AC 23 Concurrent Session 3

Page 63

DRAFTING THE PERFECT ESOP

Sheryl C. Bayani-Alzona

Employee Benefits Law Group PC 10880 Wilshire Blvd., Suite 1101

Los Angeles, CA 90024

Direct dial: (310) 571-8896

E-mail: scba@employeebenefitslawgroup.com

2023 Annual Conference – Kansas City, MO

CE Requirements - Onsite

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

2023 Annual Conference – Kansas City, MO

• Why an ESOP? • Plan Design • Administrative Driven Issues • Multiple Plan Design Issues

Fiduciary Duties

Design Alternatives

ESOP Peculiarities

2023 Annual Conference – Kansas City, MO
AGENDA

Why an ESOP?

2023 Annual Conference – Kansas City, MO
Employee • Stock • Ownership • Plan

ESOP – Retirement Plan

2023 Annual Conference – Kansas City, MO

ESOP – Business Succession

2023 Annual Conference – Kansas City, MO

ESOP – Employee Ownership

2023 Annual Conference – Kansas City, MO

ESOP – Corporate Finance

2023 Annual Conference – Kansas City, MO

PLAN DESIGN

ESOPs seek largest number of employees

2023 Annual Conference – Kansas City, MO

ESOP – Plan Design

• Goals of the Company and Seller

• The Company’s Employee Pool

• The Transaction Design

2023 Annual Conference – Kansas City, MO

ADMINISTRATIVE DRIVEN ISSUES

Eligibility

2023 Annual Conference – Kansas City, MO
ESOPs seek largest number of employees

ADMINISTRATIVE DRIVEN ISSUES Eligibility

Therefore:

• More generous eligibility provisions than other types of retirement plans

• Eligibility may be any plan year or 12-month period where employee completes 1,000 hours

2023 Annual Conference – Kansas City, MO

ADMINISTRATIVE DRIVEN ISSUES Entry

• Simplest to "enroll" participants once a year, retroactively as of the first day of the year of eligibility

• Garners largest eligible compensation base in any given year

• Achieves broadest participation base

• Simplest to administer

2023 Annual Conference – Kansas City, MO

ADMINISTRATIVE DRIVEN ISSUES

Crediting Service: Eligibility

Eligibility: Best for ESOP to credit prior hours

• Crediting prior hours of service maximizes number of participants in new ESOP

• Thereafter, one year of service is applied to newcomers

• For acquired companies, typical to count predecessor service

2023 Annual Conference – Kansas City, MO

ADMINISTRATIVE DRIVEN ISSUES

Crediting Service: Vesting

2023 Annual Conference – Kansas City, MO
Best for new ESOP NOT to credit prior hours –the larger the plan, the wiser this is

ADMINISTRATIVE DRIVEN ISSUES

Crediting Service: Vesting… Cont’d

ESOPs typically receive larger contributions than other DC plans

Owner must have liquidity to cash out retiree stock; will want to reward longterm employees

Best to start vesting from scratch

Not required to credit services with acquired companies

2023 Annual Conference – Kansas City, MO

ADMINISTRATIVE DRIVEN ISSUES

Vesting Schedules

• Depends on the ESOP

• Most DC plans use six-year graded vesting schedule to avoid discrimination testing problems

• Typical number of ESOP participants means plan won't be top-heavy

• Three-year cliff seldom used

2023 Annual Conference – Kansas City, MO

ADMINISTRATIVE DRIVEN ISSUES

Allocation Formulas

Options are very limited

Vast majority of ESOPs allocate employer contributions proportional to compensation

2023 Annual Conference – Kansas City, MO •

ADMINISTRATIVE DRIVEN ISSUES

Allocation Formulas… Cont’d

• Points weighted or allocation "rate groups" can be used

• Must pass the average benefits test

• Work with your TPA to run the numbers

2023 Annual Conference – Kansas City, MO

MULTIPLE PLAN DESIGN ISSUES

Top Heavy Considerations

• Coordination among service providers is important

• ESOPs not often top heavy alone

• Top heavy minimum contribution can be made to ESOP or 401(k)

2023 Annual Conference – Kansas City, MO

MULTIPLE PLAN DESIGN ISSUES

Top Heavy Considerations… Cont’d

• Documents should specify (otherwise, may have to contribute to both plans)

• Generally 3% of eligible compensation is minimum

• Already budgeted ESOP contribution may cover it

2023 Annual Conference – Kansas City, MO

MULTIPLE PLAN DESIGN ISSUES

Coordinating with a 401(k)

• Can match 401(k) deferrals in the ESOP or the 401(k)

• Matching contribution may be made in cash or employer stock

2023 Annual Conference – Kansas City, MO

MULTIPLE PLAN DESIGN ISSUES

Coordinating with a 401(k)… Cont’d

• Consider ESOP leveraged shares for this allocation

• Consider allocations at dollar amount or stock amount

• ESOP must specify accounting method

2023 Annual Conference – Kansas City, MO

MULTIPLE PLAN DESIGN ISSUES

Safe Harbor 401(k)/ESOP

• Used to pass 401(k) discrimination tests

• Can be either safe harbor match or 3% non-elective contribution

• 100% vested in ESOP or 401(k)

2023 Annual Conference – Kansas City, MO

MULTIPLE PLAN DESIGN ISSUES

Safe Harbor 401(k)/ESOP… Cont’d

• Deposit to the ESOP or use loan release shares

• Both plans must comply with the document and notice requirements

• Make sure the plans coordinate

2023 Annual Conference – Kansas City, MO

MULTIPLE PLAN DESIGN ISSUES

Other Coordination Considerations

• Diversification options (roll to 401(k) plan – three investment options available?)

• Vesting computation period • Limitation year definitions

2023 Annual Conference – Kansas City, MO

MULTIPLE PLAN DESIGN ISSUES

Other Coordination Considerations… Cont’d

Plan year-ends for fiscal year companies

Is your plan specific enough?

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2023 Annual Conference – Kansas City, MO

FIDUCIARY DUTIES

Concerns

• Separate trust document?

Who is the Administrator per the plan?

Must trustee sign the plan?

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FIDUCIARY DUTIES

Concerns… Cont’d

• Who has power to amend?

• Is there a trustee contract agreement? • What does State law say about shareholder rights?

2023 Annual Conference – Kansas City, MO

FIDUCIARY DUTIES

Issues

• Have the fiduciaries read and accepted the document?

Who is the fiduciary who, per the plan, has the right and responsibility for accounting and valuations?

• Trustee?

• Committee?

• Company?

2023 Annual Conference – Kansas City, MO

FIDUCIARY DUTIES Issues…

Cont’d

Do trustees act unanimously or by vote?

Who pays advisors' fees?

2023 Annual Conference – Kansas City, MO •

DESIGN ALTERNATIVES

Type of ESOP

• Stand-alone plan with separate stock bonus plan, with or without 401(k) features, or a DB plan • More than one ESOP sponsored by same employer

• ESOP combined with a profit sharing plan

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO

DESIGN ALTERNATIVES

What is a KSOP

• One plan with a 401(k) feature: Can include elective deferrals, employer matching/nonelective contributions, in addition to ESOP contribution

• Single plan document?

2023 Annual Conference – Kansas City, MO

DESIGN ALTERNATIVES

What is a KSOP… Cont’d

One TPA doing administration?

One audit

One Form 5500

2023 Annual Conference – Kansas City, MO •

DESIGN ALTERNATIVES

KSOP: One or Two Plans

• Plan design provisions will vary if company is publicly traded or non-publicly traded

Private companies: Matching contributions in employer stock not subject to diversification

• Public companies: Must comply with PPA diversification rules

2023 Annual Conference – Kansas City, MO

DESIGN ALTERNATIVES

KSOP: One or Two Plans… Cont’d

• Generally can't use prototype plan for 401(k) when combined with ESOP

• Costly plan document? • ESOP admin generally takes longer than 401(k) plans

2023 Annual Conference – Kansas City, MO

DESIGN ALTERNATIVES

KSOP: One or Two Plans… Cont’d

Requires two different fiduciary provisions for investments in plan

• ESOP accounts: Trustee makes investment decisions - pooled account

• 401(k) accounts: Participant directed - segregated accounts

2023 Annual Conference – Kansas City, MO

DESIGN ALTERNATIVES

KSOP: Other Considerations

How to balance design expectations for employees

• Online account values

• Investment options

• Apathy towards stock

2023 Annual Conference – Kansas City, MO

ESOP PECULIARITIES

2023 Annual Conference – Kansas City, MO

ESOP PECULIARITIES

S CORPS and 409(p) Anti-Abuse Rule

• Concentration test applicable to S corps ensure broadbased stock ownership in ESOP • Layered, complex test

Have TPA/lawyer do a preliminary analysis

2023 Annual Conference – Kansas City, MO

ESOP PECULIARITIES

S CORPS and 409(p) Anti-Abuse Rule… Cont’d

• Census data in drafting plan

• Family aggregation

• Will the ESOP buy back the stock from terminated participants and reshuffle shares

• Will company redeem the shares - resulting in reverse dilution

2023 Annual Conference – Kansas City, MO

ESOP PECULIARITIES Distribution Dynamics

• Rules differ from other plans for timing, form and duration • Often designed based on company liquidity

• Be conservative, amend later

2023 Annual Conference – Kansas City, MO

ESOP PECULIARITIES

Distribution Dynamics… Cont’d

• Delay payment of shares purchased with Exempt Loan • Design evolves as value fluctuates • Design evolves as plan liquidity fluctuates

2023 Annual Conference – Kansas City, MO

ESOP PECULIARITIES Distribution Dynamics… Cont’d

• ESOP has distribution exception from anti cutback rules

• Code says "modify"; regulations lay out availability and amendment restrictions

• Who has the power to "amend"?

2023 Annual Conference – Kansas City, MO

ESOP PECULIARITIES

Distribution Dynamics… Cont’d

• Does any fiduciary dare flex the power to "modify"?

• Distribution policies vs plan document provisions

• IRS attitude towards "policies"

2023 Annual Conference – Kansas City, MO

ESOP PECULIARITIES

Other Design Considerations

• "Reshuffling" and "Rebalancing" now permitted

• No longer discretionary availability

Periodically amend vs plan liquidity based

2023 Annual Conference – Kansas City, MO

ESOP PECULIARITIES

Other Design Considerations… Cont’d

• Timing of accounting, and at what value?

What about right to elect stock distribution and coordination with statutory diversification?

2023 Annual Conference – Kansas City, MO

Secret Word for CE

Charlie Parker

2023 Annual Conference – Kansas City, MO

PARTING THOUGHTS

Design with the TPA in mind

• IRS or DOL (or both) will look at it many years later • Be conservative first, generous later

2023 Annual Conference – Kansas City, MO

DRAFTING THE PERFECT ESOP

Employee Ownership When You Are Not Looking to Sell

Robert (Bob) Scarlata

Sr. Managing Director

Cell: 615-512-3555

Bscarlata@WhiteHorse-Partners.com

Jordan Bergkamp

Partner

Direct: 816-983-8269

Jordan.Bergkamp@HuschBlackwell.com

2023 Annual Conference – Kansas City, MO

CE Requirements - Onsite

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

2023 Annual Conference – Kansas City, MO

Why an ESOP Now?

