European Spa magazine issue 50

THE NO.1 MAGAZINE

FOR SPA AND WELLNESS

Issue 50 | February/March 2016 | www.europeanspamagazine.com

th ISSUE

A NEW BEGINNING

Chiva Som’s 21st anniversary launches our Wellness focus

BATHING IN HISTORY Gainsborough Bath Spa’s rejuvenating thermal waters

WINE & WELLNESS

Drink in the atmosphere at Six Senses Douro Valley

Recharge your client’s life in spa and at home

Exquisite results driven skincare formulations

Exceptionally high performance academies

Talented sales team to grow your business

“Decléor was my number one choice when I opened my first spa.

The Aromatherapy oils and balms are pure and powerful, and they set Decléor apart from other skincare brands. The products allow you to offer complete holistic treatments with results that clients are looking for so they will return to you for years and years.”

Spa owner

Call us now for your re-awakening + 44 (0)208 762 5016 WWW.DECLEOR.CO.UK

The power of essential oils in your hands

WHERE THE SCIENCE OF NATURE MEETS THE SCIENCE OF SKIN

VISIBLY TRANSFORMING YOUR SKIN & YOUR BUSINESS And our clients agree...

‘‘

‘‘ ‘‘ ‘‘

ELEMIS consistently out performs our other brands and are always our most requested treatment.

Center Parcs Group

‘‘

ELEMIS provide one-to-one guidance on their product offering and assist in maximising every opportunity to grow my business.

Radisson Group

‘‘

ELEMIS are always willing to go the extra mile. You will never regret the decision of partnering with ELEMIS. Beauty Lounge

2016. IT’S TIME FOR CHANGE. +44(0)2079072724 | newbusiness@elemis.com | elemis.com/newbusiness

“ Beautiful skin is healthy skin, healthy skin is beautiful ” Murad is different to other skincare companies. Created by legendary dermatologist Dr. Howard Murad, our high-performance professional skincare is inspired by the idea that healthy skin is a reflection of overall wellness.

The Whole Body Skincare Philosophy - Dr. Murad’s Inclusive Health System helps

you to LOOK BETTER through high-performance skincare, LIVE BETTER through nutrition and supplements, and FEEL BETTER by helping to manage stress.

Clinically Proven Results - Murad holds 19 dermatology-related patents and our treatments

and products deliver the noticeable skin health improvements your clients desire.

Tailored, Flexible Partnerships - Our UK & European Account teams are your partners to

building a successful, profitable business. Enjoy bespoke business consultancy, free professional development training, tailored marketing and promotional support, premium merchandising and inspiring customer events.

Inspired Skincare for a For more information: www.murad.co.uk/salon-professionals enquiry@murad.co.uk |+44 (0) 207 870 4813

Beautiful Life

A FLEXIBLE APPROACH By offering real flexibility with our spa services, every partner regardless of size or location can select the precise solution for their business – whether it’s letting us take care of every detail of spa design and management, or supplying our world-class products, treatments and training.

Our unrivalled expertise, results-driven approach and personal service are what set us apart and ensure a successful and stable solution for your spa business.

To hear more about our spa service portfolio, speak to one of our team on +44 (0)1252 742804. espa-consulting.com

ESPA at The Europe, Ireland

Le Guanahani, St. Barthelemy.

Molitor, Paris.

Clarins No.1 Prestige skin care brand in Europe 60 years of Spa Experience.

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With a network of 170 Skin Spas (Day Spa) around the world, Clarins is the undisputed leader in Spa operations.

For more than 15 years, Clarins has collaborated with prestigious hotel partners with its award - winning Spa by Clarins concept.

Gran Meliá Villa Agrippina, Rome.

The benefits of a Spa by Clarins: · The power of science, touch and nature to deliver high performance treatments and long-lasting well-being, 2 with scientifically proven results , · A customized operational programme to help develop your business long-term, · The commercial and marketing experience of a brand trusted by millions of women, · Maximum visibility through editorial endorsements and tailor-made targeted PR activities.

1. NPD BeautyTrends®: products sold in Perfumeries and Department Stores, Luxury brands, value sales 2014 on a total 4 countries (France, Italy, Spain mainland and UK).

2. Lifting Replenisher and Power Firmer Treatments.

Visit us at: http://int.clarins.com/en/spa/spa

Welcome I SS U E 50 | F E B R UA RY/ M A RC H 2016

Wake up to Wellness

W Stay informed, be inspired: Renew

your professional subscription online at www.europeanspamagazine.com

The Team

elcome to the 50th edition of European Spa, which we celebrate with a new look; re-energised and elegantly refreshed to mark this milestone. As we head into our next half-century, our mission to inform and inspire continues apace, with carefully curated content to help shape successful spas of the future.

As a growing global population seeks new ways to relax, heal and live longer, a phrase you will hear a lot more of in future is ‘health is the new wealth’. We reflect this shift in emphasis through our sparkling new Wellness section (p63), which shines a light on the wide-ranging and fascinating possibilities now opening up at pioneering destinations worldwide.

Elsewhere, we test the thermal waters at the stunning new Gainsborough Bath Spa in Somerset, UK (p72); we journey to Portugal’s picturesque wine-producing Douro Valley to discover the latest integrated wellness programming at Six Senses’ first European resort (p36); and we report back on discussions of how to ‘build a well world’ at the Global Wellness Summit in Mexico City (p52).

Each and every reader of our magazine is an ambassador of wellness and, as such, is sure to be inspired by the latest trends that we bring to you courtesy of much-respected global media, marketing and gifting company Spafinder Wellness 365 (p82).

We hope you agree that with our well-established News (p23), Menu (p103) and Style (p115) sections, our new-look magazine is perfectly poised to help guide your business to a successful and adventurous 2016.

Sarah Camilleri Publisher and founding editor

Publisher & founding editor Sarah Camilleri +44 (0) 115 950 4748 sarah.camilleri@spapublishing.com

Contributing editor Hellena Barnes +44 (0) 115 950 4748 hellena.barnes@spapublishing.com

Subscriptions manager Angela Sharpe +44 (0) 1353 772173 subscribe@spapublishing.com

Art director Richard Page +44 (0) 7917 646495 richard@spapublishing.com

Contributing editor Mark Smith +44 (0) 7956 658261 mark.smith@spapublishing.com

Accounts manager Julie Jones +44 (0) 115 950 4748 accounts@spapublishing.com

Production editor David Fagan +44 (0) 115 950 4748 david.fagan@spapublishing.com

Contributing editor Sarah Todd +44 (0) 115 950 4748 sarah.todd@spapublishing.com

Online & social media www.europeanspamagazine.com @eurospamag

Office address: European Spa Magazine, Spa Publishing Ltd, Halifax House, Halifax Place, Nottingham, NG1 1QN, UK.

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The No.1 business magazine for spa and wellness professionals. Published six times a year by Spa Publishing Ltd, European Spa is an independent, intelligent business title specifically for spa decision makers shaping the wellness market throughout the UK, Europe and beyond. European Spa is printed by Buxton Press on paper sourced from FSC-certified forests.

Spa Publishing Ltd is registered in England. Company No. 6293825

www.europeanspamagazine.com

N AT U R A L I N G R E D I E N T S . A D VA N C E D F O R M U L AT I O N S . B E A U T I F U L R E S U LT S .

INSPIRING

WELLNESS

&

BEAUTY

F R O M T H E S PA , FO R T H E S PA

Natural, active, plant- and marine-based ingredients in advanced formulations provide results-oriented collections for virtually any skincare need.

Caviar | Luxury Anti-Aging Skincare Correcting | Targeted Cosmeceutical Solutions for Skin & Body Essentials | Advanced Natural and Organic Formulas for Skin & Body Sun | Resort-Perfect Suncare for Skin & Body Men | Curated Products for Men’s Skincare Needs

Luxurious face and body products work hand in hand with thoughtfully-crafted treatments to offer beautiful results and an elevated wellness experience.

Our partners can expect: Dedicated ongoing education Memorable protocols & custom menus Retail, merchandising & promotional support

PA RT N E R E D W IT H T H E F IN EST D EST IN AT IO N , R ESO RT & DAY SPAS WO RLDWID E.

Contact spa@kerstinflorian.com for more information | www.kerstinflorian.com

Contents I SS U E 50 | F E B R UA RY/ M A RC H 2016

Business 23 INDUSTRY NEWS

Our round-up of the latest deals, developments and appointments at the highest level, including plans

by Canyon Ranch to open in Turkey

30 WELLNESS FOR CANCER

Julie Bach tells us how specialist spa training can make a huge difference to sufferers and survivors of the disease

48 MY LIFE IN SPA: ANNA BJURSTAM

Six Senses’ director of spa and wellness talks about her achievements and how she balances a global spa business with the demands of a young family

82

52 GLOBAL WELLNESS SUMMIT 2015 We report back from Mexico City on the latest wellness developments set to shape spas, and delegate discussions about how to ‘build a well world’

122 TRIBUTE: GERALDINE HOWARD

122

63

European Spa marks the passing of an inspirational industry figure whose dedication and bravery left a lasting legacy at Aromatherapy Associates

Wellness 63 WELLNESS

Our brand new section for 2016 highlights emerging trends and developments, including Chiva Som’s new anniversary retreat programmes

68 ASK THE EXPERT: LINDA BOOTH

115

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The colon hydrotherapist, founder of Just for Tummies, outlines how spas could benefit from offering their guests advice on digestive health

82 SPAFINDER WELLNESS 365 TRENDS

We run down the top ten hottest topics set to shape the industry over the coming year, including Korean beauty, spa parenting and workplace wellness

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™

GARDENIA WOODS Leaves Skin Luxuriously Soft With Every Touch Launching March 2016

CND, Gardenia Woods, Bright Citron and Cucumber Heel Therapy and the logo are trademarks of Creative Nail Design, Inc. ©2015 Creative Nail Design, Inc.

Indulge in nourishing moisture and silky textures. Spa treatments hydrate and soften skin with a replenishing botanical blend of chamomile and sandalwood. The delicate bouquet of gardenia and jasmine transports you to tranquil garden. Beauty blooms in Gardenia Woods™ from the CND™ Spa Collection.

WANT TO KNOW MORE? Call us on 0333 000 7000 or go to sweetsquared.com

Distributed exclusively in the UK and Ireland with love and respect by Sweet Squared Authorised CND distributor partners: Dublin 01 408 9191, Edinburgh 0131 333 3180, Glasgow 0141 427 7735, Manchester 0845 200 0311, Ellisons 0845 130 6126

Contents

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I SS U E 50 | F E B R UA RY/ M A RC H 2016

Spas 36 SIX SENSES DOURO VALLEY, PORTUGAL

The brand’s first creation in Europe promises a heady combination of wine and wellness in luxurious and naturally intoxicating surroundings

72 GAINSBOROUGH BATH SPA, UK

Capitalising on the city’s ancient thermal waters, this sumptuous development by YTL Hotels opens up a whole new chapter in its spa history

72

98 ANANDA IN THE HIMALAYAS, INDIA

The celebrated destination spa’s new director of spa training, Gregory Ugrin, reveals how his bodywork background will influence its therapists and menu

112

Menu 103 MENU

The best new products and treatments, including our editor’s choice from Germaine de Cappuccini, five of the best recent stand-out launches, and a treatment focus on Finca Cortesin in Andalucia, Spain

112 MENU LAUNCH: CND SPA

CND sales emissary Kay Pennington says the brand’s new four-step rituals provide luxury for spa guests and strong retail opportunities for operators

Style 115 STYLE

The latest in spa materials, furnishings and technology, including elegant Gemstone vials from Vitajuwel, which promise to instil your guest’s drinking water with crystal healing properties

36 103

On the cover A therapist performs a Watsu treatment at Chiva Som in Thailand.

The resort’s 21st anniversary celebrations include the creation of five new retreat programmes, as highlighted in our new Wellness section (p63).

European Spa magazine is published by Spa Publishing Ltd. The Publisher has taken all reasonable measures to ensure the information detailed in European Spa magazine is correct at the time of going to print, and while every care is taken to avoid inaccuracies the Publisher does not accept responsibility for any errors or omissions from any information within this edition. Views expressed in European Spa are not necessarily those of Spa Publishing Ltd. All rights reserved, reproduction in whole or part without the Publisher’s permission is strictly prohibited. © Spa Publishing Ltd

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www.europeanspamagazine.com

CUCUMBER HEEL THERAPY™ Get Smoother With Every Step Launching March 2016

CND, Gardenia Woods, Bright Citron and Cucumber Heel Therapy and the logo are trademarks of Creative Nail Design, Inc. ©2015 Creative Nail Design, Inc.

Intensive treatment & Callus smoother A sole-ful journey of soothing hydration. Smooth away rough edges with exfoliating Alpha Hydroxy Acids. Immerse in an intense moisturizing treatment. Refresh and relieve with natural cucumber. The perfect finish to a pampering spa pedicure. Transformation is underfoot with Cucumber Heel Therapy™ from the CND™ Spa Collection.

WANT TO KNOW MORE? Call us on 0333 000 7000 or go to sweetsquared.com

Distributed exclusively in the UK and Ireland with love and respect by Sweet Squared Authorised CND distributor partners: Dublin 01 408 9191, Edinburgh 0131 333 3180, Glasgow 0141 427 7735, Manchester 0845 200 0311, Ellisons 0845 130 6126

High Performance Face and Body Treatments

Innovative Product Ranges

Targeted Marine Nutricosmetics

Ingenious Instrumental Cosmetic Devices

SPATEC 16

SPATEC Europe 2016

CELEBRATING

8-11 June 2016 Grande Real Santa Eulalia Resort, The Algarve, Portugal

YEARS

SPATEC is the original meeting forum for the spa, wellness and beauty industry

Europe

SPATEC Europe brings together senior decision makers from the industry in the UK and across Europe, with leading executives from supplier companies for networking and face-to-face meetings.

Why attend SPATEC Europe 2016?

– You know ahead of time who is attending – You know the buyers are senior decision makers – You get to choose who you want to meet – You are guaranteed limited competition – You spend quality, uninterrupted time with the buyers – You profile your company to a high level audience For more information please contact:

– You network, build relationships and get to know the key people in the industry

Stephen Pace-Bonello: Email: spacebonello@questex.com Tel: +356 9945 8305

– You receive VIP treatment in a 5 star atmosphere away from the pressures of the office

David Zarb-Jenkins: Email: dzarbjenkins@questex.com Tel: +356 9944 8862

www.spateceu.com

SPATECSpring North America

SPATEC Europe

SPATECFall North America

SPATEC Middle East

News

DEVELOPMENTS

APPOINTMENTS

INVESTMENT

DIARY DATES

EDITED BY SARAH TODD

Canyon Ranch to unveil Turkish resort in July 2016 New spa resort will be ‘anchor brand’ in development of exclusive Kaplankaya enclave in southern Aegean

US/Turkey: Wellness pioneer Canyon Ranch’s

latest global venture, designed by architects OAB, based in Barcelona, Spain, is set to open in July this year. Canyon Ranch Wellness Resort Kaplankaya, located on the Turkish Riviera near the city of Bodrum will incorporate the brand’s award-winning signature wellness and lifestyle programming.

Developed under the guidance of Canyon Ranch’s new chief executive officer, Susan E. Docherty, Canyon Ranch Kaplankaya will include 141 sea-view guestrooms and a 10,000sqm spa, fitness and wellness centre, as well as two gourmet spa cuisine restaurants and a luxury real estate development.

“The incredible natural beauty of the south Aegean coast and its rich culture and history are the perfect complement to the Canyon Ranch holistic wellness and life-enhancement philosophy,” said Docherty.

The expansive spa and wellness centre will feature 41 treatment rooms including 19 massage rooms and five skincare rooms. There will also Artist impressions of how Canyon Ranch Kaplankaya will look when it opens in July

www.europeanspamagazine.com

be Aquavana men’s and women’s thermal suites including Finnish saunas; igloos (cold rooms for lowering body temperature using flaked ice and cool shower mist programmes); crystal steam rooms with light therapy; a Turkish hammam; and large whirlpools with various hydro-massage stations.

Therapists will be cross-trained in treatment techniques ranging from hydro massage and Ashiatsu to Ayurvedic rituals and Thai massage.

The architectural plan by OAB’s principal, Carlos Ferrater, will see a complex of guest quarters integrated into the topography to respect the natural beauty and landscape of the region. Geometric shapes, sustainable materials and the highest quality finishes will also feature in the design of the environmentally conscious buildings.

Speaking ahead of the resort’s July launch, Docherty concluded: “Canyon Ranch has been a founding voice in the world of holistic wellness for nearly 40 years. As our iconic brand grows and expands to international audiences, we remain committed to providing transformative experiences that inspire others to lead healthier, happier, more fulfilling lives.” www.canyonranch.com/kaplankaya

“As our iconic brand grows and expands to international audiences, we remain committed to providing transformative experiences.”

Susan E. Docherty CEO, Canyon Ranch

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Business News

News in brief Free online business advice from Salon Business Secrets

Global: Consultancy website Salon Business Secrets has launched a new series of podcasts.

The Beauty Business Podcast is intended to enable small and medium-sized health and beauty businesses, spas, and salons to take advantage of the latest practical, commercial and marketing information, enabling them to retain their competitive edge. www.salonbusinesssecrets.com

Darphin’s first boutique counter at John Lewis

AccorHotels raises luxury profile with FRHI deal France: Creating a global leader in the luxury hospitality

market, AccorHotels has signed a strategic deal to buy FRHI Holdings Ltd for $2.9 billion in cash and shares.

The purchase is in partnership with the Qatar Investment Authority, Kingdom Holding Company of Saudi Arabia, and Oxford Properties, an Ontario Municipal Employees Retirement System company.

The acquisition encompasses FRHI’s three iconic hotel brands – Fairmont, Raffles, and Swissôtel – and will enable AccorHotels to access a key segment of the luxury hotel market in terms of geographical reach, growth potential and profitability.

FRHI’s portfolio comprises 155 hotels and resorts across five continents, of which 40 are currently under

development. It includes Raffles Singapore, The Savoy in London, Le Royal Monceau – Raffles Paris, and The Plaza Hotel in New York.

It is anticipated that FRHI teams will bolster AccorHotels’ expertise in the luxury segment and ‘provide the group with new ambitions through targeted, value-creative expansion.’

Sébastien Bazin, chairman and chief executive officer of AccorHotels, added: “This major acquisition demonstrates our agility in a fast-changing industry. Through it, we are positioning ourselves as a key player in the current industry consolidation process while maintaining substantial leeway to implement our transformation plan.” www.accorhotels-group.com

UK: Darphin has launched its first full-service counter in the UK at John Lewis in Kingston upon Thames.

L’Institute Darphin Boutique will offer four complimentary 15-minute bespoke services exclusive to the high street chain. Customers can also have 30-minute personalised facials in the Darphin Spa treatment room that will be redeemable against product purchases. www.darphin.co.uk

NRi merges with WTS

US: Natural Resources Spa Consulting (NRi) has merged with global spa consultancy and management firm WTS International.

The move will expand WTS’s global business base and enhance the diversity and range of services the firm has to offer.

NRi owner and president, Kim Matheson, will become senior vice-president of WTS, and NRi will now become part of WTS International. www.wtsinternational.com

Bamford Haybarn Spa doubles size with extension and refurb UK: Leading Cotswolds destination spa Bamford

Haybarn at Daylesford has reopened following a major refurbishment and extension. Now doubled in size, the spa will offer more yoga, meditation and Pilates sessions in its new yoga studio. Five extra treatment rooms bring the total to nine, while a four-station manicure and pedicure area has also been created (pictured left).

Katherine Pye Guests can also enjoy a healthy lunch at The Hearth.

Bamford has also unveiled a new skincare collection and the enhanced spa will offer a wider variety of workshops and classes, curated by owner Carole Bamford from around the globe, with many therapists practising exclusively at the Haybarn.

Katherine Pye, head of body and spa at Bamford Haybarn, said: “The extension to the Haybarn Spa is in response to customer demand and will enable us to offer even more to nurture our guests’ mind, body and spirit.” www.bamford.co.uk

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Business News

Liz Holmes UK ambassador for Global Wellness Day

Alpine first for Nira Spa by Pure Altitude Switzerland: Located in the heart of the Engadin Valley, luxury Swiss Alpine resort Nira Alpina has partnered with spa brand Pure Altitude to offer an extensive menu of ‘multi-sensorial’ therapies.

