DAY 3 – THURSDAY, 04 SEPTEMBER 2014 1:30pm – 3:10pm
01C-S2
01B-S4
Contemporary Brand Design Chair: James Moultrie
04C-S4
Design Management And Artistic Interventions
The Role Of Designers In The Shift Towards Product Service Systems
Chair: Marja Soila-Wadman, Kirsi
Chairs: Christine De Lille, Erik Roscam
Niinimäki
Location: JPS 311
Location: JPS 605
Dynamic, Yet Coherent: Design’s mediating role in creating a ‘citizen artist’ beer brand Monika Hestad, Anders Groenli, Viktor Hiort af Ornäs
Sustainable Fashion: a re-conceptualization of the role of fashion design Anika Kozlowski, Dr.Michal Bardecki, Dr.Cory Searcy
Consumer engagement in co-creation of contemporary brand design Sara Jane Gonzalez Caicedo
Post-Industrial Design for Consumption: Discovery and Invention of “Tribes” Antti Ainamo, Yunsheng Su, Miikka Lehtonen
05B-S2
Abbing
Location: JPS 133/RHS West + JPS 134
Center
Design Innovation Catalyst Tools to Facilitate Organisational Change Karla Straker, Cara Wrigley Criteria for Customer Activity-driven Product-Service System Design Eok Kim, Ki Young Nam, Kyung Won Chung
05A-S2
Public Policy and Services Informed By a Design Approach
Design Leadership
Chair: Nina Terrey
Chair: Karen Miller Location: JPS 133/RHS West + JPS 134
Location: JPS 135/RHS West
Center
Citizen-centric Public Policies and Services through Design Debbie Ng
Characteristics of Design Leaders: Ability to Communicate Design to Nondesigners in NPD Koogin Han, Busayawan Lam
Design Capabilities in the Public Sector Jhen Yi Lin
3:10pm – 3:30pm
Day 2: Afternoon Tea |
3:30pm – 4:45pm
Closing |
The 19th DMI: Academic Design Management Conference
Location: Gallery – London College of Fashion
Location: RHS
Design Management in an Era of Disruption
Chair: Alison Rieple, Jeanne Liedtka
London 2-4 September 2014
Useful Information Venue Address
IT:
London College of Fashion 20 John Prince's Street London W1G 0BJ
Oliver Furlong
Site Administrator:
Venue’s Logistics:
Peter Taylor Research Administrative Co-ordinator Tel: +44 (0)7545 907055 Email: p.taylor@fashion.arts.ac.uk
Mobile: 07725 829590 Email: o.furlong@fashion.arts.ac.uk
Wifi: Pw:
Arts Internet 82a23457b2
Conference Programme
Mark O'Brien Mobile: 07811 325967 Email: m.obrien@fashion.arts.ac.uk
Conference Programme This conference programme was printed on 28 August 2014. An up to date version is available online at: https://www.conftool.net/dmi2014/sessions.php Also available by downloading mobile app Conference4me Mobile Conference Assistant: http://conference4me.psnc.pl
Hosting Institution
Organising Institutions
DAY 1 – TUESDAY 8:45am – 9:30am
Morning Registration and Tea/Coffee
9:30am – 10:15am
Orientation |
10:30am – 1:30pm
WK 02
Future Worlding for Design Sandjar Kozubaev, Florian Alban Vollmer
Location: JPS 105
Designing Co-Innovation Workshops Mauro Alex Rego, Marion Fröhlich
Triumphs and Tensions in Informal Design Interactions: Confessions of a Designer Cara Broadley, Marianne Lesley McAra
Location: RHS Centre 134 + RHS East 135
Late Morning Tea/Coffee break |
1:30pm – 2:15pm
Lunch |
2:30pm – 5:30pm
Location: RHS Centre 134 + RHS East 135
The Art of Curation Workshop: at the National Portrait Gallery Jeanne Liedtka, Rachel Brozenske
5:30pm – 7:00pm
From Thinking to Doing Martha Cotton, Elizabeth Glenewinkel
Location: JPS 311
WK 07
Creating Futures of Design Management Moritz Gekeler, Alessandro Sposato
WK 08
WK 09
Collective Imagery Weave Priscilla ChuengNainby
WK 10
WK 11
Developing Policies for Design by Design
WK 12
Mapping the Future of Design + Management Research
Anna Whicher
Andrew Whitcomb, Marzia Arico
Analysing stories on cycling safety with service design and strategy teams
WK 13
Ageism: designs last prejudice Glen Hougan
WK 14
Using Foresight Tools in Design Management
Location: JPS 135/ RHS West
Location: JPS 105
Late Afternoon Tea/Coffee break |
Location: RHS Centre 134 + RHS East 135
Location: JPS 606
Location: JPS 418A
Location: JPS 133/RHS West
WK 15
FutureEd Workshop Iain Aitchison, Jennifer Webb
03A-S2
Co-creating Shared Value in Service Design
Chairs: Antti Ainamo
Chairs: Valerie Ann Mitchell
Chair: Jun Cai
Chair: Tung-Jung Sung
Location: JPS 525
Location: JPS 311
Location: JPS 418A + JPS 418B
Location: JPS 105
I nnovation Through Dumpster Diving? Oriana Haselwanter
The interplay between usercentred design and design management in creating a EUfunded interactive platform to support low carbon economy Luca Simeone
In depth case study exploring innovative web-based methods for ‘designing-with’ customers in a global watch manufacturing firm Wei Liu, James Moultrie
Presenting the Sustainable Consumption Leveraging Model: Adding value to business strategy through user-centred design principles Mariale Moreno, Debra Lilley, Vicky Lofthouse
Business model adaptation to a new digital culture Paola Pisano, Marco Pironti, Alison Rieple, Ioannis Christodoulou
05A-S1
05D-S3
Design Leadership
Design(ers) thinking and disruptive business model innovation: creating mental models or tangible models?
The theme of this lecture is a comparison of teaching management in a school of design and teaching design in a school of management. It is based on my experience of heading the School of Design at Carnegie Mellon University and, now, heading the Department of Design & Innovation, the largest department at the Weatherhead School of Management at Case Western Reserve University. I will discuss the similarities and differences between teaching in these two environments. While my experience is arguably unique in the educational communities of design and management, it also reflects important changes in the practice of design that have taken place over the past two decades. I will discuss the broadening of design from what I call first and second orders of design into the third and fourth orders of design. Topics will include the nature of design thinking, a term that is ambiguous and controversial in discussions of design today but remains meaningful, as well as the the nature of innovation, differences in the needs and interests of students, the methods and techniques of teaching, and the emerging place of design in business and other organizations – a theme that is central to the vision and mission of the Design Management Institute.
2
Erik Roscam Abbing
Chair: Karen Miller
Chairs: Lianne Simonse,
Petra Badke-Schaub
Location: JPS 135/RHS West
Location: JPS 311
Design Thinking and Corporate Entrepreneurship: an exploratory study Thomas Abrell, Falk Uebernickel
The Nature of Service Design by Industrial Designers and Interaction Designers Canan Akoglu
How a Design Executive Officer (DEO) can craft an organizational culture Younjoon Lee, Jaewoo Joo
An investigation into design thinking behaviours in early stage radical innovation Martin P. Ryan, Frank Devitt
Designers and Environmentally Sustainable Design in a Business Network: A case Study on the Development of a passenger ship Pekka Tapani Murto, Oscar Person
Are you being served? Not onboard! Moving towards service enabling systems for aviation manufacturers Julia Debacker, Christine S.H. de Lille, Ad Eijkelenboom, Sicco C. Santema
Extending design leadership to innovation strategy: Roles and tools Giulia Calabretta, Paul Hekkert, Gerda Gemser, Nachoem Wijnberg
Design and Innovation by Consensus Josep Monguet, Alex Trejo, Joan Bassolas, Tino Martí
Challenges in the design of smart product-service systems: experiences from practitioners Ana Valencia, Ruth Mugge, Jan P.L. Schoormans, Hendrik N.J. Schifferstein
04B-S2
Chair: Roberto Verganti Location: JPS 133/RHS West +
12:40am – 1:20pm
Chairs: Christine De Lille,
Location: JPS 605
Design Management: Future Perspectives
Wednesday 3 September, 9:30am, Location: RHS
Co-creating Emotional Value through Prototyping Satu Miettinen, Simo Rontti, Jaana Jeminen 04C-S1
Keynote Richard Buchanan, Ph.D.