Business is going well, and you are not ready to retire. The thought of exiting your business is a long way away.

So, why now?

We will cover:

I. Reasons to Sell Before an Exit

II. Whether to Consider a Full Sale or a Partial Sale

III. Potential Tax Savings and Other Benefits to ESOPs

IV. Questions From the Audience

2023 Annual Conference – Kansas City, MO

Reasons to Consider a Sale Before an Exit

2023 Annual Conference – Kansas City, MO

ESOPs as a Diversification Tool

What portion of your personal net worth is represented by your business ownership interest? If you are like most business owners, an overwhelming percentage is in your company.

ESOPs allow owners to take some chips off the table and diversify into other investments .

It does not need to mean loss of control – partial sales allow owners to diversify yet still maintain full control of the company.

2023 Annual Conference – Kansas City, MO

ESOPs as a Tool to Mitigate Risk

ESOPs allow owners to protect themselves and their families when things don’t go to plan, such as death or disability.

None of us are guaranteed tomorrow.

Better to plan your exit today versus a day in the future when you are forced to. Particularly when pay-outs can take many years.

2023 Annual Conference – Kansas City, MO

ESOPs Are a Way to Reward Employees

ESOPs are not only great for the owners but also for employees.

- Provides a significant retirement benefit at zero cost to them

- An ‘ownership’ culture where employees are more motivated

- Consistently voted ‘best places to work’

- Incentive to build a strong middle management team to run the company without the owner

With 75 million Boomers expected to retire by 2030, how can your business attract and retain employees in the current economic environment? -> ESOPs provide a way to create that competitive advantage.

2023 Annual Conference – Kansas City, MO

ESOP Share Value for Example Employee

Greg is a 45-year-old engineer who is making $75k per year. His company has been sold to an ESOP for $12 million. What does the sale mean to him?

Let’s assume:

• He works at the company until retirement (age 65)

• Both the company value and Greg’s salary increase at 3% per year

• His salary accounts for 12.5% of total company compensation

After working for 20 years, Greg’s ESOP shares could be worth: $910,000

This is in addition to his 401k value; plus, any savings he has made from his annual salary.

2023 Annual Conference – Kansas City, MO

ESOPs Perform Better than Non-ESOPs

Research has shown ESOPs perform better versus comparable nonESOPs:

• Increased productivity - Output per employee increases 4% – 5% on average

• Faster growth - Job growth rates 25% higher over a 10-year period

• Increased performance - Sales growth +3.8% & employment growth +3.4% relative to pre-ESOP

• Less turnover - Employee layoffs 1/4 that of non-ESOP companies

2023 Annual Conference – Kansas City, MO

A Friendly Alternative to Private Buyers

ESOPs can be viewed as a friendly alternative to selling your company to a third-party.

With the right advisor team, ESOP sales can be significantly lower stress for the owner and can result in a faster and easier transaction versus a private sale.

Up to fair market value is paid for your company, by law.

2023 Annual Conference – Kansas City, MO

Full Sale or Partial Sale

2023 Annual Conference – Kansas City, MO

ESOP Transactions Are Flexible

Perhaps the greatest aspect of ESOP transactions are their flexibility.

There is no defined amount – 30%, 50% or 100% - you choose how much of the company to sell to an ESOP.

ESOPs allow ultimate flexibility as to how much of the company is sold and when. The business owner(s) can remain in control.

2023 Annual Conference – Kansas City, MO

Partial Sale

Pros:

- Partial sale can leave you in control of the business if needed for strategic reasons.

- Excellent option for family businesses or those with shared ownership, where just one shareholder needs or wants to retire.

-

No minimum percentage needs to be sold to an ESOP (a min. of 30% is required for a 1042 rollover). Can be increased over time.

2023 Annual Conference – Kansas City, MO

Partial Sale

Cons: - Minority stakes may be valued lower because they are less attractive to buyers (and therefore valuation firms).

- Administration costs are mostly the same whether a full or partial sale.

- Partial ESOPs may have fewer annual ESOP contribution expenses to offset costs.

- Section 409(p) testing can be challenging.

- The ESOP is also entitled to its pro-rata share of any distributions. If the “S” Corp makes distributions to the owner for taxes, the ESOP must also receive a distribution, which may be more than the company wants to contribute.

- “S” corporation distributions paid on ESOP shares are not tax deductible.

2023 Annual Conference – Kansas City, MO

Full Sale

Pros: - Likely a higher fair market valuation per share versus a partial sale - an ESOP would be willing to pay more on a per share basis for a controlling block of stock as opposed to a minority interest.

- Smarter financial decision from an ongoing administrative cost perspective.

Cons: - Seller loses legal control of the company. However, selling business owners can stay in a leadership role post-sale.

- 1042 is a tax deferral, not a tax saving.

2023 Annual Conference – Kansas City, MO

Tax Savings and Other Benefits

2023 Annual Conference – Kansas City, MO

Section 1042: Zero Taxes on the Gain

Sellers of “C” corps can elect to take advantage of Section 1042 and rollover 100% of share value into Qualified Replacement Property (QRP). This allows owners to defer capital gains taxes on transaction proceeds.

This means ZERO taxes at closing.

Companies must be a “C” corp. to take advantage of 1042. The seller must sell at least 30% to the ESOP. The seller must purchase the QRP within a period that is 3 months before and 12 months following the transaction.

2023 Annual Conference – Kansas City, MO

Potentially Zero Taxes on Operations Post-Close

Companies can take advantage of ESOP law to structure ESOP ownership so there are zero Federal or State taxes on operations, by setting up as an “S” corp.

This means that to the extent the ESOP owns the company, the cash flow that would otherwise be used to pay taxes becomes available to make acquisition debt service and fund growth opportunities:

• Increased cash flow for the company

• Bank and seller notes can be partially or fully paid with tax free earnings

2023 Annual Conference – Kansas City, MO

Tax Savings on an Example Client

Bill is the owner of ABC Manufacturing in California. He is fit and healthy and looks forward to retirement soon. He is considering his exit options.

• Est. company value: $18.3MM

By selling to an ESOP vs. a private buyer, Bill can increase his takeaway by an incredible $7.9MM, even for the same selling price.

2023 Annual Conference – Kansas City, MO

ESOP vs. Private Sale: Financial Comparison

*Required transaction value to result in a comparable Net to Owner as an ESOP sale.

2023 Annual Conference – Kansas City, MO
Private TransactionStock Sale ESOP Comparable NetPrivate Transaction* Value 18,300,000 18,300,000 30,000,000 EBITDA Multiple 5.0 5.0 8.2 Less: Taxes (estimated) (5,738,886) - (9,486,096) Plus: Warrants (Net Present Value) - 2,115,466Net to Owner 12,561,114 20,415,466 20,513,904 Percentage Increase 62.5% Dollar Value Increase 7,854,352

The Power of Compounding

By selling to an ESOP, Bill has deferred $5.74MM in taxes that he otherwise would not receive. This holds incredible value for him and his family as an investment*:

* Assuming an 8.5% market growth rate.

2023 Annual Conference – Kansas City, MO
Age 65 Age 75 Age 85 Investment Value 5.74MM 12.98MM 29.34MM Interest Earned - 7.24MM 23.60MM

Secret Word for CE

Fritz’s

2023 Annual Conference – Kansas City, MO

Questions From the Audience?

2023 Annual Conference – Kansas City, MO

Closing Comments

No man is an island.” - John Donne

No founder or owner created their company alone. What better gift from you to those who helped you turn it into what it is today?

ESOPs – “Do Well And Do Good” at the same time.

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO Contact Us To Find Out More
Managing Director Cell: 615-512-3555 Bscarlata@WhiteHorse-Partners.com Jordan Bergkamp Partner Direct: 816-983-8269 Jordan.Bergkamp@HuschBlackwell.com
Robert (Bob) Scarlata Sr.

CE Requirements - Onsite

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

2023 Annual Conference – Kansas City, MO

ESOP Valuation in Uncertain Times

2023 Annual Conference – Kansas City, MO
Gregory E. Kniesel, ASA Robert C. Hilton, ASA

Learning Objectives

At the end of the session, you will be able to:

• Understand some of the major economic changes from a year ago

• Recognize how some of these economic changes may impact ESOP valuation

• Anticipate some of the diligence questions necessitated by the economic changes

2023 Annual Conference – Kansas City, MO

Annual ESOP Valuation Process

ESOP shares must be valued at least annually, as of the plan year-end, in connection with the ongoing administration of the ESOP

2023 Annual Conference – Kansas City, MO

Financials and Projections

• Historical Financials

• Projections

• Built from ground up or top down?

2023 Annual Conference – Kansas City, MO

Due Diligence Call/Meeting

• More factors than typical to be discussed

• Supply Chain, Labor, Inflation for example

• Volume vs. Pricing

2023 Annual Conference – Kansas City, MO

Economic Research

Cost of Capital

• 20 Year Treasury 1.94% on 12/30/21 to 4.41% on 12/30/22

• Equity & Microcap Premium 8.71% to 9.02%

• Total Cost of Equity up about 2.5% •

Cost of Debt

• Prime Rate 3.25% to 7.50%

• Moody’s Baa Corp Bond Yield 3.37% to 5.87%

2023 Annual Conference – Kansas City, MO

Economic Research

• Stock Market

• Down about 20% in 2022

• Transactions (Data per GF Data)

• Q4 Deal Volume Down over 50% 2021 to 2022

• Volume lowest in 5 years

• Q4 EBITDA Multiples down about 10% (7.5x to 6.8x)

2023 Annual Conference – Kansas City, MO

Income Approach

Discounted Cash Flow (“DCF”) Method

• DCF analysis incorporates economic, industry, & company-specific factors

• Forecast impacted by changing conditions

• Significantly increased cost of capital

• Cost of Equity and Cost of Debt both up.

• Combined roughly 20% value impact year over year.

2023 Annual Conference – Kansas City, MO

Income Approach

Capitalization of Income Method

• Uses the past results to estimate the future

• Given the changes in economic conditions, does that past reasonably represent future expectations?

2023 Annual Conference – Kansas City, MO

Market Approach

• Guideline Public Company Method

• Market down about 20%

• Impact of performance, growth, margins, returns, and risk on Multiples

• Forward multiples versus historical multiples

• Guideline Transaction Method

• Impact of comparable timing

• Prior Transaction Method

• Still relevant?

2023 Annual Conference – Kansas City, MO

Asset (Cost) Approach

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Any impact?
Adjusted Net Asset Method •

Additional Valuation Considerations

• SARs

• Phantom Stock

• Warrants

• Offers to buy/sell

• Discount for Lack of Marketability

• Repurchase Obligations

• Other

2023 Annual Conference – Kansas City, MO

Reconciliation with Prior Year

Trustee and financial advisor should be able to reconcile the current valuation with past valuations and understand the differences.

