Best Practice (easy to read) University Rehabilitation Institute (URI) HOW MM, WHO HAS A DISABILITY, GOT EMPLOYMENT IN THE T-2 Goal: MM wished to get a job at T-2. MM is a 28 year old man. He has finished high school. His disability causes weakness in his muscles. He uses a wheelchair to move around. He is also less skilled in handling things with his hands. He did not look for work with the help of the employment service. A friend recommended him to T-2, a company in Ljubljana. He called T-2 and asked if he could work for them. They said that he could come and try. T-2 is a company that sells telecommunication, information and communication products such as internet and television access. They also help their clients when they have problems with these products. 300 people work at T-2. All new workers of T-2 start to work in the call centre. This is where people call when they have problems with internet or television. Workers in the call centre also look for new buyers of T-2 products. Most of the work is done with the use of computers. How MM started to work for T-2 At the beginning MM worked for T-2 as a student. He started to work in the call centre. Because he did not live in Ljubljana, he travelled to work by car. He had to have the car adapted, so that he could drive it. There was no need to adapt MM’s workplace. He could use the computer without any problems. He could enter and move around T-2 easily with the wheelchair. In the first two weeks a mentor helped MM to learn tasks in the call centre. After that he worked on his own. Because he did his job very well, MM was given a more difficult job in the call centre. When he was very good at the new job too, he was employed at T-2. His present job is called “technical assistant and statistician”. In this job he follows up and writes reports about all activities in the call centre. He also makes plans for new activities. Why is the employment of MM at T-2 a best practice?
People at T-2 think that working for them already as a student is a good way to get employment People with disabilities can get employed in T-2 if they can learn how to do the job Other workers feel good about working with MM MM is very satisfied because he works at T-2. MM thinks that he got employment because he tried very hard at work MM feels his co-workers value his work.
Most people with disabilities get employment with the help of the Employment office and rehabilitation programmes. MM could get employment without any help from them. You can contact T-2: Jan Kocjančič, T-2 d.o.o. Verovškova 64A, 1000 Ljubljana jan.kocjancic@t-2.com http://www.t-2.net/o-podjetju