European Business Air News February 2011 by Stansted News Limited

E U R O P E A N

BUSINESS AIR NEWS ISSUE 211

FEBRUARY 2011

Arab Wings manages first Legacy 650 for Middle Eastern client Jordan-headquartered Arab Wings has announced that it is managing the first Legacy 650 to be delivered to a client in the Middle East. Ahmad Abu Ghazaleh, ceo says: “The aircraft’s Jordanian owner appreciates the comfort of the cabin with its three distinct zones, providing space to work and relax. The aircraft’s huge baggage compartment is ideal for longdistance flying.” Arab Wings already operates a Legacy 600 and says the Legacy 650 will enable it to fly clients up to 3,900 nm non-stop with four passengers, or 3,840 nm with eight passengers. Abu Ghazaleh adds: “This significant increase in range was accomplished through extensive airframe modifications, such as reinforced wings and landing gear, larger fuel capacity and new highly efficient and more powerful RollsRoyce AE 3007A2 engines.” But he points out that Honeywell’s new Primus Elite avionics suite equips both the Legacy 650 and future Legacy 600s. “Due to their excellent performance under hot and high conditions, where they operate easily up to temperatures of 50°C, both aircraft have been very successful in the Middle East market.” Abu Ghazaleh says the Legacy 650 is a natural complement to the Legacy 600 as well as enabling Arab Wings to offer longer nonstop flights. “It offers more distance but still enjoys the same comfortable and functional interior as the Legacy 600, with a spacious wet galley as well as the large in-flight accessible baggage compartment.” Founded in 1975 in Jordan, Arab Wings is owned by the International Wings Group, the Jordan-based group that also owns the Royal Jordanian Air Academy, Queen Noor Civil Aviation Technical College and Gulf Wings in the United Arab Emirates.

EBAN reveals the top handling companies in Europe – as voted by you See pages 8-23 FAS chooses Lineage 100 to target long haul page 3 Jet Air Flug plans strategic expansion

Aeronova builds Metro III passenger base Aeronova, best known for its ad hoc cargo service, has launched a pan-European drive to increase passenger charters, basing a 14-seat executive-configured Fairchild Metro III at the UK’s Birmingham airport. Aeronova md Javier Olivares and Northpoint Aviation md Basil O’Fee finalise their collaboration. Full story page 6.

FlairJet recruits more pilots as it warms to Phenom 300 potential FlairJet, which claims to be the first charter company to operate the Phenom 300 in Europe, is reporting strong business potential in France, Spain and Portugal. Two new Phenom 300s will be based at Oxford airport, joining FlairJet’s existing three Phenom 100s but one will frequently operate from Cannes Mandelieu in the south of France during the summer. “FlairJet plans to recruit additional pilots and operations staff over the coming months,” ceo Capt David Fletcher says. “The aircraft have now been added to our AOC and we are especially proud to be the first in Europe to fly the Phenom 300s commercially,” adds Fletcher. “The aircraft is very impressive for both pilot and passenger and is a serious contender to the more established Learjet and Excel aircraft.” Fletcher also points out “It gives us access to airports such as Moscow or Ankara with five or six passengers and perfectly complements the Phenom 100 as it opens up the

FlairJet: reports business potential in France and Spain.

Algarve, Malaga and Alicante as possible destinations.” Fletcher and Capt Gerry Rolls, flight operations director, flew FlairJet’s first Phenom 300 from Embraer’s Sao Jose dos Campos facility in Brazil, via the Caribbean, eastern seaboard of the US, Goose Bay and Keflavik, to Oxford. Rolls says: “The differing weather conditions along the delivery route enabled FlairJet to test the capabilities of the Phenom 300 in the heat of Brazil and the cold weather of Goose Bay and Keflavik. Sector lengths were up to four hours with several hours of operation at the maximum ceiling of 45,000 ft.”

Fletcher says the Phenom 300 establishes new standards of comfort and performance in the light jet category. “FlairJet’s aircraft, featuring a new interior furnished in natural wood veneer with high gloss finishing, will accommodate six passengers in a spacious and comfortable cabin designed by BMW DesignworksUSA,” he adds. Fletcher says swept wings, with winglets, give the aircraft “terrific ramp appeal and strong aerodynamic performance.” Distinctive features include a single refuelling port, an externally serviced lavatory, short runway capability and excellent cabin pressurisation. He points out: “The Phenom 300 is one of the fastest aircraft in the light jet category, reaching 453 knots and can fly at an altitude of up to 45,000 feet. “Its range of 1,971 nm including NBAA IFR fuel reserves, means it is capable of flying non-stop from London Oxford to Moscow, Rome, Palma or Athens.”

LPR praises support after EC135P2i deal Polish Medical Air Rescue (LPR) has brought into operation two more EC135P2is, taking the total helicopters of the type operated by the company to 23. LPR says that the warranty support, 24-7 hotline to manage repairs and €2 million of spare parts ready in warehousing, along with always-available mobile repair teams helped clinch the order. Heli Invest Warsaw confirms that, as a maintenance centre and sole authorised distributor of Eurocopter helicopters in Poland, it will provide comprehensive warranty support for the fleet operated by LPR (Lotnicze Pogotowie Ratunkowe). Barbara Texier, who managed the LPR project, says: “The unique and meticulous requirements of LPR provided an enormous but very interesting challenge for Eurocopter. “Each helicopter is covered by the two year warranty.” Heli Invest’s Wojciech Kowalewski predicts: “This year there will be at least 55 Eurocopter helicopters of various types registered in Poland.”

page 4

Hangar8 boosts Middle East appeal with XLS in Mumbai page 6 Air Partner celebrates Royal Warrant extension page 19

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EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2011 3

Lufttransport modernises Do 228 fleet Lufttransport AS, based in Tromso, has strengthened its passenger and cargo transport capability with the first of a new generation Do 228 starting operations in Europe. The company, which already operates two Do 228s, says the new aircraft will be used for passenger and cargo transport between Longyearbyen and the unpaved airfields in Svea and Ny Alesund on the island of Spitsbergen, Norway. Clients include the coal mining company Store Norske Spitsbergen Kullkompani AS, the polar research company Kings Bay AS and the Norwegian Coastguard. Lufttransport AS says the Do 228NG is a versatile multi-purpose turboprop. The company adds: “Apart from the transport of up to 19 passengers, the aircraft can also be configured as a special mission version for various special tasks in the field of maritime surveillance. Thanks to a state-of-the-art sensor system the aircraft is suitable for oil slick detection, border and fishery control as well as for environmental research.” The aircraft manufacturer, Ruag Aviation says the Do 228NG is a completely modernised and enhanced version of the Do 228-212 which was built until 1999. Fuselage, wings and tail unit are manufactured by Hindustan Aeronautics Limited in India and transported to Oberpfaffenhofen.

E U R O P E A N

BUSINESS AIR NEWS Publisher: ..........................David Wright Editor: ..................................Rod Smith Sub editor: ..........................Kate Woods Designer: ..............................Chris Carr Advertising manager: ..........Mark Ranger Subscriptions: ..................Janet Edwards Administrator: ......................Hilary Tyler

European Business Air News, 134 South Street, Bishop’s Stortford, Hertfordshire, CM23 3BQ England. Telephone: +44 1279 714505 Fax: +44 1279 714519 email: david@ebanmagazine.com www.ebanmagazine.com

FAS celebrates the delivery of the Lineage 1000. Pictured from left are Sergio Ricardo Frias, vp contracts, Embraer executive jets; Khaled Al Mansour, FAS chairman; an FAS pilot; Craig Kennedy, vp flight operations FAS; and Colin Steven, Embraer vp marketing and sales, Europe, Africa and Middle East.

FAS chooses Lineage 100 to target long haul Falcon Aviation Services (FAS) has brought a Lineage 1000 into service as it builds its capacity to serve the top end of the private charter market. Khaled Al Mansour, the Abu Dhabi-based company’s chairman, says: “This is the first of two Lineage 1000 jets ordered by FAS in November 2007 along with commitments for more Embraer executive jets.” He adds: “FAS is embarking on an aggressive growth strategy in the helicopter and corporate jet charter market in response to the unprecedented growth in the Arabian Gulf region.” Al Mansour says the Lineage 1000

FAS aircraft proved a big attraction for visitors to MEBA.

is certified for up to 19 passengers, offers comfort and privacy with its five distinct cabin zones and is configured with a full-size luggage compartment of 323 cubic feet. “The range and comfort is excellent. It can travel 4,400 nm with

eight passengers or 4,500 nm with four passengers, which allows it to fly non-stop from Abu Dhabi to London or Johannesburg or Tokyo.” He says the large cabin allows passengers to travel in great comfort with options such as a queen-sized bed and in-flight shower. Al Mansour adds: “The UAE market expects excellence and with this aircraft we are sure to meet our clients’ expectations.” FAS, which provides helicopter and corporate jet charter services from its Al Bateen base, says clients appreciate the space to work, rest and hold meetings on long journeys.

WE TAKE OFF at 41,000 FEET

GainJet is expanding its long range capability. Pictured are first officer Alfred Nkusi, Capt Brett Cox, senior cabin crew Danielle Patrikios and Capt Dimitris Tzannes.

GainJet to deploy XRS to enhance long haul appeal Athens-based GainJet Aviation is deploying a 2008 Global Express XRS at London Luton to service heavy demand in western Europe for high performance aircraft. “GainJet has partnered with Ocean Sky Jet Centre Ltd to take care of all ground handling services for this aircraft,” says company president Ramsey Shaban. “The new aircraft was chosen due to its ultra-long range. We experienced such success and heavy demand for our G550 in 2009-2010 that we knew an additional ultra-long range aircraft was necessary.” The XRS joins other long-range aircraft including a 757-200 executive airliner with 78 vip seats, a G550 with 18 seats and a G450 with

14 seats. The mid-range is covered by five G200s configured with ten seats and a 737-300 executive airliner with 48 seats, while GainJet also operates a four-seat Phenom 100 for short haul. GainJet says it is expecting delivery of another Global Express within weeks and has on order a G650 with delivery expected at the end of 2012. Business in 2010 grew at a stable rate since the economic recession of 2008, it adds. “Our success relies heavily on our service, large fleet, and cost versus price control,” Shaban says. “Even though the overall business aviation industry seems to still be recovering, GainJet has made a swift recovery.”

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European Business Air News (USPS 009-091) is published eleven times each year, monthly except January, by Stansted News Limited, 134 South Street, Bishop’s Stortford, Hertfordshire CM23 3BQ, England. Periodicals postage paid at Rahway, N.J. Postmaster: Send address changes to Stansted News Limited c/o Mercury Airfreight International Ltd., 365 Blair Road, Avenel, New Jersey 07001. Company registered in England no. 2224522. Printed by Stones. ISSN number: 0959-1311. EBAN is available by postal subscription for eleven issues. Simply send your credit card details and authority for UK£40 within Europe (UK£70 outside Europe) to our subscriptions department, or call +44 (0)1279 714505. EBAN is sent without charge to qualifying business aviation professionals. Please call the telephone number above to request an application form. The opinions expressed by authors and contributors to European Business Air News are not necessarily those of the editors or publisher. Articles appearing in European Business Air News may not be reproduced in whole or part without the express permission of the publisher. European Business Air News is not responsible for unsolicited manuscripts, photographs or artwork.

EUROPEAN BUSINESS AIR NEWS

4 FEBRUARY 2011

Jet Air Flug bases strategic business expansion on complementary Learjet 85s and Challenger 605s Munich-based Jet Air Flug is adding seven new aircraft to its fleet – five Learjet 85s and two Challenger 605s. Patrick Raftery, group ceo, says: “Our strategy is clear: we want to combine the world’s most advanced aircraft with the highest safety standards along with the world’s best service. The Learjet 85 and Challenger 605 jets complement each other very well, offering the perfect range and cabin versatility. Adding these new jets to our fleet will ensure we meet the needs of our very strong existing customer base in western Europe and Russia as well as supporting our ambitious plans into Africa.” Raftery says the Challenger 605 features a wide stand-up cabin and is equipped with the Rockwell Collins Pro Line 21 avionics suite and an allnew cabin electronic system. He adds: “It can whisk five passengers from Munich to Dar Es Salaam or Dubai to London non-stop in superior comfort. We like the option provided by the Bombardier Enhanced Vision System

Munich-based Jet Air Flug celebrates its expansion. From left are Elias Nader and Patrick Raftery with Bob Horner of Bombardier business aircraft and Martin Spiegl, md of Jet Air Flug.

(BEVS) which provides pilots with significantly improved situational awareness and the ability to observe runway lights and the runway environment in difficult operating conditions, such as low

visibility or darkness.” Raftery points out that the Learjet 85 is the first Bombardier business aircraft built primarily from composite materials and that it boasts both a composite fuselage and

wing. “It targets a 3,000 nm range capable of linking Munich-Lagos or Dubai-Rome non-stop.” He adds: “The Learjet 85s and the Challenger 605s will win us valuable new business.”

Gama Group celebrates special UAE registration Gama Group, which boasts the first registration of a Challenger 850 in the UAE, says it will continue to expand its business and fleet capacity in the Middle East. Dave Edwards, md Gama Aviation, says: “The first CofA for this type of business jet in the UAE demonstrates the growing interest in business aviation in this region and we regard it as a crowning achievement for our newly-launched Middle Eastern division.” Gama Aviation, headquartered at Farnborough in the UK, has an operating base at Sharjah airport with offices in the Dubai airport free zone. Edwards says: “We already operate more than 75 business aircraft worldwide, including two Learjet 45s, two Learjet 60s, two Challenger 604s and two Challenger 605s, but the Challenger 850 registration is a special milestone.” He adds: “The Challenger 850 offers flexibility and comfort and enjoys the wide body cabin, reliability and maintainability of its airliner heritage.”

FAI builds Middle East business with new partnerships in Abu Dhabi and Oman German air ambulance specialist FAI rent-a-jet AG is working with travel and tourism companies to build business in the Middle East. It has signed a service agreement confirming Abu Dhabi Travel Bureau (ATB) will act as FAI’s exclusive agent for Abu Dhabi and Al Ain supporting FAI’s air ambulance and vip jet services. ATB has 14 offices in Abu Dhabi and a presence in Dubai, Sharjah and Ras Al Khaimah as well as Al Ain. FAI chairman Siegfried Axtmann and Mohamed Salehi, ATB gm, say that there is good potential for business referrals in the UAE market. FAI has also signed a service

From left are Sunil Prabhakar, Martin Mühlmeyer, Barbara Baumgartner, Aslam Sayed Mohamed and Siegfried Axtmann.

agreement with Travel Point LLC MediCareTourism which will act as

local representative in Oman where it has 29 branches. Axtmann says: “We believe that partnerships such as these will help us make the most of the 13 jets in our ambulance fleet, which range from the Learjet 35A to the Learjet 55 and 60 up to the wide body Challenger 604, as well as the five jets in our vip charter fleet.” In Europe FAI has become the official partner of the Mercedes-Benz SLR Club. Axtmann explains: “Since its official launch in 2006, the SLR Club has become the international community of Mercedes-Benz SLR McLaren owners.”

PremiAir Global appointments boost fixed-wing marketing drive PremiAir Global has appointed two new aircraft sales managers – Craig Lammiman and Gordon Potter – as it focuses on expanding in the fixed wing pre-owned market to complement its long-established executive helicopter sales. Both men will spearhead the drive by the aircraft sales and brokerage specialist of PremiAir from Farnborough Airport. Lammiman has been running his own aircraft brokerage company, JetConcept, for the last three years and Potter joins from Patriot Aviation where he headed the company’s helicopter sales department for four years.

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Meanwhile group md David McRobert says the company’s Learjet 45 and Premier 1 have already benefited from increased business levels generated by appreciation of their advantages in the wake of problems like the UK’s heavy winter snow. “Savvy passengers desperate to get home or fulfil their Christmas holiday commitments have utilised

PremiAir’s six and eight seat jets to travel from London, Dublin and Teesside to destinations such as Geneva, Paris, St Moritz and Stockholm and we’ve gained additional business,” says McRobert. “One particular flight enabled a family of seven to finally escape the UK having spent three days camped at Heathrow airport. PremiAir transferred them to Frankfurt where they connected to an onward scheduled service to the US. This turned out to be a busy time for business aviation and we met clients who would not previously have considered private aviation.” PremiAir established PremiAir Global in 2008 to offer the company’s network of clients a specialist team of advisers able to assist with selling aircraft. McRobert says the division is looking to source private jets and vip helicopters for private clients based in the UK and overseas. “These include a G450, a Challenger 605 and a Citation Sovereign, as well as an EC135 and a Bell 429,” he says. Premier commenced private jet charter and management services in early 2010 using the Beechcraft Premier 1 and has since added a managed Learjet 45 fleet. PremiAir, which also manages and operates The London Heliport at Battersea, supplies pilots to the UK police forces with contracts throughout the UK and in Northern Ireland.

EUROPEAN BUSINESS AIR NEWS

6 FEBRUARY 2011

Hangar8 boosts Middle East appeal with XLS based in Mumbai Hangar8 plc, headquartered at London Oxford, is augmenting its services to Middle East clients by basing a Citation XLS in Mumbai. “The company believes that the Indian market is now sufficiently mature for the location of company aircraft in the region and operations will be for both local and international flights,” says ceo Dustin Dryden. “Establishing a base for Hangar8 in India is a further step towards achieving our stated aim of being able to provide an aircraft to a charter customer at an airport in any EMEA location within three hours of an order being confirmed. This will assist us both with our existing operations within the Middle East and also satisfy the growth in demand for our services in the Far East.” The company, which recently completed a flotation on the stock market (EBAN December 2010) has added a Lineage 1000 and Hawker 4000 aircraft to its 21-strong fleet. Dryden says: “The Lineage 1000 is the only aircraft of its type to be available for charter outside of the UAE. The company has entered into a contract with the third party owner of the Lineage to provide management services and charter the Lineage to third party customers.” He adds: “The Lineage 1000 will be based at Oxford airport. It is the UK’s longest-cabined private jet available for charter, some 118 feet in length, and represents the largest aircraft ever to land at Oxford airport in

Hangar8: establishing a base in India.

Hangar8 founder and ceo Dustin Dryden (right) and non-executive chairman Nigel Payne (left) are spearheading expansion in the Middle East.

the airfield’s 73-year history. Its attractions include an executive layout, with four separate cabins containing bespoke facilities such as a large lounge area with a 52 inch movie system, wireless internet, a separate master bedroom suite with a

full-sized double bed and private shower facilities.” The aircraft can carry up to 19 vip passengers. Dryden says: “It is also one of the quietest aircraft in its class as a result of its specialised noise reduction system. It is capable of

operating from London City Airport and New York’s private jet-only Teterboro airport and can fly nonstop from London to Dubai; from Dubai to Johannesburg; from New York to Moscow; or from Singapore to Sydney. Destinations such as Los

Angeles and Tokyo can be reached with one fuel stop.” He adds: “This genre of aircraft is very popular among sports stars, pop stars, heads of state and royal families and takes Hangar8 to a new level in operational capability. It further augments our growing fleet and in particular sets a cornerstone in our fleet expansion plans of adding larger, longer range aircraft.” Hangar8 plc has posted a first halfyear operating profit of £0.3 million. Group chairman Nigel Payne says: “Financial highlights include: total group revenue for the six months to the end of October rising 43 per cent to £7.2 million and charter revenues increased 52 per cent to £6 million; gross margin percentage up seven per cent to 19 per cent and current cash at the bank stood at £1.2 million.” Hangar8 has appointed Philip Brady as chief financial officer and member of the board.

Aeronova places Metro III at heart of its pan-European passenger drive

Multiflight will manage and crew the GNAAS Dauphins.

GNAAS adds a second Dauphin The UK’s Great North Air Ambulance Service (GNAAS) has brought a second Dauphin into service. Both will be managed and crewed by Multiflight whose md Steve Borrowdale says: “The two new helicopters will be a great asset to the valuable service that the charity provides.” The Dauphin helicopter replaces the old ‘Pride of Cumbria.’ GNAAS ceo Grahame Pickering says: “This new generation helicopter may look similar to the last, but it has upgraded engines allowing for

greater speed and endurance – reaching speeds up to 200 mph. To put that into perspective, it can fly from Whitehaven to Newcastle in 28 minutes and Penrith to Carlisle in five minutes. It has also been kitted out with the latest medical equipment and has been described as a flying A&E unit.” He adds: “This will be the third helicopter we have dedicated to Cumbria as part of ongoing improvements and the commitment GNAAS has to the region.”

Aeronova, best known for its ad hoc cargo service, has launched a pan-European drive to increase passenger charters basing a 14-seat executive-configured Fairchild Metro III at the UK’s Birmingham airport (see photo page 1). Valencia-based Aeronova has increased its Metro fleet to six since launch in 1996. Javier Olivares, md, says that 20 per cent of Aeronova’s work is already in passenger charters and the firm plans to increase the passenger share of its total business. He adds: “We have seen our business increasingly draw us into the UK, German and northern European markets, and our contacts and brokers would like us to broaden our offer to them. We already undertake a regular oilrelated passenger rotation between the Netherlands and East Anglia each Wednesday. “We have also strengthened our

German infrastructure by investing in engineering and maintenance support in Nurnberg. However we wanted to offer a completely dedicated passenger Metro in the UK market. Fortunately the owners of the re-fitted Metro III were happy to let us build upon our previous occasional use of the aircraft.” Basil O’Fee of Northpoint Aviation,

Cyprus invests in five AW139s for SAR and law enforcement

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Aeronova’s international commercial team: commercial director from the Netherlands Ivo Poos and marketing director from Italy Marco Serusi.

which has been appointed as the UK and Irish passenger charter GSA for Aeronova, says: “This aircraft really gives us and the air brokers a completely new and unmatched offering. Often, small to medium sized groups have to commit to much larger solutions than they require, and this 14-seat option will be greatly welcomed in the UK market.” O’Fee says the current 18-seat availability of the other Metros will continue with special weekend discounts when typically the aircraft have more availability. “They are attracting business and interest from leisure users, such as sports-related groups. We can access an 18-seat passenger configured Metro from Lydd in Kent most Tuesdays and Thursdays. In effect we have 14- and 18-seat examples of the type available for the passenger market, and both are ideally placed for south east UK originating trips.”

