Age UK Buckinghamshire 2016

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Buckinghamshire

Guide to services Working with and for older people in Buckinghamshire


POP IN FOR A WARM WELCOME!

LIVE WELL IN OUR CARE WITH PORTHAVEN IN BUCKINGHAMSHIRE

Porthaven care homes incorporate all the comfortable elegance you could wish for, including spacious and beautifully designed bedrooms with private en suite wetrooms, smart dining rooms, hair salons, nail bars and secluded landscaped gardens. But most importantly, within gorgeous surroundings, the emphasis is on providing excellent care around the clock to individuals who require residential, nursing or dementia care on a short or long term basis.

VISIT PORTHAVEN.CO.UK TO FIND OUT MORE OR CALL YOUR NEAREST CARE HOME TODAY TO ARRANGE A VISIT

NURSING CARE | RESIDENTIAL CARE | DEMENTIA CARE | RESPITE CARE Woodland Manor Care Home

Avondale Care Home

Chiltern Grange Care Home

Micholls Avenue Chalfont St Peter Buckinghamshire SL9 0EB (Sat Navs SL9 0RJ)

Gatehouse Road Aylesbury Buckinghamshire HP19 8EH

Ibstone Road, Stokenchurch Buckinghamshire HP14 3GG (Sat Navs HP14 3XR)

TEL 01494 917677

TEL 01296 438037

TEL 01494 480205


UK Buckinghamshire r picking up our Guide

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ndependent local charity Introduction people in our county, and ntable in what we do. As an Age UK Buckinghamshire is an independent Welcome to Age UK Buckinghamshire ke a real difference tobeen theproviding services local charity that has and thank you for picking up our Guide older people across the county for 70 and for are responsive to to Services

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years.

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We are a successful independent local charity working for all peopleof in our andUK We are one ofolder a network 166 county, local Age ensuring the effective andwellbeing accountable in what we and do. As an charities operating around the country of the national charity, Age UK. organisation wein make a real difference to the of older people lives of older people and are responsive to We believe in older Our support local people to maintain their theirservices needs. independence for as long as possible and to make dependently in their own more of dedicated later life. to ensuring the wellbeing We are th dignity. To support you and empowerment of older people in We have a range of services are free to the Buckinghamshire. We believethat in older a range of services. service user, our Community Services, all of which people remaining independently in their own are either wholly or partially funded by a third homes safely and with dignity. To support you party and a range of services that we charge for, inabout doing so,the we offer rangeservices. of services. l youour services we Independence at a Home

how you can get in touch tothe services we This brochure will tell you all about Further information about our services is on the re always ourcan get in touch to currentlyresearching offer, and how you following pages. find need out more. We the are always researching our ne the and local to determine and any the of our If youarea would like to talkthe to need us about ent further valuable resourcesor to implement further valuable services, about volunteering or fundraising events, please call us on 01296 431911. ater services life. to improve later life. For further information on any of our services please 431911 on anycall of01296 our services

on 31911

Age UK Buckinghamshire 145 Meadowcroft Age UK Buckinghamshire AYLESBURY Age UK Buckinghamshire Bucks HP19 9HH 145 Meadowcroft 145 Meadowcroft AYLESBURY We are open – Friday 9am – 4pm HP19Monday 9HH AYLESBURYBucks

Bucks HP19 We9HH are431911 open Monday – Friday 9am – 4pm t 01296 We are

f 01296 330783 t 01296 431911 e age@ageukbucks.org.uk open Monday f 01296 330783 – Friday 9am – 4pm e age@ageukbucks.org.uk Visit our website: www.ageukbucks.org.uk

t 01296 431911 www.ageukbucks.org.uk Visit our website: Registered Charity No. 1139423 f 01296 330783 Registered Company No. 7101195 Registered Charity No. 1139423 e age@ageukbucks.org.uk Registered Company No. 7101195


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Welfare Benefits

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............................................................................................................................ Community Services

Are you claiming all your entitlements? We can Welfare Benefits Information & Advice help you find out. Contact us for a welfare Are you claiming the benefits you are entitled This service check. provides free, We impartial and visit benefit can you inallyour own to? We can help you find out. confidential information and advice on a wide range of issues affecting older people, their home to give advice and to fill in complicated Our trained volunteer advisors can visit you at families and carers. home to answer questions and help complete benefit on application your behalf. benefit forms. If we can’t helpapplication you ourselves, we can forms suggest other people and organisations who may be able Please contact us for a full welfare benefit check. to help. to speak to an adviser. Ring .............................................................................................................................................................................................................................................................. ..................

