WELLNESS PLANNING GUIDE
ABC Wellness Program – ABC Thrive Current Program Partners: • • • • • •
ABC Senior Leadership ABC Total Rewards Team All ABC employees enrolled in a ABC medical plan Wellness Vendor Employee One Benefit Solutions Health Plan Intelligence (Springbuk Analytics)
2016-18 ABC Thrive Program Objectives: Objective 1: Create a culture where ABC employees are encouraged to Thrive in all aspects of complete Wellness (See Appendix A for definitions of the 6 aspects of complete wellness): •
Emotional
including “mindfulness” (being aware moment-to-moment, of one's subjective conscious experience from a first-person perspective)
•
Occupational
•
Physical
•
Social
•
Intellectual
•
Spiritual
Objective 2: Design program with the ability to grow / evolve each year Objective 3: ABC Thrive to become forerunner of employer-sponsored national wellness programs by offering a cutting-edge and meaningful program to its employees.
2016-18 ABC Thrive Program Participation Goals: Year 1: 60%* of the Employees covered on the medical plan Year 2: 70% of the Employees covered on the medical plan Year 3*: 80%** of the Employees covered on the medical plan * Studies show Employee incentives need to be in the range of $250 to $500 per year. This suggests that for every $20 increase in incentives, the Employee participation is expected to increase. **To impact healthcare cost trend, participation is needed in excess of 80%
eonebenefits.com
1
WELLNESS PLANNING GUIDE
2016 ABC Thrive – Current Program Components: HOW TO EARN WELLNESS POINTS - 2016 WELLNESS ACTION CHALLENGES TIMELINE to COMPLETE Non-Tobacco User Last 12 Months ComPsych Tobacco Cessation Program Completion ENGAGE WITH THE WELLNESS SITE
"Know Your Numbers" Biometric Screening "Know Your Numbers" Health Risk Assessment Complete both Biometric Screening & Health Risk Assessment
ACTIVITY Upload steps from compatible activity tracker
MEASURE Self-enter or validated measurements
LEARNING - Well Being & Healthy Habits
MONTHLY CHALLENGES
NUTRITION
PULSE CASH REWARDS EARNED BASED ON COLLECTED POINTS
WELLNESS POINTS / REWARD
11-4-2015 through 11-18-2015 Declare by 11-18-2014, Register by 12-31-2015 & Complete/Submit by 3-31-2016 One-time Registration Set interests per quarter One-time upload profile picture One-time connect activity device 10-1-2015 through 7-31-2016 1-1-2016 through 7-31-2016
$100 / mo non-tobacco discount 2016 $100 / mo non-tobacco discount 2016 w / refund 250 400 250 250 1,000 1,000
1-1-2016 through 7-31-2016 Per 1,000 Steps (max 14,000 daily) 15 or more active minutes per day 30 or more active minutes per day 45 or more active minutes per day Track steps 10 days in a month Track steps 20 days in a month Get 7,000 steps 20 days in a month Get 10,000 steps 20 days in a month Self enter measurements (Weight & Blood Pressure) per month Take measurements at a Health Station per month Validated measurement - Ideal or Improved BMI Validated measurement - Ideal or Improved Blood Pressure Complete your daily well-being cards per day (2 max per day) Track your Healthy Habits daily (3 max per day) Complete your first well-being cards in a month Complete 20 well-being cards in a month Complete 10 days of Healthy Habit tracking in a month Complete 20 days of Healthy Habit tracking in a month Tract 5/7 days of a monthly promoted challenge Join monthly Corporate challenge Calorie tracking via MFP per day Favorite recipe per week Add recipe to grocery list per week Browse health recipes per month Track MFP 10 days a month Track MFP 20 days a month Choose a nutrition profile per quarter One-time connect to My Fitness Pal 500 Points Earned /Quarter = Level 1 3,000 Points Earned/Quarter = Level 2 7,000 Points Earned/Quarter = Level 3 14,000 Points Earned/Quarter = Level 4
