2016 Annual Report

2016 Annual Report The Corporation of the County of Northumberland, Ontario for fiscal year ending December 31, 2016

2016 Annual Report The 2016 Annual Financial Report has been prepared in an electronic format and is available on the County’s website at www.northumberlandcounty.ca/2016annualreport The Corporation of the County of Northumberland Financial Report 2016 For the fiscal year ending December 31, 2016 Cobourg, Ontario, Canada Not for reproduction without permission.

Accessibility Northumberland County is committed to complying with the Accessibility for Ontarians with Disabilities (AODA) Act and all standards under it in order to create a barrier-free Ontario. The County is committed and guided by the four core principles of dignity, independence, integration and equal opportunity, and supports the full inclusion of persons as set out in the Canadian Charter of Rights and Freedoms, and the AODA. This document is available in an accessible format, upon request.

Table of Contents Who We Are................................................ 4

2016 Key Accomplishments..................... 21

Meet County Council................................ 5

Looking ahead: Key initiatives for 2017..... 28

Northumberland Quick Facts.................... 6 How to find us................................................. 6 Our community............................................... 6 2016 Tax rates................................................ 7 What we offer................................................. 7 Special places................................................ 7

Supporting our Community..................... 29

Our Location.............................................. 8 Message from the Warden........................ 9 The Full Picture: What we do................... 10 County Services....................................... 12 Message from the Chief Administrative Officer (CAO)........................................... 16 Meet Our Leadership Team..................... 18 Message from the Director of Finance/ Treasurer.................................................... 19

Financial Overview.................................. 30 Financial Management Processes.......... 31 Financial Results Overview...................... 32 Financial Assets........................................... 32 Annual Overview.......................................... 32 Revenues by Type........................................ 33 Expenses by Type........................................ 33 Expenses by Service.................................... 33 Condensed Statement of Financial Position...................................................... 34 Condensed Statement of Operations and Accumulated Surplus....................... 35 Volunteer with us!..................................... 36 Connect with the County........................ 37

Who We Are Vision To bring together people, partnerships and possibilities for a strong and vibrant Northumberland County.

Mission To be a best practices leader of County government, and a collaborative partner with our member municipalities and community partners.

Values The County has a set of values - shared beliefs - that guide us toward our ultimate goals and unite us along the way.

In all of our actions and decision-making, we reference these values:

MUTUAL TRUST & RESPECT HONESTY & INTEGRITY COLLABORATION & COMMUNICATION CARE & SUPPORT INNOVATION & EXCELLENCE ACCOUNTABILITY

PAGE 5 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Meet County Council 2014 - 2018 County Council

Mark Walas 2017 Warden of the County, Mayor of the Municipality of Brighton

Gil Brocanier Mayor of the Town of Cobourg

Marc Coombs Mayor of the Township of Cramahe

John Logel Mayor of the Township of Alnwick/Haldimand

Mark Lovshin Mayor of the Township of Hamilton

Hector Macmillan Mayor of the Municipality of Trent Hills

Bob Sanderson Mayor of the Municipality of Port Hope

2017 County Council

Northumberland Quick Facts Northumberland County is a thriving, south-eastern Ontario community. It is easily accessible from Hwy 401, exits 45 (Port Hope) through to 509 (Brighton).

HOW TO FIND US

1.5 hr drive from

TORONTO & KINGSTON

Boating access from LAKE ONTARIO, RICE LAKE & TRENT-SEVERN WATERWAYS

1 Day drive from

MOST LARGE NORTHEASTERN CITIES IN THE UNITED STATES

OUR COMMUNITY POPULATION

85,598 EMPLOYMENT

41,365

Total Experiences Labour Force (2011)

PAGE 7 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

2016 TAX RATES (County only)** INDUSTRIAL

0.01256929 COMMERCIAL

0.00724144 RESIDENTIAL

0.00477920 MULTI-RESIDENTIAL

0.01059071

(**Municipal and education in addition)

WHAT WE OFFER

SPECIAL PLACES

• a range of living experiences from historic towns to scenic rural areas • outdoor adventures — 37 trails, access to the Trent -Severn Waterway and Lake Ontario, 15 conservation areas, 2 provincial parks, 2 forests and 1 nature reserve • a place to relax — the rolling hills featuring historic spas & B&B’s • vibrant arts and heritage — exceptional architecture, unique performance venues, music and galleries, historic main streets • farm fresh destinations — 50 farm-gate destinations and the Apple Route

• Port Hope and Area — historic lakeshore, early churches, unique downtown • Cobourg and Rice Lake — Cobourg waterfront and historic downtown, Roseneath carousel • Rolling Hills and Central Arts — shops, Grafton Town Hall, Peter’s Wood Nature Trail • Brighton, Beaches and Big Apple — Wicklow and Presqu’ile beaches, Proctor House, barn theatre, Apple Route • Trent Hills — chocolate and cheese factories, local craft beer, river-side towns

