Spearheading digital lending in Botswana

Stanbic Bank Botswana continues to deliver innovative solutions and services in line with the Bank’s move to a more digitised future. As banking trends and customer needs demand greater agility and innovation, the Bank has launched its Digital Lending solution, named Toro Loan, which allows personal accounts clients to accept and receive instantaneous disbursements for pre-approved unsecured loans on their internet banking profiles.

A first of its kind in Botswana, Toro Loan aligns and is in sync with Stanbic Bank’s digital transformation and innovation journey making true strides with tangible outcomes.

Stanbic Bank continues to enhance both the customer experience and the nation’s journey into a more digitised future, building the bank of tomorrow, today. The Bank has in recent months solidified its customer-centricity approach, investing in enhancing the customer experience through nuanced solutions and a major upgrade of its core banking system, which has unlocked greater potential for the business.

Speaking about the new offering, the Head of Consumer and High Net worth Clients and Acting Head of Business and Commercial Banking, Portia Motshegare said the bank remains passionate to be a key stakeholder in Botswana’s overall growth as well as in improving lives.

“At Stanbic Bank Botswana, we remain passionate about driving Botswana’s growth and improving lives. Our Vision is to create value for our clients and the communities we serve by providing access to digital, financial and related solutions that support sustainable growth,” said Motshegare, adding, “We have a robust strategy to deliver on this. We understand that we must place our customers at the centre of all that we do and we are excited to take this a step further by enabling their dreams through a simple click of the button. This is part of our strategy to become even more customer-centric, enhance our customer experience, and provide truly relevant, inclusive and value adding solutions for our clients. This is the bank of the future, and we are working to pre-empt the wants and needs of our customers, and to truly deliver to our commitment.”

Digital Lending works the same way as a traditional lending approach, but with more convenience. Existing Clients of Stanbic Bank with active salary accounts have access to the Toro Loan offer and they can decide if they want to proceed. By selecting their preferred amount within the pre-approved limit range, costs will be calculated, and Ts & Cs shared for signing with a One Time Password (OTP).

Funds are then disbursed into their account immediately, thus delivering on the fact that dreams are but a click away. Digital Lending is safe and secure to use, it benefits from the Bank’s investment in state-of-the-art security and privacy protocols and standards. All customer information and data remain safe and protected.

“Economies and indeed financial services sectors continue to evolve in today’s rapidly changing environment. We will not be left behind, for we continue to innovate for progress and to drive Botswana’s growth, focusing on the customer need and experience, rather than simply developing products. Regular engagement with our customers has revealed more insight into their needs, wants, hopes and aspirations. We are here to work to make those hopes and dreams a reality through innovation and relevance. As we like to say at Stanbic Bank, IT CAN BE,” elucidated Motshegare.