medical premium discount 2017 10 70 120 140 100 200 400 500
2
50 200 100 100 20 10 100 200 200 300 200 100 20 10 10 100 200 300 250 100 Thank you for participating - keep going! $10 Pulse Cash $15 Pulse Cash $20 Pulse Cash
2016 ABC Thrive – 3rd and 4th Quarter Program Enhancements: 1. Build-upon and invigorate 2016 program through 1 or more of the following activities per each of the wellness dimensions: •
Emotional
Promote and reward employees who participate in a fun and non-judgmental emotional intelligence quiz (quiz could even be a prelude or part of a Thrive sponsored emotional wellness webinar)
Wellness patch recognition program – allows all employees to nominate one employee per quarter who sets and achieves their wellness goals and the winner receives “Thrive” gear and a letter of recognition from ABC’ Senior Leadership
•
Occupational
Host & sponsor professional development workshop(s) or webinar(s)
Through the ABC Thrive email box and Wellness vendor portal, spotlight careers and/or departments within ABC – i.e. a day in the life of a Retail/DC/CSC/Total Rewards/Marketing
Encourage and reward employees to write “spotlight” articles for Thrive’s wellness program and communications
•
Physical
Subsidize Fitbits for all participants & Coordinate Individual and/or Team Walking Challenges
Sponsor Flu Shot Clinics, Blood Donations, and/or Mobile Mammography Van at all CSC/DC locations
Healthy Recipe challenge at all locations (with ideally Senior Leadership/Total Rewards participating as judges and/or contestants)
•
Social
Community Outreach Activities : add reward opportunities for employees who volunteer their time for charitable/community outreach activities (i.e. 1 hour = 10 points)
eonebenefits.com
3
WELLNESS PLANNING GUIDE
Sponsor and/or Organize Charity Walks: add reward opportunities for employees to band-together locally for charity walks and either reimburse the cost of the walk or match donations
Pay-It-Forward Contest: start a company-wide campaign to pay forward random acts of kindness as well as recognizing it in their world around them (Employees can then send pictures to ABC Thrive inbox to be placed onto the Wellness Vendor’s portal and/or to be used in company-wide communications. More of an individual challenge – but small groups could also be encouraged to get out in the community and pay-it-forward. Please see Appendix B for 60 inspiring pay-it-forward ideas.)
•
Intellectual
Reward employees for completing a continued education course or scholastic activity such as learning a foreign language
“Play a game or puzzle” Fridays – during lunch-time or another set time, coordinate a “bring your favorite game/puzzle to work” event. (ideally, Senior Leadership and Total Rewards team to participate and round-up other participants in their departments & buildings.)
Crossword, Sudoku, and/or Reading – add reward opportunities for employees who complete certain goals like reading 2 books in a month, finishing a crossword book, and/or other activities that inspire intellectual health like visiting a museum, participating in a conference, or taking a historic tour.
•
Spiritual
Organize and promote yoga & meditation classes at DC/CSC locations
Organize webinars and/or workshops on self-awareness and tolerance
2. Establish appropriate reward points for the above activities that will increase the 3rd and 4th quarter by an additional $20 potential in wellness Thrive rewards. In addition, it is recommended that all partners review & potentially re-align the current point structure based on YTD results to yield greater opportunity for participants to earn wellness Thrive rewards. (a 2014 engagement study has shown that for every $20 of added incentive, employee activity is expected to increase by approx. 2 additional activities per year.)
