans for 2017 from technology and projects’ point of view: Implement the Digital Transformation plans, Embed IT in the business, migrate as much workload as possible to Cloud and implement Hyperconverged infra on Premise.

Establish IT operating model to reduce the time between idea

and Business Value delivered Success mantra: : Be the Business and help Business Succeed Favorite piece of personal technology: Any technology that enables mobility, expect this change everything that we do today Social network most active on: Facebook

Industry Experience: 25 Years Academic Excellence: MBA

Highlights 2016: Near DR, Fusion Cloud Backup Implementation Plans for 2017: Mailing solution on cloud

RAJKUMAR NAIR, DEPUTY GENERAL MANAGER, KANAKIA SPACES REALTH

Success mantra: My team support Social Network Most Active on: LinkedIn

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COVER STORY // CIO SPECIAL

SHAILESH JOSHI, CIO, BIRLA ESTATES

Industry Experience: 24 years Academic Excellence: BE, MBA

ASHOK KANNAN, GM-IT, PAGE INDUSTRIES

Industry Experience: 25 Years

Highlights regarding your work/ implementations in 2016: Complete IT setup for a new startup company from scratch including basic applications to ERP

Academic Excellence: BE, MS-UK, MBA

Your plans for 2017 from technology and projects’ point of view: Industry specific applications which will create a USP for the organization Success mantra: Say Yes to new adventures Favorite piece of personal technology: Augmented reality Social network most active on: LinkedIn

Highlights 2016: SAP S/4 HANA implementation, Managed Infrastructure Transformation, Google Apps adoption, Analytics Adoption, Mobile App Solutions Introduction, HRMS Implementation, Dealer Management System Implementation, Information Security Strategy Design Plans for 2017: Automation and digitization using SAP and DOT NET in Warehouse Management & Transportation Management, Information Security Strategy Design & Implementation (Advanced Threat Protection, Sandboxing, Ransomware Protection, Data Loss Prevention, BCP and DRP implementation) Success mantra: IT should be transformed from a support department to being a business enabler in the short and medium term. In the long run, IT should become a business driver Favorite personal technology: SAP, Microsoft, Information Security Strategy and Implementation Technologies Social network: LinkedIn

JOYJIT ROY GHATAK CHOUDHURY, SR. MANAGER – IT, BENNETT UNIVERSITY

Industry Experience: 24 Years Academic Excellence: MBA (Systems)

Highlights 2016: On-campus Datacenter, Campus Fiber Network, Secure Wireless Deployment, BYOD, Hybrid Telecom, ERP Deployment Plans for 2017: Backup Solution, Customized Application, Storage Solution, Lecture capture, Network Security, Quota Management Success mantra: Empower the team members Favorite piece of personal technology: iPod Social network most active on: LinkedIn

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CIO SPECIAL // COVER STORY

Industry Experience: 24 years Academic Excellence: B-TECH with Hons.

Degree (Electronics & Communications)

RAJESH GARG, CIO & VP - DIGITAL TRANSFORMATION SOLUTIONS DELIVERY, ROLTA INDIA

Highlights 2016: “Digital Transformation (Version 3.0, Paradigm Shift in Rolta IT) of a 33 year old IT company from a legacy IT setup to the State of the Art, highly secure, Top line revenue enabled solutions delivering Infrastructure leveraging innovative Rolta IP solutions.

Plans for 2017: Our Vision is to continue setting up high revenue-enabled infrastructure services through the creation of innovative IPs in the space of Cloud, Security, Big Data, Mobility, and Infrastructure services (SmartDBA & Insight SD) which would serve as unique value differentiators among our competitors in

Smart City, Smart Governance, and Smart Security space.

Success mantra: Hard work and focus on Technology Innovations Favorite piece of personal technology: Apple IOS Social network most active on: LinkedIn

Industry Experience: 24 years Academic Excellence: MBA IT

Highlights 2016: SAP Exim module implemented Plans for 2017: Barcode IOT Data Analytics

SANJAY SINGH GAHLOD, GM SYSTEM & IT, ORIENTAL RUBBER INDIA

Social Network Most Active on: Facebook

Success mantra: Positive approach, and smart work Favorite piece of personal technology: Which suits my requirements

Industry Experience: 25 Years Academic Excellence: MBA, MSCSI

Highlights 2016: IoT, Digitization, Cloud, Mobility Plans for 2017: Machine Learning, AI, HANA

CHANDER KHANDUJA, CIO, LUMINOUS

Success mantra: Either I Win or I Learn Social Network Most Active on: LinkedIn

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COVER STORY // CIO SPECIAL

SUMIT SINGH, CIO, WOCKHARDT HOSPITALS

Industry Experience: 23 years Academic Excellence: BMS Computer Communications, Clemson University, SC, USA; MBA Finance, Pace University, NY, USA; Managing Projects, George Washington University - College of Business, NJ, USA; BE, Electronics, R V college of Engineering, Bangalore

ATUL GOVIL, CHIEF TRANSFORMATION OFFICER & HEAD (SAP & IT), INDIA GLYCOLS

Industry Experience: 23 Years Academic Excellence: B.Tech (ECE), PGDM (Dual Degree in Marketing & HR)

Highlights 2016: Successfully led an Enterprise wide Business Transformation Project - spanning across Aspects of Strategic Sourcing, Operational Excellence, Sales & Operation Planning, New Product Development & Product Portfolio review. Interventions of Technology implemented during the course of the Project to ensure due work simplification, faster work processes and Productivity improvement.

Plans for 2017: Smooth GST roll out with Internal Team, SAP Infra refresh, Deploy a package for driving Procurement excellence.

Success mantra: Deep dive, engage and provision solutions to the core Favorite personal technology: My Tablet

Highlights regarding your work/ implementations in 2016: Went live with a new Business Intelligence at Wockhardt Hospital. We employed an iterative agile process employing various data science methodologies like various regressions, data cataloging, modeling, analytics & simulation, and hypothesis testing to name a few. Project brought together all these data sources under one umbrella and using the Qlik BI Tool. We delivered new insights for decision making by illustrating various utilization and efficiency parameters, costs and P&L views, automation of MIS and so on. Further, with data extrapolation, what-if analysis, pattern recognition, and predictive modeling was provided to further improve the planning process.

Your plans for 2017 from technology and projects’ point of view: Taking the hospital services beyond its physical confines and to the patient doorstep over a digital platform.

Over the digital platform, we expect to deliver

various home care services, stay connected with patients for both curative and care needs while further leveraging the organization’s expertise and infrastructure thus adding to the revenues and reach.

Success mantra: To be successful in any organization for a CIO, the first thing that is necessary is to have a deep and thorough understanding of the business and the related process details. Along with this, the individual must be current with technology trends and new platforms.

Favorite piece of personal technology: I must admit I’m connected at my hip with my Smartphone and it is inseparable from me.

