NOVEMBER 2016

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NOVEMBER 2016

SDN

THE EVOLUTION OF ENTERPRISE

NETWORKING A billion dollar market already, SDN hasglobally redefined networks processes across verticals.. p24

INTERVIEW

PARTNER CORNER

CHALLENGES FOR FINANCE INDUSTRY

AS BANKING IS MOVING INTO MORE DIGITAL, THE CHANCES OF FRAUD AND THREATS INCREASES....p 23

BROCADE INDIA IMPROVING APPLICATION RESPONSE AND RELIABILITY...p 19

FEATURE

HOSPITALITY SECTOR:

IT IN HOSPITALITY REDEFINING CUSTOMER EXPERIENCE...p 30

EDITOR’S LETTER

WILL DEMONETIZATION LEAD TO CASHLESS ECONOMY? Perhaps after many decades there has been a kind of radical reform in India. I

am talking about flushing out high denomination notes of 500 and 1000 from the system and GST implementation. This could create far fetching impact on the entire economy of the country.

Although the impact on the common man is not positive as they are complete dependent on the cash for their daily needs, but for those people who might have hoarded money without declaring it to the government will be in trouble because beyond a day and number the notes would be invalid.

The short terms inconvenience would certainly bring trouble to the trade and commerce in the country. The best part is that for the IT industry it looks to be a very positive move reason being people would deposit their incomes in their bank account and therefore, the banks would be setting up or refresh their infra-

NEXT MONTH SPECIAL

structure to accommodate the extra burden of the network.

Secondly, the e-commerce market which was getting mixed response would certainly get a positive boost. People would develop the habit of buying from online and the long queues in the retail outlets and banks would be minimized. Finally, people would increasingly use credit and debit cards.

As per Live Mint, the number of app downloads tripled and there was a 250% surge in overall transactions and transaction value. This will also give reasons to the cheer for us to go for cashless economy. The payment piece which was not getting placed in the entire scheme of digitization is now settle down that people must transact using their debit or credit card.

The cashless economy would certainly lead to the governance in the entire finance irregularity. The challenge for India has always been population and paisa. So whenever there is any developmental activities in the country, it meets speed barker due to lack of funding and irregular money flow but with the regulation on hoarding of money it looks that there can be enough finance within country to work on any developmental project for the nation building.

People will get interest for their investment in their shavings and current account, and at the same time the country would reduce its dependence upon the foreign FDI or FII. This is good for both - the citizens and the country’s goal of infrastructure building mission.

Last but not the least; GST would bring in uniformity in the statewide transaction. Which will pave path for the investors to instill faith on the system and there will be more and more investments.

S A N J AY M O H A PAT R A S A N J AY @ A C C E N T I N F O M E D I A . C O M

COVER STORY

FEATURE

Top 100 CIOs Growth

Growth in Structured cabling market

This issue would showcase Top 100 CIOs and their achievements. We would like to delve deep into the achievements of the 100 best CIOs and honor them with mementos. We will pick the CIOs who are actively involved in implementing SMAC technologies.

Structured cabling market is looking very attractive in India reason being there is a huge thrust on the infrastructure development across.

PLUS

CXO Challenges

The growth in the Structured Cabling market could easily involve CIOs’ experience to pick and choose. They will have to take a call on how to create a balance between business and investment.

Send in your inputs to sanjay@accentinfomedia.com

4

ENTERPRISE IT WORLD NOVEMBER 2016

CONTENTS

Publisher: Sanjib Mohapatra

VOLUME 01 | ISSUE 10 | NOVEMBER 2016 | W W W. E N T E R P R I S E I T W O R L D . C O M

Editor: Sanjay Mohapatra Sub Editor: Chitresh Sehgal Designer: Ajay Arya Web Designer: Vijay Bakshi Technical Writer: Manas Ranjan Lead Visualizer: DPR Choudhary Visualizer: Ravish MARKETING Marketing Manager: Deexa Khandru deexa@smechannels.com SALES CONTACTS Delhi 6/102, Kaushalya Park, Hauz Khas New Delhi-110016

COVER STORY

Phone: 91-11-41055458 E-mail: info@accentinfomedia.com

24

EDITORIAL OFFICE

SDN THE EVOLUTION OF ENTERPRISE NETWORKING

Delhi: 6/103, (GF) Kaushalya Park, New Delhi-110016, Phone: 91-11-41657670 / 46151993

A billion dollar market already, SDN hasglobally redefined networks processes across verticals. In India, the concept if still new, but with the Digital economy taking shape, .....

PRODUCTS /38 DELL EMC

Dell EMC Isilon All-Flash for Unstructured Data

editor@accentinfomedia.com

Printed, Published and Owned by Sanjib Mohapatra Place of Publication: 6/101-102, Kaushalya Park, Hauz Khas New Delhi-110016

Phone: 91-11-46151993 / 41055458

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All rights reserved. No part of this publication can be reproduced without the prior written permission from the publisher.

Subscription: Rs.200 (12 issues) All payments favouring: Accent Info Media Pvt. Ltd.

Editorial~ ~~~~~~~~~~~~~~~~~~~~~~~~~ 04 News~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 06 Products~~~~~~~~~~~~~~~~~~~~~~~~~~ 38

19

23

34

34

30

INTERVIEW

PARTNER CORNER

INTERVIEW

INTERVIEW

FEATURE

BROCADE

“Improving Application Response and Reliability”

FINESSE

“Challenges for Finance Industry”

FORCEPOINT “Evolving Enterprise Cybersecurity”

AXILSPOT

“We have Massive Plans for India”

HOSPITALITY “IT in Hospitality Redefining Customer Experience”

NOVEMBER 2016 ENTERPRISE IT WORLD

5

INTERVIEW INISDE

ITWORLD

GEORGE CHACKO, PRINCIPAL SYSTEMS ENGINEER & LEAD TECHNICAL CONSULTANT, BROCADE INDIA Page 19

ROUND UP

Lockheed Martin, DST & FISE Foster Industrial Innovation

B Y S A N J AY @ AC C E N T I N FO M E D I A . C O M

Government of India Department of Science and Technology’s (DST) “India Innovation Growth Program (IIGP) 2.0” fosters sustainable social and industrial innovations . The goal of the new program is to foster a culture of innovation as well as social and industrial entrepreneurship in the country. India’s oldest non-sectarian philanthropic organization, Tata Trusts, will support and expand the Social Innovation focus of IIGP through its Foundation for Innovation and Social Entrepreneurship (FISE).

Tata Trusts’ FISE along with select thought leaders from the Tata group will evaluate innovations that have strong societal impact and cutting edge industrial innovations. Furthermore, innovations on the industrial side that are highly potential will be leveraged in the Tata ecosystem to ensure that inventors get the right opportunity which will help 6

ENTERPRISE IT WORLD NOVEMBER 2016

them mature their concept.

Tata Trusts’ FISE will help selected innovators implement some of the social innovations to scale while other IIGP 2.0 partners will work towards assisting the winners in commercializing their technological innovations and finding them suitable business partners in India as well as in global markets.

Dr. Harsh Vardhan, Ministry of Science and Technology and Ministry of Earth Sciences, Government of India, said, “This program is a unique partnership of Industry, Academia and the Government all working towards a single objective of developing innovative solutions that can benefit the society at large. It is rare that such a partnership has completed a decade and continues to retain the same level of interest of all the partners”.

D ATA BRIEFING

30

By 2020, smartmachines will be a top five investment priority for more than 30 percent of CIOs.

ITWORLD // NEWS BRIEF

HPE, Intel Join Hands to Launch HPC Center of Excellence

Cisco Commences Manufacturing Operations in India Cisco announced the launch of its India manufacturing operations. At the event, Cisco and the Government of Maharashtra (GoM) also announced new local strategic initiatives to help the digital transformation of the state, which includes the citywide deployment of a smart city framework to roll out Smart City solutions in the city of Nagpur, digital learning for students and skills development for local entrepreneurs in Dharavi to create an eCommerce hub, expansion of the Cisco Networking Academy program, and digital education and healthcare initiatives in Fetri village.

The launch of the manufacturing operations took place in the presence of the Chief Minister of Maharashtra, Shri DevendraFadnavis; the CEO of the National Institution for Transforming India (NITI) Aayog, Shri Amitabh Kant; Smt. Aruna Sundararajan, Secretary, Ministry of Electronics and Information

Technology, Government of India; Cisco CEO ChuckS Robbins; Irving Tan, Senior Vice President, Cisco Asia Pacific and Japan; Dinesh Malkani, President, Cisco India & SAARC; and Jun Kim, Vice President, Cisco Supply Chain Operations.

Cisco will manufacture and roll out a diverse product portfolio in India to support the government’s Make in India initiative. Cisco will use its India manufacturing operations to produce and ship orders for customers in India, as well as for testing, development, logistics, and in-house repair capabilities.

As part of Cisco’s commitment to accelerating Digital Maharashtra and supporting the Maharashtra State Education Digitization agenda, the company announced plans to establish up to 25 Cisco Networking Academies to train approximately 10,000 students in Maharashtra by 2020.

GLOBEL

EVENTS

09–11 NOV

14–21 NOV

4–9 DEC

16–17 DEC

EUROPEAN SECURITY AWARENESS SUMMIT

SANS HEALTHCARE CYBER SECURITY SUMMIT 2016

GLOBAL COMMUNICATIONS CONFERENCE

RECENT TRENDS IN IMAGE PROCESSING AND PATTERN RECOGNITION

London, United Kingdom Two-day training course and one-day summit dedicated to building a high-impact security awareness program.

8

HPE India, in alliance with Intel India, announced the launch of a Centre of Excellence (CoE) in Bengaluru that will help demonstrate High Performance Computing (HPC)-as-aservice for customers. The CoE will also enable research institutions and academia to test their applications on the latest HPC platform innovations from HPE, enabled by Intel technologies, and accelerate HPC adoption in India. Customers also can access this infrastructure remotely through a cloud-driven model that can be replicated in their datacenters.