Our Location

The County of Northumberland is the upper tier level of municipal government that weaves together seven diverse, yet complementary municipalities:

Township of Alnwick/ Haldimand www.alnwickhaldimand.ca Municipality of Brighton www.brighton.ca Town of Cobourg www.cobourg.ca Township of Cramahe www.visitcramahe.ca

Township of Hamilton www.hamiltontownship.ca Municipality of Port Hope www.porthope.ca Municipality of Trent Hills www.trenthills.ca

We also value our long-standing relationship with Alderville First Nation | www.alderville.ca

PAGE 9 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Message from the Warden County Council remains focused on community building and sustainable economic renewal activities that cultivate a strong and vibrant Northumberland. It is therefore a pleasure to present this Annual Report, which captures key accomplishments and related financial practices towards fulfillment of this aim, for the fiscal year 2016.

Through strategic investments in services and infrastructure that are relied upon by our residents and businesses, Council seeks to continually uphold and improve quality of life across the county. Throughout 2016, we made important decisions about developing our roads network; advancing waste management activities to extend the lifespan of our landfill; strengthening our housing and homelessness systems; and attracting, retaining and growing local businesses – all designed to reinforce a strong, stable foundation for the future of our community.

In support of these efforts, Council continues to work with staff to better understand how long-range trends and projections will impact County operations. The Long Term Financial Planning Framework looks out over a ten-year horizon and beyond, to help us model our present-day budgeting practices so that we are best prepared to meet future needs.

One of the things this framework reveals is a significant gap between financial requirements for maintaining our critical infrastructure, and our capacity to pay – a pressure common to municipalities across Ontario.

While the plan forecasts a need for annual spending of approximately $27 million to properly maintain Northumberland’s roads, bridges and buildings, projections indicate significant underspending.

As one measure towards bridging this gap, Council introduced a Dedicated Infrastructure Levy in 2015, which is incremental to the base levy. One year into this implementation, this levy is entirely committed to building reserves for these future capital needs; improving the means at our disposal to address these pressing requirements while ensuring a stable, measured approach to taxation that delivers predictability for the ratepayer.

Throughout this term, County Councillors and staff have tirelessly pursued objectives that will foster the ongoing livability of this community. We will continue to prioritize projects and programs that enrich our community, and responsive, accessible service delivery that you can count on. We look forward to continuing to report to you about how we are delivering on the County Vision to bring together people and partnerships to create possibilities for a thriving Northumberland.

Mark Walas Warden of Northumberland County

PAGE 10 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

The Full Picture What we do Northumberland County provides a number of services from many departments including: Corporate Services, Communications, Finance & Treasury, Economic Development & Tourism, Community & Social Services, Transportation & Waste as well as Northumberland Paramedics and our Long Term Care Home, Golden Plough Lodge.

Infrastructure Services: • • • • •

Waste Management County Forest County Roads Land Use Planning Plumbing Inspection & Facilities

PAGE 11 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Support Services: • • • • •

County Clerk/Archives and Records Management Human Resources and Financial Services Information Technology and Communications Health & Safety/Emergency Planning Provincial Offences

People Services: • • • • • • •

Business & Entrepreneurship Centre Northumberland Northumberland Paramedics Children’s & Housing Services Tourism Attraction Food 4 All Golden Plough Lodge Long Term Care Home Ontario Agri-Food Venture Centre & Agriculture Services

County Services COMMUNICATIONS • Ensures a coordinated, best-practice approach to sharing information that is timely, accurate, clear, responsible and responsive • Fosters alignment between corporate messaging, imaging and activities, and the organization’s mission, vision and values • Encourages and enhances two-way communication with residents, stakeholders and employees

COMMUNITY & SOCIAL SERVICES • Develops, delivers, and manages a range of services that help people in the community • Works with community partners to ensure vulnerable residents have the tools and supports to move forward in their lives • Operates Community Service Hubs throughout the county to meet multiple client needs at a single location, making social services more accessible • Services include: • Income Services • Children’s Services • Employment & Support Services • Housing and Homelessness Services • Community Outreach • Food 4 All Warehouse

CORPORATE SERVICES • Provides leadership, direction and support in areas including: • Accessibility • County Clerk • County Forest • Health, Safety & Emergency Planning • Human Resources, Payroll & Benefits • Records Management & Archives