London Biggin Hill Airport CLOSE TO THE HEART OF LONDON

The Cyprus Ministry of Justice has brought two AW139s into service. Chief of police Michalakis Papageorgiou says: “These aircraft will be used to perform law enforcement, border patrol and search and rescue operations.” Another three AW139s have been ordered by the Ministry of Defence for SAR and utility-EMS duties, covering the Cyprus Flight Information Region and EU’s Frontex operational requirements. Papageorgiou says: “The AW139 fully complies with the latest certification requirements in terms of performance and safety. Its Pratt & Whitney turbines together with fivebladed main rotor provide

unequalled performance, even in demanding hot and high conditions at maximum all up mass. The availability of modular role kits allows easy and quick conversion to and from various configurations. The law enforcement-configured AW139 is available with a wide range of mission equipment and has a spacious cabin in the medium twin class.” Minister of Justice and Public Order Loukas Louka says the AW139s are provided with a comprehensive tailored configuration including FLIR camera, rescue hoist, search-weather radar, SAR mission console and cargo hook with provision for fire fighting, EMS kit and police radio communication equipment.

Whatever it Takes Alicante, Spain. Friday, 3:00 p.m. A pilot calls Customer Service with an AOG—and says he has a high priority ﬂight the next morning. Dassault’s Tech Center locates the part needed. But even express shipping won’t get it there in time. So Customer Service Manager Jean-Yves Nezereau, charters an aircraft from Le Bourget, France, to Alicante. By 9:30 p.m., a technician and the part are enroute. By 8:00 a.m. the next morning, the plane is ready for ﬂight. Vincent Cathelain, the chief pilot for Masterjet – texts back, “Everything is perfect. Nice job, thanks again.” Having advanced technology and strong global service is great. But what really makes the difference are Falcon service experts who greet every emergency with one attitude: “Whatever it Takes.”

Jean-Yves Nezereau, Falcon Customer Service Manager

GoTeam

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8 FEBRUARY 2011

EUROPEAN BUSINESS AIR NEWS

Leisure destinations top the poll as value-for-money is factored in

Overall FBO rankings 1 Malaga: Aerea – Aviacion General Y Ejecutiva

8.892

2 Guernsey: Aiglle Flight Support

8.593

3 Palma de Mallorca: Mallorcair

8.505

4 Stockholm (Bromma): Grafair Jet Center

7.977

5 Berlin (Schoenefeld): VIP Aviation 7.968 6 Southampton: Signature Flight Support

How the FBO Feedback system works In order to ensure that the voting system is fair and that every EBAN reader has the opportunity to vote for their favourite FBOs, each aircraft-operating reader was provided with a personalised web page as well as forms on our magazine mailing sheets, on which to cast votes. To be eligible for inclusion on the rankings table, each FBO had to accrue at least point seven of one per cent of the total votes cast, thereby minimising statistical aberrations. Although the high ranking handling agents deserve recognition for their excellent results, there were many FBOs which simply did not receive a high enough proportion of the votes to become eligible for inclusion.

7 Munich: Signature Flight Support 7.625

Signature Flight Support Corporation, placed sixth, seventh, seventeenth and twentieth, says it will build on its achievement as the world’s largest FBO operation and distribution network for business aviation services in 2011. “We have the considerable advantage of having 103 locations dedicated to providing world-class customer service and safe reliable flight support services through our Signature Service Promise,” the company says. Signature’s Munich facility (pictured) provides vip concierge services that include coordinating additional flight support services such as ground handling, fuel, catering, hotels, limousines and much more at airports throughout Germany.

the table (right) and represent a real shake up since 2010. Single location handlers have fared well, taking the top four places, but Europe’s largest chain Signature also received high scores for its Southampton and Munich facilities. There is a good geographical spread among the top-rated FBOs, but it is significant that the top three are all locations which might expect high levels of private/leisure traffic.

We report on some of the winners here, and in the following pages we detail the facilities on offer around the continent. We have included listings for all those which responded to our many requests for information, and we also offer basic information about every handler on our web site at www.handbook.aero. Between April 2010 and January this year our voters were able to rank

any number of FBOs – some again providing scores for over thirty! We’d like to express our thanks to all those who took part for creating such a revealing snapshot of the industry. We asked for a score out of nine for each of the four categories. To do well, an FBO must have good infrastructure, meet every customer need, have highly trained and motivated people and deliver good value.

8 Brussels National: Abelag Aviation

7.607

9 Paris (Le Bourget): Dassault Falcon Service

7.550

10 Vienna (Schwechat): Vienna Aircraft Handling

7.500

11 Zurich: ExecuJet Europe

7.375

12 Hamburg: Service People

7.202

13 London (Luton): Ocean Sky Jet Centre

7.156

14 Dusseldorf: Jet Aviation Dusseldorf

7.142

15 Farnborough: TAG Farnborough Airport

7.079

16 Geneva: Jet Aviation Geneva

7.045

17 Paris (Le Bourget): Signature Flight Support Terminal 1

6.984

18 Paris (Le Bourget): JetEx Flight Support

6.825

19 Paris (Le Bourget): Landmark Aviation

6.636

20 London (Luton): Signature Flight Support

6.635

21 Zurich: Jet Aviation Zurich

6.458

22 London (Luton): Harrods Aviation 6.200 23 Milan (Linate): Ali Trasporti Aerei ATA

6.083

c. o m

FARNBOROUGH, LONDON, UK, 1-3 MARCH 2011

s iAs

is n e

R E r SIG T p ro ET A O t W ldro N R ETT RF xE WO !DN EE p o

.Bww

Qualified, aircraft-operating readers of EBAN from around Europe and the Middle East have once again been busy casting their votes to determine their favourite FBOs. This year for the first time we asked them to rank the facilities they have flown through recently by four different criteria; the usual facilities, service and staff, but now also by value-for-money. The average scores are shown in

7.750

DISCOVER NEW PARTNERS,

DESTINATIONS

AND ROUTES!

FBOs and business airports exhibiting from all over the world! www.BusinessAirportWorldExpo.com

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2011 9

FBOs reap rewards of investing in service as clients become ever more demanding

Aiglle: celebrating a steady increase in business

Aerea hails rebirth of Malaga airport while Aiglle makes a stunning debut Aerea FBO, which this year celebrates its third anniversary as well as winning EBANâ&#x20AC;&#x2122;s FBO survey, believes that it has contributed to a rebirth of Malaga Airport. Yolanda Avalos, FBO manager, says: â&#x20AC;&#x153;Malagaâ&#x20AC;&#x2122;s business aviation facility is one of the most popular in Europe. Monthly figures show a good growth and confirm that it has managed to keep business strong during the adverse economic climate of recent years.â&#x20AC;? Avalos adds: â&#x20AC;&#x153;Aerea has achieved a significant number of new customers with growth in all areas of business. Our priority is our customers and paying attention to every detail and requirement. This has encouraged several operators to base some of their fleet in Malaga, either during summer periods or on a permanent basis. Despite the current economic climate that exists in Europe and that especially in Spain, it seems that the worst is now over for business aviation. Growth has been significant in recent months.â&#x20AC;? Aerea operates the only FBO providing vip handling services at the GAT which was inaugurated in 2007. Avalos says: â&#x20AC;&#x153;The staff are highly qualified and bilingual in English and Spanish as well as serving clients in German, French and Dutch.â&#x20AC;? Facilities include a vip room and a spacious 60 sq m crew lounge with all the facilities offering views of the general aviation aircraft parking areas. Aerea FBO has recently opened a business centre which includes offices and meeting rooms for use by the hour or at daily, monthly or annual rentals. Second-placed Guernsey-based FBO Aiglle Flight Support made one of the most successful ever debuts in the ranking, shooting into second place. Aiglleâ&#x20AC;&#x2122;s joint md Simon Fawcett says: â&#x20AC;&#x153;Iâ&#x20AC;&#x2122;m obviously delighted to see the hard work of our staff noted in such a prestigious award. We are a small, tightly knit team who do all that is humanly possible to make sure the small things come

With clients becoming ever more demanding, FBOs that invest in improved facilities and services have established themselves as the most popular with EBAN readers. These include Palma de Mallorca-based Mallorcair, the Stockholm Brommabased Grafair Jet Center, Dassault Falcon Service of Paris Le Bourget and Abelag Aviation in Brussels. After having gone out to tender in Palma last year, Mallorcair has this year been nominated as one of the two official FBOs able to operate out of the airport of Son San Juan in Palma. The former winners, who are this year placed third, have operated out of Palma for many years as a small business promoting a family atmosphere to please customers and dedicated entirely to general aviation handling. The companyâ&#x20AC;&#x2122;s Miguel Mudoy says: â&#x20AC;&#x153;Since our nomination as an official FBO, Mallorcair will invest and further improve our service to the private aviation sector. We will, over the next few months, be improving and amplifying our already ample location at the GAT.â&#x20AC;? He adds: â&#x20AC;&#x153;We had already offered a wide range of amenities for passengers and crews such as vip lounges, television and wi-fi, rest rooms with shower and toilet facilities. We will also be adding a fully equipped conference room for meetings and the facilities will all be tastefully redecorated to the highest standards.â&#x20AC;?

Mallorcair staff: happy to be of service.

Mallorcairâ&#x20AC;&#x2122;s workforce comprises 18 multi-lingual staff trained to offer a one-to-one personalised service. Mudoy says: â&#x20AC;&#x153;Apart from all the usual ramp services, flight planning and maintenance, we can also coordinate all aspects of a visit to the island from limousine transport, hotel accommodation and hangarage to catering and luxury car rental service with a pick-up and drop off at the Mallorcair offices. We assist a wide range of aircraft from the smallest light aircraft and helicopters to ambulance flights and the larger aircraft such as Boeings and Airbuses.â&#x20AC;? He adds: â&#x20AC;&#x153;We do have a lot of

frequent business fliers who have over the years become friends and are part of our happy family. We appreciate their confidence in us as a small FBO.â&#x20AC;? The consistently popular Grafair Jet Center of Bromma says that clients have become more demanding but that it regards the required administration as just one of the necessities to keep clients happy. â&#x20AC;&#x153;Leading fractional ownership companies are, more and more, starting to request reports after each flight with detailed information required ranging from de-icing and anti-icing to records of delays and regular movements. We have extended our services accordingly.â&#x20AC;?

King Air 90 Winglets Shipping Kits Now

Yolanda Avalos: new clients attracted.

Aerea handling services praised by readers.

together to deliver first class service for our customers.â&#x20AC;? Aiglle was formed when a consortium of the hangar customers took the business over following the death of the hangarâ&#x20AC;&#x2122;s founder in 2000. The business has 20,000 square feet of heated and de-humidified premium quality hangar space, with additional facilities of a pilotâ&#x20AC;&#x2122;s lounge with wireless internet access and a large boardroom to host meetings of up to 20 people. Fawcett says: â&#x20AC;&#x153;Aiglleâ&#x20AC;&#x2122;s priority is on providing a warm, friendly and efficient service and this has allowed passenger numbers and customers to steadily increase over the past 12 years. It now offers facilities for a number of local owners and visiting aeroplanes looking after fixed wing, rotary and jet aircraft and has also been successful in winning contracts to support many regular flights and even medevac flights. Over 10,000 passengers now use Aiglle each year.â&#x20AC;?

Plus, theyâ&#x20AC;&#x2122;re standard on the new 90GTx Adding Winglets to your King Air 90 will deliver a range of tangible benefits, including improved speed, handling, and rate of climb. In fact, Hawker Beechcraft is installing BLR Winglets as standard equipment on all new 90GTx aircraft. Winglets are also available for King Air 200, 200GT, and 300 aircraft. Want to know how Winglets can benefit your operation? Contact BLR for performance details.

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EUROPEAN BUSINESS AIR NEWS

10 FEBRUARY 2011

European business aircraft handling survey Austria Vienna (Schwechat) Vienna Aircraft Handling

TEL: +43 1 7007 22204 WEB: www.viennaaircrafthandling.com OPS MANAGER: Bettina Jaitz FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (flight planning in separate pilot room possible). Weather by Met Office and computer (briefing possible in separate pilot room or via handling agent office). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (2 crew lounges with kitchen, internet access, TV, DVD and showers, conference and meeting room all available at GAT). 25 mins to preferred hotel. HANDLING: In-house hangarage up to B747 . Third party

maintenance by Gate V, Austrian Airlines and Jetalliance Technical Services up to Cessna, Learjet, Hawker, Boeing and Airbus. Third party catering by Do & Co, 5 Star Catering and Hotel Modul. PASSENGERS: GA terminal - wireless LAN available throughout. Restaurant and duty free shop also available. Own vip facilities including lounge and office services - vip pax lounge with TV and DVD; conference and meeting rooms for up to 120 pax available; separate vip terminal with secured entrance and courtyard for state visits and special vip arrangements.

TAG Farnborough waits on planning permission to increase aircraft movements

Belgium Brussels National

Abelag Aviation TEL: +32 2 720 5880 WEB: www.abelag.be OPS MANAGER: Anne Blume

FLIGHT OPS: 0600 - 2100 UTC Mon-Fri, 0730 - 1630

UTC Sat-Sun (24hrs O/R). Flight planning by staff. Weather by Met Office and computer (also by AFTN). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (2 crew lounges, vip lounge and kitchenette). 3 mins to preferred hotel. HANDLING: In-house hangarage up to GIII. In-house

maintenance by Abelag’s EASA approved, Learjet and Cessna authorized service centre, up to Learjet 45 and 60, Citation I, SII, V, Ultra and Excel. Third party catering by Aviapartner and Tamarind. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - vip lounge with wireless internet access.

Liege Signature Flight Support TEL: +32 4 235 8864

The UK’s TAG Farnborough, placed 15th by EBAN readers this year, is currently limited to 28,000 aircraft movements a year but a planning application has been submitted to increase this in phases to 50,000 by 2019 and a decision by the UK secretary of state is now awaited. “The impact of expansion on our local communities is a key concern for us,” says ceo Brandon O’Reilly. “We engage regularly with local representatives and have jointly implemented measures, such as the

quiet flying programme, to mitigate environmental effects of the airport’s operation. A range of additional measures are planned as part of the expansion proposals.” TAG Farnborough is building a second, 120,000 sq ft hangar which it says is progressing well. Due to complete in September 2011, the three bay wave-shaped hangar, designed by 3D Reid, complements existing buildings at the airport. “It will allow TAG to offer its customers even more aircraft hangarage, office

taxi to hotel. Crew rest rooms within FBO (tea, coffee,

Canary Islands

TV, DVD, Xbox, free Wi-Fi, quiet rest area, crew

WEB: www.signatureflight.com OPS MANAGER: Nadir Kraiem FLIGHT OPS: 24hr ops. 0900 - 1700 LT (O/T 2hrs PNR).

Flight planning by pilot terminals (crew computer and printer). Weather by computer (operations, crew computer and printer). Crew transport on apron and by

computer and printer). 15 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party

accommodation and storage space,” O’Reilly says. He adds: “The new hangar is part of our continued commitment to developing leading-edge facilities. TAG Farnborough is a key gateway for prominent business decision makers flying to and from the UK and our continued investment ensures that we can offer quality, flexibility and choice to our clients today, through the important Olympic Games period in 2012 and long into the future.” Euro Jet Intercontinental TEL: +420 2 3334 3362

Tenerife South (Reina Sofia)

catering.

G Melendez SL

PASSENGERS: Own vip facilities including lounge - self

TEL: +34 922 392 064

contained FBO with full facilities.

WEB: www.gmelendez.com FLIGHT OPS: 24hr ops. Flight planning by pilot terminals. Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. 20 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party

catering. PASSENGERS: GA terminal.

Czech Republic

WEB: www.eurojet-service.com OPS MANAGER: Maria Bodnarova FLIGHT OPS: 24hr ops. Flight planning by staff (FAA and JAR-OPS certified in-house department using NAV, Jeppesen and PPS). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (refreshments, TV, Wi-Fi internet, computers). 10 mins to preferred hotel. HANDLING: Third party hangarage up to B747. No

maintenance. Third party catering by airport caterer or Marriott, Hilton and Diplomat hotels. PASSENGERS: GA terminal - also known as Terminal 3. Euro Jet has dedicated crew lounge there and access to vip lounge. Limo access to aircraft with prior permission. FUTURE PLANS: To improve existing facility.

Prague (Ruzyne)

OTHER SERVICES: Hotel booking and transportation.

ABS Jets

Denmark

OPS MANAGER: Radomir Sanak FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

terminals (EASA licensed flight planning, monitoring and ops support). Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (terminal crew/pax lounge, airside crew lounge, TV, WiFi, refreshments). 3 mins to preferred hotel.

Your FBO Network in Italy

HANDLING: In-house hangarage up to G550. In-house

maintenance by ABS Jets’ Part-145 Embraer approved service centre up to and including EC135, CE550, Phenom, LR60, G-V. Third party catering by Flambe and Vege. PASSENGERS: GA terminal - at Terminal 3, Ruzyne South.

visit us at booth nbr. 3000

Own vip facilities including lounge and office services at Terminal 3. Limo access to aircraft with prior permission. FUTURE PLANS: Construction of a new hangar is planned.

TEL: +45 2068 5928 WEB: www.asehandling.com OPS MANAGER: Colin Abbott FLIGHT OPS: 0700 - 2300 (24hrs O/R). Flight planning by staff and pilot terminals (FPL with Jeppesen Flitestar and filed with IFPS). Weather by Met Office and computer (via Danish Meteorological Institute or Jep Weather). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (private crew lounge complete with TV, internet, kitchen and private toilet). HANDLING: In-house hangarage up to Boeing 767-300

on request. No maintenance. In-house catering by ASE who provide the only dedicated vip catering at Copenhagen.

OPS MANAGER: Libor Matousek

OTHER SERVICES: ASE offers handling at both

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals

Copenhagen and Stockholm airports. Commercial meet and greet solutions available.

Aviation Service a.s. • LIML - Milan Linate ph. +39 02 7020 8179 lin@skyservices.it

• LIRA - Rome Ciampino ph. +39 06 7934 0051 lira@skyservices.it

TEL: +420 234 624 413

• LIMC - Milan Malpensa ph. +39 02 5858 3584 mxp@skyservices.it

• LIRN - Naples Capodichino ph. +39 081 231 1048 nap@skyservices.it

• LIPZ - Venice Tessera ph. +39 041 862 7070 vce@skyservices.it

• LIRI - Amalfi Coast Salerno ph. +39 081 231 1048 qsr@skyservices.it (supervision)

HEAD OFFICE via Guantai Nuovi 16 - 80133 Naples - Italy - ph. +39.081.552.2421 - fax +39.081.551.3439 info@skyservices.it - www.skyservices.it

ASE Handling

WEB: www.aviationservice.com

24/7.

Own facilities, equipment and staff at each location

Copenhagen (Kastrup)

PASSENGERS: GA & vip passengers processed via Terminal 2 - area is private with dedicated security, customs & immigration. Own vip facilities including lounge and office services - ASE can provide all city arrangements including lunching, conference and vip travel, and can also arrange tarmac access to Copenhagen. Limo access to aircraft with prior permission.

OTHER SERVICES: Turnkey travel management available

(via internet). Weather by Met Office and computer (Hydrometeorological Institute and internet). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (pilot/crew lounge with coffee and soft drinks). 20-30 mins to preferred hotel. HANDLING: In-house hangarage up to G550. In-house

France Basel-Mulhouse

maintenance by Aviation Service - avionics only. Third party catering by Neptun Delicates, Alpha Catering and Silesia Air.

Air Service Basel

PASSENGERS: GA terminal. Own vip facilities including lounge - pilot/crew lounge with coffee and soft drinks. Limo access to aircraft with prior permission.

WEB: www.airservicebasel.com

OTHER SERVICES: Payment of all third party services

(hotel, taxi, limo, catering) in one bill together with landing fees.

HANDLING: In-house hangarage up to G550 or Global Express. In-house maintenance up to and including Citation 500/501/525/550/560, Hawker 800, King Air 90/100/200/300 and all Learjets (FAA, EASA and Bermuda BDCA approved). Third party catering by hotels or airport catering company. PASSENGERS: Own vip facilities including lounge and office services - private vip pax lounge; conference room; free phone, fax, pc, high-speed internet access, plasma TV; free coffee, tea, soft drinks; direct ramp access. Limo access to aircraft. OTHER SERVICES: Direct ramp access; customs clearance; free car parking; pax and crew transport, limousine and rental car reservations; hotel reservations and special rates; catering arrangements; full aircraft handling and maintenance services; hangar and apron parking.

Marseille/Provence Aviapartner Executive TEL: +33 4 42 14 33 82 WEB: www.aviapartner.aero

TEL: +420 220 112 111 WEB: www.absjets.cz

Brandon O’Reilly ceo says expansion plans are key.

TEL: +41 61 567 3700

FLIGHT OPS: 0600 - 2300. Flight planning by pilot terminals. Weather by computer (pilot’s flight planning room; broadband access; free phone, fax, pc). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 5 mins to preferred hotel.

OPS MANAGER: Frederic Perez FLIGHT OPS: Flight planning by pilot terminals. Weather by computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 35 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party catering by Newrest In-flight Catering. PASSENGERS: GA terminal - available 0600 - 2130 LT. Own vip facilities including lounge. OTHER SERVICES: Free Wi-Fi.

Nice/Cote d’Azur Aviapartner Executive/ Signature Flight Support TEL: +33 4 93 21 37 37 WEB: www.signatureflight.com OPS MANAGER: Pascal Matha FLIGHT OPS: 24hr ops. Flight planning by staff (they file all flight plans and negotiate airport slots especially during busy times like the Grand Prix). Weather by Met Office and computer (Aeromet and internet). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge also in hotel facility). 5 mins to preferred hotel. HANDLING: No hangarage. Third party maintenance by Boeing, Dassault and Airbus up to BBJ, Falcon and A319. Third party catering by Catair, Nice Gourmet and Private Catering. PASSENGERS: GA terminal - opened in 2010 adjacent to Terminal 2. Own vip facilities including lounge and office services - within the GAT. OTHER SERVICES: Hotel and limo bookings with preferential rates, helicopter and yacht bookings even at peak seasons.

Landmark Aviation TEL: +33 4 9321 8218 WEB: www.landmarkaviation.com OPS MANAGER: Nicolas Gourjon

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2011 11

FLIGHT OPS: 24hr ops. Flight planning by staff. No weather briefing. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO.

Toulon (Hyeres)

HANDLING: No hangarage. No maintenance. Third party

TEL: +33 4 94 38 20 00

catering.

WEB: www.signatureflight.com

PASSENGERS: GA terminal. Own vip facilities including

OPS MANAGER: Guillaume Dufour

Signature Flight Support

lounge and office services.

Paris (Le Bourget)

Dassault Falcon Service TEL: +33 1 4934 2028 WEB: www.dassaultfalcon.com/dfs

Universal Aviation Italy is celebrating its 25th anniversary.

