Living Life Better in Later Years Colchester & North East Essex
We are a unique care service with a reputation for going the extra mile to promote your independence, safety and comfort at home. With our highly-experienced team of dedicated and compassionate carers we can help with everything from personal care and companionship to escorting you to appointments.
We can offer you: • Personal care including assistance with showering, dressing, eating, getting up and going to bed • 24-hour live-in care and overnight care • Specialist care and support for people with Dementia and Alzheimer’s “You’ve made such a difference to my life – thank you. The staff are very kind and friendly. They do so much for me. I couldn’t do without them now.” “From the moment I phoned the manager and then spoke and met you we have received excellent and unstinting service from you all.”
Visit our website: www.tranquillitycaresolutions.com
Telephone: 01206 82241O Email us: care@tranquillitycaresolutions.com 81A High Street, Wivenhoe, Colchester, Essex CO7 9AB
Introduction At Age Concern Colchester & North East Essex we change lives. Our main purpose is to improve the Health and Wellbeing of those in later years. We achieve this through befriending, our advice service and our friendship groups. Within what we do we aim to take people from complete loneliness to new friendships and a new life. If you are feeling lonely contact our team and we will work out how we can support you to a new and enriched life through our network and clubs. We have 70 people who receive befriending at home and we are set to see over 10,000 people attending more than 25 clubs in our centre in Colchester. We aim to bring people together to enjoy life in retirement and through shared interests. Since moving into our new home in April 2018 the centre has grown considerably and there is a constant bubble of enjoyment. We have also enjoyed growing our volunteer base by 100 people this year and have volunteers from 16 years old and upwards. We are open from 9am to 4pm Monday to Friday and our telephone number is 01206 368420.
Our website details all the activities running and is: https://ageconcerncolchester.org.uk. or find out more about us see this video https://www.youtube.com/watch?v=T0B2ZZBGYo k&feature=youtu.be. This guide gives some details of our services and activities. Whether you are an older person yourself, a friend or a family member, a professional working with older people, or a potential volunteer, we hope you are able join us on an enjoyable life together. Our Vision: Age Concern Colchester and North East Essex supports and empowers people to live better in later life Our Values • To be held in great trust in whatever we do • To operate with compassion • To bring together community • To strive for excellence across the organisation Age Concern Colchester & North East Essex 63 North Hill, Colchester CO1 1PX 01206 368420 enquiries@ageconcerncolchester.org.uk
What we can do for you... Millions of pounds are missed in unclaimed benefits each year. Our advice workers assist people of pensionable age with claims for benefits and allowances including Attendance Allowance and Personal Independence Payments, Pension Credit, Housing Benefit and Council Tax Benefit. Working together with the client and family members, we can oversee the entire process from sending for application forms in the first instance to completing them with the client, and going to appeal if necessary. We can visit clients in their own homes and the service is free of charge, confidential and independent.
Advice Service We provide a comprehensive Advice Service to those aged 60 and over. We understand that as people age they may need social and health care to remain independent and in their own homes. Arranging care at home can be a stressful experience for older people and their families. This can happen after a period of hospitalisation or at any time when disabilities dictate that someone needs help to continue to enjoy living in their own home. When that time comes, you need to know who to contact and what your legal rights are, and how to enforce those rights. You also need to know what free services you are entitled to from the NHS such as continuing care, either in or out of hospital. The provision of care, and who pays what charges, is governed by a complex set of laws and regulations. We can assist in these matters as well as with enquiries about residential care and its cost, and we act as your representative with Social Services and/or the NHS, etc, to ensure that you receive the level of care to which you are entitled, either in your own home or a residential setting.
Please ring our office to make an appointment for your Benefits Eligibility Check or for advice regarding any issues you require help with. We are also able to assist those faced with decisions they feel unable to tackle alone or who may need someone to deal with others on their behalf to ensure that their voice is heard or needs are met. We have dedicated staff and volunteers ready to help and support.
Please contact the office for further information.
Information Service We offer a free, confidential and impartial service covering a wide range of local and national information on many matters of interest to older people, booklets and local information about services and agencies. We are happy to give presentations on the services of Age Concern Colchester and North East Essex to local agencies and organisations. (No charge but donations are always gratefully received).
Legal Advice Surgery We offer a thirty-minute free and confidential advice session with a solicitor every other Wednesday between 11am and 12.30pm in our offices at 63 North HIll.
Pension Wise Appointments There is a free appointments service to review your pensions arrangements through Pension Wise who are here on site twice a week.
Health and Wellbeing Our Centre “The Veranda” has over 25 different clubs and activities that are focused on Health in Mind, Health in Body, Emotional Support and Education / Information.
Befriending Service Social isolation is one of the biggest challenges facing our society. Loneliness can affect everyone but older people are particularly vulnerable after the loss of friends and family, reduced mobility or limited income. Being lonely has a significant and lasting negative effect on blood pressure, is associated with depression (either as a cause or as a consequence), and also with higher rates of mortality. Health issues arising from loneliness and isolation add pressure on statutory health and social care services. At Age Concern Colchester and North East Essex we have a superb befriending service to help combat the issues of loneliness which are a growing problem. We almost exclusively deliver befriending in the home as a one-to-one visiting service because we believe in personal contact not telephone befriending. There is no substitute for face-toface company. We also run a ‘circle of friends’ service which consists of groups of three people and a volunteer who are in contact with each other.
Computer Courses Do you want to learn how to use a computer, laptop, tablet, notebook, or learn more about IT or the World Wide Web? Then why not enrol for some of our computer classes with an individual tutor? We can offer three one-hour sessions, on a one-to-one basis, that are tailored to your own requirements. This is a 3-week course which is £5 a session. If you prefer we also run a group tech session which is as much about friendship as it is learning technology.
