Age uk cheshire e brochure by Excell Media

Cheshire

Guide to services ............................................................................................................................... .....

Working with and for older people in Cheshire, to enhance later life ............................................................................................................................... .....

Registered charity number 1091608

All information is correct at the time of printing, but may be subject to change

Corbrook Park Audlem, Cheshire

A beautiful setting in splendid Cheshire parkland offering nothing but the best in residential, nursing and dementia care. We offer a retreat for those in need of respite care and a comfortable home devoted to the elderly and their loved ones.

Call to find out more

01270 812 049 www.morriscare.co.uk

accredited

trusted

award winning

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Introduction ............................................................................................................................... .............................................................................................................................. ....................

Welcome to Age UK Cheshire

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Age UK Cheshire is an independent charity committed to making later life a more fulfilling and enjoyable experience for older people in Cheshire. It provides a range of care and support services to enable older people to continue to live more independent and active lives and to remain in good mental and physical health for as long as possible. Our objectives in relation to the provision of services include: - Supporting older people to live at home - Enabling older people to make informed choices - Promoting the rights of older people - Promoting good physical and mental health - Providing social, leisure and learning opportunities - Promoting active citizenship - Monitoring well-being - Providing opportunities for volunteering

Our organisation is committed to working in partnership with others to achieve these service outcomes where possible. In order to carry out our work, Age UK Cheshire relies on voluntary support, including legacies, donations and volunteering. If you are able to help us, whether financially or otherwise, please contact us on t. 01606 881660.

Services ............................................................................................................................... .............................................................................................................................. ....................

Cheshire Advocacy Hub ............................................................................................................................... .....

Our Advocacy Service provides independent support, information and representation for older people who are vulnerable due to mental health or mental capacity issues, and who have no one else who can advocate for them. Our Advocacy Service is: • Independent • Free • Confidential Cheshire Advocacy Hub provides the following services: Independent Mental Health Advocacy (IMHA) When someone is detained in hospital under the Mental Health Act, it can be very distressing and they can feel powerless. Our advocates can offer help and support to: • Obtain information • Understand why they have been detained • Explain their rights under the Mental Health Act • Ensure their views and wishes are taken into account by professional staff involved in their care and treatment • Ensure they are involved in the decisions that are made about them • Challenge the detention IMHA is available to people aged 18 and over who are subject to the Mental Health Act.

Independent Mental Capacity Advocacy (IMCA) If someone is considered not to have capacity to make important decisions concerning serious medical treatment, changes to accommodation (in adult protection cases and some care reviews) it is still important for their views and wishes to be heard, especially if they have no family or friends who are appropriate to support them. It is the role of our advocates to: • Support the person to make their own decision wherever possible • Obtain their views and wishes, feelings, beliefs and values • Challenge decisions that the advocate feels is not in the persons best interests IMCA is available to people aged 16 and over who have been assessed as lacking capacity and have no appropriate family or friends to support them.

Deprivation of Liberty Safeguards (DoLS) Our IMCA service is also involved in deprivation of liberty safeguards under the Mental Capacity Act 2005, our advocates will ensure: • No-one is deprived of their liberty in a hospital or care home without good reason • People who are deprived of their liberty receive the care that they need • The persons views, wishes, feelings, beliefs and values are taken into account by professional staff involved in their care • Ensure their views, wishes, feelings, beliefs and values are taken into account by professional staff involved in making decisions about them • Support with challenging the deprivation of liberty, if a person objects to that deprivation Independent Advocacy under Care Act Changes to accommodation (in adult protection cases and some care reviews) it is still important for their views in the assessment of their care needs, planning the support they require and how money will be spent on their care. The Care Act also recognises the rights of carers to an assessment and support in their own right. Our Advocates will support: • With needs assessments • With care and support planning • With care reviews • With safeguarding enquiries and reviews • To challenge and submit appeals • With a carers needs assessment and support planning • To challenge and submit appeals Care Act Advocacy is available to people aged 16 and over who have care and support needs, and to their carers who meet the eligible criteria.

