244 by Stansted News Limited

ISSUE 244

FEBRUARY 2014

ExecuJet sees potential for Phenom 300 in Africa

SKYPLAN BETTER

SUPPORT,

BETTER

SOLUTIONS,

BETTER

FLIGHT PLANNING...

SIMPLY BETTER www.skyplan.com SKP-12-017.EBANAd.F.indd 1

11/29/12 10:52 AM

O B F

4 1 0 2 VEY

SUR

EAS seeks greater charter sales online

Busy Legacy 600s vindicate Air Hamburg’s expansion decision as it adds more crews Air Hamburg says the reaction to its two recently acquired Legacy 600s has been ‘amazing’, with both aircraft averaging more than 100 hours per month. “We are convinced it was the right decision to expand in this segment,” says director of marketing and sales Mike Ulka. The company also has a Citation Latitude on order and acquired a Phenom 300 and CJ3 in 2013. A CJ2+ is also set to join the fleet in 2014. Ulka adds that the European business jet market remains extremely price sensitive, and that Air Hamburg’s affiliation with AirClub – celebrating its first anniversary this month – is also helping operators to stay ahead of

...and the winner is... see which FBOs our readers like best. Page 11

Executive Aviation Services has expanded the range of online options for booking its charter services by signing up to new service, ReturnJet. This latest addition puts charter buyers directly in contact with EAS, and ops director Kirstie Turner, seen here with ReturnJet ceo Mark Blanchfield, is enthusiastic about the portal’s credentials. For the full story see page 8.

ExecuJet Africa is expanding its charter fleet with the addition of an Embraer Phenom 300 business jet, which it will manage for a private owner. The aircraft is one of only two Phenom 300s available on demand for charter in subSaharan Africa and brings the operator’s total number of charter aircraft to 42. The latest aircraft will be based at Johannesburg’s Lanseria International airport. Likely sectors will include Johannesburg to Angola, Democratic Republic of Congo and Tanzania. Mike Clark, director of flight operations, says: “We gave the customer a couple of options on the aircraft, and he elected to go for the Phenom. I think they opted for it because it’s an economical aircraft, it has good range, and they don’t need the eight seat capacity of a Learjet 45 or a Hawker. It is our intention to offer it for third party charter as well.” Clark is surprised that the Phenom is an infrequent type in the region: “I just don’t know why these aircraft haven’t been so widely used here up to now. Traditionally people in Africa stay with things that they know, and particularly in that segment this would be the Hawkers or Learjets. The Phenom 300 has a nice cabin and feel to it. The crew like flying it – it is a single crew operation which the guys wanted.” He says that the company will be looking to maximise its service offering in the year ahead: “We have a continual focus on customer satisfaction. That’s the biggest thing, to get the service side of the business right and take it to the next level.”

Air Hamburg director of marketing and sales Mike Ulka says further aircraft management talks are in progress.

the game: “We follow strategies to minimise costs without losing quality. This can only be achieved with strategic partnerships like AirClub and joint procurement projects. “Costs for fuelling, FBO, catering, hotels and recurrent training are being optimised by our specialised procurement department.” Ulka feels that small operators are disappearing due to rising overhead costs caused by EASA regulations, with more favourable economies of scale encountered with a larger fleet, via minimised overheads and ferry flights. “We have better pricing with the fleet the way it is, and generate more revenue,” he adds.

Air Hamburg has hired a number of new pilots in recent weeks, and says that this has been another tactic to remain price sensitive. It no longer conducts fuel tankering for flights within Switzerland due to a substantial tax penalty. Ulka has praised the Rockwell Collins system FOS, installed in April, which communicates relevant data to staff. As for the year ahead, he is buoyant: “We are looking for further growth and to continue our tradition of having happy employees. “We would love to manage more Legacy 600, Phenom 300 or XLS+ for other owners and are in talks with aircraft management clients.”

INTERNATIONAL TRIP PLANNING One call for all your trip planning needs BaseOps International 24/7 Email: info@baseops.com Toll Free: 800.333.3563

BaseOps.com

A PILOT’S PLANE T H AT PA S S E N G E R S L O V E / / Q U I E T, S PA C I O U S C O M F O R T // SUPERIOR PERFORMANCE / / U N B E ATA B L E VA L U E

“With the 400XTi’s superior speed and cabin space we can fly Geneva to Iceland in comfort. That kind of performance i s g re a t f o r o p e r a t i o n a l f l e x i b i l i t y a n d o u r c l i e n t s g e t a b e t t e r e x p e r i e n c e , s o e v e r y b o d y w i n s .” – Captain Dominique Bugnon 400XTi pilot

With a history dating back over 45 years, TAG Aviation leads the world in private and business aviation services.

“The 400XTi is a great success for us. Initially we had some doubts about a remanufactured aircraft but the 400XTi has proved a dependable money maker and a thoroughbred in every way. The ﬁgures speak for themselves – lower operating costs, the longest range in its class and fantastic value. Plus, everybody loves it – pilots, ground staff and passengers most of all.” R O B W E L L S , C E O O F TA G AV I AT I O N

twitter.com/nextantaero facebook.com/nextantaerospace

/ / R E I M A G I N E D / / R E B U I LT / / R E B O R N www.nextantaerospace.com

For more information, please telephone +1 216.261.9000 or email info@nextantaerospace.com

FEBRUARY 2014 3

EUROPEAN BUSINESS AIR NEWS

Blue Jet focuses on building trust in Polish professionalism Blue Jet of Warsaw, Poland, has signed a contract to manage a Global Express, which it is currently converting for EASA operations. The company hopes to operate the aircraft as of June 2014, and it will be managed for a private owner. Ceo Jakub Benke explains that this system has proved a successful means of doing business in central Europe: “In Poland and in this part of Europe, it’s very difficult to buy or lease your own aircraft and make it economically viable if you charter. What we are trying to do is win private owners to manage their aircraft, and if possible to use them for charter. This is the most successful model for us at the moment.” Benke says that owners are especially pleased with the returns they are seeing: “We have owners who are seeing the benefits of the co-operation, meaning that the money is flowing from us to them, not the other way round. But obviously we are not paying for the leasing or financing or any other incurred costs, for example depreciation, which is the biggest burden in this business.” Blue Jet’s mixed fleet is made up of two Challengers, one Global, three Legacies and three Cessnas. The operator has been active for nine

Blue Jet ceo Jakub Benke says that his company is the number one choice in Poland and is now attracting clientele from overseas.

Trusted Bell 429 to carry out HEMS duties for Wiltshire Wiltshire Air Ambulance Charitable Trust (WAACT) has signed a 10-year contract in Swindon, UK, with HeliCharter Ltd for a Bell 429 helicopter, which will come into service at the end of the year after the expiry of the lease on the current 12-year-old aircraft. The charity’s trustees selected the 429 due to its advanced in-flight technology, including the most recent Aerolite equipment, in order to meet optimum HEMS specification. The Wiltshire helicopter will be one of the first Bell 429s to operate as an air ambulance in the UK. It has a top speed of 150 knots and a range of 400 miles, allowing for a rapid response to any incident in the county. The contract with Heli-Charter starts in the late autumn of 2014 and covers the provision, maintenance and flying of the Wiltshire Air Ambulance for up to 19 hours a day, every day of the year. It also includes a replacement helicopter to be provided after five years. The charity

has spent nearly two years reviewing its options as soon as it became clear that the partnership with Wiltshire Police would terminate at the end of 2014. WAACT chairman Richard Youens comments: “While the termination of our long-standing association with the police is much to be regretted, we have taken the opportunity to improve the quality of the service with state-of-the-art equipment at a very competitive cost. Furthermore, the new aircraft will be maintained on a rolling basis whereas the previous helicopter had to be taken offline for six weeks or more every year. “With the loss of our collaboration with the police we will need to fund the full cost of providing the air ambulance alone. However, I can say with confidence that thanks to the passionate support the charity receives from so many people in Wiltshire, the necessary funds, about £2.5m annually, will be found.”

country where you would expect to meet a professional business jet company, so we are fighting stereotypes to some extent.” As to 2014, Benke highlights that the first target will be to play ‘catch-up’ in terms of personnel to match the new aircraft entering the fleet, while maintaining high standards of quality. He will also look to sell effectively on the market, with lots of hours available. Despite his enthusiasm for the arrival of the Global Express, he does warn of the difficulties of selling hours on an aircraft as large as this one: “It is always a challenge with the largest aircraft and it is no different with the Express. The good thing is we already have another one of the type in the fleet so we have the experienced pilots and mechanics, and we are experienced in worldwide operations.” He is anticipating more Russian arrivals: “I hope that the first owner and the first aircraft we have acquired will draw others, purely because he is very happy with the service, I am 100 per cent convinced of that. “He is already paying much less than he used to when his aircraft was operated by a western company. Being transparent and trusted is what we are providing.”

Worldwide AOC starts Finesse’s new chapter

ABS grows at ‘Vienna alternative’ Bratislava ABS Jets of Prague now sees 50 per cent of its business accounted for by its subsidiary base in Bratislava. This operation began in 2004 and has looked after based aircraft since 2009. It offers a full complement of services including line maintenance and charter. Ground operations manager Jan Kralik says: “Bratislava is the perfect location for operators seeking a temporary base in Europe. We have worked hard to establish a highly trained team there and this is reflected in how quickly the base has become a major part of our business.”

years and most of the owners it has attracted so far are from Poland. Benke affirms that it is now the number one choice in the region, with two hangars both large enough to fit three Globals, plus an advanced maintenance division. He says that they are the ‘obvious choice’ in Poland. “We are now starting to attract customers from other countries too, mainly Russia,” he continues. “But you need the contacts and you need to make a start. You need to have a first aircraft for other owners to trust you and that is how we are winning at the moment.” The operator is starting to build a strong reputation among brokers in Russia; the first Legacy was acquired from Moscow and the owner is said to be very happy with the service. Benke now hopes that more Russian clients will be tempted to conduct their business in Poland: “If you look at Blue Jet in the context of other operators in Europe, we are certainly a high quality choice at a reasonable price. Our cost base is much lower than other markets, mainly due to lower costs of labour. “I think we are a very attractive choice for private jet owners from around Europe, it’s just a question of time when people will start trusting us. Poland is not necessarily a

Finesse Executive of the UK has gained a worldwide AOC and is to offer its Falcon 900 for charter from its London Stansted base. “The granting of our AOC marks the culmination of months of hard work, and we are all excited to be starting this new chapter,” says commercial manager Stephen Finch. “Our Falcon 900 is fully available for charter and has recently received a stylish black and silver paint scheme; it really stands out from the crowd.” Finch and his team have benefitted from a close working relationship with Flightworx, which has provided 24/7 flight operations support without the set-up costs associated with a full inhouse ops team. Finesse is in the process of adding a privately managed Global Express to the AOC as well, with further Dassault and Bombardier types to follow. Finch says the company is determined to set realistic targets: “We don’t want to take over the world. We

Stephen Finch is watching the potential of growth markets such as Kazakhstan.

want to be a boutique, niche operator, which gives the owners of the aircraft the highest quality service. “It is very easy in this business to become lost in big thinking. We want to keep things small and would love to have six to eight jets on board in the long run. In the short term we have our first aircraft on the AOC. Two more aircraft are expected in the next couple of months and then a further one

within six months. We are in discussions to bring that number up to perhaps six within the year.” The anticipated Global Express is likely to be based in the Middle East, and a Falcon 900EX is also expected in a central European city such as Vienna. “As we continue to grow we will be bringing more and more resources onboard,” Finch continues, “but we wish to keep our costs low as any small company should. We’ve seen an awful lot of companies conduct big launches and fail just as quickly as they’ve launched due to over-expansion.” The transatlantic market is one which the company will be hoping to break into in the medium term, in light of the three-engine capabilities of the Falcons. Finch also sees growth markets in Kazakhstan and the Middle East as strong targets. “We are looking to Moscow too. This is clearly a huge market, but we feel that it is an achievable one,” he concludes.

Close to the heart of London

Delivery to all UK airports, 24 hours a day, 7 days a week Tel: +44 (0) 1582 879990

orders@highflyingfood.com www.highflyingfood.com

For further information please visit www.bigginhillairport.com

Do you qualify for VAT-free fuel in 2014? With UVair® you receive competitively priced fuel and VAT-compliant invoicing for uplifts throughout Europe. To register for our 2014 European VAT-exemption programme, contact our UVair fuel team at intl.fuel@uvair.com or visit uvair.com/vat to learn more.

4 FEBRUARY 2014

EUROPEAN BUSINESS AIR NEWS

Eclair brings fresh options to central Europe Publisher and editor: .......... David Wright Reporter: .............................. Tom Ryder Designer: .............................. Chris Carr Advertising manager: .......... Mark Ranger Subscriptions: ................ Janet Edwards Send news submissions to Tom Ryder: newsdesk@ebanmagazine.com or call +44 1279 714506 European Business Air News, 134 South Street, Bishop’s Stortford, Hertfordshire, CM23 3BQ England. Telephone: +44 1279 714505 Fax: +44 1279 714519 www.ebanmagazine.com European Business Air News (USPS 009091) is published eleven times each year, monthly except January, by Stansted News Limited, 134 South Street, Bishop’s Stortford, Hertfordshire CM23 3BQ, England. Periodicals postage paid at Rahway, N.J. Postmaster: Send address changes to Stansted News Limited c/o Mercury Airfreight International Ltd., 365 Blair Road, Avenel, New Jersey 07001. Company registered in England no. 2224522. Printed by Sterling. ISSN number: 0959-1311. EBAN is available by postal subscription for eleven issues. Simply send your credit card details and authority for UK£40 within Europe (UK£70 outside Europe) to our subscriptions department, or call +44 (0)1279 714505. EBAN is sent without charge to qualifying business aviation professionals. Please visit the EBAN web site to apply. The opinions expressed by authors and contributors to European Business Air News are not necessarily those of the editors or publisher. Articles appearing in European Business Air News may not be reproduced in whole or part without the express permission of the publisher. European Business Air News is not responsible for unsolicited manuscripts, photographs or artwork.

MENA opens in Riyadh MENA Aerospace Enterprises and ISNA Holding Co. of Saudi Arabia have formed a joint venture in Riyadh to deliver private aviation services in the Kingdom of Saudi Arabia. Called MENA Private Aviation Services, it combines ISNA’s local market knowledge with MENA’s operational and technical capabilities. It will focus on charter sales and private aircraft management and operation, with the use of MENA’s AOC and fleet. Ralph Eisenschmid, executive director for MENA Aerospace says: “Our aviation capabilities are well established at our base in Bahrain so it was natural to extend the group’s capabilities into Saudi Arabia.”

Prague’s Eclair Aviation has only held its AOC since June 2013 but is already carving out a promising reputation for itself, promoting the unusual P180 Avanti alongside a Gulfstream G-200. Accountable manager Radomir Sanak summarises the story so far: “A year ago we found an investor, the owner of two aircraft who was looking for a way to operate them. The aircraft were a G-200 and a Piaggio P180 and luckily we had some previous experience.” He says the investor was not happy with the offers he had from other companies in the area for management of the aircraft, so Sanak and his team put together a plan and decided to establish their own operation. “We started in January and February 2013 to work with our CAA to get the necessary license, and in the meantime we started to operate the aircraft privately. In June we got an AOC for the P180. The G-200 is still private but is going to be on the AOC shortly.” The aircraft still needs to be brought into line with EASA requirements. Sanak is looking to provide flexible services for the owner of the aircraft and will also bring them extra revenue by going into the charter market. “The two aircraft are performing different roles: the Piaggio is more or less flying for the charter market while the G-200 is flying for the owner. The operator is lining up other investors too,” he adds. “We are looking for a flexible solution, and hopefully the plan next year is to bring another two aircraft into our fleet.” The Avanti is a type rarely seen in the mainstream market, and Sanak is very impressed with it. “The Avanti is a very special aircraft. In the past I have worked a lot with Embraers including the Phenom 100 and 300. I spent some time at Opera Jet where we operated Cessna jets. So I think I am in a good position to compare those aircraft. “To be honest I was very surprised by the Piaggio, because you don’t often get a chance to see the aircraft itself in operation, its performance, its economics and its comfort. I’ve heard some negative stories about the aircraft but personally I think it

Eclair Aviation accountable manager Radomir Sanak (left) with Patrik Rypka, captain of the G-200 which is expected to be on the AOC soon.

is underestimated. Maybe this is because of how it looks, but if you look at it just from pure performance and the value it gives for the price, you realise that it is an incredible aircraft.” As for the G-200, it is anticipated that this will be on the Eclair AOC shortly, and it is currently in the maintenance facility during reregistration. Sanak says he has seen a small gap in the market in the case of this and the Piaggio, and feels the P180 has already proved itself: “We started the operation in the middle of summer and since that time we have averaged 40 hours flying a month. The hardest part with Piaggio is to get the clients to the aircraft. Once you get them to it and explain everything to them, usually the reaction is ‘wow’. Everyone is always surprised.”