At the HPE-Intel CoE, customers can access the latest purpose built HPE Apollo platforms and solutions from HPE together with technologies from Intel to validate their application stacks on industry leading infrastructure. The CoE will facilitate the on-boarding and training of new users and developers and enable experienced developers to hone their ability to leverage parallelism and vectorization capabilities in the latest Intel CPUs. The CoE’s HPC infrastructure leverages all elements of Intel’s Scalable System Framework and is based on the HPE Apollo 2000 and 6000 server platforms.

ENTERPRISE IT WORLD NOVEMBER 2016

Houston, United States Hear top security experts from leading healthcare companies discuss proven approaches.

Washington, D.C., United States Conference attracts about 3000 submitted scientific papers; a technical program committee of more than 1,500 experts.

Bidar, India Conference aims to attract current and/ or decent research on image processing, pattern recognition and computer vision.

S:180 mm

RIGHT NOW, YOUR BUSINESS CAN GO IN A MILLION DIFFERENT DIRECTIONS. AND ONE OF THEM IS RIGHT.

©2016 SAP SE or an SAP affiliate company.

All rights reserved.

GROWTH IS LIVE. SAP’s suite of affordable solutions for small and midsize companies gives you constant control over your business. Live and in the moment. On premise or in the cloud. So you can make the right decision – right now. sap.com/India/live

ITWORLD // NEWS BRIEF

IBM Deploys Cognitive Biometrics to Tackle BFSI Cybercrimes

S/HE SAID IT

ANWAR SHIRPURWALA,

EXECUTIVE DIRECTOR, MAIT

“MAIT compliments Prime Minister Modi for his action against corruption and black money and strongly supports the Government in its mission of transformation of India.”

IBM announced new behavioral biometric analysis capabilities in its digital banking fraud prevention technology, Trusteer Pinpoint Detect, using patented analytics and machine learning for real-time cognitive fraud detection. The new behavioral biometric capabilities incorporate the use of machine learning to help understand how users interact with banking websites, creating gesture models based on patterns of mouse movements that become increasingly more accurate over time.

Through cognitive analysis of the gesture models, Trusteer Pinpoint Detect can help determine when unauthorized users try to take over a bank account using stolen credentials by detecting anomalies from the real customer’s interaction with a banking website. The technology understands the context and meaning of subtle mouse movements and clicks, and uses this information to develop increasingly more accurate gesture models through machine learning.

With IBM Security Trusteer Pinpoint Detect, banks can help spot when an unauthorized user is attempting to log into a customer account, help prevent fraudulent transactions, and determine when devices are infected with high-risk malware. Using technology developed in partnership with the IBM Cyber Security Center of Excellence in Israel, IBM Trusteer Pinpoint Detect is designed to seamlessly build gesture models in real-time and analyze these behavioral biometric patterns against learned user behavior and known fraud patterns. At the same time it gathers threat intelligence and adapts protection automatically, providing financial institutions with customizable levels of response.

Ravi Srinivasan, Vice President, Strategy and Offering Management, IBM Security said, “Given enough time and resources, cybercriminals can defeat passwords and security questions. Behavioral biometrics is about what the user does, not what the user knows. Trusteer Pinpoint Detect now can now better differentiate real users from fraudsters using gesture models, giving banks and other organizations the power to protect the interests of their customers, and ultimately determine the sources of financial fraud.”

QUICK BYTE ON

FINANCIAL

10 ENTERPRISE IT WORLD NOVEMBER 2016

“Users are moving to an unstructured form of engagement, we want to be where customers are... Repeat

value of transactions, large number of customers and daily usage on these platforms make a compelling reason for Axis bank to be an early adopter of conversational banking in BFSI space.”

R A J I V A N A N D , E X E C U T I V E D I R E CTO R ( R E TA I L BANKING), AXIS BANK

NVIDIA Reported Revenue for Q3 FY17 ended October 30, 2016, of $2.00bn, up 54% from $1.30bn a year earlier, and up 40% from $1.43bn in Q2 FY17. GAAP earnings per diluted share forQ3 were $0.83, up 89% from $0.44 a year ago and up 102% from $0.41 in Q2.

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ITWORLD // NEWS BRIEF

VMware and AWS Enter Strategic alliance

Fujitsu, Brocade Partner to Enhance Virtual Desktop Service Brocade announced that Fujitsu has successfully deployed Brocade Workflow Composer to enhance the functionality of its virtual desktop-as-a-service (V-DaaS) offering. The network automation platform increases the agility and security of Fujitsu’s V-DaaS operations by aligning the network with IT operations and tool chains. As a result, V-DaaS customers can streamline their digital transformation while increasing business innovation and gaining a competitive advantage.

Narumi Takano, Director of Desktopas-a-Service Business Promotion, Global Managed Infrastructure Service Division, Managed Infrastructure Services Business Unit, Global Services Integration Business, Fujitsu Limited said, “We are addressing

EXECUTIVE

changes in V-DaaS customers’ business environments and requirements with the capability to quickly and flexibly implement new services and functions. Brocade Workflow Composer is a great automation platform for DevOps environments, enhancing the selection of scripts for developers and offering flexible implementation and licensing structures.”

Masakazu Aoba, VP of Brocade Japan said, “IT infrastructure is only as agile as its least agile component. The lack of network automation and the difficulty of fully aligning the network with IT operations and tool chains today is the single biggest inhibitor to an organization’s ability to capitalize on digital transformation.”

VMware and Amazon Web Services announced a strategic alliance to build and deliver a seamlessly integrated hybrid offering that will give customers the full software-defined data center (SDDC) experience from the leader in the private cloud, running on the world’s most popular, trusted, and robust public cloud. VMware Cloud on AWS will enable customers to run applications across VMware vSphere-based private, public, and hybrid cloud environments. Delivered, sold, and supported by VMware as an ondemand, elastically scalable service, VMware Cloud on AWS will allow VMware customers to use their existing.

VMware software and tools leverage AWS’s global footprint and breadth of services, including storage, databases, and analytics.

VMware Cloud on AWS is a jointly architected solution that will integrate the world’s leading private cloud and the world’s leading public cloud.

Pat Gelsinger, CEO, VMware said, “VMware Cloud on AWS offers our customers the best of both worlds. This new service will make it easier for customers to preserve their investment in existing applications and processes while taking advantage of the global footprint, advanced capabilities, and scale of the AWS public cloud.”

MOVEMENT Virtusa Promotes Samir Dhir to President Banking & Financial Services Samir will lead the BFS team to capitalize on significant digital transformation opportunity.

Lifesize gets Vineet Misra on board as CIO. Will head Lifesize’s SaaS video communication

12 ENTERPRISE IT WORLD NOVEMBER 2016

application business along with new Director of Security & Privacy Bryan Brown.

Opus Consulting Solutions announces Nitin Kulkarni as COO. Nitin will be responsible for formulating and executing business and operational strategy.

AXILSPOT Appoints Pinaki Chatterjee as Regional Director India & SAARC Chatterjee will be leveraging his expertise for AXILSPOT .

Intex appoints Unnikrishnan Thazhath as GM, Product Management (Mobile).

He brings with him 19 year experience.

ITWORLD // NEWS BRIEF

Tata Elxsi and Avaya Partner for SDN-IOT Development

Tata Elxsi has collaborated with Avaya for the development of an advanced network solution based on Software Designed Networking (SDN) architecture aimed to address service velocity demanded by today’s dynamic applications.

The SDN Fx solution from Avaya delivers the simplicity needed to help connect, secure and manage growing number of devices and technologies to reduce breaches, implement innovation rapidly and improve IT staff efficiency.

SDN and NFV are becoming vehicles for operators to realize faster revenue growth through rapid service insertion. The ability of SDN/NFV to manage large scale networks and services centrally, promises to deliver significant cost benefits. The Fabric Connect networking technology from Avaya is easily extensible to a multitude of deployments across market verticals, including IoT, healthcare, hospitality, industrial and mediarich applications. This path-breaking solution has already been deployed in the healthcare industry to securely manage large number of disparate medical devices and is winning accolades across the industry.

Tata Elxsi is working with number of leading global operators and network equipment vendors in integration verification and performance benchmarking of virtualized network functions and service delivery in the realms of SDN and NFV. Nitin Pai, SVP – Marketing & Strategy said, “Tata Elxsi’s SDN technology and engineering teams worked closely with Avaya’s Product management and R&D, to develop Avaya’s new, open SDN architecture that will help companies create the agile networks required by today’s dynamic applications. Our User Experience design teams designed the management application to be simple and easy-to-use for hospital IT departments, even while building in necessary safeguards.

14 ENTERPRISE IT WORLD NOVEMBER 2016

SUSE Enables AgileSDI with OpenStack Cloud 7

SUSE released SUSE OpenStack Cloud 7, the latest enterprise-ready OpenStack platform for building Infrastructureas-a-Service private clouds. Powered by newly released OpenStack Newton, SUSE OpenStack Cloud 7 includes new Container-as-a-Service capabilities along with non-disruptive upgrade capabilities to avoid downtime and service interruption. These enhancements offer customers the ability to accelerate innovation and improve agility to deliver value faster and

INTERESTING

overcome the shifting challenges.

Joseph George, SUSE Vice President of Solutions Strategy said, “SUSE is delivering the full value of OpenStack, helping customers mix evolution with revolution and build a software-defined infrastructure that propels their business forward. SUSE OpenStack Cloud is uniquely positioned to assist customers to take full advantage of rapidly evolving technology trends such as containers and DevOps for the development of new cloud-native workloads.”

TWEET

To use technology to improve lives of common man, ideas of eHealth cashless payment banks & agriculture were discussed with @ BillGates - Ravi Shankar Prasad, IT Minister of India

Source: http://twitter.com/enterpriseitworld

At Hewlett Packard Enterprise and IntelÂŽ, IT challenges are unraveled and transformed into endless opportunities with the right product, at the right time and at the right price. Whether small or large organizations, HPE and IntelÂŽ has the perfect IT solution for all to efectually meet their changing workloads while accelerating their business further, faster.