Factors that impact changes in value:

• Company performance & expectations

• External factors (industry & economy)

• Company balance sheet (e.g., debt & cash levels)

• Valuation multiples in the industry

• Stock market and state of the M&A market

2023 Annual Conference – Kansas City, MO

Secret Word for CE

Harry S Truman

2023 Annual Conference – Kansas City, MO

Questions

2023 Annual Conference – Kansas City, MO

Gregory E. Kniesel, ASA

Greg is Managing Director of Value Management Inc. and has been actively engaged in the appraisal profession since 1989. He functions as a project manager responsible for financial analysis, economic analysis, and valuation of closely-held enterprises, asset-holding entities, intangible assets and publicly-traded securities. Greg has also prepared fair value analyses for financial reporting purposes, and served as an adviser in the purchase and sale of business enterprises. His appraisals have been used for financial reporting purposes, estate planning, ESOPs, mergers and acquisitions, marital dissolutions, recapitalizations, dissenting stockholders' actions, estate and gift tax, and fairness opinions.

gek@valuemanagement.com

770-262-7259

Greg is an Accredited Senior Appraiser (Business Valuation) of the American Society of Appraisers and has served on The ESOP Association's Valuation Advisory Committee for over 15 years. He has taught business valuation courses and continuing legal education classes. Greg has spoken at numerous professional conferences and seminars on various business valuation topics, including ESOPs and mergers and acquisitions, and has provided expert testimony regarding business valuation issues.

Greg has authored various articles in Valuation Strategies, The Journal of Employee Ownership Law and Finance, and Journal of Taxation.

2023 Annual Conference – Kansas City, MO

Robert C. Hilton, ASA

Rob is a Managing Director of South Park Advisors, an independent business valuation firm that caters to business owners, attorneys, accountants, ESOP Trustees, commercial bankers, trust departments, insurance agents, and financial planners. He has more than 20 years of experience providing valuation services to both private and public companies ranging in size from less than $1 million to $1 billion in sales.

These services have been used in connection with employee stock ownership plans (ESOPs), business succession planning, estate & gift tax reporting, mediation, equity sales, buy/sell agreements, recapitalizations, stock option plans, charitable foundation reporting, and lending purposes. Rob also focuses on the valuation of covenant-not-to-compete and non-solicitation agreements.

Rob is Executive Vice President of the New York/New Jersey Chapter of the ESOP Association. Rob is a regular speaker at national and regional ESOP conferences. He also frequently speaks on exit planning in general at various local, regional, and national events.

2023 Annual Conference – Kansas City, MO
585-473-3713
rhilton@southparkval.com

From Burnout to Flourishing: Develop High-Quality Connections to Increase Employee Engagement

2023 Annual Conference – Kansas City, MO

CE Requirements - Onsite

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO
In life, it’s not the hand you’re dealt, it’s how you play it.

1st Exercise

What are the odds that tonight’s lead story on the news is positive?

(This is my iPhone screenshot)

2023 Annual Conference – Kansas City, MO
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Tom Bagwell

• 2003 – MySpace

• 2004 – Facebook

• 2005 – YouTube

• 2006 – Twitter

• 2007 – Tumbler

• 2010 – Instagram & Pinterest

• 2011 – Snapchat

• 2016 - TikTok

2023 Annual Conference – Kansas City, MO
“If you are not paying for it, you’re not the customer; you’re the product being sold.”
Tom Bagwell
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2023 Annual Conference – Kansas City, MO Tom Bagwell 6
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Tom Bagwell
2023 Annual Conference – Kansas City, MO
The words you use create the world you live in

Negative Words

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© Thomas Bagwell
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Positive Words
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© Thomas Bagwell
2023 Annual Conference – Kansas City, MO ©
(Seligman, et al, 2015)

Well, what are we going to do about it?

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2023 Annual Conference – Kansas City, MO
3
If you don’t like the movie, change the script 1
Tom Bagwell

High-Quality Connections

• Pathway to Flourishing

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Tom Bagwell
2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO

What People Want

To be seen
To be heard

What People Want

• To be seen

• To be heard

• To make a contribution

2023 Annual Conference –

What People Want

• To be seen

• To be heard

• To make a contribution

• To be recognized

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What Makes People Feel Great????

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NOT That Opium!

Other People Matter

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2023 Annual Conference – Kansas City, MO 4 Intelligences • MeQ © – self-awareness.
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• Pair up with someone you don’t know well

• Create a High-Quality Connection

2023 Annual Conference – Kansas City, MO
One Minute Challenge!!!!
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© Thomas Bagwell

What did you do to form a High-Quality Connection?

• First moments matter to set a trajectory of relating

• Questions and inquiries are essential resources for connection

• Common ground can be discovered relatively quickly

• Let your bodies talk!

• Non-verbal communication speaks volumes.

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© Thomas Bagwell
2023 Annual Conference – Kansas City, MO
do you know a people connection is High-Quality? 26
How

You Feel It –Vitality

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–Positive
28
You Sense It
Regard
2023 Annual Conference – Kansas City, MO You Know It –
Mutuality
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© Thomas Bagwell

Connection is Essential to our Humanity

2023 Annual Conference – Kansas City, MO

Strengthening effects of High-Quality Connections

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High-Quality Connectionsmatter in Organizations

• Enhanced Cooperation

• Greater attachment of employees, customers and suppliers

• Increased adaptability

• Repeat business and lower cost of goods sold

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Tom Bagwell Monica Worline & Jane Dutton

High-Quality Connections –matter to people

• Broader thinking

• Builds resilience

• Enhanced self-image

• Increased cooperation

• Job satisfaction

• Greater organizational citizenship

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Tom Bagwell

Playing

• Participating in a game with another where the goal is to have fun

Respectful engagement

• Engaging the other in a way that sends a message of value and worth

HQCs

Task enabling

• Helping another person’s successful performance

Trusting

• Conveying to other person that we believe they will meet our expectations and are dependable

2023 Annual Conference – Kansas City, MO
agwell

Job Architecture

• Create more respect

• Foster more trust

• Increase helping

• Design play/fun

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Redesigning my job as Professor

• More Respect

– Know names before class

– Use names during class

– Improve pronunciation of names

• More Help

– Hold more office hours

– Provide individual feedback

– Give cell phone number

• More Trust

– Display vulnerability early through story

– Give others the benefit of the doubt

• More Play

– Participate in class exercises.

Playful breaks

2023 Annual Conference – Kansas City, MO
36
Tom Bagwell

Redesigning my role as EVP

• More Respect

– Talk with each new employee in 1st week

– Timely performance reviews with a development plan

• More Helping

– Ask for help

– Create coaching mindset

– Solicit feedback to make my ideas better

• More Trust

– Display vulnerability in training sessions

– Share why I care so much

• More Play/Fun

– Ensure gamification is being used

– Celebrate work anniversaries

2023 Annual Conference – Kansas City, MO
37
Tom Bagwell
agwell

Redesign Routines to Foster HQC

• What’s a Routine:

– Repeated, recognizable ways of doing activities in organizations.

– Examples

• Hiring

• Training

• Meeting

• Rewarding

• Evaluating

2023 Annual Conference – Kansas City, MO
39
Tom Bagwell

Routine of Welcoming: Why does it Matter?

• Impacts beginnings or first moments when an individual joins a community. First moments matter!

• Often core to values such as teamwork, care and respect.

• Often central to building teams.

• Building HQC through welcoming

2023 Annual Conference – Kansas City, MO
40
Tom Bagwell
2023 Annual Conference – Kansas City, MO agwell

What can you do?

• Ask yourself four questions?

How do I foster more respect?

– How do I create more helping?

– How do I make it more fun/play?

How do I encourage more trusting?

2023 Annual Conference – Kansas City, MO
Tom Bagwell
42

Welcoming Routines – More Play

2023 Annual Conference – Kansas City, MO
• Party on new employee’s first day! • Trivia Contest /Scavenger Hunt
43
Tom Bagwell

Welcoming Routines –More Respect

2023 Annual Conference – Kansas City, MO
44

Welcoming Routines – More Helping

• Assign “Buddy”/Mentor

• Give small project that they can accomplish

2023 Annual Conference – Kansas City, MO
45

Welcoming Routines – More Trust

• Give employee cell phone number

• Tell them you trust them

• Explain how important their job is to you, the company and the customers

2023 Annual Conference – Kansas City, MO
46

• Pick a routine

Hiring

Welcoming

Meetings

Training

– Breaks

• Ask 4 questions, what can I do to generate:

More Respect

More Trust

More Helping

More Fun/Play

Your Turn
47
Tom Bagwell

Boulevards Secret Word

2023 Annual Conference – Kansas City, MO

Thank you!

2023 Annual Conference – Kansas City, MO
Tom Bagwell Jason Wellman
2023 Annual Conference – Kansas City, MO Have and Have Nots – The Challenges of a Mature ESOP Doug Johnson Principal ® Johnson.douglas@principal.com

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO
CE Requirements - Onsite

What we will Cover Today

• What is the issue of the have and have nots?

• How does it happen?

• What is the concern?

• Provide tools and strategies available to avoid/remedy the issue

2023 Annual Conference – Kansas City, MO

What is the Issue?

• Some employees (typically longer term) accumulate significant stock balances, while newcomers have much smaller balances

• Very few shares available for allocation each year

• Newer employees may receive very few shares each year

2023 Annual Conference – Kansas City, MO

What is the Concern?

• Creates two “classes” of employees

• One group is highly motivated to protect and enhance account value

• They view employee ownership as something truly significant

• Other group has meager account balances and are unlikely to see any benefit in the ESOP

• They may view the ownership culture with disinterest and cynicism

• Employee ownership message may stop working • Could result in accelerated repurchase liability concerns

2023 Annual Conference – Kansas City, MO

How does it Happen?

ESOP loan payment

• Fast repayment results in fast accumulations for those around during loan repayment period

• Very few shares available for employees hired after loan has been paid off

Mature ESOP

• Slow turnover

• Under utilized diversification feature

• Reduction in benefit levels after loan repayment

• Lengthy deferral of benefit distributions

• Acquisitions

• All shares are already allocated so this large block of new employees are left out

2023 Annual Conference – Kansas City, MO •

How can we Avoid/Remedy

• Longer loan repayment schedule

• Recycling shares

• Contribute additional/new shares

• Buy an additional block of shares

• Releverage - redeem shares and obtain new loan

2023 Annual Conference – Kansas City, MO

How can we Avoid/Remedy

Expanded and/or mandatory diversification • Creative allocation formula

Rebalancing

Reshuffling

Declare victory and sell the company!