Nira Spa by Pure Altitude covers 400sqm and offers five treatment rooms including a relaxation room with coloured mood lighting, a steam room, a sauna and a whirlpool with an underwater relaxation bed (pictured above).

Many of the treatments use mountain plant and

flower extracts such as edelweiss to help promote relaxation, rejuvenation and wellbeing.

CEO of Nira Hotels & Resorts, MPS Puri said: “We were delighted to work with this award-winning Alpine spa brand. With 15 years experience, Pure Altitude is a good fit with the Nira brand, offering product sincerity and a dedication to the guest experience.” www.niraalpina.com en.pure-altitude.com

UK: Virgin Active’s national health and beauty

manager Liz Holmes is to organise the UK’s participation in Global Wellness Day, which will take place on June 11, 2016.

Now in its fourth year, the not-for-profit day celebrates wellness and healthy living and was established by volunteers from across the world’s spa industry. The event is marked in over 70 countries and Holmes is encouraging spas from around the UK to pledge their support and get involved in this year’s event. www.globalwellnessday.org

The forum for the professional spa industry

Spa Know-how - Seminars & discussions Spa Brands - Exclusive products Spa Treatments - Innovative treatments Spa Design - Creative features

Sector within

The latest news from the spa industry:

DÜSSELDORF 4-6 March 2016

www.beauty.de/spabusinesslounge

BEAUTY

www.beauty.de

For further information contact ITSL Ltd _ Ramsay House _ Marchmont Farm

Info-Hotline +49 211 4560-7602

Link Road _ Hemel Hempstead _ Hertfordshire _ HP2 6JH Tel 01442 230033 _ Fax 01442 230012 info@itsluk.com

2016-01-21 Beauty 2016_Großbritannien_SBL_206 x 120 + 3mm_European Spa Magazine_4c_4572 2016-01-21 Beauty 2016_Großbritannien_SBL_206 x 120 + 3mm_European Spa Magazine_4c_4572.indd 1

21.01.16 12:43

Business News

Michael Harmsworth joins ISPA board US: The International Spa Association

Beauty Düsseldorf set for focus on spa business Germany: Taking place on March 4-6, this year’s Beauty Düsseldorf is anticipated to be the most comprehensive trade show yet. Encompassing spa, cosmetics, nails, and wellness, around 50,000 delegates are expected to attend.

The event provides an ideal platform for brands to showcase their latest products and innovations with an educational section comprising more than 130 talks and panel discussions.

Wellness highlights will include a special focus on different treatment modalities, such as Tui Na, a healing massage from Traditional Chinese Medicine, as well as

BEWEI vitality concepts, AyurYoga massage and the Gantke Lomi massage.

The exclusive Spa Business Lounge will also be there, supported by European Spa magazine, boasting a broad spectrum of information on all aspects of spa businesses, including presentations, panel discussions and technical lectures.

The Wellness & Spa Innovation Awards also return for a fourth year, to honour innovative and visionary ideas from across the spa and wellness industries. www.beauty-international.com

(ISPA) has announced its 2016 board of directors and officers.

Led by elected chairman Michael Tompkins, co-chief executive officer of PALM Health, newly elected board members include Michael Harmsworth, CEO of ESPA International (pictured above); Garrett Mersberger, director of Kohler Waters Spa and Development, Kohler Co; and the president of BodiScience Wellness Center and Spa, Dawn Tardif.

The board’s term began at the ISPA board meeting that took place in late January. www.experienceispa.com

£2.4m spa opens on Coniston Estate UK: The Coniston Hotel and Country Estate

recently opened its new £2.4m spa, covering 1,530sqm, with interior design by Mark Green at Curveline Design, who worked alongside architects John and Jennifer Wharton, and spa consultant Nikki Kurran.

The offering, in Skipton, Yorkshire, includes eight treatment rooms, an outdoor infinity-edge vitality spa pool, three thermal experiences, and a gym and fitness studio.

Product partners are Aromatherapy Associates, Jessica, Mii and the private-label Coniston Branded Products.

Chairman of The Coniston Hotel and Country Estate, Michael Bannister said: “We are delighted to open The Coniston Spa as it is the piece that completes the jigsaw here on the estate for our guests, local residents and staff. We look forward to welcoming new visitors.” www.theconistonhotel.com

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Business News

Wahanda rebrands as

Appointments New MD for RPW Design

UK: Online health and beauty marketplace Wahanda has rebranded as Treatwell. The move is part of a strategy to unify the company as it continues with its ambitious international expansion.

Lopo Champalimaud, founder of Wahanda and CEO of the Treatwell group, told European Spa: “As we continue to pursue our global ambitions, it makes sense to operate under one brand. We also took the opportunity to improve the experience for both our customers and spa partners.”

To coincide with the rebrand, the group will also be launching a range of developments to its spa management system, including the addition of point-of-sale functionality, resource management capability, and improved email marketing. This was set out in Germany from January 2016 and will be available in the UK by the summer.

Treatwell is available in ten European countries; the UK, Ireland, Germany, Netherlands, France, Spain, Italy, Switzerland, Austria and Belgium.

Ariane Steinbeck

UK: Hospitality interior design practice RPW Design has boosted its senior team with the addition of Ariane Steinbeck as managing director. Appointed to build on RPW’s considerable global presence, Steinbeck will collaborate closely with founder Jan Wilson. www.rpwdesign.co.uk

Nick Holmes at Swinton Park

www.treatwell.co.uk Nick Holmes

UK: Nick Holmes of NHC Management has joined Swinton Park’s development of its £5.5m Country Club and Spa, due to open in early 2016. Holmes previously opened Rockliffe Hall in County Durham as managing director and advises many independent UK resorts. www.swintonpark.com

Macdonald appoints spa manager

Emma Bates

UK: Emma Bates has been appointed spa manager at the four-star Macdonald Alveston Manor Hotel in Stratford-Upon-Avon.

With over ten years’ experience in the spa and beauty industries, Bates will be responsible for leading a team of eight staff. www.macdonaldhotels.co.uk

Elemis launches its Academy of Excellence UK: The first Elemis Academy of

Excellence, in Birmingham, aims to ensure each attendee is trained to ‘fully embrace their role as an Elemis ambassador’ with full accreditation.

Head of training and sales development, Nicci Anstey said: “When a therapist comes to the Elemis Academy, they enter the world of Elemis. Every training room can be Nicci Anstey bespoke for what the delegates are coming to learn. We’re proud to offer the latest training equipment, so whatever their skill is, they can enhance and develop those skills to deliver the best.”

Future plans for the Academy include the introduction of webinars so that when treatment training needs to be updated it can occur online in hour-long sessions to avoid taking therapists out of spas.

Noella Gabriel, managing director of Elemis, said: “The heartbeat of Elemis has always been education. We are delighted to open the doors to our network of therapists to train them to the highest standard.” www.elemis.com

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Business News

Gerrard International’s BeautyLab boost UK: Gerrard International has

become the sole UK distributor of BeautyLab London for spas, salons and key retailers.

BeautyLab London is seen

by Gerrard International as a ‘professional, hi-tech innovative skincare brand’ and its full product range will be presented by the team at Professional Beauty, Susan Gerrard ExCeL, London, in late February.

Gerrard International chairman, Susan Gerrard said: “We’ve spent the past few years thoroughly researching skincare to ensure we found the prefect line to complement our existing portfolio.

“BeautyLab London was an obvious fit, delivering amazing formulations and excellent results for salons, spas and clients.

“We saw it as a fantastic opportunity to provide added value with our training, marketing, and retail expertise and customer support.”

Ambitious, $50m Scandinavian forest spa dips into The Well of traditional therapies Norway: A privately-owned 10,500sqm spa

and wellness centre has opened on the outskirts of Oslo. The Well has a maximum capacity of 250 guests and is the brainchild of Forbes billionaire and spa aficionado Stein Erik Hagen.

The $50m project was designed by architects Halvorsen & Reine to reflect Norway’s modern architecture as well as its ancient spa traditions.

Responsibility for the interior design was divided between Stylt Trampoli, led by Erik Nissen Johansen, and Austrian spa specialists Thermarium, who conceptualised and supplied the wet spa, pool and treatment areas. British brands Elemis and Mii Cosmetics have been selected as product partners.

www.gerrardinternational.com

Covering three floors, the spa offers 25 treatment suites, 11 pools, a waterfall grotto, a Turkish hammam, a Japanese garden, a Northern Lights sauna and a Jungle sauna.

Stein Erik Hagen said: “The Well aims to become Europe’s premier spa facility and puts Norway firmly on the international wellness map.

“It offers unbridled, affordable luxury to anyone who appreciates wellness.

“There are century-long traditions for how to utilise heat and water for relaxation and wellbeing and The Well brings a plethora of these traditions together under one roof.” www.thewell.no

2016 Healing Summit speaker line-up revealed Germany: Taking place on March 7-8 in Berlin, the 2016

Healing Summit aims to gather like-minded individuals to ‘collaborate, raise awareness and inspire change’.

This year’s theme is ‘Commited to Healing’ and the event’s programme of presentations will explore ‘how to create from the core of goodness’.

Speakers will include IHHR Hospitality’s Ashok Khanna; bestselling author and provocative economist Dr Kjell A. Nordström; hip-hop poet J.Ivy; and clinical psychologist and holocaust survivor Dr Edith Eva Eger, Ph.D. Summarising the experience, organiser Anne Biging said: “The Healing Summit is the only event of its kind where it’s all about true healing, personal growth and creating a community that is connected beyond business interests.

“We want to dig deeper in all aspects of life, believing that economic prosperity is rather the result of personal happiness than its cause.” www.healingsummit.org

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Business News focus

Wellness for Cancer

Julie Bach, executive director of Wellness for Cancer, explains the importance of cancer-aware training to help spas provide care for those who have experienced the disease

W

What does Wellness for Cancer training for spa staff entail?

ith hands-on treatments and complementary therapies now an integral part of clinical treatment for many people diagnosed with cancer, the spa and wellness industry has a vital role to play in supporting guests who are sufferers or survivors of the disease.

Wellness for Cancer specialises in delivering online and hands-on cancer-aware training for spa professionals, as well as mindfulness-based stress transformation programmes for cancer survivors, health professionals and caregivers.

Alongside training programmes, Wellness for Cancer has also developed the first standardised set of training and business criteria, to enable loved ones, employers and end-clients to locate providers with confidence.

As a spa owner since 2001, executive director Julie Bach is keenly aware that perhaps the biggest challenge to treating clients who have experienced cancer is the widespread misconception that massage is somehow able to spread the disease – despite no clinical evidence to suggest or demonstrate this.

We asked about the organisation’s work, including a recent digital training launch that includes cancer specialists from the Mayo Clinic, MD Anderson, and the University of Colorado.

What does Wellness for Cancer do?

We’re a US-based charity and a Global Wellness Institute Initiative. We’ve developed scalable, digital, cancer-focused training and hands-on workshops to teach therapists, front-of-house and marketing professionals how to modify the spa experience for guests healing from cancer.

Our comprehensive training looks at the client as a whole – what you can see, and what you can’t see but need to know. If a client is undergoing treatment or is in recovery, a qualified therapist needs to have a solid foundation to create a personalised journey.

Our training teaches that people are human beings, they are not defined by their disease, and choices like massage and mindfulness are clinically proven to help.

Training is modular with knowledge-based testing at the end of each section. It starts with the basics of cancer – the physical and psychosocial side-effects of the disease and of medical treatments – and the role that mindfulness and meditation can play for therapists and guests.

After gaining a perspective on the role of spa, trainees learn frameworks with corresponding decision trees, protocols and ‘how to’ videos to help them personalise treatments to each clients presenting condition.

Why is your training important?

According to the World Health Organisation, Europe comprises only one eighth of the total world population, but has around one quarter of the global total of cancer cases. Meanwhile, Cancer Research UK asserts that one in every two people born after 1960 will be diagnosed with some form of cancer.

So the question is how can we better prepare to serve our clients and communities?

What’s next for Wellness for Cancer?

“Our training teaches therapists that people are human beings, they are not defined by their disease.”

Julie Bach, Wellness for Cancer

professionals have enrolled with a training provider who sufficiently trains therapists to deliver a safe service. They also want to ensure that professionals are not making treatment or product claims without proper evidence.

In 2016, we will work with our flagship UK spas, Ramside Hall in County Durham and Calcot Manor in Gloucestershire, to bring together their unique experiences with guided mindfulness meditations, bespoke relaxation journeys and weekend retreats.

These pilots will help pave the way for the industry in understanding what is possible. Cancer is not the elephant in the room; cancer can be alchemical for everyone if we embrace it as an opportunity for us to stretch and grow in to our pure potential in spa and wellness.

For additional information about Wellness for Cancer, contact Julie Bach +1 970 376 6220 or email julie@wellnessforcancer.com www.wellnessforcancer.com

How many spas have undertaken Wellness for Cancer training in Europe?

Since September 2015, we have trained 26 spas in the UK and Europe, with the largest spa brand being Center Parcs Aqua Sana, which employs 400 therapists. Our core teams of trainers have localised content and will launch Spanish, French and German variations based on demand early in 2016.

Are there any legal implications to spas accepting and treating guests with cancer?

To the best of our knowledge, there are no legal implications. Insurance companies want to ensure that

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COMMITTED TO HEALING Creating from the Core of Goodness Life · Business · World

Hotel de Rome, Berlin We invite you to the 3rd annual HEALING SUMMIT to make healing real.

At this year’s HEALING SUMMIT – COMMITTED TO HEALING we will come together to exchange ideas and deepen our understanding of how our business practices can be based on purpose and service, and how we can act beneficially from this core of goodness in all aspects of life. As the global leaders of the wellbeing community it is our responsibility to make healing real.

World-class speakers will provide meaningful tools and insights into living a holistic lifestyle and developing thriving businesses in a healing economy, rooted in uplifting philanthropic, and sustainable practices.

For further information or to secure your place: healingsummit@healing-hotels.com +49 221 2053 1175

www.healingsummit.org

The HEALING SUMMIT is organised by Healing Hotels of the World, a membership of hotels and resorts that are committed to the healing of body, mind and soul.

Business News

Rosa Alpina completes contemporary makeover

Diary dates The Professional Spa & Wellness Convention

February 28-29, 2016 Professional Beauty, ExCeL London, UK An event for owners and operators of spa, hotel and wellness facilities, this two-day conference also incorporates the Professional Spa and Wellness Awards. www.professionalspawellness.com

Beauty Düsseldorf

March 4-6, 2016 Düsseldorf Exhibition Centre, Germany A leading international show with 1,000 exhibitors showcasing spa, cosmetics, nails and wellness brands to an audience of over 50,000 attendees. www.beauty-international.com

Healing Summit

Italy: The newly-refubished spa and relaxation area

March 7-8, 2016 Berlin, Germany A programme of presentations with workshops on holistic perspectives and healing business practices lead this inspirational event, this year based around the theme of being ‘Committed to Healing’.

at Rosa Alpina, in the traditional Ladin village of Alta Badia, has been created in a contemporary design using locally-sourced wood and mountain stone.

Floor-to-ceiling windows offer stunning views of the surrounding Dolomite mountains and there is also an indoor pool overlooking nearby woodland.

Other facilities include a relaxation area, spacious saunas, a panelled library, a games room, and a fitness space equipped by Technogym.

Part of the Relais & Châteaux group, Rosa Alpina has been owned by three generations of the Pizzinini family for the past 70 years.

www.healinghotelsoftheworld.com

Cosmoprof Worldwide

www.rosalpina.it

Get ready for London’s PSW Convention 2016 UK: Taking place from February 28-29 at London’s ExCeL centre,

this year’s Professional Spa and Wellness Convention aims to facilitate an honest and open dialogue about what works – and what doesn’t – in spa businesses.

Offering a range of networking opportunities, the convention willl actively encourages delegates to interact with speakers in order to take away maximum benefit from attendance.

“Whether you’re a spa manager, hotel owner or major investor, you will come away with genuine learning as to how you can improve your spa business,” said event organiser Mark Moloney.

Moloney emphasised that the event has been built on four key value propositions. “The first is that virtually all speakers own or operate spas, so we have people on the platform that know what running a spa is like and talk from experience,” he explained.

“The second is that all speakers have agreed to share genuine data.

Third is our speaker mix – there probably isn’t anywhere else in Europe where you can meet so many faces from so many places.

“Our final unique element is the event’s format as most speakers are given just ten minutes each, which means they have to condense the essence of their points down into what truly matters.”

READER OFFER European Spa readers can benefit from a 10% discount when booking online for the Convention at www.professionalspawellness. com/convention by adding this code: DISP10

Share your appointments, announcements, launches and diary dates by contacting our News editor Sarah Todd T: +44 (0) 7961 010345 E: sarah.todd@spapublishing.com

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March 18-21, 2016 Bologna, Italy Now in its 49th year, this international trade fair for the professional cosmetics and wellness industry covers 90,000sqm of exhibition space and attracts more than 207,000 visitors, buyers, distributors and importers looking to develop business in the beauty sector. www.cosmoprof.com

Forum HOTel&SPA

June 2, 2016 Four Seasons Georges V, Paris, France A celebrated meeting point for Europe’s leading influencers in spa, hospitality and wellbeing with knowledge-sharing sessions on the best present and future practices. The ninth annual event will focus on the theme of ‘Looking to the future’ and present the Black Diamond Award. www.forumhotspa.com

SPATEC Europe

June 8-11, 2016 Grande Real Santa Eulalia, Portugal European buyers and suppliers with global business interests will participate in face-to-face meetings and international speaker sessions over two dedicated business days. www.spateceu.com

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Images courtesy of Nirvana Spa, The Langham and Rockliffe Hall Spa

“It has become the best convention in Europe at which to network and discover the latest trends” Andrew Gibson, Vice President, Spa & Wellness, FRHI Global

Europe's leading spa convention Where the spa professionals discuss practical solutions. Be a part of it.

The Professional Spa & Wellness Convention returns in February 2016 to London ExCeL KNOWLEDGE Share knowledge with leading spa professionals and investors INSPIRATION Identify and take away practical ideas to improve your business NETWORKING With it’s global following this convention will connect you with the industry’s influencers TAKING PLACE AT

To book your delegate pass with a 10% discount in association with European Spa quote discount code DIES10 and visit

“The convention is a perfect opportunity to learn from your industry peers.

We attended with our leadership team, and the learning was more than worth our time and travel to London. Participating in an event that is tailor-made for your industry is a tremendous help to your business and, as every year, I came away from the convention with practical ideas that I can implement immediately” Melissa Rancourt, owner, Serendip Spa

“I attended the convention for the first time and must say that I truly enjoyed the whole experience. The speeches that I listened to have genuinely motivated me for work and I’ve now set my goals much higher” Kenneth Ryan, senior director of global spa operations, Marriott

HOT TOPICS INCLUDE: EXCITING INNOVATIONS for your spa in 2016 WELLNESS IN ACTION: leading programs to guide guests towards optimal health KEYNOTE SPEAKER: Neuroplasticity, neuroleadership & peak performance programme for spas SPA KPI’S: pearls of wisdom to grow guest experience & financial performance HUMAN RESOURCES: help your team bloom & flourish EXPLORING THE POSITIVE IMPACT of spas for cancer patients, survivors & their families THE ART & SCIENCE of spa budgeting & business planning SPA LEADERSHIP: 3 case studies to lead when opening a spa, continuing activities or turning around a business HOW TO BOOST YOUR SPA’S SCOPE & revenues with advanced aesthetics TAS & TOS : how to work more efficiently with travel agents & tour operators

28-29 February 2016, ExCeL London

SPONSORED BY:

www.professionalspawellness.com/convention www.professionalspawellness.com/convention

Wine&wellness Continuing its rapid expansion across the globe, Six Senses has launched its first European resort in the heart of Portugal’s Douro Valley. Mark Smith reports on the heady mix of wellness initiatives at the new property

S

ix Senses has chosen a prime position in the UNESCO World Heritage-listed Douro Valley for its new 57-room resort. Situated in picturesque vineyards overlooking the majestic River Douro, the property dates back to the late 19th century when it was known as Quinta Vale de Abraão. Located around an hour from Porto in northern Portugal, the resort is the first venture of its kind for Six Senses in Europe and marks a period of rapid expansion for the company.