Continuing Healthcare (CHC) Advocacy (Cheshire West only) For those individuals aged 18 and over who need support and representation in challenging continuing healthcare funding issues. Our CHC advocates will: • Support people to explore their options • Empower people to make their own decisions • Empower people to appeal a CHC decision. Contact us on t. 03333 66 00 27

Castle Community Centre

The Tea Rooms

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Computer Courses Languages & Leisure Castle Community Centre is situated on Barbers Lane in Castle and formally known as Castle and Winnington Old Friends Club. The centre offers a wide range of classes in computer skills, languages and leisure. The Computer Suite is open daily and offers learners the opportunity to develop new skills: Our service empowers older people (aged 50 and over) to become “digitally included” by supporting them to gain the skill, knowledge and confidence to go online and use a tablet/iPad, laptop or PC. In addition, our tutors offer training on a wide variety of subjects to external organisations. For more information about dates, times and course fees, please contact us on 0845 618 2858. Current courses available include: • • • • • • • • •

Fun exercises which can improve stability Yoga T’ai Chi Languages PC/iPad and Tablet courses Old Friends Club Active Health Slimming World Dementia Activities Group

The Tea Rooms are situated to the rear of the building and overlook the extensive, tranquil gardens. It is an ideal spot, especially on a lovely summer’s day to relax and enjoy a cup of tea or coffee along with our selection of cakes. The Tea Rooms are managed by Age UK Cheshire staff and run by our volunteers. It is open from Tuesday – Thursday. The Tea Rooms can also be hired for meetings and small events, with a capacity to seat 12.

Functions, Events and Meetings Castle Community Centre is an ideal venue for your event, be it a meeting, party or training session. The Foyer, Hall and The Tea Rooms are all available for hire at very competitive rates. Terms and conditions apply. For details and enquiries, please call: 0845 618 2858.

Volunteering at Castle Volunteers are an essential part of the Community Centre and we are always looking for people to help in the Computer Suite administration, the Tea Rooms and with our coach trips. If you would like to join our team, please call: 0845 618 2858.

Cheshire Chorus ............................................................................................................................... .....

Cheshire Chorus is the associate membership group of Age UK Cheshire and is for people who are interested in the work that we do and the issues surrounding local older people. As a member you will receive a twice yearly newsletter detailing everything that is going on within the charity, campaigning updates, an invitation to our AGM, open days and launches, plus an exclusive invite to take part in any consultations or focus groups that we hold throughout the year. For more information or to join, please contact us on: t: 01606 881660 e:cheshirechorus@ageukcheshire.org.uk

Coach Trips Programmes – 2018 ............................................................................................................................... .....

Mon 16 Apr National Arboretum

£ 20 Please pay by 05/03/2018

Wed 25 Apr “This is Elvis” musical Matinee at the Liverpool Empire Theatre

£ 39 Please pay by 14/3/18

Wed 16 May Llangollen Rail trip & afternoon buffet tea

£39.50 Please pay by 04/04/2018

Tue 5 Jun

£18 Please pay by 24/04/2018

Llandudno – everyone’s favourite!

Tue 26 Jun Bowness on Windermere & Steam boat trip

£33 Please pay by 09/05/2018

Wed 4 Jul “Son of a Preacher Man” – musical Matinee at Liverpool Empire

£38 Please pay by tickets by 19/1/18

Balance 23/5/18

Mon 16 Jul Cotswolds tour –Broadway, Bourton-on-the-Water & Evesham area

£ 5 Please pay by 04/06/2018

Fri 10 Aug Shrewsbury Flower Show – includes entrance ticket OR Shrewsbury town £38 £18 Please pay by 29/06/2018 Fri 7 Sept

Bridgnorth – historic town near the River Severn, with Bridgnorth Castle, a funicular railway, Northgate Museum, shops, eating places etc £21 Please pay by 27/07/2018

Wed 10 Oct Bury Market

£ 18 Please pay by 29/08/2018

Thur 8 Nov Boundary Mill for Christmas shopping

£ 19 Please pay by 27/09/2018

Thur 6 Dec Christmas Party lunch in Llandudno with entertainment and time to

walk along the prom

£ TBC Please pay by 25/10/2018

For further details please contact - tel: 01606 720430 or email: ccc@ageukcheshire.org.uk Please note that in the event of any unforeseen problems Age UK Cheshire reserve the right to make amendments to the itinerary if the need arises. We will make every effort to keep these to a minimum. Meals and entrance fees not included unless otherwise specified

Day Services

Sessions

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Age UK Cheshire provides day activity sessions and lunch clubs for the over 55’s. Activities include; dominoes, group games, board games, arts and crafts and poetry .