2023 Annual Conference – Kansas City, MO

Longer Loan Repayment Schedule

• Internal loan can be longer than outside bank loan

• Share release is based on this internal loan

• Determine loan amortization schedule by calculating a “normal” level of benefits over time

• Loan terms can be “stretched” so a large number of veteran ESOP participants will be leaving company when loan is paid off

2023 Annual Conference – Kansas City, MO

Recycling Shares

• An exchange of cash for shares so the participant receiving a distribution can be paid in the form of cash

• Three options when an employee terminates

• Company redeems shares and retires shares

• Company redeems shares and recontributes

• Shares remain in ESOP and are recycled to existing participants with cash balances

• Distribution policy impacts number of shares available from terminated participants for recycling

• May potentially be largest source of shares for allocation to the have not participants

2023 Annual Conference – Kansas City, MO

Contribute Additional Shares

• Re-contribute shares that were redeemed from terminated participants each year

• Contribute shares from treasury stock

• Issue new shares to contribute

• May cause some share price dilution

• Typically used judiciously due to share dilution

2023 Annual Conference – Kansas City, MO

Buy an Additional Block of Shares

• Only if ESOP is not already 100% owner

• Non-ESOP shareholders must be prepared to sell to the ESOP

• Great potential source of new shares, but not always a viable option

2023 Annual Conference – Kansas City, MO

Releveraging

• Redeem shares and obtain new loan for these shares (which will be held in suspense)

• Loan is repaid with regular annual ESOP contributions

• Release of shares is spread over term of the loan

• “Layering” several loans over many years could result in a significant block of shares in the suspense account

• May be a good option if a large number of shares become available in a given year

• Retirement of a participant with a large account balance

• Special distribution/diversification windows

2023 Annual Conference – Kansas City, MO

Enhanced Diversification

• Diversification option must be available for participants at least age 55 with 10 years of participation

• This may be accelerated or extended

• Offer diversification at an earlier age (age 50 for example)

• Require fewer years of participation in order to diversify

• Increase amount available each year (such as 50%)

• Extend past the normal 6-year diversification window

• Goal is to generate more shares available for recycling, releveraging , or redemption/contributions

2023 Annual Conference – Kansas City, MO

Mandatory Diversification

• Participants don’t often elect when company stock out-performs market

• Takes decision out of participant hands

• May be limited design options due to non-discrimination rules

• Examples

• Diversification participants don’t share in recycling of shares

• All diversification eligible participants are required to transfer eligible amount to 401(k) plan

• Forced distribution at normal retirement age, including active participants

2023 Annual Conference – Kansas City, MO

Creative Allocation Formula

• Majority of ESOPs provide that contributions are allocated on eligible wages – this doesn’t need to be the case

• The only requirement is that the allocation formula doesn’t discriminate against non-highly compensated employees (have nots are typically not highly compensated employees)

• Use a points allocation formula

• Could be based on hours worked

• Award extra points in the early years of participation (i.e. 5 bonus points in first year, 4 in year 2, 3 in year 3, etc.)

• Would require additional compliance testing

2023 Annual Conference – Kansas City, MO

Rebalancing

• Reallocate the cash account and the share account so all participants have the same proportion of cash/shares as the trust holds

• Example: Trust holds 25% cash and 75% stock

• Frank has $1,500 in cash and $8,500 in shares ($10,000 total account value)

• Adjust his account so he now has $2,500 in cash (25%) and $7,500 (75%) in shares

• Transfer $1,000 worth of shares for $1,000 in cash

2023 Annual Conference – Kansas City, MO

Rebalancing

• Must have cash in the plan to be an option

• Must be outlined in plan document or distribution policy

• Communication to participants may be difficult

• Will be more complicated if ESOP has accounts not all participants are eligible to receive (i.e. 1042 shares)

2023 Annual Conference – Kansas City, MO

Rebalancing

Accounts prior to Rebalancing

For illustrative purposes only

2023 Annual Conference – Kansas City, MO
CASH SHARE VALUE ($) TOTAL PERCENT OF SHARES Frank Green $1,500 $8,500 $10,000 85% John Black $4,000 $1,000 $5,000 20% Sally Brown $750 $9,250 $10,000 92.5% Total $6,250 $18,750 $25,000 75% Percent Total 25% 75%

Rebalancing

Accounts after Rebalancing

For illustrative purposes only

2023 Annual Conference – Kansas City, MO
CASH SHARE VALUE ($) TOTAL PERCENT OF SHARES Frank Green $2,500 $7,500 $10,000 75% John Black $1,250 $3,750 $5,000 75% Sally Brown $2,500 $7,500 $10,000 75% Total $6,250 $18,750 $25,000 75% Percent Total 25% 75%

Reshuffling (Segregation)

• Transfer former participants out of participant stock and into cash

• Must have cash in the plan

• Must be outlined in plan document or distribution policy

• Vested balance vs. total balance?

• Cash flow requirement is similar to offering immediate distributions

• Payout is still able to be delayed (to prevent “taking the money and running”)

2023 Annual Conference – Kansas City, MO

Declare Victory and Sell the Company

• Participants have accumulated quite large account balances

• Unsure how repurchase obligations will be met due to such large account balances -- and it seems insurmountable

• Purpose of the ESOP was to generate wealth through stock ownership, which was accomplished

• Declare victory and put up a “for sale” sign!

2023 Annual Conference – Kansas City, MO

Secret Word for CE

Martins

2023 Annual Conference – Kansas City, MO

QUESTIONS?

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO Thank you! Doug Johnson Principal ® Johnson.douglas@principal.com

Important Information

The presenter gather their data from sources they consider reliable; however, they do not guarantee the accuracy or completeness of the information provided within this presentation.

The material presented reflects information known to the presenter at the time this presentation was written, and this information is subject to change. The presenter makes no representations or warranties, expressed or implied, regarding the accuracy of this material. The views expressed in this material accurately reflect the personal views of the authors and do not necessarily coincide with those of their employers.

The presenter does not provide accounting, tax or legal advice. The information and material presented herein is provided for educational and informational purposes only and is not intended to constitute accounting, tax or legal advice or to substitute for obtaining accounting, tax or legal advice from an attorney or licensed CPA.

2770917-032023

2023 Annual Conference – Kansas City, MO

How NCEO Research and Data Can Help You and Your Business

2023 Annual Conference – Kansas City, MO

CE Requirements - Onsite

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

2023 Annual Conference – Kansas City, MO

Ways our research can help

Be the prime source of comprehensive, user-friendly data on employee ownership

Provide benchmark data on best practices to help EO companies make data-driven decisions

Document the benefits of EO for individuals, companies, and communities

2023 Annual Conference – Kansas City, MO
2

Questions we can help answer

1. How many ESOPs are in my specific industry code?

2. How much do other ESOPs pay their c-suite executives?

3. What type of trustees do other ESOPs have?

4. How can I better show my employees the benefits of working for an ESOP?

5. What kinds of ESOPs are in my state?

6. How do ESOPs benefit my local community?

2023 Annual Conference – Kansas City, MO
3

ESOP Data

2023 Annual Conference – Kansas City, MO
4

National statistics on ESOPs

ESOPs hold more than $1.6 trillion in total plan assets

ESOPs paid out over $149 billion in benefits in the most recent year

Approximately 254 ESOP companies are set up each year

2023 Annual Conference – Kansas City, MO
5

Privately held ESOP companies by all industry categories

Professional/Sci./Tech. Services

Manufacturing

Construction

Finance/Insurance/Real Estate

Wholesale trade

Retail trade

Administrative support

Health care and social assistance

Transportation

Holding companies

Agriculture/mining/utilities

Other services

Information

Accommodation and food services

Educational services

Arts, entertainment and recreation

2023 Annual Conference – Kansas City, MO
0.2% 0.3% 1% 2% 2% 2% 2% 2% 2% 3% 6% 9% 13% 15% 20% 21%
6

NCEO ESOP database

2023 Annual Conference – Kansas City, MO
7

Employee ownership by the numbers

2023 Annual Conference – Kansas City, MO
8

Employee ownership on websites

Privately-held ESOPs (n=5,380)

Privately-held ESOPs (n=5,380)

2023 Annual Conference – Kansas City, MO
Number Percent
Number
Privately-held ESOPs (n=5,380) Number Percent Mention employee ownership 3,496 51% Note the percent employee owned 1,822 59% 9

Key takeaways

1. Many ESOPs are not advertising their employee ownership at all.

2. There is much room to grow in terms of ESOP companies communicating the benefits to their employees, clients, and customers of their being an employee owned company.

3. Far fewer are highlighting that their company is 100% owned by the employees.

2023 Annual Conference – Kansas City, MO
10

Terminated ESOPs

2023 Annual Conference – Kansas City, MO Status N Percent of Total Still in business (includes one with lawsuit related to the termination) 266 56% Acquired (includes 12 acquired by an ESOP company) 161 34% Out of business (includes 3 with bank bankruptcies) 47 10% Total 474 100%
11

Survey Data on ESOP Company Practices

2023 Annual Conference – Kansas City, MO
12

Survey data on ESOP companies

• Executive compensation

• Corporate governance

• Handling the repurchase obligation

• ESOP benefit levels

• ESOP transactions

• Topics surveys

Uses: Learn from peers, 3rd-party compensation data, best practices, messaging…

2023 Annual Conference – Kansas City, MO
13

ESOP repurchase obligation survey

• Over 250 respondent ESOP companies

• Wide range of company sizes and industries

• Data collected in Jan-March 2023

• Full results are available now. Our thanks to our respondents!

2023 Annual Conference – Kansas City, MO
14

Example section from 2017 ESOP repurchase obligation survey

2023 Annual Conference – Kansas City, MO
15

2022 ESOP executive compensation survey

Base, incentive, stock-based, deferred, and total compensation percentiles for 8 executive positions

• Demographic information for comparisons, including:

• Size (revenue and employee count)

• Industry

S vs. C corporation

Questions about equity granting methods, ESOP benefit level, and more

In addition to executive compensation, this year we asked questions focusing on the labor market

2023 Annual Conference – Kansas City, MO
16

Example from 2022 executive compensation survey: construction compensation percentiles

2023 Annual Conference – Kansas City, MO
A. Compensation Percentiles CEO CFO COO CIO DIV VP HR SALES SVCS VP Base pay n 65 56 30 8 38 30 22 22 10th percentile $180,000 $121,100 $140,220 - $134,529 $80,000 $104,390 $135,557 25th percentile $210,012 $131,583 $190,000 - $150,000 $95,000 $126,295 $156,750 50th percentile $250,000 $181,870 $232,215 - $183,000 $111,245 $182,500 $175,000 75th percentile $320,000 $237,156 $300,000 - $234,900 $167,500 $208,053 $200,850 90th percentile $450,000 $297,480 $350,000 - $269,900 $205,500 $249,889 $220,248 Cash incentives n 58 53 28 8 36 27 18 19 10th percentile $23,800 $15,360 $19,040 - $13,500 $3,762 $9,100 $16,240 25th percentile $51,250 $24,500 $29,000 - $19,950 $10,000 $20,698 $22,500 50th percentile $114,917 $53,000 $115,000 - $52,500 $18,710 $38,000 $53,000 75th percentile $301,650 $140,000 $173,750 - $128,125 $65,000 $67,784 $92,500 90th percentile $645,000 $316,000 $412,000 - $475,000 $114,000 $200,000 $260,722 Stock-based compensation n 25 23 13 1 12 5 5 9 10th percentile $11,840 $6,649 $8,303 - $11,244 - -25th percentile $20,000 $12,500 $22,625 - $26,265 - -50th percentile $60,000 $38,000 $55,943 - $38,000 - -75th percentile $200,000 $58,955 $250,000 - $161,500 - -90th percentile $915,393 $145,600 $1,320,000 - $1,105,600 - -Total pay n 65 56 30 8 38 30 22 22 10th percentile $234,820 $146,266 $188,600 - $154,098 $85,000 $116,916 $149,797 25th percentile $300,000 $176,372 $238,600 - $174,838 $108,220 $155,412 $187,500 50th percentile $371,000 $267,150 $344,829 - $265,500 $141,675 $202,300 $233,956 75th percentile $748,500 $360,540 $603,438 - $426,650 $206,500 $272,012 $274,500 90th percentile $1,055,600 $760,942 $1,000,408 - $786,100 $320,000 $524,460 $503,409 17