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Clodagh Design has perfectly appointed the communal spaces to reflect the heritage of the region and its winemaking traditions. A dramatic entrance and reception area lead to views of the river and valley beyond and this attention to detail flows through the hotel. Accommodation ranges from modern guest rooms in the main hotel building to a series of villas dotted around the grounds.

“I always try to create or capture a spirit of place in my projects,” says agency founder Clodagh, who is a fervent

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Spas Six Senses Douro Valley, Portugal

believer that good design can support wellbeing. “The Douro Valley filled me with wild delight and I was inspired to incorporate this cornucopia of experiences, adding unique touches such as an organic garden.”

Most of the guest rooms have impressive river views and the wine library and restaurants fully embrace the viticulture of the region. As well as the organic garden the 19-acre property offers a large outdoor pool, walking tracks through the vineyards to the river, and its own forest. General

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manager Nick Yarnell believes the result is a seamless blend of “wine and wellness”. “This may sound like an oxymoron,” he adds, “but it’s not at all; many people say a glass of wine is good for you. We appeal to people’s natural intuition and common sense about what’s good for them.”

The best in the business Yarnell joined the project in late 2014 after the site was identified as the ideal spot for Six Senses’ expansion into

The stunning outdoor pool with vineyard and mountain views at Six Senses Douro Valley

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Spas Six Senses Douro Valley, Portugal

Europe. A 24-year veteran of the hotel industry, he has spent the past 16 years with Four Seasons everywhere from Los Angeles to the Maldives, most recently opening Four Seasons Resort Marrakech. Upon arriving in the Douro Valley he oversaw the closure of the previous business, the five-star hotel Aquapura, before managing the renovation works though to opening.

The hotel’s refurbishment saw the creation of new eating spaces, the wine library, and a fresh new look for the interiors and guest rooms. The spa reception was overhauled, but many of the spa facilities remain as they were in the hotel’s previous incarnation. “The spa was one of the reasons why this was a perfect fit for us,” says Yarnell. “In the original hotel design they built a 2,200sqm spa with a pool and a vitality suite – the kind that you would expect in a big hotel, but we have just 57 rooms. There’s a lot of cost involved with a space that big, but for Six Senses it made the perfect fit from an experience point of view.”

Grand design The spa at Six Senses Douro Valley is entered via ceremonial stairs flanked by incised bronze plaster and a wall covered in squared shelving where candles are lit throughout the day. The spa’s size has enabled the creation of a unique proposition, bringing the Six Senses concept to a wider audience, and providing a European launch pad for the brand’s new Integrated Wellness Programme. Much of the original spa design has remained intact but some changes were made. “We took some of the gym to create a great yoga studio and added a treatment room for singing bowl meditation,” reveals Yarnell.

The spa reception area is a fresh, open space with minimalist surfaces, grey wooden floors and polished concrete walls, complemented by the light grey and sandy tones of the upholstered chairs and cushions. Off to one side is a modern nail bar with industrial lighting, which offers wine, tapas and cheese tastings during treatments. “A lot of effort was put into the reception area,” says the resort’s spa and wellness director Javier Suárez. “We believe it should be a more interactive

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On the menu: Six Senses Integrated Wellness The new Six Senses Integrated Wellness programme uses in-house expertise to measure and analyse key physiological biomarkers.

Suitable spa treatments, fitness and wellness activities are then suggested to guests.

The initative was developed in partnership with health and medical pioneers Dr. Mehmet Oz, Dr. Michael Breus and Dr. Steven Gundry and is trained in-house by Six Senses educator, Elena Malmefeldt.

“People are looking for help to understand, in a non-invasive way, their ‘wellness status’ and what they can do to improve it,” says Anna Bjurstam, Six Senses’ vice-president, spa and wellness. “We wanted a systemised approach, so our guests

can have the same experience followed up without complication next time they visit our spa.”

Set to roll out in 75% of the group by 2017, the programmes address the most common concerns around digestion, weight loss, elimination of built-up toxins, weakened immune system, sleep, stress-relief, muscle toning and building better stamina.

Heart rate, tissue oxygen uptake and distribution, arterial stiffness and stress parameters are screened using Electro Interstitial Scan-Galvanic Skin system and bioelectrical impedance analysis. This information, along with in-depth discussions about lifestyle, concerns and personal goals enables Six Senses experts to recommend a personalised wellness programme.

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Spas Six Senses Douro Valley, Portugal Clockwise from far left: Relaxation beds line the indoor pool; perfect impeccable taste in the wine library; the sociable reception area; bespoke scrubs and masks are created at the Alchemy Bar; programmes are tailored to individual guests

SPA STATS Six Senses Douro Valley +351 254 660 600 www.sixsenses.com General manager: Nick Yarnell Spa and wellness director: Javier Suárez Vice-president, spa and wellness, Six Senses: Anna Bjurstam Hotel and spa design: Clodagh Design Size: 2,200sqm Gym equipment supplier: Technogym Thermal suite supplier: Thermarium Staff: 12 Capacity: 25 Treatment rooms: 11 Facilities: Finnish sauna, laconium, steam bath, herbal sauna, experience showers, indoor and outdoor gym, wellness activity studio, nail bar, 25-metre outdoor pool, 20-metre indoor pool Product partner: The Organic Pharmacy

“You won’t find people in suits and ties. We address people by name so they feel more at ease. It is called Six Senses for a reason; we anticipate your needs.”

Javier Suárez, Spa and wellness director

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Spas Six Senses Douro Valley, Portugal

area. It needs to be a welcoming, happening place.”

Suárez joined the spa in April 2015, before which he was director at Six Senses Yao Noi in Thailand. He has worked as a spa manager with international hotel groups Hilton and Marriott, and was a physiotherapist in the US and Spain, where he continues to operate a spa consultancy. With over 20 years of wellness experience Suárez was well placed to develop the spa programme at Douro Valley.

“The company wanted someone with Asian experience and as I’m the only Six Senses person here I need to reinforce the brand’s values, mission and vision,” he says. “It was a great learning experience being in Yao Noi as it’s one of the best properties that we have.” Suárez adds that he is extremely proud of his current team, most of whom worked at the previous business but have now been thoroughly trained in the Six Senses philosophy.

Adjacent to the reception area is the Integrated Wellness consultation room and opposite that is the fitness room. Also on this level is the Alchemy Bar, where customised mixes of herbs, salt, grapes and other local and exotic ingredients are individually blended to make scrubs and masks. Further along, guests can access the rest of the spa as well as the post-treatment relaxation space, which is flooded with natural light and furnished with comfortable lounge chairs.

Separate male and female changing rooms on the lower level lead directly onto the wet area, complete with relaxation beds surrounding an indoor pool backed by an eight-metre high water wall that offers floor-to-ceiling views of the forest. Off from the pool area there are more

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“Wine and wellness may sound like an oxymoron, but it’s not at all; many people say a glass of wine is good for you. We appeal to people’s natural intuition and common sense about what’s good for them.”

Nick Yarnell, general manager

relaxation areas and a thermal suite that features a laconium, a herbal sauna, steam rooms and two experience showers.

The 11 treatment rooms all have windows looking out over secret gardens and water features or stunning views of the river valley.

Collaboration and innovation As with all Six Senses spas the development of the treatment menu has been a collaborative effort between the resort itself and the team at Six Senses headquarters. Devised by corporate director of training Carla Sage and corporate spa trainer Lenna Chan, with input from Anna Bjurstam, it includes an array of facials, body therapies and massage treatments using locally inspired ingredients such as grapes, lavender, orange and rosemary. A unique take on a hot stone massage, the Schist Stone treatment, is another highlight.

The stones, found in the Portugese vineyards, are warmed and then placed under the body during massage.

Interestingly, given its location in the wine region, the spa

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Spas Six Senses Douro Valley, Portugal “Our European debut is a more crafted, designed and rich hotel.

Guests are embracing that it is different, yet very much in line with what Six Senses is about.”

Anna Bjurstam

Vice-president, spa and wellness, Six Senses

Clockwise from far left: The spa’s natural surroundings complement the treatment room experience; an indulgent nail bar tasting session; guests are screened before being offered Integrated Wellness activities; the Douro Valley is steeped in viticulture; eight-metre high floor-to-celing views from the indoor pool

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Spas Six Senses Douro Valley, Portugal

has not introduced a typical vinotherapy menu. Instead, it remains very much grounded in the Six Senses heritage with Organic Pharmacy as its sole product partner. The brand’s signature Tibetan singing bowl rituals are prominent in each treatment and yoga and meditation can be combined with any programme. The plan is to increase the wellness menu with detox packages and specially designed courses to cater for guests in the low season during the winter months.

Partnering with tour operators from Northern European countries, especially Scandinavia, is already increasing bookings at these times and for Javier Suárez this is a key strategy for managing seasonality.

Keeping to commitments Spa is very much at the core of the Six Senses business and Anna Bjurstam believes the new outpost in the Douro Valley represents an evolution of the brand’s vision. “It is a very significant project for us, as we have our first hotel in Europe and it also shows a slightly different Six Senses; a more crafted, designed and rich hotel.”

While it may represent a step forward, Six Senses Douro Valley displays a sense of connection with its surroundings that is totally in line with the company’s long-term commitment to sustainability; minimising its environmental footprint while creating a positive impact on the community.

All drinking water served at the resort is filtered, purified and bottled on site, and half of the profits from water sales are donated to a local charity dedicated to youth education.

Food is sourced locally and grown in the organic garden, and the furniture was made in Portugal. Short tours for small groups range from wine-making and river sightseeing to Above from left: The rustic main entrance to the spa; Douro Valley’s body treatments emphasise pure and natural ingredients, reflecting the broader SIx Senses philosophy

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“I always try to create or capture a spirit of place in my projects. The Douro Valley filled me with wild delight. I was inspired to create a resort and spa which incorporated this cornucopia of experiences.”

Clodagh, founder, Clodagh Design

adventures like kayaking, tree climbing and forest bathing, aiming to further connect guests with the local community.

A bold and ambitious project, the Douro Valley development reflects the global ambitions of a company that’s truly committed to wellness – ambitions that are clear in the brand’s intense upcoming expansion plans.

“Our future timetable is very exciting,” Bjurstam enthuses.

“We will open between 8-10 new spas in 2016, and the coming years have an equally steady planned growth including both spas and new hotels.”

As well as more properties, Bjurstam is intent on advancing Six Senses’ dedication to provide guests with the best treatments, therapies and services. “When it comes to pioneering wellness, we are looking at introducing a sleep programme that is way beyond what is currently available in the market,” she adds, “as well as new nutritional guidelines with not only lectin-, gluten-, sugar- and dairy-free cuisine in our restaurants for those that so desire, but truly healthy choices for all dishes.”

So now the company has established its rich and innovative vision of wellness in a notable European location, how are guests responding in terms of their expectations and requirements? “Feedback has been great and they are embracing that it is different, yet very much in line with what Six Senses is about,” Bjurstam concludes.

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Achieve Instant and Transformational Results With Our Luxury British Spa Brand To learn more about how to become a Carol Joy London partner please call: +44(0) 207 629 2247 or email - sales@caroljoylondon.com

Business Six Senses

Anna Bjurstam

My life in spa I NT E RV I E W BY M A R K S M I T H

A

When and where are you happiest?

wellness champion for more than 25 years, Anna Bjurstam is an established figure in the spa industry. With a master’s degree in business, she founded and led Raison d’Etre Spas to become a leading spa consultancy before joining Six Senses as vice-president of spa and wellness in 2013.

A founding board member of the Global Spa Summit, Bjurstam is now engaged in revitalising Six Senses’ wellness initiatives, ensuring each spa has its own unique personality while remaining true to the brand’s core values.

With a busy schedule of international travel balanced with the needs of a young family, we ask about her current projects, her proudest moments in spa, and how she manages to find time to relax.

When meditation is good, it is pure bliss. Also just hanging out at home with my family. Workwise it is when we collaborate on a project with a great outcome and we all feel that sense of fulfilment.

What would you tell your younger self?

Career is not important, but quality of life is.

Follow your heart and know that we become successful doing what we are passionate about.

What are your must-have travel items?

A great eye mask, travel socks, Rimowa suitcase, coconut oil, good headphones, motion sickness wrist bands, and an audio book on my phone.

What was your most memorable spa stay?

When I went for my first sound healing, in Bali, in 2001, I was very sceptical. Various gongs sounded while I said affirmations and it was very profound.

How do you balance family and business?

My partner and I have a very good understanding of our roles in family and business, which helps tremendously. I travel a maximum of ten working days per month and make each day count when home in terms of quality time with my family.

What is most important in business?

To be humble; seek first to understand before you make yourself understood; and know that the more you think you know, the less you really know.

What is your greatest achievement?

My two children – and the launch of our Integrated Wellness Program as it is groundbreaking in today’s spa industry (see p36).

What spa projects are you most proud of?

Amanpuri, which we opened in 2000, was a global trend-setter. Six Senses Douro Valley and Six Senses Al Bustan are two amazing new spas where we have introduced full wellness programmes.

How have you advanced spa and wellness?

I am a founding board member of the Global Wellness Summit (GWS). A couple of years

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How can spas better embrace wellness?

“In the future we will measure success not by how much money we have, but by how well we are.”

Anna Bjurstam, Six Senses

ago I instigated research into spa management, published by GWS, which has since grown into three influential initiatives for mentorship, career growth and internship.

What inspires you?

People who dare to tread new ground; their stories of failure and success inspire me greatly.

How does wellness feature in your life?

I meditate (almost) daily and try to do a three or 10-day silent Vipassana retreat every year. I exercise regularly and eat healthily. I differentiate work from family life, rarely stress, and I am blessed with being able to sleep well, even on a plane.

Educating staff to be passionate about healing guests and giving advice on how they can live a happier and healthier life. If we walk our talk, we inspire wellness living.

What will the spa of the future look like?

I have always predicted that the guest will walk by a portal where their wellness status will be measured, then they will be recommended a treatment which is booked automatically. The guest will tailor music, temperature, colours, indeed everything digitally. Spas will be more communal and active, a place to gather and share wellness.

What will drive wellness in the future?

Consumer demand is driving business today.

Government policies will shape wellness; our medical system is failing and preventive wellness will be the key. We will measure success not by how much money we have, but how well we are. www.sixsenses.com www.raisondetrespas.com

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Business Six Senses

Six Senses Hotels Resorts Spas, is the creator of award-winning and exceptional guest experiences in locations of outstanding natural beauty worldwide. The hospitality management company comprises nine operating resorts and 27 spas, branded: Six Senses’ family-focused Evason resorts and Six Senses Spa. Six Senses’ Integrated Wellness Program is set to be rolled out at 75% of the group’s properties by 2017

www.europeanspamagazine.com

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Business Global Wellness Summit 1

2

Building a well world

The forward-looking theme of the ninth annual Global Wellness Summit, held in Mexico City, saw delegates deep in debate about the wellness trends that are set to reshape spas

T

he ninth annual Global Wellness Summit, held November 12-15, 2015, at the St Regis Mexico City, New Mexico, saw wellness leaders address the way we work, rest and invest to promote good health and wellbeing.

In notably removing ‘spa’ from its title this year, the rebranded Global Wellness Summit (GWS) underlined its aim to attract a broader audience to promote wellness development. The summit’s chosen theme ‘Building a Well World’ also widened the scope of presentations to showcase the latest findings in wellness tourism, workplace wellness, wellness communities, integrative health, finance, environment, and

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R EP OR T BY S A R A H C A M I L L E R I

emerging technologies, as well as spa, beauty, fitness and nutrition.

Reflecting this shift, 52% of this year’s 473-strong delegation, representing 40 nationalities, was made up of first-time attendees. Leaders from spa, fitness and beauty, were joined by a diverse mix of delegates from the worlds of medicine, economics, government, technology, tourism, workplace wellness, education, nutrition and the arts.

A heartfelt welcome The Summit, which moves locations every year, began with a warm greeting from Mexico City’s minister of tourism Miguel Torruco Marqués.

He shared how the city’s wealth of cultural highlights had been given massive exposure worldwide thanks to James Bond’s walk through a Day of the Dead parade in the opening scenes of the recent film Spectre.

The minister was keen to capitalise on the ‘Bond effect’ and present the city as a must-visit wellness destination, rich in culture. “Mexico has a grand tradition of wellness that dates back to pre-Hispanic times with the use of temazcales and herbal medicine for recreational, purification and healing processes,” he said.

“Today, Mexico City has become a Latin American centre for health and wellness services as it offers a world-class spa

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Business Global Wellness Summit 3

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1. C hairman & CEO, GWS Susie Ellis 2. K athryn Moore, Neil Orvay and Julie-Anne Kelly 3. T he GWS Board and team celebrate Building a Well World with keynote speaker Deepak Chopra MD 4. K yra Montagu, Jeff Kohl, Frank Pitsikalis and Noel Asmar 5. M editation session in Mexico City with Deepak Chopra MD 6. Z eel CEO Samer Hamadeh introduces on-demand massage 7. Keynote speaker Agapi Stassinopoulos, the force behind the Thrive movement

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infrastructure and a broad variety of services using both traditional practices and the latest, cutting-edge techniques.”

GWS chairman and CEO Susie Ellis invited delegates to enjoy three days of presentations, keynote speakers and expert panels, as well as a selection of proactive workshops and lunch discussion groups. This year’s diverse programme was co-chaired by GWS board members Gina Diez Barroso, president and CEO Grupo Diarq, and Alfredo Carvajal, president of Delos International; and MC’d

by Emmy award-winning Mexican journalist Giselle Fernandez.

Healthy ageing Global economist Thierry Malleret, co-founder of The Monthly Barometer, used his presentation to predict a world where wellness could become mandatory. Highlighting global projections on obesity, climate change, economics and technology, Malleret said ‘ageing’ was a mega trend that would trump all others.

“Ageing is the single greatest predictable problem of the 21st century. We often think of

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ageing as a western phenomenon but it’s global,” he said. “Many countries are going to become old before they have a chance to be rich. It’s true for China, Iran and many other countries around the world.”

“Today there are 800 million people in the world aged 60 years or over. In 2050, there will be 2 billion. So it’s a 350% increase, with dramatic implications for the economy because the dependency ratio will increase,” he warned.

Malleret predicted that governments worldwide would have little option but to make wellness mandatory in future, presenting a unique opportunity for wellness-orientated businesses. “When you age, you tend to spend much more on health,” he said. “The key issue is going to be how to live not only longer, but healthier. This issue is going to drive the policies that will eventually make wellness compulsory around the world.”

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The brain-skin connection Neuroscientist Claudia Aguirre PhD, who consults for meditation app HeadSpace and is part of the scientific advisory committee for spa

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Business Global Wellness Summit brand [comfortzone], revealed developments in the field of psycho-dermatology, which explores connections between the brain and the skin.

“Psycho-dermatology addresses the mind as well as the skin. In order to treat the skin you must first treat the mind,” she stated.

“Techniques such as hypnosis can help to identify the source of many skin conditions, which are expressions of emotional turmoil.

The medical world sees the skin not just as cutaneous tissue, but as a nervous organ, an endocrine organ and a self-organising entity.”

Aguirre predicted that research to understand this brain-skin connection would shape future skincare development. “The next frontier of skincare will require an understanding of neuroscience so we can treat skin in a more holistic way. We now also know that skin can produce its own hormones such as cortisol, estrogen, and testosterone. This knowledge shifts the paradigm of how we think about the skin.”

Concluding her presentation, Aguirre asked delegates to think about skin as more than just tissue to exfoliate, hydrate and regenerate.

“The key to understanding autism and other conditions such as schizophrenia may be routed in the skin. This change in understanding the brain-skin connection is only the beginning of what we are going to see in future,” she said.

Spa investment An investor panel, led by GWS board member and founder of ESPA International, Susan Harmsworth, MBE, discussed the development of oversized ‘trophy spas’ that fail to achieve ROI. Harmsworth suggested a focus on metrics such as space-versus-revenue when formulating successful spa models.