OPEL - Chester - Kingswood Village, Chester Tuesday and Thursday 10am - 2.30pm

Regular guest speakers are invited to the groups and we also provide various one-off events, group activities and entertainers. They are all very informal groups ranging in size from 10 to 25 people. The groups are most suitable for those who are active or may have mobility issues but are still able to look after themselves.

OPEL - Northwich - Anderton Place, Kingsmead, Tuesday and Thursday 10am—3pm OPEL - Ellesmere Port - Hollymere Extra Care Housing Wednesday 10am—2.30pm Little Neston Lunch Club – Little Neston Methodist Church Hall, Mellock Lane Tuesday 12 noon – 1pm For more information or to arrange a free taster session, please contact: t. 01606 881660 or 07467 045485

Independent Living Service ............................................................................................................................... .....

The Independent Living Service offers support to people aged 65 or over who live in Cheshire and need care in their own home. Our skilled and experienced Independent Living Advisers have access to a wide range of information on local services and activities. They can offer information and advice to arrange the care and support that best suits your needs. This support is available if you receive a direct payment from social services or are funding your own care privately. The support we can offer includes: • • • • • • •

Arranging a care agency Assisting to recruit a personal assistant Providing ongoing technical advice and information on all aspects of directing your own care and employing staff legally. Managing paperwork Carrying out DBS checks on your personal assistants Supporting with employment law issues Assisting you to make your own personalised support plan.

Personal Budgets / Direct Payments

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Personal Budgets are a way in which you can receive your care from Social Services to help you to live independently within the community. It allows you more choice and control over how and when your care is delivered. If you would like any further information, please contact the team, as follows. For Chester West and Cheshire area: t. 0845 053 1313 e. brokerwest@ageukcheshire.org.uk For Cheshire East area: t. 0845 053 0280 e. brokereast@ageukcheshire.org.uk

Take Control and Stay Independent Money Matters

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Our Money Matters Service addresses the issues of money management and debt problems facing older people across Cheshire. The project aims to provide older people with the skills, confidence and ability to manage their own money and bills more effectively. This enables older people to live more independently and be free from the threat of debt, financial abuse and doorstep crime as well as having a positive impact on mental wellbeing. The service provides hands on practical support via home visits from our Money Mentors who will provide up to 6 visits and whose support will include: • Maximising income by claiming benefits • Reducing expenditure by challenging debts and negotiating payment plans • Comparing and switching utilities and services • Arranging easy and convenient bill payments • Reducing paperwork and unwanted mail • Setting up simple and effective filing systems which people can then manage • Decreasing other household costs For more information, including details of how to use the service, please call our Money Matters Coordinator on 01606 305020.

Dementia Advice Service ............................................................................................................................... .....

Our Dementia Advice Service helps people living with dementia or memory loss and their carers, by providing home visits to discuss any information queries, find services to suit individual’s needs and promote home safety. Our Dementia advisors deal with a wide range of issues, from helping to find practical support to completing benefit claim forms. The aim of the service is to support people to live independently at home for as long as possible and to improve quality of life at every stage of the dementia journey. As with all our services, our Dementia Advisors are employed by Age UK Cheshire. They will never call unannounced and will always book an appointment in advance. All members of staff carry identification badges around with them that can be seen at any time. The Dementia Advice Service is a free service which works in partnership with the Alzheimer’s Society and Cheshire Fire and Rescue Service Our advisors aim to build up a rapport with clients and their carers and can offer several home visits over the course of time to suit the individual. Some of the services our Home Visitor can offer, include: • • • • • • •

A Home Safety Assessment. Help to access local services such as private care, befriending services, day / lunch clubs Information on a wide range of topics including aids and adaptions, powers of attorney, planning for the future Help to apply for appropriate benefits Advice on a range of welfare benefits Details on local carers support services Help to seek a diagnosis of dementia

For more information, please call t. 01270 219481

Falls Prevention ............................................................................................................................... .....