In a market awash with Mustangs and CJs, Sanak is particularly proud of the value for money the Piaggio offers, and also feels that supermidsize is not well represented around Prague, which is where the G-200 is expected to thrive. He foresees good local demand and also feels the strategic position Prague occupies is crucial, able to serve the area on both the east and the west. Eclair has noticed another trend, that being the tendency of many operators to move their aircraft to different registries such as Malta or Isle of Man, and it has taken part in this trend; the G-200 registration is M-GULF. This aircraft was originally on the N register, which led to confusion for its new owner with paperwork missing. “For us the Isle of

Man was the fastest solution, and I had a tremendous experience with those guys because they were able, in one month, to put the aircraft paperwork together. Of course this is only suitable for private operations, but it is a start,” continues Sanak. Both types are considered new in Eclair’s region of operation, so there was a good deal of work to be done such as bringing pilots and technicians up to speed. Sanak says that the authorities in the Czech Republic proved immensely helpful in the end, after he had strongly considered a San Marino or Maltese switch: “Our authority is starting to work better and better, and we decided to stay here, locally, which is good in terms of handling because you are sitting right next to the authority and can communicate quite well. So at the moment there is not really a reason to move it abroad.” Overseas expertise did however come to the fore in a recent AOG incident, where one of the aircraft was grounded due to a broken bolt in the wheel. Sanak says he enjoyed good support from Jet Aviation at Düsseldorf: “The guys had good experience of Piaggio and it is just a one hour flight from Prague, so they have provided great support in getting it operational again. This has been the very first AOG we’ve had with the aircraft so far.” Sanak is hopeful of ‘better days’ for business aviation in 2014, but has seen an encouraging uptake around Prague: “More and more people here are seeing the advantages of business aviation. I would say there are less people willing to buy aircraft, and that’s basically how the situation is, because nowadays it’s so easy to charter aircraft. We have no problem with parts, we have no problem with the quality of the service you get. So it’s hard to convince people to buy their own aircraft. “But this is something we are working on, to get people to use a different size of aircraft. We feel that for many clients, they could be more satisfied with multiple aircraft types. So we are looking to offer a variety of services, build the fleet, and we are already getting good feedback from the clients where we have used this formula.”

Luxaviation expands again through Unijet acquisition Luxaviation has acquired French operator Unijet through its Belgian subsidiary Abelag. Based at Le Bourget in Paris, Unijet will provide the group with facilities at this important European business aviation airport. As a result, the enhanced group has increased its staff to 350 employees and now has 60 aircraft on its roster, spread over Benelux, Germany and France. The group is pooling operational services such as maintenance, technical documents and insurance in order to create economies of scale. Unijet will keep its existing brand name. Patrick Hansen, ceo of Luxaviation, comments: “The integration of Unijet into our group is the confirmation of Luxaviation’s international growth ambitions, mainly in Europe but also Asia where developments are

currently moving fast. “We chose Unijet because it is a very well-run company, Le Bourget is a key location, and it has a very complementary fleet to the one we have already, especially to the Abelag fleet. We have found success with Abelag since we acquired it a short time ago, and there are a lot of synergies between the French and the Belgian market.” Ceo of Unijet Dannys Famin adds: “We are particularly pleased to be part of a group living a corporate culture very close to the one of Unijet. We will continue to offer our clients excellent services while retaining our identity which is so specific to the French market’s expectations.” Luxaviation says it has now cemented its place as the third largest business aviation group in Europe.

Malta Wings will operate the P2006T that will also be used in training.

Malta Wings brings first P2006T on board A Tecnam P2006T is to be entered on to the Maltese register for the first time as it begins service for operator Malta Wings. It will be based at Malta International airport and be engaged principally in sightseeing flights and air taxi services. On top of its duties to Malta Wings it will also fly for the Professional Aviation Training Academy Malta, for CPL, ME and IR training. The Academy is celebrating its 10th anniversary and is investing in a Tecnam P92JS and an Alsim ALX FNPT 2 simulator.

THIS IS AVIATION AUTHORITY

STANDING BEHIND YOUR JET Highest dispatch rate.*

Best customer experience.*

Largest company-owned global service center network. Unsurpassed service speed. Best spare-parts availability.

*JetNet IQ 2013

FIND US ONLINE AT CESSNA.COM/CITATION-SERVICE

6 FEBRUARY 2014

EUROPEAN BUSINESS AIR NEWS

Bristow AW139s deployed for utility in Tanzania Two AW139 helicopters have entered service in Tanzania for Bristow, having been delivered by the operator’s Kenyan alliance partner Everett Aviation. They arrived in the port of Dar es Salaam in late November after a sea journey from Philadelphia, and were then reassembled and flown to Everett’s Dar es Salaam facility at Julius Nyerere international airport. They have been supporting a major oil and gas contract as of January 2014. “These are the first steps by Bristow into a new market in east Africa,” says IBU area operations and service delivery manager Jon Oakey. “Our alliance with Everett Aviation demonstrates the benefits that can be achieved while working closely with a local partner.” Oakey adds that the partnership and success of getting these aircraft ready for service shows a commitment to achieving operational excellence in a new region of operation, and praises the work and effort put in by the whole team in arranging the specification, delivery and re-assembly of the helicopters. Bristow is also celebrating 30 years of delivering SAR services to Sumburgh in the Shetland Islands, UK, on behalf of the Maritime and Coastguard Agency. Former chief

The Everett and Bristow teams are ready for deployment on the latest Tanzanian contract.

crewman Chris Bond, who was at Sumburgh when the operation began, pays tribute to the achievement: “There is no better way to help our fellow man. I can’t emphasise enough the enthusiasm and commitment of the people that work in the SAR community. “There was one young fellow I remember at Sumburgh, Kieran Murray Junior, that I was pushing on swings with my kids when he was five

years old, and he is now a SAR commander. These are dedicated people who have created an amazing unit and their whole lives revolve around their work.” Additionally, the operator has been successful in securing a fiveyear contract worth around £125 million to provide helicopter services to BP Exploration Operating Company. Bristow will provide helicopter support for BP’s offshore

installations to the west of Shetland and in the east Shetland basin, commencing in July 2015 with two sole-use Sikorsky S-92 aircraft based at Sumburgh. Mike Imlach, Bristow’s director of European operations, looks forward to carrying out the BP missions: “This has been a significant win for Bristow, and we will be operating a safe, efficient service supporting offshore requirements,” he says.

TAG Aviation extends paperless cockpits to Swiss ops Having gone paperless in the UK back in August 2013, TAG Aviation has extended the use of iPad class one electronic flight bags to its Swiss operations. “The paperless technology allows pilots to quickly access up-to-date information which simplifies preflight planning and ensures efficient in-flight operations,” says deputy postholder of flight operations Damien Chollet. “The iPad is a great tool for that, which everybody likes to work with.” “This innovative approach underpins our commitment to industry-leading standards in flight operations, safety and environment.” In addition to a reduction in paper use and printing, TAG aims to achieve savings in fuel consumption by reducing the weight of each pilot’s flight bag taken onboard. A flight bag of documents can weigh up to 20kg compared with an iPad weighing in at half a kilo. The operator will now seek worldwide regulatory approval for its 130-strong fleet.

CJ3 leads the way for Valair while Phenom courts lucrative central European market Portuguese operator Valair continues to find success with its CJ3, after performing more than 650 flight hours with it in 2013. Sales manager Nuno Gomes da Silva is pleased with the demand for the aircraft: “It is a 2008 model which mainly operates in the south of Europe: Portugal, Spain, and in Morocco. Demand is so high that we are currently looking for another one.” The company has a lot of card clients, and offers a package with 25, 50 or 75 hours. Da Silva says the clients only pay for the hours they fly: “If the client flies from Lisbon to Paris where the standard flight time is two hours 25 minutes, if the winds are good we can perform it in two hours 10, and we will then credit these minutes to the client. “On the other side, if it is more than two hours 30 minutes, that is our problem, and clients won’t be charged in this situation.” Valair also has a Phenom 100 which it uses for short duration air taxi flights in central Europe, primarily around Geneva. The central European market is a ‘fantastic’ one according to da Silva, and the Phenom does more flights than the CJ3, although these are short flights

Valair sales manager Nuno Gomes da Silva says fleet expansion is on the cards to meet light jet demand.

and the latter therefore completes more hours. The demand for a light or very light jet remains high, and da Silva foresees fleet expansion in light of this: “At the moment we don’t have the capability to respond to all the demands that we receive. “We could very easily do 40 to 60 per cent more than we are currently flying. We are talking to Cessna to get another CJ3 and we are also in talks with Embraer for another Phenom. These are the aircraft we want,

very quickly, to add to our fleet in the next month.” He feels that despite the central location of a large part of Valair’s operation, being headquartered in Portugal is far from straightforward: “We are on the edge of Europe which is tricky as most things tend to happen in the centre. “But Avinode is a fantastic tool, and through this system along with our local card members, we are able to perform many hours. It gives us the possibility to make and perform a lot of flights that we wouldn’t be able to do if we were only operating in Lisbon.” The operator’s managed Global Express performs routes between Paris and central Africa, while its Falcon 900 also keeps African contracts. Da Silva believes this market will play a pivotal role for Valair in the future, considering its emergence: “I would say that central Africa is incredible. They are flying more and more and the market there is constantly growing. “We have been running legs there for around four years and now have local partnerships. It is amazing the way the market has grown there, especially in Nigeria and Gabon.”

IN OUR NEXT ISSUE Show issue: Business Airport World Expo Regional Review: Denmark Perspectives: The Chief Pilot

The London alternative T +34 609 603 567 E BCN.FBO@menziesaviation.com W http://fbo.menziesaviation.com VHF 131.875, SITA BCNGA7X

+44(0)1234 758114 +44(0)7810 657826

When it comes to cold weather sports at Sochi, Xavier Cauchie and Frédéric Mercier are masters of the snow-covered airport ramp. Cauchie, Customer Service Manager for Russia/CIS, and Mercier, one of our accomplished technicians, will be on site in Sochi—leading our GoTeam, and doing whatever it takes to support Falcon operators. Behind them stands a 24/7 service organization with people and parts to keep you flying. You focus on the games. We’ll focus on the planes.

Falcon Customer Service GoTeams do whatever it takes to turn your AOG into an Airplane On the Go. Learn more at dassaultfalcon.com/go

8 FEBRUARY 2014

EUROPEAN BUSINESS AIR NEWS

Upgraded 767 BBJ returns to the skies for Comlux Comlux The Aviation Groupâ&#x20AC;&#x2122;s vip operator Fly Comlux is bringing its widebody 767BBJ back to the charter market after a major mandatory maintenance check and significant upgrades to the cabin. The aircraft is able to carry large groups of up to 63 passengers in three different cabin compartments including vip quarters, executive quarters and an entourage section. As part of the upgrade package, the cabin has been refreshed with a brand new carpet. Every seat in the executive cabin and the entourage section has been re-upholstered and the cabin now features a brand new humidification system to reduce the dry air issues that are common during flight. Swift broadband satcom for high speed wifi internet and a GSM onboard system have also been installed through the entire cabin. The enhanced inflight entertainment system enables passengers to watch selected contents through iPads that are available onboard. â&#x20AC;&#x153;Since we started operating our 767BBJ two years ago, it has proved to be one of our most successful vip aircraft available for charter. It has a great and unique cabin arrangement; the perfect aircraft for

CEPA names Whyte as chairman

Claire Brugirard, vp aircraft management and charter sales for Fly Comlux, picture with the enhanced 767 BBJ.

world leaders including governments and royal families,â&#x20AC;? says Fly Comlux ceo Andrea Zanetto. â&#x20AC;&#x153;With this upgrade programme, we are investing

and the charter sales teams have already secured many booking requests from our customers,â&#x20AC;? concludes Zanetto.

a lot to provide an even more luxurious and modern environment to our vip passengers. â&#x20AC;&#x153;The aircraft is now back in service

EAS looks for transparency in online booking platforms The Global Show for General Aviation EDNY: N 47 40.3

E 009 30.7

April 9 â&#x20AC;&#x201C; 12, 2014

other online portals. It acts as a facilitator, providing the user with timely and accurate initial information and then allowing them to liaise directly with the operator. They can qualify the quotation and ensure the quality of the customer service provided.â&#x20AC;? ReturnJet is also working with operators such as LEA, Centreline, and Capital Air Charter. It bills itself as the worldâ&#x20AC;&#x2122;s first private jet search engine, connecting customers directly with operators. From its UK base its ambition is to â&#x20AC;&#x2DC;roll out globallyâ&#x20AC;&#x2122; by the end of 2014.

Executive Aviation Services is already making use of several online resources in order to maximise the utilisation of its charter fleet. It uses Avinode and PrivateFly, the latter of which operations director Kirstie Turner describes as â&#x20AC;&#x153;a very forwardthinking broker.â&#x20AC;? Now it is looking to ReturnJet, the latest online medium which launches in early February. â&#x20AC;&#x153;ReturnJet promotes our company and its services with no upfront costs,â&#x20AC;? explains Turner. â&#x20AC;&#x153;By providing the end user with up-to-date aircraft availability and reliable cost estimates, it differentiates itself from

Central Europe Private Aviation has announced that Roger Whyte, a former senior executive with Cessna for over 28 years, is to chair the association for 2014, following outgoing chairman Philippe Lienard. Whyte has extensive experience in global business development and event management, skills which are expected to serve him well as he seeks to strengthen the reputation in the region of the CEPA Expo, which hosted a record number of delegates during its last outing at Prague in November 2013. He has previously held the position of chairman of the Associate Member Advisory Committee and as a board member of NBAA. Whyte was also a founding board member of the Air Charter Safety Foundation. â&#x20AC;&#x153;I have been following the progress of CEPA since its inception and having attended the CEPA Expo, I am impressed with what has been achieved so far,â&#x20AC;? he says. â&#x20AC;&#x153;The support CEPA provides to businesses in the central and eastern European regions complements the activity of organisations such as EBAA by providing a very specific focus. I am looking forward to working with the CEPA team to help take the organisation and the Expo to the next stage of its development.â&#x20AC;?

Roger Whyte is tasked with overseeing the continued growth of CEPA.

Messe Friedrichshafen, Germany nferences o C O R E â&#x20AC;˘A Area â&#x20AC;˘ Engine s Avenue â&#x20AC;˘ Avionic S Expo A P R / S A â&#x20AC;˘U areer â&#x20AC;˘ AEROC expo â&#x20AC;˘ e-ďŹ&#x201A;ight

Pay with the Powerful CardÂŽ Use the Multi Service Aero card to purchase all your handling and fuel services! The Multi Service Aero card is globally accepted by fuel suppliers and handling agents at airports giving you the power to use the merchant of your choice.

Discounted Fuel

7803 0400 1234 5678 qwertys CUSTOMER

ANY A/C

AIRCRAFT REGISTRATION

ab/ad

EXPIRY DATE

YOUR COMPANY NAME

Global Network, Worldwide Acceptance

Cardholder Support Flight Support

www.aero-expo.com

Europe: p: +31 70 770 3222

Gold-Sponsor:

Now accepted as an AVCARD on the AVCARD Network!

North America: p: +1 913 217 9386

www.MultiServiceAero.com

FEBRUARY 2014 9

EUROPEAN BUSINESS AIR NEWS

Inaer wins air ambulance contracts for Madrid and Balearic Islands Inaer Spain has been awarded Madrid’s air ambulance contract by the emergency medical service for the region, Summa 112. It was won through a public tender, and as a result Inaer will operate two medical helicopters under a four-year contract with an option for a twoyear extension. The rotorcraft that will be used to carry out the missions are an AgustaWestland 109 and a Bell 412EP, both fitted with a respirator, a multi-parameter monitor with defibrillation capabilities, electromagnetic pacemakers and syringe infusion pumps. They can also be fitted with a mechanical cardio-compressor and an incubator with assisted ventilation for the transport of

Inaer has undertaken invaluable work at IB-Salut, performing 676 missions last year.

children and newborns. The operator’s crew provision is four pilots, four co-pilots and four technicians. Crew and aircraft are to be positioned at bases in Las Rozas and Lozoyuela.

Another public tender has led to Inaer winning the air ambulance contract for the Balearic Islands. It will continue to partner with IB-Salut, for whom it has provided aerial emergency services since 2000. The two-year contract has options for a further two-year extension, and Inaer will use a King Air 200 and a Bell 412EP to carry out the work. Eight pilots, seven co-pilots and seven technicians have been provided for the contract. In 2013 alone, Inaer carried out 676 missions for IB-Salut, totalling approximately 1,363 flight hours. During these operations, patients have been treated for conditions including trauma, heart disease, stroke and sepsis, as well as babies requiring neonatal transport.

Turkey builds on vip S-92 fleet The Turkish National Police (TNP) has taken delivery of the second of two vip S-92 helicopters, which will serve the Turkish Prime Ministry. The first of the helicopters in the contract arrived in May 2013, with the latest delivery taking place at the end of last year. TNP has used a third S-92 since 2005, and all three aircraft are now providing head of state transportation. Pictured in front of the latest helicopter are representatives from both TNP and Sikorsky.

‘New baby’ Phenom 100 to fulfil short range needs for MHS

Global Jet staff Julia Delmotte and Victor Granados work exclusively on the ACJ319.

Global Jet boosts versatility with ACJ319 A 2011 vvip configured Airbus ACJ319 has been added to the roster of Geneva-headquartered Global Jet. “Our clients expect to enter a luxurious environment and to be given an amazing experience. This is why we are delighted to welcome this aircraft to our fleet,” states marketing and quality director Abner Tato. The latest arrival can accommodate up to 18 passengers in a spacious cabin divided into compartments for conducting business, dining and relaxing. There is also a master bedroom with a queen size bed, an en-suite bathroom featuring a shower and eight single beds in the main cabin. Wifi, iPod docking and printing equipment are also provided. The electronics for the inflight entertainment is fully navigable via four cabin iPads, and the aircraft has a range of 10 hours.

