1. Zoho CRM
Zoho is an amazing tool for brands that want to stay at the top of their eCommerce marketing game and have a precise sales funnel to know the client is at which stage of the process.
The Zoho CRM also includes other sections where you can monitor and track other data, for example:
● You can analyze how your marketing campaigns are performing
● You can divide your products into different categories
● You can keep track of all your transactions and invoices
● You can track the order history of your Magento store
SugarCRM is an open-source solution for customer support and eCommerce store management. It is fully customizable and convenient and you can either use it as a web service or installed system.
If you run a Magento store, you can find every feature in SugarCRM that you need to communicate with your clients and nurture them during their journey with your brand. It has the following features that you will find useful:
● It allows synchronization and full integration between the Magento platform and CRM system.
● You can store all important data, including invoices, customer data, marketing campaigns performance data, etc.
● It has a corporate telephone system that you can use to make calls.
● It also records all the incoming and outgoing calls for record and analysis purposes, resulting in a better sales process and fast conversions.
Freshsales is an all-in-one CRM integration for the needs of a Magento store. Built with efficiency at its core, it has many advanced sales intelligence and workflow automation features.
To boost the productivity of your marketing teams significantly, it has many automation tools for lead segmentation and follow-up emails. If you are a startup and you are looking for a lightweight and feature-rich CRM for your online business, Freshsales is a good option. Some of its features include:
● Find out the best leads to close big tickets faster
● Leverage AI-enabled chatbots to chat with visitors and turn them into buyers
● Develop and nurture multi-channel campaigns
● Make customers’ journeys personalized based on their preferences and actions
A reliable Magento CRM solution can help you streamline your marketing and sales efforts while improving the quality of customer service that your brand provides. But, it is crucial to select a CRM tool that helps you do this seamlessly and affordably and depending on your business model. If you are looking for any help in selecting the right Magento CRM integration for your business, get in touch!