ITWORLD // NEWS BRIEF

Insights ASEAN Summit 2016 Gathers C-Suites from Across Asia

CIOs Explore Key Security Strategies at Fortinet VIP Forum Fortinet conducted its annual Security Conference for Indian CIOs in Moscow, Russia. At the conference attended by over 100 CIOs from SAARC, Fortinet emphasised that the best way to secure complicated networked environments was simplicity and recommended the implementation of Segmentation, Universal Policy and Collaborative Intelligence as three important strategies for securing evolving environments.

Presenting at the conference, Joe Sarno, Vice President, International Emerging, MEA, Eastern Europe, India & SAARC, Fortinet said: “Data centers are evolving along with customer demands for fast and secure cloud infrastructure and services. The growth of IoT devices and traffic represents both an opportunity and a threat to today’s digital businesses.

Having a comprehensive security strategy,

including a single pane-of-glass view of security management and policy across IoT to Cloud, is essential in establishing a consistent security posture for an organization.”

Fortinet, has outlined 3 key strategies to help organizations in India protect their businesses i.e. Segmentation, Collaborative intelligence and Universal policy.

A S Rajgopal, Managing Director & CEO, NxtGen Datacenter & Cloud Technologies said, “As a leading data center service provider, our customers demand high performance and an agile environment without security becoming a traffic chokepoint. The sessions and interactions with security experts at the VIP Forum has revealed that service providers can execute thier cloud stratergies without performance barriers, and also address customers’ concerns about data security .”

SAP, ASSOCHAM Advocate GST Readiness with Run Simple SAP SE with industry partner ASSOCHAM announced the launch of a knowledge sharing resource center that will educate and empower organizations to manage changes in their business processes and informa-

tion systems from the impending GST roll-out.

The resource center will be a one-stop portal for businesses looking at adopting or migrating to technology that will make them future ready for GST. sap.com/india/SimpleGST

16 ENTERPRISE IT WORLD NOVEMBER 2016

will impart information on key areas like tax computation, master data management and business process localization.

D.S. Rawat, Secretary General, ASSOCHAM said, “GST has opened up opportunities for

The Southeast Asia Region of YPO, the premier chief executive leadership organization in the world, hosted its third-annual Insights ASEAN Summit 2016 (IAS) in Singapore on 17-18 November. IAS united global YPO members with industry innovators, entrepreneurs and business leaders to discuss the latest challenges and opportunities within the Association of Southeast Asian Nations (ASEAN) region. This year, IAS focused on the theme of “Reshuffling the Deck,” examining the drivers behind change and the need for agility, adaptability and foresight as businesses confront an uncertain business environment.

Attendees learnt about the opportunities offered by ASEAN region, while acknowledging the challenges business leaders face as they “reshuffle” their business models, value propositions and organization structures to remain competitive. The planning committee, led by YPO Singapore members Walter Blocker of the Vietnam Trade Alliance and Michael Zacka of Tetra Pak Asia, noted, “The Insights ASEAN Summit is a valuable platform for delivering education, connections, resources and insights for innovative leaders who are poised to succeed in this new economic community.”

businesses in over 160 countries and helped them move beyond the physical constraints to expand exponentially by harnessing digital prowess. We are certain that this knowledge sharing portal by SAP will enable and equip Indian businesses with the technology know-how for a seamless transition to a

GST environment.”

NeerajAthalye, Head of SAP S/4HANA, SAP Indian Subcontinent said, “It is estimated that over three to five billion invoices will be uploaded on GSTN every month and over 40% of these transactions will be processed through an SAP system.”

NEWS BRIEF // IT WORLD

BOOK

SELF

The Digital Transformation Playbook

GLOBAL UPDATE

Top Ten Strategic Technology Trends for 2017: Gartner Report Gartner highlighted the top technology trends that will be strategic for most organizations in 2017. Analysts presented their findings during the Gartner Symposium/ITxpo. Gartner defines a strategic technology trend as one with substantial disruptive potential that is just beginning to break out of an emerging state into broader impact and use or which are rapidly growing trends with a high degree of volatility reaching tipping points over the next five years.

David Cearley, vice president and Gartner Fellow said, “Gartner’s top 10 strategic technology trends for 2017 set the stage for the Intelligent Digital Mesh. The first three embrace ‘Intelligence Everywhere,’ how data science technologies and approaches are evolving to include advanced machine learning and artificial intelligence allowing the creation of intelligent physical and software-based systems that are programmed to learn and adapt.”

The top 10 strategic technology trends for 2017 are: l AI and Advanced Machine Learning l Intelligent Apps l Intelligent Things

AUTHOR

DAVID L. ROGERS

PRICE

RS. 1338.00

AVAILABLE AT

AMAZON

About The Book The Digital Transformation Playbook shows how pre-digital-era companies can reinvigorate their game plans and capture the new opportunities of the digital world.

Key Features Virtual and Augmented Reality l Digital Twin l Blockchain and Distributed Ledgers l Conversational Systems l Digital Technology Platforms l Adaptive Security Architecture l Monitoring user and entity behavior l

With practical frameworks and nine step-by-step planning tools, globally recognized digital expert David L. Rogers distills the lessons of today’s greatest digital innovators and makes them usable for businesses at any stage.

IT to Cost Approx. $2Bn for 100 Indian Smart Cities: Zinnov Zinnov released its much awaited study on“Technology Opportunity in Smart Cities in India”. The study brings to light Government’s plans to building the “Smart Cities” & addressing major urban challenges thereby improving the economic contribution.

The overall investments required to build 100 smart cities would be in excess of $31Bn over 5 years i.e. 2015-2020 and over 5% of total spend i.e. $ 1.5-2Bn would be on technology. Nearly 50% of technology investments would be on cloud solu-

tions spread across setup of private data centers, cloud based delivery platforms, analytics, and IoT enabled solutions, etc.

Commenting on the released study, Praveen Bhadada, Partner & Practice Head, Zinnov said -At $870-950Mn, Transportation and Power would be the biggest technology spending categories within smart city initiatives followed by Water & Sewage, Governance, Waste Management cumulatively accounting for over $ 685Mn in 5 years.Over 60% of total technology spend

would be in Tier-III cities The study highlights that the technology spending would be maximum in West region followed by South, North and East respectively. Nearly ~45% of the technology spend will be drivenby 3 states namely i.e. UP, Maharashtra & Tamil Nadu.

As per the Zinnov analysis, 13 states are categorized as the leaders with high spend on both, overall and technology spend, cumulatively accounting for over 80% of overall and technology spend.

NOVEMBER 2016 ENTERPRISE IT WORLD

17

ITWORLD // NEWS BRIEF

MANAGEMENT

MANTRA

The organizational architecture is really that a centipede walks on hundred legs and one or two don’t count. So if I lose one or two legs, the process will go on, the organization will go on, the growth will go on. ” —MUKESH AMBANI

Gulf Air to Deploy Finesse’s Enterprise BI Solution Qlik

Gulf Air, the national carrier of the Kingdom of Bahrain, establishes partnership with Finesse for the implementation of a sophisticated Business Intelligence solution using Qlik, one of the market-leading products in this field.

Finesse has been selected by Gulf Air as a strategic partner to define a robust Business Intelligence platform to be used across the airline and to implement enterprise-level dashboards and reports.

Dr. Jassim Haji, Director Information Technology in Gulf Air, said: “Driving insights and information from data is the key for strategic and tactical business decision making. With such Business Intelligence solution, we will bring different data sources together to provide unique actionable knowledge that will help the airline to 18 ENTERPRISE IT WORLD NOVEMBER 2016

monitor its business operations and make the right decisions on a timely basis which is critical for the airline’s sustainability. This initiative will leverage Gulf Air’s Hybrid Cloud for fast and quick implementation and will complement the existing Big Data solution to achieve the highest level of sophistication in business analytics from internal and external data sources for our business users”.

Sunil Paul, COO, Finesse mentioned, “We are extremely happy that Gulf Air has chosen Finesse for this strategic project. Gulf Air will reap tangible business benefits by way of this engagement. Our team has the proven experience and expertise to undertake enterprise wide business intelligence implementation projects that translate complex requirements into business solutions. ”

Tech Mahindra Streamlines Remote Workforce

Tech Mahindra, specialist in digital transformation, consulting and business re-engineering, is using LogMeIn Rescue to provide 24/7 support to nearly 100,000 associates working from their offices and client locations across the globe.

LogMeIn Rescue is an enterprise-ready professional remote support platform that provides access and support to smartphones, tablets, computers and applications. By providing the ability to support all devices, located anywhere, Tech Mahindra has seen an increase in service desk efficiency, reduced average handle time and improved first call resolution rates.

Parag Chaudhari, Project Manager, Technical Infrastructure Management Centralized Service Desk, Tech Mahindra said, “Rescue changed the way we manage our CSD function and provide support for our associates who are on the move or working out of global locations. Rescue makes our jobs easier, and enables us to get more done in less time, with fewer people.

We really like Rescue’s connectivity speed and easy-to-use interface, which helps us be more effective in our 24x7 operations.”

After going through an extensive evaluation process, Rescue was chosen by Tech Mahindra for its easy-to-use interface, connection speed, mobile support and sophisticated capabilities including advanced administrative control; that were either missing or far superior than that of market competitors.

Rahul Sharma, Managing Director, LogMeIn India said, “As physical workspaces continuously become more diverse in nature, the significance of being able to collaborate from anywhere, anytime and with any device, increases. This also puts additional emphasis on enterprise IT to be able to support the multifarious devices present in the workplace today and companies need to ensure support/ infrastructural capabilities are available for this booming digital economy.

LogMeIn Rescue was designed to meet this challenge – allowing support desk staff to see and resolve problems as if they were present in-person.

BROCADE INDIA // INTERVIEW

IMPROVING APPLICATION RESPONSE AND RELIABILITY As enterprise applications become increasingly critical and complex, Brocade’s George Chacko sheds light on the importance of improving application performance to meet escalating user expectations and business requirements today.

“Improving application performance not only maximizes the value of applications, it also creates opportunities for enterprises to drive revenue and lower costs.”

GEORGE CHACKO, PRINCIPAL SYSTEMS ENGINEER & LEAD TECHNICAL CONSULTANT, BROCADE INDIA

How critical is application performance for Enterprises today?