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We are open each weekday between 9am and 2pm. Call 01296 431911 and ask for Information & Advice.

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Community Services .............................................................................................................................................................................................................................................................. ..................

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neeb evah maet reetnulov erac yad ruO yratnuloV rof drawA s’neeuQ ehT dedrawa yad evitavonni edivorp eW .2102 ecivreS fo slevel htiw elpoep redlo rof seitinutroppo Phone A Friend sedivorp osla sihT .seitlucfifid htlaeh latnem ............................................................................................................................... fo doirep elbaulavni na htiw srerac ynam tipser rathat luger This is a telephone befriending .eservice

ynam htiw deviecer llew si tcatnoc raluger sihT ohw ,ffats ruo ot sknaht rieht gnisserpxe stneilc yad ot yad eht ot rae yldneirf a reffo ot elba era .elpoep redlo fo smelborp dna seirrow

provides a weekly phone call and listening ear for older people isolated. ni elbwho aliavare a elonely ra seitiand nutrfeel oppo yad ralugeR

no nodyalC elpeetS ta dna syadsruhT no gniW

Our friendly .d advisors egnarraring eb neach ac troweek psnarTfor.syaadchat seuT and can also listen to day to day worries and problems. This can be a lifeline to many people.

yromem htiw elpoep redlo elbane ot si mia ruO dna efil fo ytilauq rieht evorpmi ot tnemriapmi d na ecnedPlus nepedni rieht niatniam meht pleh ot Befriending gnol sa rof semoh nwo rieht ni gnivil eunitnoc ............................................................................................................................... ta stseretni lla rof retac ot yrt eW .elbissop sa The Befriending .seitivitcPlus a fo scheme egnar a raims effo dto na improve sbulc ruo clients’ quality of life and reduce their feelings of eloneliness. civres eht ssecca ot dna noitamrofni erom roF

.su llac esaelp

We provide regular home visits to have a chat as well as offering practical help, such as collecting !sekamtrips, yad a ecneoutings reffid a tand ahW prescriptions, shopping social getting to appointments. We can also help clients find out about and access other services which may be appropriate. We match trained volunteers with shared interests and experiences to older people who have limited social contact. This regular contact can make a real and positive difference to an older person’s life. ...............................................................................................................................

Memory Advice ...............................................................................................................................

If you, or someone you love, has dementia, or thinks they may have dementia, one of our trained advisors can visit you at home. You can discuss your fears and frustrations in complete confidence and we will help you to access the services you need.


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Independence at Home .............................................................................................................................................................................................................................................................. ..................

Handyperson

Computer Training

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Our agents can help with most simple DIY jobs around the home to help you stay independent. Also, our painting and decorating agents can give fixed-price quotations for larger jobs.

We can provide lessons in your own home, tailormade to meet your individual needs, using your own computer or tablet.

Neat Feet ...............................................................................................................................

If you struggle to trim your toenails our fullytrained footcare agents can visit to assess your needs and provide a regular service to help you look after your feet. Home Hairdressing ...............................................................................................................................

If you find it difficult to get to the hairdresser, our mobile hairdressers can visit you at home, either on a regular basis or for that special occasion.

Domestic Cleaning ...............................................................................................................................

If you find it difficult to cope with housework we can provide cleaners as regularly as you need. Garden Maintenance ...............................................................................................................................

If you would like help cutting the grass or keeping the garden tidy, our garden maintenance service is ideal for you.

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How you can help us .............................................................................................................................................................................................................................................................. ..................

Each year Age UK Buckinghamshire assists over 8000 local older people. To continue to do this we need your support both practically and financially. Volunteering ...............................................................................................................................