4
3. Continue to energize and strengthen program engagement via Senior Leadership commitment and championship of the Thrive program. (there is a strong correlation between participation by employees and support/motivation from Senior Leadership. In a 2014 engagement study,
the average number of activities per participant per year was more than double for those companies that had a strong Champ program in place. 76.4% ABC. 31.6% participation.)
o
CEO to provide inspirational “complete wellness” quote monthly (to be distributed through VP portal and Thrive email blasts).
o
Create & distribute Thrive active-wear for all Total Rewards, Execs, and Program Champions (ideally to be worn at all or most ABC Thrive Events)
o
Quarterly or semi-annual executive letter to champions & managers and participants
o
ALREADY IN PLACE: Automated, communications from Wellness Vendor as follows: –
Enrollment emails to newly eligible employees
–
Wellness Vendor system updates & announcements to all ABC Thrive participating employees
–
Monthly healthy habits to all ABC Thrive participating employees
–
Quarterly reminder to upload steps/activities, etc. for ABC Thrive participating employees
–
Monthly communications to designed, ABC Thrive wellness champions
4. Ramp-up Promotional Items and Brand-Awareness for ABC Thrive o
With Thrive branding, increase environmental signage at all locations
o
At Thrive events, distribute Thrive give-aways such as keychains, water bottles, hand-sanitizer, sunscreen, lip-balm, etc.
o
Increase ABC Thrive inbox communications & company-wide blasts through weekly announcements, daily or weekly wellness trivia, etc.
Comment: Depending on the speed and availability within the 2016 program, many of the above, recommended activities can be shifted to 2017 or later. It is recommended, however, that ABC Thrive engage in at least 5 of the above activities for 2016 – one from each wellness dimension.
eonebenefits.com
5
WELLNESS PLANNING GUIDE
3rd QUARTER 2016 PLANNED ACTIVITIES as of 3-24-16 Physical/Social: “Location to Location Step Challenge”, August 2016 o
Challenge winners from 1st quarter 2016, the “GMen”, will create a location-tolocation step challenge (for example they may choose a walk from San Diego store to a Texas Store, to a Jersey Store, to the corporate office). The challenge will be announced to ABC’ largest population (the retail managers) at ABC’ annual Product Education Conference (PEC) that takes place in early August. The winning team will donate prize earnings to a charity of their choice and will also choose the next themed challenge.
2017/18 ABC Thrive – Year 2 & Beyond Program Initiatives and Components: 1. Prior to 2017, measure 2016 YTD participation engagement and results. Assess program activities and any positive or adverse feedback from all partners: Senior Leadership, Total Rewards team, participating employees, Wellness Vendor, and Employee One. (on-going quarterly assessment & feedback is always recommended.)
2. Based on program feedback and the final, Thrive wellness budget for 2017, it would be recommended that ABC continue to enhance the Thrive program with innovative and meaningful activities & challenges for all six dimensions of complete wellness. Such recommendations would include but not be limited to the following: • • • • • • • • •
•
•
Continued Creative Team Challenges such as “Pick Up Your Pace” or a “Race Around the World” Weekly “Walk Around the Block” with HR Personal, Online or Telephonic Health Coaching Win Breakfast or Lunch with CEO and/or Senior Leadership Healthy Food Workshops and Presentations at DC/CSC Locations Subsidize gym memberships Health-interactive games Monthly or Quarterly Wellness Webinars for DC/CSC/Retail Employee Testimonials of the Thrive program Create a Culture/Wellness Committee – in addition to Senior Leadership & a strong Champion program, there is a new trend to coordinate a committee of at least 1 Senior Leader, 1 Total Rewards members, and 1 or more e Take advantage of available ComPsych programs such as the following that can be presented as webinars, lunch-n-learns, workshops, etc. either in break-rooms or lunch areas: (cost is $150/hr plus travel expenses. There are over 100 topics.)