46,130+ in 2016

PEOPLE VISITED THE COUNTY FOREST TRAILS

PAGE 13 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

ECONOMIC DEVELOPMENT & TOURISM • Fosters economic innovation and prosperity by providing leadership and support for coordinated economic development activities in Northumberland County • Accountabilities include: • Information — central source of data for potential investors • Referral — support for attraction and retention strategies • Coordination — strategic initiatives in the areas of broader economic development, immigration strategies, entrepreneur development and business start ups, and agriculture • Programs and services include: • The Ontario Agri-Food Venture Centre (OAFVC) • Land use planning and inspection services • The Business & Entrepreneurship Centre of Northumberland • Business Immigration Portal • Tourism services • Agriculture services • Prosper in Northumberland (PiN)

Of the County’s total population

13% Behind the scenes: Meet our team Eileen Lum • Tourism Manager My job is…

To develop and implement innovative tourism initiatives and strategies to increase tourism visitation and spending in Northumberland County, as well as work collaboratively with industry and government on marketing, product enhancement, partnerships and workforce development.

What I like about my job…

Learning new strategies to attract new visitors and collaborating with local businesses who are working towards developing successful tourism experiences.

ARE FIRST GENERATION IMMIGRANTS

PAGE 14 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

FINANCE & TREASURY • Provides supports to internal and external partners to be financially strong and sustainable • Leads County financial services with efficiency, keeping in mind areas for continuous improvement • Budget development; operating and capital financial plans • Records and reports all financial transactions, collection and investments • Performs purchasing functions and implement financial policies and internal controls • Risk management

LONG TERM CARE: GOLDEN PLOUGH LODGE • Provides a home for adults whose needs can no longer be met within the community • Committed to supporting individuals to maintain a life with purpose, dignity, choice and respect • Services include: • Accommodation • Hospitality • Health

The County recycled an amount of PET equal to

67,050,000 in 2016

500ML WATER BOTTLES

PAGE 15 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

PARAMEDIC SERVICES • Provides land ambulance services within the County • Transports those in need of further medical care to appropriate medical facilities • Ensures that all Paramedics maintain current health care skills to ensure quality of care and continuous improvement • Delivers community programs to educate the public on the use of Emergency Medical Services and 911, as well as the Northumberland Paramedics

6 13

There are

PARAMEDIC BASES

throughout the County &

AMBULANCES

in the entire fleet

TRANSPORTATION, WASTE & FACILITIES • Maintains County roads, bridges, culverts and drainage systems • Implements all Capital building projects • Responsible for the collection, processing and disposal of waste and recyclables (including yard waste, household hazardous waste and electronic waste) • Services include maintenance and operation of: • the Material Recovery Facility (MRF) • 2 waste transfer stations • 1 operational landfill site • 6 closed landfill sites • Leads the oversight of all County- owned facilities including buildings, infrastructure and grounds

Behind the scenes: Meet our team Linda Greer • Weigh Scale Operator My job is…

To provide customer service to residents and contractors attending the transfer station or landfill site. I balance daily reports, handle inquiries and maintain a safe environment.

What I like about my job…

I like assisting customers and working in the community. I enjoy providing useful information to new residents.

Message from the Chief Administrative Officer (CAO) I am very pleased to share Northumberland County’s 2016 Annual Report, which drives transparency by capturing key financial data for the year, as well as accomplishments of note that were supported by the annual budget.

Halfway through Council’s four-year Strategic Plan, we continue to measure our progress on delivering results related to the four pillars of Economic Prosperity, Operational Sustainability, Thriving Community and Organizational Excellence. Focusing on the priorities identified by Council, the County delivered many notable achievements to the community in 2016: •

We moved forward with plans for the redevelopment of the Golden Plough Lodge long-term care home by 2025, while maintaining the highest standards of quality care at our existing facility. Initial planning work was completed this year for the new build, including preliminary studies, site planning considerations and functional program design. At the same time, staff achieved three-year accreditation from CARF Canada - the highest class of accreditation available for healthcare organizations.

•

We bolstered the lifespan of Northumberland’s remaining landfill by enhancing our waste management practices.

The installation of new automated sorting equipment at our recycling plant successfully diverted the equivalent of over 67 million 500ml water bottles from the Brighton Landfill in 2016.

We also implemented a ‘Bulky Plastics’ diversion program at the landfill and transfer stations, and completed construction of the Expansion Waste Cell at the Brighton Landfill.

•

We took important steps towards better understanding – and putting an end to – chronic homelessness in Northumberland. Together with community partners, we joined the national 20,000 Homes Campaign, collecting detailed information about the needs of local homeless individuals and families. Furthermore, the County awarded Retirement Life Communities a contract to construct a 31unit affordable housing residence for seniors and people with disabilities by 2018, addressing vacancy shortages in

PAGE 17 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

the local rental market. •

We drove discussion, awareness and action related to the impact of consumer investment in local products and services. Through the Prosper In Northumberland Committee, we wrapped up a Buy Local pledge contest that saw hundreds of residents commit to spending 25 dollars more a month on goods and services here at home; a commitment the committee estimates translated into a minimum of two hundred thousand dollars in additional consumer spending flowing into local economies throughout the duration of the contest alone.