Leading Design: Managing the Challenge of Innovation
A Non-Profit Design-Led Innovation Journey Erez Nusem, Cara Wrigley, Judy Matthews
The Role of Designers in the Shift Towards Product Service Systems
JPS 134 Center
Location: JPS 605
Co-design for Not-for-profit Organization Busayawan Lam, Andy Dearden
04A-S3
Location: JPS 133/RHS West +
Location: JPS 525
Impact of team communication on co-design teamwork in distributed intercultural teams Jeff Man, Yuan Lu, Aarnout Brombacher, Fangtian Ying
New Modes of Design Management
Chair: Pia Tamminen
Location: Gallery – London College of Fashion
Reception | Chairs: Alison Rieple, Jeanne Liedtka |
02C-S2
Managing Consumer Involvement in Product Development
MIND THE GAP! Three strategies for bridging artists and organizations in artistic interventions Ulla Johansson Sköldberg, Jillian Woodilla
Mario Joao Marques Coelho, Bas Raijmakers Location: JPS 418B
02A-S1
User-centred design (UCD): A disruptive business enabler for sustainable consumption?
Creative control in sustainable fashion Kirsi Niinimäki, Maarit Aakko
Bridgette Engeler Newbury
Chair:
01C-S1
Design Management and Artistic Interventions
Flagship stores as Fashion Service Design Erik Hansen-Hansen
Location: Gallery – London College of Fashion
Emma Lee Murphy, Naomi Jacobs
3:45pm – 4:00pm
The National Portrait Gallery will have that entrance open and ready from 9.15am – and then we will join Curator Sarah Tinsley and Director Sandy Nairne to begin the session, starting with the Virginia Woolf exhibition. We will conclude by 12:30pm.
WK 06
Location: Gallery – London College of Fashion
Exploring future models of Executive Education in Design Management – an MBA for Design Management?
Location: JPS 311
Those attending the session should come to the National Portrait Gallery’s Orange Street entrance by 9.30am. This is a ramped entrance, on Orange Street, just to the north and west from the Main Entrance on St Martin’s Place. *
Location: National Portrait Gallery*
Location: JPS 525
11:45am – 12:00pm
|
WK 05
WK 04
11:00am – 12:40pm
| Chair: Patricia Olshan, DMI
Chairs: Nusa Fain and Alison Rieple
WK 03
DAY 3 – THURSDAY, 04 SEPTEMBER 2014
| 02 September 2014
Communicating ProductService System business models inside and outside the company Fabrizio Ceschin, Barbara Resta
The role of service design leadership in shaping experience oriented service organizations Judith Gloppen Designer-led New Product Development implementation issues in Chinese SMEs Ke Lou, Darren Southee, Erik Bohemia
06-S4
Design Management Education Chair: Jun Cai
JPS 418A + JPS
JPS 134 Center
Location:
Design as change: From Teleology to Guided Evolution? Hans Andersson, Per Åman
Live, actionable and tangible: teaching design strategy Gill Wildman
Lunch |
418B
Location: Gallery – London College of Fashion
7
DAY 3 – THURSDAY, 04 SEPTEMBER 2014 9:00am – 10:40am
01A-S1
02A-S1
02C-S1
03A-S1
Designers as Cultural Intermediaries in an Era of Flux
User-centred Design (UCD): A disruptive business enabler for sustainable consumption?
Design in the Creative and Cultural industries (CCIs) in an Era of Disruption
Social and Sustainable Design Management
Chairs: Richard Buchanan
Chairs: Valerie Ann Mitchell
Chairs: Marco Pironti, Paola Pisano
Chair: Yuan Lu
Location: JPS 311
Location: JPS 605
Location: JPS 105
Location: JPS 135/RHS East
esigning the City Identity: D Strategic and Product Design for New Experiential Ways of Living, Enabling and Interacting with the Urban Context Marina Parente
UCD in the Sustainable Luxury Design Process Claudia Newton
Business model innovation through new customer roles. Inspirational cues and insights from a design-driven case study analysis Cautela Cabirio, Paola Pisano, Marco Pironti
The Image Co-creation: Store Image Consistency in Creative Stores Shu-Shiuan Ho, Yi-Fang Yang, Tung-Jung Sung
Position designer into local craft revival in emerging markets: an empirical study on Chinese ethnic brocade industry Wei Wang, Tie Ji, Mohsen Jaafarnia The Impact of Nationality and gender on consumer preferences Gloria Anne Moss, Gabor Horvath Designing Organisations in the CCI Johan Kolsteeg, Frido Smulders
Designing a contextual individualised eco information system to inform individual consumer behaviour: a conceptual framework Sze Yin Kwok, David Harrison, Shengfeng Qin Value Creation: Disruption and empowerment to support creativity-in-the-wild Workshop discussion paper Alison Williams, Laura Malinin, Katharine E Leigh
Specification of an Additive Manufacturing Consumer Design Toolkit for Consumer Electronics Products Matt Sinclair, Ian Campbell, Hesam Yavari Reducing uncertainty of New Product Development by leveraging the power of experiments Davide Sola, Giovanni Scarso Borioli, Gianfranco Scalabrini
Communities as a Retail Store Concept Anders Haug, Pia Storvang
03C-S3
04B-S1
05C-S4
Design Management: Future Perspectives
Measuring the Impact of Design – and design thinking – in an Era of Disruption
Chair: Antti Ainamo
Chair: Beverly Wagner
Chair: Anthony M. Kent
Chair: Nina Terrey
Location: JPS 133/RHS West
Location: JPS 525
Location: JPS 134/RHS Center
Location: JPS 418A + JPS 418B
Studio design and the management of creative production Jonathan Gander, Alison Rieple
Design for development management Ledia Andrawes, Adela McMurray
Transforming organizations – Linking Design Practices to Managing Organizational Capabilities Lauri Saviranta, Eero, M. Eloranta
One approach to understand design’s value under a service logic Stefan Holmlid
Co-creation and the Democratization of Fashion: investigating the case of UK based fashion design company Own Label Thorsten Roser, DeFillippi Robert, Julia Goga-Cooke
Morning Tea |
Achieving Responsible Design in the Commercial Context Norman Stevenson, Vicky Lofthouse, Debra Lilley, Alistair Cheyne
Towards a dynamic mode of design management and beyond Claudia Acklin, Alexander Fust The Emergent Role of the ‘Social Designer’ Anne-Marie Moore, Angharad, E. Beckett, Raymond, J. Holt Design thinking in managing (and designing) for organizational change Liisa Naar, Marianne Stang Våland
Location: Gallery – London College of Fashion
Registration: Morning Tea/Coffee
9:00am – 9:30am
Welcome – by Julia Gaimster, Associate Dean, Graduate School
9:30am – 10:20am
Keynote – Leading Design: Managing the Challenge of Innovation by Richard Buchanan, Ph.D.
