corporateactionplan

Employee Engagement 2020 Corporate Action Plan 2021 Facilitated by the Office of Strategy Management on behalf of the CAO

Message from Ron Taylor, CAO The results of the 2020 survey have been reviewed and the Corporate Employee Engagement Action Plan is now in full swing. The theme is “Connect” with each other and with the strategic plan.

I hope that each of you will help implement this plan so that we can all make the employee experience at Kawartha Lakes even better for ourselves and for each other.

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Opportunity • Community • Naturally

What is Employee Engagement?

• Staff are invited to complete the annual employee engagement survey so that we can better understand the employee experience • The data is analyzed, presented to staff and used to inform the Corporate Action Plan • The goal is to collectively connect and continually improve our employee experience 3

Opportunity • Community • Naturally

What makes the “Employee Experience”?

Job drivers • Team relationships • My development • Recognition • Empowerment

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Organizational drivers • Decision making • Relationships outside of my team • Innovation • Culture

Retention drivers • Work and life balance • My pay • My benefits

Opportunity • Community • Naturally

Why do we do it?

• Research confirms that an engaged workforce is happier and more productive at work and in our personal lives • To advance the goals in the Kawartha Lakes Strategic Plan we need to connect and engage with each other • An engaged workforce makes day-to-day work even better

Participate. Have your say. Make it better.

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Opportunity • Community • Naturally

What are we measuring? How did we do?

2019

2020

0%

6

10%

20%

30%

40%

50%

Engaged

Almost Engaged

60% Indifferent

70%

80%

90%

100%

Disengaged

•

Engaged employees go above and beyond in their day-to-day work and are committed to the corporate mission

•

An engaged workforce strives to continuously improve and create a winning culture

Corporate Action Plan 2020 Corporate Participation: 55%

Guiding Principles: •

Align all actions with Strategic Plan values: Teamwork, Accountability, Respect

CORPS 10%

CS 14%

DS 7%

•

•

Leverage existing programs and resources to communicate and connect with Staff

CAO 6% PW 19%

PARAMEDI C 8%

Priority is people, theme is ‘Connections’ HS 10%

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Engagement is a shared responsibility between all Staff

ECA 5%

FIRE 21%

Employee Experience Score Would you recommend Kawartha Lakes as a great place to work?

Calculated Score Yes - No

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Work Relationships Action Item

Status

Implement High Quality Started Connections Program Communicate In Corporate Values progress

9

Fall Conference 2020

Complete

Recognition Month 2020

Complete

Innovation

10

Action

Status

Improvement Challenge

Started

Continuous Improvement Staff Learning

In Progress

Non Union Relations Group

Started

Customer Focus Action Budget Process Improvement Development Process Improvement Refresh Corporate Orientation Strategic Plan Implementation 11

Status Started Started 2021 In Progress

Department and SMT Relationships

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Action

Status

Roving SMT Meetings

Suspended

Leader Learning – Corporate Comms Strategic Plan – Lead and Support Departments Council Reports Teamwork Regular Corporate Message from CAO

In Progress Progressing Well 2021 Progressing Well

What’s Next?

• Participate in action planning in your department • Do your part to help implement the Corporate Action Plan • Look for updates each month on the Employee Website • Leader Resources

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Opportunity • Community • Naturally

Questions or Suggestions If you have any questions or suggestions for the Corporate Action Plan, please reach out to Denise Williams, Strategy and Performance Specialist by emailing dwillliams@kawarthalakes.ca.

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Opportunity • Community • Naturally