OPS MANAGER: Andrea Pernoud/Giovanni Panizzon FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

terminals (Sky crew). Weather by Met Office and computer (Meteo France terminal server with worldwide data). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (TV, internet and phone facilities). 5 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - bar,

financial news (TV), newspapers, conference room, projector and sound system. Limo access to aircraft with prior permission. OTHER SERVICES: Private and guarded parking. Ramp

service dedicated to Falcons.

ExecuJet Aviation Group - Advanced Air Support TEL: +33 1 4835 8964 WEB: www.advancedairsupport.com OPS MANAGER: Mr. Jean Rabourdin FLIGHT OPS: 24hr ops. Flight planning by staff (Jeppesen). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (TV, DVD, video, bar, microwave, air conditioning, internet and fax access). 15 mins to preferred hotel. HANDLING: In-house hangarage up to A319CJ. Third

party maintenance by Dassault, Airbus, Boeing and Citation up to and including A319CJ, Falcon, Citation and Beech. Third party catering by Jetchef, Canonica, LSG Skychef and Le Notre. PASSENGERS: Own vip facilities including lounge and office services - private terminal with private car parking, direct access to aircraft ramp, vip lounge, crew sleeping area, separate conference rooms and ops department. Limo access to aircraft with prior permission. OTHER SERVICES: Aircraft greeted on arrival and departure by English speaking handling supervisors.

JetEx Flight Support

TEL: +33 1 74 37 25 22 WEB: www.jetex.aero OPS MANAGER: Richard Webb FLIGHT OPS: 24hr ops. on request. Flight planning by pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (dedicated crew lounge; shower facilities; rest areas; satellite TV; Wi-Fi). HANDLING: In-house hangarage up to wide body types.

Third party maintenance up to and including all aircraft types. Third party catering by Jet Chef, Passpartoo and Canonica. PASSENGERS: Own vip facilities including lounge and office services - separate service facilities for both types of flights with vip lounge “Le Salon” and vvip lounge “Le Royal”. Limo access to aircraft with prior permission. OTHER SERVICES: Dedicated concierge service including hotel reservations; car rental; taxis; limos; helicopters; flowers; restaurant bookings.

Landmark Aviation

TEL: +33 1 49 34 62 31 WEB: www.landmarkaviation.com OPS MANAGER: Denis Bourgois FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

terminals (Jetplanner, Jeppesen worldwide documentation and CFMU direct-link ). Weather by Met Office and computer (Meteo France terminal server with worldwide data). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (two snooze rooms and shower). 5-10 mins to preferred hotel. HANDLING: In-house hangarage up to BBJ or similar size.

Third party maintenance by Omega Aerotechnics up to B737s and all Cessna types. Third party catering by Jet Chef, Canonica, LSG Sky Chef and all famous French caterers. PASSENGERS: Own vip facilities including lounge and office services - conference facilities, refreshments, crew room and meeting room. Limo access to aircraft with prior permission. FUTURE PLANS: Upgrade of passenger and crew facilities. OTHER SERVICES: Special rates for hotels.

Signature Flight Support Terminal 1

TEL: +33 1 49 92 75 80 WEB: www.signatureflight.com OPS MANAGER: Caroline Harpoutian FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (dedicated ops office with crew computer and printer). Weather by computer (dedicated ops office with crew computer and printer). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (dedicated quiet room; work room and lounge for crews; café; free Wi-Fi; TV). 10 mins (LBG), 30 mins (Paris) to preferred hotel. HANDLING: In-house hangarage up to Global Express

and G-V. Third party maintenance by Cessna Citation, Uni Air (Beechcraft, Hawker) and Omega. Third party catering by Jet Chef Catering, Canonica Catering and LSG Skychef. PASSENGERS: Own vip facilities including lounge and office services - Terminal 1 is self contained FBO comprising self service bar for pax and pilots; conference room and vip lounge; separate arrival and departure entrances; pax and baggage x-ray screening. Limo access to aircraft with prior permission.

Belgium’s Abelag is building a new terminal extension in Brussels due to be ready early spring with 750 sq m of new lounges, pilots’ rooms, crew rest rooms and two meeting rooms. The company’s Hervé Laitat says: “It will provide greatly enhanced facilities.”

HANDLING: No hangarage. No maintenance. Third party catering by local caterer.

arrangement; 3,000 sq m heated hangar; dedicated fleet of vehicles for transportation of vips and large crews; car rental arrangement; crew areas; pax lounge, separate driver’s lounge, restaurants in airport hotel and nearby; credit available.

FUTURE PLANS: Interior and exterior refurbishment including new pilots’ patio area and landscaping.

Pontoise (Cormeilles-en-Vexin)

OTHER SERVICES: Reservations for helicopters with plane side boarding with airlines.

HANDLING: In-house hangarage up to Falcon 900 or

similar size with notice. In-house maintenance by Dassault Falcon Service up to and including all Falcons. Third party catering by Canonica, Jet Chef, Lenotre and Potel & Chabot.

FLIGHT OPS: 0700 - 2100 LT. No flight planning (flight plans filed via ATC Nice. Signature can assist). Weather by computer (weather and NOTAMs available from Navy ops office (tel: +33 4 94 12 45 06) and crew computer). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, TV, DVD, crew computer and printer, quiet rest area). 10 mins to preferred hotel.

Ameridair Handling TEL: +33 1 4835 8783

PASSENGERS: Own vip facilities including lounge - self contained FBO with full facilities.

Germany

HANDLING: In-house hangarage up to two BBJs or one

WEB: www.ameridairhandling.com

WEB: france.universalaviation.aero

DC8 size. Third party maintenance up to and including all aircraft. Third party catering by on-site gourmet caterers.

OPS MANAGER: Sandrine Jackson

PASSENGERS: Own vip facilities including lounge and

FLIGHT OPS: 24hr ops. On request. Flight planning by staff and pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO.

FLIGHT OPS: 24hr ops. 0830 - 2030 LT (24 hrs O/R). Flight planning by staff (via Houston). Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (discounted crew accommodation). 10-15 mins to preferred hotel.

office services - Wi-Fi; vip lounge with courtesy car service from ramp; private prayer room; fully equipped meeting/conference room. Limo access to aircraft.

HANDLING: In-house hangarage. No maintenance.

WEB: www.acciona-airportservices.es

In-house catering.

OPS MANAGER: Mr. Andreas Himm

PASSENGERS: GA terminal. Own vip facilities including

OTHER SERVICES: Customs and immigration clearance at

lounge and office services. Limo access to aircraft with prior permission.

FLIGHT OPS: 24hr ops. No flight planning (flight plans can be submitted. FBO staff will monitor the allocation of ATC slots). Weather by Met Office and computer (via

Universal Aviation France TEL: +33 1 48 35 96 38

aircraft; UVair contract fuel; 24-hour security

Berlin (Schoenefeld) Acciona Airport Services, Berlin TEL: +49 30 6091 5596

EUROPEAN BUSINESS AIR NEWS

12 FEBRUARY 2011

internet link). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 7 mins to preferred hotel. HANDLING: Third party hangarage up to Global Express.

Third party maintenance by Lufthansa Bombardier, Lufthansa Technik and Beechcraft up to and including all Bombardier, all Beechcraft, B737 and A320. Third party catering by partner company. Menu available. PASSENGERS: GA terminal - located at south side of

airport. Please ask FBO for directions. Own vip facilities including lounge. Limo access to aircraft with prior permission. FUTURE PLANS: Further upgrades planned for 2011. OTHER SERVICES: Pre-arrangements such as limousine

services, HOTAC, city tours etc, can be made for both pax and crew. Slots and PPR can be requested on behalf of the client (subject to approval of authorities).

BAS Berlin Aviation Service TEL: +49 30 6091 8330 WEB: www.bas.aero OPS MANAGER: Eiko Stoffregen FLIGHT OPS: 24 hrs O/R. Flight planning by pilot terminals. Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 5-10 mins to preferred hotel. HANDLING: Third party hangarage up to G-V. Third party

maintenance by Lufthansa Bombardier Aviation Services and Beechcraft Berlin Aviation. Third party catering by Carlos Aviation Catering. PASSENGERS: GA terminal. Own vip facilities including

lounge and office services - vip lounge and crew rest within terminal. Limo access to aircraft with prior permission. OTHER SERVICES: Handling arrangements all over Germany, exemptions and refunds of German mineral oil tax and arrangement of landing permits and airport slots, plus newspaper printing of 550 international titles in colour.

ExecuJet Europe TEL: +49 30 8875 4700 WEB: www.execujet.net OPS MANAGER: Heiko Hoene FLIGHT OPS: 24hr ops. Flight planning by pilot terminals. Weather by Met Office and computer (weather briefings and NOTAMs provided free of charge prior to each flight). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge with TV/WLAN; pilot briefing with free internet; shower facilities). 10-20 mins to preferred hotel.

OPS MANAGER: Mr. Jens Hartwig/Mr. Todor Nicolov

Gözen Air Services sets comprehensive national vip handling target Gözen Air Services has set itself the major target of providing enhanced vip handling, airline supervision and representation at every major international airport in Turkey. The company says: “As well as Istanbul, which offers its own private GAT crew lounge, this includes Sabiha Gökcen, Adana, Ankara, Antalya, Bodrum, Dalaman and Izmir which offers permanent stations and dedicated staff.” In 2010 three new licences were obtained for Trabzon, Isparta and Eskisehir, taking the total number of licensed locations to 16 airports in Turkey. The company says: “By offering a full range of aircraft services which still retain the ‘family-type atmosphere’ we aim to offer clients practical and cost-effective onestop-shops.” Gözen Air Services became the first Avitat location in the Eastern Europe region and, at the end of 2009, it opened two new hangars in LTBA which accommodate all

hotel bookings; catering arrangements; sightseeing information.

Private Wings Aircraft Services TEL: +49 30 6091 3380

Third party maintenance by Lufthansa Bombardier Aviation Services up to and including all Bombardier models. Third party catering by Carlos Catering and TTC Catering.

WEB: www.private-wings.de

of GAT. Own vip facilities including lounge and office services - immigration and customs clearance; firstclass reception and pax lounge; executive conference and meeting areas; security screening and ramp access. Limo access to aircraft with prior permission.

HANDLING: No hangarage. Third party maintenance by

Lufthansa Technik up to B737 and Airbus. All others on request. Third party catering by partner company. Menu available. PASSENGERS: GA terminal - located at ramp level on right hand side of main gate, this is a small terminal for security checks only. A vip lounge is available on request. Own vip facilities including lounge. Limo access to aircraft with prior permission. FUTURE PLANS: Further upgrades are planned. OTHER SERVICES: Pre-arrangements, such as limousine services, HOTAC, city tours etc, for both pax and crew. Slots and PPR will be requested on behalf of the client (subject to approval of authorities).

BAS Berlin Aviation Service TEL: +49 30 410 13010 WEB: www.bas.aero OPS MANAGER: Eiko Stoffregen FLIGHT OPS: 0600 - 2300 LT. Flight planning by pilot terminals. Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 5-10 mins to preferred hotel. HANDLING: Third party hangarage up to G-V. Third party

maintenance by Lufthansa Technik. Third party catering by Carlos Aviation Catering and SCK - Sky Catering Kitchen. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - vip lounge next to GA terminal. Limo access to aircraft with prior permission. FUTURE PLANS: Crew lounge.

types of business jets and offer 24-hour security. In 2010 Gözen launched a specialist vip handling training

programme for its entire staff and became the first FBO provider in Turkey to be granted ISO:9001 2008 QMS certification.

OTHER SERVICES: Handling arrangements all over Germany, exemptions and refunds of German mineral oil tax and arrangement of landing permits and airport slots, plus newspaper printing of 550 international titles in colour.

VIP Aviation OTHER SERVICES: Limo service; car rental reservations;

HANDLING: Third party hangarage up to Global Express.

PASSENGERS: GA terminal - ExecuJet is official operator

FLIGHT OPS: 0500 - 2300 LT. No flight planning (flight plans can be submitted. Our staff will monitor the allocation of ATC slots). Weather by Met Office and computer (via internet link). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (for longer stays day rooms can be arranged in hotel close to the airport). 5 mins to preferred hotel.

OPS MANAGER: Massimo Meurer FLIGHT OPS: 24hr ops. Flight planning by pilot terminals

(PPR and slot coordination for EDDT and EDDB). Weather by computer (weather, notams, windcharts). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (wireless LAN, hotel accommodation at preferential rates). 10-30 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party

catering by variety of suppliers catering to all requirements. PASSENGERS: GA terminal - own business terminal in

EDDB. Own vip facilities including lounge and office services - pax transport, customs and immigration assistance, limo and taxi service, catering, flowers, newspapers. Limo access to aircraft with prior permission.

staff. Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 25 mins to preferred hotel. HANDLING: No hangarage. Third party maintenance up to

Bombardier and Beechcraft. Third party catering by TFFC and Carlos Aviation Catering. PASSENGERS: GA terminal - south of the runway. Own vip

OTHER SERVICES: Payment of third party services (hotel,

facilities including lounge and office services - vip lounge. Limo access to aircraft with prior permission.

taxi, limo, catering).

VIP Aviation

Berlin (Tegel)

TEL: +49 30 6091 78880

Acciona Airport Services, Berlin

WEB: www.vip-aviation.de

TEL: +49 30 4101 3754

FLIGHT OPS: 24hr ops. on request. Flight planning by

WEB: www.acciona-airportservices.es

TEL: +49 30 4101 78880 WEB: www.vip-aviation.de OPS MANAGER: Sebastian Pingel FLIGHT OPS: 0500 - 2300 LT. Flight planning by staff. Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (pilot rest room). 15 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party

catering by on airport SCK-Sky Catering Kitchen, and off airport TFFC. PASSENGERS: GA terminal - entrance under main terminal, follow sign. Own vip facilities including lounge and office services - vip lounge in secure area by VIP Aviation office. Limo access to aircraft with prior permission.

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2011 13

OPS MANAGER: Hans Huber

Cologne-Bonn

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (FAA certified flight dispatchers available 24/7). Weather by Met Office and computer (weather and NOTAM briefings, including high quality charts). Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (crew lounge available). 5-10 mins to preferred hotel.

CAS Cologne Aviation Service TEL: +49 2203 955 1520 WEB: www.cas.aero OPS MANAGER: Markus Brahm FLIGHT OPS: 0600 - 2200 LT (24 hrs on request). Flight planning by staff and pilot terminals (computers in crew lounge). Weather by Met Office and computer (computers in crew lounge). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 20 mins to preferred hotel.

HANDLING: In-house hangarage up to B747-400 (A380 coming soon). Third party maintenance by several companies, depending on type of aircraft and certification required, up to most sizes. Third party catering by Aircraft Catering Rhein-Main and Mr. B. Spaltmann.

HANDLING: Third party hangarage up to Global Express

and GV. Third party maintenance by ACC Columbia Jet Service and Nayak Aircraft Services up to Bombardier, Cessna and Dassault. Third party catering by LSG and local restaurants.

PASSENGERS: Own vip facilities including lounge Fraport provides full vip/cip service from and to aircraft and vice versa. Secure lounge with restricted access. FUTURE PLANS: New GAT building is planned.

PASSENGERS: GA terminal - small building with limited

facilities. Own vip facilities including lounge and office services - own vip terminal with pax and crew lounges next to GAT. Limo access to aircraft with prior permission.

Hamburg Air Hamburg Executive Handling TEL: +49 40 500 59 520

OTHER SERVICES: Handling arrangements all over Germany, exemptions and refunds of German mineral oil tax and arrangement of landing permits and airport slots.

WEB: www.hamburg-handling.de OPS MANAGER: Daniel Sander FLIGHT OPS: 24hr ops with night restrictions. Flight planning by pilot terminals (DFS terminal). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 10 mins to preferred hotel.

Dresden Airport Dresden International GAT TEL: +49 351 881 3270 WEB: www.dresden-airport.de/handling OPS MANAGER: Monika Schwertfeger FLIGHT OPS: 24hr ops. Flight planning by staff. Weather

Abu Dhabi Airports Corporation (ADAC) has spent some US$50 million transforming the 50-year-old former military airport at Al Bateen into a luxurious and important gateway for business aviation.

by Met Office and computer (self briefing terminal or by staff). Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (One crew rest room available. Hotel facility 1km from the airport). 5 mins to preferred hotel.

OTHER SERVICES: Handling arrangements all over Germany, exemptions and refunds of German mineral oil tax, and arrangement of landing permits and airport slots.

HANDLING: In-house hangarage up to PA34. Third party

Jet Aviation Dusseldorf

maintenance by Lufthansa Technik. Third party catering by LSG Sky Chefs and Gate Gourmet.

TEL: +49 211 421 7062

PASSENGERS: GA terminal. Own vip facilities including

lounge - vip lounge and limousine service available. Limo access to aircraft with prior permission. FUTURE PLANS: New hangars.

Dusseldorf DAS Duesseldorf Aviation Service

TEL: +49 40 59 33 33

WEB: www.fas.aero

WEB: www.service-people.de

OPS MANAGER: Murat Korkmaz

OPS MANAGER: Knud & Barbara Loehnert

WEB: www.jetaviation.com

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Flight

OPS MANAGER: Frank Kusserow

planning by pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (own crew lounge with internet access). 20 mins to preferred hotel.

FLIGHT OPS: 24 hrs O/R. Flight planning by pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 7 mins to preferred hotel.

FLIGHT OPS: 0600 - 2300. Flight planning by pilot terminals (in GAT). Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (lounge). 10-15 mins to preferred hotel. HANDLING: In-house hangarage. In-house maintenance

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Flight

PASSENGERS: GA terminal - Jet Aviation operates the

planning by staff. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. 15 mins to preferred hotel.

executive terminal. Own vip facilities including lounge and office services - pax lounge, meeting rooms.

HANDLING: Third party hangarage up to Challenger. Third

Egelsbach (Frankfurt-Egelsbach)

party maintenance by Jet Aviation up to Bombardier, Cessna, Hawker Beechcraft, Falcon and Gulfstream. Third party catering by LSG and local restaurants. PASSENGERS: GA terminal - new building with pax and

Service People

TEL: +49 69 6380 9620

OPS MANAGER: Christoph Sch端rgers

WEB: www.das.aero

Frankfurt/Main

PASSENGERS: GA terminal. Own vip facilities including lounge and office services. Limo access to aircraft with prior permission.

FAS Frankfurt Aviation Service

up to Beechjet 400, CL604, Learjet 20/30/50/45/60, Citation series, Hawker series, Premier 1, Legacy and Falcon series. Third party catering by Catering Management.

TEL: +49 211 5160 4050

airport slots, newspaper printing of 550 international titles in colour.

crew lounges and briefing room. Own vip facilities including lounge. Limo access to aircraft with prior permission.

HANDLING: Third party hangarage up to BBJ. Third party maintenance by Lufthansa Technik and Aero Technik. Inhouse catering by Cafe Himmelsschreiber.

FAS Frankfurt Aviation Service TEL: +49 69 6380 9620 WEB: www.fas.aero

ABS Jets, Prague, plans to build a new hangar. OPS MANAGER: Murat Korkmaz FLIGHT OPS: 0700 - 2100 LT. No flight planning. Weather

by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 10 mins to preferred hotel. HANDLING: Third party hangarage up to Do328 and

Falcon 2000. No maintenance. Third party catering by Aircraft Catering Rhein Main and GIC. PASSENGERS: GA terminal. Own vip facilities including

office services. Limo access to aircraft with prior permission. FUTURE PLANS: New crew and passenger lounge in

2011. OTHER SERVICES: Handling arrangements all over

Germany, exemptions and refunds of German mineral oil tax and arrangement of landing permits and

HANDLING: No hangarage. Third party maintenance by

Nayak and Lufthansa Technik. Third party catering by Aircraft Catering Rhein-Main, GIC and Do&Co. PASSENGERS: GA terminal - on south side of airport. Own vip facilities including lounge and office services vip lounge inside GAT. Limo access to aircraft with prior permission. OTHER SERVICES: Handling arrangements all over

Germany, exemptions and refunds of German mineral oil tax and arrangement of landing permits and airport slots, newspaper printing of 550 international titles in colour.

Fraport Executive Aviation TEL: +49 69 690 71718/9 WEB: www.fraport-groundservices.com

HANDLING: Third party hangarage up to B747. Third party maintenance by Lufthansa Technik. Third party catering by LSG SkyChef, Kruizenga Party Service and Gate Gourmet. PASSENGERS: GA terminal - Building 345. Own vip facilities including lounge and office services. Limo access to aircraft with prior permission.

Karlsruhe/Baden-Baden ACM Business Aviation Handling GmbH TEL: +49 7229 3022 300 WEB: www.acmhandling.de OPS MANAGER: Peter Huber FLIGHT OPS: 0600 - 2200 Mon-Fri (24 hrs O/R). Flight planning by staff and pilot terminals (with dock-in-port for laptops). Weather by computer. Crew transport on

EUROPEAN BUSINESS AIR NEWS

14 FEBRUARY 2011

apron and by taxi to hotel. Crew rest rooms within FBO (conference room, kitchen and crew lounge with internet access, TV and quiet area). 15 mins to preferred hotel.

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 5 mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ. In-house

HANDLING: Third party hangarage. Third party

maintenance by ACM Maintenance up to Challenger 604, Cessna 650 and 750, Falcon 2000, Global Express and Boeing 737. Third party catering by local suppliers.

maintenance by GMT and ITS. Third party catering by IGS. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - SouthAir’s dispatch centre, crew briefing, vip and conference lounges are all located on ground floor of FBO/GA terminal; free coffee, soft drinks and biscuits; good seating area. Limo access to aircraft with prior permission.

PASSENGERS: GA terminal - in Sector E. Own vip

facilities including lounge and office services - crew lounge with internet access, dock-in-port for laptops, TV and quiet area. Limo access to aircraft with prior permission.

OTHER SERVICES: Assistance with booking accommodation, tours and guides, luxury limos or taxis.

Munich EBAS International GmbH

Reykjavik

TEL: +49 89 975 95800

BIRK Flight Services

WEB: www.ebas.eu

TEL: +354 552 1611

OPS MANAGER: Ronny Stechert

WEB: www.birk.is

FLIGHT OPS: 0600 - 2200 LT. Flight planning by staff and

FLIGHT OPS: 0700 - 2300 Mon-Fri, 0800 - 2300 SatSun (24hrs with PNR). Flight planning by staff and pilot terminals (access to flight planning software). Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (WiFi, crew computer, refreshments). 1 min to preferred hotel.

pilot terminals (PPS, FlightStar). Weather by computer (Deutscher Wetterdienst). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (and airport facility on request). 5 mins to preferred hotel. HANDLING: Third party hangarage. Third party

maintenance by MCM Maintenance Center Munich up to Citation, Bombardier, Beech and Dornier. Third party catering by AirGourmet, Gate Gourmet, Kempinski, Air Caterer Munich and LSG Sky Chef. PASSENGERS: GA terminal. Own vip facilities including

lounge and office services - business lounge for pax and crew lounge with relaxation area. Limo access to aircraft with prior permission. OTHER SERVICES: Business jet charter.