10:20am – 11:10am 11:10am – 12:25pm
Stakeholder Involvement and Co-Creation in Service Design: Customer Experience Management in Tourism Chi-Shiang Wu, Tung-Jung Sung
Social and Sustainable Design Management
What does Design & Innovation mean for MSEs? A case study of eight Brazilian furniture firms Viviane dos Guimaraes Alvim Nunes
8:30am – 8:55am
Conflicts as Opportunities for New Insights Pelin Gultekin-Atasoy, Yuan Lu, Berry Eggen, Aarnout Brombacher, Tilde Bekker, Hanneke Hooft Van Huysduynen
03B-S2
The Role of Networks in Fashion Designing: The Disconnect between Designers and Manufacturers in London Galina Gornostaeva, Alison Rieple, David Barnes
6
The Drive Towards UserCentred Engineering in Automotive Design Scott Bryant, Cara Wrigley
Design in the Creative and Cultural industries (CCIs) in an Era of Disruption
Design And Identity Formation In Cultural Organisations’ Strategic Performance Irini Pitsaki, Alison Rieple, Natalie Nixon
10:40am – 11:00am
DAY 2 – WEDNESDAY, 03 SEPTEMBER 2014 Chair: Patricia Olshan, DMI
Chairs: Rachel Cooper, Jeanne Liedtka | Location: RHS
Chair: Jeanne Liedtka | Location: RHS
Late Morning: Tea/Coffee Break | 01B-S1
02B-S1
03B-S1
03C-S1
Contemporary Brand Design
Exploring Collaboration in Product Development: the good, the bad and the ugly
Design in the Creative and Cultural industries (CCIs) in an Era of Disruption
Social and Sustainable Design Management
Chairs: Joanne Roberts
Chairs: Nusa Fain, Martyn Evans
Chairs: Alison Rieple, Irini Pitsaki
Chair: Vicky Lofthouse
Location: JPS 311
Location: JPS 133/RHS West
Location: JPS 605
Location: JPS 105
ateriality, design and brand M management Fernando Pinto Santos, Marta Morillo
Exploring Collaboration in New Product Development Nusa Fain, Beverly Wagner, Fred Lemke
Omnipresent Access: User Perceptions in New Media Ecosystems Jonatan Jelen, Mark Leal
Design Approaches to Creating Social Metrics Rebecca Lindsay
Brand of Products and Brand of Signs: How to Manage this Relationship in Fashion through Corporate Archives Valeria Iannilli, Federica Vacca
Collaborative evaluation of design concepts Andreas Benker, Wycliffe Raduma
Three Methods that Creative Talents Could Learn from Designers: Empathic Observation, Group Brainstorming, and Rapid Prototyping Jaewoo Joo, Soren Ingomar Petersen
Designing Channels for Brand Value: Four Meta-Models Karla Straker, Alexander Garrett, Mitchell Dunn, Cara Wrigley
The challenges of evaluating DT efforts: Insights from three large companies Lisa Carlgren, Maria Elmquist, Rauth Ingo
New Modes of Design Managemen
Measuring the Impact of Design – and design thinking – in an Era of Disruption
Design Management Education
Open Track
Chair: Rachel Cooper
Chair: Marco Pironti
Chair: Karen Miller
Chair: Sabine Junginger
Location: JPS 135/RHS East
Location: JPS 134/RHS Center
Location: JPS 418A + JPS 418B
Location: JPS 525
In-Market Prototyping in Microbrands Tod Corlett
A Theoretical Framework and Propositions for Evaluating Service Design Practices: First steps to a Mature Field Daniela Sangiorgi, Alison Prendiville
Affinity & Ambiguity in Designerly Leadership Jeremy Yuille, Soumitri Varadarajan, Laurene Vaughan, Linda Brennan
Corporate Design Germination Model Yasemin Soylu, Ozlem Er
Models of thinking: Examining the components of design thinking to inform quantitative assessment Sarah Badding, Katharine Leigh, Alison Williams Demonstrating the Value of Design’s Intangible Outcomes in an Australian Manufacturing SME Rohan Thomas Doherty, Cara Wrigley, Judy Matthews, Sam Bucolo
12:30pm 1:15pm
Lunch |
06-S1
Moving beyond the consultancy model Sarah Drummond
05C-S1
Community-based Business Design Model Pia Tamminen
The design in business framework: A platform of mutual understanding and inspiration between designers and managers Marianne Storgaard, Poul Rind Christensen, Susanne Jensen, Pia Storvang
Do designers and managers complement each other? The influence of cognitive style on product performance Kasia Tabeau, Gerda Gemser, Erik Jan Hultink, Nachoem M. Wjinberg Powers of design: a heuristic inquiry into the Victoria and Albert Museum’s Residency Programme Saskia Coulson, Louise Valentine
Socially Responsible Design or ‘Bear Favours’ Anders Haug, Jacob Busch
04A-S1
Design Management – Knowledge Integration of and by Design Per Åman, Hans Andersson
Better moods, Better Outcomes? Design Thinking and its Impact on Affect Marian Moore, Yi Zhang, Jeanne Liedtka, Andrew King
Location: Gallery – London College of Fashion
Designing a New Design PhD? Emma Murphy, Naomi Jacobs Investigating Effective Pattern and Drive between Expert and Novice in Team-Based Ideation Ying Hu, Yinman Guo, Tie Ji, Renke He, Francesco Galli
07
The value of design for customers in the service industry: Contributions and measurements Ki Woong Nam, Bruce W. Carnie
Location: Gallery – London College of Fashion
3
DAY 2 – WEDNESDAY, 03 SEPTEMBER 2014
DAY 2 – WEDNESDAY, 03 SEPTEMBER 2014 1:20pm 3:00pm
01A-S2
01B-S2
02B-S2
03C-S2
Exploring Collaboration in Product Development: the good, the bad and the ugly
Social and Sustainable Design Management
Chair: Natalie Nixon
Chairs: Beverly Wagner, Nusa
Chair: Stefan Holmlid
Location: JPS 311
Location: JPS 418A + JPS 418B
Location: JPS 105
Location: JPS 605
Participation-based Design Process in Jeju Island Local Regeneration Project SungHee Ahn
Luxury and Ignorance Joanne Roberts
Culture Criminals: How Social Media Facilitated the Dilution of Subculture qian sun1, dave lowe
Where the Social and the Sustainable is the territory Soumitri Varadarajan, Liam Fennessy, Judith Glover, Mick Douglas
Designers as Cultural Intermediaries in an Era of Flux
Contemporary Brand Design
Chair: Roberto Verganti
Pragmatics, Plasticity, and Permission: A Model for Creativity in Temporary Spaces Deborah Maxwell, Alison Williams Design and Identities: the Case of Carsharing Adèle Martin, Denis Darpy Construct the Future Sara Barquero, Luis Calabuig, Borja García
Luxury Product Design and Brand Differentiation of Emerging Luxury Brands: a Conceptual Framework Based on Perceived Value Zhiqing Jiang, Shin’ya Nagasawa Product Design Requirements for Effective Heritage Branding: Visual Consistency and Visual Contemporaneity as Links to the Past, Present and Beyond Young In Park, Ki Young Nam, Kyung Won Chung
Fain
Making Design Explicit: Detour or Latour Michael Pierre Johnson, LynnSayers McHattie Discovering the Real Needs of the Client – Possibilities of Grounded Theory in Design Processes Sylke Lützenkirchen
04A-S2
05C-S2
05D-S1
New Modes of Design Management
Measuring the Impact of Design – and design thinking – in an Era of Disruption
Design(ers) Thinking And Disruptive Business Model Innovation: creating mental models or tangible models?