Age UK Cheshire’s Falls Prevention Service aims to reduce the number of people who are at risk of falling, or repeat falls. We offer home visits and can discuss concerns about safety in the home and highlight particular hazards and risks that can contribute to falls. For more information or for a leaflet on tips to help prevent falls, please contact t: 0151 348 5495 or 01606 884446

Information and Advice

Men in Sheds

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This is a free, confidential and impartial service which offers a range of advice and information on a wide variety of issues affecting older people, their relatives and carers, including:

Men in Sheds is aimed at men over the age of 50 who would like to meet, share and learn new skills. Age UK Cheshire currently have 4 sheds, operating in Northwich, Crewe, Ellesmere Port and Chester, each offering a range of activities, including:

• • • • • • • •

Health Leisure Money Housing Independent Living Benefits Community Care Travel

We have 3 offices for people to drop in and speak to an advisor face-to-face or we can be contacted via telephone, email, post or website. 314 Chester Road, Hartford, Northwich, CW8 2AB t: 01606 881660 information@ageukcheshire.org.uk Mon-Fri 9am-1pm & 2pm – 4pm (exc Wed) 4 Queen Street, Chester, CH1 3LG t: 01244 401500 informationqs@ageukcheshire.org.uk Methodist Church Hall, Park Street, Neston, CH64 3RP t: 0151 336 8388 Mon – Fri 9am -1pm & 2pm-4pm

• Wood and metal work • Community projects • Computer sessions • Art • Model railways • Health awareness sessions Or you can join in just for a cup of coffee and a chat. (Please note. Not all activities are available at every shed). For more information, please contact: t. 01606 884924 Men in Sheds, Chester Unit 63, Evans Easyspace Minerva Avenue Sovereign Way Chester CH1 4QL Men in Sheds, Ellesmere Port Unit 25, Junction 8 Business Park Rossfield Road Ellesmere Port CH65 3AS Men in Sheds, Hartford Unit 15, 314 Chester Road, Hartford Northwich CW8 2AB Men In Sheds, Crewe Unit 16, Brierley Business Park Mirion Street Crewe CW1 2AZ

Women in Sheds

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Women in Sheds is aimed at women over the age of 50 who are interested in learning and sharing new skills within a traditional shed/workshop environment. The shed offers a warm and inviting facility where you can enjoy making crafts such as wooden bird boxes, ornaments, small pieces of furniture, acrylic pens and much, much more or you can simply just pop along for a cup of tea and a biscuit to get out of the house. Women in Sheds is open, in our Hartford shed, every Friday from 10am - 4pm.

Supporting You

Wellbeing Co-ordinators

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Supporting You is a free and confidential service for people aged 50 and over living in East Cheshire, and 55 and over living in West Cheshire. Our Information and Advice caseworkers help people to claim disability benefits, and put them in touch with local services that enable people to maintain their independence.

This service works with adults of all ages on a one to one basis. A Wellbeing Coordinator can help you to take control to improve your health and wellbeing.

For more information, please contact t: 01244 401500 e: supportingyou@ageukcheshire.org.uk

How can you work with a Wellbeing Coordinator? • Ask your GP or practice team to be referred into the Wellbeing Service • You must have a long term health condition with social issues What we can do:

Wearpurple Arts ............................................................................................................................... .....

Wearpurple Arts gives people over the age of 50 the opportunity to work with professional artists to learn new skills and gain confidence in their creative abilities. Wearpurple believes that participation within the arts has a positive effect on people’s wellbeing. The arts help to raise people’s self-esteem, confidence and motivation and these experiences have wider reaching benefits in the everyday lives of the people involved. Since the project started in March 2001, Wearpurple has employed artists of various media to work with local groups, individuals, day care centres & residential homes across the West of Cheshire. For more information, please contact Wearpurple Arts t: 01606 305022 e: lucy.welsh@ageukcheshire.org.uk

There are lots of ways we can work with you to action plan and find possible solutions to issues important to you, such as: • Helping to build confidence and resilience • Identifying how to reach the right information, people and services for support and advice • Connecting to the community, social groups and activities • Addressing practical issues, debt, housing, transport. If you would like further information please contact us on 01606 884921 NOTE: Service only operates at the NHS West Cheshire Clinical Commissioning Group of 35 GP Practices from the three localities of Chester City, Ellesmere Port and Neston, and Rural.