Putting the ESOP benefit in perspective

2023 Annual Conference – Kansas City, MO
18

Retirement benefits

% Access/Participation in Retirement Benefits

Private industry workers

Part-time workers

Earning less than $13.00/hour

Earning less than $16.00/hour

Source: U.S. Bureau of Labor Statistics, 2022

National Compensation Survey: Employee Benefits in the United States

Participation Access

2023 Annual Conference – Kansas City, MO
19 45% 36% 43% 69% 23% 17% 20% 52%

Access to retirement benefits by industry

2023 Annual Conference – Kansas City, MO
20 63% 68% 84% 73% 83% 47% 56% 70% 36% 66% Construction Professional and business services Manufacturing Retail Wholesale % Access/Participation in Retirement Benefits Participation Access Source: U.S. Bureau of Labor Statistics, 2022 National Compensation Survey: Employee Benefits in the United States

Account Balances

Median ESOP account balance v. Median 401k balance

$80,500

*Source: U.S. Census Bureau, 2021 Survey of Income and Program Participation

Median ESOP Account balance (Not including 401k balance)

$30,000

Median 401k balance among working age individuals*

2023 Annual Conference – Kansas City, MO
21

Retirement plans: Pharmacies and drug stores

2023 Annual Conference – Kansas City, MO 85% 15% .001% Pharmacy and Drug Store Industry No retirement plan A retirement plan An ESOP plan in place number of firms in pharmacy and drug stores 18,852 number of firms in pharmacy and drug stores with a retirement plan (not an ESOP) 2,808 % of pharmacy/drug stores with any retirement plan 15% number of firms in pharmacy and drug stores with ESOP plan in place 14 % of pharmacy/drug stores with an ESOP plan in place 0.001
22

Employer contributions

2023 Annual Conference – Kansas City, MO 37% 40% 100%
ESOP
of total contributions from employer
All defined contribution plans All pharmacies and drug stories
Company %
23

Missouri’s ESOP community

172 ESOPs in privately held companies

Headquartered

143+ across local communities

49,746

Covering over participants, with 39,322 current employees

2023 Annual Conference – Kansas City, MO
24

Manufacturing ESOP community:

Missouri’s most common ESOP industry

1,132

ESOPs in privately held companies

Headquartered

781+ across local communities

323,204

Covering over participants, with 238,375 current employees

2023 Annual Conference – Kansas City, MO
25

Secret Word for CE

Frank Lloyd Wright

2023 Annual Conference – Kansas City, MO

What kind of questions do you get about ESOPs?

What kind of data/bullet points/etc. would help you most in your daily business lives?

2023 Annual Conference – Kansas City, MO
26
Discussion

Questions?

2023 Annual Conference – Kansas City, MO
Research Director Aaron Supple Research Project Manager

Mastering the Power of the Dream ESOP Team - Co Elevate your Mutual Success.

2023 Annual Conference – Kansas City, MO

CE Requirements - Onsite

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

2023 Annual Conference – Kansas City, MO

CE Requirements - Virtual

1. Be signed into the virtual platform under your email you registered with

2. Fill out the 3 polling questions

3. Submit the CE survey

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO Polling questions With your phone log on to mentimeter.com

In your opinion, what is the most important factor that contributes to effective teamwork?

a. Clear communication and collaboration

b. Trust and mutual respect

c. Defined roles and responsibilities

d. Shared goals and values

e. all the above

2023 Annual Conference – Kansas City, MO

What is the biggest obstacle to good leadership and teamwork in an organization?

a. Lack of trust and communication

b. Micromanagement and poor delegation

c. Resistance to change and innovation

d. Lack of diversity and inclusion

e. all the above

2023 Annual Conference – Kansas City, MO

“Commit to lead and play to win”

Author Unknown

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO

The Dream Team Framework

1. Motivate – everyone on the team has to be inspired to move forward

2. Engage – an engaged team has the right people in the right roles has ready access to the resources they need to excel and is committed to fully showing up –every single day

3. Execute – it’s not uncommon for teams to get stuck in a constant state of strategic stumbling.

2023 Annual Conference – Kansas City, MO

Exercise:

The value you and your team deliver to your customers

Consider these questions:

1. In your industry how common do you think it is for companies to disappoint?

2. How common do you think it for companies deliver on their promise, but go no further

3. How common do you think it is for companies to delight their clients – to add value beyond what I expected

4. How common do you think it is companies to defend their clients – act as advocates who not only delight their clients, but who protect them.

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO

Dream team assessment

2023 Annual Conference – Kansas City, MO
• Lead • Promise • Develop • Engage • Recruit

Dream team assessment

Recognize

2023 Annual Conference – Kansas City, MO
• Communications
Confidence
Cadence

The ESOP dream team solutions has been carefully bult around nine strategies. Fully executed they will enable you team to rapidly ascend to world class performance

Strategy 1: Make everyone a winner

Strategy 2: Build a team of advocates

Strategy 3: Maximize our competence

Strategy 4: Have the right people on the buss

Strategy 5: Create your foundation

Strategy 6: Show up, commit, and contribute

Strategy 7: Create quiet confidence

Strategy 8: Stay on track

Strategy 9: Communicate for maximum impact

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO
It’s true helping others achieve their goal works is a win-win.

• Unparalleled performance certainty (or "unmatched performance certainty") refers to a level of confidence and predictability in achieving specific goals or objectives. It means that the team or organization is able to consistently and reliably achieve high levels of performance and deliver outcomes that meet or exceed expectations.

• Unparalleled performance certainty is typically associated with high-performing teams or organizations that have a clear understanding of their goals and objectives, strong leadership, effective communication, a culture of accountability and trust, and a focus on continuous improvement.

• It is about having the right processes, systems, and tools in place to achieve desired outcomes, with a clear understanding of the expected results, and the resources needed. It is also about having the capability of managing risk and uncertainty, allowing for proactivity rather than reaction.

• Unparalleled performance certainty requires an organization to have a strong culture, engaged and motivated employees, efficient systems, and a clear process of continuous improvement.

• It implies that the organization is able to make reliable predictions about future performance and to deliver on its commitments to stakeholders.

• It's also important to note that, while unparalleled performance certainty is desirable, it can be difficult to achieve, as it can be influenced by external factors that are beyond an organization's control such as market conditions or competition.

2023 Annual Conference – Kansas City, MO

Secret Word for CE

Arthur Bryant

2023 Annual Conference – Kansas City, MO

Questions?

2023 Annual Conference – Kansas City, MO

Own your reputation: Crisis Communication for ESOPs

2023 Annual Conference – Kansas City, MO
MARCY TESSMANN President & CEO LAURA HENSLEY Account Director

CE Requirements - Onsite

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

Communication
ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis
for
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
POLLING QUESTION: What keeps you up at night? Think of it as a headline: what would that headline be? 1 Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis
Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis
Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
POLLING QUESTION: How many of your companies have a crisis team? 2 Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
POLLING QUESTION: Have you ever been involved in helping to handle or manage a crisis at work? 3 Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis
Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis
Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO
Own your reputation: Crisis Communication for ESOPs 2023 Annual Conference – Kansas City, MO

Secret Word

12th and Vine

Looking to learn more?

2023 Annual Conference – Kansas City, MO
MARCY TESSMANN President & CEO LAURA HENSLEY Account Director

Ten Key Issues You'll Likely Encounter in Your First Ten Years as an ESOP

2023 Annual Conference – Kansas City, MO
Mike Mallaro CEO VGM Group Sandy Shoemaker Owner Shoemaker Consulting Tim Lang Managing Director Chartwell Financial Advisory

CE Requirements - Onsite

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

2023 Annual Conference – Kansas City, MO

11-in-10:

Eleven key issues you'll likely face in the first ten years of your ESOP and how to create a framework to address each issue

2023 Annual Conference – Kansas City, MO

Audience Survey

Where is your company in the ESOP journey?

A. Considering ESOP

B. We have an ESOP but it holds less than 50% of the company

C. We are 100% ESOP and still in the first six years of being an ESOP

D. We are 100% ESOP and are seven years or more into our ESOP journey

2023 Annual Conference – Kansas City, MO

Issue #1: Repurchase obligation starts small and

rises sharply

Why It’s Important

• Repurchase obligation (“RO”) is a company liability that will need to be funded with company cash flow

• RO will be minimal in ESOP’s early life but will grow (potentially significantly)

• RO growth will be driven by share growth and share allocation

Framework to Respond

• RO studies to understand potential future obligations

• Future cash flow & value analysis

• Sinking fund

2023 Annual Conference – Kansas City, MO

Example of Future Cash Flow & Value Analysis

2023 Annual Conference – Kansas City, MO
At Close Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 Unallocated Shares 300,000 290,000 280,000 270,000 260,000 250,000 240,000 230,000 220,000 210,000 200,000 Allocated Shares - 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 % of Shares Allocated 0.0% 3.3% 6.7% 10.0% 13.3% 16.7% 20.0% 23.3% 26.7% 30.0% 33.3% EBITDA ($) $10,000 $11,000 $12,100 $13,300 $14,600 $16,100 $16,900 $17,700 $18,600 $19,500 $20,500 EBITDA (x) 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x Enterprise Value $60,000 $66,000 $72,600 $79,800 $87,600 $96,600 $101,400 $106,200 $111,600 $117,000 $123,000 + Cash - 968 2,932 5,950 10,066 15,334 17,769 21,041 24,731 28,842 33,155 - Senior Debt (20,000) (16,000) (12,000) (8,000) (4,000) - - - - -- Seller Debt (39,000) (39,000) (39,000) (39,000) (39,000) (39,000) (31,200) (23,400) (15,600) (7,800)Equity Value b/f DLOM $1,000 $11,968 $24,532 $38,750 $54,666 $72,934 $87,969 $103,841 $120,731 $138,042 $156,155 - DLOM @ 5% (50) (598) (1,227) (1,937) (2,733) (3,647) (4,398) (5,192) (6,037) (6,902) (7,808) Fair Market Value $950 $11,370 $23,305 $36,812 $51,933 $69,288 $83,571 $98,649 $114,695 $131,140 $148,348 Shares Outstanding 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 Per Share Value $3.17 $37.90 $77.68 $122.71 $173.11 $230.96 $278.57 $328.83 $382.32 $437.13 $494.49 % Change 1097% 105% 58% 41% 33% 21% 18% 16% 14% 13% RO Shares - - 150 400 750 1,200 1,750 2,400 4,200 5,600 7,200 RO Funding $0 $6 $31 $92 $208 $404 $669 $1,381 $2,141 $3,147 RO as % of EBITDA 0.0% 0.0% 0.2% 0.6% 1.3% 2.4% 3.8% 7.4% 11.0% 15.4%

Issue #2: Younger people in your organization will not embrace employee ownership with the same enthusiasm as the 45+ age group.