•

We made improvements to our transportation network, including developments supporting active transportation.

The 2016 Capital Construction Program was successfully completed, resulting in 15 km of road paving and 145 km of road surface treatment throughout the county. In addition, we announced the installation of way-finding and safety signage along all 330 km of route identified in our Cycling Master Plan.

Of course, as with many small-to-medium sized communities, we continue to deal with the complex challenges associated with stimulating growth, aligning workforce skills with the local job market, and properly meeting the social, economic and mobility needs of an aging population in a mixed urban/rural environment.

As well, looming infrastructure investments such as the GPL rebuild and the construction of a second bridge in Campbellford are set to outpace our growth in revenue.

Progress on these issues requires innovative thinking, broad dialogue, proactive planning, and fiscal prudence. This report, along with the detailed Audited Financial Statements on our website, provides insight into the effective business planning and financial management practices that are helping us to create the best possible outcomes for Northumberland County.

I commend our dedicated and professional staff for their evident commitment to propelling forward Council’s Strategic Plan, and delivering results for Northumberland residents, businesses and community agencies every single day. The details outlined here are a positive reflection of our efforts to strive for best practices leadership on behalf of the community, in keeping with our Mission.

Jennifer Moore Chief Administrative Officer Northumberland County

PAGE 18 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Meet Our Leadership Team Organizational Structure

Jennifer Moore Chief Administrative Officer (CAO)

Lisa Ainsworth

Dan Borowec

Kate Campbell

Clare Dawson

Director, Corporate Services

Director, Economic Development & Tourism

Director, Communications

Administrator, Golden Plough Lodge

Glenn Dees

William Detlor

Lisa Horne

Mobushar Pannu

Director, Finance/ Treasurer

Chief, Northumberland Paramedics

Director, Community & Social Services

Director, Transportation, Waste & Facilities

PAGE 19 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Message from the Director of Finance/Treasurer For the fiscal year ending December 31, 2016, it is my pleasure to present Northumberland County’s fourth annual report, detailing our financial performance.

Accountability is one of the County’s six sets of core values.

This annual report is a primary mechanism for delivering on this value to Council and our residents. It is an important tool for reporting on the return community members incur from their tax dollar investments; highlighting the financial practices that support the efficient and costeffective delivery of the projects, programs and services that are shaping our community.

To help us judiciously manage expenditures in our quest to sustain and grow the community, the County works according to a 10-year financial plan. Financial modeling that gives visibility into our foreseeable future enables the County to adapt to changing economic pressures and program demands, respond to emerging trends, and ensure that decisions made today remain affordable in the future. This long-term plan provides Council with the necessary background to formulate, with confidence, new policies as well as priorities for program and service delivery, in a fiscally responsible and sustainable manner.

Based on this plan, we continue to demonstrate strong operating performance. Over the last several years, increases to the County levy have been stable. This has supported predictability for both corporate planning purposes as well as for residents, while continuing to reinforce the delivery of vital services, the development of insightful programs, and the implementation of innovative projects. In 2016, Council sought even greater efficiencies, approving an updated financial framework that targets annual increases of 2 percent – down from 2.5 per cent – while maintaining existing service levels.

This is another indication of Council and staff’s tireless pursuit of value for ratepayers.

As a result of these planning practices, our financial health continues to improve. Our outstanding debt principal now stands at $11.4 million, down 39 per cent from 2010. We have also built a healthy reserves account. At $48.5 million, this fund continues to be a mainstay in our plans for financing future infrastructure obligations.

In the near term, our 10-year Capital Works plan and replacement strategy, as well as our asset management and program plans, will ensure that vital assets remain in good repair. And over the longer term, the Dedicated Infrastructure Levy introduced in 2015 will reinforce our reserve funds, minimizing any debt load the County

PAGE 20 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

may have to assume for more extensive rebuild and replacement projects.

The County has strong financial frameworks and policies in place that centre on fiscal responsibility. Council’s foresight and leadership on this front reflect a prudent approach to achieving objectives, sustaining key infrastructure, programs and supports, and delivering value to the people of Northumberland.

In closing, I would like to acknowledge the commitment and hard work of the County Finance team members and our internal partners who consistently seek to maintain a standard of fiscal excellence.

We will continue to deliver solid financial information on which Council, staff and our community members can rely as together we build a Northumberland that is strong and vibrant.

Glenn Dees Director of Finance/Treasurer Northumberland County

2016 Key Accomplishments

PAGE 22 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

2016 Key Accomplishments Economic Innovation & Prosperity • The County Tourism Department was awarded the Economic Developers Association of Canada 2016 Marketing Award for the Lenah Fisher Avatar located in Victoria Hall, Cobourg.