Web site performance, or response time for an enterprise application, significantly impacts the user experience, and in turn, can dramatically affect the business value of the application. Downtime of mission-critical applications has a direct impact on the bottom line. Application response and reliability need to increase to meet escalating user expectations and business requirements.

Improving application performance not only maximizes the value of applications, it also creates opportunities for enterprises to drive revenue and lower costs. Enterprises are also impacted as application performance decreases, directly affecting employee productivity and satisfaction. With so much competition, and ever more impatient consumers willing to switch brands after a poor experience, improving this is clearly vital for customer retention.

Which sectors are currently witnessing major deployment of applications?

E-commerce and BFSI sectors are witnessing

major deployment of applications. Many enterprises have significant revenue streams generated through e-commerce and online applications, as well as cost-saving opportunities, occurring when customers access services online rather than utilizing costlier call centers.

What are the main concerns of an Enterprise in terms of application performance?

As enterprise applications become increasingly critical, they are also becoming more complex. The introduction of service-oriented architectures, agile development processes and DevOps are all causing applications to increase in complexity. At the same time, the introduction of new IT infrastructure technologies, such as virtualization and cloud, has increased the complexity of the application infrastructure. Legacy tools are not able to communicate the consolidated, cross-functional view of what is occurring with application performance, and hence problem identification, diagnosis, and resolution with the application can take days and weeks instead of minutes.

CIOs are concerned that they do not have the right tools to manage and predict the effects on application performance when a new application is deployed.. The non-performance of application is always detected by the end-users and not the IT department. IT teams must detect problems more proactively, so that they can isolate and fix the problem, well before business is impacted.

What does Brocade’s vADC solutions portfolio offer to organizations?

Brocade vADC’s industry leading L4-L7 ADC capabilities enable the delivery of a highly secure and responsive solution to end-users. With the ability to provide demand-based scalability and provisioning, and integrated web application firewall and web content optimization, as well as the agility to meet unpredictable workload demands, the solution is purpose built for the cloud and is compatible with leading cloud platforms.

(To read full interview check www.enterpriseitworld.com) NOVEMBER 2016 ENTERPRISE IT WORLD

19

ENTERPRISE 20 CIO AWARDS

HONORING THE TOP ITDMS OF INDIA

ENTERPRISE IT WORLD CIO AWARDS 2016

On Friday, 18th of November 2016, Enterprise IT World honored top CIOs from across the country in the inaugural Enterprise IT World CIO Awards at the SME Channels Summit & Awards 2016, held at the Crowne Plaza in New Delhi.

The Top CIOs Award winners were shortlisted based on media observations in the past year as well as nominations and recommendations from IT leaders, industry associations and vendor companies in India. Apart from the 23 CIOs who were conferred with the honor, a special lifetime award was bestowed on Mr. S. C. Mittal, the recently retired CIO of the IFFCO Group. The awardees were honored in the presence of an illustrious attendance of partners, vendors, SPs, VARs, heads of top IT associations, CIOs, CTOs and prominent dignitaries from IT Ministry and departments.

In its 6th year, the SME Channels Summit & Awards 2016 recognized top performing channel partners, top performing vendors as well as CIOs across the country. Top officials from ICT bodies ISODA, PCAIT, FAIITA and CMDA presided over the summit and the discussion participants ranged from C-Suites, Directors, Partners, ITDMs, representatives from SMEs and Enterprises.

SANJAY MOHAPATRA, EDITOR, ENTERPRISE IT WORLD IS GIVING AWAY THE AWARD OF TOP 20 CIO TO MR. VIPIN KUMAR, GROUP - CIO OF ESCORTS LTD.

SANJAY MOHAPATRA, EDITOR, ENTERPRISE IT WORLD IS GIVING AWAY THE AWARD OF TOP 20 CIO TO MR. SHAILENDRA CHOUDHARY, AVP-HEAD-I.T OF INTERARCH BUILDINGS PRODUCTS PVT.LTD.

20 ENTERPRISE IT WORLD NOVEMBER 2016

SANJAY MOHAPATRA, EDITOR, ENTERPRISE IT WORLD IS GIVING AWAY THE AWARD OF TOP 20 CIO TO MR. SATISH PAPNOI, CTO OF PATH WAYS SCHOOL

SHRI SHAILENDER SINGH PARIHAR, IG - TIHAR JAIL IS GIVING AWAY THE AWARD OF TOP 20 CIO TO MR. PUNEET KAUR KOHLI, GROUP EXECUTIVE VICE PRESIDENT IT & CTO, BAJAJ CAPITAL LTD.

HE OL

ENTERPRISE 20 CIO AWARDS

SHRI SHAILENDER SINGH PARIHAR, IG - TIHAR JAIL IS GIVING AWAY THE AWARD OF TOP 20 CIOs TO Mr. BANWARI LAL VERMA SYSTEM ADMINISTRATOR of SHRI LAL BAHADUR SHASTRI RASHTRIYA SANSKRIT VIDYAPEETHA

SHRI SHAILENDER SINGH PARIHAR, IG - TIHAR JAIL IS GIVING AWAY THE AWARD OF TOP 20 CIO TO MR. PRABHAT KIRAN, CHIEF – INFORMATION MANAGEMENT & TECHNOLOGY OF SK ENGINEERING & CONSTRUCTION INDIA PVT. LTD

SHRI SHAILENDER SINGH PARIHAR, IG - TIHAR JAIL IS GIVING AWAY THE AWARD OF TOP 20 CIO TO MR. SUJOY BRAHMACHARI, GM OF HERO MOTOCORP LTD.

SHRI SHAILENDER SINGH PARIHAR, IG - TIHAR JAIL IS GIVING AWAY THE AWARD OF TOP 20 CIO TO MANOJ KUMAR, IT HEAD ACME GROUP

SHRI SHAILENDER SINGH PARIHAR, IG - TIHAR JAIL IS GIVING AWAY THE AWARD OF TOP 20 CIOs TO DR SUNIL GUPTA HEAD-IT OF ERU - MINISTRY OF STEEL

NOVEMBER 2016 ENTERPRISE IT WORLD

21

ENTERPRISE 20 CIO AWARDS

SHRI SHAILENDER SINGH PARIHAR, IG - TIHAR JAIL IS GIVING AWAY THE AWARD OF TOP 20 CIOs TO MR. SAURABH GUPTA GENERAL MANAGER - IT & SAP OF 3B-THE FIBREGLASS COMPANY

SHRI LALAN KUMAR, IRS, ADDITIONAL COMMISSIONER OF SERVICE TAX, DELHI-II IS GIVING AWAY THE AWARD OF TOP 20 CIOs TO Mr. PINKESH AMBAVAT, CTO OF CRIF HIGH MARK CREDIT INFORMATION SERVICES PVT. LTD.

SHRI LALAN KUMAR, IRS, ADDITIONAL COMMISSIONER OF SERVICE TAX, DELHI-II IS GIVING AWAY THE AWARD OF TOP 20 CIOs TO MR. ANIL PORTER, A.V.P. IT & GDS SERVICES OF INTERGLOBE TECHNOLOGY QUOTIENT

SHRI LALAN KUMAR, IRS, ADDITIONAL COMMISSIONER OF SERVICE TAX, DELHI-II IS GIVING AWAY THE AWARD OF TOP 20 CIOs TO MR. JORAVAR SINGH MANAGER IT OF BIKANO

SHRI LALAN KUMAR, IRS, ADDITIONAL COMMISSIONER OF SERVICE TAX, DELHI-II IS GIVING AWAY THE AWARD OF TOP 20 CIOs TO MR. KAMLESH TECK CHANDANI, SR. VP OF ROLTA INDIA LTD.

TOP 20 CIOs AWARD OF GUHAN, DIRECTOR,MINDGATE SOLUTIONS PVT. LTD.

TOP 20 CIOs AWARD OF MAHESH NARVEKAR, CHIEF OFFICER AT DISASTER MANAGEMENT UNIT, MCGM

TOP 20 CIOs AWARD OF MILIND VARERKAR, General Manager IT at Saraswat Bank

TOP 20 CIOs AWARD OFSURESH IYER, CIO, BLUE STAR

LIFETIME ACHIEVEMENT AWARD TOP 20 CIOs AWARD OF SWAPNIL SHIRWADKAR, HEAD - IT INFRASTRUCTURE & IT SECURITY, INDIAFIRST LIFE INSURANCE COMPANY LIMITED

22 ENTERPRISE IT WORLD NOVEMBER 2016

TOP 20 CIOs AWARD OF PANKAJ PANDEY, HEAD-IT OF IDBI FEDERAL LIFE INSURANCE CO. LTD

SANJAY MOHAPATA, EDITOR AND SANJIB MOHAPATRA, PUBLISHER, ENTERPRISE IT WORLD ARE GIVING AWAY THE AWARD OF LIFETIME ACHIEVEMENT AWARD TO MR. SC MITTAL, DIRECTOR & PROMOTER, BIZTEK ADVISORS & EX-GROUP CTO, IFFCO

FINESSE // BI

“The finance industry is changing globally and will have to definitely transform here in India as well.”

funding is becoming increasingly popular with corporate and establishments. Closely looking at these scenarios, we can see that software and technology with innovation is taking away from the traditional banking space. The pressure is mounting on Financial institutions, especially their IT departments to rapidly transform their current business model.

SUNIL PAUL, CO-FOUNDER & COO, FINESSE

CHALLENGES FOR FINANCE INDUSTRY

BY SANJAY@ACCENTINFOMEDIA.COM

As banking is moving into more digital, the chances of fraud and threats increases. Institutions need to upgrade their AML (Anti Money Laundering) and Fraud Management Systems to provide them with real-time insights.

T

he finance industry worldwide has a reputation has being ahead of the curve when it comes to IT. Whether it’s new algorithms designed to take trading to new speeds, or the latest security solution designed to provide the utmost protection from criminals, finance organisations are well aware of the benefits that IT can bring to the bottom line.

The finance industry is changing globally and will have to definitely transform here in India as well. Here things are no different, but there are still challenges that finance organisations face.