Why It’s Important

Employee ownership is a wonderful advantage for ESOP employees.

Employees embrace ESOP in varying ways. People who have an occasional thought about retirement embrace it.

Younger people don’t think about retirement, and they often find ESOP to be distant and not particularly meaningful. Like age, cultural issues can impact level of embrace.

Framework to Respond

• An ESOP is a defined contribution retirement plan but positioning it as such to employees will not resonate with a large portion.

Instead consider messaging:

• The meaningfulness of “ownership”

• The “free money” aspect of ESOP

• Wealth accumulation via ownership

2023 Annual Conference – Kansas City, MO

Audience Survey

How would you best characterize your employee’s attitude toward the ESOP?

A. Happy to have an ESOP but it’s not a huge deal at the company

B. Older people tend to love it, younger people don’t care all that much

C. Management level people love it, worker level people tend to be more indifferent to ESOP

D. ESOP is a big part of the company’s culture and identity

2023 Annual Conference – Kansas City, MO

Issue #3: You will be faced with bringing on at external board members.

Why It’s Important

Most closely held businesses do not have an active Board of Directors, or at least no independent board members. Governance structures necessary for closely held businesses are different than those important in ESOP companies.

Framework to Respond

• The new board member is a resource to management

• Typically results in more discipline, which are best practices

• Adding a board member with ESOP experience is a consideration

2023 Annual Conference – Kansas City, MO

Issue

#4:

Succession issues will emerge requiring planning, emotional considerations, difficult conversations and building a pipeline.

Why It’s Important

Sometime in the first ten years, usually earlier, the founder, leader and/or senior team members will be in a position to retire. This will be among the most challenging issues facing the company. It is usually emotional and often disruptive. Replacement candidates will need to be groomed or hired. Conversations will need to be had.

Framework to Respond

• Transition of the founder is almost always difficult. Elements that help include:

• Advance planning & a process

• The existence of a strong senior leadership team

• An engaged Board

• Internal replacement candidates

• Recognize that CEO succession planning often fails.

• Respect the emotional nature of exiting

2023 Annual Conference – Kansas City, MO

Issue #5: Your company will end up "overinvested" in retirement benefits (which are not spendable in the short term) relative to pay and other benefits.

Why It’s Important Pay and benefits matter to employees and yet the ability to provide those is not unlimited. Companies with ESOP’s spend significantly more on retirement benefits than non-ESOP companies. Many employees will prefer “a little cash now” over “a lot of cash later.”

Why It’s Important Some tactics you can use include:

• Elimination of 401(k)

• Early diversification options

• Messaging about the compounding impact of ESOP

• The “overinvestment” is inevitable, but it isn’t a bad thing. Strong ESOP messaging helps.

2023 Annual Conference – Kansas City, MO

Issue #6: You will need to think differently about corporate governance and stakeholders than you did previously.

Why It’s Important Corporate governance is the framework to govern the relationships among shareholder, director and officers. Each players role should be defined to support the overall progress of the company. Value of ownership and Control are separated in an ESOP company.

Framework to Respond

• The role of the Board is to provide guidance strategy, accountability for the CEO.

• Trustee is the shareholder acting in the best interest of the participants

• Officers ( management ) – Led by the CEO executes the strategic objectives of the company.

• Employee – owners share in the value creation

2023 Annual Conference – Kansas City, MO

Issue #7: After debt repayment, there will

be multiple capital allocation decisions

Why It’s Important

• Repaying debt will be the primary focus immediately post-transaction

• After transaction debt, there will be various capital allocation decisions including:

• Warrants

• Capital investments

• Acquisitions

• RO

Framework to Respond

• Prepare strategy

• Timing

• How does one decision impact the other(s)?

• ESOP considerations

• Future value

• Determine whether balance sheet cash or 3rd party debt will be used

2023 Annual Conference – Kansas City, MO

Example of Capital Allocation Strategy

2023 Annual Conference – Kansas City, MO
At Close Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 EBITDA ($) $10,000 $11,000 $12,100 $13,300 $14,600 $21,600 $24,900 $28,500 $32,500 $36,900 $40,600 Acquisition EBITDA 5,000 1,000 1,000 1,000 1,000 Pro Forma EBITDA $10,000 $11,000 $12,100 $13,300 $19,600 $22,600 $25,900 $29,500 $33,500 $36,900 $40,600 EBITDA (x) 6.0x 6.0x 6.0x 6.0x 7.0x 7.0x 7.0x 7.0x 7.0x 7.0x 7.0x Enterprise Value $60,000 $66,000 $72,600 $79,800 $102,200 $151,200 $174,300 $199,500 $227,500 $258,300 $284,200 + Cash - 968 933 48 31 1,080 2,731 5,285 18,474 2,111 1,599 - Senior Debt (20,000) (16,000) (10,000) (2,000) - - - - - (25,000) (15,000) - Acquisition Debt - - - - (22,500) (23,000) (23,500) (23,000) (22,500) (14,000)- Seller Debt (39,000) (39,000) (39,000) (39,000) (31,200) (23,400) (13,600) (2,800) - -- Warrants - (2,575) (5,597) (9,039) (11,368) (25,161) (33,351) (42,743) (53,443) -Equity Value b/f DLOM $1,000 $9,394 $18,936 $29,809 $37,163 $80,719 $106,581 $136,242 $170,031 $221,411 $270,799 - DLOM @ 5% (50) (470) (947) (1,490) (1,858) (4,036) (5,329) (6,812) (8,502) (11,071) (13,540) Fair Market Value $950 $8,924 $17,990 $28,318 $35,304 $76,683 $101,252 $129,430 $161,530 $210,340 $257,260 Shares Outstanding 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 Per Share Value $3.17 $29.75 $59.97 $94.39 $117.68 $255.61 $337.51 $431.43 $538.43 $701.13 $857.53 % Change 839% 102% 57% 25% 117% 32% 28% 25% 30% 22% RO Shares - - 150 400 750 1,200 1,750 2,400 4,200 5,600 7,200 RO Funding $0 $4 $24 $71 $141 $447 $810 $1,812 $3,015 $5,048 RO as % of EBITDA 0.0% 0.0% 0.2% 0.5% 0.7% 1.8% 2.8% 5.6% 8.2% 12.4%

Why it’s important Managing employee expectations early and in the later years is critical to the benefits of the ESOP. Educating participants is the “why” is not easy as most employees don’t have a finance background. All these concepts come back to “What does it mean to be an owner?” Also there is a difference in value and valuation.

Framework to respond

• Use your professionals to assist in this process

• Correlate the value creation to a concept we all understand, ie. Home and mortgages

• Explaining the concept of debt pay down versus the multiple; enterprise value versus equity value.

• Risk vs. Reward

2023 Annual Conference – Kansas City, MO
Issue #8: The rate of change of share price will likely slow as ESOP debt gets paid down. Communicating that narrative will be important and that takes some planning.

Audience Survey

Which best describes your company with respect to leadership incentive plans?

A. We provide executives with incentive compensation plans, but these plans are not directly aligned with stock value

B. We have a framework in place for a stock-based incentive structure for executives, but we have not yet implemented it fully

C. We have a stock-based incentive structure for executives, but the jury is still out on how impactful it is as an incentive and retention tool

D. We have a stock-based incentive plan for executives and we think it is an effective incentive and retention tool

2023 Annual Conference – Kansas City, MO

Issue #9: Synthetic equity plans being used to attract, retain, and incentivize key employees

Why It’s Important

• Common for new ESOP formations to include a comp plan tied to equity value growth

• Retain and incentivize key employees to execute on company initiatives

• Grow earnings, grow value, repay debt

• Aligns key individuals with ESOP

• Tool to help attract new talent

Framework to Respond

• Identify individuals for plan

• Current

• Future

• Succession considerations

• One-time grant or annual grants as part of compensation plan

• Compensation studies to assist in targeting awards relative to title

2023 Annual Conference – Kansas City, MO

Example of SAR Plan

2023 Annual Conference – Kansas City, MO
At Close Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 EBITDA ($) $10,000 $11,000 $12,100 $13,300 $14,600 $16,100 $16,900 $17,700 $18,600 $19,500 $20,500 EBITDA (x) 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x 6.0x Enterprise Value $60,000 $66,000 $72,600 $79,800 $87,600 $96,600 $101,400 $106,200 $111,600 $117,000 $123,000 + Cash - 968 2,932 5,952 10,075 15,357 12,756 16,076 19,868 24,139 28,689 - Senior Debt (20,000) (16,000) (12,000) (8,000) (4,000) - - - - -- Seller Debt (39,000) (39,000) (39,000) (39,000) (39,000) (39,000) (31,200) (23,400) (15,600) (7,800)- SAR Value - (756) (1,644) (2,648) (3,773) (5,064) (1,307) (2,688) (4,162) (5,678) (7,270) Equity Value b/f DLOM $1,000 $11,212 $22,889 $36,104 $50,902 $67,893 $81,650 $96,188 $111,706 $127,661 $144,419 - DLOM @ 5% (50) (561) (1,144) (1,805) (2,545) (3,395) (4,082) (4,809) (5,585) (6,383) (7,221) Fair Market Value $950 $10,652 $21,744 $34,299 $48,357 $64,499 $77,567 $91,379 $106,121 $121,278 $137,198 Shares Outstanding 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 300,000 Per Share Value $3.17 $35.51 $72.48 $114.33 $161.19 $215.00 $258.56 $304.60 $353.74 $404.26 $457.33 % Change 1021% 104% 58% 41% 33% 20% 18% 16% 14% 13% SAR Pool Total Units 50,000 50,000 50,000 50,000 50,000 50,000 50,000 50,000 50,000 50,000 Units Granted 24,000 24,000 24,000 24,000 24,000 30,000 30,000 30,000 30,000 30,000 Pool Value $756 $1,644 $2,648 $3,773 $5,064 $1,307 $2,688 $4,162 $5,678 $7,270 # of Participants 5.0 5.0 5.0 5.0 5.0 7.0 7.0 7.0 7.0 7.0 Value Per Participant $151 $329 $530 $755 $1,013 $187 $384 $595 $811 $1,039

Issue #10: Despite being “employee owned", a material portion of your stock will likely be held by non-employees by year ten.

Why It’s Important

Your ESOP distribution policy likely leads to former employees having ESOP accounts. By year 10 those accounts can easily become as much as 20% of the ESOP shares allocated. In a growing company that’s both a source of capital and in many ways antithetical to the concept of employee ownership. This can be similar to a “have-have not” problem.

Framework to Respond

Options in the playbook include:

• Do nothing as undistributed/unsegregated accounts are a source of capital

• Modify distribution policies such that you guide the percentage ownership by non-employees to an acceptable level

• Explore ways to redeem nonemployee accounts

2023 Annual Conference – Kansas City, MO

Issue #11: You will make a decision about how much to rely on “employee ownership” in branding your company to employees, prospective employees and your customer market.

Why It’s Important

Knowing what ownership means to your company provides the focus for these communications. More companies are using the “employee owned” externally to educate their community and finding loyalty in their customer base.

