Multi Retail is a simple yet sophisticated, fully integrated EPoS solution.

With all sales and stock being updated in real time, you have a handle on what is happening within your business right now and can use this information to make more informed decisions.

Use our data analysis tools to make simple changes that could make significant improvements to your business. Check todays takings and top performing products from anywhere on the planet with an internet connection using our mobile app. With over 40 years combined experience of installing EPoS systems you are in good hands. Working with us involves pre-sales advice, pre-going live onsite training and setup. We are with you onsite the day you go live and again afterwards for post-sales support and training. It’s not just another job to us, it’s a partnership that is ongoing as your company grows. Our customers love our support, and value the fact that when you call us, you get through to someone who can answer your query, unlike other companies which have 1st, 2nd & 3rd line support. Contact us today for an obligation free consultation and quote.

Getting VAT right

VAT inspections can be called at any time, so make sure you can provide all the information required. Set the correct VAT rate for each product, and easily change the VAT rate on all associated products if the government changes any rates.

Making Tax Digital ready

The new laws relating to how you submit your tax figures are now in force. Making sure your EPoS system fully complies is now a top priority. Our solution fully complies with the law for QuickBooks, Sage and Xero.

Plant Passports ready

The new plant passport laws came into effect on December 14th 2019, is your EPoS system ready to comply?

Correctly display the EU flag, passport number etc. within a defined box.

HTA Gift Card Integration

Seamlessly sell or redeem HTA Gift Cards through the till system. Includes part payment and checking card balances from within the till.

Track Growth

Monitor performance at every level of your business with easy to use in depth tools which quickly identify your best and worst performing products, departments and suppliers.

Offer Promotions

Promotions are a great way to increase sales but can be a headache to manage without an EPoS system where you are totally reliant on user memory. With our EPoS solution, promotions happen automatically when qualifying products are selected. We also offer bounce back offers (voucher following the receipt), and voucher offers meaning you only qualify if you bring in a barcode from a local paper or email for example.

Offer Loyalty schemes

Loyalty comes as standard with our software, so is available should you choose to use it. Working very similar to a Nectar or Boots card, points are accumulated based on how much is spent, which can then be redeemed at the till. Set different redemption rates for different products e.g. 5% on plants, 1 % on garden furniture, all easy to manage and setup

Customer trade account management

If you offer discount and credit to landscape gardeners, local councils etc. Our software can easily cope with this, and follow up with invoices and account statements.

Integrated credit cards

How much money are you losing a year from staff inadvertently keying £1.99 instead of £19.99? Remove the risk of this loss by using integrated card payments. This means the Till sends the correct amount to the pin pad and removes the possibility of keying errors.

Integrated labelling

Print labels for unbarcoded stock in an instant. Design your own label styles using numerous types of media. You can also include images and plant information. We also offer mobile printing for mark downs.

Stock control & accurate stock takes

Accuracy is key to a successful EPoS system. Use portable devices to change stock figures while standing next to the items for ad hock adjustments, or follow our proven full stock taking method.

Track sales performance when not on site using the online dashboard

If you are on holiday or at a trade show but cannot bear to not know what is happening in your business, our mobile dashboard is here to help.

View sales figures, and best sellers from any device with an internet connection including phones and tablets.

E-Commerce integration

Update your website stock figures and selling prices automatically. When ever your stock figure gets updated, so does your website stock figure. We can also pull-down sales from your website into our Sales Orders program, so you can see all customer orders in one place.

Manage customer deliveries

If you do plenty of customer deliveries, our scheduling solution could well save you money. An existing customer estimates this part of our system alone has saved him £300k in it’s first year due to maximising delivery efficiency.

Automatic suggested ordering

Going back and forth from shop floor to office saps lots of time. Use our automatic ordering system to get your orders correct. This works from stock figures or sales figures to reorder the correct amount, with the buyer having the final say.

Own use and waste management

Keep tabs on your stock losses and whom is doing them. Easily monitor and control what is happening.

Testimonials

“Over the past 5 years our turnover has increased by 85%. We attribute that to using Open Retails software to it’s fullest”

Helen Lloyd Director @ Stratford Garden Centre

“Open Retail’s system has saved me £300,000 in it’s first year”

Derek Keir

Director @ The Cobble Shop

“Open Retail have been a great company to work with. Their simple to use EPoS software helps us to run our business more efficiently. The 7 day support has always been excellent and they go above and beyond to fix any issues”

James Barr Director @ Woodlands Garden Centre, Kent

“Open Retail installed our EPOS system and software in April this year, customer service both before and after sales has been brilliant – any issues we have had with the till have been dealt with promptly and efficiently, with minimal disruption to service. All the staff we have dealt with in person or on the phone, including during training, have been friendly and knowledgeable and I wouldn’t hesitate to recommend the company.”

Emma Smith Director @ The Heron Farm Shop

Contact Details

0115 9677439 sales@openretailsolutions. co.uk www.openretailsolutions. co.uk

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