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We've got your back! The all-new DHAA Peer Support Service has been created to help anyone feeling challenged by professional circumstances THE NEW DHAA Peer Support Service (PSS) is intended to support DHAA members (including graduates and students) on matters related to the many challenges and demands imposed on dental practitioners in Australia. The service provides an experienced dental practitioner to act as a listening ear over the phone, as well as advising on other support services in times of stress. The volunteer may also provide advice on where to seek appropriate professional support. The service is appropriate for members who are: • The subject of a professional practice investigation either through the PI insurer and/or AHPRA • Affected by an occupational health and safety or industrial relations situation at the workplace • Seeking advice on practice matters that may lead to a PI insurance claim or AHPRA notification Please be aware that this is NOT an instant information service, nor an emergency counselling lifeline. These areas are covered by the Dental Board Dental Practitioner Support service or other emergency support services. How the process works All DHAA members may access the service through the following ways: a) A referral from the BMS insurance or DHAA IR support lines. When members seek support through these services they are offered the opportunity to access a peer support volunteer in addition to the PI and IR professionals. b) A member may contact the PSS directly via the online form on the DHAA website to request support.
“ The service provides an experienced dental practitioner to act as a listening ear over the phone, as well as advising on other support services in times of stress”