Panelist Gina Diez Barroso agreed but pointed out that ROI cannot be measured by ‘space-versus-revenue’ alone. “A spa can improve a hotel or resort’s average daily rate, extend length of stay, and [change] the type of guests you attract; it will help bring life to the overall offer. However, accurately quantifying this overall positive effect on revenue is another matter,” she said.

Panelist Omer Isvan, president of Servotel Corporation, added that more recently he had emphasised improving the location and space of spa elements in new projects. “It is very dangerous to simply say ‘spas are being built too big right now’,” he warned. “Spas should be sanctuaries – if you start to measure them just in terms of space-to-revenue ratio, you will be in danger of losing all the non-functional elements that define the experience.

“Sanctuaries need space to operate. We are more interested in achieving the right

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experience within the right level of space.”

Matthew Gaghen, portfolio manager of US private equity firm KSL Capital Partners, honed in on the importance of robust financial performance. “A spa should present a distinctive point of differentiation for your hotel or resort,” he stated. “When we create a new spa we run it as a full profit entity that is successful.

Increasingly, owners and investors want to see a proper business model, a very detailed feasibility study, and the right measurement of metrics, so it can be run as a real business.”

Stronger retail and wellness programming were also noted as opportunities. “We are very bullish about the growth of retail. We have looked at the revenue that retail can bring and are focused on growing it aggressively,” said Gaghen. “Differentiation and renewal are required, especially with wellness programming – this will make an offer stand out,” he concluded.

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Metrics that matter Moving away from bricks and mortar, but staying right on the money, Pete Ellis, chairman and CEO of Spafinder Wellness, chaired a panel session entitled ‘Raising capital: What sells investors in the tech-driven spa or wellness space?’. This focused on the importance of proven metrics to create attractive, scalable business models to appeal to outside investors.

A notable panel of CEOs joined Ellis to share their personal experiences of raising significant funding, including Lopo Champalimaud, CEO and co-founder of Wahanda, which was rebranded in January as Treatwell (see our news story on p27); Annbeth Eschbach, founder and CEO, Exhale Enterprises; Josh McCarter, CEO, Booker; Samer Hamadeh, founder and CEO, Zeel; and Rick Stollmeyer, CEO and co-founder, MINDBODY. Encapsulating the session, Ellis said the future was bright for investment into wellness technology, bricks and mortar, and products.

“There is a play here for bright thinkers as the wellness marketplace is just getting stronger and bigger,” he enthused. “We need bright minds and businesses with proven records that can show the ability to scale and create profit. The market is hungry for companies in the wellness space that can be distributed in other channels.”

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Wellness at work Trends in workplace wellness featured prominently at this year’s Summit with the findings of the Global Wellness Institute’s (GWI) latest Future of Wellness at Work report, presented by senior research fellows Katherine Johnston and Ophelia Yeung.

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Business Global Wellness Summit 4

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The future of wellbeing Wellness pioneer Deepak Chopra MD reveals future thinking on epigenetics and the Super Gene

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1. Claudia Aguirre PhD reveals the brain-skin connection 2. GWS 2015 co-chairs Gina Diez Barroso and Alfredo Carvajal 3. Mark and Kira Walton with Melissa Mancuso and James Chenevey 4. Technogym’s pioneering founder Nerio Alessandri 5. Emma Grady, Joanne Berry, Alex Zotos, Sarah Camilleri, Sean Harrington and Glen and Susan Fusfield 6. Moderator Susan Harmsworth MBE, of ESPA International talks spa investment and the metrics that matter 7. Keynote Deepak Chopra MD

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A pioneer in integrative medicine, Dr Chopra, who has published 80 books, gave the Summit a whistle-stop tour of his latest, Super Genes, co-authored by Rudolph E Tanzi, professor of neurology at Harvard University.

Chopra’s fascinating keynote was a brief lesson in DNA, the genome, and the role the microbiome – the totality of micro-organisms and their collective genetic material present in the human body – is now believed to play in our survival and wellness.

Describing DNA as ‘the alphabet’ and the genome as ‘the book of life’, he said that by understanding the orchestration of our genes through epigenetics, we can influence health.

The microbiome, he said, plays an intrinsic role in health and wellness. Our diet, lifestyle, thoughts and microbiome ‘communicate’ with our DNA to influence every aspect of our health.

In his new book, Chopra sets out to change the idea that our inherited genes determine our fate. He urges that the human body is much more dynamic and only now being understood.

“Your gene expression is influenced by your thoughts, emotions, relationships, social interactions and environment. What we refer to as the 'Super Gene' is the interrogated activity of epigenetics, microbiome and the genes you were born with,” he summarised.

On the Summit’s theme of building a well world, Chopra concluded: “True spirituality is about having a sense of wonder and reverence for our existence.

“The birth of this insight, leads to the platonic qualities of truth, goodness, beauty, harmony, love compassion, joy and equanimity. Without these qualities it is impossible to create wellbeing. The future of wellbeing begins with self-awareness.”

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1. GWS co-chair Alfredo Carvajal welcomes the 2015 delegation 2. Steve Nygren, Mia Kyricos and Robert Ranzi 3. Milana Knowles and Morgan Lefrançois

Forecasting that workplace wellness will change radically, the pair discussed how creating a culture of wellness at work could positively impact on health statistics worldwide. Johnston said 85% of the world’s 3.2 billion workers live in developing countries and the majority are poor. “Half the world’s workforce are in low-skilled or manual occupations and many people are stressed and unhappy at their jobs,” she noted. “38% of workers state they suffer excessive pressure at work and by 2030 one in five workers will be over the age of 55.”

These sobering statistics are set to significantly impact on all societies in future. “Our unwell workforce is a big burden, it puts great cost on businesses, individuals and the entire economy,” warned Johnston. “For the US, where the data is readily available, we have estimated that unwellness at work costs $2.2 trillion every year, which is about 12% GDP. These costs come from direct medical expenses, absenteeism and less productivity.”

According to Yeung, workplace wellness programmes are now estimated to be worth $40 billion globally. GWI’s Future of Wellness at Work report, including employee surveys conducted with Everyday Health, is now available at globalwellnesssummit.com. (For more on workplace wellness turn to p90.)

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4. Four Season’s Simon Casson comments on the 7th Annual Student Challenge 5. Wellness warrior Deborah Szekely

Health is the new wealth Trailblazing Italian wellness pioneer Nerio Alessandri, who founded Technogym in 1983, told the Summit how his company had evolved into a global player in products, services and solutions for fitness, hospitality and spa.

Alessandri, who started his company at the age of 20, building fitness equipment from his parent’s garage, now has an impressive 35m users training on Technogym equipment daily.

The brand has also served as an official supplier to the last five Olympic Games and is appointed for Rio Olympic Games 2016.

He highlighted the company’s futuristic HQ Technogym Village, in Cesena, Italy, which embodies the brand’s commitment to wellness, at work and through every aspect of the business. Inspired by the concepts of eco-sustainability and bio-architecture (designing around the human being) the vast wellness campus covers 60,000sqm of covered spaces across a 150,000sqm site.

Since the Summit, in January, Technogym announced it’s social campaign ‘Let’s Move and Donate Food’ which leverages its technology to convert physical exercise into donated meals for children in countries affected by malnutrition, in cooperation with the World Food Programme.

Commenting on this initiative, Alessandri

said: “We are witnesses to a paradox on a global scale. On one hand nearly 2 billion people are either obese or overweight, and on the other hand there are 800m malnourished citizens.

The aim of our campaign is to bring about a real change by promoting physical activity and fighting malnutrition at one and the same time.”

Focus on creativity Other highlights from this year’s Summit included the seventh annual Student Challenge, which saw two university teams submit their futuristic spa designs for scrutiny to the GWS board. The Universidad Anáhuac México Norte, Mexico and The University of Nevada Las Vegas, US, made compelling presentations of futuristic spa concepts, which had to demonstrate commercial viability while showcasing Latin American culture.

The University of Nevada’s winning submission was set in the fast-growing wine region of Mendoza, Argentina, which is a Malbec-producing powerhouse. Called Ch’ulel Mendoza, which means ‘life force’ in Mayan, their vinotherapy-inspired resort spa married wine-making and regional wine culture with local superfood cuisine and wellness programming.

Throughout the Summit, memorable

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Business Global Wellness Summit

10 shifts in wellness for 2016 Unveiled at the Global Wellness Summit

01. From the genome to the epigenome

Rather than ‘cracking’ the human genome, experts now believe that decoding the epigenome – that DNA which is ceaselessly modified by lifestyle choices and environment – will be key to future wellness breakthroughs.

02. Wellness no longer optional

The skyrocketing cost of chronic diseases coupled with increased global ageing populations may give rise to wellness tax incentives and insurance rewards for healthy behavior, tracked by wearable or implantable devices.

03.

We deliver, just tell us where.

The future is all sewn up The future will see wellness sewn seamlessly into the fabric of our lives: dawn-simulating lighting; bed sensors to monitor sleep; and ever more responsive materials.

04. Total wellness at work

New Global Wellness Institute research forecasts that workplace wellness will change radically. Meaningful, real cultures of health at work will tackle everything from physical, to emotional, to financial wellness.

05. Truly integrative healthcare

Today every leading medical centre either has, or is planning, a wellness/integrative centre. Medicine will incorporate more wellness and vice-versa.

06. Medical technology breakthroughs

Pioneering innovations presented included ingestible, health-tracking nanochips that monitor 50 biological functions 24/7. These will usher in a new era of precision, preventative and personalised medicine.

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Wellness homes More homes, communities and even cities are being master-planned for human health. Wellness living is good for people, and also good for the bottom line.

08. From superfoods to sane eating

Superfoods are on a collision course with sustainability as their importation is disturbing global ecosystems. The future? Clean, sustainably sourced, personally intuitive foods and a welcome return to eating as a pleasure.

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With offices in the UK and mainland China, we are uniquely placed to source, manage and deliver the widest selection of furniture, fixtures, equipment and on going consumables wherever you need across the world.

To explore how we can add value to your next spa project please email spapartner@ellisons.co.uk or call us on +44 (0)24 7636 9114.

The wellness travel boom Wellness will only become a bigger player in the destination resort space, while resorts without wellness and ‘purpose’ will decline.

10. Democratisation of wellness

Bringing wellness to more members of society, two trends to watch are ‘meditation goes mainstream’ and ‘wellness for children’, which spas and wellness retreats are increasingly involved in.

ellisons.co.uk

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networking evenings also gave delegates the opportunity to experience Mexico City’s vibrant arts, hospitality and creativity, with visits to the CENTRO University, Design & Film School and the Palacio de Bellas Artes.

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1. I sobel Stockdale, Eleni Michopoulou, PhD and Yasmin Cachemaille Grimm 2. G WS’s Franz Linser PhD and Susie Ellis announce Austria as the next host country 3. S tudent Challenge winners Eun Joo Kim, Gina Marano, Tony Henthorne Ph.D, Courtney Marshall and I-Ju Lu of the University of Nevada

Moving arts and unbinding hearts Other Summit highlights included a moving film, Gratitude Revealed, presented by film-maker Louie Schwartzberg, which showed the beautiful interconnections within nature.

Schwartzberg’s company, Moving Arts, is branching into producing innovative visual healing programmes and installations to enhance the spa experience.

“Beauty is nature’s tool for survival – you protect what you love,” said Schwartzberg. “If we can move enough people on an emotional level, we can achieve the shift in consciousness needed to sustain and celebrate life.”

Sadly, since the Summit, the spa and wellness has lost one of its bright lights; aromatherapist and co-founder of Aromatherapy Associates Geraldine Howard, who passed away in January 2016. Fortunately she was able to enjoy the GWS’s recognition of her legacy, joining the Summit by live video link-up to receive a Leading Women in Wellness Award. Geraldine shared her passion for aromatherapy and how it had helped her stay positive during her battle with cancer. (Turn to p122 for our tribute to Geraldine Howard).

Julie Bach, founder of Wellness for Cancer, also gave a powerful presentation highlighting how, ironically, so many sufferers are currently turned away from spas due to lack of training and contra-indications. Bach called all present to change the status quo by supporting Wellness for Cancer, which provides online cancer-aware training for spa professionals.

A Global Wellness Institute-backed initiative (www.globalwellnessinstiute.org), the training

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4. D elegates Sara Jones, MIchelle Gamble, Bonnie Baker and Paul Schmidt

is designed to help spas increase their comfort and confidence in delivering safe and nurturing services to clients who have experienced cancer.

(See more on Wellness for Cancer, page 30.)

Last but not least, inspirational keynote Agapi Stassinopoulos, author of Unbinding the Heart, highlighted the role each of us can play as ambassadors of wellness. “It’s time to take wellness to the masses – it is not a luxury anymore for the select few who can afford it,” she said. “I truly believe that the conversation we are having now is accelerating and there is a spiritual awakening happening on our planet.”

Spa at the heart of wellness The sheer volume of wellness topics presented at the GWS this year meant ‘pure’ spa business content was necessarily less prevalent.

However, it is crucial to the success of spas to understand how wider wellness trends will shape investment, training, programming, retail, technological advances and funding. With this in mind, GWS’s 365-degree take on the growing $3.4 trillion* wellness sector actually provides an even more comprehensive range of information for spa leaders to draw from.

Summing up the successful event, GWS chairman and CEO Susie Ellis told European Spa: “Building a well world, which is

clearly our goal, is not something any of us can do alone, nor can we do it in a vacuum of one, narrow segment of the wellness industry.

“We must open the doors to our colleagues in medicine, science, technology, fitness, spa, hospitality, education and more, and we must also work together to open geographic borders that separate countries and cultures. It’s why our Summit is in a different location each year, and why we explore the indigenous wellness practices wherever we go.

“I am thrilled that we’re on this journey together. It really is the only way to make the change we want to see in the world.”

•G lobal Wellness Institute, Global Spa &Wellness Economy Monitor, prepared by SRI International, September 2014

Global Wellness Summit 2016 The 10th annual Global Wellness Summit will be held in Kitzbühel, Tyrol, Austria from October 17-19. Registration costs $2,650.

GWS 2016 is an invitation-only event.

Applications are evaluated to ensure that all delegates in attendance are at the executive management level and that the discussions and presentations are of the highest quality. www.globalwellnesssummit.com

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selections of ingredients and high concentrations of active ingredients and NATURA BISSÉ responded to their needs. These demands, in turn, resulted in NATURA BISSÉ acquiring a tremendous amount of factual information, expertise and know-how. This knowledge regarding skin needs has given NATURA BISSÉ’s products the added-value component that allows it to compete as a leader in the market of the most exclusive brands.

Your products are widely considered one of the industry’s “best kept secrets”—what do you think makes the formulas so spectacular?

We use unprecedented concentrations of highly effective active ingredients to treat the different needs of the skin. Above all, we value high-quality ingredients, and we use only the best ones —judged by their performance and results—, no matter what the cost.

Passion, innovation and effectiveness.

We invest heavily in R&D and as a result we are pioneers in producing groundbreaking skincare products using the latest cutting-edge technologies available. We have created an internal unit to perform studies on the effectiveness of the products, in addition to those performed by independent external resources. This allows us to measure parameters such as levels of skin hydration, skin firmness,

Patricia Fisas Member of the Board of Directors and Senior VP Marketing and R&D at NATURA BISSÉ Group.

elasticity and anti-wrinkles effect… We also use tests to determine the pH levels of the skin, digitalized images to measure the improvements on the surface of the skin or UVA cameras to obtain images that are not visible to the naked eye. This state-of-the-art technology has allowed us to create formulations that really work, since our key goal is to develop cosmetics that help to solve our clients’ main concerns.

What do you think is most unique about your father and founder Ricardo Fisas Mulleras’ perspective on beauty?

If you had to describe NATURA BISSÉ in three words, what would

My father always knew he had to be one step ahead and that to

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Passion, innovation and effectiveness.

investment. He refused to launch simpler cosmetics or to use cheaper ingredients just to make our products less expensive. He never

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NATURA BISSÉ has a wide range of skincare products for all skin

in skincare and use all the resources to produce the most effective

needs. Besides our fantastic exfoliator Glyco Extreme Peel, which

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our iconic line DIAMOND COLLECTION that now is celebrating its 15th

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global anti-aging treatment for all skin types. A synergistic selection of powerful actives provides a comprehensive approach that counteract

What guided the early decision to enter the market exclusively

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through spas?

skin’s inherent ability to renew itself. DIAMOND COLLECTION provides

NATURA BISSÉ developed products based on what the skin

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NATURA BISSÉ is a pioneer in skincare research, development and innovation. Each and every one of its formulas is created with the highest concentration of innovative, results driven, active ingredients.

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Celebrating a decade of joining together and shaping the future.

10th Annual Global Wellness Summit Tyrol, Austria, October 17-19, 2016 GLOBALWELLNESSSUMMIT.COM

HEALING

Wellness NUTRITION

MINDFULNESS

THERAPIES

MOVEMENT

RETREATS

EDITED BY HELLENA BARNES

Editor’s choice

Chiva-Som celebrates 21 years Refurbishment and new retreats shape the legendary Thai resort for the future

To mark it’s coming of age, the stunning and world-renowned resort has unveiled 23 newly designed rooms overlooking the Gulf of Thailand.

Five new retreat programmes have also been launched with the aim of addressing modern health issues, including Cranial Relief, Tension Release, Cell Vitality, Sustainable Slimming, and Emotional Wellbeing.

Describing how the brand and its 400-strong retreat team stay ahead of trends for an international audience, general manager Sheila McCann, says: “Our significant birthday and recent investment made us think long and hard about the next 21 years – this has resulted in a full brand review, a refreshed retreat concept, and the refurbishment.

“We are also launching Neurac neuromuscular

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treatments under the guidance of our head of physiotherapy, Khun Jeep. This threedimensional therapeutic approach to supervised assessment and exercise can help re-educate the body for pain free movement.”

The new accommodation offering, designed

by American architect Ed Tuttle to embody the Chiva-Som philosophy of holistic wellbeing, continues the brand’s commitment to its many returning guests.

“We see first hand the impact of ageing and injury on the body over time. Our development and innovation means we can anticipate guests’ potential needs at each life stage,” McCann concludes. www.chivasom.com

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Wellness Trends & developments Corporate wellness

Yamuna Zake returns to Vana retreats INDIA: Visionary teacher and healer Yamuna Zake will return to the 21-acre Vana Malsi Estate in Dehradun, India, this March to present her second specialist retreat for the wellness destination.

The ten-day Yamuna@Vana retreat will focus on alignment, movement and sustainability with progressive sessions to re-educate muscles for healthier function.

Vana Retreats was founded in 2014 and is privately owned by Veer Singh and his family.

Zake aims to combine with Vana’s wellness offerings to heal, nourish and strengthen guests at a deep level through treatments, oils, herbs and nutrition.

The exclusive programme is designed to dramatically improve flexibility, range of movement and overall wellbeing. www.yamunausa.com www.vanaretreats.com

Spas could reap benefits of workplace changes UK: As well as being a prominent wellness trend for 2016 (see p90), workplace wellness is rapidly gaining ground as an important income stream for spa businesses.

Companies are becoming increasingly aware of evidence which shows that taking good care of employees helps to yield higher productivity, greater staff retention, and ultimately stronger performance and profit. With this in mind, the spa industry is spearheading reports and research on the subject.

In the UK, a corporate wellness roundtable recently hosted by wellness provider Technogym stated that success measures for corporate wellness must move beyond financial assessments to consider the culture of companies, their collection of data, the quality of programmes, and in-house communication strategies. (Technogym’s Wellness Ball is suitable for workplace use, below) Globally, findings in the Global Wellness Institute’s The Future of Wellness at Work report (inset), revealed at the Global Wellness Summit and to be released on February 17, predict a radical change in corporate wellness that could impact on worldwide health statistics. (Read our full report from the Global Wellness Summit on p52-58). www.spafinder.co.uk www.technogym.com/land/en/corpwellnesswhitepaper www.globalwellnessinstitute.org

Food trending: Flexitarianism GLOBAL: With quinoa, avocado and kale high on last year’s healthy menu, flexitarianism is set to be on the agenda for 2016.

“It’s a vegetarian diet with the occasional inclusion of meat,” says Ella Allred, a technical nutritionist at UK retailer NutriCentre.

“Reducing meat consumption is essential for our planet.”