If you like to make a real difference by what you do, become a volunteer to help older people. People of all ages say it’s great fun and very rewarding. Whether you give an hour or two a month, or a day each week, you could help us deliver our vital services. We can put your skills to good use. You could help by being a befriending volunteer who spends an hour a week visiting a lonely, housebound older person. Or you could be trained to help older people claim the welfare benefits to which they are entitled, which could make the difference between them having a warm home this winter or staying in bed wrapped in blankets. Whether you are ready to use your existing skills or learn new ones ring us at: 01296 431911 or Email age@ageukbucks.org.uk Events ...............................................................................................................................

Your help in organising events will assist us to maintain and expand our services for local older people. If you have a few hours to spare we need your support, and it’s great fun! You could run your own event, support our events, or even be sponsored in aid of Age UK Bucks if you take up a walk, running or swimming challenge.

Donations ...............................................................................................................................

Any amount can be given at any time, whether it is a once off donation, taking out a standing order or direct debit, payroll giving, gifts in kind, or donations in memory of a loved one. And remember if you sign a gift aid form we can add on 25p from the Inland Revenue for every £1 you give without you having to do a thing more. Legacies ...............................................................................................................................

A gift in your Will helps us to be here, day after day. We make sure that no-one is forgotten or left to struggle on their own. We’re here to listen, support, advise and help people to feel independent and secure in their own homes. Leaving a gift in your Will is a way to ensure we can keep making life better for older people. Without your generosity, we may not always be able to be there.


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Products and Services .............................................................................................................................................................................................................................................................. ..................

Age UK Products and Services ...............................................................................................................................

The Age UK Group offers a range of products and services tailor-made for people in later life. Please call 0800 032 6241 for a leaflet. Our Shop in Aylesbury ...............................................................................................................................

Please visit the Age UK Buckinghamshire shop at 36 High Street, Aylesbury. All purchases support our vital work and your kind donations of unwanted good quality clothes and bric-a-brac are always welcome. You can call the shop on 01296 489032


Law advice that’s honest, effective and in plain English? How refreshing. Our expert solicitors are friendly, approachable and always go the extra mile. We’re specialists in Wills, Lasting Powers of Attorney, Court of Protection and Probate matters. For honest advice that’s tailored around you, book an appointment today.

Woodfines Solicitors, Silbury Court, 352 Silbury Boulevard, Milton Keynes MK9 2AF Tel: 01908 202150 Email: mail@woodfines.co.uk www.woodfines.co.uk

03690_11 Woodfines_AgeUK_Bucks_Ad_277x190.indd 1

Refreshingly approachable.

24/10/2016 10:10



Have you planned for the future? You should have a will and a power of attorney.

Your choice

Your voice

Get in touch with one of our friendly solicitors and we can help with ... Wills, Probate & Powers of Attorney Family • Property • Employment Disputes • Personal injury • Motoring Crime • Prison • Military • Inquests

01494 685588 hinesolicitors.com

You can find us at: 51 Amersham Road | Beaconsfield Buckinghamshire | HP9 2HB

Personalised quality home care in Buckinghamshire • • • • •

Personal care and support Domestic help Companionship Medication assistance Habito live-in care

01296 641662

aylesbury@caremark.co.uk wycombe@caremark.co.uk www.caremark.co.uk/aylesbury-and-wycombe


OLNEY CARE SERVICES Ltd QUALITY CARE & SUPPORT GIVEN IN THE COMFORT OF YOUR OWN HOME A PROFESSIONAL SERVICE PROVIDER OF DOMICILARY HOME CARE IN OLNEY AND SURROUNDING VILLAGES COVERING BEDS, BUCKS, NORTHANTS

CARE THAT PUTS YOU FIRST, HELPING YOU WITH ALL ASPECTS OF PERSONAL CARE, DAILY LIVING NEEDS, IN ORDER FOR YOU TO REMAIN IN YOUR OWN HOME FOR AS LONG AS POSSIBLE

Telephone: 01234 241655 Email: reception@olneycare.co.uk or olneycare@btconnect Website: www.olneycare.co.uk Office hours: 10:00 - 15:00 Weekdays Care services: 07.00 - 22.00 / 365 days a year

“Committed in providing quality CARE to all our clients”

Office: 23A MARKET PLACE, OLNEY, BUCKS MK46 4BA Tel: 01908 270126 - Fax: 01908 270879 Email: dovecote.manor@excelcareholdings.com