MAS Munich Aviation Service TEL: +49 89 975 90950 WEB: www.munichaviation.com OPS MANAGER: Nathalie Fock FLIGHT OPS: 0600 - 2200. Flight planning by staff and

pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. HANDLING: Third party hangarage. Third party

maintenance by MCM and Nayak. Third party catering by Air Gourmet and Kempinski. PASSENGERS: GA terminal - separate terminal - follow

signs for General Aviation. Own vip facilities including lounge and office services - vip lounge. Limo access to aircraft with prior permission. FUTURE PLANS: Additional crew rest room and spacious

vip lounge. OTHER SERVICES: Transportation between aircraft and

GAT with BMW7er; concierge service; part of German GAS FBO network.

Signature Flight Support

TEL: +49 89 975 97730 WEB: www.signatureflight.com

HANDLING: In-house hangarage up to G-V. Third party

maintenance. Third party catering. PASSENGERS: Own vip facilities including lounge.

Pictured from left are operations manager Steve Jones, operations controller Heather Wright, sales manager Lisa Humphries, md Malcolm Humphries, Chris Lewis of accounts and finance manager Bernie Doyle.

Capital Air Charter develops FBO offering and hangarage at Exeter Capital Air Charter, which owns and operates a fleet of nine aircraft engaged in vip, air ambulance and freight operations throughout Europe, can now offer full FBO and handling services at Exeter, UK. Malcolm Humphries, md, says: “In addition this comes with short or long term hangarage facilities for both private and executive aircraft together with aircraft management if required.” Capital has purchased a large hangar and associated ground space at Exeter airport in the south west of England.

Humphries says: “We were very lucky to get the opportunity to buy the 90 year lease of this hangar and surrounding land, which is situated close to the runway on the northern side of the airport.” Capital, he says, has spent months developing the site, moving office facilities and opening a passenger lounge. “We can now offer our passengers swift and comfortable access to our aircraft at Exeter and we have plenty of room to develop our business without the problems that renting hangar and office space brings.”

“Having the comfort factor of owning your premises as well as your aircraft is very important in these difficult times, and I have tried to develop Capital Air Charter in a variety of ways so that the company is always looking for new business. “Having this new facility means we can now offer ground handling services to other operators.” He adds: “Having flown executive aircraft for 30 years, I recognise that what you look for in ground handling is attentiveness and simplicity.”

OPS MANAGER: Oliver Trono and Klaus Besold FLIGHT OPS: 0600 - 2200 LT. Flight planning by staff and pilot terminals (ops office and crew computer with printer). Weather by Met Office and computer (ops office and crew computer with printer). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (4 lounges for crew and pax with TV/DVD, xbox, games room, free Wi-Fi and cafe/bar). 5-30 mins to preferred hotel. HANDLING: In-house hangarage up to B747. Third party

maintenance by Nayak Aircraft Services up to Learjet, Cessna and Challenger. Third party catering by Kempinski Private Aviation Catering. PASSENGERS: GA terminal - 2kms away from main

terminal. Own vip facilities including lounge - 4 lounges; conference room for up 14 people; billiard table; two bars; satellite TV, DVD collection of latest movies; free internet access; exclusive table football. FUTURE PLANS: Expansion at GAT with Kempinski Hotel

Airport Munich. OTHER SERVICES: Since 2005, SFS Munich has been

both an official licensed handler and a limo company with direct ramp access for all vans and limos. SFS handling agents are licensed chauffeurs too.

Munich (Oberpfaffenhofen)

printer). Weather by Met Office and computer (dedicated ops office with crew computer and printer; two sat systems uplinked and direct link with Hellenic Meteorological Services Institute). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge, Wi-Fi, TV, refreshments). 5-30 mins to preferred hotel.

HANDLING: In-house hangarage up to Falcon

900/Gulfstream 550. Third party maintenance by RUAG Aerospace Deutschland up to Bombardier and Cessna. Third party catering by Kempinski Airport Catering. PASSENGERS: GA terminal - RAS Handling operates the

Business Aviation Terminal. Own vip facilities including lounge and office services - within terminal. Limo access to aircraft.

HANDLING: Third party hangarage. Third party

maintenance by Hellenic Aerospace Industry for all types of aircraft. Third party catering by vip caterers with delivery to aircraft.

FUTURE PLANS: Crew rest rooms, conference rooms. OTHER SERVICES: Aircraft de-icing; follow-me services (on behalf of airport authority); hangarage (overnight and monthly).

PASSENGERS: Own vip facilities including office services

and well-equipped pax lounge. Limo access to aircraft with prior permission.

Schwabisch Hall (Adolf Wuerth) Flugplatz Schwaebisch Hall GmbH TEL: +49 791 9494 520 WEB: www.edty.de

The London Heliport, managed and operated by PremiAir, is the Capital’s only licensed commercial heliport.

FLIGHT OPS: 0700 - 2000 LT, O/T PPR. Flight planning by

pilot terminals (Jeppesen, internet). Weather by computer (internet). Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel.

OPS MANAGER: Miss Andrea Imber FLIGHT OPS: 0700 - 1900 UTC. Flight planning by pilot terminals. Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (business lounge). HANDLING: In-house hangarage up to GV. No

TEL: +49 8153 8817 2222

42. Third party maintenance by Flugzeugservice Schwaebisch Hall up to and including piston, turboprop and jet aircraft. In-house catering.

WEB: www.ras.de

PASSENGERS: GA terminal - vip meeting room, crew rest

OPS MANAGER: Thomas Mayr

room. Own vip facilities including lounge and office services. Limo access to aircraft with prior permission.

office services - executive lounge. Limo access to aircraft with prior permission.

FLIGHT OPS: 0700 - 2200. Flight planning by staff and

pilot terminals (FSI Flight Service International). Weather by computer (PC-Met). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge with HD-TV, DVD, internet and snacks; crew rest rooms with deck chairs and bed). 10 mins to preferred hotel.

maintenance. In-house catering. PASSENGERS: Own vip facilities including lounge and

party maintenance by Olympic Airways. Third party catering by Executive Catering Services. PASSENGERS: GA terminal - located at Gate 12. Own vip facilities including lounge and office services. Limo access to aircraft with prior permission. OTHER SERVICES: Hotel bookings & crew rates; vehicle

rental arrangements; aircraft & helicopter charter reservations; transferring pax and crew to and from commercial flights; ticket booking; storage arrangements.

Unlimited Access

Signature Flight Support Know More. 800.553.8638

+1.315.797.4420

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Worldwide leader in aviation market intelligence.

HANDLING: In-house hangarage up to Global Express. In-

house maintenance up to Citation series. Third party catering by Delifly. PASSENGERS: Own vip facilities including lounge and office services.

Milan (Linate) Ali Trasporti Aerei ATA

TEL: +39 02 7020 5502/3/4 WEB: www.ata-airport.it OPS MANAGER: Mr. Giovanni Fantato FLIGHT OPS: 24hr ops. Flight planning by pilot terminals (Eurocontrol CFMU system). Weather by computer (Meteosat). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (special rates available through agreement with nearby hotels). HANDLING: In-house hangarage up to Global Express.

Third party maintenance by CTA, Transair Milano and Northern Avionics up to Cessna, Hawker Beechcraft and Bombardier. Third party catering by Margò Catering. PASSENGERS: GA terminal - pax, vip and crew lounges; security, immigration and customs available 24 hours a day. Own vip facilities including lounge - recently renovated pax lounge. Conference room and private office also available. OTHER SERVICES: Foreign daily newpapers available.

Servi’s Aviation TEL: +39 393 921 5634

OPS MANAGER: Mario G. Galantino

maintenance. Third party catering by Margò Srl. PASSENGERS: GA terminal - Terminal ATA.

HANDLING: No hangarage. No maintenance. Third party FUTURE PLANS: Application to airport authority for

dedicated crew and pax lounge.

Signature Flight Support

HANDLING: Third party hangarage up to B747. Third

FLIGHT OPS: 0700 - 2300 LT. Flight planning by staff and pilot terminals. Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 10 mins to preferred hotel.

planning by staff and pilot terminals (filed via ATC). Weather by Met Office and computer (ATC office and ops). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, computer).

Euro Aviation/Universal Aviation Greece

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (flight watch; administration & planning; application for slots when required). Weather by Met Office and computer (Weather Brief/NOTAMS). Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (crew lounge at GAT). 30 mins to preferred hotel.

OPS MANAGER: Roberto Brogioni

HANDLING: Third party hangarage. Third party

Thessaloniki (Makedonia)

OPS MANAGER: Mr. Yiannis Arkoulis

WEB: www.deltaflr.it

FLIGHT OPS: 0800 - 1800 LT (24 hrs O/R). Flight

TEL: +49 2837 665 920

WEB: greece.universalaviation.aero

TEL: +39 055 300 450

OPS MANAGER: Ilias Drakonakis

Solid Handling

TEL: +30 210 353 4315

Delta Aerotaxi

WEB: www.signatureflight.com

Athens International

WEB: www.solidhandling.com

Florence (Peretola)

FLIGHT OPS: 24hr ops. 24 hrs O/R. Flight planning by pilot terminals. Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (Inside or outside GAT).

TEL: +30 2810 332 650

catering by 5 star Megadon Hotel.

Greece

Weeze

Italy

WEB: www.servisaviation.com

Heraklion (Nikos Kazantzakis) Signature Flight Support

OPS MANAGER: Uwe Kotzan

HANDLING: In-house hangarage up to Do-328 and ATR

RAS Handling

OTHER SERVICES: Sightseeing, yacht chartering and aircraft handling at all Greek airports.

OTHER SERVICES: Discounted rates at local hotels, competitive fuel prices for Jet A1 and 100LL AvGas, hangarage and de-icing services, hotel, restaurant, car rental and sightseeing tour arrangement.

FUTURE PLANS: One of our offices outside GAT will be

designated as a private crew lounge. OTHER SERVICES: Charter with our two Beechcraft

Premier 1A.

Sky Services TEL: +39 02 7020 8179 WEB: www.skyservices.it OPS MANAGER: Mr. Giuseppe Dabbiero

TEL: +30 2310 47 8886 WEB: www.signatureflight.com OPS MANAGER: Apostolis Ameranis FLIGHT OPS: 24hr ops. Flight planning by staff (filing ATC plans, ATC FPL changes/delays; crew computer and printer). Weather by Met Office and computer (ops office, crew computer with printer; significant WX, METAR/TAF and winds at specific levels on request). Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (airside and landside vip lounges). HANDLING: No hangarage. Third party maintenance.

Third party catering by Newrest and Everest/Olympic Catering. PASSENGERS: Own vip facilities including lounge - airside

and landside vip lounges, TV, tea and coffee. Limo access to aircraft with prior permission.

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals (ACK, PPR and slots co-ordination). Weather by Met Office and computer (complete folder meteo - TAF, METAR, NOTAM, SIGMET, low/high level etc). Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (inside GAT). 10-20 mins to preferred hotel. HANDLING: Third party hangarage. Third party

maintenance. Third party catering by ordering through FBO. PASSENGERS: GA terminal. Own vip facilities including office services - located inside GAT. OTHER SERVICES: Jet A1 fuel; free internet point; wireless internet; full handling service and quick turnrounds; own staff, equipment and facility.

Universal Aviation Italy TEL: +39 02 7020 0424

OTHER SERVICES: Assistance with customs and

WEB: milan.universalaviation.aero

immigration, porter for arrival and departure.

OPS MANAGER: Lorena Carraro

Iceland Keflavik

TEL: +30 210 353 3717 WEB: www.signatureflight.com

SouthAir Iceland

OPS MANAGER: Liz Tsoukatou

TEL: +354 425 5520

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

WEB: www.southair.is

terminals (dedicated ops office with crew computer and

OPS MANAGER: Kris Albertsson

FLIGHT OPS: 24hr ops. 0800 - 1900 (24 hrs O/R). Flight planning by pilot terminals (via Universal Weather and Aviation in Houston). Weather by Met Office and computer. Crew transport by taxi to hotel. Crew rest rooms at airport facility (discounted crew accommodation arranged). 10 mins to preferred hotel. HANDLING: Third party hangarage. Third party

maintenance. Third party catering by on-site caterers providing regional and international gourmet cuisine tailored to client requirements.

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2011 15

regional and international gourmet cuisine tailored to client requirements.

PASSENGERS: GA terminal. Own vip facilities including

lounge and office services.

PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

OTHER SERVICES: Vip transportation; bodyguard services; tour guides; additional services available upon request.

OTHER SERVICES: Vip transportation; bodyguard services; tour guides; other services on request.

Milan (Malpensa)

Salerno (Pontecagnano)

Sky Services TEL: +39 02 5858 3584

Sky Services

WEB: www.skyservices.it

TEL: +39 081 231 1048

OPS MANAGER: Mr. Paul H. Zurel

WEB: www.skyservices.it

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals

OPS MANAGER: Patrizia Bello

(ACK, PPR and slots co-ordination). Weather by Met Office and computer (complete folder meteo - TAF, METAR, NOTAM, SIGMET, low/high level etc). Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility. 5-30 mins to preferred hotel.

FLIGHT OPS: 0800 - SS+30 (0700 -S S+30). Flight planning by staff and pilot terminals (by staff on request). Weather by Met Office. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. 20-30 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance by

HANDLING: No hangarage. No maintenance. Third party

ordering through FBO. Third party catering by ordering through FBO.

catering by arrangement via Sky Services. FUTURE PLANS: Operations office.

PASSENGERS: Sky Services facility located inside

OTHER SERVICES: Helicopter transfers; limo transfers; taxi and hotel reservations.

Terminal 2 . Own vip facilities including lounge and office services - all office services and assistance provided; vip lounge with satellite TV and reclinable armchairs; briefing room; free wireless internet.

Torino (Caselle)

OTHER SERVICES: Shuttle between Terminal 1 and 2; car

Esair Handling Services

valet; snooze room; dedicated Jet A1 refuelling service; quick turn-rounds; own staff, equipment and facility.

TEL: +39 011 567 6626

Universal Aviation Italy

OPS MANAGER: Luciano De Luca

TEL: +39 02 7020 0424

FLIGHT OPS: 24hr ops. on request. Flight planning by staff and pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. 10 mins by car to preferred hotel.

WEB: www.esair.it

WEB: malpensa.universalaviation.aero OPS MANAGER: Lorena Carraro FLIGHT OPS: 24hr ops. 0600 - 2200 LT (24 hrs O/R). Flight planning by pilot terminals (through Universal Weather and Aviation in Houston). Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (discounted crew accommodation arranged). 10-15 mins to preferred hotel. HANDLING: Third party hangarage. Third party

HANDLING: In-house hangarage up to 20m. Third party

maintenance by the two airport based maintenance companies up to Falcon, Cessna and Learjet. Third party catering by Vecchio Macello Restaurant and Gastronomia Savant.

Universal in Shannon reports growing business.

maintenance. Third party catering by on-site caterers providing regional and international gourmet cuisine tailored to client requirements.

FUTURE PLANS: A spa within Eccelsa’s terminal is

PASSENGERS: GA terminal. Own vip facilities including

OTHER SERVICES: Flight planning support, docs support,

lounge.

hotel accommodation, ground transportation, security, vip catering, luxury car rental (Ferrari, Lamborghini, Jaguar etc.), aircraft/helicopter charter, detailed aircraft cleaning (exterior and interior), special tourist support.

OTHER SERVICES: Vip transportation; bodyguard services; tour guides; additional services available upon request.

planned.

METAR, NOTAM, SIGMET, low/high level etc). Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility. 5-30 mins to preferred hotel. HANDLING: No hangarage. Third party maintenance.

Third party catering by ordering through FBO. PASSENGERS: GA terminal - Sky Services facility and vip

Universal Aviation Italy TEL: +39 06 7949 4495 WEB: rome.universalaviation.aero

Venice (Marco Polo)

OPS MANAGER: Lorena Carraro

SAVE SpA General Aviation

FLIGHT OPS: 24hr ops. 0700 - 2300 (24 hrs O/R). Flight

TEL: +39 041 260 6906

planning by pilot terminals (via Houston and European Operations Centre at EGSS). Weather by Met Office and computer. Crew transport by taxi to hotel. Crew rest rooms within FBO (discounted crew accommodation arranged). 10 mins to preferred hotel.

Naples (Capodichino)

Pisa (Galileo Galilei)

Sky Services AVITAT

Delta Aerotaxi

lounge located inside GAT. Own vip facilities including lounge and office services - new modern vip lounge, elegantly furnished with wireless internet, internet corner, sat TV and coffee corner.

TEL: +39 050 40483

OTHER SERVICES: Jet A1 fuel; full handling service and

HANDLING: No hangarage. Third party maintenance.

WEB: www.deltaflr.it

quick turn-rounds; own equipment, staff and facilities.

Third party catering by on-site caterers providing

TEL: +39 081 231 1048 WEB: www.skyservices.it OPS MANAGER: Mrs. Patrizia Bello FLIGHT OPS: 24hr ops. Flight planning by pilot terminals (ACK, PPR and slots co-ordination). Weather by Met Office and computer (complete folder meteo - TAF, METAR, NOTAM, SIGMET, low/high level etc). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 15 mins to preferred hotel.

catering. office services - operations office, crew and pax rest room.

assistance and quick turn-rounds; own facility, staff and equipment.

Rome (Ciampino) Servi’s Aviation Roma TEL: +39 06 6595 9525 WEB: www.servisaviation.com OPS MANAGER: Mario G. Galantino

Olbia (Costa Smeralda) Eccelsa Aviation TEL: +39 0789 563 480 WEB: www.eccelsa.com OPS MANAGER: Francesco Cossu FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (in cooperation with local air traffic control). Weather by Met Office and computer (weather briefing available upon request). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (snooze room with shower is available for crews). 10-15 mins to preferred hotel.

FLIGHT OPS: 0600 - 2200 LT. Flight planning by pilot terminals (flight plans are forwarded and ETDs delayed upon pilot’s request). Weather by Met Office and computer (meteo folder and notams). Crew transport on

HANDLING: No hangarage. No maintenance. In-house

Third party catering by ordering through FBO.

OTHER SERVICES: AVITAT Jet A1 fuel; full handling

OPS MANAGER: Mr. Francesco Rocchetto

FLIGHT OPS: 0800 - 2000 LT (24hrs O/R). Flight planning by pilot terminals. Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. 5-10 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and

office services - meeting room; snooze room; vip lounge; shower and rest rooms; internet point; wireless connection; satellite TV; briefing room.

WEB: ga.veniceairport.it

OPS MANAGER: Renzo Benotto

HANDLING: No hangarage. Third party maintenance. PASSENGERS: Own vip facilities including lounge and

PASSENGERS: GA terminal - Esair has two offices inside dedicated GA terminal. Own vip facilities including lounge and office services - vip lounge room with free bar, TV, internet and meeting point for pax.

FLIGHT OPS: 0700 - 2300 LT (24 hrs O/R). Flight planning by pilot terminals (internet corner or direct contact with local AIS Office). Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (own lounge inside GAT with internet corner, TV and private wireless connection). 10 - 40 mins to preferred hotel.

Committed to service, for you and your clients With over 20 years experience we at KLM Jet Center know just

HANDLING: No hangarage. No maintenance. Third party

catering by Ristorante Villa degli Angeli.

what you want from an FBO: a full range of personal and

PASSENGERS: GA terminal - open 0700 - 2330 LT. Own

vip facilities including lounge and office services located inside GAT.

technical services delivered quickly and efficiently, safety and

FUTURE PLANS: Redecoration of our lounge.

privacy for you and your passengers, and the knowledge that

HANDLING: In-house hangarage up to B747-400. Third

OTHER SERVICES: Two Beechcraft Premier 1A available

party maintenance by Meridiana and SAN up to Cessna. In-house catering by in-flight vip catering service.

for charter under Sirio Executive Airline’s AOC.

PASSENGERS: GA terminal - 4700 sqm terminal with

Sky Services

separate pax and crew areas, vip lounge, restaurant, bar/coffe shop, TV corner, internet point, snooze room for crew, with access to toilet and showers, newspaper kiosk, free private car parking and shopping facilities. Own vip facilities including lounge and office services fully equipped, elegant vvip lounge is available inside GAT. Limo access to aircraft with prior permission.

TEL: +39 06 7934 0051

whatever is needed will be provided. Our team of professionals take pride in providing an everything-is-possible service, with the high level of efficiency

WEB: www.skyservices.it OPS MANAGER: Claudia Bisogno

and fine attention to details you are accustomed to.

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals (ACK, PPR and slots co-ordination). Weather by Met Office and computer (complete folder meteo - TAF,

Based at Amsterdam Schiphol and Rotterdam Airport we are the number one choice when it comes to flying to the Netherlands.

www.jetcenter.nl

Dassault Falcon Service at Paris Le Bourget has modernised its lounge.

EUROPEAN BUSINESS AIR NEWS

16 FEBRUARY 2011

apron and by taxi to hotel. Crew rest rooms at hotel (hotac and transport to best hotels in Mestre and Venice). 5 mins to preferred hotel.

Latvia

HANDLING: No hangarage. Third party maintenance by

Riga International

Alitalia and main carriers’ technicians. Third party catering by Servair AirChef.

FBO-Riga

PASSENGERS: GA terminal - newly refurbished 600 sqm.

terminal; three vip lounges; refreshment room; crew rest room; two new vip Mercedes mini vans for crews and customers; soon Wi-Fi and TV set; aircraft services provided by subsidiary ATA. Own vip facilities including lounge and office services - in main terminal vip lounge with bar service. FUTURE PLANS: Wi-Fi connection and TV set in each vip lounge; completion of terminal refurbishment; bathrooms with shower; new floors; defibrillator device installation.

TEL: +371 67 668 676 WEB: www.fbo-riga.aero OPS MANAGER: Evgeny Levashov FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (Sister company FCG can help with all requests; computers with printer in briefing room). Weather by Met Office and computer (Airport provides all requested weather; internet with printers available in crew briefing room). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (Quiet room and briefing room). 15 mins to preferred hotel.

Sky Services

HANDLING: In-house hangarage up to BBJ. In-house

TEL: +39 041 862 7070

maintenance by Lufthansa Bombardier Aviation Services and Technics SA up to and including all Bombardier and Hawker types. Third party catering by 5 star restaurants and commercial aviation caterers.