She adds: “Some people do need a small amount of meat in their diet, which makes flexitarianism perfect as long as it is done properly by including lots of beans and pulses.

“Start by halving meat consumption and doubling vegetarian protein consumption – try three vegetarian days per week and build it up from there.” www.nutricentre.com

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Wellness Trends & developments

Kamalaya is guiding guests towards their Optimal Fitness THAILAND: Award-winning wellness sanctuary and holistic spa Kamalaya is ‘taking fitness to a higher level’ with its new Comprehensive Optimal Fitness programme.

A 25-metre outdoor lap pool has also been added at the resort’s highest point overlooking the Gulf of Thailand from Koh Samui.

Together with daily training sessions throughout the 7-10-night programmes, Optimal Fitness offers meditation and life enhancement mentors, nutritional guidance, and wellness treatments such as Ayurvedic and Thai massage to work in synergy with physical exercise.

Karina Stewart, co-founder of Kamalaya, said: “Physical activity is foundational for overall health, vitality and wellbeing. In line with our philosophy, which emphasises balance as a key to vibrant health, our new fitness programme integrates approaches to enhance wellbeing on a physical, mental and emotional level.” www.kamalaya.eu

Northern soul searching

Mind health

FINLAND: Based in a remote Arctic lodge in Kilpisjärvi, Northern Lights for the Soul is a unique event that has been designed to help guests achieve an elevated state of mindfulness.

In March, specialists from across Europe will stage a four-night retreat led by Mindfulness Journeys, featuring daily yoga and meditation sessions, access to the spa, hot tub and ice hole, and the communication of beliefs surrounding the Aurora Borealis.

Jonny Cooper, director of Off the Map Travels, says: “The serenity delivered by the pristine Arctic remoteness puts you in awe of your place in space.

“The programme has been developed by travel and wellbeing experts and will focus on fundamentally encouraging healthy physical and emotional habits. Add to this the transcendent experience of the Northern Lights and your spiritual journey will be complete.” www.mindfulnessjourneys.com www.offthemaptravel.com

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Wellness Trends & developments

London’s SKC unveils its Banya Bathhouse UK: At the heart of Russian spa culture for centuries, banya rooms are now a leading London trend, as shown by South Kensington Club’s new Banya Bathhouse.

Banya culture is all about altering guests’ state of mind to help them relax and become reinvigorated.

Traditional Russian rituals include the veniki, in which a softened, heated whisk of birch, oak and eucalyptus leaves is waved to increase airflow.

Each parenia (treatment) undertaken by a banchik (therapist) is followed by signature hammam treatments and aquatic bodywork.

Founder of the South Kensington Club, Italian entrepreneur Luca Del Bono, travelled from Moscow to Siberia in search of a suitable banya master. He met James Larkin (pictured) in Krasnaya Polyana and the pair have worked in collaboration on the concept.

South Kensington Club’s Banya Bathhouse has been designed to incorporate three hammams, a plunge pool and a saltwater Watsu pool where treatments are led by aquatic healer Steve Karle. www.southkensingtonclub.com

Between the covers

Life Source announces new luxury retreats MEXICO: Extending its offering in the wellness tourism market, Life Source Retreats has launched a selection of six-day all-inclusive retreats for spiritual wellbeing.

The journeys – Live Life on Purpose; Law of Attraction; and Journey to the Heart: Finding Inner Peace – will be hosted by the Alaya Tulum Hotel, at the southern tip of the Riviera Maya.

Co-founder and owner David Graziano says: “While developing the hotel, I decided that this property needed to be a place of inspiration and wellness. I wanted to create a uniquely inviting space in magical Tulum – a place where people would come from all over the world to gather for transformational retreats.” www.lifesourceretreats.com

Inspiring Wellbeing Guide arrives hot off the press UK: Wellbeing Escapes has published its fourth coffee table guide offering input from experts in nutrition, movement, mind health and sleep, on how to embed change and build future wellness.

Together with advice, ideas and recommendations, the much-anticipated publication highlights worldwide destinations for rejuvenating wellbeing programmes that embrace spa treatments, fitness activities and healthy nutrition.

Stella Photi, managing director and originator of the concept, tells European Spa: “Our book reflects the vision of Wellbeing Escapes, which is to make healthy breaks accessible to all and inspire people to take a different type of holiday that will spur them on to make positive changes in their lives.” www.wellbeingescapes.com

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If you want to share your news from world of wellness, contact Hellena Barnes on +44 (0) 115 950 4748 or email hellena.barnes@spapublishing.com

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No space for a gym?

Think again.

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Wellness Ask the expert

Linda Booth

Go with your gut instinct

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infections like clostridium difficile can also manifest due to a lack of friendly bacteria in the gut, and trigger sepsis, a potentially life threatening condition.

Digestive and gut problems are only going to increase, in part due to our lifestyle: our use of antibiotics and other medications such as antacids, steroids and painkillers; overindulgence in alcohol and junk food; and prolonged stress.

ver the years I’ve visited many spas and wellness clinics in the UK and Europe, and I have often been surprised at the imbalance between health and beauty treatments; there are very few products or services aimed at improving digestive health and I feel this is a missed opportunity for operators.

We have been experiencing a two decade-long epidemic of digestive and gut health problems and some 80% of visitors to spa and wellness clinics are likely to benefit from a probiotic, a digestive enzyme, or an omega fish oil. A digestive health protocol to help guests, whether day visitors or residential, can give excellent returns.

Just the solution

We are not what we eat, but what we absorb I use the analogy of a tree to describe digestion: if it is not receiving adequate nourishment, absorbing nutrients and eliminating waste, it will not bear healthy leaves, blossom and fruits.

A human being is no different. Our root system is our digestive system, all nine metres of it, with accessory organs including the stomach, pancreas and liver. We can have the best diet in the world, but if we are not fully digesting our food, absorbing nutrients and eliminating waste, then we begin to suffer ailments that may seem wholly unconnected to our digestive system.

To enable the efficient digestion of food, absorption of nutrients, and elimination of waste, we need enzymes and bacteria to help break the food down into molecules small enough for intestinal absorbtion. They are then transported to the liver, which will arrange transportation of

Just for Tummies is a premium range ideal for spa retail

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“Spa operators are missing a huge opportunity to improve their client experience, as well as increasing profit margins.”

Linda Booth, Just for Tummies

nutrients to wherever needed, after which our colon does its work in pushing waste along.

When any part of this process is not working properly, problems arise. A lack of ‘friendly’ bacteria in the intestines can result in gut infections. Probiotics can help – not milky, sugary yogurt drinks, but in their purest, capsule form.

Gut infections can cause viruses, parasites, pathogenic bacteria, large food molecules and other endotoxic compounds to penetrate the intestinal wall. These ‘toxins’ can eventually create havoc in other areas of the body; from skin conditions, asthma and fatigue, to weight gain, type-two diabetes and urinary tract infections. Gut

Affluent consumers are increasingly seeking food-based health and beauty solutions, and those who are well informed seek out specialist products they can trust. Many find the area of digestive health embarrassing, and in some cases, taboo – and they don’t understand the link between their digestive health and their skin.

That is where the Just For Tummies range can help both spa guests and operators. It consists of seven supplements containing live bacteria and digestive enzymes, with the addition of omega-3, garlic, fibre, charcoal and Milk Thistle for those that require additional supplementation.

Tummy Tea – a herbal blend to soothe the digestive system – completes the range, and can be served throughout the spa environment, as it is both calming and detoxifying.

The Just for Tummies range is dedicated to improving digestion; it is easy to understand and the products are beautifully packaged so they sit comfortably alongside beauty offerings. This is a niche and premium range which can extend new business opportunities to spas and wellness centres throughout Europe.

MEET THE EXPERT A former student of Dr. Harald Stossier of The Viva Mayr Clinic in Austria, Linda Booth runs a gut disorder clinic in Nottingham, UK. A published author and former vice-chair of the Association of Colon Hydrotherapists, Booth sits on the Executive Committee of the IBS Network, a charity for sufferers of irritable bowel syndrome. Her Just For Tummies range is dedicated to digestive health. www.justfortummies.co.uk

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Spas The Gainsborough Bath Spa

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Spas The Gainsborough Bath Spa

Bathed in history

YTL Hotels’ £35m investment in The Gainsborough Bath Spa has delivered a sumptuous five-star spa hotel with its own natural thermal waters R EP OR T BY H EL L ENA B A R NE S

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teeped in healing legend, celebrated by the Romans, and adorned with honey-stoned architecture from the days when Georgian aristocracy arrived to take the waters, the beautiful English city of Bath can claim 2,000 years as a wellness destination.

Today, the long and fine tradition of this UNESCO World Heritage Site, located in the county of Somerset, continues with the recently opened Gainsborough Bath Spa, thanks to a £35m investment from Malaysian owners YTL Hotels.

This five-star, 99-room hotel is the only one in the UK to have exclusive access to thermal water, pumped directly into its custom-furnished residential spa suites and also to its beautifully specified spa, Spa Village Bath, which occupies 1,300sqm over two levels.

Surrounded by Romanesque columns and set beneath a four-storey glass atrium filled with natural light, the spa was conceptualised by YTL spa consultant Melissa Mettler. With shell construction by EPR Architects of London and interior design by New York-based Champalimaud Design, Spa Village Bath’s four years in the making are a mere blink-of-the-eye compared to the 10,000-year history of its thermal waters.

spa ceremonies, water experiences, luxurious spaces and unique treatments for spa-centric guests,” says Melissa Mettler. “The Bath House circuit brings together the golden eras of Bath. It is clearly very Romanesque in ritual and design, with Georgian touches, infused hot chocolate in the spa, music from Robert Hyman, and the theatrics of the Aroma Bar on arrival.”

The ambitious design project, which required the sensitive refurbishment of two 19th-century buildings, was awarded to Champalimaud Design in 2010.

“Working on a series of Grade II-listed buildings, while a great honour, does present certain challenges,” admits Jon Kastl, principal studio leader on the project for Champalimaud. “We had to coordinate with the authorities to maintain certain aspects of these brilliant buildings, so our design had to be flexible.”

Champalimaud was responsible for the interior design of the entire property, including the signature spa, all guest rooms and suites, public areas, the restaurant, bar, canvas lounge and meeting rooms. “The architect, EPR, worked with us to implement our interiors and we worked closely on the spa brief with SPAd, headed

by Sylvia Sepielli, together with the operator and management of the facility team,” says Kastl.

The circuit of life

Honouring healing traditions

The Bath House circuit at the heart of Spa Village Bath presents three thermal pools, cooled from natural 47°C hot springs, to provide a one-hour thermal experience for each spa guest. The main pool, set at 35.4°C, and two separate sequence pools at 35°C and 40°C, all tap into the original thermal source. “We wanted to create

Melissa Mettler recalls working with Champalimaud as a “golden” experience, and describes the collaboration with renowned US-based spa designer Sepielli, her mentor of 26 years, as “incredibly special”.

Having initially arrived in Bath for seven months, Mettler ended up staying for three years, developing the project, studying the city’s history, and even visiting Rome as part of her research to weave the spa story together. “I wanted to create something unique here and Gainsborough Bath Spa has become an opus project for

Left: Gainsborough Bath Spa’s four-year creation period is a drop in the ocean of time compared to the city’s spa history

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Spas The Gainsborough Bath Spa

me,” she says. “The YTL brand ethos is to honour healing cultures, so truly understanding the history was vital.”

While Mettler knew that Bath’s natural thermal waters would be the spiritual core of the Gainsborough concept, the developer’s first venture into the west provided many challenges. “Asia is such a different animal in terms of healing beliefs, and of course YTL is known there,” she reasons. “We wanted to present the Bath House rituals with a sense of luxury that hadn’t yet been achieved in the UK.” Jon Kastl is emphatic that the Bath House was a proud achievement for Champalimaud. “This is a new space we created by forming a courtyard between the three existing buildings and a new wing of guest rooms,” he describes. “We roofed over the courtyard with a contemporary glass and metal structure to create a year-round atrium space. With three pools offering the famed local mineral waters, the Bath House truly is the heart and soul of this hotel, defining it from all others.”

While the spa reflects its historic past, the design also incorporates contemporary luxury with 11 treatment rooms including one for couples, an Aroma Bar, a VIP suite, two Tatami rooms for YTL’s award-winning mat-based Asian therapies, and a relaxation terrace higher up in the atrium.

In addition to a Technogym fitness room there is a hair and beauty salon operated by local company Phylosophie.

A fountain room for contemplation and affirmation is set within another relaxation area that features a reproduction of the Roman mosaic flooring that was unearthed during excavations; the original remains in place and protected under the building.

Surrounding the Bath House are the spa’s traditional and infrared saunas, a steam room, a bespoke lion’s-head

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“Our testing regime across the entire system is highly sophisticated. Bath has an exceptional water offering that puts the city – and the UK – firmly on the European thermal spa map.”

Colin Skellett, OBE

Chairman, The Gainsborough Bath Spa ice alcove, and feature showers, installed by UK specialist, DaleSauna. “This was a great project for us,” says sales director Gerard McCarthy. “Working alongside an excellent company, DaleSauna met the challenges of the older building and everyone is delighted with the outcome.”

An active welcome Pre-treatment rituals have been created for every spa treatment in an effort to engage visitors as early in their stay as possible. “A guest doesn’t just check-in and have their treatment, there is always something special that happens first,” Mettler states. “Whether it’s in the thermal waters or a foot ritual with chilli peppers, we make an authentic connection at the beginning of each spa journey.”

Key to this connection is the Aroma Bar, an inspired touchpoint at which a therapist creates individual aromatherapy ‘scent imprints’ for each guest from a range of oils by Neal’s Yard Remedies. These are then infused with sea salt and placed in a small pouch for use in the Bath House, for inhalation during thermal experiences, and to take home.

“The thought of guests standing, waiting at a desk, before sitting down to fill out a form, is not the beginning of a journey I want to create,” explains Mettler. “Operationally, of

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Spas The Gainsborough Bath Spa SPA STATS The Gainsborough Bath Spa www.thegainsboroughbathspa.com +44 (0) 1225 358888 Owner: YTL Hotels Executive vice-president, YTL: Andrew Jordan Chairman, Gainsborough: Colin Skellett, OBE General managers: Brian Benson, Paul Mason YTL Hotels’ spa consultant: Melissa Mettler Director of marketing: Peter Rollins Design: Champalimaud Design Architect: EPR Architects Spa consultant: Silvia Sepielli, SPAd Investment: £35m Spa Village Bath area: 1,300sqm Spa team: 23 Treatment rooms: 11, including a couples room, VIP suite and two Asian-style Tatami rooms Hydrotherapy: Three Bath House pools, traditional and infrared saunas, steam room, ice alcove, feature showers Additional facilities: Aroma Bar, Technogym fitness room, retail area, relaxation room and terrace, fountain room, Phylosophie hair and beauty salon Suppliers: DaleSauna, Technogym, Gharieni Product partners: Kerstin Florian, Neal’s Yard, Amala

Clockwise from far left: Night time in Spa Village Bath; modern aesthetics in the VIP treatment room; a guest has her signature scent created in the Aroma Bar; the lion’s-head ice alcove; enjoying the rejuvenating waters

Where the water falls The true source of Bath’s thermal waters remains something of a mystery; it is widely believed to come from rainfall deep in the Mendip Hills in Somerset, however more recent findings suggest that the rainwater enters the earth through carboniferous limestone in the Avon Valley.

Heated by high-temperature rocks within the earth before rising back up through one of the three hot springs in the city, it contains more than 40 different minerals and trace elements, with the principal concentration consisting of sulphate, calcium, chloride, sodium and bicarbonate.

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Spas The Gainsborough Bath Spa

Above from left: Original features of the 19th century buildings were sensitively restored in the creation of the spa; elegant indulgence is offered at The Gainsborough’s bar

course we need to check guests in, but the Aroma Bar was a way for me to ensure that we could make it more personal by providing an engaging place to sit, offering a healthy drink, and connecting personally right from the start. It generates immediate excitement and immersion.”

“Nothing we do is designed to be trendy, however, one of the things that sets Spa Village Bath apart is that it is not retail-driven,” Mettler continues. “Certainly, we use high-quality well-known spa products if they fit the offering, but sometimes in Asia we have no brands at all – therapists chop lemongrass and squeeze papaya for guest treatments.”

As such the Bath spa’s product partners were very carefully selected. “Kerstin Florian is a very European-based line and such a perfect marriage on the merits of minerals for our body treatments,” says Mettler. “Elsewhere, Amala has done a fantastic job at hitting the five-star spa offering in organic products for skincare.”

In the choice of Neal’s Yard, she adds: “We knew aromatherapy would be important here and Neal’s Yard is a well-recognised British brand. The men’s range is already one of our best retail sellers – it’s also our chosen utility brand and they’ve got a great story. Sometimes things can become too exclusive and I’d like to think we’ve got the balance right.”

Perfecting performance Training the spa’s teams required YTL to review some of its treatment philosophy and secure very specific expertise.

“In western treatments movement is towards the heart – in

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Malaysian therapy it is the opposite direction,” explains Mettler. “We found anatomy to be a principal factor in the UK, so we adjusted the mindset a little, enabling therapists to stop ‘thinking’ about the body and start ‘feeling’ the body.

“We encountered a lot of red tape while sponsoring important people such as Rafael Quiroz, a shaman from Mexico, who performs the most incredible water therapy treatments, and Arik Nyoman, a healing therapist from Bali, whose father is a priest and mother a healer, and who is now here for a year to continue training our team.”

Heading up the 23-strong Spa Village Bath team is spa director Jessica Grant, who adds that establishing a high-level core team was vital. “Recruitment and interviews took almost a year, although we did have the luxury of two months training and two weeks during soft opening to perfect everything before paying guests arrived,” she recalls.

Grant also spent an invaluable cross-exposure-month with YTL in Malaysia. “It was amazing for me to have such an immersion in the brand and our spa menu represents a thorough mix of healing traditions, spiritual energies and thermal water experiences with forward-thinking, dynamic treatments. We certainly haven’t played it safe.”

She adds that treatments such as Aquatic Body Therapy,

“The thought of guests standing, waiting at a desk is not the journey I want to create. The Aroma Bar makes it more personal.

It generates immediate excitement and immersion.”

Melissa Mettler, YTL Hotels’ spa consultant

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Spas The Gainsborough Bath Spa

including the very notable one-to-one Freedom experience, which glides guests through womb-like movements of stretching, relaxation, submersion and breathing within water, set the spa ethos. “Water is our focus and our signature treatments naturally complement this; from Kerstin Florian body treatments such as the Magnesium Wrap, and Amala organic facials, to bespoke Couple’s Surrender and the Spa Village Classic Malaysian Experience, which combines Chinese, Malay and Indian influences.”

YTL heads west The Gainsborough Bath Spa is the first classic hotel in Europe to be owned and operated by the family-owned YTL group, based in Kuala Lumpur. However, YTL chairman of The Gainsborough Bath Spa Hotel and chief executive of Wessex Water, Colin Skellett, who was awarded an OBE for services to business and WaterAid in 2012, says the company was already “incredibly anglophile”.

“Its first investment into the country was the purchase of Bath-based Wessex Water 14 years ago,” he continues. “At the time it was the biggest foreign investment that a Malaysian business had made overseas. Consequently, the group became very acquainted with Bath and supported the opening of the Thermae Bath Spa in 2006 – a fundamental step in re-establishing Bath as a spa town.

“We also worked closely with the late Henk Verschuur, who had taken on the operating contract for Thermae Bath Spa and we exchanged many spa ideas through the proceeding years.” Skellett adds that YTL had been looking for opportunities in the UK, so when Verschuur decided Above from left: Tactile finishes in the relaxation room with replica Roman mosaic flooring; the signature Freedom experience glides guests through gentle, womb-like movements

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“With three pools offering the famed local mineral waters, the Bath House truly is the heart and soul of this hotel, defining it from all others.”

Jon Kastl, Principal studio leader,

Champalimaud Design

to retire, YTL was a natural buyer. “They undertook the operating contract for Thermae Bath Spa and at the same time acquired the site, which had been left empty for 12 years, where The Gainsborough now stands,” he recalls.

Water welfare The management of water is a crucial operation at Bath and ensuring its safe extraction and delivery is paramount.