Some of the challenges faced by the IT departments include the following:

Customer Experience and Payments.

Today’s customers expect an Omni-channel experience. He should be able to purchase, transact, make payments, deposit, etc.seamlessly across channels; whether it is at the counter, through internet banking , mobile platform or at the ATM. There is a huge expectation not only to offer the omni-channel platform, but also to ensure that the cross selling and upselling to be enabled at every touch point. There is also a huge need for the CRMs and various other systems for real time analytics to be working together.

The innovations in payments brought in by the mobile players will take away a major part of banks’retail business. Also, new financing models such as crowd funding and peer to peer

Compliance & Risk Management.

As banking is moving into more digital, the chances of fraud and threats increases. Institutions need to upgrade their AML (Anti Money Laundering) and Fraud Management Systems to provide them with real-time insights.

The region is also has a unique compliance issue as most banks struggle with their customers’ information. In many cases there are none or very little KYC (Know your customer) informationavailable or it is outdated. As the documents expires periodically, the banks need to collect and update the customer’s KYC information regularly.

This will become more difficult as the new compliance regulations are being introduced. It is always an on-going challenge for the banks’ IT to keep their KYC information updated.

Master Data Management Banks use multiple systems to do their business.

Typically the top banks may have between 150200 systems used by their various functions and departments. Customer information is stored in silos and the absence of a central structured data repository providing a single 360 degree view of the customeris always another challenge to the banks and financial institutions. This will also make it difficult to carry out effective analytics as the ‘Big Data’ from various channels and social media is pumped in.

Another major concernfor the finance institutions hereas it is anywhere else is security.

Moreover the recent vulnerability incidents have forced many banks to relook at their cyber to read the complete article Pls. log on to www.enterpriseitworld.com

NOVEMBER 2016 ENTERPRISE IT WORLD 23

COVER STORY // SDN

SDN

THE EVOLUTION OF ENTERPRISE

NETWORKING 24 ENTERPRISE IT WORLD NOVEMBER 2016

SDN // COVER STORY

A billion dollar market already, SDN hasglobally redefined networks processes across verticals. In India, the concept if still new, but with the Digital economy taking shape, it is just a matter of time before SDN takes the Indian Enterprise Ecosystem by storm.

N

BY CHITRESH SEHGAL CSEHGAL@ACCENTINFOMEDIA.COM

oted Google Fellow UrsHölzle once said, “When you run a large data center it is cheaper per unit to run a large thing rather than a small thing, unfortunately in networking that’s not really true.” Hölzle remark isn’t just a one off, but then, SDN came in. Sorting out the number labor intensive and costly tasks in network administration, software defined networking simplifies and automates them. In short, SDN is the evolution in terms of networking, and with everything connect today, SDN is rapidly being endorsed by everyone, and deployed in everything.

The beginnings of SDN can be traced back to shortly after Sun Microsystems

released Java in 1995 and AT&T leveraged the network APIs and dynamic aspects of the Java language as a means to implement middleware networks. Since then the technology has taken leaps and bounds, rising from specific applications to clusters of applications monitoring and administrating all the aspects of massive connected networks for large organizations.

Despite of the tremendous hype around SDN, there still remainsa lot of confusionamong IT NOVEMBER 2016 ENTERPRISE IT WORLD 25

COVER STORY // SDN

BENEFITS OF SDN ARCHITECTURE • Directly programmable • Agile • Centrally managed • Programmatically configured • Open standards-based and vendor-neutral

IMPLEMENTATION CHALLENGES • Lack of Awareness • Performance vs. Business vs. adoption vs. timing evaluations • Single point of failure • Security fears • Developing a Carrier grade network model with SDN

PARAMETERS TO MAP ORGANIZATION’s APPROACH TO SDN • Business Priorities - Revenue, cost savings, improved user experience, automation, scalability, security • Infrastructure Lifecycle - Is the existing infrastructure overdue for upgrades • Operational Processes - How flexible and mature are processes to changes • Organizational capability - How adaptive is the organization to acquiring new competence

26 ENTERPRISE IT WORLD NOVEMBER 2016

Decision Makers about what actually the technology is, how to deploy it in their respective fields, and what the benefits arein store for the organization.According to definition, ‘Software-defined networking (SDN) is an umbrella term encompassing several kinds of network technology aimed at making the network as agile and flexible as the virtualized server and storage infrastructure of the modern data center.’ As a technology, SDN plays a major role in the management of typical networking infrastructure in organizations through implementation of customized, virtual, and automated network for data traffic management. SDN has come out as the most effective way to manage big data, which generate large volumes of highly distributed data related to business aspects like marketing, operations, production, and customer support service. With SDN, this data is analyzed to enable better decision-making.

Networks can be made adaptive and intelligent with the help of SDN to manage both structured and unstructured data in big data analytics.

Software-defined networking continues to gain market traction as an innovative architectural model capable of enabling automated provisioning, network virtualization, and network programmability for datacenters at cloud-providers and enterprise networks.

Technology Overview Software Defined Networking is a means of separating the control plane and the data plane in a networking device. The control plane makes all data traffic related decisions, and the data plane actually implements those decisions. Comparing with traditional single network devices which manage both business decisions such as path to forward a packet to, quality that a traffic flow needs and security as well as implement this logic in data plane; SDN eliminates multiple layer architecture required by traditional network architecture by decoupling the control layer and provides virtualized control from a remote location. As AnupamWahi, Senior Vice President, Head of Communication Engineering, Incedo explains, “SDN provides a means to decouple control plane business logic from a networking device and push that to a cloud where storage and compute are available in abundance. This serves several purposes. For one, it reduces the complexity on networking device; secondly it allows multiple vendors to interoperate and provides scope for scalability and adaptability.”

SDN supports management of both physical and virtual switches, network devices from a central controller. This increases resource flexibility and utilization and reduces infrastructure costs and overheads. Brocade’s George Chacko opines, “SDN provides a company with the ability to

model its physical networking environment into software, which, in turn, helps in reducing the overall CAPEX and OPEX.” SDN also supports management of both physical and virtual switches and network devices from a central controller.This increases resource flexibility and utilization and reduces infrastructure costs and overheads. Rajesh Shetty, Director, Enterprise Networking Sales for Cisco India & SAARC adds, “Software Defined Networking (SDN) is aimed at enabling organizations to accelerate application deployment and delivery, while reducing IT costs through automation. SDN also enhances the benefits of data center virtualization, increasing resource flexibility and utilization and reducing infrastructure costs and overhead. SDN accomplishes these business objectives by converging the management of network and application services into centralized, extensible orchestration platforms that can automate the provisioning and configuration of the entire infrastructure.” SDN offers a number of benefits to organizations including programmable control over the network, management of complex data traffic, reduced capital and operational cost on network equipment, and customized data control. The technology has redefined enterprise networking architecture by providing flexible management and control for complex networks through efficient resources and data traffic management.

The Global Scenario As per a recent study by Allied Market Research, the world SDN market is expected to reach $132.9 billion by 2022, growing at a CAGR of 47% from 2016 to 2022. The study observes that, increasing implementation of mobility services, huge data generation, wide data network, IoT, and a growing need of flexibility in network infrastructure segments like IT, FMCG & retail, BFSI, Defense, Healthcare, and Telecom is accelerating this growth. The chief SDN solutions include physical network infrastructure, virtualization and control software, professional services, and SDN applications & network services. Currently the physical network infrastructure minimizing the complexity of network management through SDNenabled switches, routers, and other network devices owes for the largest share of revenue in the SDN market. Virtualization and control software is expected to grow at the fastest.

Additionally, enterprises were the major end users, accounting for over 43% of the global market revenue in 2015, followed by telecoms. However, the cloud service provider segment is estimated to grow at the highest rate due to the growth in use of cloud computing services by various organizations. Geographically, North America is expected to dominate the SDN market due to adoption of

SDN // COVER STORY

advanced networking infrastructure, increased adoption of mobile devices, and favorable networking regulations and standards. Technological advancements and high rate of industrialization are some of the key factors contributing to the rapid growth of the software-defined networking market in this region. APAC is expected to be the fastest growing region on account of continuous upgrades in the networking infrastructure, and emerging trends of mobility services and BYOD in the region.

The leading players in the global SDN industry include Cisco, IBM, NEC and Juniper Networks.

Other key players in the market include Nokia, VMware, HP, Google, Big Switch Networks, Arista Networks, Brocade Communications Systems, Verizon Communications, Intel Corporation and others.

The Indian SDN Market Although the APAC region is expected to grow the fastest in SDN market share, India and its potential in SDN implementation is in an early stage. Brocade’s George Chacko comments, “In India, enterprises are beginning to show interest in SDN, and this technology may soon achieve an uptake. Currently, there is significant adoption

among telecom and cloud service providers due to their excessive use of network functions and specialized devices. The telecom sector is undergoing rapid growth and change and increasing competition with new players entering the domestic market and the availability of emerging technologies is propelling the demand for SDN. Organizations from enterprises to service providers to data centers and cloud hosting companies are benefiting greatly from the efficiencies enabled

by SDN.” In a recent domestic survey commissioned

by Juniper networks with IDC, it was noted that 63 percent of large enterprises in India plans to deploy SDN as part of their network architecture in 2016. The study found that 22 percent of the respondents were “users,” defined as organizations that have deployed SDN in the pilot stage and rest were intenders. Among the “intenders,” 40 percent were planning to deploy SDN within the next year, while the other 60 percent were aiming to deploy SDN after two years or more. Thus, although in a very initial phase, the rise and convergence of technologies and concepts like IoT, Cloud, Mobility, BYOD and Big Data in the country will work as a catalyst for the domestic SDN market.

Chacko adds, “India is at a critical juncture, where

organizations are in a need to move forward and start adopting innovations like SDN to adapt to the rapidly changing business environment.As the focus of enterprises shift towards IoT, SDN implementations are bound to mushroom in a slow but steady manner. In a digital era where new business models are challenging and disrupting industries rapidly, SDN as a technology will be in demand as Indian enterprises seek to launch new services quickly instead of relying on traditional networks that would take months to deploy.”