WEB: www.skyservices.it FLIGHT OPS: 24hr ops. No flight planning (ACK, PPR, and slots co-ordination). Weather by Met Office and computer (complete folder meteo - TAF, METAR, NOTAM, SIGMET, low/high level etc). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. HANDLING: No hangarage. Third party maintenance by

ordering through FBO. Third party catering by ordering through FBO.

PASSENGERS: GA terminal - adjacent to GA ramp;

opened July 2010. Own vip facilities including lounge two vvip rooms, open vip lounge. FUTURE PLANS: None as both FBO and hangar are brand

new.

Lebanon

PASSENGERS: GA terminal. Own vip facilities including

lounge and office services - new elegant vip lounges; snooze rooms; coffee corner; meeting room; internet point; wireless internet; satellite TV. OTHER SERVICES: Direct handling; all additional services

to special prices; quick turnarounds; own staff, facilities and equipment.

Mallorcair, which came third in this year's EBAN readers' FBO survey is investing in new facilities.

Beirut (Rafic Hariri) Cedar Jet Center

OPS MANAGER: Ms. Randa Kammoun

HANDLING: In-house hangarage up to up to A340/B747.

FLIGHT OPS: 24hr ops. Flight planning by staff. Weather

In-house maintenance by MASCO up to CE510, Hawker

by computer (full MET folder is given to pilots before

800/850/900XP, A318, A319CJ, A320/321 (EASA 145

flight). Crew transport on apron and by taxi to hotel.

all types of airframe checks). Third party catering by

Crew rest rooms at hotel (crew rest facility currently

Lebanese Beirut Aircraft Catering Co.

TEL: +961 1 622 142/143

under construction at terminal). 15 mins to preferred

PASSENGERS: GA terminal - recently inaugurated by

WEB: www.cedarjetcenter.com

hotel.

Rafic Hariri International Airport. Own vip facilities

including lounge and office services - the largest lounge at GAT with seating capacity of more than 50. OTHER SERVICES: Vip escort services in main terminal when pax or crew are arriving/departing on commercial aircraft.

Malta Malta (Luqa) DC Aviation

E RV CE SE PA RE S UR OW YO N

TEL: +356 21 375 973 WEB: www.dc-aviation.com.mt OPS MANAGER: Stanley Bugeja FLIGHT OPS: 24hr ops. Flight planning by pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (lounge with TV, internet connection, DVD player and sofa beds). 20 mins to preferred hotel. HANDLING: Third party hangarage up to A300. Third party maintenance by Air Malta, Lufthansa Technik and MCM up to and including BE200, BE1900, B737, A320, Dash 8-100, Dornier 328 and BAC 1-11. Third party catering by Corinthia Flight Catering. PASSENGERS: Own vip facilities including lounge and office services - MIA vvip lounge, which is usually used exclusively for politicians, can be made available on request. However, crew rest facility also available. Limo access to aircraft with prior permission. OTHER SERVICES: Preferential fuel rates, hotel reservations, sightseeing tours.

Netherlands Amsterdam (Schiphol) KLM Jet Center Amsterdam TEL: +31 20 649 2455 WEB: www.jetcenter.nl OPS MANAGER: Fred van Engelen FLIGHT OPS: 0600 - 2300 LT (24 hrs O/R). Flight planning by staff. Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (lounge with movie system and free internet hotspot; R&R room with pool, darts, table tennis and courtesy drinks). 5-10 mins to preferred hotel. HANDLING: Third party hangarage. Third party maintenance by Bombardier, JetSupport and Nayak up to HS-800, CE650, CE560, Falcon 20 and 900 by JetSupport; Falcon 20, 50, 900B, 900C, 900EX and 2000 by Nayak; all Bombardier aircraft by Bombardier. Third party catering by Aerochefs.

BGAD11 – the UK Business & General Aviation Day, Tuesday September 20th, Cambridge Airport.

PASSENGERS: GA terminal - 15 min drive from main terminal. Own vip facilities including lounge - use of lounge available for pax. Limo access to aircraft with prior permission. FUTURE PLANS: A new GA terminal will be available early

2011. OTHER SERVICES: 300+ titles available through Newspaper Direct.

The UK s only dedicated business aircraft — helicopters, props and aviation event — BGAD11 — will jets — and be able to take part in take place again this year. quality, free to attend seminars. Presented jointly by Mar shall Business Aviation and European BGAD has become a must Business Air News, BGAD is an attend event for business aviators in the UK — we look forward to effective day of networking. You ll see around 40 exhibitors, seeing you there. Register online an excellent line up of business at www.bgad.aero

For further information, visit the BGAD web site or contact Mark Ranger on +44 (0) 1279 714509, email: mark@bgad.aero

Rotterdam (The Hague) KLM Jet Center Rotterdam TEL: +31 10 298 4949 WEB: www.jetcenter.nl OPS MANAGER: Simon Lobrij FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (internet access and weather). Weather by Met Office and computer (access to Dutch weather). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (two crew rooms with work table). 20 mins to preferred hotel. HANDLING: Third party hangarage up to B737. Third party maintenance by RAS and IAS. Third party catering by AeroChefs and Erasmus. PASSENGERS: GA terminal. Own vip facilities including lounge - two pax vip lounges; two crew vip lounges; two office facilities; shop; press/conference room. Limo access to aircraft with prior permission. FUTURE PLANS: In-house security X-ray machine, dedicated security. OTHER SERVICES: Own limousine service; aircraft and personal security; vip transfer to airline; special events (static display); in-house fuel (Jet Center Fuel); press/conference room equipped with beamer, speakerphone lectern, microphone and sound system.

Poland Krakow (Balice JP II Intl) E U R O P E A N

BUSINESS AIR NEWS

excel handling TEL: +48 12 639 3070 WEB: www.excel-handling.com OPS MANAGER: Mr. Waclaw Skorny FLIGHT OPS: 0600 - 2200 LT. No flight planning. Weather

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2011 17

by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 30 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party

catering by Sky Catering. PASSENGERS: Own vip facilities including lounge - vip

lounge, fast track through customs and immigration. Limo access to aircraft with prior permission. FUTURE PLANS: Hangar and GAT.

Warsaw (Frederic Chopin) excel handling TEL: +48 22 650 3394 WEB: www.excel-handling.com OPS MANAGER: Dariusz Mandziuk FLIGHT OPS: 0600 - 2200 LT. Flight planning by staff (pilot terminals available only at briefing). Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 10-15 mins to preferred hotel.

Cambridge airport: aerial view.

HANDLING: Third party hangarage up to BBJ. No

PASSENGERS: GA terminal - owned and operated

WEB: www.gestair.com

maintenance. Third party catering by Sky Catering.

exclusively by Premier Avia Group. Own vip facilities including lounge and office services - vip apron bus, vip lounges and conference rooms with TV, DVD, wireless internet, bar, individual terminal entry and secure parking. Limo access to aircraft with prior permission.

OPS MANAGER: Manuel Tirado

PASSENGERS: GA terminal - vip aviation terminal. Own

vip facilities including lounge and office services.

Portugal

FUTURE PLANS: On-site crew rest, own technical

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (24 hour flight dispatchers). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. HANDLING: No hangarage. No maintenance. No catering.

assistant.

Lisbon Moscow (Vnukovo)

Girona

TEL: +351 21 842 9290

Streamline OPS

Gestair

WEB: www.heliavia.pt

TEL: +7 495 363 6251

OPS MANAGER: Capt. Manuel Arroja

WEB: www.streamline-ops.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

OPS MANAGER: Melnikov Gleb

Heliavia

terminals. Weather by Met Office and computer (Metar TAFs, Winds Aloft and en route weather). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. 10 mins to preferred hotel. HANDLING: In-house hangarage. In-house maintenance

up to and including DA900B, DA2000EX EASy and AS350BA. Third party catering. PASSENGERS: Own vip facilities including lounge and

office services - vip room with coffee and other drinks, telephone, fax and internet. OTHER SERVICES: Car rental with and without chauffeur,

hotel and meeting room bookings.

SafePort Executive TEL: +351 21 005 8460 WEB: www.safeport.aero OPS MANAGER: Cristina Becken FLIGHT OPS: 24hr ops. O/R. No flight planning. Weather

by computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew rest room with TV, chaise-longues, showers, free appetizers and drinks, computers and internet Wi-Fi acess). 15 mins to preferred hotel. HANDLING: Third party hangarage up to DA900. Third

party maintenance by Mesa up to A319/A320/A321, A330, B757, B767, L1011-500, and other business jets. Third party catering by Lsky.

Cambridge marshals its forces for 2011 expansion Under a new name, and with a newly-appointed airport director at the helm, Cambridge airport enters 2011 with an ambitious plan to create a leading aviation hub for the east of England. The future will see the refurbishment of the existing passenger terminal, growth of regional airline routes via a City Hopper schedule, and the development of the already successful horse transportation market, recognising Newmarket’s proximity and equine heritage.

PASSENGERS: Own vip facilities including lounge and

Wi-Fi). 2 mins to preferred hotel.

office services - equipped with all necessary amenities to provide unique and personalized service to customers.

HANDLING: In-house hangarage up to BBJ. Third party

OTHER SERVICES: Any needs the pax, crew or aircraft

PASSENGERS: Own vip facilities including lounge - pax

may have can be satisfied.

Republic of Ireland Dublin International Signature Flight Support TEL: +353 1 844 6144 WEB: www.signatureflight.com OPS MANAGER: Mark Wilson FLIGHT OPS: 0800 - 2200 LT (24 hrs O/R). Flight planning by staff (ops office, crew computer and printer; manual flight planning available through AIS Shannon). Weather by Met Office (ops office, crew computer and printer; direct internet access to Met Office UK). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew room, TV, DVD, free Wi-Fi, tea, coffee and snacks). 10 mins (airport), 30 mins (city) to preferred hotel.

maintenance by Air Atlanta Aero Engineering. Third party catering by Shannon Airport.

“The airport aims to offer improved accessibility for the burgeoning Middle Eastern equine fraternity with the implementation of a Border Inspection Post by the end of 2011,” airport director Archie Garden, pictured above with Robert Marshall, says. He adds: “Aviation training will also be key when pilot, fire and ATC tuition programmes will become available as the airport maximises its extensive experience in these areas.”

TEL: +353 61 712 059

HANDLING: Third party hangarage up to B737. In-house

maintenance up to BAe and Dassault. Third party catering by Vnukovo and downtown restaurants. PASSENGERS: GA terminal - VKO-3 Business Aviation

and General Aviation Terminals. OTHER SERVICES: Crew visas upon arrival and invitations

Jet Aviation Saudi Arabia TEL: +966 2 685 0400

HANDLING: No hangarage. No maintenance. Third party

WEB: www.jetaviation.com

catering by Eurest, Skychef and Mallorca.

OPS MANAGER: Frank Kusserow

PASSENGERS: GA terminal. Own vip facilities including

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals. Weather by computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (lounge, toilet and shower). 20 mins to preferred hotel.

catering by Saudia and Abu Jadayel. PASSENGERS: GA terminal. Own vip facilities including

HANDLING: No hangarage. Third party maintenance by

WEB: www.jetaviation.com

Iberia. Third party catering by Newrest.

OPS MANAGER: Derek Collins

TEL: +7 495 967 8212

OPS MANAGER: Frank Kusserow

PASSENGERS: GA terminal - with lounge. Own vip

FLIGHT OPS: 24hr ops. 0800 - 2200 (24 hrs O/R). Flight planning by staff and pilot terminals (full operational coordination, including slots, permits and overflights). Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (dedicated private vip lounge with complimentary beverages; wireless internet, e-mail, fax, and phone for crew and pax). 20 mins to preferred hotel.

WEB: www.bac-dme.ru

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals. Weather by computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 40 mins to preferred hotel.

HANDLING: Third party hangarage. No maintenance.

Third party catering by EFG Inflight. PASSENGERS: Own vip facilities including lounge and

OPS MANAGER: Evgeny Pavlenko FLIGHT OPS: 24hr ops. Flight planning by staff (flight

plan preparation; landing/take off permit arrangement). Weather by computer (enhanced weather service). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (coffee machine, fax, PC, internet access, satellite TV). 5 mins to preferred hotel.

HANDLING: No hangarage. No maintenance. Third party

catering by Saudia. PASSENGERS: GA terminal. Own vip facilities including

lounge. Limo access to aircraft.

HANDLING: In-house hangarage up to G-V and Global

Express. In-house maintenance by Avcom-D Technic up to BAe aircraft. Third party catering by Moscow restaurants with aircraft catering licenses.

TEL: +34 902 200 315 WEB: www.gestair.com

OTHER SERVICES: Hotel and helicopter taxi

OPS MANAGER: Manuel Tirado

US Alliance Flight Support TEL: +353 61 475 499 WEB: www.usaflightsupport.com

FBO Premier Avia SVO

FLIGHT OPS: 24hr ops. subject to prior notice. Flight

TEL: +7 495 234 2623

planning by pilot terminals (computer, fax and printers available airside). Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. 30 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party

catering by EFG Catering Company. PASSENGERS: Limo access to aircraft with prior

permission.

catering by Cafe Ole and Cafe Riva.

FUTURE PLANS: Awaiting additional space from airport

PASSENGERS: Own vip facilities including lounge and

authorities.

office services - executive crew/pax lounge; fully airconditioned modern offices; refreshments; ladies and gents restrooms with shower facilities; TV, telephone, fax and high speed wireless internet; fully equipped vip crew/pax transportation.

OTHER SERVICES: 12 years of confidential committment to professional service.

Shannon

WEB: www.westair.ie

TEL: +353 61 475 444 WEB: www.signatureflight.com OPS MANAGER: Jim Ryan FLIGHT OPS: 24hr ops. Flight planning by staff (ops and crew computer with printer; charts also available). Weather by Met Office and computer (ops and crew computer with printer). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (crew quiet area; refreshments; phone; computer with printer; TV; free

Moscow (Sheremetyevo)

OPS MANAGER: Declan Cregan

HANDLING: No hangarage. No maintenance. Third party

Signature Flight Support Shannon

arrangements.

Westair Aviation TEL: +353 61 475 166

OPS MANAGER: Anne Larkin FLIGHT OPS: 24hr ops. No flight planning (Flight planning by Flight Assist U.K.). Weather by Met Office and computer (Westair ops dept ). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 20 mins to preferred hotel. HANDLING: In-house hangarage up to two G550. In-

house maintenance up to Hawker, Gulfstream and LearJet (EASA Part 145). Third party catering by Templegate Hotel, Cafe Riva and EFG Catering. PASSENGERS: Own vip facilities including lounge and

Barcelona

OPS MANAGER: Maxim Bakin FLIGHT OPS: 24hr ops. No flight planning. Weather by

PASSENGERS: GA terminal. Own vip facilities including

Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel (any Moscow hotel with best prices).

lounge and office services.

maintenance. Third party catering by any Moscow restaurant required.

Gestair TEL: +34 902 200 315 WEB: www.gestair.com OPS MANAGER: Manuel Tirado

Falcon 20, 200, 2000, 50, 900, Gulfstream II, GIV, GV, Cessna 525, 650, Global Express and others. Third party catering by Eurest, SkyChef and Mallorca.

Falcon 20, 200, 2000, 50, 900, Gulstream II, GIV, GV, Cessna 525, 650, Global Express and others. Third party catering by Eurest, SkyChef and Mallorca.

HANDLING: Third party hangarage up to A320. No

La Coruna

HANDLING: No hangarage. In-house maintenance up to

WEB: www.premieravia.ru

facilities including lounge.

Spain

crew members.

FLIGHT OPS: 24hr ops. 0800 - 2200 LT (24 hrs O/R). Flight planning by staff and pilot terminals (full coordination of slots, permits and overflights). Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO.

OPS MANAGER: Elena Rubiera

TEL: +966 1 221 4200

FUTURE PLANS: To provide entry visas upon arrival for

OPS MANAGER: Mark Shiels

WEB: www.ibizair.com

Avcom-D

OTHER SERVICES: First NATA Safety 1st certified location

WEB: dublin.universalaviation.aero

TEL: +34 971 809 124

WEB: shannon.universalaviation.aero

in Ireland.

TEL: +353 1 814 5777

Ibizair

Jet Aviation Saudi Arabia

Riyadh (King Khaled International)

lounge, meeting room and crew rest room in selfcontained facility at North Terminal.

Universal Aviation Ireland

lounge and office services - lounge; telephone and internet; ground flight attendant. Limo access to aircraft with prior permission.

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (pilot terminals also available in GAT). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge). 15 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - pax

refurbishment.

Ibiza

FLIGHT OPS: 24hr ops. Flight planning by staff (24 hour flight dispatchers). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility.

Gestair

FUTURE PLANS: Lounge is currently undergoing

PASSENGERS: GA terminal. Own vip facilities including lounge and office services - lounge, handling office.

OPS MANAGER: Manul Tirado

Jeddah (King Abdulaziz International)

lounge - pax lounge, refreshments. Limo access to aircraft.

Moscow (Domodedovo)

maintenance. Third party catering by Sacha, Vilaplana and Golf Meliá Vichy Hotel.

WEB: www.gestair.com

OTHER SERVICES: Quick refuels from Westair’s own Jet

Russia

HANDLING: Third party hangarage. Third party

TEL: +34 902 200 315

Saudi Arabia

HANDLING: No hangarage. No maintenance. Third party

A1 bowser, lavatory service, tug and GPU.

FLIGHT OPS: 24hr ops. Flight planning by staff (24 hour flight dispatchers). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility.

Gestair

for multi-entry visas.

PASSENGERS: GA terminal. Own vip facilities including lounge and office services. Limo access to aircraft.

maintenance by FLS (oxygen and nitrogen only). Third party catering by Cafe Ole and Cafe Riva.

OPS MANAGER: Manuel Tirado

FLIGHT OPS: 24hr ops. Flight planning by staff (SITA, Jetplan). Weather by Met Office and computer (SITA, Jetplan). Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 15-60 mins to preferred hotel.

office services - vip crew/pax lounge and crew/pax airside transit lounge; tea,coffee and full refreshments; telephone, fax, full fast speed internet service and wireless access; 24 hr operations.

HANDLING: Third party hangarage. Third party

WEB: www.gestair.com

office services - Westair has its own dedicated ramp with unrivalled ease of access. Limo access to aircraft with prior permission.

lounge; refreshments; phone; TV; free Wi-Fi. Limo access to aircraft with prior permission.

Universal Aviation Ireland

TEL: +34 902 200 315

PASSENGERS: GA terminal. Own vip facilities including lounge and office services - executive lounge and handling offices.

Madrid (Barajas) General Aviation Service TEL: +34 91 393 6906 WEB: www.generalaviation.es FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 40 mins to preferred hotel.

Burgos (Villafria)

HANDLING: No hangarage. Third party maintenance by

Gestair

PASSENGERS: GA terminal. Own vip facilities including

TEL: +34 902 200 315

lounge and office services.

Iberia. Third party catering by Iberswiss and Eurest.

Gulfstream IV – available for lease Available on competitive dry lease terms. 3 months – 2 years for Isle of Man registered corporate aircraft (not available for charter) Ideal for supplemental capacity, maintenance cover, or trial before committing to purchase of similar aircraft. Contact Apollo Aviation Advisory for more information. email: petervilla@apollo-aviation.co.uk Tel: +44 1273 440737

EUROPEAN BUSINESS AIR NEWS

18 FEBRUARY 2011

Gestair TEL: +34 902 200 315 WEB: www.gestair.com OPS MANAGER: Manuel Tirado FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (24 hour flight dispatchers). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. HANDLING: No hangarage. In-house maintenance up to

Falcon 20, 200, 2000, 50, 900, Gulfstream II, GIV, GV, Cessna 525, 650, Global Express and others. Third party catering by Eurest, SkyChef and Mallorca. PASSENGERS: GA terminal. Own vip facilities including

lounge and office services - three lounges; meeting room; shower; telephone and internet.

Universal Aviation UK (Stansted) celebrated its 25th anniversary last year.

Universal Aviation Spain TEL: +34 91 393 6890

weather offices). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (shower and sleeping room). 15 mins to preferred hotel.

WEB: spain.universalaviation.aero OPS MANAGER: Gonzalo Barona FLIGHT OPS: 24hr ops. 24 hrs O/R. No flight planning (available through European Operations Centre at EGSS). Weather by computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 15 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenance up to B747. Third party catering by Newrest and Flanigan restaurant. PASSENGERS: GA terminal - two waiting rooms, one vip room, toilets, weather and self flight planning facilities. Own vip facilities including lounge - WiFi, TV and DVD, toilets with shower, two internet corners with printing facilities, newspapers from all over the world.

HANDLING: No hangarage. Third party maintenance.

Third party catering.

Madrid (Torrejon) General Aviation Service

FUTURE PLANS: Airport is planning to build hangar fully dedicated to general aviation.

TEL: +34 91 393 9574

OTHER SERVICES: Wine, champagne and cigar shop.

WEB: www.generalaviation.es

Santiago

OPS MANAGER: Alberto Utrera FLIGHT OPS: 24hr ops. Flight planning by pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 45 mins to preferred hotel. HANDLING: No hangarage. Third party maintenance.

Third party catering by Eurest and Iberswiss. PASSENGERS: GA terminal. Own vip facilities including

lounge and office services.

Gestair TEL: +34 902 200 315 WEB: www.gestair.com OPS MANAGER: Manuel Tirado FLIGHT OPS: 24hr ops. Flight planning by staff (24 hour flight dispatchers). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. HANDLING: Third party hangarage. In-house

maintenance up to Falcon, Gulfstream, Cessna and others. Third party catering by Eurest, SkyChef and Mallorca.

Gestair

Ocean Sky plans to spread FBO brand into Middle East in 2011 Ocean Sky is planning rapid development of facilities under its Jet Centre brand in the Middle East. Stephen Grimes, ceo, says: “Having added three major Spanish facilities to our UK bases at London Luton, Manchester and Prestwick in 2010, Jet Centre will continue to build on its reputation for a bespoke, premium service in the months ahead.”

Ocean Sky’s facility at its London Luton Jet Centre flagship saw a rise in capacity and business through 2010, according to Grimes. “As the busiest general aviation airport in the UK, London Luton is a great fit alongside our presence as the only FBO at Manchester airport and our transatlantic-focused facility at Prestwick.”

TEL: +34 902 200 315 WEB: www.gestair.com OPS MANAGER: Manuel Tirado FLIGHT OPS: 24hr ops. Flight planning by staff. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel.

In the second quarter of 2010, Ocean Sky negotiated the takeover of Spain’s Aviation Handling Assistance (AHA) facilities in Valencia, Ibiza and Menorca. Ocean Sky is refining its entry into the Italian market while its new representative office in Dubai initially focuses on several of Ocean Sky’s other major business areas.