“Our testing regime across the entire system is highly sophisticated. Bath has an exceptional water offering that puts the city – and the UK – firmly on the European thermal spa map,” says Skellett.

As a European wellness destination, The Gainsborough Bath Spa has already begun to bear fruit. “We have been really encouraged by the business levels so far,” says Peter Rollins, director of marketing and communications for The Gainsborough Bath Spa and Thermae Bath Spa. “Weekend business has been very impressive and we are consistently operating at 90% occupancy with advance bookings also looking very healthy.

“We believe we have a firm foundation and a polished offering to develop the business and raise the profile of The Gainsborough Bath Spa in 2016 and far beyond,” Rollins emphasises.

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Wellness Trends 2016

Catch the new waves Looking to the future, European Spa outlines the top ten trends from Spafinder Wellness 365’s annual report on industry change

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his year sees the publication of the 13th Spafinder Wellness 365 Trends Report – an industry-defining review of the hottest trends on the global spa and wellness landscape.

Created to better enable companies to make informed business decisions in the year ahead, each report is based on extensive research as well as ongoing surveys of thousands of spa, wellness and beauty providers in the Spafinder Wellness 365 network.

Wide-ranging in their scope, the trends dig deep into current economic, cultural and social shifts to provide detailed and sometimes provocative insights that are predicted to effect 2016 and beyond.

This year’s not-to-be-missed collection of industry growth areas includes the explosion in Korean beauty brands, a return to ancient Mexican treatment protocols, and an increased focus on wellness in the workplace. In addition, we explore how spa parenting is raising a generation of health-focused families, the rise in popularity of ‘rush and relaxation’ pastimes, and how sexual wellbeing is coming out of the closet and into the spa environment.

Enjoy this latest tantalising glimpse into the future of the global spa and wellness industries.

The full report is available to view at www.spafinder.com

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Wellness Trends 2016

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Surf’s up!

All is swell in the world of wellness

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t’s hardly breaking news that surf culture has been established as the apex of cool. In the 1960s the Beach Boys harmonised about a world where “Everybody’d be surfin’ like Californ-i-a”, and since the 1980s explosion of surf clothing brands you are almost as likely to see a kid in Mumbai sporting Quicksilver as one in Malibu.

Surfing itself has also boomed: where once it was limited to small, wave-obsessed clans in Hawaii, California and Australia, today more than 35m surfers are catching waves around the world. Along with spin-offs like stand-up paddleboarding, surfing is fast becoming one of the world’s hottest wellness travel trends, expanding its demographic and global reach. It is also one of the most popular fitness trends, with girls and women, families, business people, and locals from Brazil to Bali, jumping aboard.

As beaches in original surf meccas like California and Australia become overrun, the uncrowded waves of increasingly remote destinations are being sought. Experienced travellers know that if you want to find the next great beaches, you follow the surfers.

A perfect storm of opportunity The swell of well-heeled, wellness-seeking and women surfers has fuelled a growing convergence of surf and wellness around the world. Surf businesses are adding wellness experiences from yoga to spas, while resorts at great surf breaks are adding surfing schools. It’s a smart move: when the waves aren’t breaking, it gives guests much to do, and keeps them happy and healthy.

These surf and wellness properties represent a new genre in spa and wellness travel that spans a wide array of price-points, including Four Seasons or Six Senses über-luxury. But the heartbeat of the trend falls comfortably in the middle: smaller, authentic, affordable retreats that deliver great surfing and a lot of meaningful, if straightforward, wellness.

Common elements include rustic or modern design (along the lines of the eco-lodge model), all-inclusive packages with healthy cuisine, a social atmosphere, great waves for advanced surfers and gentler beaches for the surf school, ocean-front yoga, small spas, or just terrific massages.

The cliché is that surfers never grow up, but surfing certainly has. This is a passionate and high-spending wellness travel market and as it is increasingly linked to wellness, yoga and all things organic, surfing’s appeal will only grow.

Changing the tide Wave riding is big business: The global tourism industry is just waking up to the fact that surfing is a $130bn (£89bn) annual market, according to the Center for Surf Research report, 2015.

Surfers push the boundaries: Surf enthusiasts have been pioneering experiential travel for 50 years. In the course of their quest for the perfect wave intrepid surfers have revealed cultures no one had ever seen before. This mindset dovetails perfectly with what most

travellers crave now: not stuffy luxury, but the authentic and exotic; healthy, local food and real community.

Surfing the high-end: The average surfer is in their early 30s, well educated, and high spending. The surfer demographic is everywhere: mindfulness-and-yogacrazed Silicon Valley start-ups have surf clubs, and a rising trend is for well-heeled surfers to buy second homes at less crowded surf-breaks. Surfing, mindfulness and money are increasingly intertwined.

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Wellness Trends 2016

2

Korean beauty 2.0 The search for Seoul-ful skincare

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wo cardboard cutouts of fresh-faced, stylishly coiffed South Korean boy-band stars welcome guests at the entrance of Nature Republic’s Los Angeles store. But this is not a music shop, it’s a major South Korean skincare and cosmetics line – one of many grabbing the attention of global style watchers because of their quality, affordability, and colourful pop sensibility.

Korean beauty was a hot trend in 2015 and the buzz looks set to continue with a focus on premium spa and beauty treatments, as well as the unique South Korean approach to skincare: a multi-step hydrating regimen that rejects the need for speed in favour of deliberate and healthy daily rituals.

South Korean beauty companies spend hundreds of millions of dollars a year investigating, testing, and creating new beauty care, and from 2016 onwards expect to see more marketing for men as western males discover innovative products that can help them stay youthful looking.

Urban spas for the bold and brave Korean spa and beauty treatments such as body scrubs, affordable facials and massage have been popular for some time and urbanites in global cities with large Korean populations have become hip to the benefits of Korean spas, or jimjilbang, which are 24-hour, gender segregated bath houses.

Despite offering gems such as calming, calcium and magnesium-rich jade saunas, there is no deluxe treatment or hand-holding here. However, in these traditionally nude environments guests can submit to one of the best exfoliation treatments a human being can have, in which a strong, generally older, no-nonsense Korean woman wearing black bra and pants forcefully scrubs the dead skin off your body with an exfoliating glove. This is not necessarily pain-free and even the most worldly spa visitors may be shocked at the results, which you may be shown in a pile afterwards.

It is in these spas that many non-Koreans become aware of how different the approach to beautifying is in this culture. The point is not to pamper you – it is a labour-intensive, ritualistic and serious environment.

As Alice Yoon of online Korean skincare import site peachandlily.com notes, an industry that used to look toward European countries as the great innovators in skincare is now searching further afield. “The Korean beauty industry is driven by some of the most demanding and knowledgeable beauty consumers in the world who will continue to propel the industry forward,” she states.

An exciting new market High demand equals high revenues: Perfect, youthful skin is an endless pursuit and way of life for many Koreans, as is beauty in general. It’s estimated that per capita, South Korea has the highest rate of plastic surgery in the world.

Online opinion fuels innovation: High demand, combined with online-savvy consumers who can cause products to thrive or die through extensive online reviews, beauty blog posts, amateur videos, and TV beauty shows, means South

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Korean beauty brands spend an enormous sum on research and development.

their accompanying retail websites, are increasingly getting in on the act too.

ffordability and accessibility: A Healthy-looking skin is considered a right rather than a luxury in Korea, so prices are set with economically diverse consumers in mind. Thanks to the proliferation of online Korean skincare import sites, consumers outside Korea now have easier access to high-quality, affordable Korean-made products than ever before. Western stores, along with

The world is going K-pop: Never underestimate the power of popular culture to drive consumer choices.

Infectious Korean pop music (aka K-pop) and TV dramas have gained a big following outside South Korea.

Many music and drama stars, with their perfect, glowing skin, endorse beauty products, drawing western K-pop fans to companies they would have not known about otherwise.

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Wellness Trends 2016

3

Temazcal: A ritual of rebirth

Photo: Sense, A Rosewood Spa

Ancient Mexican steam huts offer authentic purification

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hile luxury spa treatments claim to revitalise or reinvigorate, the ancient Mexican practice of temazcal is often described as a ‘rebirth’. Dating back to Mayan and Aztec cultures, temazcal roughly translates as ‘house of steam’, yet these simple, domed huts offer a ritual as much as a treatment, with a trained healer (or ‘temazcalera’) guiding guests through a process that aims to cleanse body, mind and spirit.

Traditional methods and techniques are passed down through generations, but in all a wood fire near or adjacent to the temazcal heats volcanic stones, which are then placed in the dome’s centre.

The temazcal soon rises to a sweltering heat, much like a sauna, and water is poured upon the stones to fill the room with steam.

As the pores open and circulation improves, aromatic herbs are added to the hot stones and a ritual that includes ancient prayers and chants aims to connect participants with powerful forces in the physical and spiritual worlds. The process typically lasts between 30 minutes and two hours, before guests are ushered out into the refreshing waters of a bath, river, or ocean, emerging purified, cleansed and healed.

A reverence for local traditions The resurgence of temazcal is part of a growing demand for authenticity among wellness seekers. Steamrooms and thermal bathing offer a window into various societies – Finnish sauna,

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Russian banya, Native American sweat lodges, Turkish hammam and Japanese onsen – and the restorative properties of temazcal have survived the rise and fall of several empires. Many people are now discovering that the Mayan and Aztec people have much to teach us about wellness, with temazcal only one example of Mexico’s vibrant and diverse culture. Sessions are offered throughout the country, from local villages to high-end resorts, and travellers are able to weave the ritual into their itinerary just as it’s been part of the lives of indigenous people for centuries.

Tourism and tradition Mexico’s booming wellness tourism: According to recent research from the Global Wellness Institute, Mexico is one of the fastest growing wellness tourism destinations, ranking eleventh worldwide in 2014.

Its wellness tourism market is valued at $10.5bn, more than four times larger than the next biggest player in Latin America, a region that itself is second only to the Middle East in global growth rate.

Mexico’s tourism and hospitality

industries have been quick to recognise the opportunity to develop travel destinations that combine the country’s natural beauty with its rich cultural heritage.

Temazcal traditions have been well preserved and there are many currently operating, as well as a proliferation of trained temazcaleros, making this ritual of rebirth a perfect platform for Mexico’s own tourism rebirth. www.visitmexico.com

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Wellness Trends 2016

4

From Woodstock to wellness

Photo by Ali Kaukas for Wanderlust Festival

Well-fest diversity appeals to a growing global demographic

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ast year 32m people attended music festivals in the US alone, and a growing number of events are celebrating wellness in addition to, or even in lieu of, music and debauchery. Many festival-goers already endorse a dedication toward one’s spiritual, social, and emotional wellbeing, so focusing on these aspects seems a natural extension of festival culture.

Wellness-orientated events such as the Wanderlust Festival, billed as ‘an all-out celebration of mindful living’ and staged across several continents, have embraced the massive, celebratory nature of traditional events, but allow attendees to return home rejuvenated rather than exhausted.

The defining attribute of wellness festivals, and a clear sign of their accessibility, is their very lack of definition. The diversity and sheer number of wellness events cropping up ensure there’s something for everyone. Whether it’s an afternoon gathering or a weekend-long experience; a chance to unplug or to get connected; a trip dedicated exclusively to your physical and mental health; or a brief stop at the meditation and massage tent between dance parties, the healthy festivals movement welcomes all comers.

Celebrating mindful living The growing number of wellness events, their impressive diversity matched only by their broad audiences, means it’s only a matter of time until travel agencies and websites include sections dedicated

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exclusively to wellness. Indeed, Fest300, a website that acts as a guide to the world’s best festivals, already considers ‘Health & Wellness’ a category alongside ‘Music’, ‘Food’, and ‘Religious’.

As more festival-goers integrate health into their festival celebrations, and more health-conscious individuals pursue their own wellness in public settings, these two groups will in essence meet in the middle, discovering that wellness both fosters and thrives in the community. www.wanderlust.com www.fest300.com

Tribal gatherings Together, alone: Paradoxically, the most digitally interconnected period in history also seems to be the loneliest. Over 2 billion active social media accounts existed as of January 2015, with 300m people passing around their photos on Instagram, 284m sharing idle thoughts on Twitter, and more than a billion documenting their lives on Facebook.

At the same time, a Mental Health Foundation survey found loneliness to be widespread

and increasing, with people reporting fewer fulfilling personal interactions and only 22% of respondents saying they never feel lonely.

Festivals offer a chance for direct, person-to-person contact while also satisfying the same desire to ‘see and be seen’ that fuels social media. They are, in essence, ‘Facebook live’ – massive social gatherings that encourage both personal interactions and collective culture.

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Wellness Trends 2016

5

The kids are alright

Serious spa parenting to nurture the next generation

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arents are learning that to raise healthy children in the 21st century means more than just teaching them to eat their vegetables and look both ways before crossing the road.

The poor diets, technological obsessions, and ubiquitous stressors that plague adult life offer no immunity to the young. Playtime is threatened by busy schedules; childhood obesity and Type 2 diabetes, once a disease for our parents and grandparents, are global epidemics. If anything, children are especially vulnerable to these factors and any harm caused in the midst of their development can reverberate through the rest of their lives.

There has been a realisation that making long-term lifestyle changes is exceedingly difficult, and it would be much easier if the need for these changes had never developed. So, tuned-in parents are looking to the same spa and wellness therapies and techniques they’ve relied upon to improve their own lives to now nurture their children.

It takes a wellness village

health of its children is a concept the rest of the world is slowly but surely beginning to embrace.

Positive wellness attitudes, strategies and techniques being instilled today will trickle down the family tree as yoga finds its way into gym classes, mindfulness becomes an integral component of playtime, and family vacations eschew buffets and rollercoasters for spa breaks, cooking classes and nature hikes.

Going deeper, massage therapy is now helping children who suffer from injury, sleeplessness or pain. Those who are raised within a lifestyle that values fitness, healthy eating, and self-care are already seeking out strategies that contribute to their physical, emotional and spiritual wellbeing.

Children are part of the wellness culture, and more businesses are tailoring programmes to families and children. Many wellness practitioners now recognise children’s wellness as literally a growth industry and treatments and programmes designed with children in mind will be one of the biggest drivers in the spa and wellness industry for years to come.

In the Masai culture, a typical communal greeting and response goes: “And how are the children?” “All the children are well”. That the health and wellbeing of a community is determined by the

The future in mind Mindfulness after maths class: A popular new term in child rearing is self-regulation, a strategy by which children are taught to control and guide their own thoughts, behaviours and feelings.

Programmes such as the UK’s Mindfulness in Schools Project and Amsterdam’s Centruum voor Mindfulness are partnering with

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parents, educators and youth organisations to help students handle stress and develop their socio-emotional skills. Schools are becoming de facto wellness providers for lower income students who may not have access to therapy and quality healthcare. www.centrumvoormindfulness.nl www.mindfulnessinschools.org

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Wellness Trends 2016

6 Thrilling and chilling

Photo: Kent Mountain Adventure Center by Dan Gambino

The rise and rise of ‘rush and relaxation’ experiences

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he first wave of wellness travel was all about Zen-like spa pampering, stress reduction and yoga, and the ascendant wave is seeing that coupled with in-nature and high adventure experiences. We’ve had adventure spas that married ‘soft adventure’ like hiking or cycling with spa – and the après ski concept – for decades. Now, a dizzying proliferation of truly heart-thumping, high-octane adventure experiences are being topped off with ‘après-adrenaline’ relaxation at more resorts, wellness retreats and on deluxe tour packages.

What now counts as soft adventure, like ziplining or white water tubing, would have seemed pretty ‘hard’ to most of us just a few years ago. Today’s ‘hardest’ adventure is now nothing short of insane: like wingsuit flying (with people freefalling off cliffs in flying squirrel suits) or barefoot free climbing (scaling sheer faces of massive mountains with no equipment to aid your ascent).

It’s not just that massage, meditation or hot springs soaking is a natural reward after a day of extreme activity. The one-two punch of an adrenaline rush followed by massage/meditation is a potent mind-body cocktail: resetting and quietening the brain, while taking people to a place of deep, blissed-out relaxation.

Extreme is the norm High-adrenaline experiences are trending in wellness travel because ‘extreme’ seems to be our cultural zeitgeist. With skyrocketing global stress, screen-time and urbanisation (five in eight people will live in cities by 2030), everything from

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architecture, to dining, to spa, is becoming more extreme. A new theatrical, in-nature dining trend has seen restaurants like Raw:Almond, built over a frozen river in Winnipeg, Canada. In architecture, an all-glass ‘Skypool’ at London’s Embassy Gardens is set to be suspended between two high-rises, for that terrifying or relaxing mid-air plunge. In fitness there are gruelling workouts like Skinny Rebel at London’s Conrad St. James hotel, which uses altitude/oxygen masks to raise heartbeats to 199 beats/minute.

Meanwhile, trending wellness treatments include cryotherapy, where time in a minus-250-degree ice chamber drives an extraordinary adrenaline rush, followed by a sense of deep calm. Whatever pumps adrenaline, and requires more intense participation, is pumping the pulse of wellness. www.raw-almond.com www.embassygardens.com www.traindirtylondon.com

Who is up for adventure?

‘Peter Pan’ baby boomers: While younger travellers are looking for ‘harder’ adventure, ‘soft adventure travel’ by refuse-to-age baby boomers is growing fast; the average adventure traveller is now aged 48, and 18% are over 61.

Wealthy adrenaline seekers: Some of the most keen adrenaline (and

spa) seekers out there are paying a lot of money for the likes of a $20,000 Skydiving Nepal journey or a $500,000 yachting expedition to Antarctica.

The GoPro generation: What could be better in the Selfie Age than sharing your extreme pics from exotic locations.

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Wellness Trends 2016

7

Wellbeing in the workplace Employers increasingly value employees’ wellbeing

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ver the last 30 years, workplace wellness programmes have expanded from a single activity, such as smoking cessation, to overarching solutions for everything from weight loss to stress management. In its 2016 report The Future of Wellness at Work, the Global Wellness Institute predicts that investment in such measures, now $40 billion globally, will ‘explode in the next five to ten years’.

Looking at total return-on-value, companies will measure the extent to which happy, healthy workers also drive recruitment, retention and profits. Research suggests that doing right by employees is also good for business. For example, data presented by Dr. Kenneth R. Pelletier to the 2015 Global Wellness Summit shows that companies that won KOOP Awards for outstanding workplace health improvement generated 200% greater earnings for shareholders over a six-year period.

Expect to see workplace wellness become the preferred culture at more firms, with new offerings including financial counselling, wellness programmes for the entire family, healthy sleep, three healthy meals a day, extreme leave, mandatory vacations, moderated venting sessions, and programmes for remote or freelance workers, to name but a few. www.globalwellnessinstitute.org

8 Sexual healing

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Going beyond the taboos to find self-expression

o many aspects of wellness have been thoroughly addressed – physical, mental, spiritual, social – but a meaningful conversation and approaches to sexual wellbeing has not yet featured. While the media bombards us with sexual imagery and pharmaceuticals that promise to help people have sex, the route to respecting one’s own sexuality has not been lit. However, expect to hear more on this topic in future at spas, wellness retreats, fitness studios and hospitals.

The overlap between spas and massage ‘parlours’ has put the former in a somewhat fearful and puritanical position, despite being advocates of the healing properties of human touch. Years ago spas launched couples’ therapies, but now the dialogue is turning to more personal, individual education, empowerment and exploration.

Fun programmes offered at Canyon Ranch in the US last year included sophisticated burlesque classes, while Shh Global women’s retreats in the UK and Europe are focusing on sex therapy and sensuality exploration. Even pole dancing fitness classes are now less exhibitionist, more sophisticated and personally empowering.

Hospitals incorporating wellness and spa modalities in specialised programmes are taking a lead by offering comprehensive approaches to sexual health, using alternative therapies from acupuncture to massage to address all kinds of sexual health issues. One stellar example is the US’s Hoag Hospitals’ new Womanology and Restore Him clinics that offer a special focus on the many physical issues that come with pelvic floor health. www.canyonranchdestinations.com

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www.sensualhealingharmony.com

True sexual wellness Sign of the times: 2015 was a landmark year for LGBT rights.

From rulings on same-sex marrriage to the high profile transgender story of Caitlyn Jenner, it has spawned new conversation and awareness about womanhood and female bodies.