• A communication and marketing plan was developed to further promote cycling tourism in Northumberland, with this tourism region currently ranking third out of fifteen in Ontario in terms of growth in cycle tourism.

• Successful digital/social and print media campaigns continued to drive tourism interest for Northumberland. For example, the “Stretch Your Boundaries” campaign with the Ranney Gorge Suspension Bridge image captured the attention of consumers in Ontario, US and internationally.

• Enhancing customer service for newcomer and multicultural visitors was a key focus in 2016, including a cultural preparedness workshop organized for local businesses and, through collaboration with business immigration partners, the development of a regional resource tool kit to support local businesses.

• In acknowledgment of the growth of beverage farming in Ontario, the County hosted an education event for interested farmers, installed hops pelletizing equipment at the Ontario Agri-Food Venture Centre (OAFVC) to support local farmers in marketing their product in this industry and , through the OAFVC, partnered with Loyalist College on research to investigate the impact to the shelf-life of hops using various packaging processes.

• The first in a series of Market Considerations Workshops was organized at the OAFVC to support foodpreneurs.

Cobourg Collegiate Institute planted

1010

PLANTS IN THE COUNTY FOREST

& Students from Sir Sanford Fleming College constructed and repaired

1.7 km

OF COUNTY FOREST TRAIL

in 2016

PAGE 23 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Sustainable Infrastructure & Services • The County was awarded the Gold Award for Promotion & Education by the Ontario Municipal Waste Association for a creative social media campaign launched during Waste Reduction Week encouraging residents to reduce waste by using up leftovers commonly found in household refrigerators.

• Council adopted the County’s 5-year Silvicultural Operations Plan, supporting the planned management and conservation of Northumberland County Forest ecosystems.

• Initial planning work was completed for the redevelopment of the Golden Plough Lodge long term care home by 2025, including preliminary studies, site planning considerations and functional program design.

• The County and the Town of Cobourg completed a joint ‘fullfield’ emergency exercise involving approximately 250 people to test emergency plans and systems in place across multiple core services.

• In order to best manage municipal infrastructure in a way that is financially sustainable and maximizes service to the public, the County launched a project to implement asset management software across multiple departments, completing needs assessments, workflow process design and identifying system integration requirements for 2017.

• The first County Official Plan came into effect following approval by the Ontario Municipal Board, with County Council officially delegated decision-making authority from the province.

Behind the scenes: Meet our team Marcelle Johnson • Supervisor, Paramedics My job is…

To recruit and train new hires, provide educational support to front-line paramedics, monitor compliance to ministry/hospital regulations, etc.

What I like about my job…

The opportunity to continue to serve the community through different avenues while utilizing my experiences and education in the adult learning environment.

PAGE 24 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

• Northumberland Paramedics introduced a new Operations and Community Support vehicle, enhancing paramedic participation in community outreach events and mobile simulation training with medics.

• Northumberland Paramedics structured an agreement with the provider of cardiac defibrillators so that any member municipal or community partner could take advantage of preferred pricing for their Public Access Defibrillator programs.

• The County awarded Retirement Life Communities a contract to construct a 31-unit affordable housing rental residence for seniors and people with disabilities. Construction is anticipated to begin in Summer 2017, with move-in scheduled for Summer 2018.

• $764,800 in provincial and federal funding was directed to capital repairs at over 20 non-profit and County-owned social housing facilities.

• A Class Environmental Assessment was completed for County Road 2 and approved by the Ministry of the Environment and Climate Change, enabling staged reconstruction to begin for the area from Hamilton Road to Burnham Street/William Street.

• The 2016 Capital Construction program was successfully completed, including 15 km of road paving; 6 km of micro-surfacing of roads; 145 km of road surface treatment; rehabilitation of the CPR bridge on County Road 2; and a culvert replacement on County Road 25.

• Construction of the Expansion Waste Cell at the Brighton Landfill was completed.

• The construction of the Colborne Emergency Services base – Northumberland’s first shared fire/paramedic base – was completed on-time and on-budget.

Behind the scenes: Meet our team Brandon Upton • Maintenance Technician, Housing My job is…

To ensure that the County Housing units are in good repair.

I liaise between tenants and the facilities department.

What I like about my job…

I enjoy the interaction with the tenants and the variety of jobs that I am faced with each day.

PAGE 25 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Thriving & Inclusive Communities • The County and Port Hope collaborated to host the municipality’s first-ever citizenship ceremony, where 42 individuals from 22 countries around the world took the Oath of Canadian Citizenship.

• Accessibility reviews of the County’s Community & Social Services Department as well as the Ontario Agri-Food Venture Centre were completed in order to identify and correct any physical barriers to accessing services at these locations.

• Funding was directed from the province to establish four new before-and-after school programs, for a total of 114 spaces in local schools.