6
o o o o o o
“Awakening the Passion in your Life” “Laughter, Humor, and Play to Reduce Stress and Solve Problems” “Mindfulness: Being Present in your Work and Life” “10 Strategies for Improving Your Finances” “Eating Healthy on a Budget” “Paying Off Debt While Building Wealth”
3. Critical to Thrive’s 3rd objective (national, forerunner of employer-sponsored wellness programs) would be the introduction of 3 or more of the following, pioneering wellness components over the next 2-3 program years: •
•
•
• •
•
In-house DC & CSC Fitness centers – sponsoring Free Yoga, Spinning, Zumba, and CrossFit classes to all employees (ideally, ABC might find one of its own employees who are trained and licensed to instruct classes) ABC-sponsored Health Food Pantry or Café at DC/CSC locations – variety of options range from free, healthy meals for all employees to subsidizing a % of healthy snack choices Mini on-site health clinics – (this is very popular now in the Fortune 100 companies) to have a licensed physician or nurse practitioner at each DC/CSC location that essentially takes the same role as a PCP, Rehab, and/or Urgent Care center; services could include full range of PCP care, physical therapy, health coaching, etc. Reduction in healthcare premiums – for annual participation in biometric screenings and health risk assessments, or other established goals Pay Employees to stop working – new trend in eliminating vacation accrual maximums and encouraging rest/time-off from work; increases productivity and balance with work-life responsibilities Nap Rooms/Playgrounds – this is another new trend to have quiet/break-rooms, game-rooms, and playgrounds (basketball, racquetball, tennis, etc.) on-site for both physical and mental “rejuvenation” purposes.
4. Establish quarterly program rewards that are meaningful and will drive ongoing, Thrive participation. In order to achieve 70-80% participation, Employee One
recommends that maximum quarterly program rewards be set at $125 per quarter (or $500 annually) which may likely result in an average pay-out of $300 annually per participant (per a recent 2014 incentive ABC. engagement study).
5. Employee One will link 2016 Thrive participation results with 2016 Medical & Rx claims data to start building & preparing year-over-year cohort reports.
eonebenefits.com
7
WELLNESS PLANNING GUIDE
Appendix A The following was written and developed by Dr. Bill Hettler, co-founder of the National Wellness Institute (NWI), this interdependent model, commonly referred to as the Six Dimensions of Wellness, provides the categories from which NWI derives its resources and services.
http://www.nationalwellness.org/?page=Six_Dimensions
Six Dimensions of Complete Wellness EMOTIONAL The emotional dimension recognizes awareness and acceptance of one’s feelings. Emotional wellness includes the degree to which one feels positive and enthusiastic about one’s self and life. It includes the capacity to manage one’s feelings and related behaviors including the realistic assessment of one’s limitations, development of autonomy, and ability to cope effectively with stress. The well person maintains satisfying relationships with others. Awareness of, and accepting a wide range of feelings in yourself and others is essential to wellness. On the wellness path, you’ll be able to express feelings freely and manage feelings effectively. You’ll be able to arrive at personal choices and decisions based upon the synthesis of feelings, thoughts, philosophies, and behavior. You’ll live and work independently while realizing the importance of seeking and appreciating the support and assistance of others. You’ll be able to form interdependent relationships with others based upon a foundation of mutual commitment, trust, and respect. You’ll take on challenges, take risks, and recognize conflict as being potentially healthy. Managing your life in personally rewarding ways, and taking responsibility for your actions, will help you see life as an exciting, hopeful adventure. Emotional wellness follows these tenets: • It is better to be aware of and accept our feelings than to deny them. • It is better to be optimistic in our approach to life than pessimistic. OCCUPATIONAL The occupational dimension recognizes personal satisfaction and enrichment in one’s life through work. At the center of occupational wellness is the premise that occupational development is related to one’s attitude about one’s work. Traveling a path toward your occupational wellness, you’ll contribute your unique gifts, skills, and talents to work that is both personally meaningful and rewarding. You’ll convey your values through your involvement in activities that are gratifying for you. The choice of profession, job satisfaction, career ambitions, and personal performance are all important components of your path’s terrain. Occupational wellness follows these tenets: • It is better to choose a career which is consistent with our personal values, interests, and beliefs than to select one that is unrewarding to us. • It is better to develop functional, transferable skills through structured involvement opportunities than to remain inactive and uninvolved.