Besides having variety of apps on it to help me both in my professional and personal life, I have built an echo system around it with Bluetooth speakers & headsets, paired smart watch, streaming devices and storage devices that connects wirelessly which further enhance my overall experience.

Social network most active on: LinkedIn, Facebook

DEEPAK GUPTA, DGM – IT, JK TYRE & INDUSTRIES

Industry Experience: 23 Years Academic Excellence: Masters in Computer Applications

Social network: LinkedIn Highlights 2016: SAP HANA Migration, One of the biggest in manufacturing

not so important, but doing the best is all that matters.

Plans for 2017: Adoption of SAP HANA Cloud Platform for Secondary Sales

Favorite piece of personal technology: My Smartphone

Success mantra: Success lies not in “Results” but in “Efforts”. Being the best is

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Social network most active on: LinkedIn

CIO SPECIAL // COVER STORY

Industry Experience: 22+ years Academic Excellence: MCA

SANJAY CHOWDHRY, CIO, HAMDARD LABORATORIES (INDIA)

Highlights 2016: The Botree system is meant to streamline our secondary sales system by keeping a close track on stockiest with an objective to be able to identify product trends, customer preferences and seasonality in various geographies with the penultimate objective of achieving better demand forecasting. Botree software selected to get an insight into the market trends by having a control & visibility of the stockiest / Distributors stock / inventory & their selling patterns. Products are manufactured according to the demand in the market & thus increases the overall machine efficiency & productivity. Actually with implementation of Botree system overall operational excellence has been achieved.

Enopia system is to track the patient lifecycle with the wellness centers and give him a feel good factor. It has improved decision making. Medicines

Industry Experience: 22+ years

will be supplied according to disease prevalent in particular area. It has optimizes our supply chain, production, customer care, demand forecasting and stock transfer medicine according to the demand.

Other initiatives are up gradation of data centers, up gradation of communication links, to make our CFAs (external customers) access of ERP more reliable, efficient & faster. Savings of approx 20 Lacs while purchasing Microsoft License after successful completion of MS audit.”

Plans for 2017: ERP Migration to higher version, GST Implementation, Data Centre Upgrade Success mantra: Do the right thing right the first time every time Social network most active on: Facebook

Microsoft (MCP) Professional

Academic Excellence: BE (Mechanical), Certified Project Management (PMP) and

Highlights 2016: Migration from Lotus Notes to Office 365, SAP rollout for Automotive Systems and various IT unification initiatives for Region

SANDEEP KULKARNI,

Plans for 2017: Connect and Extend IT systems to business partners, Enterprise mobility and continued focus on IT unification initiatives

HEAD - INFORMATION TECHNOLOGY, PANASONIC INDIA

Success mantra: Accept Challenges, Trust and Empower your team and build relationships Favorite piece of personal technology: Digital Technologies Social Network Most Active on: Linkedln

Industry Experience: 25 Years Academic Excellence: Graduate with Advanced IT Professional Certifications Highlights 2016: Leading Digitization Initiatives Plans for 2017: More on IoT

SYED KADAM MURSHED, HEAD IT, MEDICA HOSPITALS

Success mantra: Creating Team Efficiency by Extensive Coaching Favorite piece of personal technology: Cloud, Mobility, Analycits and IoT Social Network Most Active on: LinkedIn

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COVER STORY // CIO SPECIAL

MAHESH PATIL, CIO, SKODA AUTO INDIA

Industry Experience: 22 years Academic Excellence: BE (Computer science & Engineering), MBA in IT

RAJEEV SINGHANIA, VP – PROJECTS, ORANE CONSULTING

Highlights regarding your work/ implementations in 2016: Digital Initiatives Industry Experience: 22 Years

Your plans for 2017 from technology and projects’ point of view: Cloud services

Academic Excellence: MCA & MBA

Success mantra: Keep it simple and transparent Social network most active on:LinkedIn

Highlights 2016: Mobility solution for work force Plans for 2017: SAP Hana Success mantra: Team work Social network: Facebook

AMIT KAPIL, GROUP CIO, CAPARO

Industry Experience: 22 Years Academic Excellence: Post Graduate in Systems Management

Highlights 2016: 2016 was year of “Put To Use”. Successfully “Put To Use” infrastructure, security and applications solutions either by process re-engineering, redeployment or re-implementation as need was to rebuild faith of organization in IT. Plans for 2017: Strong focus on defining IT strategy and road map for next 3 years to make organization go digital on proven technologies.

Success mantra: Firm believer and implementer of TEAM work as games are won by individuals but matches are won by TEAM. Strongly believe that it’s very important to have a team mate with one skill set which you don’t have to ensure wins.

Favorite piece of personal technology: My phone Social network most active on: LinkedIn

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CIO SPECIAL // COVER STORY

Industry Experience: 22 years Academic Excellence: BE, MBA

Highlights 2016: SAP S/4HANA, Fiori Apps Plans for 2017: IoT, Robotics and Automation Success mantra: Keep patience to see the results of technology and will return with a lot in future.

SUNIL K SONARE, GM AND HEAD IT, SADBHAV ENGINNERING

Social network most active on: LinkedIn

Industry Experience: 22 years Academic Excellence: B.E (E&C), MBA (IT & Systems) Highlights 2016: SAP Implementation, Mailing Solution, BAR code Integration, Digitization Internet of Things.

VIJAY BHAT, CIO, VIL

Plans for 2017: Digital Manufacturing, Digital Transformation, Industry 4.0, 3-D printing, Social, Mobility, Analytics and Cloud, Building process driven & ROI based organization, Value Chain Automation & Logistics efficiency, Dealer and Distributor Management Systems, Building solutions to enable revenue growth.

Success mantra: Proper Blue Printing and Execution, Following the Timeliness and Standards.

Favorite piece of personal technology: : Business Process Automation & Digitization Social Network Most Active on: Facebook

Industry Experience: 21 Years Academic Excellence: MCA

Highlights 2016: SAP Implementations Plans for 2017: GST and Other Projects related to infra and Enterprise solutions. Support to business with providing technological solution.

ASHOK TIWARI, HEAD IT – INDIA OPERATIONS, VARROC LIGHTING SYSTEMS

Success mantra: Learn, Unlearn, and relearn Social Network Most Active on: LinkedIn

AUGUST 2017 ENTERPRISE IT WORLD

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COVER STORY // CIO SPECIAL

BHARAT B ANAND, CHIEF OF TECHNOLOGY, MINISTRY OF HOME AFFAIRS, GOVT. OF INDIA

Industry Experience: 21 years Academic Excellence: BE, MBA

GLORY NELSON, SENIOR VICE PRESIDENT- IT, SPICEJET

Industry Experience: 21 Years

Highlights regarding your work/ implementations in 2016: Went Digital with 1 click invoicing thus automating end-to-end Order to Cash Process - Received Best CIO Award & IDC Insights Award. Used Model Driven Architecture & Digital Technologies created a Customer Portal; increased stickiness by 23% - Received Most Innovative CIO of India Award.