MHS Aviation of Münich has added a Phenom 100 to its fleet, as part of the growth strategy spearheaded by recently appointed chief commercial officer Stefan Buschle. Buschle is excited about the latest arrival: “With this new baby arriving, we fill a gap in the lower end of our fleet. The jet is perfect for business travellers looking for a time-saving and comfortable option to reach smaller European airports. “We are convinced our clients will

love this aircraft; it offers a lot of benefits for a relatively low budget. For example, a flight from Munich to St. Moritz for a ski weekend costs around €6,400, or €1,600 per seat.” The Phenom 100 has proved a popular choice in the very light jet sector and has a range of 1,000nm which means it is capable of non-stop legs on popular city pairs such as Munich-Istanbul and Berlin-Moscow. It will be added to the MHS fleet of five Learjets, five Dornier Do328,

a Challenger 604 and two vipconfigured AW109. Buschle says he has been pleasantly surprised by the client reaction to the Phenom. “We just started offering it to the market and it has been better accepted than we thought. It’s an interesting model to expand our options on the lower level, to get customers that possibly want the smaller aircraft. And for us there is possibly the opportunity, if the Phenom is not available, to

upgrade clients to our Learjet 45 and other segments.” Despite fierce competition in a sector filled with Mustangs, MHS has been able to offer the services of the Phenom at a fair price for both the operator and customer: “The price level we have set for ourselves, which is a good price, has led to plenty of requests and bookings already. We will still have to see how the market accepts it, but it is an encouraging snapshot in a short period of time.”

Baden Württemberg police opts for six EC145 T2 Germany’s Landespolizei Baden Württemberg has ordered six Eurocopter EC145 T2 helicopters, becoming the first law enforcement customer for this evolved version of the twin-engined EC145. The aircraft are due for delivery in 2015 and 2016, and will equip the police force in the south west German state with a highly capable multi-role fleet. The latest rotorcraft feature Arriel 2E engines along with upgraded main and tail rotor gear boxes, digital avionics and four-axis autopilot. “With the procurement of six new police helicopters, we guarantee the highest standard for the police units,” says Reinhold Gall, minister of the interior of Baden Württemberg. “At the same time, the change to a fleet of one helicopter type allows savings in maintenance and training.” The force currently operates Eurocopter-built EC155 helicopters and the MD902 Explorer, both of which are to be succeeded by the T2.

A NEW DEDICATED GENERAL AVIATION SERVICE FOR POLAND

Get off the ground faster! You can now present your Shell fuel&ﬂy card for hassle-free fuelling with excellent operational standards at Warsaw Chopin Airport John Paul II International Airport Kraków–Balice Katowice International Airport. For local information in English or Polish, talk to our dedicated Polish representative: Mieczyslaw Jablonski, mieczyslaw.jablonski@shell.com or +48 519 342 836. Find out more about our services, network and local contacts at www.shell.com/aviation/ppp

QUICK, EASY AND ON YOUR WAY At Shell Aviation, we’re working hard to make it easier for you to do business with us. So, let us introduce you to Shell fuel&fly, the fuel card that helps get you off the ground faster. The name says it all. Just present your card and you’re on your way: no hitches, no hold-ups – no hassle! The key benefits you’ll enjoy with Shell fuel&fly include Shell quality fuels worldwide acceptance at over 300 locations in more than 30 countries* quality service at the airports and beyond competitive pricing leading safety standards: protecting you and your aircraft a team of dedicated professionals available 24/7. Card services network For up-to-date information about card acceptance at specific locations, please visit our People, Prices and Places website: www.shell.com/aviation/ppp. Apply online at www.shell.com/aviation/cards to see if your business qualifies.

*Outside the USA

10 FEBRUARY 2014

EUROPEAN BUSINESS AIR NEWS

w w w. c h a r t e r b r o k e r. a e r o ‘Aviation through the ages’. Director of the company’s private jet division Paul Richardson explains: “We hope that our sponsorship of the London Art Fair will become a springboard to an increasing involvement in the art world. This will not only benefit British artists, but also our clients, to whom we hope to provide access to special events such as this.”

Flaps is now Smarter ACC names Ducksbury ACC Aviation has strengthened its executive jet division with the appointment of Kevin Ducksbury (pictured) as charter manager. He is to lead the continuing development of the department, which saw a 50 per cent increase in private jet business in 2013. Ducksbury has over 25 years of experience in the commercial and operational fields of aviation, and will be based at ACC’s UK head office.

Macdonald joins Hunt & Palmer Hunt & Palmer has appointed David Macdonald as its director of group sales. Chairman Jeremy Palmer comments: “David’s arrival is a significant addition to our senior management team and will serve to strengthen our experience and expertise.” Macdonald adds: “The ideas and growth plans that the board has for the future of our company are extremely positive and exciting.” Macdonald held the position of group sales director at Air Partner until December 2013.

Air Partner sponsors London Art Fair Air Partner was a vip sponsor of the recent London Art Fair. As a partner of the Collectors’ Lounge, the broker staged the work of aviation photographer Paul Cordwell in a photos on canvas exhibit entitled

After celebrating its tenth anniversary in 2013, UK-based Flaps International has changed its company name to Smarter Air Charter Ltd. Director Pete Lynch Williams believes that the new name will have more resonance with the US film production industry, where much of his business has stemmed from. Williams adds that he will continue to offer a ‘boutique’ service which appeals to top sports personalities and Hollywood stars: “We take the view that there’s a lot of trade that the big boys are welcome to. We will concentrate on the provision of high security, close-protection charters for the very top of the market.”

Lancaster promoted at ACS Air Charter Service has appointed Justin Lancaster as its group commercial director, a role he takes over from the newly appointed vice chairman, Justin Bowman. Lancaster has worked for ACS for almost 12 years and was cargo director. Founder and chairman Chris Leach says the the transition was a ‘natural progression.’ Lancaster adds: “Taking over the reins from Justin is a daunting task, but one that I feel I am more than capable of stepping up to. I will be working closely alongside md Ruan Courtney to implement the board’s initiatives going forward, while also remaining the head of our global cargo division.”

The Ascent Jet team are director Regis Aldo Main, finance and legal counsel Ingibjorg-Olof Vilhjalmsdottir, customer service representative Emily Wright and director Carl de Verteuil.

Ascent Jet Exchange app goes live Swiss-based Ascent Jet’s private aviation application ‘Ascent Jet Exchange’ is up and running. The app is a database that allows clients to compare competing operator offers and purchase flights online, with operators selling directly to end clients. The company is looking to offer a significant departure from conventional brokerage with this one-stop shop, where operators are provided with their own log-in details and can then edit the details for aircraft they have available. Clients can also create individual accounts and manage preferences.

PROMOTING PROFESSIONAL STANDARDS IN AIR CHARTER BROKERAGE

WWW.BACA.ORG.UK

THE BALTIC AIR CHARTER ASSOCIATION

The airport at Adler Sochi has opened a dedicated vip Games terminal for winter olympic athletes. Photo: PA.

FOCUS ON SOCHI

Foreign operators may be frozen out with Sochi traffic set to surge For those who see the occasion from a business aviation perspective, Sochi has been viewed as an unusual choice of city in which to host the 2014 Winter Olympic and Paralympic Games this month. Its isolated airport, located on the coast of the Black Sea, is expected to handle up to 200 daily movements during the spectacle, 70 times its usual traffic levels. At the last Winter Games based in Europe in 2006, Turin Airport experienced around 346 business flights over the course of the Games compared to 101 over the same period the previous year. Furthermore, these 16 days accounted for almost 16 per cent of all business flights into Turin for the whole of 2006. As EBAN quickly found out, de-icing is not the only obstacle faced by operators and brokers conducting their business in the region at this frantic time. For business aviation operators and clients who wish to position aircraft at Sochi, parking has been extremely limited and restrictive, to the extent that Ursula Nothmann of Germany’s FAI has declared that it is simply “not possible” anymore. “The procedure of landing followed by exit of passengers followed by immediate departure is mandatory,” she says. “For vip access or to leave via the GAT is another €390 per person.” The nearest airport to Sochi is Krasnodar, which is a 45 minute flight away, yet Nothmann says the parking situation there is much the same, with aircraft instructed to leave straight after landing. Primoz Arko, operations manager for Elit’Avia, also describes the rigid regulations: “Any flights which need long-term parking of two hours or more shall not be granted,” he comments. Arko reaffirms that the only alternative is to reposition to the closest airports, either Krasnodar or Anapa. These alternatives do pose further complications though, as Krasnodar is 100nm north of Sochi, while Anapa is 146nm from the host city. Krasnodar has no more than 50 parking spaces, and as ops manager for PrivateFly Algy Trotter states, spaces are also getting booked up for airports even further afield: “Spaces have been booked at overflow airports including Gelendzhik, Stavrapol and Rostov. It’s also likely

Air Partner has partnered with Russian and German carriers to fulfil its ‘Sochi Express’ freight missions.

that we’ll see increased parking business for Kiev, Istanbul and Athens, which are all within a 90 minute flight of Sochi.” Prices for positioning at south Russian airports are said to have increased in light of events in Sochi. Hangar 8 has made use of its local expertise, utilising airports in Kiev and northern Turkey and shuttling passengers onward: “To support our offering during the event, when customers land at these bases we have access to a helicopter to ensure that they are given the best service possible on their trip,” comments ceo Dustin Dryden. Parking difficulties notwithstanding, Primoz Arko says that he has found the authorities in Sochi and the security staff to be extremely accommodating. “We have encountered no problems in this respect. The measures we are seeing, including the repositioning of aircraft for parking purposes is very common in Russia during events such as this; we see the same during an economic forum for example,” he adds. Something which featured repeatedly in our discussions was the subject of cabotage, that is to say the ruling that all domestic flights from Russian airports to Sochi were under cabotage legislation and could only be performed by Russian operators. This is fairly standard practice but, as AirPartner’s Mike Hill states, it has caused complications with the Winter Olympics in mind: “It’s always been a bit tricky with Russia anyway, and the freight department is completely different to the passenger side. Anyone flying to Russia has to fly from their country of origin, or to their country of

origin. To fly to Russia you either have to be Russian, or if you’re German you have to fly from Germany. “You can’t go from Spain, pick up cargo or passengers from Germany and then fly them to Russia, it’s not allowed. To protect their own traffic rights, the Russians will refuse this.” When Air Partner has been running the Sochi Express, a specialist cargo operation based at Frankfurt to assist with transporting vital equipment to the Games, the broker has got around the issue of cabotage by using either a German or Russian carrier, as these are the only ones permitted. Hill admits that there are fewer complications when sticking with a Russian operator. He maintains that even for Russian aircraft carrying cargo, the slots problem at Sochi is a frequent headache. The final topic concerns the safe passage of the athletes themselves in to Russia, and this issue is one that the operator of Sochi airport, Basel Aero, has met head-on with its dedicated vip athlete terminal. It is using Terminal D at Sochi International which has been built specially for handling olympic athletes and groups of fans. Journalists accredited for the Games are also permitted to use the facility. Test flights for the system successfully handled up to 1.7 tonnes of baggage and all passengers had access to their luggage 15 minutes after landing. The Games Terminal will handle 6,000 athletes and team members from around 85 countries. The 2,600sqm temporary facility boasts customs and border control areas, four check-in counters and 46 passport control booths. Its handling capacity of 420 passengers per hour will help the airport to manage the huge increase in traffic anticipated during the Games. Ceo of Basel Aero Leonid Sergeev says: “Testing of Terminal D has demonstrated a readiness of the airport’s services for the Games. The procedure was made possible by coordination between our operations management centre, engineering centre, aviation security, transport management service, maintenance centre and IT-specialists.” During the Games the airport’s main terminal will be divided into three sectors, in order to optimise passenger flow. ■

EUROPEAN BUSINESS AIR NEWS

This year’s survey of EBAN’s readers is simple proof that excellent service can be achieved in all types of locations and facilities, by attention to detail and a strong customer focus. In 2014 this was clearly demonstrated in Scandinavia, as Swedish and Danish specialists topped the poll for the first time. Both of these are single location operations, with the FBO chains falling away somewhat after a very strong showing last year. Our readers are much happier with the service they received this year, as the overall scores are considerably higher. No fewer than nine facilities scored eight marks or more, compared with just five last year. In this feature we report on some of the highest ranking companies, run through the latest news from FBOs and handlers, and provide our usual full survey of contact information and facilities. We have included all those who responded to our many requests to update and confirm their information. Further details about these and all the other handlers throughout Europe, Russia, the Middle East and Africa can be found online at www.handbook.aero.

Overall FBO rankings 1

Stockholm (Bromma): Grafair Jet Center

8.475

Copenhagen (Roskilde): Roskilde Executive Handling

8.431

London (Stansted): Universal Aviation UK

8.388

Hamburg: Service People

8.361

London (Biggin Hill): Rizon Jet UK

8.312

London (Stansted): Inflite The Jet Centre

8.176

Amsterdam (Schiphol): KLM Jet Center Amsterdam

8.136

Paris (Le Bourget): Dassault Falcon Service

8.053

Palma de Mallorca: Mallorcair

8.038

10 Olbia (Costa Smeralda): Eccelsa Aviation

7.854

11 Toulon (Hyeres): Signature Flight Support

7.805

12 Paris (Le Bourget): Universal Aviation France

7.776

13 Farnborough: TAG Farnborough Airport

7.653

2 3

6 7 8 9

14 Nice/Cote d'Azur: Landmark Aviation/ Map Handling Executive 7.616 15 Nice/Cote d'Azur: Swissport Executive Aviation 7.607 16 Nice/Cote d'Azur: Aviapartner Executive

7.483

17 London (Stansted): Harrods Aviation

7.480

18 Paris (Le Bourget): Signature Flight Support Terminal 1 7.450 19 Paris (Le Bourget): Landmark Aviation

7.409

20 Geneva: TAG Aviation

7.145

21 London (Biggin Hill): Biggin Hill Executive Handling 7.142 22 Geneva: Jet Aviation Geneva 7.027 23 London (Luton): Signature Flight Support

6.556

24 London (Luton): Harrods Aviation

6.539

25 Zurich: Jet Aviation Zurich

6.055

FEBRUARY 2014 11

Self-sufficiency and exceptional personnel are the formula for Grafair’s victorious FBO

The Grafair team in celebratory mood. From left: President Bengt Grafström, Papegojan the parrott, front office manager Malin Novak Eriksson, FBO manager Johan Emmoth and ramp manager Mikael Rosén.

Coming in first place in the EBAN FBO survey is an enviable achievement, and one which has been the culmination of a decade of hard work from founder and president Bengt Grafström and his team at Grafair. His facility, based at Bromma airport in Stockholm, Sweden, has been threatening the top spot for some time, and in 2014 he is delighted that the consistency and quality which his staff stands for has been formally recognised: “Of course it is fantastic that we have hit number one, yet we have understood for several years that we were number one! This has come from customers – they have been telling us so,” he says. “NetJets is a big customer of ours; they fly all over Europe, they are always letting us know that we are the best. But we hadn’t been there yet in the EBAN test, so it was certainly very pleasant to be there.” Grafström moved to Florida in 1976 after finding it extremely tricky to run an aviation business from Sweden. He started a flight school and then a small FBO in Vero Beach, Florida, the home of the Piper factory. Cessna approached him about becoming a dealer and eventually he found himself selling business jets and turboprops to Sweden: “The customers in Sweden were asking me how they should operate the aircraft they were buying from me because they didn’t know any mechanics or pilots. So I thought to myself we had better start a management company,” he explains. Ten years ago the company which has come to be known as Grafair Jet Center was brought to life, with a key principle being to provide outstanding service. “At the time, the airport at Bromma didn’t have any service, and it was a similar story in all of Sweden. According to the American guidelines of what an FBO is – and the word itself comes from the US – we are the first and only FBO in Sweden, where we take care of private jets exclusively and where you can park jets and cars in the vicinity.” Grafström puts his FBO victory down to two crucial factors: “The first of these is control. You have to have control over your operation at the airport, because otherwise you get stuck in regulations and the

airport director’s rules. “We leased a piece of the property, a piece of the land on the airport, which is our territory. On our

territory we then bought all the equipment that we needed. We quickly saw that the snow removal team didn’t work effectively; they

The all-new Turbine Mallard combines classic quality with unmatched speed, comfort and style on land, sea, and air.

1- 8 17- 5 5 6 - 0 7 0 0 W W W. M A L L A R DA I RCR A F T.CO M

were always behind and took the airlines first. The day after everyone else they would come to us and move the snow, and we couldn’t accept that of course.” He immediately gave orders to his colleague Johan Emmoth to go out and get a snow-moving tractor so that the company could be independent in that regard. “But we then found that every time we called for de-icing of aircraft, we were told that other aircraft had more importance and would go before us, so we had to wait.” Grafair knew that high-end directors flying in private aircraft were unlikely to tolerate delays, and consequently a de-icing truck was swiftly purchased. This same pattern was true of the lavatory and water service, until the company found that it had everything it required for complete selfsufficiency and for ‘leading a life of its own.’ As Grafström highlights, “If you’re going to beg someone else to do it they always say ‘well, I have two more customers and we are coming tomorrow.’ That is not good enough for us – we have to do it right at that minute!” It seems very apparent that control is an essential asset. Yet all the infrastructure and equipment will quickly pale into insignificance Continued on next page

EUROPEAN BUSINESS AIR NEWS

12 FEBRUARY 2014

Continued from previous page

without a superb team of staff to carry out the requisite services. “The most important thing to me is that my employees love to give service. You feel much better if you give something than if you get something, and it is a pleasure to give good service. You just have to pick the people that have that feeling.” FBO manager Emmoth quickly emerged as the right man: “Johan was working at the fuel station at that time, fuelling up aircraft. He gave such a good service that I simply had to have him working for me. “He really thinks about the customer and gives good service. That’s why I hired him. He was already a pilot and flight instructor too. He is a fantastic FBO manager and a fantastic man; he works day and night on our projects.” Grafström also heaps praise on his reception team, especially Malin Novak Eriksson. “These two have been the two key people running the FBO: Malin running the ladies, and

Johan running the whole FBO.” He does not believe that anything has particularly changed in the past year to push the company to the very top. Instead he feels that it has been an ongoing process of self-critiquing which has pushed Grafair on to greatness. “We always keep in mind that we have no competition at the airport, so for that reason we have to compete with ourselves and make every month better than the foregoing month,” he says. “Every aircraft we have here will have a red carpet in front of the door when they open it, that is our policy. The ladies in reception take care of everything with coffee, ice cream, flight plans and weather. They all deserve this.” The FBO will now host a celebratory week in mid-February, where it will rearrange the facility and invite its customers to enjoy live entertainment. Grafair’s 28 employees, not to mention resident parrott Papegojan, will have time to savour the moment.