8
PHYSICAL The physical dimension recognizes the need for regular physical activity. Physical development encourages learning about diet and nutrition while discouraging the use of tobacco, drugs and excessive alcohol consumption. Optimal wellness is met through the combination of good exercise and eating habits. As you travel the wellness path, you’ll strive to spend time building physical strength, flexibility and endurance while also taking safety precautions so you may travel your path successfully, including medical self-care and appropriate use of a medical system. The physical dimension of wellness entails personal responsibility and care for minor illnesses and also knowing when professional medical attention is needed. By traveling the wellness path, you’ll be able to monitor your own vital signs and understand your body’s warning signs. You’ll understand and appreciate the relationship between sound nutrition and how your body performs. The physical benefits of looking good and feeling terrific most often lead to the psychological benefits of enhanced self-esteem, selfcontrol, determination and a sense of direction. Physical wellness follows these tenets: • It is better to consume foods and beverages that enhance good health rather than those which impair it. • It is better to be physically fit than out of shape. SOCIAL The social dimension encourages contributing to one’s environment and community. It emphasizes the interdependence between others and nature. As you travel a wellness path, you’ll become more aware of your importance in society as well as the impact you have on multiple environments. You’ll take an active part in improving our world by encouraging healthier living and initiating better communication with those around you. You’ll actively seek ways to preserve the beauty and balance of nature along the pathway as you discover the power to make willful choices to enhance personal relationships and important friendships, and build a better living space and community. Social wellness follows these tenets: • It is better to contribute to the common welfare of our community than to think only of ourselves. • It is better to live in harmony with others and our environment than to live in conflict with them. INTELLECTUAL The intellectual dimension recognizes one’s creative, stimulating mental activities. A well person expands his or her knowledge and skills while discovering the potential for sharing his or her gifts with others. Using intellectual and cultural activities in the classroom and beyond the classroom combined with the human resources and learning resources available within the university community and the larger community, a well person cherishes intellectual growth and stimulation. Traveling a wellness path, you’ll explore issues related to problem solving, creativity, and learning. You’ll spend more time pursuing personal interests and reading books, magazines, and newspapers, while keeping abreast of current issues and ideas. As you develop your intellectual curiosity, you’ll actively strive to expand and challenge your mind with creative endeavors. Intellectual wellness follows these tenets: • It is better to stretch and challenge our minds with intellectual and creative pursuits than to become self-satisfied and unproductive.
eonebenefits.com
9
WELLNESS PLANNING GUIDE
• It is better to identify potential problems and choose appropriate courses of action based on available information than to wait, worry, and contend with major concerns later. SPIRITUAL The spiritual dimension recognizes our search for meaning and purpose in human existence. It includes the development of a deep appreciation for the depth and expanse of life and natural forces that exist in the universe. Your search will be characterized by a peaceful harmony between internal personal feelings and emotions and the rough and rugged stretches of your path. While traveling the path, you may experience many feelings of doubt, despair, fear, disappointment and dislocation, as well as feelings of pleasure, joy, happiness and discovery. These are all important experiences and components to your search and will be displayed in the value system you will adapt to bring meaning to your existence. You’ll know you’re becoming spiritually well when your actions become more consistent with your beliefs and values, resulting in a “world view.” Spiritual wellness follows these tenets: • It is better to ponder the meaning of life for ourselves and to be tolerant of the beliefs of others than to close our minds and become intolerant. • It is better to live each day in a way that is consistent with our values and beliefs than to do otherwise and feel untrue to ourselves.