Active Health ............................................................................................................................... .....

Our Active Health Service is based at Castle Community Centre and offers a range of exercise and fitness based programmes aimed to help older people across Cheshire to improve their physical health. Active Health is a service that can benefit everyone - from those who are currently active to those who are in need of a more gentle approach to exercise, perhaps due to having a long term health condition or having not exercised for a long time. Courses include, Cardiac Rehab classes, Falls Prevention classes, Gentle and Seated Exercise classes, Dance 4 Health, Walking Football, Keep Fit, Tâ&#x20AC;&#x2122;ai Chi and Swimming. As part of the programme we also offer a number of different walks across Cheshire, For more information, please contact us on t: 01606 720 432 e: sean.ray@ageukcheshire.org.uk

Charity Shops - Give locally, help locally ............................................................................................................................... .............................................................................................................................. ....................

Charity Shops

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Age UK Cheshire has seven charity shops, based in Northwich, Crewe, Holmes Chapel, Nantwich, Sandbach, Frodsham and Ellesmere Port. They sell a wide variety of exceptional quality donated goods including clothes, books, toys and collectables. Our charity shop in Northwich is a £1 shop. Our shops rely heavily on stock donations so if you have any unwanted items hiding in a wardrobe or cupboard, please dig them out and bring them in. We are always happy to receive good quality, clean reusable items to our shops during our opening hours. Northwich 91 Witton Street, Northwich CW9 5DR Telephone - 01606 43304 Crewe 143 Nantwich Road, Crewe CW2 6DD Telephone - 01270 258919 Holmes Chapel 34 London Road, Holmes Chapel CW4 7AJ Telephone – 01477 533574 Nantwich 12 Pepper Street, Nantwich CW5 5AB Telephone: 01270 618233 Sandbach 25 Bold Street, Sandbach CW11 1GR Telephone – 01270 753115 Frodsham Unit 2 Eddisbury Square, Church Street, Frodsham WA6 6QS Telephone - 01928 734436 Ellesmere Port 36 Marina Walk, Ellesmere Port CH65 OBN. Telephone - 0151 355 3109

Northwich 2: (furniture shop) 93, Witton street, Northwich CW9 5DR Telephone - 01606 350 665 Visit our website (www.ageukcheshire.org.uk) to check if there are any new shops open near you. Each year our shops generate much needed income for the charity and every penny is spent supporting local older people in Cheshire. We have a team of volunteers who help to manage the shop in many ways. If you are able to help too, please call in to one of our shops or phone us on 01606 305009

How can you help support Age UK Cheshire? ............................................................................................................................... .............................................................................................................................. ....................

Join us as a Volunteer ............................................................................................................................... .....

We are always in need of volunteers who can give their time to run our services. Just a few hours of your time every week can really make a difference to the lives of local older people. Our volunteers come from all walks of life and share enthusiasm for helping older people in their communities. As a volunteer we will offer you: • • • •

Induction and initial training Opportunities for personal development Regular individual support and supervision Full recognition of the time, energy and skill volunteers freely give

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• • • • •

The opportunity to meet regularly with other volunteers The opportunity to make new friends and attend social events The opportunity to be involved in the planning and development of services Reimbursement of travel and telephone expenses Appropriate insurance cover

For more information about joining us a volunteer, please call us on: t. 01606 881660 e. volunteering@ageukcheshire.org.uk

Donations

Fundraising

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Donations are vital to the work of Age UK Cheshire to enable us to continue to provide services for older people. However much you can give, whether it is a regular payment or a single donation we guarantee that every penny will be used for the benefit of older people in the county of Cheshire.

We are always on the lookout for people who will organise and run fundraising activities on our behalf; from a coffee morning with friends to a posh frock dinner dance, from a jumble sale to a collection at a local fete, we are happy to support you in your fundraising and keen to hear your ideas. We are looking for individuals as well as more established community groups and corporate organisations with whom we can work. If you would like to support Age UK Cheshire with fundraising, please contact us, using the details below.