Design Management Education
Chair: Anne Stenros
Chairs: Brigitte Borja de Mozota,
Chairs: Petra Badke-Schaub,
Chair: Lisbeth Svengren Holm
Location: JPS 135/RHS East
Location: JPS 134/RHS Center
Location: JPS 133/RHS West
Location: JPS 525
Darwinian Design in an Era of Disruption John Z Langrish
Desirability Competitive Positioning Model: A model for identifying where design can have the greatest influence on profit within a highly competitive consumer product environment Les Wynn
A Digital Airport Experience: Design-led Innovation in Support of Airport Strategy Rebecca Anne Price, Cara Wrigley, Judy Matthews, Alexander Dreiling
Re-conceptualising strategy in Design Management education Anthony M. Kent, Thomas G. Inns
On Applying Design Thinking Elsewhere: Organizational Context Matters Frido Smulders, Kees Dorst, Pieter Vermaas
Exploring learning experiences of business undergraduates in strategic design module Noemi Maria Sadowska, Dominic Laffy
Designing for disruption: Applying design thinking to strategic business model innovation Julian Nelson Russell Jenkins, Tim Fife
Developing a design curriculum with a focus on Design Thinking, Management and Entrepreneurship for rural entrepreneurs of the arts and crafts sector in the Eastern Caribbean Lesley-Ann Melanie Noel
Design interventions in smalland medium-sized companies: initial findings from a case study Kirsi Niinimäki, Oscar Person, Janne Pekkala, Sanna Peltonen Different models of design management – three examples from the Swedish furniture industry Justyna Starostka What are you managing in design? Creativity or Innovation or Both? Peer Sathikh
When and to Whom Form – Are superior products evaluated more favorably? Xing-Wei Chen, Jaewoo Joo Exploring impact through seating design Kathryn Burns, David Rowe, Richard Snell
The Impact of ‘Idea’ as a keyword in helping the Participatory Mechanisms in Adoption and Use of Design Crowdfunding within Business: Exploratory Michael Pape, Lorenzo Imbesi Manufacturing Based Study Simon Bolton, Marta Perez Garcia
3:20pm 5:00pm
01A-S3
Designers as Cultural Intermediaries in an Era of Flux
Chairs: Nusa Fain, Beverly
02D
Enterprise Eco System Design
Location: JPS 525
Location: JPS 105
Location: JPS 418A + JPS 418B
Both Erotic and Ergonomic? The Role of Product Design as a Mechanism for Moral Legitimacy Sarah Wilner, Aimee Huff
Unraveling the secret of successful brand extensions; a case study to explore consumer response Maaike Mulder-Nijkamp, Wouter Eggink
The right fidelity: designerly representations that enhance multidisciplinary productdevelopment Guido Stompff, Frido Smulders
Innovating Innovation; a design program to deliver meaningful experiences in eco-systems Paul Gardien, Eva Deckers, Geert Christiaansen
The impact of animated promotional characters design on brand attitude Zhiyu Zhao, Nick Higgett, Grahame Hudson
Wagner
The Impact of Space on Innovation Teams Danjela Huesam, Dr. Claudia Nicolai, Prof. Ulrich Weinberg, Dora Panayotova, Marie Klooker
Dynamic Brands: Shifting from Products to Customers Marzia Arico1, Kim Wikan Barth
Chair: Kaja Tooming Buchanan
IP management in response to changing conditions Matthias Hillner A Semantic Approach of Cultural Interpretation toward Service Innovation Soe-Tsyr Daphne Yuan, Hua-Cheng Tai
Exposing the Monster in Media: A study of Ducati’s product placement strategies Peter Zackariasson
05B-S1
05C-S3
05D-S2
Public Policy and Services Informed by a Design Approach
Measuring the Impact of Design – and design thinking – in an Era of Disruption
Design(ers) Thinking and Design Management Disruptive Business Model Education Innovation: creating mental models or tangible models?
Chair: Nina Terrey
Chair: Jeanne Liedtka
Chair: Paola Pisano
Chair: Karen Miller
Location: JPS 311
Location: JPS 134/RHS Center
Location: JPS 133/RHS West
Location: JPS 605
Redesigning Assumptions: Challenging public problem spaces Christian Bason
The Role of Design in Crowdfunding: A new meaning Innovative Companies of Brazil for fund-raising & user Innovation Gustavo Borba, Marina Specht Jing Shao, Sara Jane Gonzalez About the Measurement Caicedo, Debora Bettiga of Design Results in Large Companies: A case study in Framing Modelling in Business Brazil model design flávia Pimentel Dutra, Fabiane Lianne Simonse, Petra BadkeWolff Schaub
Public and Collaborative NYC: From Participatory Design to Design for Participation Eduardo Staszowski, Alexis Sypek, Sabine Junginger Participatory Government: What’s Design Got To Do With That? Sabine Junginger Design and Organisational change in the Public Sector Alessandro Deserti, Francesca Rizzo
5:10pm – 23:00pm
02B-S3
Exploring Collaboration in Product Development: the good, the bad and the ugly
Location: JPS 135/RHS West
Design Strategy Through a Turnerian Lens Aysar Ghassan
The plasticity of data Raoul Rickenberg
01B-S3
Contemporary Brand Design
Chair: Shin’ya Nagasawa
Pre-emptying: The myth of the naïve mind and the role of pre-interpretations Åsa Öberg, Roberto Verganti
06-S2
Location: Gallery – London College of Fashion
Chair: Alison Rieple
Multimedia Storytelling – Managing in between Design and Journalism Christof Breidenich, Marlis Prinzing
Designing For or Designing With? Helena Maria Kraff, Eva Maria Jernsand
Embodied brand meaning through design aesthetics Ariana Amacker
Lianne Simonse
Day 2: Afternoon Tea |
Patina Design for sustainability Yeon Hwang, Jai Kim, Zoe Kang, Song Hwang
Process, problem and theory in the design discourse of brazilian product designers Julio Carlos de Souza van der Linden, Gabriela Conterno Dall’Agnol
Fabiane Wolff
3:00pm – 3:15pm
Conference Dinner |
Effects of approach and anchoring when developing design capacity in public sectors Lisa Malmberg, Stefan Holmlid Design capabilities for value creation Marzia Mortati, Beatrice Villari, Stefano Maffei
Prototyping in Business Model Innovation Tsuyoshi Amano Design management, design thinking and strategic foresight – the tools for an age of disruption? Bridgette Engeler Newbury
06-S3
Using Workshops in Design Research Pia Storvang, Ann Højbjerg Clarke, Bo Mortensen Disruptive Attitude: the role of Design as Anomaly; managing crisis and turbulence, coaching creativity and innovation Francesco Galli, Barbara Pino, Marco Maiocchi Education in Cross Enterprise Engineering Design Roland Lachmayer, Arne Deiters, Bastian Lippert
Location: The Erasmus Boat
Chair: Alison Rieple, Rachel Cooper
Delegates joining the conference dinner will be bussed to the Westminster Pier directly from the venue immediately after the day’s final sessions are due to finish at 17.00, ready to board the boat at 18.15pm. Please dress warmly so that you can enjoy evening London’s views from the boat’s deck. Delegates will be bussed back and arrive back at the conference venue at around 23.00.