Framework to Respond

• Set expectations for your employees as to “ownership” and make it part of your language

• The ESOP is a recruiting and retention tool, so explaining to prospective employees how it differentiates you and give you an advantage

2023 Annual Conference – Kansas City, MO

Secret Word Steeple of Light

2023 Annual Conference – Kansas City, MO

Questions and Comments

2023 Annual Conference – Kansas City, MO

Ten Key Issues You'll Likely Encounter in Your First Ten Years as an ESOP

2023 Annual Conference – Kansas City, MO
Mike Mallaro CEO VGM Group Sandy Shoemaker Owner Shoemaker Consulting Tim Lang Managing Director Chartwell Financial Advisory
2023 Annual Conference – Kansas City, MO Understanding the Share Price: ABC’s of Business Valuation Chad Bell, ASA Manager Marcum, LLP chad.bell@marcumllp.com (208) 867-5009 Coeur d’Alene, Idaho Richard A. Heeter Managing Director Capital Trustees, LLC rich@captrustees.com (717) 919-5172 Lemoyne, Pennsylvania

CE Requirements - Onsite

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

2023 Annual Conference – Kansas City, MO

Learning Objectives

After completing this session, participants will be able to…

► Understand the roles and responsibilities of Trustees in determining stock value

► Understand the basic concepts that need to be addressed in scoping a valuation engagement

► Recognize the methods typically utilized to value a business or ownership interest and understand their basic application

► Identify normalizing adjustments and assess their impact on value

► Reconcile values derived from multiple valuation approaches

2023 Annual Conference – Kansas City, MO

• Roles and Responsibilities of Trustees

• Valuation Basics

• Standard of Value, Premise of Value, Type of Value, Level of Value

• Valuation Date, Purpose of Engagement

• Valuation Approaches

• Income Approach

• Market Approach

• Asset Approach

• Control and Marketability Considerations

2023 Annual Conference – Kansas City, MO
Agenda

Roles and Responsibilities of Trustees

• ESOP Trustee is the legal shareholder of the shares held in an ESOP Trust

• Trustee holds a fiduciary responsibility for the ESOP and its participants

• With regards to valuation the Trustee is:

• Responsible for the annual valuation of the ESOP shares

• Required to vet and retain an independent valuation expert

• Play an active role in the valuation process

• Establish the annual ESOP stock price, but does not perform the valuation

• Bears the responsibility of the valuation conclusion

• Is liable for any claims of undervalue or overvalue stock that are brought against the ESOP

2023 Annual Conference – Kansas City, MO

Trustees, Valuations, and Fairness Opinions

• In a Transaction:

• The ESOP trustee selects the valuation professional advising the trustee in the purchase of shares

• Relies on the valuation professional to advise the trustee on deal terms

• Engages the valuation professional to perform a fairness opinion

• Fairness opinions, separate from a valuation opinion, is an opinion as to whether the transaction, as a whole, is fair and reasonable from a financial point of view, including price and financial dealings.

• Applies a reasonableness to all financial deal terms

• Gives the trustee protection and gives evidence of the fiduciary standard of care

• Fairness opinions access if deal values are falling within a fair market value range

• Fairness opinions are not deal recommendations: simply provide trustees with insight as to the objectivity of deal terms.

2023 Annual Conference – Kansas City, MO

Quote of the Day

2023 Annual Conference – Kansas City, MO
“There is no such thing as an absolute value in this world. You can only estimate what a thing is worth to you.”
Charles Dudley Warner 1829-1900, American Writer

Standard of Value

• Fair Market Value

• Fair Value

• Investment or Strategic Value

• In the context of ESOPs, valuation for the purposes of an ESOP transaction or ESOP annual update is always fair market value

2023 Annual Conference – Kansas City, MO

Fair Market Value

• Employee stock ownership plans are qualified retirement plans governed by the Employee Retirement Income Security Act (ERISA). ERISA requires employee stock ownership plans to pay no more than “adequate consideration,” or fair market value, as reasonably determined by a trustee of an employee stock ownership trust, when investing in employer securities. The United States Department of Labor defines fair market value as:

• “the price at which an asset would change hands between a willing buyer and a willing seller, when the former is not under any compulsion to buy and the latter is not under any compulsion to sell and both parties are able, as well as willing, to trade and are well informed about the asset and the market for such asset.”

2023 Annual Conference – Kansas City, MO

Fair Market Value

• Employee stock ownership plans are qualified retirement plans governed by the Employee Retirement Income Security Act (ERISA). ERISA requires employee stock ownership plans to pay no more than “adequate consideration,” or fair market value, as reasonably determined by a trustee of an employee stock ownership trust, when investing in employer securities. The United States Department of Labor defines fair market value as:

• “the price at which an asset would change hands between a willing buyer and a willing seller, when the former is not under any compulsion to buy and the latter is not under any compulsion to sell and both parties are able, as well as willing, to trade and are well informed about the asset and the market for such asset.”

2023 Annual Conference – Kansas City, MO

Type of Value

• Market Value of Invested Capital = Debt Value + Equity Value + Cash

• Enterprise Value = Equity Value + Debt Value - Cash

• Equity Value = Enterprise Value – Debt Value + Cash

Cash

Enterprise Value

Debt Value

Market Value of Invested Capital

Equity Value

2023 Annual Conference – Kansas City, MO

Type of Value

• The value of your home is like an enterprise value

• Enterprise Value = Equity Value + Debt Value - Cash

• Equity Value = Enterprise Value – Debt Value + Cash

Furnishings

Debt Value

House Value

Equity Value

Total Value of Home and

Furnishings

2023 Annual Conference – Kansas City, MO

Level of Value

• Controlling / Noncontrolling (Minority)

• A control level value for a company represents an interest with effective control of the business.

• Marketable / Nonmarketable

• A marketable level of value represents an interest that holds high liquidity.

Source: Mercer Capital, the Level of Value: Why Estate Planners Need to Understand This Critical Element of a Buy Sell Agreement

2023 Annual Conference – Kansas City, MO

Levels of Value

Controlling, Marketable

Controlling, Nonmarketable

Noncontrolling, Marketable

Noncontrolling, Nonmarketable

2023 Annual Conference – Kansas City, MO •

Valuation Date and Purpose of Engagement

• A valuation is performed as of a defined date

• Only facts and circumstances known and knowable as of the Valuation Date are considered.

• A valuation is performed for a multitude of reasons

• ESOP

• Tax and Gift

• Management Planning or Advisement on sale

• Allocation of Purchase Price (Financial Reporting)

• Marital Dissolution

• Disputes

2023 Annual Conference – Kansas City, MO

Putting it All Together

• The Fair Market Value of a 10,000 shares of common equity, which represents a 10% equity interest in ABC Company, Inc. as of December 31, 2022 on a noncontrolling, nonmarketable basis is $2,000,000, or $200.00 per share.

• Standard of Value = Fair Market Value

• Premise of Value = Going Concern

• Type of Value = Equity Interest

• Valuation Date = December 31, 2022

• Level of Value = Noncontrolling, Nonmarketable

2023 Annual Conference – Kansas City, MO

Valuation Approaches

2023 Annual Conference – Kansas City, MO • Income
• Asset
Approach
Market Approach
Approach

Valuation Approaches

2023 Annual Conference – Kansas City, MO

Valuation Approaches

2023 Annual Conference – Kansas City, MO

Income Approach

• Valuation Methodologies

• Discounted cash flow method

• Capitalization of cash flow method

• Capitalization of earnings / Discounted future earnings

• Basic Steps

• Determine benefit stream and make normalizing adjustments as appropriate

• Determine cash flow adjustments

• Determine discount/capitalization rate

• Discount / capitalize cash flows

• Sum the present value of the cash flows

2023 Annual Conference – Kansas City, MO

Income Approach

2023 Annual Conference – Kansas City, MO

Income Approach

• Pros • Provides most “company-specific” value

• Can appropriately incorporate projected growth of the business

• Cons

• Most involved of the valuation analyses

• May be disagreements over likelihood of meeting projections

2023 Annual Conference – Kansas City, MO

Good Forecast Example

2023 Annual Conference – Kansas City, MO

Needs Work Forecast Example

2023 Annual Conference – Kansas City, MO

Discounted Cash Flow Method Example

EBITDA

Less: Depreciation

Income From Operations

Less: Income Taxes

Debt-Free Net Income

Plus: Depreciation

Less: Capital Expenditures

Plus / Less: Change in Working Capital

Debt-Free Net Cash Flow

EBITDA = Earnings before interest, taxes, depreciation and amortization

2023 Annual Conference – Kansas City, MO

Discounted Cash Flow Method Example

2023 Annual Conference – Kansas City, MO
For the Years Ending December 31, 2023 2024 2025 2026 2027 Revenue 27,095,250 $ 28,450,013 $ 29,872,513 $ 31,366,139 $ 32,934,446 $ 33,922,479 $ Growth Rate 5.0% 5.0% 5.0% 5.0% 5.0% 3.0% EBITDA (Exhibit 9) 1,454,762 $ 1,522,501 $ 1,593,626 $ 1,668,307 $ 1,746,723 $ 1,799,125 $ Less: Depreciation (100,000) (100,000) (100,000) (100,000) (100,000) (103,000) Income From Operations 1,354,762 1,422,501 1,493,626 1,568,307 1,646,723 1,696,125 Less: Income Taxes (379,111) (398,067) (417,970) (438,869) (460,812) (474,637) Debt-Free Net Income 975,651 1,024,434 1,075,656 1,129,438 1,185,911 1,221,488 Plus: Depreciation 100,000 100,000 100,000 100,000 100,000 103,000 Less: Capital Expenditures (100,000) (100,000) (100,000) (100,000) (100,000) (103,000) Plus / Less: Change in Working Capital (167,668) (176,119) (184,925) (194,171) (203,880) (128,444) Debt-Free Net Cash Flow 807,983 $ 848,315 $ 890,731 $ 935,267 $ 982,031 $ 1,093,044 $ Terminal Year As Forecast

Discounted Cash Flow Method Example

2023 Annual Conference – Kansas City, MO
For the Years Ending December 31, 2023 2024 2025 2026 2027 Terminal Year As Forecast Debt-Free Net Cash Flow 807,983 $ 848,315 $ 890,731 $ 935,267 $ 982,031 $ 1,093,044 $ Time Period 0.50 1.50 2.50 3.50 4.50 4.50 Mid-Year Discount Factor 0.9381 0.8256 0.7265 0.6394 0.5627 0.5627 Terminal Value 10,280,569 $ Present Value of Cash Flows 757,969 $ 700,334 $ 647,133 $ 597,973 $ 552,548 $ Present Value of Cash Flows 3,255,957 $ Present Value of Terminal Value 5,784,449 Concluded Value of Operations (Controlling, Marketable Basis) 9,040,406 $

Income Approach – Normalization Adjustments

• Adjustments for the discretionary expenses of the Business

• Owners’ compensation and Family member compensation

• Travel and Entertainment

• Rent (related party expenses)

• Separation of Assets/liabilities not necessary for the operations of the Business

• Non-operating assets

• Personal loans

• Unused real estate

• Adjustment of historical statements to be more representative of future performance

• Non-recurring or non-operating expenses, such as litigation fees or person expenses

• Extraordinary Items that do not occur in a “normal” operating year

2023 Annual Conference – Kansas City, MO

Discount Rate

• The terms “discount rate”, “required rate of return” and “cost of capital” are all synonymous

• There is a negative relationship between risk and return, and there is a negative relationship between the discount rate and value.