PASSENGERS: GA terminal. Own vip facilities including

lounge and office services - two lounges; meeting room; shower; telephone and internet; ground flight attendant. Limo access to aircraft with prior permission. OTHER SERVICES: Limo access in special circumstances

with prior notice.

TAG Aviation Espana TEL: +34 91 660 0625 WEB: www.tagaviation.com OPS MANAGER: Carlos Martinez FLIGHT OPS: 24hr ops. Flight planning by staff. Weather

by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (weather, flight plan and internet access). 15-30 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party

catering by Mallorca and Sky Chef. PASSENGERS: GA terminal. Own vip facilities including

lounge and office services - flat screen satellite TV; coffee, refreshments and snacks; magazines and newspapers; air conditioning. Limo access to aircraft with prior permission.

Universal Aviation Spain TEL: +34 91 393 6890 WEB: spain.universalaviation.aero OPS MANAGER: Gonzalo Barona FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

terminals (slot arrangements, computerised flight planning and filing). Weather by Met Office and computer (computerised worldwide weather briefings). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge; discounted crew accommodation arranged). 20-30 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance. PASSENGERS: GA terminal - Universal Aviation located adjacent to business aviation ramp. Own vip facilities including lounge and office services - vip lounge.

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (flight planning office). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge available).

OTHER SERVICES: Customs and immigration clearance in

HANDLING: In-house hangarage. Third party

Third party catering by on-site gourmet caterers.

office; UVair® contract fuel; direct ramp access to aircraft via Universal Aviation vehicles; car and limo rental and taxi services; vip meeting and rest lounges available.

Malaga Aerea - Aviacion General Y Ejecutiva 1 TEL: +34 95 204 81 58

PASSENGERS: GA terminal. Own vip facilities including lounge and office services - Lounge and handling office.

Seville (San Pablo) Gestair TEL: +34 902 200 315 WEB: www.gestair.com OPS MANAGER: Manuel Tirado FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (24 hour flight dispatchers). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. HANDLING: No hangarage. No maintenance. Third party

catering. PASSENGERS: Own vip facilities including lounge and office services.

maintenance. Third party catering. PASSENGERS: GA terminal - managed by Aerea. Own vip facilities including lounge and office services - vip lounges, vip access, business centre. Limo access to aircraft with prior permission.

Valencia

FUTURE PLANS: Additional catering services and vvip

WEB: www.gestair.com

lounges. Further openings at Madrid, Seville, Palma de Mallorca and Barcelona are also scheduled.

OPS MANAGER: Manuel Tirado

OTHER SERVICES: Helicopter shuttle service.

WEB: www.aereafbo.com OPS MANAGER: Yolanda Avalos

HANDLING: No hangarage. In-house maintenance up to Cessna, Gulfstream, Falcon, Global Express, Bombardier Legacy and others. Third party catering by Eurest and Mallorca.

General Aviation Service TEL: +34 95 204 8994

Gestair TEL: +34 902 200 315

WEB: www.generalaviation.es

catering.

OPS MANAGER: Jose Luis Moreno

PASSENGERS: GA terminal. Own vip facilities including lounge and office services - Lounge, handling office.

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 20 mins to preferred hotel. HANDLING: No hangarage. No maintenance by Iberia,

Mayoral and Aerodynamics. Third party catering by Iberswiss and Eurest.

Sweden Malmo (Sturup) MTS Aviation

PASSENGERS: GA terminal. Own vip facilities including

lounge.

TEL: +46 40 671 00 01 WEB: www.mtsaviation.se

Gestair

OPS MANAGER: Helmut Gross

TEL: +34 902 200 315

FLIGHT OPS: 0600 - 2200 LT (O/T PNR). Flight planning by pilot terminals (Direct FPL Centre Stockholm, computer facility, Eurocontrol). Weather by computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 3 mins to preferred hotel.

WEB: www.gestair.com OPS MANAGER: Manuel Tirado FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (24 hour flight dispatchers). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. HANDLING: No hangarage. No maintenance. Third party

catering.

HANDLING: In-house hangarage up to B737. Third party maintenance by EMS, Priority Aero and West Air up to Citation and Boeing. Third party catering by Gate Gourmet and LSG Sky Chefs Sverige.

PASSENGERS: GA terminal.

PASSENGERS: Own vip facilities including lounge and office services - vip lounge, conference facility. Limo access to aircraft.

Palma de Mallorca

FUTURE PLANS: Medical transport service.

Gestair

OTHER SERVICES: Every client is special for us. As we are a family managed company, the customer gets the individual attention and care they require.

TEL: +34 902 200 315 WEB: www.gestair.com OPS MANAGER: Manuel Tirado

Stockholm (Arlanda)

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

ASE Handling

terminals (24 hour flight dispatchers). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO.

TEL: +46 8720 0022 WEB: www.asehandling.com

HANDLING: No hangarage. In-house maintenance up to

OPS MANAGER: Colin Abbott

Falcon, Gulfstream, Cessna and others. Third party catering by Eurest, SkyChef and Mallorca.

FLIGHT OPS: 0700 - 2300 LT (24hrs O/R). Flight planning by pilot terminals (flight planning by Jeppesen Flitestar). Weather by Met Office and computer (available in ASE crew room or via airport met centre). Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (crew rest areas provided by ASE & LFV vip services). 10 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities including lounge and office services. OTHER SERVICES: Limo in special circumstances (eg.

handicapped people or people of authority).

Mallorcair

TEL: +34 971 789 522 WEB: www.mallorcair.es OPS MANAGER: Miguel Mudoy FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals. Weather by Met Office and computer (Avbrief and Weather support users, together with Spanish

HANDLING: Third party hangarage up to G-IV. No maintenance. In-house catering by ASE who provide Stockholm’s only dedicated vip catering. PASSENGERS: GA terminal - LFV vip service operate vip lounge for both crew & vip pax, which includes tarmac access, private security and pre-custom/immigration clearances. Limo access to aircraft with prior permission.

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2011 19

Stockholm (Bromma)

Grafair Jet Center

C H A R T E R

B R O K E R

N E W S . . .

TEL: +46 8 982600 WEB: www.grafair.se OPS MANAGER: Mr. Bengt Grafstrom FLIGHT OPS: 0600 - 2230 LT Mon-Fri, 0800 - 1730 LT

Sat, 1100 - 2230 LT Sun. Flight planning by staff and pilot terminals (on apron - four computer terminals also available for visiting pilots). Weather by computer (on apron). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (snooze room with comfortable recliners also available at FBO). 10 mins to preferred hotel. HANDLING: In-house hangarage up to GV size. In-house

maintenance. In-house catering by Muhren Inflight Catering. PASSENGERS: GA terminal - Grafair Jet Center’s own

facility. Own vip facilities including lounge and office services. Limo access to aircraft. OTHER SERVICES: Coffee, tea, cold beverages and ice cream included for all customers and guests.

Switzerland Geneva Jet Aviation Geneva

TEL: +41 58 158 1811 WEB: www.jetaviation.com OPS MANAGER: Bernard Ratsira FLIGHT OPS: 0600 - 2200 . Flight planning by staff and pilot terminals (standard routes within western Europe and pilot terminals available). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (snooze room, showers and internet). 5-20 mins to preferred hotel. HANDLING: In-house hangarage up to B737 (BBJ). In-

house maintenance up to A319, A320, B737, B767, Citation series, Falcon series, Legacy, GII/III/IV/V and Hawker. Third party catering by Gate Gourmet and Canonica. PASSENGERS: GA terminal - public GAC on north apron

and private terminal C-3 on south apron. Own vip facilities including lounge - showers; snooze room; hot spots; cable TV; office facilities. OTHER SERVICES: Wide selection of foreign newspapers (500 titles from 68 countries in 37 languages) through our business partner, NewspaperDirect Inc.

TAG Aviation TEL: +41 22 717 0123 WEB: www.tagaviation.com OPS MANAGER: Erturk Yildiz FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals. Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge with free internet). 5 mins to preferred hotel. HANDLING: In-house hangarage up to Global Express

and bigger. In-house maintenance up to Dassault, Challenger and Learjet. Third party catering by Canonica. In-house catering also available. PASSENGERS: GA terminal - new private terminal C3.

Own vip facilities including lounge and office services two comfortable and fully equipped vip lounges; conference room; Swiss and French customs and immigration. Limo access to aircraft with prior permission. OTHER SERVICES: Quick turnarounds; pax transportation

to private or public terminal; helicopter and business jet charters.

Zurich ExecuJet Europe

TEL: +41 44 876 5656 WEB: www.execujet.net OPS MANAGER: Nicole Gut, FBO Director Europe FLIGHT OPS: 0500 - 2245. Flight planning by staff and pilot terminals (crew planning area available in pilots’ lounge). Weather by Met Office and computer (weather briefings and NOTAMs provided free of charge by FBO staff prior to each flight). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (pilot lounge with TV/video and vending machines; working room with free internet access, wireless LAN; quiet room; free of charge shower facilities). 10 mins to preferred hotel.

Air Partner celebrates Royal Warrant extension

Air Charter Service network strengthened

Air Partner started the 2011 new year celebrating 50 years of successful trading and its continued status as the only aviation company to hold a Royal Warrant. The company’s Royal Warrant as supplier of aircraft charter to Her Majesty Queen Elizabeth II, originally awarded in 2004, has been renewed again until at least winter 2014. Royal Warrants are globally recognised marks of excellence and are granted by the Queen, the Duke of Edinburgh or the Prince of Wales. Simon Wheatley, UK manager of Air Partner’s private jets division, says: “For a company that respects its clients’ right to privacy and values discretion so highly, it is rare for us to have the opportunity to talk openly about any of our customers. It is enormously gratifying for the team involved with our Royal account that Her Majesty Queen Elizabeth II has chosen to renew our warrant which lends tangible substance to the Air Partner brand.”

Air Charter Service continues to expand its worldwide network with the opening of the company’s first Brazilian office headed up by Felipe Haddad in Sao Paulo. ACS Brazil will offer both passenger and cargo services. ACS md Tony Bauckham said: “Felipe Haddad and his team have been training with us for a number of months now, some having worked in our London headquarters for more than a year.” ACS opened four new offices in 2010 and plans further expansion this year.

Brokers optimistic for growth in 2011 Air charter brokers are cautiously optimistic for 2011 as they report taking advantage of a range of opportunities to increase their client bases in 2010. Air Charter Service’s London executive jet director Joel Fenn says there was a marked increase in chartering after airports brought in heightened security measures. “A lot of clients needed to stick to their original schedules. Many major European airports, such as London’s Heathrow and Paris’s Charles de Gaulle, are now using full body scanners. While security measures on private jets are still strict they do not involve such uncomfortable techniques and avoid the resultant delays.” PrivateFly.com reported a surge in bookings from the European business community when scheduled airlines have left them stranded. Adam Twidell, ceo, says: “A wealth fund manager based in London had to get to Milan for an urgent client meeting. We arranged for him to fly from Luton at 07:30hrs on Monday morning, straight to Milan Linate – a dedicated private jet airfield which was also a much closer airfield to his destination. A hedge fund manager flying from the US back to Zurich via London was diverted to East

HANDLING: In-house hangarage up to Global Express.

Third party maintenance by RUAG up to Gulfstream, Embraer and Falcon. Third party catering by Gate Gourmet, Marsden Catering and Corporate Catering.

Turkey Istanbul (Ataturk)

PASSENGERS: GA terminal - basic and small. Own vip

AirMark Airline Marketing & Services

facilities including lounge and office services immigration and customs clearance; first-class reception and pax lounge; executive conference and meeting areas.

TEL: +90 212 249 16 84

FUTURE PLANS: To improve services and expand number

of airports in Europe where ExecuJet FBO services are provided. OTHER SERVICES: Own chauffeur driven Maybach limo

service; car rental reservations; catering arrangements; international newspapers and magazines; free coffee, tea and mineral water.

Jet Aviation Zurich

TEL: +41 58 158 8466 WEB: www.jetaviation.com OPS MANAGER: Robert Whitehead FLIGHT OPS: 0600 - 2200 LT. Flight planning by pilot

terminals (AMI system). Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge, snooze room). 5 mins to preferred hotel. HANDLING: Third party hangarage. In-house

maintenance up to Citation series, King Air and Hawker 400-1000 series, Beechjet and Premier 1. Third party catering by Gate Gourmet. PASSENGERS: GA terminal - with customs. Own vip

facilities including lounge and office services - wireless internet and cable TV. Limo access to aircraft.

Private Jet Charter plans new offices Celebrating Royal approval: Air Partner’s Simon Wheatley and Mark Briffa.

Midlands airport. He was brought back on track through being taken to connect with a flight direct from Doncaster airport to Zurich.” Twidell adds: “2011 promises to be an exciting year. Despite the economic downturn, the last 12 months presented many opportunities for the private jet industry, not least through increased levels of short-term enquiries and bookings due to airline failures during snowfalls, ash clouds and industrial action.” He predicts: “The new Embraer Phenom 300 will be a major player in the small and medium-sized jet categories, embracing the gap between the two – much as Embraer’s Legacy did for the medium to large categories five years ago.” Ad-hoc charter will continue to grow as a sub-sector of the industry as existing private jet users migrate from other options, Twidell adds.

ProAir’s Elmar Monreal (pictured) says 2010-2011, like 1996-1997, evidenced recuperation after an economic downturn. “The signs for

airport on other (western) side of runway. Own vip facilities including lounge and office services - three crew restrooms in hangars and vip lounge. OTHER SERVICES: Aircraft, helicopter and boat brokerage

as well as city tours; handling services, flight support and discounted fuel arrangements also offered at all other Turkish airports.

OPS MANAGER: Mr. Ilker Tunali

HANDLING: Third party hangarage. Third party

maintenance. Third party catering.

PrivateFly appoints Smith as bdm Richard Smith has joined PrivateFly.com in the new role of business development manager. This follows Alex Nott’s appointment as web site manager in July and continues PrivateFly’s UK team expansion after its successful first round investment funding. Smith formerly held product management roles at lastminute.com and was business development manager at Priority Travel Group and says he will focus on partnerships in the corporate and leisure sectors.

CF and ACS launch global partnership

WEB: www.air-mark.com

FLIGHT OPS: 24hr ops. 24hrs. No flight planning. Weather by Met Office. Crew transport by taxi to hotel. Crew rest rooms at hotel.

2011 are definitely positive,” he adds. ProAir reports that, since 1997, the number of charters has increased to between 600 and 800 flights per year and the company’s Andreas Wald says 2011 will see the establishment of a broader client base.

Aberdeen Signature Flight Support TEL: +44 1224 723 636

Chapman Freeborn and ACS Consolidated Group have formed a new global partnership designed to deliver an enhanced service to their clients. The companies say that ACS aviation safety auditing and compliance expertise and Chapman Freeborn’s global aircraft charter and leasing services will be leveraged for optimum results. ACS is accredited by IATA to conduct IOSA and ISAGO audits. It is a Flight Safety Foundation registered BARS Audit Company.

WEB: www.signatureflight.com OPS MANAGER: Brian Scott FLIGHT OPS: 0615 - 2230 LT (24hrs O/R). Flight planning

by staff (ops office). Weather by Met Office and computer (ops office). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, TV, Xbox, DVD, free Wi-Fi). 5 mins to preferred hotel.

International Air Charter, which marked its 20th anniversary by changing its name to Private Jet Charter, plans to open new offices in Moscow and Florida in 2011. Hugh Courtenay, founder and ceo, says: ‘The rebranding reflects the fact that we nowadays focus almost exclusively on luxury private jet charter.” Courtenay, who founded the business in the UK in 1991 with just one office, says its growth into a network including an office in Nice, France, and a significant presence in the Middle East from a busy base in Dubai, is partly due to the development of aircraft sourcing technology. “The Computerised Aircraft Tracking System enables our aviation consultants to source available aircraft at the click of a mouse, by aircraft type, number of seats, year of manufacture and at any location in the world. When a customer calls with an enquiry, we can almost instantly provide details of the most suitable for the clients’ itinerary and we can give a price indication, there and then.”

Air Charter Ltd updates image Air Charter Ltd says a website redesign and updated branding including a new logo, website and corporate identity has given it a fresh and contemporary appeal. “The previous look, which we’d had since inception in 1992, was very dated and in desperate need of an overhaul. It did not reflect the modern way in which Air Charter operates,” says co-owner and md Tim Procter.

Belfast International Eurojet Aviation TEL: +44 2894 422 646 WEB: www.eurojet.eu.com OPS MANAGER: Gavin Bull

Caledonian - light maintenance, oxygen and nitrogen only. Third party catering by Harry Fraser Catering.

FLIGHT OPS: 0630 - 2130 Mon-Fri, 0900 - 1700 SatSun, other times O/R. Flight planning by staff and pilot terminals. Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. 3 mins to preferred hotel.

PASSENGERS: Signature operates the only FBO at EGPD.

HANDLING: No hangarage. No maintenance. Third party

Own vip facilities including lounge - pax lounge with TV, DVD, tea, coffee, snacks and free Wi-Fi.

PASSENGERS: Own vip facilities including lounge and

HANDLING: No hangarage. Third party maintenance by

catering by the Culloden Estate and Spa.

PASSENGERS: GA terminal. Own vip facilities including

lounge and office services.

Gozen Air Services TEL: +90 212 465 5335 WEB: www.gozenair.com OPS MANAGER: Ms. Ayse Gokpinar FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (Air Data and Eurocontrol). Weather by Met Office and computer (SITA and email). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (equipped with computer, ADSL, printer, satellite TV, free hot and cold soft drinks). 5 mins to preferred hotel.

PROMOTING PROFESSIONAL STANDARDS IN AIR CHARTER BROKERAGE

HANDLING: In-house hangarage up to G-V. Third party

maintenance by Turkish Technic & MNG Technic up to and including all types of aircraft. Third party catering by Turkish Do&Co, LSG Sky Chefs and local international hotels & restaurants. PASSENGERS: GA terminal - positioned at north end of

WWW.BACA.ORG.UK

THE BALTIC AIR CHARTER ASSOCIATION

EUROPEAN BUSINESS AIR NEWS

20 FEBRUARY 2011

office services - Eurojet operates from its own private executive jet centre adjacent to main terminal.

Belfast City (George Best) Eurojet Aviation TEL: +44 2890 457 777 WEB: www.eurojet.eu.com OPS MANAGER: Gavin Bull FLIGHT OPS: Airport hours. Flight planning by staff and pilot terminals. Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (private crew lounge). HANDLING: No hangarage. No maintenance. Third party

catering by the Culloden Estate & Spa. PASSENGERS: GA terminal. Own vip facilities including

lounge and office services - business aviation centre with separate pax and crew lounge, computer access, wi-fi and ops support.

Birmingham Signature Flight Support TEL: +44 121 782 1999 WEB: www.signatureflight.com OPS MANAGER: Peter Norwell FLIGHT OPS: 0600 - 2400 (24 hrs O/R). Flight planning by staff and pilot terminals (Crew computer and printer). Weather by computer (Copperchase). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, light snacks, TV, DVD, Xbox and free Wi-Fi). 10 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party

catering by Citynet.

Rizon Jet enhances UK and Middle East facilities Rizon Jet reports that it is progressing well with the development of its MRO facility and FBO terminal in Doha, Qatar and its new facilities at London Biggin Hill. Patrick Enz, ceo, says: “A substantial investment in these two business aviation centres has been made to guarantee that they comprise the latest technologies and are state-of-the-art. Combined, they will create an additional 90 new jobs.” Enz says Rizon Jet has built up its operations and engineering capability and strengthened its management. Capt Javed Latif has joined as director of operations, Simon D’Oyly as director of sales and aircraft management and Paul Macintyre as manager of maintenance. Doha-headquartered Rizon Jet aims to offer approvals for

maintenance accreditation on Bermudan, Isle of Man, Pakistan, UAE and Saudi Arabian-registered aircraft as well as Qatar CAA 145 and EASA 145 maintenance approvals. Rizon Jets’s new FBO in Doha will

have direct access to the apron. The terminal will feature four fully enclosed private lounges as well as an open lounge area with a water feature, indoor garden, duty free area as well as a male and female

prayer rooms. Enz says: “With a very sizable hanagar it is capable of accommodating four Global XRS or nine Challenger 604/605 aircraft. Adjoining in-house workshops and technical offices cover 1,579 square metres,” In parallel with developments at Doha, Rizon Jet opened its brand new hangar at London Biggin Hill Airport at the end of August 2010. The two level FBO-vip terminal will be completed in April 2011 just ahead of EBACE. Enz says: “Sourcing the right materials to do the work took longer than anticipated. However, the decisions we have taken to further enhance both FBOs and the consideration and attention we have put into choosing the right management and personnel means that our clients will experience a far superior experience when Rizon formally opens in the spring.”

PASSENGERS: GA terminal. Own vip facilities including

lounge and office services - pax lounge with TV, DVD, free tea, coffee and snacks. Limo access to aircraft.

Bournemouth Signature Flight Support TEL: +44 1202 583 405

Aviation Park West. Own vip facilities including lounge and office services - pax lounge with TV, free Wi-Fi, DVD, tea, coffee and snacks. Limo access to aircraft with prior permission.

HANDLING: In-house hangarage up to B747-400. In-

Cambridge

WEB: www.signatureflight.com

Marshall Business Aviation Centre

OPS MANAGER: Mark Aspin

TEL: +44 1223 373 214

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

WEB: www.marshallbusinessaviation.co.uk

terminals (ops computer via Copperchase). Weather by computer (Avbrief). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (TV, Xbox, DVD, free Wi-Fi, computer with printer, tea, coffee and snacks). 10 mins to preferred hotel.

OPS MANAGER: Allan Rosser

HANDLING: Third party hangarage up to Citation X. Third

party maintenance by CSE Citation Centre up to and including most GA aircraft and business jets. Third party catering by Food on the Move and De Luxe. PASSENGERS: Signature based in CSE Citation Centre in

crew rest facilities with digital TV, DVD, free Wi-Fi and Wii; three en-suite crew cabins for day or night occupation; crew meals provided with daily menu). 1015 mins to preferred hotel.

FLIGHT OPS: 0730 - 2000 Mon-Fri, 0800 - 1900 Sat-

Sun (24hr PPR). Flight planning by staff and pilot terminals (submission of flight plans and air movement messages through FBO ops staff. Dedicated internet terminals and free Wi-Fi available). Weather by Met Office and computer (Crewbriefing, Met Aviation sites and ATIS information in dedicated flight planning room). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (dedicated

house maintenance by Marshall’s authorised Cessna service centre for CE500 series. Comprehensive general aviation maintenance also available. In-house catering by Marshall Business Aviation, Avenance and Elite Catering. PASSENGERS: GA terminal - state of the art FBO with discreet passenger lounges; vip offices; conference facilities; waiting room. Own vip facilities including lounge and office services - vvip room; executive lounge; conference room; break out lounges; numerous shower facilities. Limo access to aircraft with prior permission. OTHER SERVICES: Full suite of customer services,

including event and conference management. Product launches and filming backdrops a speciality.