Academic Excellence: B.E Your plans for 2017 from technology and projects’ point of view: Digital, Analytics with NLP & AI and Data Center Success mantra: Together we can win!

Highlights 2016: Enabled Digital wave in Spicejet by automating many functionalities and brought in transparency with Digital Executive Dashboard to bring in efficiency, reduce cost and increase revenue. Improved customer experience by providing many self service options at airport like Beacon, NFC check-in. Introduced Roving kiosks, Self bag drops and suitcase based check-in.

Plans for 2017: Improving the Employee Experience through digital transformation. Embrace new Technology like AR, Bots to improve customer experience and also cost saving. The other key focus would be on security and data quality.

Success mantra: Leading & Facilitating the change through technology!!

Favorite piece of personal technology: Analytics Social network: Linkedln

Favorite piece of personal technology: My iPhone 7 Social network most active on:LinkedIn

AKSHAY KUMAR SAHANI, IT HEAD, ALAF

Industry Experience: 20+ Years Academic Excellence: MCA, Microsoft Certification (MCP, MCSA, MCSE) & Cisco Certification CCNA

Highlights 2016: Aligned priorities across the business, Implemented & Managed: Microsoft Office 365 Business Premium, HP DL380 Gen9 Server, Centralized HP MSA 2040 SAN Storage, CCTV Surveillance & Security Systems (NVR & DVR), installed a new Disaster Recovery plan which was rolled out across the company.

Plans for 2017: The future of work has already arrived, and digital leaders are fundamentally reinventing their workforce’s. Driven by a surge of on-demand labor platforms and online work management solutions, legacy models and hierarchies are being dissolved and replaced with open talent marketplaces. This resulting on-demand enterprise will be key to the rapid innovation and organizational changes that companies need to transform themselves into truly digital businesses.

Success mantra: A very big amount of hard work but apart from that, proper planning, time management, a lot of dedication and sincerity.

Favorite piece of personal technology: My Mobile Phone, I use it every day to get information from the internet, or communicate through email. I’ve been online since 1996.

Social network most active on: LinkedIn

32 ENTERPRISE IT WORLD AUGUST 2017

CIO SPECIAL // COVER STORY

Industry Experience: 20 years Academic Excellence: MBA IT / BE (Mechanical)

PRASAD PATIL, CHIEF TECHNOLOGY OFFICER, JM BAXI GROUP

Highlights 2016: Developed a Systemic Process for harnessing the Knowledge Base in the Organization. Successful Monetization of Organizational Knowledge Assets by Information Technology Solution into 2 Startup’s which are now serving the industry. Enabling the Business Process Continuity Initiative by Successful migration of In-House Developed Services platform for our BPO arm completely on to Cloud with DR enabled. Green Field implementation of Terminal Operating System and SAP for Kandla International Container Terminal; Group CRM Implementation; and group Intranet Implementation.

Plans for 2017: 3 initiatives for Digitizing

Organization Knowledge Assets. GST Implementation. SAP implementation for Ports (3 locations) Green Field implementation for New Multi-Modal Port facility and New Container Freight Station.

Success mantra: Ensure that your plate is full with both ingredients of Learnings (Education and Business Acumen) and well as opportunities to put these Learnings in practice. Ensure that your plate is full with both ingredients of Learnings (Education and Business Acumen) and well as opportunities to put these Learnings in practice.

Favorite piece of personal technology: Smart Phone Social network most active on: Facebook

Industry Experience: 20 years Academic Excellence: IIM Kolkata

Highlights 2016: Real-time dynamic personalized promotion coupon Plans for 2017: Customer experience, Robotics and Automation

BHAVIN KOTHARI, VICE PRESIDENT IT, LIFESTYLE INTERNATIONAL

Success mantra: Team Management Favorite piece of personal technology: 3D Printing Social Network Most Active on: Facebook

Industry Experience: 20 Years Academic Excellence: MCA, M.Tech, PhD, MBA

SUNIL KR PANDEY, DIRECTOR IT, INSTITUTE OF TECHNOLOGY & SCIENCE

Highlights 2016: Creation of Wired, Wireless Based on our survey, assessment and analysis, we recommended to revamp our entire IT Infrastructure. Created a Professionally designed Computing environment and Cloud-based Managed Wi-Fi Infrastructure, Channelized Network facility and Policies.

Our Central Server Room id Racked, well secure with UTM (for Network security), CCTV

Camera (for security of physical facilities & equipment). We are able to provide seamless & secure connectivity to all the stakeholders of our organization.

Plans for 2017: To explore the possibilities to move to Cloud. To upgrade the security solutions with improved end-to-end secure IT infrastructure with seamless access of resources.

Find better alternatives and

implement data security.

Success mantra: Be innovative, agile & re-skill, be at best and ahead of time to ensure you are always relevant in every context Favorite piece of personal technology: Databases & Network Technology Social Network Most Active on: Facebook

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COVER STORY // CIO SPECIAL

DR. ASHISH BHARADWAJ, CIO, LAUREATE EDUCATION INDIA

Industry Experience: 20 years Academic Excellence: PhD

ATUL KUMAR GUPTA, REGIONAL DIRECTOR IT (MEA) - WYNDHAM HOTEL GROUP

Industry Experience: 20 Years

Highlights regarding your work/ implementations in 2016: Led the creation of a unique state-of-the-art, cutting-edge digital student experience ensuring product differentiation and increasing scalability of our offerings. The digital experience, focused on student engagement and success, drives meaningful outcomes to support student achievement and career advancement.

Academic Excellence: MBA Your plans for 2017 from technology and projects’ point of view: In-memory analytics; Cognitive learning chat-bots; and Blockchain Success mantra: The tallest oak in the forest was once just a little nut that held its ground.

Favorite piece of personal technology: Self-driving cars Highlights 2016: Two way interface from property Management system to distribution systems

Social network most active on: Facebook

Plans for 2017: IBusiness Intelligence tool Success mantra: Stay Focused with the changing world of guest needs Favorite piece of personal technology: Database analysis Social network: Linkedln

BENNY ABRAHAM, VP - HEAD IT APPLICATIONS, PROCESS AUTOMATION AND ROBOTICS, EXL SERVICE (I)

Industry Experience: 20 Years Academic Excellence: Graduate

Highlights 2016: Created Robotics Process Automation and Cognition practice Plans for 2017: Enable 1000 BOTs in Insurance, BFS, Utilities, Travel, Transport and Logistics Success mantra: Keep learning, be diligent, aim for perfection Favorite piece of personal technology: Intelligent Automation technologies Social network most active on: LinkedIn

34 ENTERPRISE IT WORLD AUGUST 2017

CIO SPECIAL // COVER STORY

Industry Experience: 20 years Academic Excellence: Launch of second exchange in my career Highlights 2016: Developed M1 Exchange platform, a Trade Receivable Discounting System launched in April 2017. With an excellent team put together by Mynd Solutions leadership, everyone worked hard to build best-in-class platform with an equally competent operations and business development team.