From left, the Roskilde FBO team are FBO manager Berit Jørgensen and FBO officers Mia Daugaard Jørgensen, Annett Puls, Anna Fyrstling and Rikke Stehr.

Silver for Roskilde highlights strength of friendly Scandinavian service

How the FBO feedback system works EBAN keeps track of every business jet, business twin and turbine helicopter in Europe, Russia, the Middle East and Africa, and builds its distribution database from individuals responsible for all these aircraft. Voting in the annual FBO feedback survey is strictly restricted to this unique and vauable list of professionals. Each is able to use the survey form on the magazine mailer sheets throughout the second half of the year, or can vote online at any time through their own secure web page. Voters are excluded from ranking their own company’s facilities. Over 1,700 FBOs, handlers and agents are offered on the voting forms, and readers can vote for as many or as few as they like. A rating out of nine is given for facilities, service, staff and value, from which an average is taken. To minimise statistical aberrations only those facilities receiving at least point seven of one per cent of the total number of votes cast is included in our final league table. Many thanks to all those chief pilots, ops managers and aircraft owners who took the time to complete the survey – your votes have created a fascinating snapshot of FBO standards.

A strong showing from Scandinavia has been seen in this year’s FBO survey, and Danish operation Roskilde Executive Handling narrowly missed out on top honours for 2014. FBO manager Berit Jørgensen is nonetheless delighted, having witnessed her operation climb five places from last year. “When I found out we had come second I had a very big smile on my face, jumping around a little bit, and then I started calling my boss! I was extremely happy, let’s put it that way,” she says. “Of course you always want to be number one and not number two, but we were first time on the list last year when we came seventh. Now we are second and are really pleased. It gives

us something to work for next year.” Jørgensen is pleased that the winner was Scandinavian: “I know that Grafair do a very good job and we are actually quite similar to them. I’m so proud that it is two Scandinavian companies that are first and second. It shows that pilots and passengers really appreciate what we do.” According to Roskilde Executive Handling, which has been operational since 2003, the Scandinavian FBO environment is extremely ‘cosy’ and adopts a down-to-earth approach. “I’m not saying that in the UK or France FBOs are not friendly,” Jørgensen continues, “But in Danish we have a saying that we ‘walk in to people’, meaning that we are very

natural, and we are very good at that. We are constantly smiling and don’t treat people in a snobbish manner. “Our facilities here are very nice but it’s not something with lots of fancy adornments. We take a homely approach. Pilots tell us that they really like to come here – it makes them feel at home and they can relax and do whatever they want here.” She started at the Copenhagenbased facility in June 2012, giving her only half a year to work towards seventh place. This time around she has had a whole year with the team to ensure that ‘guest’ satisfaction – Roskilde never refers to its clientele as customers – is utmost in their minds. As to the employees, Jørgensen

- IO O T - IBIT E E H FR D EX N TE

2014

DISCOVER NEW FBO AND MRO PARTNERS! The international exhibition and training exposition

FBKI0 ;nYbki_l[ 88=7 jhW_d_d] i[ii_edi \eh [n[Ykj_l[ `[j emd[hi WdZ ef[hWjehi The 2014 exhibition also plays host to the BBGA training and conference sessions, with topics including but not limited to: Ground operations and the development of common standards to SAVE ORGANISATIONS FROM SUFFERING DUE TO HUMAN FACTORS ISSUES s (& engineering and what we can learn from that approach to adopting (& IN A MAINTENANCE CONTEXT s #2- AND HOW IT IS DEVELOPING s $ISPATCH TRAINING s !IRCRAFT PERFORMANCE s $ON T VIEW 3-3 AS A REQUIREMENT USE IT AS A BUSINESS IMPROVEMENT TOOL s $ELIVERING CUSTOMER SERVICE s -AINTAINING A SAFE AND SECURE ENVIRONMENT s 0ERMITS AND ACCESS s )4 AND HOW IT CAN SUPPORT US IN A MODERN operation... FULL PROGRAMME AND EXHIBITION DETAILS ONLINE

26-27 MARCH 2014 - LONDON FARNBOROUGH, UK www.BusinessAirportWorldExpo.com

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2014 13

European business aircraft handling survey congratulates all of them, but does single out one staff member for special praise: “I do have one very close employee, Rikke Stehr, who is here with me all day. Before working here she was a flight attendant and she has all of the service attributes with her, plus a winning smile.” “However everyone, including a lot of temps, do a brilliant job. They carry out their duties without question.” The size of Roskilde airport allows for a close relationship with other airport departments, including security and baggage handlers. Jørgensen says they often have to be readied at short notice and are fully prepared for this: “As soon as the flight is here the fuel truck has to be on the apron. We have become very good at making this work. When guests are here things run smoothly, and that is important.” Next year the team will be looking to go one better. “I’m already thinking about how we can improve and change for next time around,” Jørgensen continues. One area which is always in focus is the crew lounge. “With pilots sometimes spending an entire day at the centre, we are permanently on the lookout for ways to make their stay more comfortable and for other sources of relaxation besides the tv or internet. A recent example has been the purchase of a PlayStation with plenty of games.” It was a struggle for Roskilde to build its reputation in the early days, as it was regularly seen as the ‘little brother’ to the bigger Copenhagen airport. But with traffic ever on the increase and the high placing in this survey, the rest of Europe would be well-advised to pay attention to the Danish example.

PASSENGERS: GA terminal. Own vip facilities including lounge and office services - vip lounge with wireless internet access.

Austria Vienna (Schwechat)

Cyprus

Vienna Aircraft Handling T: +43 1 7007 22204

W: www.viennaaircrafthandling.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (two crew lounges with kitchen, internet access, WLAN, TV, DVD also bookable for exclusive use). 25 mins to preferred hotel. PASSENGERS: GA terminal - includes restaurant. Own vip facilities including lounge and office services - vip pax lounge with TV and DVD; conference and meeting rooms for up to 120 pax available; separate vip terminal with secured entrance and courtyard for state visits and special vip arrangements.

Pafos International EDT Hangar Services T: +357 99 378 889 W: www.edthangarservices.com FLIGHT OPS: 24hr ops. Crew transport by taxi to hotel. Crew rest rooms within FBO (crew lounge with interactive services, Wi-Fi and refreshments). 15 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge and office services - pax lounge with shower facilities, refreshments and Wi-Fi.

Czech Republic

Wiener Neustadt/Ost B.A.C.H. FBO T: +43 664 2115420

Prague (Vaclav Havel)

W: www.bachflug.at

FLIGHT OPS: on request. Crew transport by taxi to hotel. Crew rest rooms at hotel. 10 mins to preferred hotel.

ABS Jets

PASSENGERS: Own vip facilities including office services.

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (own facility including crew/ pax lounge, TV, Wi-Fi, refreshments). 3 mins to preferred hotel.

Belgium

W: www.absjets.com

PASSENGERS: GA terminal - at Terminal 3, Ruzyne South. Own vip facilities including lounge and office services - at Hangars C and N, Terminal 3.

Brussels National Abelag Handling T: +32 2 720 5880

T: +420 725 747 997

Aviation Service a.s.

W: www.abelag.be

FLIGHT OPS: 0600 - 2100 UTC Mon-Fri, 0730 - 1630 UTC Sat-Sun (24hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (two crew lounges, vip lounge and kitchenette). 3 mins to preferred hotel.

T: +420 234 624 413

W: www.aviationservice.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (pilot/crew lounge with coffee and soft drinks). 20-30 mins to preferred hotel.

PASSENGERS: GA terminal - Terminal 3. Own vip facilities including lounge - pilot/crew lounge with coffee and soft drinks.

Euro Jet Intercontinental T: +420 2 3334 3362

W: www.eurojet-service.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (assorted refreshments, flat screen televisions, Wi-Fi internet, computers, lounge chairs). 10 mins to preferred hotel. PASSENGERS: GA terminal - Terminal 3 at Prague Airport. Euro Jet has two dedicated crew lounges there and access to vip lounge. Own vip facilities including lounge and office services two vip lounges plus our own hangar space.

Denmark

PASSENGERS: GA terminal - limo and vehicle access directly to apron normally granted for arriving aircraft (tarmac service). Own vip facilities including lounge and office services - vip lounge in Scandinavian design.

Finland Helsinki (Vantaa) Finavia Business Flight Centre T: +358 20 708 2780

W: www.bfcenter.fi

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (quiet lounge available). 5-30 mins to preferred hotel.

Copenhagen (Kastrup) ASE Handling T: +45 2068 5928

hotel. Crew rest rooms within FBO (dedicated FBO service with parking in front of terminal and FBO office; comfortable crew lounge and rest facilities available; free Wi-Fi). 10 mins to preferred hotel.

W: www.asehandling.com

FLIGHT OPS: 0700 - 2300 (24hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (private crew lounge complete with TV, internet, kitchen and private toilet).

PASSENGERS: GA terminal - business flight terminal one mile south-east from main terminal. Own vip facilities including lounge - vip terminal (vip president), vip centre at the main terminal.

France

PASSENGERS: GA and vip pax processed via Terminal 2 - area is private with dedicated security, customs and immigration. Own vip facilities including lounge and office services - ASE can provide all city arrangements including lunching, conference and vip travel, and can also arrange tarmac access to Copenhagen.

Bordeaux (Merignac)

Copenhagen (Roskilde)

T: +33 5 57 92 16 00

Roskilde Executive Handling T: +45 32 31 62 20

W: www.rke.dk

FLIGHT OPS: 24hr ops. 0700 - 2200 LT. 24hrs O/R (airport fee outside normal hours). Crew transport on apron and by taxi to

Landmark Aviation/Map Handling Executive W: www.landmarkaviation.com

FLIGHT OPS: 0700 - 2100. Crew transport by taxi to hotel. Crew rest rooms within FBO. PASSENGERS: Own vip facilities including lounge.

Continued on next page

Thank you! We made it all the way Grafair Jet Center is voted

o -

N 1 FBO EBAN survey 2014

And the winner is... Jörg Toebel is the recipient of an iPad mini after winning the EBAN FBO voters’ prize draw. Toebel is a chief corporate pilot for German packaging company PapierMettler. “I found my way into aviation aged 33, when I first started to attain my private pilot’s license in Frankfurt-Hahn,” he says. “It was always my intention to fly privately, I never went in for the airlines, and so in 1993 I began as a private pilot.” For the last year he has been flying an XLS+ around Europe. “It really is a great aircraft for the region and we have everything we need, including all the refuelling and APU.” Around 12 months ago, Toebel flew a CJ3 from Germany to Wichita, over the Atlantic. “It was the first time I had ever done that. It took a lot of planning because we are not used to flying over the Atlantic with our aircraft. It’s a completely different experience from going over the mainland.” He believes that the most enjoyable part of his work is the travel, which takes him to a wide variety of locations. “The other day I was in Tallinn and Oslo and next week I’m in Nice.” EBAN would like to thank Stephan Krainer of PRIMUS aircraft management solutions for donating the prize.

We stand humble to the fact that you have voted us to become the N -o 1 FBO. This will make our 10 year anniversary extra special and your choice of destination in Stockholm extra easy. Come reach the stars with us!

Stockholm City Airport 1 SE-168 67 Bromma Sweden IATA: BMA ICAO: ESSB

Stockholm’s All Inclusive Full Service FBO

Phone: +46-8-98 26 00 Fax: +46-8-98 26 20 Email: grafair@grafair.se Web: www.grafair.se SITA: BMAGAXH Freq: 131.75

EUROPEAN BUSINESS AIR NEWS

14 FEBRUARY 2014

AIRCRAFT NEWS... M-Class is cleared for night flight Piper Aircraft’s Turkish dealer Baymap Aviation has obtained regulatory approval for night-time visual and IFR operation of Piper’s single-engine M-Class aircraft.

King Air 90 turns 50 Beechcraft marked the 50th anniversary of the first flight of the King Air 90 with several three-ship passes of the company’s current production King Air models over its home airfield, Beech Field in Wichita. Company pilots flew the first official flight of the conforming prototype of the King Air model 90 on the 20th January 1964.

certificates. Maintenance services for the aircraft will continue through Beechcraft’s factoryowned service centre network, Hawker Beechcraft Services, and authorised service centres around the world with Hawker 4000 and Premier ratings.

Sovereign+ debuts Cessna has begun deliveries of the newly-certified Citation Sovereign+ midsize jet, which offers increased range, updated technologies and enhanced performance when compared with the previous model. It is available with a ‘Sovereign Shield’ programme which covers all scheduled maintenance and parts costs for five years or 1,500 flight hours.

Cessna delivers initial M2s Cessna has delivered the first of its Citation M2 light jets following FAA type certification. The M2 has a maximum cruise speed of 400 knots and a range of 1,300 nautical miles. It can operate at airports with runways as short as 3,250ft.

Dassault recruits St-Martin Olivier Zuber’s detailed knowledge of the Falcon product line will be invaluable as he takes up his role for Dassault in Africa

Dassault’s Zuber takes charge in Africa Dassault Aviation has named Olivier Zuber as international sales manager for Africa to help meet growing demand for business jets in the region. Zuber was formerly the company’s Falcon marketing and business development manager for India, having joined the company in 2005. He will be based in Saint-Cloud, France.

Eurocopter rebrands as Airbus Helicopters Eurocopter has been rebranded as Airbus Helicopters, with the naming and designations of its products remaining unchanged.

Textron agrees Beechcraft acquisition Textron, Inc, has agreed to acquire Beech Holdings, LLC, the parent of Beechcraft Corporation, for approximately $1.4 billion in cash. The deal will include the Hawker 4000 and Premier IA type

Dassault has appointed Remy St-Martin to the position of senior director, customer experience. St-Martin will oversee a wide range of departments and activities within the service organisation, including technical support, aftermarket product development and spares. He will also be responsible for developing new support processes and solutions.

G650 celebrates first anniversary Gulfstream is recognising the oneyear anniversary of the first customer delivery of the G650. Since its inception, the company has delivered nearly 50 of the aircraft to customers.

Harrods will be recognised globally for its ISAGO accreditation, and has upped its London Stansted resources.

Harrods Aviation’s endeavours pay off with ISAGO accreditation Harrods Aviation says it is the first independent dedicated business aviation FBO in the world to be accredited with ISAGO status, having successfully passed the IATA audit procedures. The company is one of only 237 ISAGO registered organisations globally, and both the Luton and Stansted FBOs will be recognised. Kerry Besgrove, Harrods Aviation’s operations director, says: “We are extremely proud to be the first Continued from previous page

PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

Lyon (Bron) Aeroports de Lyon Executive Handling T: +33 4 7826 8109

W: www.lyonaeroports.com

FLIGHT OPS: 0630 - 2230 (24hrs on request). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (comfortable flight crew lounge with shower, TV and DVD, courtesy shuttle to hotels within 5 km radius). 3 mins to preferred hotel.

W: www.swissport-executive.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (also in airport and hotel). 10 mins to preferred hotel. PASSENGERS: GA terminal - located between Terminal 2 and Cargo Terminal. Own vip facilities including lounge and office services - Swissport Executive Aviation vip pax lounge, crew lounge and meeting room are located inside the GA terminal.

Signature Flight Support T: +33 4 94 38 20 00

FLIGHT OPS: 0700 - 2100 LT. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, TV, DVD, crew computer and printer, quiet rest area). 10 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge - self contained FBO with full facilities.

Advanced Air Support

Landmark Aviation/Map Handling Executive

T: +33 1 4835 8964

T: +33 5 61 71 84 27

Landmark Aviation/Map Handling Executive

Marseille/Provence

W: www.landmarkaviation.com

FLIGHT OPS: 24hr ops. Crew transport by taxi to hotel. Crew rest rooms within FBO.

W: www.advancedairsupport.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (TV, DVD, video, bar, microwave, air conditioning, internet and fax access). 15 mins to preferred hotel.

Aviapartner Executive

PASSENGERS: Own vip facilities including lounge and office services - private terminal with private car parking, direct access to aircraft ramp, vip lounge, crew sleeping area, separate conference rooms and ops department.

T: +33 4 42 14 33 82

Dassault Falcon Service

W: www.aviapartner.aero

FLIGHT OPS: 0600 - 2130 LT (other times 12hrs PNR). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 35 mins to preferred hotel. PASSENGERS: GA terminal - available 0600 - 2130 LT (other times at additional cost with 24hr PN). Own vip facilities including lounge and office services - largest crew/pax lounge within terminal.

Landmark Aviation/Map Handling Executive T: +33 4 4277 9755

W: www.landmarkaviation.com

FLIGHT OPS: 0600- 2130. Crew transport by taxi to hotel. Crew rest rooms within FBO. PASSENGERS: Own vip facilities including lounge.

Landmark Aviation/Map Handling Executive

PASSENGERS: Own vip facilities including lounge.

Landmark Aviation/Map Handling Executive W: www.landmarkaviation.com

FLIGHT OPS: 0500 - 2300 Mon-Fri. Crew transport by taxi to hotel. Crew rest rooms within FBO.

Nice/Cote d’Azur T: +33 4 93 21 37 37

W: www.aviapartner.aero

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge also in hotel facility). 5 mins to preferred hotel. PASSENGERS: GA terminal - opened in 2010 adjacent to Terminal 2. Own vip facilities including lounge and office services - within the GAT.

Landmark Aviation/Map Handling Executive T: +33 4 9321 8218

W: www.landmarkaviation.com

FLIGHT OPS: 0600 - 0000. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO.