Factor Driving Growth As per Incedo’sAnupamWahi, the main driver for SDN is the OpenFlow protocol suggested by ONF foundation. He explains, “The OpenFlow protocol allows the communication between dataplane and control to be standardized across multiple vendors and platforms as well as scalable and secure messaging schema. SDN enables interworking and operations of Virtualized machines and generic hardware in a centralized (decision making) architecture which heavily relies on OpenSource technologies to maintain highest standards of interoperability leading to mass adoption of the technology by end users deploying any kind of connected networks

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COVER STORY // SDN

RAJESH SHETTY, DIRECTOR, ENTERPRISE NETWORKING SALES, CISCO INDIA & SAARC

“SDN enhances benefits of data center virtualization, increasing resource flexibility& utilization, and reducing infrastructure costs & overhead.”

GEORGE CHACKO, PRINCIPAL SYSTEMS ENGINEER & LEAD TECHNICAL CONSULTANT, BROCADE INDIA

“SDN provides a company with the ability to model its physical networking environment into software which helps in reducing overall CAPEX & OPEX.”

requiring routers, switches and firewalls.”

Complex network traffic patterns, increasing cloud computing services, need for mobility services, need for efficient infrastructure, and advent of big data analytics are the major factors driving the market growth. Chacko remarks, “Major factors that drive the demand for SDN are improved time-to-market, reduction in capex and opex and opening up of new revenue streams from a business standpoint. From an operations standpoint, network elasticity, multi-tenancy and ease of operations are the key drivers.” A major factor that’s driving the implementation is that SDN does not involve an expensive and complicated network overhaul always. He adds further, “By starting small with specific applications and building out, organizations can take advantage of all the benefits of SDN while utilizing their existing network architectures. Since SDN helps in virtualizing most of the physical networking devices, it becomes easy to perform an upgrade for one piece rather than needing to do it for several devices.”

The upsurge in adoption of cloud services and mobile devices which leads to increasing need for efficient data networks across private and public sectors has been further fueling the global SDN 28 ENTERPRISE IT WORLD NOVEMBER 2016

market.

Challenges in Implementation As with any other technological disruption, the first and foremost challenge with SDN is the lack of awareness in enterprises which leads to increased apprehension in endorsing and adopting the technology into their business.

“SDN was a relatively new term a year ago and customers, while interested, preferred to adopt the ‘wait and see’ approach. The industry’s change to SDN requires not only network architecture changes, but also business model and organizational changes as well,” Chacko continues, “The biggest challenge that SDN currently faces are misconceptions associated with the technology.

It is perceived that SDN only applies to data centre networking, where in fact; SDN applies to all forms of networking and networking services from the enterprise data centre and campus to service provider networks.Telcos in India face a unique challenge, which is primarily due to large investments made for acquiring spectrum. With funds being deployed for acquiring spectrum, enterprises have limited capacities to invest in new technologies like SDN. There is limited scope

for network modernisation or expansion, and the choice between either of those will have to be made.”

As enterprises evaluate SDN, they face a number of doubts and questions as to the initial steps to take in order to achieve the goals for SDN. Taking cue from how have other organizations have performed the migration, and their strategies for SDN migration plan is what, is what Anupam believes is the right approach for enterprises, “A typical organization also has to go through a long and cumbersome cycle of evaluating multiple vendors and concepts for adopting SDN.In several cases, even the scale and type of deployment pose serious challenges to organizations. Typically, a brownfield deployment requires more than one approach and technology to be adopted in order to achieve full SDN migration.” Even after the SDN implementation strategy is decided, there are still challenges that an organization needs to address, such as deciding on the network functions that need to be virtualized, flow of traffic through those network functions and end-to-end management of systems involved.

For the Indian CIOs Organizations and more particularly CIOs must understand the protocols that are supported in the SDN controller, identify the hardware dependencies as part of the solution and identify the migration path from legacy networks.

Anupam adds, “We (at Incedo) follow an adoption methodology that has helped our customers take the right decisions for SDN migration. An organization must ensure that solution they choose is both open and standards based. That

SDN // COVER STORY

helps in quicker evaluation and risk mitigation.”

He continues, “The evaluation phase is key to timely and low risk SDN adoption. The evaluation should identify and prioritize core requirements of the target network. That helps in preparing for the starting or the pilot network that can be taken up for migration. Once that is done, they should

implement SDN in a phased manner, validating the results at each step.”

George Chacko believes that although the Indian organizations are slightly behind the global SDN developments, this may not be that bad for the CIOs and ITDMs, “India is slightly behind the US but that may not be a complete downside.

FACTORS DRIVING THE SDN MARKET Complex network traffic patterns

Need for technological advancement

Increasing cloud computing services

Lack of awareness among enterprises

Need for mobility services

Big data analytics

2016

2022

Source: Primary research, company releases, government publications and AMR analysis

ANUPAM WAHI, SENIOR VICE PRESIDENT, HEAD OF COMMUNICATION ENGINEERING, INCEDO

“We follow an adoption methodology is that has helped our customers take the

right decisions for SDN migration.”

In India there is always a first tier demand and a second tier demand. So we have more time to learn from the experience of what happens in the US and other world markets.” Cisco’s Rajesh Shetty adds that it depends from enterprise from enterprise how they leverage SDN, “It is expected that customers will prefer the acceleration of SDN to integrate scattered hardware and software into a single platform. However the decision depends on customer’s choice of networking software along with other applications in their network environment.”

To sum it up As a catalyst for business virtually across all segments, SDN as a technology holds a lot of promise in terms of improving efficiency of networks, giving greater control and reducing operation costs. There have been a number of implementations across sectors. Major vendors like Verizon, AT&T, Cisco, and Huawei have been indulging into SDN. There are a number of early adopters and innovators in the space as most of the bigger enterprise businesses are on the network. Use cases and business benefits are key driving factors for SDN adoption as there has been an increased interest in SDN from BPOs and e-commerce vendors.

SDN has been enabling organizations to accelerate application deployment and delivery, while reducing IT costs through automation. It has enhanced the benefits of data center virtualization, increasing resource flexibility and utilization and reducing infrastructure costs and overhead.

Factors like growth of high speed internet, proliferation of concepts like mobility, cloud, IoT and BYOD in enterprises across sectors and government-backed initiatives like Digital India and Make in India will lead to increased adoption of SDN in India. Many Indian telecoms have already been engaging vendors to better understand the potential benefits and deployment scenarios for India.

SDN isn’t a technological revolution, it is more so a convergence of technologies and an amalgamation of human and computer processes. SND is a technology which gives impetus to the man, which is perhaps the most important factor in growth of information technology. With time SDN is expected to become a technology that is not novelty but a necessity as it is expected to not just improve processes but propel businesses.

It might be early days for the technology, but enterprises need to have a proper evaluation and adoption map in place. SDN has marked benefits and early adoption is not an option but critical for enterprises as the technology steadily craws into business operations across all sectors.

NOVEMBER 2016 ENTERPRISE IT WORLD 29

FEATURE // HOSPITALITY SECTOR

IT IN HOSPITALITY

REDEFINING CUSTOMER EXPERIENCE With advancements in IT and surfacing of concepts like IoT, Cloud, SMAC and BYOD, the hospitality industry is in a phase of transformation. As tech spending crosses the 100 million dollar mark in the sector, customer experience is redefined by technologies like never before.

BY CHITRESH SEHGAL CSEHGAL@ACCENTINFOMEDIA.COM

A

s has been the case with any and every industry, the surge in information technology-driven innovation, the hospitality industry has gone through a phase of transformation. With the advancement in IT, technologies like wireless internet, surveillance, and operation based software have become a norm with every hotel around the globe. Revolutionary concepts like IoT, Cloud and smart wearables have improved customer experience, with a surge in IT investments in hospitality around the globe.

It can be said that an improved end-user experience is at the bottom of all major technological advancements in the hospitality industry. With the proliferation of worldwide web and online booking agencies, the global travel and tourism industry has seen a surge in traffic and revenue, being able to cater to a much wider client base. Big data, analytics and SaaS have given hotel management the right approach to finally reap the full benefits off the massive customer records at disposal. Consumer based technologies like IoT, smart wearables and mobility have made the consumers more comfortable.

Surveillance and security solutions have made establishments much safer places, both the guests and the business operations whereas enterprise solutions like ERP, PMS and new technologies like cloud have enables increase efficiency, and scalability in managing large workforces.

A recent Motorola Solutions study observedthat fifty-six percent of hospitality organizations had plans in place to raise mobile investments to better 30 ENTERPRISE IT WORLD NOVEMBER 2016

equip their workforces, improve operational efficiencies and ultimately enhance the customer experience. Looking back a few years ago, IT technologies were but a rarity in Hotels apart from telecom, wireless internet and basic billing software. Data that was attained from customers was never used for the betterment of customer experience. Today, with proliferation of IT and ever exceeding expectations of customers, hotels have moved towards high tech services and solutions in almost every aspect of hotel operations.

HOW TECHNOLOGY IS TRANSFORMING THE SECTOR A number of solutions have already begun to change the way business is being done in the sector. The common feature in all these different IT solutions is that they all share the fact that they enable hospitality enterprises to have a more convenient, informed and valuable relationship with their customers.Due to these advances, customers of hotels now leverage high end

HOSPITALITY SECTOR // FEATURE

technologies during their stays, which have forced the operators in the space to adopt technologies around devices such as smartphones, PCs, tablets and other devices. With digitalization, smart solutions and devices have become an integral part of their customer offerings for hotels.

Online bookings have proliferated heavily

across the hotel industry, with a number of clubs, restaurants and other establishments also beginning to adopt just capabilities as their popularity increases. Hospitality enterprises use both online travel agencies and their own customized booking systems. Software solutions like Property Management System (PMS), Electronic Point of

Sale (EPoS), CRM, ERP etc. have much streamlined the operational aspect increasing efficiency as well as reducing CAPEX when managing large amounts of employee data, inventory, business transaction records, customer details etc. IoT has been the biggest catalyst in the transformations connecting technologies like smart wearables, NOVEMBER 2016 ENTERPRISE IT WORLD

31

FEATURE // HOSPITALITY SECTOR

sensors, communication, mobility, security and surveillance for a superior overall end-user experience.