Plans for 2017: In 2017, we plan to bring in more products on our platform to be able to finance MSME sector for their other financing needs.

SUNIL KUMAR, CTO, MYND SOLUTIONS

Success mantra: Keep it simple.

Favorite piece of personal technology: My Smartphone and my personal finance management app Social network most active on: LinkedIn

Industry Experience: 20 years Academic Excellence: BCOM Graduate, Diploma in Computers (GNIIT)

Highlights 2016: Implemented Telematics, Chatbots, High Volume integration with IRCTC Plans for 2017: Cognitive Intelligence, Block chain, GST implementation and Compliance

YATISH BHATIA,

Success mantra: Work for your Organization thinking it as you would run your own Business.

AVP – TECHNOLOGY, ICICI LOMBARD GIC

Favorite piece of personal technology: Bots Social Network Most Active on: Facebook

Industry Experience: 19+ years of cross functional experience of IT Management Academic Excellence: M. Tech Highlights 2016: Green IT with Virtualization and SDN. Implementation of collaboration tools for employee productivity.

Plans for 2017: Cognitive learning and digitization of business processes.

ARINDAM SINGHA ROY,

Success mantra: Whatever the mind can conceive and believe, the mind can achieve Favorite piece of personal technology: iPhone

HEAD IT, SPML

Social Network Most Active on: LinkedIn

AUGUST 2017 ENTERPRISE IT WORLD 35

COVER STORY // CIO SPECIAL

VIJAY ANAND, GM - IT INFRA & COMMUNICATIONS, MATRIMONY.COM

Industry Experience: 19 years Academic Excellence: BE, MBA

JOHN CHERIAN, HEAD OF IT, MET & AFRICA, PHILIPS

Industry Experience: 19 Years Academic Excellence: Digital Strategy

Highlights 2016: Business Intelligence Tool rollout for Market Plans for 2017: Build more valuable Information from Data available for Business growth

Highlights regarding your work/ implementations in 2016: GSM Gateway Implementation for 10-digit calling; Asterisk based Vici-Dial Contact Center Technology for PAN India; High Availability mode for Firewalls and Distribution Switches; 10% Cost optimization of communication cost; CSAT score of 70%; 99.5% Up-time across 12 Branches; Low cost fail-over device deployment for 150 Retail outlets; Adobe Audit; Asset Recon and Disposal PAN India

CSAT score to 80%; Implement advanced analytical platform; Integrated HRMS; Achieve 99.95% Branch Uptime of services Success mantra: Change is the only constant Favorite piece of personal technology: WhatsApp Social network most active on: LinkedIn

Your plans for 2017 from technology and projects’ point of view: Core Switch Implementation on HA mode; Asset Management tool up-gradation; Media Gateway Implementation for Failover and HA; Communication cost optimization by another 10%; Implement 10 digit SIP PRI; Improve

Success mantra: Be Secure and Digital Favorite piece of personal technology: BI Tools

VISHAL ANAND GUPTA, HEAD IT APPLICATIONS, RELIGARE HEALTH INSURANCE COMPANY

Social network: Linkedln Industry Experience: 19 Years Academic Excellence: M.Sc. - IT & MBA

Highlights 2016: IT transformation Project for C K Birla Healthcare Hospitals. Formulated and started implementation of highly cost optimized Digital Strategy Roadmap for Suasth Healthcare, Mumbai.

Plans for 2017: Bring down the Wellness LOB cost by optimizing the existing selfhelp customer portals and launching new customer portals for top line contributions.

Integrate Religare systems with Partners system for real time data flow to customer facing apps for increase in customer base and

36 ENTERPRISE IT WORLD AUGUST 2017

revenue contributions.

Success mantra: Firm believer of C3Connect, Communicate, Collaborate.

Favorite piece of personal technology: AI and IOT Social network most active on: LinkedIn

CIO SPECIAL // COVER STORY

Industry Experience: 19 years Academic Excellence: Masters in Electronics

Highlights 2016: Analytical Dashboard for Manufacturing Plant technical Data and Mobile apps for ERP Plans for 2017: Analytics, Mobility and SAP S4 HANA migration

VINOD PANDEY, HEAD-IT, GHCL

Success mantra: Start work by Evaluate, Plan, and schedule and put sincerity in work.

Favorite piece of personal technology: Mobility and Analytics Social network most active on: LinkedIn

Industry Experience: 20 years Academic Excellence: Masters in Computer

Highlights 2016: Oracle based ERP implementation Plans for 2017: IOT And Cloud based applications and services implementation

PRASHANT BOKIL,

Success mantra: Synch with latest technology

HEAD IT, THE MANDHANA RETAIL VENTURES

Favorite piece of personal technology: Mobility Social Network Most Active on: Facebook

Industry Experience: 19 years Academic Excellence: E-MBA IT

Highlights 2016: Managed ISMS 27001 Implementation as CISO and MR Plans for 2017: Our Company will be going for HIPPA Compliance

DEEPAK D KALAMBKAR, IT HEAD, MARVEL DATA SERVICES

Success mantra: Never Say No Favorite piece of personal technology: R n D Social Network Most Active on: LinkedIn

AUGUST 2017 ENTERPRISE IT WORLD 37

COVER STORY // CIO SPECIAL

SHIV SHANKAR DATTA, HEAD – ICT, FCA INDIA (FIAT CHRYSLER AUTOMOTIVE)

Industry Experience: 19 years Academic Excellence: M.Sc. IT

LALIT CHACKO, GROUP MANAGER IT, IBM CPS INDIA

Highlights regarding your work/ implementations in 2016: Lead management system.

Maserati ordering system. Dealer analytic.

Industry Experience: 19 Years

Your plans for 2017 from technology and projects’ point of view: Jeep system. GST system change. New ordering system with GST.

Academic Excellence: M.Sc. IT, PGDBA

Success mantra: Go and get what you like or like what you get.

Favorite piece of personal technology: My smart phone Social network most active on: LinkedIn

Highlights 2016: Automation of procedures to bring in efficiency and effectiveness Plans for 2017: Advanced threat protection and Service automation

RISHI SAREEN, VICE PRESIDENT IT, ECOM EXPRESS

Success mantra: Dare to challenge the status quo Favorite piece of personal technology: Robotics and Automation tools

Industry Experience: 19 Years Academic Excellence: Master’s in Computer Science, DataPro Information Technology

Social network: Linkedln

Highlights 2016: Paperless office and digitization. The significant area was in the mobility space. Two new mobility apps were launched that provide real-time visibility on first-mile and last-mile operations.

We entered the era of next generation Enterprise Management Systems through Oracle E-Business Suite and Automated HR enterprise management system. Introduction of shipment sortation system at the warehouse truly transformed a largely manual system to an automated process increasing efficiency and prepared the organization for a period of significant growth. Unveiled revamped website and customer panel.