If you would like to make a donation, you can do so in the following ways: Donate online: You can make a donation online by visiting our website at www.ageukcheshire.org.uk and going to the ‘How You Can Help’ section Donate by cheque: If you would like to make a donation via cheque, please make your cheque payable to Age UK Cheshire and send it to: Donations Age UK Cheshire 314 Chester Road Hartford Cheshire CW8 2AB Payroll giving: You can make regular donations to Age UK Cheshire through your salary. It means that we can plan ahead and make the most of your gift. Please contact your employer for more details. Regular giving: You can also make regular (monthly, quarterly or annual) payments via our online donations page. Alternatively you can contact our head office on 01606 881660 and we will send you a standing order form. Leave us a legacy: Legacies are crucial to our income and help us to sustain services upon which so many needy and vulnerable older people depend. Ask your solicitor to include Age UK Cheshire in your will.

Age UK Cheshire Events: Each year we hold a Christmas concert plus a number of events in association with local community groups. Check out our website to find out what is going on near you. Contact Details: Marketing and Fundraising t. 01606 305000 e. maketing@ageukcheshire.org.uk Charity Challenges: Do you want to see the world whilst raising valuable funds for Age UK Cheshire? Why not take part in one of our Charity Challenges! Whether you want to walk the Great Wall of China, or trek the footsteps of the Inca Trail, if you can raise sponsorship ... we will arrange the rest. (We can even help you out with your fundraising). There are a number of different activities you can do, both in the UK and abroad, so if trekking isn’t your thing, maybe check out the cycling or the rafting or even the motorcycling. Please contact us for the full list of activities. ‘An incredible 10 days, full of interesting culture, stunning scenery and a unified goal of reaching Machu Picchu—I was not disappointed’ Trek Peru Participant Gift Aid: If you are a taxpayer, we can make your gift worth 25% more! The Gift Aid scheme allows charities to claim back the tax paid on donations, which means we get more out of the money you give to us.

At Vivo Care Choices our aim is to work in collaboration with you to provide tailored support packages which meet your needs and enable you to be what you want to be. We provide a wide range of care services that are delivered through a combination of our own locations across the Cheshire West and Chester area, community venues and people’s own homes. Our experienced and dedicated teams are trained to support a range of people including those with complex needs and conditions, such as autism and dementia. Our services are available to people who fund their own care as well as those who have Direct Payments/Personalised Budgets. You can contact us to discuss your needs by phoning us on:

0300 1235059 option 1 Or e-mail: enquiries@vivocarechoices.co.uk

www.vivocarechoices.co.uk

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Contact Us ...............................................................................................................................

To find out more about any of our services please contact us: Age UK Cheshire 314 Chester Road, Hartford, Northwich CW8 2AB

Cheshire

t. 01606 881660 f. 01606 881667 e. admin@ageukcheshire.org.uk www.ageukcheshire.org.uk To find out whats going on at Age UK Cheshire, please follow us on Twitter and / or like us on Facebook. www.facebook.com/ageukcheshire www.twitter.com/ageukcheshire Although we would like to thank all of the sponsors within this folder for their support, neither Age UK Cheshire or Excell Media Ltd can recommend or endorse any services or products that they may supply. Age UK Cheshire registered charity number 1091608. Company Registration Number 4369758.

Get in touch.

01244 318348

Tel. Email. cheshirewest@bluebirdcare.co.uk

Bluebird Care are different…

When it comes to providing customers and their families with the reassurance that they are safely cared for in their own home we are INNOVATIVE in the services we offer. Our CARING and TRAINED team provides individual and BESPOKE CARE VISITS to customers in their own home. We work alongside families and individuals to help our customers stay in control of their own wellbeing for as long as they are able to. Delivering the very best homecare is our passion, and we strive to achieve this every day In addition, we can offer ‘HELP AT THE TOUCH OF A BUTTON’ with our Care Assist alarms, pendants or discreet sensors. With this combination of services there is always the reassurance of someone connected 24 hours a day, backed up by our care team not far away.

Services include: Bespoke care visits, meal preparation, mobility assistance, support with medication, bathing and washing, companionship, cleaning, dementia care. These can all be backed up with our Care Assist alarms, pendants, discreet sensors and monitoring services. Please call us to discuss your individual needs.

www.bluebirdcare.co.uk/cheshire-west-chester

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