• Professional development training was organized for over 400 local Early Learning professionals, focused on “How Does Learning Happen” - Ontario’s Pedagogy for Early Learning.

• $210,000 in provincial funding was dedicated to minor capital and play-based equipment upgrades and supplies, and health and safety upgrades at all 28 area licensed child care facilities and eight licensed child care homes.

• The launch of corporate Facebook and Twitter accounts improved the County’s capacity for information-sharing and connecting with residents.

• Local Government Week activities were expanded to include an on-site program about municipal government for a local secondary school civics class, and a ‘Paint the Snow Plough’ campaign for local elementary school students.

• 1.63 million pounds of food and essential items were distributed from the Food 4 All Warehouse; 69% to local food banks, 22% to community groups, and 9% to school nutrition programs.

Behind the scenes: Meet our team Spring Wickett • Caseworker My job is…

To provide financial and employment supports to single parents.

This is a holistic process of discovery, assessment, planning and support to meet client needs.

What I like about my job…

I enjoy collaborating with clients, colleagues and community partners to provide access to resources and supports for people to reach their goals.

PAGE 26 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

• Through collaboration with local radio personality York Bell Smith and station Classic Rock 107.9, the ‘Classic Rock Restock’ food drive raised 4000 pounds of food and $8,500 in cash donations in 36 hours, for donation to the Food 4 All warehouse. Cash donations were used to purchase higher-demand food items, and this along with all donated food was distributed amongst the 14 local food banks.

• Together with community partners, the County joined the national 20,000 Homes Campaign as well as conducted an assessment of local services, the outcomes of each providing detailed information about the needs of local homeless individuals and families, as well as the precariousness of those at risk of becoming homeless.

These efforts enabled: • Realignment of homelessness strategies to focus more on effective housing loss prevention strategies versus reactive (and more expensive) emergency services.

• Creation of a Homeless Coordinated Response Team (HCRT) to begin the development of a robust system of coordinated care including use of a common assessment tool across service providers, creation of a By-Name List of people who are homeless or at risk, and more strategic engagement with community partners.

Behind the scenes: Meet our team Mike Banks • Environmental Services Manager, GPL My job is…

To manage laundry, housekeeping and maintenance services, and to manage facility projects and capital work at the Golden Plough Lodge.

What I like about my job…

Creating a clean and safe home for our residents to enjoy. I love project work and seeing improvements through to completion.

PAGE 27 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Organizational Excellence • The Golden Plough Lodge long term care home was awarded three-year accreditation from CARF Canada under the categories of ‘Person-Centered Long Term Care Community’ and ‘Dementia Special Care Program’ – the highest class of accreditation available for healthcare organizations.

• The County implemented a 10-month career development program with UOIT that was successfully completed by 11 staff members, strengthening the skill and expertise these individuals can bring to their role with the County.

• The first group of non-union County staff was transitioned to a new time and attendance system, increasing efficiency of organizational processes by reducing manual input of payroll information.

• The County introduced a multi-year Employee Engagement Strategy to further strengthen the workplace culture of continual improvement towards performance excellence.

11

E-NEWSLETTERS ARE PUBLISHED

by the County

Behind the scenes: Meet our team Kirsty Brown • HR & Accessibility Coordinator My job is…

To develop and implement employee training/development programs, do policy research, and to ensure compliance with the Accessibility for Ontarians with Disabilities Act (AODA) What I like about my job…

I love being able to work with and support so many unique individuals across so many different departments!

Looking ahead: Key initiatives for 2017 • Based on recommendations outlined in Northumberland County’s Transportation Master Plan, traffic calming measures will be piloted in the hamlets of Welcome and Cold Springs.

• Crews will be rehabilitating the Shelter Valley Creek Bridge on County Road 2.

• The County and Alderville First Nation will collaborate on the provision of waste management services for Alderville residents.

• Construction will begin in the fall on a new shared paramedic/ fire base in Roseneath.

• A two-year project will launch to relocate historic waste at the Brighton landfill to lined containers, and to complete the lining of the entire waste disposal area at the site.

• Community planning to strengthen local early years programming will get underway, including a local needs assessment of early years programs and services, a parent and caregiver survey as well as an Early Years Professional survey focused on early years programming, and parent focus groups.

• Provincial and federal Social Infrastructure Funding will be implemented locally including: • $1,244,670 directed to providing low-income renters with a monthly housing subsidy • $250,000 directed to supporting low and mid-income homeowners with forgivable loans for capital and accessibility repairs to their homes • $100,000 directed to supporting affordable home ownership, through an investment into Habitat for Humanity Northumberland • The County will partner with the Municipality of Trent Hills to conduct a joint ‘full-field’ emergency exercise, testing emergency plans and systems in place across multiple services.