“If we see the new age IT technologies, the old communication systems, billing systems, reception systems, food ordering functionality and other spaces of hotels has been replaced.

New communication systems have evolved from analog to IP systems involving VOIP technology, which has further evolved to Unified Communications. New billing systems including Property management software (PMS) have simplified billing and easy report generation. Bring your own device facility allowing customers to use hotel communication system via their own device including mobiles, tablets or laptops for calling, accessing internet, messaging, food ordering or laundry and other such different features offered by hotel. Also these software get directly integrated with the communication systems and allow furthermore features including call billings, report generation, alarms and much more.”

IT IN HOSPITALITY: THE NUMBERS With the rapid digital upgradation of the hotel industry has witnessed an increased overall IT spending to a much higher level. RuchirTalati, Marketing Manager, Matrix Comsec said, “If you see the statistics, the growth in IT sectors in Hotels is increasing every year by 10.7% approximately from last 5 years.” This upsurge has various driving factors like the rise of social media, e-commerce, mobility and proliferation of internet. In 2016, according to eMarketer’s latest estimates of digital and travel research and booking, 51.8% of tourists & travelers booking trips & accommodations via digital means did so through a mobile device a number up by 43.8% from last year. Clearly rise of the online ecosystem of services has spurred this new phase in how travels are being planned.

On the use of smart technologies, a research conducted by TCS & Mi6 Marketing, the spending on devices and solutions under the IoT umbrella in the Travel, Transportation & Hospitality segment had a marked dip from 2015’s numbers on $128.9million to $108.9million in 2016. Significantly, it has been recorded that the global hospitality industry has been on the bear path due to economic difficulties being faced worldwide currently. This receding income base, coupled with budget constraints reinforces the fact that CIOs & ITDMs looking for hospitality technology will be faced with the challenge of “doing more with less” when it comes to IT development in the future. Although, all signs point toward extended economic difficulties for the vertical, hospitality IT executives can 32 ENTERPRISE IT WORLD NOVEMBER 2016

SOLUTIONS INFLUENCING THE HOSPITALITY SPACE • PMS (Property Management Systems) • CRS (Central Reservations

RUCHIR TALATI,

Systems)

MARKETING MANAGER, MATRIX COMSEC

• GDS (Global Distribution

“The Indian hotel business is promising to rise as one of the key sector driving growth in the

Systems)

service industry.”

• POS (Point of Sales) • Sales & Catering • Yield Management • Guest History Data Management • Telecommunications Systems • CAS (Call Accounting Systems) • In-Room Systems • Locking Systems

still achieve their goals by investing in the right IT projects that enhance the bottom line and improve customer value.

THE INDIAN MARKET & CHALLENGES The hospitality industry in India is one of the top ten verticals in terms of revenue share. Due to the variety of terrains, cultures, heritage, adventure and entertainment opportunities in India, the country has had flourishing tourism from the West as well as Far East. With digitization and implementation of new technologies, Matrix’s Ruchir believes this trend will continue in full momentum, “The Indian hotel business is promising to rise as one of the key sector driving growth in the service industry. Further advancement in IT technologies leads to innovative changes in Hospitality sector which can be experienced when someone stays at any hotel.” Explaining the approach of Indian Hoteliers to IT implementations, he adds, “In India, there are still many hotels which had been using older communication systems and such hotels have been forced to shift to newer technologies now due to customer’s requirements and increasing IT trends. Due to IT technologies, there are many opportunities for hoteliers to gather in the market including getting more customers and also earn more from the new

• HR (Payroll, Time & Attendance, Labor Scheduling) • Accounting Systems

TECHNOLOGY TRENDS IN HOSPITALITY • Online Travel Agencies (OTAs) • Mobile & Cross-Platform Marketing • Big Data Analytics • IoT & Smart Devices • Cloud Computing – SaaS • Mobility – BYOD • Security & Surveillance • Marketing automation • Business Solutions – ePOS& CRM

HOSPITALITY SECTOR // FEATURE

ways from the existing customers.Change is only constant in the world and it is daily proved by the ever-evolving technology. IoT is evolving which is more advanced than Unified Communications.

In India, even now UC is considered a very new technology, but soon IoT is going to replace many UC applications.

An increasingly competitive market due to improved efficiency with IT has forced players in the sector to chalk out new strategies around capturing more market share through the use of technologies. Strategies include actively monitoring rates and crafting revenue management strategies that include alternative accommodations, creating last-minute mobile promotions, local demographic based marketing to generate word-of-mouth awareness and most of all benefitting from concepts like SMAC, BYOD, IoT, and e-commerce.

For a long time, hospitality technology has been old, complex and expensive. But, in recent times, we have seen the rise of SaaS products

which are more intuitive and cheaper than their predecessors. Property management systems and channel managers are now readily available to small properties like independent hotels and hostels that enable Indian owners to compete on a more level playing field with the larger enterprises.

OPPORTUNITIES GOING FORWARD In 2016 and onwards, it is expected that the adoption of hospitality SaaS products will continue to grow. SaaS providers nowoffer an array of suites and products that work in tandem to increase efficiency and customer experience for the hospitality players. Many SaaS products currentlyon the market do not provide a total solution for current needs of the sector, but software providers will surely be enhancing their current products portfolio and addingnew more competent ones to their future lineup.

Reliance on cloud computing will grow in all

aspects. Gone are the days where your hotel’s information was stored on servers in your back room taking up valuable space. Cloud computing offers greater security and reliability and in turn solves the aspect of security maintenance of establishments. Related to SaaS and cloud computing, utility computing will become the norm in 2016.

Thus advancements of the IT industry have brought in a lot of challenges as well as opportunities for Hospitality sector. If addressed with a proper approach, these can be used to add to customer value and revenue. Thus it is essential that hospitality establishments, big or small, keep up with the advancements in networking, communications, IoT, business solutions, security among others. IT Decision Makers need to be connected and also have their workforce connected. They should train their employees before implementing new infrastructure or other technologies. The market spending of IT in India has just come to the fore, and the opportunities for the sector are larger than can be perceived on horizon.

NOVEMBER 2016 ENTERPRISE IT WORLD 33

INTERVIEW // FORCEPOINT

“It is about making sure you can do business in six months’ time by protecting your organization now.”

34 ENTERPRISE IT WORLD NOVEMBER 2016

FORCEPOINT // INTERVIEW

CARL LEONARD

PRINCIPAL SECURITY ANALYST AT FORCEPOINT

EVOLVING ENTERPRISE CYBERSECURITY Carl Leonard, Principal Security Analyst at Forcepoint UK elaborates on the threat scenario today and what enterprises need to do to make sure their data is safe and secure

BY CHITRESH SEHGAL CSEHGAL@ACCENTINFOMEDIA.COM

O

rganizational cybersecurity has transformed in leaps and bounds with advancements in cybercriminal activities.

With new and every evolving malware, ransomware, Trojan and other attacks, organizations have made security a top level priority. The right approach to protecting data is crucial for businesses to function today. Carl Leonard, Principal Security Analyst at Forcepoint UK elaborates on the threat scenario today and what enterprises need to do to make sure their data is safe and secure.

The Cybersecurity Threat Landscape The Threat landscape is always evolving. According to Carl, the cybercriminals never rest on their laurels and always evolve and continue to make profits. Carl explains, “That’s what we have seen with the DRIDEX malware. One should remember that DRIDEX is two years old and recently it has become very quiet. The cybercriminals are enhancing their tools. Some reports say that DRIDEX is responsible for over hundred million dollars in losses from the victims, stealing their online banking credentials.” Recently DRIDEX malware has gone quiet and is being superseded by ransomware.

Carl continues, “The landscape is continuously changing and even if one piece of malware leaves the radar for a period of time, it might be that the malware authors are just advancing its capabilities.” This hibernation gives authors

additional time to focus on adding extra features to the malware.“And with our most recent blog on DRIDEX Malware, we have elaborated on its features. This DRIDEX malware has pretty significant features now. First is, it has started blacklisting machines. The DRIDEX malware has access to a list of machines that it can then decide not to infect. These machines could be of security researchers, they could be sandboxes.”If neither the security researchers nor the sandboxes are able to receive the malware, then analyzing it is impossible. As per Carl, the DRIDEX malware authors have maintained this blacklist and the malwarewill not deliver the malware to certain machines.

Apart from not delivering to specific machines, the updated DRIDEX’ssecond enhancement is that it now extends beyond the typical online banking credentials. How it works? Carl explains, “It injects code into your banking website, into the browser, so then it looks like it is your bank’s website that is asking your username and password. Then once the Malware authors have this database of usernames and passwords, it can then login to your bank account, and transfer money out.” A malware always goes where the money is and Carl observes that Indian banks are becoming increasingly targeted by global cybercriminals.

The third feature of this updated DRIDEX is that it prepares for future attacks. This version is starting to count the number of crypto-currency (eg: Bitcoin) wallets which are stored on the NOVEMBER 2016 ENTERPRISE IT WORLD 35

INTERVIEW // FORCEPOINT

“It is very important to look at the external attackers as well as insider threat from employees.”

victims machines. “The malware has started building knowledge to attack in the future. The new version has updated itself to look for software in addition to normal banking and is preparing for the future by checking the popularity of crypto-currency wallets,” adds Carl.

Top Targets for Cyberattacks As per Carl, DRIDEX is primarily focusing on software of financial institutions. Also coupon sites where one pays to redeem coupons with credit cards and bank accounts, DRIDEX is going directly to the source. Carl remarks, “In 2014, we did a study that found out, financial services sector was three times more likely to be targeted.

What we know is that the attacks are delivered from all over the world and malware authors target individuals and businesses all over the world.”

Forcepoint has performed two pieces of analysis on a botnet campaign called JAKU. JAKU, Carl explains, was particularly interesting because it captured very personal information of its victims in terms of passport, documents, and specifically targeted a group of individuals with hotlinks to North Korea.He adds, “The victims were hosted primarily in the APAC region. We also have a white paper on JAKU available on our website.”