17.10 – Bussed from the venue 18.15 to 18.30 – Embarking: Westminster Pier. Victoria Embankment. London. SW1A 2JH 22.15 to 22.30 – Disembarking: Tower Millennium Pier. Address. Lower Thames Street. London. EC3N 4DT 23.00 – Arriving back to the venue
4
5
DAY 2 – WEDNESDAY, 03 SEPTEMBER 2014
DAY 2 – WEDNESDAY, 03 SEPTEMBER 2014 1:20pm 3:00pm
01A-S2
01B-S2
02B-S2
03C-S2
Exploring Collaboration in Product Development: the good, the bad and the ugly
Social and Sustainable Design Management
Chair: Natalie Nixon
Chairs: Beverly Wagner, Nusa
Chair: Stefan Holmlid
Location: JPS 311
Location: JPS 418A + JPS 418B
Location: JPS 105
Location: JPS 605
Participation-based Design Process in Jeju Island Local Regeneration Project SungHee Ahn
Luxury and Ignorance Joanne Roberts
Culture Criminals: How Social Media Facilitated the Dilution of Subculture qian sun1, dave lowe
Where the Social and the Sustainable is the territory Soumitri Varadarajan, Liam Fennessy, Judith Glover, Mick Douglas
Designers as Cultural Intermediaries in an Era of Flux
Contemporary Brand Design
Chair: Roberto Verganti
Pragmatics, Plasticity, and Permission: A Model for Creativity in Temporary Spaces Deborah Maxwell, Alison Williams Design and Identities: the Case of Carsharing Adèle Martin, Denis Darpy Construct the Future Sara Barquero, Luis Calabuig, Borja García
Luxury Product Design and Brand Differentiation of Emerging Luxury Brands: a Conceptual Framework Based on Perceived Value Zhiqing Jiang, Shin’ya Nagasawa Product Design Requirements for Effective Heritage Branding: Visual Consistency and Visual Contemporaneity as Links to the Past, Present and Beyond Young In Park, Ki Young Nam, Kyung Won Chung
Fain
Making Design Explicit: Detour or Latour Michael Pierre Johnson, LynnSayers McHattie Discovering the Real Needs of the Client – Possibilities of Grounded Theory in Design Processes Sylke Lützenkirchen
04A-S2
05C-S2
05D-S1
New Modes of Design Management
Measuring the Impact of Design – and design thinking – in an Era of Disruption
Design(ers) Thinking And Disruptive Business Model Innovation: creating mental models or tangible models?
Design Management Education
Chair: Anne Stenros
Chairs: Brigitte Borja de Mozota,
Chairs: Petra Badke-Schaub,
Chair: Lisbeth Svengren Holm
Location: JPS 135/RHS East
Location: JPS 134/RHS Center
Location: JPS 133/RHS West
Location: JPS 525
Darwinian Design in an Era of Disruption John Z Langrish
Desirability Competitive Positioning Model: A model for identifying where design can have the greatest influence on profit within a highly competitive consumer product environment Les Wynn
A Digital Airport Experience: Design-led Innovation in Support of Airport Strategy Rebecca Anne Price, Cara Wrigley, Judy Matthews, Alexander Dreiling
Re-conceptualising strategy in Design Management education Anthony M. Kent, Thomas G. Inns
On Applying Design Thinking Elsewhere: Organizational Context Matters Frido Smulders, Kees Dorst, Pieter Vermaas
Exploring learning experiences of business undergraduates in strategic design module Noemi Maria Sadowska, Dominic Laffy
Designing for disruption: Applying design thinking to strategic business model innovation Julian Nelson Russell Jenkins, Tim Fife
Developing a design curriculum with a focus on Design Thinking, Management and Entrepreneurship for rural entrepreneurs of the arts and crafts sector in the Eastern Caribbean Lesley-Ann Melanie Noel
Design interventions in smalland medium-sized companies: initial findings from a case study Kirsi Niinimäki, Oscar Person, Janne Pekkala, Sanna Peltonen Different models of design management – three examples from the Swedish furniture industry Justyna Starostka What are you managing in design? Creativity or Innovation or Both? Peer Sathikh
When and to Whom Form – Are superior products evaluated more favorably? Xing-Wei Chen, Jaewoo Joo Exploring impact through seating design Kathryn Burns, David Rowe, Richard Snell
The Impact of ‘Idea’ as a keyword in helping the Participatory Mechanisms in Adoption and Use of Design Crowdfunding within Business: Exploratory Michael Pape, Lorenzo Imbesi Manufacturing Based Study Simon Bolton, Marta Perez Garcia
3:20pm 5:00pm
01A-S3
Designers as Cultural Intermediaries in an Era of Flux
Chairs: Nusa Fain, Beverly
02D
Enterprise Eco System Design
Location: JPS 525
Location: JPS 105
Location: JPS 418A + JPS 418B
Both Erotic and Ergonomic? The Role of Product Design as a Mechanism for Moral Legitimacy Sarah Wilner, Aimee Huff
Unraveling the secret of successful brand extensions; a case study to explore consumer response Maaike Mulder-Nijkamp, Wouter Eggink
The right fidelity: designerly representations that enhance multidisciplinary productdevelopment Guido Stompff, Frido Smulders
Innovating Innovation; a design program to deliver meaningful experiences in eco-systems Paul Gardien, Eva Deckers, Geert Christiaansen
The impact of animated promotional characters design on brand attitude Zhiyu Zhao, Nick Higgett, Grahame Hudson
Wagner
The Impact of Space on Innovation Teams Danjela Huesam, Dr. Claudia Nicolai, Prof. Ulrich Weinberg, Dora Panayotova, Marie Klooker
Dynamic Brands: Shifting from Products to Customers Marzia Arico1, Kim Wikan Barth
Chair: Kaja Tooming Buchanan
IP management in response to changing conditions Matthias Hillner A Semantic Approach of Cultural Interpretation toward Service Innovation Soe-Tsyr Daphne Yuan, Hua-Cheng Tai
Exposing the Monster in Media: A study of Ducati’s product placement strategies Peter Zackariasson
05B-S1
05C-S3
05D-S2
Public Policy and Services Informed by a Design Approach
Measuring the Impact of Design – and design thinking – in an Era of Disruption
Design(ers) Thinking and Design Management Disruptive Business Model Education Innovation: creating mental models or tangible models?