Enhanced our cloud strategy while keeping in mind security, triggered the project of ring fencing the applications to be accessible from

38 ENTERPRISE IT WORLD AUGUST 2017

within our offices.

Plans for 2017: Build capabilities in end-toend logistics solutions for the ecommerce industry. Mobility to provide better customer experiences, increase productivity, and discover new business models. Invest in infrastructure, technology and automation tools around the business in ensuring operational leverages.

Success mantra: Guide your team to success, you automatically are successful then.

Favorite piece of personal technology: My iPhone Social network most active on: LinkedIn

CIO SPECIAL // COVER STORY

Industry Experience: 18.5+ years Academic Excellence: M. Tech (Comp.

Engg.) + B. Tech (Comp. Engg.) + PGDM/MBA

(Operation) +PG Diploma in Cyber Law and Forensic (Going On) CISM+ CEH+ITIL v3+Six Sigma Green Belt + ISO 27k/ISMS LA + CCNP +MCSE.

Highlights 2016: Microsoft o365 & Exchange 2010 in hybrid, Multi Factor Authentication, Microsoft RMS, Microsoft Advance Threat Protection, Microsoft Intune, EMC Data Domain.

ANIL KUMAR RANJAN, DGM/ HEAD-IT, MACAWBER BEEKAY

Plans for 2017: HP Blade Server Up-gradation, VMware Version Upgrade, Trend Micro online threat protection, Cisco Router Switch up-gradation/replacement.

Success mantra: Be updated with new Technology, Continuous Cyber Threat monitoring & Risk Assessment.

Favorite piece of personal technology: Laptop, Smart Phone and Internet Social network most active on: LinkedIn

Industry Experience: 18+ years Academic Excellence: MBA, PGDIT

Highlights 2016: Implementation of Influencer Management helped to increase secondary sales and direct connect with Channel Partners. Mobility for Sales Force, Fleet tracking system has reduced transport cost. Analytics and HR System.

ASHOK JADE, CIO, SHALIMAR PAINTS

Plans for 2017: IUse of Virtual Reality to align our customer and partners for business growth, IoT to Improve Manufacturing Productivity and quality. ERP on Cloud.

Success mantra: Take baby steps each day Favorite piece of personal technology: BI Social Network Most Active on: LinkedIn

Industry Experience: 18 years Academic Excellence: MBA Finance and International Business Highlights 2016: Delight customers and cost reduction Plans for 2017: Seamless experience

MOHAMMAD IRSHAD SAIFI, AVP-IT AND HEAD IT, HAVELLS

Success mantra: Put yourself into customer shoes Favorite piece of personal technology: Innovative technologies Social Network Most Active on: LinkedIn

AUGUST 2017 ENTERPRISE IT WORLD 39

COVER STORY // CIO SPECIAL

VENKATA RAMANA RATNAKARAM, PRINCIPAL MANAGER IT, BHARAT FINANCIAL INCLUSION LIMITED

Industry Experience: 17 Years 10 Months Academic Excellence: B. Tech Computer Science and Engineering

JANARDHAN REDDY, MANAGING PRINCIPAL CONSULTANT, CXO ANALYTICS

Industry Experience: 18 Years

Highlights regarding your work/ implementations in 2016: Migrated enterprise applications to IPV6.0 and made network ready for IPV6.0 ready. Designed & implemented a solution to Migrate O365 tenant from old to new for a setup of 3000 users without using third party migration tool.

Replaced web sense web filter & Spam filter with Barracuda web gateway and email security service which is an integrated solution, more secured and robust and also economical.

Academic Excellence: MBA Your plans for 2017 from technology and projects’ point of view: Planning to strengthen enterprise desktop delivery and also to replace conventional datacenter infrastructure with Hyper converged Infrastructure Success mantra: Customer Delight Highlights 2016: CXO Analytics Solutions for Top Pharma companies

Favorite piece of personal technology: Smart Phone Social network most active on: LinkedIn

Plans for 2017: Upgrade CXO Analytics Solutions for Top Pharma companies Success mantra: Hard and Smart Work Favorite piece of personal technology: Collaboration

PRADEEP MENON, CIO - DNA HUBS/ VICE PRESIDENT - DATA & ANALYTICS, GE DIGITAL

Social network: Linkedln

Industry Experience: 17 Years Academic Excellence: MBA, IIT Bombay; B. Mech.

Engineering (VJTI Mumbai)

Highlights 2016: Multiple projects improving shipping turnaround times, asset utilization amongst others Plans for 2017: Common enterprise wide data platforms and key investments in the data science space Success mantra: Yes, you can!

Favorite piece of personal technology: Streaming video and my Fitbit Social network most active on: LinkedIn

40 ENTERPRISE IT WORLD AUGUST 2017

CIO SPECIAL // COVER STORY

Industry Experience: 17 years Academic Excellence: M.Tech (IT), IIMGeneral Management, L.LB, PMP

BALVINDER SINGH BANGA, DGM-IT, DB SCHENKER INDIA

Highlights 2016: Implementation of automated and intelligent system for freight forward solutions. It involves decision making and next flow of approvals automatically. All decisions educate the system automatically for next time decision formation. Solution was designed on MS SharePoint with Workflow Engine.

Plans for 2017: Considering myself to spend on the review and pilot project on Cloud computing and DevOps. Success mantra: I try to push myself towards uncomfortable zone so that I can attain prosperity. Great things can never be achieved in comfortable zones. I strongly

believe that I need not go fast but have to keep on moving.

Favorite piece of personal technology: Cloud, Big Data Social network most active on: Facebook

Industry Experience: 17 years Academic Excellence: MSC, Web Engineering, Post Graduations

Highlights 2016: Through Cloud client manage virtual office through our CRM, mobile Application

commitment with a positive attitude.

Favorite piece of personal technology:

RANA VIJAY KUMAR, CTO, SSE AND SOLUTIONS

Plans for 2017: Will try to implement Virtual environment through cloud so that so that anyone can work on his own place so that we can save travel time, save office cost,small city people can work in big environment.