• There are several ways to calculate the discount rate, but it involves a “cost of equity” and a “cost of debt” to calculate a “weighted average cost of capital” (WACC).

2023 Annual Conference – Kansas City, MO

Discount Rate

• The Discount rate reflects:

• Equity Risk (Cost of Equity)

• Debt Risk (Cost of Debt)

2023 Annual Conference – Kansas City, MO
(5) Pretax Cost of Debt 4.0% Tax Rate 28.0% After-Tax Cost of Debt 2.9% Cost of Debt (1) Risk-Free Rate as of the Valuation Date 4.1% (2) Equity Risk Premium 6.4% (3) Size Risk Premium 4.8% (4) Unsystematic Risk Adjustment 5.0% Cost of Equity 20.3% Cost of Equity

Discount Rate

The discount rate accounts for:

• Systematic risk (un-diversifiable) – Market-specific risks

• Unsystematic risk (diversifiable) – Industry and Company-specific risks

2023 Annual Conference – Kansas City, MO
(1) Risk-Free Rate as of the Valuation Date 4.1% (2) Equity Risk Premium 6.4% (3) Size Risk Premium 4.8% (4) Unsystematic Risk Adjustment 5.0% Cost of Equity 20.3% Cost of Equity Systematic Risk Unsystematic Risk

Weighted Average Cost of Capital

2023 Annual Conference – Kansas City, MO
Cost of Equity 20.3% 80.0% 16.3% After-Tax Cost of Debt 2.9% 20.0% 0.6% Discount Rate 100.0% 16.8% WACC Discount Rates Percentage of Capital (6)

Market Approach

• Valuation Methodologies

• Guideline Merger and Acquisition Method

• Guideline Public Company Method

• Basic Steps

• Determine benefit stream and make normalizing adjustments as appropriate

• Find comparable transactions/guideline public companies

• Calculate valuation multiples and apply to subject company

• Make adjustments as necessary to arrive at equity value (if necessary)

2023 Annual Conference – Kansas City, MO

Market Approach

• Pros

• Incorporates market conditions and prices paid in recent relative transactions

• Objective source of data

• Easy to explain and apply

• Cons

• Comparability of Subject Company

• Stock market has emotional aspect to it

• Can be misleading if debt is not considered

• The M&A market involves many specific buyers and sellers who may pay a premium or discount

2023 Annual Conference – Kansas City, MO

Market Approach

• The “value” accessed in the marketplace is viewed in a multiple of earnings

• Price / Equity

• Price / Earnings (20x-25x)

• Enterprise Value / Revenue (0.5x – 3x)

• Enterprise Value / EBITDA (3x – 20x)

2023 Annual Conference – Kansas City, MO

Guideline Public Company Multiples

In millions (USD), except per share

2023 Annual Conference – Kansas City, MO
Ticker ATSG AAWW CJT Name Air Transport Services Group, Inc. Atlas Air Worldwide Holdings, Inc. Cargojet Inc. Share Price as of December 31, 2022 25.98 $ 100.80 $ 85.97 $ Shares Outstanding 73.7 29.0 17.3 Market Capitalization 1,914.2 $ 2,926.1 $ 1,489.3 $ Debt 1,539.8 2,463.6 522.4 Less: Cash (25.2) (763.3) (4.5) Enterprise Value 3,428.8 $ 4,626.3 $ 2,007.2 $ LTM Sales 2,045.5 $ 4,549.1 $ 724.0 $ LTM EBITDA 638.1 $ 858.7 $ 221.4 $ EBITDA Margin 31% 19% 31% Valuation Multiples: EV / LTM Sales 1.7x 1.0x 2.8x EV / LTM EBITDA 5.4x 5.4x 9.1x

Market Multiples 2021-2022

Average 2021:17.1x

Average 2022: 13.2x

Average of a 23% decline in EV/EBITDA multiples YoY

Energy the largest decline of 40%

Year End 2021

Year

End 2022

Communications Consumer Discretionary Consumer Staples

Energy Healthcare Industrials

IT Materials Real Estate Utilities

Utilities the lowest decline of 3%.

2023 Annual Conference – Kansas City, MO
0 5 10 15 20 25 30

Merger and Acquisition Multiples

2023 Annual Conference – Kansas City, MO

Applying A Market Multiple to Company Cash Flow

2023 Annual Conference – Kansas City, MO

Asset Approach

• Valuation Methodologies

• Adjusted Net Asset Method

• Basic Steps

• Adjust assets to fair market value

• Adjust liabilities to fair market value

• The asset approach is used as a determinant of value when:

• The net asset value of the Company is higher than the market approach or income approach

• no future cash flows available

• Asset intensive businesses

• Liquidation scenario

• Valuing specific assets

2023 Annual Conference – Kansas City, MO

Asset Approach

• Pros

• Provides “floor” value

• Simple analysis

• Cons

• Use of assumptions in liquidation scenario

• Not indicative of FMV for healthy operating companies

• May need to obtain appraisals on real estate or fixed assets

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO
As Reported Adjustments As Adjusted Current Assets $1,000,000 $1,000,000 Property and Equipment $500,000 $3,000,000 $3,500,000 Other Assets $1,000,000 $1,000,000 Total Assets $2,500,000 $5,500,000 Total Liabilities $3,000,000 $3,000,000 Stockholder Equity ($500,000) $3,000,000 $2,500,000
Asset Approach Example

Concluding on Approaches

2023 Annual Conference – Kansas City, MO

Concluding on Value

2023 Annual Conference – Kansas City, MO

Control Considerations

• Control Discounts are handled in two ways:

• Level of Cash flows discounted (controlling cash flows or noncontrolling cash flow)

• Applying a control discount

• Control adjustments are supported through a number of studies and models, including the Mergerstat Review Control Premium Studies, and other qualitative analysis on control factors, such as voting power, ability to appoint officers, and make major decisions of behalf of the Company

• Magnitude of control discounts applied in any valuation analysis is heavily dependent on the facts and circumstances of the engagement

2023 Annual Conference – Kansas City, MO

Marketability Considerations

• Marketability Discounts are handled by:

• Applying an adjustment for lack of marketability.

• Marketability adjustments are supported through a number of studies and models, including the restricted stock studies, pre-IPO studies, option-based models and qualitative analysis on marketability, such as the ability to transfer or sell stock

• Magnitude of marketability discounts applied in any valuation analysis is heavily dependent on the facts and circumstances of the engagement

2023 Annual Conference – Kansas City, MO

Secret Word for CE

Reid

2023 Annual Conference – Kansas City, MO

Summing It Up

• Understand the roles and responsibilities of Trustees in determining stock value

• Understand the basic concepts that need to be addressed in scoping a valuation engagement

• Recognize the methods typically utilized to value a business or ownership interest and understand their basic application

• Identify normalizing adjustments and assess their impact on value

• Reconcile values derived from multiple valuation approaches

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO Thank You! Chad Bell, ASA Manager Marcum, LLP chad.bell@marcumllp.com (208) 867-5009 Coeur d’Alene, Idaho Richard A. Heeter Managing Director Capital Trustees, LLC rich@captrustees.com (717) 919-5172 Lemoyne, Pennsylvania

What Is Working in Onboarding, Learning and Development, and Engagement as the Workforce Evolves

Jesse Tyler

2023 Annual Conference – Kansas City, MO

CE Requirements - Onsite

1. Scan the session QR Code on the door or directional signage nearby

2. Engage in the session content for all 60 minutes.

3. Input the secret word in the CE Session Survey. The secret word will be revealed in the speaker's presentation.

4. Complete the CE Survey.

2023 Annual Conference – Kansas City, MO

Agenda – What is working in….

Recruiting?

Onboarding?

Learning and development?

Engagement?

Retention?

2023 Annual Conference – Kansas City, MO

What is working in recruiting?

Remote/virtual interview experience

• Prioritize human connection, help them be at ease

• Insights into Hypertherm, no layoffs in over 50 years

• Introduce Associate Ownership: daily experience, longterm financial benefit and outlook

• Share insight into our culture, what it is like to work here

• Recovery Friendly Workplace

• Culture focused site visits

• 40 hours of paid volunteer time per year

• Goal of being carbon neutral by 2030

• STEM programs have produced 14 new hires

2023 Annual Conference – Kansas City, MO

What is working in onboarding?

Prioritize the candidate experience, pacing.

Focus on the candidate experience: the time between accepting a job offer and starting on day 1 can be the most fragile. Build connection early.

Define Day-1: The day they sign their offer, or their first official at work?

2023 Annual Conference – Kansas City, MO

What is working in onboarding?

Prioritize experience, pacing. Candidate experience and day 1: Welcome morning onsite in NH with Microsoft Teams for remote new hires in hybrid sessions

• Start with ownership culture-Working at an ESOP will be a different experience

• Overview of learning and development resources, safety, HR, complete key tasks

• Lunch with New Hire Buddy and leader, afternoon with team

• Make it easy to ask questions, get answers, remove, “Who do I go to for what?”

• If you build more HR self-service, they will use it

Give them time. You can’t tell culture.

2023 Annual Conference – Kansas City, MO

What is working in L & D?

Focus on learning needs of current and future workforce

• Modular and upskilling approach to curriculum

• Focus on key job skills and technology instead of theoretical

• Apprenticeships, job shadows, mentoring, coaching

• Paid accredited technical education: Technical Training Institute

• Continuous improvement in action: 3D printers

• Reach into the elementary, middle and high schools: STEM

• Leadership development by levels, certifications

• Leader meetings with learning focus, roundtables

2023 Annual Conference – Kansas City, MO

What is working in engagement?

“Our organization.” Own it.

• Share survey results with organization, not just management

• Teambuilding and global community - Create avenues to learn each other’s history and what they bring to work

• Participatory decision-making forums: Problem Busters, listening sessions, focus groups

• Don’t assume people know each other or know everyone’s name

• Welcome new hires while also recognizing and appreciating tenure

• Strength Finder, focus on strengths

• Work in multiple languages

2023 Annual Conference – Kansas City, MO

What is working in retention?

Communication elevated: they know what is going on, and why

• Connections points: check-ins, support resources

• Support learning and development, tuition reimbursement

• Flexible work arrangements where possible

• Cross-training

• Continuous improvement culture and training: Black Belts

• Apprenticeships, job shadows, mentorships, redeploys (aspirational, shortterm)

• Ownership culture and communications

• ESOP shares and profit-sharing programs

• “My voice matters.”

2023 Annual Conference – Kansas City, MO

Secret Word for CE

Kelce

2023 Annual Conference – Kansas City, MO

What is working at your ESOPs?

Connection points – meet 2 other attendees

What are 2 ideas from this session that you will try?

Come back together as a group

Share out additional ideas

Close Thank you

2023 Annual Conference – Kansas City, MO
2023 Annual Conference – Kansas City, MO Thank you Let’s connect: Jesse.Tyler@Hypertherm.com or LinkedIn

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