Winter Warmth Each year Age Concern Colchester runs a Winter Warmth Campaign aimed at helping older people to stay warm and safe through the colder periods. We organise electric blanket testing sessions with a qualified electrician. This is financed by volunteers knitting miniature hats used by Innocent Smoothie on their bottles as a festive promotion. If you enjoy knitting do come and join in with knit and natter.
How you can help support Age Concern Colchester Volunteer
We’d love you to volunteer with us. Whether you prefer using admin and support skills to become a Caseworker helping with benefits, supporting with the annual Pantomime Horse Race where we close the High St, becoming a Befriender, supporting as a fundraiser or personal fundraiser or greeting or supporting in our community cafe. We also welcome individuals who are looking to micro-volunteer. If you have a gift and skill that you can see would be put to good use for us, then feel free to let us know. We love microvolunteering and have had some great results when people suggest something they can do. The simplest route is through this link https://www.ageconcerncolchester.org.uk/how-you-can-help/ volunteer-opportunities/. Alternatively you can email enquiries@ageconcerncolchester.org.uk, drop in and see us or call on 01206 368420.
Donation
We are grateful for the donations and support of the people of Colchester & North East Essex. Whether one off or a regular donation, you help us continue our vital work for the Older People in the region. Donations by Cheque to: Age Concern Colchester, 63 North Hill, Colchester Essex CO1 1PX Regular giving: Online The simplest way to regularly give is through Our Just Giving link at the top of the website https://ageconcerncolchester.org.uk. Manual We can email or post you a form to drop into your bank. Text Text MONTHLYAGE 5 to 70085 Replace 5 with the amount you want to donate.
Gift Aid
Fundraising
If you are a taxpayer, gift aiding any donation adds significantly to the value of your support.
Holding an event of your own or joining in one of our many activities combines having fun and having an impact. Our Pantomime Horse Race is just one of many ways that we like to combine the two.
Legacy or In Memorium Leaving Age Concern Colchester a legacy in your will, no matter how small, will help us continue to support older people. Asking for donations instead of flowers is an effective way of honoring memories. To ensure your wishes are carried through please ensure that charity number 1142414 is included in your will.
You are our lifeblood - come and talk to us about your ideas – we’ll give all the help we can to make it successful. If you’d like to join in on activities that will use your gifts and talents to generate income let us have your details and connect your activity to our Just Giving page.
OUR SERVICES • Domiciliary care • Supported living • Live in carers • Cleaning services • Nursing care
Colchester Business Centre, 1 George Williams Way, Colchester, Essex, CO1 2JS | T +441206580362 | M +447432521803 | www.ace24consultancy.co.uk
HOME EYE TEST • • • • • • • •
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Specialist Equipment
Ableworld are the largest Mobility company in the region. We employ professionals who have been in either Mobility, Nursing and Care Home Sectors for up to twenty years. However, it is also a company with Retail and Buying background, so you can rely on us to supply quality branded products at value for money prices.
As well as a wide range of popular and standard mobility equipment at value for money prices, Ableworld also has a Specialist Division. This is where clients require ‘bespoke’ or made to measure’ equipment which requires a high level of technical knowledge and back up.
Our Range includes: • Stairlifts • Scooters • Powerchairs • Riser Recliners • Wheelchairs • Walking Aids • Bath Lifts • Bathing Accessories • Toileting Essentials • Household Items • Continence Care • Hoists
Contact us or view website:
www.ableworld.co.uk Tel: (01206) 561335
Email: info@ableworldcolchester.co.uk 5 The Stanway Centre, Peartree Road, Colchester, CO3 0JX (Opposite Hatfields)
Book your one to one meeting for only £300
A solicitor might not be the first person you think of... when you’re arranging care and everything you need to consider. But, we can often be the best people to speak to. All it takes is a one to one meeting in our office or your home, which can give you complete peace of mind and will leave you in a much clearer position. At the end of the meeting you’ll know: If you have your affairs in order Whether you and your family are adequately protected for the future
If your will needs updating The different ways of funding care If all the required allowances have been considered Whether you should put into place a power of attorney Whether you are entitled to NHS Continuing Health Care The best way to structure your assets
About Liz Jones With 27 years as a solicitor, I specialise in giving advice on long term care matters and NHS continuing health care. I also advise in detail on the preparation of wills and lasting powers of attorneys.
I love working with older people and advising them, so as to ensure the best possible planning for their future.
I am an associate member of
I am a dementia champion and offer Dementia Friends sessions to local groups and organisations.
Solicitors for the Elderly. I hold Higher Rights of Audience:
I volunteer at St Helena Hospice in
Solicitor-Advocate (Higher Courts Civil).
Colchester and also in my free time I enjoy walking, and travelling to see the world.
I have always advised and represented people who may sometimes be vulnerable.
LIZ.JONES@BIRKETTLONG.CO.UK 01206 203869 Colchester Chelmsford Basildon www.birkettlong.co.uk
Authorised and regulated by the Solicitors Regulation Authority No: 488404
Qualifications, associations & memberships Solicitors for the Elderly Higher Rights of Audience: Solicitor-Advocate (Higher Courts Civil)
Age Concern Colchester 63 North Hill Colchester CO1 1UG 01206 368420 enquiries@ageconcerncolchester.org.uk Opening times: Monday to Friday, 9.00am – 4.00pm.
Thank you for taking the time to read our brochure, we hope you found it useful. If you require further information or have any queries please do not hesitate to contact us
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