Dovecote Manor Dovecote Manor provides 41 en-suite bedrooms, with a staff team who are fully committed to involving individuals to live life to the full inside and outside the home. We aim to deliver ‘person centered’ care to everyone. We work hard to maintain the friendly, homely environment and stimulate the lives of everyone who lives here. For example, we have a very flexible pet’s policy – currently we have Fred the Cat and everyone enjoys the interaction they have with Fred. Accommodation Dovecote Manor is a 41 bed Care Home and provides permanent care in a residential setting for those with residential or dementia needs on the first and second floors. The ground floor living area is leased to the Central and North West London Foundation Trust which is registered separately with the Care Quality Commission and is used for intermediate care. All areas of the home are accessible to wheelchair users. Residential Bedrooms – 21 - Dementia Bedrooms – 20


www.cpjfield.co.uk

Quality Care In Your Own Home

Because every life is unique

The services we can offer:

• 24 hours a day / 7 days a week • Personalised care • A competitively priced service • Flexible visits For more information please contact us on:

Inc. Heritage & Sons Amersham 01494 434 484 | Aylesbury 01296 428 638 Bletchley 01908 372 700 | Buckingham 01280 813 188 Wendover 01296 620 777 | Winslow 01296 713 341

Telephone: 01753 890844 Email: office@goldhillcare.org.uk Web: www.goldhillcare.org.uk Rock House, Austenwood Lane, Chalfont St Peter SL9 9DF

THE CARING COMPANY

Care at Home

If you are looking for quality care or just beginning your care journey, and are at the stage of seeking advice, our team will be happy to help

Personal Care Medication Meal Support / Shopping Light Domestic Work Companionship Escorting to Appointments

Other areas of care in which we specialise

Frail & Elderly Brain Injury Spinal Injury Palliative End of Life Dementia & Alzheimer’s

Our staff are flexible to carry out other daily tasks where a little bit of help may go a long way

To enquire about what we can do to help you, please call us on 01908 410992 for a private and confidential chat. Or you can email us at : kpmiltonkeynes@kareplus.co.uk www.kareplus.co.uk/milton_keynes Carers can apply here to join our team


Independent Living Consultants Your local mobility dealer • Scooters & Wheelchairs • Stairlifts & Bath Lifts • Posture Seating • Small Aids • Powered Beds

Don’t lose your vote………

Please call for a free brochure

01494 443933 10 Cross Court, Plomer Green Ave, Downley, High Wycombe, Bucks HP13 5UW

www.independentliv.co.uk Established over 15 years

BHTA Approved

Are you on the Register of Electors? If not, you won’t be able to vote in any elections (and it may also affect your ability to get credit). You can apply for your name to be added at any time of the year so if you’re not registered, just go online at: www.gov.uk/register-to-vote Applying to register takes around 5 minutes and you will need your National Insurance number. Voting by post If you can’t get to a polling station, you can ask for a postal vote. It’s easy to do – just complete a simple application form. Ring or email us and we’ll post one out to you, or you can download one from our website. Voting by proxy In certain circumstances, you can appoint someone to vote at a polling station on your behalf. Please ring us for further information. Our contact details

Telephone: 01494 421180 Email: elections@wycombe.gov.uk www.wycombe.gov.uk/voting

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Age UK Buckinghamshire 145 Meadowcroft AYLESBURY Bucks HP19 9HH t 01296 431911 e age@ageukbucks.org.uk www.ageuk.org.uk/buckinghamshire/ Visit on facebook

Although we would like to thank all of the Advertisers within this folder for their support, neither Age UK Buckinghamshire or Excell Media Ltd can be held responsible for any errors or omissions. A note on advertising: We offer businesses the chance to reach potential customers via this publication. It is Age UK Buckinghamshire’s intention to clearly indicate that an advertisement is being displayed and no endorsement or approval by Age UK Buckinghamshire of any product, service or supplier should be implied. Age UK Buckinghamshire is grateful to its advertisers, as the advertising in this publication helps meet one of our key objectives of reducing costs by attracting external funding. Age UK Buckinghamshire registered Company Number 7101195 registered Charity number 1139423.


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