Research shows that younger generations like Millennials and Gen Z truly don’t believe that gender defines a person as previous generations have. This new mindset is the future.

Because true wellness is about taking a holistic approach, it’s inevitable that sexual health has finally become an important part of the conversation in spas, yoga and Pilates studios and wellness facilities around the globe.

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Wellness Trends 2016

9

Spa on demand

Uber-izing the worlds of spa and wellness Working in your favour Recognising the problem: A growing understanding of the role that stress plays in work and in life, and greater openness to practices such as yoga, meditation and mindfulness are bringing benefits to the workplace.

Corporate providers: A new generation of forward-thinking wellness providers, like Virgin Pulse and Wisdom Works, are helping to change behaviours.

Hi-tech functionality: New technology allows employers to schedule medical and wellness services instantly and as needed.

Photos: Courtesy of Zeel

Leading the charge: A new army of wellness practitioners are bringing massage, yoga, nutrition counselling, stress reduction and many other modalities to the workplace.

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ith a smartphone in every pocket, the world isn’t just at your fingertips – it’s racing toward your front door. Long gone are the days when only Chinese food was delivered; app-driven on-demand options are cropping up left and right and the beauty and wellness industries will not be left behind.

People now have access to healthy options wherever, whenever, and however they want. Wellness clients can make appointments for home visits when it’s convenient for them and receive services promptly, sometimes even within the hour. Private meditation and yoga sessions, sports massage, house calls from a doctor, or even a manicure for a bed-bound patient are all just a click away.

On-demand options can’t match the pampering or depth of services offered by more traditional facilities, but the appeal of an affordable, accredited, and well-reviewed therapist or practitioner coming to your home, office, hotel, or even hospital at your bidding is hard to deny.

It’s no surprise that beauty and wellness on-demand is in demand as it offers convenience and immediacy for customers, new low-overhead business prospects for entrepreneurs, and the chance for therapists and practitioners to enjoy greater flexibility, while also pocketing a higher percentage of their service costs than they would at a spa or salon. Existing spas and wellness providers could form partnerships with these on-demand services and expand their offerings, especially for customers passionate about wellness experiences who simply want more.

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Immediate results As you like it: A busy schedule can leave little time for a spa day.

Equally, a sudden backache on the commute home can demand out-of-hours attention.

Customers are increasingly willing to forgo the luxuries of a spa – or at least periodically complement them – in exchange for the convenience and flexibility provided by the likes of US-based leader in on-demand massage services, Zeel (pictured above).

Another frontrunner, this time in the field of manicures, is Manicube, which was recently acquired by Elizabeth Arden Red Door Spa. The immediacy of these services helps consumers and therapists as it takes a whole period of the day that was previously unavailable and opens it for convenient booking. www.zeel.com

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Wellness Trends 2016

10 Cruising on to wellness

Photo: Regent Seven Seas Cruises

The ship of excess has reached dry dock

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pas boarded cruise ships in the early 1980s with operators like Cunard bringing the iconic Golden Door spa aboard its flagship, the QE2, and Steiner Leisure heading up hair and beauty services. What began as an experiment, with the spa located in the bowels of the ship, became bigger and more popular until every ship at sea now has spa services, often in the ship’s prime position: front and centre with beautiful views.

Consumer demand for healthier travel is now steering the way for a different, complete wellness-focused approach. Wellness businesses are expanding at sea to help travellers de-stress and keep healthy while they cruise, and the competition is keen.

Today’s ‘floating hotels’ provide some of the largest, most impressive, comprehensive spa and wellness programming and facilities in the world, ranging from full floors to full boats.

Spa menus are evolving as well. Seafarers can now return home looking well-rested not only from massage or facials but as a result of hi-tech medical spa services, from Botox and dermal fillers to teeth whitening and acupuncture to Ionithermie. Cruise lines are also connecting travellers with indigenous wellness and adventure activities on shore, such as trekking through the Amazon rainforest or visiting family-run farms.

A whole new category Much like the hotel industry has segmented its offerings to include budget, upscale, and luxury hotels, wellness cruises will find their own category within wellness travel, as healthy beach

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travel and healthy business travel have already been established.

It wouldn’t be surprising to see cruise ships that are strictly health-orientated; ones that not only emphasise a healthy vacation but offer medical tests and provide the opportunities to become educated about topics like epigenesis and more. As some countries gain momentum and move forward with medical advancements such as stem cell therapy, cruise ships could become places of medical tourism, as well as wellness tourism.

The world’s oceans continue to be one of Mother Nature’s greatest havens for those seeking retreat and reprieve; innovation within and outside the confines of our wellness world will eventually render the ‘booze and buffet’ cruises of today into the ‘juice and transform’ cruises of tomorrow.

Sailing from strength to strength Steiner’s spa innovation: In 1960, Steiner Leisure Limited was awarded its first cruise contract to operate a salon onboard the Andes (the Queen Elizabeth and other transatlantic liners followed). By the 1990s, Steiner boasted 50 salons and spas on cruise ships. It created the first spa afloat to feature amenities such as thalassotherapy pools, inhalation chambers, hydrotherapy

treatments, and pre-bookable spa programmes.

Today, Onboard Spa by Steiner operates on 18 cruise lines, with over 150 luxury ships, worldwide, providing fitness and seminar programmes; spa services from advanced technology facials to Traditional Chinese Medicine; medispa; and hair and nail services. www.cunard.co.uk www.theonboardspa.com

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Spas Ananda in the Himalayas

Beyond bliss Ananda in the Himalayas’ new director of spa training, Gregory Ugrin, reveals how the celebrated destination is fine-tuning its wellness offering I NT E RV I E W BY S A R A H C A M I L L E R I

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erched on a mountain overlooking the holy river Ganges in India’s northern state of Uttarakhand, Ananda in the Himalayas has been attracting global wellness travellers since 2001. Together with his wife Neelam, Ananda’s founder and managing director Ashok Khanna studied a wealth of ancient sciences and health practices before establishing the resort’s wellness pillars of yoga, Ayurveda, and a Vedanta philosophy of life, with the aim of ‘changing lives and assisting guests on a path to personal wellbeing’.

Ananda’s well-deserved reputation for excellence is largely due to its committed and dedicated team. “Each and every member of the staff understands, imbibes and lives by the Ananda philosophy and we were lucky to find them,” confirms Khanna. “They are the single most important reason for Ananda’s success.”

Last June saw the arrival from the US of director of spa training Gregory Ugrin, who left the bright lights of Las Vegas to relocate with his wife Shivani to the holy town of Rishikesh, renowned as the world capital of yoga. We talk to the bodywork expert about how he plans to being a new level of vibrancy to Ananda.

What drew you to join the team at Ananda?

Apart from the stunning location and pioneering reputation, it is the combined expertise of the practitioners that creates a complete wellness environment. We offer Ayurveda, yoga and Vedanta teachings, as well as a vast range of

Clockwise from top left: Ananda’s mountain-top setting; yoga is one of the resort’s three pillars; a signature Ayurvedic Abhyanga massage; guests enjoy nature and exercise

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the luxury spa world. My career has focused on functional anatomy and physiology as well as creative body expression. As the containers of our being, we use our bodies in so many ways, so physical health is vital to our wellbeing.

Has bodywork changed over the years?

Yes. The era of ‘no pain, no gain mentality’ in fitness did us a great disservice. However, the right approach to bodywork can truly facilitate better body function.

How does bodywork fit in at Ananda?

“Transformational wellness is about going deeper to make the whole person feel vibrant and alive in a lasting way.”

Gregory Ugrin, Ananda Spa

international spa experiences. Whether it’s in the kitchen, the gym or the spa, everyone is focused on helping each guest further develop their wellness path in mind, body and spirit.

What is your specific field of expertise?

I began my career in dance before honing my passion for bodywork over the past 18 years in

Transformational wellness is the essence of what we do. It is not just about making people feel good, that’s important but its about going deeper to make the whole person feel vibrant and alive in a lasting way. Our ‘body-focused approach’ is a potent gateway into promoting health of the mind and spirit. Yoga and guided exercise combines with therapeutic massage to release limiting body patterns while promoting strength and flexibility.

What do you bring to the Ananda mix?

Beyond my affinity for Ayurveda, yoga and Vedanta what I bring is expertise in the therapeutic aspects of massage. My career has focused on transformative bodywork modalities like Neuromuscular Therapy, Myofascial Release, sports, trigger-point, Lomi Lomi, Thai yoga, hot stone, and deep tissue massage. I also have a reputation for teaching techniques with rhythm, symmetry, and connected flow.

Regardless of the specific treatment protocol or modality, I impart a highly tuned sense for pressure and depth in the various layers of tissue. From the practitioner’s point of view, delivering a treatment is a dance. The better the

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Spas Ananda in the Himalayas

therapist can work from their own centre of gravity and move their body in fluid ways, the better it’s going to feel for the guest.

I am excited about weaving the added richness and nuance of new modalities into Ananda’s portfolio of experiences. I am also interested in the art of customisation and discovering how we can deliver consistent experiences that also address the individual and their objectives.

We have already implemented the first of many new menu items – Sports Massage – in conjunction with the launch of our new Active packages at Ananda.

Currently I am also offering a limited number of appointments as Ananda’s Resident Master with my signature ‘Intensive Myofascial Repatterning’ treatment, a two-hour experience designed to release and rejuvenate the body.

How do you develop skills in others?

Once I understand the sensitivity of the individual therapist being trained, it’s about providing the right stimulus of development to hone their skills. I teach them to perceive more clearly what is happening in the tissue layers

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and to be deeply present with the guest, so they have the expertise to adapt treatments for that individual. Recognising muscle tension patterns means we can treat more precisely and deliver a relaxing treatment with a therapeutic result.

What makes a really great therapist?

Every therapist needs to stand clearly in their role as a professional therapeutic practitioner.

They need to be able to create a bubble of focus, positivity and clarity in the treatment room. My therapists are trained to understand what they do as a highly skilled profession.

I’ve learned that instilling this sense of dignity is important when it comes to motivation and progression of learning.

How important is consistent training?

Training is important for every spa and can make the difference between success and failure.

Unfortunately, out there in the industry, many therapists are not helped to stay on the learning path. That path is the key to maintaining motivation and those that slip off it suffer from the physical and energetic demands of the job.

High-quality training cultivates interest and

helps develop interpersonal skills and the ability to deliver truly healing treatments.

How does wellness extend to your team?

Wellness is important for all, not just our guests.

Any tension, stress or pain in a therapist while they are hands-on with a guest has the potential to impact the experience, so it is critical our practitioners are working in healthy ways and maintaining positive energy flow.

Because of my background in dance and passion for functional anatomy and physiology, body mechanics has a hallowed place in all our massage training, to ensure proper posture and application of techniques. It helps sustain therapists and give them career longevity. We need them to remain healthy and energised in practicing such a physically demanding job.

Tell us about the masters who visit Ananda.

Our Visiting Masters programme enables us to offer a continual variety of highly specialised experts. It allows our guests access to some of the best healers and practitioners in the world.

Visiting Masters offer their unique holistic and energetic approaches to body-mind work.

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Spas Ananda in the Himalayas

I am always keeping an eye out for incredible practitioners whose expertise we can tap into.

Guests can preview our upcoming Visiting Masters ahead of their stay at: www.anandaspa. com/spa/visiting-master-retreats.

How are you attracting new spa guests?

Ananda has an amazing portfolio of experiences with deep expertise in authentic Ayurveda, yoga, Vedanta, as well as a vast menu of international spa services. We continually innovate these offerings to attract new guests both from India and abroad, while adhering to our strict standards and philosophical roots.

From a marketing standpoint, we conduct and participate in targeted seminars, events and roadshows in selected countries to connect with old and new clients.

In the ever-increasing digital space, we obviously ensure Ananda has a relevant presence wherever potential guests are researching wellness destinations and planning their trips.

Perhaps most of all, it is our past guests who act as our best ambassadors. They help us connect with their networks of likeminded wellness enthusiasts.

www.europeanspamagazine.com

What’s new for 2016?

The Ananda Active programme is designed to combine personal fitness, guided outdoor treks, yoga, aqua fitness and therapeutic spa experiences, to create a rejuvenating and strengthening experience. Ananda’s partnership with Sumaya, a pioneering fitness and wellness professional in India, mean the experiences are individualised, consultative and follow a goal-orientated fitness approach.

We have tailored the spa experiences to complement this intensive fitness programme, including our Sports Massage, which is also available on our broader menu. It is a synthesis of my 18 years of therapeutic massage and represents an entirely new protocol designed to enhance results and speed-up recovery time.

What do wellness destinations provide?

Access to holistic wellness through destinations such as Ananda has a ‘bigger picture’ effect – it makes a difference to the world. As more and more people come to understand the adverse health impacts of chronic stress, they are seeking out the most effective and comprehensive programmemes to correct those impacts,

Clockwise from far left: Muscle tension is eased away during a treatment; body mechanics are crucial to Ananda’s massage training; therapists strive to create a ‘bubble of focus, positivity and clarity’; Ayurvedic cuisine enhances the guest experience; Ananda offers a ‘balance between movement and stillness’; luxurious natural treatments

especially destinations set apart in unspoiled nature, where the place itself is helping to ‘recharge the batteries.’

What are the effects of a stay at Ananda?

Ananda translates as ‘bliss’ and even on a short stay you can get a true sense of the deeper wellness we can deliver. The Sanskrit phrase ‘sat chit ananda’ points to ultimate truth, knowledge and bliss to create spaciousness within.

Authentic yoga is about cultivating peace and inner stillness even when you are moving.

This stillness is where the restorative aspect of wellness begins. This balance is important.

We want people to really enjoy the nature here and to take their time. When people come to Ananda they rest, they breathe: it’s all about mastering the dance between movement and stillness. www.anandaspa.com

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Feeling Zen

Working day and night Clarins has formulated its new Multi-Active Day and Night Creams with anti-pollution complex and cutting-edge technology designed to directly target cells.

Teasel, known for its antioxidant and revitalising properties, has been encapsulated in the Multi-Active Day Cream to target and penetrate fibroblasts. The organic plant extract myrothamnus tackles fine lines, wrinkles and the damaging effects of stress and the hormone CRH. To continue the benefits at night, Clarins’ Multi-Active Night Cream includes California poppy to stimulate the synthesis of collagen and fight free radicals in the skin.

Jessica has relaunched its Zenspa pedicure collection with enhanced formulas and a revamped appearance.

Now offering larger professional-sized products, the range continues to ensure the very best results from this renowned yet simple spa pedicure treatment.

New Zenspa harnesses the restorative powers of Asian aquatic plant extracts – blue lotus flower and water lily root – as well as bamboo shoot to purify, cleanse, soothe and calm the feet.

The six products have a refreshing lemongrass scent to re-energise the senses during a pedicure experience that stimulates, balances and rejuvenates.

+44 (0) 20 7307 6700 www.clarins.co.uk

+44 (0) 845 217 1360 www.gerrardinternational.com

Five of the best: Stand-out new launches

ANNE SEMONIN

NIMUE SKIN TECHNOLOGY

LA SULTANE DE SABA

PURPLE FLAME AROMATHERAPY

OMOROVICZA

Containing macadamia oil, shea butter, soya and sunflower oil, this body cream protects, softens and smoothes the skin, improving elasticity and suppleness. www.annesemonin.com

Clinically proven, these professional actives are designed to improve skin health and barrier function, targeting glycation, dullness, sagging and ageing. www.nimueskin.com

Combining the freshness of floral water with a powerful no-rinse formula, this new micellar water promises to remove all traces of makeup in an instant. www.spavoyage.co.uk

Designed to either energise or soothe, Zest and Passion massage oils contain 100% pure essential oils combined with a soothing coconut carrier oil. www.purpleflame.co.uk

With rose hip oil, sweet almond oil and bakuchiol, this dry oil aims to reduce the appearance of fine lines and wrinkles while protecting from environmental stress. www.omorovicza.com

Extreme Comfort Body Cream

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Transdermal Solutions

Micellar Water

Thai-style massage oils

Miracle Facial Oil

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Menu New products & therapies

Treatment focus KERSTIN FLORIAN Berry Plus Antioxodant Infusion

Ultimate eyes Pinks Boutique’s Ultimate Anti-Oxidant Renewal Eye Cream is designed to tackle fine lines and wrinkles around the delicate eye area.

Its potent mix of antioxidants includes buriti fruit oil, which is a rich source of beta-carotene; pomegranate, rich in antioxidants, conjugated fatty acids and gentle phytoestrogens; and baobab, which provides vitamins A, D and E, B1 and B2.

Fragrance-free and certified organic, the eye cream works to relieve sore, irritated eyes. +44 (0) 1332 411588 www.pinksboutique.com

Kerstin Florian has launched BerryPlus Antioxidant Infusion, an ultra-oxygenating, anti-ageing treatment containing vitamin-rich super-berries and plant cell cultures to fortify, rejuvenate and renew the skin.

Concentrated nourishing oils, serums and plant essences combine with exclusive acupressure and muscle-easing face and neck massage. These are followed by a nourishing, algae-rich masque to promote increased cellular renewal and a healthy radiance.

The benefits continue at home with Berry Plus Repair Serum, formulated with goji and camu camu berries, and raspberry cell culture to nourish and instantly hydrate the skin. +44 (0) 1225 740405 www.kerstinflorian.co.uk

Dynamic duo Murad’s Hydro-Dynamic Quenching Essence is a light hydration booster formulated with Mexican blue agave leaf extract and a botanical blend of watermelon, apple and lentil to relieve dryness, leaving skin soft and supple.

Hydro-Dynamic Ultimate Moisture is a non-comedogenic cream designed to provide 24-hour hydration. Advanced Hyaluronic Acid Technology and coconut extract combine with an anti-ageing peptide blend for longer-lasting hydration and suppleness. +44 (0) 20 7870 4813 www.murad.co.uk

Combining light and smell stimuli to improve mind and body • • • •

easy to deliver no specialist training or techniques completely natural scientifically proven

Call +44 1756 791522 to find out how you can join leading spas in offering this brand new treatment for your clients

See us at Stand W40 at the Professional Spa & Wellness Convention, Feb 28–29th, London ExCel Kodobio European Spa ad v2.indd 1

www.kodobio.com 18/01/2016 12:36

Menu New products & therapies Spa spotlight: Finca Cortesin, Spain Cocooning and cleansing Nourishing Omega-Rich Cleansing Oil is a light oil from Elemis, designed to restore balance and protect the skin’s microflora, lifting impurities and removing makeup while nourishing the skin.

Ingredients include winter rose oil, packed full of omega 9, to soothe and support the skin; Chia seed, offering the conditioning benefits of omega 3; and pomegranate oil, which is rich in antioxidants and renowned for its revitalising properties.

The oil’s scent is a heady blend of lemon, orange, bergamot, rosemary and frankincense. +44 (0) 117 316 1888 www.elemis.com

The beauty of the night

Experience a touch of Thailand in Andalucia Finca Cortesin in Málaga, Spain, has expanded its 2,200 sqm spa, adding four new treatment rooms in response to growing demand for its oriental therapies. The new Thai Spa rooms have been decorated with authentic Asian motifs in a sympathetic colour palette and feature specially adapted beds to ensure the perfect delivery of treatments.

Performed by expert Thai therapists, traditional Thai massage, shiatsu, and Ayurveda are now complemented by the Four Hands Oriental, performed by two therapists, and Feet Thai, which involves specialised pressure techniques stimulating reflex points on the feet that correspond to and revive the internal organs.

A wide range of Indian-inspired therapies are now on offer including Shirodhara, Indian head massage, and the unique Matahari Face Massage, during which warm coconut oil is gently poured over the head and face to relieve

facial tension and stimulate relaxation while revitalising the skin.

The new Thai Spa at Finca Cortesin boosts the six pre-existing individual treatment rooms and one couple’s suite. Other facilities at the spa on the southern coast of Spain include a snow cave, a 25-metre indoor saltwater pool with spectacular views of the Andalusian hills and Mediterranean Sea, as well as three thermal experiences, a Finnish sauna, and a plunge pool. A relaxation area and a fully equipped fitness centre complete the offer.

“We are delighted to announce the expansion of our spa with the addition of the Thai Spa treatment rooms,” says spa and leisure director Guillermo Martín Rull.