Confidence Social Network Most Active on: LinkedIn

Success mantra: Passion for your goal and full

Industry Experience: 17 years Academic Excellence: B Tech, MBA

Highlights 2016: Customer Engagement Platforms Plans for 2017: BPR, Automation

ASISH T KARUNAKARAN, CIO, VIDAL HEALTH

Success mantra: Be passionate about what you are doing Favorite piece of personal technology: Machine Learning Social Network Most Active on: LinkedIn

AUGUST 2017 ENTERPRISE IT WORLD

41

COVER STORY // CIO SPECIAL

PARESH GOSWAMI, HEAD IT, CHIRIPAL GROUP

Industry Experience: 16 Years 10 Months Academic Excellence: B.E. (E&C), MBA, CCNA, CCNP, ITIL, PMP

PRAGNESH MISTRY, DEPUTY MANAGER IT, RAYCHEM RPG

Highlights regarding your work/ implementations in 2016: HANA Migration on Cloud, Exchange Migration on Google, IT Asset management tools, Firewall Upgrade, EPABX Upgrade, Business Transformation with plant Automation

Industry Experience: 17 Years Academic Excellence: Diploma in IT & B.Com

Your plans for 2017 from technology and projects’ point of view: DLP, Security Enhancement, IOT, Digital Strategy Success mantra: Impossible itself say’s I M Possible Favorite piece of personal technology: Plant Automation Social network most active on: Facebook

Highlights 2016: Successfully Implemented Sapphire Management Tool with All Modules, Helpdesk Management, Asset Management, Software License Compliance Management, Business Monitoring System & Patch Management Plans for 2017: Network Access Control for Organization Success mantra: Focus on Customer Centricity and Innovation Favorite piece of personal technology: Internet - I have access to all the information I could ever want to know at my fingertips Social network: Facebook

RAVI MUNDRA, IT MANAGER, ADANI GAS

Industry Experience: 9 Year of IT background at Different industries Academic Excellence: BE In Computer science in 2007

Highlights 2016: At Sterlite Power transmission (Previous Org): No asset owning for IT [Rental] with implementing solutions for business benefits as v-Connect.

Built portal to provide complete visibility to the customer. SAP HANA - 99.99% up-time of their data centers, 24X7 service support, predictive analysis and preventive maintenance of servers, process driven cycles and increased control of IT. IOT integration with Classical machines Plans for 2017: Spearheading integration of IT infrastructure and facilitating planning for various functional teams. IT will also play the role as a thought leader. At a functional level, IT will continue to build predictive data analysis capabilities for help better decision making, while reducing the organization’s vulnerability to cyber theft and disruption.

Success mantra: Team work, business growth though transformations Favorite piece of personal technology: Google Social network most active on: LinkedIn

42 ENTERPRISE IT WORLD AUGUST 2017

CIO SPECIAL // COVER STORY

Industry Experience: 17 years Academic Excellence: MBA, BE (Computer Science)

Highlights 2016: Technology Outsourcing Governance, Robotics & Market Intelligence Plans for 2017: Information Technology Risk & Controls, Smart Automation Governance.

ANINDYA RAY, VICE PRESIDENT, BANKING SECTOR (CONFIDENTIAL)

Success mantra: There is no shortcut to success, keep working hard Favorite piece of personal technology: iPhone Social network most active on: Facebook

Industry Experience: 16 years Academic Excellence: MBA IT

Highlights 2016: Implementation of GPON, IOT, ERP, Intrusion Systems Plans for 2017: New Projects IT Setup

BADAR AFAQ,

Success mantra: Work with Commitment

HEAD IT, ANTARA SENIOR LIVING LIMITED (A MAX INDIA ENTERPRISE)

Favorite piece of personal technology: Apple Gadgets Social Network Most Active on: LinkedIn

Industry Experience: 16 years Academic Excellence: MBA

Highlights 2016: Implemented Cisco SDN based Networking at Core and Cisco based IPT and VC solutions enterprise wide for efficient communications.

CHANDRESH DEDHIA, DGM - IT & IS, FERMENTA BIOTECH

Plans for 2017: Implementing SAP S/4 HANA and QMS solutions which is to Go Live by 1st August 2017, Implemented ISO 27001 and CFR 21 Part 11 solutions Success mantra: Life is simple. Don’t make complex solutions and complicated decisions.

Favorite piece of personal technology: Being a health conscious person, my favorite is fitness band which monitors my activities like Marathon Training and helps me achieve better results year after year.

Social Network Most Active on: Twitter

AUGUST 2017 ENTERPRISE IT WORLD 43

COVER STORY // CIO SPECIAL

SANJEEV JAIN, CIO, INTEGREON MANAGED SOLUTIONS

Industry Experience: 15 Years Academic Excellence: MBA-IT

ASHOK KUMAR MOHANTY, MANAGER IT, HALDIRAMS GROUP

Industry Experience: 15 Years Academic Excellence: MBA IT

Highlights regarding your work/ implementations in 2016: Centralized IT commercial team, streamlining of CRM support, server Virtualizations, setup of centralized IT support for clients, Cross utilizations of Technical expertise across globe, Rationalization of Software Licenses.

Your plans for 2017 from technology and projects’ point of view: Implementation of Hyper Converged Technology, Enterprise VOIP solutions, SDWAN technology, VDI Success mantra: Teamwork, Performance and Passion

Highlights 2016: Datacenter created for the Group companies

Favorite piece of personal technology: My favorite piece of technology is the one sitting on the floor in my room. It is my custom-built laptop computer.

Social network most active on: LinkedIn

Plans for 2017: Implement Virtualization solution Success mantra: Research and implement Favorite piece of personal technology: Servers Social network: Facebook

CHIRAG BOONLIA, VICE PRESIDENT – IT, VIRTUOUS RETAIL

Industry Experience: 15 years Academic Excellence: MBA (IT & Systems)

Highlights 2016: Transformation of Food Court at VR Bengaluru, helping consumers to stay queue-less, cashless & personalized.

The browser was further corroborated with product showcase window. Apart from this, we could also deploy the Wi-Fi sniffing which in turn helps generating consumer heat map across the center. This data further gets corroborated with Wi-Fi registration, Foodbox, Hotel & other sources to generate consumer profile.

Plans for 2017: Virtual Reality based games launch on the India’s largest outdoor screen

44 ENTERPRISE IT WORLD AUGUST 2017

is something that’s there on the anvil. Apart from this, I would like to roll out chat-bot for information dissemination.

Success mantra: Discovering & Delivering technology solutions, implementing IT enabled business change (Read Transformation), evaluating emerging technologies for fitment & its execution Favorite piece of personal technology: Simple but ubiquitous mobile phone.

Social network most active on: LinkedIn

CIO SPECIAL // COVER STORY

Industry Experience: 15 years Academic Excellence: Graduate

PRAKASH CHOUDHARY, AVP – TECHNOLOGY, ICICI LOMBARD GIC

Highlights 2016: Implemented Chat-BotMyRA which not only responds to customer queries in real time but also enable customer to buy / renew two wheeler policies over the chat window without any human intervention. Since the launch, almost 70,000 customers have utilized the chat-bot of which about 10% have gone to getting a quote from us and we have issued about 950 policies through the chat-bot. Artificial intelligence holds vast potential for us to reinvent business

models and transforming customer experience.

Plans for 2017: In Call Center, platform migration from standalone version to centralized systems. We will have migration of more than 1150 agents across 8 centers.

This will help in taking data from internal teams and modelling to feed into calling efforts. The integration of data enrichment efforts with the right campaigns which are consumed automatically by the

call centers will form the key to be more proactive and flexible in campaigning adding to extra productivity.

Success Mantra: Embrace New Technology, don’t get bogged down by challenges. Persistence is the key to success.