Toulouse (Blagnac)

W: www.landmarkaviation.com

FLIGHT OPS: 24hr ops. Crew transport by taxi to hotel. Crew rest rooms within FBO. PASSENGERS: Own vip facilities including lounge.

Germany Berlin (Schoenefeld) BAS Berlin Aviation Service T: +49 30 6091 78300

W: www.germanaviation.com

FLIGHT OPS: 24hr ops. 0700 - 2200 (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 5-10 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - vip lounge and crew rest within terminal.

PASSENGERS: Own vip facilities including lounge - vip room, bar, international news (TV), newspapers, conference room, projector and sound system.

ExecuJet Europe

Jetex Flight Support

T: +49 308 875 47 00

T: +33 1 74 37 25 22

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge with TV/WLAN; pilot briefing with free internet; shower facilities). 10-20 mins to preferred hotel.

W: www.jetex.com

FLIGHT OPS: 24hr ops. on request. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (dedicated crew lounge; shower facilities; rest areas; satellite TV; Wi-Fi).

T: +33 1 49 34 62 31

W: www.landmarkaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (two snooze rooms and shower). 5-10 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge and office services - conference facilities, refreshments, crew room and meeting room.

Nantes (Atlantique)

Aviapartner Executive

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (TV, internet and phone facilities). 5 mins to preferred hotel.

Landmark Aviation

W: www.landmarkaviation.com

FLIGHT OPS: 0800 - 1800. Crew transport by taxi to hotel. Crew rest rooms within FBO.

T: +33 2 4084 9770

W: www.dassaultfalcon.com

PASSENGERS: Own vip facilities including lounge and office services - separate service facilities for both types of flights with vip lounge “Le Salon” and vvip lounge “Le Royal”.

Montpellier (Mediterranee) T: +33 4 99 52 52 44

T: +33 1 49 34 20 28

W: www.signatureflight.com

Lyon (Saint Exupery)

MT-Propeller Entwickung has received EASA STC for the next generation Quiet Fan Jet five-blade scimitar composite propeller on the PA-46-500TP. The installation provides vibration damping characteristics for almost vibration-free propeller operations and is bonded on nickel alloy leading edge for effective erosion protection.

Embraer’s Legacy 450 has made a successful first flight. The aircraft flew for one hour and 35 minutes, conducting the necessary evaluation of handling and performance characteristics.

T: +33 4 9321 5812

Toulon (Hyeres)

Paris (Le Bourget)

T: +33 4 72 22 51 00

Maiden flight for Legacy 450

Swissport Executive Aviation

machine and direct airside and landside vehicular access. “This simple change in our service offering will greatly enhance the customer experience as they travel through our FBO, reducing transit time considerably and providing the opportunity for passengers on designated flights to arrive at the steps of their aircraft without leaving the comfort, privacy and warmth of their own vehicle,” comments Harrods Aviation md Paul Norton.

PASSENGERS: GA terminal - Lyon Bron is a dedicated business aviation airport. Own vip facilities including lounge and office services - vip lounge “Salon Prestige”.

Five-blade propeller approved for PA46

The Embraer team behind the Legacy 450’s first flight are test pilots Eduardo Camelier and Eugênio Cará, and flight test engineer Carlos Kobayashi.

independent FBO to be awarded the ISAGO accreditation. Our staff have worked tirelessly on this project, and the dedication and input from all has been rewarded and internationally recognised. “I am very pleased that Harrods Aviation can now offer our customers the piece of mind that comes with such accreditation.” Harrods at London Stansted is also enhancing its FBO offering with the introduction of an airside x-ray

Signature Flight Support Terminal 1 T: +33 1 49 92 75 80

W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (dedicated quiet room; work room and lounge for crews; café; free Wi-Fi; TV). 10 mins (LBG), 30 mins (Paris) to preferred hotel. PASSENGERS: Own vip facilities including lounge and office services - Terminal 1 is self contained FBO comprising self service bar for pax and pilots; conference room and vip lounge; separate arrival and departure entrances; pax and baggage x-ray screening.

Universal Aviation France T: +33 1 4835 9638

W: www.universalaviation.aero

W: www.execujet.com

PASSENGERS: GA terminal - ExecuJet is the official operator of the GAT. Own vip facilities including lounge and office services - customs and immigration clearance; first-class reception and pax lounge; executive conference and meeting areas; security screening and ramp access.

Jet Aviation Berlin T: +49 30 6091 8260

W: www.jetaviation.com

FLIGHT OPS: Crew transport by taxi to hotel. Crew rest rooms at hotel.

Signature Flight Support T: +49 30 6091 78340

W: www.signatureflight.com

FLIGHT OPS: 0600 - 2200 LT (24hrs on request). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (private crew room and pax lounge). PASSENGERS: GA terminal. Own vip facilities including lounge and office services - Signature operations office, private crew room and pax lounge.

VIP Aviation T: +49 30 6091 78880

W: www.vip-aviation.de

FLIGHT OPS: 24hr ops. on request. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 25 mins to preferred hotel. PASSENGERS: GA terminal - south of the runway. Own vip facilities including lounge and office services - vip lounge.

FLIGHT OPS: 0830 - 2030 LT (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge and discounted crew accommodation). 10-15 mins to preferred hotel.

Berlin (Tegel)

PASSENGERS: Own vip facilities including lounge and office services - Wi-Fi; vip lounge with courtesy car service from ramp; private prayer room; fully equipped meeting/conference room.

FLIGHT OPS: 0600 - 2300 LT. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 5-10 mins to preferred hotel.

More detailed information on each FBO, including contacts, hangarage, catering and maintenance is available at

www.handbook.aero

BAS Berlin Aviation Service T: +49 30 4101 3010

W: www.germanaviation.com

PASSENGERS: Own vip facilities including lounge and office services - vip lounge next to security control.

Jet Aviation Berlin T: +49 30 6091 8260

W: www.jetaviation.com

FLIGHT OPS: Crew transport by taxi to hotel. Crew rest rooms at hotel.

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2014 15

Cologne-Bonn BACC Business Aviation Center Cologne T: +49 2203 95999 0

W: www.bac-cologne.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounges with approved seating, TV, PCs, W-LAN access, complimentary coffee and soft drinks). 15 mins to preferred hotel. PASSENGERS: GA terminal - owned and managed by Business Aviation Centre Cologne. Own vip facilities including lounge and office services - vip lounges, W-LAN access, TV.

CAS Cologne Aviation Service T: +49 2203 955 1520

W: www.germanaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (own crew lounge with internet access). 20 mins to preferred hotel. PASSENGERS: GA terminal - small building with limited facilities. Own vip facilities including lounge and office services - vip lounge inside GAT.

Dresden Dresden Airport GAT T: +49 351 881 327 W: www.dresden-airport.de/handling FLIGHT OPS: 24hr ops. Curfew 2330 - 0530 LT. Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (one crew rest room available. Hotel facility 1km from the airport). 5 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge.

Dusseldorf DAS Duesseldorf Aviation Service T: +49 211 5160 4050

W: www.germanaviation.com

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (communal crew lounge at executive terminal). 15 mins to preferred hotel. PASSENGERS: GA terminal - new building with pax and crew lounges and briefing room. Own vip facilities including lounge and office services.

Greece

Sky Handling consolidates service in Russia with global ambitions Germanyâ&#x20AC;&#x2122;s Sky Handling is reporting an increasing demand in Russia for its flight support network, with general manager Daniel LĂśwenstein emphasising the need for â&#x20AC;&#x2DC;increasingly competitive pricingâ&#x20AC;&#x2122;. â&#x20AC;&#x153;The challenge is to execute our services in time, to have no delays for the operators,â&#x20AC;? he remarks. LĂśwenstein says that fuel is a particular challenge in Russia: â&#x20AC;&#x153;There is a big challenge to avoid high fuel prices for our customers in this region. In the past we faced some issues with the airport with invoicing or raising the amounts for fuel or for third party fuelling.â&#x20AC;? He says that the most difficult request the company has had came recently in Russia, where a landing permit for Moscow was required within two hours. â&#x20AC;&#x153;We just about made it!â&#x20AC;? Sky Handling has sourced further investment which could

Athens International Athens Executive Aviation

W: www.jetaviation.com

FLIGHT OPS: 0600 - 2300. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (lounge). 10-15 mins to preferred hotel.

FBO (conference room, kitchen and crew lounge with internet access, TV and quiet area). 15 mins to preferred hotel. PASSENGERS: GA terminal - in Sector E. Own vip facilities including lounge and office services - crew lounge with internet access, dock-in-port for laptops, TV and quiet area.

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (crew lounge at GAT). 5-30 mins to preferred hotel.

Signature Flight Support T: +30 210 353 3717

PASSENGERS: Own vip facilities including office services well-equipped pax lounge.

Stuttgart

Egelsbach (Frankfurt-Egelsbach)

Rheinland Air Service

Kurz Aviation Service

T: +49 2161 9948 100

T: +49 711 948 3482

T: +49 69 6380 9620

W: www.germanaviation.com

FLIGHT OPS: 0700 - 2100 LT. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 20 mins to preferred hotel.

W: www.ras.de

FLIGHT OPS: 0700 - 2100. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (snooze room). 5 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge - within hangar.

PASSENGERS: GA terminal. Own vip facilities including office services.

Munich

Frankfurt/Main

MAS Munich Aviation Service

W: www.germanaviation.com

PASSENGERS: GA terminal - on south side of airport. Own vip facilities including lounge and office services - vip lounge inside GAT.

Signature Flight Support W: www.signatureflight.com

FLIGHT OPS: 0600 - 2200 LT (24hrs on request). Crew transport by taxi to hotel. Crew rest rooms within FBO (private crew/pax lounge).

PASSENGERS: GA terminal - separate terminal - follow signs for General Aviation. Own vip facilities including lounge and office services - vip lounge.

Signature Flight Support T: +49 89 975 97730

W: www.signatureflight.com

FLIGHT OPS: 0600 - 2200 LT. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (four lounges for crew and pax with TV/DVD, Xbox, games room, free Wi-Fi and cafe/bar). 5-30 mins to preferred hotel. PASSENGERS: GA terminal - 2kms away from main terminal. Own vip facilities including lounge - four lounges; conference room for up 14 people; billiard table; two bars; satellite TV, DVD collection of latest movies; free internet access; exclusive table football.

Ganderkesee (Atlas Airfield)

Munich (Oberpfaffenhofen)

Atlas Air Service

Rheinland Air Service W: www.aas.ag

T: +49 8153 8817 2222 W: www.ras.de

FLIGHT OPS: Crew transport by taxi to hotel. Crew rest rooms at hotel.

Hamburg Air Hamburg Executive Handling T: +49 40 500 59 520

W: www.hamburg-handling.de

FLIGHT OPS: 24hr ops with night restrictions. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 10 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

Service People T: +49 40 59 33 33

Delta Aerotaxi FLIGHT OPS: 0700 - 2300 LT. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 10 mins to preferred hotel.

W: www.universalaviation.aero

W: www.deltaflr.it

PASSENGERS: GA terminal - located next to the civil aviation authority offices. Own vip facilities including lounge and office services - crew and vip pax lounges.

Heraklion (Nikos Kazantzakis)

Milan (Linate)

Signature Flight Support

Ali Trasporti Aerei ATA

T: +30 2810 332 650

W: www.signatureflight.com

FLIGHT OPS: 0800 - 1800 LT (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, computer).

Thessaloniki (Makedonia) Signature Flight Support T: +30 2310 47 8886

W: www.signatureflight.com

T: +39 02 7020 5502

W: www.ata-airport.it

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (special rates available through agreement with nearby hotels). PASSENGERS: GA terminal - pax, vip and crew lounges; security, immigration and customs available 24 hours a day. Own vip facilities including lounge and office services recently renovated pax lounge. Conference room and private office also available.

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (airside and landside vip lounges).

Sky Services

PASSENGERS: Own vip facilities including lounge - airside and landside vip lounges, TV, tea and coffee.

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (inside GAT). 10-20 mins to preferred hotel.

Guernsey

PASSENGERS: GA terminal. Own vip facilities including office services - located inside GAT.

Guernsey

T: +39 02 7020 8179

W: www.skyservices.it

Universal Aviation Italy

Aiglle Flight Support

T: +39 02 7020 0424

T: +44 1481 239 544

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Crew transport by taxi to hotel. Crew rest rooms at airport facility (discounted crew accommodation arranged). 10 mins to preferred hotel.

W: www.aiglle.com

FLIGHT OPS: 0630 - 2100. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (TV, computer, reclining chairs and full catering facilities.; free use of crew car). 5 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge and office services - own ramp, hangar, pax and pilot lounges, TV, conference room, computer, phone and fax.

transport on apron and by taxi to hotel. Crew rest rooms within FBO (with TV, couches, complimentary coffee and W-Lan). 20 mins to preferred hotel.

ASG Flight Support

PASSENGERS: GA terminal - with dedicated GA apron. Own vip

T: +44 7781 132 211

facilities including lounge - vip lounges and conference rooms for up to 20 people with internet and W-LAN.

FLIGHT OPS: 0600 - 2100. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (lounge with

Milan (Malpensa) Sky Services T: +39 02 5858 3584

W: www.flyasg.co.uk

W: www.universalaviation.aero

PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

W: www.skyservices.it

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility. 5-30 mins to preferred hotel.

FLIGHT OPS: 0600 - 2200. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (own crew lounge with internet access).

PASSENGERS: GA terminal. Own vip facilities including lounge and office services - operations office and private crew/pax lounge.

T: +49 4222 450

Florence (Peretola)

Continued on next page

W: www.service-people.de

FLIGHT OPS: 24 hrs O/R. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 7 mins to preferred hotel. PASSENGERS: GA terminal - Building 345. Own vip facilities including lounge and office services.

Karlsruhe/Baden-Baden

FLIGHT OPS: 0700 - 2200. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge with HD-TV, DVD, internet and snacks; two crew rest rooms with deck chairs and beds). 10 mins to preferred hotel. PASSENGERS: GA terminal - RAS Handling operates the business aviation terminal. Own vip facilities including lounge and office services - within terminal.

Schoenhagen Flugplatzgesellschaft SchĂśnhagen T: +49 33731 305 32

W: www.edaz.de

FLIGHT OPS: 0800 - 2030 (O/T O/R). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (with bed, shower and TV). 5 mins to preferred hotel.

COPENHAGEN ROSKILDE AIRPORT Your Shortcut to Copenhagen Best Fuel Prices in Denmark! s &"/ WITH &ULL 3ERVICE (ANDLING s 6)0 ,OUNGE AND &"/ #REW ,OUNGE &ACILITES s 0ERFECT FOR 4ECH STOP s /PEN s .O !IRPORT 3LOTS s .O .IGHT 2ESTRICTIONS s ),3 %QUIPPED !IRPORT s #REW 2EST &ACILITIES !VAILABLE s 3HELL 6)0 *%4

s #ONTRACTED &UEL s -INUTE 7ALK FROM #AR PARK TO !PRON s &AST #HECK )N 0ERHAPS THE FASTEST IN %UROPE s ,ONG 3HORT TERM PARKING FACILITIES s 0REMIUM OR ,IGHT (ANDLING n 9OUR #HOICE s 3HORT 4RANSFER TO #OPENHAGEN #ITY s -2/ n -AINTENANCE 2EPAIR /VERHAUL AVAILABLE AT THE !IRPORT

Smooth, Flexible and Very Fast Hosting with a personal touch â&#x20AC;&#x201C; Sky-High Standards on the ground

PASSENGERS: GA terminal - with crew rest room, lounge, restaurant, briefing room, custom and immigration, conference room. Own vip facilities including lounge and office services - lounge, conference room.

Schwabisch Hall (Adolf Wuerth) Flugplatz Schwaebisch Hall

ACM Business Aviation Handling

T: +49 791 9494 520

T: +49 7229 3022 300

FLIGHT OPS: 0700 - 2000 LT, O/T PPR. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (two crew rest rooms available). 5 mins to preferred hotel.

W: www.acmhandling.de

FLIGHT OPS: 0600 - 2200 Mon-Fri (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within

W: www.edty.de

[ ďŹ nd ]

HAVE A LOOK AT OUR NEW WEBSITE! Copenhagen Airports A/S - Roskilde, Lufthavnsvej 20, DK-4000 Roskilde, Denmark Phone: +45 3231 6220 Âť Fax: +45 32316277 E-Mail: RKEbriefing@cph.dk Âť http:/www.rke.dk Radio Frequency: 131,55 Âť SITA: RKEAPXH Âť AFTN: EKRKZPZX The World Leader in Aviation Market Intelligence | 800.553.8638 | +1.315.797.4420 | jetnet.com

AN ey EB urv in s d BO 2n 4 F 1 20

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (own crew lounge with internet access). 20 mins to preferred hotel.

T: +49 69 690 26206

FLIGHT OPS: 0600 - 2230 LT (24 hrs on request). Crew

PASSENGERS: GA terminal - newly constructed. Own vip facilities including lounge - vip lounge of commercial size.

T: +49 89 973 379 220 W: www.germanaviation.com

FAS Frankfurt Aviation Service T: +49 69 6380 9620

W: www.kurz-aviation-service.com

W: www.sogaerdyn.it

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 15 mins to preferred hotel.

T: +39 055 300 450

PASSENGERS: GA terminal - vip meeting room; two crew

rest rooms with fully reclining aircraft business class chairs. Own vip facilities including lounge and office services - vip lounge.

T: +39 070 212 583

T: +30 210 353 4315

PASSENGERS: GA terminal - located at Gate 12. Own vip facilities including lounge and office services.

signal a move beyond Russia and the CIS: â&#x20AC;&#x153;For 2014 we are going to expand our services worldwide,â&#x20AC;? concludes LĂśwenstein.