“These were created due to high demand, as our spa is a real highlight during a stay at Finca Cortesin.” +34 952 937 800 www.fincacortesin.com

Taking an integrated approach to repairing damge from free radicals, [comfort zone] Renight helps defend, repair and support the skin with a nourishing multi-vitamin, antioxidant formula. Featuring new products for night repair, Nourishing Vitamin Oil includes goji berry oil, beta-carotene and vitamin E to redress oxidative damage.

Nourishing Vitamin Cream is enriched with similar antioxidants to provide a complete night treatment for the skin.

Recover Touch is a new professional treatment that treats dry, stressed and tired skin on the face, neck and décolleté. +44 (0) 20 3301 0496 www.comfortzone.it

Treatment focus ELEMENTAL HERBOLOGY The Secret Garden Spa at Congham Hall To celebrate the Year of the English Garden in 2016, Elemental Herbology has looked to the traditional herb garden to create a new treatment with The Secret Garden Spa at Congham Hall, Norfolk, UK. The relaxing and calming 75-minute signature treatment features a face, back and scalp massage incorporating all five senses to release tension, stimulate mindfulness and nourish the skin.

Healing botanicals are combined with fresh herbs to create unique infusions within the treatment. +44 (0) 20 8968 4477 www.elementalherbology.com

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NEW Shades!

Bat your lashes, blow a kiss, bare some skin.

Soft blushes of colour tease the imagination.

Coy. Confident. Playful.

Be irresistible.

Matching colours in VINYLUXTM

WANT TO KNOW MORE? Call us on 0333 000 7000 or go to sweetsquared.com

Distributed exclusively in the UK and Ireland with love and respect by Sweet Squared

CND, SHELLAC and the logo are trademarks of Creative Nail Design, Inc. Š2016 Creative Nail Design, Inc.

Authorised CND distributor partners: Dublin 01 408 9191, Edinburgh 0131 333 3180, Glasgow 0141 427 7735, Manchester 0845 200 0311, Ellisons 0845 130 6126

Menu New products & therapies

Treatment focus ST. TROPEZ Self Tan Luxe Oil Bronzing Mist

Winter wonder Natura Bissé has launched two new products that provide winter hydration and skin-smoothing comfort for the hands and face.

S.O.S. Instant Rescue tackles skin sensitivity with a combination of soothing ingredients including phytocutan, a potent form of calendula, and arnica, to provide relief and repair from inflammation and irritation.

Essential Shock Intense Hand Cream deeply moisturises and repairs the skin with a rich formula including 5% Urea Hydrofix, niacinamide, amino essence cocktail, vitamins, and natural extracts to regenerate the skin barrier and prevent the appearance of dark spots.

St. Tropez’s new long-lasting tanning mist is created with nut oils that are clinically proven to moisturise skin for up to seven days.

Self Tan Luxe Oil Bronzing Mist is a lightweight formula that absorbs quickly without leaving a greasy layer; after eight hours it reveals a radiant dewy glow and a natural golden tan.

The quick-drying formula contains 100% natural DHA and is delicately fragranced with neroli, lemongrass and grapefruit essential oils.

The new bronzing mist gives an enhanced colour boost with added moisture making it ideal for use pre- and post-holiday. www.sttropeztan.com +44 (0) 345 222 8080

+44 (0) 20 3771 9685 www.naturabisse.com

New Launch: Katherine Daniels at Y Spa

Maximum hydration Voya continues its evolution with the roll-out of a dry skin range that combines the restorative therapeutic properties of laminaria digitata seaweed with natural active ingredients and essential oils.

The new look and enhanced formulas include two new products: Hydra Veil is a hydrating mask that boosts dry skin leaving it feeling soothed and hydrated; Pearlesque is an ultra-nourishing facial moisturiser containing Rose of Jericho and algae extract to lift the skin’s moisture levels. +353 (0) 71 916 1872 www.voya.ie

Exclusive treatments added to Wyboston portfolio Y Spa at Wyboston Lakes, UK, has introduced a range of exclusive Katherine Daniels treatments to its menu. The fast-growing British brand’s latest creations include Firming Resculpting, Skin Radiance Facial, Muscle De-Stress and Velvet Skin Body.

Emma-Jane North, spa director at Y Spa, says initial feedback from clients had been very positive. “Katherine Daniels is a beautiful British addition to the Y Spa portfolio of products,” she says. “We are looking forward to working with the team to offer courses of treatments and day packages for our guests.” +44 (0) 1767 682288 www.katherinedanielscosmetics.com

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Menu New products & therapies

The Big Easy Cold comfort The Thalgo Laboratory has created a new line after the discovery of a phytoplankton micro-algae oil which contains a high concentration of EPA omega oils.

Cold Cream Marine also includes additional algae and Sève Bleue des Océans to create a range of products that repair, replenish and soothe.

Two hydrating and nourishing moisturisers, Nutri-Soothing Cream and Nutri-Soothing Rich Cream, join Multi-soothing Concentrate and Deeply Nourishing Mask, which are partnered by a professional treatment and four new body products.

Cold Cream Marine offers a ‘total solution’ for dry and sensitive skin.

OPI’s New Orleans Collection features 12 vibrant nail lacquers and matching GelColors that take inspiration from the iconic US city. Bright, bold and beautiful, the shades reflect the lively life and soul of the city.

They include Suzi Nails New Orleans, a light, bright pink; Spare Me a French Quarter, a gentle raspberry crème; and I’m Sooo Swamped!, a verdant green.

“The colours of New Orleans are more vibrant than ever, and we celebrate them wholeheartedly with our spring collection,” says Suzi Weiss-Fischmann, OPI co-founder and brand ambassador. +44 (0) 1923 240010 www.opiuk.com

+44 (0) 20 7512 0872 www.thalgo.co.uk

Om shanti Dr. Om Prawarisa, founder of Om Skincare has created a new tapping facial technique to release chi energy into the skin, inspired by Chiva Som. Tapping is said to initiate chi stimulation, helping to increase blood circulation. Dr. Prawarisa’s technique works to increase the efficacy of the ingredients in her range of skincare, allowing more oxygen and nourishment to reach the cells of the skin.

Spas with training in the tapping technique can develop personalised facial treatments for the spa menu. + 44 (0) 20 7724 9434 www.omskincare.co.uk

The art of bathing To create a spa-like experience at home, Aromatherapy Associates has launched Deep Relax and De-Stress Muscle Himalayan Bath Salts.

Extracted from crystalised beds found deep within the Himalayas, the pure salt is renowned for its therapeutic effects and has a rich ionic mineral content. Combining 84 different minerals and hand-blended essential oils of the highest quality, Deep Relax is infused with a calming blend of vetivert, camomile and sandalwood. De-Stress Muscle Himalayan Bath Salts contains a warming blend of rosemary, lavender and ginger. +44 (0) 20 8569 7030 www.aromatherapyassociates.com

To tell us about your latest products and treatments for inclusion in European Spa, contact Menu editor Mark Smith on +44 (0) 115 950 4748 or email mark.smith@spapublishing.com

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w e n2016

ESSEX

PIPELESS FOOT TREATMENT SPA CO N TE M PO R A R Y • EL EG A N T • S O P H I S T I C ATED

SANIJET® PIPELESS HYDROTHERAPY • REFLEXOLOGY FOOTBED • OPEN ARM ACCESS OPTIONAL SWINGAWAY MANICURE TRAYS • OPTIONAL HEAT & MASSAGE ADA COMPLIANT • INTERNATIONAL VOLTAGES

The Essex™ features a luxurious, handcrafted chair with fully motorized seat with retractable armrests doors with bespoke finishes. Powered by the patented Sanijet® pipeless hydrotherapy jets, it’s simply the finest pedicure chair on the market today.

760-597-2155 •

livingearthcrafts.com

Menu CND Spa launch

The sensual touch CND’s national sales emissary, Kay Pennington, talks to Mark Smith about the launch of CND Spa, and what the new four-step customised spa journey can offer guests and operators

C

apitalising on the growth in spa nail services, CND has launched two new product lines to help customise the guest journey, aiming to pamper while producing visible results.

Infused with the nurturing essences of fruits and flowers, the four-step system, comprising soak, scrub, masque, and lotion, offers either fragrant Gardenia Woods or revitalising Bright Citron aromas. The brand’s national sales emissary, Kay Pennington, tells us more:

the skin glowing with radiance.

Finally, two restorative and super-boosting callus treatments in the Cucumber Heel Therapy range offer the perfect finish to every spa pedicure. Our professional strength Callus Smoother, enriched with Alpha Hydroxy acids, will smooth rough edges in minutes. These benefits can be enhanced with a therapeutic Intensive Callus Therapy Cream with aloe, cucumber and chamomile to deeply moisturise.

What does CND Spa add to a menu?

What is the concept behind CND Spa?

With seven new customised spa services to offer and ten new retail lines, the new CND Spa range offers a touch of luxury and a real buzz of excitement to any manicure area. The imagery and packaging supporting the range is striking.

Manicure and pedicure services should be as soulful and relaxing as any other spa service and we believe that both CND professionals and spa guests will thoroughly enjoy the brightness and benefits that these products bring.

CND Spa is a four-step sensorial experience that lets you customise your service specifically to certain fragrance moods. It works as an extension to other CND services, such as CND Shellac 14+day wear polish and CND Vinylux manicure.

How did the idea come about?

It was essential to consider how the dynamics of the manicure table have changed since the successful launch of CND Shellac in 2010. In the last few years there has been a huge increase in the popularity of gel polish treatments, which continue to grow. Express style areas and Champagne nail bars have also proliferated within spas. The heart of the manicure remains strong and therapists must balance high turnover of services and remain professional while still enjoying the products they are using.

The latest research from CND tells us two things; that guests’ still like to be pampered, even at the manicure table; and that it’s the perfect opportunity to retail. There are many retail opportunities during a manicure service, from consultation to key aftercare and maintenance advice. The new CND Spa range is designed to excite therapists with new ingredients enabling them to deliver five-star luxury services with ultimate confidence.

What makes CND Spa unique?

The product allows the therapist to be creative with botanical blends and customise their

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“Guests still like to be pampered, even at the manicure table, and it’s the perfect opportunity to retail.”

Kay Pennington, CND

service to meet the needs of the client. Also, these products will not be sold anywhere but in professional spa locations, so that will be a strong driver of retail.

What are the new additions to the line?

We have three new rituals. Gardenia Woods features high levels of indulgent, rich moisture and silky formulas, and ranges from creamy skin polishers to all-day hydration therapy, ensuring the skin will feel soft, supple and smooth.

Bright Citron is a revitalising ritual of radiance with botanical blends of honey and kaffir lime. Invigorating the senses with sharp bursts of grapefruit and warm amber, it leaves

How does this new line complement other Spa Manicure and Spa Pedicure products?

The existing CND lines, Almond manicure and Marine pedicure, are very popular, but they are geared toward the professional. The new CND Spa range is for both hands and feet, and offers a stronger focus on retail lines.

What are the main benefits for spa operators?

Our new range is very easy to implement into an existing spa offering. With just four easy steps to learn, all of our products come with simple instructions and product profiles. We can also provide CND Education Ambassadors across the UK. To support the launch of the products we have created great sales and marketing tools such as mini sampler packets and a bespoke service menu. www.sweetsquared.com

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CND Spa’s Gardenia Woods and Bright Citron blends will retail exclusively in professional spas

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FURNISHINGS

Style EQUIPMENT

FINISHES

TECHNOLOGY

FITNESS

E D I T ED BY H EL L ENA B A R NE S

VITAJUWEL

Gemstone vials A gem of an idea from VitaJuwel offers more than just H2O for spa guests and therapists. The German-based company provides handmade gemstone wands, decanters and dispensers that claim to positively restructure the energetic signature of tap water.

This spa-led approach to creating gemwater was Inspired by the work of Japanese scientist Dr Masaru Emoto, who discovered that water not only has a memory, but that it can also be improved by energetic sources such as gemstones.

“Nothing impacts on our wellbeing more than the quality of the water we drink and VitaJuwel has revolutionised the preparation of vital and fresh

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water within the spa sector,” says VitaJuwel CEO Daniel Eisen.

The company creates vials from 17 handpicked gemstone blends, hygienically encased within a glass wand, which vibrate at different frequencies through glass and water to suit preference and mood: ‘Wellness’ is filled with rose quartz, amethyst and clear quartz (pictured right), while ‘Fitness’ contains magnesite and red jasper.

A new gemwater bottle, ViA by VitaJuwel, also provides retail opportunities. Made of lead-free glass it is designed with a patented exchangeable ‘gempod’ made in the Austrian Alps, and sets a new benchmark for on-the-go drinking water. +49 (0) 8381 306410 www.vitajuwel.com

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Style Design, form & function

Design intelligence HANSGROHE

iSpecify Eight months in development, Hansgrohe’s newly launched iSpecify online tool allows designers and architects access to inspirational projects, product images and specifications, technical data and dimensional drawings.

All data is available for download, and complete configured specifications can be reviewed by a Hansgrohe project consultant to avoid potential planning errors.

Users can also view bathroom solutions by successful designers and international projects that Hansgrohe has partnered. +44 (0) 1372 465655 www.ispecify.hansgrohe.com

KALDEWEI p

Skin Touch system Combining relaxation with bodycare, Kaldewei’s new Skin Touch system produces bubbles of air up to 100 times smaller than those in a conventional whirlpool bath, significantly increasing the concentration of oxygen by 70%.

“This better hydrates the skin, improves circulation, releases toxins and increases cardiovascular activity,” says Kaldewei sales director, West Europe, Angela Ortmann-Torbett.

Fitted flush to the side of a bath, a Skin Touch Emotion version features an electronic control panel and mood-enhancing spectral lighting. +44 (0) 1480 498053 www.kaldewei.com

FLOATAWAY u

Floataround pool UK-based floatation system producer Floataway has created a bespoke model for one of the largest-ever clinical trials into the effects of floatation therapy on acute stress.

Dr Justin Feinstein, a clinical neuropsychologist at the Laureate Institute for Brain Research in Tulsa, USA, states that the research has provided evidence of circular pools having the most profound effect on users. “We are proud of this validation, which has caused a sharp increase in the sale of our Floataround model,” adds Alison Day, international sales manger at Floataway. +44 (0) 1953 851515 www.floataway.com

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We’ve seen a significant increase in sales and efficiency as a direct result of Marrissa Mundy - The Bridge Hotel and Spa

Call today for a consultation and demonstration to see how CORE by Premier can enhance the way you run your business. t: 01543 466580

e: sales@premiersoftware.co.uk

w: www.premier-core.com

Style Design, form & function

LUMIE q

Bodyclock Iris Light therapy and aromatherapy combine to enhance treatment room experiences through the latest Lumie Bodyclock Iris.

The device has two integrated oil chambers to heighten the Bodyclock’s gradual ‘sunrise’ and ‘sunset’ effects. The release of hormones such as adrenaline are triggered at ‘sunrise’, while relaxing aromas with the fading ‘sunset’ light stimulate the production of sleep hormones like melatonin.

Fully certified to the Medical Devices Directive, EC93/42, Iris features 15-90 minute settings and continuous or intermittent mist diffusion. +44 (0) 1954 780500 www.lumie.com

VONDOM p

LIVING EARTH CRAFTS t

+34 (0) 9623 98486 www.vondom.com

+1 760 597 2155 www.livingearthcrafts.com

Ulm daybed Created by architect and designer Ramón Esteve for Spanish manufacturer Vondom, the circular Ulm daybed sits on a hydraulic swivel base that can be rotated 360° degrees to facilitate maximum relaxation.

The daybed received a 2015 best-of-year award in the outdoor lounge category from New York’s Interior Design magazine.

Made of weather-resistant Sunvision fabric, ideal for stylish poolside spa areas, a dual-purpose parasol filters the sunlight to provide shade and acts as a protective cover when the daybed is not in use. Various colour options are available upon request.

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The Essex A handcrafted, motorised pedicure chair equipped with pipe-free foot spa hydrotherapy jets and a reflexology tub, The Essex is ideally suited to luxury spa locations.

It features electric tilt back, a fully motorised seat with retractable armrest doors, an adjustable electric footrest, and an embedded control panel.

Measuring 119cm x 76cm with a seat height of 53cm, the chair is designed with premier upholstery and bespoke finishes, such as the Relaxor heat and massage option, for spas looking to expand pedicure treatment offerings.

Tub and shroud colours are available in a choice of black, dark silver or cream.

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High-end spa tables, beds and equipment for your spa.

Made in Germany

INNOVATING

WELLNESS FOR

Gharieni Group Germany // +49 28 41 - 88 300 -50 // export@gharieni.com // www.gharieni.com YEARS

Style Design, form & function

TECHNOGYM p

Group Cycle Connect An interactive cycling experience from Technogym is being hailed as the world’s first indoor bike to track workout power, heart rate, pace, calories and key parameters.

Group Cycle Connect, with console connectivity to Technogym’s mywellness cloud-based platform, provides workout and class success data together with staff efficiency and equipment usage information for business development.

Instructors can select metrics and manage the audio-visual environment with one touch so that users, who can log in to the cloud and track their personal performance, will see, hear and feel the ride. The technology also enables trainers to provide personalised feedback and a class performance view. +44 (0) 1344 300236 www.technogym.com

THE MODERN GARDEN COMPANY u

Tosca Collection An innovative new material developed by Tribu is central to the latest outdoor collection of spa and poolside furniture from Tosca.

Designed for exterior use and extreme environments, the hard-wearing fabric with extra-large vertical weave and EPDM foam mousse filling is over-braided with a seamless cover of weather-resistant knitted Textiline and Tricord – a fungi and stain-repellent material that dries quickly and is resistant to fading.

The Tosca collection comprises an armchair, a club chair, a two-seater sofa, three-seater sofa, a daybed, and a lounger. It is available in soft grey styles that combine curves, tapered legs and seating shells in powder-coated stainless steel. +44 (0) 1279 653200 www.moderngardencompany.com

Is your company launching innovative spa equipment, must-have textiles or sublime furnishings and finishes?

Call European Spa magazine on +44 (0) 115 950 4748 or email sarah.todd@spapublishing.com

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SEE US ON STAND V41

28/29 February 2016 ExCeL London

The Ultimate in luxury towelling for your hotel and spa Fluffy towels and bathrobes | Vibrant colourfast colours Wide range of slippers and flip flops | Designed for quality and made to last

Call +44 (0) 845 210 4000 Web: www.bcsoftwear.co.uk Email: enquiries@bcsoftwear.co.uk Fax: +44 (0)1628 520841 For all enquiries in France contact our BC Softwear Sales Agent Corinne Fejoz. Email: c.fejoz@orange.fr Mobile +33 626 570 166

Last Word Tribute

Geraldine Howard Chairman and co-founder of Aromatherapy Associates 1952-2016

E

veryone at European Spa was deeply saddened to hear the news of Geraldine Howard’s death on January 7, 2016. The world-renowned aromatherapist, chairman and co-founder of Aromatherapy Associates, was an inspirational and influential colleague and friend to many in the spa and wellness industries and will be greatly missed.

Having chosen at an early age to follow her deep passion for aromatherapy, Geraldine’s desire to make a difference in the world became her lifetime’s work and she touched many people with her grace, humility, integrity and kindness. Her beautiful oils and formulations, which are enjoyed at over 700 spas in 45 countries worldwide, are a legacy that will live on for years to come.

Even during her battle with the illness that claimed her life, Geraldine used her strength and creativity to try and help others facing trauma or emotional disruption. Her

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development of the ‘Inner Strength’ bath and shower oil helped her to remain positive while suffering from cancer, and she pledged that 10% of Inner Strength proceeds would be used to fund research into the disease through www.defenceagainstcancer.com.

In an industry full of so many generous and inspirational people, Geraldine was a unique beacon of brightness. An innovator and forward thinker, she was also an appreciative team player. It was these traits, coupled with her philosophy that ‘good intentions produce good results’, which made Aromatherapy Associates the brand it is today.

In recognition of her unique contribution to spa and wellness, she received a CEW Achiever Award and was named Leading Woman in Wellness at the 2015 Global Wellness Awards. A fitting tribute to someone who blazed a trail and remained dedicated to healing throughout her life.

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