Favorite piece of personal technology: My laptop and mobile Social network most active on: Facebook

Industry Experience: 14.4 years Academic Excellence: MBA

Highlights 2016: CRM Revamping, e-Commerce, Mobility, Middleware Projects Plans for 2017: SAP Revamp, Cloud Solution, DMS

SOURABH TIWARI,

Success mantra: Objective to Opportunity

AGM IT, WADIA GROUP

Favorite piece of personal technology: SAP Social Network Most Active on: LinkedIn

Industry Experience: 16 years Academic Excellence: CRISC, ISO 31000:2009, ISO/IEC 27001:2013 Lead Auditor, Masters in business Administration (MBA) from

Symbiosis, Pune, Professional Diploma in Information Technology from NIIT, Post Graduate Diploma in Computer Applications from Madurai Kamaraj University

Highlights 2016: As an Organization, we have a GRC product TruOps and we worked on implementing Risk based Control Self-Assessments (R-CSA) for ISO 27001:2013 and PCI-DSS v3.2 standards. We are using this internally as well as for external assessments.

Success mantra: Do your best and leave the rest, your Karma will decide your Fate.

MEETALI SHARMA, CORPORATE RISK, COMPLIANCE & INFORMATION SECURITY LEADER, SDG SOFTWARE INDIA

Social Network Most Active on: Twitter

AUGUST 2017 ENTERPRISE IT WORLD 45

COVER STORY // CIO SPECIAL

DELZAD P MIRZA, HEAD - INFORMATION SECURITY & COMPLIANCE, TATA TECHNOLOGIES

Industry Experience: 13+ Years Academic Excellence: M.Sc. in IT from University of Liverpool

M SIVASUBRAMANIAN, HEAD IT, L&T IDPL

Highlights regarding your work/ implementations in 2016: Tata Technologies got BSA Verafirm Certified, Implemented next gen firewalls from Palo Alto in HA.

Industry Experience: 14 Years

Your plans for 2017 from technology and projects’ point of view: Privilege Management for end points, Implementing next gen antivirus solution, Security Intelligence Center.

Academic Excellence: B.Tech.

M.B.A (Information Systems) , Trained in various Leadership skills

Success mantra: Make today count, seek to improve, define success Favorite piece of personal technology: MacBook Pro Social network most active on: Linkedln

Highlights 2016: Digitalization of Operations & Maintenance for Transmission line, Implementation of Facebook @ Work, Revamping of IT Infrastructure – Servers, Storage & Network implementation, Web Application Firewall implementation.

Plans for 2017: Business Analytics & Management Dashboards, Digital Initiatives, Big data& Centralization of toll data, Improve MPLS Network Connectivity & Capacity, Improved IT security Layers, Improved Business IT Connect

SANJAY TIWARI, CISO, SURYODAY SMALL FINANCE BANK

Industry Experience: 13 Years Academic Excellence: Masters in Information Management

Success mantra: Be tactical & strategic.

Choose the solution that best fits.

Favorite piece of personal technology: Android Smart phone Social network: Linkedln

Highlights 2016: Secured organization with People, process and technology such as Cylance which works on Algorithm, adopted cloud technology for AGS along with all the necessary controls from security perspective, security as a service implementation for SIEM, monitoring, etc.; also implemented WAF and other security solutions.

Plans for 2017: More of advanced intelligence such as Machine learning and Artificial intelligence, technology is one aspect but I have seen implementation and monitoring is not done properly without which these technology implementation is of no use and attacks like ‘target’ would keep on happening

46 ENTERPRISE IT WORLD AUGUST 2017

even after having best of the breed in technology.

Success mantra: Stick to basics and ensure you do all the basic correct and move slowly to advance stage of technology. Strengthen your Human awareness and follow the basics to implement all the solutions tailored to your need.

Favorite piece of personal technology: End Point Defense such as Cylance of Dell or analytics tools Social network most active on: LinkedIn

CIO SPECIAL // COVER STORY

Industry Experience: 13 years Academic Excellence: MBA, PGDCA

Highlights 2016: Grow.org.in, End to end solution for our Skilling program across India. On Microsoft stack with mobile app hosted in Azure cloud Plans for 2017: IT support services advisory team for Non Profit organizations in India

RAMI REDDY PULI, HEAD – IT, DR. REDDY’S FOUNDATION

Success mantra: Business alignment, IT as key enabler Favorite piece of personal technology: Cloud Social network most active on: Linkedln

Industry Experience: 12.5 years Academic Excellence: MBA, MS, BE

Highlights 2016: Business Unit Swap Deal Success with Sanofi Plans for 2017: Digital Transformation

JASMINE GORIMAR,

Success mantra: Live. Laugh. Work!

HEAD IT, BOEHRINGER INGELHEIM

Social Network Most Active on: LinkedIn

Industry Experience: 12 years Academic Excellence: Best employee award 2009 and data center award 2017 for innovation Highlights 2016: Digitization, Mobile Application, Data Mining, Data Consolidation, BI, Digital EKYC Plans for 2017: Artificial Intelligence Success mantra: Hard work

DIPAK ROUT, HEAD-IT, ARIHANT CAPITAL MARKETS

Favorite piece of personal technology: Cloud Social Network Most Active on: Linkedln

AUGUST 2017 ENTERPRISE IT WORLD 47

COVER STORY // CIO SPECIAL

PRASHANT JADHAV, CIO, FRANKE FABRE INDIA

Industry Experience: 11 Years Academic Excellence: M.Sc. (Computer Science)

DEEP CHANDRA JOSHI, SR. MANAGER IT, MYLAN PHARMACEUTICALS

Industry Experience: 12 Years Academic Excellence: MBA, M. Tech (CS)

Highlights regarding your work/ implementations in 2016: KANBAN controlling in IS, UI/UX to strengthen Sales efficiency, Design Thinking in projects Your plans for 2017 from technology and projects’ point of view: Data Analytics, Data Management

Highlights 2016: Implementation of Various Digital and Automation System.

Increase Service Level by Doing the Process Digitization and as well as Cost saving ideas which help Business to Run Smooth with Compliance and Data integrity with a highest number of increase in customer satisfactions.

We have also enhance and rationalized applications and software licensing across our business, while also focusing on plant automation and supporting business decisions through analytics.

Plans for 2017: Cloud Movements, Business Automation, Delivery Excellence, Disrupt and Simplify Tech Landscape, Reduction in consolidated run cost and implementation of emerging technologies to provide our business with competitive advantages.

Continue to leverage cloud and mobile opportunities to help our Sales and other teams. Tailor our governance and standards to reduce barriers, support the transition of execution to the regions and increase our ability to deliver the value of our project portfolio on time and on budget.

Success mantra: Don’t aim for success only and if you want it; just do what you love and believe in, and it will come naturally. Do your work with loyalty and dedication, same will be recognized everywhere.