Cagliari (Elmas)

Universal Aviation Greece FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (crew lounge at GAT). 10-30 mins to preferred hotel.

Monchengladbach

FAS Frankfurt Aviation Service

W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge, Wi-Fi, TV, refreshments). 5-30 mins to preferred hotel.

General manager of Sky Handling Daniel LĂśwenstein has encountered numerous operational difficulties in his dealings with Russia, but building strong business relationships has proved key in solving them.

Italy Sogaerdyn

PASSENGERS: GA terminal.

PASSENGERS: GA terminal - Jet Aviation operates the executive terminal. Own vip facilities including lounge and office services - pax lounge, meeting rooms.

PASSENGERS: Own vip facilities including lounge and office services - FBO with private apron, pax lounge, separate vip lounge, office, and meeting rooms.

T: +30 210 353 3690 W: www.athensexecutiveaviation.com

Jet Aviation Dusseldorf T: +49 211 421 7062

catering facilities, toilets, TV & Wi-Fi access). 20 mins max to preferred hotel.

EUROPEAN BUSINESS AIR NEWS

16 FEBRUARY 2014

Continued from previous page PASSENGERS: Sky Services facility located inside Terminal 2. Own vip facilities including lounge and office services - all office services and assistance provided; vip lounge with satellite TV and reclinable armchairs; briefing room; free wireless internet.

Universal Aviation Italy T: +39 02 7486 5620

W: www.universalaviation.aero

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (discounted crew accommodation arranged). 10-15 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge.

PASSENGERS: GA terminal - newly refurbished 600 sqm. terminal; three vip lounges; refreshment room; crew rest room; two new vip Mercedes mini vans for crews and customers; Wi-Fi connection and satellite TV set in each vip lounge; bathrooms with shower; aircraft services provided by subsidiary ATA. Own vip facilities including lounge and office services - vip lounge with bar service in main terminal.

Sky Services T: +39 041 862 7070

Sky Services

Verona (Villafranca)

W: www.skyservices.it

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 15 mins to preferred hotel.

Sky Services

PASSENGERS: Own vip facilities including lounge and office services - meeting room; snooze room; vip lounge; shower and rest rooms; internet point; wireless connection; satellite TV; briefing room.

FLIGHT OPS: Crew transport by taxi to hotel. Crew rest rooms at hotel.

Olbia (Costa Smeralda) T: +39 0789 563 480

T: +39 045 80 95 823

W: www.skyservices.it

PASSENGERS: Own vip facilities including lounge - new modern vip lounge, elegantly furnished with wireless internet, internet corner, sat TV and coffee corner.

Eccelsa Aviation

Jersey

W: www.eccelsa.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (snooze room available for crew). 10-15 mins to preferred hotel. PASSENGERS: GA terminal - 4700 sqm executive terminal with separate pax and crew areas, vip lounge, restaurant, bar/coffee shop, snooze-room for crew, free private car parking, and shopping facilities. Own vip facilities including lounge and office services - fully equipped, ceremonial vip lounge is available inside GAT.

Jersey Aviation Beauport T: +44 1534 496 496

T: +39 050 849 713

W: www.deltaflr.it

FLIGHT OPS: 0800 - 2000 LT (24hrs O/R). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (two crew rest rooms - one located airside and one landside). 5-10 mins to preferred hotel. PASSENGERS: GA terminal - located next to Terminal B. Own vip facilities including lounge and office services - operations office, crew and vip pax lounges.

Rome (Ciampino) Ali Trasporti Aerei ATA T: +39 06 6595 9458

W: www.ata-airport.it

FLIGHT OPS: 0600 - 2300. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (as per ATA agreement). PASSENGERS: GA terminal - ATA dedicated pax room. Own vip facilities including lounge and office services - new vip lounge.

Argos VIP Private Handling T: +39 06 7934 0563

W: www.argosvph.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel (either downtown or nearby airport hotels). 10 mins to preferred hotel. PASSENGERS: GA terminal - dedicated terminal offering speed and privacy for pax. Own vip facilities including lounge and office services - vip pax lounge for pax shared by all based handlers.

W: www.aviationbeauport.com

FLIGHT OPS: 0700 - 2100 LT. Crew transport by taxi to hotel. Crew rest rooms within FBO (two rooms). 15 mins to preferred hotel. PASSENGERS: GA terminal - own FBO. Own vip facilities including lounge - vip lounge and boardroom.

Pisa (Galileo Galilei) Delta Aerotaxi

Latvia Riga International Capital Handling T: +371 67 800 555

W: www.capital-handling.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (comfortable, modern crew facilities with Wi-Fi). PASSENGERS: GA terminal - Capital Handling operates a private GAT and heated hangar offering 24/7 ground handling services with direct access to jets from private pax and crew facilities. Own vip facilities including lounge and office services - comfortable, fully equipped vip lounge with business and entertainment amenities; crew lounge with complimentary internet access.

Lebanon Beirut (Rafic Hariri) T: +961 1 622 142/143

W: www.skyservices.it

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (state of art crew lounge and snooze room). 15 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - largest lounge at GAT with seating capacity of more than 50.

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (lounge with TV, internet connection, DVD player). 20 mins to preferred hotel.

FLIGHT OPS: 0700 - 2300 (24 hrs O/R). Crew transport by taxi to hotel. Crew rest rooms within FBO (discounted crew accommodation arranged). 10 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - private vip lounge with internet access, email, fax, phone and complimentary beverages.

Salerno (Pontecagnano) Sky Services T: +39 081 231 1048

W: www.skyservices.it

T: +356 21 375 973

W: www.dc-aviation.com.mt

PASSENGERS: Own vip facilities including lounge and office services - MIA vvip lounge, which is usually used exclusively for politicians, can be made available on request. However, crew rest facility also available.

Netherlands Amsterdam (Schiphol) KLM Jet Center Amsterdam T: +31 20 649 2455

W: www.jetcenter.nl

FLIGHT OPS: 0600 - 2300 LT (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounges with DVD, game console, free Wi-Fi hotspot, PC and printing facilities, pool table, darts and complementary beverages). 5-10 mins to preferred hotel.

Venice (Marco Polo)

Deventer (Teuge)

SAVE Group, Venice General Aviation

Special Air Services

FLIGHT OPS: 24hr ops. 0600 - 2200 LT (24hrs on request). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (partnership with Starwood Chain; hotac and transport

T: +31 55 323 1789

W: www.vlieglessen.nl

FLIGHT OPS: 0700 - 1900 Mon-Fri, 0800 - 1900 Sat, 0900 1900 Sun & Hols. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel.

Warsaw (Frederic Chopin) excel handling T: +48 22 650 3394

W: www.excel-handling.com

PASSENGERS: GA terminal. Own vip facilities including lounge - two pax vip lounges; two crew vip lounges; two office facilities; shop; press/conference room.

FLIGHT OPS: 0600 - 2200 LT. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (separate room equipped with TV, free WLAN, newspapers, coffee, water, soft drinks). 10-30 mins to preferred hotel.

Nigeria

PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

FlyJet Executive Handling T: +48 22 243 01 00

W: www.execujet.com

W: www.flyjet.pl

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO.

FLIGHT OPS: 0800 - 1700 Mon-Fri (24hrs O/R). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (ExecuJet crew house).

PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

Portugal

Norway

Cascais (Tires) OMNI Handling T: +351 91 989 7608

GA Partner

FLIGHT OPS: 0700 - 2359 LT. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel (various hotels approx 5-10km from aerodrome). 15 mins to preferred hotel.

W: www.gapartner.no

FLIGHT OPS: 24hr ops. 3hrs PNR. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (rest room with comfortable chairs and access to kitchen, shower and toilet facilities; free internet access with printer). 5-30 mins to preferred hotel. PASSENGERS: Own vip facilities including office services crew rest room available for pax if needed; FBO provides own vip cars with direct access to aircraft; third party vip transport also available.

Poland Krakow (Balice JP II Intl) excel handling T: +48 12 639 3070

W: www.excel-handling.com

FLIGHT OPS: 24hr ops. 0600 - 2200 LT (24hrs on request). Crew transport on apron and by taxi to hotel. Crew rest rooms

W: www.omnihandling.com

PASSENGERS: GA terminal - located on far right side of airport tarmac, near aircraft operators’ hangars. Own vip facilities including lounge and office services - FBO annexed to Omni hangar.

Lisbon OMNI Handling T: +351 91 853 0033

“Our lounge has several private rooms for the passengers which they can choose. They can meet their business partners or whoever they want to meet, or they use it simply for silence and for their privacy.”

Universal Aviation Dublin T: +353 1 814 5777

W: www.universalaviation.aero

FLIGHT OPS: 0800 - 2200 LT (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (newly refurbished facility - crew lounge and business centre with fax, high speed wireless internet and refreshments). PASSENGERS: Own vip facilities including lounge and office services - executive crew/pax lounge; fully air-conditioned modern offices; refreshments; ladies and gents restrooms; TV, telephone, fax and high speed wireless internet; fully equipped vip crew/pax transportation.

Shannon Jetex FBO Shannon T: +353 61 717 252

W: www.jetex.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 20 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge and office services - Jetex Shannon has its own dedicated ramp with unrivalled ease of access.

Signature Flight Support Shannon T: +353 61 475 444

W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew quiet area; refreshments; phone; computer with printer; TV; free Wi-Fi). 2 mins to preferred hotel.

Bergen (Flesland) T: +47 938 15 000

PASSENGERS: GA terminal - 15 min drive from main terminal; opened July 2011. Own vip facilities including lounge - vip lounges and meeting facilities.

W: ga.veniceairport.it

W: www.jetcenter.nl

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (two crew rooms with work table). 20 mins to preferred hotel.

T: +234 1 295 5110

FLIGHT OPS: 0800 - SS+30 (0700 - SS+30). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. 20-30 mins to preferred hotel.

T: +39 041 260 6906

PASSENGERS: Own vip facilities including lounge - vip lounge, fast track through customs and immigration.

ExecuJet Nigeria

PASSENGERS: GA terminal - Sky Services facility and vip lounge located inside GAT. Own vip facilities including lounge and office services - new modern vip lounge, elegantly furnished with wireless internet, internet corner, sat TV and coffee corner.

W: www.universalaviation.aero

Rotterdam (Rotterdam The Hague)

Lagos (Murtala Muhammed)

DC Aviation

T: +39 06 7949 4495

within FBO (excel provides crew lounge for clients at no additional cost). 20-30 mins to preferred hotel.

Malta Malta (Luqa)

This means that Zaremba and her team can focus fully on giving outstanding service. “Passengers can enjoy our pleasant surroundings, then we escort them to their aircraft which is close by.

PASSENGERS: Own vip facilities including lounge and office services.

T: +31 10 298 4949

W: www.cedarjetcenter.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility. 5-30 mins to preferred hotel.

Universal Aviation Italy

Users of the recently rebuilt vip centre at Riga airport have lavished praise upon its services, according to centre manager Evita Zaremba. “We provide a vip service through the provision of technical and protocol visits, and the service is the same for passengers and crew.” The Riga airport FBO staff individually meet and greet passengers in the company limousine on the ramp. They then transfer passengers to the vip centre and assist with customs and immigration formalities via the facility’s internal immigration post and security control. “The passengers can wait in the vip hall while we take them tea and coffee, giving them a break if they are waiting for their luggage to be provided,” Zaremba continues. “We assist in all of their requests, anything the passenger desires.” Unlike passengers at the airport’s main terminal, business aviation passengers are not required to check-in luggage or be issued with boarding passes.

KLM Jet Center Rotterdam

Cedar Jet Center

Sky Services T: +39 06 7934 0051

Riga’s vip centre proves popular with passengers and crew alike

W: www.skyservices.it

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - new elegant vip lounges; snooze rooms; coffee corner; meeting room; internet point; wireless internet; satellite TV.

Naples (Capodichino) T: +39 081 231 1048

to best hotels in Mestre and Venice with personalised fares). 5 mins to preferred hotel.

W: www.omnihandling.com

FLIGHT OPS: 24hr ops. Crew transport by taxi to hotel. Crew rest rooms at hotel (Altis, NH, Myriad and Tivoli Oriente hotels). 15-30 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - pax lounge; refreshments; phone; TV; free Wi-Fi.

Universal Aviation Shannon T: +353 61 712 059

W: www.universalaviation.aero

FLIGHT OPS: 0800 - 2200 (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (dedicated private vip lounge with complimentary beverages; wireless internet, e-mail, fax and phone for crew and pax). 20 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge and office services - vip crew/pax lounge and crew/pax airside transit lounge; tea, coffee and full refreshments; telephone, fax, full fast speed internet service and wireless access; 24 hr operations.

Romania

PASSENGERS: Own vip facilities including lounge and office services - vip lounge in front of GA parking area.

SafePort Executive

Bucharest (Baneasa)

T: +351 21 004 0400

Romanian Airport Services

W: www.safeport.aero

FLIGHT OPS: 24hrs O/R. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew rest room with TV, chaise-longues, showers, free appetizers and drinks, computers and free Wi-Fi access, dedicated transportation for crew and pax, all brand new since 2013). 15 mins to preferred hotel. PASSENGERS: Safeport uses special gates to board/disembark crew and pax. Own vip facilities including lounge and office services - two lounges equipped with all necessary amenities to provide unique and personalized service to customers.

Porto (Francisco sa Carneiro) OMNI Handling

T: +40 744 387 732

W: www.handling.ro

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (TV, air con and bar). 5 mins to preferred hotel. PASSENGERS: GA terminal - border police, customs services and bar.

Russia Moscow (Domodedovo) Avcom-D T: +7 495 728 1045

W: www.avcom-d.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. 15 mins to preferred hotel.

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (coffee machine, fax, PC, internet access, satellite TV, Jeppesen). 5 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and office services - pax can by-pass main terminal by boarding/ disembarking via vip lounge which has land/airside access.

PASSENGERS: GA terminal - can accommodate up to 25 business jets. Own vip facilities including lounge and office services.

T: +351 91 522 0210

W: www.omnihandling.com

Republic of Ireland

Moscow (Sheremetyevo) Avia Group

Dublin International

T: +7 495 578 5000

Signature Flight Support

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (at hotels near airport or in Moscow city centre). 15 mins to preferred hotel.

T: +353 1 844 6144

W: www.signatureflight.com

FLIGHT OPS: 0800 - 2200 LT (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew room, TV, DVD, free Wi-Fi, tea, coffee and snacks). 10 mins (airport), 30 mins (city) to preferred hotel. PASSENGERS: Own vip facilities including lounge - pax lounge, meeting room and crew rest room in self-contained facility at North Terminal.

W: www.avia-group.ru

PASSENGERS: GA terminal - Terminal A, a purpose built business aviation terminal began ops in January 2012. Own vip facilities including lounge and office services - Terminal A includes spacious, fully-equipped arrivals and departure areas; dedicated conference rooms; cafe with runway view and menu from one of Moscow’s best restauranteurs; duty-free shop with wide range of luxury goods.

More detailed information on each FBO, including contacts, hangarage, catering and maintenance is available at

www.handbook.aero

EUROPEAN BUSINESS AIR NEWS

Moscow (Vnukovo)

Girona

Vipport/Vnukovo-3

ExecuJet Spain

T: +7 495 648 28 28

T: +34 972 474 842

W: www.vipport.ru

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel (over 15 contracted hotels in Moscow). 25 mins to preferred hotel. PASSENGERS: GA terminal - Vnukovo 3. Own vip facilities including lounge and office services Vnukovo 3.

Saudi Arabia Jeddah (King Abdulaziz International) Jet Aviation Saudi Arabia

FEBRUARY 2014 17

W: www.execujet.com

FLIGHT OPS: 24hr ops. on request. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. 10 mins to preferred hotel.

Gestair

T: +34 902 200 315

W: www.gestair.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - lounge, handling office.

Universal Aviation Spain

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (lounge, toilet and shower). 20 mins to preferred hotel.

T: +34 638 007 748 W: www.universalaviation.aero

Riyadh (King Khaled International)

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge; discounted crew accommodation arranged). PASSENGERS: GA terminal - dedicated GA entrance/exit in main terminal. Own vip facilities including lounge and office services - crew rest lounge.

Jet Aviation Saudi Arabia

Ibiza

T: +966 11 221 4200 W: www.jetaviation.com

ExecuJet Spain

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 40 mins to preferred hotel.

T: +34 971 809 151

PASSENGERS: GA terminal. Own vip facilities including lounge.

Slovakia Bratislava (M.R. Stefanik) ABS Jets T: +421 2 3211 5222

W: www.absjets.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. PASSENGERS: GA terminal.

South Africa

T: +27 21 934 5764

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (lounge with crew corner; crew and pax lounge; sat TV, DVD, high speed internet access; transportation for pax and crew; car rental with delivery at GAT; hotel arrangements with discount; security available on request; courtesy coffee and soft drinks). 10 mins to preferred hotel. PASSENGERS: GA terminal - with customs and immigration. Own vip facilities including lounge and office services - lounge with crew corner; crew and pax lounge; sat TV, DVD, high speed internet access; transportation for pax and crew; car rental with delivery at GAT; hotel arrangements with discount; security available on request; courtesy coffee and soft drinks.

T: +34 902 200 315

ExecuJet South Africa W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel.

W: www.gestair.com

PASSENGERS: GA terminal. Own vip facilities including lounge.

Ibizair

Signature Flight Support

T: +34 971 809 124

T: +27 21 934 0350 W:www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge). 15 mins to preferred hotel.

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (private crew and pax lounges).

