C rt v
Of Kawartha Lakes
''-.'
::_
'.---
-
-,
-
.- j:.-
;-i : l -- .--
,
-'.:-.
'-,
i-,
_.
t',.-
/ .l
Itfiwffi
ffi ffi SATISFIED
tr WK
ENGAGED
Satisfi ed employees feel comfortable
Engaged employees feel energized, passionate, and dedicated. They are
and are generally happy that their needs are being met.
highly involved with their work and the organization.
Average Performance
Optimal Performance
t:
o
fi
criEt"tlGEcfltF
)
:.
iA
Rarely help others for the betterment of the organization
/}
O
fl
OOO i"'ir';;l'J.['"'i
ff
fT
ClEtEtrGTfrIfrE
0
Meet minimum performance requirements
f]
Committed to the degree that their needs are met
Help others for the betterment of
j
the organization
Consistently exceed performance requirements Recommend improvement opportunities
Stay at the organization because of what they
Stay at the organization
get from it
$?
for what they
Have a sense of
purpose and pride in their work
i
ffi ffi See the appendix in
tr ffi
O ENGAGED
this report for more information on our engagement
Engaged employees consistently exceed expectations
calculation and benchmark.
They are energized arrd passionate about their work,
Current Year
leading thenr to exert discretionary effort to drive organizational performance.
Previous Year
ENGAGED O ALMOST Almost sometimes
engaged employees exceed expectations and are generally passionate about their
work. At times they exert discretionary effort to help achieve organizational goals.
45.4o/o
56.3V.
o INDIFFERENT
5rIl
lndiffererrt employees are satisfied, comfortable, and generally able to meet minimurn expectations. They see their work as 'Just a job", prioritizing their needs before
?Ii'rt
EACr
organizational goals.
24.4o/o
o DISENGAGED
Disengaged employees usually fail to meet minimum expectations, putting in time rather than effort. They have little interest in their job and the organization and often
21 .3o/,
13.870
10.0%
d
16.4o/o
12.4y"
IINrcilGf{r]
ffi
display negative attitudes. Benchmark Ratio of Engaged to Disengaged
0rganization's Ratio of Engaged to Disengaged
IIN|DIIilFRINII
}FIENrcilGlEtD
Curi'erti Year
56.3Vo
21.3Vo
10.070
12.4Vo
Pr-evioirs Year
45.4o/o
24.4yo
13.8V"
16.4o/o
Senchnrark
56.4Vo
22.0o/o
10.6"/"
11.jVo
ffi ffi
DNGr|FEHITG
HN
H
Previous Year Benchmark Coworker Relationshi ps Future of Work
(-)
76v. (-1)
72o/o
Culture
67Vo
Manager Relationships
62Vo
COVID-19 Questions
71v" (-2)
59v"(+8)
69v.(-2)
(+7)
69vo (-4)
58u"(+4)
62v"(-)
58oA
65o/o
Work Life Balance
(+11)
58v.
69Vo
Employee Empowerment
61V"
Customer Focus
45v.
59Vo
Senior Management Relationships
45o/o
Company Potential
4O7o
Learning And Development Department Relationships Rewards And Recognition
67vo (-7)
38'r.
(+t)
56v. (-12)
49v"
(-9)
65v. (-25)
(-12)
(-17)
47'/,
3SVo
46v,(-11)
61V"(-26)
(-10)
s1v" (-2e)
32v"
22Vo
< 40% Low Performing
(+14)
3570
OVo
a
74v.
74o/o
52Vo
100o/o
|
40%-607. Average
Performing I
> 60% High
Performing
r-l
ffi ffi ffi
@I@IIE mtl:lif.NE
LEVERAGE
E,
.9 I
I
COVID-19 Ouestions
Q
Employee Empowerment
cuhure
c o E o (tt o gl
I
c ut c
Company Potential
I
I
l
Future of work
ManagerRelationships
Customer Focus
o
Department Relationships
I
C'
a!
I
CL
E
I
I
Learning And Development
Rewards And Recognition
I
Coworker Relationships
Work Life Balance
3 o low
Driver Score
EVALUATE
|
.tob
Driver I
OrganizationalDriver
MAINTAIN
I
High
Retention Driver
I
ffi ffi
M@
ffi
WK
lnterpreting the Results Engagement Calculation found to be q = 0.92. Engagement is calculated by averaging the responses to the engagement measure questions, for each employee. Average scores correlate to our four levels of engagement. Average scores between 5.0'l Average scores between 4.51
-
Engaged enr,Jacrec
6.00 = 5.00 = Alr.r.rost
Average scores between 4.01 - 4.50 = lndifferent Average scores less than 4.00 = Disengaged
Driver Calculation Mclean
& Company uses a standardized 6-point scale for data collection. Respondents are asked to indicate the extent to which they agree with each statement by choosing a number between 1 and 6 on the scale. We display the results as a top box score, or the percentage of respondents who chose 5 or 6 (agree or strongly agree). 1 = Strongly Disagree
6 = Strongly Agree
ANSWER: 2
\/ Bottom Box
3
4
6
5
\/
Top Box
Benchmarks McLean & Company offers clients a general benchmark to ensure the data has enough breadth and depth to maintain its integrity. The following industries are included in McLean & Government, Education.
Priority Matrix on engagement is determined by calculating the correlation between each driver and engagement and then multiplying this correlation score by the slope between each driver and engagement.
ffi ffi
ffi
wN
# of Employees
# of Responses
Response Rate
999
550
557o
37
32
86Vo
153
80
52Vo
Gorporate Services
58
54
93Vo
Development Services
45
40
89yo
Engineering & Assets
41
25
61V"
334
113
34Vo
Human Services
74
58
787"
Paramedic Sewice
93
42
45Vo
164
106
6SVo
Demographics Overall Organization
cAo
Community Services
Firc Service
Public Works
:lJ