Chair: Nina Terrey
Chair: Jeanne Liedtka
Chair: Paola Pisano
Chair: Karen Miller
Location: JPS 311
Location: JPS 134/RHS Center
Location: JPS 133/RHS West
Location: JPS 605
Redesigning Assumptions: Challenging public problem spaces Christian Bason
The Role of Design in Crowdfunding: A new meaning Innovative Companies of Brazil for fund-raising & user Innovation Gustavo Borba, Marina Specht Jing Shao, Sara Jane Gonzalez About the Measurement Caicedo, Debora Bettiga of Design Results in Large Companies: A case study in Framing Modelling in Business Brazil model design flávia Pimentel Dutra, Fabiane Lianne Simonse, Petra BadkeWolff Schaub
Public and Collaborative NYC: From Participatory Design to Design for Participation Eduardo Staszowski, Alexis Sypek, Sabine Junginger Participatory Government: What’s Design Got To Do With That? Sabine Junginger Design and Organisational change in the Public Sector Alessandro Deserti, Francesca Rizzo
5:10pm – 23:00pm
02B-S3
Exploring Collaboration in Product Development: the good, the bad and the ugly
Location: JPS 135/RHS West
Design Strategy Through a Turnerian Lens Aysar Ghassan
The plasticity of data Raoul Rickenberg
01B-S3
Contemporary Brand Design
Chair: Shin’ya Nagasawa
Pre-emptying: The myth of the naïve mind and the role of pre-interpretations Åsa Öberg, Roberto Verganti
06-S2
Location: Gallery – London College of Fashion
Chair: Alison Rieple
Multimedia Storytelling – Managing in between Design and Journalism Christof Breidenich, Marlis Prinzing
Designing For or Designing With? Helena Maria Kraff, Eva Maria Jernsand
Embodied brand meaning through design aesthetics Ariana Amacker
Lianne Simonse
Day 2: Afternoon Tea |
Patina Design for sustainability Yeon Hwang, Jai Kim, Zoe Kang, Song Hwang
Process, problem and theory in the design discourse of brazilian product designers Julio Carlos de Souza van der Linden, Gabriela Conterno Dall’Agnol
Fabiane Wolff
3:00pm – 3:15pm
Conference Dinner |
Effects of approach and anchoring when developing design capacity in public sectors Lisa Malmberg, Stefan Holmlid Design capabilities for value creation Marzia Mortati, Beatrice Villari, Stefano Maffei
Prototyping in Business Model Innovation Tsuyoshi Amano Design management, design thinking and strategic foresight – the tools for an age of disruption? Bridgette Engeler Newbury
06-S3
Using Workshops in Design Research Pia Storvang, Ann Højbjerg Clarke, Bo Mortensen Disruptive Attitude: the role of Design as Anomaly; managing crisis and turbulence, coaching creativity and innovation Francesco Galli, Barbara Pino, Marco Maiocchi Education in Cross Enterprise Engineering Design Roland Lachmayer, Arne Deiters, Bastian Lippert
Location: The Erasmus Boat
Chair: Alison Rieple, Rachel Cooper
Delegates joining the conference dinner will be bussed to the Westminster Pier directly from the venue immediately after the day’s final sessions are due to finish at 17.00, ready to board the boat at 18.15pm. Please dress warmly so that you can enjoy evening London’s views from the boat’s deck. Delegates will be bussed back and arrive back at the conference venue at around 23.00.
17.10 – Bussed from the venue 18.15 to 18.30 – Embarking: Westminster Pier. Victoria Embankment. London. SW1A 2JH 22.15 to 22.30 – Disembarking: Tower Millennium Pier. Address. Lower Thames Street. London. EC3N 4DT 23.00 – Arriving back to the venue
4
5
DAY 3 – THURSDAY, 04 SEPTEMBER 2014 9:00am – 10:40am
01A-S1
02A-S1
02C-S1
03A-S1
Designers as Cultural Intermediaries in an Era of Flux
User-centred Design (UCD): A disruptive business enabler for sustainable consumption?
Design in the Creative and Cultural industries (CCIs) in an Era of Disruption
Social and Sustainable Design Management
Chairs: Richard Buchanan
Chairs: Valerie Ann Mitchell
Chairs: Marco Pironti, Paola Pisano
Chair: Yuan Lu
Location: JPS 311
Location: JPS 605
Location: JPS 105
Location: JPS 135/RHS East
esigning the City Identity: D Strategic and Product Design for New Experiential Ways of Living, Enabling and Interacting with the Urban Context Marina Parente
UCD in the Sustainable Luxury Design Process Claudia Newton
Business model innovation through new customer roles. Inspirational cues and insights from a design-driven case study analysis Cautela Cabirio, Paola Pisano, Marco Pironti
The Image Co-creation: Store Image Consistency in Creative Stores Shu-Shiuan Ho, Yi-Fang Yang, Tung-Jung Sung
Position designer into local craft revival in emerging markets: an empirical study on Chinese ethnic brocade industry Wei Wang, Tie Ji, Mohsen Jaafarnia The Impact of Nationality and gender on consumer preferences Gloria Anne Moss, Gabor Horvath Designing Organisations in the CCI Johan Kolsteeg, Frido Smulders
Designing a contextual individualised eco information system to inform individual consumer behaviour: a conceptual framework Sze Yin Kwok, David Harrison, Shengfeng Qin Value Creation: Disruption and empowerment to support creativity-in-the-wild Workshop discussion paper Alison Williams, Laura Malinin, Katharine E Leigh
Specification of an Additive Manufacturing Consumer Design Toolkit for Consumer Electronics Products Matt Sinclair, Ian Campbell, Hesam Yavari Reducing uncertainty of New Product Development by leveraging the power of experiments Davide Sola, Giovanni Scarso Borioli, Gianfranco Scalabrini
Communities as a Retail Store Concept Anders Haug, Pia Storvang
03C-S3
04B-S1
05C-S4
Design Management: Future Perspectives
Measuring the Impact of Design – and design thinking – in an Era of Disruption
Chair: Antti Ainamo
Chair: Beverly Wagner
Chair: Anthony M. Kent
Chair: Nina Terrey
Location: JPS 133/RHS West
Location: JPS 525
Location: JPS 134/RHS Center
Location: JPS 418A + JPS 418B
Studio design and the management of creative production Jonathan Gander, Alison Rieple
Design for development management Ledia Andrawes, Adela McMurray
Transforming organizations – Linking Design Practices to Managing Organizational Capabilities Lauri Saviranta, Eero, M. Eloranta
One approach to understand design’s value under a service logic Stefan Holmlid
Co-creation and the Democratization of Fashion: investigating the case of UK based fashion design company Own Label Thorsten Roser, DeFillippi Robert, Julia Goga-Cooke
Morning Tea |
Achieving Responsible Design in the Commercial Context Norman Stevenson, Vicky Lofthouse, Debra Lilley, Alistair Cheyne
Towards a dynamic mode of design management and beyond Claudia Acklin, Alexander Fust The Emergent Role of the ‘Social Designer’ Anne-Marie Moore, Angharad, E. Beckett, Raymond, J. Holt Design thinking in managing (and designing) for organizational change Liisa Naar, Marianne Stang Våland
Location: Gallery – London College of Fashion
Registration: Morning Tea/Coffee
9:00am – 9:30am
Welcome – by Julia Gaimster, Associate Dean, Graduate School
9:30am – 10:20am
Keynote – Leading Design: Managing the Challenge of Innovation by Richard Buchanan, Ph.D.