Universal Spain: focusing on quick turnarounds. WEB: www.tagfarnborough.com

Cardiff

OPS MANAGER: Roger Walker, Airport Ops Director

Signature Flight Support TEL: +44 1446 712 637 WEB: www.signatureflight.com OPS MANAGER: David Pearce FLIGHT OPS: 0730 - 1730 LT (24 hrs O/R). Flight planning by staff (ops computer). Weather by computer (ops computer). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (TV, Xbox, free Wi-Fi, tea, coffee and light snacks). 15 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party

catering by Alpha. PASSENGERS: Own vip facilities including lounge - pax

lounge with TV, VCR, tea, coffee, snacks and free Wi-Fi.

Carlisle

FLIGHT OPS: 0700 - 2200. Flight planning by staff (TAG UK, Universal, Jeppesen & Air Routing). Weather by computer (Jeppesen & Avbrief). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (internet terminals, wireless connection, satellite TV, DVD library and refreshments available). 3 mins to preferred hotel. HANDLING: In-house hangarage up to BBJ2/ACJ. Inhouse maintenance by TAG Farnborough Engineering up to Dassault, Hawker Beechcraft and Bombardier. Third party catering by all major inflight caterers including Absolute Taste, Bon Soiree, De Luxe and Emily’s. PASSENGERS: GA terminal - award winning state of the art vip terminal. Own vip facilities including lounge and office services - vip private lounges, concierge service, conference and meeting room facilities, cafe, crew room and driver’s lounge. Limo access to aircraft. FUTURE PLANS: New set of hangars and extended ramp

Stobart Air

space.

TEL: +44 1228 573 641

OTHER SERVICES: A secure, highly confidential and

WEB: www.carlisleairport.co.uk

discreet service.

OPS MANAGER: A. Judge FLIGHT OPS: 0900 - 1830. Flight planning by staff. Weather by Met Office (OPMET). Crew transport by taxi to hotel. Crew rest rooms at airport facility (crew rest room and airport cafe). 15 mins to preferred hotel.

Glasgow

HANDLING: In-house hangarage. Third party

WEB: www.signatureflight.com

maintenance by Northumbria Aircraft Maintenance. Third party catering by In-house airport catering.

OPS MANAGER: Colm Langdon

PASSENGERS: Own vip facilities including lounge - vip

lounge, soft drinks, TV. Limo access to aircraft with prior permission. FUTURE PLANS: New terminal for commercial and

charter operations.

Doncaster (Robin Hood) TEL: +44 1302 624 844

OPS MANAGER: Stuart Graseley

you need to have confidence in the

the ability of that aircraft to meet your misability of that aircraft to meet your sion requirements. mission requirements.

TheThe same applies to your advertising - you same applies to your advertising need– to have conﬁdence that your media you need to have confidence that your partner will deliver the message accurately media partner will deliver the messageto youraccurately target audience. to your target audience. to achieve to advertise OneOne wayway to achieve this this is toisadvertise in in publications whose circulation is publications whose circulation is audited – and European Business Airsuch and audited European Business Air News is one publication. News is one such publication.

Ask the question – ‘Can you prove that

you reach all of those people you claim

Ask the question - ‘Can you prove that you to?’ We at EBAN are proud to say ‘Yes reach all of those people you claim to?’ We at we can.’ EBAN are proud to say ‘Yes we can’ Please ask to see our latest circulation

Please ask to see our latest circulation statestatement. ment. Contact Mark Ranger on:

+44 (0)1279 714509 mark@ebanmagazine.com

BUSINESS AIR NEWS

Ocean Sky Jet Centre TEL: +44 1292 478 961 WEB: www.oceansky.com

catering.

OPS MANAGER: David McColm

PASSENGERS: Own vip facilities including lounge - self

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (ARINC and AFTN). Weather by computer (Universal, UK Met Office and ARINC). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (two private lounges with quiet areas). 10 mins to preferred hotel.

contained FBO with full facilities.

Edinburgh Signature Flight Support TEL: +44 131 317 7447 WEB: www.signatureflight.com OPS MANAGER: Scott McLaren FLIGHT OPS: 24hr ops. Flight planning by staff (ops office and crew computer with printer). Weather by Met Office and computer (ops office and crew computer with printer). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (TV, DVD, Xbox, free Wi-Fi, tea and coffee). 20 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - pax lounge with TV, DVD, free Wi-Fi, tea, coffee and snacks. E U R O P E A N

Glasgow (Prestwick)

HANDLING: No hangarage. No maintenance. Third party

catering by Alpha and local hotel.

EBAN’s circulation is audited to reach

owners and operators of every business

FLIGHT OPS: 0630 - 2200. Flight planning by staff and pilot terminals. Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, snacks, free Wi-Fi, TV). 10 mins to preferred hotel.

HANDLING: No hangarage. No maintenance. Third party

EBAN’s circulation is audited to reach own-

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (ops office and crew computer with printer). Weather by Met Office and computer (ops office and crew computer with printer). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew room with TV, DVD, Xbox, free WiFi, tea, coffee, snacks and work area). 20 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - pax lounge with TV, DVD, free WiFi, tea, coffee and snacks; conference room on request.

WEB: www.signatureflight.com

Conﬁdence When you are buying When you are buying an aircraft, an aircraft, you need to have conﬁdence in

TEL: +44 141 887 8348

HANDLING: No hangarage. Third party maintenance by BA Loganair up to light maintenance for most business jets. Third party catering by Gate Gourmet.

Signature Flight Support

ers and operators of every business aircraft in aircraftand in Europe and the Middle East. Europe the Middle East. We are the only publication to have such an audit.

Signature Flight Support

TEL: +44 1252 379 002

PASSENGERS: GA terminal - operated by Ocean Sky. Own vip facilities including lounge and office services Business Aviation Centre with several lounges for crew and pax, plus private meeting rooms and boardrooms. Limo access to aircraft. OTHER SERVICES: Only airside FBO; only airside vip lounges; only FBO with toilet and water.

Gloucestershire Flightpartner

Farnborough TAG Farnborough Airport

HANDLING: Third party hangarage up to B747-400. Inhouse maintenance by Ocean Sky Engineering in Manchester up to Bombardier, Cessna and Dassault aircraft. Third party catering by Coast Cuisine.

TEL: +44 1452 856 222

WEB: www.flightpartner.co.uk OPS MANAGER: Bob Burns

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2011 21

FLIGHT OPS: Airport hours. Flight planning by staff. Weather by Met Office and computer. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (crew rates available at good local hotels). 5 mins to preferred hotel.

taxi to hotel. Crew rest rooms within FBO (2 rooms). 15 mins to preferred hotel.

HANDLING: Third party hangarage. Third party

PASSENGERS: GA terminal - own FBO. Own vip facilities

maintenance by Eurojet Engineering. Third party catering.

I N D U S T R Y

N E W S . . .

maintenance. Third party catering by Alpha, local hotels and restaurants.

mobile units provide scheduled and unscheduled maintenance in customer hangars. The specially outfitted trucks carry most of the tools and equipment found in Cessna Citation Service Centers and can handle procedures up to and including Citation X engine exchanges.

including lounge - vip lounge and boardroom. Limo access to aircraft with prior permission.

PASSENGERS: GA terminal. Own vip facilities including

lounge and office services. Limo access to aircraft with prior permission.

Guernsey Aiglle Flight Support

HANDLING: In-house hangarage up to CE750. No

OTHER SERVICES: Available on request.

Leeds Bradford Multiflight

TEL: +44 1481 239 544 WEB: www.aiglle.com OPS MANAGER: Ian Arnold FLIGHT OPS: 0630 - 2100. Flight planning by pilot terminals (Jetplan, high speed internet, wireless hot spot and Jepp View). Weather by Met Office and computer (Avbrief weather subscription plus all other internet based services). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (TV, computer, reclining chairs and full catering facilities. Free use of crew car). 5 mins to preferred hotel. HANDLING: In-house hangarage up to Global Express/GIV

size. Third party maintenance by ASG and Anglo Normandy up to Piper, Cessna and Commander. Third party catering by Sueco. Menus and prices available on request. PASSENGERS: Own vip facilities including lounge and

office services - own ramp, hangar, pax lounge, pilot lounge, TV, conference room, computer, phone and fax. Limo access to aircraft with prior permission.

TEL: +44 113 238 7140 WEB: www.multiflight.com OPS MANAGER: Heather Cawthorne FLIGHT OPS: 24hr ops. PPR. Flight planning by pilot terminals. Weather by computer (Avbrief). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (self contained comfortable crew lounge with internet, wireless, Sky TV, Xbox and the latest games; small briefing area; kitchen facilities). 5 mins (30 mins city centre) to preferred hotel. HANDLING: In-house hangarage up to B757. In-house

maintenance up to Citations plus most other types. Third party catering by local vip catering company (24 hrs notice required for specialist catering). PASSENGERS: GA terminal - located at South Side

Aviation Centre. Own vip facilities including lounge and office services - executive lounge area. Limo access to aircraft with prior permission. OTHER SERVICES: Car cleaning.

Liverpool (John Lennon)

FUTURE PLANS: Upgrade of hangar facilities.

Liverpool Aviation Services (LAS)

OTHER SERVICES: Special tech stop handling rate of £52

TEL: +44 151 486 6161

regardless of aircraft type, if fuel bought at Aiglle’s discounted prices. Also new “Quick stop” rate giving 20% reduction on standard rates, with turn round time of less than one hour. Clearance of cats and dogs travelling from EU into UK under UK Pet Travel Scheme at special handling rate.

ASG Flight Support TEL: +44 7781 132 211 WEB: www.flyasg.co.uk OPS MANAGER: Andy Reddall FLIGHT OPS: 0600 - 2100. Flight planning by pilot

terminals (Staff assistance available). Weather by Met Office and computer (Forecaster available by telephone). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 20 mins max to preferred hotel. HANDLING: No hangarage. In-house maintenance by

ASG Guernsey Ltd. (EASA 145, FAA) up to and including pistons, turboprops and jets. Third party catering by Sueco Outside Catering. PASSENGERS: Own vip facilities including lounge and

office services - FBO with private apron, pax lounge, separate vip lounge, office, and meeting rooms. Limo access to aircraft with prior permission. OTHER SERVICES: Direct transport from aircraft to

destination, and pick up.

OPS MANAGER: Wayne Barrett FLIGHT OPS: 0800 - 1930 LT (24hrs O/R). Flight planning

by staff and pilot terminals (PPS). Weather by Met Office and computer (weather briefing via various sources). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (dedicated lounge area for visiting crew; nearby Marriott South available for day stops; admission to David Lloyd Leisure Complex for nominal charge). 5 mins to preferred hotel. HANDLING: In-house hangarage up to Citation X. In-

house maintenance by Ravenair up to pistons, BE90, and CE500 through to CE560XL and CE650. In-house catering by various off-airport vendors with notice. PASSENGERS: GA terminal - at FBO facility. LAS owns

and operates the only FBO at EGGP. Own vip facilities including lounge and office services - Business Aviation Centre. Limo access to aircraft with prior permission. OTHER SERVICES: Brokerage; aircraft management; in-

house fuelling.

London (Biggin Hill) Biggin Hill Executive Handling TEL: +44 1959 578 552 WEB: www.bigginhillairport.com

FLIGHT OPS: 0630 - 2200 Mon-Fri, 0900 - 2000 Sat,

Sun and Pub Hols. Flight planning by staff and pilot terminals. Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (large pilot lounge with Wi-Fi). 15 mins to preferred hotel. HANDLING: In-house hangarage up to BBJ/ACJ. Third

party maintenance by Jet Aviation, Rizon Jet, PremiAir, Avalon, Avtech & Engineering Ltd and RAS Completions up to and including LR40, 45, 60; Challenger 300, 600, 601, 604, 605; Gulfstream IV, V; Global Express; Falcon 50 series, 2000 Series, 900 series, 7X; BE200, Citation series; Hawker series; BAE 146 & Avro series. Third party catering by on airport caterers, Cuisine Air. PASSENGERS: GA terminal - has three lounges; full

Inverness Signature Flight Support TEL: +44 1667 461 122 WEB: www.signatureflight.com OPS MANAGER: Peter Matthews FLIGHT OPS: Summ: 0600 - 2130, Wint: 0700 - 2230

Mon-Fri, 0700 - 1930 Sat, 0900 - 2200 Sun. Flight planning by staff and pilot terminals (ops office, crew computer with printer). Weather by Met Office and computer (ops office, crew computer with printer). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, snacks, TV, DVD and free Wi-Fi).

catering and hospitality available; NASP compliant. Own vip facilities including lounge and office services capacity to handle flights up to 150 pax. Other dedicated crew and pax lounges available. Limo access to aircraft. FUTURE PLANS: 150,000 sqft of apron has just been

added and new terminal hangar which will handle aircraft up to BBJ size is due for completion June 2011. OTHER SERVICES: Discounts on fuel on request.

Jet Aviation (UK) TEL: +44 1959 579 600 WEB: www.jetaviation.com

HANDLING: No hangarage. Third party maintenance by

OPS MANAGER: Chris Webb/Teresa Johns

Highland Airways - light maintenance, oxygen and nitrogen only. Third party catering by Alpha.

FLIGHT OPS: 0730 - 2100. Flight planning by staff and

PASSENGERS: Own vip facilities including lounge - large

pax lounge with TV, DVD, free Wi-Fi, tea, coffee and snacks; pax and crew car parking.

Isle of Man Island Aviation and Travel Ltd TEL: +44 7624 496 777 WEB: www.iaat.co.uk OPS MANAGER: Chris Byrne FLIGHT OPS: 0630 - 2045 LT. Flight planning by staff and pilot terminals. Weather by Met Office and computer (Muir Matheson Auto Brief). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 10 mins to preferred hotel. HANDLING: In-house hangarage up to Ai320/Global

Express. In-house maintenance. Third party catering by on-site caterers. PASSENGERS: GA terminal. Own vip facilities including

pilot terminals (completed flight plans are forwarded to Biggin Hill ops). Weather by computer (Universal). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (separate room with single bed and two leather recliners with blackout curtains; shower room also available). 25-30 mins to preferred hotel. HANDLING: In-house hangarage up to Global Express. In-

house maintenance by Jet Aviation up to Falcon series, GIV, CE550, CE560, LR35/36, CL601, CL604 and Global Express. Third party catering by Cuisine Air International, De Luxe Catering, Bon Soiree and Absolute Taste. PASSENGERS: GA terminal. Own vip facilities including

lounge and office services - executive terminal with lounge, refreshment centre, meeting rooms, satellite TV, wireless internet. Limo access to aircraft. OTHER SERVICES: Any service can be arranged on behalf

of the customer.

London (Gatwick)

lounge. Limo access to aircraft with prior permission.

Signature Flight Support

FUTURE PLANS: New purpose built GA facility with vip

TEL: +44 1293 569 000

conference area will be completed by end 2011.

Jersey Aviation Beauport TEL: +44 1534 496 496 WEB: www.aviationbeauport.com OPS MANAGER: Ian Louden FLIGHT OPS: 0700 - 2100 LT. Flight planning by staff (internet based system). Weather by Met Office and computer (internet based system). Crew transport by

Walter Brisch has announced his retirement after 40 years with Aero-Dienst. He joined the company in 1970 as an aircraft mechanic, taking over management of aircraft servicing some 20 years ago. He was one of the first people in Germany to employ female aircraft mechanics. “Aero-Dienst was not only an employer but also a second home for me,” he explained at his farewell party. His designated successor is Martin Dabis and Brisch will remain with the company until June 2011 to ensure a smooth transition.

WEB: www.liverpoolhandling.co.uk

OPS MANAGER: Barry Sargent

London Oxford airport has new aprons.

Gulfstream G200 sets speed records

WEB: www.signatureflight.com OPS MANAGER: Evie Freeman FLIGHT OPS: 24hr ops. Flight planning by staff (ops office). Weather by computer (ops office). Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel (crew area with tea, coffee, free Wi-Fi, TV, DVD). 5 mins to preferred hotel. HANDLING: No hangarage. Third party maintenance by

Jet Aviation and FLS up to and including most business jets and all airline types. Third party catering by Cuisine Air and De Luxe Catering.

Dassault sees Middle East potential The Middle East market for business jets is beginning to show signs of recovery as confidence starts to return, says Dassault. The company expects the Falcon fleet in the region to grow by 30 per cent over the next three years.

support and services, Europe, Africa and the Middle East says: “The fleet of Embraer super midsize and large executive jets has grown in the region, with nearly 25 aircraft in operation.”

S-76D production under way Final assembly production of the S-76D helicopter has begun. The new model features allcomposite, flaw-tolerant main rotor blades, an advanced integrated avionics system and autopilot and dual rotor speed for quiet mode operation with active vibration control.

ExecuJet wins EASC approval ExecuJet Aviation Group in Dubai has been appointed a new Embraer Authorised Service Center (EASC) for the Legacy 600 and Legacy 650 executive jets. ExecuJet Dubai will provide scheduled and unscheduled maintenance services at Dubai international airport. Antonio Martini Neto, Embraer vp, customer

Reims Aviation has started production of the 100th F406 in its factory at Reims Prunay. This aircraft, which is intended for a Chinese customer, will be configured in the commuter version. Its delivery is scheduled for the end of 2011.

The European Business Aviation Association (EBAA) has launched a campaign for operators, brokers and passengers to curtail illegal charter flight activity within Europe. To help eliminate such practices, EBAA has published “Is My Flight Legal. Ensure the Safety and Legality of the Business Aircraft you Charter”, which provides guidance to operators and brokers on the subject.

Bombardier has opened a regional support office in Dubai, the sixth to open outside North America in the past three years. It is located at Dubai International Airport alongside the company’s existing parts depot.

Hawker Beechcraft Services in Chester, UK, has received Beechcraft King Air 200 and 300 series repair station ratings from EASA and the FAA. HBS Chester’s new ratings allow it to perform inspections, upgrades, maintenance and alterations.

Hundredth F406 on the line

EBAA campaigns against illegal ops

Bombardier opens support in UAE

Hawker UK gains King Air approvals

A Gulfstream G200 jet recently set two city-pair speed records, connecting Savannah to Keflavik, Iceland, and Keflavik to Vnukovo. The first 2,915 nautical miles leg, with 32-knot tailwinds, at an average speed of Mach 0.75, took six hours and 28 minutes. The second leg, of 1,827 nautical miles from Keflavik to Vnukovo, near Moscow, took four hours, 16 minutes.

Marc Bailey has joined the BBGA as chief operating officer.

Hartzell offers twin-blade Aztec upgrade

BBGA appoints Bailey

Hartzell Propeller has developed a new two-bladed Top Prop propeller conversion kit for Piper PA-23-250 Aztec twin-engine aircraft. The costefficient conversion delivers improved reliability, performance and noise levels. The new 77-inch diameter propeller uses blade-mounted counter-weights to provide redundant assistance to the propeller pitch control and feathering system versus the original configuration that relies heavily on an air pressure charge for these functions.

The British Business & General Aviation Association has appointed Marc Bailey as chief operating officer. He joins Guy Lachlan, who will remain as ceo of the association, and office manager Anne Seckington. Previously at Cobham Aviation Services, he has chaired the BBGA’s engineering committee since 2006.

Al Bateen steps up to Cat 1 Al Bateen Executive Airport, the Gulf region’s first dedicated private aviation airport, has completed its Instrumental Landing System Category 1 upgrade.

Cessna locates Mobile Service Unit at Lyon Cessna has introduced a Mobile Service Unit maintenance truck based in Lyon, France. The first in Europe, it will cover southern France, northern Spain, northern Italy and Geneva, Switzerland. Operating remotely from fixed maintenance facilities, Cessna’s

Multiflight expands training to Blackpool Multiflight is expanding its flight training operation to Blackpool International Airport. The new satellite flight training base will open in April and offer commercial flight training and multi-engine training to complement the company’s existing flight training operation at Leeds Bradford.

For contact details and full news releases, consult www.handbook.aero

EUROPEAN BUSINESS AIR NEWS

22 FEBRUARY 2011

PASSENGERS: Own vip facilities including lounge - vip

for rest rooms, 2 mins walk from FBO). 1 min to preferred hotel.

pax lounge with TV, refreshments and free Wi-Fi. Limo access to aircraft with prior permission.

HANDLING: In-house hangarage up to CL300. Third party

maintenance up to Citation/Beech/Hawker. Third party catering by Chef to Dine For.

FUTURE PLANS: Full refurbishment throughout to include

dedicated crew area.

PASSENGERS: GA terminal - SaxonAir Business Aviation Centre. Own vip facilities including lounge and office services - attached to Business Aviation Centre. Limo access to aircraft with prior permission.

OTHER SERVICES: Dedicated fuel service in cooperation

with Air BP.

London (Heathrow)

FUTURE PLANS: Purpose built business aviation centre

Signature Flight Support

with increased hangarage and apron parking is under construction. This will incorporate office and conference facilities to hire, crew rooms and large open plan vip lounge. Due to open April 2011.

TEL: +44 20 8283 2500 WEB: www.signatureflight.com OPS MANAGER: John Clark

OTHER SERVICES: Helicopter transfers available with inhouse EC120 or EC135 helicopter.

FLIGHT OPS: 24hr ops. 0600 - 2330 LT (24hrs O/R). Flight planning by staff and pilot terminals (dedicated ops office, crew computer with printer). Weather by Met Office and computer (dedicated ops office, crew computer with printer). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge, free Wi-Fi, TV, tea, coffee, computer with printer). 15 mins to preferred hotel.

Skydrift Limited TEL: +44 1603 407 424 WEB: www.skydrift.co.uk OPS MANAGER: Tabs Taberham FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (filed via Flight Operations). Weather by Met Office and computer (Met Office website). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (Holiday Inn is 2 min. walk from Skydrift facility). Less than 5 mins to preferred hotel.

HANDLING: Third party hangarage up to B747. Third

party maintenance by bmi and British Airways up to all types. Third party catering by Royal Blue, De Luxe Catering and LSG. PASSENGERS: Own vip facilities including lounge - self

HANDLING: In-house hangarage up to BE200. In-house

contained FBO with full facilities including two pax lounges.

maintenance. Third party catering. PASSENGERS: Skydrift has own private handling facility

London (London Heliport)

at Norwich. Own vip facilities including lounge and office services - office complex with lounge/restaurant area. Limo access to aircraft with prior permission.