• The County will begin to modernize the corporate website by redesigning it to improve access to information and resources, to stimulate two-way communication between the County and residents, and to simplify transactions.

• A ‘Bike and Win’ social media contest will be launched to heighten brand awareness of Northumberland as Ontario’s prime cycling destination among tourists in Ontario, Quebec and bordering New York state markets.

• A new accessible trail will be developed at Beagle Club Road trails in the County Forest, increasing opportunities for more members of the Northumberland community to enjoy recreation experiences in the Forest.

PAGE 29 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Supporting our Community in 2016

Take our Kids to Work Day

Movember

Take our Kids to Work Day

Take our Kids to Work Day

Fundraising golf tournament for The Salvation Army

Retired ambulance donation to Habitat for Humanity

Community MRF BBQ Fundraising for Salvation Army

Jersey Day for The Salvation Army

Community MRF BBQ

Community MRF BBQ

Local Government Week

United Way Day of Caring

Local Government Week

United Way Day of Caring

Northumberland Paramedics BBQ & Community Awards

Citizenship Ceremony

Ice Cream Fundraiser for The Salvation Army

Citizenship Ceremony

Financial Overview

PAGE 31 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Financial Management Processes County Business Planning The County goes through a rigorous budgeting and planning process each year. Each operating department develops an annual business plan that is aligned with the County’s Corporate Strategic Plan. This process looks at programs and services, budgets and key priorities for the year. In addition to the annual budget, the long term plan is reviewed and updated to create a rolling 10 year financial outlook.

Financial Statement Preparation Northumberland County management is responsible for all information contained in the Annual Financial Report. These financial statements and accompanying notes have been prepared using reasonable limits of materiality and within the framework of the accounting principles and disclosure requirements of the Canadian Institute of Chartered Accountants guidelines included in the Public Sector Accounting and Auditing Standards Manual.

Internal Control Management Management maintains appropriate systems of internal and administrative controls designed to provide reasonable assurance that transactions are executed with proper authorization, that assets are properly accounted for and safeguarded, and that the financial information produced is relevant, reliable and timely.

External Audit

The role of the external auditor, Collins Barrow Kawartha LLP, is to express an independent opinion on the fair presentation of the County’s financial position and operating results as contained in the Financial Statements, confirming that the statements are free from material misstatements. It is the responsibility of the auditor to advise management and the Finance Department Coordinators of any control or operational issues that may be identified during the execution of their audit procedures.

Financial Reporting

To ensure accountability and transparency, the Finance Director and Treasurer presents quarterly updates to Council on the status of County finances relative to the current budget. County auditors, together with the Finance Director and Treasurer, present to Council the final annual Audited Financial Statement for the County, for Council approval, closing out the previous fiscal year.

PAGE 32 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Financial Results Overview Financial Assets The County is now in a positive net financial asset position of $8.3 million

2015 $1.8M

Assets Liabilities

2011 $19M

2012 $14M

2013 $7M

2016 $8.3M

2014 $3M

Annual Overview

$7.0M Reserves

$1.3M Long-Term Debt

$4.1M

$3.5M

net book value of assets

$3.0M Total Revenue

Cash & Investments

* All comparative data references 2015 results. There were no changes in expenses from 2015.

PAGE 33 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Revenues by Type (M) Taxation $50.9 Provincial Government $29.7 User Charges $11.5 Federal Government $3.3 Rents $2.3 Provincial Offences $1.4 Other Municipalities $1.2 Investments $0.8 Other $0.05

50%

29%

11% 3%

2%

1%

1%

1%

0.05%

Revenues by Type

Expenses by Type (M) Salaries & Benefits $36.5 External Transfers $19.2 Materials $15.8 Contracted Services $10.2 Amortization $8.7 Interest $0.6 Rents & Financial $0.1 Loss on Capital Asset Disposal $0.03

40%

21%

17%

11%

10% 0.6%

0.1%

0.03%

3%

3%

Expenses by Type

Expenses by Service (M) Social & Family Services $31.4 Transportation $15.4 Health Services $13.4 Environmental Services $11.7 Social Housing $9.6 Ec Development/Tourism/ Forest $3.9 Protection Services $3.0 General Government $2.8

34%

17%

15%

13%

11%

4%

Expenses by Service

* Health services includes Northumberland Paramedics and Health Unit funding. Environmental services includes waste management.

Protection services includes Provincial Offences, Court Security, Plumbing and Septic Inspections, and Emergency Planning.

General government includes Corporate Support departments and facilities, MPAC payment, and Council.