10:20am – 11:10am 11:10am – 12:25pm
Stakeholder Involvement and Co-Creation in Service Design: Customer Experience Management in Tourism Chi-Shiang Wu, Tung-Jung Sung
Social and Sustainable Design Management
What does Design & Innovation mean for MSEs? A case study of eight Brazilian furniture firms Viviane dos Guimaraes Alvim Nunes
8:30am – 8:55am
Conflicts as Opportunities for New Insights Pelin Gultekin-Atasoy, Yuan Lu, Berry Eggen, Aarnout Brombacher, Tilde Bekker, Hanneke Hooft Van Huysduynen
03B-S2
The Role of Networks in Fashion Designing: The Disconnect between Designers and Manufacturers in London Galina Gornostaeva, Alison Rieple, David Barnes
6
The Drive Towards UserCentred Engineering in Automotive Design Scott Bryant, Cara Wrigley
Design in the Creative and Cultural industries (CCIs) in an Era of Disruption
Design And Identity Formation In Cultural Organisations’ Strategic Performance Irini Pitsaki, Alison Rieple, Natalie Nixon
10:40am – 11:00am
DAY 2 – WEDNESDAY, 03 SEPTEMBER 2014 Chair: Patricia Olshan, DMI
Chairs: Rachel Cooper, Jeanne Liedtka | Location: RHS
Chair: Jeanne Liedtka | Location: RHS
Late Morning: Tea/Coffee Break | 01B-S1
02B-S1
03B-S1
03C-S1
Contemporary Brand Design
Exploring Collaboration in Product Development: the good, the bad and the ugly
Design in the Creative and Cultural industries (CCIs) in an Era of Disruption
Social and Sustainable Design Management
Chairs: Joanne Roberts
Chairs: Nusa Fain, Martyn Evans
Chairs: Alison Rieple, Irini Pitsaki
Chair: Vicky Lofthouse
Location: JPS 311
Location: JPS 133/RHS West
Location: JPS 605
Location: JPS 105
ateriality, design and brand M management Fernando Pinto Santos, Marta Morillo
Exploring Collaboration in New Product Development Nusa Fain, Beverly Wagner, Fred Lemke
Omnipresent Access: User Perceptions in New Media Ecosystems Jonatan Jelen, Mark Leal
Design Approaches to Creating Social Metrics Rebecca Lindsay
Brand of Products and Brand of Signs: How to Manage this Relationship in Fashion through Corporate Archives Valeria Iannilli, Federica Vacca
Collaborative evaluation of design concepts Andreas Benker, Wycliffe Raduma
Three Methods that Creative Talents Could Learn from Designers: Empathic Observation, Group Brainstorming, and Rapid Prototyping Jaewoo Joo, Soren Ingomar Petersen
Designing Channels for Brand Value: Four Meta-Models Karla Straker, Alexander Garrett, Mitchell Dunn, Cara Wrigley
The challenges of evaluating DT efforts: Insights from three large companies Lisa Carlgren, Maria Elmquist, Rauth Ingo
New Modes of Design Managemen
Measuring the Impact of Design – and design thinking – in an Era of Disruption
Design Management Education
Open Track
Chair: Rachel Cooper
Chair: Marco Pironti
Chair: Karen Miller
Chair: Sabine Junginger
Location: JPS 135/RHS East
Location: JPS 134/RHS Center
Location: JPS 418A + JPS 418B
Location: JPS 525
In-Market Prototyping in Microbrands Tod Corlett
A Theoretical Framework and Propositions for Evaluating Service Design Practices: First steps to a Mature Field Daniela Sangiorgi, Alison Prendiville
Affinity & Ambiguity in Designerly Leadership Jeremy Yuille, Soumitri Varadarajan, Laurene Vaughan, Linda Brennan
Corporate Design Germination Model Yasemin Soylu, Ozlem Er
Models of thinking: Examining the components of design thinking to inform quantitative assessment Sarah Badding, Katharine Leigh, Alison Williams Demonstrating the Value of Design’s Intangible Outcomes in an Australian Manufacturing SME Rohan Thomas Doherty, Cara Wrigley, Judy Matthews, Sam Bucolo
12:30pm 1:15pm
Lunch |
06-S1
Moving beyond the consultancy model Sarah Drummond
05C-S1
Community-based Business Design Model Pia Tamminen
The design in business framework: A platform of mutual understanding and inspiration between designers and managers Marianne Storgaard, Poul Rind Christensen, Susanne Jensen, Pia Storvang
Do designers and managers complement each other? The influence of cognitive style on product performance Kasia Tabeau, Gerda Gemser, Erik Jan Hultink, Nachoem M. Wjinberg Powers of design: a heuristic inquiry into the Victoria and Albert Museum’s Residency Programme Saskia Coulson, Louise Valentine
Socially Responsible Design or ‘Bear Favours’ Anders Haug, Jacob Busch
04A-S1
Design Management – Knowledge Integration of and by Design Per Åman, Hans Andersson
Better moods, Better Outcomes? Design Thinking and its Impact on Affect Marian Moore, Yi Zhang, Jeanne Liedtka, Andrew King
Location: Gallery – London College of Fashion
Designing a New Design PhD? Emma Murphy, Naomi Jacobs Investigating Effective Pattern and Drive between Expert and Novice in Team-Based Ideation Ying Hu, Yinman Guo, Tie Ji, Renke He, Francesco Galli
07
The value of design for customers in the service industry: Contributions and measurements Ki Woong Nam, Bruce W. Carnie
Location: Gallery – London College of Fashion
3
DAY 1 – TUESDAY 8:45am – 9:30am
Morning Registration and Tea/Coffee
9:30am – 10:15am
Orientation |
10:30am – 1:30pm
WK 02
Future Worlding for Design Sandjar Kozubaev, Florian Alban Vollmer
Location: JPS 105
Designing Co-Innovation Workshops Mauro Alex Rego, Marion Fröhlich
Triumphs and Tensions in Informal Design Interactions: Confessions of a Designer Cara Broadley, Marianne Lesley McAra
Location: RHS Centre 134 + RHS East 135
Late Morning Tea/Coffee break |
1:30pm – 2:15pm
Lunch |
2:30pm – 5:30pm
Location: RHS Centre 134 + RHS East 135
The Art of Curation Workshop: at the National Portrait Gallery Jeanne Liedtka, Rachel Brozenske
5:30pm – 7:00pm
From Thinking to Doing Martha Cotton, Elizabeth Glenewinkel
Location: JPS 311
WK 07
Creating Futures of Design Management Moritz Gekeler, Alessandro Sposato
WK 08
WK 09
Collective Imagery Weave Priscilla ChuengNainby
WK 10
WK 11
Developing Policies for Design by Design
WK 12
Mapping the Future of Design + Management Research
Anna Whicher
Andrew Whitcomb, Marzia Arico
Analysing stories on cycling safety with service design and strategy teams
WK 13
Ageism: designs last prejudice Glen Hougan
WK 14
Using Foresight Tools in Design Management
Location: JPS 135/ RHS West
Location: JPS 105
Late Afternoon Tea/Coffee break |
Location: RHS Centre 134 + RHS East 135
Location: JPS 606
Location: JPS 418A
Location: JPS 133/RHS West
WK 15
FutureEd Workshop Iain Aitchison, Jennifer Webb
03A-S2
Co-creating Shared Value in Service Design
Chairs: Antti Ainamo
Chairs: Valerie Ann Mitchell
Chair: Jun Cai
Chair: Tung-Jung Sung
Location: JPS 525
Location: JPS 311
Location: JPS 418A + JPS 418B
Location: JPS 105
I nnovation Through Dumpster Diving? Oriana Haselwanter
The interplay between usercentred design and design management in creating a EUfunded interactive platform to support low carbon economy Luca Simeone
In depth case study exploring innovative web-based methods for ‘designing-with’ customers in a global watch manufacturing firm Wei Liu, James Moultrie
Presenting the Sustainable Consumption Leveraging Model: Adding value to business strategy through user-centred design principles Mariale Moreno, Debra Lilley, Vicky Lofthouse
Business model adaptation to a new digital culture Paola Pisano, Marco Pironti, Alison Rieple, Ioannis Christodoulou
05A-S1
05D-S3
Design Leadership
Design(ers) thinking and disruptive business model innovation: creating mental models or tangible models?
The theme of this lecture is a comparison of teaching management in a school of design and teaching design in a school of management. It is based on my experience of heading the School of Design at Carnegie Mellon University and, now, heading the Department of Design & Innovation, the largest department at the Weatherhead School of Management at Case Western Reserve University. I will discuss the similarities and differences between teaching in these two environments. While my experience is arguably unique in the educational communities of design and management, it also reflects important changes in the practice of design that have taken place over the past two decades. I will discuss the broadening of design from what I call first and second orders of design into the third and fourth orders of design. Topics will include the nature of design thinking, a term that is ambiguous and controversial in discussions of design today but remains meaningful, as well as the the nature of innovation, differences in the needs and interests of students, the methods and techniques of teaching, and the emerging place of design in business and other organizations – a theme that is central to the vision and mission of the Design Management Institute.