10
Appendix B http://www.marcandangel.com/2012/05/25/60-selfless-ways-to-pay-it-forward/ 60 Selfless Ways to Pay It Forward: 1. Hold the door open for the person behind you. 2. Introduce yourself. Make new colleagues, classmates, etc. feel welcome. 3. Clean out all your old clothes and donate them to someone in need. Your old is someone else’s new. 4. Write a positive Yelp review about a local business you like. 5. Listen intently to people’s stories without trying to fix everything. 6. Donate blood. One pint of blood can save up to three lives. Locate your nearest blood drive. 7. Volunteer at a hospital, homeless shelter, nursing home, etc. Get outside of yourself and help others. Check out Volunteer Match. 8. Buy house-warming gifts for new neighbors. 9. Inspire others online. 10. Share your umbrella with a stranger on a rainy day. 11. Check up on someone who looks lonely. 12. Let someone with only a few items cut you in line at the grocery store. 13. Spread good news. 14. Replace what you’ve used. For example, fill up the copier or printer with paper after you’re done using it or start a fresh batch of coffee. 15. Give words of encouragement to someone about their dreams, no matter how big or small they are. 16. Stop and buy a drink from a kid’s lemonade stand. 17. Help someone get your parking space in a crowded parking lot when you’re leaving. 18. Babysit for couples or single parents who don’t get out much so they can have some alone time. 19. Look for ways to save a few extra bucks a month and then donate it to a good cause or charity. 20. Shop at your local charity thrift store. The money you spend there helps others. 21. Help someone get active. There’s a coworker or acquaintance in your life who wants to get healthy, but needs a helping hand. Offer to go walking or running together or join a gym together. Check out your local Active activities. 22. Spend a few clicks of your time at Free Rice. 23. If someone you love really likes something (a meal, a favor, etc.) give it to them when they least expect it. 24. Make a difference in the life of a child. Give them your time and undivided attention. Read Raising Kids Who Will Make a Difference. 25. If you shop online, make your purchase through Give Back America. 26. Pay for the person in line behind you. 27. Drop off your old eye glasses at your local LensCrafters as a donation to the OneSight program. 28. Create a care package and send it to an active duty military unit. 29. Redirect gifts. Instead of having people give you birthday and holiday gifts, ask them to donate gifts or money to a good cause. eonebenefits.com
11
WELLNESS PLANNING GUIDE
30. The next time you see someone pulled over with a flat tire, or in need of assistance, stop and ask how you can help. Read How to Be an Everyday Philanthropist. 31. Become a mentor or tutor to someone in need. 32. Help the weary shopper in front of you who needs that extra two or three cents to avoid breaking a 20-dollar bill. 33. Come to the rescue. If you realize someone is sick, bring them some hot tea, soup, etc. 34. Be a courteous driver. Let people merge in front of you. 35. Put some change in an expired parking meter (where it’s legal). 36. Offer your seat to someone when there aren’t any left. 37. Listen to someone’s pain and help them find a path through it. 38. Hug a friend. Let them know how important they are. 39. Think twice before you throw something away. As Jack Johnson once said, “Reduce, reuse, and recycle.” 40. Help an entrepreneur with a Kiva donation. 41. Bake cookies or brownies and share with a neighbor or colleagues. 42. If you have a good book you’ve read that’s just sitting around on a book shelf, give it away to a friend. 43. Become a member of Freecycle, and participate. 44. Clean up litter in a park or open space nearby. 45. Look into co-housing. 46. Borrow and lend things in your neighborhood by using Share Some Sugar. 47. Send a nice email or handwritten card to someone you know, unexpectedly. 48. Leave encouraging post-it notes in library books and other random places. 49. If you see a couple taking a self-pic, offer to take the picture for them. 50. Setup a donation box at your school, work or place of worship and ask others to make canned/dried food contributions. Then deliver the donations accordingly. 51. Join efforts to preserve and protect the environment. 52. Donate cat and dog food to an animal shelter. Call and ask what is needed. 53. Compliment someone who deserves it. 54. If there’s been an accident or a potentially hazardous situation presents itself on the road, report it to the local authorities. Your phone call could save a life. 55. Collect and donate prom dresses for underprivileged youth. Check out the Princess Project. 56. When you’re getting fast food, buy an extra meal for a homeless person. 57. Stand up for someone. Lend your voice. Often the powerless, the homeless, the neglected in our world need someone to speak up for them. 58. Take the time to teach someone a skill you know. 59. Teach others how to make a difference in this world by setting a good example every day. Read 29 Gifts: How a Month of Giving Can Change Your Life. 60. When someone wants to repay you for something, ask them to pay it forward.
12
eonebenefits.com