PAGE 34 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

CORPORATION OF THE COUNTY OF NORTHUMBERLAND CONDENSED STATEMENT OF FINANCIAL POSITION At December 31, 2016 2016 $

2015 $

Accounts receivable

52,034,187 4,893,099

47,929,378 2,545,064

TOTAL FINANCIAL ASSETS

56,927,286

50,474,442

Long term debt Landfill closure and post‑closure liability Employee future benefits liability

12,357,609 11,445,393 22,959,117 1,841,725

9,219,013 12,730,523 24,902,072 1,867,779

TOTAL LIABILITIES

48,603,844

48,719,387

NET FINANCIAL ASSETS

8,323,442

1,755,055

Prepaid expenses

156,550,506 285,018

153,007,460 257,909

TOTAL NON‑FINANCIAL ASSETS

156,835,524

153,265,369

ACCUMULATED SURPLUS

165,158,966

155,020,424

FINANCIAL ASSETS Cash and Investments

LIABILITIES Accounts payable, accrued liabilities and deferred revenue

NON‑FINANCIAL ASSETS Tangible capital assets

Behind the scenes: Meet our team Matthew Nitsch • Accounting Services Manager/

Deputy Treasurer My job is…

To ensure the successful preparation of the annual County budget, and to ensure that assets are used efficiently and in a cost effective manner.

What I like about my job…

Learning about the different departments and services that the County provides to the public.

PAGE 35 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

CORPORATION OF THE COUNTY OF NORTHUMBERLAND CONDENSED STATEMENT OF OPERATIONS AND ACCUMULATED SURPLUS For the Year Ended December 31, 2016 Budget 2016 $ (Unaudited)

Actual 2016 $

Actual 2015 $

50,712,008 9,839,770 30,250,910 9,307,631

50,910,706 11,478,154 29,785,668 9,093,547

48,437,304 10,205,713 30,493,684 9,152,475

100,110,319

101,268,075

98,289,176

3,108,611 3,180,058 16,127,254 8,243,344 13,307,719 32,525,499 9,929,003 3,378,891

2,779,852 2,971,815 15,428,587 11,676,144 13,440,419 31,352,569 9,627,727 3,852,420

2,746,119 2,638,029 15,431,244 13,059,516 13,196,794 32,206,033 8,605,259 3,302,844

TOTAL EXPENSES

89,800,379

91,129,533

91,185,838

ANNUAL SURPLUS

10,309,940

10,138,542

7,103,338

ACCUMULATED SURPLUS ‑ beginning of year

155,020,424

147,917,086

ACCUMULATED SURPLUS ‑ end of year

165,158,966

155,020,424

REVENUES

Tax levy from lower tiers User charges Upper levels of government Other revenue

TOTAL REVENUES EXPENSES

General government Protection services Transportation services Environmental services Health services Social and family services Social housing Economic development, tourism and forest

The condensed financial highlights have been taken from the 2016 consolidated financial statements dated December 31, 2016.

Copies of the full financial statements are available at our website at www.northumberlandcounty.ca/2016annualreport.

145 km

ROADWAY SURFACE-TREATED

in 2016 by County staff

Volunteer with us!

Whether it is distributing food donations from the Food 4 All warehouse to local programs, providing entertainment for the residents of the Golden Plough Lodge, or offering coaching to small business entrepreneurs, Northumberland residents make invaluable contributions to County programs and services that leave a lasting impression on our community.

Looking to get involved? We always welcome new volunteers!

Join our volunteer team and work with us to create possibilities for a thriving Northumberland!

Volunteer opportunities include positions in: • • • •

Northumberland County Archives Business & Entrepreneurship Centre Northumberland Food 4 All warehouse Golden Plough Lodge long term care home

For more information on how to apply to become a volunteer, please call 905-372-3329.

60

Over

VOLUNTEERS

gave their time to support the County in 2016

PAGE 37 / 2016 ANNUAL REPORT / NORTHUMBERLAND COUNTY

Connect with the County Address Northumberland County 555 Courthouse Road Cobourg, ON K9A 5J6

Website www.northumberlandcounty.ca

Public Inquiry 905-372-3329

News and Notices:

News, as well as information about community consultations and other public notices, is regularly posted in Northumberland newspapers. This information, along with photos, videos and other details, can also be found in the County Newsroom at NorthumberlandCounty.ca/Newsroom

Social Media

We’re social! Connect with Northumberland County via Facebook, Twitter, and YouTube. Visit NorthumberlandCounty.ca/FollowUs

County Council Meetings

Council meetings are open to the public, and take place on the third Wednesday of each month (Note: subject to change).

Click on Council

Access minutes, agendas, and reports through our easy-to-use Council Web Portal. Visit Northumberland.civicweb.net/portal/

Questions or Comments?

Councillors welcome and appreciate your feedback. Share your comments by calling or mailing our headquarters building (contact information above). Council email addresses are also available at NorthumberlandCounty.ca/MeetYourCouncil

NORTHUMBERLAND COUNTY | JULY 2017