Social network: Facebook

48 ENTERPRISE IT WORLD AUGUST 2017

Success mantra: Enable People & Foster Teamwork, Act Entrepreneurial Favorite piece of personal technology: SAP Social network most active on: Linkedln

MANOJ RANA, SENIOR INFRASTRUCTURE MANAGER, SAMSUNG

Industry Experience: 10 Years Academic Excellence: MCA

Highlights 2016: Backup, Virtualization, Network WAN accelerator, VNX storages Plans for 2017: Application & Network virtualization, Cloud technology

Success mantra: Lead with Example Favorite piece of personal technology: My family Social network most active on: LinkedIn

AMIT SHARMA, IT HEAD, EDATA INDIA

Industry Experience: 10 years Academic Excellence: M.Sc.

Highlights 2016: Web Development Plans for 2017: Lead Generation

Favorite piece of personal technology: WordPress Social network most active on: Linkedln

Success mantra: Reading

CIO SPECIAL // COVER STORY

Industry Experience: 8.5 Years Academic Excellence: B.Tech.

JAGDEEP SINGH, CISO & SENIOR SECURITY ARCHITECT, RAKUTEN INDIA ENTERPRISE

Highlights regarding your work/ implementations in 2016: Architected the build of Global Security Operations Centre for Rakuten Inc. from the scratch. Drive Security Engineering, Research and Innovation; Steered build of in-house SIEM and real time correlation platform, and integration with Threat Intelligence. Led the development our own Real-time Vulnerability Intelligence Solution to collate Rakuten specific contextual vulnerability information, and assist to respond the stakeholders with Zero-Day Vulnerability information; Engineered the build of state of the art Anti-Malware Lab capable to do Static and Dynamic Analysis of Rakuten’s systems.

Your plans for 2017 from technology and

projects’ point of view: Enrichment of the in-house SIEM platform with multiple log sources, and automation of Alerting with contextual & historical information. Build strong in-house Threat Intelligence Capabilities and knit response measures for emerging threats. Automate Incident Response with Artificial Intelligence.

Strengthen Data Leakage Prevention capabilities.

Build Brand Abuse Protection capabilities Success mantra: Plan well, and put strong focus on execution Favorite piece of personal technology: Mobile Headset Social network most active on: Linkedln

Industry Experience: 12.5 years Academic Excellence: B.E. Computer Science, ISMS-Certified Lead Implementer Professional, Certified Cyber Security Analyst

HARISH R. MENON, SENIOR EXECUTIVE - SYSTEMS & INFORMATION SECURITY, RAYCHEM RPG

Highlights 2016: Got an opportunity to work along with one of our Strategic Business Unit of Oil & Gas of implementing Smart Gas Metering Solution with Automatic Reading system for a well-known pipeline gas service provider in India. Being a very first project of implementing Smart Gas Meters in India was the most exciting part. The project focused on meter reading through hand held devices without visiting individual houses.

The separate network with redundant servers including backup.

Plans for 2017: Majority of the technologies in place, this year the primary focus is on designing an information security framework through ISMS certification.

Success mantra: Sincerity and Hard Work never Fails!

Favorite piece of personal technology: Google App - An Ultimate Solution Provider Social Network Most Active on: Facebook

Industry Experience: 9 years Academic Excellence: Masters in Computer Applications Highlights 2016: Intelligent web content filtering solution implementation Plans for 2017: eKYC and eSign of Documents in Banking and Financial Applications.

PUNEET MITTAL, MANAGER IT, PNB HOUSING FINANCE

Success mantra: The tallest oak in the forest was

once just a little nut that held its ground.

Favorite piece of personal technology: Smart 3d TV Social Network Most Active on: Facebook

AUGUST 2017 ENTERPRISE IT WORLD 49

AUTHORED ARTICLE

MILAN KUMAR,

VP/ Global Head – Delivery & CIO, Nihilent Technologies (part of Dimension Data, a NTT group company)

HAND IN HAND – AGILITY & DEVOPS

B Y S A N J AY @ A C C E N T I N FO M E D I A . C O M

“One needs to demonstrate detailed awareness of DevOps concepts and respective agile framework to achieve best results from IT optimization.”

A

s delivery methodologies, Agile and DevOps both focus on IT productivity. The first approach encourages Development and Operations to synchronize fast-paced development of production-ready code, with the operations like testing, deployment and management in order to prevent backlogs. DevOps stresses on effective collaboration and communication between the multiple stakeholders thereby creating a culture 50 ENTERPRISE IT WORLD AUGUST 2017

that enables optimized release cycles of highquality and thoroughly-tested end-products. All Agile models in practice, follows concepts and principles which can be integrated with DevOps e.g. continuous build, continuous integration, Continuous delivery, incremental testing, etc.

Let’s take a closer look at a few of these models SAFe (Scaled Agile Framework) The Scaled Agile Framework is developed by Dean Leffingwell and became very popular in no time. This framework is a combination of existing

lean and agile principles with highly structured and prescriptive method that helps large enterprises to align their entire organization to agile.

To deliver value to the user, SAFe has already provisioned for DevOps to focus on tighter integration between development and deployment. So for team’s implementing SAFe, one can easily apply inbuilt DevOps by leveraging the framework guidelines about DevOps team and System Team to integrate the Ops, Dev Teams.

DAD (Disciplined Agile Delivery) DAD framework provides a cohesive approach to agile solution delivery. It is a hybrid approach which suggests strategies from many Agile flavors like Extreme Programming (XP), Kanban, Lean Software Development, Unified Process (UP) and many other methods. DAD is a non-proprietary, freely available framework.

DevOps culture is in the core theme of the DAD framework. This framework covers all key aspects DevOps principles in operations strategies, teaming strategies, general strategies, and release management strategies. In-depth understanding of guidelines of this framework will help to develop strategies and effective correlation to DevOps for your organization.

LeSS (Large Scale Scrum) Introduced by Bas Vodde and Craig Larman, LeSS framework, helps scrum team to scale up without adding additional processes or overheads. This framework helps organizations to dissolve unnecessary complexity and solving in problems in simpler ways.

Unlike SAFe, LeSS framework does not call out DevOps explicitly on it big picture but concepts like Technical excellence, Structure and Adoption cover key aspects of DevOps guidelines and principles. Technical excellence covers Continuous integration, Continuous delivery, while Structure talks about Ops and support teams role, and Adoption includes continuous Improvement. To implement DevOps along with LeSS, customization of LeSS concepts are required along with effective correlation of these concepts with DevOps principles. You need to define team and design specific roles to achieve desired benefits.

One needs to demonstrate detailed awareness of DevOps concepts and respective agile framework to achieve best results from IT optimization.

Today, optimization of this culture has started talking of “NoOps” wherein IT environment can become automated and abstracted from the underlying infrastructure to such an extent that the team can be better utilized than for just managing software. Many organizations are trying to optimize by rescheduling their day or night Ops. However, Murphy ’s Law still applies and it would do us well to be careful in selecting the right model in solving the specific problem.

RNI NO: DEL ENG/ 2017/ 69906

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