The London Heliport Athens Executive Aviation reports that it is enjoying increasing business. Pictured above from left are Yiannis Stergiopoulos, station manager, Liz Tsoukatou, operations, and gm Panos Stergiopoulos and, pictured below, a team at work.

TEL: +44 20 7228 0181 WEB: www.londonheliport.co.uk OPS MANAGER: Kerri Liddle FLIGHT OPS: 0700 - 2300 LT. Flight planning by staff and

pilot terminals (AFPEx available. Heliport ATC will activate and close flightplans). Weather by Met Office and computer (ATC). Crew transport by taxi to hotel. Crew rest rooms within FBO (internet access available). 10 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including

lounge - pax lounge with coffee, tea and biscuits.

OTHER SERVICES: Discounted fuel available 24/7.

Harrods Aviation TEL: +44 1582 589 317 WEB: www.harrodsaviation.com OPS MANAGER: David Herlihy

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals (completed by operator and adjusted by FBO). Weather by Met Office and computer (Jet Plan system (Jeppesen)). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (lounge and rest area/bunk room within ops building). 10 mins to preferred hotel. HANDLING: In-house hangarage up to B737. In-house

TEL: +44 1279 680 349 WEB: uk.universalaviation.aero OPS MANAGER: Sean Raftery FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

Nottingham (East Midlands) Signature Flight Support TEL: +44 1332 811 179 WEB: www.signatureflight.com OPS MANAGER: Peter Norwell FLIGHT OPS: 0600 - 1800 LT (24 hrs O/R). Flight planning by staff (ops office, crew computer with printer). Weather by Met Office and computer (ops office, crew computer with printer). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, TV, Xbox, DVD, free Wi-Fi, computer with printer). 5 mins to preferred hotel.

WEB: www.oceansky.com

terminals. Weather by Met Office and computer (computerised worldwide weather). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (pilot’s lounge with TV, coffee and cold drinks; crew business centre with Wi-Fi; discounted crew accommodation rates available).

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals.

HANDLING: Third party hangarage. Third party

Weather by Met Office. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew rest room with reclining chairs, sofa, TV and complimentary refreshments). 5 mins to preferred hotel.

maintenance up to Bombardier, Embraer and Gulfstream. Third party catering by airport based vip caterers.

contained facility with vip lounge and ops office.

PASSENGERS: GA terminal - cafe and lounge. Own vip

Oxford (London Oxford)

facilities including lounge - spacious vip facility with wireless internet access. Limo access to aircraft.

oxfordjet

OTHER SERVICES: Customs and immigration clearance

TEL: +44 1865 290 600

adjacent to ramp inside business terminal; assistance with importation into EU; credit provided for UK-only handlers at Stansted; UVair contract fuel available; direct ramp access for pax vehicles; Universal® European Operations Centre (EOC) open 24 hrs; car and limo rental.

WEB: www.oxfordjet.com

Ocean Sky Jet Centre

London (Luton)

Universal Aviation Stansted

PASSENGERS: Own vip facilities including lounge and

office services - vip pax lounge; vvip pax lounge with private washroom facilities; conference room; crew lounge; bunk room; free wireless internet; refreshments; Harrods merchandise available to purchase. Limo access to aircraft with prior permission.

HANDLING: No hangarage. No maintenance. No catering.

rooms available for up to 60 delegates, with tea/coffee facilities and catering if required.

maintenance up to Challenger 600, Global Express and Hawker 125 series. Third party catering by Culinaire, Bon Soiree, Absolute Taste and De Luxe Catering.

FUTURE PLANS: Additional departure lounges.

TEL: +44 1582 798 400

HANDLING: In-house hangarage. In-house maintenance

by licensed Bombardier engineers up to line maintenance for all Bombardier series. Third party catering. PASSENGERS: Own vip facilities including lounge and

office services. Limo access to aircraft with prior permission. OTHER SERVICES: On site immigration and customs

clearance.

Signature Flight Support

TEL: +44 1582 724 182

HANDLING: In-house hangarage up to BBJ2/B727. Third

TEL: +44 161 436 6666

party maintenance by Gulfstream Aerospace and Hamlin Jet Engineering up to GII, GIII, GIV, GV and Hawker aircraft. Third party catering.

WEB: www.oceansky.com OPS MANAGER: Lewis Jones

HANDLING: In-house hangarage up to

PASSENGERS: Own vip facilities including lounge - self

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

terminals (self-service PPS flight planning also available via internet in lounge). Weather by Met Office and computer (PPS or Avbrief). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (free coffee, tea, biscuits, air con and Sky TV). 5 mins to preferred hotel.

E190/A318/A319/BBJ. Third party maintenance by PremiAir, EBAS, Tyler Aeronautica, Airmed and Hangar 8, providing both line and base level support for most turbine aircraft up to Challenger, Citation, King Air, Caravan, Conquest, Hawker, Falcon and Piper. Third party catering by on and off-site in-flight caterers ranging from low cost to vvip - all orders placed via FBO during ops hours.

OPS MANAGER: Julian Moller

contained FBO with full facilities. Limo access to aircraft with prior permission.

pre-owned business aircraft?

FUTURE PLANS: Continuous upgrading and refurbishment

of FBO facilities throughout the year.

London (Stansted)

Aircraft Shopper Online The Aircraft Market in Real Time

Harrods Aviation TEL: +44 1279 665 300 WEB: www.harrodsaviation.com OPS MANAGER: Lee Williams FLIGHT OPS: 0530 - 2300 (other times O/R). Flight planning by pilot terminals. Weather by Met Office and computer (Jet Plan system (Jeppesen)). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge and two bunk rooms). 10 mins to preferred hotel.

www.ASO.com

HANDLING: In-house hangarage up to BBJ/A319. In-

house maintenance up to Sikorsky S-92 & S-76 series, Agusta, Challenger 600 and Global Express. Third party catering by recommended caterers.

ASO has worldwide for sale listings of business jets and turbo-props that will meet every mission profile. With

PASSENGERS: GA terminal - Harrods Aviation is the GAT. Own vip facilities including lounge and office services refurbished vip lounge; vvip lounge with private wash facilities; conference rooms; crew bunk rooms; free wireless internet. Limo access to aircraft with prior permission. OTHER SERVICES: Harrods merchandise available to

purchase.

thousands of listings, ASO.com is the most up to date

Inflite The Jet Centre

and comprehensive online marketplace for pre-owned

TEL: +44 1279 831 000

business aircraft. With powerful search capabilities, customized aircraft email alerts and enhanced buying tools, ASO is the best place to find your next aircraft. Spend less time searching and more time choosing the business aircraft that’s right for you.

Buyers use ASO For more information call +1-732-704-9561 or visit us at www.aso.com

catering by Thistle Hotel. PASSENGERS: Own vip facilities including lounge - self

FLIGHT OPS: 0630 - 2230 (extensions permitted by request 0600 - 2400). Flight planning by staff and pilot terminals (staff available for advice and filing of flight plans, border authority liaison, weather reports). Weather by Met Office and computer (MET website access and AFTN (Brussels)). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (onsite snooze rooms and shower rooms; courtesy shuttle to preferred local hotels where crew rates and day rooms available; low cost on-site bed & breakfast also available). 5 mins to preferred hotel.

WEB: www.signatureflight.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (crew computer and printer). Weather by Met Office and computer (online weather by WSI). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (free Wi-Fi, satellite TV, DVD, Xbox, tea, coffee and snacks). 15 mins to preferred hotel.

Looking to buy a

HANDLING: No hangarage. No maintenance. Third party

WEB: www.inflitejetcentre.co.uk OPS MANAGER: Penny Stephens FLIGHT OPS: 24hr ops. Flight planning by staff (SITA, AFTN, e-mail and CFMU). Weather by computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (dedicated crew accommodation on two floors, including upstairs lounge, and ground floor briefing/working area. Wireless LAN, shower and rest rooms available 24 hrs). 5 mins to preferred hotel. HANDLING: In-house hangarage up to BBJ2. In-house

maintenance by Inflite Engineering Services up to HS125, CL601, CL604, Citation, BAe146, King Air, Do228 and B737. Also Embraer Service Facility. Inhouse catering. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - vip lounge (up to 20 pax) and corporate lounge (up to 120 pax) with full customs and immigration facility; adjacent office suites; arrivals hall which joins onto departure lounge. Limo access to aircraft with prior permission. FUTURE PLANS: Brand new hangar in middle of

construction. OTHER SERVICES: Jet A1 fuel from own fuel bowsers at

competitive prices; conference, training and meeting

Manchester Ocean Sky Jet Centre

HANDLING: In-house hangarage up to BBJ, GV and

Global Express. In-house maintenance by Ocean Sky Engineering, a JAR145 authorised Bombardier maintenance facility, up to and incuding pistons, King Air, all Learjets, DA900, CL604 and Global Express. Third party catering by prior arrangement via FBO. PASSENGERS: GA terminal - Ocean Sky facility. Own vip

facilities including lounge and office services - the only dedicated and purpose built FBO at EGCC with customs and immigration; executive and vip lounges; air conditioning; security screening facility; free tea, coffee and biscuits; both runway and land side access; secure airside apron. Limo access to aircraft with prior permission.

PASSENGERS: GA terminal - meeting rooms; shower rooms; crew kitchen; two pilot snooze rooms; three lounges with IT facilities, satellite TV/DVD/VHS, fax, telephone, Wi-Fi and photocopier; flight briefing room. Own vip facilities including lounge and office services private rooms away from main GA terminal available for increased anonymity and security; 55 and 165 seat on site lecture theatres. Limo access to aircraft. OTHER SERVICES: In-house aircraft polishing and valeting service; sports centre; beauty/treatments room; pilot shop; on site bar and cafe.

OTHER SERVICES: Crew transport to local hotels, hotel and transport arrangement for crew and pax; aircraft and helicopter charter; full on-site security screening.

Newquay (St Mawgan) Weston Aviation TEL: +44 1637 860 551 WEB: www.westonaviation.com OPS MANAGER: Sarah Crowe, regional manager FLIGHT OPS: 0700 - 2200 (extensions available on request). Flight planning by pilot terminals (PPS). Weather by Met Office and computer (Avbrief). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew and pax lounge within FBO and crew day rooms available close to airport at discounted rates). 10 mins to preferred hotel.

MTS of Malmo Sweden have moved to a bigger and more time saving facility. Pictured are Maria and Helmut JohnssonGross.

HANDLING: Third party hangarage up to B757/A320.

Third party maintenance by Skybus. Third party catering. PASSENGERS: GA terminal - Weston Aviation Business

Aviation Centre. Own vip facilities including lounge and office services - private vip lounge and crew rest facilities; crew work area. Limo access to aircraft. OTHER SERVICES: Private aircraft charter/helicopter

transfer, yacht and limousine hire services.

Norwich SaxonAir Flight Support TEL: +44 1603 510 110 WEB: www.saxonair.com OPS MANAGER: Lee McGahan FLIGHT OPS: 0630 - 2130 LT. Flight planning by staff and pilot terminals (PPS/NATS AFPEx). Weather by Met Office and computer (Met Office/IPPC/Crewbriefing). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (Holiday Inn hotel - special crew rates

Southampton Signature Flight Support

TEL: +44 2380 616 600 WEB: www.signatureflight.com OPS MANAGER: Paul Sykes FLIGHT OPS: 0630 - 2200 LT, PPR 2300 LT (24 hrs O/R). Flight planning by staff and pilot terminals (ops and crew computers with printer). Weather by computer (ops and crew computers with printer). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (dedicated crew lounge; quiet room with flat bed; shower room; free Wi-Fi; TV; Xbox; DVD; refreshments). 15-20 mins to preferred hotel. HANDLING: In-house hangarage up to GV. Third party

maintenance by Jet Engineering Technical Support (JETS) up to Do328, Do328J and Hawker/125 series. Third party catering by Food on the Move and De Luxe Catering.

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2011 23

PASSENGERS: Own vip facilities including lounge and

office services - self contained FBO with private apron, conference room. Multi-lingual personnel available. Limo access to aircraft with prior permission.

Marketplace

OTHER SERVICES: Free wireless internet connection in

lounge.

Teesside (Durham Tees Valley)

Contact Mark Ranger on: +44 (0)1279 714509 mark@ebanmagazine.com

Weston Aviation TEL: +44 1325 337 733 WEB: www.westonaviation.com OPS MANAGER: Sara Barker, regional manager

Aircraft for sale

FLIGHT OPS: 0600 - 2200 (extensions on request). Flight

planning by pilot terminals (PPS). Weather by Met Office and computer (Avbrief). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (vip pax lounge, separate crew rest and briefing facilities). 5 mins to preferred hotel. HANDLING: Third party hangarage up to B747. No

maintenance. Third party catering. PASSENGERS: GA terminal - Weston Aviation Business

Aviation Centre. Own vip facilities including lounge and office services - vip pax lounge, crew rest facilities, conference and meeting rooms and short or long term lease office facilities. Limo access to aircraft. OTHER SERVICES: Private aircraft charter and helicopter transfers. Yacht and limousine charter/hire.

Special packages are available for advertising aircraft for sale in EBAN and on our web site (www.ebanmagazine.com). Picture adverts (40 words of text plus colour picture) cost £75 each. You can also choose our new display advertising option for larger inventories.

fwd, toilet and wardrobe aft, direct access door to large baggage compartment, P&W 306B engines on ESP Gold, ER-Tanks, max. range 2,000 nm, APU Honeywell on MSP, Avionics Honeywell Primus 2000, 5 CRT, two owners since new, always hangared, n.d.h., Jörn Deistler, Tel: +49 4881 936693 Germania Executive Aviation. Web: www.germania-executive.com. Email: eurojets@germania-executive.com

Major accomplished in June 2010, ASC 469 complied with. Email for price at yhafiz@arabianjets.com Arabian Jets.

Career opportunities Job advertisements can be placed at a cost of UK£50 per single column centimetre, the minimum depth being five centimetres.

HAWKER BEECHCRAFT

Job opportunity advertisements are also included on the EBAN web site free-of-charge.

EMBRAER 400XP

BOMBARDIER

2007, 1,116 Hrs, 723 landings, 7 pax, P&W engines JT15D-5/-5R, CAMP maintained. 8.33 KHz, RVSM, CVR. Range 1,565 nm. Major maintenance accomplished in September 2010 B Check. Email for price at yhafiz@arabianjets.com Arabian Jets.

Operations Officer Due to further expansion at our Norwich Airport base, we are looking to recruit the above full-time position.

Legacy 650 Challenger 604

Stephen Jones, now at Abu Dhabi’s Al Bateen executive airport, is pictured with Yousif Al Hammadi.

United Arab Emirates

1998, M-EMLI, M-EMLI. S/N 5383, 5,551 TTAF, 2,452 ldgs. Two owners since new. Engines enrolled on OnPoint. Smart Parts+. JAR Ops 1. New paint 2006 and interior refurb 2010. Swift Broadband. EFB’s. A beautiful aircraft. Tel: +1 (202) 559-9325 Loudoun Aviation, Inc (USA). Web: loudounaviation.com.

Immediate delivery. Less than 250 hours t/t. EASA, JAR Ops. 7,223 km range. 13 passengers. Fwd and Aft Lavs. Full onboard conveniences include Internet and e-mail access, large file transfers and videoconferences using a wireless-capable laptop. Contact: Oliver Stone, Tel: +44 793 856 3771 Legacy 650. Immediate delivery. Less. Web: www.businessairinternational.com. Email: oliver@businessairinternational.com

The role will involve operational planning and co-ordination of our fleet of private jets along with aspects of charter sales. A smart, flexible and courteous work ethic is essential.

OUR NEXT ISSUE: MARCH 2011

Experience an advantage, though not essential as full training will be given.

FINAL BOOKING DATE: FEBRUARY 21st

CESSNA

Apply with CV to: Lee McGahan, SaxonAir, Norwich Airport, Norfolk, NR6 6EG lm@saxonair.com

Abu Dhabi Royal Jet TEL: +971 2 505 1801 WEB: www.royaljetgroup.com

Phenom 100

OPS MANAGER: Fahad Mohammed Jassim Basshir FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

CitationJet 525

terminals. Weather by Met Office and computer (full weather briefing with notams). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (two vip lounges/pilots’ rooms, Wi-Fi, refreshments, LCD TVs). 25 mins to preferred hotel.

1999, S/N 525-0358; 2,959 TT; 5 passenger executive interior; on ProParts and Williams International TAP Elite. Make Offer. Contact: John Keeble Tel: + 44 (0) 1582 733615 Twinjet Aircraft Sales (UK) Ltd. Web: www.twinjet.co.uk. Email: jk@twinjetsales.com

HANDLING: Third party hangarage up to BBJ 737. In-

house maintenance by Royal Jet available 24 hours with credit facilities; 3rd party also by Abu Dhabi Aviation and Amiri Flight, Royal Jet’s two parent companies; inhouse maintenance up to BBJ, G300, Learjet, AB139. Third party catering by Abu Dhabi Catering (part of Abu Dhabi International Airport Group).

DORNIER

OTHER SERVICES: ExxonMobil/Avitat Jet A1 and AvGas refuelling with preferential rates; ramp parking; GPU/AUS/ACU & airstairs; Tempus 2000 system for inflight medical emergencies linked to MedAir network; full medevac services with aeromedical team; ground transportation within UAE; hotel booking with preferential rates.

Dubai ExecuJet Middle East TEL: +971 4 601 6400 WEB: www.execujet.net

WE HELP AVIATION SALES PROFESSIONALS GENERATE DEALS

GULFSTREAM

PASSENGERS: GA terminal - with in-house designated

customs and immmigration, security and baggage handling. Own vip facilities including lounge and office services - two exclusive vip lounges with flat screen TV, DVD, VCR; full arabic hospitality services; business centre; meeting rooms; separate executive waiting area; vip car parking facilities; porter & valet services; red carpet vip treatment. Limo access to aircraft with prior permission.

Multiple Phenom 100s. Pre-owned with only 100-500 t/t. Plus 2011 delivery positions. Prices include all options and escalators. EASA, JAR Ops. Aircraft enrolled on ESP Gold Engine and Embraer Executive Care Enhanced programs. Immediate deliveries. Contact: Oliver Stone, Tel: +44 793 856 3771 Business Air International.. Web: www.businessairinternational.com. Email: oliver@businessairinternational.com

328JET “Envoy 3” ER 2001, HB-AEU, Price reduction. MSN 3199, TSN 1,911, CSN 1,527, EASA, JAR-OPS 1, 8 VIP Seats in double club configuration, 6 airline seats, all beige leather, Airshow 400, DVD player, Sat-Phone, Selcal, large galley

G-IVSP 2002, 7,112.3 hrs, 2,701 landings, 14 pax, Rolls Royce Tay 611-8, CMP maintained, 8.33 KHz, RVSM, CVR, FDR Range 4,220 nm.

AMSTAT PROVIDES INDUSTRY LEADING CORPORATE AIRCRAFT MARKET & FLEET DATA Jets

For the latest job opportunities, see:

Turboprops

www.ebanmagazine.com/mag_jobs.html

Turbine Helicopters

OPS MANAGER: Henrik Abitz FLIGHT OPS: 24hr ops. on request. Flight planning by staff and pilot terminals (full-time dispatchers cater for any flight planning needs). Weather by computer (Universal Weather briefings and printing facilities available). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (ExecuJet Middle East has agreements with several hotels located around Dubai). 10-45 mins to preferred hotel. HANDLING: In-house hangarage up to Global Express. In-

In a suite of comprehensive services

Essential reading wherever you are Handbook of Business Aviation in Europe The reference book for fixed wing and rotary business aircraft owners and operators in Europe and the Middle East.

PASSENGERS: GA terminal - available separately for for

www.handbook.aero

OTHER SERVICES: A wide range of concierge services is

available on request.

Handbook of Business Aviation in Asia Pacific

Jet Aviation Dubai

The reference book for fixed wing and rotary business aircraft owners and operators in the Asia Pacific region.

TEL: +971 4 207 3411

www.handbook.aero

WEB: www.jetaviation.com

HANDLING: In-house hangarage up to BBJ or ACJ. In-

house maintenance up to BBJ, Citation 500 series, Falcon 900 and 2000 series, GIV and GV series, Hawker 800 series. Third party catering. PASSENGERS: Own vip facilities including lounge and

office services - independent, private terminal.

and portability, AMSTAT provides the most timely and accurate market information available.

More importantly, AMSTAT provides the tools needed to convert that information into effective marketing

programs

and

valuable

sales

opportunities – turning knowledge into revenue.

VISIT US AT NBAA SCHEDULERS & DISPATCHERS BOOTH # 720

OPS MANAGER: Philippe Gérard FLIGHT OPS: 24hr ops. Flight planning by pilot terminals. Weather by computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO.

Using a globally focused, multi-lingual research team, and a unique combination of live data

house maintenance up to Bombardier business aircraft and Gulfstream G150/G200; authorised service centre for Honeywell engines and APUs; accredited with Rockwell Collins Business Regional System Avionics dealership; holds EASA 145 certificate and other regional approvals. Third party catering by Emirates VIP Catering and top Dubai restaurants. large capacity flights. Own vip facilities including lounge and office services - own vip terminal dedicated to ExecuJet clients.

to meet every business need

Global Business Jet Yearbook The reference book for long range business jet owners and operators worldwide. www.gbjyearbook.com

Information that moves you forward

US 1 877 426 7828 I Int’l +1 732 530 6400 I www.amstatcorp.com

Beechcraft KING AIR / WHY I FLY

For Per and Lars Thrane, King Airs are a part of the family.

THE BEECHCRAFT KING AIR FAMILY: INSPIRING CONFIDENCE LIKE NO OTHER AIRCRAFT Per and Lars Thrane believe in Beechcraft. The brothers have owned quite a few over the years, and they have confidence in the King Air’s ability to perform with greater comfort and more advanced technology compared to some larger, less efficient jet aircraft. Lars operates a broadband-enabled King Air B200GT when on business for Thrane & Thrane, a leader in global satellite communications. Per recently retired as a partner with Thrane & Thrane, but his flying needs continue to expand. Whether visiting northern shipyards for business or going south to client meetings, Per knows that his environmentally-friendly King Air C90GTi will reliably take him from home in Copenhagen, to anywhere in Europe—without fuel stops—safely and with an ease of control that no light jet can match.

LEARN MORE, VISIT HawkerBeechcraft.com/Beechcraft EUROPE, MIDDLE EAST & AFRICA +44 (0)1244.523.803 ASIA-PACIFIC +852.3756.3755

UNITED STATES & THE AMERICAS 1.800.949.6640

European Business Air News ­ February 2011

European Business Air News February 2011