2
Erik Roscam Abbing
Chair: Karen Miller
Chairs: Lianne Simonse,
Petra Badke-Schaub
Location: JPS 135/RHS West
Location: JPS 311
Design Thinking and Corporate Entrepreneurship: an exploratory study Thomas Abrell, Falk Uebernickel
The Nature of Service Design by Industrial Designers and Interaction Designers Canan Akoglu
How a Design Executive Officer (DEO) can craft an organizational culture Younjoon Lee, Jaewoo Joo
An investigation into design thinking behaviours in early stage radical innovation Martin P. Ryan, Frank Devitt
Designers and Environmentally Sustainable Design in a Business Network: A case Study on the Development of a passenger ship Pekka Tapani Murto, Oscar Person
Are you being served? Not onboard! Moving towards service enabling systems for aviation manufacturers Julia Debacker, Christine S.H. de Lille, Ad Eijkelenboom, Sicco C. Santema
Extending design leadership to innovation strategy: Roles and tools Giulia Calabretta, Paul Hekkert, Gerda Gemser, Nachoem Wijnberg
Design and Innovation by Consensus Josep Monguet, Alex Trejo, Joan Bassolas, Tino Martí
Challenges in the design of smart product-service systems: experiences from practitioners Ana Valencia, Ruth Mugge, Jan P.L. Schoormans, Hendrik N.J. Schifferstein
04B-S2
Chair: Roberto Verganti Location: JPS 133/RHS West +
12:40am – 1:20pm
Chairs: Christine De Lille,
Location: JPS 605
Design Management: Future Perspectives
Wednesday 3 September, 9:30am, Location: RHS
Co-creating Emotional Value through Prototyping Satu Miettinen, Simo Rontti, Jaana Jeminen 04C-S1
Keynote Richard Buchanan, Ph.D.
Leading Design: Managing the Challenge of Innovation
A Non-Profit Design-Led Innovation Journey Erez Nusem, Cara Wrigley, Judy Matthews
The Role of Designers in the Shift Towards Product Service Systems
JPS 134 Center
Location: JPS 605
Co-design for Not-for-profit Organization Busayawan Lam, Andy Dearden
04A-S3
Location: JPS 133/RHS West +
Location: JPS 525
Impact of team communication on co-design teamwork in distributed intercultural teams Jeff Man, Yuan Lu, Aarnout Brombacher, Fangtian Ying
New Modes of Design Management
Chair: Pia Tamminen
Location: Gallery – London College of Fashion
Reception | Chairs: Alison Rieple, Jeanne Liedtka |
02C-S2
Managing Consumer Involvement in Product Development
MIND THE GAP! Three strategies for bridging artists and organizations in artistic interventions Ulla Johansson Sköldberg, Jillian Woodilla
Mario Joao Marques Coelho, Bas Raijmakers Location: JPS 418B
02A-S1
User-centred design (UCD): A disruptive business enabler for sustainable consumption?
Creative control in sustainable fashion Kirsi Niinimäki, Maarit Aakko
Bridgette Engeler Newbury
Chair:
01C-S1
Design Management and Artistic Interventions
Flagship stores as Fashion Service Design Erik Hansen-Hansen
Location: Gallery – London College of Fashion
Emma Lee Murphy, Naomi Jacobs
3:45pm – 4:00pm
The National Portrait Gallery will have that entrance open and ready from 9.15am – and then we will join Curator Sarah Tinsley and Director Sandy Nairne to begin the session, starting with the Virginia Woolf exhibition. We will conclude by 12:30pm.
WK 06
Location: Gallery – London College of Fashion
Exploring future models of Executive Education in Design Management – an MBA for Design Management?
Location: JPS 311
Those attending the session should come to the National Portrait Gallery’s Orange Street entrance by 9.30am. This is a ramped entrance, on Orange Street, just to the north and west from the Main Entrance on St Martin’s Place. *
Location: National Portrait Gallery*
Location: JPS 525
11:45am – 12:00pm
|
WK 05
WK 04
11:00am – 12:40pm
| Chair: Patricia Olshan, DMI
Chairs: Nusa Fain and Alison Rieple
WK 03
DAY 3 – THURSDAY, 04 SEPTEMBER 2014
| 02 September 2014
Communicating ProductService System business models inside and outside the company Fabrizio Ceschin, Barbara Resta
The role of service design leadership in shaping experience oriented service organizations Judith Gloppen Designer-led New Product Development implementation issues in Chinese SMEs Ke Lou, Darren Southee, Erik Bohemia
06-S4
Design Management Education Chair: Jun Cai
JPS 418A + JPS
JPS 134 Center
Location:
Design as change: From Teleology to Guided Evolution? Hans Andersson, Per Åman
Live, actionable and tangible: teaching design strategy Gill Wildman
Lunch |
418B
Location: Gallery – London College of Fashion
7
DAY 3 – THURSDAY, 04 SEPTEMBER 2014 1:30pm – 3:10pm
01C-S2
01B-S4
Contemporary Brand Design Chair: James Moultrie
04C-S4
Design Management And Artistic Interventions
The Role Of Designers In The Shift Towards Product Service Systems
Chair: Marja Soila-Wadman, Kirsi
Chairs: Christine De Lille, Erik Roscam
Niinimäki
Location: JPS 311
Location: JPS 605
Dynamic, Yet Coherent: Design’s mediating role in creating a ‘citizen artist’ beer brand Monika Hestad, Anders Groenli, Viktor Hiort af Ornäs
Sustainable Fashion: a re-conceptualization of the role of fashion design Anika Kozlowski, Dr.Michal Bardecki, Dr.Cory Searcy
Consumer engagement in co-creation of contemporary brand design Sara Jane Gonzalez Caicedo
Post-Industrial Design for Consumption: Discovery and Invention of “Tribes” Antti Ainamo, Yunsheng Su, Miikka Lehtonen
05B-S2
Abbing
Location: JPS 133/RHS West + JPS 134
Center
Design Innovation Catalyst Tools to Facilitate Organisational Change Karla Straker, Cara Wrigley Criteria for Customer Activity-driven Product-Service System Design Eok Kim, Ki Young Nam, Kyung Won Chung
05A-S2
Public Policy and Services Informed By a Design Approach
Design Leadership
Chair: Nina Terrey
Chair: Karen Miller Location: JPS 133/RHS West + JPS 134
Location: JPS 135/RHS West
Center
Citizen-centric Public Policies and Services through Design Debbie Ng
Characteristics of Design Leaders: Ability to Communicate Design to Nondesigners in NPD Koogin Han, Busayawan Lam
Design Capabilities in the Public Sector Jhen Yi Lin
3:10pm – 3:30pm
Day 2: Afternoon Tea |
3:30pm – 4:45pm
Closing |
The 19th DMI: Academic Design Management Conference
Location: Gallery – London College of Fashion
Location: RHS
Design Management in an Era of Disruption
Chair: Alison Rieple, Jeanne Liedtka
London 2-4 September 2014
Useful Information Venue Address
IT:
London College of Fashion 20 John Prince's Street London W1G 0BJ
Oliver Furlong
Site Administrator:
Venue’s Logistics:
Peter Taylor Research Administrative Co-ordinator Tel: +44 (0)7545 907055 Email: p.taylor@fashion.arts.ac.uk
Mobile: 07725 829590 Email: o.furlong@fashion.arts.ac.uk
Wifi: Pw:
Arts Internet 82a23457b2
Conference Programme
Mark O'Brien Mobile: 07811 325967 Email: m.obrien@fashion.arts.ac.uk
Conference Programme This conference programme was printed on 28 August 2014. An up to date version is available online at: https://www.conftool.net/dmi2014/sessions.php Also available by downloading mobile app Conference4me Mobile Conference Assistant: http://conference4me.psnc.pl
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