W: www.gestair.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

Mallorcair T: +34 971 789 522

W: www.mallorcair.es

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (newly refurbished to vip standards with lounges, conference room, Wi-Fi, toilets & shower, free tea, coffee & soft drinks service). Approx. 15 mins to preferred hotel. PASSENGERS: GA terminal - two waiting rooms, one vip room, toilets, weather and self flight planning facilities. Own vip facilities including lounge - Wi-Fi, TV and DVD, toilets with shower, two internet corners with printing facilities, newspapers from all over the world.

W: www.ibizair.com

PASSENGERS: GA terminal - with lounge. Own vip facilities including lounge.

Gestair T: +34 902 200 315

W: www.gestair.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - lounge and handling office.

Seville (San Pablo) Gestair T: +34 902 200 315

W: www.gestair.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. PASSENGERS: Own vip facilities including lounge and office services.

Valencia ExecuJet Spain T: +34 96 159 8392

W: www.execujet.com

Gestair

La Coruna

T: +34 902 200 315

Gestair

Johannesburg (Lanseria)

T: +34 902 200 315

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility.

ExecuJet South Africa

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel.

W: www.execujet.com

W: www.gestair.com

PASSENGERS: GA terminal. Own vip facilities including lounge and office services - lounge, handling office.

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO.

PASSENGERS: Own vip facilities including lounge and office services - executive lounge and handling offices.

PASSENGERS: GA terminal. Own vip facilities including lounge.

Madrid (Barajas)

Goteborg (Landvetter)

General Aviation Service

ASE Handling

Spain Barcelona Euraservices T: +34 93 370 0654 W: www.euraservices.com FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (sofas, armchairs, internet access, plasma TV, courtesy Nespresso coffee, tea and water). 20 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - vip lounge with plasma TV, PlayStation 3, courtesy Nespresso coffee, tea and soft drinks.

ExecuJet Spain T: +34 93 298 3373

W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (lounge with crew corner; crew and pax lounge; sat TV, DVD, high speed internet access; transportation for pax and crew; car rental with delivery at GAT; hotel arrangements with discount; security available on request; courtesy coffee and soft drinks). 20 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - lounge with crew corner; crew and pax lounge; sat TV, DVD, high speed internet access; transportation for pax and crew; car rental with delivery at GAT; hotel arrangements with discount; security available on request; courtesy coffee and soft drinks.

T: +34 91 393 6906 W: www.generalaviation.es FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (airport facility lounges where crew can relax for a few hours; special rates with hotels near airport also available). 10 mins to preferred hotel.

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

United Aviation Services T: +34 91 393 6775 W: www.unitedaviation.es FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew divan, TV, Wi-Fi). 20 mins to preferred hotel.

W: www.gestair.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

Menzies Aviation Spain T:+34 609 603 567 W:www.menziesexecutive.com FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge included on basic handling fee; hotac also available at special rates). 5-15 mins to preferred hotel. PASSENGERS: GA terminal - new terminal with modern and comfortable facilities. Own vip facilities including lounge and office services three vip lounges available.

ASE Handling FLIGHT OPS: 0700 - 2300 LT (24hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (crew rest areas provided by ASE and Swedavia vip services). 10 mins to preferred hotel. PASSENGERS: GA terminal - LFV vip service operates vip lounge for both crew and vip pax, which includes tarmac access, private security and pre-custom/immigration clearances.

Stockholm (Bromma) ASE Handling T: +46 8 5661 9085 W: www.asehandling.com

PASSENGERS: GA terminal - located beside the vip pavillion. Own vip facilities including lounge vip pax lounge with TV, soft drinks and divan.

FLIGHT OPS: Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (Rest area with closed doors, wifi, apple, tv, beverages and snacks).

Universal Aviation Spain

PASSENGERS: GA terminal - private FBO terminal located at Hangar 4 with crew, vip lounges, private parking, private aircraft ramp in secure area. Own vip facilities including lounge and office services.

T: +34 91 393 6890 W: universalaviation.aero FLIGHT OPS: 24 hrs O/R. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 15 mins to preferred hotel.

Malaga

T: +34 902 200 315

PASSENGERS: Own vip facilities including lounge - crew lounge and sleeping area, kitchen, vip lounge/ops room, all including free Wi-Fi.

T: +46 8720 0022 W: www.asehandling.com W: www.gestair.com

T: +34 93 298 38 93 W: www.generalaviation.es

Gestair

FLIGHT OPS: 0700 - 2300 LT (24hrs on request). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO.

Gestair

PASSENGERS: GA terminal. Own vip facilities including lounge - vip lounge available.

PASSENGERS: GA terminal - called Terminal Corporativa. Own vip facilities including lounge and office services - crew and pax vip lounge.

T: +46 3142 2700 W: www.asehandling.com

Stockholm (Arlanda)

General Aviation Service FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (vip lounge for crew rest).

Sweden

PASSENGERS: GA terminal - with all facilities on site. Own vip facilities including lounge and office services - own crew lounges for crew and pax.

T: +34 902 200 315

General Aviation Service T: +34 95 204 8994 W: www.generalaviation.es FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 20 mins to preferred hotel. PASSENGERS: GA terminal - separate building dedicated to general aviation flights. Own vip facilities including lounge and office services vip lounges and pax access.

Gestair T: +34 902 200 315

W: www.gestair.com

Grafair Jet Center T: +46 8 982600

W: www.grafair.se

FLIGHT OPS: 0600 - 2230 LT Mon-Fri, 0800 1730 LT Sat, 1100 - 2230 LT Sun. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel (snooze room with comfortable recliners also available at FBO). 3 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities including lounge.

T: +41 58 158 1811 W: www.jetaviation.com

T: +34 971 789 423

W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (lounge with crew corner; crew and pax lounge; sat TV, DVD, high speed internet access;

As a thank you for using your Air BP Sterling Card, we’d like to show our appreciation. We’d like eligible customers* to enjoy cash-back rewards on our new Air BP Sterling Reward / Citi prepaid Card, every time you make a qualifying purchase* using your Sterling Card.

Switzerland Geneva

ExecuJet Spain

Apply for yours online: www.airbpsr.com

PASSENGERS: GA terminal - Grafair Jet Center’s own facility. Own vip facilities including lounge and office services - lounge with all inclusive service and our famous multilingual parrot, Papegojan; live music; meeting room with conference equipment.

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility.

Palma de Mallorca

you can now start getting cash-back on this new Reward Card

PASSENGERS: GA terminal - with customs and immigration. Own vip facilities including lounge and office services.

PASSENGERS: Own vip facilities including lounge and office services - full FBO with maintenance and hangarage available.

T: +27 11 516 2300

If you’re using one of these,

Santiago W: www.execujet.com

Gestair

Cape Town

PASSENGERS: GA terminal - with customs and immigration. Own vip facilities including lounge and office services.

PASSENGERS: GA terminal. Own vip facilities including office services.

T: +966 12 272 4555 W: www.jetaviation.com

PASSENGERS: GA terminal. Own vip facilities including lounge - pax lounge, refreshments.

any kind of transportation for pax and crew; car rental with delivery at GAT; hotel arrangements with discount; security available on request; courtesy coffee and soft drinks). 20 mins to preferred hotel.

Jet Aviation Geneva

FLIGHT OPS: 0600 - 2200. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (snooze room, showers and internet). 5-20 mins to preferred hotel. PASSENGERS: GA terminal - public GAC on north apron and private terminal C-3 on south apron. Own vip facilities including lounge - showers; snooze room; hot spots; cable TV; office facilities.

Continued on next page

Apply for yours. *Terms and conditions apply. Please see the website for full details. Cards are issued by Citibank Europe PLC.

EUROPEAN BUSINESS AIR NEWS

18 FEBRUARY 2014

Continued from previous page

PrivatPort T: +41 22 306 1260 W: www.privatport.com FLIGHT OPS: 0600 - 2200 LT (24 hours availability). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge, PC, free Wi-Fi, TV, kitchen, Nespresso coffee machine and soft drinks). 5 mins to preferred hotel. PASSENGERS: GA terminal - direct public access plus customs and immigration. Own vip facilities including lounge and office services - located within the GA terminal, PrivatPort offers an exclusive vip lounge, operations center and crew lounge.

RUAG Aviation T: +41 22 710 4434

W: www.aviation.ruag.com

FLIGHT OPS: 24hr ops. 0600 - 2200. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge). 10 mins to preferred hotel. PASSENGERS: GA terminal - General Aviation Center. Own vip facilities including lounge and office services - newly refurbished facility with private vip lounge and relaxation areas, crew lounge and bar.

TAG Aviation T: +41 22 717 0123

W: www.tagaviation.com

Overdue FBO the first step in advancing Teuge infrastructure

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge with free internet). 5 mins to preferred hotel. PASSENGERS: GA terminal - private terminal C3. Own vip facilities including lounge and office services - two comfortable and fully equipped vip lounges; conference room; Swiss and French customs and immigration.

Zurich ExecuJet Europe T: +41 44 876 56 56

W: www.execujet.com

FLIGHT OPS: 0500 - 2245. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (pilot lounge with TV/video and vending machines; working room with free internet access, wireless LAN; quiet room; free of charge shower facilities). 10 mins to preferred hotel. PASSENGERS: GA terminal - basic and small. Own vip facilities including lounge and office services - customs and immigration clearance; first-class reception and pax lounge; executive conference and meeting areas.

Jet Aviation Zurich T: +41 58 158 8466

W: www.jetaviation.com

FLIGHT OPS: 0600 - 2200 LT. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge, snooze room). 5 mins to preferred hotel. PASSENGERS: GA terminal - with customs. Own vip facilities including lounge and office services - wireless internet and cable TV.

Turkey Bilen Air Services/ExecuJet

T: +44 1224 723 636

FLIGHT OPS: 0615 - 2230 LT (24hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, TV, Xbox, DVD, free Wi-Fi). 5 mins to preferred hotel.

Signature Flight Support

PASSENGERS: Signature operates the only FBO at EGPD. Own vip facilities including lounge - pax lounge with TV, DVD, tea, coffee, snacks and free Wi-Fi.

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (TV, Xbox, DVD, free Wi-Fi, computer with printer, tea, coffee and snacks). 10 mins to preferred hotel.

Belfast International

PASSENGERS: Signature based in CSE Citation Centre in Aviation Park West. Own vip facilities including lounge and office services - pax lounge with TV, free Wi-Fi, DVD, tea, coffee and snacks.

W: www.gozenair.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (equipped with computer, Wi-Fi, printer, satellite TV, free hot and cold soft drinks). 5 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

Eurojet Aviation T: +44 2894 422 646

U.K. Aberdeen Signature Flight Support

W: www.signatureflight.com

We have added a pilot lounge where crew can relax and print the weather.” The company has also invested in a towing tractor. However, despite these upgrades, there are still aspects of the airport itself which limit capabilities. “The runway is not very long at this airport, so it is not possible for the really big jets to land here,” Middelman explains. “The biggest jet flying here on an AOC will be a CitationJet. There is one XL which is

T: +90 212 465 5335

W: www.bilenair.com.tr

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 15 mins to preferred hotel.

Teuge?” says FBO manager Martijn Middelman. With business aviation traffic at Teuge on the increase, the completion of the FBO was swiftly justified, and Middelman says that further enhancements are now in the pipeline: “To increase business aviation traffic the airport operator is introducing a GPS landing system and an approach light system which is due for July this year. “We already have a lot of staff and we also have GPUs and towbars.

Gozen Air Services

PASSENGERS: GA terminal - positioned at north end of airport on other (western) side of runway. Own vip facilities including lounge and office services - three crew restrooms in hangars and vip lounge.

Istanbul (Ataturk) T: +90 212 541 1035

Special Air Services has been operating aircraft at Teuge in the Netherlands for almost 30 years but just months ago it was asked by the airport authorities to manage a purpose-built FBO on site. Teuge airport had previously dealt with handling itself. The need for the facility which SAS now manages became apparent after its fleet of three Eclipses had experienced handling services at other airports. “We thought to ourselves, why not do the same at

W: www.eurojet.eu.com

PASSENGERS: Own vip facilities including lounge and office services - Eurojet operates from its own private Executive Jet Centre adjacent to main terminal.

FLIGHT OPS: 24hr ops. On request. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (new rest room currently being built with PC terminals, lazy boys, free Wi-Fi, hot and cold drinks, shower facilities). 15 mins to preferred hotel.

T: +44 2890 457 777

W: www.eurojet.eu.com

FLIGHT OPS: Airport hours (0630 - 2120). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (private crew lounge). 5 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - Business Aviation Centre with separate pax and crew lounge, computer access, Wi-Fi and ops support.

Birmingham Eurojet Aviation T: +44 121 782 1700

Aircraft Shopper Online The Aircraft Market in Real Time

W: www.eurojet.eu.com

FLIGHT OPS: 24hr ops. 0700 - 2200 Mon-Fri, 0800 - 2000 Sat-Sun (24hrs O/R). Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (snooze room, separate crew lounge, kitchen, briefing room and studies available to all crew). 3 mins drive/10 mins walk to preferred hotel. PASSENGERS: GA terminal - purpose built brand new FBO and business aviation centre operated solely by Eurojet. Own vip facilities including lounge and office services - vip lounges, complimentary car parking, crew lounge and kitchen, pilots’ briefing room, shower and snooze rooms.

www.ASO.com

Signature Flight Support T: +44 121 782 1999

W: www.signatureflight.com

FLIGHT OPS: 0600 - 2400 (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, light snacks, TV, DVD, Xbox and free Wi-Fi). 2 mins drive or 5 mins walk to preferred hotel. PASSENGERS: Own vip facilities including lounge and office services - pax lounge with TV, DVD, free tea, coffee and snacks.

ASO has worldwide for sale listings of business jets and turbo-props that will meet every mission profile. With

T: +44 1252 890 089

W: www.westlondonheliport.com

business aircraft. With powerful search capabilities, cus-

Blackpool

tomized aircraft email alerts and enhanced buying tools,

J-Max Air Services

For more information call +1-732-704-9561 or visit us at www.aso.com

T: +44 1253 407 727

Cambridge ExecuJet UK T: +44 1223 373 214

PASSENGERS: GA terminal - state of the art FBO with discreet passenger lounges; vip offices; conference facilities; waiting room. Own vip facilities including lounge and office services vvip room; executive lounge; conference room; break out lounges; numerous shower facilities.

W: www.jmaxair.com

Farnborough TAG Farnborough Airport T: +44 1252 379 002

FLIGHT OPS: 0700 - 2200. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (snooze rooms, internet terminals, wireless connection, satellite TV, DVD library and refreshments available). 5 mins to preferred hotel. PASSENGERS: GA terminal - award winning state of the art vip terminal. Own vip facilities including lounge and office services - vip private lounges, concierge service, conference and meeting room facilities, cafe, crew room and driver’s lounge.

Glasgow Signature Flight Support T: +44 141 887 8348

PASSENGERS: Own vip facilities including lounge - pax lounge with TV, DVD, free Wi-Fi, tea, coffee and snacks; conference room on request.

RSS Jet Centre (Prestwick) T: +44 1292 478 961

PASSENGERS: GA terminal - Operated by RSS. Own vip facilities including lounge and office services - business aviation centre with several lounges for crew and pax, plus private meeting rooms and boardrooms.

Gloucestershire

W: www.signatureflight.com

FLIGHT OPS: 0730 - 1730 LT (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (TV, Xbox, free Wi-Fi, tea, coffee and light snacks). 15 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge - pax lounge with TV, VCR, tea, coffee, snacks and free Wi-Fi.

PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

Humberside Weston Aviation

Carlisle

T: +44 1652 680 922

Stobart Air W: www.carlisleairport.co.uk

W: www.westonaviation.com

FLIGHT OPS: 0800 - 2000 (24hrs on request). Crew transport by taxi to hotel. Crew rest rooms at hotel. 10 mins to preferred hotel. PASSENGERS: GA terminal - Weston Aviation Business Centre. Own vip facilities including lounge and office services crew and pax lounge within FBO; crew day rooms available close to airport at discounted rates.

Doncaster (Robin Hood)

Inverness

Weston Aviation

Signature Flight Support W: www.westonaviation.com

FLIGHT OPS: 24hr ops. 0800 - 2000. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel. 2 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

T: +44 1667 461 122

PASSENGERS: Own vip facilities including lounge - large pax lounge with TV, DVD, free Wi-Fi, tea, coffee and snacks; pax and crew car parking.

Leeds Bradford

T: +44 131 317 7447

Multiflight

Pool Aviation at Hangar 3

PASSENGERS: Own vip facilities including lounge - pax lounge with TV, DVD, free Wi-Fi, tea, coffee and snacks.

W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (TV, DVD, Xbox, free Wi-Fi, tea and coffee). 20 mins to preferred hotel.

Exeter Capital Air Charter T: +44 1392 350 020

W: www.capitalaircharter.co.uk

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to

More detailed information on each FBO, including contacts, hangarage, catering and maintenance is available at

www.handbook.aero

W: www.signatureflight.com

FLIGHT OPS: Summ: 0600 - 2130, Wint: 0700 - 2230 MonFri, 0700 - 1930 Sat, 0900 - 2200 Sun. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, snacks, TV, DVD and free Wi-Fi).

Signature Flight Support

PASSENGERS: GA terminal. Own vip facilities including lounge and office services - vip lounge.

W: www.flightpartner.co.uk

FLIGHT OPS: 0800 - 1730 LT Mon-Fri (24hrs on request). Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (crew rates available at good local hotels). 5 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and office services - pax lounge; customs and immigration; pilots lounge; kitchen facilities; toilets; 24 hr security CCTV and overnight patrols; secure parking.

FLIGHT OPS: 0800 - 1800 (24hrs on request). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (lounge, crew briefing room).

W: www.rssjetcentre.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (two private lounges with quiet areas). 10 mins to preferred hotel.