Carl continues, “We also did another piece of analysis on a targeted attack, an APT called Monsoon in APAC region. Monsoon was possibly being used to steal personal information from government organizations, military, academia and tech companies.All of these attacks 36 ENTERPRISE IT WORLD NOVEMBER 2016

do tell us it is all about the importance of the stored data and also the importance of protecting the data from external attackers, and also, from employees. Like, if an employee makes a mistake, and accidentally transfers personal information out to their personal email address, that is not something that the business would like to happen.

So it is very important to look at the external attackers as well as insider threat from employees.”

The Attack Lifecycle Carl says that the lifecycle is fairly common between these attacks. The initial entry point into the organization is often a malicious email and once the end user is socially engineered, he or she is then tricked into opening the attachment or clicking on a website link inside an email. “Malware authors are continually trying newer evasion tactics and ways to disguise the malware from analysis or make it difficult for the end user to notice that they are now infected.” Carl continues, “Our research showsthat sometimes, the point of infection and the duration that the malware author is inside the organization stealing data could actually be 200 days without detection.”

Thus, it is important to focus on stopping that lifecycle early on, making sure of good email security solutions in place and encourage employees to not open emails from unrecognized senders. Carl opines, “Earlier an attack is stopped, better it is for an organization.”

Expert Advice to Enterprises Carl remarks, “We always tell our customers it

is very important to understand the behavior of machines and end users inside the organization for understanding what is normal in order to identify unusual happenings better. Focus on the data inside the organization and be prepared for malware author tactics will change. To understand this, organizations need to take help from Security researchers as to understand detection technologies.

The fact is that no vendor can promise 100% detection, so enterprises will no doubt have malware breaching theirorganization’s perimeters.

This calls for a proper reporting system. Not every business has the ability to build up a team of security researchers. “On some fronts they have the funds and desire to do that, and we have seen that banks are actually at the forefront of security, as they realize the need to protect money there.

But not all businesses have such resources, so in those cases organizations can use security vendors such as us as their extended security operations center.”

Malware is used to penetrate an organization, so as real capabilities of malware evolve, and the delivery mechanisms evolve, the cybercriminals in the online black markets can actually sell malware as a service. The more this happens; anyone who buys such services can become cybercriminals. “That means more incidents of data breaches, and money being stolen from accounts. Thus security vendors are seeing more and more issues as malware are readily available nowadays,” adds Carl.

Spending on Protection Carl says that there is a typical trend where IT budget put aside for security, is as low as 10% in some cases. However, with the surge in cyber breaches, businesses have stated to realize that security of organization’s data is extremely important. Carl says, “It protects their brand, protects their ability to do business, it protects the reputation of organization and it reduces the likeliness they pay a fine when they are breached. In our recent findings, we observed that the cybersecurity decisions are being held at the board level.

So cybersecurity is not just an IT problem and is in focus C-Suite Execs too. It is about making sure you can do business in six months’ time by protecting your organization now.”

This in particular has raised the profile of cybersecurity for businesses with discussions at board level they can invest the right amount of money to mitigate the risk they want to reduce.

“So that is what we try to do with the resources with have, with different technologies and processes to allow businesses to remain profitable, to continue in business, and to be able to adapt to new technologies,” concludes Carl.

AXILSPOT // INTERVIEW

WE HAVE MASSIVE PLANS FOR INDIA As Shenzhen’s newest offering to the global IT industry, networking solutions’ vendor Axilspot recently announced its official launch into the Indian market. CEO Bruce Zhou talks about the company’s vision, game plan and market offerings in an exclusive with Enterprise IT World.

“There seems to be a greatscope, as 90% of the market is yet to get streamlined. Our key focus area will be Big Data,Cloud, IOT and Cyber Security etc. We

are moving ahead with strong road map and are already in the process of setting up teams globally.”

BY SANJAY@ACCENTINFOMEDIA.COM

What is Axilspot’s Vision?

Axilspot’s vision is to be one of the most preferred enterprise wireless networking brands in the global market. We also envision creating a highly skilled workforce across the globe to propel our growth.

How do you think Axilspothas an edge overcompetition in the market?

Most of the prevailing popular brands have failed to secure margins for theirpartners, at the same time multiple takeovers confused the market as well as made customers feel insecure.We are here to stay long and strong, we care about our partners and customers and will be taking best possible steps to ensure a mutually prosperous relationship and not just become another brand of selling boxes.

How do you find networking market in India currently?

There seems to be a greatscope, as 90% of the market is yet to get streamlined.With the new Govt. initiatives, IT infrastructure will grow in rapid pacein the coming years.Typically rural market still seems to be an unchartered territory and is waiting to be explored.

For Axilspot, India is one of the key markets.

BRUCE ZHOU, FOUNDER & CEO, AXILSPOT

We have already set up our India office and Regional Head and are now in the process of streamlining India operations. We will also aggressively focus on expanding our team to support our customers and in future we will be investing heavily to setup our own R&D centres in India.

Which industry verticals are generating major demand for network gear?

Overall, it’s the home users who generate more demand for WiFi routers globally. To add to it Axilspot is an enterprise brand, dealing in technology products for diversified verticalssuch as Financial, Hospitality, Education and Government.

IsAxilspotinterested in initiatives like Digital India Programme and Make in India?

Axilspot has Rscan patented technology for high density deployments and user data analytics. We offer complete solutions tocomplement smart city and digital India initiatives.We have just entered theIndian market and are in the process of discussion with consultants and solution providers who work closely in these projects.We also have a strong R&D and Software development team to

customize the diversified needs or any additional requirements in such projects. Post 2018 we will consider participating in Make in India once we have enough large projects to close and work on.

What are your expansion plans for India? Which part of the country is Axilspottargeting initially?

We have massive plans for India;we have appointed a Regional Director to take care of the India and SAARC market. In the next few weeks, we will be making further appointments to ensure good support to partners at local level.

Going forward we are planning to setup R&D, development and even have plans to participate in the Make in India project. We are hopeful and are contemplating to be up and streamlined within next 5 years.As an Enterprise brand we will first like to focus on all metro cities and specifically south and west will be our major focus areas.

What is the future road map of the company?

Being in to Enterprise Technology domain, currently we are focusing on WiFi. Our key focus area will be Big Data,Cloud, IOT and Cyber Security etc.We are moving ahead with strong road map and are already in the process of setting up teams globally.

NOVEMBER 2016 ENTERPRISE IT WORLD 37

THE STUFF // PRODUCTS & SERVICES

DELL EMC

FUJITSU

Dell EMC Isilon All-Flash for Unstructured Data Fujitsu New Small Form Factor Workstations Dell EMC’s new Isilon product family, combining the high performance of flash technology with the industry’s #1 scale-out NAS platform is designed to help IT organizations modernize their infrastructure and deliver on the capabilities of a digital business.

Traditionally, all flash array (AFA) products have focused primarily on structured or block data sets and applications that

support approximately 20% of all data in the data center. However, there is a growing imperative for IT to harness the value of unstructured data, which now accounts for 80% of all new data produced, managed and stored by enterprises today. To do this, organizations are using increasingly powerful next-generation applications and workloads that require high performance to process massive

unstructured data sets and deliver the accelerated business outcomes enterprises demand. Dell EMC sees this unstructured data opportunity as the final flash frontier that requires scale-out architecture designed to take advantage of flash media and provide the same enterprise-grade data protection, management, access and security that these unstructured data applications require

today.

Dell EMC is addressing this shift with the new Isilon All-Flash scale-out family of NAS storage.

Already a leader in All-Flash storage with 30.9% market share, Dell EMC has combined the extreme performance of flash technology with the proven scalability, true multi-protocol access and security of Isilon OneFS operating system.

KEY CAPABILITIES… • Designed for a wide range of next-generation applications and unstructured workloads that require extreme NAS performance including, • 4K streaming of data, genomic sequencing; electronic design automation and near real-time analytics with a choice of Big Data analytics vendors such as Hortonworks, Cloudera, Pivotal, IBM and Splunk.

• Can be deployed as a new cluster, or can seamlessly integrate with existing Isilon clusters.

• Powered by the OneFS operating system

Fujitsu’s two new small form factor workstation models – CELSIUS W and CELSIUS J – to the workstation line-up. Fujitsu is addressing customer demands for smaller, yet more powerful workstations and a minimum lifecycle of 36 months, while at the same time achieving maximum performance scores and low noise emissions.

Designed, engineered and produced in Germany, the new FUJITSU Workstation CELSIUS W and CELSIUS J models are specifically designed for demanding tasks and applications such as video editing, mechanical and electrical computer aided design (CAD), architecture, engineering and construction (AEC), and finance.

KEY CAPABILITIES… • The latest Intel Xeon E3-1200 v5 family processors • Super-fast PCIe SSDs to provide a quick loading of core applications • Designed for demanding tasks and applications

ZYXEL

B Y S A N J AY @ AC C E N T I N FO M E D I A . C O M

ZYXEL UAG4100 The ZyXEL UAG4100 Unified Access Gateway is an all-in-one wireless hotspot/access gateway developed to connectivity challenges in the hospitality industry. The UAG4100 offers premium features-like 802.11 a/b/g/n dual-radio Wi-Fi and a built-in WLAN controller which delivers scalability, capacity, and performance to fulfill guest access demands. The UAG 4100 also does tasks like account management, billing, and data

38 ENTERPRISE IT WORLD NOVEMBER 2016

retention capabilities.

The built-in WLAN controller manages up to 16 Aps making the UAG4100 an ideal fit for network deployments in places like hotel lobbies, smaller inns, hostels, BnBs, hospitals, lounges at airports and retiring rooms at railway stations. The UAG4100 is operated in combination with the SP350E ticket printer from ZyXEL.

KEY CAPABILITIES… • The built-in WLAN controller manages up to 16 Aps, • Offers granular bandwidth management

Think Fiber. Think CommScope.

Wherever your network is headed, it’s getting there with fiber connectivity. Nothing else offers the speed and agility your growing network demands— and no one but CommScope delivers the innovative fiber connectivity solutions you need to power the high-speed, high-bandwidth networks of tomorrow.

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