Edinburgh

W: www.hangar3blackpool.com

W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew room with TV, DVD, Xbox, free Wi-Fi, tea, coffee, snacks and work area). 20 mins to preferred hotel.

T: +44 1452 856 222

Signature Flight Support

T: +44 1302 624 844

W: www.tagfarnborough.com

Flightpartner

Cardiff

T: +44 1228 573 641

PASSENGERS: Own vip facilities inc. lounge and office services.

Glasgow (Prestwick) W: www.execujet.com

FLIGHT OPS: 0700 - 2100 Mon-Fri, 0800 - 1900 Sat-Sun (24hr PPR). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (dedicated crew rest facilities with digital TV, DVD, free Wi-Fi and Wii; three en-suite crew cabins for day or night occupation; crew meals provided with daily menu). 10-15 mins to preferred hotel.

T: +44 1446 712 637

hotel. Crew rest rooms within FBO (vip and pilot lounge available).

FLIGHT OPS: 0700 - 2100. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (pilots lounge, TV, PC & internet). 10 mins to preferred hotel.

T: +44 1253 407 070

PASSENGERS: GA terminal - full pax facilities including vip lounge, complimentary drinks, Wi-Fi, meeting rooms and parking, screening and immigration. Own vip facilities including lounge and office services - separate crew and pax lounges.

PASSENGERS: Own vip facilities including lounge - vip lounge, soft drinks, TV.

and comprehensive online marketplace for pre-owned

Buyers use ASO

W: www.b-f-c.co.uk

West London Heliport

PASSENGERS: Own vip facilities including lounge and office services - pax departure lounge.

aircraft that’s right for you.

T: +44 1275 474 601

Blackbushe

thousands of listings, ASO.com is the most up to date

less time searching and more time choosing the business

Bristol Flying Centre

FLIGHT OPS: 0900 - 1830. Crew transport by taxi to hotel. Crew rest rooms at airport facility (crew rest room and airport cafe). 15 mins to preferred hotel.

FLIGHT OPS: 0700- 2200. Crew transport by taxi to hotel. Crew rest rooms at hotel.

ASO is the best place to find your next aircraft. Spend

W: www.signatureflight.com

Bristol

Eurojet Aviation

pre-owned business aircraft?

T: +44 1202 583 405

FLIGHT OPS: 24hr ops. 0630 - 2130 Mon-Fri, 0900 - 1700 Sat-Sun, other times O/R. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel. 3 mins drive/ 5 mins walk to preferred hotel.

Belfast City (George Best)

Looking to buy a

Bournemouth

at this airport but it is not operated on an AOC, because when it is working on an AOC it is not possible to come to Teuge. “We get a lot of Piaggio Avantis, Citations and Beech 1900. We hope that in the future, maybe within five years, they will extend the Teuge runway,” Middelman comments. “That is also the wish of the company that owns the airport. But as it stands, and with the current regulations, it can be prohibitive to come here.”

T: +44 113 238 7140

W: www.multiflight.com

FLIGHT OPS: 24hr ops. PPR. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (self contained comfortable crew lounge with internet, wireless, Sky TV, Xbox and the latest games; small briefing area; kitchen facilities). 5 mins (30 mins city centre) to preferred hotel. PASSENGERS: GA terminal - located at South Side Aviation Centre. Own vip facilities including lounge and office services executive lounge area.

London (Biggin Hill) Biggin Hill Executive Handling T: +44 1959 578 552

W: www.bigginhillairport.com

FLIGHT OPS: 0630 - 2200 Mon-Fri, 0900 - 2000 Sat, Sun and Pub Hols. Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (large pilot lounge with WiFi). 15 mins to preferred hotel.

EUROPEAN BUSINESS AIR NEWS

FEBRUARY 2014 19

PASSENGERS: GA terminal - three lounges; full catering and hospitality available; NASP compliant. Own vip facilities including lounge and office services - capacity to handle flights up to 150 pax. Other dedicated crew and pax lounges available.

JETS (Biggin Hill) T: +44 1959 579 653

W: www.jets.eu

FLIGHT OPS: 0730 - 2100 LT Mon-Fri, 0900 - 2000 LT SatSun & Hols. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (separate rest area with two recliner chairs and shower room). 20 mins to preferred hotel. PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

Rizon Jet UK T: +44 1959 543 183

PASSENGERS: GA terminal - Rizon Jet’s FBO is a separate terminal building with dedicated security access to its vip lounges. Own vip facilities including lounge and office services - Rizon Jet has a dedicated vip terminal, hangar and maintenance facility.

London (Gatwick) W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew area with tea, coffee, free Wi-Fi, TV, DVD). 5 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge - vip pax lounge with TV, refreshments and free Wi-Fi.

W: www.signatureflight.com

FLIGHT OPS: 0600 - 2330 LT (24hrs O/R). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge, free Wi-Fi, TV, tea, coffee, computer with printer). 15 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge - self contained FBO with full facilities including two pax lounges.

London (London City) London City Airport Jet Centre W: www.jet-centre.com

FLIGHT OPS: 0630 - 2130. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, plasma screen TV, DVD, PlayStation 2 and internet). 2 mins to preferred hotel. PASSENGERS: GA terminal - full two-storey with vip lounges and brand new facilities. Own vip facilities including lounge and office services.

London (Luton) T: +44 1582 589 317

24 W: www.harrodsaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge, free Wi-Fi, TV, refreshments; on apron transport to hotel by crew bus, chauffeur car or taxi). 5-15 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge and office services - vip pax lounge; vvip pax lounge with private washroom facilities; conference room; crew lounge; bunk room; free wireless internet; refreshments; Harrods merchandise available to purchase.

RSS Jet Centre T: +44 1582 798 400

W: www.rssjetcentre.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew rest room with reclining chairs, sofa, TV and complimentary refreshments). 5 mins to preferred hotel. PASSENGERS: GA terminal - operated by airport. Own vip facilities including lounge and office services - conference room, vip rooms, vip catering.

Signature Flight Support T: +44 1582 724 182

W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (free Wi-Fi, satellite TV, DVD, Xbox, tea, coffee and snacks). 15 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge - self contained FBO with full facilities.

London (Stansted) T: +44 44(0)1279 211 211

W: www.fayair.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. PASSENGERS: GA terminal. Own vip facilities including lounge and office services.

Harrods Aviation T: +44 1279 665 300

W: www.harrodsaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounge and ensuite crew rest rooms; transport available in-house or via third party). 10 mins to preferred hotel. PASSENGERS: dedicated GA area. Own vip facilities including lounge and office services - refurbished vip lounge, vvip lounge and large business lounge; conference rooms; crew rest rooms; free wireless internet.

Inflite The Jet Centre T: +44 1279 831 000

PASSENGERS: GA terminal - Inflite The Jet Centre has its own dedicated vip/ga terminal. Own vip facilities including lounge and office services - vip lounge (up to 20 pax) and corporate lounge (up to 120 pax) with full customs and immigration facilities; adjacent office suites.

Universal Aviation UK

W: www.universalaviation.aero

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (pilot’s lounge with TV, coffee and cold drinks; crew business centre with Wi-Fi; discounted crew accommodation rates available). 10 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge - fully refurbished, state of the art facility with spacious vip facility with wireless internet access.

Manchester

Aircraft for sale

SaxonAir Flight Support W: www.saxonair.com

FLIGHT OPS: 0500 - 2130 LT. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (Holiday Inn hotel special crew rates for rest rooms, 2 mins walk from FBO). 1 min to preferred hotel. PASSENGERS: GA terminal - SaxonAir Business Aviation Centre. Own vip facilities including lounge and office services attached to Business Aviation Centre.

W: www.rssjetcentre.com

F O R

S A L E

Mark Ranger on: +44 (0)1279 714509 mark@ebanmagazine.com

S E R V I C E S

W: www.signatureflight.com

FLIGHT OPS: 0600 - 1800 LT (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, TV, Xbox, DVD, free Wi-Fi, computer with printer). 5 mins to preferred hotel.

Oxford (London Oxford) W: www.oxfordjet.com

FLIGHT OPS: 0600 - 2230 (extensions permitted by request 0600 - 2400). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (on-site snooze rooms, terminal bedroom and shower rooms; courtesy shuttle to preferred local hotels where crew rates and day rooms available; low cost on-site bed & breakfast also available). 5 mins to preferred hotel.

2002 Piaggio P180 Avanti

Ldgs: 47455, Cargo hook provision, chip burner, passenger configuration + Bucher HEMS Equipment. Radar altimeter, mast moment indicating system, dual controls, private IFR equipped, rotor brake. Eng. Fire Ext., roof landing kid, low gear, snow skids, adjustable landing light, fixed landing light,2 new 8,33 kHz COM, fresh 6000hrs inspection, fresh overhauled MRH.www.hopkinsonassociates.com

Signature Flight Support

PASSENGERS: Own vip facilities including lounge - self contained facility with vip lounge and ops office.

2 x BO105CBS-4 helicopters for sale

Special packages are available for advertising aircraft for sale in EBAN and on our web site (www.ebanmagazine.com). Prices start from as little as $135 with special rates for larger inventories.

Nottingham (East Midlands)

Only 1500 tt, European VAT paid! Great condition and history, one owner, hangared, Jet Aviation Maintenance. Contact Fritz Winkler, Winair GmbH Tel: +49 6332 97200 email info@winair.de

Citation Ultras 18 sold with 7 remaining. Honeywell Primus 1000 3-Tube EFIS, Honeywell GNS-XL FMS System, Honeywell MKVII EGPWS, Honeywell TCAS II w/Change 7, w/ski tube. Recently Permaguard. Recently refreshed interior. Fresh phase 1-5. Zero engine option. Contact John Hopkinson & Associates Tel: +1 403 291 9027 E: sales@hopkinsonassociates.com W: www.hopkinsonassociates.com

PASSENGERS: GA terminal - meeting rooms; shower rooms; crew kitchen; two pilot snooze rooms; three lounges with IT facilities, satellite TV/DVD/VHS, fax, telephone, Wi-Fi and photocopier; flight briefing room; new terminal bedroom. Own vip facilities including lounge and office services - private rooms away from main GA terminal available for increased anonymity and security; 55 and 165 seat on site lecture theatres.

EBAN 2014 dates for your diary • April issue – AERO • May issue – EBACE show issue and guide • August – 250th issue of EBAN • September issue – BGAD Cambridge special (BGAD, Sep 23) • October issue – NBAA show issue • December – MEBA show issue

Ldgs: 38506 - Cargo hook provision. Rarely available additional 180l fuel tank, chip burner, ECMS human external cargo, EMS & passenger configuration. Worldwide shipping available. Radar altimeter, Garmin GNS430, mast moment indicating system, Bucher HEMS equipment, roof landing kid, low gear, snow skids, adjustable landing light, fixed landing light, 2 COM + Intercom. Contact Martin Koch Tel: +49 176 22802121, email pca@flymed.at

OUR NEXT ISSUE: MARCH, FINAL BOOKING DATE: MARCH 2nd

Southampton Signature Flight Support T: +44 2380 616 600

W: www.signatureflight.com

FLIGHT OPS: 0630 - 2200 LT, PPR 2300 LT (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (dedicated crew lounge; quiet room with flat bed; shower room; free Wi-Fi; TV; Xbox; DVD; refreshments). 15-20 mins to preferred hotel. PASSENGERS: Own vip facilities including lounge and office services - self contained FBO with private apron, conference room. Multi-lingual personnel available.

2004 Challenger 300 5900 TT, Cyc 3000, Smart Parts Plus, MSP, EU-OPS, EASA, NDH, Collins ProLine 21 w/4-Tube EFIS, dual FMS, Int. + Ext. new in 12/2012, 96 months Inspection in 12/2012, $ 8.950.000 (€ 6.650.000) +49-7403-9140466, sales@basjets.com, www.basjets.com

WE HELP AVIATION SALES PROFESSIONALS

Southend (London Southend) Stobart Executive Handling T: +44 1702 538 595

GENERATE DEALS

W: www.southendairport.com

FLIGHT OPS: 24hr ops. 0700 - 2230 (other times PPR). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew rest room, TV, internet, computer, printer, hot and cold beverages). 1 min to preferred hotel. PASSENGERS: GA terminal - flight briefing desk open daily from 0830 - 1730. Own vip facilities including lounge and office services - new state of the art facilities, specifically designed for pax comfort and ease when transferring to or from aircraft.

Teesside (Durham Tees Valley) Weston Aviation T: +44 1325 337 733

W: www.westonaviation.com

FLIGHT OPS: 0600 - 2200 (extensions on request). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (vip pax lounge, separate crew rest and briefing facilities). 15 mins to preferred hotel. PASSENGERS: GA terminal - Weston Aviation Business Aviation Centre. Own vip facilities including lounge and office services - vip pax lounge, crew rest facilities, conference and meeting rooms and short or long term lease office facilities.

Abu Dhabi (Al Bateen Executive) DhabiJet T: +971 2 449 4521

W: www.albateenairport.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (luxury crew lounge; work stations, computers, photocopier, printer and scanner; relaxation and crew meeting rooms; pantry area with refreshments and snacks; bathroom and shower facilities; secure crew lockers and storage area). 5-10 mins to preferred hotel.

2005 Embraer Legacy 600 s/n 145-0933, 13 passenger, Engines & APU on JSSI Complete, New paint Jan. 2012, Refreshed interior including all soft goods and woodwork Sept. 2013, Steep Approach Capability Kit Installed (London City), State of the art cockpit, 8-year “C” check c/w Sept. 2013, Has been operated commercial EU-OPS 1. Leading Edge Aviation Solutions, USA 201-891-0881, aircraftsales@leas.com www.leas.com

EUROPE MIDDLE EAST RUSSIA AFRICA

AMSTAT PROVIDES INDUSTRY LEADING CORPORATE AIRCRAFT MARKET & FLEET DATA Jets Turboprops Turbine Helicopters In a suite of comprehensive services

PASSENGERS: GA terminal - both vvip & main terminal. Own vip facilities including lounge and office services - executive terminal with lounges, bathrooms, meeting and prayer rooms, hospitality, customs and immigration.

to meet every business need

Dubai (Al Maktoum International) T: +971 4 207 3411

Using a globally focused, multi-lingual research team, and a unique combination of live data

W: www.jetaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel.

and portability, AMSTAT provides the most timely

Dubai

and accurate market information available.

ExecuJet Middle East T: +971 4 601 6363

W: www.execujet.com

More importantly, AMSTAT provides the tools

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms at hotel (ExecuJet Middle East has agreements with several hotels located around Dubai). 10-45 mins to preferred hotel.

needed to convert that information into effective marketing

PASSENGERS: GA terminal - available separately for large capacity flights. Own vip facilities including lounge and office services - own vip terminal dedicated to ExecuJet clients.

programs

and

valuable

sales

opportunities – turning knowledge into revenue.

Jet Aviation Dubai T: +971 4 207 3411

W: www.jetaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (crew lounges, snooze room and prayer room). PASSENGERS: Own vip facilities including lounge and office services - independent, private terminal.

RSS Jet Centre T: +44 161 436 6666

R E C R U I T M E N T

Jet Aviation Dubai

W: www.inflitejetcentre.co.uk

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (dedicated en-suite crew accommodation, lounge and briefing/working area; wireless LAN available 24 hrs). 5 mins to preferred hotel.

T: +44 1279 680 349

Norwich

United Arab Emirates

Fayair (Stansted) Limited

Marketplace

Contact

PASSENGERS: GA terminal - Weston Aviation Business Aviation Centre. Own vip facilities including lounge and office services private vip lounge and crew rest facilities; crew work area.

T: +44 1865 290 600

Signature Flight Support

Harrods Aviation

W: www.westonaviation.com

FLIGHT OPS: 0700 - 2200 (extensions available on request). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew and pax lounge within FBO; crew day rooms available close to airport at discounted rates). 10 mins to preferred hotel.

oxfordjet

London (Heathrow)

T: +44 20 7646 0400

T: +44 1637 860 551

T: +44 1332 811 179

Signature Flight Support

T: +44 20 8283 2500

Weston Aviation

T: +44 1603 510 111

W: www.rizonjet.com

FLIGHT OPS: 0600 - 2200 Mon-Fri, 0800 - 2100 Sat-Sun. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (quiet crew rest room with light management, relaxed furniture, TV and interactive gaming). 25 mins to preferred hotel.

T: +44 1293 569 000

Newquay (St Mawgan)

Sharjah International

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (complimentary refreshments, air con and Sky TV). 5 mins to preferred hotel.

Gama Aviation

PASSENGERS: GA terminal - RSS facility. Own vip facilities including lounge and office services - the only dedicated and purpose built FBO at EGCC with customs and immigration; executive and vip lounges; air conditioning; security screening facility; free tea, coffee and biscuits; both runway and land side access; secure airside apron.

FLIGHT OPS: 24hr ops. Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility (airport transit hotel or business class lounge whilst FBO terminal under construction). 15 mins to preferred hotel.

T: +971 6 557 0177

W: www.gamaaviation.com

PASSENGERS: GA terminal. Own vip facilities including lounge and office services - vip private lounges. ■

Trust EBAN to deliver www.ebanmagazine.com

VISIT US AT HELI EXPO 2014 BOOTH # 3516 Information that moves you forward

US 1 877 426 7828 I Int’l +1 732 530 6400 I www.amstatcorp.com

Our legacy shapes the future.

Icons for this generation and the next. Rooted in a legacy that set the standards for quality, performance and craftsmanship, the aircraft from Beechcraft have always represented the industry’s best—from the Garmin-equipped Bonanza and Baron to the newest generation of King Airs. We have an aircraft for your business needs or your next personal adventure. For more information, contact: U.S. and the Americas +1.316.676.0800 EMEA +44(0) 1244.893.851 | Asia-Paciﬁc +65.6423.0321 Visit us at Beechcraft.com